EN

2020 Hyundai Tucson SUV AWD

1
Recalls
57
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.5%

Complaints
Recalls

57 Complaints

for 2020 HYUNDAI TUCSON
01/29/2022
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA40LU******
Summary

These vehicles I been noticing looks like they having issues with their staters or something I been seeing on Youtube everyone having same issue like I'm where on cold days you try to start the engine it just makes a clicking sound with a burning smell

01/24/2022
Components: VISIBILITY/WIPER
Incident Date: 01/15/2022
Crash: No
Fire: No
Vehicle Identification Number: Km8j3ca40lu******
Summary

I’ve owned this vehicle for a year and a half and have had to fix my windshield 3 times. 2 of those, including replacement. After only have the car for 2 months the windshield cracked. Then after I have had to replace it twice. I don’t know if it’s faulty design, but there have been lots of complaints of 2020 Hyundai windshields

01/21/2022
Components: LANE DEPARTURE
Incident Date: 11/12/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL8LU******
Summary

For at least the last 60 days, the blind spot warning camera system will disengage while driving. Took the vehicle to the local dealer, who had the car for 2 days and could not determine the cause. They did discover it will disengage after driving the car for 18 miles. They have called Hyundai for assistance. So far, no information received back from Hyundai on how to correct this issue.

01/17/2022
Components: BACK OVER PREVENTION
Incident Date: 12/14/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL1LU******
Summary

The backup camera in the 2020 Tucson Ultimate is blurry, creating a serious safety issue. We have taken the vehicle to the dealer repeatedly with this complaint and although the service advisor agrees, Hyundai has refused to replace or repair the camera. Note that there are many of the same complaint that can be found through a simple internet search, but apparently Hyundai refuses to acknowledge and repair the issue. Both the driver's safety and the safety of others are at risk, since it's not possible to see clearly what is behind the vehicle. The problem has been confirmed by the dealer and the dealer requested a replacement backup camera, but Hyundai declined authorization for the replacement. Federal regulation that went into effect in May 2018 requires that all new vehicles must have a backup camera. Surely the backup camera must be usable, as opposed to just existing to satisfy the legal requirement? This camera is so blurry it is barely usable. We had this exact same make and model from the 2016 model year and the backup camera was crisp and clear, so this is definitely an issue with this particular model year.

12/09/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/20/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL5LU******
Summary

Hyundai Tucson Sport 2020, this happens always, while driving in the highway, long distance the forward collision warning activates (no cars in front of me or any objects) and the SUV make a sudden stop and it sound a loud scary noise, then I have to park, turn it off and then start the SUV again because the rpm starts going up. This is a safety hazard, luckily no one was behind me or I could get hit in the middle of the highway. I took the SUV to the Hyundai dealership where I bought it in San Juan, Kennedy, but they said they didn’t find anything. I took it then to the Hyundai dealership in Caguas, P.R. to have it check and still waiting on a response. It’s been a year and still no one finds what’s the problem. I feel my life is at risk when driving in the highway.

12/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/04/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA49LU******
Summary

While I was driving my car on the highway I notice my back window was getting foggy and about 5 minute later all my indicators on my dashboard lift up and my car went dead trying to get off the highway ramp and smoke came out of the hood, this was a brand new car, Hyundai Tucson 2020 and only have 23000 miles on it, from when I purchase it, please can you check in to this for me.

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/29/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA43LU******
Summary

The contact owns a 2020 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the dealer informed the contact that the parts for the recall repair was available. The contact stated that an unknown warning light was illuminated. The dealer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Parts distribution disconnect. Vehicle has been repaired.

09/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2021
Crash: Yes
Fire: No
Vehicle Identification Number: KM8J2PA48LV******
Summary

The contact owns a 2020 Hyundai Tucson. The contact stated that while driving approximately 65 mph, the instrument dashboard display suddenly blacked out and the steering wheel malfunctioned causing the driver to lose control of the vehicle and crash down an embankment into a tree. The contact mentioned that when she attempts to exit because the vehicle was on the edge of an embankment when she exits the vehicle she fell into a tree then climbed up to the roadway where she was found unconscious. During the incident, the driver sustained a fractured left shoulder and head trauma. The contact currently was being seen by a Neurologist for her head trauma. A police report was taken at the scene and the vehicle was towed away. It took over an hour for the vehicle to be retrieved from the embankment. The cause of the failure was not determined. Prior to the crash, the vehicle had been serviced on multiple occasions for exhibiting a loss of power and hesitation to accelerate. The vehicle was taken to the local dealer who replaced the transmission and reprogrammed the computer software but the failures continued to occur. The manufacturer was notified of the failures. The failure mileage was 38,000.

