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2019 Infiniti QX80 SUV RWD

1
Recalls
12
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 23.7%

Complaints
Recalls

12 Complaints

for 2019 INFINITI QX80
09/11/2021
Components: VISIBILITY/WIPER,BACK OVER PREVENTION
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF2K9******
Summary

The night rear backup camera is extremely dark and blurry. You can’t see anything via the camera at night.

07/10/2021
Components: EXTERIOR LIGHTING,LANE DEPARTURE,BACK OVER PREVENTION
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NEXK9******
Summary

The backup camera cannot see see at nighttime, a real safety issue.

09/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF3K9******
Summary

I HAVE HAD THIS VEHICLE FOR A LITTLE OVER A YEAR AND SINCE APRIL, I HAVE BEEN STRANDED IN DIFFERENT PLACES. THE REASON IS BECAUSE I WOULD GO TO GET IN MY CAR AND THE BATTERY WAS COMPLETELY DEAD. THE FIRST TIME THIS HAPPENED, THE DEALERSHIP SAID IT WAS A RECALL ISSUE THAT THEY CLAIMED TO FIX. THIS HAPPENED AGAIN 3 MONTHS LATER, AT NIGHT WITH MY BABY AT THE GROCERY STORE. I WENT TO GET INTO MY CAR AND BATTERY WAS DEAD YET AGAIN. TOOK IT THE DEALERSHIP AND THEY TRIED TO TELL ME IT WAS MY FAULT BECAUSE I DON'T DRIVE IT ENOUGH. MIND YOU, I DRIVE MY VEHICLE EVERY SINGLE DAY TO WORK AND TO DAYCARE ETC. AFTER FIGHTING WITH THEM FOR A WEEK, THEY FINALLY FIXED IT, OR SO I THOUGHT. TODAY, I WENT TO MY SONS SOCCER GAME AND GUESS WHAT, BATTERY DEAD YET AGAIN! I HAVE NEVER IN MY LIFE HAD AN ISSUE LIKE THIS. THIS IS AN 80,000 VEHICLE AND COMPLETELY UNACCEPTABLE TO HAVE HAD THIS HAPPEN 3 TIMES IN 6 MONTHS. I BOUGHT THIS CAR FOR SAFETY PURPOSES FOR ME AND MY BABY, AND IT IS LITERALLY THE EXACT OPPOSITE OF WHAT I NEEDED. I HAVE BEEN STRANDED WITH MY BABY 3 TIMES!!! THIS VEHICLE IS AN ABSOLUTE JOKE AND I BEG ANYONE READING THIS TO NEVER PURCHASE IT! I WILL BE SPEAKING TO AN ATTORNEY REGARDING LEMON LAWS. I WANT MY MONEY BACK AND I WILL NEVER PURCHASE AN INFINITI AGAIN.

07/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF0K9******
Summary

I WAS DRIVING DOWN THE ROAD, ONLY VEHICLE ON THE HIGHWAY AND IT WAS A CLEAR, HOT, AND SUNNY DAY. I HEARD A LOUD NOISE LIKE A GUNSHOT AND THEN COULD HEAR THE SOUND OF AIR LIKE RIDING WITH THE WINDOW DOWN. I LOOKED AROUND INSIDE MY CAR AND DIDN'T SEE ANYTHING SO I PULLED THE SHADE A LITTLE FROM THE SUNROOF AND IT WAS SHATTERED.

04/30/2020
Components: SERVICE BRAKES
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF9K9******
Summary

THE 2019 QX80 FORWARD EMERGENCY BREAKING SYSTEM (FEB) CONTINUOUSLY ENGAGES THE BRAKES WITHOUT WARNING OR AN OBSTRUCTION. ALWAYS WHILE A RAILROAD CROSSING IS IN SITE, SOMETIMES WHEN A REDLIGHT IS NEAR BUT (GREEN) WITH NO VEHICLES STOPPED AT IT. IT HAS ALSO DONE IT ON AN OPEN HIGHWAY & INTERSTATE AT SPEEDS OF 70 MPH WITH NOTHING AROUND. THIS CAUSES A VERY REAL CHANCE OF BEING REAR-ENDED, OR STARTELING THE DRIVER INTO CRASHING.

