2021 Ford Transit High Roof (8,10,12) Pass WAGON AWD

The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls on the driver's head and face. Ford has addressed this issue with a center support. But is not addressing previously manufactured vehicles. Ford manufacturer part number is: BK3Z-61519A-AC Dealership recognizes the issue and estimates $1,000 fee to correct. Ford warranty and support is not addressing this issue and offers no guidance. The Ford Transit Forum has multiple owners experiencing the same issue. https://www.fordtransitusaforum.com/search/467794/?q=Front+overhead+shelf&o=relevance Ford would correct this issue on passenger configurations and ignore cargo configurations.

Picked up vehicle and heard several bangs from the right front wheel assembly The vehicle was driven from The manufacture in Forest City Iowa to the dealer in West Chester PA A mounting bolt for the hub sheared. The bolt part hit the rotor and punctured same thus causing the remaining bolts to strip and come loose Dealer appears to have never inspected vehicle as per Pennsylvania law and the purchase contract. I have more phots and a video showing the extent of damage The r/f hub assembly worked loose and could have fallen off, seized or collapsed to the ground pulling the vehicle severely to the right and causing an accident. The heat generated by the failure is evident by the discoloring of the bearing and race.