EN

2020 Tesla Model X (All Variants 7psgr) SUV AWD

2
Recalls
43
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.3%

Complaints
Recalls

43 Complaints

for 2020 TESLA MODEL X (ALL VARIANTS 7PSGR)
02/03/2022
Components: ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 02/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 5yjxcde2xlf******
Summary

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

02/03/2022
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yjxcae20lf******
Summary

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

02/03/2022
Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 01/28/2022
Crash: No
Fire: No
Vehicle Identification Number: 5Yjxcae20lf******
Summary

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

12/19/2021
Components: STEERING,SUSPENSION
Incident Date: 12/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE2XLF******
Summary

I saw a warning light briefly about the suspension then the car started making very large squeals is sounds like metal on metal in the steering underneath me as the driver and the front end - looked at the suspension pictures and not seeing anything with the ride on the computer screen. I have 62,000 mikes on my car - owned it for a little more than 14 months - drive a lot as a real estate broker

12/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE24LF******
Summary

This vehicle has had a number of issues. One after another. Vast majority are infotainment and software issues. Just recently while traveling at a highway rate of speed, the software froze and the instrument panel was frozen. I had no idea as I thought everything was working. And of course I was using Auto Pilot and Full Self Driving feature. I darn nearly hit the concrete divider as the function was not working but the dashboard/instrument panel was leading me to believe that it was!!!! This is super dangerous. The car has been in the shop countless times. I now text the service manager on his cell phone and have gotten to know him a little too well. They have tried fixing it but he admits that they don't have a fix for the issue. The infotainment system was also replaced a few months ago, with no results in solving the problem. My car re boots interleaf all the time while driving making it highly unsafe with it's self driving and auto pilot feature. Today the service manager called me to tell me that Tesla can not fix the car and is willing to buy it back at a reduced price of $91,000! What? No.. You either fix the car which is still under warranty or give me all of my money back including sales tax, which was $115,0000. I've owned this problem riddled car for less than 2 years and it can't be fixed.. Not my fault. This is on top of the vibration issue that they are also aware of and don't have fix for. And many other issues...... I HAVE SEVERAL PICTURES AND VIDEOS OF MANY INCIDENTS. THIS NEEDS TO BE LOOKED INTO ASAP AS I BELIEVE THIS IS AN ISSUE WITH MANY OF THE TESLA MODEL X CARS AS WELL AS POSSIBLY MODEL S. THE SOFTWARE/HARDWARE GLITCH WILL KILL PEOPLE GUARANTEED. The incident below is one of many

12/03/2021
Components: STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE26LF******
Summary

We received the Full Self-Driving Beta software from Tesla this week. How NHTSA has permitted Tesla to enable this software for use on public streets is mind-blowing. IT IS THAT DANGEROUS! Do the public a favor and go drive a Tesla with FSD enabled. You can read my full comments on our blog: https://nerdvittles.com/the-10000-hoax-meet-teslas-full-self-driving-vehicle/

11/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yjxcde21lf******
Summary

The contact owns a 2020 Tesla Model X. The contact stated that the autopilot feature was activated while driving 70 MPH however, the vehicle was unresponsive. The vehicle failed to slow down, and the brakes and steering wheel would not engage. The contact had to hold down both scroll wheels to reset the vehicle. The vehicle was taken to the dealer, and the dealer replaced the tires with snow tires. The dealer informed the contact that it was illegal to drive the vehicle with a secondary fault detected since the system crashed while on autopilot. The dealer provided a loaner vehicle. The dealer repaired the vehicle by replacing the Gateway Micro 8 GB SD flash drive card. However, the failure recurred. Additionally, the audible function was inoperable. The manufacturer was made aware of the failure and informed the contact that they would escalate the concern to the engineers and would contact him back. However, the contact had not heard from the manufacturer. The failure mileage was approximately 37,000.

10/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE27LF******
Summary

I PURCHASED A TESLA X. THEY ADVERTISE 450 MILES PER CHARGE. I HAVE NOT GOTTEN MORE THAN 300 MILES PER CHARGE. THE SALES PEOPLE LIED ABOUT IT AND I HAVE RETURNED THE CAR BUT NOW THEY DON'T WANT TO REFUND THE MONEY. I AM NOW IN AN EXPENSIVE LAW SUIT.

