2020 Porsche Taycan Turbo 4 DR AWD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
38 Complaints
HV battery failure. No warning. Vehicle could not be put in gear or moved. Vehicle has been at Porsche Conshohocken since 12/23/2021. No resolution as of 02/04/2022. Vehicle has been out of service 47 days.
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 10 ft) from the rear of the car. I have had multiple incidents where I almost hit someone who was walking up the street past my driveway entrance. The other problem is when you turn the backup camera turns, and there is no frame of reference left so it is extremely distorted and hard to figure out where things are at. I have a Mercedes GLS450 and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car. By the way this car cost $50,000 more than my Mercedes!!
While driving the car suddenly lost power and displayed "electrical malfunction" please park in safe place. I was powerless and stranded in the middle of a 3 lane road. Car was towed to Porsche and they have had the car for 2 days- with no solution in site.
Conditions were clear and dry, with an ambient temperature of approximately 86 degrees F. Time of day was approximately 11:41am, Pacific. I was entering the 73 South onramp from Newport Coast Dr. (Newport Beach, CA 92657), somewhere between 60-70mph in Sport Plus mode, under heavy acceleration (but not full throttle). With no other symptoms or indications, the vehicle suddenly lost motive power and presented the error message “Electrical System Error Park Vehicle in Safe Place.” At that point, the throttle became completely unresponsive and the AC compressor shut off, though other vehicle systems appeared to work normally. I was able to pull over to the shoulder safely, however sudden and complete loss of motive power is very clearly a safety risk when on a highway. In this case, as in the first time this happened, I shut the vehicle off and attempted to restart several times immediately following the initial error message, but the vehicle would not restart. I let the vehicle sit for approximately 10-15 minutes with the power off. At that point, the vehicle was able to be restarted and driven. This is the 3rd time I’ve received such an error and the 3rd time I’ve had the vehicle brought in for service for the same issue since August 2nd. Porsche Cars North America is apparently aware of the issue and has updated my vehicle software and replaced a voltage converter approximately one month ago. Unfortunately, the vehicle seems to still be exhibiting the problem.
The backup camera is highly distorted and it is difficult to see what is in the distance (more than 30 ft) from the rear of the car. I have had two incidents where I almost hit someone who was walking up the street past my driveway entrance. I need to look in the opposite direction for oncoming cars and I rely on the backup camera to see if anyone is walking towards the driveway entrance as I'm backing up. The resolution on the camera is absolutely terrible and highly distorted. We have a Ford F150 pickup and a Mercedes 350 GLE and the backup cameras clearly show the street at the end of our driveway. I've attached comparison views of the street from our garage using the Porsche and Mercedes cameras. This backup camera is hazardous to the safety of anyone walking across the backup path of this car, and this issue needs to be addressed immediately. There is just no excuse to have such a poor quality camera on any car.
Engine light came on while driving "Engine Control Error" Park Vehicle in a safe place. As I was attempting to pull into a safe place the car died on the road resulting in a near accident
1st error “parking brake bit available, vehicle coils roll away” - cleared after restart. It then occurred again after cad was parked together with “motor control error - driving possible, service required” but car could not be driven and had to be towed
My car suddenly popped up this error message "Engine Control Error". I could still steer and use the brakes, but the accelerator would not work. I had to coast to a stop, put in park, and restart. I called the dealer and they said this will be part of a recall but they had no fix yet. I'm not sure if this part of the battery power-loss recall or not.
Sudden power loss while driving. Pulled over to the side and the car shut down with the message "Engine Control Error"
sudden electrical failure. Two times the car has had sudden unexpected power loss. In particular the forward motion of the stopped suddenly, fortunately i was at low speed <20 mph. Both times electrical error message was noted on the driver's center screen. I was able to turn the car off and then attempted several times to turn it back on, eventually the car started. In my opinion there are no precipitating factors. Also fortunately there were no other cars behind me, otherwise i am sure an accident would have happened.