07/13/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL1LU******
Summary

The contact owns a 2020 Hyundai Tucson. The contact received a recall notification for NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

05/12/2021
Components: VISIBILITY/WIPER
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL6LU******
Summary

MY WINDSHIELD CRACKED. THE VEHICLE WAS STATIONARY. NOTHING HIT IT. IT STARTED OUT AS A 5INCH LONG CRACK AND IS NOW 18INCHES. I CANT FEEL IT ON THE INSIDE, OR OUTSIDE OF THE GLASS. IT IS FROM THE INSIDE.

04/13/2021
Components: VISIBILITY/WIPER,BACK OVER PREVENTION
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL0LU******
Summary

I SUBMITTED A SAFETY ISSUE WITH MY CAR'S FRONT AND REARVIEW CAMERA. IN LOW LIGHT, IT IS IMPOSSIBLE TO SEE WHAT IS BEHIND ME OR HOW FAR I AM FROM THE OBJECT BEHIND ME. THE FEDERAL GOVERNMENT MANDATES BACKUP CAMERAS BUT DOES THAT MEAN A MANUFACTURER CAN JUST PUT ANY CAMERA ON CAR WITHOUT IT WORKING PROPERLY? IT IS NOT ONLY A PROBLEM ON MY CAR, I HAVE LOOKED AT OTHER 2020 HYUNDAI TUCSON ULTIMATE TRIM LEVELS, AND IT HAS THE SAME PROBLEM. WE CAN NOT WAIT UNTIL WE RUN OVER SOMEONE BEFORE SOMEONE STEPS IN. PLEASE REVIEW AND TAKE MY COMPLAINT SERIOUSLY.

04/06/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL1LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES,HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER JONES BEL AIR HYUNDAI LOCATED AT 1504 BELAIR ROAD, BELAIR, MD 21014 WAS NOTIFIED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE UNTIL FALL OF 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/24/2021
Components: SEATS
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL1LU******
Summary

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT WAS BURNT AND MELTED SO DEEP IT WAS UNBELIEVABLE BECAUSE MY SEAT HEATER WAS ON, MY CAR COULD HAVE BEEN EXPLODED, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BURN BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE. IMAGINE IT WAS A CAR SEAT ON IT OR A PARALYSIS PERSON WHO WAS SITTING THERE.

03/23/2021
Components: SEATS
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL1LU******
Summary

I WAS DRIVING THEN I SMELLED SOMETHING, DIDN'T FIGURE OUT WHERE THE SMELL COME FROM AT FIRST, BUT WHEN I GOT HOME I REALIZED THAT MY REAR SEAT BURNED AND MELTED SO DEEP IT WAS UNBELIEVABLE JUST BECAUSE MY SEAT HEATER WAS ON FOR 2, 3 HOURS, IT WAS MELTED COMPLETELY. I TOOK IT TO DEALERSHIP THEY WERE SO SCARED THEY SAID THAT THEY HAVE NEVER SEEN SOMETHING LIKE THIS BEFORE, I WAS SO SCARED, WHY SEAT SHOULD BE BURNT BECAUSE THE SEAT HEATER IS ON!!!!! IT'S UNBELIEVABLE.

03/23/2021
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 03/23/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL7LU******
Summary

THIS CAR HAS HAD AN ACTIVE RECALL FOR MONTHS, I HAVE TRIED TO GET THIS FIXED AND WHEN I MAKE AN APPOINTMENT TO GET THE CAR SERVICED THEY SAY THEY DON'T HAVE THE PARTS FOR THE RECALL AND DON'T KNOW WHEN THEY WILL GET IT. NOW I ALSO HAVE A WARNING ON THE DASHBOARD FOR AN ISSUE WITH TIRES AND CAN'T GET IN TO SEE THEM AS I HAD AN APPOINTMENT THEY CANCELED. AT THIS POINT I THINK THEIR MAINTENANCE PROGRAM IS FRAUDULENT AND SHOULD BE INVESTIGATED

03/22/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL2LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801, (516) 806-5766) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT CONSUMER HAS CONTACTED THE DEALER AND WAS TOLD SHE WAS ON A WAITING LIST AND WOULD CALL BACK ONCE THE PARTS CAME IN.

