EN

2020 Tesla Model 3 4 DR AWD

8
Recalls
86
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 6.6%

Complaints
Recalls

86 Complaints

for 2020 TESLA MODEL 3
02/05/2022
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 01/25/2022
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1ea1lf******
Summary

automatic braking happens for no reason. Happened multiple times on freeway .

02/04/2022
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 02/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA9LF******
Summary

On Tuesday 2/1/2022 approximately 9:20am EST, as I was sitting in a stop-and-go traffic, as the traffic was freeing up and started moving going roughly 5 to 10 mph, the vehicle automatically applied phantom brake - with a notification of emergency braking applied. I was not on cruse control or autopilot. i was in full control of the car yet it suddenly applied the ebrakes nearly causing someone to rear end me since the traffic had started moving.

02/03/2022
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 02/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1eb5lf******
Summary

Car decides to apply brakes for no reason

02/03/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 01/14/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

Emergency braking kicks in at times when there's an oncoming vehicle in the opposite lane. It happens on straight roads in normal traffic when the oncoming vehicle is maintaining it's lane. The car will suddenly slam on the brakes when there's no chance of a collision. Afraid of getting rear ended, I avoid using the cruise control and "autopilot" due to this erratic behavior.

02/03/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 01/07/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA0LF******
Summary

I read this morning that there have been complaints about the automatic emergency braking engaging when it shouldn't and I would like to add my car to the list. I've had my Tesla a little over two years and turned off the feature about a year ago because it would hit engage the emergency braking when there was no reason to. After a software update a month ago Tesla reactivated the feature without my permission and the only reason I knew it was activated is because the brakes slammed while I was on the freeway. The forward collision warning also activates often when there is no threat of collision of near by. The details below are an approximation of the last time the emergency braking engaged but this happened probably 4-5 other times during the year I had it activated.

02/02/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EBXLF******
Summary

I have experienced phantom breaking twice with my model 3. The first time was on the 101 freeway near Santa Clause Lane outside of Santa Barbara. There was no car in front of me or a hazard on the road but the vehicle made a sudden stop while I was traveling around 55MPH. The second occurrence happened on the 101 freeway near Santa Maria. Again, the vehicle made braked suddenly while traveling around 65MPH. The closest car in front of me was about 100 feet away. There was a car behind me but I was able to quickly hit the gas peddle to avoid an accident. I searched online at the time to see if anyone else had this issue but didn't have much luck. I'm thankful that I saw the Washington Post article.

02/02/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 02/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

Vehicle approached an upward slope which triggered a forward collision warning and (unsafe) emergency braking.

02/02/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 10/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB8LF******
Summary

My car has experience phantom breaking issues since 1 month after purchasing in December 2019 when using autopilot. Each time phantom braking so far only happens during interstate driving. During the two year period, it has happened over 10 times. Fortunately, no vehicle was very close behind me when phantom braking occurs. Oddly, no forward collision warning occurred during the phantom braking.

02/02/2022
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 01/19/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

Vehicle was driving on concrete-divided highway around 70 MPH. An ambulance with flashing lights came around a bend on the OPPOSITE side of the highway from the vehicle. Vehicle began to unnecessarily slow upon detecting the flashing lights.

02/02/2022
Components: SERVICE BRAKES,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
Incident Date: 01/21/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB9LF******
Summary

There are two problems: (1) braking and (2) windshield wiper operation. (1) Braking: When driving on a highway and going by an on-ramp on the right side, without any warning, the vehicle would, al of a sudden, slam violently on the brakes, even though the cars entering the highway are nowhere near where I would be driving. This has happened repeatedly to me, creating a hazard of a rear-end collision. The Tesla Model 3 in such cases would already be in a mode that would drive itself (by me having clicked on the right stalk twice). Additionally, the car often misreads a traffic sign for a different part of the road, such as a stop sign for a side road. The violent braking would take place in such a scenario also. (2) Windshield wiper operation: I'm not sure if this would qualify as a safety issue, but the windshield wiper operation doesn't work in automatic mode. I rely on this while driving in a rainy or snowy day so that I can concentrate on the driving itself without worrying about something else to do (turning on the windshield wipers). This is problem that has plagued the car right from the beginning, and to me, it presents a safety hazard. For example, about a week ago, I drove in bad weather (snowy) on a turnpike to get to a medical appointment. The weather turned bad, and cars would pass me by, splashing water/snow onto the car's windshield. The automatic mechanism should have kicked in to help me focus on the driving, but it did not.

01/27/2022
Components: AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 11/24/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EC4LF******
Summary

The contact owns a 2020 Tesla Model 3. The contact stated that while driving on the right side of the road at 35-45 MPH, on autopilot mode with a passenger in the front passenger seat, the vehicle drove off the road independently and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact's face hit the steering wheel. The contact sustained a black eye with laceration, bruised ribs, head, neck and back pain, sprained left ankle, bruises on her thigh, may have sustained nerve damage on the right side of the face that hit the steering wheel and sciatic nerve damage on the right side of her body. The occupant of the front passenger seat sustained neck, back and clavicle injuries. The contact sought medical assistance the next day. The vehicle was towed to a tow lot, then it was towed to a Tesla certified specialist body shop. A police report was filed. The contact has not been able to get a hold of the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.

01/16/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/16/2022
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB7LF******
Summary

Tesla is putting passengers at risk by how much they are changing their user interface. They are moving critical safety around which makes the car more un-usable and drivers more confused and distracted. Here are some of the features they changed in their software update that creates danger to drivers: 1. Front seat heater settings are no longer on the home screen 2. Front/rear window defog buttons are no longer on the home screen 3. User profiles are no longer on the home screen. This controls the seat, mirrors, and temperature. Instead they have made non-safety features forefront: 1. Theater mode 2. Arcade Please view this forum of hundreds/thousands of people complaining about how their safety is put at risk by this update: https://teslamotorsclub.com/tmc/threads/v11-software-update-sucks.251711/

01/14/2022
Components: UNKNOWN OR OTHER
Incident Date: 12/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB3LF******
Summary

This is a general complaint: The new control panel user interface V11 is unsafe. It now promotes/requires distracted driving to use. The previous version was a bit busy, but most all needed controls were on the screen or one touch away. With V11, one must now navigate menus to get to hidden controls that were on the home screen requiring too much attention to the screen while driving. This is what I am finding. I fear accidents will result.

01/06/2022
Components: BACK OVER PREVENTION
Incident Date: 12/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1ea7lf******
Summary

After the OTA software updated to 2021.44.25.2 there were several changes to the graphic user interface and software system. Two direct issues of the update are: 1) The rear and side cameras that assist during backup now take longer to activate and have very jumpy (laggy) video feeds. So much so that the driver can backup at least 10 feet at low speed before an updated image is shown. This causes a very unsafe condition when backup up as there are multiple blind spots in the car. 2) The simplification of touchscreen controls requires the driver to be more distracted by having to navigate additional menus to turn on wipers, climate control, the radio, and safety features like the dashcam. Waiting on an appointment with Tesla but that is at least 20 days away.

01/02/2022
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 12/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA6LF******
Summary

There was a recent software update and Tesla rearranged items on the touchscreen. Passenger was trying to pair his phone with the vehicle, and touched his name as displayed on the screen. This caused the driver seat to slide back quickly to fit the pre-set for his height. He is considerably taller than the driver, and this caused the driver to be unable to reach the brake pedal or accelerator. Therefore, the driver had almost no control of the vehicle. This occurred on a quiet side street going uphill, so driver could steer the vehicle to the curb which caused it to stop, even though she could not reach the brake pedal. However, if this had happened on a busy street or highway, there would have been a terrible accident. Remedy is simple. It should NOT be possible to activate the driver side seat position pre-sets when the vehicle is moving.

12/30/2021
Components: STRUCTURE
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1eb0lf******
Summary

The paint on the car is chipping all over.

12/27/2021
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB8LF******
Summary

Tesla issues an update to software that forces drivers to go through a jumble of menus to do important tasks like turning on defrosters and windshield wipers. These used to be one touch items on the home screen, but now require drivers to take their eyes off the road for a dangerous amount of time.

12/27/2021
Components: SEATS,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

Tesla pushed an update (v. 2021.44.25.2) to my Model 3 a couple of days ago that has dramatically altered the usability of the car, and potentially has safety implications. There was no warning prior to the update being applied that such changes to the car's user interface were included, nor is there any option to revert to the prior user interface. Major issues with the changes are outlined below: - 1-button, single-click shortcuts to seat heating, defrost/defog functionality have been removed; when driving in bad weather where the screen may fog up rapidly, you're now required to take your eyes off the road, and click twice on a small target on the touch screen to activate the required functionality. - 1-button, single-click access to the wipers has been removed, now requiring one to either rely on the auto-sensing functionality (which works properly about half the time), or click through the HVAC menu to adjust the wiper speed. - The quick access driver profile selection dropdown in the previous interface has been removed. My spouse and I differ significantly in height, and about half the time, the car selects the wrong profile when we're both getting into the car (despite our phone keys being linked to our specific profiles). With the earlier UI, it took one tap on the screen to switch to the correct profile. Now, I have to dig through menus to select the correct profile, while my knees are being slowly ground into the steering column/dash. - When driving, the speedometer, gear selection and navigation look significantly different than in the earlier UI. This is likely to lead to more distracted driving while we get used to the new interface. I filed a service request with Tesla, requesting that they revert our car back to the prior version of the interface; this request was denied and the appointment was automatically canceled with a generic message about firmware updates being rolled out on a schedule.