Sudden and unexpected complete loss of power while vehicle was at highway speed. Could not accelerate. Red warning light appeared stating Engine Control Error. Car glided to a complete stop and I attempted to pull over to the shoulder of the highway. Brought the vehicle to the dealer and they stated there was a recent service bulletin to update software.
Complete battery failure. Luckily occurred in a safe location and while parked.
April 27 I tried a launch control and a few seconds into it I got "All wheel drive error. " Engine performance limited." The car slowed and would only drive a maximum of 20mph. It cycled through several screens, one said "Visit workshop". I tried to attached movie and photo, no luck. I let car sit turned off for about 10 minutes, drove it again, no errors. Tried launch control again, no errors. I have a .mov that shows the errors (My son was in the passenger seat so I had him record the errors). I cannot attach an .mov here. I took it into dealer, they said Porsche didn't have a fix for this but they said not to worry about it. It is dangerous to have the car only go 20mph at some random time!
Total electrical shutdown of the drivability of the car. The car in driving traffic came to a sudden stop and doors were lock and would not start until we tried 3 times. A truck behind us had to come to a quick sudden stop to avoid hitting us in the rear of the car! The car was taken to Porsche South bay for understanding the cause of the problem the manufacture was alerted ,Porsche customer care and a case filed. Porsche Service was suppose to report their findings to Customer Care in reference to case file number. They asked me to also bring in the Porsche charging unit to be re-flashed on software in the unit. I have had the car in multiple times for PCM related issues and software updates, during the most recent update they had to replace the entire PCM with a new one. The car was running fine then, then this issue happened. Porsche is continually having issues with this car all related to the PCM, it appear that the car is unsafe and my wife refuses to be in the car. I asked Porsche if they were aware of this problem and they said yes. I asked Porsche for them to look at this car as a Lemon law car, they call this a Buy Back Program. I am still waiting to be told what is next. Porsche is saying the car is safe and has had no accidents, but they know that this car could cause an accident when shutting down with no notice. How is that considered safe? No message appeared till after the car shutdown.
Car completely shut down in an intersection, lost all power and would not move, error read: Motor control error stop vehicle in a safe place. prior to shutting down the vehicle jerked and slammed on the brakes in a busy intersection.
My complaint is that the car will not move. I get in the car to drive and the car displays the following message, “ Electrical System Error. Stop vehicle in a safe place.” This has happened on numerous occasions(at least 7) since I received the car on February 10, 2021. Mind you I work from home so I don’t drive it but once a week. I am quite fortunate that thus far it has only happened in my garage. I took the car to the local Porsche dealership for a software update but that was not the solution. It occurred again after the update. I thought maybe it had something to do with the car charger because it usually occurred a couple days after charging the car but I haven’t charged it in over 2 weeks.
My husband and I were driving our car last night and our car suddenly displayed an error code and shutdown. This has happenned a few weeks ago andbthe dealer could not find the issue. We took a picture of the error code, pulled over and restarted the car. This is very concerning because it doesnt give you more than a few secs after the error code that the car just dies. Again we were in a position to pull over on the freeway but if we had been in the middle lane this could have been a very different outcome. We have contacted the dealer to troubleshoot again.
While driving normally on a highway, the car suddenly reported "Electrical System Error, Stop vehicle in a safe place", which is followed by a complete loss of power, even pressed on acceleration pedal. I immediately pulled over to the side of the highway, the car slowed down quickly and stopped. The car was unable to restart ever since. After 1-2 hours, the vehicle's power was completely lost.
