2019 Subaru Outback SW AWD

Bought car November 2019. New battery April 2020. Losing charge February 2021 got another battery. Reliable Subaru, Springfield, MO recommended trickle charge every night. Car losing charge June 2021. Reliable Subaru put in new battery. Again recommended trickle charge every night. August 2021 car dead and would not start. Reliable Subaru towed in and put in another new battery. December 2021 car was not started in four days and was dead, had to be jumped. 1/17/22 within four hours of drop off, Auto Nation West, Golden, CO determines the DCM unit which is connected to the Starlink system was,in fact, a parasitic drain. It is drawing more than it should. Fixed 1/20/2022 2/1/22 parked car n garage at 8:33 pm. Returned to vehicle at approximately 7:30 pm on 2/4/22. The key fob produced no response from the car. The car was dead— no lights, nothing. Called roadside assistance. The car was jumped the following morning.

The battery dies often. Liftgate opens spontaneously. Dealer replaced battery, issue persists. Vehicle is available for inspection; it isn't going anywhere right now! Battery failed 3 times in 2 weeks, and is dead right now. The vehicle is useless. No warnings. This has been a problem for the last year.

Windshield durability is questioned. We have had a large crack form near the rearview mirror stem within 3 months of our purchase we have had more than a half dozen other crips and cracks occur during the past 18 months. My impression is the glass used in this vehicle, is not as durable as other windshields from other vehicle manufacturers. I understand other Subaru owners are reporting similar issues. The cost to replace the windshield is plus or minus $1,000. Please look into this matter.

Front windshield developed an 8" crack in one day that continues to grow. Crack is near one front-facing camera, leading to concern that safety features related to the camera may not be effective. Dealer acknowledges a number of complaints about windshield cracking, but will not cover in this case due to it failing a "pen-head" check. In 40+ years of car ownership, I've never seen a crack just take off like this, even from a rock chip, leading me to believe there is a design or manufacturing issue

The battery keeps draining, leaving us without a vehicle. After numerous jump starts, the dealership replaced the first battery. Within a few months, the new battery has the same issues. So back to the dealership, now with the knowledge that many Subaru owners are experiencing the same issue with their Outbacks.

The contact owns a 2019 Subaru Outback. The contact stated that on multiple occasions, the battery was inadvertently drained, and the vehicle would not start. After recharging the battery, the vehicle was taken to an independent mechanic who indicated that the battery was not faulty. The battery was recharged but the rear hatch door would not open while pressing the open button on both the key fobs, the driver’s side seat panel button, or while attempting to use the hatch button at the rear of the vehicle. The contact stated that the only way to open the rear hatch door was by using the emergency release inside the hatch space. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 30,000

Unknown, but seems like steering is affected. When turning the vehicle over and bump there is a clanking that you can hear and feel coming from under the bottom of the vehicle. It was present about 3 months after purchase of the car new, and has progressively gotten worse. The steering wheel feels loose for the moment it clanks. It has been reproduced by two dealers. The first was unable to provide a solution, stating it is a “manufacturing defect” of that model. The second replaced a spring in the steering box, but this did not fix the problem. It has been inspected by Subaru dealers. There are no warning lights on.

The contact owns a 2019 Subaru Outback. The contact stated that his vehicle was parked outside of his residence, and there were no issues with the vehicle. The following day while driving the vehicle he noticed that the windshield was cracked. The contact stated that no object had struck the windshield to cause the crack. The contact stated that the vehicle was still drivable however, he was concerned that the windshield might eventually shatter while driving. The local dealer was contacted and made aware of the failure and informed the contact that the vehicle could be repaired out of pocket. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,000.

Sudden Acceleration Defect has occurred several times with last incident Friday 21Jan2022. Each time I have had the brake pedal engaged, yet vehicle fails to stop, and accelerates on it’s own, causing me to go through stop signs with potentially dangerous outcomes for pedestrians, other vehicles, barriers. Dealer appointment rescheduled for Monday 24Jan2022. No inspections to date. No warnings- the first time I thought I may have caused it by accidentally touching the accelerator, but now I know that is not the case. First occurrence was in Dec 2021, exact date not known, happened in a parking lot.

I am leasing a 2019 Subaru Out back which has a battery drain issue. The most recent incident occurred on Jan. 21st 2022 when the battery failed after having been at the dealers for the 2 days prior to fix this problem. This was the fourth time the battery has gone dead in the past year. I have read articles that say the electrical system is draining the battery which is inadequate to handle the demands. I don't know that Subaru has a solution to this problem. Being left in a parking lot or remote location is a dangerous situation during these Winter months.

We left our Outback at the airport and went on a 4 day vacation. When we came back on December 5,2021 the car would not start and the battery was in a deep failure. The battery had approximately 32,000 miles on it and was the original battery. Took home, put on charger and on December 7, 2021 the vehicle still would not start and had to be jumped. The Subaru dealer replaced the battery under warranty with a larger cranking battery. Fail Code L0XXF4Q-3J8KGD1. A month later and less than 1,000 mile later, the battery failed again. It was jumpted and taken to the dealer. They said they found no problem and replaced it with a "courtesy" battery as a ONE TIME only fix. I had to buy a portable jumper because I'm afraid the car will fail again. There are many instances on the Subaru website of other owners having this problem due to electrical failure. I did notice that my "welcome chime" only turns on some of the time, which leads me to believe that the vehicle is not shutting down properly every time.

Battery keeps draining. We jumped it two days ago and already it's dead again. We've checked all lights and other systems for user error--it's not us, it's the car! I'm scared to go anywhere remote for fear of getting stranded, especially now that it's winter in New England!

2019 Subaru Outback. Two failed batteries in the space of one year. The first was on 2/11/21 with 21,520 miles on the car. We were on vacation in Florida and the local dealer (Bert Smith Subaru) in St. Petersburg confirmed that the battery failed and installed a new one. On 11/28/21, newer battery died. Local Dealer (Dean Team Subaru) performed a battery test, confirmed that the battery was bad and replaced it (with the same type of battery, 36000 miles). Being repeatedly stranded with a battery that is not working is a safety issue. We have a concern that there must be a larger electrical issue or that something is draining these batteries. We also have a concern that the battery is large and powerful enough for the vehicle. I have read of many Subaru Outback owners with similar issues.

2019 Subaru Outback purchased 7/10/19 during that fall and following winter had the battery die multiple times. We keep it in a garage where it does not freeze in the winter. Had to jump it to start each time. Finally took it to the dealership 4/29/20 with 4,669 miles on it to complain to dealership. They said that there was nothing wrong with the battery. They told us that it needed to be driven every couple of days to keep the battery charged to prevent the parasitic electrical draw from draining the battery. This was during the heart of the 'Stay at home/COVID' so we did not use it everyday. It continues to have the battery drain problem. Just this weekend 1/15/22 we had to jump the battery in our driveway to leave and drove 30 minutes to the store and expected the battery to keep the charge but after leaving the store found the battery dead again. Luckily we found a nice guy who offered to give us a jump. This is a continual problem.

Windshield on 2019 Outback cracked without being chipped. This is the same as many, many other owners are complaining about. Lower passanger side of windshield cracked while setting at wifes work. Subaru knows about this defect and will not fix .

I am trying to submit a complaint to the electronically with no success. Is there an email address that I can send my complaint directly to? The complaint in its entirety takes up one 8.5 by 11 inch-sized paper, I need enough space for 3494 characters. Not enough space given to explain my situation. In order for the context of the complaint to be understood, it must be read from top to bottom. As I have no idea where this is going, nor to whom, I am hoping to hear back from someone. Any help would be appreciated. Thank you. [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was stationary at a traffic light, a crack developed at the center of the front windshield. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front windshield to be replaced. The vehicle was repaired but on 12/24/2021, he had experienced the failure for a second time. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.

The battery failed for no apparent reason. After getting it jumped, it would fail to keep a full charge. Starting the car, it was always a gamble as to whether it would start-up or not. This lasted a month or so until the car battery was completely dead. I then had a tow truck come from my insurance to replace the battery.

I have a large crack that started below my field of vision on the passenger side.

Parasitic Battery Drain left battery dead and unable to start vehicle. This was caused by a defective DCM (Data Communication Module). This problem first surfaced within weeks of new car purchase and took about 6-months and several visits to dealer to remedy. I also replaced the oem battery with a new upgraded battery at my own expense. Recently the problem reoccurred as the DCM module again failed and created a parasitic drain. This has probably damaged the new battery which is only a year old as it was completely discharged. The dealer again fixed the problem but as before was initially skeptical that it was caused by user error or letting vehicle sit too long between use; both of the most problematic failures occurred when the vehicle was left parked for 2-weeks at parksleepfly hotels while on trips and returned to find dead battery.

The contact owns a 2019 Subaru Outback. The contact noticed that the windshield was cracked from the middle going upward. The vehicle was taken to an independent mechanic where it was diagnosed that the windshield needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.

In Feb, 2021, I went to start my car in the garage. It was totally dead. It had just been in for 6 month svc 2 weeks earlier. I called dealership, they sent a tech to my home to get the car started. He said it was totally drained, left and came back later with a jumper system and got it started and drove it to the dealership. They installed a new battery and the tech said they were having trouble with original equipment batteries but this one should not have the problem. Now, Jan, 2022, the car is dead again. I am 79 and the sole caregiver to my wife who has dementia and cannot talk. At this moment, I have left a message for dealer service manager but have not received call back after 5 hours. It is just like the information posted on line about this Subaru issue.

CRACKED WINDSHIELD

The battery will drain in under a week if the car is not driven. Subaru dealer gave me 3 batteries in 6 months. The battery tests fine, but discharges if the car sits for a week. Subaru USA gave $350 to go buy a top of the line battery and the issue persists with an Optima yellow top.

I have had battery failures in the last 34 months 3 times. I have reported this problem before. The dealer replaces my battery and gives advice about not driving enough. not keeping my fob the proper distance from the car. This is casing me to be concerned about safety issues. I know there is a class action 2020 for this problem but subaru needs to solve this issue. It is a computer on wheels and I realize that uses a great deal of electrical power but you should not be stranded because subaru refuses to solve their issues. My next step is to contact subaru but I doubt they will take any action. So I guess next step is to change cars. Its a shame as they charge a great deal of money for this car. I owned the first outback when it came out and had no problems. I am extremely disappointed in their cars now.

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage unattended, the front windshield cracked without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 27,000.

Front windshield spontaneously cracked while parked in a parking lot. No trees or overhead objects fell on windshield. Crack developed from bottom middle of windshield & cracked out in 2 directions.

Driving north on I-95 at speed limit. No vehicles in front of me for at least 1/4 mile. Heard a POP and immediately a crack appeared from the bottom outside edge of the windshield approximately 18" from the left hand edge of the window. The crack ran vertically for 5 inches then made a right turn (looking out of the window) and continued on for 3 more inches. This running of the crack occurred in less than 5 seconds. We were traveling that day for about 700 miles and each time we stopped we marked the crack length with a sharpie. During the traveling the crack continued to grow to a length of over 18 inches and made a fork in the crack for one turning up, and one continuing to the right. Crack continued to grow as car sat and heated through the following 2 days. By the end the windshield was almost completely cracked from top to bottom, and the crack to the right was 3/4 of the way across the windshield. The point where the crack started had no indication of a strike by an object, and did start from the outside edge of the windshield. Windshield was replaced with a NON OEM windshield by SafeLight Auto Glass.

Battery Drain....3 different times, car will not start, kills the battery 89 year old lady left to call for help with starting the car.

The battery of my Subaru Outback appears damaged. My car's battery has died or shorted two times over the past two days. It had to be jump started for it to work, only for it to stall again. This puts I and my passengers at risk because the vehicle could've stalled while in motion. This problem has been confirmed by an independent service provider, the towing company. There were no warning signs or symptoms prior to this problem.

Abnormal draining of battery when I dont drive for a couple of days leaving me stranded due to my medical immobility. This has been ongoing for the past six months. . Several instances of where I have had to jump start it only to find the battery dead in a few days Have alerted dealer on issue and will need to be checked when I take it in for the Fuel Pump recall for which I was put on a waiting list as they did not have the parts in???? A very annoying problem with the battery even had to have it jump started thi evening. Unrelable

Chipped and cracked windshield. My first Subaru Outback was a 2018. The windshield was chipped 2 times than the third time I had it replaced at my expense. Traded that car in and the 2019 windshield cracked.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at 40-50 MPH, the steering wheel felt loose, causing the vehicle to drift from the lane. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.

I purchased my vehicle in the summer of 2019 and within that same month my windshield got hit by rock and needed to replace it. Again, yesterday, the same thing happened.

We bought the car from the Ford dealership. after nearly owning it. the windshield crack in a place where no rock or vandalism could have happened. It started underneath the windshield wiper and has scaled across the whole windshield within a week. I contacted my bumper to bumper warranty and they don’t cover replacements. I looked up and their is a current lawsuit on suburu for this exact reason.

I have had 3 windshields crack for no apparent reason in the 2.5 years that I have had the vehicle. All had to be replaced. Average costs to replace was $950. All started with the smallest cracks only to spider across the windshield within minutes.

My windshield started to crack from the bottom of passenger side where wipers come up for no reason at all. Now it has spread scross whole windshield.

Windshield cracks at the smallest pebble. I have needed 3 windshields in this calendar year. I have driven for 52 years and have never had any issue with windshield damage until this year with my Subaru Outback.

2019 Outback Premium bought Bought May 2019. When I bought the car and for at least 6 months or more the headlight produced nice white light and I could see the road clearly. During this period the car was driven before sunrise and no issues with light emission. Driving the car today on the same roads at same time in morning road visibility is extremely poor. After the first 6 months I only drove while sunlight was present. Last month I drove the car once at night and thought "strange, the lights look dark and the street is not very bright." Then two weeks later I took a trip and stayed at a place that had few street lights. The first night I drove at night I could barely see 20 feet in front of me. Even when I turned on the high beams I still could not see. I notice when I pull behind a car or my lights shine on a stop sign the light looks orange/brownish. I brought it to the dealer today and the said the battery was good and the light output was "legal". They said they put in a new bulb to compare and said the light output was essentially the same. So according to them there is nothing wrong and nothing to do. The covers on my lights appear to be clear and clean.

The contact owns a 2019 Subaru Outback. The contact stated that since purchasing the vehicle, her windshield had cracked on four separate occasions due to minor road debris. The first crack was a diagonal crack that formed on the lower corner of the driver-side windshield. The second crack was like a spider’s web that formed on the upper passenger’s side of the windshield. The third crack was a diagonal crack that formed in the middle of the passenger’s side windshield. The fourth crack was a Z-shaped crack that formed in the middle of the windshield right below the eyesight camera. The contact stated that each crack obstructed her vision while driving. The contact had the first two windshields replaced at Subaru of Richmond (9177 W Broad St, Richmond, VA 23294) and Hyman Bros. Subaru (11960 Midlothian Turnpike, Midlothian, VA 231130) respectively. The contact had an independent mechanic replace the third windshield after the failure. The fourth crack was not yet repaired. The manufacturer had been notified of the failure and offered $250.00 towards the replacement of the windshield. The vehicle was not yet repaired. The failure mileage was approximately 5,000.

The contact owns a 2019 Subaru Outback. The contact stated the vehicle was parked in his garage overnight and the next morning he discovered a crack at the base of the windshield. The contact looked around but could not determine the cause of the failure. The vehicle was taken to the dealer who took pictures of the crack and submitted a claim to the manufacturer; however, the manufacturer rejected the claim. The contact stated that the crack had extended to 75% of the windshield. The vehicle was not repaired. The approximate failure mileage was 24,000.

The windshield has cracked for the fourth time. We were driving and suddenly a 12 inch plus crack developed from the moulding on the driver's side. I have never had to replace a windshield on any car i have owned. This car has had 4 replaced in less than 4 years. 2 times i was able to see a tiny chip and two times i could not tell why the glass had failed at all. Regardless, this is an unacceptable default in the materials. I have spent over $4,000 on these windshields. I am stunned there is not a recall on these.

Windshield cracked right down the middle for no reason. No accident, inclement weather, no trees or anything near the driveway

The contact owns a 2019 Subaru Outback. The contact stated when approaching the vehicle, he noticed a horizontal crack on the driver’s side windshield. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the horn inadvertently actuated without warning. The contact also stated while starting the vehicle, the horn would sound intermittent. The vehicle was taken to the dealer who diagnosed the failure as a remote start module failure. The remote start module was replaced however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact stated that the manufacturer and dealer stated that the remote start system needed to be removed from the vehicle. The failure mileage was unknown.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to lose control and crash into a brick wall. During the incident, the brake pedal was pressed but the vehicle did not stop. The driver sustained a left shoulder injury. A police report was taken at the scene. The vehicle was not yet towed. A police report was taken at the scene. The cause of the failure was not determined. The contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. In addition on several occasions, the collision avoidance system had erroneously activated while driving at highway speeds. The vehicle was taken to the local dealer who was unable to duplicate the failures and no service was performed. The manufacturer was notified of the failures. The failure mileage was 24,000.

My car is a 2019 Subaru Outback. It has less than 20,000 miles on the odometer. This morning is wouldn’t start. I called for a jump and when the service person arrived, they told me the battery was dead. They gave it a jump and I let the car run for an hour. After parking the car a couple of blocks away, I tried to start it again. Nothing. Now I have to have it towed to the dealership.

I have only had the car for two years, but a number of chips and abrasions have occurred with the windshield. I have had at least 4 of the chips repaired, which is highly unusual compared with my other vehicles. About a week after the final repair, while driving, a large crack (approximately 48 inches) appeared over the drivers side window. When I called the dealer, I was told that the windshields are "prone to cracking." The dealer said that Subaru has not instructed them to do anything regarding these complaints. The replacements are very expensive and involve recalibrating all of the safety equipment in the windshield.

Two windshield cracking incidents in 6 months, from no apparent cause. Interferes with “eyesight” system.

The contact owns a 2019 Subaru Outback. The contact had received a recall notice for NHTSA Campaign Number: 21V578000 (Fuel System, Gasoline). The dealer was contacted, and an appointment was scheduled for the recall repair. The contact then received a call from the dealer that the appointment was canceled due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Frequently while stopped at traffic light, fast food pickup line, or intersection engine begins rapid unintended acceleration with RPM racing as high as 8K. The brake pedal is firmly pressed yet the car attempts to lunge forward. The only way to stop the acceleration and return the car to normal idle is to place the car in park while the engine is racing. Placing the car in neutral does not stop the acceleration. I stop well behind vehicles ahead of me, but on one occasion nearly rear-ended a Porche! Dealer cannot reproduce problem since it is only intermittent. I keep a log of incidents with time, driving circumstances, and other data. No warning lights appear and no accidents have yet happened. I have reported problem several times to dealer with no resolution.

while driving heard a POP from windshield area. Didn't observe anything. Within a mile windshield started to crack from the bottom molding area, passenger side, Spread approximately 16 inches in moments. Nothing had hit the windshield. Dealership was contacted and windshield was replaced, and EyeSight had to be recalibrated. Insurance contacted and stated that they had heard of problems with Subaru vehicles windshields cracking.

The windshield abruptly cracked at the top middle without any impact while driving at highway speed

The 2019 Subaru Outback Multimedia Touch Screen has stopped working multple times even when the software was updated. When the touch screen stops working there are two significant safety issues, hands free/blue tooth no longer works and the rear view camera stops working. 09/20 Touch Screen froze, stopped working 10/20 Touch Screen Call end button redialed previous number, touch screen froze 12/20 New Radio installed 04/21 Touch Screen had loud buzzing sound, black screen and then rebooted 08/21 Touch Screen loud buzzing, black screen, rebooted 09/21 Touch Screen rebooted Subaru of American contacted 08/21 no resolution as of yet

Twice the vehicle’s battery went dead leaving my wife stranded. Contacted local Subaru dealer and they replaced the battery under warranty. The service manager told my wife that the reason the battery went dead was that she was not driving it enough. My wife drives the car every day so that is not the problem. When the battery was tested under load it showed the battery had failed and that was the reason it went dead. The battery was defective.

2019 Outback with 6500 miles on it. Battery just died. Sounds like the battery drain issue mentioned in ongoing lawsuit.

My windshield, after two years of ownership, is covered with tiny chips and abrasions. These abrasions obsure my vision when driving in bright sun. They cannot be rubbed out with grease or alcohol (assuming it may be sap). It seems the windshield material may be defective as this issue has not occured with any of our other vehicles, even after years of driving. I contacted Subaru of Missoula to see what they could do and they told me to replace the windshield at my expense.

The car battery has been abnormally draining when I don't drive the car for 2-3 days leaving me stranded at home. Subaru claims I'm not driving my car enough and need to drive it at least 40 mins a week. They refuse to admit any problems. I put 1000 miles on the car a month so can't understand how a 2019 Car battery drains after just a few days. I believe the car has an electrical issue that's draining the battery. I'm most concerned if this happens when I can't get a jump start and become stranded.

The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches

The contact's husband owns a 2019 Subaru Outback. The contact stated that while driving at 30 MPH, she heard an abnormal, popping noise emit from the vehicle and noticed that a crack had formed on the bottom passenger’s side of the windshield without incident. The contact stated that the crack spread horizontally over to the driver’s side of the windshield. The contact stated that the crack obstructed her vision while driving the vehicle. The contact initially called the dealer where she purchased the vehicle and was informed that the repair would not be covered under warranty. The contact was then referred to Tom Wood Subaru (3300 E 96th St, Indianapolis, IN 46240) where she was given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.

The battery in my 2019 Subaru Outback died without warning, just under 13,000 miles, on Aug. 26, 2021. AAA replaced the battery, which had only 3.7 volts remaining, at a cost of $156 for a 6-year battery. Exactly one week later, on Sept. 2, 2021, my new battery died. Another call to AAA, whose technician said the new battery was completely drained. He jumped the battery for me and checked the starter and alternator, which were fine. I drove directly to the Subaru dealer yesterday afternoon and they still have my car. I don't know for certain what the problem is, but based on owner complaints (and a class-action suit) I found online it appears that the problem is in the CAN unit, which in 2015-2020 Outbacks (and other Subarus as well) fails to put the car's electrical system to sleep when the engine isn't running, thereby draining the battery. I am very afraid of being stranded without the ability to get help quickly.

Front windshield has cracked 3 times from bottom, goes up and across to halfway point when driving on freeway after a stone is kicked up.

Not sure if it’s the battery itself or the alternator but the battery keeps draining and I have to keep calling to have the vehicle jump started. The vehicle is available for inspection and safety will be of concern if this continues to happen and I am out on the road somewhere remote. The dealer offered to test the battery but did not confirm the issue has occurred in other vehicles. There were no warning lights nor messages.

I bought the 2019 Subaru Outback less than 2 months ago. While driving either on the street or on the freeway at reasonable speeds, the car will suddenly without warning veer to the left or right causing me to believe I was about to lose control. At first I thought I hit a pothole or some other road hazard. There is nothing that I can see on the road to cause this.This is occurring once every other time I drive the car. I looked online and noticed many other complaints which are exactly the same as mine.This is very dangerous as this veering can cause a serious accident. I spoke with Subaru and am now trying to have it looked at since it is still under warranty. There were no warning lights, etc. Please look into this safety concern.

