EN

2020 Mazda CX-30 SUV AWD

3
Recalls
11
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.7%

Complaints
Recalls

11 Complaints

for 2020 MAZDA CX-30
01/19/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2022
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMACL1LM******
Summary

MY KEY FOB HAS FAILED 5 TIMES AND AS A RESUKLT IT DRAINS THE BATTERY THUS NEEDING TO GRET A JUMP START. THIS IS ALL IN A TWO YEAR PERIOD. I BELIEVE THERE IS AN ISSUE WITH MAZDA KEY FOBS

10/30/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 10/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3mvdmbdl6lm******
Summary

The Automatic Emergency Braking system is activated even if there is nothing in front of the car. The car stops on its own. This has happened 11 times. Yes, my car is available for inspection. I do not know when it's going to happen. My car has malfunctioned like this 11 times. I can get hit from behind since the car is suddenly and unexpectedly braking. The dealership has not been able to reproduce the problem. The local dealership told me that Mazda is aware of the problem, but does not know what is causing it or how to fix it. The first time I brought my car into the dealership for this issue, I was told that Mazda Headquarters instructed the dealership to NOT release my car until I completed their "Unintended Braking form". My car has only been taken to the same dealership that I purchased it from. No others have examined my car. The dashboard displays BRAKE and it sounds like someone is blowing a whistle. This happens at the same time as the car stops.

05/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMBDL8LM******
Summary

ON SUNDAY MAY 2ND, THE BOSE SOUND SYSTEM SPEAKERS STARTED EMITTING AN EXTREMELY LOUD STATIC/WHISTLING THAT I WAS UNABLE TO TURN OFF. MY CAR WAS PARKED IN THE DRIVEWAY AT MY SHORE HOUSE WHEN THIS OCCURRED. I COULD NOT TURN IT OFF!!! IT WAS EXTREMELY DAMAGING TO MY EARS!! HAD I BEEN DRIVING WHEN THIS OCCURRED I DON'T KNOW WHAT WOULD HAVE HAPPENED! I CAN'T EVEN THINK WHAT WOULD HAVE HAPPENED IF MY DOG WAS IN THE CAR!! NO ONE SHOULD BE SUBJECTED TO THAT HIGH PITCH NOISE. LUCKILY, SOMEONE HEARD AND SAW WHAT WAS GOING ON AND HAD TO POP THE HOOD AND REMOVE A CHIP OR FUSE THAT CONTROLS THE SYSTEM. MAZDA JUST SENT ME A RECALL LETTER STATING THAT A LOUD HISSING MAY OCCUR AND THE CAR NEEDS TO BE BROUGH TO THE DEALER. THEY ARE COMPLETELY DOWNPLAYING THE ISSUE WHEN IN FACT IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. MAZDA NEEDS TO STOP DOWNPLAYING THE ISSUE AND SEND A LETTER THAT REFLECTS THAT. I'VE ATTACHED THE MAZDA RECALL LETTER.

10/12/2020
Components: SEAT BELTS
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMAEM1LM******
Summary

DRIVER'S SIDE SEAT BELT IS TOO SENSITIVE. WITHOUT EVEN STOPPING ABRUPTLY, THE SEAT BELT BECOMES LOCKED MAKING IT DIFFICULT IF TRYING TO LEAN FORWARD TO SEE IF TRAFFIC IS COMING AS SEAT BELT DOESN'T UNLOCK EASILY. I TYPICALLY HAVE TO UNCLIP THE SEAT BELT TO LET IT RETRACT THEN PUT IT BACK ON. THIS HAPPENS ALMOST DAILY. CAR DOESN'T HAVE TO BE IN MOTION EITHER, I CAN BE STOPPED AND NOT ALL BUT MOST TIMES IF LEANING FORWARD THE BELT BECOMES LOCKED. I'VE HAD MANY CARS, NONE WITH THIS ISSUE. HAPPENS WHEN SLOWING DOWN OR STOPPED AND LEANING.