03/18/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/18/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA42LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT HUDSON HYUNDAI LOCATED AT 1977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304, (201) 845-0700) AND LYNNES HYUNDAI LOCATED AT 401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (908) 645-0033) AND PARAMUS HYUNDAI LOCATED AT 234 NJ-4, PARAMUS, NJ 07652, (201) 845-0700) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/17/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33ALXLU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT POHANKA HYUNDAI OF SALISBURY LOCATED AT 2015 N. SALISBURY BLVD, SALISBURY, MD 21801, (410)673-7171 AND PRESTON HYUNDAI LOCATED AT 4327 PRESTON RD, HURLOCK, MD 21643, (410)673-7171) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A45LU******
Summary

I RECEIVED A LETTER STATING MY 2020 HYUNDAI TUCSON IS AFFECTED BY A RECALL CONCERNING THE ABS MODULES THAT COULD CAUSE AN ENGINE COMPARTMENT FIRE. I CALLED TO SCHEDULE A RECALL REPAIR AND THE DEALERSHIP STATED HYUNDAI HAS NOT YET RELEASED THE PARTS TO MAKE THE REPAIR. I WAS TOLD THEY DID NOT KNOW WHEN THE PARTS WOULD COME IN. WITH A SERIOUS RECALL LIKE THIS, THESE REPAIRS SHOULD BE MADE ASAP.

03/16/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL6LU******
Summary

PER THE NHTSA RECALL 20V-543, THE TUCSON HAS A RECALL FOR POSSIBLE BRAKE FIRES SINCE SEPT 2020. AS OF MARCH 2021 NO DEALER IN THE AREA YET HAS PARTS TO PERFORM THE RECALL SERVICE. HYUNDAI IS TAKING AN EXCESSIVE AMOUNT OF TIME TO REMEDY THE FIRE HAZARD.

03/15/2021
Components: POWER TRAIN
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL8LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE VEHICLE STALLED THE VEHICLE THEN STARTED TO ACCELERATE AND RESUME NORMAL OPERATION. THE CONTACT HAD TAKEN THE VEHICLE TO COCONUT CREEK HYUNDAI (4960 N STATE RD 7, COCONUT CREEK, FL 33073) WHERE THEY INSPECTED THE VEHICLE AND WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

03/11/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL2LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT ROUND ROCK HYUNDAI LOCATED AT 2405 N. INTERSTATE HWY 35, ROUND ROCK, TX 78664, (512) 920-5397) AND SOUTH POINT HYUNDAI LOCATED AT 4610 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 445-0300) AND AUTOMAX HYUNDAI LOCATED AT 3221 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (254) 699-2629) AND ROGER BEASLEY HYUNDAI LOCATED AT 24795, I-35, KYLE, TX 78640, (512) 262-2020) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/07/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL3LU******
Summary

I WAS NOTIFIED IN SEPTEMBER OF 2020 THAT THERE WAS A RECALL TO INSTALL A FUSE KIT INTO THE ABS MODULE ELECTRICAL CIRCUIT AND UPDATE THE ABS SOFTWARE ON MY VEHICLE. IT IS NOW MARCH 2021 AND HYUNDAI STILL DOES NOT HAVE THE PARTS TO CORRECT THIS PROBLEM. SINCE THIS IS A FIRE HAZARD, I SEE THIS AS AN ISSUE THAT THEY NEED TO PROMPTLY CORRECT. 6 MONTHS IS TOO LONG TO BE WAITING WHEN THEY KNOW THERE IS A PROBLEM.

03/03/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL0LU******
Summary

I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON

03/03/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL0LU******
Summary

I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON

02/16/2021
Components: SERVICE BRAKES
Incident Date: 12/29/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33A40LU******
Summary

RECALL 20-01-040H - I'VE BEEN TRYING TO GET THIS PART SINCE JULY OF 2020, THIS IS A SAFETY RECALL AND I FINALLY WENT TO STEW HANSEN HYUNDAI IN DES MOINES IOWA ON 12/29/2020 AND THEY ORDERED IT FOR THE AUTO OFFICIALLY. I HAD BEEN ON A LIST FOR WHEN IT CAME IN TO GET IT FIXED. FOR THIS BEING A SAFETY RECALL THIS IS ABSOLUTELY RIDICULOUS THAT I CAN'T GET THIS FIXED. THIS IS A COMPLAINT NOT A VEHICLE ISSUE. HYUNDAI'S HANDING OF THIS RECALL IS LACKLUSTER AT BEST. I DON'T FEEL ENOUGH IF BEING DONE TO GET THIS TAKEN CARE OF.

