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2020 Audi Q7 SUV AWD

2
Recalls
3
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.7%

Complaints
Recalls

3 Complaints

for 2020 AUDI Q7
03/10/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WA1VXAF73LD******
Summary

WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TRAFFIC MOVING AT 75 MPH, THIS WAS EXTREMELY DANGEROUS TO SUDDENLY BRAKE FOR NO APPARENT REASON WITH PEOPLE RIGHT BEHIND US. WE CAN NO LONGER US OUR CRUISE CONTROL BECAUSE OF THIS. THE AUDI DEALERSHIP COULD NOT REPLICATE THIS ISSUE. IT ONLY HAPPENED TO US IN A SMALL NUMBER OF CIRCUMSTANCES, BUT WAS DANGEROUS AND FRIGHTENING WHEN IT DID. THE AUTOMATIC SPEED ADJUST ALSO APPARENTLY CANNOT BE TURNED OFF. THE DEALERSHIP DID MENTIONED THEY WERE AWARE OF ANOTHER AUDI VEHICLE THEY HAD SEEN WITH THE SAME ISSUE.

12/19/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: WA1AXAF78LD******
Summary

TWO ISSUES: THE SMALL PORTABLE AIR PUMP THAT CAME WITH THE CAR WOULD BLOW THE FUSE TO THE 12V CIGARETTE LIGHTER. AFTER A NEW FUSE IS PUT IN, THIS WOULD HAPPEN ON ABOUT EVERY THIRD OR FOURTH TIME OF USING OF THE PUMP. I HAVE REPLACED ABOUT 5 FUSES ALREADY. THE SECOND ISSUE IS THE SQUEAKING OF THE REAR BRAKES WHEN BACKING UP DURING COLD OR HOT. HOWEVER, IT DOES HAPPEN MORE WHEN COLD/IN THE MORNING. A FACTORY DEALERSHIP HAD LOOK AT THE ISSUE BUT FOUND NOTHING.

05/29/2020
Components: POWER TRAIN
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: WA1LXAF75LD******
Summary

TL* THE CONTACT OWNS A 2020 AUDI Q7. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL NOISE FROM THE PASSENGER'S SIDE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 20 MPH. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AUDI INDIANAPOLIS LOCATED AT 4610-B E 96TH ST, INDIANAPOLIS, IN 46240, WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200. *LN*JB

2 Recalls

for 2020 AUDI Q7
27/10/2020
CAMPAIGN NUMBER: 20V658000
STRUCTURE:BODY:ROOF AND PILLARS
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Campaign Number: 20V658000
Manufacture: Volkswagen Group of America, Inc.
Components: STRUCTURE:BODY:ROOF AND PILLARS
Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/02/2021
CAMPAIGN NUMBER: 21V078000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Campaign Number: 21V078000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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