EN

2019 Mazda CX-3 SUV AWD

1
Recalls
10
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 13.6%

Complaints
Recalls

10 Complaints

for 2019 MAZDA CX-3
01/24/2022
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/17/2022
Crash: No
Fire: No
Vehicle Identification Number: jm1dkdc74k0******
Summary

The contact owns a 2019 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact was unaware if a failure was experienced. VIN tool confirms parts are not available.

01/17/2022
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/17/2022
Crash: No
Fire: No
Vehicle Identification Number: JM1DKDB77K1******
Summary

Rough starting, stalling while going to switch gears, hesitating when pressing gas.

01/16/2022
Components: STEERING,SEATS
Incident Date: 01/16/2022
Crash: No
Fire: No
Vehicle Identification Number: JM1DKDB7XK0******
Summary

Steering Issue: Vehicle from purchase date had stiff steering. Figured this was just a new vehicle and it would get loose as it ages. As of one year later and 14K miles it has gotten worse. Especially at highway speeds the wheel gets "stuck" and breaking it free causes me to oversteer/overcompensate which gives the impression the vehicle is jerking left or right while in motion. Brought to the dealer who stated it's the steering column that will need to be replaced and the part has a six week backorder. Seat Issue: The passenger seat weight sensor alarms with zero weight on the seat.

08/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: jm1dkfb71k1******
Summary

The contact owns a 2019 Mazda CX3. The contact stated while turning off the vehicle, the engine did shut-off however, the interior electrical components of the vehicle such as the radio and the doors would not automatically lock intermittently. The contact took the vehicle to a local dealer who inspected the vehicle and could not duplicate the failure. The key fob battery was replaced to fix the issue however, the failure recurred with the push to start not operating as designed. The contact was concerned about a possible manufacturer network failure with the push to start function, key fob, or the vehicle. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

07/18/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/04/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1DKDD70K0******
Summary

BATTERY HAS DIED TWICE FOR NO REASON. LOCKS NEED TO BE UNLOCKED MANUALLY. I HAVE TO TURN ON CAR TO OPEN OTHER DOORS.

03/04/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1DKFC74K0******
Summary

WHILE DRIVING THE VEHICLE ENTIRE DASH LIGHTS GO DARK. THIS IS THE THIRD EPISODE I HAVE EXPERIENCED THIS. THE VEHICLE HAS BEEN TO DEALER TWICE BEFORE WITH SAME COMPLAINT. I CONTACTED MAZDA IN DECEMBER 2018 & WAS GIVEN REFERENCE NUMBER OF 1-1911536225. INCIDENT HAPPENED AGAIN TODAY WHEN DRIVING UNDER OVERPASS ON HIGHWAY

03/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1DKDD7XK1******
Summary

I PURCHASED MY 2019 CX 3 NOVEMBER 2018. APRIL 17 2019 WITH 1840 MILES I NEEDED A NEW BATTERY. I WAS TOLD I DIDN'T DRIVE THE CARE ENOUGH! I DRIVE MY CAR EVERY DAY BUT IT IS LOCAL DRIVING. FEBRUARY 25 2020 MY CAR WAS SERVICED AT 5000 MILES INCLUDING OIL CHANGE AND ENGINE CHECK. PAPERWORK SHOWED BATTERY AT 100%. MARCH 2 2020 ANOTHER NEW BATTERY WAS INSTALLED. I WAS TOLD IT WAS BECAUSE OF THE "COLD" (70 DEGREES) WEATHER! I DO NOT LEAVE A/C OR RADIO RUNNING WHEN I EXIT THE CAR. I WOULD LIKE TO KNOW IF THERE IS AN ELECTRICAL PROBLEM WITH MY CAR OR SOME OTHER UNDERLYING PROBLEM. WILL I HAVE TO REPLACE THE BATTERY ANNUALLY??? BOTH INSTANCES OCCURRED WHEN I TURNED THE CAR ON AND ALL LIGHTS FLASHED, CAR DID NOT WANT TO GO. TURNED IT OFF, RESTARTED, CHECK ENGINE LIGHT CAME ON. THANK YOU

08/16/2019
Components: SERVICE BRAKES
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1DKFB74K1******
Summary

TL* THE CONTACT LEASED A 2019 MAZDA CX-3. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE AND BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) WHERE IT WAS DIAGNOSED THAT PEBBLES WERE CAUSING THE ABNORMAL NOISE AND THE BRAKES NEEDED TO BE RESURFACED. THE FRONT AND REAR ROTORS WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-2295928510. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,000.

07/09/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1DKFB78K0******
Summary

KEY FOB DISCONNECTS WHILE DRIVING. LOCK/UNLOCK DOES NOT WORK. CAR DOES NOT START WHEN KEYFOB IS IN VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, THE DEALERSHIP HAS CHANGED MY KEYFOBS, FLASHED THE MEMORY, AND REPLACED THE BATTERIES. I'VE SPOKEN TO CORPORATE CUSTOMER SERVICE AND WAS TOLD "SOMETIMES KEY FOBS JUST DISCONNECT. PLEASE EXIT THE VEHICLE, WAIT, AND TRY AGAIN." I'M CURRENTLY WAITING FOR THIS TO HAPPEN A FOURTH TIME.

10/25/2018
Components: VISIBILITY/WIPER
Incident Date: 09/16/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1DKFB77K0******
Summary

FRONT WINDSHIELD CRACKED FROM TOP OF CAR NOTHING HIT IT LOOKS LIKE STRESS CRACK. MAZDA SAYS NO AND NO PROBLEMS WITH THERE WINDOWS. 5 WEEKS LATER AND NO ONE CAN GET ME WINDSHIELD BECAUSE 400 BACKORDERD AND MAZDA HAS HOLD ON THEM.SO I HAVE A BROKEN WINDOW ON A NEW CAR THAT I CANNOT GET FIXED LUCKY SOM FAR NO TICKETS. THEY KNOW THEY HAVE A PROBLEM BUT ARE KEEPING IT A SECRET

1 Recalls

for 2019 MAZDA CX-3
12/11/2021
CAMPAIGN NUMBER: 21V875000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Campaign Number: 21V875000
Manufacture: Mazda North American Operations
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Get started for free

Get a free preview of the report