EN

2020 Ford Mustang GT350R 2 DR RWD

4
Recalls
22
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.3%

Complaints
Recalls

22 Complaints

for 2020 FORD MUSTANG GT350R
01/11/2022
Components: POWER TRAIN,ENGINE
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH9L5******
Summary

The contact owns a 2020 Ford Mustang. The contact stated that while driving at 45 MPH, the vehicle was jerking and shaking uncontrollably. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure recurred increasingly while driving on the interstate. The contact veered to the side of the road. The vehicle was towed to the contact’s residence. Then the vehicle was towed to the dealer who diagnosed that no issues were found. The manufacturer was notified of the failure and referred the contact to a second dealer; Don Rich Ford Co Inc (221 E Montgomery St, Villa Rica, GA 30180) who diagnosed the grille shutter and the sensor fuel injectors had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was towed to a third dealer; Pugmire Ford (1 Ford Way, Carrollton, GA 30116) who diagnosed that the valve body and other unknown components of the transmission needed to be replaced. The contact stated that he has sustained back injuries due to the failure but had not sought medical assistance. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 23,600.

12/14/2021
Components: AIR BAGS
Incident Date: 12/03/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1fa6p8th7l5******
Summary

The contact owned a 2020 Ford Mustang. The contact stated while driving at 65 MPH, in the center lane a tractor-trailer side swipe and hit the contact front passenger side door which caused the contact vehicle to spin around and hit a median wall, and spin out again with the vehicle coming to a stop in the middle of the intersection. The front tires were ripped from the vehicle. The air bags did not deploy. The contact sustained bruises on the lower and upper back, bruises to both knees. The contact also sustained vision impairment to where he started seeing black dots and a bruised left arm. The contact was also suffering from panic attacks. The passenger sustained a bump on the forehead, neck, and lower back bruises, as well the right knee was severely swollen. There was no medical treatment at the scene, but the contact went to the hospital the next day. A police report was filed. The vehicle was towed to a collision center where the insurance company deemed the vehicle was a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,000.

12/14/2021
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 10/31/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P8TH7L5******
Summary

This vehicle has been in an accident with damage exceeded $5000.00 (I have a Ford Dealerships estimate to prove damage on the vehicle has not been eepaired nor reported) Again, substantial, front drivers side, hood, wheel, breakline, door and underbody damage occurred to this vehicle. It was never reported to Carfax nor any online reporting agency. This vehicle is being resold with a 'clean' carfax because damage has never been reported.

10/14/2021
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 07/26/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P8TH3L5******
Summary

On July 26, 2021, I had a head on collision ( driver side to driver side ) where I felt like the vehicle didn’t want to stop. Even when I applied the brake, the vehicle kept going forward. In that collision, even though I was wearing my seatbelt, my head went straight up and I hit the top of my car. My head felt crunched into my neck and shoulders, and the belt restrained me enough to pull my right shoulder back and down from having my head crunching further into the top of my car. Although I wasn’t given a ticket for the accident, the Police found me to be at fault. Later, I went to an Urgent Care where they diagnosed me with having a concussion. I haven’t seen any other necessary doctors, because I don’t have the money out of pocket. I don’t know that my remaining PIP will cover anymore. I am still having issues with my head, neck, back, and hip now. I recently saw a Dentist and I may have TMJ. I never have experienced such pain of my entire left side of my face. My migraines have increased in frequency and intensity, and other health issues are agitated and inflamed.

09/09/2021
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH3L5******
Summary

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V573000 (Service brakes, Hydraulic, Service brakes) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

06/09/2021
Components: STEERING
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH1L5******
Summary

Periodically receive indication of 1) Steering assist fault service required 2) Hill start assist not available 3) advancetrac unavailable. While these messages appear on the dash, the electric power steering system fails. This happens frequently, where there is no power steering when operating vehicle. Could be potentially dangerous while making low speed turns. The system is up to date. Local Ford service center believes the problem is the motor of the steering rack. The part is on back order with no indication of the dangerous problem being repaired any time soon.