12/17/2021
Components: STEERING
Incident Date: 12/15/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA8LF******
Summary

I was trying to avoid a car parked on the side of highway on my right going between 45 to 55 miles an hour and slightly steered the car to the left, and the car swerved back and forth at the slightest steering wheel movement as if skidding in the snow. The road was dry (no rain) but the steering was not stable and the car ended up hitting a truck on the left. It caused a very serious accident and we are lucky that there was just a major car damage and no one was hurt. The steering seems to be uncontrollable and loose, and causes major swerving if one has to steer away at a high speed.

12/13/2021
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 12/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1eb5lf******
Summary

Using either cruise control or Full Self Driving mode, driving on divided highway, experienced sudden hard braking not due to any highway obstruction, road hazard, other vehicle, or weather. Without warning car dropped out of assisted control and abruptly applied brakes. This happened yesterday at 2:10 pm, 2:53 pm and 3:01 pm.

11/29/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 11/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB1LF******
Summary

There is A LOT of phantom braking, not just on specific stretches of highway around Austin, but almost anywhere. There is a specific spot on US Highway 183 north in Austin where the speed is set at 65 and the Tesla M3 will rapidly brake without any warning. There is a danger of being rear ended. I manually disconnect the ADAS in anticipation. I shouldn’t have to. In general, phantom braking is dangerous and could be attributed to using vision only sensors?

11/20/2021
Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 11/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA5LF******
Summary

Driving on Autopilot on a city street at 35 MPH speed limit, while passing next to a UPS truck parked on the right side of the street at the curb, but slightly protruding outside the parking lane, due to its size, my car sideswiped the parked UPS truck, causing scratches on my car and totally obliterating my passenger side mirror. My vehicle did not stop or try to veer away from the parked UPS truck, causing at a minimum $700 damage to my vehicle.

11/16/2021
Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB5LF******
Summary

https://youtu.be/_vSGyqX0HZg My car is constantly running red lights when on "Full Self-Driving". They claim that it should stop at red lights but it very often confused the left turn red for the green in the straight lane. The car randomly serves at other traffic for no apparent reason. The car randomly slams on the brakes super hard for no apparent reason. Full Self-Driving is UNSAFE

11/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5yj3e1ebslf******
Summary

The contact owned a 2020 Tesla Model 3. The contact stated that while his wife was driving at 60 MPH on autopilot, she lost control of the vehicle due to an unknown reason. Once his wife lost control of the vehicle, she had run the vehicle into a fence. The airbags deployed upon impact. The contact's wife did not suffer any injuries and did not seek any medical attention. A police report was filed. Due to the failure, the vehicle was towed to an independent tow yard where the vehicle was deemed a total loss. The contact filled out a form online to recover the data from the vehicle but was later informed that only California residence could have access to that information. The vehicle had been destroyed. The failure mileage was approximately 14,000.

11/01/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 10/21/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EBXLF******
Summary

While turning into a parking spot in a covered parking garage the car seemed to speed up and lurch. It hit the cement wall and pushed the car back with such force the air bags deployed. Thank God it was just a wall. The car is now at the repair garage and have not heard back regarding how much damage and if the car is going to be "totaled". When I mentioned this at a party we were at, a friend of mine said she had the same problem. There were no collision warnings. It happened in a split second. The parking garage was at my Doctors office so I was able to have my wrist x-ryed right then. No serious injury. Just a little leary of driving this model car if not any electric vehicle.

10/26/2021
Components: LANE DEPARTURE
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA3LF******
Summary

The lane departure assistance in my car was malfunctioning. Yes it is available for inspection if you would like. Today I.e. 10/25/2021, I was driving manually on Interstate 5. The car wasn’t on autopilot or cruise control. I was trying to merge into right lane and had my right turn signal on and made sure there was no one in my blind spot. As I was merging there was a warning signal and message displayed on the screen that read something like- lane departing corrective steering applied. The car was trying to pull me back into the lane I was departing from and it was applying sudden brakes to slow me down. I had to apply lot of force to the steering wheel to pull the car into the lane I was trying to merge. It was rush hour traffic and the cars around me were going pretty fast. It was a really dangerous situation and there could have been a big collision if I didn’t apply that force to bring the car into the right lane. There were no warning signs leading up to what happened today. But there was some malfunctioning in my car previously when the car just stopped without any warning on the ramp to my driveway. It’s a steep ramp and the car stopped all of a sudden and would not move. I contacted Tesla service about this and no action was taken whatsoever. I am really concerned about the safety of myself and the drivers around me not knowing what kind of bugs are going to come up in the future. Please take some action to make Tesla responsible for this.

10/26/2021
Components: STRUCTURE
Incident Date: 10/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1eb0lf******
Summary

Aero shield on the model 3 collapses when driving through a puddle of water. Tesla said they fixed the issue. I was charged for the service to do it which was $250.that was in June 2021x And now again today October 2021, the same thing happened and they said that won’t be covered under warranty

10/01/2021
Components: VISIBILITY/WIPER
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA3LF******
Summary

My front windshield has chipped and then cracked twice in about 6 months. I heard a pebble hit the windshield the first time, but it sounded very small and I did not expect it to chip/crack. The second time I didn’t even hear anything hit it. My friend has the same vehicle and her back windshield cracked unexpectedly and another friend’s cracked when she hit a bug that was on the windshield with her hand.

08/24/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5yj3e1ea1lf******
Summary

The contact stated that while idling and waiting to pick up the elementary school kids in their vehicle, a 2020 Tesla Model 3 suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into the rear of the contact's vehicle and trailer. During the incident, the contact sustained a lower back injury and the driver of the Tesla Model 3 suffered a chest injury. A police report was taken at the scene. No further information was available. The failure mileage was unknown.

08/17/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 06/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1ec1lf******
Summary

I was driving down the Interstate and had my Tesla on Self driving. For no reason at all it did a aggressive left turn causing me to go off the road into the median. It tore up pieces of my car and Tesla wouldn’t do anything about it and have no idea why it went off the road. I have a video of the Incident

08/17/2021
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 02/27/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA0LF******
Summary

The contact owns a 2020 Tesla Model 3. The contact stated while driving in the rain with the autopilot engaged the vehicle accelerated without warning and was incontrollable, flipped two times, and hit the curb. The contact sustained neck injuries and medical attention was provided at the hospital. All the air bags deployed. There was no reported fire. A police report was filed. The vehicle was towed to an independent body shop. The local dealer was contacted who referred the contact to the body shop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

07/23/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EB5LF******
Summary

On July 19th, 2021 at around 2:38PM I was using Tesla's Smart Summon feature to summon my car to me. The car was unoccupied at the time of the incident. The car was in a covered parking space approximately 40 feet South of my location. The app said the car would "Come To Me" and displayed a blue line which was the path the car should take to get to me. The blue line showed that the car would turn right (North) and come to me. I then pressed the "Come To Me" button to begin the summon. This is when the car immediately turned left (South), which is the opposite direction of me, and ran into a pole. The user does not have the ability to steer the car and the car acts erratic when using Smart summon. It's path is unpredictable and unsafe.

06/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yj3e1ebxlf******
Summary

Drive away door lock feature does not lock the doors. After driving several minutes a rear seat passenger attempted to roll down the window but hit the door open button instead. The door opened. Warning message received. Testing again after driving several minutes the lock icon shows locked but front seat passenger able to open the door. The door lock icon changes to unlock. Passenger closed door I hit lock icon to lock, NOW passenger cannot open the door.

06/02/2021
Components: SUSPENSION,WHEELS
Incident Date: 04/20/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5yj3e1ebxlf******
Summary

Driving home at 60mph when the right front wheel fell off the vehicle causing damages to the whole right side on the car.

05/13/2021
Components: VEHICLE SPEED CONTROL,BACK OVER PREVENTION
Incident Date: 05/02/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA4LF******
Summary

I WAS PARKING AT A TRADER JOE'S WHEN THE CAR SUDDENLY ACCELERATED BY ITSELF WITHOUT GIVING ME ANY CHANCE TO BREAK TO AVOID COLLIDING WITH THE CURB. MY CAR GOT SCRATCHED UNDERNEATH.

05/13/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 03/16/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA3LF******
Summary

THE CONTACT OWNED A 2020 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND JUMPED FORWARD AND HIT ANOTHER DRIVER THAT WAS STANDING OUTSIDE IN BETWEEN THE DRIVER'S SIDE FRONT AND REAR DOOR. THE HOOD OPENED AND OBSTRUCTED HIS VIEW WHICH CAUSED HIM TO CRASH INTO ANOTHER VEHICLE. THERE WAS NO INJURIES SUSTAINED BY THE CONTACT. THE TWO OTHER DRIVERS SUSTAINED UNKNOWN INJURIES. ONE DRIVER RECEIVED MEDICAL ATTENTION AND WAS TRANSPORTED BY AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED TO BE A TOTAL LOSS. THE VEHICLE WAS CURRENTLY AT THE CONTACT'S PLACE OF BUSINESS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

04/24/2021
Components: AIR BAGS
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA7LF******
Summary

I HAVE PURCHASED A 2020 TESLA MODEL 3 BACK IN SEPTEMBER 2020 IN CASH. ONLY FOR THEIR TO BE MULTIPLE ISSUES. THE MOST RECENT ISSUE IS A FRONT RIGHT SAFETY RESTRAINT FAILURE. IT HAS BEEN LOOKED AT AND UNSUCCESSFULLY FIXED BY THE TESLA SERVICE CENTER FOUR TIMES NOW. UNDER THE LOUISIANA LEMON LAW, I AM REQUESTING FOR A WHOLE NEW VEHICLE. I HAVE TRIED CONTACTING SOMEONE FROM MY SERVICE CENTER AND EVEN STRAIGHT TO CONTACTING TESLA. NO ONE WILL RETURN MY CALLS OR HELP WITH MY CAR ISSUES.

