2020 Tesla Model Y SUV AWD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 7.9%
69 Complaints
Phantom Braking constantly. Forward collision whole on Autopilot. Tried recalibrating the camera and the problems persist.
It's called phantom braking and it's absolutely dangerous. It happens when on auto pilot.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control set at a designated speed, the cruise control feature would malfunction and reset the speed to 20 MPH slower than desired. The contact stated that no warning lights were illuminated whenever the vehicle would suddenly decelerate. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 20,000.
Whenever I have my car on cruise control on the highway it will randomly brake hard almost causing an accident behind me. I’ve noticed it does it more in express lanes with thin cone dividers / traffic on the other side. I worry it’ll cause someone to slam into me one day.
While using the autopilot the car will suddenly slow itself even though there is nothing in front of the car. It happens most often when approaching a large vehicle or truck that is in the lane next to the car. It seems as though the autopilot system is spooked by the truck even though it is staying in its lane. Similarly, there are 2 spots on I-25 in Colorado where the sudden braking happens regardless of what is around the car. It may to do with recent construction because in both places the car slows suddenly at the same point nearly every time I pass through. It was happening at one of these spots after the construction had moved the lanes. The lanes were marked very well and the car had no problem before or after this point. But when passing through the car suddenly slows. The danger is that a car driving behind me would not expect the car to slow down for no reason. A potential rear-end collision danger. Happy to give more detail to add context.
After driving the vehicle in cold temperatures (below 28 degrees) the HVAC stops heating the car and a warning appears on the center screen that heating/cooling is limited or unavailable. Only cold air flows through the vents providing no heat. the heat does not come back after turing the car off or coming back a few days later, it has to get serviced. This issue has reoccurred twice and has been serviced both times, but now the heating system make extremely loud noise and shakes the car each time it is started which causes the alarm to go off. I have another service set up for investigation into that problem. The heating the car after the first visit worked for a few weeks and then stopped working, which I believe is going to happen again is few weeks after this second time fixing the heating.
The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.
The contact owns a 2020 Tesla Model Y. The contact stated that while driving at 40 MPH in the right-hand lane, another vehicle was swerving towards her vehicle, and she instinctively veered to the side of the road. The contact hit a fire hydrant, drove on a sidewalk, and crashed into a building. The air bags failed to deploy. There were no warning lights illuminated. The contact sustained severe whiplash injuries that included torn ligaments in the neck, a large abrasion and bruises on the shoulder, bruised abdomen from the seatbelt. The contact was transported to the hospital by emergency services. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,608.
Cabin climate control and preconditioning for the battery have failed. Message: "cabin climate control needs service". First noticed around 1/5/22 and report to Tesla Service. Car interior will not heat up at all, causing the car to be unusable due to: no heat, unable to defrost windows. This is a definite safety issue that Tesla has yet to address. We live in upstate NY, and outdoor temps have been very cold. But we did not have any issue in the winter of 2020-2021. We first complained to Tesla on 1/5/22. Tesla scheduled an app't to fix it on 1/18/22 (about 2 weeks later). They then cancelled it, saying "parts are unavailable." We have not been able to use the Tesla since 1/5/22. We have not been able to get any answers from Tesla Service about what parts need to be replaced, or how this can be fixed if it's a software issue. We are leaving for FL tomorrow, and even asked Tesla if they can find a service center between upstate NY and FL that will have the part (or whatever is needed) to fix this. They have been unable or unwilling to give us an answer. In fact, they have not been responding to text messages with the service. They are unwilling to give me a date when this might be fixed. It would be extremely dangerous for us to start the trip in the Tesla Y without any cabin heat/defrosting ability. And normal day-to-day use of the Tesla Y is impossible unless you dress for extreme cold temps -- even that doesn't solve the safety issue of keeping the windows defrosted. Very unhappy with Tesla Service and their lack of ability to help with this SAFETY ISSUE.
The Traffic Aware Cruise Control will suddenly and inexplicably agressively slow down or even slam on the brakes for no reason. If someone were following me close on the freeway, I would be rear ended. This behavior has been happening to me for almost 3 years now and has not improved, even though it is controlled and upgradeable via software. This is a known and far reaching problem that lots of Tesla drivers have experienced and have named "Phantom Braking". I have video of some of my incidents as well as Canbus data, showing how aggressive it can be in slowing a car down, for no reason. Unfortunately, many Tesla owners now refuse to use TACC or AutoPilot since we feel it is too dangerous to use when other vehicles are nearby. I've opened support tickets with Tesla in the past for this, but they claim that there is no problem, and others have heard the same thing as well. Please look into this major safety issue with Tesla's so that we can feel safe fully using our vehicles again. Tesla likes to say that their AutoPilot feature is safer than a human, but clearly this is not the case when it has such a major software fixable bug as this. Thanks for listening and I hope that you can both see what a safety issue this is and help persuade Tesla to fix it, for the safety of us and every other driver around us.
Side cameras have terrible glare which make them useless
My wife made a left turn onto Agana Drive from Patterson Avenue in Santa Barbara, California a few blocks our home. After coming to a complete stop before making the turn, she drove about 150 feet when the car swerved to the right and the right rear passenger side of our Tesla Model Y hit left rear driver’s side of another car (BMW). I drove over to assist her and it appears from the AAA tow truck driver that a part of the axle on the right passenger side rear wheel broke later confirmed by my insurance agent and my auto mechanic. It was surprising since she was had completed the turn, was driving slowly straight on Agana Drive at approximately 25mph when this part broke. Apparently, nobody was seriously injured, the parked car had nobody in it and no real estate property damage appears to have occurred. was knocked up and over the curb due to the force of the impact braking the other car's rear axle and bending the frame. Our car is still being repaired a month later. Tesla appears to know about the problem since, according to the National Highway Traffic Safety Administration (NHTSA), there is a recall scheduled for 2020-2021 Tesla Model Y cars with a recall date of 2021-11-20, recall no. 21V912000, recall notification stating Tesla, Inc (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate, recall consequence stating Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash and a recall action stating Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters are expected to be mailed 18 January 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla’s number for this recall is SB-21-31-004. Contact for more details and information.
Tesla recently release their version 11 user interface. This update took a lot of safety features and put them behind menus. Windshield wipers, defrosters, seat warmers were all easily accessible in the previous version. Now they are wall hidden behind menus. If you need one of these features while driving, you get distracted while trying to find it which is dangerous. But these features are necessary to use while driving.
I think regenerative braking makes the Tesla Y fishtail and swerve when driving in snow, ice or slippery surfaces when you decelerate or go downhill. The regenerative brakes cause the car to suddenly brake in snow or ice. If you brake suddenly in snow in a normal car, you may swerve, and this swerving is worse if the car is turned slightly. A friend swerved suddenly going downhill in WA in a snow storm. He recovered by lightly touching the accelerator. My Tesla Y spun 90 degrees when I took foot off accelerator in snowstorm in RI and I was able to recover. Minutes later on expressway at 25 mph, I took foot off accelerator and the car spun 180 degrees and hit a guard rail. In the Chevy Bolt owners manual, under winter driving, the first bullet point they make is to put the car in D--which turns off regenerative braking. You can reduce the amount of regenerative braking on a Tesla, but you can not turn it off. Under driving in winter on the Tesla on the website, there is no mention of reducing the regenerative braking in snow or ice. I think any EV with regenerative braking is at risk of spinning out in snow, ice or on slick surfaces.
In a recent software update, my Model Y’s backup camera has essentially become inoperable. Sometimes the backup camera does not display, or if it does the video feed lags significantly from real time making it unreliable and dangerous.
Heating / defrosting unit failed. While driving to work in 1 degree freezing weather my heating / defrosting unit would not provide a clear fog free windshield so i could safely see outside. Dealer has me scheduled for a date for repair but this is the second time this has happened. First time 9/2021 and now 1/2022. No inspection has happened yet. Warning message displayed saying that the climate control has failed.