04/16/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH4L5******
Summary

2020 FORD MUSTANG. CONSUMER WRITES REGARDING ACCELERATOR SAFETY INCIDENT. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHILE BEING DRIVEN. THE DEALER WAS NOTIFIED AND COULD NOT REPLICATE THE FAILURE. *JS

04/08/2021
Components: EXTERIOR LIGHTING,SEATS,UNKNOWN OR OTHER
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH1L5******
Summary

RENTING VEHICLE FOR LONG TERM USE. DRIVE AS MOSTLY SINGLE WOMAN AND COMMUTE UP TO 2 HRS. SIDE LIGHTS ARE ATTENTION GRABBER FOR NIGHT TIME USE. EX DRIVING ON 8 AND STOPPING AT REST STOP OR FOR GAS DREW MUCH UNWANTED ATTENTION. MY CELL PHONE SLID UNDER PASSENGER SEAT AND I HAD TO EXIT VEHICLE MOVE CAR FORWARD AND BACK TO TRY AND PRY OUT. THIS COULD HAVE BROKEN MY NEEDED MEANS OF COMMUNICATION OR HURT MY HAND AS SEAT IS LOW FOR BETTER COMFORT BUT NO ROOM TO GRAB THINGS UNDERNEATH. ALSO BACK SEATS STRAP TO ALLOW ENTRY TO TRUNK. AS AN ADVOCATE THIS IS AN EASY ACCESS TO STOW AWAY PASSENGERS OR HAVE SOMEONE HIDE IN TRUNK. THE TRADITIONAL STRAP IN BETWEEN SEAT AND MUCH TIGHTER MAKES THIS MORE OF A PROCESS BUT WOULD MAKE MORE SENSE TO DRIVERS LIKE MYSELF AS A VICTIM OF SEXUAL ASSAULT. THANK YOU FOR YOUR TIME.

04/02/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF8L5******
Summary

TL * THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE CONTACT HEARD A LOUD CLICKING SOUND COMING FROM THE VEHICLE. ADDITIONALLY, THE INTERIOR LIGHTS AND HEADLIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE VEHICLE LOSS MOTIVE POWER AND STALLED, WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO TOWNE FORD OF REDWOOD CITY (1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY THE BATTERY HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE . THE FAILURE MILEAGE WAS 20,318.

02/12/2021
Components: SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Incident Date: 02/12/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FATP8UH2L5******
Summary

I WAS PULLING INTO A PARKING SPACE, I STEPPED ON THE BRAKES. THE CARE SPEND UP WITH THE TIRES SPINNING AND JUMPED THE CURB AND HIT A TREE. WHEN . I TRIED TO REVERSE TO REVERSE THE TIRES CONTINUED TO SPEND AND THE CAR CONTINUED TO MOVE FORWARD JUMPED THE CURB .AND HIT A TREE A CO WORKER WITNESS MY CAR S WHEELS SPINNING FORWARD WHEN I HAD MY FOOT ON THE BRAKES. THE ENITRE RIGHT FRONT SIFE OF THE CAR IS DESTROYED AND THE PASSENGER SIDE DOOR IS NOT OPENING.

01/21/2021
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/12/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN CRUISE CONTROL, THE BRAKE WARNING LIGHTS FAILED TO ILLUMINATED PROPERLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) WAS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,740. THE VIN WAS NOT AVAILABLE.

12/16/2020
Components: SERVICE BRAKES
Incident Date: 10/29/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P8TH9L5******
Summary

ON 8/29/2020 A FORD AGENCY LOCATED IN MIAMI, FL SOLD ME MY 2020 FORD MUSTANG VEHICLE WITH A FACTORY DEFECT IN THE BRAKE SYSTEM AND THEY DID NOT MAKE THE PARTICIPATION IN TIME TO CORRECT THE MECHANICAL DEFECT OF MY VEHICLE ACCORDING TO TO NHTSA. THE TRUTH IS THAT I HAD AN ACCIDENT IN THE CITY OF MIAMI, FL ON 10/29/2020 8:27 PM GOING UP THE EXIT RAMP 826 PALMETO EXPRESSWAY IN THE CITY OF MIAMI, FL WITH THE TOTAL LOSS OF MY VEHICLE SHOOTING THE BAGS OF AIR. THE ACCIDENT OCCURRED BECAUSE THE POLICE PROCEEDED TO STOP THE TRAFFIC IN A PREVENTIVE WAY AND SUDDENLY BECAUSE A MOTORIZED CARAVAN WAS PASSING ALL THE VEHICLES WE HAD TO APPLY THE BRAKE WITH THE MISFORTUNE THAT MY VEHICLE DUE TO THE FAILURE IN THE BRAKING SYSTEM WITH WHO SOLD IT TO ME, THE BRAKE LINE BROKE CAUSING THIS DAMAGE TO MY CAR, THE COLLISION FROM THE REAR WITH A TRUCK. I ATTACH PHOTOS OF THE BREAKAGE OF THE BRAKE LINES, PHOTOS OF MY VEHICLE'S CONDITION, A LETTER ISSUED BY THE ACCIDENT CLINIC WHERE I KEEP DOING REHABILITATION THERAPY AND A POLICE REPORT.

