EN

2021 Honda PILOT SUV AWD

3
Recalls
45
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

45 Complaints

for 2021 HONDA PILOT
02/06/2022
Components: VISIBILITY/WIPER
Incident Date: 02/05/2022
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H54MB******
Summary

The entire rear windshield compeltely failed on us. Last night (02/06/21) when we we turned on our NEW 2021 Pilot and started exiting the garage, the rear windshield forcefully exploded! The ENTIRE windshield shattered to pieces. It seemed like someone shot at our windshield but no one was outside. The windshield was never cracked before either, it was a new car! There were kids in the back and it was a HUGE SAFTEY HAZARD. The glass pieces were everywhere. This couldve happened on the road as well but thankfully we were in the garage. This is totally unacceptable for a new car and surely there was a defect in the tampered glass developed hy Honda in the first place. We have done a previous service with Honda and Honda told us all is good. Honda must answer for this since this was a very dangerous situation and traumatizing for my kids.

01/18/2022
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H36MB******
Summary

Driver side vehicle outside rear view mirror has separated from its' underlying mounting plate, while still being attached by a heating wire connected to the back surface of the mirror. Therefore it has been vibrating such that rearward visibility has been severely compromised and places both us and others at risk. It has now separated to the point that it is pulling out the wire and without tape will hang off it's housing. We have brought this issue to the attention of Hertrich Honda of Easton Md. as well as Honda. We are told by the dealer that this is a common issue on the Pilot and other models and that Honda has not provided a fix for the problem. In fact we are told by the dealer that there are no replacement components or mirrors available to fix the problem. Honda indicates that they are not aware of the problem. We have been addressing this problem with the dealer for over five months with no resolution. At this time the passenger side mirror is also vibrating severely but to our knowledge has not separated completely from the housing. We believe that this situation is very dangerous and seem not to be making progress in finding an acceptable resolution.

01/17/2022
Components: AIR BAGS
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H51MB******
Summary

Airbag light came ON at 45,000 miles approximately. Took the vehicle to dealership paid for a diagnosis just to be told that it is out of warranty that if I want it fixed had to pay out of pocket $531.69 for SRS unit, plus $1398.98 for a Seat Frame, plus $980.75 for Labor. I just got very surprised that the airbags (a safety feature) is part of the limited warranty. Since when the airbags apparently get worn out with mileage??? It is a safety concern.

12/10/2021
Components: VISIBILITY/WIPER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h34mb******
Summary

The problem is the driver's outside rearview mirror. The mirror shakes so much that it is useless at highway speed, you cannot focus on vehicles coming up on your left hand side. The dealer and Honda are aware of the problem since the beginning of 2021. That being said both allowed me to purchase the 2021 Honda Pilot in June 2021. I have been in contact with the dealer over 6 times to see if a fix has been made available? I also filed a complaint with Honda in July 2021 and got no date for a fix. I have avoided an accident on three occasions, my daughter once and my wife has had close calls. How can a dealer and Honda sell me a vehicle with a known defect and not be able to fix it?

11/10/2021
Components: SERVICE BRAKES
Incident Date: 08/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H98MB******
Summary

Brake grinding noise when rotors get hot

11/03/2021
Components: EQUIPMENT
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H77MB******
Summary

The Information board goes out frequently and does not stay connected with phone. It started with the appleplay and the bluetooth dropping my phone and saying there was nothing connected. Then it would not connect at all. My infoboard behind the steering wheel then started to go on and off. There was one time that I was driving and the entire system went out and I had no idea where to turn and how fast I was going. The heating on the steering wheel does not work and does not warm up or just warms to the 1 I have called and taken my car in 2 times. They said this last time that it was fixed. It does not recognize my phone again and starting to drop calls. There is also loud static when you do get access to bluetooth or the sound goes muffled.

11/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H77MB******
Summary

I have been harassed and yelled at when driving my Black edition car. People are finding it offensive name and if I would have known this I would not have purchased. I have even got threats of harm due to the name in Atlanta. I can not even drive my car when I am going to certain parts of my job due to the fear that I have from the name and yells that I get.