10/23/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 10/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE26LF******
Summary

While driving on an interstate at night traveling at 70mph the computer/console froze navigation and wouldn’t respond to touch commands. Then everything on the car went dark. No screen, no signal lights, nothing. Luck is the only reason I did not have an accident. This was terrifying and dangerous and I and others could easily have gotten hurt. My car had no lights and other cars couldn’t see me as I changed lanes (without being able to signal) to pull in the emergency lane. The car has had connectivity issues starting at 1 year after purchase (about one month ago). I am sometimes unable to play music and the computer screen reads “no connectivity”. It may be a coincidence that the free 1 year trial of premium connectivity just ended at the same time these issues began. I now pay $10/month for the service. Right before the screen went dark I had been on the phone, which was docked in the charger. This all just happened and I have an appointment in 10 days at the Tesla service center.

07/02/2021
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/27/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCAE26LF******
Summary

Around 1:50 P.M May 27, 2021, I left my house driving my Tesla 2020 Model X with my son in the front passenger seat to his school. We returned to our home around 2:19 P.M. At our front gate, I slowed down to a close stop as I turned the vehicle into my driveway. Once descending the driveway, my Tesla vehicle suddenly accelerated to an extremely high speed. While I attempted to brake; however, none of the speed controls seemed to work. The vehicle hit my 2009 Toyota Camry parked on the left side of my driveway first, then took out the heavy duty wrought iron fence post and gate door located about 100 ft from my front gate. My Tesla vehicle kept moving at a very high speed and knocked down and damaged all trees, plants, and garden arbors along the vehicle’s path and, then, crashed through the rear wrought iron fences about 200 ft from my front gate. Finally, the vehicle stopped after crashing into two large trees and stop there. My son got injured and was taken to an urgent care facility after the crash. Two of my vehicles including 2020 Tesla Model X and 2009 Camry LE were totaled and a large portion of my backyard, fence and gate were destroyed due to this Tesla crash. This Tesla vehicle suddenly accelerated for no reason, indicating that there must have been something seriously wrong with this vehicle at that time. The resulting skid marks on my driveway discovered after the incident demonstrates that braking was applied even though the vehicle accelerated. I had reported this crash to Tesla on May 27 and followed up on May 29, June 1 and June 3 and have not received a response from Tesla at this time. The investigation shall be performed to find why this Tesla vehicle suddenly accelerated to prevent other Tesla vehicle drivers from similar dangerous incidents caused by the vehicle’s sudden accelerations. I have the videos and photos from the crash. Please let me know should you need this information for the investigation.

06/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/22/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCDE46LF******
Summary

Sudden forward unintened rapid acceleration resulting in personal injury and property damage

06/13/2021
Components: SUSPENSION,WHEELS
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE21LF******
Summary

I had my car for almost 12 months and have drive ~11000 miles. In the past one month, I started experiencing a violent shudder/vibration during initial acceleration between ~30-40mph. Tesla service has refused to act upon this issue saying they don't have a fix for this issue. They do have a service bulletin SB-21-39-001 issued for this problem but mentioned that this is not a permanent fix for this issue. Finally, nothing was done to address the issue.

06/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5yjxcde20lf******
Summary

The contact owns a 2020 Tesla Model X. The contact stated while starting the vehicle, the driver screen and the center console screen went dark which caused the contact to have no access to electrical features in the vehicle. The contact restarted the vehicle and temporarily the vehicle operated as designed. The failure recurred several times. During the failures, the electrical functions and safety features were inoperable. The local dealer sent a mechanic to the residence to reformat the software however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,311.

05/20/2021
Components: SEATS
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5yjxcbe24lf******
Summary

The driver’s seat did not hold a firm position and would slide slightly on the base tracks, when driving or stopping. Tesla repaired the defect by replacing the entire seat assembly, but I’m reporting it as a defect in case other car owners experience the same issue as a possible widespread defect. Tesla’s final invoice makes no mention of the seat replacement, although I can confirm the work was performed. The invoice simply lists “courtesy inspection”.

05/07/2021
Components: SUSPENSION
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE28LF******
Summary

BOTH REAR TIRES ARE SEVERELY WORN ON THE INSIDE SHOULDER/TREAD AFTER ONLY ONE YEAR. THE DRIVER/OWNER CANNOT INSPECT THE REAR TIRES BECAUSE VISIBILITY IS SEVERELY LIMITED. IN MY CASE, I HAD A NAIL IN THE TIRE. THE TIRE STORE REMOVED THE TIRE AND NOTED THE TIRE WAS WORN DOWN TO THE CORD AT THE EXTREME MOST TREAD ON THE INSIDE OF THE TIRE. ALSO, THESE TIRES CANNOT BE ROTATED SINCE THE FRONT TIRES ARE A DIFFERENT WIDTH (275 REAR VS. 265 FRONT). TESLA INDICATED THAT THERE WAS NO ADJUSTMENT TO THE REAR WHEEL CAMBER FOR THE MODEL X. WHILE AT THE TESLA STORE IN ETONVILLE, FL ANOTHER CUSTOMER WAS AT THE STORE WITH THE SAME PROBLEM. HIS TIRES HAD 15,000 MILES ON THEM AND YOU COULD EASILY SEE THE EXPOSED RADIAL BELT OF THE TIRE. IN MY CASE, THE TIRES HAD 11,000 MILES ON THEM. SAFETY ISSUE: IF THE OWNER/DRIVER IS NOT AWARE OF THE PROBLEM AND CANNOT INSPECT THE TIRE IT CAN RESORT IN A CATASTROPHIC FAILURE EVENT LEADING TO AN ACCIDENT.