11/16/2020
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF7L5******
Summary

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V573000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AUTOMAX FORD LOCATED AT 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL APRIL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/02/2020
Components: SERVICE BRAKES
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF3L5******
Summary

BRAKE PEDAL BRACKETS THAT BROKE DURING EMERGENCY BREAKING

10/27/2020
Components: SERVICE BRAKES
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF7L5******
Summary

MANUFACTURER RECALL 20S52 AND NHTSA RECALL 20V573 NOTIFIED WALKER FORD, FL, NO ACTION BEING TAKEN.

09/30/2020
Components: SERVICE BRAKES
Incident Date: 09/30/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2020 FORD MUSTANG. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER AND RICART FORD LOCATED AT 4255 S HAMILTON RD, GROVEPORT, OH 43125, WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

09/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8TH4L5******
Summary

IF DOOE IS NOT FULLY CLOSED AND ENGINE IS SWITCHED TO DRIVE, SYSTEM SAYS TRANSMISSION NOT IN PARK RATHER THAN JUST DOOR AJAR

09/24/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FATP8FF3L5******
Summary

DIGITAL INSTRUMENT CLUSTER GOES BLANK WITHOUT WARNING, USUALLY WHEN STARTING IT UP AFTER IT'S BEEN RUNNING. IT TAKES BETWEEN 10-30 MINUTES TO COME BACK ON. DEALER DOING WARRANTY WORK HAS RUN THROUGH ALL FORD RECOMMENDED TESTS AND REINSTALLATION OF AS BUILD DATA - NOTHING WORKS. THIS HAS HAPPENED SINCE THE VEHICLE WAS BRAND NEW; I NOW HAVE 19,000 MILES ON IT. FORD DOES NOT HAVE A TSB FOR THE 2020 GT MUSTANG WITH THIS PROBLEM. I CANNOT DRIVE THE VEHICLE WITHOUT THE INSTRUMENT PANEL.

09/15/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FATP8UH2L5******
Summary

