2020 Ford Expedition SUV 4WD

While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.

The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH the "Power Train malfunction" warning light illuminated on the instrument panel as the vehicle went into LIMP mode. The contact stated that the vehicle would fail to accelerate when the accelerator pedal was depressed. The contact stated that the first time the failure occurred she pulled over had the vehicle was towed to an unknown Ford dealer as she was out of town. The contact stated that she was unaware of the diagnostic test result or repair. The contact stated that the failure had occurred multiple times. However, on the most recent failure after picking the vehicle up from the dealer the vehicle failed to stop when the brake pedal was depressed. The vehicle rolled into the parking lot next to the dealer and the contact had to turn the ignition off to stop the vehicle. The dealer was contacted immediately, and the vehicle was towed back to the dealer. The vehicle was currently at the dealer waiting for the diagnostic test and repair. The contact stated that the dealer contacted the Ford engineers and was awaiting guidance on how to repair the vehicle. The manufacturer was made aware of the failure. The contact stated that she had requested the manufacturer buy back the vehicle twice and was denied. The contact stated that the manufacturer advised her to contact NHTSA. The approximate failure mileage was 10,000.

The contact's husband owns a 2020 Ford Expedition. The contact stated that while driving at 65-70 MPH on cruise control, the vehicle inadvertently downshifted, skipped a gear, and lurched forward several times. There were no warning lights illuminated. The contact stated that the vehicle would skip from 3rd gear to 5th gear whenever she would depress the accelerator pedal. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The contact stated that the vehicle was repaired; however, upon picking up the vehicle from the dealer and driving home, the accelerator pedal was depressed but the vehicle inadvertently decelerated instead. There were no warning lights illuminated. The contact also stated that the RPM of the vehicle was jumping between 2,000 and 3,000 RPM. The contact continued to drive the vehicle. The vehicle was taken back to the dealer who test drove the vehicle but was unable to diagnose it. The dealer reset the adaptive learning of the vehicle; however, the failure persisted, and the vehicle would make abnormal clunking sounds while shifting into drive. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact stated that the failure reoccurred increasingly and significantly while driving. Additionally, the driver’s side rear brake had an abnormally strong burning odor. The vehicle was taken to Lebanon Ford (770 Columbus Ave, Lebanon, OH 45036) who was unable to duplicate the failure. The dealer notified the manufacturer of the failure. The manufacturer's field technician advised the dealer to replace the brake light sensors. The contact stated that the brake light sensors were replaced; however, upon picking up the vehicle, the start button was depressed but the vehicle failed to start. The manufacturer was notified of the failure and offered a buy back. The vehicle was not repaired. The approximate failure mileage was 7,400.

The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 70 MPH, the gear shifter suddenly dropped, the RPM revved up, and there was a thumping noise and a shift system malfunction warning light illuminated. The failure occurred when the contact attempted to accelerate. The failure occurred twice and on the second occurrence, the contact noticed that the RPM was revving up while attempting to accelerate. The contact released the accelerator pedal to stop the failure and the vehicle returned to normal functionality. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 30,916.

At 70+ MPH the automatic transmission tried to drop into 1st gear while on the interstate in a passing lane with heavy traffic all around. It had a loud and physical clunk then began to lose power. It was erratic, disorienting and distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a federal interstate and could easily resulted in an accident causing major injury and damage. The dealer says the car has no fault codes and they have download "updates" to the software. To date they have no explanation for why the vehicle behaved in this manner. This is the second time I have taken the vehicle in for odd transmission behavior. I have a video of the dashboard during the event showing the speed, RPM, mileage and the gear selector gauge when the transmission attempted several times to shift from higher gears to the 1st gear. I shared the video with the dealer. The video I have was taken with a iPhone. It would not up load to your site. I can make it available. This is dangerous with no answers!

Forward collision warning, dynamic brake support and automatic emergency braking do not work and the driver menu to to turn on/off and or adjust settings is inaccessible. Although not part of NHTSA recall #20V-262 issued in May 2020, my vehicle matches the exact vehicle configuration and problem(s) outlined in the recall documentation. The vehicle was brought to the dealership on 6/16/2020 where Ford claimed the vehicle did not have any of the aforementioned safety systems and therefore had no issue. [see attached paperwork dated 6/16/2020] After 1 entire month of back and forth, the dealership subsequently acknowledge the vehicle does indeed have the safety features and they need to further investigate with no commitments made on solution and or timeline. [see attached email dated The issue was spurred by a near miss collision when the systems did not activate.

While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH. Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated. This incident occurred while passing a tractor trailer truck. The truck was in the center lane and I was passing on the far left lane. As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH). This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display. Fortunately there were no vehicles closely behind me so there was little risk of an accident this time! Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.

THE POWER RUNNING BOARD ON THE PASSENGER SIDE IS MALFUNCTIONING. TWICE IT HAS OPENED AND THEN STARTED SHUTTING WITH THE DOOR OPEN AND MY CHILD'S GOOD ON IT, ALMOST CLOSING WITH THEIR FOOT IN IT. I HAVE TAKEN IT TO THE DEALER BUT THEY COULD NOT REPLICATE THE ISSUE. I AM TAKING IT IN AGAIN NEXT WEEK. THE VEHICLE WAS NOT TURNED ON AND WAS IN PARK.

