EN

2019 Mitsubishi Outlander SUV FWD

3
Recalls
13
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

13 Complaints

for 2019 MITSUBISHI OUTLANDER
07/26/2021
Components: AIR BAGS
Incident Date: 07/18/2021
Crash: Yes
Fire: No
Vehicle Identification Number: JA4AZ3A36KZ******
Summary

Wife t-boned a old style Subaru at 30 mph and the air bags did not deploy at all this was a 2019 mitibishi outlander se

04/26/2021
Components: SEAT BELTS
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JA4AZ3A31KZ******
Summary

I AM A RIDESHARE DRIVER. ON FRIDAY, APRIL 23, 2021 PASSENGERS BEGAN TO COMPLAIN THAT THE RIGHT-SIDE SEAT BELT (ON THE 2ND ROW OF SEATS) WOULD NOT FASTEN. AFTER ARRANGING FOR PEOPLE TO MOVE AROUND TO THE OTHER SIDE (LEFT-HAND SEAT) FOR A WHILE, I FINALLY QUIT DRIVING TO DEAL WITH THE ISSUE MYSELF. AFTER NUMEROUS ATTEMPTS TO REPAIR THE BUCKLE, I GAVE UP AND STARTED CALLING AROUND FOR THE PART--BUT COULD NOT FIND IT. FINALLY I NOTICED A RECALL NOTICE ONLINE FOR THIS EXACT SAME ISSUE IN 2014-2019 MITSUBISHI OUTLANDERS. ON MONDAY (APRIL 26) I CALLED SCOTT ELDER MITSUBISHI IN CEDAR PARK, TEXAS TO SCHEDULE THE RECALL REPAIR, BUT WAS TOLD THAT MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. THEY ALSO DID NOT HAVE THE PART AND COULD NOT OBTAIN ONE FOR AT LEAST A WEEK. I THEN CALLED THE MANUFACTURER DIRECTLY TO LEARN WHY MY VEHICLE IS NOT COVERED FOR THE RECALL EVEN THOUGH IT IS A 2019 AND HAS THE EXACT SAME PROBLEM AS DESCRIBED IN THE RECALL NOTICE. THEY COULD NOT GIVE ME A SATISFACTORY ANSWER, NOR ANY ALTERNATIVE RECOURSE TO RESOLVE MY ISSUE. AS STATED ABOVE, I AM A RIDESHARE DRIVER. I CANNOT DO MY JOB WITH AN UNUSABLE SEAT BELT. SWITCHING PASSENGERS TO THE OTHER SEAT WON'T ALWAYS WORK BECAUSE I OFTEN PICK UP 3 OR MORE PASSENGERS. EACH DAY I AM WITHOUT THE USE OF THE VEHICLE FOR WORK IS COSTING ME $250-$300 PER DAY (NOT COUNTING BONUSES).

01/11/2021
Components: SERVICE BRAKES
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JA4AD3A3XKZ******
Summary

WHEN USING THE BRAKE AUTO HOLD I STEPPED ON THE GAS WHILE SCRATCHING MY SIDE AT THE SAME TIME TO CROSS THE ROAD. I ACCIDENTALLY UNBUCKLED MY SEAT BELT WHICH THEN CAUSED THE BRAKE AUTO HOLD TO DISENGAGE AND AUTOMATICALLY APPLY THE PARKING BRAKE. THIS CAUSED MY CAR TO STOP DIRECTLY IN FRONT OF ONCOMING TRAFFIC. I COULD NOT DISENGAGE THE PARKING BRAKE UNTIL I REBUCKLED MY SEAT BELT.

12/30/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JA4AZ3A32KZ******
Summary

THE EPB (EMERGENCY PARKING BREAK) WAS SOME HOW ACTIVATED, NOT SURE IF BY ACCIDENT OR WIRING ISSUE AND NOW WILL NOT DISENGAGE. I CANNOT DRIVE MY VEHICLE AND HAVE NOT BEEN ABLE TO GET IT INTO THE DEALER FOR 3 WEEKS.

