2019 Lincoln Continental 4 DR AWD

I am not aware of an accident involving this defect. I am reporting a safety concern that occurred to me after I bought the car. All door controls(inside and out) are electronic. Doors are electronically opened by pressing a button. In the event of a crash that disables the electric system, occupants would be trapped in a locked car with no way to open the door. For this apparent reason, the driver's side door has a very small mechanical lever low on the driver's side door panel that will open the door in case of electrical failure. However, the lever is NOT conspicuous and many owners may not be aware of it's existence. Moreover, the driver's door is the ONLY door with a backup mechanical lever to open the door. In a crash, it may not be feasible to remove all occupants through the driver's door. In the event of a crash that disables the car's electrical system AND damages the driver's door sufficiently to prevent opening, all occupants would be trapped in the vehicle. If occupants are also exposed to fire or water hazard, it could easily result in a fatality. I believe that NHTSA and Lincoln should consider a recall to install conspicuous mechanical levers in ALL doors, or alternatively, install a redundant battery backup system that would allow doors and window to be opened in the event that the primary electrical system is compromised in a crash. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2019 Lincoln Continental. The contact stated while exiting out of a parking spot, he attempted to depress the brake pedal but could not reach or find the brake pedal. The contact moved his foot closer to the accelerator pedal and was able to depress the brake pedal. The contact stated that the failure recurred several times. The contact stated while driving 45 MPH, he was unable to locate the brake pedal while attempting to depress the brake pedal. The contact veered across two lanes to prevent a crash. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

THIS IS A COMPANY CAR AND I SOMETIMES WORK FROM THE BACK SEAT DURING MY TRAVEL TO CLIENTS AS IT'S LARGE AND COMFORTABLE. I RECENTLY HAD OCCASION TO MEET WITH A CLIENT DURING INCLEMENT WEATHER SO WE WERE IN THE REAR OF MY CAR FOR ABOUT 30 MINUTES. AFTER THIS TIME I COULD NOT RELEASE THE DOOR LOCKS WITH THE KEYLESS REMOTE, I AM PARTIALLY DISABLED AND HAD TO CLIMB OVER THE FRONT SEATS TO MANUALLY RELEASE THE DRIVER'S DOOR! I WAS TRAPPED AND MY CLIENT WAS VERY UPSET. THIS IS A MAJOR SAFETY ISSUE THAT IS UNACCEPTABLE. ALL DOORS - WITH THE EXCEPTION OF THE DRIVER'S DOOR ONLY OPEN WITH A SOLENOID! I AM TERRIBLY AFRAID THAT IN THE EVENT OF ACCIDENT PASSENGERS WOULD BE TRAPPED IN THE VEHICLE. I AM ASKING THE MANUFACTURER TO TAKE THIS VEHICLE BACK AFTER APPROXIMATELY ONE YEAR OF USE. NOTE THAT THE DOORS CAN BE OPENED FROM OUTSIDE WHEN THIS OCCURS, JUST TRAPS PASSENGERS INSIDE THE CAR. I CAN NO LONGER DRIVE THIS CAR!