Was driving on freeway at 70mph and car suddenly lost power ....we were in furthest lane and had to attempt to get the car to safety on a busy LA freeway by crossing 4 lanes Extremely scary as had my children in the car... My family now refuse to get in the car for safety concerns Thankfully traffic wasn't at its peak as if it was i dread to think what would of happened
My 2020 Taycan Turbo was purchased brand new by myself July 07/ 2020, and has had a tremendous amount of problems and issues. All are documented and have photos as proof. The car is available for whomever wishes to inspect it. One of the more recent issues was the car - without warning - while I was driving, not functioning and I wasn't able to turn the wheel, use the gas pedal, the brake or anything. Nothing in the car was operable. After it coasted ( I was almost rear ended but luckily the other driver veered off the road to avoid a collision.) the brakes decided to work. A red light came on which reads " Engine Control Error, Park vehicle in a safe place " , along with photos of 2 cars with exclamation points on them. Also illuminated was a photo which shows a photos of a drive train and 4 wheels. After turning the car on and off several times, the car decided it would operate. I drove it to the dealership. More comments and issues to be added. - Numerous - Have photos of All
I had just entered Interstate 15 about a mile from my home. I was in middle lane going approximately 65 mph, error message "engine computer failure, please pull over to safe place and call for service" appeared on screen and car lost all motive power. I was able to pull over to side of road, shut car off and then restart car. I was then able to drive home. Had car towed to dealer next day. They said they needed to update two software modules to latest version which "should" fix the problem.
As I was driving on the freeway at approximately 50 mph, the car lost power and would not accelerate. A warning appeared on the dashboard reading: “ Engine control error — park vehicle in a safe place“. There was no roadway shoulder, but fortunately I was coasting downhill and was able to exit the freeway onto an exit ramp, where I parked the car on the shoulder. I called Porsche roadside assistance and waited over 45 minutes for a tow truck. It had still not arrived when I was able to restart the vehicle and resume driving. I took it to the dealer where I bought the car, and they said they would check it out. They did not indicate that any other Taycans had been returned to them with this issue, although I have read numerous news accounts describing this problem in recent weeks. Had this power failure occurred under different circumstances, I and other drivers would have been at risk of serious injury or death.
The safety risk of having the car’s motor completely lose power on the road/highway is high, as you are then left powerless. We have not reproduced this issue ourselves. Our local Porsche dealer has looked at it and said it was a “one off” type of malfunction and could not find any issue with the car when we brought it in. The car shut off while driving and gave a “Motor control error.” The car’s interior electronics stayed on, but the car had no drive power at all. There were no warning signs or problems prior to this issue occurring
- Parking Assist has failed several times with message "ParkAssist not available. Continued driving possible, Service necessary" - Forward collision warning (aka Warning And Break Assist) has disabled itself several times for no apparent reason with message "WBA Limited, See owners manual". The sensors and windshield was clean so nothing was obstructing the system. - Headline Control error while driving with message "Headline control error. Temporary condition, Continued driving possible". ParkAssist and Forward collision unavailability has been reported to Porsche dealer but they were unable to diagnose or fix it. It seems the car does not record any error codes for the dealer to debug. There was a pending software updated at the time which was installed but the issues happen even after the updated. The issues started from first days of ownership and happen intermittently and stopping and restarting the car always fixes them which probably suggest they are software bugs. After the software update I have experienced an additional issue - Central computer (aka PCM) which controls everything in this car has frozen and restarted which leaves the driver with no ability to control any of the car's settings or systems.
At approximately 3:40 PM on 5/24/2021 I was travelling W bound on the 10 freeway. The vehicle experienced full power loss. Fortunately I was in the L most lane and could pull to the side. Had I been in the center lanes I would've had serious safety issues. Vehicle is being towed to Beverly Hiss Posrche. I took a photo of the error message and can share it if needed. This was a particularly traumatic experience as the vehicle has been in the repair shop for 35+ days since purchase in November with electrical issues. It was returned on 5/17/2021 after a second control module was replaced.