10/07/2020
Components: STEERING,WHEELS
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JA4AD2A39KJ******
Summary

WHEN DRIVING IN THE RAIN THE CAR HYDROPLANED ON ME ON 5 SEPARATE OCCASIONS. IT HAPPENED TO ME WHEN AT A MILD TURN AT FREE WAY SPEEDS AND SOMETIMES WHEN STRONG WINDS HIT THE VEHICLE. LOSS OF TRACTIONS IS FELT AND THE CAR WANDERS INTO A DIFFERENT LANE. BREAKING PERFORMANCE WAS AFFECTED AS WELL. THE STOCK TIRES THAT CAME WITH THE CAR PERFORM POORLY IN THE RAIN WHEN DRIVING AT FREEWAY SPEEDS. OVER ALL THE CAR IS GREAT AND THE TIRES SHOULD BE INSPECTED. I LEARNED THAT I WAS NOT THE ONLY ONE WHO EXPERIENCED THIS AND DECIDED TO CONTACT NHTSA.

03/23/2020
Components: SERVICE BRAKES
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: JA4AD3A37KZ******
Summary

I PURCHASED THIS VEHICLE ON NOVEMBER 19TH.IT HAD 32 MILES WHEN I PULLED OFF THE CAR LOT. IN JANUARY, NEW BREAKS HAD TO BE PUT ON IT DUE TO WEAR AND LOUD SOUND. THEY WERE REPLACED. IN FEBRUARY, TERRIBLE SOUND COMING FROM BREAKS AGAIN. TAKEN TO SHOP, WORKED ON THEM AND ADVISED THEY JUST NEEDED TO BE OILED. BROUGHT BACK TO SHOP EARLY MARCH, SAME PROBLEM, THE WHOLE BREAK SYSTEM WAS REPLACED. NOW HERE IS IT MARCH 23RD AND THE SAME THING IS STARTING TO HAPPEN AGAIN, SCREETCHING, LOUD SOUND COMING FROM BREAKS.

01/26/2020
Components: AIR BAGS
Incident Date: 12/20/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JA4AZ3A38KZ******
Summary

I WAS WAITING IN RED LIGHT BETWEEN SUNRISE BLVD AND US1 WHEN A VEHICLE IN WRONG WAY CRASH MY VEHICLE IN THE FRONT. THE WHEEL AIR BAG DEPLOYED WRONG. I SAW THE RIGHT PART OF THE AIR BAG FLAT WHILE THE LEFT PART WAS FINE. IT CAUSED INJURES IN MY CHIN AND TONGUE, 5 RIBS, IN THE RIGHT PART OF MY BODY, BROKEN AND STERNUM BROKEN TOO. CAUSING POSSIBLE CINTURILLA IN MY HEART AND BRUISES IN MY LUNGES.

12/19/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 12/13/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JA4AD2A34KZ******
Summary

ON 12/13/2019 MY DAUGHTER HAD A ACCIDENT IN 2019 MISHIBISHI OUTLANDER SHE HIT FENCE FENCE POST ELECTRICITY BOX AND 2 SIGNS DOING DAMAGE ALL AROUND THE VEHICLE HER SEAT BELT NORE MY NEWPHEWS SEAT BELT LOCKED UP AND SHE HIT HER HEAD ON THE STEERING WHEEL THE PASSENGER IN THE VEHICLES SEAT BEAT LOCKED UP THE BACK SEAT BELT DIDNT LOCK UP I HAVE ALOT OF PICTURES BUT WILL ONLY ALLOW ME TO UPLOAD ONE

12/05/2019
Components: SEATS
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JA4JZ4AX4KZ******
Summary

FRONT DRIVERS SEAT IS LOOSE. IT IS ROCKING FROM THE BASE. I PURCHASED THE CAR NEW

12/02/2019
Components: EXTERIOR LIGHTING,STRUCTURE,SERVICE BRAKES
Incident Date: 11/26/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JA4AZ3A3XKZ******
Summary

I PURCHASED MY VEHICLE 11/3/19, TRADED IN MY 2016 MITSUBISHI FOR 2019 MITSUBISHI OUTLANDER. 3 DAYS LATER MY LIGHTS WENT OUT AND I TOOK THE CAR TO VICTORY MITSUBISHI DEALERSHIP IN THE BRONX AND THEY SAID IT WAS A LOOSE FUSE. THEY TIGHTED THE FUSE AND MY LIGHTS CAME ON. ON 11/26/19, I WAS ON THE CROSS BRONX HIGH WAY IN TRAFFIC AND DROVE BUT COULD NOT STOP THE CAR. MY BRAKES FAILED. I GOT OFF THE HIGHWAY AND CALLED THE POLICE AND GEICO. THE POLICE DID NOT COME AND I HAD THE CAR TOWED TO JUNIORS AUTOMOTIVE CENTER IN THE BRONX. MY GEICO ADJUSTER WILL INSPECT THE CAR ON 12/4/19. I SHOULD NOT BE GOING THROUGH THIS. I KNOW MY CAR WILL EVENTUALLY BE REPAIRED BUT I DO NOT FEEL SAFE DRIVING THE CAR.