04/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE7K9******
Summary

MY WIFE IS IN QUARANTINE WITH OUR DAUGHTER IN OREGON. DRIVES THE QX80 EVERY 2 OR 3 DAYS, TO GO TO THE STORE FOR FOOD. QX80 STARTED UP JUST FINE, DROVE IT TO THE STORE AND PARKED IT. 35 MINUTES LATER, CAME OUT OF THE STORE WITH PERISHABLE GROCERIES, THE BATTERY WAS TOO WEAK TO START IT. HAD TO BE JUMP STARTED. SEEING THAT OTHERS ARE HAVING THE SAME ISSUE. CALLED THE DEALERSHIP ABOUT THE ISSUE. THEY CLAIM THERE IS A RECENT RECALL THAT MAY HELP WITH THE ISSUE. NO RECALL IN THE SYSTEM, BUT NOTICES FROM INFINITI SERVICE ON THIS POSSIBLE FIX OF REPROGRAMMING AN ELECTRICAL MODULE. PER THE LAST COMPLAINT, IT DOESN'T FIX IT. I CALLED THE DEALERSHIP, THEY ARE AWARE OF THE ISSUE. I WAS TOLD THAT DUE TO ALL THE ELECTRONICS IN THE CAR, THERE IS A LARGE DRAW ON THE BATTERY FROM ELECTRONICS AND A LOT NEEDED FOR START UP. WAS TOLD THE QX80 HAS TO BE DRIVEN FOR LIKE 30 MINUTES AFTER YOU START IT UP, JUST TO CHARGE THE BATTERY FOR WHAT DRAW IT TOOK TO START THE ENGINE. ALSO BEING TOLD THE QX80 IS NOT MEANT TO SIT WITHOUT BEING DRIVEN FOR A WEEK OR LONGER, AS THIS CAN CAUSE THE BATTERY TO DRAIN ENOUGH IT WILL NOT START. SO I USED THE EXAMPLE THAT I CANNOT LEAVE THE QX80 AT THE AIRPORT IF I WAS FLYING OUT AND GOING ON VACATION FOR A WEEK. THEY RECOMMENDED THAT I DO NOT DO THAT. ALSO RECOMMENDED THAT IF THE QX80 IS GOING TO SIT FOR SEVERAL DAYS, THAT I CAN PURCHASE AND HOOK UP A BATTERY CHARGER/MAINTAINER TO THE BATTERY. THIS WAS NOT SOMETHING TOLD TO ME WHEN I BOUGHT IT, DID NOT READ IT IN ANY VEHICLE INFO. PURCHASED A $90K VEHICLE AND I HAVE TO POP THE HOOD, RUN AN EXTENSION CORD TO AND DEPEND ON A $40 BATTERY CHARGER TO KEEP IT RUNNING. THIS IS NOT ACCEPTABLE FOR ANY VEHICLE. IF I WANTED A VEHICLE THAT I HAD TO CONSTANTLY PLUG IN AND CHARGE, I WOULD HAVE PURCHASED AN ELECTRIC CAR.

04/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NF1K9******
Summary

I HAVE BEEN STRANDED NUMEROUS TIMES WITH THIS VEHICLE. SOME BATTERY GREMLIN OR ELECTRICAL GREMLIN. BROUGHT TO THE SHOP AND THEY SAID THERE WAS A RECALL THAT WAS FIXED. I WENT TO THE STORE 2 DAYS LATER , CAME OUT WITH $400 WORTH OF GROCERIES AND GO TO START MY TRUCK AND NOTHING . BLINKING FLASHING ELECTRIC GLITCHING . IT TOOK 15 MINUTES OF JUST TRYING TO JUMP IT OFF!!! ANNOYING AND DANGEROUS !! OBVIOUSLY THE RECALL IS NOT FIXING THE ISSUE WITH THIS TRUCK .

02/17/2020
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE2K9******
Summary

THE CAR'S REARVIEW CAMERA HAS NO VISIBILITY WHEN IT'S NIGHTTIME OR DARK OUTSIDE. THE REARVIEW CAMERA MONITOR IS ALMOST PITCH BLACK AND TOO GRAINY. SIDEVIEW CAMERA ALSO SHOWS NO VISIBILITY (EVEN THOUGH THE CAR COMES WITH THESE FEATURES) AND CHANGING BRIGHTNESS/CONTRAST SETTINGS DOES NOT RESOLVE THE PROBLEM. DURING THE DAY, THERE'S VISIBILITY, BUT AT NIGHT, THE MONITOR IS BLACK AND GRAINY. THE DEALERSHIP'S MAINTENANCE DEPARTMENT HAS NOT RESOLVED THE PROBLEM WHEN CAR WAS BROUGHT FOR MAINTENANCE JUST 45 DAYS AFTER LEASING THE NEW VEHICLE. INFINITI'S CONSUMER AFFAIRS WAS CONTACTED AND THEY HAVE NOT RESOLVED THE PROBLEM AS WELL. THIS CREATES A HUGE SAFETY HAZARD AS WHEN THE SUN GOES DOWN, NOTHING IS VISIBLE IN THE MONITOR WHEN BACKING UP.

02/05/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2ND0K9******
Summary

ON THREE OCCASIONS THE BATTERY IN MY 2019 QX80 HAS DIED FOR NO APPARENT REASON. THE CAR IS A 2019 AND THE BATTERY DIED 8 MONTHS, 10 MONTHS AND NOW 13 MONTHS AFTER PURCHASING IT BRAND NEW. EACH TIME THE CAR HAS DRIVEN FINE IN THE MORNING ON MY WAY TO WORK BUT WHEN I TRIED TO TURN IT ON TO HEAD HOME IT DIDN'T START. I WAS INITIALLY TOLD IT WAS A BAD BATTERY AND THEN TOLD IT WAS AN ALTERNATOR ISSUE. I HAVE TWO YOUNG CHILDREN AND AM NOW SCARED TO DRIVE THEM IN OUR FAMILY VEHICLE OUT OF FEAR OF BEING STRANDED AGAIN.

