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2021 Volkswagen Tiguan SUV AWD

2
Recalls
9
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.6%

Complaints
Recalls

9 Complaints

for 2021 VOLKSWAGEN TIGUAN
01/14/2022
Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Incident Date: 01/14/2022
Crash: No
Fire: No
Vehicle Identification Number: 3VV4B7AX3MM******
Summary

So this issue occurs once you remote start your vehicle. If you have remote started your vehicle, you get in the car, activate it by pressing the start/engine on button and go - when you later go to use the Adaptive Cruise Control or Standard Cruise control the vehicle will fail to activate either cruise control option. The only way to regain control of this feature is to power off the car completely and then restart it without using Remote Start. This is a known VW issue and there has been no observable action or report about this issue except for discussion with the dealer/service department. It should be noted that this is a non-issue if you do not use the Remote Start Function.

12/03/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV2B7AX3MM******
Summary

The gas door on the vehicle would not open. It is locked when the vehicle is locked, and is unlocked when the vehicle is unlocked. The gas door opens by pushing the door, and the door will pop open. After repeatedly locking and unlocking the vehicle, the gas door still would not open. I ended up prying the door open, breaking it off in the process.

10/17/2021
Components: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Incident Date: 08/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV2B7AX2MM******
Summary

The adaptive cruise control will be working perfectly fine and then it will just stop working. I can be using it all day and then all of a sudden I get in the car and I get up to speed and I go to press the adaptive cruise control button to set it and it starts off trying to set the speed and then all the sudden I get an error saying that it can’t set the speed. However, none of the buttons to try to set it back on track will not do anything you just keep getting the same error code with the little red light on the dashboard with the car in a little parentheses things around it. But if I were to put it in park turn the engine off and then turn it back on it works perfectly fine. It’s been dangerous because that’s happened to me on the interstate and I’ve noticed that it happens quite often when I’m on the interstate so I’m not sure if it’s because of the speed of up to 75 mph that I’m going but it’s also done that when I’ve been going 30 mph and I’ve tried to set it. It’s dangerous because if I have my music up loud I don’t hear the ding and the light on the dashboard doesn’t always catch my attention so I’m assuming that the adaptive cruise control has taken and is working correctly when it’s not. I bought this vehicle brand new on a lease with 100 miles on it and it’s always done it since I purchased the vehicle in September 2021.

08/18/2021
Components: FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION
Incident Date: 06/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV3B7AX5MM******
Summary

When using remote start function the following safety function are not operative, not working as advertised by VW, Adaptive Cruise Control, Cruise Control, Automatic/Emergency Braking, Rear Cross Traffic Warning and Forward Collision Warning. I have been trying to get my local VW dealer, VW of Corpus Christi to repair the issue and the are telling me that it is a "known issue and that VW is working on a fix. This has been the case for over two months now. My concern is that VW is selling vehicles that have a potentially dangerous safety issue and are using they costumers as test dummies. If VW is in fact aware that there vehicles have safety issue, why are they still being allowed to sell them in the US? Seriously concerned...

08/16/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vv2b7axxmm******
Summary

my Adjusting distance / gap configuration is set to "far" but it so far it happened twice while @70 mph speed and the car ahead of me start slowing down and my car was supposed to start adapting, instead it start accelerating which isn't the norm. if i wasn't paying attention i could have rear ended the car in front of me on high speed causing death or major injuries to everyone around me.

08/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV1B7AX5MM******
Summary

The center console (where my lights, the buttons for the sunroof, and where typically sunglasses would go) was dangling and the clips inside were broken

07/21/2021
Components: STRUCTURE
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV4B7AX9MM******
Summary

After owning this vehicle for about a month (and 50 of MY miles, 526 total), this new vehicle was taken to the local dealer for a rattle/vibration coming from an area behind the left ear of the driver. The vehicle has now been at the dealer for over a week and is not expected to be returned for at least another 5-7 days. After doing some research I have found that this issue has existed on VW Tiguan's since at least 2018. https://www.vwvortex.com/threads/2018-tiguan-issues-purchased-on-9-16-b-pillar.8903433/ Some have stated this is a safety issue concerning welds in the B-pillar structure. I just wanted it to be on record that I am part of the owners that is experiencing this issue.

06/05/2021
Components: FORWARD COLLISION AVOIDANCE
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3vv2b7ax7mm******
Summary

When the vehicle is started remotely and cruise control was not turned off before turning off the vehicle, the ACC system shows an error and fails to engage when the driver tries to set cruise control. If one relies on ACC often but does not often use remote start, this situation can lead to improper driver expectations and rear-end collisions as the car doesn’t brake when the driver expects it to. This is a well-known issue at VW dealerships and widely reported by owners on VW forums. Mostly it’s just an annoyance, but today I experienced it as a safety issue.

03/14/2021
Components: STRUCTURE
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3VV4B7AX3MM******
Summary

ON 12MAR2021 WE TOOK POSSESSION OF OUR 2021 TIGUAN R-LINE IN WHICH WE PURCHASED NEW FROM VW CHATHAM ONTARIO CANADA. ON 13 MARCH 2021 WE WERE DRIVING HOME AROUND 8PM ON HIGHWAY 21 AT A SPEED OF 85 KILOMETRES TOWARDS THAMESVILLE, ONTARIO, TEMPERATURE WAS 2 DEG CELSIUS, WINDOWS WERE ROLLED UP SUNROOF CLOSED AND SUNROOF SCREEN WAS COMPLETELY OPEN WHEN ALL OF A SUDDEN A LOUD BANG EAR RINGING HAPPENED AND THE DRIVER MY FIANC AND I WERE COVERED IN SMALL PIECES OF GLASS. WE IMMEDIATELY PULLOVER AND LOOKS UP AND FOUND THAT THE FRONT PANORAMIC SECTION OF THE SUNROOF HAD EXPLODED. I AM 100% CERTAIN THAT A ROCK DID NOT CAUSE THIS AS THE ROAD WAS EMPTY NO OTHER CARS. MY FIANC WAS EXTREMELY RATTLED AND VERY UPSET. I OPENED THE DOORS TO SEE IF ANY FOREIGN OBJECT WAS INSIDE THE VEHICLE AND NOTHING WAS PRESENT. THE AMOUNT OF GLASS INSIDE THE VEHICLE WAS SIGNIFICANTLY LESS THEN THE AMOUNT OF GLASS MISSING FROM THE SUNROOF. WE CLOSED THE SUNROOF SCREEN AND DROVE HOME ANOTHER 4 KILOMETRES. WHEN WE ARRIVED HOME WE PULLED THE VEHICLE INTO THE GARAGE AND INSPECTED THE SUNROOF. WHAT I SEEN WAS VERY DISTURBING AS THE GLASS REMAINING WAS BILLED AWAY FROM THE VEHICLE CONFIRMING THE GLASS EXPLODED AWAY FROM THE VEHICLE NOT INTO THE VEHICLE.

2 Recalls

for 2021 VOLKSWAGEN TIGUAN
18/11/2020
CAMPAIGN NUMBER: 20V716000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Campaign Number: 20V716000
Manufacture: Volkswagen Group of America, Inc.
Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

01/02/2021
CAMPAIGN NUMBER: 21V038000
SEATS
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Campaign Number: 21V038000
Manufacture: Volkswagen Group of America, Inc.
Components: SEATS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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