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2020 Ford Transit Connect WAGON FWD

4
Recalls
5
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

5 Complaints

for 2020 FORD TRANSIT CONNECT
12/24/2020
Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LS6E24L1******
Summary

ON TWO DIFFERENT OCCASIONS THE DASH INDICATOR STATED AS FOLLOWS: "PRE-COLLISION ASSIST NOT AVAILABLE". WHEN THIS ERROR MESSAGE APPEARS, THE CAR DOES NOT ACCELERATE PROPERLY. THE TRANSMISSION SEEMS TO FLUCTUATE BETWEEN GEARS, AND THE CAR WILL NOT ACCELERATE, AND THE VEHICLE SEEMS AS IF THE PRE-COLLISION ALERT IS ENGAGING OR ATTEMPTING TO ENGAGE, BUT DOES NOT HOWEVER, STOP THE VEHICLE, RATHER, THE VEHICLE HESITATINGLY OR HALTINGLY WILL NOT ACCELERATE PROPERLY UPON PRESSING THE ACCELERATOR PEDAL. ON BOTH OCCASIONS , I IMMEDIATELY STOPPED THE VEHICLE IN A SAFE LOCATION, TURNED THE VEHICLE OFF, AND TURNED THE VEHICLE BACK ON AGAIN. IT SEEMS AS IF THE COMPUTER MODULE IS RESET UPON TURNING THE VEHICLE OFF AND THEN ON AGAIN. UPON TURNING THE VEHICLE ON AGAIN, IN BOTH INSTANCES, THE PROBLEM DISAPPEARED. HOWEVER, THE MOST RECENT INSTANCE OF THIS PROBLEM, UPON TURNING THE VEHICLE BACK ON, THE ERROR MESSAGE DISAPPEARED, AND THE ACCELERATION OF THE VEHICLE RETURNED TO NORMAL, BUT THE YELLOW ENGINE LIGHT REMAINED ON, UNTIL RESTARTING THE VEHICLE THE NEXT DAY.

08/02/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7E26L1******
Summary

ON SATURDAY AUGUST 1, 2020, ME AND MY WIFE DROVE A CAR AFTER WORK AROUND 6:30PM. THIS FORD TRANSIT CONNECT HAS BEEN DRIVING A MONTH SINCE WE BOUGHT IT. WHEN WE TOOK ON THE ROAD WITH AROUND 30MILES SPEED 10MINUTES AFTER WE LEFT, SUDDENLY A WARNING MESSAGE CAME UP SAID THAT "PRE-COLLISION ASSIST NOT AVAILABLE". AS WE SAW THE MESSAGE WE HAD NEVER SEEN BEFORE, WE SLIGHTLY REDUCED A SPEED BELOW 25MILES AND KEPT DRIVING. WE SLOWLY PUSH AN ACCELERATOR TO SPEED UP AGAIN, HOWEVER SUDDENLY WE HEARD CLUNK SOUND, AND THE CAR SHOOK BACK AND FORTH. RPM INDICATOR MOVE ABNORMALLY. WE TRIED TO FIND A RIGHT PLACE FOR PULLING OFF A CAR, HOWEVER WE COULDN'T FIND IT IMMEDIATELY. AROUND 3 MILES DROVE, WE PULL OFF A CAR AND TURNED ENGINE OFF. AFTER A WHILE, TURN IT ON AGAIN. A WARNING MESSAGE IS STILL ON. A CAR STILL SHOOK BACK AND FORTH WHILE WE DROVE AND RETURN TO HOME.

06/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2020
Crash: Yes
Fire: Yes
Vehicle Identification Number: NM0GE9E26L1******
Summary

VEHICLE OPERATOR WAS TRAVELING TOO FAST WHEN MERGING, 65 MPH, THEN LOST CONTROL AND STRUCK A SAFETY BARRIER. A FEW MINUTES AFTER THE CRASH, A FIRE STARTED FROM THE FRONT OF THE VEHICLE. SEE ATTACHMENT. *TR*DT

03/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: NM0LS7F21L1******
Summary

FAILURE WITH THE TRANSMISSION WITH ONLY 8000 MILES

10/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2019
Crash: No
Fire: Yes
Vehicle Identification Number: NM0GE9E21L1******
Summary

AFTER THE DRIVER I STOPPED AT A STOP LIGHT AFTER GETTING OFF THE FREEWAY, HE THE ACCELERATOR PEDAL AND THERE WAS BARELY ANY POWER. THE VEHICLE HAD TROUBLE ACCELERATING AND WAS PUTTING. THE DRIVER PULLED OVER AND CHECKED THE TEMPERATURE GAUGE, WHICH WAS FINE, AND THERE WERE NO BLINKING LIGHTS INDICATING ANY MALFUNCTION. THE DRIVER THEN PROCEEDED BUT THE VEHICLE WAS STILL PUTTING. AFTER PASSING THE NEXT INTERSECTION, THE DRIVER SMELLED AN ODD FUME. THEY PULLED OVER AND SAW SMOKE COMING OUT FROM UNDER THE HOOD. AS THEY PARKED THE VEHICLE, THE SMOKE TURNED BLACK. THE DRIVER THEN HURRIEDLY GOT OUT OF THE VEHICLE. THE VEHICLE WAS NOW ON FIRE AND THE DRIVER BELIEVES THEY SAW SOMETHING WAS LEAKING FROM THE VEHICLE. A BYSTANDER CALLED 911 AND FAIRLY QUICKLY, THE FIRE DEPARTMENT PUT OUT THE FIRE.

4 Recalls

for 2020 FORD TRANSIT CONNECT
10/09/2020
CAMPAIGN NUMBER: 20V550000
POWER TRAIN:AUTOMATIC TRANSMISSION
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Campaign Number: 20V550000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

15/10/2020
CAMPAIGN NUMBER: 20V636000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
If the engine overheats, it can result in engine damage and increase the risk of a fire.
Campaign Number: 20V636000
Manufacture: Ford Motor Company
Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Summary

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/12/2020
CAMPAIGN NUMBER: 20V791000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.
Campaign Number: 20V791000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/05/2021
CAMPAIGN NUMBER: 21V376000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Campaign Number: 21V376000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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