01/13/2020
Components: SERVICE BRAKES
Incident Date: 01/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE8K9******
Summary

2019 INFINITY QX80 LIMITED 4 X 4--FAULTY AUTOMATIC BREAKING SYSTEM!!! CAR WOULD EMIT A BEEP BEEP BEEEEEEP AND THEN THE AUTO BRAKING SYSTEM WOULD ENGAGE AND CAUSE THE CAR TO COME TO AN ABRUPT STOP. THIS OCCURRED WITHIN THE FIRST 1000 MILES OF DRIVING AND CONTINUED FOR THE DURATION OF OWNERSHIP. THE CAR STOPPED ON THE FREEWAY ACCESS ROAD (35 MPH), STATE HIGHWAY 6 (50 MPH) IN RUSH HOUR TRAFFIC...., SIENNA PARKWAY (45 MPH), 290 (65 MPH) AND TURNING INTO DRIVEWAY (5 MPH). IT WAS INCONSISTENT, AND THERE WERE NO OBSTRUCTIONS (MOVING OR SEDENTARY) TO CAUSE THE SENSORS TO INITIATE THE BRAKES. IT WAS VERY DANGEROUS. I AM WRITING THIS SAFETY COMPLAINT, AS I HAVE CONCERNS THAT NISSAN IS NOT REQUIRED TO REPORT ISSUES IF THEY DO A VOLUNTARY BUY BACK. WE INITIATED A LEMON LAW CLAIM WITH NISSAN NORTH AMERICA. THEY WERE PROFESSIONAL AND QUICK TO RESPOND. THEY BOUGHT THE CAR BACK EXACTLY ONE YEAR FROM THE DATE OF PURCHASE. THE VEHICLE HAD 14,000 MILES AND WAS IN IMPECCABLE CONDITION. I WORRY THAT SOMEONE ELSE MAY BUY THE VEHICLE AND/OR THE ISSUE MAY GO UN-REPORTED. I HAD A PROBLEM FINDING ANY SIMILAR COMPLAINTS, WITH EXCEPTION TO THE MASS RECALL OF THE ROGUE IN CANADA FOR WHAT APPEARS TO BE A SIMILAR ISSUE (SAME PARENT COMPANY). ADDITIONALLY, THE 2020 MODEL WAS RELEASED AND DID LOOK TO ADDRESS OTHER ISSUES WITH THE VEHICLE (SCREEN/TECHNOLOGY), BUT NOT SURE IF THEY SAFETY ISSUE REGARDING THE BRAKES ENGAGING ON THEIR OWN WAS ADDRESSED.

12/24/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE9K9******
Summary

WENT TO START CAR AFTER IT WAS SITTING OVER NIGHT (AND TEMPERATURE HAD DROPPED) AND IT WOULD NOT START, REQUIRING A JUMP. NOTHING WAS LEFT ON OVERNIGHT. CAR REQUIRED JUMP START TWO MORE TIMES UNTIL I WAS ABLE TO TAKE TO DEALER. I WAS TOLD IT WAS A DEFECTIVE BATTERY AND BATTERY WAS EXCHANGED. THREE WEEKS LATER, AFTER STOPPING FOR GAS AT 5AM ON WAY TO WORK, CAR WOULD NOT START AGAIN. AGAIN NOTHING HAS BEEN LEFT ON. CAR IS CURRENTLY DEAD IN MY DRIVEWAY. IT IS A 2019! ALSO, THE DOOR COVERING MY GAS CAP NO LONGER OPENS, REQUIRING IT TO BE PRIED OPEN.

06/20/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: JN8AZ2NE9K9******
Summary

THE CRUISE CONTROL DOES NOT WORK GOING DOWN A HILL. IT WORKS ON A LEVEL ROAD. IT WORKS GOING UP A HILL. I SET IT AT SAY 50 MPH ON US ROUTE 30, BOSWELL, PA GOING DOWN A HILL AND WITHOUT APPLYING THE BRAKES THE VEHICLE WOULD BE GOING 60 MPH AT THE BOTTOM OF THE HILL. THIS IS DANGEROUS. DEALER TOLD ME NOT TO USE THE CRUISE CONTROL GOING DOWN A HILL!

1 Recalls

for 2019 INFINITI QX80
12/09/2019
CAMPAIGN NUMBER: 19V654000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The lack of an image in the back-up camera display increases the risk of a crash.
Campaign Number: 19V654000
Manufacture: Nissan North America, Inc.
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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