04/21/2021
Components: VISIBILITY/WIPER
Incident Date: 04/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB2LF******
Summary

LIGHT SOURCES SUCH AS TAIL LIGHTS OF OTHER VEHICLES, TRAFFIC LIGHTS, AND LIT SIGNS, ALL HAVE AN ARTIFACT EFFECT - VIEW OF THE LIGHT SOURCE HAS A DOUBLE THAT EXISTS RIGHT ABOVE THE ORIGINAL SOURCE WITH A SLIGHTLY DIMMER BRIGHTNESS WHEN VIEWED THROUGH THE WINDSHIELD. THIS IS NOT AN EFFECT CAUSED BY POOR EYESIGHT, THINGS LOOK NORMAL WHEN VIEWED DIRECTLY THROUGH AN OPEN WINDOW. THE EFFECT CAN BE REPRODUCED AT ANY TIME, BUT IT IS MOST NOTICEABLE AT NIGHT WHEN THE VIEW OF THE ARTIFACT IS IN HIGH CONTRAST TO DARK BACKGROUNDS. THIS EFFECT IS MOST NOTICEABLE ON LED LIGHT SOURCES, SUCH AS LED TAIL LIGHTS. THIS EFFECT IS PRODUCED REGARDLESS OF THE STATE OF THE VEHICLE - OCCURS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A SAFETY CONCERN AS DOUBLE VISION - SEEING ARTIFACTS ON LIGHT SOURCES THROUGH THE WINDSHIELD CAN CAUSE EXCESSIVE STRAIN ON DRIVERS' EYES, AND CAN BE AN UNWELCOME DISTRACTION TO THE DRIVER. THIS CAN ALSO POTENTIALLY CAUSE CONFUSION IN THE DRIVER WHERE THE LOCATION OF A LIT OBJECT MAY BE MISJUDGED BY THE DRIVER WHO SEES ARTIFACTS ON THOSE LIGHT SOURCES.

04/12/2021
Components: STEERING,SUSPENSION
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA8LF******
Summary

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39653751?TENANT=US&ROWNUMBER=19 ALL 3 BALL-JOINTS ON THE FRONT RH STEERING KNUCKLE HAVE POPPED APART. THIS IS HAPPENING SO FREQUENTLY ON TESLAS THAT IT IS OBVIOUS THEY ARE USING POOR QUALITY SUSPENSION AND STEERING COMPONENTS. THE OWNER OF THIS TESLA WAS LUCKY BECAUSE ONLY THE CAR WAS DAMAGED. THESE FAILURES ARE CERTAIN TO CAUSE DEATH AND INJURY IF NHTSA CONTINUES TO STAND BY AND DO NOTHING. THIS IS DISGRACEFUL. PLEASE TAKE IMMEDIATE ACTION. THANK YOU KEEF

04/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/18/2021
Crash: No
Fire: No
Vehicle Identification Number: LRW3E7EA8LC******
Summary

WE ARE AN CAR MEDIA IN CHINA. WE LEASED A 2020 TESLA MODEL 3 STANDARD RANGE PLUS ON MARCH 15, 2021, FOR PROGRAM SHOOTING. ON MARCH 18, WHEN A TEAM MEMBER TRYING TO CLOSE THE STORAGE COMPARTMENT COVER IN FRONT OF THE CENTRAL ARMREST BOX WHILE OPERATING, THE COVER DID NOT CLOSE SUCCESSFULLY AND POPPED UP UNINTENTIONALLY. A CORNER OF THE COVER SCRATCHED THE OUTER SIDE OF HIS RIGHT THUMB. FOLLOWING IS HIS NARRATIVE IN REGARD OF THIS INCIDENT: WHEN I WAS DRIVING THE TESLA MODEL 3 ON MARCH 18, 2021, AND PULLED OVER THE VEHICLE, I OPENED THE INTERIOR COVER TO STORE ITEMS. AFTER DRIVING FORWARD FOR A SHORT DISTANCE, I ATTEMPTED TO CLOSE THE COVER WITH MY RIGHT HAND. I TRIED TO PUSH THE COVER DOWN AND CLOSED, AND THEN MADE A U TURN. HOWEVER, THE COVER DID NOT CLOSE SUCCESSFULLY, AND INSTEAD IT ACTUALLY RAISED AGAIN. AT THIS TIME, BECAUSE THE RIGHT HAND DID NOT MOVE OUT OF THE PATH OF MOTION OF THE COVER, THE RIGHT CORNER OF THE COVER SCRATCHED MY RIGHT HAND. THE SHARP CORNERS CAUSED A WOUND OF ABOUT 9MM*3MM AND KEPT BLEEDING FOR ABOUT 30 MINUTES. AFTER REFERRING TO THE 2019 IMPORTED VERSION OF THE TESLA MODEL 3, WHICH IS PRODUCED IN THE CALIFORNIA FACTORY, THE INTERIOR COVER DESIGN AND WORKMANSHIP ARE THE SAME AS THOSE OF THE 2020 MODEL 3 PRODUCED IN THE SHANGHAI FACTORY. THEREFORE, WE BELIEVE THAT IN THE U.S. MARKET BEFORE THE 2020 MODEL MODEL 3 ALSO HAS THE POSSIBILITY THAT THE EDGE OF THE INTERIOR COVER IS TOO SHARP AND MAY SCRATCH THE USERS. THEREFORE, WE HAVE DECIDED TO REPORT THIS SITUATION TO NHTSA TO INFORM MORE CONSUMERS THIS POTENTIAL DANGER.

04/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC4LF******
Summary

CAR PARKED ON THE STREET FOUND OUT NEXT DAY THAT THE CAR WAS BACKED INTO. SENTRY MODE DIDN'T WORK. CAR ALARM DIDN'T GO OFF NO NOTIFICATION ON MY APP. TESLA SHOULD BE HELD RESPONSIBLE FOR DAMAGES BECAUSE IT WAS THE PROGRAMS THAT DIDN'T WORK PROPERLY

03/23/2021
Components: STRUCTURE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB5LF******
Summary

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE FLOOR MAT FOLDED OVER WHILE ATTEMPTING TO DEPRESS THE PEDALS. ON ONE OCCASION THE FAILURE CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND THE VEHICLE STRUCK THE CURB. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND TESLA SERVICE CENTER LOCATED AT 11163 SANTA MONICA BLVD, LOS ANGELES, CA 90025 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 600.*DT

03/15/2021
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA8LF******
Summary

THIS IS A COMPLAINT ABOUT THE BETA RELEASE AUTOPILOT. A RANDOM MODEL 3 VIN HAS BEEN USED TO BE ABLE TO FILE A COMPLAINT. THIS COMPLAINT APPLIES TO ALL MODELS OF TESLA. HERE IS A VIDEO OF A PROUD BETA TESTER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PQ-RGY1V8UG THIS OWNER HAS A MISPLACED TRUST IN THE SAFETY OF THE AUTOPILOT. HE IS USING IT IN HIGH RAFFIC AREAS WITH PEDESTRIANS AND CYCLISTS HE IS ALSO USING IT AT EXCESSIVE SPEED ON NARROW ROADS ONLY INCHES AWAY FROM ONCOMING TRAFFIC. RATHER THAN HAVING HIS HANDS HOLDING THE WHEEL IN THE CORRECT WAY HE ONLY HAS HIS FINGERS TOUCHING THE WHEEL WITH THE PALMS FACING THE WRONG WAY. IF ANYTHING GOES WRONG HE WILL NOT BE ABLE GRAB THE WHEEL PROPERLY IN TIME TO PREVENT A COLLISION. FINGERTIP DRIVING IS UNSAFE AT THE BEST OF TIMES. IF AUTOPILOT HAS A GLITCH OR A SPASM THE DRIVER WOULD BE UNABLE TO QUICKLY REGAIN CONTROL. DESPITE THE CLAIMS OF ELON MUSK SUCH DRIVER BEHAVIOR DOES NOT LEAD TO THE BEAT RELEASE AUTOPILOT BEING REVOKED. THIS EXPERIMENT IS DEADLY. PLEASE GET IT STOPPED IMMEDIATELY. THANK YOU KEEF.