11/03/2021
Components: TIRES
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H76MB******
Summary

Continental Cross Contact LX Sport tire size 245/50 R 20 102H has a crack on the sidewall, which caused sudden air loss. I can see there are recalls for Pilot tires. I think this tire should be reviewed as well.

10/27/2021
Components: POWER TRAIN
Incident Date: 10/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H54MB******
Summary

This vehicle has a pushbutton transmission "gear selector". It is IMPOSSIBLE per the owner's manual, and further confirmed by the dealership, to PLACE THIS VEHICLE IN NEUTRAL without the engine running. This is an unacceptable safety hazard. If the vehicle stops running in busy traffic or in an intersection, or otherwise in a zone such that imminent danger of collision is necessarily introduced, it is impossible to push the vehicle out of danger, off to the side of the road. Further it cannot be towed without necessary imparting damage to the drive train. Honda requires the owner to BUY A SPECIAL TOOL, Lock Release 07AAA-TZ3A100 which requires removal of underhood components to place the transmission in neutral, and it (apparently) cannot be maintained there without an extra person available to hold the tool against spring return pressure. This whole affair is simply UNBELIEVABLE. As I write this, there is NO INCIDENT, as the vehicle is relatively new to us. But I'm 61 years old, and have had to place inoperative cars in neutral to get them out of harms way, at least a dozen times in my life. Note that this shortcoming manifests itself as simply as whenever the vehicle runs out of gas. This cannot be allowed to happen. Are there no adults left in the building designing these cars?

10/20/2021
Components: STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h57mb******
Summary

At about 8600 miles between speeds of 38 -60 miles per hour, I began to notice and experience a tremendous wind noise coming from both driver and passenger windows. The vehicle has been to (2) two separate Honda dealerships on (4) four different times to address this issue, but the problem remains and or has not been fixed in spite of all the repairs made by the dealerships. I was advised by the dealerships that this is how Honda manufactured the vehicle and that there was nothing else the dealerships could do to fix the problem. Driving the vehicle is now problematic because of the wind noise, as it appears my windows are down, even though they are not. There is a safety concern because I do not know whether a panel, garnish or windshield might come apart, tear away and potentially create a hazardous condition for myself, passengers or even the other motorists.

10/20/2021
Components: SUSPENSION,ENGINE
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H56MB******
Summary

Twice in the past 4 weeks, while driving, the car switches into Neutral. The car dash still says it is in Drive and the gear buttons still show “D/S” highlighted. However, the car is rev-ing the engine as if it is in neutral and the car is only rolling instead of driving. It lasts for about 10 seconds and then resumes working normally.

10/19/2021
Components: TIRES
Incident Date: 10/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h21mb******
Summary

Purchased vehicle in August 2021. Discovered that driver side rear tire was completely flat while parked in my driveway. Noticeable gash in sidewall of tire Continental Crosscontact LX A376 D3K9 2321; 245/50R20 102H. Dealership had no explanation for the gash and since no recalls, had to pay nearly $300 for a new tire on a vehicle that was driven 2 months since purchased. My other tires are 2321, 2421, 2421, and the new tire is 4720. I saw there were two recalls for Pilot tires in the recent past and these tires should be reviewed as well.

10/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h64mb******
Summary

Driving down interstate. Sunny day 75 degrees. Moonroof exploded.

10/05/2021
Components: VISIBILITY
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h2xmb******
Summary

The contact owns a 2021 Honda Pilot. The contact stated that while driving approximately 25 - 30 MPH, a loud bang noise was heard. The contact stated that the sunroof glass had exploded, and glass shards came inside of the vehicle and landed on the contact's hair and clothing. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was taken to the dealer, and the dealer informed the contact that a stone must have hit the sunroof and referred the contact to file a claim with the insurance company. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.