The battery has drained six times since April 15, 2021. Available for inspection upon request. Risk factors for safety: unable to get husband and mother to medical appointments; unable to leave residence for ANY reason; potential for stranding in unsafe areas. Problem has been addressed with dealership who has not identified a specific problem, from June 11, 2021. No inspection by anyone other than service department at dealership who stated "Inspected customer concern, found battery and charging system testing good, found no parasitic draw for power. Found vehicle operating as designed (June 11, 2021). Of course battery was charged after it was driven 60 miles to dealership! There have been NO warnings of any kind. First of six failures occurred on April 15, 2021.

Windshield cracked while driving. Within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. In all of my years of driving (44 licensed years) I have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. For Subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.

Certain year models of Subaru vehicles suffer from ‘sudden and unexpected acceleration’. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?

The windshield started to crack and we have no recollection of any impact on it.

My battery died overnight . I jumó started and took it to Subaru who said I needed a new battery . My car has 28k miles and under 3 years since I bought it . They replace the battery and same thing happened 2 days later . I keep having to jumó start my car every other day and they don’t seem to know what the problem is .

Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. I never bothered to get it fixed as it didn’t effect my ability to operate vehicle. On 07/25/2021 a rock struck the windshield. The next morning I discovered a large crack near the rear view mirror. On 07/28/2021, I had the windshield replaced. Several days later another rock struck the windshield on the driver’s side, and caused a chip, which was directly in my field of vision. I brought it back and they repaired the damage.

In Oct 2020 (12055 mi) and June 2021 (17059 mi) the battery drained overnight while parked in the garage. I was able to jump it the first time. Second time it had to be towed. Dealer replaced the battery both times.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at various speeds, the steering wheel would tighten and oversteer while switching lanes without warning. The contact stated that excessive force was needed to regain complete control of the vehicle after the failure. The contact had taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle had to be repaired. The failure mileage was approximately 9,000.

The contact owns a 2019 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was drained, and the vehicle would not start-up. The vehicle required a jump start each time the failure occurred. The vehicle was taken to an independent mechanic and diagnosed that there was no failure with the battery. The vehicle was not repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 40,000.

Under the following three conditions the front tires appear to become airborne and the tires skip making the vehicle seem to be out-of-control; When traveling at speeds >35 MPH, Wheels are turned >10 degrees, Any long bump (such as a rough transition "bump" from asphalt to concrete). This has been worsening over the last year and is now unsafe for my children to be in the car. My local Subaru dealership spent nearly 2 days inspecting all aspects of the car to include the alignment, bushings, and shocks. A senior technician was taken for a test-drive in the car and I was able to recreate the "skip". The technician was alarmed and surprised by the skip and thus held the car for a 2nd day to further investigate the reason for the "skip". They were unable to diagnose any defect. There has been no inspection by the police or insurance company. There have been no alarms or warning.

My 2019 Subaru Outback unintentionally accelerated. I was sitting in my SUV waiting for an electronic gate to open at my storage unit. I was about 10-15 feet in front of the gate. My foot was firmly on the brake and the car was in drive. I have been at this gate many times. This time, before the gate could fully open, the car raced forward at top speed into the gate. Damaging my bumper and terrifying me! The gate did stop the car. I felt like a ghost had slammed a foot on the gas pedal!!! The breaks did nothing. The Subaru floor mat was attached with 2 pegs and sticks like velcro to the carpet. Thank God I was not at a crosswalk or in front of a building - I would have killed myself or someone else! I reported this to my local dealer and they referred me to Subaru of America. The dealer had my car for 6 weeks and S.O.A. sent a team to inspect the car for 6 hours. Customer service after 6 weeks said my car was fine. That no issues were found! They will not provide me with a list of tests completed or what was reported by the "Black Box" on board. All I have is a email from Peter at Customer Service (that was my 3rd and final rep.) that that is all the information that he has or can get and the care is fine to drive! If that is so, why is there a CLASS ACTION LAWSUIT against them!

Have had 2 batteries fail in 2 1/2 years. New battery installed and my electrical system is failing. Can't lock my car unless fob is in an RFID bag, has not started several times, and has refued to open several times for about a minute. Will be taking car back to dealer to see if they can fix the problem.

I received a 2019 Subaru Outback on 15 July 2021. The vehicle was sold by a dealer, and gone through the Subaru vehicle certification process, which includes checking the electrical system. I kept the vehicle off the road while I got the vehicle registered and insured, running it for a few minutes every three days. I planned to take the first road trip on 26 July 2021, after the paperwork had been completed. The vehicle would not start, and no power was available for electrical components. Checking the battery with a multimeter indicated voltage had dropped to 4V. I contacted the selling dealership, and they indicated they would pay to replace the discharged battery.

On June 20th my front windshield began spontaneously cracking while sitting in driveway. A day later while driving on the interstate, the rearview mirror fell off windshield. Since the rearview mirror is essential for several electronic safety mechanisms to function properly, this means they were disabled and/or malfunctioning as well. After having the windshield replaced, the same thing happened about a month later (July 24, 2021) so now I have to replace it again. In both cases, the Subaru Service Manager determined that there was no chipping or other external damage to the windshield. Looking at customer forums & complaints, this appears to be a defective windshield problem that Subaru is attempting to cover up. It has been going on since at least the 2015 model year. Please help.

Car would not start or turn over. Battery was dead. I called Subaru and a person came over to jump my vehicle. I left it running for 30 minutes to recharge the battery. This happened two times in the last few years but I never reported it to Subaru, and had my neighbor hook his car up for a jump. Also note the GPS has locked up several times in the past and not worked until I shut the car off and restarted everything. I just kept getting the arrow going in the circle.

Electrical system problems causing battery drain. After jumping the battery observed flickering, eyesight system turning on and off while driving. Rear lift gate won’t open

The windshield all of the sudden cracked. There was no impact, nothing hit the window, it just suddenly cracked and keeps getting larger. Started on the very edge of the window on the passenger side and Crack is now grown to the middle of the windshield

My 2019 Outback has had 2 incidents where the battery was dead without an explanation. There are 24000 miles on it. The most recent incident occurred less than a week after the dealer serviced the vehicle. The service included a battery test and I was told it tested good. The car was parked in my home garage, and from all indications, no lights were left on, doors/tailgates open etc. This was confirmed when the Subaru STARLINK roadside assistance provider came to jump the vehicle. Immediately after the vehicle was started, I took it to the dealer and requested a battery check. They showed the battery was good but deeply discharged, so left it on a charger for over an hour while I waited. In speaking to the service representative at the Subaru dealer, I was told that on new cars, alternators no longer charge a battery, but simply maintain the existing charge level. They claimed that a light or something of that nature was left on, a door left open, etc. I am certain this was not the case, as I keep all interior light switches in the off position, and once the vehicle was charged, no lights were on. Also, no doors were open or ajar when this happened. I requested they check the electrical system to diagnose the cause of the battery drain, but they explained this would not be covered under warranty since the battery had tested ok. The dealer recommended that I keep a trickle charger on it when parked at home to prevent recurrences. I don’t feel this is an acceptable solution for a vehicle that is merely two years old with minimal miles and fully under warranty. While I was inconvenienced by this and had to arrange a ride to an appointment as a result, it did not create an immediate safety issue (this time). A similar set of circumstances occurred in late March of 2021 when I was out of town visiting a family member. At that time, I also was not able to determine a cause. Since that was the first occurrence, it didn’t create the same level of concern.

Had to charge battery 3 times in order to start the vehicle. Took to dealer and they put in a new battery at no charge. Concerned the battery will need to be replaced in the future. Appears to be an electrical drain especially using the tailgate. Dealer said they did a hard reset whatever that means.

Front windshield cracked overnight while in garage. No visible impact on windshield. Subaru service manager said there was an impact after he pushed his pin into crack. Still no impact. I previously attempted to send you a photo but it failed. Send me an email address and I will resend it direct, rather than keep rewriting this missive. The windshield is thin and appears defective and dangerous to driver and passengers.

I experienced sudden and unintended acceleration as I sat outside my garage idling with my foot on the brake waiting for the garage door to open. My car accelerated forward through my garage door and into the garage. It swept aside a refrigerator, freezer and a 700 pound safe that was bolted to the concrete floor. It finally stopped upon pushing several things against one of the I beams that hold the steel building up. The car also tore out the I beam support the side of the garage door upon entering. The tires continued to rotate until I turned off the engine.

The contact owns a 2019 Subaru Outback. The contact stated while driving 35 mph, the vehicle failed to perform as designed. The contact was able to move the vehicle onto the road shoulder. The contact stated that there was no warning light illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was contacted. The contact was informed that the Vin was not included in NHTSA campaign number: 20V218000 (Fuel System, Gasoline). The failure mileage was 9,800.

Driving down a smooth road with no vehicles in front of me on July 13, 2021. Windshield spontaneously cracked at the base in the center. Not a rock chip. Crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. Cracks in the windshield have continued to spread in the days following. Vehicle has total 25,300 miles on odometer.

Bought with 11,258 mi. Battery already replaced, receipt in glove compartment. Hard to start, keeping on battery charger now when parked in garage.

Unknown... My battery has need a jump several time without any electricals left on. The dealer did check it out and found nothing wrong. I also have lights that go on intermittently n the dash saying that certain things are not working. ie front crash detection, blind spot warning and lane departure.

Battery failed at 2 years and 30000 miles. No notification. Leaving me and my dog in a parking lot for 2 hours in 94 degree heat.

UNKNOWN Three times in five months when the car has been running and then turned off it won't start again for 15-30 minutes. Everything regarding the engine is locked. Can't even put in neutral to move vehicle if in traffic.

2019 Subaru Outback the mileage running 22k has cracked the windshield, there's no mark rock chips. Just I found the cracked window while driving.

The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 65 mph, the front windshield cracked when a stone hit the upper right corner of the windshield. There were no reported injuries. The vehicle was taken to the local dealer and diagnosed that the windshield needed to be replaced. The vehicle was not repaired. Additionally, the contact was provided a 2021 Subaru Outback loaner and while driving, the windshield cracked when a stone struck the front windshield. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

Windshield spontaneously fractures from drivers side edge in the shape of a curly bracket. First windshield was replaced Nov 2019 due to stone facture - legit breakage. Second windshield March 2020 suddenly cracked from drivers side midway up the window from drivers edge across drivers view while sitting still on a freeway in rush hour as the temperature changed (micro storm in Phoenix) a loud bang and the windshield split from the drivers edge across. Third time July 2021 sitting in the garage window spontaneously cracked over night from same area driver side midway up forming the same partial bracket like shape. Crack also appears to be the same height up from the bottom of the windshield. Never had so many broken windshields on one vehicle in my 35 years of driving.

Battery will not hold a charge even after replaced 3 times by the factory

We have had to replace 2 windshields on our vehicle and 1 on a loaner while ours was in shop for window replacement. Also while our car was in shop having 2nd windshield replaced, they had to delay giving us our car back stating the windshield shattered while being installed. That is 4 windshields in 30,000 miles. The smallest ding in these windshields cause an immediate crack from side to side obscuring visibility making them dangerous to drive. On these cracks you can see the windshields are incredibly thin. There is clearly an issue with how these are made and immediate safety hazard. I also believed the cost of these replacements should be made clear to consumers at purchase due to the extremely high cost associated with replacement.

The contact owns a 2019 Subaru Outback. The contact stated after exiting a car wash drive-thru, while drying the windshield he noticed and small 1-inch crack located on the lower driver side. The contact stated while driving 30 mph, the windshield crack started to expand across the center of the windshield. The contact took the vehicle to the local dealer where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

The contact owns a 2019 Subaru Outback. The contact stated that the windshield abruptly fractured. The contact stated the windshield fractured on the driver’s side 1 to 2 inches and the fractured expanded to the entire windshield. The contact stated that an object did not hit the windshield The vehicle was taken to the dealer, the dealer information was not available however, they replaced the windshield. The manufacturer was not contacted. The failure mileage was 26,000. The VIN was not available.

Windshield cracked after small rock hit it. This should not have caused any damage.

Battery failed prematurely. Vehicle purchased in December 2018. Battery totally failed in February 2021 with only 22,576 miles on car. Battery charged at repair shop. Battery failed again and was replaced on March 15, 2021. Battery failed again on April 29, 2021. Subaru of Oregon in Medford service representative replaced the battery again. He said the battery put in on March 15 was faulty. Had that battery tested at independent repair shop. The tests showed nothing was wrong with the previous battery. On June 15 had to recharge the battery again. Concerned about being stranded due to battery failure. The Outback must have an electrical issue that is draining the battery (per class action law suit Amy Burd, et al, v. Subaru of America Case No 1:20-cv-03095, US District Court, District of New Jersey) Subaru of Medford denies problem

The battery died, 2 times in approximately 2 weeks with no lights left on or doors open. This has occurred at least one other time.

Car was purchased 2/25/19. At 6,824 miles (10/28/19), our car began to no turn on. After a 3-4 times of jumping it, the battery stopped responding to the jump. Subaru had to tow it from our house because the battery was totally done and they couldn't even start it. Subaru said that the battery was defective (or might have a larger issue with the electrical system in their words). They replaced the battery and it began working again (7,000 miles - 11/4/19). Now, at 13,808 miles (6/16/21) - we've had 2 more instances in the past 2 weeks of the car not starting. In addition, the passenger side window no longer operates from the driver side door. We are confident that these issues are not being caused by lights left on, etc. We are taking it in again for another inspection. I have come to understand that this may be a design flaw with the electrical system including the 2019 Outback model.

Parasitic battery drain frequently causes my battery to die after only hours parked. I often have to jumpstart the car in the morning.

Three windshields have now cracked beyond repair and needed to be replaced with barely 33,000 miles on the vehicle. The first replacement was done in July 2019 when the car was barely six months old. The second replacement was done in April 2021, barely two months ago. That third windshield cracked the second week of June 2021. It is currently scheduled for replacement.

The contact owns a 2019 Subaru Outback. The contact stated while entering the vehicle after a short drive to the store he noticed a crack near the front passenger’s side of the windshield. The contact stated that there was no impact on the windshield to cause the damage. The contact stated it had started raining for a short time while he was in the store. Once he returned to the vehicle he noticed the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not provided.

In February 2021 I noticed that there was a long crack developing in my windshield - literally not there the night before - and there was no chip or location of rock impact, it simply cracked from the very top of the windshield.

While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.

Drove into the Walgreen's parking lot, made several low speed turns to arrive at the west side of the building. Pulled into an empty parking space. Entered parking space at very low rate of speed and proceeded to brake to a full stop. Moved shift lever with the intent to move transmission from Drive to Park and despite my foot still being on the brake, the car suddenly lurched forward, drove over the curb and sidewalk, crossed sidewalk and hit the side of the store (a brick wall). Car bounced back to a midpoint of the sidewalk. Engine was still running but car came to a full stop. I turned off the engine. Two Walgreen employees came out to see if I was OK (they heard the impact). I told them I was but later my chest hurt and I found a bruise suggesting impact with the steering wheel. Entire front of car is damaged. There were no warning notifications from the car (no parking or forward collision warnings). My right foot never left the brake pedal. The "unexpected acceleration" lunge forward occurred with the attempted shift of the transmission from Drive to Park. The transmission ended up being in Neutral when the car finally stopped moving. Floor mat was in the normal position, secured by the built-in pins, had not shifted and was not near the brake or accelerator (gas) pedal. Cruise control was not turned on. This was a routine trip to a local store.

Windshield seemingly cracked without any provocation/collision. Crack occurred while vehicle was parked away from traffic, and requires windshield replacement.

The battery in our brand new 2019 SUBARU OUTBACK kept on being drained after moderate usage. Twice it was from leaving the hatch up for a couple of hours, once we were driving out in the country and parked to look at the scenery briefly and the battery died leaving us stuck out in the middle of nowhere. It didn't feel safe to be out there as night was approaching and we were waiting for a tow truck. All in all had to call SUBARU Roadside Assistance and have the battery jumped on three or four separate occasions. Because of this we bought a portable battery charger to keep in the car at all times because we were afraid of getting stuck with a dead battery. We ended up needing to use that battery charger on about 3 different occasions. Eventually the electrical system started acting very erratic with spontaneous alarms, loud chirping sounds and door locks so we took it in to Southern Oregon SUBARU who replaced the battery for us. Changing the battery seemed to fix all of the problems. That was in February 2021. The battery had a 30 month warranty. This week on June 1, 2021 we came back from vacation where we had left the SUBARU safely parked in our driveway. It would not start when we returned. We only have 1 vehicle so this was very inconvenient for us. The battery was dead. We tried to charge it with our battery charger but the battery was just too dead to take a charge. So, we had one night without a vehicle. We called SUBARU roadside assistance and they sent out a tow truck driver who could not get the battery jumped because it was so dead it just would not start. That was our second night without a vehicle. The next afternoon SUBARU roadside service sent out another towbtruck driver who had a more powerful battery charger and he was able to get the battery to start. We drove the SUBARU OUTBACK to Southern Oregon SUBARU and they are working on it now.

Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.

Driver side seat is sounding like a weak and used bed. I have read on multiple Subaru sites that this has been happening since 2018 on various Subaru vehicles. It's apparently a weld that is weak. This makes it a safety hazard. Due to the fact that Subaru has known about this issue for a year and stilled installed these seats on a 2019 vehicle demonstrates that Subaru has poor quality checks. I asked for a replacement but was quoted over 2k for the replacement. This is just wrong and Subaru needs to replace these seats. If a weld is weak, think what will happen during an accident with that seat.

Repeated incidences of battery going dead on 2019 Subaru Outback. After 5 times of having to jump the battery to start vehicle, I had to purchase a Battery Booster to keep in the car. At first visit to my Subaru Dealership, a completely dead battery was found and replaced under warranty. Battery continued to die, sometimes after being in the garage for up to one week [when a boost was required], and once after a 76 mile highway trip, it was dead again after one full day parked. There have been 2-3 occasions when it seems to be related to operation of the liftgate. Liftgate becomes inoperative and must be manually opened and recycled and battery jumped for engine start. A second visit to the Dealership determined all in working condition after a full diagnostic check. Car is working normally at this time, one week after Dealership checkout. As this seems to be a frequent issue with other Subaru owners, I am carrying my Battery Booster on board at all times. This seems to be a known issue [by Subaru] for 2017-2019 models. Otherwise, I love the Outback, but this annoying issue is disconcerting, to say the least.

Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.

Small chip in windshield, quickly developed into a crack all the way across

1. System failed. We purchased this car on 6/2/20, with a mileage of 6,174 miles. We are retired and don't drive much; for shorter distances we mostly rode our bicycles. In our recent living environment we can park cars outside in spaces, and in a large underground parking garage. While we did not drive much, I still needed to work on bicycles using tools stored in the rear trunk compartment, with the trunk lid in open position. What I did not know was that even the mere open car trunk was run electrically, though the large electronic dashboard gave a clue of a rather massive reliance on functions run electronically; after a mere 2-3 days of not driving we were made rudely aware that keeping the trunk lid open for any amount of time was a recipe for not being able to use the car when most needed; I should add here that the many Subaru drivers in our complex did not seem to have that problem as they are all "professional" drivers. We called our designated towing service and had to wait for over 3 hours for a rep to show up. Not having bought a car in years we were amazed how quickly the tow driver pulled out an electronic gadget and started the car. It immediately bought one like that, an electronic jump starter. SAFETY. Had my wife had to find transportation to an urgent appointment it would have become a safety problem. PROBLEM CONFIRMATION. No, it has not, except by me, as any greater than fleeting use of electricity in this car is a recipe for disaster. COMPONENT INSPECTED. Yes. After 2 more battery outages I took the car to the dealer and explained the problem (which had little impact on the employee). I had the battery checked, it was fine and working as designed. On 9/25/21, after another battery outage I took the car to the dealer again; again everything was operating as designed. SYMPTOMS OF THE PROBLEM. No. ASSESSMENT. I concluded I needed to keep the car RUNNING when using any function more than 5 minutes. This car is a computer on wheels.

The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass. The glass has been replaced by the dealer, and replacement has been needed within 6-9 months. The last occurrence was in my (driver) line of sight, which was a safety hazard. The prior 3 occurrences originated on the passenger side. The manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.

The contact owns a 2019 Subaru Outback. The contact stated that the vehicle was parked, when she noticed there was a crack on the passenger's side windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 50,000.

Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I’d like to have Subaru repair my vehicle.

My battery has gone dead twice in the past 2 weeks leaving me stranded and needing to find someone to come jump start my car.

Driving down the Interstate the front windshield sounded like a pebble hit it even though there were no other cars in front of ours. Later that day, the small mark cracked two more inches along the drivers side. Within another day the crack has now extended for approximately one foot in one direction and another foot in the other direction, in a circular pattern.

Car battery has failed no less than three times. Upon failure, car is completely inoperable. Used Subaru roadside assistance to jump the car. The battery has drained on more than one occasion. No inspections. No warnings or prior symptoms before the dead battery. Available for inspection upon request.

THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED WITHOUT INCIDENT OR IMPACT. THE CRACK WAS LOCATED AT THE BOTTOM CENTER SECTION OF THE WINDSHIELD. THE CONTACT INDICATED THAT THE FAILURE OCCURRED TWO TIMES PREVIOUSLY. THE LOCAL DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,600.

Vehicle was parked for four and a half days in a public garage, with which I pay for monthly parking. Upon my request, vehicle was waiting for me to pick it up. The vehicle seemed to be intact. Just after leaving the garage, I used the front, then the back wipers to clean the windshields. The back (hatch) windshield completely shattered into the vehicle. Nothing hit it, no accidents with other vehicles or objects occurred. While no one was hurt, the incident was alarming. The integrity and strength of a vehicle's windows/ and windshields are important. There was no prior warning or alert.

CONTINUED DRAIN ON THE BATTERY WHEN THE VEHICLE IS SHUT OFF. BATTERY DEAD AND HAD TO BE REPLACED. VEHICLE WAS APPROXIMATELY 1.5 YEARS OLD.

THE BATTERY COMPLETELY DRAINED AFTER ONLY 30 MINUTES OF TURNING CAR OFF. WE HAD TO HAVE A SERVICE CALL.

WE WERE DRIVING ON THE HIGHWAY WHEN OUR WINDSHIELD CRACKED. WE AREN'T SURE IF THE CRACK WAS CREATED BY A ROCK OR NOT BECAUSE WE DIDN'T SEE ANYTHING HAPPEN. IT JUST CRACKED AND SPLIT AND AS WE DROVE, IT CONTINUED TO GROW. IT'S ABOUT 9 INCHES AT THIS POINT.

WE WERE DRIVING SOUTH ON 275 BETWEEN 8MILE AND 7MILE IN MICHIGAN IN OUR 2019 SUBARU OUTBACK AND OUT OF NOWHERE WHAT SOUNDED LIKE A PISTOL BEING SHOT NEXT TO OUR EARS WENT OFF AND GLASS CAME POURING IN FROM THE SUNROOF. WHAT HAPPENED WAS THE SUNROOF EXPLODED OUT OF NOWHERE. WHILE DRIVING 70MPH ON THE HIGHWAY. WE CONTACTED SUBARU OF AMERICA AND THEY TOLD US THAT WITHOUT EVERY SHARD OF GLASS FOR THEM TO INSPECT WE COULD NOT PROVE THAT IT WAS A DEFECT. HOWEVER LET ME MAKE A NOTE THERE WERE NOT CARS VERY CLOSE TO US, WE WEREN'T GOING UNDER A BRIDGE AND THERE WASN'T ANY ONE THROWING THINGS ON THE SIDE OF THE HIGHWAY. HOWEVER SUBARU BLAMED AN IMAGINARY PEBBLE THAT HIT THE TOP OF THE SUNROOF DEAD ON AND THAT IMAGINARY PEBBLE DID NOT END UP INSIDE OF OUR CAR.

