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2019 Kia Soul SUV FWD

1
Recalls
25
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.7%

Complaints
Recalls

25 Complaints

for 2019 KIA SOUL
01/07/2022
Components: AIR BAGS
Incident Date: 12/31/2021
Crash: Yes
Fire: No
Vehicle Identification Number: kndjp3a52k7******
Summary

Air Bag did not properly inflate in collision. This caused impact to steering wheel which resulted in severe bruising. Has not been reproduced or inspected. Accident occurred December 32, 2021. No warning of failure, and no recall from manufacturer.

01/05/2022
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: Kndjn2a22k7******
Summary

Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

08/21/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A20K7******
Summary

Rear Windshield Spontaneously Shattering - 11:10pm EST August 20th. I left my residence and approached my car from behind in the parking lot. It was dark but my rear windshield was definitely in one piece and had not previously had any damage. I opened the driver door. As I sat in the seat, I heard what sounded like pebbles spilling. I looked behind me and noticed that the entire rear windshield had shattered and fallen out. This could have caused great harm and surprise especially while driving on the freeway, or with passengers in the back seat. A police report was collected.

06/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A26K7******
Summary

The vehicle stalls when trying to pick up speed and when trying to accelerate from a traffic light or stop sign. The vehicle also gets stuck in park and the release button does not work and takes it takes a long time to get the car out of park when it is stuck. The signals also go out at any given time and this problem can last up to an hour.

06/29/2021
Components: ENGINE
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A52K7******
Summary

Bought a 2019 Kia Soul+ and after hitting a few hundred miles outside the 60,000 warranty the engine dies to the point Kia has to replace the whole engine.

05/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/27/2021
Crash: Yes
Fire: No
Vehicle Identification Number: KNDJN2A26K7******
Summary

I was backing out of a parking spot. As I tried to brake in order to slow down and turn my car around to leave the lot, the brake seemed to be stuck against the floor and wouldn't work, the steering wheel also locked, and I couldn't shift from reverse to drive or park. Before I knew it, my car had rolled back and came to a stop on a metal pole, causing moderate damage to the back corner of the driver's side.

02/22/2021
Components: ENGINE
Incident Date: 10/10/2018
Crash: No
Fire: Yes
Vehicle Identification Number: KNDJN2A28K7******
Summary

TL* THE CONTACT OWNS A 2019 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND AN ABNORMAL ODOR APPEARED. THE VEHICLE WAS TAKEN TO KIA SERVICE CENTER 1137 U S 46, STE A, CLIFTON, NJ 07013 (973) 779-7000 WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CONSUMPTION TEST. THE VEHICLE OIL WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS SEEN 3 ADDITIONAL TIMES AT THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WAS BURNING 1 QUART OF OIL EVERY MONTH. THE MANUFACTURER WAS NOT NOTICED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

01/30/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A23K7******
Summary

THE FUEL INJECTORS GET STUCK OPEN CAUSING THE ENGINE TO FLOOD WITH GAS. ONE WAS DIAGNOSED AS FAULTY BY MORITZ KIA IN HURST TEXAS IN OCTOBER AND THEY REPLACED IT HOWEVER THEY ONLY REPLACED THE FAULTY ONE L. TODAY A SECOND ONE WAS DIAGNOSED AS FAULTY. SO 2 OUT OF THE 4 FUEL INJECTORS WERE FAULTY ON A CAR THAT'S NOT EVEN A YEAR AND A HALF OLD. I PLAN TO REPLACE ALL THE ORIGINAL FUEL INJECTORS SO IT WILL NOT BE A PROBLEM IN THE FUTURE HOWEVER I BELIEVE THIS PART IS BEYOND JUST A ACCIDENTALLY FAULTY ONE. THE CHANCES OF HAVING HALF THE INJECTORS IN ONE CAR BE BAD IS UNBELIEVABLE.

12/08/2020
Components: AIR BAGS,STRUCTURE
Incident Date: 11/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: KNDJN2A22K7******
Summary