09/28/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMBDL5LM******
Summary

NEW MODEL YEAR AND ALREADY 1.SAFETY AND EMISSION RECALL 4520F POTENTIAL FUEL LEAK 2.SAFETY RECALL 4420F FRONT BRAKE BOLTS MAY FALL OFF 3.DRIVE OFF LOT 1/20 AND HUGE AIR GAP WITH HEAT SYSTEM - DEFECTIVE WORKMANSHIP, 4.AC IN SUMMER NO GOOD - DEFECTIVE WORKMANSHIP THESE ISSUES BEGAN IN JAN 2020, DATE BELOW MAY NIGHT BE EXACT AND MORE TROUBLE HAS CONTINUED WITH A/C AND NOW FUEL TANK RECALL AND BRAKE RECALL. THIS IS NOT A SAFE VEHICLE ANYMORE. SENT LETTER TO MAZDA HEADQUARTERS WITH CC TO DEALERSHIP ON 8/21/20. TO DATE NO RESPONSE FROM MANUFACTURER. I WANT A LIFETIME BUMPER TO BUMPER WARRANTY ON THIS VEHICLE OR FULL REIMBURSEMENT TOWARD A 2021 MODEL. SEE IMAGE OF LETTER SENT. I SHOULD NOT HAVE TO WORRY ABOUT THE SAFETY OF MY VEHICLE WITH A NEW MODEL. IT IS MAZDA EXPERIMENT, NOT MINE.

09/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMBEM5LM******
Summary

INSTRUMENT GAUGE COVER SCRATCHES. THIS IMPACTS THE VISIBILITY OF THE SPEEDOMETER.

09/14/2020
Components: STRUCTURE
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMADL1LM******
Summary

I SEE THIS AS A POTENTIAL SAFETY ISSUE. I HAVE BEEN MADE AWARE THAT THE ONLY WAY TO OPEN THE REAR HATCH FROM INSIDE MY CX30 REQUIRES THE NEED OF A FLATHEAD SCREWDRIVER. WHO ROUTINELY HAS THIS ITEM IN THEIR CAR.

07/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMBBL4LM******
Summary

MY EXPERIENCE AT SANSONE MAZDA WAS AN ABSOLUTELY NIGHTMARE. FIRST OFF THEY HAD ME IN A LEASE OF 10K DOWN FOR A PAYMENT OF 200$ A MONTH, SILLY ME. 7/1/2020 I BOUGHT A CX-30, ON THE FLOOR THE MAN HAD TO JUMP START THE CAR WHEN I ASKED WHY HE SAID IT 'WAS BECAUSE PEOPLE PLAY WITH THE SYSTEM'. THE FOLLOWING MORNING THE WINDSHIELD WIPER FLUID SYMBOL CAME UP. 9 DAYS LATER ON 7/10/2020 I WENT TO SIGN THE REST OF THE PAPERS AND GET THE FLUID SERVICED, THIS IS WHERE MY HEADACHE BEGAN. THE MORNING FOLLOWING A TROPICAL STORM MY VEHICLE WOULDN'T START, CALLED A TOW TRUCK TO BRING IT BACK TO SANSONE. SERVICE SAID MY ENGINE WAS FLOODED BUT NEVER TOOK ANY ACTION TO RELEASE ANY OF THE WATER, REPEATEDLY SAYING I WAS NOT COVERED. THIS SAME DAY THE SHOP HAS CLOSED AT 4PM, I HAD CHECKED MY MAZDA APP AND MY HOOD WAS OPEN. CALLING THE FOLLOWING DAY THE MAN OVER THE PHONE SAID IT WAS PARKED OUTSIDE ONCE AGAIN WITH THE HOOD OPEN, 2 MINUTES AFTER THE CALL IT WAS CLOSED. TODAY I WENT ON CAR FAX AND FOUND OUT THE CAR HAD 1,600 MILES( THE CAR GIVEN TO ME HAD 25) AND WAS SERVICED 3 TIMES THE MONTH BEFORE UPON AN ISSUE OF 'MANUFACTURE SAFETY RECALL' , ALONG WITH THE NOTE OF 'FUEL TANK MAY LEAK'. WENT THROUGH INSURANCE AND 2 WEEKS INTO THE CLAIM I FIND OUT MAZDA SANSONE IGNORED GIECO'S CALLS AND FAILED TO SEND ANY PICTURES TO MY INSURANCE COMPANY.THE MANAGER AT MAZDA SANSONE IGNORED MY CALLS, MESSAGES AND FAILED TO TAKE PART IN ANY REPAIR TOWARDS MY WEEK OLD VEHICLE. EVERYONE HERE IS OUT FOR YOUR MONEY