While driving at approximately 40mph, a red message suddenly appeared in the dashboard saying “Engine Control Error- Park vehicle in a Safe Place”. Simultaneously, the car became unresponsive - for example, pressing the gas pedal had no effect. I was able to brake and drift to the side of the road, but the car kind of bumpily ground to halt, feeling almost as if I had a flat tire (which I did not). Once I shut off the car and restarted, it ran again but had that issue occurred at a high speed or on a busier roadway, a serious accident was possible. I just recently had the car serviced to do a major upgrade the software and have seen others posting in forums about this serious issue. I never had this issue prior to the software update and have driven the car over 5000 miles.
After a software “upgrade” the speed control features were stated to be “unavailable” however the car still was in cruise and accelerator was depressed without indicating that to me as the driver. Car accelerated unintentionally on highway and emergency action had to be taken to avoid accident.
My car on two separate occasions lost power and took several seconds to recover while fighting it. It would suddenly state "Drive Attention Required" and seemed to hit the brakes hard and ignore my inputs. This occurred twice within a week roughly 3 weeks ago. This could have easily caused an accident as the car begins to slow quickly. The issue was not reproduced by the dealer and they claim it was related to a faulty software update (but they never reproduced or had any diagnostics on the issue so I'm not sure how they could claim that). It has not happened after the third reinstall of the software update but it also didn't happen except those two times when the software was apparently faulty so I still believe it could happen at any time. When the software was in a faulty state (which was common with the update and many had the same issues) the car's self driving tech was also semi functional and easy to have the car drive itself without knowing. The car would say "Driver's assistance inactive on the screen" but then drive itself at some unknown speed. I have a video of this. This is super dangerous.
Car displayed the following message: "Electrical System Error" and simultaneously lost all drive train power and mobility. Would not restart.
As per the recently announced investigation on 5/21/21 into the 12 volt battery issue that rendered the car unable to drive, I had the same issue arise today (5/22/21) where an electrical error made the car inoperable and unable to power on any systems. In order to get the car on flat bed tow truck, they had to charge back the 12 volt battery to get car into neutral.
While driving in a particularly curved section of highway 1 the vehicle lost all power and control. I had to wrestle the vehicle to the side of the road and narrowly avoided a cliff face off into the ocean. My entire family was in the car and could have been killed. This was after Porsche was unable to fix safety systems like my active cruise control and lane keep assist which were bugging out and trying to take over control of the car. I towed it to Porsche who attempted to address the problem and claimed it was fixed with a patch. There is no way to validate the work. Porsche did not communicate during the issue and offered little in the way of resolution.
AS I WAS COASTING TO A STOP AT A STOPLIGHT THE CAR SHUDDERED AND LOST ALL POWER FROM THE ENGINE. I WAS ABLE TO STOP THE CAR AND A RED WARNING ON THE DASHBOARD SAID 'DRIVE SYSTEM CONTROL FAULT, PARK VEHICLE SAFELY'. I'VE HEARD FROM A NUMBER OF OTHER TAYCAN OWNERS AND THEY HAVE HAD THE SAME PROBLEM WHILE DRIVING, IN SOME CASES ON THE FREEWAY AND HAD TO STOP IN THE LEFT HAND LANE. I BELIEVE THIS FAULT IS VERY DANGEROUS AND SERIOUS. I AM VERY CONCERNED THIS COULD HAPPEN TO ME WHILE DRIVING AT SPEED, AND COULD RESULT IN AN ACCIDENT AND/OR INJURY TO ME OR OTHERS. THE CAR DID RESET AFTER I TURNED IT OFF AND RESTARTED, AND I DID NOT HAVE A PROBLEM FOR THE REST OF THE DAY. THE CAR IS CURRENTLY AT THE DEALER.
