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2021 Toyota 4RUNNER SUV AWD

0
Recalls
14
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 24.6%

Complaints
Recalls

14 Complaints

for 2021 TOYOTA 4RUNNER
01/20/2022
Components: VISIBILITY
Incident Date: 01/19/2022
Crash: No
Fire: No
Vehicle Identification Number: jteru5jr0m5******
Summary

The contact owns a 2021 Toyota 4Runner. The contact stated while driving approximately 70 MPH, the sunroof exploded, sending glass inside the cabin of the vehicle. The vehicle was taken to a local dealer where it was diagnosed with needing the sunroof to be replaced however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,800.

10/02/2021
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTELU5JR2M5******
Summary

When carrying cargo, the cutoff of the LED low beam headlamps is shifted upward blinding on coming traffic and dazzling other drivers. This requires the driver to manually adjust the angle of headlight projection under the hood of the vehicle, as there is not automatic system to do so, or even a manual system inside the vehicle. As a result, it’s likely few drivers will do this. Also, it is not possible to manually adjust the headlamps every time the weight in the vehicle shifts. LEDs are particularly bright and affect oncoming traffic. If they are not perfectly aligned at least 50% of the oncoming cars flash their lights at me, many leaving their brights on, probably assuming I am doing the same. Therefore, it’s not just that my vehicle is blinding them, but there is also an element of road rage that comes into play with both drivers becoming dazzled. As such, basic visibility safety at night, should require LED headlamps to all have a self-leveling feature to account for the headlight cutoff angle changing when carrying cargo.

09/28/2021
Components: STEERING,SUSPENSION
Incident Date: 08/06/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR6M5******
Summary

Steering wheel shakes around 58-64 mph. Brought 4Runner in twice already with tires being road-forced balanced but nothing seems to work. I will be bringing it in again for the third time. This has happened with less than 100 miles, now with 2,700 mi.

09/04/2021
Components: STEERING
Incident Date: 08/19/2021
Crash: No
Fire: No
Vehicle Identification Number: Jtefu5jr9m5******
Summary

I purchased a 2021 sr5 premium and on the 2nd day I noticed that after driving at 60-63 the car shakes and pulls to the right, I've took it back to the dealership, and the problem still there. They said that is normal but after reading on forums alot of people are experiencing the same problem. Will take it back to have check out again.

08/16/2021
Components: VISIBILITY/WIPER
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: Jteku5jr6m5******
Summary

I was driving my new car with less than 500 miles on a highway with no other cars around and nothing overhead. It sounded like a gun went off then I could hear the glass falling sliding around on the sunroof shade. The glass was blown outward proving nothing fell and broke it. A Toyota dealers is replacing the sunroof but refuse to accept responsibility and let warranty pay. My 2 year old daughter was in the cover and I’m so thankful I had the sun roof shade closed because glass would have been sprayed over all of us.

07/16/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/30/2021
Crash: No
Fire: Yes
Vehicle Identification Number: JTENU5JRXM5******
Summary

On 3/30/21 it was discovered that my 2021 4runner with 5500 miles caught fire while parked in my enclosed garage. This event happened while my family and I were sleeping. The fire was discovered @5am at which time the fire department was contacted. The fire was contained to the garage. The vehicle was a total loss and was determined to be the source of the fire that destroyed all of the contents in my garage and significantly damaged the garage structure resulting in a rebuild. The fire department performed an initial investigation, a 3rd party fire investigator performed an investigation, and State Farm along with a representative from Toyota conducted an investigation. Per my claims adjuster, the investigation determined that the fire originated in the vehicle but the exact cause could not be determined due to the damage to the wiring harness and the proximity to the condenser. This incident could have easily lead to significant injury or death to my family. The vehicle had not experienced any issues, no warning lights had indicated an issue, and the only maintenance that had been performed to the vehicle was a tire rotation at 5000 miles at the Toyota dealership.

07/16/2021
Components: STEERING,SUSPENSION
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR6M5******
Summary

*Steering shudder occurs when driving 55-70mph. *The shudder makes it feel as you have no control over vehicle, especially in wet/snow driving conditions. *dealer technicians have inspected multiple times with no fix. *issue began with in first 500 miles (brand new purchase).

06/23/2021
Components: SERVICE BRAKES
Incident Date: 05/27/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR0M5******
Summary

On May 27, 2021 The brakes failed on my brand new 2021 Toyota TRD Off-Road Premium 4Runner. I attempted to brake at a stop light, the brake pedal went to the floor and the car did not stop. Luckily no accident occurred and I was able to drive it home (4 miles). No warning lights or messages appeared at all before, during or after the incident. This occurred between 3-4 pm in Custer, SD on Main Street during clear weather. The vehicle was hauled to Toyota dealer in Rapid City, SD the next morning, May 28th. They could not duplicate the issue, brakes appeared to work fine. They found no fluid leaks and no computer trouble codes. Dealer says they can't diagnose and fix it unless they can replicate the issue. I asked how brakes can completely fail and then work fine again - they don't know. After this brake failure I have found several other 4Runner owners who have experienced this same failure, under similar conditions and speeds. Other owners have also submitted incident reports to NHTSA.

