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2020 Freightliner Sprinter 2500 Crew Van VAN AWD

10
Recalls
2
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

2 Complaints

for 2020 FREIGHTLINER SPRINTER 2500 CREW VAN
06/22/2021
Components: LANE DEPARTURE
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: W2W4EBVY8LT******
Summary

The Lane Keep Assistant (LKA) as implemented is a severe safety flaw. The LKA only take input from lane markers on the road but fails to consider other issues such as other vehicles or construction. Several times on my most recent drive on interstate highways at 70-80 mph I was passing large semi trucks. The trucks drifted out of their lane and into my lane. I took emergency evasive action to steer my vehicle out of the way of the semi truck but the Lane Keep Assistant (LKA) noticed I was out of my lane and aggressively steered my vehicle back into the other vehicle. Luckily I did not hit the other vehicle but the LKA made avoiding other vehicles more difficult and could contribute to a collision if the driver is not foreful enough to both steer out of the way of danger and to counter the steering control of the LKA. 1. This feature should not be allowed on vehicles as implemented. In my 30 years of the driving this is the most dangerous feature I have ever experienced. My vehicle is trying to kill me!! 2. This feature should have the ability to be set to "off" permanently or tied to a driver's profile settings to remain off while that driver is in control. Drivers should not have to remember to turn off the feature manually every time the car is started. 3. Driver's should have the ability to turn off steering control but still have the lane departure warning signal.

01/20/2021
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: W2W4EBVY8LT******
Summary

COLOR INSTRUMENT CLUSTER INCLUDING COLOR DISPLAY BETWEEN THE SPEEDOMETER AND TACHOMETER WILL NOT DIM AT NIGHT. THE RESULTING WASH OF LIGHT MAKES SEEING OUT THE SIDE MIRRORS OR ANYTHING AT NIGHT VERY DIFFICULT. VAN IS NOT SAFE TO DRIVE AT NIGHT. MANUFACTURE CONFIRMS THE PROBLEM BUT HAS NO FIX.

0 Recalls

for 2020 FREIGHTLINER SPRINTER 2500 CREW VAN

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