Turn signal causes excessive glare effect on the side repeater cameras during nighttime use. Driver is unable to view blind spot camera feed properly when engaging in a lane change.
While driving on a surface street, the vehicle stalled with very little time of warning for me to pull to the side of the road. The car came to a complete stop before I had a chance to completely pull over, leaving me in a vulnerable position. If this would have happened on the freeway I would have been definitely stranded in a potentially deadly situation. After calling Tesla Roadside Assistance a tow truck pulled the car to a Tesla service station. Tesla allegedly fixed the issue by replacing the Drive Inverter unit: ASY, DRIVE INV, 3DU, 810A, SIC, REAR(1079924-15-H), see document attached.
Backup camera intermittently fails to activate/engage when the vehicle is in reverse.
On open freeway, I 76 between 7 am and 8 am Tuesday November 16, between Ogdallala NE and Brush CO. Using adaptive cruise control with autopilot steering (as well as without autosteer), multiple episodes of severe "phantom breaking" where the car slams on the breaks for no apparent reason. No other cars around. Flat, clear open freeway. Reported the issue to Tesla service. Even though there were multiple (>10 episodes in one hour) they have demanded to know the exact time stamp. I was able to give time within 1 hour period, vehicle location. Service says if there is a hardware issue they will look at it. If it is "firmware" it will need to wait for a firm ware update. This is dangerous. What if the car slams on the breaks at 80mph, with someone following close behind? You might be rearended. Really serious safety issue. My car has latest FSD beta 10.4. This is much worse than before this "upgrade"
I installed the Full Self-Driving Beta on my Tesla Model Y the morning of 10/24/2021. Immediately after the update installed I began experiencing issues with the Autopilot and TACC systems, as well as spurious forward collision warnings. These warnings involved the standard warning beeps and red indicators on the driving display, and at one point included an unnecessary emergency braking incident when no obstacle was in front of me. As such, I had reverted to driving the car in manual mode, not on autopilot, but left the option to use the autopilot systems and associated safety features enabled. I was driving in full manual mode on an interstate in the left lane approaching a tunnel, with no vehicles or obstacles in front of me. The car indicated a forward collision warning with the loud beeps, and the car applied brakes and started to swerve into the lane immediately to my right, in which another vehicle was driving and had to swerve as well. The car detected the event and saved the camera footage to my installed SSD. I have reported the incident to Tesla, including providing the video of the incident. I am awaiting response from Tesla.
I put the car into the Parking mode to back into a stall between two cars. The car backed into a shopping cart at the rear of the car to my left. There was a woman putting groceries into her trunk standing next to the shopping cart. I was able to stop the car before any damage to the cart or my car. The woman was never in danger of being hit. I asked the TESLA service department to check out the sensors but the said that there was nothing wrong with the car and refused to check out the sensors unless I paid to have the check them out. They also refused to make a report of the issue. They said that the sensors "probably" saw through the cart and that it was my responsibility to make sure that the auto-park worked properly.
The car suddenly picked up the speed in the parking lot, went over the car stopper, curb and hit the Tree. The airbags never got activated, OR the sensors were nonfunctional. I received a call in less than 1 minute from Tesla Roadside if I was safe. Paramedics took me to the ER by 911. I had some injuries because of a malfunction of airbags, brakes, and warning systems. The car is towed to the nearby Tesla-approved repair place. I am somewhat concerned about the cause, and I believe Tesla knew what had malfunctioned in their car. I have been a safe driver without traffic tickets and accidents ever in the last 45 years.
Backup camera appeared in on screen window as usual when I put the car in reverse to back into my parking spot. The camera looked clear and trajectory lines moved appropriately when I turned the steering wheel. However, main backup view in center of screen did not update as I moved the vehicle backward, it remained on a static, still frame of video. I reversed into a low fence post that I knew was behind me somewhere but could not be seen when looking out the rear window or using any of the mirrors. I usually look to the backup camera to show me where this post is and help back up close to it. There is a large blind spot behind this model of car that is well covered by the camera, but now that is has happened to me I have found many reports of the issue happening to others. Video of issue: https://youtu.be/CC_0JKObpIk
The car accelerates on its own, twice in last two weeks. First time was at a intersection, I applied accelerator pedal after the light turned green, with normal pressure. The car sped up unexpectedly and I had to immediately apply brake to slow it down. The second time I put it in reversal and as soon as I applied accelerator it jerked and sped up unexpectedly. Luckily both time the acceleration occurred when car were in slow speed and applying brake stopped acceleration. it also occurred twice before these recent two incidents since we bought the car 10 month ago but they happened far apart in time and we were not sure of its occurance. But the frequency with which the unexpected acceleration happens has become alarming and we become more sure of the certainty. I start to worry about what would happen if this occurs when the car is moving at high speed and whether applying brakes can be effective to correct the acceleration.
The system crashed and It said car was forward mode when the gear stock was stuck in reverse and I went ahead and banged behind car when removing car from parking instead of going forward .
My wife and I drove into a parking lot in a strip mall located at 1301 IL Route 59 to park the car. I was driving very slow at 5 miles an hour. As I pulled into a parking spot facing IL Route 59 which is a three lane highway, the vehicle malfunctioned causing it to uncontrollably accelerate. I was not able to control the car as it jumped the curb of the parking lot and went through the grass on the side of the roadway towards IL Route 59. To avoid driving onto IL Route 59 I was able to steer the car right and struck an AT&T telephone box which brought the car to a halt. Police arrived on the scene to check the status of the accident. A police complaint has been filed. Police did not issue a citation to me as this was not my fault and there was clearly a defect in the car that caused this accident. Luckily my wife and I were not injured and the car was towed to a body shop for repair. I called Tesla customer support and they said that they would review the car diagnostics to determine the problem. There were no warnings, symptoms or messages to indicate this behavior by the car. It just accelerated in its own. Please see attached documents for more information.
In the process of filing a claim court against Tesla for garage door closing on my vehicle (because of Homelink). Multiple damages and no help from Tesla at all. Homelink was installed on my Tesla Y in February and the door closed twice on my vehicle while I was parking the car. Email me ASAP: [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
tail lights on both sides constantly fill with condensation blocking the visibility to drivers behind me. I have reported the problem to Tesla but they keep saying it's within specs. the manufacture is only looking at pictures to make the judgment and not actually allowing me to come in to correct the problem. I have two model Y's and they are having the same problem.
2 weeks back one of the rear passenger seat belts stopped latching to the seat buckle. I filed a service request with Tesla and scheduled a service appointment. They have rescheduled the appointment twice already and they haven't addressed the issue as the necessary parts are not yet available. I don't understand how to safely use the car with children if the seat belts are not working.
The trunk hatch door does not stop moving (opening or closing) when it comes into contact with an object. Incident #1: I closed the trunk not realizing that my husband was under the hatch door. The hatch door came down on his head and did not stop closing until he forced it to stop with his arm. Incident #2: I pulled the car into my garage but did not realize that I had not pulled the car far enough into the garage. I opened the trunk from the drivers seat. The hatch door hit the closed garage door and kept trying to open (scratching the hatch door on the garage door in the process) until I was able to pull the hatch door down hard enough for it to stop moving. This is a safety hazard. A child/person could get caught and injured in between the hatch door and the trunk and/or the hatch door and another object.
My vehicle fail to stop when another vehicle was in the middle of the road. My 2020 TESLA MODEL Y did not stop and did not alert me in a upcoming collision incident. My vehicle fail to make a full stop with and without using autopilot.
On 5/24/21, I was driving in the rain on a busy 6 lane highway.I was driving under speed limit. The car hydroplaned across 3 lanes, past the divider and spun 180 degrees and I was able to bring it to a halt with fierce braking just before it crossed onto the other side. Some damage to car. I was unhurt. Sheriff came to assist me to safety.
