2020 BMW 3 Series 4 DR AWD

I do not know What component or system failed or malfunctioned, the car is available for inspection upon request. The car started and moved forward with no driver or passenger inside and stopped because it hit my garage door from which it was parked 3 feet from before it moved forward driverless. A car which moves by itself is unsafe because it can hit a person or object. to date, 8/11/2021 the problem has not been reproduced or confirmed by a dealer or independent service center? The car has not been inspected. Today a message from BMW initiated an inspection appointment at the dealer. Problem occurred without warning.

The contact owns a 2020 BMW 330i. The contact stated that while he was sleeping, the vehicle was parked outside of the garage and had started itself without the key in the ignition then drove itself and crashed into the aluminum garage door. The contact was aware of the failure when he went inside the garage and heard the engine running but could not open the garage door. When the contact went outside, he saw that the vehicle had crashed into the garage door with the engine still running and the headlights were on. A police report was filed. The dealer was contacted but had not returned the contact's phone call. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 17,218.

TL* THE CONTACT OWNS A 2020 BMW 330I EQUIPPED WITH CONTINENTAL TIRES, TIRE LINE: PROCONTACT GX SSR, TIRE SIZE: 225/45/R18. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER'S SIDE TIRES FAILED. THE CONTACT STATED THAT THE FRONT DRIVER'S TIRE HAD A BUBBLE ON SIDEWALL AND THE REAR PASSENGER TIRE WAS CRACKED ON SIDE WALL WHILE THE FRONT PASSENGER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, (516) 393-0000) WHERE IT WAS DIAGNOSED WITH NEEDING 3 TIRES TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2020 BMW 330I. THE CONTACT STATED THAT THE ENGINE COOLANT LOW WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590; (516) 393-0000) WHO CONFIRMED THEM THAT THE COOLANT LEVEL WAS LOW. THE DEALER STATED THAT THE HEAT MANAGEMENT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER ALSO DISCOVERED THAT COOLANT HAD LEAKED INTO THE OIL FILTER HOUSING AND THE HOUSING WAS DAMAGED. THE MECHANIC REPLACED THE OIL FILTER HOUSING, ADDED OIL, AND FLUSHED THE COOLANT. THE CONTACT RETURNED THE VEHICLE TO THE SAME DEALER. THE DEALER BLED AND CHECKED THE COOLING SYSTEM AND FOUND NO LEAKS. THE DEALER TOPPED OFF THE COOLANT LEVEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 3,142.*DT*JB

MY VEHICLE WAS PARKED IN A DRIVEWAY. PRIOR TO PARKING, I HAD FOLLOWED THE MANUFACTURER'S INSTRUCTIONS ON HOW TO HAVE MY CAR MEMORIZE THE LAST 100 FEET DRIVEN IN ORDER TO USE THE BACKUP ASSIST FEATURE. WHEN I STARTED MY VEHICLE, I ACTIVATED THE BACKUP ASSIST FEATURE FOLLOWING THE MANUFACTURERS INSTRUCTIONS. MY VEHICLE RESPONDED ACCORDINGLY AND THE BACKUP ASSIST FUNCTIONED NORMALLY FOR THE FIRST FEW SECONDS. THE BACKUP ASSIST THEN DISENGAGED AND MY CAR ACCELERATED BACKWARDS, WENT OFF ITS TRACK AND BACKED FORCEFULLY INTO A BRICK WALL BEFORE I COULD APPLY THE BRAKES. DAMAGE TO THE REAR OF THE CAR WAS EXTENSIVE. I DID HAVE THE CAR EVALUATED BY BMW ENGINEERS FOR POTENTIAL DEFECTS IN SOFTWARE OR SENSORS, BUT I WAS TOLD THAT THE SYSTEM FUNCTIONED AS INTENDED. MY RESPONSE IS THAT THE SYSTEM IS INHERENTLY UNSAFE IF IT CAN DISENGAGE AND ACCELERATE IN REVERSE WITHOUT DRIVER INPUT. IN ADDITION, MY VEHICLE IS STILL IN THE REPAIR SHOP AWAITING CERTAIN PARTS FROM GERMANY.