03/09/2021
Components: STEERING,SUSPENSION
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC9LF******
Summary

THIS IS A COMPLAINT ABOUT THE ISSUE OF POPPED BALL-JOINTS WHICH IS AFFECTING ALL MODELS OF TESLA CARS. HERE IS JUST ONE EXAMPLE OF A BALL-JOINT THAT HAS POPPED APART FOR NO GOOD REASON. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39240789?TENANT=US&ROWNUMBER=3 IT IS EASY TO FIND OTHER EXAMPLES OF THIS SAME FAILURE IN OTHER TESLA AT THE JUNKYARD. I WILL ATTACH A FEW PHOTOGRAPHS TO SHOW YOU. THES BALL JOINTS ARE OF LOW QUALITY, UNDERSIZED, PRONE TO CREAKING AND GROANING DUE TO LACK OF GREASE WHICH CAUSES THE BALL TO WEAR DOWN AND POP OUT. THE TESLA FORUMS ARE FILLED WITH REPORTS ABOUT THIS. ELON MUSK HAS ADDRESSED THIS BY NERFING THE FORUMS. DEFINITELY A GENIUS. LINKS TO OTHER POPPED TESLAS.HERE: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39311673?TENANT=US&ROWNUMBER=11 POPPED FRONT AND WHOMPY REAR HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39310125?TENANT=US&ROWNUMBER=15 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39308954?TENANT=US&ROWNUMBER=22 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39282369?TENANT=US&ROWNUMBER=24 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39280909?TENANT=US&ROWNUMBER=30 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39265721?TENANT=US&ROWNUMBER=33 POPPED AND THEN BURNED TO A CRISP HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39248729?TENANT=US&ROWNUMBER=39 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39245824?TENANT=US&ROWNUMBER=51 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39244011?TENANT=US&ROWNUMBER=62 POPPED HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39258823?TENANT=US&ROWNUMBER=81 POPPED SEE ATTACHED POPS2 I CAN FIND YOU PLENTY MORE. PLEASE INVESTIGATE. THANK YOU KEEF

02/20/2021
Components: SUSPENSION
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC8LF******
Summary

HERE IS A 2020 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39123018?TENANT=US&ROWNUMBER=1 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE WHEEL IS DISPLACED BACKWARD SO THAT THE TIRE IS RUBBING AGAINST THE FRAME AND THE BATTERY. THE TREAD ON THAT TIRE IS WORN AWAY WHICH IS AN INDICATION THAT IT WAS RUBBING AGAINST THE FRAME WHILE THE CAR WAS STILL DRIVING AND BEFORE THE WHOLE SHEMOZZLE TURNED TO FECULENCE. THIS IS NOT GOOD. THIS IS NOT GOOD AT ALL. IF IT IS NOT TOO MUCH BOTHER FOR YOU WOULD YOU MAKE INQUIRIES INTO WHY TESLA CHOOSES TO MAKE SUSPENSION COMPONENTS OUT OF CHEESE. THANK YOU. KEEF

02/18/2021
Components: UNKNOWN OR OTHER,LANE DEPARTURE
Incident Date: 02/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC0LF******
Summary

I GET REPEATED WARNINGS THAT THE DOOR PILLAR CAMERAS ARE BLINDED. WHEN I CHECK IT IS CONDENSATION BETWEEN THE CAMERA AND THE PILLAR GLASS. THEY ATTEMPTED TO REPAIR THIS LAST YEAR BY REMOVING A SEAL FOR BETTER AIR CIRCULATION. THE PROBLEM REMAINS. IN COLD WEATHER THIS HAPPENS, AND IT MEANS THAT ANY OF THE AUTOMATED FUNCTIONS THAT DEPEND ON THE CAMERAS CAN'T WORK CORRECTLY OR AT ALL. THEY HAVE NO SOLUTION. THE FRONT CAMERA ACTUALLY HAS A DEFOGGER IN THE GLASS IN FRONT OF IT. WHY TESLA CAN'T SOLVE THIS PROBLEM IS ABSURD. THIS HAPPENS WHILE DRIVING ON ANY STREET OR HIGHWAY AND IS ALWAYS THE CAMERA FACING THE SUNNY SIDE, SO MOISTURE IS EVAPORATED FROM AROUND THE CAMERA AND CONDENSES ON THE GLASS, WHICH OBSCURES IT.

02/09/2021
Components: STEERING,SUSPENSION
Incident Date: 12/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EC2LF******
Summary

HERE IS A TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38998703?ROWNUMBER=0 THE FRONT WHEEL AND SUSPENSION HAVE SNAPPED OFF. BOTH LOWER BALL JOINTS AND THE UPPER STEERING KNUCKLE BALL JOINT HAVE SIMPLY POPPED APART. IT IS COMPLETELY IMPOSSIBLE FOR THIS TO BE THE RESULT OF CRASH DAMAGE.. THE WHEEL AND TIRE ARE UNDAMAGED. TESLA BALL JOINTS ARE A LOAD OF OLD BALLS. GOOD HEAVENS TO BETSY WHY WON'T YOU DO SOMETHING ABOUT THIS? YOURS IN DISGUST. KEEF

02/03/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EAXLF******
Summary

I WAS DRIVING IN A TOLL ROAD TO THE LEFT OF THE FREEWAY LANE WHICH WAS BACKED UP. I WAS DRIVING APPROXIMATELY 70 MPH, HAD CRUISE CONTROL ACTIVATED ON A STRAIGHT STRETCH OF ROAD WHEN THE CAR SUDDENLY BRAKED REALLY HARD (REDUCED SPEED INSTANTLY TO ABOUT 55 MPH). THERE WAS AN SUV BEHIND ME DRIVING KIND OF CLOSE BUT THANKFULLY IT WAS PAYING ATTENTION AND HAD TO MAKE A HARD SWERVE OUT OF MY LANE TO AVOID A REAR END COLLISION

01/28/2021
Components: STEERING,SUSPENSION
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA4LF******
Summary

HERE IS A TERDSLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38868112?ROWNUMBER=3 THE FRONT LEFT HAND SUSPENSION HAS FALLEN TO BITS. THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY METAL) HAS SNAPPED LIKE A PRETZEL. THIS IS NOT COLLISION DAMAGE. THERE IS NO DAMAGE TO THE BODYWORK AND NO AIRBAGS HAVE BEEN DEPLOYED. THIS IS SIMPLY BAD MANUFACTURING. TESLAS ARE UNSAFE AT ANY SPEED. PLEASE INVESTIGATE. THANKS. KEEF

01/08/2021
Components: FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 06/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA3LF******
Summary

AT A DRIVE THRU FAST FOOD TAPPED THE PEDDLE AND THE CAR LAUNCHED AND HIT A TRUCK IN FRONT OF ME

12/31/2020
Components: SEATS
Incident Date: 11/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC9LF******
Summary

WHILE DRIVING, THE DRIVER'S SEAT WILL RANDOMLY START MOVING FORWARD, BACK, UP OR DOWN WITH NO INPUT FROM THE DRIVER. IT IS VERY DISTRACTING AND CAN MAKE IT DIFFICULT TO SEE OUT OF MIRRORS OR REACH PEDALS. NOTIFIED TESLA AND PROBLEM CONTINUES TO HAPPEN OCCASIONALLY AFTER 2 SERVICE VISITS ATTEMPTING TO REMEDY THE ISSUE. HAVE NUMEROUS VIDEOS OF THIS HAPPENING WHILE DRIVING. THIS HAS HAPPENED ON AT LEAST 6 SEPARATE DAYS BEGINNING ON OCTOBER 27TH, 2020.

12/23/2020
Components: SUSPENSION
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC7LF******
Summary

THIS IS MIND BOGGLING! HERE IS A 2020 MODEL 3 TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37712955?ROWNUMBER=3 IT HAS NOT BEEN IN A COLLISION, NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO SIGN OF ANY IMPACT TO THE BODYWORK. THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. ALL THE BALL-JOINTS HAVE POPPED APART AND EVEN THE STEERING KNUCKLE HAS SNAPPED IN HALF. AND MUSK CLAIMS THAT THIS IS THE SAFEST CAR IN THE WORLD! PIGS BOTTOM! HAVE A GREAT DAY AND BE SURE TO BAN THESE JUNKHEAPS FROM THE HIGHWAYS. THANKS KEEF

12/01/2020
Components: STEERING,SUSPENSION
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA7LF******
Summary

TESLA MODEL 3 IN THE JUNKYARD: HTTPS://WWW.AUTOAUCTIONMALL.COM/USED-CARS-FOR-SALE/2020-TESLA-MODEL-3-CO51960570 FRONT WHEELS AND SUSPENSION FALLEN TO BITS. TOP BALL JOINT POPPED APART.. LOWER BALL JOINTS BOTH SNAPPED. STEERING ARM AND LOWER FORE-LINK BUSTED. BAD DAY AT THE TENT FACTORY? PLEASE GET THESE LETHAL CONTRAPTIONS OFF THE ROADS. THANK YOU. CITIZEN KEEF

11/25/2020
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC6LF******
Summary

FROM THE MOMENT I DROVE MY BRAND NEW TESLA OFF THE LOT - THE SCREEN - THE ONLY WAY TO CONTROL ANYTHING ABOUT THE VEHICLE - WOULD FREEZE; BLACK OUT; AND TAKE SEVERAL MINUTES TO RESET ITSELF. WHILE IN THIS COMPLETELY INOPERATIVE STATE: THE AUDIO SYSTEM WOULD EMIT A HIGH PITCH NOISE; ANY ABILITY TO TELL SPEED; TURNING SIGNAL STATUS; ANYTHING WAS COMPLETELY IMPAIRED; THE CLIMATE CONTROL BLASTS ON HIGH FAN A TORRENT OF COLD AIR. AT 2000 MILES; THIS HAS HAPPENED SEVERAL HUNDRED TIMES - ON AVERAGE ONCE EVERY 10 MILES DRIVEN; THOUGH SOMETIMES TWICE WITHIN A FEW MOMENTS (BOOTS UP ONLY TO RESET AGAIN) AND SOMETIMES IT CAN GO AS FAR AS 30 MINUTES WITHOUT FREEZE; BLACK; RESET. THIS IS EASILY THE MOST EXPENSIVE CAR I'VE EVER PURCHASED; AND HAD NEARLY 0 MILES UPON PICKUP - IT IS EASILY THE MOST FRUSTRATING EXPERIENCE I'VE HAD WITH A CAR. TO NOT BE IN CONTROL OR HAVE ANY VISIBILITY TO THE MACHINE DRIVING AT HIGHWAY SPEEDS WHEN EVERYTHING GOES COMPLETELY BLACK AND THE COMPUTER TAKES MINUTES TO RESET. THE REPAIR FACILITY HAS ESTIMATED $2400 WHICH THEY'RE ATTEMPTING TO CHARGE ME.

