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2021 Porsche Cayenne E-Hybrid SUV AWD

4
Recalls
4
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

4 Complaints

for 2021 PORSCHE CAYENNE E-HYBRID
11/08/2021
Components: SERVICE BRAKES
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: WP1BE2AY9MD******
Summary

when decelerating and car is in gear 2 it lurches the car forward while braking, basically fighting the attempt to slow the car down. I attribute this to aggressive downshifting, but is a safety issue because the operator then needs to compensate by pressing down on the brake pedal harder to stop the car. This has happened inconsistently when driving, but occurs more frequently than not.

09/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: wp1ae2ayxmd******
Summary

On my Porsche Cayenne e-Hybrid model, the check engine light came on at less than 1000 miles. Porsche does not know why this happens but I've heard them claim that it's a software problem that has to do with how the car communicates with the charging system. Based on my research, there has been many other owners of the same vehicle with this problem. My vehicle has been in the shop for well over 30 days and Porsche still doesn't know what to do.

09/16/2021
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WP1AA2AY2MD******
Summary

When the vehicle is decelerating and the transmission is in gear 2 the vehicle will lurch forward interfering/fighting with the normal operation of the brakes. This consistently happens when braking to a stop. The vehicle has 260 miles and I have driven it perhaps 4 - 5 times for a total of 30 miles. This is demo vehicle bought from a Porsche dealership and under full warranty.

09/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: WP1AH2AY3MD******
Summary

Check engine light thrown intermittently and dealer is unable to reproduce issue. Multiple incidents of the same issue by other owners. https://rennlist.com/forums/cayenne-9y0-2019/1248120-grr-cel-code-654-miles-on-new-21-cayenne.html Pattern is the same. Take delivery of new car, get CEL <1000 miles, take to the dealer and dealer is unable to permanently fix or reproduce.

1 Recalls

for 2021 PORSCHE CAYENNE E-HYBRID
05/05/2021
CAMPAIGN NUMBER: 21V318000
SEATS
The front passenger air bag may fail to deploy, increasing the risk of injury.
Campaign Number: 21V318000
Manufacture: Porsche Cars North America, Inc.
Components: SEATS
Summary

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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