05/04/2021
Components: SUSPENSION
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJKCDE42LF******
Summary

FRONT HALF SHAFT VIBRATION ON ACCELERATION

04/22/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE24LF******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS, MY TWO INFO SCREENS THAT PROVIDE ALL FEEDBACK TO THE DRIVER (E.G., SPEED, WARNING LIGHTS, ETC.) GO DARK. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND I HAVE DOCUMENTED WITH TESLA. THEY ACKNOWLEDGED THE ISSUE AND SAID THEY ARE WORKING ON A FIX(?)

02/03/2021
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE23LF******
Summary

I WAS DRIVING MY MODEL X (JUNE 2020) HOME LAST EVENING ON A ROAD I NORMALLY DRIVE. (6 LANE ROAD) I WAS APPROACH A TRAFFIC LIGHT THAT TURNED YELLOW AND I DETERMINED I DIDN'T HAVE ENOUGH TIME TO STOP - SO I HIT THE ACCELERATOR TO GET THROUGH THE LIGHT BEFORE IT TURNED RED AND THEN EVERYTHING ON THE CAR STOPPED WORKING. NO ALARMS, NO SOUNDS, NO WARNINGS, NOTHING - MUSIC EVEN STOPPED PLAYING. THE ONLY INDICATION SOMETHING WAS WRONG WAS THE DASHBOARD FLASHING YELLOW LIGHT INDICATOR THAT THE CAR THOUGHT IT WAS SLIPPING (COMPLETE DRY @ 5:50PM -- TEMPERATURE WAS 45 DEGREES). THE CAR WOULD NO LONGER ACCELERATE (I HIT THE ACCELERATION PEDAL AND NOTHING HAPPENED), REGENERATIVE BRAKING STOPPED WORKING AND THE CAR WAS ONLY COASTING AND QUICKLY SLOWING DOWN (IT IS A HEAVY CAR). I MANAGED TO GET IT INTO A NEARBY PARKING LOT AND CALLED TESLA ROADSIDE. THE CAR WOULD NOT ACCELERATE AFTER REBOOTING 2+ TIMES AND WHEN IT FINALLY MANAGED TO BEGIN TO MOVE THE CAR BEHAVED LIKE IT THOUGHT IT WAS "SLIPPING". NO ALARMS SHOWED UP UNTIL I WAS INSTRUCTED TO REBOOT BY TESLA EMERGENCY ROADSIDE - AT WHICH POINT THEY RECOMMENDED I BRING THE CAR TO SERVICE.

01/28/2021
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 01/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE26LF******
Summary

THE SCREEN HAS TURNED OFF A NUMBER OF TIMES WHILE DRIVING ON THE HIGHWAY. COULDN'T SEE ANY CONTROLS, SPEED, NAVIGATION, CAMERA, ETC. SCREEN WAS COMPLETELY TURNED OFF. ALSO THE SUSPENSION (BALL JOINTS) FEEL LOOSE AND MAKE AN ODD SOUND.

01/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE26LF******
Summary

NEW SOFTWARE UPDATE HAS MADE THE FONT OF THE DISPLAY TOO SMALL TO READ SO THE DRIVER CAN NO LONGER SEE WHAT GEAR HAS BEEN SELECTED LIKE DRIVE, PARK, NEUTRAL OR RESERVE. THE FONT IS SMALLER THAN THE AVERAGE PERSON OVER THE AGE OF 42 CAN READ IF THEY HAVE ANY DEGREE OF PRESBYOPIA.