11/09/2020
Components: UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Incident Date: 09/24/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA1LF******
Summary

I BOUGHT A TESLA MODEL 3 ON 9/19/20. ON 9/23/20 I WAS WAITING IN MY CAR IN A LINE OF CARS AT A FAST FOOD DELIVERY WINDOW, STOPPED 8-10 FT BEHIND A LARGE VEHICLE WITH MY FOOT ON THE BRAKE AS WELL AS IN THE PARK MODE BECAUSE OF THE SLOW SERVICE AHEAD. AFTER A WHILE I REALIZED THAT MY TESLA HAD STARTED MOVING SLOWLY TOWARDS THE VEHICLE IN FRONT. PUMPING THE BRAKE, TRYING TO CHANGE THE GEAR TO REVERSE DID NOT STOP THE CAR. THE SCREEN DATA DISAPPEARED AND A MESSAGE FLASHED SAYING THAT ALL SAFETY FEATURES WERE OFF. I OPENED THE DOOR WHICH IS SUPPOSED TO STOP THE CAR. IT DID NOT EVEN AFTER I GOT OUT OF IT. IT CONTINUED TO MOVE EVEN AFTER CONTACT WAS MADE WITH THE CAR IN FRONT. THE TESLA WAS COMPLETELY CRUSHED. IT WAS A TOTAL LOSS ACCORDING TO A REPAIR SHOP WHERE IT WAS TOWED ON TESLA'S RECOMMENDATION. WHEN I CONTACTED TESLA THEY INFORMED ME THAT MY ACCELERATOR WAS FULLY DEPLOYED. NOT TRUE. I BOUGHT THE TESLA BECAUSE OF ALL THE SAFETY FEATURES, NONE OF WHICH SEEMED TO WORK INCLUDING FAILURE TO NOTICE A LARGE VEHICLE IN FRONT, NOT STOPPING WHEN THE DOOR WAS OPENED, STARTING BY ITSELF IN THE PARK MODE, AND THE DATA SCREEN GOING BLANK EXCEPT FOR THE MESSAGE ABOUT SAFETY SYSTEMS BEING OFF.

10/24/2020
Components: STEERING,SUSPENSION
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB6LF******
Summary

HERE IS A 2020 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37237764?ROWNUMBER=40 THE FRONT WHEEL HAS GONE WHOMPY. THE LOWER BALL JOINTS HAVE POPPED OUT BUT WORSE STILL THE STEERING ARM HAS SNAPPED OFF FROM THE STEERING KNUCKLE. LOOKS LIKE THE USUAL FRACTURE OF A LOW QUALITY ALLOY CASTING. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. ELON MUSK BLAMES CHINESE DRIVERS FOR DRIVING IT WRONG. THIS ONE IS IN MIAMI NOT CHINA. PERHAPS ELON WILL BLAME THIS ONE ON A LATINO ALSO DRIVING IT WRONG. I STRONGLY URGE YOU TO TAKE ACTION. I URGE YOU WITH EXTREME PREJUDICE. THANK YOU KEEF

10/16/2020
Components: SUSPENSION
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA0LF******
Summary

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/35210670/PHOTOS/2020-TESLA-MODEL-3-NJ-SOMERVILLE IT HAS TRAVELLED JUST 200 MILES SINCE LEAVING THE TESLA TENT. IT IS LISTED AS HAVING SUSPENSION DAMAGE. THE FRONT OF THE CAR HAS DROPPED SO FAR THAT THE WHEELS ARE JAMMED UP IN THE WELLS. IT IS INSANE AND LUDICROUS THAT THESE CARS DO NOT HAVE LIMIT STOPS ON THE AIR SUSPENSION SO THAT A SIMPLE AIR-LEAK DOES NOT LEAD TO A DISASTROUS COLLAPSE. IN THIS INSTANCE THERE WAS NOT A MAJOR CRASH BUT THAT IS ENTIRELY DOWN TO LUCK. I HOW MANY DEAD AND MANGLED PEOPLE DO YOU NEED BEFORE YOU GROUND THESE DEATH-TRAPS? YOURS IN DISGUST KEEF

10/16/2020
Components: SUSPENSION
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA9LF******
Summary

YET ANOTHER TESLA MODEL 3 IN THE JUNKYARD WITH A POPPED OUT BALL JOINT. HTTPS://WWW.COPART.COM/LOT/42415580/PHOTOS/2020-TESLA-MODEL-3-NJ-TRENTON THE ATTACHED PHOTOGRAPH SHOWS A CLEARLY DEFINED GOUGE AROUND THE FULL CIRCUMFERENCE OF THE TIRE. THIS PROVES THAT THE SUSPENSION BROKE WHILE THE CAR WAS TRAVELLING ALONG AND WAS NOT THE RESULT OF A COLLISION. YOU SHOULD BE AWARE OF THE CASE OF MASSOUD V TESLA HTTPS://WWW.PLAINSITE.ORG/DOCKETS/3Z2ZFTGN3/SUPERIOR-COURT-OF-CALIFORNIA-COUNTY-OF-LOS-ANGELES/MENA-MASSOUD-V-TESLA-MOTORS-INC-A-DELAWARE-CORPORATION/ THE INSURER PROVED THAT THE CRASH WAS THE RESULT OF SUSPENSION FAILURE. PHOTOGRAPHS OF THE CRASH SCENE PROVED THAT THE SUSPENSION SNAPPED AND THE BASE OF THE CAR LEFT SKID MARKS ON THE ROAD BEFORE IT FINALLY COLLIDED WITH A GUARD-RAIL. THIS CASE WAS SETTLED OUT OF COURT AND TESLA INSISTED UPON THE USUAL NON-DISCLOSURE AGREEMENT PLEASE DEMAND THAT TESLA RECALL THESE DEADLY CARS. THANK YOU. KEEF.

10/08/2020
Components: SUSPENSION,STRUCTURE
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA6LF******
Summary

BOTH FRONT DOOR AT THE BOTTOM HAS SHARP EDGE THAT SLICE MY LEG WHEN I WORK OUT OF THE CAR. AT 65 MPH ON FREWAY WITH MINOR ROUGH SURFACE, VEHICLE ZIG ZAG SWAY BACK AND FORTH. ONLY ON MINOR ROUGH ROAD FREEWAY SURFACE

10/08/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA6LF******
Summary

JUST PURCHASE THE AUTO PILOT, WHEN COMING TO A STOP, SOMETIME IT PASS THE WHITE LINE. WHILE GOING STRIGHT,WHEN SIGNAL TO CHANGE LANE TO BYPASS THE SLOW CAR, IT MERGE INTO LEFT TURN AT THE STOP LIGHT. WHEN THE VHEICLE IS GOING AROUND A LEFT CORNER, IT VEER TO THE RIGHT AND DROVE ON THE SHOULD LANE. THE SAME THING HAPPEN GOING TO THE RIGHT CORNER. WHEN TAKE OFF FROM THE GREEN LIGHT, SOMETIME IT SLOWLY,SLOWLY,SLOWLY INCREASE SPEED EVEN THOUGH THERE IS NO CAR IN FRONT OF IT. WHEN SLOW DOWN, IT WAIT THE LAST MINUTE AND TURN THE CAR. ALL MY STUFF ON THE SEAT FLY EVERY WHERE .WHEN APPROACHING A CORNER, IT WOULD SPEED UP AND MAKE A QUICK TURN.. WHEN USING A NAVIGATION, IT TURN INTOI A DEAD END INSTEAD OF THE RIGHT ROUTE.

10/07/2020
Components: STEERING,SUSPENSION
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

MODEL 3 MAKES A VERY HIGH PITCH NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. IT DOES HAPPEN WHEN YOU PUT THE VEHICLE IN DRIVE AND STAND STILL ON HOLD. IT DOESN'T HAPPEN WHILE DRIVING NOR WHILE IN PARK.

09/13/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA1LF******
Summary

I WAS DRIVING STRAIGHT ON A HIGHWAY USING TRAFFIC AWARE CRUISE CONTROL WHEN THE CAR SUDDENLY BRAKED HARD. IF SOMEONE HAD BEEN DRIVING BEHIND ME TOO CLOSELY I WOULD HAVE BEEN REAR ENDED AT A HIGH SPEED. I'VE SEEN ONLINE THAT PEOPLE REFER TO THIS AS "PHANTOM BRAKING," AND IT SEEMS TO BE A COMMON ISSUE WITH TESLA CARS.

