EN

2021 Chevrolet Suburban SUV 2WD

8
Recalls
14
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 21.2%

Complaints
Recalls

14 Complaints

for 2021 CHEVROLET SUBURBAN
01/11/2022
Components: POWER TRAIN,ENGINE
Incident Date: 11/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSCCKD1MR******
Summary

Came to a stoplight and the car came to a stop. The car then automatically shifted into park on its own. The car would not shift out of park an the engine would not start. The car just died. Police showed up as I was in the middle of traffic and no one could even get the car to shift into neutral to push it out of the road. Very dangerous situation. Tow truck came and they could not even get the car in neutral. So they had to drag the car onto a flat bed. Dealer has examined the car. The starter was bad, the fuse box was bad but the major issue was in the engine where the lifters went out. To have the lifters go out at less than miles is unacceptable. The dealer commented that they are seeing this issue constantly from 2021 Chevy SUVs. This is a major safety issue in that there is no was to put my 2021 suburban in neutral when this happens to clear the vehicle from a busy highway. Please investigate this.

12/17/2021
Components: EXTERIOR LIGHTING
Incident Date: 12/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSCBKD9MR******
Summary

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving 45 MPH, the driver’s side low-beam headlight was pointing inward, affecting his visibility of the roadway. The contact stated that the failure later occurred with the passenger’s side low-beam headlight. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the headlights needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 62,000.

11/13/2021
Components: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSCCKD4MR******
Summary

Car suddenly swerved, loud knocking started. Multiple system failures started flashing. Forward collision, ECS, traction control, the car was vibrating, jerky. I have multiple videos as well. The dealership literally told me they’d seen a ton of these when I called immediately and then told me to keep driving because the damage was done and if the engine died well then it’s under warranty. I have 3 children under 5 and that is NOT an appropriate answer when I asked about it being safe to drive considering it’s jerky/shaking/knocking, and has multiple systems down. I’ve also googled and joined forums and this is apparently a common issue in the 2021 V8s and Chevy refuses to issue a recall. Would be more than happy to provide videos as well it won’t let me upload them with the photos. Was told it could be weeks before they even have parts

09/21/2021
Components: SEAT BELTS
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKGKL3MR******
Summary

My seat belt recall was not done said they did but did not do it ask them when were going to do it would never call or answer me need them to complete there recall on rear seat defective

09/15/2021
Components: ENGINE
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKCKD6MR******
Summary

After getting it serviced for airbag issue at the blasius chevrolet dealership in waterbury, ct. A week later, the car was was shaking while driving back home for work, the ESC message came up, forward collision came up, and traction control message also came up. Dropped it off at the dealership and said it was bad gas. Two days later, I was told that the misfire is caused by the lifter and pushrod was broken and that another 2021 suburban came in with the same issue but was suggesting it was our fault. There has been alot issues L84 engine that the misfire is due to a collapse lifter with less than 20K miles.

09/14/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSCCKD7MR******
Summary

We have had several incidents of issues with the engine and electrical system. There are as follows: - NO CHECK ENGINE LIGHTS and engine failed. - Engine continues to be sluggish and hesitant. Headlights do not come on when in "auto" and it is dark outside. - Doors lock with the keys inside and the engine is off. - Keys are showing in sleep mode or not present when they are present. The engine went down on May 6, 2021 and I was on the highway with 2 of my children. I could not accelerate. There was traffic and could not keep up. I was able to get the truck to the delearship to have inspected and repair attempted. NO check engine lights.

09/08/2021
Components: POWER TRAIN
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSK9KL8MR******
Summary

Transmission leaked oil and the suv didn’t advice the loss of fluid. Still under repair

09/01/2021
Components: POWER TRAIN
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKDKD0MR******
Summary

The lifter rods failed on my vehicle that has approximately 8,000 miles on it. The dealer said that this is a known issue and that there is a service bulletin out for it.

07/13/2021
Components: POWER TRAIN
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSCCKD1MR******
Summary

Drove up to a stoplight 4th car in a turn lane, came to complete stop. Some cars closed ranks a little further so i released my foot off the brake and moved up a few more feet and stopped again. The car then accelerated with brake fully depressed and wouldn't stop. I then put gear to neutral Tac was very high maybe 5000. Put car into park and then turned off the engine. Restarted car and continued on my way. Contacted Chevrolet and my dealership for a service diagnosis coming up July19,2021. No image to anyone but I have heard of this problem before a malfunction of electronics controlling the drivetrain. Can something be done before any injury or death occurs.