02/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A40LU******
Summary

IAM WAITING FOR DEALERS TO TAKE CARE ABOUT A "RECALL" FOR TUCSON MODEL YEARS 2019,2020 AND 2021FROM THE MONTH OF SEPTEMBER 2020 . IS SUPPOSE MY TUCSON2020 COULD BE INFIRE BECAUSE OF IT,BUT I DON'T SEE DEALERS ARE INTERESTED FIXING THE PROBLEM NOW I AM WAITING FOR KENDALL DEALER IN MIAMI BECAUSE DEFINITTLY HOMESTEAD DEALER DO NOT WANT TO DO IT.

01/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A45LU******
Summary

THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT.

01/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA47LU******
Summary

I WAS NOTIFIED OF A RECALL AROUND OCTOBER NOTIFIED THE DEALER FOR REPAIR THEY GAVE ME AN APPT AND THEN CANCELLED IT SAID THEY HAD TO ORDER PART THIS VEHHICLE COULD CATCH FIRE SO I HAVE TO PARK OUTSIDE AND EVERYTIME I CALL THE DEALER THEY SAY NO PARTS I AM CONCERNED AND DON'T KNOW WHAT TO DO

01/25/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL2LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JENKINS HYUNDAI OF LEESBURG (9145 US-441, LEESBURG, FL 34788; (352) 815-2516) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/20/2021
Components: SERVICE BRAKES
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A4XLU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO ALLEN TURNER HYUNDAI (6501 PENSACOLA BLVD, PENSACOLA, FL 32505; (850) 479-9667) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/20/2021
Components: SERVICE BRAKES
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL7LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION REGARDING NHTSA CAMPAIGN NUMBER: 20V543000(SERVICE BRAKES) HOWEVER THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE LOCAL DEALER JENKINS HYUNDAI LOCATED AT 750 LODGEVILLE RD, BRIDGEPORT, WV 26330 AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/20/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A44LU******
Summary

RECALL #195 FIRE HAZARD DEALER SAID TO CALL BACK IN 3 WKS. TO SEE IF PARTS ARE AVAILABLE. (PARK AWAY FROM HOUSE. CAN CATCH FIRE. IN THAT CASE ITS NOT SAFE TO DRIVE. (BRAND NEW NOT AS IS.} SHOULD BE ELIGIBLE FOR LONER CAR .AND COMPENSATED FOR TIME I CANT USE CAR.

01/14/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL9LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO NAPLETON'S VALLEY HYUNDAI (4333 OGDEN AVE, AURORA, IL 60504; (630) 423-5120) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/12/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL2LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) PART TO DO THE RECALL REPAIR WAS AVAILABLE. THE CONTACT CALLED STRAUB HYUNDAI (80 STRAUB DR, TRIADELPHIA, WV 26059, (833) 955-1854) WHERE IT WAS CONFIRMED THAT THE PART WAS AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

01/08/2021
Components: SERVICE BRAKES
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL9LU******
Summary

RECEIVED A RECALL NOTICE FROM HYUNDAI WITH AN OBVIOUS SENSE OF URGENCY INSTRUCTING ME TO SCHEDULE A REPAIR ASAP!!! THAT WAS NOVEMBER 2020. THIS RECALL AFFECTS THE ABS SYSTEM OF MY NEW VEHICLE. TODAY IS JANUARY 8, 2021 AND STILL NO FIX AND ACCORDING TO DEALERSHIP, THEY HAVE NO IDEA WHEN THIS WILL HAPPEN!!! NO PARTS FROM HYUNDAI AVAILABLE. VERY CONCERNING AND FRIGHTENING TO DRIVE THIS CAR DUE TO FIRE HAZARD. IN ADDITION, THE RECALL LETTER INSTRUCTS THAT I SHOULD NOT PARK THE CAR INSIDE OR NEAR A STRUCTURE. I LIVE IN HUDSON VALLEY, NEW YORK AND WE ARE IN THE MIDDLE OF WINTER HERE. I NOW SIT WITH AN EMPTY TWO-CAR GARAGE AND HAVE HAD TO DIG MY CAR OUT OF SNOW, SCRAPE IT FROM ICE, AND PUT AIR IN THE TIRES BECAUSE OF COLD TEMPERATURES. THIS IS UNACCEPTABLE CUSTOMER SERVICE BY HYUNDAI, PUTTING DRIVERS IN THIS POTENTIALLY DANGEROUS SITUATION. \MY DEALERSHIP HAS ME AT #61 ON THEIR RECALL LIST WITH NO IDEA OF WHEN THE REPAIRS WILL BE DONE. THIS COULD TAKE A FEW MONTHS, IN THEIR OPINION. I