09/20/2019
Components: VISIBILITY/WIPER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JA4AZ3A33KZ******
Summary

TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, A PEBBLE STRUCK THE PASSENGER SIDE OF THE WINDSHIELD AND FRACTURED THE ENTIRE FRONT WINDSHIELD. THE CONTACT CALLED BILL HOLT MITSUBISHI (1215 COBB PKWY S, MARIETTA, GA 30060, 404-890-5100) WHO REFERRED THE CONTACT TO SAFELIGHT AUTO FOR THE REPAIR. THE VEHICLE WAS REPAIRED. WHILE THE VEHICLE WAS AT A CAR WASH, THE SUN ROOF SUDDENLY SHATTERED INWARDLY WITH A LOUD BANGING NOISE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOREARM AND RIGHT EAR. THE PASSENGER SUSTAINED INJURIES TO THE HEAD AND FOREHEAD. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WATCHED THE SURVEILLANCE FOOTAGE AT THE CAR WASH AND THERE WAS NO EVIDENCE OF ANY IMPACT TOWARDS THE SUN ROOF FROM AN OBJECT. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO SUN ROOF EXPRESS WHO THEN REFERRED THEM TO AUTO TRIM PLUS FOR THE REPAIR. THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 1/274220711. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

06/12/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: JA4AP4AU0KU******
Summary

TL* THE CONTACT RENTED A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 20 MPH WITH THE SHIFTER IN DRIVE, THE VEHICLE STARTED TO GO BACKWARDS. THE CONTACT ATTEMPTED TO BRAKE ON A SMALL INCLINE, BUT THE BRAKES DID NOT WORK. THE VEHICLE CONTINUED TO ROLL BACKWARDS TOWARDS A TRUCK. WHEN THE CONTACT DEPRESSED THE START BUTTON, THE VEHICLE STOPPED AND THE BRAKES ENGAGED. THE CONTACT TOOK THE VEHICLE BACK TO ENTERPRISE RENT-A-CAR AND RECEIVED ANOTHER VEHICLE. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

09/11/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JA4J24A57JZ******
Summary

TL* THE CONTACT OWNS A 2019 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS HIGH AND LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 30 TO 0 MPH ON THREE OCCASIONS. THE CONTACT STATED THAT THE ELECTRONIC RANGE AND FUEL RANGE ELECTRONIC DETECTION SYSTEM (COMPUTER SYSTEM) OF THE VEHICLE WERE PROBABLE CAUSES OF THE CONTINUED FAILURE. FURTHERMORE, THE CONTACT STATED THAT THE FUEL MILE RANGE WAS INCORRECTLY REPORTED BY THE COMPUTER SYSTEM ON MORE THAN ONE OCCASION. SOUTH MIAMI MITSUBISHI (8523 SOUTH DIXIE HIGHWAY, MIAMI, FLORIDA 33143, (877) 718-8890) WAS MADE AWARE OF THE SERIES OF FAILURES AND DETERMINED THAT THE HUMIDITY MAY HAVE HAD AN EFFECT ON THE CONDITIONS OF THE FAILURE AND THE BATTERY POWER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.

3 Recalls

for 2019 MITSUBISHI OUTLANDER
05/09/2018
CAMPAIGN NUMBER: 18V591000
EQUIPMENT:OTHER:LABELS
The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.
Campaign Number: 18V591000
Manufacture: Mitsubishi Motors North America, Inc.
Components: EQUIPMENT:OTHER:LABELS
Summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/05/2020
CAMPAIGN NUMBER: 20V280000
SEAT BELTS:REAR/OTHER
An incorrectly assembled seat belt may not properly restrain the occupant, increasing the risk of injury in a crash.
Campaign Number: 20V280000
Manufacture: Mitsubishi Motors North America, Inc.
Components: SEAT BELTS:REAR/OTHER
Summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2019-2020 Outlander and 2019 Outlander PHEV vehicles. The seat belt for the right side second-row seat may have been assembled incorrectly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

13/07/2020
CAMPAIGN NUMBER: 20V403000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
An unrestrained occupant has an increased risk of injury in the event of a crash.
Campaign Number: 20V403000
Manufacture: Mitsubishi Motors North America, Inc.
Components: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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