06/30/2020
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMACL1LM******
Summary

I WAS DRIVING CAR ON.THE HIGHWAY AND AS I PREPARED TO EXIT I BRAKED AND THE CAR HESITATED FOR 2 SECONDS BEFORE BRAKES ENGAGED. CAR HAS ALSO HAD HESITATION UPON ACCELERATION PERIODICALLY .THIS HAS BEEN AN ISSUE UPON JUST A FEW WEEKS OF OWNERSHIP. THE BREAK ISSUE WAS JUST RECENTLY 7-29-20 I HAVE TAKEN THE CAR TO THE LOCAL DEALERSHIP ABOUT THE DRIVING/ACCELARATION ISSUE TWICE WITHOUT RESOLUTION .

06/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMADLXLM******
Summary

LAST NIGHT, AFTER WE RETURNED HOME, MY WIFE REMOVED A CUP FROM OUR VEHICLE'S CUP HOLDER. SHORTLY THEREAFTER, AN EXTREMELY LOUD SOUND OF STATIC BEGAN TO BE HEARD, EMANATING FROM THE CAR'S SPEAKER SYSTEM. REGARDLESS OF WHAT WE DID THE SOUND WOULD NOT TURN OFF, AND REMAINED ONGOING FOR A PERIOD OF ABOUT AN HOUR. NOTHING HAPPENED WHEN WE TURNED THE SPEAKER VOLUME DOWN, OR TURNED THE CAR ON OR OFF. IT WAS NOT ONLY LOUD, BUT ALSO QUITE SCARY. WE HAD THE CAR TOWED TO THE DEALERSHIP, BUT THEY INDICATED THAT THEY COULD FIND NOTHING WRONG. THEY, HOWEVER, ALSO LET US KNOW THAT WHEN THEY CONTACTED MAZDA MAZDA INDICATED THAT OTHER CARS HAVE BEEN EXPERIENCING SIMILAR PROBLEMS. LUCKILY THIS DID NOT OCCUR WHEN WE WERE DRIVING, BECAUSE IT WOULD HAVE BEEN QUITE DISTRACTING AND COULD HAVE LED TO A CRASH. *TR

01/07/2020
Components: WHEELS
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3MVDMBCL8LM******
Summary

RIGHT HAND SIDE TPMS ARE READING 10 PSI HIGHER THAN ACTUAL PRESSURE IN TIRES. THERE IS NO MANUAL RESET FOR TPMS IN CX30 MODEL. ATTEMPTS TO HAVE TPMS AUTO DETECTED BY DRIVING PER OWNER MANUAL DID NOT FIX INCORRECT HIGH READING FROM TPMS

3 Recalls

for 2020 MAZDA CX-30
12/06/2020
CAMPAIGN NUMBER: 20V346000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Loose brake calipers can reduce braking performance or interfere with wheel rotation, affecting vehicle handling. Either of these scenarios can increase the risk of a crash.
Campaign Number: 20V346000
Manufacture: Mazda North American Operations
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/06/2020
CAMPAIGN NUMBER: 20V347000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A fuel leak in the presence of an ignition source may increase the risk of a fire. Additionally, the engine may stall while driving, increasing the risk of a crash.
Campaign Number: 20V347000
Manufacture: Mazda North American Operations
Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary

Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 vehicles equipped with all-wheel drive. The evaporative vent hose for the fuel tank may be disconnected, possibly allowing fuel to leak from the charcoal canister vent at the rear of the vehicle.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/02/2021
CAMPAIGN NUMBER: 21V086000
STRUCTURE:BODY:HATCHBACK/LIFTGATE
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Campaign Number: 21V086000
Manufacture: Mazda North American Operations
Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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