09/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB2LF******
Summary

CHARGING PORT, PLASTIC TIP OF ONE OF THE CHARGING PINS BROKE OFF AND WAS STILL INSIDE THE PORT. IT WAS OBSTRUCTING THE CHARGING HANDLE, NOT ALLOWING IT TO FULLY SEAT. THE CAR WAS SHOWING AN ERROR MESSAGE SAYING THERE IS A PROBLEM WITH THE CHARGING CABLE. I FOUND THE OBSTRUCTION AND REMOVED IT WITH A TOOTHPICK. THE ERROR MESSAGE WENT AWAY HOWEVER ONE CHARGING PIN IS NOW MISSING ITS PLASTIC TIP. THE ONE I REMOVED FROM THE PORT WAS BROKEN AND UNUSABLE. CAR HAS ONLY 5000 MILES ON IT. THIS IS THE SAME ISSUE NOTED IN ANOTHER SERVICE BULLETIN THAT SAYS IT ONLY AFFECTS 2018 VEHICLES. OBVIOUSLY THAT IS NOT TRUE. THIS CAR IS A 2020 AND IT IS STILL HAPPENING.

08/29/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB6LF******
Summary

MY WIFE AND I LIVE ON A TWO-LANE STATE ROUTE IN THE COUNTRY. WE WERE HEADED HOME FROM THE FARMERS' MARKET THIS MORNING AROUND 10 A.M., HEADED DOWN A HILL WITH THREE CARS BEHIND US. THERE WAS AN 18-WHEELER HEADED UP THE HILL. I HAD THE CRUISE CONTROL ON AND TRAVELING 55 MPH IN A STRAIGHT LINE WITH NO CURVES IN SIGHT. WHEN THE 18-WHEELER COMING UP THE HILL WAS 7 CAR LENGTHS AHEAD OF US IN THE OPPOSITE LANE, MY CAR AUTOMATICALLY BRAKED HARD ENOUGH TO BRING OUR SPEED DOWN TO 35 MPH BEFORE I COULD OVERRIDE AND ACCELERATE. MY SPOUSE SAID, "I HATE THIS CAR. IT'S GOING TO GET US KILLED ONE DAY. WE COULD HAVE BEEN REARENDED." I HAVE USED CONVENTIONAL CRUISE CONTROL TO DRIVE FOR MORE THAN 20 YEARS, EVEN IN TOWN, TO KEEP FROM INADVERTINLY SPEEDING. NORMAL CRUISE CONTROL DOESN'T BEHAVE IN THIS MANNER. THIS IS MY FIRST REPORT OF A RECURRING PROBLEM.

08/28/2020
Components: STEERING,SUSPENSION
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB6LF******
Summary

HERE IS A 2020 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37237764?ROWNUMBER=6THE FONT SUSPENSION GIBLETS HAVEALL FALLEN TO BITS. BOTH FRONT WHEELS ARE SPLAYED OUT IN OPPOSITE DIRECTIONS WHICH WOULD PROBABLY MAKE IT A LITTLE HARD TO STEER. IWOULD YOU PLEASE ISSUE AN IMMEDIATE RECALL FOR THESE TENT BUILT DEFECTIVE DEADLY CONTRAPTIONS. THANK YOU. KEEF

08/27/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA4LF******
Summary

SLOWED DOWN TO MAKE A LEFT TURN AND THE CAR SUDDENLY SPEED FORWARD WHEN I PUT MY FOOT ON THE BRAKE. I LET GO MY FOOT AND SLAMMED THE BRAKE ONCE MORE. IT TOOK A SECOND TO RESPOND

07/02/2020
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB5LF******
Summary

FRIDAY JUNE 26TH, 6:00 P.M. PUBLIC ROADS. SUNNY, DRY. SOMETHING SNAPPED WHILE DRIVING 5 MPH AT THE MOMENT I STARTED A SLOW LEFT TURN. THE CAR LURCHED TO A HALT. THE RIGHT FRONT WHEEL WAS ANGLED LEFT AT ABOUT A 35 DEGREES, WHILE THE LEFT WHEEL POINTED STRAIGHT. TESLA SENT A FLAT BED. THE TRUCK TECHNICIAN REPORTED BY PHONE THAT THE WHEEL WAS SEPARATED FROM THE SUSPENSION AND A TESLA BOLT WAS AVAILABLE FOR HIM TO TEMPORARILY HOLD ALIGNMENT FOR SAFE LOADING. I UNDERSTAND HE LEFT A NOTE AND THE BOLT INSIDE THE CAR. I BELIEVE THE BOLT WAS PART OF THE BROKEN SUSPENSION. THE CAR HAD 3,300 MILES. DURING MY OWNERSHIP, I NOTICED A LIGHT CLICKING (OR CLUNKING) WHEN THE CAR PASSED OVER A 3 INCH CHANGE IN ROAD ELEVATION, SUCH AS OCCURS DURING REPAVING WHEN STRIKING A MAN HOLE COVER OR NEW LAYER OF ASPHALT. I TOOK THIS TO BE A PECULIARITY OF THE TESLA SUSPENSION COMBINED WITH THE 18 INCH WHEELS. THE SOUND WAS RARE, AS MOST ROADS ARE QUITE SMOOTH AND I MADE IT A POINT TO DRIVE SLOWLY OVER SUDDEN BUMPS. MORE RECENTLY, AS OUR TOWN IS REPAVING, I HEARD THE CLICK MORE FREQUENTLY. ON FATHER'S DAY, WHILE A FRIEND WAS TEST DRIVING THE CAR, HE BEING A CAR GEEK, HEARD THE CLICK, CALLED IT A "CLUNK," AND TOLD ME TO GET IT LOOKED AT. I HAD NOT YET MADE THE APPOINTMENT WHEN SOMETHING SNAPPED ON JUNE 26TH. OVER THE WEEKEND I LEFT VOICE MAILS AND SENT TO TESLA SERVICE AN EMAIL STATING TESLA SHOULD CONSIDER GIVING ME A REPLACEMENT VEHICLE, BUT I WISHED FIRST TO HEAR THEIR REPORT ON WHAT HAD OCCURRED. TESLA SERVICE IN MILFORD IS NOT OPEN ON WEEKENDS. TESLA CALLED ON MONDAY AFTERNOON SEEKING MY INPUT ON WHAT HAD OCCURRED. LATER THAT DAY THEY REPORTED IT APPEARED TO THEM THAT A CRITICAL BOLT HAD NOT BEEN WELDED ONTO THE SUB-FRAME. TESLA SERVICE IN MILFORD ORDERED A NEW SUB-FRAME, PART NUMBER 1044521-00-R, FROM CALIFORNIA. TESLA IS RESEARCHING WHAT OCCURRED.

06/12/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3F7EA1LF******
Summary

I TOOK DELIVERY OF MY TESLA AT THE BEGINNING OF APRIL 2020 - I HAVE NOT BEEN OUT MUCH BECAUSE OF LOCKDOWN. ON ONE OF MY EARLY JOURNEYS THE CAR SPONTANEOUSLY ACCELERATED. I WAS SHOCKED BUT THOUGHT I HAD INADVERTENTLY DONE SOMETHING EG CRUISE CONTROL OR HEAVY FOOT EVEN THOUGH I BELIEVED IT WAS TOTALLY UNPROMPTED YESTERDAY I WAS DRIVING AT SLOW SPEED ABOUT 20- 25MPH APPROACHING A PEDESTRIAN CROSSING WHEN THE CAR SPONTANEOUSLY ACCELERATED- IT WAS UNDENIABLE ! I TOOK MY FOOT OFF THE PEDAL BUT IT DIDN'T SLOW - I JAMMED ON THE BRAKES TO HALT THE ACCELERATION. WHEN I ARRIVED HOME I GOOGLED 'SPONTANEOUS ACCELERATION ' TO SEE WHAT HAD CAUSED IT AND WAS HORRIFIED TO DISCOVER THERE IS A LOT OF ALLEGATIONS TO TESLA WHICH HAVE BEEN DENIED. I RANG TESLA AND THEY SAID THEY'D SEND A MOBILE ENGINEER WITHIN 4 DAYS!!! I LIVE IN UK BUT AM AWARE YOU ARE COLLECTING DATA ON THE MATTER - I LIVE IN UK SO FILING THE FORM DIDN'T ALLOW A UK PHONE NUMBER- +[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

06/08/2020
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EAXLF******
Summary

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WATER LEAKED INTO THE DRIVER'S SIDE REAR TAILLIGHT. DUE TO THE FAILURE, CONDENSATION FORMED INSIDE THE TAIL LIGHT SOCKET WHICH CAUSED THE LIGHT TO BE DIM. THE CONTACT ALSO EXPRESSED A CONCERN THAT THE ELECTRICAL CHARGING PORT WAS IN CLOSE PROXIMITY TO THE DRIVER'S SIDE REAR TAILLIGHT. THE CONTACT NOTIFIED OF THE MANUFACTURER OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE TAILLIGHT REPLACED, WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS 4,000.