01/05/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA47LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FREEHOLD HYUNDAI (4065 U.S. 9, FREEHOLD TOWNSHIP, NJ 07728, (732) 625-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/02/2021
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/31/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA43LU******
Summary

SERVICE RECALL 195 FOR ABS SYSTEM AND POTENTIAL FIRE HAZARD. HYUNDAI SAYS NOT TO DRIVE BECAUSE OF SAFETY RISK AND THAT PARTS ARE NOT AVAILABLE NATIONWIDE. APPARENTLY THIS IS ONLY FOR EXISTING CARS IF YOU BUY NEW THEY WILL FIX THE PROBLEM AND HAVE PARTS AVAILABLE IMMEDIATELY. HOW IS THAT POSSIBLE?

12/30/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A40LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ZIMBRICK HYUNDAI WEST (1809 W BELTLINE HWY, MADISON, WI 53713, (608) 230-0600) AND WORLD HYUNDAI (5337 MILLER CIRCLE DRIVE, MATTESON, IL 60443, 866-710-9279) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

12/29/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/29/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA45LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL8LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE. VEHICLE IS SCHEDULED TO BE REPAIRED ON FEBRUARY 4TH, 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

12/13/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL7LU******
Summary

MY 2020 HYUNDAI TUCSON WAS PURCHASED NEW THIS YEAR FROM WEST HERR HYUNDAI I'M WILLIAMSVILLE NY. I WAS NOTIFIED OF A VEHICLE SAFETY RECALL RELATED TO ABS ISSUES IN SEPTEMBER 2020. I HAVE CONTACTED THE DEALER EVERY WEEK SENSE THEN, AND THEY CLAIM THEY ARE UNABLE TO COMPETE THE RECALL DUE TO A LACK OF PARTS. I BELIEVE THE DEALER IS NEGLIGENT IN ADDRESSING THIS ISSUE AND I WOULD APPRECIATE HELP GETTING THIS SAFETY ISSUE REMEDIED.

12/07/2020
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J2CA44LU******
Summary

RECEIVED RECALL 195 NOTICE PERTAINING TO ELECTRICAL SHORT IN ABS SYSTEM AND THAT VEHICLE SHOULD NOT BE PARKED IN GARAGE OR NEAR ANY STRUCTURES DO TO POTENTIAL FIRE. WENT TO DEALER FOR INSPECTION, WAS TOLD THAT PART WOULD BE IN AND REPLACED IN A WEEK TO TEN DAYS. THREE WEEKS LATER I NOW HAVE BEEN TOLD THAT HYUNDAII DOES NOT HAVE THE PART AVAILABLE. WAS TOLD PART MAY NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2021. THIS IS HUGE DANGEROUS RECALL! I DO NOT FEEL SAFE IN THIS CAR BUT I AM STUCK PAYING FOR A DEFECTIVE VEHICLE. I ONLY HAVE 2,100 MILES ON THIS CAR. IT IS INEXCUSABLE THAT HYUNDAI DOES NOT HAVE THIS RECALL PART. MEANWHILE I HAVE TO KEEP PAYING FOR THIS DANGEROUS BRAND NEW CAR MONTHLY. I UNDERSTAND RECALLS UNFORTUNATELY HAPPEN BUT THIS CORPORATION SHOULD HAVE THE REPLACEMENT PARTS AVAILABLE.

