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2021 Jeep Compass SUV 4WD

0
Recalls
8
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 20.6%

Complaints
Recalls

8 Complaints

for 2021 JEEP COMPASS
12/11/2021
Components: FORWARD COLLISION AVOIDANCE,LANE DEPARTURE
Incident Date: 11/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJDCB8MT******
Summary

Lane Assist and Front Collision Camera ceased functioning...yes available for inspection Lane assist and traffic collision camera went out while driving in the rain on the freeway. Traffic came to a quick stop and was able to stop without assistance by sliding off to shoulder, was able to miss the other cars but it sure was close. Took to dealer (leased Dec. 2021) with 3,100 miles on it. Told I would have to leave for 72 hours while they figured out what the issue is. (no rental provided). Have not taken in yet. Drives okay without the lane assist and front camera but you cannot rely on these components. Especially when needed. No one has inspected yet. Warning lights are still on dashboard. The warning message came on as the components quit working.

11/29/2021
Components: STEERING
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJDDB0MT******
Summary

When driving this car, the steering wheel sometimes pulls strongly to the left or the right, making it more difficult to control the direction of the vehicle. This is particularly problematic when on a freeway with narrow lanes and lots of traffic. Sometimes it simply pulls left or right for a brief moment. Other times, such as when going around a tight curve at a high speed, it pulls strongly for a protracted time. It didn't cause an accident. I was able to overcome the pulling forces exerted on the steering wheel by the car, but it made it much more difficult to keep close control of the vehicle location at high speeds. It is intermittent, but happens typically a few times an hour.

11/18/2021
Components: STEERING
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJCEBXMT******
Summary

A noise, coming front the front end of my 2021 Jeep Compass is generated while is driving at low velocity (15 mph or slower). The noise intensity increases when the jeep is driven for over an hour. I took the jeep to dealer on Nov 3, 2021, with 701 miles to have it checked and repaired. At that moment, the service manager indicated me that the noise is coming from the rack and pinion and the manufacturer has indicated that this noise is normal, but they are consulting this with their engineers. See attached service invoice dated. Nov 3, 2021. On Nov-17, 2021 I went back to the dealer I was able to talk with the service manager and he informed me that their instruction is not to perform any repair until receive a final decision from the manufacturer. At that moment the jeep had 1000 miles. He told me that other 2021 Jeep Compass and Cherokee clients have the same problem. He did not provide me a repair or invoice receive of this visit he told me to use previous service invoice if needed for future reference. If this steering component breaks or got locks, I will lose control and could have an accident. In addition, this is a new car and the front-end sound like an old car. Please help. Thanks

11/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJCBB4MT******
Summary

On Friday, November 5th I was driving my 2021 Jeep Compass when it suddenly stopped in the middle of the road and the message came on 'vehicle not in park' and 'key fib not found.' I pulled into a shopping complex and called the dealer Napleton Chrysler in Clermont, FL and was advised to call Chrysler Roadside Assistant. I called and a tow truck came and took the vehicle to the dealership. On 11/06 Greg serviced my vehicle and he said that the battery was faulty and he changed it and he also changed a part in the glove compartment. I asked him why should a 2021 vehicle has this problem and he said he did not know and he was sending the battery to Chrysler. I took possession on 11/06. On 11/07 I drove to work and on coming home the same incident happened. This time I had to wait about 3 hours for a tow truck to come and then since I had to go to work the next day went to get a rental. Did not get home until after 10:45pm. I am still waiting to get a call from the dealership. This is unacceptable and a serious accident can happen. I do not want to keep this vehicle.

08/27/2021
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJDAB4MT******
Summary

I PURCHASED THIS VEHICLE IN JULY 2021. I DRIVE IT 2-3 TIMES PER WEEK. EACH WEEK I PUT IN BETWEEN $15-$20 IN GAS TO BRING THE FUEL LEVEL BACK UP TO THE FULL MARK. THE JEEPS DOES NOT HAVE GOOD FUEL ECONOMY. IT DEFINITELY DOES NOT REACH 22-25MPG. I DRIVE IT ABOUT 30MINUTES EACH WAY; WITH A FEW STOPS IN BETWEEN AT ABOUT 40MPH. ALSO, THE JEEP MAKES A LOT OF NOISE TO CLIMB STEEP HILLS. THE NOISE ALMOST SOUNDS LIKE WHEN YOU PUT THE CAR IN A LOWER GEAR AND THE CAR IS TRYING TO REV UP TO THE NEXT GEAR.

04/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4NJCBB0MT******
Summary

TL* THE CONTACT OWNS A 2021 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 40 MPH IN THE RAIN, THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A SIDE BARRIER. THE CONTACT STATED THAT SHE HAD THE TIRES ROTATED A MONTH PRIOR AND WAS RELATING THE CRASH TO THE TIRES BALDING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO STEVE LANDERS TOYOTA (10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND HAD SOMEBODY INSPECT THE VEHICLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS RELATED TO THE PARKING BRAKE BEING ENGAGED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

04/08/2021
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJCCB9MT******
Summary

MY HUSBAND AND I BUY TWO JEEPS. THE REASON I CHOOSE MINE AND HE CHOOSE HIS, WAS FUEL ECONOMY. BUT THE JEEP COMPASS IS NOT PERFORMING AT ALL TO THE STANDARDS. I DID CONTACT CUSTOMER SERVICE AND THEY WERE VERY NICE SETTING AN APPOINTMENT FOR THE COMPASS TO HAVE A CHECK AND SEE WHAT WAS WRONG. PLEASE FIND ATTACHED THE RESULTS OF THE CHECK-UP. AS YOU CAN SEE IN THE REPORT FROM THE MECHANICS, NOT EVEN THE CAR LIES IN REGARDS TO THIS SITUATION CLEARLY SAYS THAT ONLY DOES 13.5 MILES PER GALLON. THE ADVERTISING ALSO ATTACHED SAYS AN AVERAGE OF 25 MPG 22 MPG ON CITY AND 31 MPG ON HIGHWAY. I WILL UNDERSTAND IF PERHAPS THE CAR DOES 20 MPG IN HWY AND 18 MPG IN THE CITY SINCE PEOPLE HAVE DIFFERENT STYLES OF DRIVING AND THAT WILL REFLECT IN THEIR GASOLINE CONSUMPTION. BUT THIS LITTLE BEAUTIFUL CAR DOES NOT HAVE A V8 ENGINE TO DO ONLY 13.5 AND IT SAYS SO ON THE DASHBOARD. PLACING A CAR IN A COMPUTER SYSTEM TO CHECK IT IS ALSO A BIT TRICKY BECAUSE THE COMPUTER WILL ANALYZE IF THERE IS A BAD PART IN THE CAR, THE COMPUTER WILL NOT BE ABLE TO DETECT A POORLY CONSTRUCT PART THAT CAUSES THAT HUGE AMOUNT OF GAS USE PER GALLON.

10/08/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4NJCBB6MT******
Summary

VIN NOT EXISTING. THIS VEHICLE IS LISTED FOR $1 A DEALER INCENTIVE OF $29,...... I ASKED TO PURCHASE AN MAKE DELIVERY. IS THERE ANY REASON VIN NOT FOUND. IS THIS A REAL CAR.?

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