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2020 Volvo S60 T5 4 DR FWD

2
Recalls
6
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.9%

Complaints
Recalls

6 Complaints

for 2020 VOLVO S60 T5
12/16/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 7JR102FK6LG******
Summary

Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership twice. The vibration does not go away. The dealership does not want to address the issue. The car is NEW.

06/22/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 7JRA22TK2LG******
Summary

I turned the car on and got an error message that said the turn indicator system failed. After trying to clear the message from the dash using the button on the steering wheel, I discovered that nothing on the steering wheel was working, including the windshield wipers or any buttons on the steering wheel. I called the manufacturer and they told me not to drive it and they towed it to the dealer. The dealer said they had see this before as either a software issue or electrical issue and would need to replace the stalks and buttons.

05/13/2021
Components: SERVICE BRAKES
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 7JRA22TMXLG******
Summary

2020 VOLVO S60 T-6 R WENT IN FOR SERVICE AT VOLVO DEALER, 5/12/21, MILEAGE 24,018. TECHNICIAN NOTED REAR BRAKES LESS THAN 2MM & ROTORS GROOVED, NEEDS TO BE REPLACED. I WAS TOLD THIS IS NOT UNDER WARRANTY, IT'S NORMAL WEAR. THIS VEHICLE HAD SERVICE AT THE SAME DEALER ON 12/8/20, MILEAGE 16,952 THE SERVICE REPORT STATED, "BRAKES IN THE GREEN 7MM OR MORE". THE VEHICLE IS DRIVEN HIGHWAY MILES MAINLY, REGARDLESS OF THAT FACT, BRAKE PADS DON'T NOT WEAR DOWN 5MM IN 7,000 MILES ON A NEW CAR UNLESS THERE'S AN UNDERLYING PROBLEM, THERE HAS ALREADY BEEN A RECALL ON THE REAR AUTOMATIC PARK BRAKE, SEEMS LIKELY THAT THERE'S ADDITIONAL PROBLEMS WITH THE REAR BRAKES. THE REPLACEMENT COST ME $888.00

02/02/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 7JR102FM7LG******
Summary

MY 2020 S60 T5 R-DESIGN HAD 3 BROKEN SENSORS, A SAFETY RECALL, MALFUNCTIONING BRAKES WHICH CAUSED THE CAR TO VEER, AND MOST RECENTLY A LEAKING A/C HOSE. ALL PROBLEMS FROM THE FACTORY (OUT OF THIN AIR) WITHIN THE FIRST 12 MONTHS OF MY LEASE. AFTER NUMEROUS COMPLAINTS TO VOLVO CAR USA, I WAS OFFERED A GENERIC AND DISMISSIVE ANSWER THAT VOLVO 'IS NOT IN THE POSITION' TO OFFER A TRADE ASSIST OR ANY HELP. NO EXPLANATION TO A LOYAL VOLVO CUSTOMER. THEY'RE SIMPLY 'SORRY' THAT I HAD TO TAKE OFF WORK TO SERVICE THEIR CAR AND WAS TOLD TO UBER HOME (NO COURTESY LOANER). AFTER THE MOST RECENT SERVICE VISIT, I DEMANDED VOLVO EITHER REPLACE THE CAR OR TERMINATE THE LEASE, BUT THE AGENT THOUGHT SERVICING THE VEHICLE 5 TIMES (BECAUSE PARTS WERE BREAKING) WAS ABSOLUTELY NORMAL. SHE WAS STUNNED I DO NOT HAVE A POSITIVE ATTITUDE NOW THAT MY CAR WAS FIXED. I DEMANDED CONTACT TO THE REGIONAL MANAGER, BUT MY AGENT (WHO TURNED OUT TO BE SUPERVISOR) REFUSED TO FORWARD ANY INFORMATION. MY CAR WOULD GO THROUGH A REVIEW PROCESS WITH 'SPECIAL PARAMETERS', BUT THE SUPERVISOR OF THE HEADQUARTERS OF VOLVO CARS USA WAS INCAPABLE OF ANSWERING WHAT THE PARAMETERS WERE, WHEN THIS REVIEW WOULD TAKE PLACE, OR WHO IS REVIEWING MY CASE' NOTHING WAS TRANSPARENT, AND FOR ALL I KNOW, THIS REVIEW COULD HAVE BEEN ARBITRARY. AS EXPECTED, 'VOLVO IS NOT IN THE POSITION'' VOLVO SENT AN AUTOMATED CUSTOMER SATISFACTION SURVEY, TO WHICH I PROVIDED FEEDBACK OF MY AWFUL EXPERIENCE. SADLY, THE SAME AGENT HANDLING MY CASE RESPONDED 'THANK YOU' AND THAT WAS IT. I GUESS MY FEEDBACK AND PROBLEMS CAUSED BY VOLVO DO NOT REALLY INTEREST VOLVO? SO BY VOLVO 'PARAMETERS,' A CAR BREAKING 5 TIMES IS NORMAL, THERE IS NO QUALITY CONTROL OF THEIR CARS, AND CUSTOMER SERVICE IS INEXISTENT (3 OR 4 'PROFESSIONALS' IN HEADQUARTERS SERVING NORTH AMERICA IS INEXISTENT).

01/12/2021
Components: TIRES
Incident Date: 01/12/2021
Crash: No
Fire: No
Summary

2020 VOLVO S60. CONSUMER WRITES IN REGARDS TO DISSATISFACTION WITH TIRE PRESSURE MONITORING SYSTEM. *LD *JS

01/04/2020
Components: SERVICE BRAKES
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 7JRA22TK9LG******
Summary

'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AT LESS THAN 87 MILES ON THE ODOMETER WHILE THE ENGINE WAS RUNNING ON MY DRIVEWAY. A VOLVO DEALER STATED THE FOLLOWING: FLUID WAS LOW NO EXTERNAL LEAK FOUND TOPPED OFF BRAKE FLUID TO FULL MARK 'THE BRAKE FLUID IS LOW STOP SAFELY' MESSAGE CAME ON AGAIN AT LESS THAN 191 MILES ON THE ODOMETER WHILE I WAS DRIVING ON A LOCAL ROAD AT ABOUT 35 MILES AN HOUR SPEED.

0 Recalls

for 2020 VOLVO S60 T5

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