12/20/2020
Components: EXTERIOR LIGHTING,STRUCTURE,LANE DEPARTURE
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE2XLF******
Summary

AFTER I PUT MY CAR IN PARK MOOD ..WITHIN FEW SECOND CAR STARTED TAKING OFF SPEEDING OVER THE GRASS /PLANTS AREA OF PARKING LOT IN TO THE OFFICE UNITE ( META/ GLASS DOOR ) SHATTERING GLASS WAS ALL OVER BROKE THROUGH FRAME WORK OF THE OFFICE UNITE ALL THE WAY TO THE EXAMINATION CHAIR OF DR OFFICE ..HAD THERE BE ANY WORKER / PATIENT/ DR IN THE UNITR SOMEONE WOULD HAVE BEEN DEAD OR INJURED ..I AM SCARED FOR MY LIFE TO DRIVE THIS CAR AROUND AFTER POLICE & FIRE DEPARTMENT ARRIVED AT THE SCENE I WAS INFORMED BY FIREFIGHTERS THAT CODE THEY WERE CALLED IN TO A HOUSE NEAR ME FOR ANOTHER TESLA SPEEDING THROUGH THE GARAGE TO THE LIVING ROOM OF THE HOUSE I BELIEVE THERE IS DEFECTS IN THESE CARS AS MOST OF COMPLAINTS FILE 2020 HAS REPORTED SAME ISSUE ..I RECEIVED MY CAR IN THE MIDDLE OF PANDEMIC WHERE NO BODY WALKED ME THROUGH THIS CAR SO I HAD ANY IDEA THERE HAS BEEN INJURY AND DEATH REPORTS AS WELL ..

12/17/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCDE2XLF******
Summary

TL* THE CONTACT OWNS A 2020 TESLA MODEL X. THE CONTACT STATED WHILE DRIVING 5 MPH, WHEN THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKES PEDAL AND STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE AGAIN ON 12/14/2020, AFTER PARKING THE VEHICLE AND WHILE THE VEHICLE WAS OFF WHEN IT ACCELERATE INDEPENDENTLY AND DROVE INTO A BUILDING. THE AIRBAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES OR SEEK MEDICATION ATTENTION. A POLICE AND FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT CALLED LOCAL DEALER TESLA (6701 AMADOR PLAZA RD, DUBLIN, CA 94568; (925) 361-1173) AND WAS MADE AWARE OF THE FAILURE.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. *BF THE CONSUMER STATED THE VEHICLE'S LIGHTS INDEPENDENTLY TURN ON AND OF.

12/13/2020
Components: VEHICLE SPEED CONTROL,LANE DEPARTURE,BACK OVER PREVENTION
Incident Date: 10/11/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCDE21LF******
Summary

ON THE BEGINNING OF OCTOBER 11, MY REVERSE CAMERA STOPS FUNCTIONING. AT NIGHT, WHEN I PARK MY CAR IN THE GARAGE, MY FRONT SCREEN (BEHIND STEERING WHEEL) WAS BLANK. SHORTLY AFTER, MY CAR SUDDENLY SELF-ACCELERATED WHILE I WAS PARKED. THIS RESULTED IN THE CAR SMASHING THROUGH MY GARAGE WALL, CAUSING LOADS OF DAMAGE IN THE ROOM OPPOSITE OF THE WALL. SOME DAMAGE INCLUDED: A BROKEN WOODEN BAR, SHATTERED GLASSES & LIQUOR BOTTLES, AND DAMAGES TO THE FRONT OF MY TESLA. THIS CAR WAS NEWLY PURCHASED, WITH A MILAGE OF SIMPLY 40 MILES.

11/27/2020
Components: VISIBILITY/WIPER
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE20LF******
Summary

SINCE WE RECEIVED NEW CAR, WIPER MAKES NOISE HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PLH8JF6X4GDUADMSW3KAFEHUHHTLWSUR9U SEVERAL TIMES WE TRIED TO FIX THIS ISSUE, TESLA SAID NOTHING WRONG WITH WIPER. I HAVE BEEN HEARD FOR A YEAR SINCE I BOUGHT THIS CAR

11/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE46LF******
Summary

WHILE DRIVING THE CAR - THE CAR'S CENTRAL COMPUTER REBOOTED. WHEN THIS HAPPENS THE MUSIC STOPS, ALL THE SCREENS (CENTER CONSOLE + DRIVER DISPLAY) GO BLACK. I WAS NOT USING ANY AUTOPILOT FUNCTIONALITY DURING THIS TIME. I'M CURIOUS WHAT WOULD HAVE HAPPENED IF I WAS. IT TAKES ABOUT 30 SECONDS FOR THE DRIVER DISPLAY TO FULLY RECOVER. I HAVE A VIDEO OF THIS IN ACTION.