APX APR 25, 2021 NOTICED CRACKED WINDSHIELD IN AM WHEN STARTING CAR FOR WORK. CRACK WAS IN MIDDLE OF WINDSHIELD. CAR PARKED IN DRIVEWAY OVERNIGHT. NOTIFIED INSURANCE COMPANY, TOLD ME TO HAVE IT FIXED AT SAFELITE AUTO GLASS WO# 388826. ALSO NOTICED MY ACCESSORY POWER OUTLET WAS NOT FUNCTIONAL, (INSTRUMENT PANEL)CALLED DEALER, MADE APPOINTMENT TO HAVE IT REPAIRED. ALSO NOTICED MY

MY 2019 SUBARU OUTBACK HAD A CRACKED WINDSHIELD AT THE BOTTOM/SIDE OF THE PASSENGER SIDE WITH NO SIGN OF IMPACT WHEN I FIRST PURCHASED IT. THE DEALERSHIP REPLACED THE WINDSHIELD. I HAD A SMALL ROCK IMPACT NEAR THE LINE OF SIGHT CAMERAS THAT WAS EASILY REPAIRED BY SAFELIGHT WITH NO ISSUES WITH CRACKING. TODAY I CAME OUT OF THE GROCERY STORE TO FIND MY PARKED OUTBACK'S WINDSHIELD HAS A CRACK FROM THE SAME PASSENGER SIDE POINT AS THE FIRST CRACK. THE CRACK WAS ALL THE WAY TO THE CENTER OF THE WINDSHIELD. THERE IS A VERY SMALL CHIP LOOKING IMPACT (SMALLER THAN THE POINT OF A BALL POINT PEN) APPROX 4" FROM THE LOWER CORNER PASSENGER SIDE. I DO NOT RECALL HEARING AN IMPACT AT ANY POINT. BEYOND NOT HEARING AN IMPACT THE PROBLEM IS THAT THERE IS NO WAY ON EARTH THAT A SAFESUBARU WINDSHIELD SHOULD CRACK SO DEEPLY AND SO LONG FROM A TINY IMPACT. I HAVE BEEN READING THAT MANY OTHER SUBARU DRIVERS ARE HAVING THIS PROBLEM. SOMETHING NEEDS TO BE DONE TO MAKE SUBARU PROTECT THEIR DRIVERS FROM DEFECTIVE WINDSHIELDS, AS THEY SEEM TO BE TAKING ZERO RESPONSIBILITY FOR THE HUGE SAFETY RISK THESE POORLY DESIGNED WINDSHIELDS ARE CAUSING.

THE CAR REPEATEDLY DRAINS THE BATTERY FOR NO OBVIOUS REASON, LEAVING US STRANDED WITH A VEHICLE THAT CANNOT EVEN BE JUMPED TO START. THE BATTERY IS SO DEAD I CAN'T EVEN GET THE DOORS OPEN. IT HAS STRANDED ME AT HOME, AND VARIOUS TIMES WHEN I'VE BEEN OUT DOING ERRANDS. IT'S A SAFETY ISSUE WHEN YOU'RE A SINGLE WOMAN STRANDED SOMEWHERE IN THE DARK. I'VE HAD TO CALL SUBARU SERVICE TO JUMP THE CAR ONCE, HAVE JUMPED IT THREE TIMES MYSELF AT HOME, ONCE AT THE GROCERY STORE, AND HAVE HAD TO PLACE A TOTALLY DEAD BATTERY ON THE CHARGER AT HOME SIX TIMES. IT WAS ALREADY TAKEN IN FOR REPAIR TWICE TO THE DEALER IN SAN LUIS OBISPO, CA,AND THEY "FOUND NOTHING WRONG". BUT, NOW IT'S COMPLETELY AND UTTERLY DEAD IN MY DRIVEWAY AGAIN, AFTER JUST DRIVING IT ON THE FREEWAY FOR TWO HOURS FOUR DAYS AGO.

2019- CRACKED WINDSHIELD ON PASSENGER SIDE (STATIONARY) UNKNOWN ORIGIN 2/9/2020-CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 2/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/24/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) TOLD IT WAS AN OXYGEN SENSOR 4/16/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (MOVING ON HIGHWAY) HIT BY STONE 5/1/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (HAD JUST PICKED UP CAR LESS THAN 24 HRS BEFORE THIS OCCURRED. HAD THE 4/16/21 CRACKED WINDSHIELD REPAIRED AND A REMOTE STARTER PUT IN) (MOVING ON HIGHWAY) UNKNOWN ORIGIN 5/1/2021- WHEN USING KEY INSTEAD OF BRAND NEW REMOTE STARTER (INSTALLED AND PURCHASED FROM SUBARU DEALERSHIP) THE CAR HORN RANDOMLY BEEPS 3-4 TIMES WHEN CAR IS STARTED WITH KEY (STATIONARY) UNKNOWN ORIGIN

OUR SUBARU 2019 OUTBACK SUFFERED A CRACK DURING NORMAL USAGE ON THE INTERSTATE AT APPROX. 50 MPH. THE CRACK OCCURRED TWO DAYS AGO (ON 5/2/2021) AND HAS SINCE GROWN DUE TO THE VEHICLE'S VIBRATION DURING USE. THE VEHICLE QUALIFIES AS A MAKE AND MODEL UNDER RECALL BY SUBARU FOR WINDSHIELD DEFECTS.

I'VE OWNED MY 2019 SUBARU OUTBACK FOR <2 YEARS AND IN THE LAST 6 MONTHS I'VE HAD THE WINDSHIELD CRACKED TWICE DUE TO SMALL PEBBLES WHILE DRIVING ON THE INTERSTATE HIGHWAY, WHICH HAVE NEVER CRACKED ANY OF MY PREVIOUS WINDSHIELDS IN 16 YEARS OF EXTENSIVE DRIVING AROUND THE COUNTRY. IN OTHER CARS, I HAVE HAD MANY PEBBLES AND SMALL DEBRIS HIT MY WINDSHIELD WITH NOTHING MORE THAN A SMALL CHIP. WITH THE SUBARU OUTBACK, BOTH CRACKS BECAME LARGE FRACTURES, BLOCKING VISIBILITY. DUE TO THE EYESIGHT SYSTEM AND NECESSARY RECALIBRATION AFTER WINDSHIELD REPLACEMENT, THE FIRST REPLACEMENT COST NEARLY $900. CURRENTLY, I AM DRIVING WITH THE SECOND CRACK BECAUSE I CAN'T AFFORD TO REPLACE IT YET. THESE INCIDENTS HAPPENED NOVEMBER 2020 AND APRIL 2021.

BATTERY DRAINED AFTER 25,000 MILES

BATTERY DRAIN. PURCHASED 2019 SUBARU OUTBACK IN NOVEMBER 2018. IN OCTOBER 2020 (23 MONTHS) IT FAILED TO START AFTER STAYING OVERNIGHT AT REST STOP IN MIDDLE OF LONG DRIVE. CHECKED BY DEALER AFTER TRIP --"BATTERY OK. NO PROBLEMS." OVER NEXT 5 MONTHS OF INFREQUENT SHORT TRIPS, OUTBACK FAILED TO START MULTIPLE TIMES. MEASURED CURRENT DRAIN WHEN VEHICLE OFF WAS FOUND TO BE WITHIN SUBARU ALLOWABLE (<70 MILLIAMPS) BUT ONLY AFTER 15-20 MINUTES AFTER EVERYTHING HAD BEEN TURNED OFF. CURRENT DRAIN DURING THE 15-20 MINUTES WAS AS HIGH AS 2 AMPS. ANY ACTIVITY (E.G., OPENING A DOOR, SETTING ALARM) RE-INITIATED THE 15-20 MINUTES OF HIGH CURRENT DRAIN. PHONED DEALER: ONLY SOLUTION (WITHIN WARRANTY PERIOD) WAS REPLACEMENT WITH SAME OEM BATTERY. DECIDED TO REPLACE WITH MORE ROBUST, NON-SUBARU BATTERY, SINCE MY EXPERIENCE AND REPORTS OF OTHERS INDICATED OEM BATTERY WOULD BE INSUFFICIENT TO HANDLE AMOUNT OF DRAIN. PURCHASED OPTIMA RED25 BATTERY FROM AUTO PARTS STORE ON 6 APRIL 2021 FOR $199.99. I BELIEVE THAT SUBARU NEEDS TO CORRECT THE ISSUE OF CURRENT DRAIN (PREFERABLY) AND/OR EQUIP THE OUTBACK WITH AN ADEQUATE BATTERY WITH MORE RESERVE POWER. SINCE MY ORIGINAL BATTERY FAILED UNDER WARRANTY, I WOULD ALSO LIKE TO BE REIMBURSED FOR MY EXPENSE OF $199.99.

THREE TIMES IN THE LAST SIX MONTHS MY BATTERY DIED AND REQUIRED EMERGENCY ROADSIDE ASSISTANCE. AFTER THE FIRST TIME, THE CAR ONLY HAD ABOUT 5,000 MILES ON IT, I CALLED SUBARU AND THEY REPLACED THE BATTERY UNDER WARRANTY. SINCE THEN THE NEW BATTERY HAS DIED TWICE. ONLINE SEARCHES RECENTLY HAVE REVEALED WIDE SPREAD PROBLEMS WITH THE SUBARU OUTBACK'S ELECTRICAL SYSTEM RESULTING IN REPEATED BATTERY FAILURE. AT THIS TIME THE ONLY OUTCOME FROM THIS HAS BEEN THE BATTERY FAILURE, BUT IF THERE ARE ELECTRICAL SYSTEM PROBLEMS I'M CONCERNED THAT MORE SERIOUS PROBLEMS, LIKE A FIRE, COULD ARISE. FORTUNATELY EACH TIME THE BATTERY DIED THE CAR WAS IN THE GARAGE AT HOME. THE CAR IS DRIVEN REGULARLY, AT LEAST ONCE A WEEK, FOR NOT LESS THAN THIRTY MINUTES, SO I AM CONCERNED THAT THERE IS, INDEED, A PROBLEM WITH THE ELECTRICAL SYSTEM CAUSING THE BATTERY TO NOT RECHARGE, OR CREATING A DRAIN ON THE BATTERY WHEN THE VEHICLE IS IDLE.

I PURCHASED A 2019 SUBARU OUTBACK IN DECEMBER 2018 AND HAVE HAD TO REPLACE THE WINDSHIELD THREE TIMES IN JUST OVER TWO YEARS (JUNE 2019, NOVEMBER 2020, APRIL 2021). I OWNED A 2006 SUBARU OUTBACK FOR OVER 10 YEARS AND NEVER HAD TO REPLACE THE WINDSHIELD. THIS IS A SAFETY RISK AND A DESIGN FLAW AND IT NEEDS TO BE CORRECTED.

TL* THE CONTACT'S MOTHER OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON EXITING THE DRIVEWAY, HE NOTICED A CRACK HAD FORMED ON THE LOWER, DRIVER'S SIDE EDGE OF THE WINDSHIELD, WITHOUT INCIDENT OR IMPACT. AS THE CONTACT CONTINUED TO DRIVE, THE HORIZONTAL CRACK BEGAN TO SPREAD ACROSS THE WINDSHIELD OBSTRUCTING HIS VISION. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE WINDSHIELD WAS NOT YET REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

THE WINDSHIELD CRACKED ON ITS OWN. NO IMPACT. RESEARCH SAYS THERE IS A CLASS ACTION LAWSUIT FOR THIS DEFECT. VEHICLE STATIONARY.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, FACING FORWARD ON HER INCLINED ICED DRIVEWAY, WHEN THE VEHICLE BEGAN TO ROLL DOWN. THE CONTACT STATED SHE DID NOT USE THE EMERGENCY BRAKES WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TOWED TO LOCAL DEALER RIVERHEAD BAY SUBARU (1521 OLD COUNTRY RD, RIVERHEAD, NY 11901: (631) 727-4000) AND SHE WAS INFORMED THE CAUSE OF THE FAILURE WAS DUE TO THE ICE AND THE NO USE OF EMERGENCY BRAKES. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,214.

THE ELECTRIC PASSENGER SIDE WINDOW WAS GOING UP AND DOWN ON ITS OWN WHILE I WAS DRIVING....THINKING SOMETHING WAS STUCK IN THERE,, I PULLED OVER TO CHECK AND THERE WAS NOTHING BLOCKING IT BUT I FINALLY GOT IT SHUT.. THEN, LATER IN THE WEEK, AFTER HAVING THE REAR GATE OPEN FOR ABOUT 15 MINS. LOADING IT, THE CAR WAS DEAD. IT HAD TO BE JUMPED. ONCE RUNNING, THE BEEPER WOULD NOT STOP BEEPING IN THE REAR GATE. I COULD NOT OPEN THE REAR GATE, SO I HAD TO DRIVE IT TO THE DEALER FOR A RESET. TODAY, AS GOT IN IT AND ONCE STARTED, THE ELECTRIC EYE WAS DISENGAGED ALONG WITH BST ON STARTUP. THE CAR IS GOING TO THE DEALERSHIP AGAIN ON APRIL 21ST.

BATTERY FAILED AND WILL NOT RECHARGE. HAD TO REPLACE IT. OUTBACK IS ONLY 27 MONTHS OLD. FAILED AFTER SHORT TRIP TO LIBRARY. HAD TO HAVE IT JUMPED TO GET HOME.

OUTBACK WAS PURCHASED IN JUNE OF 1919. IN MID JANUARY OF 2020 I HAD TO HAVE IT JUMP STARTED TWICE. TOOK IT TO DEALER. THE VEHILCE MILAGE WAS UNDER 2000. THEY DID A "PARASITE" CHECK TO LOOK FOR ELECTRICLE LEAKS. FOUND NONE SUGGESTED I ATTACH A BATTERY TENDER IN WINTER. SO I DID. AS LONG AS I KEEP THE TENDER ATTACHED IN THE WINTER, THE VEHICLE STARTS- SO FAR.

IN 2019THE BATTERY ON THE VEHICLE DRAINED WHILE ON A CAMPING TRIP TO THE DESERT, WHICH LEFT US STRANDED. WE GOT IT JUMPED AND DROVE HOME. SUBARU DEALER SAID THAT THEY WOULD INSTALL NEW COMPUTER SOFTWARE TO FIX. IN 2021, WE TOOK CAR TO SUBARU FOR 36K CHECKUP. THEY SAID THE BATTERY NEEDED TO BE REPLACED. WE ARE WORRIED ABOUT BEING STRANED AGAIN IF WE GO TO REMOTE DESTINATIONS. THIS IS A SAFETY ISSUE.

WINDSHIELD CRACKED WITHOUT EXTERNAL CAUSE AS I WAS EXITING THE GARAGE.

CAR BATTERY OFTEN DIES - ESPECIALLY IF I OPEN THE DOOR EVEN FOR 5 MINUTES. IT OFTEN WON'T START AND THE REAR GATE OFTEN DOES NOT OPEN OR CLOSE. IT HAS EVEN OPENED ON ITS OWN. THE DEALERSHIP MECHANIC SAYS THE FACTORY BATTERY IS NOT ADEQUATE TO POWER THE CAR WITH ALL ELECTRICAL COMPONENTS. THEY REPLACED ORIGINAL BATTERY BECAUSE IT WAS LEAKING. THE BATTERY TESTED WELL BELOW WHAT THE SUBARU MANUAL SAYS IT SHOULD. I AM THE FIRST OWNER (CAR WAS A DEALERSHIP LOANER) AND THIS HAS HAPPENED SINCE I GOT IT IN 2020.

DEAD BATTERY EVEN WHEN I TAKE THE CAR OUT FOR SHORT DRIVES I READ IT'S CAUSES BY ELECTRICAL PROBLEM THAT DRAINS THE BATTERY

AFTER OWNING THE VEHICLE 2 MONTHS, THE WINDSHIELD CRACKED FOR NO APPARENT REASON. THE WINDSHIELD WAS REPLACED ON JAN. 12TH, 2021. ON APRIL 9TH, THE WINDSHIELD CRACKED AGAIN FOR NO APPARENT REASON, THIS TIME ON THE DRIVER'S SIDE. BOTH TIMES THE VEHICLE WAS IN MOTION BUT DIDN'T GET HIT BY ANYTHING

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE FRONT WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (8100 BURNET RD, AUSTIN, TX 78757, (512) 220-0930) TO BE DIAGNOSED. HE WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED HOWEVER, WHILE DRIVING 55 MPH, A ROCK STRUCK AND CRACKED THE NEW WINDSHIELD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE NOTICED THE FRONT PASSENGER'S SIDE WINDSHIELD WAS CRACKED. THE WINDSHIELD WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,732.

BATTERY DEAD, NO ELECTRICAL FUNCTION FROM CAR

2019 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO BATTERY FAILURE. *LD *JS

I WENT TO DRIVE MY CAR AND NOTICED A LARGE WINDSHIELD CRACK THAT IS GETTING LARGER. THERE WAS NO TRAUMA OR EVENT THAT CAUSED THIS TO HAPPEN.

FRONT WINDSHIELD CRACKED ON ITS OWN LAST SATURDAY (4/3/21) WHILE PARKED OUTSIDE MY BUSINESS. NO SIGNS OF ANY DAMAGE ELSEWHERE ON THE VEHICLE AND NONE OF MY EMPLOYEES SAW ANYONE NEAR MY CAR.*DT

VEHICLE PURCHASED Q2 2020. BATTERY HAS COMPLETELY DISCHARGED TWICE DESPITE NOTHING BEING LEFT ON AND VEHICLE IN CONSTANT USE. BATTERY JUMP STARTER UNABLE TO DETECT ANY VOLTAGE AND COULD NOT JUMP BATTERY.

WINDSHIELD CRACK THAT STARTED FROM THE BOTTOM EDGE OF WINDSHIELD. I LITERALLY WOKE UP TO A CRACK THAT DEVELOPED OVERNIGHT AFTER A REGULAR COLD NIGHT IN RENO NV. THE CRACK CONTINUED GROWING SINCE THEN. I HAVE NEVER OWN A VEHICLE THAT HAS CRACKED ITS WINDSHIELD JUST BECAUSE IT IS A COLD NIGHT. VEHICLE WAS PARKED OVERNIGHT WHEN CRACK DEVELOPED.

REAR HATCH DOOR BEING OPENED DRAINED BATTERY TO THE POINT WHERE THE CAR HAD TO BE JUMP STARTED. THE REAR HATCH WAS ONLY OPEN FOR ABOUT FIVE HOURS WITH NO LIGHTS OR ELECTRICAL SYSTEMS ON. I HAVE NOT BEEN ABLE TO USE THE VEHICLE WITHOUT JUMP STARTING IT UNTIL A NEW BATTERY WAS INSTALLED. VEHICLE HAS ONLY 30,000 MILES.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IN THE DRIVEWAY, WITHOUT IMPACT A CRACK DEVELOPED ON THE PASSENGER'S SIDE OF THE VEHICLE TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. INVALID VIN.

MY WINDSHIELD SEEMS TO CRACK/CHIP UNREASONABLY EASY. THE FIRST CRACK WAS A FEW WEEKS AGO. I DIDN'T SEE ANYTHING HIT IT. IT JSUT STARTED CRACK. THIS MORNING, I GOT ANOTHER CHIP AND IT'S NOW SPREADING ALSO. I NOW HAVE TWO CRACKS IN MY WINDSHIELD AND NUMEROUS CHIPS!

COMPLETELY DEAD BATTERY WHEN GOING OUTSIDE TO START THE CAR. REMOTE NOT ABLE TO OPEN LOCKED CAR - ALL FUNCTIONS OFF BEFORE LAST ENGINE SHUTDOWN. THIS 2019 SUBARU OUTBACK HAS 5800 MILES ON IT AND HAS HAD TO HAVE THE BATTERY RECHARGED 3 TIMES OVER THE LAST 8 MONTHS OR SO - THE LAST 2 TIMES BEING 1 WEEK APART. THE CAR IS PARKED IN THE GARAGE AND THE OUTSIDE TEMPERATURE IS ABOVE 40' THIS TIME OF YEAR.

WINDSHIELD CRACKED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY (NOT MOVING).

SPONTANEOUS CRACK IN MY WINDSHIELD. NO IMPACT EVERY NOTICED. I NOTICED WHEN I WAS DRIVING AT DUSK AND USED MY WINDSHIELD WIPERS TO CLEAR RAIN. I SAW A GLISTEN AT THE BOTTOM AND WAS SURPRISED TO SEE A CRACK.

2019 SUBARU OUTBACK. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. *LD THE CONSUMER STATED THE TIRES WERE PREMATURELY WORN. THE CONSUMER SLID OFF THE ROAD 3 TIMES. *JS

SPONTANEOUS CRACK IN WINDSHIELD NOTICED AND REPORTED TO SUBARU ON 9/13/19. I WAS DRIVING IN THE LATE AFTERNOON. NO VEHICLES NEAR ME WHEN I HEARD A "POP". VEHICLE PURCHASED NEW 8/24/19.

DEAD BATTERY.

BATTERY HAD PREMATURE FAILURE

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL WITH THE EYESIGHT TECHNOLOGY FEATURE FAILING TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO YARK SUBARU (6141 CENTRAL AVE, TOLEDO, OH 43615) ON THREE SEPARATE OCCASIONS HOWEVER, EACH TIME THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

MANY OF THE SPOT WELDS ARE FAULTY . I HAVE TRIED TO WORK WITH BRANDON TOMES SUBARU, THE DEALER THAT WE LEASED THE CAR FROM. I HAVE ALSO REQUESTED HELP FOR SUBARU. NEITHER HAVE RESPONDED .

I JUST GOT SOME INTERESTING DETAILS TODAY FROM MY VIDEO REGISTRATOR. IT SHOWS THAT WE PARKED OUR CAR LAST SUNDAY AT 5 30PM (EVERETT, WA). THERE WASN'T ANY WINDSHIELDS DEFECTS SHOWING ON THE VIDEO. AFTER WE TOOK IT BACK ON 8 30PM, THERE IS THAT PROMINENT CRACK ON THE WINDSHIELD ALREADY. NOW, IF IT WAS SOME VANDAL CAUSING IT, THEN IT'S NOT CLEAR WHY HE/SHE WOULD DO SUCH A MINOR HARM TO THE CAR (A THIN, 5 INCH CRACK ON THE RIGHT MIDDLE SIDE OF THE WINDSHIELD), IT DOESN'T LOOK LIKE IT. IF NOT - THEN IT'S OBVIOUSLY NOT A STONE, CAUSE THE CAR WAS STANDING STILL... PLUS, MY VIDEO REGISTRATOR'S MANUFACTURER CLAIMS THAT THE CAMERA IS RECORDING ANY MOVEMENT IN FRONT OF THE CAR EVEN WHEN THE CAR IS TURNED OFF - WELL, THERE WEREN'T ANY MOVEMENTS DETECTED... I HAVE REQUESTED THE BUILDINGS AROUND IF THEY HAVE ANY VIDEO REGISTRATION SYSTEM THAT COULD HAVE TRACKED THIS TIME PERIOD. I'M MORE THAN SURE THAT THE WINDOW CRACKED ON ITS OWN AND HAVE THE FOLLOWING MATERIAL - 3 PHOTOS OF CRACK (DIFFERENT SCALE), VIDEOS BEFORE AND AFTER OUR TRIP TO EVERETT, WHERE IT'S CLEARLY SEEN THAT WE DIDN'T HAVE ANY WINDSHIELD DEFECT BEFORE PARKING AND THAT IT APPEARED DURING THE PARKING PERIOD.