10/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h38mb******
Summary

The contact owns a 2021 Honda Pilot. The contact stated while driving 30 MPH, he noticed that several warning lights illuminated and remained illuminated. The contact continued driving to his residence. The following day the warning lights disappeared. Several months later the failure recurred. The contact took the vehicle to the local dealer to be diagnosed. The mechanic related the failure to an unknown electrical failure and performed a software update to fix the vehicle. the contact stated that the failure recurred. The vehicle was taken back to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000.

09/30/2021
Components: TIRES
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H06MB******
Summary

Tire size 245/50R20102H Cross Contact LX Sport on Honda Pilot 2021. Vehicle was purchased in late June 2021, tire side wall exploded on 8/5/21. There was no pot hole, etc. Just exploded with about a 5 inch gash in the sidewall. There are recalls all around the date my tires were manufactured, however, somehow there is no warranty on mine?? I have a receipt where I paid a Honda Dealership $341.82 for the repair. I did not repair the rim, but it is also slightly damaged. When the explosion happened, I almost hit another car in the lane beside me. I had to really hold onto the wheel to keep it in my lane. I am VERY concerned for my safety and my kid's safety as I now have to ride on the same tires with similar dates of the recalls. I saw where there was a recall of these tires in Nov 2020, and then again in Feb 2021 where thousands more were affected....except nothing about mine. Strange. Attempts at dealing with the dealership or Continental have not worked at all. There were no reports filed, no attempts to even look at the situation. If my tire did the same thing as the recall, then there should be a recall on that tire as well. But how do you start a recall?? You would think if another tire was affected, they would want to know and care. My DOT dates are 0721, 0721, 0621, and 3420 is my new tire for some strange reason. South Carolina does not keep track of DOT dates, so how do I know that my tire before was not affected? I do not even know the date of the repaired one. They told me at the dealership after the fact, that they do no keep records on DOT numbers. Then, how do they keep track of the recall using my VIN number if they don't keep track of it. I am VERY concerned that this is being overlooked by Honda and Continental. I saw they even did a news piece on it. How much does it take? I have all receipts etc, however it will not upload as I have an iPhone and it does not accept HEIC pics .

09/30/2021
Components: STEERING,SUSPENSION
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H57MB******
Summary

At accelerating speeds between 37mph and 62mph, the steering wheel trembles and vibrates and shakes profusely. At decelerating speeds between 62mph and 37mph steering wheel trembles and vibrates and shakes profusely. Entire vehicle begin to shake. Driving is hazardous. Vehicle has been and is still been inspected by certified repair centers and there is no solution and the issue remains.

09/30/2021
Components: ENGINE
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H51MB******
Summary

Incident occurred 9/28/21 4:20 - 4:30 pm PST while driving in the 3rd lane of southbound 880 Highway about 1 mile before the the exit of 16th Ave & Embarcadero in the city of Oakland. The speed that the vehicle was moving at the time of the incident was between 50 to 55 MPH. The vehicle has more than half a tank of gas and the battery has never been discharged. Also all the required vehicle inspections and services has been performed by the same service center of San Leandro Honda since acquiring the vehicle on 2/10/21 from San Leandro Honda. There are 3 occupants in the vehicle; my wife, our 5 year old child and myself (driver). Our 2021 Honda Pilot EX-L with only 9,209 miles without any accident records started to show different kinds of warning signs lighting up on the dashboard, then followed by steering and engine failure. I immediately turn on the hazard lights and pointed the vehicle towards the right shoulder of the freeway. Thank goodness that at the time of the incident the traffic is heavier and moving slower. Also other motorists are accommodating enough to let us get to the shoulder without any accidents. If it was lighter traffic at the time it could have been devasted for us. Tow truck driver Manuel Escalante that works through FSP in partnership with CHP helped us get out of the shoulder of the 880 freeway onto a safer location in the city street to await further towing assistant from my roadside service with Honda. After getting towed by another tow truck driver to San Leandro Honda on 9/28/21, my vehicle still remain there. The service department haven't provided any detail report to why the engine seized from working while we were driving in the freeway.