I was driving East on May 7, 2021, on I-94 toward New Buffalo, MI, on a clear day; no rain. A semi-truck was going 60 mph in the center lane of three lanes. I moved to the left lane to pass as I was going about 70 mph, the posted speed limit. There were no cars ahead of me in my lane for as far as I could see. Another car pulled up behind me very close—way too close—tailgating me. I was passing the truck and was parallel to the truck when suddenly the Tesla automatically slammed on my brakes!!! The idiot who was tailgating me fortunately reacted quickly and also slammed on his brakes and simultaneously swerved hard left onto the shoulder—thereby averting what could have been a fatal accident!! My car could have been pushed into the wheels of the truck on my right and we could have been killed!! I was badly shaken but, fortunately, we were not injured and there was no crash. When we arrived at our destination I phoned the salesman at the Chicago Tesla sales office and described the incident. I asked him if I could disable the automatic braking feature and he talked me through the procedure. The Tesla has a rear-facing video camera. I believe Tesla should program that camera to see a tailgating car and make certain that no automatic braking be engaged if a car is following too close!! I believe Tesla should investigate why this happened and should reprogram the software yo prevent it from happening again. I sent the Tesla Company two electronic messages through the Tesla Phone App as the Tesla salesman suggested, but I have not received any response more than one week later. This is irresponsible!! We could have been killed yet Tesla has ignored my two messages! If Tesla does not fix this problem, it is certain that people will die in a parallel situation. We were just very lucky.
HERE IS ANOTHER MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39862499?TENANT=US&ROWNUMBER=65 THE BACK WHEEL HAS FALLEN OFF. ALL THE MONKEY METAL SUSPENSION GIBLETS ARE STRETCHED AND SNAPPED. ONE WHOMPY WHEEL CAN REALLY SPOIL YOUR DAY. WOULD IT BE TOO MUCH TROUBLE FOR YOU TO ISSUE A COMPULSORY RECALL? THANKS KEEF
ON THREE OCCASIONS AFTER TAKING MY FOOT OFF THE ACCELERATOR, MY CAR STARTING ACCELERATING ON ITS OWN. I COULD FEEL THE ACCELERATION AND WAS ABLE TO STOP IT BY PUTTING MY FOOT ON THE BRAKE. I DID NOT TOUCH THE LEVER TO SET THE SPEED, THE PEDAL DID NOT GET STUCK ON THE CARPET AND I DID NOT CONFUSE MY ACCELERATOR FOR THE BRAKE. THIS SEEMS TO BE A VERY DANGEROUS SITUATION, ESPECIALLY IN HEAVY TRAFFIC OR IF I DID NOT IMMEDIATELY REACT TO PUT MY FOOT ON THE BRAKE. EACH TIME THIS HAPPENED WHILE THE CAR WAS IN MOTION AND AFTER I HAD TAKEN MY FOOT OFF THE ACCELERATOR TO ALLOW THE CAR TO SLOW DOWN. INSTEAD IT SPED UP. SINCE THIS HAPPENED ON THREE OCCASIONS, THE DATES AND MILEAGE AT THE TIME ARE NOT EXACTLY AS INDICATED BELOW.
REAR PASSENGER DOORS DO NOT HAVE AN EASILY ACCESSIBLE/MARKED INTERIOR EMERGENCY MANUAL LATCH RELEASE. IN THE EVENT THAT POWER IS LOST TO THE VEHICLE, ONE MUST REMOVE A MAT IN THE DOOR POCKET, PRY OPEN A COVER, AND PULL AN UNLABELED CABLE TO RELEASE THE DOOR LATCH. THIS IS ALSO THE CASE IN AT LEAST THE TESLA MODEL 3, DON'T KNOW ABOUT X AND S. THE FRONT DOORS HAVE A SEPARATE HANDLE ABOVE THE WINDOW CONTROL ON THE ARMREST FOR MANUAL EMERGENCY RELEASE, BUT THIS IS NOT PRESENT ON THE REAR DOORS. THE HIDDEN RELEASE IS NOT SOMETHING THAT A REAR SEAT PASSENGER, ESPECIALLY A CHILD, WOULD BE REASONABLY EXPECTED TO BE CAPABLE OF OPERATING IN THE EVENT OF AN EMERGENCY, AND COULD LEAD TO ENTRAPMENT IF THE FRONT DOORS ARE NOT OPENABLE DUE TO ACCIDENT DAMAGE.
A FEW WEEKS AFTER I BOUGHT MY CAR IN EARLY JUNE 2020 I GOT AN ERROR ON MY SCREEN THAT SAID THE PASSENGER SAFETY RESTRAINT SYSTEM HAD FAILED. IT TOOK TESLA SEVERAL WEEKS TO SEND A MOBILE TECHNICIAN TO MY HOUSE TO LOOK AT THE ERROR, THEY KEPT RESCHEDULING THE APPOINTMENT. BY THE TIME THEY SHOWED UP THE ERROR HAD GONE AWAY ON ITS OWN. I FELT VERY UNSAFE HAVING ANY PASSENGER IN MY CAR DURING THE FIRST FEW WEEKS OF HAVING MY CAR. WHEN THE MOBILE TECH FINALLY LOOKED AT IT ON JULY 1ST 2020, HE ADVISED ME TO TAKE IT IN TO THE SERVICE CENTER BECAUSE HE DIDN'T HAVE THE PARTS OR TOOLS REQUIRED TO DIAGNOSE IT FURTHER. I SENT TESLA SEVERAL TEXT MESSAGES TO 408 560 5674 ASKING TO HAVE MY SEATBELT MODULE REPLACED ASAP, INDICATING THE ERROR AS A PASSENGER SEATBELT RESTRAINT SYSTEM FAILURE. I ALSO SENT THE SANTA CLARA SERVICE CENTER AN EMAIL JULY 2ND THE DAY AFTER THE MOBILE TECH VISITED. THE EARLIEST APPOINTMENT THEY'D LET ME SCHEDULE WAS A ALMOST A MONTH OUT, ON JULY 29TH. - MY PASSENGER RESTRAINT SYSTEM FAILED ON MY NEW MODEL Y. I HAD A MOBILE TECH COME LOOK AT IT AND HE TOLD ME I NEED TO TAKE IT TO THE DEALER. I MADE AN APPOINTMENT AND THE EARLIEST I CAN GET YOU TO FIX IT IS JULY 29TH? THIS IS UNACCEPTABLE FOR A SAFETY ISSUE. PLEASE FIND SOME TIME TO GET ME IN SOONER OR I WILL HAVE TO GET THE NTSB INVOLVED. - WHEN SANTA CLARA FINALLY LOOKED AT IT IN 2020, THEY TOLD ME THE MOBILE TECHNICIAN LEFT NO NOTES ABOUT THE ISSUE AND THAT TOO MUCH TIME HAD PASSED TO DIAGNOSE THE ISSUE BECAUSE THE LOGS WERE DELETED. I WAS PRETTY UPSET BUT THEY CONVINCED ME TO TAKE IT HOME AND WAIT FOR THE ISSUE TO REPRODUCE ITSELF AGAIN. FINALLY THIS PAST WEEK IT HAPPENED AGAIN ON MARCH 28TH I WAS DRIVING DOWN TO SANTA BARBARA FROM SAN JOSE AND THIS TIME SAFETY RESTRAINT FAILURE POPPED UP IN THE MIDDLE OF MY DRIVE. THEY SAID THEY FIXED IT BUT THIS CAR IS DANGEROUS AND I DON'T FEEL SAFE IN IT.