I WAS TRAVELING SOUTHBOUND ON RTE 13 WITH MY 4 CHILDREN. THE SPEED LIMIT IS 55MPH AND THE FLOW OF TRAFFIC IS BETWEEN 55-60 MPH...WHICH IS THE SPEED I WAS DRIVING. AS IM APPROACHING TO PROCEED PASS INTERSECTION RTE 13 & EDEN ALLEN RD THERE'S A CAR AT THE STOP SIGN WHICH IS SUPPOSED TO WAIT FOR RTE 13 TO CLEAR BEFORE ENTERING. THE DRIVER DECIDED TO DASH OUT TO GO ACROSS DIRECTLY IN FRONT OF ME. I SLAMMED ON MY BREAKS AND TRIED AVOIDING COLLISION BUT IT WASN'T ENOUGH TIME. NONE OF MY AIRBAGS DEPLOYED CAUSING MY UPPER BODY TO SLAM AGAINST STEERING WHEEL CAUSING INJURIES. MYSELF AND MY PASSENGERS WHERE TAKEN TO THE HOSPITAL FOR EVALUATION. MY VEHICLE WAS TAKEN TO CALIBER COLLISON WHERE TO THIS DAY IM BEING TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE AND THE REPAIRS ARE ALMOST COMPLETE. BECAUSE OF THE ACCIDENT MYSELF ALONG WITH 2 OF MY PASSENGERS WERE INJURED. TWO OF US ARE IN THERAPY. I SUBMITTED IMAGES BELOW BUT WAS UNSURE TO UPLOAD POLICE REPORT SINCE IT HAS SENSITIVE INFORMATION. EITHER CONTACT STATE FARM WITH MY NAME, ETC OR MY EMAIL FOR POLICE REPORT AND FURTHER INFORMATION.

12/08/2020
Components: ENGINE
Incident Date: 12/04/2020
Crash: No
Fire: No
Vehicle Identification Number: KNDJX3AAXK7******
Summary

VEHICLE DRIVING AT HIGHWAY SPEEDS EXPERIENCED A SUDDEN AND COMPLETE LOSS OF POWER FOLLOWED BY FLASHING CHECK ENGINE LIGHT. DRIVER WAS ABLE TO COAST AND THE EXIT HIGHWAY VIA OFF RAMP. DRIVER CONTACTED ROADSIDE ASSISTANCE AND VEHICLE WAS TOWED TO PARKSIDE KIA IN KNOXVILLE, TN. INITIAL DIAGNOSTIC INDICATED FAILED IGNITION COIL ON CYLINDER #1 AT APPROXIMATELY 22,300 MILES.

12/02/2020
Components: AIR BAGS
Incident Date: 11/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: KNDJN2A22K7******
Summary

TL* THE CONTACT OWNS A 2019 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND GOING THROUGH AND INTERSECTION, ANOTHER VEHICLE FAILED TO YIELD THE RIGHT-OF-WAY AND PULLED OUT INTO ONCOMING TRAFFIC. THE CONTACT DEPRESSED THE BRAKE PEDAL HOWEVER, THE VEHICLE CRASHED INTO THE DRIVER'S SIDE REAR OF THE OTHER VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAGS, PASSENGER'S SIDE AIR BAGS, AND FRONT AND REAR SIDE CURTAIN AIR BAGS IN HER VEHICLE FAILED TO DEPLOY. THE CONTACT STATED THAT THE OTHER DRIVER'S AIR BAGS DEPLOYED. THE CONTACT STATED THAT THERE WAS A PASSENGER SEATED IN THE FRONT PASSENGER'S SEAT, AND ALSO THREE PASSENGERS SEATED IN THE REAR SEAT OF THE VEHICLE. THE FRONT SEAT PASSENGER WAS UNINJURED. THE DRIVER'S SIDE REAR SEAT PASSENGER SUSTAINED BACK AND NECK INJURIES REQUIRING MEDICAL ATTENTION. THE REAR MIDDLE SEAT PASSENGER SUSTAINED INJURIES TO HIS LEGS AND KNEES. THE CONTACT STATED THAT TWO DAYS LATER THE MIDDLE SEAT PASSENGER HAD A HERNIA WHICH WAS ATTRIBUTED TO THE CRASH WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER'S SIDE REAR SEAT PASSENGER WAS UNABLE TO COMMUNICATE WHETHER OR NOT HE WAS INJURED DUE TO A MEDICAL CONDITION. THE DRIVER SUSTAINED INJURY TO THE CLAVICLE, RIGHT ELBOW, PAIN AND PRESSURE UNDERNEATH HER LEFT BREAST, UPPER CHEST AND UPPER BACK AND NECK PAIN, AND MIGRAINE HEADACHES REQUIRING MEDICAL ATTENTION. A POLCE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

11/05/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A58K7******
Summary

DELAY THROTTLE RESPONSE. WHEN DRIVING AND YOU NEED TO ACCELERATE THE VEHICLE TAKES SEVERAL MINUTES TO RESPOND AND YOU HAVE TO PUT THE PETAL TO THE FLOOR. NO REACTION TO ACCELERATE THE CAR BUT RPMS IN RED. ALSO WHEN STOPPED AT A STOP LIGHT , STOP SIGN ETC AND GO TO GO THE CAR DELAYS AGAIN AND YOU HAVE THE GAS PETAL TO THE FLOOR AND AGAIN RPMS IN RED AND YET CAR NOT MOVING CAUSING HIGHLY SEVERE SAFETY ISSUES WHEN DRIVING AND PUTS CONSUMER AT RISK. WE BOUGHT THIS CAR BRAND NEW STARTED IN JUNE OF 2020 WITH THIS ISSUE AND HAD 22, 000 MILES ON IT. STILL HAPPENING IN ALL 3 DRIVE MODES ECO, NORMAL AND SPORT. DEALERSHIP TOLD US JUST DON'T DRIVE IN ECO WELL NOW ALL MODES DO IT.