09/27/2021
Components: TIRES
Incident Date: 09/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H23MB******
Summary

I purchased a new 2021 Honda Pilot in April. The incident occurred on 9/25/2021 at approximately 1:52PM CST. I was driving in Illinois (on I-88 near Exit 132). I was driving at approximately 65 MPH. The road had no debris. The vehicle (tires) was operating smoothly. Then, suddenly, the rear passenger tire ruptured/blewout, making the vehicle dangerous to drive (dangerous for passengers and other vehicles and pedestrians/workers). There was no warning light. I pulled over and the Illinois State Toll Highway Authority helped in replacing the ruptured/blownout tire (see pictures of tire to assess damage). Tire: 245/50R20 102H - Contenental CrossContact LX Sport - DOT A376 D3K9 0621. There was a recall on 2021 Honda Pilot tires. These tires may need to be recalled as well. I'm submitting my complaint to NHTSA. I have not yet contacted the dealership where I purchased the vehicle. Nor have I I discussed it with my insurance.

09/18/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 09/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H57MB******
Summary

On 2 different occasions within the last 2 days, the automatic emergency brake engaged for no reason. The first instance, I was driving down the road with a car in front of me about 3 car lengths ahead and a car in a left hand turning lane. For no reason the brake light engaged and the brakes hit hard but not fully. Thankfully the car behind me was far enough to not hit us as I had my child in the car. On the second instance, again with my family in the car, driving down a different road with no cars anywhere around us, going around a bend, the emergency brake engaged again and the brake hit hard but not fully.

09/15/2021
Components: VISIBILITY/WIPER
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H5XMB******
Summary

Driver side mirror glass distorted and is available for inspection upon request. The driver side mirror distortion is difficult to see traffic causing a safety issue. Dealer has tried twice to repair with no final resolution. Service manager states Honda has inspected the review mirror issue.

09/09/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H26MB******
Summary

The front end collision camera will register on coming traffic and warn me to brake. On one occasion the vehicle actually braked for me. Luckily I was only driving 25 MPH and there were no vehicles behind me. We took the vehicle to the dealer to have them look into the issue but they informed me that Honda did not currently have a fix for the issue and that I would have to turn the camera off every time I started the vehicle to prevent it from potentially braking for me and bringing me to a complete stop while driving. Our main concern is that the camera picks up an on coming vehicle and stops us while driving on the highway causing us to veer off the road or get rear ended potentially injuring us or other drivers. We have tried several times over the course of several months to contact Honda directly about the issue but they will not return our calls.

09/08/2021
Components: VISIBILITY
Incident Date: 04/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H2XMB******
Summary

The contact owns a 2021 Honda Pilot. The contact stated while driving 45 MPH, the driver’s side exterior rearview mirror was shaking forcefully, and the contact was unable to see the road or other vehicles. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to a second dealer; Honda of Kenosha (12180 77th St, Bristol, WI 53104, (262) 891-6300) where it was diagnosed with needing the driver’s side exterior rearview mirror to be replaced. The vehicle was not repaired but the repair was pending. The manufacturer had not been informed of the failure. The failure mileage was approximately 20.

09/07/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H9XMB******
Summary

Loud popping and crackling noise emitting from speakers. Cannot turn them off, and causes major interruptions in navigation, radio, entertainment. Dealer said Falkra wiring is faulty, but is back-ordered, and could not even give us an estimate of when it would arrive. Essentially told us to suck it up, but it is more than distracting (my daughter actually said it gives her a headache) and I'm worried about larger (safety) issues if the wiring is indeed faulty. What if my other electrical systems malfunction as well?

09/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H90MB******
Summary

The driver side mirror is loose. This is due to a defective batch of mirrors sold in a large number 2021 Honda Odysseys and 2021 Honda Pilots. Honda is aware of this issue. Other drivers are aware of this issue and the dealer has acknowledged this to me. At highway speeds, the driver side mirror vibrates and becomes unusable or distracting (i.e. unable to focus on objects while changing lanes, etc.) resulting in an unsafe driving experience. Bringing the car back to dealer results in them taking the mirror off, putting on more glue, and reattaching. This works for 1-2 months until the glue becomes loose again. According to the dealer, Honda has not come up with a permanent fix but does is not willing to install an entirely new mirror assembly. I believe this mirror issue justifies a recall for all defective vehicles and a permanent fix which may include an entire new mirror assembly if a permanent glue on the mirror actuator cannot be used.

