2021 Mercedes-Benz GLC-Class Coupe SUV 4WD

The contact owns a 2021 Mercedes-Benz GLC300. The contact received a recall notification for NHTSA Campaign number: 21V354000 (Back Over Prevention, Electrical System). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Mercedes-Benz GLC300. The contact stated that while his wife was driving at an undisclosed speed, the "Add 1 quart of oil" message was illuminated. The contact's wife did not pull over and continued driving while the "Stop driving" warning message was illuminated. The contact's wife was able to drive to the residence. The contact noticed there was a quart of oil on the floor from the engine compartment and detected a burning oil odor. The vehicle was towed to the dealer and the dealer replaced the O-ring. The vehicle was repaired but remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

The contact owns a 2021 Mercedes-Benz GLC300. The contact stated while driving at various speeds, the vehicle hesitated to accelerate while the accelerator pedal was depressed. The contact stated there was no warning light illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 7,000.

Excessive frame rust, the pictures I included are all the patches that have been done to the frame so far.

On day zero when I bought the car, it was raining. The new car wiper was shattering or making bumpy movements. It was not cleaning the heavy rain water or it was spotty. The Mercedes mechanic told it is a known issue and there is no permanent fix. They just changed the wiper blade and put solvent on windshield which may be good for few days/weeks and need to take the car everytime, I have this issue till I have warrantee. This is very annoying and safety issue in Houston rainy season. It can happen anytime in the middle of busy road and under rain.

Entered parked vehicle and noticed very strong gas fumes. Vehicle would not start. Looked under the vehicle and noticed very large quantity of gasoline on the ground. Vehicle was towed to Mercedes dealership in Rochester, Michigan. Diagnosis was an incorrectly installed fuel line bracket. New bracket was installed and problem was corrected.

Fuel line malfunctioned, car stopped , gasoline was pouring out from under the hood. I was "lucky" that it did not catch fire, fire department showed up, closed the street, car was towed, dealership " replaced high-pressure line of fuel system high pressure pump". It all started without a warning, suddenly after about 1 month of driving ( 1000 miles) a brand new Mercedes GLC300.

ON APRIL 21, 2021 AT ABOUT 1800 (TIME), LESS THAN 45-HOURS AFTER PURCHASE OF THE NEW 2021 GLC 300 VEHICLE, THE INTERNAL COMBUSTION (ENGINE) MISFIRED AND ABRUPTLY MALFUNCTIONED WHILE IN STEADY ACCELERATION AT 65-MPH. MY FAMILY AND I WERE HEADED EASTBOUND ON THE CA-60 FREEWAY IN LANE THREE (LEFTMOST, FASTEST LANE). AS SOON AS THE ENGINE SPONTANEOUSLY SPUTTERED, IT ABRUPTLY STOPPED AND INTENSELY SHOOK THE ENTIRE CAR VIGOROUSLY, AGGRESSIVELY, AND CONTINUOUSLY WITH NO ABILITY FOR CONTROL NOR FOR THE OPTION TO CONTINUE TO ACCELERATE. THERE WERE THREE CARS BEHIND MY VEHICLE ALSO ACCELERATING AT THE SPEED OF TRAFFIC (65-MPH) THAT ALSO ABRUPTLY SCREECHED TO A HALT TO STEER CLEAR OF MY UNUSUALLY MALFUNCTIONING VEHICLE. THIS WAS THE MOST TRAUMATIC EVENT THAT HAS EVER HAPPENED TO MYSELF AND MY FAMILY IN OUR LIFETIME. AS YOU CAN IMAGINE, WE FEEL EXTREMELY FORTUNATE IN HAVING SURVIVED THIS HORRENDOUS, UNEXPECTED, AND CRUEL SAFETY RISK AS NO COLLISION WAS FORTUNATELY REPORTABLE. THE VEHICLE'S MALFUNCTIONING AND PERFORMANCE ISSUE HAD PLACED US IN AN EXTREMELY HIGH-RISK OF SAFETY CONCERNS AND NEAR MOMENTS FROM MY OR MY FAMILY'S HEALTH-RELATED TRAGEDY AS THE HALT OF NUMEROUS CARS WITHIN THE FREEWAY CLOSELY SWERVED-AWAY FROM OUR DIRECTION. AS YOU CAN IMAGINE, WE ARE SEVERELY, PHYSICALLY, EMOTIONALLY, AND MENTALLY DISTRAUGHT DUE TO THE MANUFACTURING DEFECT TO THE 2021 GLC 300 ENGINE. AFTER 30-HOURS OF CONTINUED QUESTIONING, ANALYSIS AND DISCOVERY, IT WAS CONFIRMED OF VALVE TRAIN COMPONENT DEFECT CAUSING MAJOR DOWNSTREAM EFFECTS TO THE ENGINE AND IMMEDIATE INABILITY TO ACCELERATE ON THE HIGHWAY WITH DIRECT SERIOUS LIFE THREATENING RISK TO A NEW VEHICLE AND MY FAMILY WITHIN IT. PLEASE CONSIDER THIS DETRIMENTAL INCIDENT FOR OTHER'S GLOBAL SAFETY THROUGH MY TRAGIC EXPERIENCE.

2021 MERCEDES GLC. CONSUMER WRITES IN REGARDS TO VALVE SPRING FAILURE AND STALLED ENGINE. *LD THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE VALVE SPRING BROKE CAUSING THE ENGINE TO FAIL WHILE DRIVING. THE FAILURE MILEAGE WAS 199. THE CONSUMER STATED THE ROADSIDE ASSISTANCE GROSSLY UNDER ESTIMATED IT'S ARRIVAL TIME. ALSO, THE CONSUMER WAS IN AN UNFAMILIAR AREA BUT, ROADSIDE ASSISTANCE REQUIRED AN ADDRESS BEFORE SENDING THE TOW TRUCK. THE CONSUMER HAD TO WALK THE STREET TO FIND AN ADDRESS ON A HOME. THE CONSUMER FELT THE DEALERSHIP ATTEMPTED TO DOWNPLAY THE FAILURE AS A SIMPLE FIX. THE MANUFACTURER WAS NOTIFIED AND OFFERED GOODWILL ASSISTANCE WHICH THE CONSUMER ACCEPTED. *JS *JS

I HAVE PURCHASED THE 2021 MERCEDES-BENZ GLC 300 4MATIC COUPE AND NOTICED A DESIGN FLAW ON THE CAR. AS YOU CAN SEE IN THE ATTACHED PICTURE, THE FRONT BUMPER PROVIDES NO PROTECTION TO THE RADIATOR. IT HAS ALREADY STARTED CHIPPING DUE TO THE ROCK DAMAGE. THIS CAN LEAVE THE CAR IMPAIRED ON THE FREEWAY WHICH CAN BE DANGEROUS. I DID CONTACT THE DEALER AND THEY SAID THERE IS NOTHING THEY CAN DO.

THERE IS AN EXISTING ISSUE FOR MERCEDES-BENZ VEHICLES. SERVICE CAMPAIGN #2019040010. HOWEVER, IT ONLY INCLUDES 2019 MODELS. I PURCHASED A 2021 GLC MODEL AND IT HAS THE SAME ISSUE OF NOT HAVING THE PROTECTION ON FRONT RADIATOR. LOOKS LIKE MERCEDES-BENZ DIDNT DO ANYTHING ABOUT THIS ISSUE AND KEPT MAKING VEHICLES WITH THE SAME DEFECT.