LARGE CRACK FROM DRIVERS SIDE, ORIGINATING AT THE EDGE WINDOW FRAME NEAR THE SIDE MIRROR AND EXTENDING HORIZONTALLY TO NEARLY THE MIDDLE OF THE WINDSHIELD. THE CRACK APPEARED SOMETIME WHILE THE VEHICLE WAS NOT IN USE. THERE IS NO VISIBLE IMPACT OR DEFORMATION AROUND THE CRACK. THE ORIGIN OF THE CRACK IS NOT VISIBLE, IT BEGINS UNDER THE WINDSHIELD TRIM.

CAR WILL PULL TO THE LEFT OR RIGHT WITHOUT WARNING. WHENEVER YOU ARE DRIVING AT ANY SPEED. ESPECIALLY WHEN YOU HAVE A LOW SPOT IN THE ROAD OR SLIGHTLY UNEVEN PAVEMENT. YOU HAVE TO HOLD THE CAR ON THE ROAD OR IT WILL NOT STAY IN LANE. HIGHWAY OR IN TOWN. HAVE RETURNED TO DEALERSHIP FOR REPAIR WITH NO LUCK. WAS TOLD THAT THE ALIGNMENT ON THE VEHICLE WAS GOOD.

THE BATTERY HAS DRAINED OVERNIGHT TWICE SINCE I BOUGHT THIS CAR. THIS HAPPENED AT HOME BOTH TIMES. THIS HAPPENED IN MY GARAGE BOTH TIMES EACH TIME I RECHARGED IT WITH A BATTERY CHARGER AND IT WAS OKAY AFTER THAT. I AM CONCERNED THAT THIS COULD HAPPEN WHILE TRAVELING WHICH WOULD BE A SEVERE INCONVENIENCE. THE LAST TIME WAS ON FEB 25 2021. THE FIRST TIME WAS IN 2020

THE WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER BEING HIT IN THE CENTER BY A SMALL ROCK.

VEHICLE DID NOT START DUE TO DEAD BATTERY. THIS VEHICLE HAS BEEN RETURNED TO THE DEALERSHIP ON THREE SEPARATE DATES DUE TO THE SAME ISSUE. ON 12/14/20 THE CAR WOULD NOT START WE CHARGED THE BATTERY AND GOT IT TO THE DEALERSHIP. THEY CHARGED THE BATTERY AND SAID THEY COULD NOT FIND ANYTHING WRONG AND WE DROVE IT HOME. ON 1/18/21 WE COULD NOT START THE CAR WE CHARGED THE BATTERY AND TOOK IT BACK TO THE DEALERSHIP. THEY SAID THEY COULD NOT FIND ANYTHING WRONG BUT FOR OUR PEACE OF MIND THEY REPLACED THE BATTERY SENSOR AND KEPT THE CAR FOR SEVERAL DAYS TO START IT AND DRIVE IT AROUND TO TRY AND RECREATE THE ISSUE. THEY COULD NOT RECREATE THE PROBLEM. ON 3/6/21 THE CAR DID NOT START AND WAS TOWED TO THE DEALERSHIP. THE DEALERSHIP INSPECTED THE BATTERY AND THE BATTERY FAILED THE LOAD TEST. BATTERY WAS REPLACED. WE EXPRESSED CONCERN THAT THEY WERE FIXING THE SYMPTOM AND NOT THE PROBLEM, WE ALSO DISCUSSED ERRATIC BEHAVIOR WITH THE REAR GATE ALL THREE TIMES THESE ISSUES HAVE OCCURRED. THE DEALERSHIP THEN DECIDED TO REPLACE THE POWER REAR GATE ECU AND LATCH & ACTUATOR REAR GATE. AFTER RESEARCHING THIS PROBLEM WE HAVE DISCOVERED THIS IS AN ISSUE WITH THE SAME MODEL AND YEAR OF SUBARU VEHICLE AS OURS AND SUBARU HAS NOT DONE ANYTHING TO ADDRESS THE ACTUAL PROBLEM. WE ARE CONCERNED THAT THIS ISSUE WILL CONTINUE AND WE DON'T FEEL WE CAN SAFELY DRIVE OUR CAR FAR FROM HOME BECAUSE OF ITS UNRELIABILITY AND POTENTIALLY PUTTING US IN DANGEROUS SITUATIONS . THE MILEAGE ON THE CAR IS 8800 AND IT IS A 2019 MODEL.

DEAD BATTERY, CAR WOULD NOT START, NO REASON FOR DEAD BATTERY. POSSIBLE OVERCHARGING DUE TO ELECTRICAL ISSUES

CONTINUING PROBLEMS WITH THE BATTERY BEING DEAD (FIVE). THE CAR HAS BEEN IN THE SHOP TWICE AND HAD THE BATTERY REPLACED BOTH TIMES. THE SERVICE APPOINTMENTS OCCURRED NOV. 2019 AND MARCH 2021.

I PARKED MY CAR IN A GROCERY STORE PARKING LOT FOR 30 MINUTES. WHEN I GOT BACK IN THE CAR, THERE WAS A LARGE 'T' SHAPED CRACK- ABOUT 12 INCHES IN HEIGHT AND 10 INCHES WIDE- FROM THE BASE OF THE WINDSHIELD UP. MY WINDSHIELD HAD NOT EXPERIENCED ANY ROCKS OR BLOWS FROM DRIVING BEFORE PARKING- THIS WAS A SPONTANEOUS CRACK WITH NO REASON FOR OCCURRING.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO UNIVERSITY SUBARU (1200 INTERSTATE 70 DR SW, COLUMBIA, MO 65203, (573) 777-3488) WHERE IT WAS DIAGNOSED WITH NEEDING WINDSHIELD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

THE GLASS WINDSHIELD IS DEFECTIVE. THIS IS THE SECOND I HAVE HAD TO REPLACE IN A YEAR. I CAME OUT TO MOVE MY CAR AND NOTICED A CRACK ACROSS THE WINDSHIELD. I PARK IN A PRIVATE DRIVEWAY AND NO CARS WERE AROUND IT.

THE FRONT WINDSHIELD ON MY 2019 SUBARU OUTBACK SPONTANEOUSLY CRACKED IN THE AREA OF THE DEICER STRIP AT THE BOTTOM LOWER RIGHT PORTION OF THE WINDOW. I WAS DRIVING THE VEHICLE AT THE TIME ON A STATE HIGHWAY. THE VEHICLE WAS PURCHASED BRAND NEW FROM WILDE SUBARU IN WAUKESHA, WI. I CONTACTED THE DEALERSHIP AND THEY WOULDN'T DO ANYTHING ABOUT THE PROBLEM.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, WHEN HE NOTICED THAT THE WINDSHIELD WAS CRACKED ON THE FRONT DRIVER'S SIDE UPPER LEFT CORNER AND LATER EXTENDED TO 15-16 INCHES. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE IT WAS DIAGNOSED AS A STRESS FRACTURE TO THE WINDSHIELD. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO RECALL RELATED TO THE FAILURE AND THE VEHICLE WAS PAST THE WARRANTY COVERAGE FOR THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,927.

BATTERY FOUND DISCHARGED ON AT LEAST 4 OCCASIONS (8/18/20..3/2/21). CAR HAS LESS THAN 11000 MILES ON IT.

WINDSHIELD CRACKED WITH A LONG 9'' CRACK WHILE SITTING IN PARKING LOT. IT WAS NOT UNDER A TREE OR ANY STONES.

THE SPOT WELDS UNDER THE DASH DO NOT APPEAR TO BE CORRECT AND SAFE.*DT

BATTERY DEAD.. LESS THAN 6K MILES AND CAR ONLY18 MONTHS OLD

BATTERY FAILED AFTER 11K MILES. HAD TO BE REPLACED BY AAA WHEN STRANDED WITH DAUGHTER. HAVE HAD STARTING ISSUES WITH THE CAR SINCE I GOT IT WHERE IT WON'T TURN OVER. I NORMALLY TURN OFF CAR THEN LICK AND UNLOCK AND TRY AGAIN. NORMALLY STARTED AFTER SEVERAL TRIES. SUBARU CHALKED THIS UP TO SOFTWARE AT MAINTENANCE.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THE BATTERY WAS DRAINED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

WOKE UP ON SATURDAY FEBRUARY 20, 2021 TO FIND WINDSHIELD OF OUR 2019 SUBARU OUTBACK WITH A CRACK IN IT FOR NO REASON. WE DIDN'T DRIVE IT AT ALL SINCE FEBRUARY 20TH AND TODAY THE CRACK HAS SPREAD EVEN FURTHER (SEE ATTACHED PICTURE). THIS CRACKED OUT OF THE BLUE WITH NO FORCE TO CAUSE IT AND HAVE NO IDEA WHY THIS WOULD HAPPEN. SO I THEN GOOGLED SUBARU WINDSHIELD AND HAVE FOUND MANY PEOPLE ARE HAVING THIS SAME ISSUE AND THAT'S WHY I'M INFORMING YOU IT HAS NOW HAPPENED TO US.

THE WINDSHIELD ON MY 2019 SUBARU OUTBACK HAS CRACKED TWICE SINCE I LEASED IT ON 4/11/2019. THE CRACKS REQUIRE THE WINDSHIELD TO BE REPLACED AND THE DRIVER ASSIST FEATURES TO BE RECALIBRATED. EACH CRACKED OCCURRED WHEN THE CAR WAS IN MOTION ON THE HIGHWAY.

FREQUENT PROBLEMS WITH CAR STARTING DUE TO RUN DOWN BATTERY. WE HAVE HAD BATTERY RELATED SERVICE CALLS FROM AAA ON 7/29/19, 5/23/20, 6/4/20, 12/2/20, 1/23/21, AND 2/10/21. TODAY (2/19/21) THE CAR ONLY STARTED ON THE THIRD ATTEMPT AFTER PUMPING THE GAS A BIT. WE DID NOT CALL AAA BUT MADE AN APPOINTMENT WITH THE SUBARU DEALER. THIS WILL NOT BE OUR FIRST APPOINTMENT WITH THEM. PREVIOUS APPOINTMENTS WITH DEALER RELATED TO DIFFICULTY STARTING CAR WERE ON 6/9/20 (WHEN BATTERY WAS REPLACED), 12/22/20, AND 1/15/21. WE HAVE ALSO HAD REPLACEMENT OF A FUEL PUMP THAT WAS THE SUBJECT OF A RECALL, REPLACEMENT OF POWER STEERING GEAR BOX, AND A BRAKE ISSUE. ALL OF THE ABOVE WERE WHEN CAR WAS ON WARRANTY, AS IT IS STILL IS AS OF THIS WRITING. THE CAR CURRENTLY HAS ABOUT 15,500 MILES ON IT.

WE PURCHASED THE CAR IN JULY 2019. BY MAY 2020 WE HAD TO REPLACE THE BATTERY. BY THE END OF JANUARY 2021 WE HAD TO REPLACE THE BATTERY AGAIN. WE TOOK THE CAR TO THE DEALERSHIP AND THEY STATE THERE IS NOTHING WRONG WITH THE CAR. AFTER OWNING THE CAR FOR 19 MONTHS IT ONLY HAS 7,300 MILES ON IT AND HAS ALWAYS BEEN KEPT IN THE GARAGE WHEN NOT IN USE.

THE CAR FREQUENTLY DOES NOT START WHEN FOLLOWING CONDITIONS OCCUR: 1) FEW DAYS OF NON-USE, 2) AFTER SEVERAL SHORT DRIVES, AND, 3) HATCH IS KEPT OPEN FOR 2-3 HOURS. THE ISSUE WAS FIRST NOTICED 8 MONTHS AFTER THE START OF THE LEASE. SINCE THEN, IT HAS OCCURRED MORE FREQUENTLY. THE CAR NEEDS TO BE JUMP STARTED SUGGESTING THE BATTERY IS DRAINED. I HAVE MENTIONED THIS ISSUE TO THE DEALER NUMEROUS TIMES AND FEW MONTHS BACK THE DEALER REPLACED THE BATTERY UNDER WARRANTY. THE ISSUE HAS STARTED AGAIN.

SINCE MAY OF 2019 WE HAVE HAD THE WINDSHIELD REPLACED AND EYESIGHT CALIBRATED 5 TIMES. WE DRIVE THE SAME ROUTE WITH BOTH VEHICLES (OTHER IS NOT SUBARU) AND NO DAMAGE TO THE OTHER VEHICLE FOR AT LEAST 6 YEARS NOW.

I REQUESTED MANY TIMES TO HAVE OUR CAR CHECKED FOR NHSTA CAMPAIGN : 19V493000. THE DEALERSHIP SAID OUR CAR WAS NOT INCLUDED IN THAT CASE. OUR LANE ASSIST WAS TOO AGGRESSIVE FROM THE FIRST DAY WE DROVE THE CAR. THE DEALERSHIP SAID THE STEERING WAS SPEED SENSITIVE AND WE WERE DRIVING TOO FAST. WE EXPLAINED THAT WE COULD NOT KEEP THE CAR IN THE LANE WHEN DRIVING OVER 40 MPH. IN THE FIRST 24 MONTHS WE CARRIED THE CAR TO THE DEALERSHIP 20 TO 30 TIMES FOR THE UNSAFE STEERING ISSUE. TWENTY FOUR MONTHS LATER WE HAD A ROCK CHIP THE WINDSHIELD AND THE CHIP RAN INTO 3 CRACKS EACH OVER 8 INCHES LONG THAT AFTERNOON WHILE THE CAR WAS IN OUR HOME GARAGE. AFTER WE PAID A $500.00 DEDUCTIBLE AND THE DEALERSHIP REPLACED THE WINDSHIELD , THE CAR DROVE BETTER. THE BATTERY HAS BEEN REPLACED THREE TIMES, THE FUEL PUMP REPLACED, ALL THE SENSORS ON THE TAIL GATE HAVE BEEN, THE PASSENGER SIDE WINDOW WOULD STICK 1/2 UP, AND MANY OTHER PROBLEMS. A SCAN OF THE CAR SHOWS 10 MODULES FAILED WITH MANY ACTIVE CODES. THE CODES ARE THE SAME AS BEFORE THE THIRD BATTERY WAS INSTALLED. MANY OF THE CODES ARE SAFETY ISSUES.

BATTERY TOTALLY DEAD UPON ENTERING AND ATTEMPTING TO START. WINDSCREEN COMMENCED TO CRACK WHILE TRAVELING.

WE PURCHASED OUR 2019 SUBARU OUTBACK BRAND NEW. WE DIDN'T HAVE ANY PROBLEMS UNTIL 1.5 YEARS INTO THE PURCHASE. WE HAVE APPROX 8,800 MILES ON IT AND NOW EVERY TIME WE GO TO DRIVE IT, THE BATTERY IS DEAD. DEALER HAS TESTED THE BATTERY TWICE AND SAYS IT IS FINE AND THAT WE NEED TO KEEP THE CAR PLUGGED IN TO A BATTERY TENDER. EVEN THOUGH WE DRIVE IT A FEW TIMES A WEEK, INCLUDING ON THE HIGHWAY.

BATTERY ON VEHICLE IS CONSTANTLY AND CONSISTENTLY LOSING CHARGE. JUST REPLACED 2ND REPLACEMENT BATTERY. VEHICLE HAS LESS THE 5000 MILES. DEALERSHIP INSTALLED REMOTE STARTER THAT THEY STATED WAS CAUSING EXCESS DRAW ON BATTERY SO IN NOVEMBER THEY DISCONNECTED IT. THREE MONTHS LATER, THEY JUST REPLACED 2ND BATTERY.

BATTERY'S KEEP DISCHARGING. IN DEALERSHIP FOR THE SECOND TIME WITH DEAD BATTERY. LAST BATTERY IS ONLY 1.3 METS OLD. DEALERSHIP SAYS TO HAVE CAR TOWED AND NOT CHARGE BATTERY SO THEY CAN TROUBLESHOOT PROBLEM. READ ABOUT THE CLASS ACTION LAWSUIT AND TO CONTACT NTHSA.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE CARPORT OF HER RESIDENCE, SHE NOTICED A VERTICAL CRACK FROM TOP TO BOTTOM IN THE CENTER OF THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE THE CONTACT WAS APPROACHING A STOP SIGN. AN UNKNOWN DEALER WAS CONTACTED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,600

WOKE UP THIS MORNING AND THE REAR DOOR WAS OPEN AND THE CAR WOULDN'T START. THIS IS THE SECOND TIME THE BATTERY FAILED FOR SEEMINGLY NO REASON AND THE 1ST TIME THE REAR DOOR WAS OPEN. CAR WAS PARKED AND HADN'T BEEN STARTED FOR A COUPLE OF DAYS.

BATTERY DRAINED WHILE PARKED AND HAD TO BE JUMPED LESS THAN TWO YEARS AFTER PURCHASING THE VEHICLE. ALSO, REAR TAILGATE IS NOT OPENING PROPERLY.

PURCHASED CAR IN DEC 2020 AND BATTERY HAS DRAINED TWICE AND NEEDED TO BE JUMPED JUST FROM HAVING DOORS OPEN TO PACK AND CLEAN THE VEHICLE.

VEHICLE HAS BEEN DEAD ON 4+ OCCASIONS. STATIONARY, IN GARAGE. VEHICLE IS DRIVEN AS LITTLE AS ONCE PER WEEK AT TIMES BUT THE BATTERY OR ELECTRIC DRAW HAS CAUSED THE CAR TO FAIL IN AS LITTLE AS A COUPLE DAYS OR EVEN TRUNK BEING OPEN FOR 15-20MIN. I'VE HAD TO TOW THIS VEHICLE 3TIMES FOR SERVICE. DEALER IS BRUSHING THIS OFF WITHOUT RESPONSIBILITY. SAYING THE CAR HAS TO BE DRIVEN FOR MORE THAN 20MINUTES TO RECEIVE FULL CHARGE. ALSO, THE VEHICLE HAS A NUMBER OF ELECTRONICS THAT REQUIRE THE VEHICLE TO BE DRIVEN MORE. THEY REFUSE TO REPLACE THE BATTERY UNLESS IT CHECKS BAD. THE ISSUE IS AN ELECTRICAL DRAW. MOST LIKELY SEEMS RELATED TO THE REAR HATCH. BATTERY SHOULD BE REPLACED WITH A LARGER CAPACITY AND THESE VEHICLES SHOULD BE RECALLED AND DIAGNOSED FOR ELECTRICAL DRAW FAILURES.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE PARALLEL PARKING, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO A POWER POLE. THE CONTACT PLACED THE VEHICLE IN DRIVE AND THE VEHICLE LURGED FORWARD WHILE THE BRAKE PEDAL WAS DEPRESSED. A POLICE REPORT WAS FILED. THERE WAS NO REPORTED INJURIES, FIRE, OR AIR BAG DEPLOYMENT. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THE SIDE PANEL, BUMPER AND LIGHTS WERE DAMAGED. THE INSURANCE COMPANY WAS INFORMED ABOUT THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 12,000.

BATTERY DEAD WITH NO EXPLANATION. COLD OUTSIDE (17 DEG F), CAR NOT DRIVEN FOR 2 DAYS BEFORE ATTEMPTING TO START. CAR WAS DRIVEN FOR ABOUT 4 HOURS ON FRIDAY, WOULD NOT START ON MONDAY.

TL* THE CONTACT LEASED A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE LANE DEPARTURE ASSIST SWITCHED THE VEHICLE FROM ONE LANE TO ANOTHER LANE INDEPENDENTLY AND IN AN AGGRESSIVE MANNER WITHOUT DRIVER INPUT. THE VEHICLE WAS TAKEN TO BRANDON TOMES SUBARU (1100 S. CENTRAL EXPY, MCKINNEY, TX 75070) TO BE DIAGNOSED. THE DIAGNOSTIC RESULT WAS NOT DISCLOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL WAS SPEED SENSITIVE AND THAT HE WAS DRIVING THE VEHICLE TOO FAST. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER FOR THE SAME FAILURE NUMEROUS TIMES AND THAT THE DEALER WAS UNABLE TO FIND A SOLUTION FOR THE ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED SEVERAL CASES. THE FAILURE MILEAGE WAS APPROXIMATELY 3. *BF..

I WAS DRIVING DOWN THE FREEWAY AND MY WINDSHIELD SPONTANEOUSLY CRACKED AT THE TOP MIDDLE EDGE AND SHOT DOWN ALMOST HALFWAY ACROSS THE WINDSHIELD. A ROCK ON ANY OTHER OBJECT DID NOT HIT MY WINDSHIELD. IT JUST SIMPLY BROKE SPONTANEOUSLY. DUE TO THIS BREAK THE FORWARD COLLISION SENSOR IS NOW FAILING AND WARNING ME TO GET MY CAR SERVICE. THIS PROBLEM IS WELL DOCUMENTED THROUGH OTHER COMPLAINS AND EXISTING LAWSUITS.

TL* THE CONTACT OWNED A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 55 MPH, WHEN ANOTHER VEHICLE REAR ENDED HIS VEHICLE AND THE ENGINE SEIZED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED HIS WIFE (SEATED AT THE FRONT PASSENGER SEAT) SUSTAINED 2 FRACTURED RIBS, 2 FRACTURED VIBRATES AND HAD SURGERY ON HER BOTH LUNGS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE VEHICLE WAS TOWED TO TOW LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

THE WINDSHIELD CRACKED FOR NO REASON WHILE DRIVING ON A HIGHWAY AND NEEDED A COMPLETE REPLACEMENT.

FRONT WINDSHIELD CRACKED WHILE VEHICLE PARKED IN DRIVEWAY. CRACK IS IN PASSENGER SIDE EXTENDING FROM SIDE ACROSS AND CURVING UP. HAD SEVERAL WINDSHIELD REPAIRS NEAR CENTER OF GLASS BEFORE. MILEAGE IS JUST UNDER 34,000 MILES.

WE HAD AN ONCOLOGY APPOINTMENT, PARKED AS NORMAL. AFTER THE VISIT ABOUT 90 MINUTES LATER, WE ATTEMPT TO DRIVE HOME AND THE CAR WOULDN'T START, HORN WON'T BLOW AND WE'RE PRESENTLY AWAITING A JUMP FROM AAA. THE CAR WAS UNDRIVEABLE AS NO SYSTEMS WORKED WITHOUT THE BATTERY.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED A CRACK ON THE WINDSHIELD FROM THE DRIVER'S SIDE TO THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THE CRACK WAS NOT CAUSED BY AN IMPACT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,702.

WE HAVE HAD SEVERAL BATTERY ISSUES. NOW SOMETHING IS CAUSING THE KEY FOB TO STOP WORKING, DOME LIGHTS WON'T TURN ON AND TIRE PRESSURE SENSORS DON'T WORK. IT'S BEEN FIXED ONCE BY SUBARU AND BROKE AGAIN WITHIN A WEEK. THEY SAID IT HAD TO DO WITH A FUSE IN THE COMPUTER BIU OR SOMETHING BUT THE CAR IS UNSAFE AND SUBARU WON'T DO ANYTHING ABOUT IT. THE HAS HAD PROBLEMS SINCE WE BOUGHT IT BRAND NEW. CURRENTLY HAS 29K BUT STARTED HAVING PROBLEMS WITH THE BATTERY WITHIN WEEKS OF PURCHASE.