06/24/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKCKD2MR******
Summary

Purchased the new 2021 Chevrolet Suburban, 4 miles on odometer and left the dealer. Less than 20 minutes from dealer AC stopped working. Called dealer thinking it was small error. While on phone I looked under the vehicle which was now emitting foul burning odors. Noticed a very large amount of oil(1quart+) dripping from everywhere from engine to exhaust mid way down vehicle,oil cooler line was blown off. Towed newvehicle to dealer. Chevrolet wants me to keep this vehicle even though there was a TSB issued last year about this same issue. Chevrolet was supposed to fix before shipping vehicle and demanded dealers to do the same but did not follow its own advice. Now they want me the consumer to take a vehicle that now has 17 miles on it that has been repaired even though the issue was supposed to be remedied by manufacturer. GM/Chevrolet considers this a new vehicle even after major service for a known issue and wants me to marry this vehicle for 6 years of payments. I put down $22500 cash and this is the slap I get as consumer!

06/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKEKD5MR******
Summary

This evening while driving the windshield wipers started (while the wipers were in the off position). When using the turning signal it speeds up to approximately 3 times the normal speed. The display says the back hatch is open and the cargo light is on (the back hatch is closed). We turned off the car multiple times and the conditions persist.

05/25/2021
Components: ENGINE
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GNSKFKD1MR******
Summary

The contact owns a 2021 Chevrolet Suburban. The contact stated while driving approximately 75-80 mph, the lifter collapsed and the contact heard the engine rattling. The contact pulled over and contacted the manufacturer, who provided a tow to the dealer. The dealer diagnosed the vehicle with a bent push rod and that the lifter had collapsed. The contact related the failure to the Technical Service Bulletin number: PIP5776C. The vehicle was repaired. The failure mileage was 6,600.

05/11/2021
Components: AIR BAGS
Incident Date: 05/03/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNSKDKD2MR******
Summary

I WAS INVOLVED IN A 40 MPH FRONTAL IMPACT COLLISION WITH ANOTHER VEHICLE. THE INITIAL IMPACT OCCURRED ON THE DRIVER SIDE FRONT CORNER OF THE VEHICLE. DURING THE INITIAL COLLISION ME HEAD SWUNG SIDEWAY STRIKING THE B POST WINDOW AREA AND KNOCKED ME UNCONSCIOUS FOR A SHORT TIME. I THEN T-BONED A TRUCK AND FINALLY CAME TO REST AGAINST ANOTHER VEHICLE. AT NO TIME DID MY AIRBAGS (FRONT OR SIDE) DEPLOY. NOR HAS MY VEHICLE EVEN REGISTERED THAT I WAS INVOLVED IN A COLLISION. I REQUIRED MEDICAL ATTENTION AND WAS TRANSPORT TO THE HOSPITAL. AFTER EXAMINATION AND SCANNING/XRAYS, ETC. I HAD RECEIVED A CONCUSSION. I HAVE THE POLICE REPORT AS WELL AS MORE PICTURES IF REQUIRED. THE IMPACT WAS STRONG ENOUGH TO BEND THE FRAME ON MY VEHICLE.

04/13/2021
Components: UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 03/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNSCCKD5MR******
Summary

WE WERE STOPPED AT A RED LIGHT ON FLORIDA STATE ROAD 54 TURN LANE TO GO ON US 75 WHEN THE OTHER CAR REAR ENDED US AND DROVE US INTO THE CAR IN FRONT OF US. NO AIR BAGS DEPLOYED. FLORIDA HIGHWAY PATROL CRASH NUMBER 88482185. WE ONLY HAD THE VEHICLE FOR 10 DAYS.

8 Recalls

for 2021 CHEVROLET SUBURBAN
25/11/2020
CAMPAIGN NUMBER: 20V735000
SEATS
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
Campaign Number: 20V735000
Manufacture: General Motors LLC
Components: SEATS
Summary

General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/12/2020
CAMPAIGN NUMBER: 20V792000
SEAT BELTS
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
Campaign Number: 20V792000
Manufacture: General Motors, LLC
Components: SEAT BELTS
Summary

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

23/12/2020
CAMPAIGN NUMBER: 20V811000
SEAT BELTS
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Campaign Number: 20V811000
Manufacture: General Motors, LLC
Components: SEAT BELTS
Summary

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/03/2021
CAMPAIGN NUMBER: 21V190000
SEAT BELTS
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
Campaign Number: 21V190000
Manufacture: General Motors, LLC
Components: SEAT BELTS
Summary

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03/06/2021
CAMPAIGN NUMBER: 21V421000
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
Campaign Number: 21V421000
Manufacture: General Motors, LLC
Components: AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
Summary

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

17/06/2021
CAMPAIGN NUMBER: 21V455000
STEERING:STEERING CONTROL MODULE
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
Campaign Number: 21V455000
Manufacture: General Motors, LLC
Components: STEERING:STEERING CONTROL MODULE
Summary

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

23/09/2021
CAMPAIGN NUMBER: 21V739000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
An engine stall increases the risk of a crash.
Campaign Number: 21V739000
Manufacture: General Motors, LLC
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Summary

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

27/01/2022
CAMPAIGN NUMBER: 22V036000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
Campaign Number: 22V036000
Manufacture: General Motors, LLC
Components: POWER TRAIN:DRIVELINE:DRIVESHAFT
Summary

General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Get started for free

Get a free preview of the report