08/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H07MB******
Summary

Driving down the road and the sunroof glass spontaneously shattered. Loud band and it just imploded raining glass pieces into the car. Local Honda dealer said they had seen several of these including one the day before. However, Honda would not cover it even though the car is only five months old and purchased brand new, top trim level.

08/21/2021
Components: VISIBILITY/WIPER
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H98MB******
Summary

Both side mirrors on the outside of the car shake and vibrate causing images in them to be blurry and hard to see. This is a safety issue, especially at night, because you cannot see truly where the vehicle beside you is. Only until the BSM comes on can you sometimes tell a car is beside you while driving at night. Notified dealer who said there was no permanent fix as of right now. On 7/3/2021 a service advisor did a band-aid fix of double sided tape on the passenger side mirror, but it is now shaking the exact same as before that was done.

08/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H27MB******
Summary

There is an issue with the electrical system in this car. The radio has intermittent static on any station and hands free calls drop after a short period. I have Googled this and it is a very common complaint on this type/year vehicle. I am concerned there are other electrical issues that may be more safety related. The dealer did a hard reboot of the computer, but nothing changed.

08/09/2021
Components: STRUCTURE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H37MB******
Summary

The contact owns a 2021 Honda Pilot. The contact stated while driving at high speeds, the driver's and passenger's side mirrors were shaking and vibrating which obscured the view of the driver. The vehicle was taken to the local dealer and glue was added to secure the mirrors in place. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and no further assistance was provided. The failure mileage was unknown.

08/03/2021
Components: Other/I am not sure
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H20MB******
Summary

I have no idea

08/02/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H33MB******
Summary

I have a major safety complaint with Honda’s computer system. I understand that Honda works hard to make their vehicles as safe as possible. With that said, on 7/29/21 around 9:40am I was driving on a country style road. Out of no where with nothing around me but trees the auto break safety feature came one. When this occurred I was jerked forward and got whiplashed. The car went from 40mph to 0mph immediately with no reason. As someone who has had concussions in the past this immediately gave me a headache. Thank goodness no one was behind me that would have rear-ended me. This issue with the auto break system occurs a couple times a week. Sometimes the breaks don’t enact but the break warning light comes on and shakes the stirring wheel in which is extremely distracting. With this being said we have brought it up to a Honda Service Member and the response back we got was: “Oh, yeah that happens sometimes. There’s nothing we can do about it”. The car is my leased by my spouse.

07/23/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H62MB******
Summary

Within one week of purchase, the sideview mirrors were noted as shaking inside the housing. After a week of driving the mirrors are detaching from the housing. This has created a serious issue with visibility because of the movement but it will be worse if the mirror falls out. The Service Manager Douglas Burton and Sales Manager Craig Schwinn said that Honda "does not have a fix" for the issue. Douglas said that the mirrors should be taped down. Honda America has not responded to multiple requests for resolution.

07/19/2021
Components: VISIBILITY/WIPER
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf6h54mb******
Summary

The side-view mirror on the driver's side of the vehicle vibrates to the point of the images not being clear. The vibration gets worse with increased speed. In addition, once the mirror is set and starts vibrating it does not remain in place. This is a safety hazard as driver sets mirror and when they look to see if a car is visible in the mirror is not showing proper location. Furthermore, the vibration of the mirror makes it difficult to see the image in the mirror. This incident occurred on a test drive vehicle while looking for a car and I was told this would be fixed. I indicated I wanted a different car and the car I ended up purchasing had the same issue. When I called the service department they told me this was a known issue and Honda was working on it. The service department did replace my side-mirror with a new one but that did not fix the issue.

07/16/2021
Components: VISIBILITY/WIPER
Incident Date: 07/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5fnyf5h57mb******
Summary

Driver side mirror (side) shakes at highway speed. This makes it hard to see incoming traffic on driver’s side. Passenger side mirror okay.