ON THE MORNING OF 1/10/21, WHEN I STARTED THE CAR IN OUR DRIVEWAY FOR THE FIRST TIME THAT DAY, I NOTICED A SPONTANEOUS CRACK ON MY WINDSHIELD BEGINNING FROM THE DRIVER SIDE EDGE AND CONTINUING DIAGONALLY UP AND TOWARDS THE PASSENGER SIDE. IT WAS ABOUT 8 INCHES LONG. THERE WAS NO INDICATION THAT ANYTHING HAD FALLEN ON THE WINDSHIELD NOR ANY POINT OF IMPACT. THIS IS THE 3 OR 4TH TIME THIS HAS HAPPENED SINCE I'VE OWNED THIS CAR.

THIS IS MY SECOND WINDSHIELD THAT WAS REPLACED ON 12/08/2020 I WALKED OUT TO MY CAR WHICH HAD BEEN PARKED IN THE DRIVE WAY SINCE 12/30/2020 AND NOTICED THE WINDSHIELD WAS CRACKED FROM THE BOTTOM PASSENGER SIDE UNDER THE BLACK WINDOW TRIM I CALLED THE DEALERSHIP AND THEY SAID TO CALL MY INSURANCE. THERE IS NO CHIP NO NOTHING JUST THE CRACK LEADING FROM THE BOTTOM TO THE MIDDLE OF THE WINDOW NOW

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND PASSING ANOTHER VEHICLE, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) WHERE THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THE WINDSHIELD WAS CRACKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE FAILURE WAS CAUSED BY A STONE CHIP. THE DEALER INFORMED THE CONTACT ABOUT THE WINDSHIELD PROGRAM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.

WINDSHIELD SPONTANEOUSLY CRACKED. HAS HAPPEN TWICE. BOTH TIMES VEHICLE WAS STATIONARY, PARKED IN A GARAGE. WINDSHIELD WAS IN PERFECT CONDITION. NOT THE RESULT OF A IMPACT.

2019 OUTBACK - CAN'T REMOVE IGNITION KEY EVEN THOUGH CAR IS OFF AND IN PARK.

TAILGATE HAS OPENED, ON ITS OWN, ON 4 SEPARATE OCCASIONS. IN 2 INSTANCES IT HAD REMAINED OPEN AND UNNOTICED LONG ENOUGH TO KILL THE BATTERY AND REQUIRED TOW SERVICE TO CHARGE IT. I FIRST REPORTED THIS TO MY SUBARU DEALER IN SPRING 2020. IN ALL 4 CASES THE CAR WAS PARKED IN THE GARAGE WHEN IT HAPPENED, MOST RECENTLY ON CHRISTMAS EVE TO CHRISTMAS MORNING, AND AGAIN JUST 5 DAYS LATER.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING A SMALL PEBBLE HIT THE WINDSHIELD AND CAUSED A MASSIVE CRACK. THE FAILURE WAS THE SECOND TIME THE ISSUE HAD OCCURRED WITHIN 4 MONTHS. THE FIRST WINDSHIELD WAS EQUIPPED WITH THE SPECIAL EYESIGHT GLASS. THE REPAIRS WERE PERFORMED AT SUBARU OF GEORGETOWN (7501 S INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626, (512) 930-2111) AND WAS PAID FOR OUT OF POCKET. THE SECOND TIME THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,500.

I WAS PICKING MY SON UP FROM SCHOOL WHEN THE CRACK STARTED, AS I SAT IN THE PARKING LOT IT CONTINUED DOWN AND ACROSS THE CENTER OF THE WINDSHIELD. THERE WERE NO CHIPS OR DINGS TO BE FOUND. I DO BELIEVE IT CAUSES THE FORWARD CRASH INDICATOR TO TRIP SOONER THAN IT SHOULD.

MY 2019 OUTBACK (BOUGHT IN SEPT 2019) HAS BEEN EXPERIENCING DEAD BATTERY ISSUES. I HAVE HAD TO JUMP START IT TWICE IN THE LAST FEW MONTHS. I AM ONLY DRIVING PRIMARILY ONE TIME PER WEEK DUE TO COVID, BUT I DON'T FEEL THAT I SHOULD HAVE THESE ISSUES WITH A NEW CAR/BATTTERY. READING THAT OTHERS EXPERIENCE THE SAME ISSUES AS I DO. I JUST DROVE ON WEDNESDAY AND PURPOSEFULLY DROVE AN EXTRA TIME (TOTAL DRIVE TIME WAS PROBABLY 25 MINUTES, STOPPING ONCE) AND ON SATURDAY THE BATTERY WAS DEAD AGAIN. I DON'T WANT TO KEEP EXPERIENCING THIS. WAS GOING TO CHANGE MY BATTERY BUT I DON'T KNOW THAT IT WILL SOLVE THE PROBLEM FROM WHAT I AM READING. I WANT TO REPORT IT SO THAT IT CAN BE INVESTIGATED AND POTENTIALLY FIXED.

SINCE WE PURCHASED THE CAR 6 MONTHS AGO WE WOULD FIND THE DOORS UNLOCKED AND OCCASIONALLY THE TRUNK GATE AJAR. THE GATE WAS FOUND AJAR THIS MORNING, AND HAD APPARENTLY BEEN SO ALL NIGHT, AND THE BATTERY IS NOW DEAD. THIS SEEMS LIKE A SERIOUS MALFUNCTION OF THE ELECTRICAL SYSTEM IN THE CAR. THE TRUNK OPENING AT RANDOM HAS DRAINED OUR BATTERY AND MAY LEAD TO FURTHER ISSUES IN THE FUTURE.

I PURCHASED MY OUTBACK IN APRIL OF 2019. WHILE I WAS DRIVING ON A HIGHWAY, MY OUTBACK'S WINDSHIELD CRACKED IN JUNE OF 2019 AND MY LOCAL SUBARU DEALERSHIP REPLACED THE WINDSHIELD DURING THE SUMMER OF 2019. THEN WHILE I WAS DRIVING ON A HIGHWAY IN JULY OF 2019 THE WINDSHIELD OF MY 2019 OUTBACK CRACKED AGAIN. SUBARU OUTBACK'S REPLACEMENT WINDSHIELDS ARE NO BETTER THAN THE ORIGINAL WINDSHIELDS. THEY ARE DEFECT AS WELL. MY 2019 SUBARU OUTBACK'S WINDSHIELD HAS CRACKED TWICE IN AN 14-MONTH PERIOD.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING IN THE RAIN THE WINDSHIELD CRACKED. THE VEHICLE WAS TAKEN TO OCEAN SUBARU OF FULLERTON (1100 S. EUCLID ST, FULLERTON, CA 92832, (714) 909-2363) AND THE FIRST TIME THEY TOLD THE CONTACT SHE WOULD HAVE TO PAY FOR THE REPAIRS ON HER OWN. THE SECOND TIME THE FAILURE OCCURRED, THE DEALER REPAIRED THE WINDSHIELD. THE ISSUE HAS OCCURRED FOR THE THIRD TIME WITH THE WINDSHIELD GLASS BEING A SPECIAL GLASS CALLED EYESIGHT GLASS WITH SENSORS IN THE ACTUAL GLASS. THE REPAIRS HAD TO BE PERFORMED AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 15,000.

SPONTANEOUS CRACK IN WINDSHIELD. I AM THE ONLY DRIVER OF THE CAR. IT WASN'T HIT BY GRAVEL OR ANYTHING. CRACK JUST APPEARED ONE DAY ABOVE AND BEHIND THE REAR VIEW MIRROR. WILL NEED TO HAVE THE EYESIGHT SAFETY FEATURES RECALIBRATED WHEN I HAVE THE WINDSHIELD REPLACED.

THE VEHICLE HAS LESS THAN 12000 MILES ON IT. BATTERY KEEPS DYING. WE CARRY A JUMPER CABLE AND A BATTERY CHARGER ALL THE TIME. DEALER REFUSED TO CHANGE THE BATTERY IN JUNE 2020 (IN FORT COLLINS, COLORADO), DEALER SIMPLY CHARGED THE BATTERY. WE DON'T KNOW IF IT IS AN ALTERNATOR PROBLEM, A BATTERY PROBLEM, OR OTHER ELECTRICAL SYSTEMS COMPONENTS THAT KEEP DRAINING BATTERY WHEN THE VEHICLE IS PARKED. THIS HAD MADE THE CAR MOST UNRELIABLE. THIS IS AN ONGOING PROBLEM, PERSISTING FOR OVER THE PAST 8 MONTHS.

VEHICLE WILL NOT START ON NUMEROUS OCCASIONS. WE REPLACED THE BATTERY, BUT PROBLEM CONTINUES. SEVERAL ATTEMPTS TO GET PROBLEM CORRECTED BY DEALERSHIP SERVICE DEPARTMENT HAVE FAILED. PROBLEM HAS OCCURRED FOR MORE THAT 5 MONTHS NOW.

SINCE PURCHASING USED, JUNE 2020, THE ELECTRICAL SYSTEM DRAINED THE BATTERY DEAD. BATTERY WAS REPLACED THE FIRST TIME BUT IT HAS OCCURRED A SECOND TIME SINCE.

MY 2019 SUBARU OUTBACK BATTERY HAS DIED MULTIPLE TIMES ON ME. I PREVIOUSLY HAD A 2017 SUBARU OUTBACK AND HAD NO ISSUES AT ALL WITH THE BATTERY. THE FIRST TIME THE BATTERY DIED, MY NEIGHBOR WAS ABLE TO JUMP START THE BATTERY. IT HAS HAPPENED 4 MORE TIMES AND HAD TO CONTACT SUBARU ROADSIDE ASSISTANCE TO GET MY BATTERY JUMPSTARTED. IT SEEMS THAT THE ELECTRICAL PROBLEM IS WITH THE LIFTGATE. A COUPLE OF TIMES I'VE COME OUT TO START MY CAR AND THE LIFTGATE IS UP, BATTERY IS DEAD. THE LIFTGATE ALSO MYSTERIOUSLY OPENED ON ME ONCE DURING A ROADTRIP TO GATLINBURG WITH MY VEHICLE LOCKED. OTHER TIMES WHEN THE LIFTGATE IS CLOSED AND BATTERY IS DEAD, AFTER JUMPSTARTING, I CAN HEAR THE CAR TRY TO PULL THE TAILGATE TIGHT LIKE IT THOUGHT THE TAILGATE WAS OPEN. THE LAST TIME THAT I HAD MY BATTERY JUMPED, I WAS OUTSIDE THE CAR. AS SOON AS THE CHARGER WAS CONNECTED TO THE BATTERY, ALL THE INTERIOR LIGHTS AND RADIO CAME ON. (INSTRUMENT PANEL, DOME LIGHTS, ETC.) ALL THE DOORS WERE SHUT, AND I HAD NOT PUSHED A BUTTON TO GET THIS TO OCCUR. THAT, TO ME, DEFINITELY POINTS OUT AN ELECTRICAL ISSUE. FROM WHAT I'VE SEEN ON THE INTERNET, IT SEEMS THAT SUBARU HAS AN ISSUE WHERE THE COMPUTER CONTINUALLY SENDS A REQUEST TO THE TAILGATE TO ENSURE THAT IT IS CLOSED. THIS SEEMS TO BE WHAT IS KILLING THE BATTERY. THERE HAVE BEEN CAMPERS STRANDED WITH A DEAD BATTERY DUE TO TAILGATE OPEN AND TENT ATTACHED TO THE CAR. THIS SEEMS TO CONTRADICT SUBARU OUTBACK'S BUILD FOR OUTDOOR ADVENTURE. I'VE CONTACTED ROMAIN SUBARU IN EVANSVILLE MULTIPLE TIMES ABOUT THIS ISSUE, AND THEY CAN'T EVEN FIND MY NAME IN THEIR RECORDS, CLAIMING THAT MY VIN BELONGS TO SOMEONE ELSE. IT'S REALLY ODD BECAUSE I'VE PURCHASED 3 VEHICLES FROM THEM. I'VE YET TO GET THEM TO ADDRESS THE ISSUE. I DON'T WANT THEM TO REPLACE THE BATTERY SINCE THIS WILL NOT RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK WAS LOCATED IN THE UPPER MIDDLE SECTION OF THE WINDSHIELD. THE CONTACT INDICATED THAT THE CRACK OCCURRED WHILE THE VEHICLE WAS PARKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT CONSUMER WOULD LIKE TO CANCEL COMPLAINT.*JB

WE DEVELOPED TWO SPONTANEOUS CRACKS IN OUR WINDSHIELD. THE VEHICLE WAS STATIONARY, PARKED IN OUR GARAGE. NO DEBRIS HIT THE WINDSHIELD AT ANY TIME. THE CRACKS BEGIN UNDER/AT THE DRIVER SIDE NEAR/UNDER THE WIPER UNIT. (THE CRACKS ESSENTIALLY FORM A WIDE "V" ONE CRACK TOWARD THE PASSENGER SIDE IS QUITE LONG AND GROWING, THE OTHER IS SHORT - ABOUT 3" NOW ALSO GROWING). THE LOCATION OF THE BEGINNING OF THE CRACK/S IS UNDER THE LEVEL OF THE HOOD OF THE CAR, WHICH WOULD ALSO MAKE IT NEAR IMPOSSIBLE FOR THE CRACK TO BE DUE TO A PEBBLE, GRAVEL, ETC.

SUBARU OUTBACK 2019 IS UNDER WARRANTY - PURCHASED 4-6-2019 12/3/2020 CAR WHICH IS IN THE GARAGE WOULD NOT START. BATTERY WAS DEAD/DRAINED,INDICATOR LIGHT WAS ON. WENT BACK OUT AND TRIED IT AGAIN AND JUST CLICKS WOULD NOT START. 2. CALLED SERVICE DEPARTMENT AND THEY RECOMMENDED THAT I CALL ROADSIDE ASSISTANCE TO JUMP AND START THE BATTERY GOT CAR STARTED, LET IT RUN FOR 40 MINUTES. THEY DID NOT CHECK THE ALTERNATOR BUT WE ASKED THEM TO. TURNED THE CAR OFF AFTER 40 MINUTES AND PUT THE CAR BACK IN THE GARAGE.- 12/4/2020 - MORNING - CAR STARTED, WENT TO MY DESTINATION. RETURNED HOME, TURNED OFF THE CAR NOTICED CLICKING SOUNDS FOR 5 MIN WHICH I HAD NEVER HEARD BEFORE. 12/4/2020. CALLED CAR SERVICE DEPARTMENT: THEY RECOMMENDED TO BRING THE CAR TO CHECK THE BATTERY ETC. WHICH I DID.. NOTE: BETWEEN DEC 4 AND DEC 13 HAVE BEEN DRIVING THE CAR REGULARLY. DEC. 13, 2020 - SUNDAY - 2ND TIME CAR WOULD NOT START DROVE CAR TO GROCERY STORE. CAME OUT OF STORE .. CAR WOULD NOT START. CALLED ROADSIDE ASSIST. JUMP START MY CAR. AFTER JUMP START CAR, I DROVE CAR AT LEAST 1/2 HR TO 45 MIN AND CAME HOME, LEFT THE CAR RUNNING IN THE DRIVEWAY FOR AT LEAST 45 MI . CAME HOME AND SET UP AN APPOINT AT SERVICE DEALERSHIP FOR 11:30 ON DECEMBER 14. DEC. 14, 2020 - MONDAY -DROVE HOME FROM DEALERSHIP, CONTINUED TO DRIVE CAR FOR A F ABOUT 25 MILES. ARRIVED HOME - TURNED THE CAR OFF FOR A PERIOD OF TIME. WHEN I TRIED TO START CAR TO PARK IT IN THE GARAGE, CAR STARTED BUT THE STARTER MOTOR WAS VERY SLUGGISH AT THE ONSET. DEC 16, 2020 - TRIED TO START THE CAR WHICH IS IN THE GARAGE AND IT WOULD NOT START, TOTALLY DEAD ..NO LIGHTS. SEND ATTACHED LETTER TO MANAGER OF SERVICE. NO RESPONSE YET.

I WAS DRIVING ON THE FREEWAY AND MY WINDSHIELD CRACKED AT THE PASSENGER SIDE BOTTOM AS THE CRACK TRAVELED UP THE WINDSHIELD. I DID NOT NOTICE ANYTHING HIT IT.

ON THE MORNING OF DECEMBER 9TH, 2020 I WAS DRIVING TO WORK ON THE FREEWAY AND WAS ON AN INTERCHANGE FROM ONE FREEWAY TO ANOTHER WHEN I SUDDENLY HEARD A 'CRACK'. AS I ARRIVED TO WORK A FEW MINUTES LATER I NOTICED THAT MY WINDSHIELD NOW HAD A LARGE CRACK IN IT. I LOOKED FOR A POINT OF IMPACT THINKING A PROJECTILE MIGHT HAVE HIT IT BUT I DID NOT FIND ONE. AT THAT POINT I REMEMBERED THAT I WAS THE ONLY ONE ON THE INTERCHANGE AT THE TIME AND THAT THERE WAS NO CAR IN FRONT OF ME TO SEND ANY PROJECTILES FLYING BACK. I BELIEVE THIS IS DUE TO A FAULTY WINDSHIELD AS THERE WAS NO OTHER CAUSE FOR THE CRACK. ADDITIONALLY, ENGINE FEELS LIKE IT SPUTTERS OR AS IF TRANSMISSION DOES NOT CHANGE GEARS CAUSING A DELAY IN PICK UP AND POTENTIALLY DANGEROUS LACK OF ACCELERATION.

THE DAY I DROVE THE CAR OFF THE LOT, I NOTICED A CHIP ON THE WINDSHIELD RIGHT IN THE LINE OF VIEW THAT I DID NOT SEE DURING THE TEST DRIVE. I TOOK IT TO GET REPAIRED BY A REPUTABLE COMPANY AND THEY NOTICED 4 SEPERATE CHIPS. THEY PERFORMED THE RECOMMENDED REPAIRS AND REPLACED MY WINDSHIELD WIPERS. WHEN THE WEATHER BECAME COLD IN HOUSTON, I NOTICED A NEW CHIP THAT HAD A CRACK FORM DOWN THE UPPER RIGHT QUADRANT ON THE WINDSHIELD. I THOUGHT SOMEONE HAD PHYSICALLY DAMAGED THE CAR, BUT UPON EXAMINATION THERE WAS NO EVIDENCE OF SUCH A THING HAVING HAPPENED.

WHILE DRIVING ON A HIGHWAY MY GRANDSON ASKED ABOUT A "LINE"IN THE WINDSHIELD. I HAD NOT NOTICED IT BUT THERE WAS A SIX INCH CRACK EXTENDING DOWNWARD FROM THE TOP EDGE. FROM THE DRIVER'S SIDE IT WAS OBSCURED BY THE REAR VIEW MIRROR. WITHIN TWO OR THREE DAYS IT HAD CURVED IN AN S SHAPE TO ABOUT EIGHTEEN IN CHES IN LENGTH. NOTHING HAD HIT THE WINDSIELD WHILE DRIVING AND I HAD NOT DRIVEN ON ANY ROUGH ROADS.

WINDSHIELD SPONTANEOUSLY CRACKED ALL THE WAY ACROSS WHILE DRIVING ON THE INTERSTATE.

RANDOM LACK OF ACCELERATION AND ENGINE STUMBLE; FAILED TO ACCELERATE WHEN PULLING OUT INTO TRAFFIC FROM SIDE STREET NEARLY BEING HIT BY ON-COMING CAR. SEEMS TO HAVE BECOME MORE FREQUENT AFTER ENGINE FUEL PUMP WAS CHANGED DUE TO RECALL.

MANUFACTURING DEFECT IN THE RIGHT REAR STABILIZER BRACKET OUTSIDE WELD. THE WELD IS IMPROPERLY PLACED AND DOES NOT ACTUALLY ATTACH PART OF THE BRACKET TO THE SUBFRAME. (NOTE, THE WELD ON THE LEFT REAR STABILIZER BRACKET IS PROPERLY PLACED AND DOES ATTACH THE BRACKET TO THE SUBFRAME.) IT'S CLEAR THAT THE BRACKET OR WELD WERE OUT OF POSITION BECAUSE THE WELD BEAD HAS NO PENETRATION ON THE STABILIZER BAR BRACKET. THE LACK OF WELD ON THIS SIDE OF THE BRACKET WILL PLACE THE BRACKET UNDER A TORSIONAL LOAD THEREBY PLACING GREATER STRESS ON THE WELD ON THE INSIDE TAB OF THE BRACKET. FAIILURE OF THIS BRACKET COULD LEAD TO REDUCE VEHICLE STABILITY. CHANCES ARE IF MY VEHICLE WAS PRODUCED LIKE THIS THEN OTHER VEHICLES WERE ALSO PRODUCED LIKE THIS. IT'S NOT SOMETHING WHICH YOU WOULD NORMALLY NOTICE BECAUSE THIS ISN'T A ROUTINE INSPECTION ITEM.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HIS DRIVEWAY HE NOTICED THAT THE WINDSHIELD HAD CRACKED FROM THE PASSENGER'S SIDE ALL THE WAY ACROSS TO THE DRIVER'S SIDE AND VIRTUALLY STRAIGHT UP THE MIDDLE. THE VEHICLE WAS TAKEN TO PREMIER SUBARU OF FREMONT (5601 CUSHING PKWY, FREMONT, CA 94538, (510) 319-5500) WHERE IT WAS INSPECTED AND IT WAS DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD FRACTURED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE CONTACT TOOK THE VEHICLE TO MAPLE HILL AUTO GROUP (5622 WEST MAIN STREET KALAMAZOO, MI, 49009, (269) 342-6600) TO BE INSPECTED. THE DEALER INSPECTED THE WINDSHIELD WITH A MAGNIFYING LENS AND FOUND A TINY CRACK ON THE WINDSHIELD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,708.*DT*JB

SINCE PURCHASING CAR NEW IN 08/19, I HAVE BEEN STRANDED WITH A DEAD BATTERY 10 TIMES IN 12,000 MILES. THIS IS DUE TO 4 THINGS: 1. A POORLY DESIGNED KEY FOB WITH A HYPERSENSITIVE BUTTON THAT OPENS THE HATCH UNINTENTIONALLY WHICH KILLS BATTERY; 2. COMPUTER MODULES THAT REMAIN FULLY 'ON', DRAWING AT LEAST 3.6 AMPS (MUCH MORE IF INTERIOR LIGHTS ARE ON) WHEN HATCH IS OPEN AND/OR DOOR IS OPEN OR AJAR WITHOUT MITIGATION FROM A TIMER AS LONG AS KEY FOB IS DETECTED. SO IF I OPEN HATCH FOR DAY USE ACTIVITY, THE THE BATTERY DIES UNLESS I FIND A WAY TO DEACTIVATE THE FOB. IF THE UNINTENTIONALLY BUMP THE HATCH BUTTON WHILE CAR IS IN SECURE GARAGE, HATCH IS OPEN AND BATTERY IS DEAD NEXT MORNING; 3. AFTER AN UNINTENDED HATCH OPENING RESULTING IN A DEAD BATTERY, MANUALLY CLOSING THE HATCH, JUMPING THE BATTERY, AND DRIVING RESULTS IN A LOUD, CONTINUOUS ALARM WITH NO DASH LIGHT IDENTIFICATION IN THE CAR FOR ONE MINUTE OR UNTIL CAR COMES TO A COMPLETE STOP, THEN ALARM RESUMES CAUSING GREAT ANXIETY AND DISTRACTION! ; AND 4. THESE PROBLEMS AND WHAT YOU MUST DO TO COMBAT THEM ARE NOT REVEALED IN THE OWNER'S MANUAL NOR IN THE SALES AND PURCHASE PROCESS WHICH I FIND VERY DECEPTIVE! DEALER SERVICE DEPARTMENT IS EITHER NOT INFORMED OR NOT FORTHCOMING UNTIL BACKED INTO A CORNER BY SPECIFIC QUESTIONS. SUBARU OF AMERICA HAS BEEN CONTACTED BUT WILL NOT RESPOND. THEY CLAIM 'OPERATOR ERROR'. I CLAIM DESIGN DEFECT. I HAVE TO CARRY MY OWN JUMP START BATTERY BEHIND THE DRIVER'S SEAT BECAUSE CARGO AREA IS NOT ACCESSIBLE WITH A DEAD BATTERY, AND I MUST TREAT MY KEY FOB LIKE A HAND GRENADE IN ORDER TO KEEP FROM BEING STRANDED. I CANNOT TRUST THIS CAR, NOR DO I HAVE MY WIFE DRIVE IT ANYMORE.