12/01/2020
Components: SERVICE BRAKES
Incident Date: 11/09/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL8LU******
Summary

RECEIVED RECALL LETTER FOR ABS PART PROBLEM. HAVE BEEN CALLING ROSEN HYUNDAI OF ALGONQUIN, IL EVERY WEEK STARTING NOVEMBER 9, 2020. NO PART IN YET AND THEY KEEP SAYING TWO WEEKS. I WANT TO BE ON RECORD THAT IF SOMETHING GOES WRONG WITH MY VEHICLE DUE TO THIS RECALL HYUNDAI IS RESPONSIBLE. NO ONE SEEMS TO BE HELPING.

11/27/2020
Components: SERVICE BRAKES
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL8LU******
Summary

RECEIVED SAFETY RECALL NOVEMBER 11, 2020. CALLED TO SCHEDULE REPAIR AND TOLD PART WAS BACK ORDERED WOULD BE IN THE NEXT WEEK. CALLED FOLLOWING WEEK ALSO TOLD WOULD BE LONGER AS THE PART WAS BACK ORDERED. THE RECALL SAYS NOT TO PARK CAR IN A GARAGE AND BEWARE OF LIGHT ON DASH AS IT MAY CAUSE A FIRE. I AM 76 YEARS OLD AND NOW CANNOT DRIVE MY CAR. I AM PAYING FOR A NEW CAR THAT I CANNOT DRIVE. DEALERS ARE PUTTING REPAIR PARTS INTO CARS ON THE LOT LETTING PEOPLE LIKE MY SELF WAIT. SO TODAY NOVEMBER 27 I CALLED HYUNDAI CUSTOMER SERVICE 800-633-5151 AND THE PERSON SAID SHE COULD GET BE A CASE MANAGER IN 3-5 BUSINESS DAYS. I LIVE IN DENVER WHERE IT SNOWS. I BOUGHT THIS NEW CAR AUGUST 31 BECAUSE IT HAS ALL WHEEL DRIVE. NOW IT HAS BEEN SITTING IN MY DRIVEWAY FOR 17 DAYS. I AM MAKING PAYMENTS. - ARAPAHOE HYUNDAI JUST SAYS IT IS OK TO DRIVE EVEN THOUGH I RECEIVED THIS SAFETY NOTICE. - 800 CUSTOMER SERVICE SAYS SHE REALLY HAS NO CONNECTION TO HYUNDAI OR ANYONE SHE CAN SPEAK TO DIRECTLY. - I AM 76 YEARS OLD AND HAVE NO CAR. - DEALER SAYS HE HAS A CALL INTO HYUNDAI TO APPROVE A LONER. - MCDONALD HYUNDAI SAYS THEY PUT REPAIRS ON CARS IN LOT FIRST.

11/25/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA44LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MILLENNIUM HILTON NEW YORK DOWNTOWN (55 CHURCH STREET, NEW YORK, NY 10007, (212) 693-2001) INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE FOR THE RECALL REPAIR A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL5LU******
Summary

TWICE WITHIN NINE DAYS GIVE OR TAKE A DAY, OCT.31 BEING THE LAST TIME THE SUV TURNED ITSELF OFF ONCE TRAVELING APP. 25 MPH, THE SECOND ABOUT 45MPH . A FEW MINUTES LATER IT TURNED ITSELF BACK ON.THIS IS MY WIFES CAR. THANKFULLY BOTH TIMES SHE WAS ABLE TO GET THE CAR OFF THE ROAD AND NOT HAVE AN ACCIDENT. THE FIRST TIME IT HAPPENED SHE THOUGHT THAT SHE DID SOMETHING ,HAD NO IDEA WHAT BUT SINCE THE CAR STARTED SHE DID NOT TELL ME.CAN'T EXPLAIN THAT, IT IS MY WIFE. THE SECOND TIME ON ROUTE 10 IN EAST HANOVER NJ SHE CALLED ME WHILE THE CAR WAS STILL ROLLING TO A STOP.OVER THR PHONE I COULD HEAR A GRINDING LIKE SOUND SIMILAR TO WORN OUT BRAKE PADS. BEING LESS THAN A 1/2 MILE FROM WORK WHEN IT STARTED AGAIN I TOLD HER TO DRIVE IT TO WORK. TOWN HYUNDAI BI DENVILLE NJ WAS CALLED TO COME AND GET THE CAR. AFTER HAVING THE CAR FOR 22DAYS THE COULD NOT FIND THE PROBLEM AND HID BEHIND THE NJ LEMON LAW TO DENY OUR REQUEST TO REPURCHASE THE CAR NO ONE IN THEIR RIGHT MIND WOULD DRIVE THE CAR TWO MORE TIMES TO SEE IF IT WOULD SHUT ITSELF OFF THE POTENTIAL FOR AN ACCIDENT /DEATH /INJURY OUTWAYS THE IDIOTIC NOTION THAT THE CAR NEEDS TO DO THIS TWO MORE TIMES TO QUALIFY FOR THE LEMON LAW .MY ONLY CONCERN IS THAT THIS DEALERSHIP OR CORPORATE YAHOOS TRY SO RESELL OR RELEASE THIS CAR . IT IS DEATH ON WHEELS PLEASE DO NOT LET THEM DO THIS

