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2019 Porsche Cayenne SUV AWD

5
Recalls
11
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

11 Complaints

for 2019 PORSCHE CAYENNE
11/08/2021
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY0KD******
Summary

When braking to a stop, the car lunges forward even when foot is on the brake. This occurs at slower speeds around 5mph right before a dead stop.

10/19/2021
Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: Wp1ab2ay7kd******
Summary

The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx

07/21/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY5KD******
Summary

What component or system failed or malfunctioned, and is it available for inspection upon request? ACC Radar gats uncalibrated How was your safety or the safety of others put at risk? no at all Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4 times in one dealer and 2 times on new dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only by porsche dealers Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes the message reads:ACC not Available, Driving permitted, Service necessary. It first appeared on January 19 2020 still not resolved.

07/18/2021
Components: BACK OVER PREVENTION
Incident Date: 09/28/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AE2AY2KD******
Summary

The surround video camera system frequently fails. One, several and sometimes all cameras randomly fail when triggered by placing transmission in reverse to park. Image is replaced by icon of camera with diagonal line through it. The dealer has attempted to fix this problem 4 times without success. They replaced all cameras and the video control unit. Many other owners of Porsche Cayenne, Macan and Taycans have reported this problem on various Porsche blogs. No one has reported a solution to the problem. The cameras are restored after turning off vehicle, leaving vehicle and locking vehicle. After waiting at least 15 minutes before rebooting vehicle, the cameras function normally. I have spoken to other Porsche dealers and none are aware of a solution to this problem. I have registered a complaint directly with Porsche and have not received any response in over 6 months.

01/19/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY5KD******
Summary

LAST YEAR AROUND JANUARY, ADAPTIVE CRUSE CONTROL STOP WORKING AFTER DEALER "FIXED" ALMOST CLOSING A COLLISION ( VEHICLE IN MOTION), TODAY PARK ASSIST STOP WORKING 360 DEGREE VIEW COMPLETELY OFF AND NO SOUND OF PROXIMITY OBSTACLES, ( VEHICLE IN MOTION PULLING OF PARKING LOT)

10/12/2020
Components: EXTERIOR LIGHTING
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY7KD******
Summary

TAILLIGHTS GETTING CONDENSATION

07/21/2020
Components: EXTERIOR LIGHTING
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AB2AY8KD******
Summary

MATRIX HEADLIGHTS DO NOT WORK, AT ALL. NIGHTTIME DRIVING IS DANGEROUS WITHOUT THESE HEADLIGHTS.

06/01/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WP1AE2AY4KD******
Summary

I LOOKED IT UP AND THIS IS WHAT HAPPENED PREVIOUSLY REPORTED BY ANOTHER OWNER. I HAD THE EXACT SAME EXPERIENCE. NHTSA ID NUMBER: 11306756. *TR

02/03/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY7KD******
Summary

THERE'S A ELECTRICAL ISSUE WITH THE VEHICLE. PERIODICALLY, THESE ERROR MESSAGES RUN IN A CONTINUES LOOP( ACC NOT AVAILABLE, HIGH BEAM ASSIST NOT AVAILABLE, DRIVING LIGHT CONTROL ERROR, PAS RESTRICTED AND CAMERA SYSTEM RESTRICTED). THE LOCAL DEALERS HAVE NOT BEEN ABLE TO FIX THE ISSUE. I OPENED A PORSCHE COMPLAINT FILE, WHICH IS NUMBER 5574318. THIS ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS DELIVERED, WHICH WAS SIXTEEN MONTHS AGO. PORSCHE HAS MADE LITTLE EFFORT IN FIXING THE ISSUE. IT VERY CONCERNING SINCE WHEN THE ERROR MESSAGES ARE ROLLING THOUGH IT AFFECTS SEVERAL SAFETY FEATURES ON THE VEHICLE.

11/27/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 06/06/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WP1AB2AY7KD******
Summary

SEVERAL TIMES A MONTH WHEN MY CAR COMES TO A STOP THE BRAKES MALFUNCTION AND THE BRAKE PEDAL GOES TO THE FLOOR AND THE POWER STEERING STOPS WORKING. IT TAKES UP TO ANOTHER CAR LENGTH TO FULLY STOP WHEN THIS HAPPENS - SOMETIMES JUST A FEW EXTRA FEET. IT HAS CAUSED ME TO DAMAGE THE FRONT END BY DRIVING INTO A BUSH. THE DEALER REFUSES TO DO ANYTHING BECAUSE THEY CAN'T REPLICATE THE BRAKE PROBLEM AND THEY STATE THE STEERING PROBLEM IS NORMAL. I HAVE BEEN ABLE TO REPLICATE THE STEERING PROBLEMS TO THEM BUT BECAUSE THE BRAKE ISSUE HAPPENS ONLY A FEW TIMES A MONTH I WAS NOT ABLE TO.

05/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY0KD******
Summary

THERE IS A STRONG SMELL OF GAS THAT HAPPENS INTERMITTENTLY WHILE DRIVING THE AUTOMOBILE. THIS HAPPENS DURING SLOW MOTION IN HEAVY TRAFFIC ON BOTH HIGHWAY AND LOCAL ROADS.

5 Recalls

for 2019 PORSCHE CAYENNE
24/10/2018
CAMPAIGN NUMBER: 18V751000
SEAT BELTS:REAR/OTHER
If the seat belt buckle breaks in the event of a crash, the occupant will not be properly restrained, increasing their risk of injury.
Campaign Number: 18V751000
Manufacture: Porsche Cars North America, Inc.
Components: SEAT BELTS:REAR/OTHER
Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/02/2019
CAMPAIGN NUMBER: 19V111000
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
A rearview camera display that does not function as designed can reduce the driver's view of what is behind the car, increasing the risk of a crash.
Campaign Number: 19V111000
Manufacture: Porsche Cars North America, Inc.
Components: VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Summary

Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/02/2019
CAMPAIGN NUMBER: 19V112000
SUSPENSION:FRONT:SHOCK ABSORBER
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Campaign Number: 19V112000
Manufacture: Porsche Cars North America, Inc.
Components: SUSPENSION:FRONT:SHOCK ABSORBER
Summary

Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/02/2019
CAMPAIGN NUMBER: 19V115000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
If the driver is not alerted when brake pads are worn out, the driver may lose control of the vehicle while attempting to brake, increasing the risk of crash.
Campaign Number: 19V115000
Manufacture: Porsche Cars North America, Inc.
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/10/2019
CAMPAIGN NUMBER: 19V735000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
If the driver is not alerted when brake pads are worn out, the vehicle may not respond as expected when braking, increasing the risk of crash.
Campaign Number: 19V735000
Manufacture: Porsche Cars North America, Inc.
Components: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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