05/24/2020
Components: STRUCTURE
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB2LF******
Summary

AREOSHIELD UNDERNEATH CAR GET WET FROM RAIN PUDDLES AND THEN WHEN WET RIPPS OFF FROM NORMAL DRIVING. I THINK DUE TO THE WEIGHT OF THE WET FABRIC. *TR

05/16/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB6LF******
Summary

SEE ATTACHED FOR DETAILS. WE HAVE EXPERIENCED AT LEAST TWO UNEXPECTED HARD BRAKING INCIDENTS IN OUR 2020 TESLA MODEL 3 EQUIPPED WITH AUTOPILOT. IN ONE INCIDENT, JUST AS AUTOPILOT WAS ENGAGED, THE TESLA BRAKED SUDDENLY FROM 65 MPH TO 50 MPH. OTHER DRIVERS WERE FORCED TO BRAKE HARD TO AVOID COLLISION. ON THE SAME DAY, WHILE IN ADAPTIVE CRUISE CONTROL, THE TESLA SUDDENLY BRAKED HARD AT A SPEED OF 78 MPH, DOWN TO 60 MPH. TESLA HAS BEEN NOTIFIED BY OTHERS WHO HAVE HAD SIMILAR EXPERIENCES, SO THEY ARE AWARE OF THIS HAZARDOUS PROBLEM. THE ISSUE HAS BEEN REPORTED BY MANY ON TESLA SOCIAL MEDIA SITES SINCE AT LEAST 2018. IT STILL HAS NOT BEEN CORRECTED. I PLAN TO SEND A COPY OF THIS REPORT TO TESLA. *TR

05/14/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EB0LF******
Summary

I MADE A RIGHT HAND TURN FROM A FULL STOP OUT OF THE PARKING LOT INTO THE FARTHEST LEFT LANE INTENDING TO TURN LEFT. THERE WERE A LINE OF CARS AHEAD OF ME. AS I WAS TURNING INTO THE LANE AND LET MY FOOT OF THE ACCELERATOR PEDAL THE CAR ACCELERATED RAPIDLY INTO THE BACK OF THE VEHICLE AHEAD OF ME. IT HAPPENED VERY QUICKLY. IT FELT AS THOUGH THE VEHICLE TOOK OVER ON IT'S OWN. THE CAR HIT THE VEHICLE ONCE AND THEN CONTINUED MOVING AND IT THE VEHICLE AGAIN - SO TWICE IN ALL. *TR

04/22/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EB8LF******
Summary

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HIS WIFE COMING TO A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO THE REAR OF A PICKUP TRUCK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO INJURY INFORMATION PROVIDED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC BUT NOT DIAGNOSED. THE CONTACT MENTIONED THAT TESLA PERFORMED A DIAGNOSTIC TESTING REMOTELY BUT REFUSES TO INFORM THE CONTACT OF THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AFTER AN INTERNAL INVESTIGATION THE CONTACT WOULD RECEIVE A CALLBACK. THE FAILURE MILEAGE WAS UNKNOWN.

04/04/2020
Components: AIR BAGS
Incident Date: 04/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EB5LF******
Summary

1 DAY AFTER TAKING DELIVERY OF MY MODEL 3, I WAS T-BONED ON THE RIGHT SIDE OF MY CAR WHILE MAKING A LEFT TURN BY A DRIVER WHO BEAT THE RED LIGHT DUE TO BEING DISTRACTED ON HER PHONE. I BLACKED OUT AS SOON AS I HEARD A BANG AND WOKE UP AFTER I REALIZED WHAT HAD HAPPENED. AS I LOOKED AROUND THE CAR, I NOTICED THAT NO AIRBAGS WERE DEPLOYED. I DID MY RESEARCH AND FOUND OUT THAT NO AIRBAGS WILL BE DEPLOYED IN THE PASSENGER SEAT AREA IF NO ONE IS ON THE SEAT, WHICH I UNDERSTAND. MY CONCERN IS THAT WHY DID NO AIRBAGS DEPLOY ON MY SIDE. THE CAR MIGHT NOW BE CONSIDERED TOTALED DUE TO THIS ACCIDENT. I ALREADY CONTACTED THE CAR COMPANY TO DO AN INVESTIGATION. I'M SURE I HIT MY HEAD ON THE WINDOW BECAUSE THAT NIGHT, THE LEFT SIDE OF MY HEAD AND NECK WERE HURTING. AND ALSO, I UNDERSTAND THAT THERE'S AIRBAGS ON THE SEATS AS WELL, BUT SADLY, IT DID NOT DEPLOY. NOW, I HAVE BACK PAINS AND MIGHT NEED OUTPATIENT PT. IF I'M PAYING CLOSE TO 60K ON A VEHICLE, I WOULD HOPE THAT THE MAIN SAFETY FEATURE OF A CAR WILL BE ACTIVATED IN A CRASH OF THAT MAGNITUDE.

02/07/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 02/02/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EC7LF******
Summary

FIRST OF ALL, I WAS PULLING THE TESLA OUT OF OUR GARAGE. I WAS COMPLETELY OUT MANEUVERING THE CAR TO MAKE IT PARALLEL TO THE RIGHT SIDE OF THE STREET WHEN SUDDENLY, I FELT THE CAR MOVED EXTRA BACKWARD. FORTUNATELY, IT DID NOT HIT THE NEIGHBORS' PARKED CARS. THE MOVE STARTLED ME. AND SURPRISED MY HUSBAND AND SON WHO ARE PASSENGERS AT THAT TIME. MY HUSBAND BLURTED, "WHAT ARE YOU DOING?". I REPLIED, "I'M DRIVING, I DID NOT DO ANYTHING EXTRA TO MAKE THAT MOVE. I WONDERED AND ALSO ASKED, "HOW DID THAT HAPPEN?" AND MY HUSBAND SAID "I DON'T KNOW YOU'RE THE ONE DRIVING, BE CAREFUL." MY RESPONSE WAS, "I AM BEING CAREFUL!". MY HUSBAND THOUGHT I PRESSED THE ACCELERATOR HARD BUT I KNOW I DID NOT. THE CONVERSATION ALMOST LEAD TO AN ARGUMENT BUT WE SOMEHOW DIFFUSED THE TOPIC. I DON'T WANT TO ARGUE AND RUIN THE MOOD BECAUSE WE WERE ON OUR WAY TO OUR SON'S SOCCER GAME THAT MORNING. TO MAKE THE STORY SHORT. I CONTINUED DRIVING UNTIL WE REACHED OUR DESTINATION. I CHOSE TO PARK ON THE RIGHT SIDE OF THE PARKING LOT. AS I WAS SLOWLY PULLING THE CAR IN, I FELT THE CAR SUDDENLY ACCELERATED. AT THE BLINK OF AN EYE, OUR CAR HIT ANOTHER CAR PARKED IN FRONT OF US AND THE CAR NEXT TO IT. I FELT THAT THE CAR CONTROLLED MY MOVE BEFORE I COULD EVEN REACT. FOR 20 YEARS OF DRIVING, I HAVE NEVER HIT AN ACCELERATOR BY MISTAKE OR CAUSED ANY COLLISION. I HAVE DRIVEN THIS VEHICLE A COUPLE OF TIMES BEFORE THIS INCIDENT HAPPENED AND I DROVE AND PARKED IT THE WAY I DID PREVIOUSLY. THE UNINTENDED ACCELERATION WAS SOMETHING NEW THAT DAY. I AM DEEPLY CONCERNED WITH THE SAFETY OF THIS VEHICLE FOR MY FAMILY AND OTHERS.

02/03/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC3LF******
Summary

WHEN I SHIFT THE CAR INTO DRIVE AND USE THE ACCELERATOR PEDAL TO MOVE THE CAR FORWARD AND IT WORKS FINE. WHEN I RELEASE THE ACCELERATOR PEDAL, THE CAR ACCELERATE AND REQUIRES ME TO BRAKE. THIS OCCURS AT LOW SPEED. I HAVE TAKEN THE CAR INTO TESLA AND THEY SAID USER ERROR. THE CRUISE CONTROL ENGAGES WHEN I SHIFT INTO DRIVE. THIS HAS OCCURRED SEVERAL TIMES SINCE I HAVE PURCHASED THE CAR

01/26/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA2LF******
Summary

WHEN I SLOWED DOWN ON A CITY STREET, AND TURNED INTO A PARKING LOT, THE CAR SPEEDED UP BY ITSELF. AND THE BRAKE DIDN'T RESPOND WHEN I STEPPED ON IT. THE CAR GLIDED INTO A POWER POST.

01/23/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB3LF******
Summary

WHEN ON CRUISE CONTROL OR AUTOPILOT, CAR STOPS ABRUPTLY GOING FROM 65 MPH ON THE HIGHWAY TO 38 MPH BEFORE I CAN OVERRIDE AND TAKE CONTROL. THERE IS NO APPARENT REASON. THIS HAPPENS ON A CLEAR OPEN HIGHWAY.

01/17/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EC1LF******
Summary

ON 1/17/2010, AT 12:12PM, I DEPARTED MY HOUSE IN NORWELL. AFTER 1.65 MILES, BETWEEN 99 FOREST AVE AND RIVER STREET (APPROXIMATELY 50 FEET FROM RIVER STREET), I RELEASED MY FOOT FROM THE FRICTION BRAKE, AND THE CAR ACCELERATED ON ITS OWN TOWARD RIVER STREET. I PUT MY FOOT BACK ONTO THE FRICTION BRAKE, AND IT STOPPED. THE CAR WAS NOT IN AUTO-PILOT MODE. I AM NOT AWARE OF CRUISE CONTROL BEING ON. IN ANY CASE, IF IT WAS ON, I DID NOT PUT IT ON ON PURPOSE, AND FURTHER, IT SHOULD NOT HAVE BEEN ON SINCE I HAD MY FOOT ON THE FRICTION BRAKE PEDAL JUST BEFORE THE EVENT. ENCLOSED IS AN IMAGE OF MY TRIP LOG SHOWING THAT MY DRIVE STARTED AT 12:12PM. ALSO ENCLOSED IS A MAP SHOWING THAT IT WAS 1.65 MILES FROM THE START OF MY DRIVE. I DO NOT HAVE DASH-CAM FOOTAGE OF THIS SINCE MORE THAN ONE HOUR HAS PASSED AND I DID NOT MANUALLY TAG IT WHEN IT OCCURRED BECAUSE I DID NOT KNOW OF AN INVESTIGATION AT THAT TIME.

