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2020 Lexus RX 350 SUV AWD

1
Recalls
9
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

9 Complaints

for 2020 LEXUS RX 350
10/31/2021
Components: SERVICE BRAKES
Incident Date: 10/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T2YGMDA1LC******
Summary

Abs actuator noise voice

10/20/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 10/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T2YZMDA7LC******
Summary

I was driving about 75mph on the interstate and there were no vehicles or other objects near me when my car braked on its own as if there were a vehicle/object in close proximity to the front of my vehicle.

09/11/2021
Components: AIR BAGS,FORWARD COLLISION AVOIDANCE
Incident Date: 09/11/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTJHZKEA5L2******
Summary

Just after topping a hill on an Interstate Highway, both lanes of traffic ahead of us came to a sudden and complete stop. I was in left lane and reacted quickly and applied full braking power and managed to stop a foot or 2 from the rear of the stopped car ahead of us. A few seconds later we were hit from the rear by two cars, one, a Black late model Camry, which almost stopped and a 2nd, a large, new German-maker grey SUV, which never applied brakes, destroyed the black Camry behind us and then destroyed our car, when it hit the left rear and after impact continued pushing the front of the car into the steel cables separating our lane of travel from the oncoming traffic in the other lane of the Interstate, until the steel cables stopped us. Neither the electronic collision alert system, the air bags or the emergency braking system activated. The electronic system in our new Lexus then came on and told us that the collision alert/airbag activation system was defective and to contact our dealer for inspection and repair. However, our car was totalled destroyed and taking it to a dealer for "inspection" was neither possible nor practical, but my wife and I walked away without any known injuries. Lexus was advised of the defect, the extent of damage, and told where car was and invited to inspect it. Not sure if Lexus ever inspected it.

08/22/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/10/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2T2HZMAA5LC******
Summary

Was driving into the garage (coasting) very slowly and as I was preparing to step on brake the car revved forward unsuspectedly - I have a video on my ring door bell and you can hear the engine then the squealing of the automatic braking system. I destroyed the adult 3 wheel bicycle that was stored along the wall but that helped the vehicle from crashing through the bricks - I remember shouting “what the hell is happening”. After much research as I knew I did not depress the accelerator in error - I found that this has been a common occurrence with Toyota and Lexus products. I am a very careful driver and I have replayed the incident in my head over and over. I presently dont have the insurance and repair information Readily available

03/16/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T2HZMDAXLC******
Summary

TL* THE CONTACT OWNS A 2020 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAY CATENA LEXUS OF MONMOUTH LOCATED AT 2135 NJ-35, OAKHURST, NJ 07755, (732)493-5000, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/01/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T2HZMAA6LC******
Summary

I RECEIVED A SAFETY RECALL FROM LEXUS SOMETIME LAST YEAR, ALTHOUGH I DON'T KNOW EXACTLY WHEN. THERE IS NO DATE ON ANY OF THE INFORMATION THAT WAS SENT TO ME, BUT I BELIEVE IT WAS SOMETIME LAST SUMMER. NOTHING HAS HAPPENED TO MY CAR, YET, BUT I DON'T BELIEVE A "SAFETY" RECALL NOTICE SHOULD TAKE MONTHS AND MONTHS TO BE FIXED. WHEN I GOT THE NOTICE, I CALLED MY LEXUS DEALERSHIP AND ASKED WHEN I COULD EXPECT MY CAR TO BE FIXED AND THEY SAID THEY DID NOT KNOW WHEN THEY WOULD GET THE PART AND WOULD LET ME KNOW. I HAVE NEVER HEARD FROM THEM. THIS RECALL IS FOR A LOW PRESSURE FUEL PUMP WHICH COULD CAUSE THE VEHICLE TO STALL WHILE DRIVING. TO CONFIRM, SO FAR NOTHING HAS HAPPENED TO MY CAR. NHTSA NO. 20V-682 I AM PUTTING TODAY'S DATE IN THE AREA OF "WHEN DID THIS HAPPEN".

01/04/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2T2HZMAA6LC******
Summary

TL* THE CONTACT OWNS A 2020 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TUSTIN LEXUS (45 AUTO CENTER DR, TUSTIN, CA 92782, (714) 544-4800) WAS CONTACTED BY PHONE HOWEVER, THE CONTACT WAS UNABLE TO REACH A REPRESENTATIVE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

12/14/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T2JZMDA6LC******
Summary

LOW-PRESSURE FUEL PUMP WHICH MAY STOP OPERATING.

10/08/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTJHZKEA8L2******
Summary

CAR SHUTS OFF WHILE DRIVING

0 Recalls

for 2020 LEXUS RX 350

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