07/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H3XMB******
Summary

I was about to cross the border I was not driving faster than 3 mph when a few functions stop working

06/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H68MB******
Summary

The dash crackles sometimes a little and other times it crackles constantly all across the dash. If the radio is playing, it interferes with the radio or using the Bluetooth. At first it seemed like something hit the windshield and now it's worse and crackles all the time. There was a recall on this recently but not for the 2021 Pilot. This needs to be fixed. It is quite distracting and annoying.

06/22/2021
Components: LANE DEPARTURE
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H57MB******
Summary

This is New Honda Pilot 2021 Trim EX-L purchase in Dec,2020. Miles 3300. It seems Honda is having software issues. Without ON of Lane Keeping Assist System (LKAS) feature is activating automatically and taking over driving or steering of the vehicle and attempt to steer the vehicle back into the center of the lane. Basically it's giving false indicator without ON of LKAS feature and due to this issue driver is becoming panic situation this will be safety issue and this will cause problems for others safety as well(Putting other at risk while driving). This is appearing from past one week onwards. Called Honda Customer Care about this issue and informed. They have taken a notes to inform R&D/Technical team and suggested to take to service to determine system failed or malfunctioned.

05/25/2021
Components: ENGINE
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H39MB******
Summary

We just got the car from the dealer and it is still less than 200 miles and it’s leaking oil. There’s oil leaks in my garage which I thought was water coming from AC. When I check the oil dip stick. It was empty.

05/17/2021
Components: TIRES
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H62MB******
Summary

We were driving on a 8 lane highway at night 8:45 PM in our Brand new 2021 Honda Pilot Elite with less than 2200 miles on it. Our car's tire pressure light cam on. 2 miles later our front passenger tire blown out traveling at speed greater than 55 MPH. My pregnant wife, dogs and myself could have been killed. Currently these tire models are being recalled (2920), however, our tire was made (3920) did not quailfy for the recall. Clearly that was a mistake. Our local honda dealership did a quick inspection of the tire and stated that the warranty would not cover and since continental tires does not have a recall on the tire, there was nothing they could do.

04/09/2021
Components: POWER TRAIN
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H26MB******
Summary

I JUST BOUGHT MY BRAND NEW 2021 HONDA PILOT I HAD IT FOR 1 WEEK SO I DECIDED TO TAKE IT TO LAS VEGAS ON THE WAY THERE IT WAS FINE BUT ON THE WAY HOME I'M COMING DOWN I STARTED TO FEEL A JERK IN THE TRANSMISSION I DIDN'T THINK NOTHING OF IT SO I KEPT DRIVING. BUT FOR A NEW CAR IT SHOULD NOT BE DOING ANYTHING LIKE THAT AT ALL SO I TOOK IT TO HONDA DEALER AND THEY DID A MULTI INSPECTION CHECK AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT AND EVERYTHING SHIFT FINE BUT WHEN I TOOK IT HOME A WEEK LATER IT'S HAPPENING MORE AND MORE ESPECIALLY WHEN IT'S TRAFFIC YOU WILL FEEL IT WAY MORE I JUST HOPE IT DON'T GO OUT AFTER MY 60K MILES WARRANTY RIGHT NOW IT'S ONLY 2,500 MILES AND I FEEL I GOT A LEMON I ALREADY HAVE TRANSMISSION PROBLEMS BUT IT JUST TOO NEW TO GO OUT RIGHT NOW

03/23/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H03MB******
Summary

WHEN USING THE HANDSFREE BLUETOOTH FUNCTION, THE RECIPIENT CANNOT HEAR WHAT WAS SPOKEN AS IT MAKES BOISTEROUS/ STATIC NOISE. THIS IS EVEN SEVERE WHEN THE HEATER FAN IS ON. BOTH IOS AND ANDROID PHONES OBSERVE THE SAME RESULTS. MY LOCAL HONDA DEALER SAYS IT IS THE CHARACTERISTIC OF THIS MODEL, AND THIS IS NOT ACCEPTABLE.