10/25/2020
Components: STEERING,SUSPENSION
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE26LF******
Summary

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37336502?ROWNUMBER=125 THE FRONT WHEEL HAS GONE ALL WHOMPY BECAUSE THE TOP BALL-JOINT HAS POPPED APART. THIS CAR HAS ONLY TRAVELLED 4000 MILES SINCE BEING PUSHED OUT OF THE TESLA TENT. IT IS UNLIKELY THAT THE BALL HAS SUFFERED ENOUGH WEAR AND TEAR TO ALLOW IT TO POP APART. IT IS MORE LIKELY THAT THE BALL-JOINT WAS MADE BY STONED MONKEYS AT THE LOCAL ZOO. WOULD IT BE TOO MUCH OF AN ASK FOR YOU TO TAKE THESE WRETCHED JUNK-HEAPS OFF THE HIGHWAYS? HAVE AN EXCITING DAY. REGARDS KEEF

10/07/2020
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE22LF******
Summary

I'VE CREATED SEVERAL BUG REPORTS FOR THE AUTOPILOT SYSTEM WHICH IS, A VERY REAL DANGER. THE VEHICLE ACCELERATES TOWARDS PARKED OR STOPPED CARS, SLAMS ON THE BRAKES WITHOUT EXPLANATION ON THE FREEWAY, BEGINS TO CHANGE LANES ON THE FREEWAY THEN VIOLENTLY SWERVES BACK INTO THE ORIGINAL LANE WITHOUT EXPLANATION. I'VE TAKEN THE VEHICLE INTO 3 DIFFERENT SERVICE CENTERS. THE EXPLANATION IS "SOFTWARE" AND THEY RECOMMEND "UPDATING THE SOFTWARE" WHEN NEW VERSIONS COME OUT. THE VERSION OF SOFTWARE RELEASED ARE NOT READY TO BE RELEASED TO THE GENERAL PUBLIC. AS A PILOT, I UNDERSTAND HOW AUTOPILOT SYSTEMS SHOULD BEHAVIOR. THE TESLA AUTOPILOT BEHAVES SO DANGEROUSLY IT DOESN'T APPEAR THE SOFTWARE ENGINEERS EVEN BOTHERED TO TEST IT BEFORE RELEASE.

09/30/2020
Components: SUSPENSION
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE22LF******
Summary

HERE IS A 2020 TESLA MODEL S IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37573752?ROWNUMBER=3 DESPITE HAVING THE NEW IMPROVED REDESIGNED SUSPENSION GIBLETS IT HAS GONE ALL WHOMPY. THE RH BACK WHEEL IS LEANING OUT AND THE FRONT SUSPENSION IS.COMPLETELY COPULATED. THE STEERING KNUCKLE HAS CRACKED IN HALF, THE LOWER BALL JOINTS HAVE SNAPPED. THE WHOLE THING IS FORNICATED. THIS IS NOT CRASH DAMAGE. IT IS SELF INFLICTED INJURY CAUSED BY BAD DESIGN, BAD MATERIALS AND BAD ELON. PLEASE TAKE THESE JUNKHEAPS OFF THE ROADS. THANK YOU KEEF

09/25/2020
Components: SUSPENSION
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE27LF******
Summary

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37531471?ROWNUMBER=2 IT HAS NOT BEEN IN A COLLISION, NO AIRBAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE TO THE BODYWORK. THE AIR SUSPENSION HAS COLLAPSED AND DUE TO THE LUDICROUS DESIGN HAVING NO LIMIT STOPS ALL FOUR WHEELS HAVE JAMMED UP INTO THE WELLS. THE BACK LH TIRE HAS BEEN RUBBING AGAINST THE WHEEL-WELL FOR SO LONG THAT IT IS COMPLETELY SHREDDED (SEE ATTACHED PHOTOGRAPH) THE OWNER MUST HAVE BEEN OBLIVIOUS TO THIS. PERHAPS HE WAS USING THE TESLA SELF-PLEASURING DEVICE THAT IS SO POPULAR WITH TESLA OWNERS - HTTPS://WWW.GIZMODO.COM.AU/2020/07/THIS-BLOWJOB-MACHINE-DESIGNED-FOR-TESLAS-ON-AUTOPILOT-IS-A-TERRIBLE-IDEA-BUT-PROBABLY-NOT-WHY-YOU-THINK/ IF YOU CAN SPARE THE TIME WOULD YOU PLEASE GET AROUND TO ISSUING A RECALL TO GET THESE DEADLY DEFECTIVE CONTRAPTIONS OFF THE ROADS. THANK YOU KEEF

09/22/2020
Components: WHEELS
Incident Date: 09/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE27LF******
Summary

OUR TESLA MODEL X 2020 HAS ONLY 6300 MILES. AFTER NOTICING THAT ONE OF THE REAR TIRES WAS FLAT, I REALIZED THAT THE TWO REAR TIRES WERE EXTREMELY WORN ON THE INNER RIM, EVEN EXPOSING THE STEEL BELT ON BOTH.

