2020 Infiniti QX60 SUV FWD

SUNROOF EXPLODED WHEN DRIVING ON THE HIGHWAY, WE PULLED OVER IMMEDIATELY AND CALLED INFINITI CUSTOMER SERVICE FOR TECHNICAL HELP, THEY ASKED ME TO DRIVE TO NEAREST INFINITI RETAIL STORE TO REPLACE THE GLASS. WHEN WE GOT THE STORE, THERE'S NO MECHANIC BECAUSE IT'S SATURDAY. THE STAFF THERE TOLD ME TO COME MONDAY TO SEE IF THEY CAN DETERMINE THE SUNROOF EXPLODED BY ITSELF. THEY HELPED US COVER THE SUNROOF WITH HARDBOARD AND TAPES. WE DROVE TO THE RETAIL STORE--HGREG INFINITI MONROVIA ON MONDAY. THEIR TECHNICIST TOLD US THERE'S NO WAY TO DETERMINE THE REASON OF EXPLOSION WITHOUT CHECKING THE REMAIN GLASS COVERED BY THE HARDBOARD AND CLAIMED THAT THEY NEVER HEARD ABOUT A CASE OF SUNROOF EXPLOSION , IF BROKEN MUST BE HIT BY OTHER STUFF, WHICH IS OBVIOUSLY LYING SINCE YOU CAN SEARCH OUT THOUSANDS OF SUNROOF EXPLODING CASES ONLINE IN ONE MINUTE. WE COULDN'T CONVINCE EACH OTHER, SO I LEFT. THE ONLY HELP I AM SEEKING FROM NHTSA IS TO OFFER A WAY TO DETERMINE THE CAUSING, FOR INSTANCE, AN AUTHENTICATE THIRD PARTY TO TEST THE REMAIN MATERIAL. ONLY WITH THE LEGALLY BINDING EVIDENCE, CAN I SUE THE UNETHICAL COMPANY.

I WAS DRIVING ON THE FREEWAY AT ABOUT 1:40PM TODAY(03/9/2021). ALL OF SUDDEN HEAR SOME KIND OF LOUD GUN SHOT AND 1 SECOND LATER, MY SUNROOF IS SHATTERED. ALSO, THE FORWARD COLLISION SYSTEM AUTOMATICALLY BREAKS BY ITSELF WHEN THERE IS NO VEHICLE OR ANY KIND OF OBJECT.

SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY 175 HEADING TOWARDS NACOGDOCHES TX. WE HEARD A LOUD POP ALMOST LIKE A TIRE BLOWING OUT, WE GET OUT THE RENTAL CAR TO CHECK ON THE TIRES AND FOUND NOTHING. WE GOT BACK IN AND STARTED DRIVING, WHEN WE HEARD A GUSH OF WIND. WE LOOKED UP AND NOTICED THE CAR HAD A SUNROOF SO WE MOVED THE COVER BACK AND GLASS STARTED TO FLY INTO THE CAR. NOTHING HIT THE GLASS IT JUST EXPLODED OUT OF NOWHERE.