09/12/2020
Components: SEAT BELTS
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJT2A28K7******
Summary

I WAS DRIVING DOWN A HIGHWAY DURING THE SUMMER WHERE THE OUTSIDE TEMPERATURE WAS 95 DEGREES. THE SEAT BELT LIGHT DOWN THERE BY THE CONSOLE CAME ON. IT STAYED ON FOR FIVE MINUTES UNTIL I WAS ABLE TO PARK THE VEHICLE AND TURN IT OFF, THEN TURN IT BACK ON AGAIN. IT HAPPENS AGAIN LESS THAN A YEAR LATER. THIS TIME THE LIGHT CAME ON THREE TIMES IN TEN MINUTES.THE OUTSIDE TEMPERATURE WAS AGAIN 95 DEGREES. I DID TAKE IT TO A DEALERSHIP AND THEY WERE NOT ABLE TO DUPLICATE THE CONDITIONS TO SEE IF IT WOULD DO IT AGAIN.

08/06/2020
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A21K7******
Summary

WHILE IN PARK OR WHEN DRIVING AND THE BRAKES ARE PUSHED DOWN FOR RED LIGHTS AND SUCH THE CAR WILL SHAKE AND 'SKIP' UNCONTROLLABLY.

12/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A26K7******
Summary

THE VEHICLE STALLS AND NO RESPONSE WHEN GAS PEDAL IS DEPRESSED, AFTER ABOUT 4 OR 5 SECONDS THE ENGINE RESPONDS TO GAS PEDAL. THIS HAPPENS AT SPEEDS OF LESS THAN 5 MPH WHEN TURNING OR IN STOP AND GO TRAFFIC. WHEN TURNING ACROSS ONCOMING TRAFFIC AND IT HAPPENS, THEN IT IS A SAFETY PROBLEM. I HAVE NOT TAKEN VEHICLE IN TO DEALER YET.

11/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A25K7******
Summary

AFTER STARTING THE CAR AND PLACING THE CAR INTO REVERSE OR DRIVE THE CAR SHUTTERS OR SHAKES HORRIBLY TO THE POINT IT SHUTS OFF/ DIES. ONE TIME IT DID SHUT OFF ON ME I HAVE ALSO NOTICED THAT TURNING ON THE A.C. AT IDLE SOMETIMES MIMICS THE ENGINE SHUTTER/SHAKING OR THIS COULD BE LINKED TO TWO DIFFERENT THINGS

09/29/2019
Components: SERVICE BRAKES
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A28K7******
Summary

I CAN BE STOPED ON THE ROAD WITH THE BREAK PEDAL PUSHED ALL THE WAY AND THE CAR STILL MOVES FORWARD. AT SOME POINTS AT STOP LIGHTS I PUT MY CAR IN PARK SO IT WON'T MOVE FORWARD. THIS HAS HAPPEN A LOT SINCE I HAVE BOUGHT THE CAR IN OCTOBER OF 2018.

08/19/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A5XK7******
Summary

DRAIN PLUG MISSING WHICH CAUSED A LEEK IN VEHICLE, WHICH CAUSED ENGINE TO BREAK WHILE DRIVIVNG CAR STOPPED WORKING, WAS TOWED THEN FOUND THE DRAIN PLUG WAS MISSING PLEASE HELP I HAVE BEEN READING AND FOUND OTHER CASES LIKE MINE ON THE KIA SOUL. MY CAR WAS STATIONARY ON THRE HIGHWAY. I HAD TO GET IT TOWED TO A GAS STATION WHERE I SLEPT IN THE CAR OVER NIGHT THEN CALL A TOW COMPANY TO TAKE ME TO THE CLOSEST KIA DEALERSHIP. THERE THEY TOLD ME THEIR FINDINGS.I HAD AN OIL CHANGE ON 05/20/19, AT A KIA DEALERSHIP IN MD. WHERE I BELIEVE THAT MY CAR WAS NOT HANDELED PROFESSIONALLY HENCE THE CAUSE OF MY PROBLEM

06/28/2019
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 06/21/2019
Crash: Yes
Fire: No
Vehicle Identification Number: KNDJP3A5XK7******
Summary

I HAVE A TOTALED CAR DUE TO A WRECK. THE AIRBAGS DID NOT DEPLOY EVEN THOUGH THE CAR WAS HIT MULTIPLE TIMES EXTREMELY HARD.