09/17/2020
Components: SUSPENSION
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE26LF******
Summary

HERE IS A 2020 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37336502?ROWNUMBER=63 THE FRONT WHEEL HAS GONE WHOMPY BECAUSE THE TOP BALL-JOINT HAS POPPED APART. THIS EXACT SAME BALL JOINT IS USED ON ALL MODELS OF TESLAS. TESLA SEEMS TO HAVE GOT A BAD BATCH OF THESE BALL JOINTS THAT HAVE INSUFFICIENT LUBRICANT CAUSING SQUEAKING AS THE DRY METAL PARTS RUB AGAINST EACH OTHER. MANY OWNERS ARE COMPLAINING ABOUT THIS ON THE FORUMS AND ARE RESORTING TO DIY REPAIRS LIKE MAKING A HOLE IN THE BOOT AND SPRAYING IN LUBRICANT. THESE FAILURES ARE NOW SO COMMON THAT A MEME HAS BEEN GENERATED. POP GOES THE BALL JOINT HTTPS://WWW.REDDIT.COM/R/ENOUGHMUSKSPAM/COMMENTS/F9K8G6/POP_GOES_THE_BALL_JOINT/ NOT REALLY FUNNY THOUGH. THIS FAILURE WILL KILL PEOPLE. PLEASE TAKE ACTION. THANK YOU KEEF

08/28/2020
Components: SUSPENSION
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE29LF******
Summary

HERE IS A 2020 MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37239417?ROWNUMBER=4 BOTH REAR WHEELS HAVE GONE WHOMPY (THAT MEANS THEY ARE LEANING OVER AT AN ANGLE) THE CAR HAS BEEN INVOLVED IN A MAJOR WHOOPSIE AND HAS A BIT OF DAMAGE HERE AND THERE. REGARDLESS OF THIS, EVEN IN THE EVENT OF A HARD IMPACT TO THE WHEELS IT SHOULD HAVE BEEN THE WHEELS THAT BROKE RATHER THAN THE SUSPENSION. I THINK IT IS LONG OVERDUE THAT YOU SHOULD STOP GIVING TESLA THE BENEFIT OF THE DOUBT ON THESE ABSURDLY FRAGILE SUSPENSION COMPONENTS AND THAT YOU SHOULD DEMAND AN IMMEDIATE RECALL. THANK YOU KEEF

08/26/2020
Components: SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE21LF******
Summary

UPON ACCELERATING THE FRONT END BOUNCES AND VIBRATES UNSAFELY. TESLA IS AWARE OF THE FAULTY DANGEROUS DESIGN, YET THEY CONTINUE TO SELL THEIR MODEL X WITHOUT DISCLOSING TO PURCHASER. ADDITIONALLY, THEY REFUSE TO REPAIR THE VEHICLE, INDICATING THAT NEW FRONT HALF AXLES WILL ONLY TEMPORARILY SOLVE THE ISSUE. THE BOUNCE HAPPENS WHEN STARTING FROM A COMPLETE STOP OR OFTEN WHEN ACCELERATING FROM ONE SPEED TO ANOTHER. THE BOUNCE HAS BEEN HAPPENING SINCE APRIL BUT REPEATED REPAIR REQUESTS TO TESLA HAVE BEEN REFUSED.

07/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE45LF******
Summary

THE INSTRUMENT CLUSTER DOES NOT SHOW A VALID SPEED. SPEED IS SHOWN AS '0' EVEN WHEN VEHICLES IS TRAVELING AND EVEN WHEN CRUISE CONTROL OR 'AUTO PILOT' IS DRIVING.

07/01/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCDE4XLF******
Summary

I WAS DRIVING ON FREEWAY 99 NEAR CHOWCILLA, CALIFORNIA IN MY TESLA MODEL X WITH UNDER 7,000 MILES ON AUTOPILOT AND THERE WAS NO CARS IN ANY DIRECTION NEAR ME. THIS FREEWAY WAS A STRAIGHT LINE WITH NO BENDS OR CURVES. THE CAR WAS TRAVELING AT 75 MPH IN THE MIDDLE LANE ON AUTOPILOT AND THE CAR SUDDENLY DECELERATE VERY AGGRESSIVELY FOR NO REASON. THE TIRES SCREECHED AS THE CAR'S SPEED SUDDENLY CAME TO A NEAR STANDSTILL AT THE SPEED OF 10-15 MPH. THE DRIVER ([XXX]) TOOK MANUAL CONTROL AND DROVE THE CAR WITHOUT ANY POTENTIAL FATALITIES. IF THERE WAS A CAR OR TRUCK BEHIND US, WE WOULD HAVE DIED. THIS HAS HAPPENED ON TWO PREVIOUS OCCASIONS, BUT THE DECELERATION WAS NOT AS SUDDEN AS THIS LIFE THREATENING OCCURRENCE. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