WINDSHIELD BROKE WHILE PARKED. RESULTING IN A $1000 COST TO REPLACE AND RECALIBRATE SAFETY CAMERAS. CAR WAS STATIONARY, PARKED IN MY GARAGE. CAR NEVER STRUCK BY STONES OR OTHER DEBRIS. WINDSHIELD WAS LESS THAN 12 MONTHS OLD. CRACK STARTED FROM THE OUTSIDE MOLDING ACROSS THE WINDSHIELD.

I BOUGHT A CERTIFIED SUBARU OUTBACK 2019 IN FEBRUARY 2020 WITH 4500 ODOMETERS READING. WHILE I WAS DRIVING MY CAR ON THE HIGHWAY ON MARCH 15, 2020, A TINY STONE HIT ON MY WINDSHIELD AND CRACKED MY WINDSHIELD. I REPLACED IT ON JUNE 17, 2020 WHICH COST ME $960.

FRONT WINDSHIELD CRACKED SPONTANEOUSLY WHILE CAR WAS PARKED AND NOT IN MOTION. SPIDER CRACKS RADIATE OUT FROM UNDER THE REARVIEW MIRROR ASSEMBLY. NO EVIDENCE OF ANY DAMAGE FROM EXTERNAL SOURCE (I.E. FLYING DEBRIS).

PASSENGER SIDE WINDOW STOPPED WORKING AND THE WINDSHIELD HAD CRACKED FOR NO REASON AND I HAD TO REPLACE IT.

I JUST EXPERIENCED MY SECOND WINDSHIELD BREAKAGE AND WAS NOT HIT BY A ROCK, OBJECT, ETC. BOTH TIMES I WAS DRIVING ON AN INTERSTATE (I95 IN FLORIDA). THE FIRST TIME (2019) WAS MID AFTERNOON, LOW TRAFFIC PATTERN. THE MOST RECENT TIME (NOV 2020) WAS APPROX 5:45AM ON INTERSTATE 95 NORTH HEADED TO WORK. THERE WAS NO TRAFFIC IN EITHER DIRECTION FOR MILES.

DRIVER'S SIDE VENT WINDOW SHATTERED WITHOUT IMPACT ON 10/31/2020 WHILE IN TRANSIT SOUTHBOUND ON ROUTE 28 NEAR HIGHLANDS PARK BRIDGE NEAR PITTSBURGH, PA., MOVING AT APPROX. 55MPH. DRIVER'S SIDE WAS FACING TOWARDS A RIVER SEPARATED FROM NORTHBOUND TRAFFIC BY AN APPROX. 40 FOOT DROP. NO TRAFFIC WAS IN FRONT/BEHIND/TO THE PASSENGER'S SIDE AT THE TIME.

WINDSHIELD CRACKED ON ITS OWN (CLEARLY NO POINT OF IMPACT). STARTED AT THE BASE OF THE WINDSHIELD, ABOUT 3 INCHES TO THE RIGHT (PASSANGER) SIDE OF THE MIDLINE. PROPAGATED THROUHGOUT THE WHOLE WINDSHIELD AND NEEDED TO BE REPLACED.

I PURCHASED THIS PRE-OWNED (BY THE DEALERSHIP) 2019 OUTBACK BOUGHT FROM RAMSEY SUBARU, NJ IN MAY 2020 WITH 3366 TOTAL MILEAGE. IN THE 6 MONTHS SINCE WE PURCHASED THE VEHICLE, IT HAS FAILED TO START TWICE, ONCE REQUIRING TOWING TO THE DEALER SERVICE CENTER AND ONCE REQUIRING A JUMP START. I AM NOW QUITE CONCERNED ABOUT WIFE AND KIDS BEING STRANDED.

AFTER 1.5 YEAR OWNERSHIP OF NEW 2019 SUBARU OUTBACK, NOW HAS 17,000 MILES, BATTERY DIED. CAR STARTED FINE IN THE MORNING, DROVE TO RESTAURANT FOR BREAKFAST, CAME OUT AFTER EATING, CAR DIDN'T START. CALLED SUBARU FOR JUMP START. THE FOLLOWING DAY, TOOK CAR TO SUBARU DEALER; BATTERY TESTED NORMAL.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE INSTRUMENT PANEL ALSO BECAME INOPERABLE. THE CONTACT PULLED OFF THE INTERSTATE AND COASTED TO THE SIDE OF THE ROADWAY TO INSPECT THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, ONLY RUNNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED A SECOND TIME. THE CONTACT STATED THAT THE HIGH-BEAM AND REAR TAILLIGHTS ILLUMINATED HOWEVER, THE LOW-BEAMS FAILED TO OPERATE AS DESIGNED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE WITH THE HIGH-BEAM HEADLIGHT ACTIVATED. THE CONTACT STATED THAT AFTER ARRIVING TO HER RESIDENCE, THE VEHICLE WAS TURNED OFF AND RESTARTED AND ALL THE LIGHTS STARTED WORKING AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,275.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE BATTERY DRAINED, CAUSING THE ELECTRICAL SYSTEM TO BECOME INOPERABLE. THE CONTACT STATED THAT THE FAILURE RECURRED EIGHT TIMES. ROADSIDE ASSISTANCE WAS CALLED OUT TO JUMP START THE VEHICLE. THE CONTACT STATED THAT IT WAS IMPOSSIBLE TO ENTER THE VEHICLE WHEN THE BATTERY WAS DRAINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME. GRAND JUNCTION SUBARU (651 MARKET ST, GRAND JUNCTION, CO 81505, 970-208-0110) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE BATTERY WAS REPLACED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,013.

UNINTENDED ACCELERATION EVENT WHEN APPLYING THE BRAKE AT SLOW SPEED, PULLING INTO A PARKING SPOT. BRAKING FORCE WAS UNABLE TO OVER COME THE ACCELERATION. FORTUNATELY NO INJURIES OR DAMAGE. A SCARY SITUATION, CONFIDENCE LOST IN THE VEHICLE.SUBARU NORTH AMERICA CLAIMS "THE VEHICLE IS SAFE AND OPERATING AS DESIGNED."

DEAD BATTERY PROBLEM. HAVING THE BATTERY GO DEAD IN A PARKING LOT, HAD TO HAVE IT JUMP STARTED TO GET HOME.HAD THE BATTERY REPLACED AFTER A FEW MORE CASES OF SLOW STARTING, BATTERY WAS REPLACE BY DEALER. HAD TO JUMP START THE NEW BATTERY IN GARAGE TWO MORE TIME IN THE PART WEEK. HAD TO BUY A BATTERY STARTER BOX TO CARRY IN THE CAR TO BE SURE I CAN GET HOME IF I DRIVE THIS CAR.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE DRIVER'S SIDE WITHOUT IMPACT WHILE PARKED IN THE GARAGE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE INSURANCE PROVIDER SCHEDULED THE REPLACEMENT OF THE WINDSHIELD WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 5,900.

THE WINDSHIELD CRACKED ON THE PASSENGER SIDE WITH NO EXPLANATION OR IMPACT LEAVING AN 8" LONG CRACK AND NOTHING HIT THE WINDSHIELD TO CAUSE THIS TO HAPPEN.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, WHEN SHE HEARD AN ABNORMAL NOISE AND SAW THE WINDSHIELD CRACK SPONTANEOUSLY FROM THE DRIVER SIDE TO THE CENTER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHILSON SUBARU LOCATED AT 3443 WI-93 TRUNK, EAU CLAIRE, WI 54701, (715) 834-0701, AND THE WINDSHIELD WAS REPLACED BY THE INSURANCE PROVIDER. THE CONTACT STATED SHE HAD EXPERIENCED THE SAME FAILURE THREE TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF*JB

BATTERY DRAINS AND IS DEAD AFTER A COUPLE OF DAYS IF NOT STARTED OR DRIVEN

THE BATTERY DIED WITHOUT WARNING ON SEPTEMBER 17. THE CAR WAS JUMPED AND BROUGHT TO DEALER. DEALER SAID TESTED BATTERY AND FOUND TO BE 477 CCA. DID NOT REPLACE BATTERY. THEN ON OCTOBER 16TH THE BATTERY DIED AGAIN. THIS TIME CORROSION AND LEAK FOUND ON POSITIVE PART OF BATTERY. TOOK TO THE SAME DEALER, TOLD BATTERY WAS INDEED BAD AND REPLACED BATTERY. THERE IS NO WARNING OF LOW VOLTAGE IN BATTERY.

WHEN STOPPED AT AN INTERSECTION ON 9/27/2020, THE WINDSHIELD SPONTANEOUSLY CRACKED. NEITHER MY WIFE NOR I SAW ANYTHING PHYSICALLY STRIKE THE GLASS.

I HAVE HAD TO REPLACE 2 WINDSHIELDS IN 6 MOS. I HAVE NEVER EXPERIENCED THIS MANY DAMAGED WINDSHIELDS. THE OFFENDING INCIDENTS BOTH TOOK PLACE ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 45 MPH, A PEBBLE HIT THE FRONT WINDSHIELD AND CRACKED ABOUT 10 INCHES OF THE PASSENGER SIDE GLASS. THE CONTACT FELT THAT THE MATERIAL OF THE WINDSHIELD WAS NOT SAFE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A QUOTE FOR GLASS REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,500.

SECOND TIME BATTERY WAS DRAINED. ALTERNATOR IS OK. IT IS DRIVEN EVERY WEEK INCLUDING HIGHWAY MILES. DEALERSHIP SAYS THERE ARE NO ISSUES WITH THE CAR. IT HAD BEEN PARKED IN DRIVEWAY 1 1/2 DAYS. PREVIOUSLY HAD A PROBLEM WITH RADIO CHANGING VOLUME BY IT SELF AND HORN HONKING WITHOUT TOUCHING THE CENTER OF DRIVING WHEEL.

THE CAR HAD ONLY 6817 MILES ON IT WHEN WE BOUGHT IT ABOUT THREE WEEKS AGO. THE CAR RAN FINE WHEN IT WAS DELIVERED, BUT TODAY, AFTER FINALLY REGISTERING AND RECEIVING THE NY PLATES (DELAYED BY COVID-19), WE TRIED TO START IT AND NOTHING HAPPENED. CHECKING THE BATTERY WITH MY VOLTMETER INDICATED ONLY 4 VOLTS REMAINING. THIS IS AFTER JUST SITTING IN OUR DRIVEWAY FOR THE PAST THREE WEEKS NOT USING THE CAR AT ALL. EITHER THE BATTERY IS FAULTY OR SOMETHING IN THE ELECTRICAL SYSTEM IS SLOWLY DRAINING THE BATTERY.

I PURCHASED MY 2019 SUBARU OUTBACK ON NOVEMBER 23, 2019. ON FEBRUARY 15, 2020 ON A COLD WINTER MORNING I WAS DRIVIING TO WORK AND TURNED ON THE DEFROST TO HIGH AND THE WINDSHIELD JUST CRACKED. CURRENTLY, THE CRACK HAS TRAVELED FROM END TO END ON THE WINDSHIELD. THE COST TO REPLACE IT IS AROUND $ 800. I FEEL THAT SUBARU NEEDS TO TAKE RESPONSIBILITY BECAUSE THIS ISSUE IS OCCURRING WAY TOO OFTEN. IT SEEMS THAT THE WINDSHIELDS ARE TOO THIN. MY VEHICLE IS EQUIPPED WITH THE EYESIGHT SYSTEM.

I BOUGHT THE CAR IN JULY 2019 THE TOURING MODEL IN MAY THE CAR WAS DEAD A TOW COMPANY CAME GOT IT STARTED. THE NEXT DAY DEAD AGAIN THIS TIME IT WAS TOWED TO THE DEALER. I'D HEARD FROM THE TOW GUY A CLASS ACTION SUIT ABOUT THE BATTERY. NOW SEPTEMBER 25 ALL BACKED TO GO FOR A WEEKEND EVENT WITH DOG, DEAD. WE UNPACKED LOADED A DIFFERENT CAR. SUBARU IS SAYING THEY NO NOTHING ABOUT IT AND IT'S PROBABLY MY DRIVING HABITS. THEY ASSUME I DON'T DRIVE MUCH IT'S NOW GOT 17K ON IT. I'M GOING TO BE TRAVELING ALL OVER WITH MY DOG TO SOME AREAS THAT ARE REMOTE. EVERYONE IS LEARNING OF THE ISSUE AN NOW I CAN'T SELL IT IN GOOD FAITH AND IT'S WORTHLESS TO TRADE. EACH TIME IT'S DIED IT'S BEEN IN THE GARAGE.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE BATTERY WAS REPLACED FIVE TIMES SINCE THE VEHICLE WAS PURCHASED IN NOVEMBER 2019. THE VEHICLE FAILED TO START WHEN PARKED FOR AN EXTENDED PERIOD. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE OR ACCESS THE BATTERY TO RECHARGE THE BATTERY. THE VEHICLE WAS TAKEN TO AUSTIN SUBARU (8100 BURNET ROAD, AUSTIN, TX 78757, (512) 220-0930) AND THE BATTERY AND BODY CONTROL MODULE WAS REPLACED. THE FAILURE RECURRED AFTER THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS PROVIDED A LOANER. THE FAILURE MILEAGE WAS 3,500.

WINDSHIELD ON 2019 SUBARU OUTBACK WITH APPROXIMATELY 10000 MILES CRACKED WITH CRACK EXTENDING INTO THE FIELD OF VISION. WHILE DRIVING ON A LOCAL HIGHWAY, THE WINDSHIELD WAS APPARENTLY HIT BY A SMALL STONE IN THE LOWER LEFT CORNER OF THE WINDSHIELD BELOW THE WIPER CAUSING A VERY SMALL CHIP THAT COULD ONLY BE FELT WITH A FINGERNAIL. THE VEHICLE WAS PARKED AND UPON RETURNING, A CRACK HAD SPREAD DOWNWARD TO THE EDGE OF THE WINDSHIELD AND UP AND TO THE LEFT ACROSS THE FIELD OF VISION. UPON INVESTIGATING, WE FOUND MANY REPORTS OF RECENT MODELS OF SUBARU SUV'S EXPERIENCING WINDSHIELD CRACKING, PARTICULARLY IN THIS AREA OF THE WINDSHIELD WITH EITHER A VERY MINOR IMPACT OR EVEN NO IMPACT. A SUBARU TSB WAS ISSUED IN 2015/2016 COVERING THIS PROBLEM BUT IT APPEARS THE ISSUE HAS NOT BEEN FIXED IN MODEL YEARS FROM 2017 TO 2019.

WINDSHIELD SEEMED TO SPONTANEOUSLY CRACK WHILE DRIVING ON A RESIDENTIAL STREET AT LESS THAN 20 MPH. I HEARD A POP, THOUGH I DID NOT SEE ANYTHING HIT THE WINDSHIELD, AND A CRACK ABOUT 22 INCHES LONG IMMEDIATELY APPEARED ON THE LEFT SIDE OF WINDSHIELD. THE CRACK IS ABOUT HALFWAY UP, AND STARTING ON THE LEFT EDGE. UPON INSPECTION THERE IS A VERY TINY CHIP, ABOUT THE SIZE OF A POPPY SEED, NEAR THE EDGE OF THE WINDSHIELD, BUT NO OTHER EVIDENCE OF THE WINDSHIELD BEING HIT WITH A ROCK OR OTHER OBJECT.

STOP AT A LIGHT SOME TIMES WHEN THE GREEN LIGHT COME ON AN THE VEHICLE IN FRONT MOVE THE VEHICLE ACCELERATE AND NOT ONLY AT RED LIGHTS SOME TIMES WHEN FOLLOWING VEHICLES MY VEHICLE SLOW DOWN AND WHEN THE OTHER VEHICLE MOVE MY ACCELERATE BY HIMSELF

WINDSHIELD CRACKED TOO EASILY (ON ROAD) FOR A VEHICLE MARKETED FOR "OFFROADS". NO COVERED UNDER WARRANTY. SEEMS TO BE A COMMON ISSUES FOR THE VEHICLE. NO RECALLS OR ACKNOWLEDGEMENT FROM SUBARU USA.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AN UNKNOWN SPEED, THE ACCELERATE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER LIVERMORE SUBARU LOCATED AT 3600 LAS POSITAS RD, LIVERMORE, CA 94551, (925) 344-5466 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED SHE EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 9.

HAVE 10,000 MILES ON MY 2019 SUBARU AND HAVE BEEN STRANDED TWICE BECAUSE OF BATTERIE. SUBARU HAVE CHANGED TWO BATTERIES SO FAR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING ABOUT 45 MPH, SHE HEARD AN ABNORMAL NOISE AND NOTICED A CRACK ON THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED 3 TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,985.

I HAVE OWNED THIS VEHICLE SINCE LATE MAY 2019 AND I HAVE HAD TO REPLACE 4 WINDSHIELDS DUE TO CRACKS THAT DEVELOPED FROM BOTH MINOR ROCK STRIKES AND WHEN NOTHING HAS DAMAGED IT.

THE BATTERY CONTINUALLY DIES ON THIS VEHICLE. THE FIRST TIME IT WAS JUST A FEW WEEKS AFTER WE PURCHASED IT, BRAND NEW. WE'VE OWNED THE CAR FOR ABOUT A YEAR (AND IT ONLY HAS AROUND 6,000 MILES) AND THE BATTERY HAS DIED 4 TO 5 TIMES. MOST TIMES WE CAN JUMP IT OR THE DEALERSHIP DOES. THIS TIME THE BATTERY IS DEAD AND CANNOT BE JUMPED. THE DEALER REFUSES TO LOOK INTO THIS ISSUE FURTHER, OTHER THAN BY RECHARGING THE BATTERY. WE'RE HOPING TO GET IT REPLACED THIS TIME.

SMELL ANTIFREEZE

THE FRONT WINDSHIELD SPONTANEOUSLY DEVELOPED A LARGE CRACK, NECESSITATING A REPLACEMENT OF THE FRONT WINDSHIELD. THE PROBLEM WAS FIRST NOTICED WHEN THE VEHICLE WAS IN MOTION ON THE HIGHWAY, BUT SINCE THE CRACK WAS ON THE LOWER PART OF THE WINDSHIELD, IT IS POSSIBLE THAT THE CRACK OCCURRED WHEN THE CAR WAS STATIONARY AND IT JUST WASN'T NOTICED UNTIL THE CAR WAS IN MOTION.

WINDSHIELD SPONTANEOUSLY CRACKED. MID WAY UP ON THE PASSENGER SIDE, JUST LIKE HALF THE OUTBACK'S I SEE ON THE ROAD. 2014 AND FORWARD MODEL YEARS PITCHED THE WINDSHIELDS AT A LOWER ANGLE, MAKING THE WINDSHIELD OPENING IN THE BODY LARGER AND MORE SUSCEPTIBLE TO FLEX WHEN THE FRAME RACKS GOING OVER BUMPS. (MAYBE THE SEALANT IS TOO RIGID.)

THE CAR WAS PURCHASED CERTIFIED PRE OWNED WITH LESS THAN 20000 MILES. AFTER I GOT MY FIRST CAR WASH NOTICED THOUSANDS OF PIT IN THE WINDOW. THEY HAD IT SUPER COVERED WITH A COMPOUND THE WASH TOOK OFF. NOW FOR NO REASON A HUGE CRAKE WENT THROUGH THE WINDSHIELD! WARRANTY OF COURSE WON'T COVER IT. WHAM!!! $$1000 REPAIR! I HAVE HAD CAR LESS THEN THREE MONTHS.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE LOWER PASSENGER SIDE OF THE WINDSHIELD BEGAN TO CRANK WITHOUT ANY IMPACT. THE CONTACT CONTINUED TO DRIVE TO HIS RESIDENCE. THE CONTACT CALLED LOCAL DEALER ROYAL MOORE SUBARU LOCATED AT 1326 SE ENTERPRISE CIR, HILLSBORO, OR 97123, (503) 640-5660, AND MADE THEM AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 2,510.

DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODES. THERE WERE NO CARS AROUND. NO INDICATION OF SOMETHING HITTING IT, ESPECIALLY CONSIDERING I HAD A LARGE CARGO ROOF BOX COVERING THE WINDSHIELD. IF SOMETHING DID HIT IT, IT WOULD HAVE BEEN AN IMPOSSIBLE ANGLE TO CLEAR THE ROOFBOX BUT ALSO NOT MAKE ANY OTHER MARKS ON MY CAR? I HAVE HAD THE CAR FOR TWO WEEKS. THANKFULLY HAD THE SUNSHADE CLOSED BECAUSE IF NOT, GLASS WOULD HAVE EXPLODED INTO THE CAR AND ONTO ME DRIVING AS WELL. NOW THE GLASS WAS SPEWED OVER THE INTERSTATE AND I HAVE AN OBVIOUS UNLOCKED ENTRY POINT INTO MY CAR. WHEN IT EXPLODED, IT SOUNDED LIKE A SHOTGUN BLAST. I THOUGHT I WAS BEING SHOT AT.

WE BOUGHT OUR 2019 SUBARU OUTBACK IN MAY, 2019. BEFORE WE HAD 1000 MILES, A ROCK HIT THE WINDSHIELD AND CRACKED IT. FIRST REPLACEMENT/RECALIBRATION. THE VEHICLE WAS SITTING IN THE GARAGE IN FEBRUARY 2020 WHEN I NOTICED A CRACK ACROSS THE WINDSHIELD. A SECOND REPLACEMENT/RECALIBRATION. THIS MORNING (8/24/2020) WHEN I GOT IN MY CAR IN THE PARKING LOT TO RETURN HOME FROM MD VA I NOTICED MY THIRD CRACKED WINDSHIELD. I WILL BE REPLACING IT SOON. I HAVE COMPREHENSIVE COVERAGE THROUGH GEICO, SO I HAVE NO OUT-OF-POCKET EXPENSES, BUT I BELIEVE THAT SOMETHING MUST BE LACKING IN THE DESIGN OR QUALITY OF THE WINDSHIELD TO HAVE IT CRACK THREE TIMES IN 15 MONTHS.

