2020 Cadillac XT6 SUV AWD

Backup Camera issues. I have had my 2020 XT6 Cadillac in for service three times. They have not been able to fix the issue. This is an intermittent issue at times and other times it stays off for a long period of time. I have a black screen with a camera with a red circle and slash showing along with a triangle with an exclamation mark in the center of the triangle. These vehicles have multiple blind spots and with a camera not working and the blindspot warning not working it makes this vehicle very unsafe for use. I've been told they can not do anything until I take a picture of the black screen. I am taking possession of the vehicle again and I can send you the repair tickets at a later time.

When in reverse, the backup camera occasionally goes black and does not give an image. Reversing this large SUV without a backup camera is difficult and hazardous.

Cadillac Case number is 9-6766521074. The Cadillac CT6 has a flaw in the intelligent braking assist(IBA) software. When no collision is imminent, pushing the brake even slightly results in extremely hard overbraking causing all items to fly forward. There is no way to turn off IBA without disabling the entire Automatic Emergency Braking System. To be clear, it is OK that the car senses inaccurately a collision and it is OK to apply the Automatic Emergency Braking Logic, the problem is that the Intelligent Braking Assist is too hard when a crash is not imminent and this will cause following cars to rearend the XT6 when no hazard is expected/present. As an interim, please direct Cadillac that they update there system preference software to allow customers to turn off Intelligent Brake Assist (IBA) independently while still keeping Automatic Emergency Braking (AEB).

THE BACKUP CAMERA RANDOMLY WORKS AND RANDOMLY DOES NOT WORK. IT SEEMS THAT THIS WOULD BE A SAFETY HAZARD. WE HAVE HAD IT IN THE SHOP SEVERAL TIMES SINCE WE PURCHASED THE CAR IN DECEMBER AND KEEP GETTING THE RUN AROUND AS TO THE PROBLEM. LAST TIME THEY REPLACED THE CAMERA AND SAID IT WAS NOW WORKING. WORKED GREAT FOR 2 DAYS AND NOW BACK TO NOT WORKING .

ALL CAMERAS STOPPED WORKING. WHEN CAR IS PUT INTO REVERSE THE SCREEN GOES BLACK WITH A RED TRIANGLE (WARNING) AND A RED CAMERA WITH A CIRCLE AND SLASH THROUGH IT (NO CAMERA). SERVICE DEPARTMENT INDICATED THAT THERE IS A SERVICE BULLETIN (PIC6420A), BUT PARTS ARE NOT YET AVAILABLE. THEY SAID THERE WERE SEVERAL INTERMEDIATE "FIXES" THAT DIDN'T WORK AND NOW GM IS SUPPOSED TO BE RELEASING NEW COAXIAL CABLES TO FINALLY FIX THE ISSUE. SO IN THE MEANTIME NO CAMERAS....

THE FUEL GAUGE IS INTERMITTENTLY NOT SHOWING THE LEVEL OF FUEL IN THE FUEL TANK. HAD TO DRIVE TO THE DEALERSHIP WHEN THIS OCCURRED TO HAVE THE TECHNICIANS READ THE CODES ON THE COMPUTER. IF YOU SHUT THE CAR OFF, THE FUEL GAUGE RESETS AND THE TECHNICIANS ARE UNABLE TO FIND THE ERROR CODE. THE DEALERSHIP SERVICE DEPARTMENT WILL HAVE TO ORDER A NEW DASHBOARD INSTRUMENT CLUSTER PANEL. THE CAR ONLY HAS 1,948 MILES. THIS CAR HAS SERIOUS ELECTRICAL ISSUES.

2020 CADILLAC XT6 WITH ALL OPTIONS AND NEW VEHICLE WITH LESS THAN 400 MILES, FUEL GAUGE INDICATOR HASH MARKS THAT SHOW THE LEVEL OF FUEL ON THE FUEL GAUGE INTERMITTENTLY STOP WORKING UPON ENGINE STARTUP. DEALER HAS ALREADY CHECKED COMPUTER CODES AND FOUND NO ERROR CODES. DEALER STATES THEY HAVE RESET COMPUTERS SEVERAL TIMES TO CORRECT THIS ISSUE. DANGEROUS DRIVING WITHOUT KNOWING HOW MUCH FUEL IS REALLY IN THE FUEL TANK.

2020 CADILLAC XT6 WITH: PLATINUM PACKAGE, ENHANCED VISIBILITY & TECHNOLOGY PACKAGE INCL HD SURROUND VISION CAMERAS, NIGHT VISION, AND DRIVER ASSIST PACKAGE. HD SURROUND VISION CAMERA RECORDER ISSUING INTERMITTENT DASHBOARD DISPLAYS THAT SD MEMORY CARD HAS ERRORS OR HAS BEEN EJECTED WHEN IN FACT THE SD MEMORY CARD HAS NOT BEEN EJECTED. DEALER TRIED TO BLAME A BRAND NEW SD MEMORY CARD FOR THE ISSUES AND REPLACED THE SD MEMORY CARD. ISSUE CONTINUES TO INTERMITTENTLY APPEAR ON THE DASHBOARD. THIS IS A NEW CAR THAT HAS THESE ISSUES SINCE BEING DELIVERED WITH 300 MILES AND NOT ALMOST 1,100 (ELEVEN HUNDRED) MILES THE ISSUES CONTINUE. THIS CAR HAS SERIOUS ELECTRONIC AND ELECTRICAL MALFUNCTIONS.

BRAND NEW OFF DEALER LOT NEEDED NEW BATTERY. FROM THAT POINT FORWARD THE VEHICLE'S ELECTRONICS CONSTANTLY MALFUNCTIONED. THE DEALER TRIED EVERYTHING INCLUDING WORKING WITH CADILLAC FOR NEW PARTS AND SUGGESTIONS TO MAKE THE ELECTRICAL SYSTEM FUNCTION NORMALLY. AFTER THREE WEEKS OF WORK, IT STILL MALFUNCTIONS AND IS DANGEROUS TO DRIVE. *TR

TAKATA INFLATORS: JULY 20, 2019 I LEASED THE VEHICLE. ON JULY 22, 2019 THE VEHICLES DASN WARNING INDICATED "SERVICE SAFETY RESTRAINT SYSTEM" ON JULY 25 I TOOK THE VEHICLE IN FOR SERVICE. ON THE AFTERNOON OF JULY 26 IT WAS RETURNED TO ME. THE SERVICE ADVISOR STATED THEY REPLACED A PART IN THE DRIVERS AIRBAG. I DROVE THE VEHICLE HOME WITHOUT AN ISSUE. WITHIN THE DAY THE ISSUE CONTINUED AND AGAIN A SERVICE WARNING. I MADE ANOTHER SERVICE APPOINTMENT AND THE DEALER KEPT THE CAR. AUGUST 5 I WAS NOTIFIED THEY REPLACE THE DRIVERS AIRBAG AND WOULD BE DRIVING THE VEHICLE 100 MILES PRIOR TO RETURNING IT TO ME. AUGUST 7 I THINK THEY RETURNED THE VEHICLE TO ME. I WAS TOLD IT WAS A FACTORY ENGINEERING ISSUE AND A RECALL WOULD BE ISSUED WHEN A FIX WAS FOUND. THE VEHICLE CONTINUES TO FLASH THE WARNING WHEN DRIVEN, TURNING AND DRIVING STRAIGHT.