WHILE TRAVELING ON NORTHBOUND US-101, THE INFOTAINMENT/DASHBOARD SCREEN FROZE. THE CLIMATE CONTROL SUDDENLY WENT FULL BLAST ON THE COLDEST SETTING, SPEEDOMETER STOPPED UPDATING, AND ALL INFOTAINMENT/DASHBOARD CONTROLS WERE UNRESPONSIVE. THE TURN SIGNALS APPEARED TO WORK, BUT STOPPED MAKING ITS CLICKING SOUND. I COULD ONLY TELL IT WORKED BY SEEING THE LIGHT REFLECTION FROM ROAD SIGNS. I WAS RESET THE SYSTEM BY PRESSING BOTH STEERING WHEEL BUTTONS FOR 10 SECONDS OR MORE AND THEN INFOTAINMENT SCREEN TURNED OFF. IT DID NOT RESTART UNTIL A COUPLE OF MILES LATER WHEN I EXITED THE HIGHWAY. THE CAR CONTINUED TO ACCELERATE AND BRAKE NORMALLY THE WHOLE TIME.
BREAK LIGHT BUILDS UP CONDENSATION AND OBSCURES THE LIGHTS FROM BEING SEEN. I REACHED OUT TO TESLA TO HAVE THE PART REPLACED UNDER WARRANTY. THEY CLAIM THAT CONDENSATION TO THAT LEVEL IS NORMAL. I THINK IT'S A SAFETY RISK.
HERE IS A BADLY SMASHED MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39229111?TENANT=US&ROWNUMBER=21 IT IS CERTAIN THAT OCCUPANTS WOULD HAVE BEEN KILLED OR INJURED. BEARING IN MIND THE NUMEROUS MODEL Y CARS THAT HAVE BEEN REPORTED TO HAVE SUSPENSIONS SNAP OFF FOR NO GOOD REASON THERE IS A HIGH PROBABILITY THAT THIS CRASH WAS CAUSED BY A SUSPENSION FAILURE. THE BROKEN BALL JOINTS, PROTRUDING DRIVE SHAFT AND DETACHED WHEEL POINT TOWARDS THIS CRASH BEING CAUSED BY A WHOMPY WHEEL. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS CRASH AND OBTAIN DATA FROM THE BLACK BOX. THANK YOU. KEEF
AUTOMATIC VEHICLE HOLD DISABLED. REGENERATIVE BRAKING DISABLED. TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED.STEERING ASSIST REDUCED. I WAS TURNED 360 DEGREES WHEN TRYING TO TURN LEFT. CAR WAS SLIDING DURING DRIVE.
HERE IS A 2020 MODEL Y TERDSLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38946687?ROWNUMBER=12 THE BACK WHEEL HAS GONE WALKABOUT. THE HUB CARRIER HAS CRACKED OFF FROM THE BRAKE ROTOR. THIS IS A MANUFACTURING SUPPLY CHAIN FAILURE. THIS COULD EASILY HAVE CAUSED A FATAL CRASH. PLEASE INVESTIGATE THIS ALARMING INCIDENT. IT IS UNLIKELY THAT THIS IS THE ONLY SUCH CASE. IN FACT IDENTICAL FAILURES ON TESLA CARS OF VARIOUS MODELS HAVE ALREADY BEEN REPORTED TO NHTSA. THANK YOU (FOR NOTHING) KEEF
THE OTHER DAY I WAS STOPPED AT A RED LIGHT, AWAITING GREEN IN A LEFT TURN ONLY LANE. IT WAS A LONG LIGHT AND I MAY HAVE BEEN DISTRACTED BY A CONVERSATION WITH MY PASSENGER. I AM 99% CERTAIN THAT I DID NOT HAVE MY FOOT ON THE BRAKE PEDAL BECAUSE I RARELY USE IT NOW-A-DAYS WITH REGENERATIVE BRAKING AND TACC. THE GREEN LIGHT CHIMED AND I INSTINCTIVELY PUSHED UPWARD ON THE RIGHT STALK, DOUBLE CHECKING (IN MY MIND) THAT I HAD DISABLED TACC AND AUTOPILOT, KNOWING THAT I WAS ABOUT TO TURN LEFT. UNFORTUNATELY THIS 'CONDITIONED' BEHAVIOR OF MINE INADVERTENTLY PUT THE CAR IN REVERSE!! I PRESSED THE ACCELERATOR AND NEARLY BACKED INTO THE CAR BEHIND ME. IT COMPLETELY CAUGHT ME OFF GUARD SINCE MY EXPECTATION WAS THAT THE CAR WOULD MOVE FORWARD. OBVIOUSLY I WAS WRONG. THE DRIVER BEHIND ME WAS DISTURBED, HOWEVER I DID AVOID MAKING CONTACT BY HITTING THE BRAKE PEDAL. WHILE I CERTAINLY REALIZE THAT I AM FULLY RESPONSIBLE FOR THE CONFUSION, I DO BELIEVE THAT TESLA SAFETY ENGINEERS MIGHT WANT TO EXPLORE THIS SCENARIO AND SEEK OUT A PREVENTIVE SAFE-GUARD. PERHAPS SOFTWARE CAN PREVENT CAR FROM SWITCHING TO REVERSE UNLESS THE BRAKE PEDAL IS DEPRESSED. OR MAYBE A MUCH LARGER "R" INDICATOR THAT BLINKS AND BEEPS. I'M SURE IT IS AN EASY FIX.
AUTOPILOT/CRUISE CONTROL DISENGAGE FUNCTION SHOULD NOT BE ON ACTIVATED BY SELECTING UP/REVERSE ON THE GEAR SELECTOR. CAR INADVERTENTLY WENT INTO R REVERSE WHEN DISENGAGE WAS COMMANDED. NARRATIVE: CAR WAS ON INTERSTATE AT HIGHWAY SPEED WITH NAVIGATE ON AUTOPILOT AND ADAPTIVE CRUISE CONTROL ON. AN ACCIDENT OCCURRED ON THE EXPRESSWAY AND THE STATE POLICE BEGAN TO SHUT DOWN THE ROAD. THE CAR SUCCESSFULLY AND SAFELY AUTOMATICALLY STOPPED BEHIND TRAFFIC IN FRONT. POLICE BEGAN DIRECTING STOPPED TRAFFIC TO MOVE OFF ROADWAY. I SELECTED "UP" OR DISENGAGE ON THE GEAR SELECTOR AND THE CAR INSTEAD WENT INTO REVERSE. I STEPPED ON ACCELERATOR AND CAR MOVED BACKWARDS WITHOUT WARNING. DISENGAGE AUTOPILOT/ADAS NEEDS TO BE A SEPARATE FUNCTION AND DIFFERENT CONTROL MOTION FROM SELECTING R REVERSE LIKE ON MODEL 3. VERY DANGEROUS.
I WAS IN A PARKING GARAGE NEXT TO MY WORK AND WAS PARKING BETWEEN TWO CARS, I WAS COMING TO A COMPLETE STOP WHEN MY CAR SUDDENLY ACCELERATED AND HIT THE PILLAR ON THE LEFT SIDE. IT WAS ONLY A FEW SECONDS AND I APPLIED THE BRAKES AND PUT THE CAR ON PARK. THIS IS A BRAND NEW CAR WITH LESS THAN 500 MILES ON IT. I FELT THAT THE CAR SUDDENLY ACCELERATED WHEN I WAS COMPLETELY STOPPING. LATER, I FOUND OUT THAT THIS HAS BEEN REPORTED WITH OTHER TESLA VEHICLES IN A PARKING GARAGE SIMILAR TO MY SITUATION. TESLA STILL HAS NOT PROVIDED THE REPORT TO ME SAYING IT IS PROPRIETARY INFORMATION, BUT TAKE NO RESPONSIBILITY. DAMAGES HAS COST ME ALMOST $10,000. I HAVE BEEN DRIVING FOR MORE THAN 30 YEARS AND I HAVE A PERFECT DRIVING RECORD.
I REALIZED THAT MODEL Y 2020 DOESN'T NOT HAVE PEDESTRIAN WARNINGS SPEAKERS EVEN THOUGH MY CAR BUILT IS FROM 2020 (BETWEEN JUNE-AUGUST). I TOOK THIS DELIVERY OF MODEL Y IN EARLY FIRST WEEK OF SEPTEMBER. I AM WONDERING NHTSA MANDATE THIS LAW IN SEPTEMBER OF 2019. SINCE MY CAR DO NOT HAVE EVEN PRODUCED IN 2020. I AM REALLY CONCERNED ABOUT PEDESTRIAN POPPING OUT FROM NO WHERE. THERE WERE SOME TIMES I ALMOST NEAR MISS PEDESTRIANS. THIS MANDATORY FEATURE COULD HAVE HELPED.