FRONT WINDSHIELD IS CRACKED IN SAME LOCATION, TWO SEPARATE EVENTS, OVER A PERIOD OF 4 WEEKS. EACH TIME THE CRACK APPEARS TO ORIGINATE IN THE TOP CENTER OF THE WINDSHIELD AND THEN THE CRACK MIGRATES TO THE CENTER OF THE WINDSHIELD.

I HAD MY WINDSHIELD REPLACED IN MARCH 2019. GOT A ROCK CHIP IN THE REPLACED WINDSHIELD FIXED UNDER THE WARRANTY PROGRAM THROUGH SUBARU. THREE DAYS LATER I COME OUT AND THE FIXED CHIP SPREAD A FOOT ACROSS MY WINDSHIELD AND IS RAPIDLY GROWING. SUBARU IS NOT TAKING OWNERSHIP OF WEAK/FAULTY GLASS AND THE FRAME THAT THE WINDSHIELD IS INSTALLED INTO. I HAVE HAD TWO OTHER VEHICLES FOR OVER TEN YEARS THAT NEVER HAD A CRACKED WINDSHIELD, LET ALONE A ROCK CHIP THAT VIOLENTLY SPREADS. I DID NOT PURCHASE A NEW VEHICLE TO SPEND $1000+ ON A REPLACEMENT EVERY YEAR.

THE BATTERY DIES CONSTANTLY. I'VE HAD IT FOR JUST OVER A YEAR AND THE BATTERY HAS FAILED 4 TIMES.

CRACKED WINDSHIELD STARTING AT THE DRIVER'S SIDE EDGE AND CONTINUING OVER 50% OF THE WINDSHIELD HORIZONTALLY. VEHICLE WAS PARKED IN THE DRIVEWAY DURING THIS TIME.

WHILE CAMPING IN A SEMI-REMOTE LOCATION, OUR BATTERY DIED, REQUIRING A LENGTHY PROCESS TO GET A JUMP START. THE ONLY DRAW ON THE BATTERY HAD BEEN MODERATE USE OF THE LJFTGATE THE EVENING BEFORE. ADDITIONAL EXPENSES INVOLVED A HOTEL STAY AND PURCHASE OF A JUMP BATTERY FOR PEACE OF MIND FOR THE REST OF OUR TRIP. WE DID HAVE TO USE THE JUMP BATTERY DURING THE NEXT COUPLE DAYS TO BE ABLE TO START THE CAR IN THE MORNING.

THE VEHICLE WILL NOT START IT WAS PARKED OVERNIGHT IN MY GARAGE AND WAS NOT DRIVEN FOR PAST 48 HOURS. 2ND TME THIS HAS HAPPENED. DEALERSHIP SAYS COULD NOT DETECT ANY PROBLEM FIRST TIME I BROUGHT IT IN TO THEM. THE LIGHTS ON THE CAR DO NOT WORK EITHER. NOTHING WORKS ON CAR TODAY. CAR HAS 13, 000 MILES ON IT AND IT IS A 2019 OUTBACK. VEHICLE IS STATIONARY PARKED IN MY GARAGE.

MY WINDSHIELD HAVE BEEN REPLACE 3 TIMES IN THE LAST 8 MONTHS DO TO STRESS CRACKS HENDERSON GLASS IS NOT GOING TO REPLACE THEM AGAIN THEY ARE SAYING THAT IS A MANUFACTURING ISSUE. PLEASE HELP THIS CANT BE HAPPENING I ALREADY PAY $600 FOR IT

CONSTANT SMELL WHEN USING WINDSHIELD WIPERS (FRONT) AND WASHING FLUID. HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES THEY ASSURE ME IT IS NORMAL. I HAVE NEVER HAD A CAR WITH THIS ISSUE. I BELIEVE THERE IS A LEAK SOMEWHERE THAT IS CAUSING THIS ISSUE AND IT MAY BE A DESIGN FLAW.

2 CRACKS IN THE FRONT WINDSHEILD APPEARED ON BOTH SIDES OF THE REAR VIEW MIRROR. DID NOT NOTICE ANY CHIPS BEFORE THE CRACKS STARTED. THE CAR ONLY HAS 10000 MILES ON IT AND THERE ARE 2 SEPARATE CRACKS. THE CAR WAS PARKED IN THE GARAGE WHEN THE CRACKS APPEARED.

THE WINDSHIELD RANDOMLY CRACKED AFTER SPRAYING THE WINDSHIELD WASHER FLUID ON IT. THE CRACK CONTINUED TO GROW BIGGER THROUGHOUT A COUPLE DAYS AND REACHED A LENGTH OVER 1 FOOT BY THE SECOND DAY. THE VEHICLE WAS STATIONARY WHEN IT WAS SPRAYED WITH THE WINDSHIELD WIPER FLUID.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL SOUND. THE CONTACT STATED THAT THE WINDSHIELD CRACKED AND EXPANDED ACROSS THE WINDSHIELD WITHOUT IMPACT. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD CONTACTED HER INSURANCE COMPANY WHO AUTHORIZED THE REPLACEMENT OF THE WINDSHIELD FOR THE SECOND TIME. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

I HAVE BEEN UNABLE TO SAFELY DRIVE MY 2019 SUBARU OUTBACK SINCE JUNE OF 2020. I RECEIVED AN OFFICIAL SAFETY RECALL NOTICE IN THE MAIL FROM SUBARU. THE NOTICE STATED THAT THE VEHICLE WAS AT RISK FOR A CRASH IF NOT REPAIRED. SEVERAL WEEKS AGO I CONTACTED SUBARU OF EL PASO WHERE I PURCHASED THE VEHICLE, AS INSTRUCTED IN THE RECALL NOTICE, TO SCHEDULE AND COMPLETE THE SAFETY REPAIR. I WAS INFORMED AT THAT TIME THAT THE REQUIRED PARTS WERE NOT AVAILABLE. THE SUBARU AGENT WAS UNABLE TO LET ME KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. I HAVE RECEIVED NO FOLLOW-UP FROM SUBARU SINCE THAT TIME. THE REPAIR HAS NOT BEEN COMPLETED.

THE FIRST WINDSHIELD FROM MANUFACTURER WAS REPLACED BECAUSE OF A CHIP WHICH DEVELOPED INTO A FOOT OF CRACK OVERNIGHT. WITHIN A WEEK, THE CRACKS WENT IN DIFFERENT DIRECTIONS. EVEN THE CAR WAS STATIONED FOR DAYS (QUARANTINE), THE CRACKS WERE STILL DEVELOPING. THE WINDSHIELD WAS REPLACED AND INSTALLED A NEW ONE BY SUBARU ON JULY 16TH. IT WAS CHIPPED A WEEK LATER DRIVING UNDER 45 MPH. AGAIN, THE CHIP BECAME A 5-INCH CURVY CRACK OVERNIGHT. THE NEXT DAY, THE NEW CRACK DEVELOPED AND DIFFERENT CRACKS APPEARED WITHIN 3 DAYS. THE SLIGHTEST IMPACT WITH ANY OBJECT CAUSES THE WINDSHIELD TO CRACK EASILY AND IMMEDIATELY. IT HAS BECOME A SEVERE SAFETY CONCERN.

MY DAUGHTER WAS DRIVING WITH MY GRANDDAUGHTER AND WAS HIT FROM THE REAR, TOTALING MY 2019 SUBARU OUTBACK. BOTH MY DAUGHTER AND GRANDDAUGHTER REPORTED HITTING THE DASHBOARD OR THE WINDSHIELD. NONE OF THE AIRBAGS DEPLOYED AND THE DRIVER'S HEADREST ENDED UP ON THE DRIVER'S LAP. AT THE TIME OF THE ACCIDENT, THE FRONT AUTO WAS ABOUT TO START FORWARD OR HAD STARTED FORWARD WHEN THE SIGNAL LIGHT HAD JUST TURNED GREEN.. THE POLICE REPORT IS ATTACHED, WITH A LETTER FROM THE MERIDIAN, IDAHO POLICE DEPARTMENT. MY CONCERNS ARE 1) SHOULD THE AIRBAGS HAVE DEPLOYED AND 2) SHOULD THE DRIVER'S HEADREST HAVE DETACHED FROM THE SEAT? IF THE DRIVER'S CONTACT INFO IS NEEDED, PLEASE LET ME KNOW.

BRAND NEW 2019 SUBARU OUTBACK WINDSHIELD MAJOR CRACKING DAMAGE FROM SMALL STONE IMPACT OR JUST A BUMP IN THE ROAD WHILE DRIVING? UNREASONABLE AND NOT RIGHT AT ALL.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO DEAN TEAM VOLKSWAGEN OF BALLWIN (15121 MANCHESTER RD, BALLWIN, MO 63011) WHERE IT WAS INSPECTED AND DETERMINED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE WINDSHIELD WAS REPLACED HOWEVER, 7 MONTH LATER THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND WITHOUT IMPACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT WINDSHIELD HAS BEEN REPLACED.*JB

WHILE HEADING HOME FROM A TRIP DRIVING DOWN HIGHWAY 69 IN MICHIGAN OUR WINDSHIELD DECIDED TO START CRACKING. WE DID NOT HEAR ANY IMPACT WITH THE EXCEPTION OF THE OCCASIONAL BUG. OF COURSE TAKING IT TO THE DEALERSHIP THE IMMEDIATE RESPONSE WAS.A ROCK OR FOREIGN OBJECT HAD IMPACTED THE WINDSHIELD. WRONG. I HAVE ALWAYS FEARED WHEN GETTING HIT BY A ROCK THE WINDSHIELD WOULD CRACK. MY WIFE ACTUALLY WITNESSED THE CRACKING PROCESS THINKING AT FIRST IT WAS RAIN AGAIN HITTING THE WINDSHIELD. WITHIN 200 MILES THE CRACK ESCALATED FROM A COUPLE INCH CRACK TO ALMOST A 2 FOOT CRACK STARTING TO MAKE A U-SHAPE AROUND THE EYE-SIGHT CAMERA SYSTEM. I WOULD HATE TO THINK A BUG'S IMPACT WOULD CAUSE SUCH DAMAGE.

I I HAVE A 2019 SUBARU OUTBACK LIMITED WITH APPROXIMATELY 16,700 MILES ON IT. PURCHASED IN 11/2018. WHEN I GO AND LOWER THE PASSENGER WINDOW, PUTTING IT BACK UP ON THE ONE TOUCH AUTO FUNCTION IT WILL GO TO THE TOP AND THEN BACK DOWN HALFWAY. THE PASSENGER SIDE WINDOW SWITCH BECOMES INOPERATIVE. I HAVE TO RAISE IT ON THE DRIVER'S SIDE SWITCH SLOWLY TO GET THE WINDOW CLOSED AGAIN. THIS APPEARS TO HAPPEN AFTER THE CAR IS RUNNING FOR 30 MINUTES OR MORE AND HOT OUT. THIS HAS HAPPENED ON SEVERAL OCCASIONS NOW. I HAVE AN APPOINTMENT FOR NEXT WEEK AT THE SUBARU DEALER TO LOOK AT IT.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 35 MPH, SHE NOTICED A CRACK ON THE LOWER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED SHE CONTINUED TO DRIVE TO HER RESIDENCE. THE CONTACT STATED A GLASS REPAIR TECHNICIAN INSPECTED THE VEHICLE AT HER RESIDENCE. THE CONTACT INFORMED SELLERS SUBARU LOCATED AT 23651 HALL RD, MACOMB, MI 48042, (586)276-7706, OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V218000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE BREWSTER SUBARU LOCATED AT (1021 NY-22, BREWSTER, NY 10509) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB

I WAS DRIVING ON A SIDE STREET WITH NO CARS AROUND AND MY WINDSHIELD SPONTANEOUSLY CRACKED RIGHT NEAR THE PASSENGER SIDE WIPER (BOTTOM OF THE WINDSHIELD) AND IT GREW INTO 3 LONG CRACKS THAT ARE OVER A FOOT LONG. I HONESTLY DO NOT BELIEVE A PEBBLE HIT MY WINDSHIELD BECAUSE NO CARS WERE AROUND ME. IN READING ONLINE IT SEEMS LIKE MANY OWNERS OF SUBARU OUTBACKS HAVE HIT THE EXACT SAME ISSUE WITH THEIR WINDSHIELD CRACKING IN THE EXACT SAME SPOT.

CAR BATTERY DIED APPROXIMATELY 7 MONTHS AFTER RECEIPT OF THE VEHICLE. NO CAUSE OR DRAIN WAS IDENTIFIED. CAR BATTERY WAS REPLACED. THEN, SAME THING HAPPENED WITH NO APPARENT CAUSE OF BATTERY DRAIN APPROXIMATELY 8 MONTHS AFTER THE CAR BATTERY WAS REPLACED. CONCERNED THAT SOME ELECTRICAL ISSUE IS CAUSING UNEXPECTED BATTERY DRAIN AFFECTING THE BATTERY'S LIFE AND THAT THIS IS RECURRING AND UNDIAGNOSED.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO SERRA SUBARU OF TRAVERS CITY LOCATED AT 1747 S. GARFIELD AVE, TRAVERSE CITY, MI 49686. THE CAUSE OF THE FAILURE WAS FAULTY FUEL PUMP COMPONENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,925.*DT*DT*JB

WITH 8400 MILES AND 13 MONTHS OLD BATTERY HAD TO BE REPLACED. 6 DAYS LATER THE CAR BATTERY WAS DEAD AND NEEDED JUMP START. TOOK IT TO DEALER NEXT DAY AND THEY COULD FIND NO PROBLEM OR REASON WHY THIS HAPPENED. NO EXPLANATION. BOTH TIMES VEHICLE WAS PARKED. SECOND TIME THIS HAPPENED I HAD STARTED THE CAR JUST 20 MINUTES PRIOR TO BATTERY BEING COMPLETELY DEAD.

I AM SUBMITTING A FORMAL COMPLAINT REGARDING THE SUBARU WINDSHIELD CLASS ACTION LAWSUIT. I AM THE FLEET MANAGER OF A LARGE COMPANY. WE RECENTLY PURCHASED ABOUT 30 2019-2020 SUBARU VEHICLES INCLUDING THE OUTBACK, FORESTER AND LEGACY. APPROXIMATELY, 1/3 OF THEM EXPERIENCED A RANDOM WINDSHIELD BREAK. ALL OF THEM HAVE BEEN REPLACED. 3 OF THOSE REPLACED, CRACKED AGAIN. I'VE RECEIVED NO ASSISTANCE FROM SUBARU AND MY DRIVERS RECEIVE NO WARRANTY ASSISTANCE FROM THE DEALERSHIPS. I'D LIKE TO SPEAK TO SOMEONE TO ADD MY COMPLAINT TO THE GROWING LIST OF OTHER COMPLAINTS. I UNDERSTAND THE LAWSUIT COULD TAKE SOME TIME BEFORE A FINAL DECISION, I WANT TO MAKE SURE OUR VEHICLES ARE INCLUDED. THANK YOU

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT UPON TURNING ON HER WINDSHIELD WIPERS, THE CONTACT HEARD AN ABNORMAL CRACKING SOUND COMING FROM THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT A CRACK HAD FORMED ON THE DRIVER'S SIDE OF THE WINDSHIELD. THE CRACK INITIALLY STARTED AS A VERTICAL CRACK ALONG THE DRIVER'S SIDE WINDSHIELD AND OVER TIME SPREAD HORIZONTALLY ACROSS THE ENTIRE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO GROOVE SUBARU (5300 S BROADWAY, ENGLEWOOD, CO 80113) WHERE SHE WAS REFERRED TO A WINDSHIELD REPAIR SHOP. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THERE WAS A CLASS ACTION LAWSUIT IN PROGRESS DUE TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.

THE ELECTRICAL SYSTEM DRAINS THE BATTERY CAUSING THE VEHICLE NOT TO START. HAS HAPPENED REPEATEDLY, EVEN AFTER BATTERY WAS REPLACED BY DEALER.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT WINDSHIELD CRACKED TWICE WITHOUT WARNING OR IMPACT. THE FRONT WINDOW ALSO CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,300. THE VIN WAS NOT AVAILABLE.

SPONTANEOUS CRACKS APPEARED ON MY 2019 SUBARU OUTBACK WITH 10104 MILES. NO IMPACTS HAVE OCCURRED TO VEHICLE OR WINDSHIELD. VEHICLE WAS PARKED WHEN CRACKS DISCOVERED. VEHICLE IS PARKED OUTSIDE IN THE DRIVEWAY AND HAS BEEN DRIVEN VERY LOW MILES SINCE THE COVID-19 OUTBREAK. THE FIRST CRACK RUNS HORIZONTAL AND POSITIONED ABOUT HALF WAY UP WINDSHIELD AND A LITTLE LEFT OF CENTER (TOWARDS DRIVER'S SIDE). THE SECOND CRACK IS A CRESCENT SHAPED CRACK APPROXIMATELY 4 INCHES BELOW THE HORIZONTAL CRACK.

MY 2019 SUBARU OUTBACK HAD A FUEL PUMP RECALL, AND THE DEALERSHIP DID THE RECALL. I DROVE THE CAR FOR 15 MILES, PARKED IT ON A CITY STREET, AND WHEN I RETURNED BACK AFTER AN HOUR TO START THE CAR, IT DID NOT START. THE WHOLE INTERIOR STARTED SMELLING LIKE GASOLINE. WHEN I EXITED THE CAR, I NOTICED GASOLINE LEAKING FROM THE PASSENGER SIDE OF THE CAR, AND ALL OVER THE CITY STREET. I THINK THE NEW FUEL PUMP THEY ARE INSTALLING ARE DEFECTIVE.

MY OUTBACK HAD FUEL PUMP FAILURE AND STALLED ON HIGHWAY RAMP ON JULY 5, 2020 AFTER SUBARU DEALERSHIP REPLACED FUEL PUMP ON JULY 1, 2020 PER SAFETY RECALL WRD-20. ON JULY 1, 2020, I HAD MY 18,000 MILES SERVICE AND SAFETY RECALL WRD-20 (FUEL-PUMP) DONE AT SUBARU DEALERSHIP. PICKED UP THE CAR AND DROVE IT HOME. ON JULY 5, I DROVE FROM PLEASANT HILL TO SAN FRANCISCO AND THE CAR STALLED ON HIGHWAY 101 AT OFF RAMP. I CANNOT RESTART THE CAR AND THERE WAS HEAVY SMELL OF GASOLINE COMING INSIDE THE CAR. I CANNOT PUSH IT TO THE SIDE SINCE THE DRIVING WHEEL IS VERY HARD TO MOVE AND THE CAR STALLED IN THE MIDDLE LANE OF THREE LANES HIGHWAY RAMP. I HAD TO WAIT FOR TOW TRUCK TO COME TO GET OFF THE HIGHWAY AND IT WAS TOWED BACK TO MY HOME SINCE THE DEALERSHIP SERVICE SHOP IS CLOSED ON SUNDAY. AFTER THE TOW TRUCK DROPPED OFF MY CAR, I WAS TRYING TO START THE CAR AND FOUND OUT GASOLINE IS LEAKING/POURING FROM BOTTOM OF MY CAR AND STILL CANNOT START. I HAVE ATTACHED TWO PICTURES TO SHOW THE GASOLINE LEAKING/POURING CONDITION. I WENT ONLINE AND FOUND I AM NOT THE ONLY CASE THAT FUEL PUMP FAILED AGAIN AFTER RECALL WRD-20 FUEL PUMP REPLACEMENT. THIS IS NOT SAFE FOR DRIVERS.

WE STARTED HAVING BATTERY ISSUES IN APRIL 2020. I USE THE OUTBACK FOR WORK MONDAY THROUGH FRIDAY, AND I BEGAN TO NOTICE A WEAK BATTERY AFTER THE WEEKEND. I LET IT SIT FOR THREE DAYS, AND WHEN I TRIED TO START IT, IT WAS DEAD. I PUT A CHARGER ON THE BATTERY, STARTED RIGHT UP THE NEXT DAY. I TOOK IT TO WORK AND LATER THAT DAY, ATE LUNCH IN THE CAR. AFTER LISTENING TO THE RADIO FOR ABOUT 30 MINUTES, I STARTED THE CAR TO RUN THE AC. IT HAD TROUBLE STARTING, BUT I MANAGED TO START IT AND LET IT RUN FOR ABOUT 15 MINUTES. IT WAS STILL A LITTLE SLUGGISH STARTING AFTER WORK, SO I LEFT IT HOME AND TOOK A DIFFERENT CAR THE NEXT DAY. AFTER TAKING A DIFFERENT VEHICLE TO WORK, I TRIED TO START IT AGAIN, AND AGAIN IT WAS DEAD. SUBARU ROADSIDE ASSISTANCE WOULD ONLY PAY FOR A TOW FOR A CERTAIN NUMBER OF MILES TO THE DEALERSHIP; IT WOULD HAVE COST ME OVER $100 TO TOW IT BACK TO THE DEALER. I PUT A NEW BATTERY ON IT IN MAY, AND SO FAR HAVE NOT HAD ANYMORE ISSUES WITH IT STARTING.

UNEXPLAINED CRACKED WINDSHIELD.

MY WIFE AND I DRIVING HOME EASTBOUND HIGHWAY 50 AND NOTICED SMALL CRACK IN WINDSHIELD GLASS UNDER WINDSHIELD WIPER. NEVER HEARD OR SAW ANYTHING HIT WINDSHIELD AND THERE WERE NO OTHER VEHICLES IN FRONT OR BEHIND US. I HAVE OWNED MANY VEHICLES AND THE WINDSHIELD USUALLY WILL GET A SMALL DING WHEN HIT HARD BY ROCK OR PEBBLE BUT WILL NOT CRACK. THIS CRACK STARTED AT BOTTOM ON WINDSHIELD UNDERNEATH THE WIPER.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THE FRONT WINDSHIELD WAS CRACKED. THE CRACK WAS LOCATED ON THE DRIVER'S SIDE FRONT WINDSHIELD AND HAD EXTENDED APPROXIMATELY 30 INCHES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT NO OBJECT HAD IMPACTED THE WINDSHIELD. LITHIA SUBARU OF FRESNO LOCATED AT 5200 NORTH BLACKSTONE AVE FRESNO, CA 93710 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

DRIVING ON HIGHWAY AND WINDSHIELD SPONTANEOUSLY CRACKED 3 INCHES. NO IMPACT FROM ROCK. HAVEN'T DRIVEN SINCE AND IT'S NOW CRACKED HALFWAY ACROSS THE WINDSHIELD. DEFINITELY A DEFECT.

I WAS DRIVING AT LOW SPEED AND MY WINDSHIELD CRACKED DUE TO UNKNOWN REASONS. THIS HAPPENED SECOND TIME ON MY CAR WITHIN 12 MONTHS.

BATTERY HAS DIED AT LEAST 6 TIMES SINCE APRIL 2019. TOOK TO DEALER TWICE AND THEY SAID "CARGO LIGHT WAS LEFT ON AND DRAINED THE BATTERY", ANOTHER TIME "REAR CARGO DOOR PROBABLY WAS AJAR", THEY ALSO SAID "PERHAPS IT IS NOT BEING DRIVEN ENOUGH" AND "WHEN THE CAR IS TURNED OFF THE SYSTEM IS ALWAYS LOOKING FOR WIFI SIGNAL SO THAT MIGHT DRAIN THE BATTERY TOO". I STOPPED TAKING IT TO DEALER AND RECHARGED IT ON MY OWN. DEALER SAID THEY'D REPLACE THE BATTERY BUT COULD ONLY DO IT WITH THE SAME SIZE AS THE ORIGINAL.

