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2021 Buick Encore GX SUV AWD

2
Recalls
6
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

6 Complaints

for 2021 BUICK ENCORE GX
10/06/2021
Components: ENGINE
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: kl4mmbs21mb******
Summary

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the vehicle being unable to be restarted. The vehicle was taken to the dealer where it was diagnosed that the emergency jack needed to be repaired under recall. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer for a second time however, the failure was undetermined. After the third failure, the vehicle was diagnosed with an unknown software needing to be reprogrammed. The vehicle was diagnosed a fourth time and the contact was informed that the engine may not be receiving gasoline and needed to be repaired. The vehicle was repaired each time however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

09/01/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 08/31/2021
Crash: No
Fire: No
Vehicle Identification Number: Kl4mmdslxmb******
Summary

Driving at 5:10pm on aug 31, 2021 first my power steering warning comes on my dash. Then my brake light comes on in red. I was just starting to move w traffic and I turned down a side street. No brakes or steering I did slow down enough to put in park. Only 4000 miles on vehicle. Called on star They called tow truck took to dealership where I got the encore

08/19/2021
Components: EQUIPMENT
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: KL4MMDS24MB******
Summary

The contact owns a 2021 Buick Encore. The contact had received notification of NHTSA Campaign Number: 21V440000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer for the recall repair however, the dealer removed the emergency jack and cleared the recall but failed to provide a replacement jack since parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

08/02/2021
Components: EQUIPMENT
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KL4MMDSL1MB******
Summary

The contact owns a 2021 Buick Encore GX. The contact had received notification of NHTSA Campaign Number: 21V440000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

06/13/2021
Components: SERVICE BRAKES
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: KL4MMBS29MB******
Summary

This week I leased a white buick encore gx fwd in the preferred model. After driving off the lot I noticed the brakes are very hard to press down and I can’t stop the vehicle over short distances. This seems dangerous and my dealership says nothing is wrong with the car but I can tell something is wrong with the brakes and this isn’t how new brakes are supposed to feel. After googling the symptoms it seems to be a problem with the brake booster.

06/11/2021
Components: SERVICE BRAKES
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KL4MMDSL9MB******
Summary

The brake system failed upon pulling into a parking space. Had it happened a few, short moments before, there would have been a high probability of a crash. The vehicle was taken to Hardy Buick GMC Chevrolet. Upon reading the codes, I was told that the vehicle needs a new master cylinder. (It has only 672 miles on it and I've owned it less than 3 weeks.) Numerous lights came on, including: Brakes, ABS, Traction Control, Engine, as well as 2 others. A message came up on the screen that said, "Brake System Failure, 62 MPH Top Speed." There were other messages that cycled that I did not get to make note of, but one made mention of "power steering." Upon research, I found that there are recalls on certain 2021 Buick Encore GX's for an issue related to brake system failure. I was told, based on my VIN number, that my vehicle is not included in that specific recall, however, when my brake system failed, it did exactly as what was described as the potential consequences of the brake failure issue in the vehicles recalled.

2 Recalls

for 2021 BUICK ENCORE GX
24/09/2020
CAMPAIGN NUMBER: 20V588000
SERVICE BRAKES
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Campaign Number: 20V588000
Manufacture: General Motors LLC
Components: SERVICE BRAKES
Summary

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/06/2021
CAMPAIGN NUMBER: 21V440000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Campaign Number: 21V440000
Manufacture: General Motors, LLC
Components: EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND
Summary

General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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