2021 Acura TLX 4 DR AWD

I was driving down the freeway, in a new 2021 Acura TLX with 2000 miles on it. It was raining when I went to switch lanes and floor it to pass another car and the check engine light came on and the power dies and speed dramatically slows down and I’m unable to accelerate. The check engine light is flashing and the car will not reach 40mph. Again I’m on the freeway. This was a very dangerous situation. There were no warnings leading up to this catastrophic fuel/engine issue. I took the car to the Acura dealer who said there had been reports of issues related to water getting into the car’s intercooler for the turbo causing the car to misfire and then going into “safe mode” with a flashing check engine light. They installed Acura SB 20-053 PGM-FI update. I’m picking the car up on 2/6/22 and hoping the issue is resolved. Again this was a serious fuel engine issue that if I’d been passing a car on a two lane road into oncoming traffic could have been deadly

Purchased new 2021 Acura TLX in April 2021 from Leith Acura Raleigh. On 5/22, 7/6, 7/23, & 11/2/21, the fuel capless unit was adjusted once replaced 3 times. American Honda is aware of the problems with the part & sent service bulletins to every Acura service dept. American Honda stated this & the 2 dealerships did also. On 8/4, there was an issue. Steering column began dripping grease. Grease dripping from steering shaft bolts "due to extreme heat". 12/7/21, extremely loud, high pitch squeal from brakes due to issue known by American Honda. Service bulletin sent to Acura service dept. Rotor rubs against another part on these cars. They explained there's no fix as of yet. What component or system failed or malfunctioned, & is it available for inspection upon request? Fuel capless unit (already replaced 3 times), steering column (steering shaft bolts), & brakes. Available for inspection whenever you all need for me to take it to the dealership again. How was your safety or the safety of others put at risk? American Honda has advised all Acura dealerships that these are known issues. They will not label them as recalls because they do not put Acura owners at risk, according to them. But, they send service bulletins to the dealerships advising all Acura service departments that they know about these problems. The steps to fix the issue may or may not work per dealers. As for the brakes, they've explained that they currently do not know the fix for the issue. They're still trying to figure it out, according to both Acura dealerships. Has the problem been reproduced or confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes it has on at least 6 occasions by Acura dealerships. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, there have been warning indicators & messages.

The vehicle VIN - [XXX] The vehicle, 2021 Acura TLX, was purchased on June 8, 2021, from the showroom floor of Metro Acura Dealership. The vehicle was sold as being compatible with iPhone, Bluetooth HandsFree Link, and Apple CarPlay. Not to mention the innovative technology, Automatic Lighting Control, and Auto-Idle Stop System. The vehicle was purchased with a full 4 year/50,000-mile warranty. I have dealt with Metro Acura in Montclair, CA, Spreen Acura in Riverside, CA, and Wittmeier Honda in Chico, CA. I have attached the service reports from the said dealerships for your review. This does not include the three times I have called for roadside assistance due to being stranded by the 2021 Acura TLX. September 6- The vehicle would not unlock, even with the key. Stranded in a parking lot. Called Roadside assistance by the time some came, the car unlocked. September 8- the warning light Auto Idle Stop came on while driving September 10 – I took the vehicle to Spreen Honda and spoke with [XXX]. The vehicle had 3,275 miles. I was told that if lights are not on now, there is nothing they can do. I also explained that the Bluetooth is sporadic, and the vehicle will ring even after the phone call has been answered. I insisted they keep the vehicle and try. Later the same day, after I picked up the vehicle, warning lights came on again about 40 minutes later -Auto Idle Stop, Automatic Lighting Control- light while driving During this time, the warning lights would continue to come on intermittently while driving. September 15- I took the vehicle to Metro Acura and dealt with [XXX]. The vehicle had 3910 miles. I explained to them about the vehicle not unlocking and warning lights. They stated something occurred when they put the wrap on the car, which caused the vehicle to not open; they said it was fixed. Unable to find a reason for warning lights. September 20 -Auto Idle Stop, Automatic Lighting Control- l INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2021 Acura TLX. The contact stated that while attempting to start the vehicle on one occasion, the vehicle would not start-up. The contact had the vehicle towed to the local dealer to be inspected. The mechanic was unable to duplicate the failure. The vehicle was started and driven back to the residence. A few days after taking the vehicle to the dealer, the contact noticed that while driving at undisclosed speed, the brake pedal was depressed and there was a loud cranking noise coming from the front end of the vehicle. The contact took the vehicle back to the local dealer to perform a diagnostic test on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 270.

Whenever i press the brake pedal at low speeds(1-3 mph) i hear a loud spring/clicking sound. This is happening to multiple acura tlx owners i know.

If the car thinks the door is not fully closed, it will not allow the car to go into drive. My husband put the car into reverse and backed out onto a busy highway. He tried to put the car into drive and it would not go because the car's electrical system thought the door was not fully shut (it was). He had to shut the car off completely and open/close the door again. This put him in a very dangerous situation and he could have been killed by oncoming traffic.