06/13/2021
Components: STEERING
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JRXM5******
Summary

Between 58-65mpg steering whee shakes. Vehicle has been back to dealer for rebalancing the tires twice and a front end alignment. The issue persists.

05/26/2021
Components: SUSPENSION,WHEELS,UNKNOWN OR OTHER
Incident Date: 05/25/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR1M5******
Summary

Steering wheel shimmy and shake from around 55-63mph. Intermittently happens but is very well documented across forums. This affects 4runners that are brand new, and there is no clear answer to a fix.

05/21/2021
Components: STEERING
Incident Date: 05/11/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR3M5******
Summary

The steering wheel will shimmy between 50-61mph. Just under 60mph is when it's most apparent. Worse on a cold morning when beginning commute. Can vary from slight vibration felt in the hand to visibly shaking. Can also be felt on the vehicle floor and seats when at its worst.

05/09/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JTERU5JR4M5******
Summary

I BOUGHT A 2021 4RUNNER LATE APRIL OF 2021. I REPORTED AND SCHEDULED AN APPOINTMENT FOR A BALANCE CHECK. THIS DIDN'T SEEM TO FIX THE PROBLEM. WHILE THEY WHERE IN THE PROCESS OF BALANCING THE TECH BROKE 2 CENTER CAPS. I WILL SETTING UP AN APPOINTMENT TO HAVE THE DEALERSHIP RECHECK AND ALIGNMENT. I'VE READ REPORTS WHERE THIS HAS BEEN A PROBLEM BEFORE WITH A LOT OF 4 RUNNERS. I'M DISAPPOINTED WITH THE CUSTOMER SERVICE AS WELL THERE. PLEASE HELP ME RESOLVE THIS PROBLEM. I REALLY LOVE THE VEHICLE BUT AT 60-65MPH THE STEERING WHEEL SHAKES AND THE 4RUNNER WANTS TO PULL TO THE RIGHT.

01/26/2021
Components: VISIBILITY/WIPER,FORWARD COLLISION AVOIDANCE
Incident Date: 01/25/2021
Crash: No
Fire: No
Vehicle Identification Number: JTEHU5JR9M5******
Summary

WHILE DRIVING IN A SNOWSTORM ON AN INTERSTATE HIGHWAY AT NIGHT ON 1/25/2021, TWO IMPORTANT SAFETY SYSTEMS FAILED DUE TO ICE AND SNOW BUILDUP ON THE VEHICLE. FAILURE 1: THE PRE COLLISION SYSTEM (PCS) WARNING LIGHT ILLUMINATED INDICATING TEMPORARY FAILURE OF THE PCS SYSTEM (SEE PHOTO 1). THIS WAS DUE TO ICE AND SNOW BUILDUP ON THE FORWARD SENSOR, LOCATED ON THE FRONT GRILLE (SEE PHOTO 2). PROBLEM COULD ONLY BE RECTIFIED BY STOPPING AND PHYSICALLY REMOVING THE ICE BUILDUP, AS REFERENCED IN THE TOYOTA OWNER'S MANUAL, PAGE 252. I RECOMMEND THE SENSOR BE RELOCATED IN FRONT OF THE REAR VIEW MIRROR HIGH ON THE WINDSHIELD, WHERE WINDSHIELD DEFROST AND THE ANGLE OF THE GLASS WILL REDUCE OR ELIMINATE THE BUILDUP. IN THE SHORT TERM, PERHAPS A PLASTIC AIR DEFLECTOR OR SHIELD CAN BE FABRICATED WHICH WILL KEEP ICE FROM INTERFERING WITH THE SENSOR. FAILURE 2: HEADLIGHT HIGH BEAM FAILURE. THE DESIGN OF THE HEADLIGHT COVER FACILITATES ICE BUILDUP OVER THE ENTIRE STRUCTURE (SEE PHOTO 3). SINCE THE HIGH BEAM BULB IS INBOARD AND AFT OF THE LOW BEAM BULB, IT CANNOT PENETRATE THE ICE BUILDUP AT ALL, AND MAKES THE HIGH BEAMS COMPLETELY INEFFECTIVE. WEATHER CONDITIONS WERE: OUTSIDE AIR TEMP: 30 TO 32 DEGREES; NIGHT; HEAVY SNOW; ALTITUDE: 3,000 TO 6,563 FEET.

12/25/2020
Components: WHEELS
Incident Date: 12/25/2020
Crash: No
Fire: No
Vehicle Identification Number: JTENU5JR9M5******
Summary

TIRE PRESSURE WAS 56 PSI ON ALL FOUR TIRES; MEASURED ON THREE DIFFERENT GAUGES. BRIDGESTONE DUELER H/T TIRES WITH WRITING 'NEVER EXCEED 40 PSI'. NEW CAR PURCHASED 13 DAYS AGO.

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