THIS IS A COMPLAINT ABOUT SYSTEMIC FAILURES IN TESLA SUSPENSION COMPONENTS THAT AFFECT ALL YEARS AND MODELS OF TESLAS ON THE ROADS. PLEASE NOTE THAT I HAVE USED THE VIN OF A RANDOM TESLA MODEL Y SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. HERE IS A LINK TO A VIDEO IN WHICH AN OWNER SHOWS HIS CAR BROKEN DOWN ON THE SIDE OF THE ROAD BECAUSE THE FRONT CONTROL ARM HAS SIMPLY FALLEN OFF THE CAR. HTTPS://WWW.TIKTOK.COM/[XXX]/VIDEO/6904844653024054533 THIS FAILURE COULD EASILY HAVE CAUSED A FATAL CRASH AND IT IS MOST LIKELY THAT THE FAILED CONTROL ARM WOULD NOT HAVE BEEN IDENTIFIED AS THE CAUSE OF THE CRASH. DO YOU REALLY THINK THAT THIS KIND OF THING IS ACCEPTABLE? ARE YOU JUST GOING TO LET LORD ELON CONTINUE TO GET AWAY WITH MURDER?? AM I REALLY THE UNHINGED ONE? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY CAR IS A 2020 MODEL Y, DELIVERED ON JUNE 27, 2020. THIS FALL, I'VE HAD AN ISSUE CROP UP THAT LOOKS LIKE IT'S BEEN ADDRESSED IN THE PAST (AT LEAST FOR MODELS S, X AND 3 BEFORE MARCH 31, 2019). THE PROBLEM IS THAT ON SEVERAL OCCASIONS (SPECIFICALLY ON 11/26/20) WHILE DRIVING ON CITY STREETS AND WITH HUMID AND COOL WEATHER (HERE IN IOWA) I'VE HAD A REPORT ON MY DISPLAY INDICATING THAT THE B PILLAR CAMERA IS OBSCURED. THIS, OF COURSE, WOULD DISABLE AUTO DRIVE (INCLUDING AUTO LANE CHANGE) BUT I'M ALSO CONCERNED THAT THIS BLIND SPOT MAY MEAN THAT LANE CHANGE PROTECTION DURING TRAFFIC AWARE CRUISE CONTROL (I.E. *NOT* AUTO DRIVE) WILL NOT WORK, OR NOT BE VERY EFFECTIVE, EITHER. THE ONLY FORMAL REFERENCE I CAN LOCATE FOR THIS PROBLEM IS SERVICE BULLETIN SB-20-12-002 BUT THE REMEDY PROPOSED THERE HAS APPARENTLY BEEN IMPLEMENTED ON ALL PRODUCTION VEHICLES STARTING ON MARCH 31, 2019. WELL, THAT SOLUTION FOR THIS DESIGN DEFECT CLEARLY DOES NOT WORK. ON NOVEMBER 26, 2020 (THE DATE OF THE FIRST OCCURRENCE OF THIS ISSUE ON MY MODEL Y), I REQUESTED A SERVICE APPOINTMENT. THIS WAS BASED ON THE SERIOUSNESS OF THE PROBLEM GIVEN THE DISPLAY WARNING I RECEIVED WHICH REQUESTED THAT I STOP THE VEHICLE AND CLEAR THE OBSCURATION IMMEDIATELY. UPON STOPPING, A GLANCE AT THE B PILLAR CAMERA LOCATION SHOWED THAT THE ISSUE WAS ONE OF CONDENSATION ON THE INSIDE OF THE PROTECTIVE GLASS OVER THE CAMERA (SEE ATTACHED). FROM ONLINE FORUMS, IT'S CLEAR THAT I'M FAR FROM ALONE IN HAVING THIS ISSUE. MY SERVICE APPOINTMENT DATE WAS ORIGINALLY SET FOR DECEMBER 17, 2020 BUT HAS BEEN CANCELED AS OF TODAY. THE SERVICE CENTER HANDLING MY REQUESTS IS SAYING THAT THIS IS "NORMAL" OPERATION OF THE VEHICLE AND, WHILE THE CAMERA MAY BE OPERATING AS DESIGNED, I DISAGREE THAT IT SHOULD BE WORKING THIS WAY SINCE IT REMOVES BLIND SPOT AWARENESS FROM THE VEHICLE'S SOFTWARE SYSTEM AND THE OCCURRENCE IS RANDOM.
MY 2020 MODEL Y LUNGED FORWARD WHILE SITTING AT A RED LIGHT BEHIND A PICKUP TRUCK. I DID NOT TOUCH THE ACCELERATOR ANS THE BRAKE WOULD NOT STOP THE CAR. I IMPACTED THE PICKUP TRUCK AND DAMAGED THE LEFT CENTER OF THE CAR FRONT SLIDING UNDER THE PICKUP BUMPER. IT WAS AS THOUGH THE CAR TOOK OVER ON IT OWN. THERE WAS NO REASON FOR ME TO HAVE MY FOOT ON THE ACCELERATOR AND I WAS STOPPED 6 FEET BACK FROM THE PICKUP IN FRONT OF ME. I AM NOW AFRAID SOMETHING IS WRONG WITH THE CAR CAUSING THIS TO HAPPEN AND IT SHOULD BE EVALUATED BY TESLA. I REPORTED THIS TO TESLA AND WAS TOLD I WOULD HEAR SOMETHING BACK IN 3-5 WEEKS. THE DAMAGE CAN BE FIXED TO THE CAR BUT I AM NOW FEARFUL OF DRIVING IT.
HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38263120?ROWNUMBER=1 THE BACK WHEEL HAS FALLEN OFF BECAUSE THE HUB CARRIER HAS CRACKED OFF THE BRAKE ROTOR. IT LOOKS AS THOUGH THE CAST MONKEY METAL ASSEMBLY IS MADE TO THE USUAL TESLA QUALITY STANDARDS. THE BACK OF THE CAR HAS COLLAPSED LIKE A SOUFFL HIT BY A SLEDGEHAMMER.. I DON'T SUPPOSE YOU'LL BE TAKING ANY ACTION. WOULDN'T WANT TO UPSET LORD ELON WOULD YOU? HAVE A GREAT DAY. KEEF
NHTSA IS CONDUCTING INVESTIGATIONS INTO TESLA SUSPENSION BREAKAGES. HERE IS FURTHER EVIDENCE THAT THE BREAKAGES ARE NOT RESTRICTED TO CERTAIN MODELS AND CERTAIN YEARS BUT ARE GENERIC TO ALL TESLAS AND CAUSED BY LOW QUALITY SUSPENSION AND STEERING COMPONENTS. HERE IS A MODEL Y IN THE JUNKYARD: 2020 TESLA MODEL Y LONG RANGE HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=3 THE ATTACHED PHOTOGRAPH SHOWS THAT THE BALL JOINT CONNECTING THE STEERING ROD TO THE KNUCKLE HAS SNAPPED IN HALF. THERE HAVE BEEN NUMEROUS FAILURES OF TESLA BALL JOINTS WHERE THE STEM HAS SNAPPED AND IT APPEARS THAT THE STEEL STEM HAS HAD A BRITTLE FRACTURE CAUSED BY FAULTY HEAT TREATMENT AND ANNEALING. THERE IS NO IMPACT DAMAGE THAT WOULD ACCOUNT FOR THIS BREAKAGE. IT IS A MATERIAL FAILURE INDICATIVE OF A SYSTEMIC PROBLEM WITH TESLA'S SUPPLIERS AND TESLA'S QUALITY ASSURANCE. THIS COMPLAINT IS FILED IN THE INTEREST OF PUBLIC SAFETY. PLEASE TAKE URGENT ACTION TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF
WE RECENTLY PURCHASE TESLA MODEL Y ON 29TH SEPTEMBER 2020. WE NOTICE MORE THAN TWICE WHILE DRIVING MODEL Y ON FREEWAY AT 65MPH AND THE CAR DECIDED TO RANDOMLY SLAM THE BRAKED (PANTHOM BRAKING) WHILE IN AUTOPILOT IN MIDDLE OF THE FREEWAY. WE WERE ON GARDEN STATE PARKWAY IN NJ. WE DID REPORTED TO TESLA VIA VOICE COMMAND BUT NO WE BEEN SCARE DRIVING THE TESLA ON CRUISE CONTROL OR AUTO PILOT AND WORRIED ABOUT REAR END ACCIDENT. ITS VERY DANGEROUS AND SAFER ISSUE. THERE HAS BEEN NO RESPONSE FROM TESLA. WHILE RESEARCHING ABOUT PANTHOM BREAKING IN TESLA, I FOUND SO MANY TESLA CAR CUSTOMER HAVING SAME ISSUES. IT'S BEEN HAPPENING WITH ALL THE TESLA CARS SINCE 2016. SEEMS LIKE THERE HAS BEEN NO ACTION TAKEN FROM TESLA. WE NOTICE AUTO PILOT WILL BRAKE AT SAME SPOTS ON THE HIGHWAY NEAR SHADOW OF LIGHT IN NIGHT. THIS SEEMS TO BE AT EXITS AND IT REALLY DANGEROUS. I ALSO READ ON THE NET THAT PHANTOM BRAKING IS HAPPENS SHADOWS UNDER BRIDGES PHANTOM, I HAVE NO REASON TO SUSPECT IT HAS BEEN FIXED. PLEASE TAKE A LOOK INTO THIS ISSUE. ITS BEEN OUT THERE AND IT IS VERY SCARY WHEN DRIVING CAR ON AUTO PILOT OR CRUISE CONTROL.