11/20/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/13/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A40LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN THREE TIMES TO HOMESTEAD HYUNDAI GENESIS (111 S HOMESTEAD BLVD, HOMESTEAD, FL 33030) AND WAS INFORMED THE PART WAS NOT YET AVAILABLE. THE CONTACT WROTE A LETTER TO THE MANUFACTURER AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/19/2020
Components: SERVICE BRAKES
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA42LU******
Summary

RECEIVED THE SAFETY RECALL LETTER ABOUT THE ANTI LOCK BRAKE SYSTEM. I CALLED HYUNDAI LEFT VOICE MESSAGE. CALLED TODAY AGAIN AND WAS TOLD THAT THEY DO NOT HAVE THE PART TO GET THE CAR FIXED. TOLD ME TO CALL AGAIN IN ONE MONTH. DUE TO THE IMPORTANCE OF THE BREAK SYSTEM, I THINK THIS IS SOMETHING THAT CANNOT WAIT. IM AFRAID OF DRIVING MY CAR AND HAVE THE RISK OF THE BREAKS NOT WORKING SINCE I WONT PUT MY FAMILY'S LIFE IN RISK.

11/18/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA49LU******
Summary

I WAS INFORMED OF A RECALL FOR THE ABS SYSTEM FOR MY HYUNDAI TUCSON 2020. I WAS DIRECTED TO THEIR WEBSITE TO SCHEDULE AN APPOINTMENT FOR SERVICE, WHICH I SCHEDULED AT HYUNDAI OF LONG ISLAND CITY IN NEW YORK. ONCE I ARRIVED AT MY SCHEDULED TIME FOR THIS SPECIFIC ISSUE AND AFTER WAITING 30 MINUTES TO EVEN SPEAK WITH A SERVICE REPRESENTATIVE, I WAS TOLD THERE IS A BACKORDER OF THE REQUIRED PARTS TO FIX THIS ISSUE AND IT MIGHT BE ANOTHER 2-3 WEEKS. I WAS TOLD I NEED TO CALL THEM TO CHECK IN TO SEE IF PARTS ARE IN. I FIND IT UNACCEPTABLE THAT I WAS ALLOWED TO MAKE AN APPOINTMENT FOR AN URGENT ISSUE, ONLY TO BE TOLD IT CAN'T BE FIXED. I SHOULD NOT HAVE TO CALL BACK SEVERAL TIMES IN THE FOLLOWING WEEKS TO KEEP ASKING IF THEIR PARTS ARE IN. I ALSO ASKED FOR A LOANER VEHICLE AND THEY SAID THEY DON'T HAVE ANY. I FIND THE HANDLING OF THIS IMPORTANT SAFETY RECALL TO BE NEGLIGENT AND IS PUTTING ME AT FURTHER RISK WHILE I WAIT FOR THE REQUIRED SAFETY REPAIRS. I HAVE ATTACHED A PHOTO OF THE RECALL NOTICE I RECEIVED IN THE MAIL. AS WELL AS SCREENSHOTS OF THE ONLINE SCHEDULING SERVICE.

11/14/2020
Components: POWER TRAIN
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A42LU******
Summary

WHEN SITTING AT A STOP LIGHT, WITH THE CAR IN DRIVE, THE VEHICLE STARTS TO LURCH MULTIPLE TIMES. IT FEELS AS IF SOMEONE BEHIND ME IS TAPPING MY REAR BUMPER. I HAVE TAKEN IT EARNHARDT HYUNDAI IN NORTH SCOTTSDALE, ARIZONA THREE TIMES. THEY CANNOT FIND OUT WHAT THE PROBLEM IS. THE CAR IS NEW WITH ONLY 6400 MILES ON IT.