01/17/2020
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA0LF******
Summary

SO REGARDING THE CAR BRAKES THEY ARE VERY HARD TO FULLY DEPRESS AND I BELIEVE ITS BECAUSE OF THE REGENERATIVE BRAKING. FOR EXAMPLE WHEN GOING EAT HIGHWAY SPEED AND YOU NEED TO PRESS THE BREAK PEDAL HARD IT LITERALLY FEELS LIKE THE CAR IS REFUSING TO LET YOU USE THE FULL CAPACITY OF THE BREAKS. ITS VERY SCARY IT HAPPENED TO ME AND I COULD NOT PRESS THE BREAK PEDAL COMPLETELY DOWN. AND REGARDING THE LIGHTS MY CAR HAS FOG LIGHTS INSTALLED BUT I'M UNABLE TO TURN THEM ON BECAUSE ACCORDING TO TESLA SUPPOSEDLY I DID NOT PAY FOR THEM BUT THEY ARE INSTALLED ON THE CAR AND THEY DON'T WANT TO ALLOW ME TO TURN THEM ON BECAUSE ITS CONTROLLED VIA SOFTWARE. THIS IS AN UNNECESSARY THING BECAUSE IF THEY ARE INSTALLED ON THE CAR I SHOULD HAVE ACCESS TO THEM BECAUSE I BOUGHT THE CAR. THIS COULD PUT US THE DRIVERS IN A HAZARDOUS CONDITION IN FOG OR OTHER LOW VISIBLY CONDITIONS UNNECESSARILY.

01/14/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJ3E1EA0LF******
Summary

TL* THE CONTACT OWNS A 2020 TESLA MODEL 3. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK IN A PARKING SPACE, THE VEHICLE UNINTENDEDLY ACCELERATED CRASHING INTO A PARKED TRUCK AND PUSHING IT SOME DISTANCE. THE CONTACT CONFIRMED THAT NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES SUCH AS BRUISING TO THE BACK AND NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. NO POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO REVERSE OUT OF THE PARKING LOT AND DRIVE TO THE HER RESIDENCE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT NO RECALL WAS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATE 407.

01/07/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB4LF******
Summary

WHILE NAVIGATING ON AUTOPILOT ON THE FREEWAY THE CAR TOOK THE INTENDED EXIT RAMP, HOWEVER NEVER SLOWED DOWN UNTIL I HAD TO INTERVENE. REMINISCENT OF THE CHARACTERISTICS WHICH LED TO THE RECENT FATAL CRASH REPORTED OVER THE LAST WEEK.

01/04/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA3LF******
Summary

THE AUTO STEER IN MY TESLA MODEL 3 FAILED TODAY WHEN THE CAR WAS TURNING ON A CURVY DOWNHILL ROAD. I BELIEVE IT'S BECAUSE THE LANE MARKINGS ON THE RIGHT SIDE ENDED JUST BEFORE THE CURBING STARTED. THE CAR SUDDENLY TURNED RIGHT AND HIT THE CURB BRUSHING THE RIGHT FRONT WHEEL. IT WOULD HAVE BEEN A FATAL ACCIDENT IF I HADN'T TAKEN OVER. AUTO STEER TECHNOLOGY IS NOT YET READY FOR USE ON ALL THE ROADS AND IT SHOULD NOT BE INCLUDED BY DEFAULT IN ALL THE TESLA MODELS. MY CAR DID NOT BRAKE BECAUSE THE CRUISE CONTROL WAS STILL ON. I AM STILL IN SHOCK AND AFRAID TO USE THE AUTO STEER AGAIN.

12/25/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB6LF******
Summary

DRIVING IN FREEWAY FAST LANE IN LIGHT TRAFFIC AT 10:30 AM ON OVERCAST MORNING WITH TESLA ADAPTIVE CRUISE CONTROL SET FOR 70 MPH AND 4-CAR FOLLOWING DISTANCE. THE CAR IN FRONT MOVED 1 LANE TO THE RIGHT LEAVING NO CARS AHEAD. MY CAR ACCELERATED GENTLY TO 70 AND THEN AS I APPROACHED AN OVERPASS THE CAR SUDDENLY BRAKED (OR WENT TO REGENERATION) AND SLOWED INSTANTLY TO ABOUT 40 MPH WHEN I WAS ABLE TO APPLY THE ACCELERATOR AND RETURN TO SURROUNDING TRAFFIC SPEED AND MOVE RIGHT TO THE NEXT LANE AND RECOVERED FROM THE SHOCK AND SURPRISE OF WHAT OTHER TESLA OWNERS REFER TO AS "PHANTON BRAKING". I WAS FORTUNATE THAT NO OTHER CARS WEREN'T FOLLOWING ME OR THEY LIKELY WOULD HAVE CRASHED IN THE BACK OF MY CAR. I SPOKE WITH OTHER TESLA OWNERS WHO REPORT THE SAME RANDOM, SURPRISE, POWERFUL BRAKING WHEN APPROACHING OVERPASSES.

12/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EB3LF******
Summary

THIS CAR FORCES THE DRIVER TO LOOK AWAY FROM THE ROAD FOR A FEW SECONDS(AT LEAST 10 SECONDS OR MORE) TO ADJUST COMMON THINGS LIKE ADJUSTING MIRRORS, CHANGING AC FUNCTIONS,SETTING WIPER SPEED. AS WEATHER CONDITIONS CHANGE FROM LOCATION TO LOCATION ON A LONG DRIVE, IT IS NOT POSSIBLE , CONVENIENT OR SAFE FOR THE DRIVER TO PULL ASIDE THE VEHICLE TO ADJUST HEAT SETTINGS OR WIPER SPEED OR MIRRORS.THIS IS DANGEROUS THAN TEXTING AND DRIVING. I REQUEST NHTSA TO RECALL ALL THE TESLA MODEL 3 AND HAVE THE ISSUE FIXED BY PROVIDING A PHYSICAL WAY TO ADJUST MANY THINGS IN THE CAR. THIS PROBLEM OCCURS IRRESPECTIVE OF THE VEHICLE MOTION STATUS.

12/18/2019
Components: SUSPENSION
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5YJ3E1EA9LF******
Summary

HERE IS A 2020 MODEL 3 TESLA IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34632816&ROWNUMBER=4&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE FRONT WHEEL HAS GONE TOTALLY WHOMPY BECAUSE MOST OF THE SUSPENSION COMPONENTS HAVE SNAPPED. THERE IS HARDLY ANY DAMAGE TO THE CAR EXCEPT FOR THE SUSPENSION HAVING SNAPPED OFF. THERE IS NO SIGN OF AN IMPACT SEVERE ENOUGH TO JUSTIFY THIS SUSPENSION FAILURE. THE CAR HAS DONE JUST 94 MILES SINCE LEAVING THE FACTORY. PLEASE INVESTIGATE THESE SYSTEMIC FAILURES WITH TESLA SUSPENSIONS. THANK YOU KEEF *JB

8 Recalls

for 2020 TESLA MODEL 3
21/12/2021
CAMPAIGN NUMBER: 21V00D000
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Campaign Number: 21V00D000
Manufacture: Tesla, Inc.
Components: ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
Summary

Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

25/05/2021
CAMPAIGN NUMBER: 21V387000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
Campaign Number: 21V387000
Manufacture: Tesla, Inc.
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/05/2021
CAMPAIGN NUMBER: 21V389000
SEAT BELTS
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
Campaign Number: 21V389000
Manufacture: Tesla, Inc.
Components: SEAT BELTS
Summary

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/10/2021
CAMPAIGN NUMBER: 21V834000
AIR BAGS:SIDE/WINDOW:CURTAIN
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
Campaign Number: 21V834000
Manufacture: Tesla, Inc.
Components: AIR BAGS:SIDE/WINDOW:CURTAIN
Summary

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

25/10/2021
CAMPAIGN NUMBER: 21V835000
SUSPENSION:FRONT
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
Campaign Number: 21V835000
Manufacture: Tesla, Inc.
Components: SUSPENSION:FRONT
Summary

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

29/10/2021
CAMPAIGN NUMBER: 21V846000
FORWARD COLLISION AVOIDANCE: WARNINGS
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Campaign Number: 21V846000
Manufacture: Tesla, Inc.
Components: FORWARD COLLISION AVOIDANCE: WARNINGS
Summary

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

27/01/2022
CAMPAIGN NUMBER: 22V037000
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Failing to stop at a stop sign can increase the risk of a crash.
Campaign Number: 22V037000
Manufacture: Tesla, Inc.
Components: ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
Summary

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

01/02/2022
CAMPAIGN NUMBER: 22V045000
ELECTRICAL SYSTEM:SOFTWARE
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Campaign Number: 22V045000
Manufacture: Tesla, Inc.
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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