03/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF5H50MB******
Summary

DRIVING ON 495 IN VIRGINIA NORTH TOWARD 66 NEAR ANNANDALE AT AROUND 55 TO 60 MILES PER HOUR ON THE BELTWAY, NON-TOLL PORTION, WE WERE SHOCKED TO HEAR THE SOUND OF EXPLODING GLASS FOLLOWED BY RUSHING AIR, LIKE AN OPEN WINDOW. WE LOOKED ALL AROUND THE WINDOWS TO SEE IF THERE HAD BEEN SOME SORT OF IMPACT, BUT ALL WINDOWS INCLUDING WINDSHIELD WERE INTACT AND FREE OF DAMAGE. I REALIZED FROM THE WHOOSHING SOUND THAT IT WAS COMING FROM THE SUNROOF. THE INTERIOR SHADE WAS CLOSED AT THE TIME, BUT WHEN I WAS ABLE TO SAFELY STOP THE CAR, I REALIZED THAT THE GLASS HAD EXPLODED UPWARDS. SOME SMALL SHARDS WERE STILL INSIDE THE SHADE AS IN THE PICTURE, BUT MOST APPEARED TO HAVE SHOT UPWARD AND BACK ONTO THE HIGHWAY. APART FROM THE SUNROOF, THERE WERE NO SIGNS OF ANY DAMAGE OR IMPACT, AND AT THE TIME THAT THE EXPLOSION OCCURRED, WE LOOKED ALL AROUND TO TRY AND FIND ANY POTENTIAL SOURCE OF IMPACT IN CASE SOMETHING HAD FLOWN UP FROM THE ROAD OR FALLEN FROM ABOVE, BUT THERE WAS NONE (NO DEBRIS ANYWHERE NEARBY ON THE ROAD, NO OVERPASSES NEARBY, ETC.).

02/08/2021
Components: WHEELS
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H90MB******
Summary

WHILE IN MOTION, GOING STRAIGHT ON A HIGHWAY, MY CAR, 2021 HONDA PILOT TOURING, WITH APPROXIMATELY 1600 MILES ONLY, HAD THE REAR PASSENGER SIDE TIRE WALL SEPARATED WITHOUT ANY PHYSICAL AGITATION FROM THE DRIVER. THERE WAS SUDDEN LOSS OF PRESSURE, AND VEHICLE LOST CONTROL. VEHICLE WAS STOPPED ALMOST IMMEDIATELY AND PULLED OVER, BUT IN THAT SHORT WHILE THE ROLLING OF THE TIRE ON THE GROUND CAUSED BURNT SMELL TO SEEP INTO THE CAR FOR DRIVER TO NOTICE AND "FREAK OUT". THE VEHICLE WAS TOWED TO THE MOTOR WERKS HONDA, BARRINGTON, IL, WHERE I PURCHASED THE VEHICLE. I WAS ASKED TO PAY FOR THE TIRE REPLACEMENT. THERE HAS BEEN NO OTHER DEFECT OR NOTEWORTHY CONDITION IDENTIFIED BY THE SERVICE TEAM. THIS IS THE SAME CONDITION AS DESCRIBED IN NHTSA CAMPAIGN NUMBER 20V725000; "TIRE CARCASS MAY BREAK CAUSING SUDDEN AIR LOSS OVER-CURED TIRES MAY DEVELOP A BREAK IN THE SIDEWALL RESULTING IN SUDDEN AIR LOSS OR A BELT EDGE SEPARATION WHICH COULD LEAD TO A TREAD/BELT LOSS. EITHER CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH OR INJURY." REF: TIRE: CONTINENTAL, CROSSCONTACT LX SPORT 245/50R20 102 H THE HONDA CORPORATE TEAM HAD PUBLISHED A BULLETIN AT END OF NOVEMBER 2020 RECALLING 214 HONDA PILOT, 2021, VEHICLES FOR THIS EXACT ISSUE, REQUIRING REPLACEMENT OF THE DEFECTIVE TIRES. SINCE MY CAR'S VIN IS NOT IN THE RECALL LIST, NEITHER HONDA DEALERSHIP NOR THE CORPORATE ARE ACCEPTING ANY RESPONSIBILITY. THERE WAS NO NAIL OR BLADE FOUND BY THE SERVICE TECHNICIAN. THE MILEAGE IS EXTREMELY LOW. HENCE, THE RESPONSIBILITY SHALL FALL ON HONDA TO ACCEPT AND REPLACE THE TIRE. I HAVE BEEN UNABLE TO GET ANY HELP FROM HONDA IN THAT REGARD. THE CAR STILL IS WITH THE DEALERSHIP'S SERVICE TEAM AS I DO NOT FEEL SAFE DRIVING THE CAR UNTIL ALL TIRES ARE REPLACED FOR FREE. I WILL BE TALKING TO MY LEGAL TEAM FOR HELP AS MY INCONVENIENCE CONTINUES TO GROW.

