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2020 Ford Fusion 4 DR FWD

0
Recalls
16
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.9%

Complaints
Recalls

16 Complaints

for 2020 FORD FUSION
01/31/2022
Components: AIR BAGS
Incident Date: 01/22/2022
Crash: Yes
Fire: No
Vehicle Identification Number: 3fa6p0hdxlr******
Summary

The contact owns a 2020 Ford Fusion. The contact stated that after stopping to make a left turn; while in the middle of completing the turn, another vehicle approaching from the rear crashed into the driver’s side front and rear doors, dragging the vehicle for several feet before coming to a stop. The contact stated that the driver’s front and rear doors were completely destroyed however, none of the air bags deployed. The contact stated that she received some medical assistance at the scene but was then transported from the scene by an ambulance to the hospital. The contact sustained injuries to her ribs and bruises to her upper body. The contact was the only person injured in the crash. A police report was filed. The contact stated that the following day the vehicle was taken to the auto body shop by her uncle however, she was unsure if the vehicle was driven or towed. The contact stated that she was informed by her insurance provider that the doors needed to be replaced to repair the vehicle. The vehicle was not yet repaired. The contact was concerned that as severe as the crash was that the air bags did not deploy. The local dealer was contacted, and she was referred to the manufacturer for assistance. The manufacturer was contacted however, the contact stated that after being transferred several times and hung up on, she finally spoke with a representative however, she received no assistance from the representative. The manufacturer was informed of the failure. The failure mileage was 13,942.

12/11/2021
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 12/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0hd7lr******
Summary

I can hear the coolant sloshing around and gurgling while the vehicle is in park with the heat on. When I turn the heat off, the sloshing and gurgling goes away. It appears that I do not have a coolant leak.

11/08/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 10/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9LR******
Summary

"Pre-Collision Assist Not Available" shows on dash every time when starting the car now. Started in October intermittently.

09/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4LR******
Summary

After pulling forward into a parking space, I stopped and shifted my car to reverse. When I touched the gas pedal again, the car went FORWARD and the light on the shifter starting flashing quickly. I stopped and was able to shift the car and it have it move as expected. I’ve been unable to reproduce this so far but wanted to report it in case others were having similar issues.

09/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0hdxlr******
Summary

The contact owns a 2020 Ford Fusion. The contact state that the more they turn the vehicle's acceleration pedal that the vehicle would pull to the right. The contact took the vehicle to the dealer who was able to duplicate the issue however were not able to find the cause of the failure. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 23,000.

03/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/04/2021
Crash: Yes
Fire: No
Summary

TL* THE CONTACT RENTED A 2020 FORD FUSION FROM HERTZ CAR RENTAL. THE CONTACT STATED WHILE DRIVING 25 MPH ON A INCLINE HILL, A STRANGE SOUND OCCURRED AND THE VEHICLE STARTED TO SLOW DOWN. THE CONTACT DEPRESSED THE ACCELERATION PEDAL , HOWEVER THE VEHICLE STARTED TO ROLL BACKWARDS DOWN THE HILL CAUSING THE VEHICLE TO CRASH INTO TWO OTHER VEHICLES. NO WARNING LIGHTS WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DAMAGED ON THE DRIVER SIDE DOOR AND THE BACK LIGHT WAS DENTED. THE CONTACT SUSTAINED WHIPLASH AND LOWER BACK PAIN; NO INJURIES SUSTAINED BY OTHER VEHICLE DRIVERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE A PARKING LOT AND THEN TOWED TO HERTZ CAR RENTAL LOT(625 SOUTH COLUMBUS AVE , MOUNT VERNON NY, 10550 914-665-1780). THE CONTACT STATED THE RENTAL COMPANY WAS APPRISING THE VEHICLE AND HAD NOT RECEIVED ANY UPDATES. THE FAILURE MILEAGE WAS 23,600. THE VIN WAS NOT AVAILABLE.

02/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XLR******
Summary

BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. THIS IS A FLEET VEHICLE.

