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2020 Toyota C-HR 5 HB FWD

1
Recalls
5
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.3%

Complaints
Recalls

5 Complaints

for 2020 TOYOTA C-HR
01/04/2022
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/26/2021
Crash: No
Fire: No
Vehicle Identification Number: NMTKHMBX8LR******
Summary

Toyota dealership confirmed cup holder within console allowed liquid to leak within the cup holder down underneath into the console which shorted out the communication computer. The cup holders do not have a barrier to keep liquids within this area and will allow liquid to escape into the lower console. When the liquid leaked into that area and later trying to start my car I received a message stating key fob malfunction and to review the owners manual. Toyota said to drive it to their repair shop, but it would not start and had to get a tow. They fixed the key ignition issue and the next day same communication error, took car back and they realized it was from the liquid that leaked from the cup holder. Who has cup holders that are not leak-proof above a computer? Or at least put a shield around the computer so the liquid doesn’t short it out?

09/28/2021
Components: STEERING,TIRES
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: jtnkhmbx2l1******
Summary

The contact owns a 2020 Toyota C-HR. The contact stated that on two separate occasions, the front passenger tire has had become defective; once for a blowout and another for excessive tread wear. Due to the failure, the contact has had multiple tire replacements; however, the failure had returned after each repair. The contact believed that the failure was caused by a defective tie rod. The contact had taken the vehicle to a dealer and had been informed that her tie rods were fine and could find no failure with the vehicle; the contact did not agree with the assessment. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.

04/16/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 11/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTNKHMBX2L1******
Summary

WAS TURNING A CORNER AND MY CAR LOST CONTROL AND MESSED UP THE FRONT END

02/08/2021
Components: STEERING,WHEELS
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: JTNKHMBX2L1******
Summary

MY TIRE BLEW OUT ON BACK PASS A GET SIDE I ONLY HAVE 9500 MILES THE TIRES WERE ROTATED AND BALANCED AT 5000 BOUGHT SEPT 18. THE DEALERSHIP SAID MY TIRES WERE NOT UNDER WARRANTY THE MANUFACTPRER CARRIES WARRANTY I CALLED THEM THEY SAID YES IS WARRANTIED BUT EVERY CAR I GRAY TO TAKE IT TO REPLACE THEY WANT TO BE PAID AND SAYS ITS ROAD HAZARD THE SIDEWALL HAS A I INCH HORIZONTAL SLIT IN IT I DIDN'T RUN OVER ANYTHING AND THE TIRES HAVE THREE YEAR WARRANTY. SO WHO DO I GET TO REPLACE AND HONOR WARRANTY THE DAME TORR IN 16 IS RECALLED DO TO THIS TYPE OF TREAD RIPPING AWAY FROM RIM 215 60R 16 MY TIRE IS SAME BUT 17

11/16/2020
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JTNKHMBX3L1******
Summary

TL* THE CONTACT OWNS A 2020 TOYOTA C-HR. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITH THE LOW TIRE PRESSURE AND ANOTHER UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT HER NEIGHBOR ASSISTED WITH JUMP STARTING THE VEHICLE. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE 3 TIMES IN TOTAL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,384.

1 Recalls

for 2020 TOYOTA C-HR
11/12/2019
CAMPAIGN NUMBER: 19V877000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.
Campaign Number: 19V877000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 C-HR and 2020 Corolla and Corolla Hybrid vehicles equipped with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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