HERE IS A TESLA MODEL Y IN ITS NATURAL ENVIRONMENT THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38164352?ROWNUMBER=7 THE FRONT WHEEL HAS FALLEN OFF. THE COMPLETE HUB AND WHEEL BEARING ASSEMBLY WHICH SHOULD BE SECURED BY 3 BOLTS HAS POPPED APART. THE SLIGHTLY MUTILATED WHEEL IS LYING ON THE GROUND AT THE REAR OF THE CAR. IT WOULD HAVE BEEN NICE IF THE BOLTS HAD BEEN PROPERLY TIGHTENED BEFORE IT LEFT THE TENT FACTORY BUT HEY THIS IS A TESLA SO WHAT CAN YOU EXPECT. HAVE A NICE DAY KEEF
PLEASE NOTE THAT I HAVE SUBSTITUTED THE VIN OF ANOTHER DAMAGED TESLA MODEL Y IN ORDER TO MAKE THIS SUBMISSION. THIS IS NOT DONE WITH ANY FRAUDULENT MOTIVE AS HAS BEEN ALLEGED BY ELON MUSK IN REGARD TO SOME OF MY OTHER GENUINE PUBLIC SPIRITED COMPLAINTS. NOW, ON WITH THE SHOW. HERE IS A MODEL Y IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/56817590/PHOTOS/2020-TESLA-MODEL-Y-MI-DETROIT TO MISQUOTE OSCAR WILDE - TO LOSE ONE WHEEL MAY BE REGARDED AS A MISFORTUNE; TO LOSE BOTH LOOKS LIKE CARELESSNESS. THE LOSS OF THE BACK WHEEL IS CERTAINLY CARELESS. THE CAST MONKEY-METAL BRAKE ROTOR AND HUB ASSEMBLY HAS CRACKED IN HALF. THE FRONT WHEEL AND SUSPENSION HAS WHOMPED IN THE TRADITIONAL TESLA WAY. THERE IS A CLASS ACTION UNDERWAY - I HOPE YOU ENJOY YOUR DAY IN COURT. HTTPS://WWW.PLAINSITE.ORG/DOCKETS/4ETIULZDR/CALIFORNIA-NORTHERN-DISTRICT-COURT/WILLIAMS-V-TESLA-INC/ KEEF
WENT TO SEE AN EYE DR, TRY TO GET TO A PARKING SPOT WHICH THERE WERE A WHOLE ROW OF EMPTY PARKING SPACES. AS I TURNED INTO THE PARKING SPOT IT SUDDENLY ACCELERATED OVER THE CURB, I THEN APPLIED THE BRAKE BUT STILL KEEP GOING THEN IT THE WALL ABOUT 8FT FR THE CURB STRAIGHT ON. I'VE BEEN DRIVING FOR 35 YRS AND NEVER ACCIDENTALLY APPLY TO WRONG PEDAL. I WENT TO TESLA NEAR BY TO COMPLAIN RIGHT AWAY AND THEY INSIST I HAVE APPLIED TO WRONG PEDAL! SUCH A IRRESPONSIBLE STATEMENT! I DONT HAVE TO DRIVE THE CAR AGAIN IF YOU CAN SEND SOMEONE TO INVESTIGATE IF THE CAR HAS SOME RECORDING TO VIEW LIKE A BLACKBOX FOR AN AIRPLANE.TESLA MAY CLAIMS THEY R RIGHT FOR OTHER CASES THEY HAVE BUT I M VERY SURE I NEVER ACCELERATE INTO THE PARKING SPOT. I HAVE THE VIDEO RECORDING THE CAR DRIVING AND YOU CAN SEE IT STARTED ACCELERATE AS I TURNED INTO THE PARKING SPOT LIKE MANY PEOPLE CLAIM ON THE INTERNET THAT THEY EXPERIENCE SIMILAR SITUATION.
TL* THE CONTACT OWNS A 2020 TESLA MODEL Y. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING INTO THE DRIVEWAY OF THEIR RESIDENT, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING AND CRASHED INTO THE GARAGE. NO AIR BAGS DEPLOYED. THE CONTACT MENTIONED THE SAFETY COLLISION DID NOT FUNCTION. THE CONTACT SUSTAINED INJURIES FROM THE SEATBELT TO THE NECK, CHEST, SHOULDERS AND UPPER BACK WHERE HE WAS TAKEN TO URGENT CARE THEN TAKEN TO THE HOSPITAL. THE WIFE WHO WAS THE DRIVER SUSTAINED MINOR INJURIES TO THE CHEST, ARMS, AND NECK WHERE SHE RECEIVED MEDICAL ATTENTION FOR AT AN URGENT CARE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS SEVERELY DAMAGED ON THE FRONT DRIVERS SIDE. IN ADDITION, THE GARAGE DOOR FRAME DAMAGED. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT AN ENGINEER HAD TO ESTIMATE THE VEHICLE DAMAGES. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
THIS IS MY THIRD TESLA (MODEL S AND X AND NOW Y) IN THE LAST 10 YEARS. I WAS THE PRIMARY DRIVER HAVING OVER 40K MILES DRIVEN. I DO NOT SUFFER FROM ANY MEDICAL PROBLEMS. ON MONDAY MORNING OCTOBER 5TH AROUND 9AM I MADE MY WAY TO MY LOCAL SUPERMARKET. I PULLED INTO THE PARKING LOT SLOWLY. THE TESLA MODEL Y WAS LESS THAN A WEEK OLD, SO I WAS DRIVING EXTREMELY SLOW TRYING TO FIND A PARKING SPACE WHERE I WOULD LEAST LIKELY GET A DOORDING. I SPOTTED A SPACE, AND PROCEEDED TO SLOWLY TURN INTO THE SPACE. AS I WAS PULLING INTO THE PARKING SPACE, I SLOWLY TOOK MY FOOT OFF THE ACCELERATOR (GAS) AND NOTICED THAT THE CAR WAS NOT STOPPING, USUALLY AS SOON AS I TOOK MY FOOT OFF THE 'GAS' THE CAR NORMALLY STOPS ABRUPTLY. THE CAR WAS NOT STOPPING. I NOTICED A WOMAN AND CHILD IN MY PATH, SO I PUT MY FOOT ON THE BRAKE, THE CAR DID NOT STOP. THE CAR JUMPED A CURB AND PROCEEDED TO PIN THE WOMAN IN MY PATH AGAINST A WALL AND THE TESLA Y MODEL. I DRIVE WITH ONE FOOT ONLY, AND I HAVE NEVER CONFUSED THE 'GAS' FOR THE BRAKE. THERE IS SOMETHING WRONG WITH THIS CAR. THERE WAS $16K DAMAGE TO THE FRONT OF THE CAR BUT NO AIRBAG INFLATION.THE DAMAGE TO THE PEDESTRIAN IS CURRENTLY UNKNOWN.