THE ACTUAL GETRAG DEFECTIVE AND FAULTY MANUAL TRANSMISSION ON FORD MUSTANG 2020 STILL CAUSING SERIOUS PERSONAL SAFETY ISSUES NOWADAYS. IN MANUAL TRANSMISSION VEHICLES, DOWNSHIFTING GEARS ON A RELIABLE, EFFECTIVE AND EFFICIENT TRANSMISSION 'PART', IT'S A SERIOUS AND DETERMINING FACTOR AT THE MOMENT THE DRIVER NEEDS TO SLOW DOWN SAFELY OR EVEN STOP THE VEHICLE, ESPECIALLY ON LONGER DOWNHILL ROADS SO BRAKE OVERHEATING AND POSSIBLE FAILURE OF THEM CAN BE AVOIDED OR IN THE EVENTUAL CASE OF TOWING A LOAD... SHIFTING GEARS AT ALSO IMPORTANT WHEN INCREASING SPEED IS REQUIRED OR EVEN EXPECTED, LIKE AT THE MOMENT A CAR INCORPORATES OR MERGE IN TO A FREEWAY FROM THE RAMP AND IT'S REQUIRED TO MATCH THE ONGOING AND SPECIALLY, THE ONCOMING VEHICLES OR TRAFFIC, THIS RISK INCREASES IF THE ONCOMING VEHICLE IS A LOADED TRAILER TO SET 1 EXAMPLE. BEING ABLE TO EFFICIENTLY INCREASE SPEED IF 'SLOWING DOWN' OPTION IS NOT THE ADVISABLE IN THE PARTICULAR CIRCUMSTANCES; IS ACTUALLY A DETERMINING FACTOR AT THE MOMENT OF AVOID A LATERAL DEADLY COLLISION OR IN THE BEST OF THE CASES AN INJURY. THIS DEFECTIVE TRANSMISSION HAD SITUATED ME IN THIS KIND OF RISKY SITUATIONS OF COLLISION AND DEADLY CRASHES, THAT FORTUNATELY WERE MANAGED TO BE AVOIDED. FORD IT'S ACTUALLY FACING ON THIS YEAR (2020) A 'CLASS ACTION' (CASE 2:20-CV-11310-LJM-DRG ECF NO.1) FOR REFUSING US THE CUSTOMERS, TO GET REPLACED, REPAIRED, AND TOTALLY SOLUTION AND 'CURE' THE PROBLEM WITH THIS DANGEROUS AND UNRELIABLE TRANSMISSION PART. UNLIKE! FORD REFUSES TO ACKNOWLEDGE THEIR RESPONSIBILITY AND TRYING TO SCAM US AND EVEN CHARGE US EXPENSIVE AMOUNTS FOR REPAIRS, CLAIMING THAT 'IT'S A WEAR AND TEAR' ISSUE OR 'AGGRESSIVE DRIVING', 'DRIVERS PERFORMING BURNOUTS' ETC. TRYING TO SCAM US WITH EVEN A 1 MONTH OF USING, BRAND NEW CARS AND WITH THEIR WARRANTY, CLAIMING THAT IT'S DUE TO THE CLUTCH AND CLUTCH IS THE ONLY THING THEY DON'T COVER.

08/31/2020
Components: SERVICE BRAKES
Incident Date: 07/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF8L5******
Summary

I MADE A SAFE DRIVING TRAINING WITH MY NEW 2020 FORD MUSTANG GT (EU MODEL) (AS I DO FOR EVERY NEW CAR I BOUGHT). DURING THE FIRST BREAK TRAINING (EMERGENCY BRAKING FROM 50KM/H (~31MPH) TO 0 ) THE BREAK PEDAL BROKE. LUCKILY JUST RIGHT BEFORE THE VEHICLE STOPS AND NOT AT THE BEGINNING OF THE MANEUVER. IT WAS NOT POSSIBLE TO MOVE THE VEHICLE ANYMORE, AS THE PEDAL WAS LOOSE NOW AND BRAKING NOT POSSIBLE ANYMORE. I THINK MAYBE OTHER BATCHES OF THIS PLASTIC BREAK-PEDAL HOLDERS MIGHT BE AFFECTED (PLEASE SEE ATTACHED PICTURES).

08/24/2020
Components: SERVICE BRAKES
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FATP8FF4L5******
Summary

WHILE DRIVING STRAIGHT AT APPROXIMATELY 65 MPH HEAVY PRESSURE WAS APPLIED TO BRAKE PEDAL CAUSING THE BRACKET HOLDING THE BRAKE PEDAL LEVER TO SNAP. THE BRAKE PEDAL THEN SUNK TO THE FLOOR CAUSING THE BRAKES TO NO LONGER BE FUNCTIONAL. THE ENTIRE BRAKE PEDAL ASSEMBLY WAS THEN DANGLING FROM THE ONE OF IT'S CONNECTION POINTS. A PIECE OF THE PEDAL BRACKET HAD SNAPPED FROM THE PIVOT POINT AND WAS THEN LOOSE ON THE FLOOR OF THE VEHICLE. EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE AND LUCKILY THERE WAS NO ACCIDENT CAUSED. THIS IS A SERIOUS ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT.

07/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P8CF9L5******
Summary

WASHING MY CAR AROUND THE EXHAUST PIPES I CUT MY FINGER TO THE BONE. THIS IS THE SECOND TIME I HAVE CUT MYSELF ON THESE PIPES. AFRAID MY SON OR ANOTHER PERSON WILL HAVE THE SAME ISSUE.

0 Recalls

for 2020 FORD MUSTANG GT350R

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