WHILE THE VEHICLE IS STATIONARY, I AM STANDING AT THE BACK WITH THE LIFTGATE OPEN AND THE LIFTGATE STARTS TO CLOSE.

THE VEHICLE SHAKES/VIBRATES WHEN DRIVING OVER 65MPH, GETS WORSE THE FASTER YOU GO. SEEMS WORSE IN THE MIDDLE OF THE VEHICLE. TOOK IT TO FORD DEALER WE PURCHASED FROM AND THEY COULDN'T FIND AN ISSUE, JUST SAID ITS SOMETHING WITH THE TIRES OR RIMS. TOOK IT TO LOCAL FORD DEALER AND SAME THING, SAID IT WAS RIMS OR TIRES GIVING VIBRATION. BRAND NEW VEHICLE!! SHOULD BE A SMOOTH RIDE, AND DEALER HAS NO IDEA WHY IT DOES THIS, AND HAS NO SOLUTIONS OTHER THAN GOOD LUCK. STARTED LAST SUMMER, AFTER THE VEHICLE WAS TOWED. DEALERS DIDN'T NOTICE ANY DAMAGE OR ANYTHING NOTABLE UNDERNEATH THE VEHICLE.

WE ARE ONLY DOING PICKUP ORDERS AS WE HAVE HAD COVID. WE PARK OUR VEHICLE AND TURN THE VEHICLE OFF AND OPEN THE LIFT GATE WHILE WAITING FOR THE DELIVERY TO BE PLACED IN THE BACK OF THE VEHICLE. ONCE DELIVERY IS COMPLETE, LIFT GATE WILL ONLY CLOSE A FEW INCHES AND THE HORN BEEPS TWICE. THIS HAPPENS OVER AND OVER AGAIN UNTIL WE GET OUT AND CLOSE THE LIFT GATE MANUALLY. OUR LOCAL DEALER WE JUST PURCHASED THE VEHICLE FROM HAS TRIED TO FIX THIS ISSUE, HOWEVER, FORD HAS ADVISED US THAT THE VEHICLE HAS TO BE EITHER KEPT RUNNING, OR TURNED ON TO CLOSE THE LIFT GATE. AFTER TRYING THIS PROCESS, OUR SONS IN THE 3RD ROW HAVE BEEN GETTING NAUSEOUS FROM THE FUMES. FORD ALSO STATES IN THE USER MANUAL THAT THE LIFT GATE SHOULD BE FULLY CLOSED TO PREVENT FUMES FROM ENTERING THE VEHICLE. WE HAVE VIDEOS OF THE LIFT GATE STOPPING AND HORN BEEPING THAT WE CAN NOT SEND BUT ARE AVAILABLE IF WE ARE CONTACTED.

2020 EXPEDITION. CAUGHT ON FIRE SPONTANEOUSLY AND BURNED DOWN

TL* THE CONTACT OWNS A 2020 FORD EXPEDITION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STATIONARY IN THE DRIVEWAY AFTER BEING STARTED REMOTELY, WHILE ENTERING THE VEHICLE, THE CONTACT STATED THAT THE REAR WINDSHIELD SHATTERED INDEPENDENTLY. THE CONTACT CALLED MAINER FORD (1724 234TH ST NW, OKARCHE, OK 73762, (405) 267-9827) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO LOCAL BODY SHOP WHERE THE REAR WINDSHIELD WAS REPLACED. THE CONTACT ALSO STATED SHE EXPERIENCED SOME UNSTATED ELECTRICAL ISSUES WITH THE VEHICLE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