02/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79LR******
Summary

BATTERY DRAINS VERY QUICKLY AND NEEDS TO BE JUMP-STARTED REPEATEDLY, WHICH HAS RISKS TO SAFETY AND EQUIPMENT. A NEW BATTERY WAS INSTALLED EARLIER THIS MONTH AND IT HAS ALREADY DRAINED ALSO. THIS IS A FLEET VEHICLE.

02/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G78LR******
Summary

THERE WAS WHITE SMOKE COMING OUT OF THE HOOD AND THERE WAS A SMELL OF BURNED RUBBER. I HAD REACHED MY DESTINATION AND HAD JUST PARKED.

01/27/2021
Components: WHEELS
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0CD2LR******
Summary

WHEEL BEARING HAD TO BE REPLACED, HEARD SOUND WHILE IN MOTION AND SLOWED DOWN CAR. CAR ONE YEAR OLD AND LESS THEN 30K MILES

12/14/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D92LR******
Summary

THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CANNOT CHANGE THE RADIO STATION. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING HAD TO HARD RESET THE SYSTEM CAR ALSO SHIFTS HARD IN AND OUT OF PARK AND REVERSE, MAKES A CLUNKING SOUND AND SHIFTS HARD IN FIRST AND SECOND

09/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3LR******
Summary

THE TOUCHSCREEN DISPLAY IS NOT WORKING. IT TURNED COMPLETELY BLACK. I CAN CHANGE THE VOLUME USING THE DIALS, BUT I CANNOT CHANGE THE RADIO STATION. IT ALSO WILL NOT SHOW MY BACK UP CAMERA. I SHUT OFF MY CAR AND TURNED IT BACK ON AND IT IS STILL NOT WORKING

09/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4LR******
Summary

AS I'M DRIVING MY RADIO SHUTS OFF AND WILL NOT POWER ON. THE VEHICLE WAS IN MOTION

06/11/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0LR******
Summary

TL* THE CONTACT OWNS A 2020 FORD FUSION. THE CONTACT STATED THAT THE BACKUP CAMERA REMAINED ON WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO THE ROYAL OAK FORD DEALER, LOCATED AT: 27550 WOODWARD AVE, ROYAL OAK, MI 48067, WHERE THE SENSOR WAS REPLACED. THE CONTACT STATED THAT WHILE DRIVING HOME, THE VEHICLE HIT A POT HOLE, THE FRONT PASSENGER'S TIRE WENT FLAT. THERE WAS NOT SPARE TIRE. THE CONTACT'S HUSBAND PURCHASED A NEW TIRE, JACKED THE VEHICLE UP TO REPLACE THE TIRE. WHILE ON THE JACK, THE VEHICLE WENT IN REVERSE, ROLLED BACK AND FELL OFF THE JACK. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SPARE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO A BODY SHOP TO REPLACE AN MUD GUARD THAT DETACHED. THE PART WAS NOT REPLACED. THE FAILURE MILEAGE WAS 4,051.

05/27/2020
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/24/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0LU5LR******
Summary

I GOT INTO AN ACCIDENT ON THE HIGHWAY, DEAR RAN IN FRONT OF ME, HIT DEER CAR LOST CONTROL AND WENT INTO A DITCH, HITTING A TREE. MY AIR BAG DIDN'T DEPLOY AND MY SEATBELT DIDN'T LOCK UP. AFTER I GOT AN ALERT ON MY PHONE SAYING IT WAS FAULTY. SUFFERING WITH NECK AND BACK INJURIES.*DT*JB *TR

12/25/2019
Components: WHEELS
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU1LR******
Summary

THE MICHELIN ENERGY SAVER A/S HAD TWO FAILED TIRES ONE WITH A BLOW OUT AND THE OTHER WITH A SIDE WALL BUBBLES. TIRES ONLY HAVE 1800 MILES ON THEM ON A BRAND NEW CAR. DEALERSHIP CLAIMED ROAD HAZARD BUT NOTHING WAS HIT AND THERE WERE NO PUNCTURES.

0 Recalls

for 2020 FORD FUSION

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