04/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/13/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A5XK7******
Summary

CAR WAS PARKED UNDER CARPORT ALL NIGHT. GOT IN THIS AFTERNOON TO GO GROCERY SHOPPING, STARTED CAR, CLOSED DRIVER'S DOOR AND THE REAR HATCHBACK WINDSHIELD EXPLODED. IT DID NOT IMPLODE, IT EXPLODED. NO BODY DAMAGE, NO TREE LIMB, NO ROCK, NOTHING HIT OR TOUCHEF THE CAR WHILE UNDER CARPORT. CAR WAS STATIONARY WHEN THIS HAPPENED. I TOOK PICTURES AND VIDEO WITH MY PHONE.

03/30/2019
Components: SERVICE BRAKES
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A5BK7******
Summary

WHILE BRAKING, THE BRAKE PEDAL IS GOING TO THE FLOOR BOARD: SCARY. NOT EVERY TIME--INTERMITTENTLY. WHAT IF THE BRAKES FAIL ALTOGETHER? WE BOUGHT THE CAR NEW AND WITHIN THE FIRST 400 MILES EXPERIENCED THE PROBLEM. IT WAS IN THE SHOP FROM 3/16 TO 3/21 THEY REPLACED THE MASTER CYLINDER AND CYLINDER ASSEMBLY. THEY FINISHED IT JUST IN TIME FOR MY HUSBAND'S PLANNED VACATION. THE VACATION INCLUDED DRIVING THE KIA OVER 2000 MILES. ON THE WAY BACK, STILL OVER 700 MILES FROM HOME AND JUST PRIOR TO TRAVELLING THROUGH THE SMOKEY'S, THE BRAKES HAVE THE SAME PROBLEM. I'M TYPING THIS AS I FRET ABOUT WHETHER HE WILL MAKE IT HOME SAFELY. I CALLED THE SHOP HE IS SCHEDULED TO GO BACK IN ON MONDAY. I HOPE HE MAKES IT HOME SAFELY TO GET TO THAT APPOINTMENT AND THAT THEY CAN REALLY CORRECT THE PROBLEM.

03/27/2019
Components: VISIBILITY/WIPER
Incident Date: 03/26/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJP3A53K7******
Summary

FRONT GLASS PANEL OF SUNROOF SHATTERED AND FAR RIGHT/LEFT CORNERS ARE CAVING IN

03/22/2019
Components: ENGINE
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJX3AA5K7******
Summary

WHEN IDLING AT A TRAFFIC LIGHT OR STOPPED IN TRAFFIC, WITH FOOT ON BRAKE IN NORMAL POSITION, CAR OCCASIONALLY JUMPS AND INCHES VERY SLIGHTLY FORWARD. TO PREVENT THIS FROM HAPPENING DRIVER MUST BE PRESSING VERY VERY FIRMLY ON BRAKE TO THE POINT WHERE DRIVER FEELS TENSION IN HER LEG. THIS HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE CAR PURCHASED IN FEBRUARY.

03/07/2019
Components: STRUCTURE,WHEELS,VISIBILITY/WIPER
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJX3AA9K7******
Summary

WALL TRIANA HWY MADISON WAS BEING PAVED ON WEDNESDAY 2/27/19. THEY HAD SPRAYED SOME TYPE OF LIQUID TAR ON THE ROAD FOR PREPPING. MY CAR IS COVERED WITH THE BLACK SUBSTANCE AND I AM UNABLE TO GET IT OFF. IT HAS COVERED MY REAR WINDOW AND BACK OF CAR. IT IS ALSO ON MY SIDE DOOR PANELS AND UNDER MY VEHICLE,TIRES AND RIMS. THIS IS A BRAND NEW CAR.

02/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: KNDJN2A2XK7******
Summary

THE KIA BACKUP CAMERA DOES NOT WORK PROPERLY WHEN ITS DARK. YOU CANNOT SEE ANYTHING YOU CANT DISTINGUISH A GARBAGE CAN FROM A PERSON. I WENT TO THE DEALER WITH THIS PROBLEM AND THEY SAID THIS THE WAY THEY ARE. I BELIEVE THIS PROBLEM IS A SAFETY ISSUE. I CHECKED OTHER KIA SOULS AND THEY HAD THE SAME PROBLEM. WHEN IN TOTAL DARKNESS THE PROBLEM GETS EVEN WORST.

1 Recalls

for 2019 KIA SOUL
25/01/2022
CAMPAIGN NUMBER: 22V031000
AIR BAGS
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Campaign Number: 22V031000
Manufacture: Kia Motors America
Components: AIR BAGS
Summary

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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