2020 Toyota Prius Prime 5 HB FWD

The contact owns a 2020 Toyota Prius Prime. The contact stated that while coasting her vehicle into a parking spot at 2 MPH, the vehicle independently accelerated forward with her foot lightly on the accelerator pedal. The vehicle jumped the curb and crashed into two vehicles. The contact was uncertain if any warning lights illuminated on the instrument panel during the failure. The air bag did not deploy upon impact. Police were called to the scene; however, since no injuries or property damage were reported, they informed that contact that they would not be needed. The contact had the vehicle towed to an independent mechanic where it remained in their possession. A dealer was notified and offered no assistance. The manufacturer was also notified and informed her that she would receive a callback. The vehicle had yet to be repaired. The failure mileage was approximately 6,000.

I WAS DRIVING TO WORK INTO THE GARAGE. THE ENTRANCE OF THE GARAGE HAS A MILD INCLINE WITH A NARROW ENTRANCE AND I NORMALLY WILL SLOW DOWN SO I CAN STEEL THE CAR SLOWLY. I WAS GOING AT ABOUT 10 TO 15 MILE SPEED AND FELT A STALL FIRST AND THEN THE CAR WENT INTO ACCELERATED MODE ON ITS OWN. I FELT THE CAR WAS SHIFT TO A DIFFERENT GEAR ON ITS OWN UP TO 80 TO 100 MILES. I AM LUCKY THERE IS A CEMENT POLE IN FRONT OF ME AND THE CAR WENT RIGHT INTO THE POLE SMASHING THE LEFT SIDE(DRIVER SIDE OF THE CAR ) I HAVE TO STEP ON THE BREAK TO STOP THE CAR. IT ALL HAPPENED VERY QUICKLY WITHIN FEW MINUTES. I WAS LUCKY THERE WAS NO ONE IN FRONT OF ME AND I WAS NOT HURT. I NEVER HAD ISSUE WITH TOYOTA CAR AND THIS WAS THE FIRST TIME. I ACTUALLY HAD CAR IN THE DAY BEFORE FOR 15,000 MILES MAINTENANCE

THE OUTER SIDE OF MY R FRONT PASSENGER TIRE BLEW OUT IN TWO PLACES,(NOT NEAR THE TREAD AREA) WHILE DRIVING ON A GOOD HIGHWAY ROAD SURFACE APPROX 50 MPH. 3400 MILES TOTAL ON THE ODOMETER. NO BUMP WHEN I HEARD THE TIRE POP.

THE DISPLAY ON THE MEDIA-CONTROL UNIT WOULD SOMETIMES GO BLANK, IN PART OR ENTIRELY. THE TOUCHSCREEN ISSUES INTERFERED WITH DRIVERS' ABILITY TO USE HEAT, AIR CONDITIONING, DEFROST AND DEFOGGING SYSTEMS. THIS HAS HAPPENED AT LEAST 30 TIMES DURING THE PAST YEAR. THE LAST INCIDENT OCCURRED ON 01/13/2021. THIS HAPPENS WHILE IN MOTION. IT ALSO HAPPENED ON MY 2017 PRIUS PRIME MANY TIMES. THIS PROBLEM HAS BEEN REPORTED TO TOYOTA BY MANY OWNERS. NO SOLUTION HAS BEEN FORTHCOMING. THIS IS THE SAME ISSUE THAT PROMPTED THE CURRENT TESLA RECALL. THE PRIUS CHAT ONLINE SITE MENTIONS THIS TYPE OF ISSUE MANT TIMES.

I WAS GOING TO PARK MY CAR IN PARKING LOT OF MY APARTMENT. I PUSHED THE BAKER, THE CAR DIDN'T DECREASE THE SPEED OR STOP, BUT ACCELERATED. IT WAS JUST OUT OF CONTROL AND CRASHED TO THE WALL. THE SENSOR SYSTEM DIDN'T DO ANY JOB, NOT EVEN A WARNING.

MICE CHEWED THROUGH WIRES AND AIR FILTER, CAUSING DAMAGE TO THE HYBRID SYSTEM. THE CHECK HYBRID SYSTEM WARNING SIGN CAME ON AND THE CAR RUNNING ROUGH. TOYOTA DEALER CHARGED $13066.81 FOR THE DAMAGE.

TL* THE CONTACT OWNS A 2020 TOYOTA PRIUS PRIME. THE CONTACT STATED THAT HE PURCHASED AND INSTALLED A DASHBOARD COVER IN THE VEHICLE. THE CONTACT STATED THAT WHILE REVERSING, THE DASHBOARD COVER SHIFTED AND BLOCKED THE SENSOR FOR THE BACK OVER PREVENTION CAMERA, ALLOWING THE DISPLAY SCREEN TO GO DARK, CAUSING THE VEHICLE TO CRASH INTO A PARKED VEHICLE AT APPROXIMATELY 2 MPH. THE CONTACT STATED THAT THE SENSOR WAS USED TO DISTINGUISH BETWEEN DAYTIME AND NIGHTTIME DRIVING AND WOULD DIM OR BRIGHTEN THE DISPLAY SCREEN AS NEEDED. A POLICE REPORT WAS NOT FILED. THERE WAS NO INJURY SUSTAINED BY EITHER THE CONTACT OR THE OCCUPANT OF THE OTHER VEHICLE. ADDITIONALLY, THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE DISPLAY SCREEN INADVERTENTLY AND INTERMITTENTLY REBOOTED AND THE INFOTAINMENT SOFTWARE UPDATED. THE FAILURE RECURRED ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE RADIO, GPS AND CLIMATE CONTROL FUNCTIONS BECAME INOPERABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

ON MULTIPLE OCCASIONS, FROST DEVELOPING ON THE INSIDE OF THE WINDSHIELD WHILE VEHICLE PARKED IN THE PARKING LOT AT WORK 2 TIMES(JAN 17TH AND THE 30TH AT HOME AND AT WORK IN THE MORNING AND AFTER WORK) AND ANOTHER TIME WHILE VEHICLE PARKED AT HOME IN THE DRIVEWAY. IT TAKES 20 OR MORE MINUTES TO DEFROST THE WINDSHIELD.THE WIPERS CAUSE VISIBILITY PROBLEMS DUE TO THE WATER AND SNOW TURNING TO ICE.

FROST DEVELOPING ON THE INSIDE OF WINDSHIELD ON MULTIPLE DAYS IN DIFFERENT LOCATIONS. AT HOME AND AT WORK DURING THE DAY TIME AND AT NIGHT. TAKES 20 MINUTES OR MORE TO DEFROST.