ON OCTOBER 19, 2020 MY HUSBAND AND I WERE TRAVELING ON I295 SOUTH NEAR JACKSONVILLE, FLORIDA WHEN WE HEARD AN EXTREMELY LOUD EXPLOSION SIMILAR TO A GUNSHOT INSIDE THE FORD EXPEDITION. THE NOISE WAS SO JARRING MY HUSBAND JERKED THE STEERING WHEEL BUT QUICKLY GAINED CONTROL. WE WERE LUCKY THERE WEREN'T ANY CARS IN THE LEFT LANE BECAUSE WE COULD HAVE CAUSED AN ACCIDENT. WE WEREN'T SURE WHAT HAD HAPPENED. AS WE QUICKLY ASSESSED THE SITUATION, WE COULD HEAR THE SOUND OF GLASS CRACKING ABOVE US. THE SUN VISOR ABOVE US WAS CLOSED AS WELL AS THE SUNROOF. THERE WAS NO DAMAGE TO THE SUN VISOR, BUT WE MADE THE ASSUMPTION THAT THE SUNROOF WAS THE CAUSE OF THE LOUD BANG AND THE SOUND OF GLASS CRACKING SO WE KEPT THE VISOR CLOSED. IF THE SUNROOF COVER WAS OPEN WE WOULD HAVE BEEN COVERED IN BROKEN GLASS. WE EXITED THE HIGHWAY AS QUICKLY AS POSSIBLE. WE DROVE INTO THE JACKSONVILLE CHRYSLER DODGE JEEP RAM WESTSIDE DEALERSHIP IN JACKSONVILLE FL, THAT WAS JUST OFF THE HIGHWAY AND THAT IS WHEN WE SAW THE SUNROOF HAD A LARGE HOLE IN IT AND THE GLASS WAS CONTINUING TO SHATTER AND DISINTEGRATE. IT WAS CLEAR FROM THE WAY THE GLASS WAS BROKEN ON THE SUNROOF THAT IT WAS AS IF THE GLASS WAS BLOWN OUTWARD FROM THE VEHICLE AND NOT CAUSED BY SOMETHING HITTING IT FROM OUTSIDE FROM ABOVE. ALSO THERE WAS NO DAMAGE TO THE INTERIOR VISOR OF THE VEHICLE. WE HAD NOT GONE UNDER A OVERPASS AND THERE WERE NO CARS IN FRONT OF US AND NO OTHER DAMAGE TO THE EXTERIOR OF THE VEHICLE. *HAVING DIFFICULTY UPLOADING IMAGES SO IF THEY AREN'T VISIBLE PLEASE CONTACT US.

BACK UP CAMERA STOPPED GIVING ANY WARNING AND DISTANCE TO OBJECTS. IF NOT AWARE OF THIS IT COULD CAUSE THE CAR TO STRIKE AND OBJECT OR ANOTHER VEHICLE.

NEW VEHICLE PURCHASE ON 9/10/20, OWNER NOTICED HEADLIGHT BEAMS WERE POSSIBLY MISALIGNED APPROXIMATELY 9/22/20 IN A WELL LIT CITY. MISALIGNMENT WAS CONFIRMED WHEN TRAVELING FROM A TOWN WITH LESS LIGHTING ON 9/26/20. DRIVER NOTICED MISALIGNMENT CAUSES DELAYED REACTION TIME AS HILLS, CURVES, AND ROAD SIGNS WERE NOT VISIBLE. CONTACTED DEALERSHIP TO REPORT ISSUE ON 9/28/20. DEALERSHIP SCHEDULED APPOINTMENT TO REMEDY ISSUE FOR 10/15/20.

AT 1000K MILES THE ELECTRICAL PANELS ON THE CAR LIT UP LIKE A CHRISTMAS TREE. WHEN IT WAS PULLED OVER AND PLACED INTO PARK, IT JUMPED. WE CALLED THE DEALER TO BE TOLD IT WAS A GLITCH AND WOULD WORK ITSELF OUT. THE NEXT TIME, WE TOOK PICTURES AND THEY MISDIAGNOSED IT TWICE. THE THIRD TIME, THEY SAW IT AND DID A BANDAID REPAIR AND NOW SAY THEY HAVE TO DISSAMBLE AND REBUILD THE CAR'S ELECTRICAL SYSTEM, INCLUDING DROPPING FUEL TANKS AND OTHER MAJOR COMPONENTS TO GET THERE. THEY ARE EVALUATING WHETHER OR NOT THEY "BUY BACK" THE CAR AND WE TAKE A LARGE DEPRECIATION HIT AND THE MONTHS IT TOOK TO REPAIR IT. IT WAS 1000 MILES WHEN IT HAPPENED AND THEY SHOULD HAVE OFFERED A FULL REFUND. NOW WE HAVE A CAR OF QUESTIONALBE INTEGRITY, THEY DID NOT LET US KNOW HOW BAD THE PROBLEM WAS AT THE BANDAID REPAIR STAGE, AND NOW WANT TO CHARGE US FOR A FACTOR DEFECT. THIS IS AFTER WE BOUGHT A TRUCK THAT DEVELOPED THE FORD "DEATH WOBBLE" AND RETURNED THE VEHICLE AT A LOSS. WE HAD A SUBURBAN FOR 20 YEARS AND NO ISSUES. FORD, WHILE FACING MULTIPLE LAWSUITS ON MANY CARS, WILL NOT OWN UP TO FACTORY MISTAKES. 3 MISDIAGNOSIS AND THEN A BANDAID FIX WITHOUT ACCOUNTABILITY OF HOW EXTENSIVE THE PROBLEM WAS WITH THE VEHICLE. FORD CORPORATE DID NOT ASK FOR PICTURES AND REFUSED TO GIVE US EMAIL ADDRESS CONTACT INFORMATION FOR THE LEGAL DEPARTMENT. RIDICULOU

WHILE DRIVING ON A CLEAR DAY ON THE INTERSTATE (NO OTHER CARS AROUND ME) THE REAR PORTION OF THE VISTA PANORAMIC SUNROOF EXPLODED, SENDING GLASS EVERYWHERE.

2020 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO PANORAMIC MOON ROOF EXPLODING WHILE DRIVING. *LD *JS