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2020 Volkswagen Jetta 4 DR FWD

3
Recalls
17
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 13.1%

Complaints
Recalls

17 Complaints

for 2020 VOLKSWAGEN JETTA
01/03/2022
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 3VWEB7bu8lm******
Summary

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

12/21/2021
Components: TIRES
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3vweb7bu8lm******
Summary

Since I PURCHASED MY Jetta SEL the car IN 2020 March the back right tire will not hold air. Have taken to the dealership and the young man said it was the valve stem and simple fix small issue. Claiming had an stem issues. Leaving the dealership 15 minutes later Hit the interstate and all of a sudden light comes on low air right tire ongoing issue for over a year refuse to be fixed by the car dealership just being pushed over. Bought car brand new very upsetting treatment.

12/21/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3vweb7bu8lm******
Summary

Was is merging onto interstate i95 and the Jetta wouldn’t accelerate no matter how hard I pushed the gas pedal eventually took my foot off and had to turn on emergency lights then The Jetta started slowly moving as if it was just going to stall almost got rear ended and then the car wanted to send me in to another lane. Due to the angry driver behind me.

12/09/2021
Components: AIR BAGS
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vwc57bu4lm******
Summary

The contact owns a 2020 Volkswagen Jetta. The contact received notification of NHTSA Campaign Number: 21V492000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.

04/15/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWCB7BU9LM******
Summary

CATASTROPHIC FUEL PUMP FAILURE AT 14,000 MILES ' BOTH FUEL PUMP AND FUEL PUMP MODULE HAD TO BE REPLACED. THE VEHICLE HAD BEEN MAINTAINED PROPERLY ACCORDING TO SCHEDULED MAINTENANCE STANDARDS.

04/11/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWCB7BU9LM******
Summary

VEHICLE WAS STATIONARY IN PARKING SPOT AND UPON IGNITION BEGAN REVVING UNCONTROLLABLY AND THREW UP ERROR CODES "ENGINE SPEED MAX. 4000 RPM" AND "START-STOP SYSTEM ERROR", ALONG WITH EPC AND ENGINE LIGHTS. THE BRAKE WAS ALSO DEPRESSED. UPON PUTTING INTO REVERSE THE PARKING BRAKE WAS AUTOMATICALLY ENGAGED WHILE THE ENGINE CONTINUED TO REV. SOON AFTER, ENGINE WOULD SPUTTER BUT NOT TURN OVER WITH THE SAME ERROR CODES ON DISPLAY.

04/07/2021
Components: VISIBILITY/WIPER
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWGB7BUXLM******
Summary

SUNGLASS HOLDER KEEPS BREACKING WHICH PREVENTS ME FROM SEEING REVIEW VIEW MIRROS. THIS IS AN ONGOING VW ISSUES THAT HAS NOT BEEN FIXED FOR MANY YEARS. IT IS CHEAP AND BREAKS EASILY .

02/03/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7BU4LM******
Summary

I CAME TO A STOP LIGHT AND HAD MY CAR IN NEUTRAL. PUT IT INTO FIRST AT A GREEN LIGHT AND THERE WAS NO POWER, THE ENGINE HAD CUT OFF. I DRIVE A MANUAL AND HAVE FOR MY ENTIRE LIFE. THERE WAS NO LURCHING OR ANYTHING, JUST A SILENT CUT. HARD TO GET IT TURNED BACK ON, THE VEHICLE SEEMED CONFUSED WHEN I HIT THE START BUTTON... WAS NEARLY REAR ENDED.

01/19/2021
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VWC57BU8LM******
Summary

AS I WAS DRIVING HOME LATE LAST NIGHT FROM WORK ON A CITY STREET , MY CAR SUDDENLY WOULD NOT ACCELERATE IN SPEED WHILE IN MOTION BUT YOU CAN HEAR THE CAR ACCELERATE WHEN I WAS PUSHING ON THE GAS. IT FELT AS IF THE CAR HAS TURNED OFF BECAUSE THEN MY STEERING WHEEL GOT HARD WAS HARD TO MOVE WHILE IN MOTION. CAUSE OF PROBLEMS IS UNKNOWN BUT MAY NOT BE SAFE TO DRIVE IF IT CONTINUES

01/11/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWN57BU1LM******
Summary

THE HILL HOLD ASSIST DID NOT DISENGAGED QUICKLY WHEN STOPPED ON AN INCLINE, BURNING THE CLUTCH TO GET THE VEHICLE TO MOVE FORWARD. THIS CAUSED SMOKING FROM THE HOOD OF THE CAR AND WE WERE THEN FORCED TO PULL TO THE SIDE OF A VERY CONGESTED HIGHWAY AND WAIT FOR THE SMOKING TO STOP AND GIVE THE CLUTCH A BREAK. THIS HAS NOW CAUSED PREMATURE CLUTCH WEAR.