01/29/2021
Components: VISIBILITY/WIPER
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H57MB******
Summary

TL* THE CONTACT OWNS A 2021 HONDA PILOT. THE CONTACT STATED THAT AFTER DRIVING APPROXIMATELY 3 HOURS, THE WIND SHIELD WIPER FLUID SPRAY NOZZLE REMAINED OBSTRUCTED WITH ICE AND THE FRONT WINDSHIELD COULD NOT BE CLEANED. AFTER CLEARING ICE FROM THE NOZZLE, THE FAILURE CONTINUED TO OCCUR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PLAZA HONDA LOCATED AT 2722 NOSTRAND AVE, BROOKLYN, NY 11210 WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,800.

11/15/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF6H59MB******
Summary

WHILE DRIVING FOR ABOUT AN HOUR ON THE FREEWAY THE SOUND TO MY BLUETOOTH AUDIO QUIT. THEN THE APPLE CARPLAY WOULD NOT CONNECT. WHEN I GOT TO THE GROCERY STORE TRYIN TO MANEAVER INTO A PARKING SPOT THE BACKUP CAMERA DID NOT WORK WHEN I PUT IN REVERSE. AT FIRST I THOUGHT I HAD PRESSED PARK INSTEAD OF REVERSE BUT THAT WAS NOT THE CASE. NOT UNTIL I PARKED, SHUT THE VEHICLE OFF AND RESTARTED IT DID EVERYTHING START WORKING PROPERLY ( AT LEAST FOR NOW). THE VEHICLE HAS APPROXIMATELY 1500 MILES ON IT. I HAVE BEEN READING ABOUT A RECALL ON NEWER PILOTS (Y7Y) AND WAS WONDERING WHY MY VEHICLE IS NOT INCLUDED SINCE I AM EXPERIENCING THE SAME ISSUE. I MENTION ALSO THAT TWICE AT ABOUT 500 MILES I EXPERIENCED THE CRACKLING NOISE IN THE AUDIO THAT HAS BEEN A PROBLEM WITH THE 2018 AND NEWER PILOTS.

3 Recalls

for 2021 HONDA PILOT
28/07/2020
CAMPAIGN NUMBER: 20V439000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Campaign Number: 20V439000
Manufacture: Honda (American Honda Motor Co.)
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/07/2020
CAMPAIGN NUMBER: 20V440000
ELECTRICAL SYSTEM:SOFTWARE
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Campaign Number: 20V440000
Manufacture: Honda (American Honda Motor Co.)
Components: ELECTRICAL SYSTEM:SOFTWARE
Summary

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/11/2020
CAMPAIGN NUMBER: 20V725000
TIRES
Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Campaign Number: 20V725000
Manufacture: Honda (American Honda Motor Co.)
Components: TIRES
Summary

American Honda Motor Co. (Honda) is recalling certain 2021 Pilot vehicles equipped with Continental CrossContact LX Sport 245/50R20 102 H tires with DOT serial number A376 D3K9 2920 and mold numbers S-421920 and S-421921. The tires may have been cured for a time beyond the specification limits.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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