I PURCHASED A NEW 2019 SUBARU OUTBACK IN AUGUST 2019. A LARGE CRACK DEVELOPED IN THE WINDSHIELD IN JUNE 2020. I REPLACED THE WINDSHIELD. 10 DAYS LATER ANOTHER LARGE CRACK DEVELOPED ACROSS THE WINDSHIELD. THIS WAS REPLACED ON 7/2/2020. I HAVE SPENT ABOUT $1000 SO FAR ON WINDSHIELD REPLACEMENTS FOR A CAR THAT IS UNDER ONE YEAR OLD. *TR

THE CAR BATTERY DRAINS AND DIES FOR AN UNKNOWN REASON WHILE JUST PARKED IN THE DRIVEWAY FOR A FEW DAYS. WHEN THE BATTERY DIES THE LIFTGATE GETS STUCK AND/OR THE RADIO/NAVIGATION SCREEN FREEZES (AT THE STARLINK LOGO). I HAVE BEEN USING THE CAR FOR SHORT TRIPS BUT HAVE BEEN USING IT MORE THAN THE OTHER VEHICLES IN OUR HOUSEHOLD BUT THE BATTERY OF THE OUTBACK STILL DIES. I HAVE TWO OTHER VEHICLES PARKED IN THE DRIVEWAY AND NONE HAVE THIS PROBLEM. IT HAS HAPPENED MULTIPLE TIMES NOW AND EACH TIME, I HAVE TO JUMP START THE OUTBACK. I WAS AT THE GROCERY STORE AND WHEN I WAS DONE SHOPPING THE CAR HAD A DIFFICULT TIME STARTING. THE LIFTGATE GOT STUCK AND I HAD TO ASSIST IT TO CLOSE. THE VEHICLE WOULD NOT START WHILE THE LIFTGATE WAS OPEN. WHEN I TRIED TO START THE CAR, IT HAD THIS SLOW CRANKING SOUND LIKE IT WAS HAVING A HARD TIME TO START THEN AFTER WHAT SEEMED LIKE A FIVE TO TEN SECONDS THE CAR EVENTUALLY STARTED. THE DEAD BATTERY ISSUE HAPPENED MULTIPLE TIMES NOW STARTING IN APRIL 2020 WHEN I FIRST REPORTED IT TO THE DEALER. THE MOST RECENT DEAD BATTER WAS TODAY, 7/3/2020.

WINDSHIELD CRACKED FOR NO REASON. NO CHIP OR DAMAGE. HAMPERS EYESIGHT SAFETY SYSTEM. NOT BEING COVERED BY SUBARU DESPITE MULTIPLE OTHER COMPLAINTS LISTED ON NHTSA AND LAWSUITS IN NEWS.

IN SEPT OF 2019 I WAS DRIVING, HEARD A POPPING NOISE AND THEN WHEN I STOPPED THE CAR A FEW HOURS LATER SAW A 12 PLUS INCH CRACK FROM THE SIDE OF THE WINDSHIELD. BY THE NEXT MORNING IT WAS WELL OVER 24 PLUS INCHES. DEALER SAID SOMETHING MUST OF HIT IT. I CHALKED IT UP TO BAD LUCK AND PAID THE NEARLY $1,000 TO REPLACE AND RECALIBRATE IT. THIS PAST MONDAY MY SON WAS DRIVING THE CAR, NO DAMAGE IN THE WINDSHIELD WHEN HE LEFT. HE HEARD A SLIGHT POP AND WHEN HE RETURNED HOME A FEW HOURS LATER ALMOST 30 PLUS INCHES OF CRACKING. IT BEGAN AT THE BASE OF THE WINDSHIELD ON THE PASSENGER SIDE. BOTH TIMES THIS HAPPENED WAS ON A HIGHWAY WITH NO OTHER CARS NEARBY. THE DEALER HAS EXAMINED THE GLASS AND TELLS ME THERE IS AN IMPACT THEY FOUND BY RUNNING A PEN DOWN THE CRACK. THE SUPPOSED IMPACT IS NO LARGER THAN THE TIP OF A PEN. SOMETHING IS WRONG WITH THIS GLASS. I DON'T BELIEVE THERE WAS AN IMPACT, BUT EVEN IF THERE WAS, SHOULD THE WINDSHIELD CRACK BEYOND REPAIR IMMEDIATELY. THIS CANNOT BE SAFE. I HAVE CALLED NATIONAL CUSTOMER SERVICE AND OPENED A CASE. *TR

WHILE THE VEHICLE WAS PARKED, HEARD A POP AND WITNESSED A CRACK START AND PROGRESS BOTH VERTICALLY AND HORIZONTALLY STARING AT THE BOTTOM CENTER OF THE WINDSHIELD AND HAS CONTINUED TO EXTEND SEVERAL HOURS LATER.

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65-70 MPH, THE FRONT WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO SUBARU OF GEORGETOWN (7501 N INTERSTATE 35 FRONTAGE RD, GEORGETOWN, TX 78626 (512) 930-2111). THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 8,500.

AS I WAS REVERSING OUT OF MY DRIVEWAY RIDING THE BRAKE THE CAR ACCELERATED FULL THROTTLE AND WOULDN'T STOP. THE RESULT WAS I HIT A TREE. I AM THANKFUL IT WAS NOT A PEDESTRIAN OR ANOTHER PERSON. *TR

WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES. AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD CELL IN THEM. SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY, WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING WITHIN ONE YEAR OF OWNING MY BRAND NEW 2019 SUBARU OUTBACK I HAVE HAD TO JUMPSTART IT SEVERAL TIMES AFTER TAKING IT TO THE DEALER THEY ARE TELLING ME THERE IS PROBLEMS WITH THESE BATTERIES THAT THEY HAVE A BAD SELLING THEM SO THEY SAID THEY WILL GET ME A NEWER AND BETTER BATTERY WELL ALMOST ONE MONTH LATER I NOTICED MY CAR'S BATTERY STARTED TO ACT VERY VERY WEAK AND I BELIEVE WITHIN A DAY OR TWO I WILL NEED TO HAVE A JUMPED AGAIN TO GET IT RUNNING. I BOUGHT MY CAR BRAND NEW WITH 2 MILES ON IT AND I DON'T DRIVE IT A WHOLE LOT I AM NOW AT 3200 MILES AND I'M HAVING BATTERY ISSUES. THE CAR JUST TURNED ONE YEAR OLD IN MAY OF 2020. THIS CAR SPENDS MOST OF THE WEEK IN A GARAGE AND IT IS REALLY ONLY DRIVEN ON THE WEEKENDS BUT I SHOULD NOT HAVE TO HAVE IT JUMPED FOR ONLY SITTING A FEW DAYS IN THE GARAGE. *TR

CAR WILL NOT RESTART AFTER BEING TURNED OFF. HAPPENS RANDOMLY. AFTER THE CAR SITS FOR A WHILE (HOUR OR MORE) THE CAR RESTARTS NORMALLY. IT ACTS LIKE A DEAD BATTERY, BUT ONLY SOMETIMES. THE TURN OFF PERIOD COULD BE AS BRIEF AS 2 MINUTES. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED FROM A DEALERSHIP IN BOISE LARRY H MILLER SUBARU AND ONLY HAD THE CAR FOR 4 DAYS BEFORE THIS HAPPENED. IT'S NOW AT THE DEALER. CAR HAS 12,000 MILES ON IT WHEN THIS HAPPENED. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WERE MULTIPLE CRACKS ON HIS WINDSHIELD. THE VEHICLE WAS TAKEN TO WEBSTER GROVES SUBARU (7982 BIG BEND BLVD, WEBSTER GROVES, MO 63119) ON TWO OCCASIONS TO HAVE THE WINDSHIELD REPAIRED FOR VARIOUS CRACKS. AFTER THE WINDSHIELD WAS REPAIRED, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

RECEIVED TWO CHIPS IN THE WINDSHIELD - ONE IN THE FIRST TWO DAYS OF OWNING THE CAR AND ANOTHER ONE TWO WEEKS AFTER. BOTH CHIPS OCCURRED AT MODERATE SPEEDS - ONE ON A FREEWAY ENTRANCE RAMP AND THE OTHER ON A FREEWAY EXIT RAMP. THE CHIPS SEEMED TO HAVE BEEN CAUSED QUITE EASILY WITH MINIMAL IMPACT. THERE HAVE BEEN NO FURTHER CHIPS SINCE NOR HAVE THE EXISTING CHIPS BEEN REPAIRED OR CRACKED YET. *TR

SUBARU WINDSHIELD EASILY CRACKS. WITHIN A FEW WEEKS OF PURCHASING THE VEHICLE, A CRACK FORMED BEGINNING AT THE TOP OF THE WINDSHIELD NEAR THE REARVIEW MIRROR AND SPREAD DOWN. SINCE REPLACING THE WINDSHIELD WITH AN OEM PART, 3 MORE LARGE CRACKS HAVE FORMED. WHILE SOME HAVE BEGUN FROM A SMALL ROCK CHIP, THEY ORIGINATE FROM THE EDGE OF THE GLASS AND SPREAD INWARD. THE GLASS APPEARS WEAK AS EVEN THE SMALLEST CHIP WILL CAUSE A LARGE CRACK. THE CAR IS NOT DRIVEN ANY DIFFERENTLY FROM CURRENT AND PREVIOUS VEHICLES OWNED YET THE AMOUNT OF CHIPS AND CRACKS WE HAVE EXPERIENCED IN THE WINDSHIELD IN THE LESS THAN ONE YEAR OF OWNING THE VEHICLE EXCEEDS THE AMOUNT OF CHIPS AND CRACKS WE'VE HAD IN THE LIFETIME OF OUR OTHER VEHICLES. *TR

FOR THE SECOND TIME IN LESS THAN A YEAR THE WINDSHIELD CRACKED AND RAN ACROSS THE WINDSHIELD. UNKNOWN WHAT CAUSED THE CRACK AS WE DIDN'T NOTICE ROAD DEBRIS HITTING THE WINDSHIELD. THE 1ST TIME THE WINDSHIELD CRACKED TOP PASSENGER SIDE AND THE CAR WAS MOVING ALONG THE HWY AND WE NOTICED A RUN FROM THE TOP OF THE WINDSHIELD THAT RAN ACROSS THE PASSENGER SIDE. CAR HAD 4000 MILES. WINDSHIELD WAS REPLACED. THE SECOND TIME, THE CAR WAS STATIONARY WHEN WE NOTICED A CRACK AT THE TOP MIDDLE OF THE WINDSHIELD THAT STARTED TO RUN ACROSS THE DRIVERS SIDE. THE CAR IS GARAGE KEPT. AN ASIDE WE HAD A SUBARU TRIBECA 2007 FOR 12 YEARS AND +200K MILES WITH ONLY 1 CRACK WINDSHIELD THAT NEVER RAN.

BATTERY COMPLETELY DISCHARGED AFTER SEVERAL DAYS OF NOT USING VEHICLE, THIS HAPPENED ON SEVERAL OCCASIONS DURING FIRST YEAR OF OWNERSHIP. INITIALLY WE THOUGHT IT WAS RELATED TO LEAVING THE KEY IN OR NEAR THE VEHICLE, OR THE AUTO CLOSE BACK HATCH NOT COMPLETELY CLOSING DUE TO MAT OBSTRUCTION. AFTER BEING STRANDED SEVERAL TIMES AND ALMOST MISSING A FLIGHT WE PURCHASED A BATTERY STARTER. IT WAS IRONIC AND A LITTLE HUMBLING TO HAVE TO CARRY A BATTERY STARTER AROUND WITH YOU IN A BRAND NEW CAR SO YOU WOULDN'T GET STRANDED SOMEWHERE - ESPECIALLY A VEHICLE MARKETED TO ADVENTUROUS FOLKS WHO PARK AT REMOTE TRAILHEADS. I EVENTUALLY PURCHASED A NEW HIGHER AMP BATTERY WHICH HAS LARGER MITIGATED THE ISSUE, BUT I STILL PERIODICALLY CHARGE THE NEW BATTERY AS ADDITIONAL INSURANCE. I MEASURED A PARASITIC DISCHARGE RATE OF ~114 MA WHICH IS ABOVE BASELINE OF 50 MA CITED BY SOME, BUT BELOW 150 MA THRESHOLD MENTIONED BY OTHERS. SUBARU (BOTH DEALERSHIP AND CUSTOMER SERVICE) WERE MADE AWARE OF THE ISSUE BUT DIDN'T OFFER TO DIAGNOSE OR REMEDY, ATTRIBUTING THE ISSUE TO NOT DRIVING THE VEHICLE OFTEN ENOUGH IN COMBINATION WITH SUGGESTION WE PURCHASE A BETTER BATTERY GIVEN OUR DRIVING HABITS. SO WE HAVE A VEHICLE WITH A RELATIVELY HIGH PARASITIC DRAIN RATE THAT COMES WITH A UNDER SIZED BATTERY, LEAVING THE CUSTOMER TO WONDER WHAT IS GOING ON AND CREATING POTENTIAL SAFETY ISSUES IN TERMS OF NON-STARTING VEHICLE. *TR

LIFTGATE OPENED SPONTANEOUSLY OVERNIGHT, CAUSING RAPID BATTERY DRAINING. BATTERY WAS DEAD THE NEXT MORNING. CAR WAS INSIDE LOCKED GARAGE. *TR

THE VEHICLE RAN ROUGH AND THEN LOST POWER WHILE EXITING I-55 IN THE CHICAGO AREA. THE VEHICLE WAS STALLED ON THE SIDE OF THE EXIT RAMP, BUT I WAS ABLE TO RESTART IT AND EXIT THE INTERSTATE. IT SEEMS LIKE IT IS RELATED TO THE ONGOING FUEL PUMP RECALL. *TR

THE CAR BATTERY KEEPS DYING AFTER BEING PARKED FOR ONLY A FEW DAYS. THE 2019 OUTBACK HAS ONLY 10,000 MILES ON IT. WE'VE DOUBLE AND TRIPLE CHECKED TO MAKE SURE THAT NO INTERIOR LIGHTS OR OTHER ELECTRICAL EQUIPMENT ARE LEFT ON WHEN PARKED, AND THAT NO DOORS ARE LEFT AJAR. WE'VE HAD TO JUMP START IT EACH TIME. THIS DEAD BATTERY PROBLEM IS APPARENTLY NOT UNCOMMON FOR 2016-2020 OUTBACKS AND THE CAUSE IS UNKNOWN. SUBARU HAS NO SOLUTION FOR IT OTHER THAN TO REPLACE THE BATTERY AS A TEMPORARY FIX. *TR

WE HAVE HAD OUR 4TH WINDSHIELD BREAK ON OUR 2019 SUBARU OUTBACK. WE BELIEVE THESE TO BE SPONTANEOUS CRACKS, NOT THE RESULT OF A CHIP OR OTHER IMPACT. THE MOST RECENT HAPPENED WHILE CAR WAS PARKED (NOT A HOT DAY) OUT IN THE OPEN. *TR

WINDSHIELD ON OUR 2019 SUBARU OUTBACK CRACKED FOR NO APPARENT REASON. *TR

BATTERY FAILURE X 4, ON 3/26/20, 4/3/20, 5/7/20 AND 6/7/20NOW ON OUR THIRD BATTERY. HAD TO CALL ROADSIDE ASSISTANCE TO HAVE CAR JUMP STARTED ON 2 OCCASIONS AND THEN TOWED TO THE DEALER THIRD TIME. SOMETHING IS DRAINING THE BATTERY.

I CAME HOME FROM WORK, WENT THROUGH THE CAR WASH, AND THE NEXT MORNING I HAD A CRACK ON THE DRIVER'S SIDE OF THE WINDSHIELD. NOTHING MADE CONTACT WITH THE WINDSHIELD EITHER ON THE DRIVE, OR AT THE CAR WASH.

HAD MY FIRST OIL CHANGE AT 5,000 MILES AND AT 9,600 MY OIL LIGHT CAME ON. WENT HOME AND PUT 1 QUART OF OIL IN VEHICLE AND WAS STILL DOWN LOW. TOOK TO DEALER AND THEY CHANGED OIL AND NOTED I HAD STILL BEEN LOW 1/2 QUART. FILED CASE WITH SUBURU OF AMERICA. NOWIN PROCESS OF OIL CONSUMPTION TEST, BUT, SAW THAT DEALERSHIP OVERFILLED MY OIL SO I HAD THEM DRAIN IT DOWN TO PROPER LEVEL AND HAVE TO START CALCULATION MILEAGE AGAIN FOR TEST. NEXT PROBLEM. PASSENGER FRONT DOOR, FROZE IN WINTER. WATER INSIDE CAR ON FLOOR. WATER TEST DONE AT DEALERSHIP AFTER MAJOR STORM, AND CAR FLOODED INSIDE. DEALER REPLACED GASKET AROUND THE DOOR. OIL ISSUE WAS WHILE DRIVING. WATER ISSUE WAS WHILE STATIONARY. *TR

LARGE WINDSHIELD CRACK APPEARED SPONTANEOUSLY WHILE CAR WAS PARKED AND GREW LARGER WHEN CAR WAS PARKED. SUBARU DEALER INSISTED IT WAS FROM AN IMPACT, BUT NONE WERE VISIBLE. DEALER SAID NEW WINDSHIELDS WERE THINNER AND MORE PRONE TO CRACKING AND I MIGHT HAVE IT HAPPEN ON A REGULAR BASIS. *TR

MY 2019 SUBARU OUTBACK'S WINDSHIELD CRACK WITH NO REASON, I PARKED THE VEHICLE MY DRIVEWAY ABOUT 3 PM WITH NO DAMAGE AND WHEN I WAS ON MY WAY TO WORK NEXT DAY AT 5 AM I REALIZE THE CRACK. THE CRACK STARTED FROM THE LOWER PORTION OF THE PASSENGER SIDE AND IT GREW DAY BY DAY ALMOST REACHED ALL THE WAY TO THE OTHER END. I CONTACTED SUBARU CUSTOMER CARE VIA EMAIL ON 5/21/2020 BUT STILL GOT NO RESPONSE. I ALSO TOOK THE VEHICLE TO LOCAL DEALER IN TEMECULA/CA I ALMOST KICK OUT FROM THERE, AS SOON AS THEY SEE THE CRACK THEY DIDN'T WANT TO HELP OR GIVE ME INFORMATION. ALL I WONDER IS, IT IS BEEN COVERED BY WARRANTY OR HOW SHOULD I HANDLE TO REPAIR BECAUSE OF EYESIGHT. THE VEHICLE HAS LESS THAN 12K MILES ON IT AND STILL UNDER WARRANTY. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT ON THE MULTIPLE OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS JUMP STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO BEARDMORE SUBARU (410 FORT CROOK RD N, BELLEVUE, NE 68005) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BATTERY. THE CONTACT HAD THE BATTERY REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

WINDSHIELD SPONTANEOUSLY CRACKED. SUBARU REPLACED UNDER WARRANTY AND ABOUT 5 MONTHS LATER THE REPLACEMENT ALSO SPONTANEOUSLY CRACKED. SUBARU HAS CLAIMED "OUTSIDE INFLUENCE" CAUSED THE REPLACEMENT TO CRACK AND HAS DECLINE TO REPLACE AGAIN UNDER WARRANTY. BOTH TIMES THE CRACKING HAPPENED DURING A SNOWFALL WHILE PARKED IN THE DRIVEWAY. *TR

TL* THE CONTACT OWNS A 2019 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE STOPPED WITH THE VEHICLE IN DRIVE AND IDLING, THE RPM'S REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED FORWARD. OPEN ROAD SUBARU (2685 US-22, UNION, NJ 07083, (908) 686-6160) WAS CONTACTED AND WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. VIN WAS NOT AVAILABLE.

FRONT WINDSHIELD SPONTANEOUSLY CRACKED WHILE VEHICLE WAS IN MOTION ON HIGHWAY. NO OTHER VEHICLES AROUND CAR, NO BUGS HIT WINDSHIELD, NOTHING HIT FRONT OF WINDSHIELD. AUDIBLE LOUD "POP" THEN VISIBLE CRACK THAT STARTED FROM DRIVER'S SIDE EDGE OF VEHICLE EXTENDING HORIZONTALLY INTO DRIVER'S LINE OF VISION. DRIVER WAS STARTLED AND DRIVER'S VISION IMPAIRED FROM CRACK. VEHICLE DRIVEN LESS THAN 10 TIMES, PURCHASED ON 5/16/2020, STORED IN GARAGE AND COVERED PARKING STRUCTURE. *TR

THE WINDSHIELD IS CRACKED. I WENT OUT TO MY CAR ON MAY 16 AND ON THE FRONT WINDSHIELD THERE WAS A "Y" SHAPED CRACK GOING UP FROM THE BOTTOM MIDDLE OF THE WINDSHIELD. WHEN I WENT BACK OUTSIDE ON MAY 18, THE CRACK HAD SPREAD ABOUT 4 INCHES TOWARD EACH SIDE OF THE WINDSHIELD. ON MAY 21, THE CRACK HAD SPREAD MORE AND IS CURVING AROUND. THE CAR WAS PARKED IN MY DRIVEWAY WHEN ALL OF THIS HAPPENED. *TR

SECOND SPONTANEOUS CRACK IN 18 MONTHS.

IN JANUARY, 2020, MY 2019 SUBARU OUTBACK FAILED TO START BECAUSE THE BATTERY WAS DEAD. IT DID START WITH A JUMP BUT HAD A DEAD BATTERY THE NEXT TIME I WANTED TO USE IT. I HAD THE OUTBACK TOWED TO THE NEAREST DEALER OVER 100 MILES AWAY. THEY OFFERED NO HELP, TELLING ME THE PROBLEM WAS BATTERY DRAINAGE FROM THE REMOTE STARTER I HAD INSTALLED. SO, I DROVE HOME AND THEN ANOTHER 100 MILES IN THE OPPOSITE DIRECTION TO HAVE THE STARTER CHECKED. THE TECHNICIAN TOLD ME THE REMOTE STARTER WAS WITHIN ACCEPTABLE RANGE.I MANAGED TO GET THROUGH THE WINTER WITH A BATTERY MAINTAINER. THE OUTBACK WAS FINE ONCE THE WEATHER WARMED UP THIS SPRING. THEN IN MAY, 2020, I AGAIN HAD PROBLEMS. THE HATCH DID NOT OPEN, MADE CLICKING NOISES, AND BEEPED WHEN I WOULD DRIVE THE OUTBACK. THIS PROBLEM AFTER HAVING TO JUMP START THE OUTBACK BECAUSE THE BATTERY WOULD AGAIN BE DEAD. NOT FUN, WHEN I WOULD HAVE TO CALL FOR HELP TO GET HOME FROM GROCERY SHOPPING. MY FRIEND SUGGESTED BUYING A NEW BATTERY WITH MORE CRANKING POWER, WHICH I DID. NOW, THE OUTBACK IS WORKING FINE. WILL IT LAST??? THEN WHEN CONTACTING SUBARU OF AMERICA TO SEE IF I COULD GET SOME REIMBURSEMENT FOR THE BATTERY, THE REPRESENTATIVE TOLD ME THERE WAS A RECALL ON MY OUTBACK DUE TO FUEL PUMP PROBLEMS. I HAVE NOT RECEIVED A NOTIFICATION. *TR