07/01/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCBE23LF******
Summary

I WAS THE FOURTH VEHICLE IN LINE AT A BANK DRIVE THRU AND WHEN THE VEHICLE IN FRONT OF ME MOVED UP IN LINE, I PLACED THE VEHICLE IN DRIVE AND SUDDENLY THE VEHICLE ACCELERATED OUT OF CONTROL AND HIT TWO VEHICLES AND THEN WENT OVER A CURB INTO A PARKING LOT AND CRASHED INTO TWO OTHER VEHICLES, WHICH RESULTED IN A SERIOUS ACCIDENT INVOLVING FOUR OTHER VEHICLES. FORTUNATELY, NO ONE WAS SERIOUSLY HURT. MY VEHICLE WAS A TOTAL LOSS.

04/25/2020
Components: SUSPENSION
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJSA7E28LF******
Summary

HERE IS A VIDEO OF A TESLA ON THE DRAG STRIP HTTPS://WWW.YOUTUBE.COM/WATCH?V=5RFDDIMYDP4&T=589S THE COMMENTATOR NOTES THAT THE TESLA LOOKS AS THOUGH ITS AXLE IS ABOUT TO SNAP. BOTH THE FRONT AND REAR WHEELS ARE WHOMPING AROUND SO AS TO BE IN DANGER OF JAMMING UP IN THE WHEEL WELLS. THIS IS NOT JUST THE COMPRESSION OF RUBBER BUSHINGS IN THE SUSPENSION. IT IS THE RESULT OF STRAIN IN THE SUSPENSION COMPONENTS. TESLAS THAT ARE DRIVEN "ENTHUSIASTICALLY" ARE CERTAIN TO STRESS THE CAST AND EXTRUDED ALUMINUM COMPONENTS WELL BEYOND THEIR ELASTIC LIMITS. TESLA OWNERS OFTEN ENJOY THE LUDICROUS AND INSANE ACCELERATION. TESLAS ALSO OFTEN ENJOY SPONTANEOUS LUNATIC ACCELERATION AKA UNINTENDED ACCELERATION. I PETION YOU TO INVESTIGATE THESE DEADLY CONTRAPTIONS. THANK YOU UNHINGED CITIZEN

04/22/2020
Components: SUSPENSION
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCAE22LF******
Summary

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36107917/20 IT HAS DONE JUST 500 MILES AND THE BACK WHEEL HAS GONE ALL WHOMPY. THE TREAD IS PARTLY WORN AWAY ON THE WHOMPY WHEEL. THIS SHOWS THAT THE DRIVER CONTINUED TO DRIVE AFTER THE WHEEL STARTED TO GO WHOMPY .OH WELL, I GUESS YOU HAVE TO BE BRAINLESS TO BUY A TESLA IN THE FIRST PLACE. HOW ABOUT YOU DO YOUR JOB AND RECALL THESE DEADLY DEFECTIVE ELECTRIC BATTERING RAMS BEFORE EVEN MORE PEOPLE GET KILLED. THANK YOU. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

04/07/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCDE25LF******
Summary

WHEN PULLING INTO A PARKING SPACE THE VEHICLE UNEXPECTEDLY ACCELERATED CAUSING THE VEHICLE TO JUMP THE PARKING CURB AND STRIKE A RETAINING WALL. I HAVE THE VIDEO FROM THE CAR. WHILE TURNING RIGHT INTO AN AVAILABLE PARKING SPOT, I WAS ABOUT 80% INTO THE SPOT WHEN THE VEHICLE SURGED.

04/06/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 04/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCAE20LF******
Summary

WHILE I WAS PARKING, MY TESLA MODEL X SUDDENLY ACCELERATED INTO MY OFFICE BUILDING. I AM SURE THAT MY FOOT WAS ON THE BRAKE AT THE TIME.

03/22/2020
Components: SUSPENSION
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5YJXCBE25LF******
Summary

HERE IS A 2020 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35799520/8 IT HAS DONE JUST 2000 MILES AND ALREADY THE WHEEL HAS GONE WHOMPY. DESPITE THERE BEING A TSB OUT FOR WEAK SUSPENSION LINKS HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153421-9999.PDF TESLA IS STILL SWEEPING THIS ISSUE UNDER THE RUG. THEY HAVE NOT FIXED THE OLDER CARS ON THE ROADS BUT WORSE STILL THE NEW CARS COMING OFF THE LINE STILL HAVE SUSPENSION GIBLETS MADE FROM PLAY-DOUGH.. GOOD HEAVENS TO BETSY.... ARE YOU GUYS ASLEEP AT THE WHEEL? PLEASE RECALL THESE DEFECTIVE DEATH TRAPS IMMEDIATELY. REGARDS. CITIZEN KEEF.