10/30/2020
Components: BACK OVER PREVENTION
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J23A49LU******
Summary

TL* THE CONTACT OWNS A 2020 HYUNDAI TUCSON. THE CONTACT STATED AFTER DRIVING IN INCLEMENT WEATHER, AND ATTEMPTING TO REVERSE, THE REAR VIEW CAMERA WAS OBSTRUCTED BY RAIN WATER MAKING IT DIFFICULT TO SEE OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THERE WAS NO PROTECTIVE COVER OR SHIELD ABOVE THE CAMERA. THE CONTACT CALLED TAMIAMI HYUNDAI (780 AIRPORT-PULLING RD, NAPLES, FL 34109, (239) 417-1222) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50.

10/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CAL7LU******
Summary

THE WINDSHIELD ON MY 2020 HYUNDAI TUSCON ALL OF SUDDEN HAS A CRACK LONGER THAN 2 DOLLAR BILLS AND IT KEEPS GROWING. STARTED ON THE PASSENGER SIDE, MAKING IT'S WAY TO THE DRIVERS SIDE. YOU DO NOT FEEL THE CRACK ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD, IT SEEMS TO BE IN THE MIDDLE,. MY CAR WAS STATIONARY AT THE TIME, NO OBJECTS HAVE HIT THE WINDSHIELD WHILE DRIVING.

09/18/2020
Components: SERVICE BRAKES
Incident Date: 09/13/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J3CA41LU******
Summary

I AM UNABLE TO SAFELY DRIVE MY NEW 2020 HYUNDAI TUCSON PURCHASED JULY 12, 2020, DUE TO A DANGEROUS RECALL. THERE IS NO SOLUTION AT THIS TIME AND IF THE ABS LIGHT COMES ON, I AM ADVISED TO PULL OVER, DISCONNECT THE BATTERY AND HAVE IT TOWED TO THE DEALERSHIP. ALSO, DO NOT PARK THE CAR INDOORS. I WAS PLANNING ON TAKING SOME ROAD TRIPS; THAT IS WHY I PURCHASED THE CAR. HYUNDAI ADVISED ME NOT TO TAKE A ROAD TRIP DUE TO THE PROBLEM. I THOUGHT THEY MIGHT GIVE ME A LOANER TILL THE SITUATION WAS RESOLVED BUT CUSTOMER SERVICE SAID "ONLY IF THE ABS LIGHT COMES ON". I ALSO NOTE THAT THEY HAVE DISCONTINUED THEIR ADS FOR THE TUCSON AND ARE STATING THAT THE KONA AND/OR SANTA FE MODELS ARE MORE RELIABLE AND SAFE. SO, HERE I AM WITHOUT A SAFE, RELIABLE CAR AND HYUNDAI WILL NOT DO ANYTHING TO HELP ME. WHAT CAN BE DONE?

08/10/2020
Components: STEERING
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL3LU******
Summary

WAS GETTING ON ENTRANCE RAMP TO INTERSTATE (180 CURVE RAMP) 35 NORTH BOUND FROM ROBINSON WHEN ORANGE ELECTRIC POWER STEERING (EPS) WARNING LIGHT CAME ON.WHEN I WAS ABOUT 90 DEGREES INTO THE TURN. SHORTLY AFTER RED EPS CAME ON. POWER STEERING BECAME NON EXISTENT. I EXITED I-35 AT INDIAN HILLS AND TURNED THE POWER OFF ONCE I GOT TO SIDE OF ROAD. STEERING BECAME NORMAL AFTER RESTART AND ALL WARNING LIGHTS WERE OFF. VEHICLE HAS AROUND 400 MILES. I DON'T THINK MY WIFE WOULD HAD THE STRENGTH TO TURN THE WHEEL AND I CONSIDER THIS INCIDENT WOULD HAVE BEEN EXTREMELY DANGEROUS FOR HER,

05/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL6LU******
Summary

SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY MONEY BACK OR A NEW CAR. SEE MY HYUNDAI DOCUMENTATION PAPER AS AN ATTACHMENT. SUV IS IN SHOP PRESENTLY #4 FOR SAME REASON. *TR

03/03/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8J33AL5LU******
Summary

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.

1 Recalls

for 2020 HYUNDAI TUCSON
04/09/2020
CAMPAIGN NUMBER: 20V543000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
An engine compartment fire can increase the risk of injury or crash.
Campaign Number: 20V543000
Manufacture: Hyundai Motor America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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