I WAS SLOWLY PULLING THE TESLA MODEL Y, VIN #[XXX], ON TUESDAY MORNING, SEPTEMBER 1, AT APPROXIMATELY 11:15AM. I WAS ABOUT 3 FEET FROM THE FRONT OF THE GARAGE WHEN THE CAR WITHOUT MY PROMPTING SUDDENLY RAPIDLY ACCELERATED INTO THE CABINETS AND RUINED THEM ALONG WITH THE WALL THEY WERE HUNG ON, REMOVING THE WALL FROM THE FOUNDATION. THIS ALSO CAUSED CONSIDERABLE DAMAGE TO THE CAR WHICH ONLY HAD APPROXIMATELY 450 MILES DRIVEN ON IT. WE ALSO OWN A TESLA MODEL 3 WHICH I HAVE DRIVEN EXTENSIVELY THEREFORE MAKING ME VERY FAMILIAR WITH THE TESLA DRIVE TRAIN. IN NO WAY WAS THIS ANY TYPE OF OPERATOR ERROR AS TESLA HAS SUGGESTED AFTER THEIR REVIEW OF THE VEHICLE DATA. THIS IS CLEARLY A DESIGN FLAW WITH THIS CAR AND THANKFULLY THERE WERE NO SERIOUS INJURIES ASSOCIATED WITH THE CRASH. I AM EXTREMELY SHAKEN UP BY THE INCIDENT AND WON'T EVER FEEL CONFIDENT DRIVING THAT CAR AGAIN. PHOTOS OF THE DAMAGE ARE AVAILABLE FOR REVIEW. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
HERE IS A 2020 MODEL Y IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37686849?ROWNUMBER=56 IT HAS BEEN PARTIALLY DISASSEMBLED WHICH MAKES IT HARD TO DETERMINE WHY IT ENDED UP BEING WRITTEN OFF. HOWEVER. THE FRONT MOTOR AND SUSPENSION HAS BEEN REMOVED AS A COMPLETE ASSEMBLY AND IT IS OBVIOUS THAT THERE HAS BEEN A SUSPENSION AND STEERING FAILURE. BLOWN UP PHOTOGRAPH IS ATTACHED TO THIS SUBMISSION. THE TOP BALL JOINT HAS SLIPPED OUT OF ITS STUPIDLY DESIGNED SLOT. WORST OF ALL THE STEERING ARM BALL-JOINT HAS POPPED APART. IN A VIRTUALLY NEW CAR THIS IS JUST LUDICROUS. IS THERE ANY POINT IN ME CONTINUING TO REPORT THESE DEFECTS TO NHTSA? SHOULD I FILE MY COMPLAINTS WITH THE CHINESE SAFETY AUTHORITIES? THEY SEE TO BE MORE INTERESTED IN ENFORCING VEHICLE SAFETY REGULATIONS THAN YOU GUYS. HAVE A SAFE DAY. KEEP A LOOK OUT FOR ONCOMING TESLAS. REGARDS YOUR FRIEND KEEF
DRIVING SOUTH ON I5 IN SACRAMENTO AT 55-60 MPH WITH AUTO-STEER ENGAGED, THE CAR SUDDENLY VEERED TO THE LEFT. TO AVOID SIDESWIPING THE CAR IN THAT LANE I STEERED TO THE RIGHT. THE SYSTEM TRIED TO STEER TO THE LEFT AGAIN, BUT I FORCIBLY STEERED TO THE RIGHT.. SWERVING BACK AND FORTH, THIS CONTINUED FOR ABOUT 50 YARDS UNTIL I WAS ABLE TO BRING THE CAR UNDER CONTROL. FORTUNATELY, NO ONE WAS IN THE RIGHT LANE OR I WOULD HAVE COLLIDED WITH IT. THIS MAY HAVE BEEN CAUSED BY THE ABSENCE OF LANE MARKINGS IN A CONSTRUCTION ZONE.
MY CAR WAS PARKED IN A SECURED GARAGE AND THE REAR PASSENGER WINDOW SHATTERED DURING THE NIGHT WHEN NO ONE WAS WITHIN 100 FEET OF THE VEHICLE.
OCTOBER 8 2020, 5:00PM. HEAVY TRAFFIC ON I-5 NORTH AT ANAHEIM, CA NEAR HARBOR BLVD/BALL RD EXIT. I HAD JUST CHANGED LANES TO THE RIGHT IN PREPARATION TO TAKE THE EXIT. DUE TO HEAVY TRAFFIC, MY SPEED WAS APPROXIMATELY 10 MPH. IMMEDIATELY AFTER SETTLING TO THE NEW LANE, TOYOTA RAV4 IN FRONT OF ME BRAKES AGGRESSIVELY. I WAS ABOUT 6 FT FROM THIS CAR, AND IMMEDIATELY PRESSED MY TESLA Y BRAKE PEDAL HARD IN AN ATTEMPT TO AVOID COLLISION. BUT, MY TESLA Y WOULD NOT STOP. THE WHEELS DID NOT LOCK INTO FULL BRAKING. TESLA'S AUTOMATIC EMERGENCY BRAKING DID NOT ENGAGE, AND ITS COLLISION WARNING SYSTEM DID NOT ALERT ME. AS I AM PRESSING THE BRAKE PEDAL HARD, ALL I CAN DO IS TO WITNESS THAT WE WILL COLLIDE. NONE OF TESLA Y'S SAFETY FEATURES ENGAGED TO SAVE ME FROM THIS COLLISION.*LN*JB
INCIDENT: CAR SHUTDOWN AND POWER FAILURE WITH LITTLE WARNING. TIME/DATE/PLACE OF INCIDENT: 9/7/2020, APPROXIMATELY 5:20PM IN LIVERMORE, CA. WHILE DRIVING AT A SPEED OF APPROXIMATELY 45 MPH EASTBOUND ON W JACK LONDON BLVD (PAST WOLF HOUSE DRIVE), THE CAR'S COMPUTER DISPLAYED AN "UNABLE TO DRIVE" MESSAGE (ERROR CODE DI_A137) AND INSTRUCTED US TO PULL OVER. SINCE WE WERE ON A 2-LANE ROAD WITH NO SHOULDER WE PROCEEDED TO THE NEAREST DRIVEWAY (TURNING LEFT TO A DRIVEWAY AT ~1105 W JACK LONDON BLVD). THE CAR VIBRATED VIOLENTLY THEN SHUTDOWN. THE ESTIMATED TIME BETWEEN THE INITIAL WARNING AND SHUTDOWN WAS ONLY ABOUT 5 TO 10 SECONDS. OTHER ERROR CODES/MESSAGES DISPLAYED WERE "POWER REDUCED" (DIR_A126) AND "VEHICLE SHUTTING DOWN" (DI_A063). WE CALLED TESLA ROADSIDE ASSISTANCE FROM THE VEHICLE AND WERE INSTRUCTED TO POWER CYCLE THE CAR BY HAVING ALL PASSENGERS AND DRIVER EXIT THE CAR, CLOSE ALL DOORS, THEN HAVE THE DRIVER ENTER AND STEP ON THE BRAKE. WE DID THIS AND THE CAR RESTARTED AS NORMAL. WE DROVE HOME FOR ABOUT 45 MINUTES WITHOUT INCIDENT, BUT WE WERE OBVIOUSLY CONCERNED THAT THIS COULD HAPPEN AGAIN, SO WE KEPT TO THE RIGHT LANES WHENEVER POSSIBLE AND LIMITED SPEED. OTHER INFORMATION: ABOUT 20 MINUTES PRIOR TO THIS INCIDENT WE HAD CHARGED THE VEHICLE AT THE LIVERMORE TESLA SUPERCHARGER. IT WAS ALSO A RECORD HOT DAY (111 F). THIS IS A NEW CAR PURCHASED IN JULY 2020 AND AT THE TIME THE ODOMETER WAS APPROXIMATELY 1,300 MILES. THE EARLIEST SERVICE APPOINTMENT I COULD GET IS SCHEDULED FOR 9/17/2020, SO I DO NOT HAVE ANY ADDITIONAL INFO FROM TESLA ON WHY THIS HAPPENED, OR HOW THIS WILL BE REPAIRED. THE SERVICE AGENT MENTIONED A FIRMWARE FAILURE AS A POSSIBLE CAUSE. WE WERE FORTUNATE TO BE ABLE TO GET OFF THE ROAD BEFORE THE CAR COMPLETELY STOPPED BUT IF THIS HAPPENED ON A FREEWAY, WE MAY HAVE BEEN IN A HIGH SPEED CRASH WITH A STALLED CAR.