WHILE DRIVING ON THE FREEWAY AT C. 55MPH IN MODERATE TRAFFIC, THE CAR LOST ALL MOTOR POWER AND STARED TO COAST TO A STANDSTILL. AN ERROR WAS ON THE DISPLAY SAYING 'DRIVE SYSTEM CONTROL FAULT - PARK VEHICLE SAFELY. I MANAGED TO GET TO A SLIP ROAD OFF THE FREEWAY AND THE CAR JUDDERED TO A HALT FROM AROUND 15MPH UNTIL COMPLETE STOP. THERE WAS NO RESPONSE THE THROTTLE AT ANY TIME. I POWERED OFF THE CAR USING THE POWER BUTTON ON THE DASHBOARD, THEN IMMEDIATELY SWITCHED IT BACK ON. ONCE BACK ON, THE CAR WAS OPERATING NORMALLY. THIS HAS BEEN REPORTED ON PORSCHE TAYCAN FORUMS HTTPS://WWW.TAYCANFORUM.COM/FORUM/THREADS/MOTOR-CONTROL-ERROR-AND-SYSTEM-ERROR.3114/
THE CAR SHOWED AN ELECTRICAL ERROR & LOST POWER THEN SHUT DOWN ON THE FREEWAY. ONCE THE CAR CAME TO A COMPLETE STOP I WAS UNABLE TO GET OUT OF THE VEHICLE BECAUSE IT LOCKED ME INSIDE. THIS IS A SAFETY HAZARD AND HAD I NOT TAKE THE PRECAUTIONS TO EXIT THE FREEWAY I MAY NOT HAVE SURVIVED. THIS NEEDS TO BE INVESTIGATED AS FROM WHAT I'VE READY, THIS HAS BEEN A COMMON ISSUE IN THIS VEHICLE. IT HAPPENED FIRST ON THE ,'DECEMBER 16TH & THEN AGAIN DECEMBER 25TH. SOFTWARE AND THE 12V BATTERY WERE REPLACED THE FIRST TIME, AND THE DAY AFTER THE CAR WAS PICKED UP FROM SERVICE IT HAPPENED AGAIN.
ON TWO DIFFERENT OCCASIONS THE CAR HAD CATASTROPHIC FAILURES DUE TO THE 12 V BATTERY DRAINING FOR NO REASON. AND ONE OCCASION THE CAR HAD A CATASTROPHIC FAILURE DUE TO THE MAIN BATTERY SYSTEM HAVING A FAILURE. ALL OF THIS HAPPENED IN THE FIRST FOUR MONTHS OF OWNERSHIP. ALL TIMES THE VEHICLE WITH STATIONARY.
I WAS TRYING TO LEAVE A PARKING SPOT. I PUT THE CAR IN DRIVE MODE & IT DIDN'T MOVE. THE VEHICLE SHOWED THE MESSAGE: 'MOTOR CONTROL ERROR ' MOVE VEHICLE TO A SAFE PLACE' AND WAS ENCIRCLED BY A RED LIGHT. I TURNED THE CAR OFF AND ON SEVERAL TIMES THINKING VEHICLE WOULD RESET ITSELF. BUT VEHICLE WOULD NOT MOVE. THE CAR WOULD GO IN NEUTRAL MODE, BUT NOT DRIVE MODE.
WHILE DRIVING, CAR BEGAN TO SHAKE ABRUPTLY AND STOPPED ITSELF. DASH FLASHED MOTOR CONTROL ERROR IN RED AND THE SYSTEM CONTROL ERROR AND WAS COMPLETE UNRESPONSIVE AND UNDRIVEABLE. CAR WAS TOWED TO PORSCHE AND THEY HAVE NO ANSWERS AFTER 3 DAYS. THIS WAS VERY DANGEROUS, AS THE CAR SLAMMED ON THE BREAKS AND STOPPED IN THE MIDDLE OF THE ROAD. HAD IT BEEN A HIGHWAY, I COULD HAVE BEEN HIT.
TL* THE CONTACT OWNS A 2020 PORSCHE TAYCAN. THE CONTACT STATED THAT WHILE DRIVING OUT OF HIS DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE HOWEVER, THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO GOSSETT PORSCHE (1875 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS 1,090.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.