03/21/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/21/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCBE24LF******
Summary

AT APPROXIMATELY 6:18 PM ON 3/21/2020, I WAS DRIVING MY BRAND NEW 2020 TESLA MODEL X (7 MILES STARTING ODOMETER) HOME FROM TAKING DELIVERY OF IT (!), AND AFTER 20 MILES OF MOSTLY HIGHWAY DRIVING, I WAS NEARING HOME AND STOPPED AT A TRAFFIC LIGHT (WITH SEVERAL CARS STOPPED AHEAD OF ME). AFTER ABOUT 30 SECONDS OF SITTING DEAD-STOPPED, THE CAR VIGOROUSLY ACCELERATED WITH NO ACTION ON MY PART, AND I HAD TO TURN THE CAR HARD TO THE RIGHT TO AVOID A FULL-ON COLLISION WITH THE STOPPED CAR IN FRONT OF ME. FORTUNATELY, TO MY RIGHT THERE WAS A CURB AND THEN AN EMPTY PARKING LOT AND SO I WAS ABLE TO AVOID ANY SERIOUS PROPERTY DAMAGE OR INJURY. BOTH OF THE PASSENGER SIDE TIRES ON MY VEHICLE WERE FLATTENED, AND THERE WAS SOME VERY MINOR DAMAGE TO THE FRONT DRIVERS SIDE BUMPER, AND TO THE REAR PASSENGER SIDE FENDER OF THE VEHICLE IN FRONT OF ME. (I HAD LEFT ENOUGH DISTANCE WHEN STOPPING AT THE LIGHT IN BETWEEN MY CAR AND THEIRS AND I ALSO SOMEHOW REACTED VERY QUICKLY GIVEN HOW IN SHOCK I WAS.) THE CAR WAS NOT DRIVE-ABLE BECAUSE OF THE FLAT TIRES, AND SO I CONTACTED TESLA ROADSIDE ASSISTANCE. THEY TOWED THE VEHICLE BACK TO THE TESLA FACILITY FROM WHERE I HAD JUST ORIGINATED. AFTER THE INCIDENT, I IMMEDIATELY CONTACTED THE SALES PERSON BECAUSE -- YOU KNOW -- I HAD LITERALLY JUST PURCHASED THE CAR. SOMEONE ELSE ON THE SALES TEAM ANSWERED THE PHONE. MY SALES PERSON CALLED ME BACK SHORTLY THEREAFTER, AND I EVENTUALLY SPOKE WITH THE SALES MANAGER AROUND 7:45PM. ALL FOUR OF THOSE INDIVIDUALS (3 SALES, 1 ROADSIDE ASSISTANCE REP) SAID SOMETHING TO THE EFFECT OF: "WE'VE NEVER HEARD OF A VEHICLE DOING THIS BEFORE." THANKFULLY I THOUGHT TO GOOGLE THE ISSUE, AND AN ARTICLE IN CAR & DRIVER ABOUT YOUR PENDING INVESTIGATION POPPED UP. SO I FEEL LIKE THEY WERE PROBABLY GASLIGHTING ME PER SOME SCRIPT FROM LEGAL, WHICH IS A REALLY GREAT FEELING AFTER YOU SPEND $103,000 ON A CAR.

01/17/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 12/27/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5YJXCDE29LF******
Summary

THE CAR SUDDENLY ACCELERATED TO FULL SPEED WHEN PARKING THE CAR IN A MALL PARKING LOT. I TRIED TO PARK THE CAR, IT DID NOT FIT SO I WENT REVERSE A COUPLE OF FEET AND WHEN I PUT THE CAR IN DRIVE, IT ACCELERATED ON ITS OWN AND THE STEERING WHEEL TURNED ALL THE WAY TO THE LEFT. THE CAR WENT OVER THE TIRE STOPPERS AND CAME TO A COMPLETE STOP WHEN IT CRASHED AGAINST A POST. THIS WAS 100% THE CAR'S FAULT, I AM SURE I DID NOT PRESS THE ACCELERATOR. I HAVE SUBMITTED THE CLAIM WITH TESLA AND THEY ARE REVIEWING THE DATA. I SAW THE NEWS THAT OTHER CARS HAD SIMILAR PROBLEM AND I WANTED TO SHARE MY EXPERIENCE AS WELL. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED

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