HERE IS A TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37390387?ROWNUMBER=4 THE FRONT SUSPENSION HAS FALLEN OFF. IT IS HIGHLY LIKELY THAT THE REASON IT FELL TO BITS IS THAT THE NUTS CAME LOOSE. HERE IS THE FORUM THREAD THAT PROVES THIS BOLT FALLS OFF FAR TOO EASILY. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ NATURALLY THE TESLA FANBOYS RUSH TO THE DEFENSE OF THE SACRED TESLA. I WOULD BE GRATEFUL IF YOU WOULD INVESTIGATE THIS AND ASK TESLA TO GLUE THE SUSPENSIONS ON A BIT BETTER. THANK YOU KEEF
HERE IS A LOVELY TESLA MODEL Y IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37278352?ROWNUMBER=0 AND GUESS WHAT? THE BACK WHEEL FELL OFF! ALL THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. IT SEEMS HIGHLY UNLIKELY THIS IS THE RESULT OF COLLISION DAMAGE UNLESS IT WAS CHARGED BY A PYGMY HIPPOPOTAMUS. WOULD YOU KINDLY HAVE A WORD TO TESLA AND ASK THEM TO DO A BETTER JOB OF MANUFACTURING THE SUSPENSION GIBLETS. THANK YOU ONCE AGAIN. KEEF
PLEASE NOTE THAT I HAVE USED THE VIN OF A JUNKYARD MODEL Y TO FILE THIS COMPLAINT. THIS COMPLAINT AFFECTS EVERY MODEL Y ON THE ROADS. HERE IS A DISCUSSION THREAD IN WHICH SEVERAL OWNERS REPORT THAT VITAL NUTS ON THE SUSPENSIONS ARE VIBRATING LOOSE AND FALLING OFF. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/BE-AWARE-TIE-ROD-SAFETY-LIFE-AND-DEATH-ISSUE.205014/ SEVERAL OF THE POSTERS INDICATED THAT THEY WOULD BE REPORTING THIS PROBLEM TO NHTSA BUT THEY WILL PROBABLY NOT BECAUSE THEY ARE "SUPPORTING THE MISSION! THE MANUFACTURERS OF THE LOCK-WASHER HAVE EXCELLENT VIDEOS THAT EXPLAIN WHY THE NORD-LOCK WASHER IS LIABLE TO FAIL IN THIS APPLICATION AND THAT A MUCH BETTER CHOICE WOULD BE THE NORD-WEDGE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VINYUXFTNW0&FEATURE=EMB_LOGO HTTPS://WWW.YOUTUBE.COM/WATCH?V=CDLMBMV9ICU&FEATURE=EMB_LOGO THIS WOULD BE A VERY LOW COST IMPROVEMENT AND WOULD SAVE LIVES. THE PHOTOGRAPHS ON THE THREAD PROVE THAT THE NUTS ARE VIBRATING LOOSE AND FALLING OFF. TESLA DEFENDERS ON THE THREAD ACCUSE THE ORIGINAL POSTER OF FUD! PLEASE ISSUE A RECALL. THANK YOU
SINCE MY WIFE AND I TOOK DELIVERY OF OUR NEW MODEL Y, WE HAVE HAD MULTIPLE ISSUES WHICH HAVE REQUIRED SERVICING. THESE ISSUES RANGE FROM WIRES HANGING FROM UNDERNEATH THE VEHICLE TO WINDOW ALIGNMENTS TO OUR TURN SIGNAL NOTE WORKING AND MANY OTHER ISSUES. LATELY THE ISSUES HAVE BECOME A HAZARD TO THE OCCUPANTS OF THE TESLA AND TO THE PUBLIC. THIS VERY SERIOUS HAZARD HAS TO DO WITH THE VEHICLES CONTROL DISPLAY. THE DISPLAY HAS FROZEN IN PLACE NOT ALLOWING US TO KNOW WHAT GEAR WE ARE IN, HOW FAST WE ARE GOING AND WHETHER THE SIGNALS ARE OPERATING. THIS PROBLEM HAPPENED TWICE AND WEEK AND NOW IS HAPPENING EVERY OTHER TIME WE GET IN THE VEHICLE. WE HAVE HAD TO DEAL WITH A FROZEN OR BLANK OR MALFUNCTIONING SCREEN WHILE DRIVING DOWN IH-10 ENDANGERING US AND THE DRIVERS AROUND US. WE ARE ESSENTIALLY DRIVING BLIND. IT IS A FRIGHTENING FEELING HAVING THE DISPLAY FREEZING AND THEN REBOOTING WHILE DRIVING DOWN A BUSY HIGHWAY. WE THOUGH THIS WAS A ONE OFF, THE FIRST COUPLE OF TIMES THIS HAPPENED; NOW IT IS HAPPENING EVERY OTHER TIME WE GET IN THE VEHICLE. TODAY, THE SCREEN REBOOTED TWICE AND EVEN AFTER THAT, THE SOUND NEVER CAME BACK ON. WE HAD NO ACCESS TO THE RADIO NAVIGATION GUIDANCE OR AUDIBLE SIGNALS. NOT TO MENTION THAT THE AIR CONDITIONER FAN SUDDENLY WENT FROM HIGH TO LOW ON ITS OWN WITHOUT ANYWAY TO CONTROL IT. THE VEHICLE RANDOMLY ALERTS US THAT THE FRONT HOOD IS OPEN WHILE WE ARE DRIVING; THIS HAPPENS VERY OFTEN ALONG WITH THE OTHER ISSUES. THE SCREEN RANDOMLY DISPLAYS HAZRDS WHILE DRIVING AND THE SPEED AND GEAR SELECT DISAPPEAR RANDOMLY, REBOOTING OVER AND OVER WHILE DRIVING. THE CAR ALSO BRAKED VERY HARD ON THE HIGHWAY RECENTLY FOR NO REASON. MY WIFE AND I WERE BOTH IN THE VEHICLE. WE HAVE MANY VIDEOS AND PICTURES OF THESE OCCURENCES. MANY MORE RANDOM SAFETY ISSUES, TOO MANY TO LIST WHILE DRIVING. VERY HIGH SAFETY ISSUES.
SECONDARY FRONT HOOD SAFETY LATCH FAILED CAUSING MY HOOD TO OPEN WHILE ON HIGHWAY
11 Recalls
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.