10/23/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW6T7BU1LM******
Summary

VEHICLE IS BRAND NEW AND HAS BEEN IN MY POSSESSION FOR 7 DAYS. CAR-NET MODULE AND BLUETOOTH AUDIO MODULES HAVE BOTH FAILED. CAR-NET FAILED ON DAY 5, BLUETOOTH ON DAY 6. PRESCRIBED RESOLUTION INVOLVES PULLING THE APPROPRIATE FUSE TO RESET THE SYSTEM. AFTER THIS PROCEDURE, SYSTEM FAILED TO RESET.

10/03/2020
Components: STEERING
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW5T7BU3LM******
Summary

AT HIGHWAY SPEEDS THE VEHICLE WILL SWAY TO THE RIGHT AND AT TIMES VERY ABRUPTLY GOING OVER OR NEAR THE LANE DIVIDERS WITHOUT WARNING. THE STEERING WHEEL REMAINS STRAIGHT BUT IT FEELS LIKE I'M DRIVING WITH A STRONG CROSS WIND THE ENTIRE TIME.

08/28/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWEB7BU3LM******
Summary

THE EPC LIGHT COMES ON RANDOMLY AT HIGHWAY SPEEDS WHEN REVVING UP THE ENGINE TO OVERTAKE CARS. THE ENGINE SUDDENLY BOGS DOWN AND ENGINE RPMS ARE LIMITED TO 3000 WHEN LIGHT IS ON. IT COULD BE A POTENTIALLY DANGEROUS SITUATION BECAUSE THE CAR WILL NOT WANT TO ACCELERATE AND FORCES ME TO GET OFF THE FREEWAY. THE ONLY WAY FOR THE LIGHT TO COME OFF IS TO TURN OFF THE CAR AND TURN IT BACK ON. I VISITED A LOCAL VW DEALER AND THEY INFORMED ME OF A FAULT CODE P227900 INTAKE AIR SYSTEM LEAK PASSIVE/SPORADIC. THEY PERFORMED AN AIR INTAKE SYSTEM TEST AND FOUND NO PROBLEMS. THIS IS THE THIRD TIME THIS EPC LIGHT COMES ON. IF IT HAPPENS A 4TH TIME I WILL ONCE AGAIN TAKE IT TO THE DEALER IF SOMETHING COMES ON. IT IS VERY FRUSTRATING THAT I CAN'T REV MY CAR AT HIGHWAY SPEEDS OR ELSE THIS LIGHT KEEPS TURNING ON.

08/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWCB7BU3LM******
Summary

IN HEAVY RAIN OR ADVERSE WEATHER THE SONAR IN THE FRONT OF THE CAR FOR CRASH AVOIDANCE FAILS AND STATES THAT IT'S UNABLE TO PROTECT ME AND MY PASSENGERS! THE DEALER HAS HAD THIS CAR FOR 3 TIMES AND THE OWNERS MANUAL DOESN'T TELL THAT IN THOSE SITUATIONS THAT THIS CAN OR SHOULD OCCUR

07/19/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VWCB7BU7LM******
Summary

2 SEPARATE INCIDENTS INVOLVING THE EPC. ONE WAS ABOUT 10 DAY'S AGO, JULY 9TH GETTING ON THE FREEWAY IN HOUSTON. CAR THREW UP NUMEROUS ERROR CODES, IT AUTOMATICALLY SLAMMED ON THE BRAKES UPON ENTERING THE MIDDLE LANE OF THE FREEWAY, GAVE AN EPC ERROR CODE, TRANSMISSION ERROR CODE, AND START/STOP ERROR CODE. I GOT IT TO THE NEAREST DEALERSHIP, MONTROAD VOLKSWAGEN OFF I-45. THEY CLAIM THEY COULD FIND NOTHING WRONG AFTER SITTING ON IT FOR 24 HOURS & SENT ME ON MY WAY. FAST FORWARD TO LAST NIGHT, NOW 10 DAY'S LATER, JULY 19TH, COMING BACK HOME FROM DALLAS, A NEARLY 600 MILE ROUND TRIP & ANOTHER EPC CODE CODE COMES UP & SAYS FAULT: ELECTRONIC PARKING BRAKE WHEN I WENT TO PARK THE CAR & HEAD INSIDE. NOW I'VE ONLY HAD THIS CAR A MONTH, IT SHOULDN'T HAVE ALL THESE KINDS OF ISSUES & IT DEEPLY CONCERNS ME.

07/03/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/26/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3VWN57BU3LM******
Summary

MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR

06/15/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3VW6T7BU9LM******
Summary

VEHICLE IS STALLING AT LIGHTS. VEHICLE HAS ROUGH IDLE. VEHICLE AUTOMATIC BRAKING ACTIVATE WITHOUT WARNING. *TR

3 Recalls

for 2020 VOLKSWAGEN JETTA
17/06/2020
CAMPAIGN NUMBER: 20V359000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
Campaign Number: 20V359000
Manufacture: Volkswagen Group of America, Inc.
Components: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/08/2020
CAMPAIGN NUMBER: 20V505000
SEATS
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Campaign Number: 20V505000
Manufacture: Volkswagen Group of America, Inc.
Components: SEATS
Summary

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/06/2021
CAMPAIGN NUMBER: 21V492000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Campaign Number: 21V492000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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