EN

2018 Hyundai Santa Fe Sport SUV AWD

4
Recalls
89
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.3%

Complaints
Recalls

89 Complaints

for 2018 HYUNDAI SANTA FE SPORT
02/05/2022
Components: ENGINE
Incident Date: 02/05/2022
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB6JH******
Summary

My vehicle is burning oil excessively. I have measured this precisely. I have had to add oil five times since July 25, 2021 and it is not February 5, 2022. Each time the consumption got worse. The consumption as been 2076, 1732, 1271, 1120, and 1000 miles per quart. I am afraid that my engine will eventually fail while I am driving possibly stopping the vehicle in the middle of the freeway, creating a hazard for myself and others. This could result in a serious accident. I have found on the internet that many other persons are experiencing the same exact issue. Please force Hyundai to recall the engines that are failing and replace them with engines that do not fail. Since July the vehicle has been driven 6286 miles and currently has only 49990 miles.

02/03/2022
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/03/2022
Crash: Yes
Fire: No
Vehicle Identification Number: KM8SNDHFXJU******
Summary

I was at the Tim Hortons drive-thru stopped behind a car in front of me the car in front of me started to go to the order window , as I let off the brake to start to go my suv took off full speed! I hit the brakes as hard as I could and the car kept moving forward like the throttle was stuck at full acceleration. I wasn't even hitting the gas pedal, after my vehicle struck the car and continued to smash into the car while I was holding a brake I put it in neutral and then the car finally came to a stop. I had 5 children in the car. And I am seeing this being an issue in alot of hyandai vehicles. And alot of complaint with this same issue. If this would have happened on the hiway it could have possibly killed or Injured someone. I am scared to death to drive the vehicle again.

01/10/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2022
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA8JG******
Summary

2018 HYUNDAI SANTA FE SPORT. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.

01/04/2022
Components: ENGINE
Incident Date: 11/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xyzt3lbxjg******
Summary

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, an abnormal knocking noise would emit from the vehicle as the check engine light had illuminated on the instrument panel. One day as the contact was driving 70 MPH, the vehicle began shaking as the check engine light illuminated on the instrument panel. The contact had taken the vehicle to an independent mechanic who discovered that the spark plugs needed to be replaced. The contact's friend attempted to replace the spark plugs; however, he discovered oil on the spark plugs and informed the contact it was a major concern. The manufacturer was notified of the failure and the contact was given a claim number and referred to a dealer for assistance. The vehicle was taken to a dealer where it remained in their possession for a month. The manufacturer later denied his claim and he was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 94,000.

12/13/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XYZTDLB4JG******
Summary

There appears to be a problem with the intake manifold. Car is throwing a code of P200A. The baffles get stuck causing the car to lose power, usually 3 times in a row. I nearly got rear ended twice because of this and it threw my husband an myself toward the window.

11/08/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLA0JG******
Summary

Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for Santa Fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at Plaza Hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On September 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as Hyundai is saying that the buyback period has ended since the first use was February 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in Plaza Hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.

10/13/2021
Components: ENGINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xyzu3lbxjg******
Summary

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the oil warning light illuminated while driving at various speeds. Upon inspection of the vehicle, the contact discovered that his vehicle was consuming a quart of oil every 1,000 miles. The contact had taken the vehicle to a dealer where an oil consumption test was performed, and the mechanic informed him that the oil consumption was normal. The manufacturer was also notified of the failure and provided him the same information as the dealer. The vehicle and yet to be repaired. The failure mileage was approximately 80,000.

10/11/2021
Components: EXTERIOR LIGHTING
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB1JG******
Summary

Early 2020, I had multiple reports that my driver side brake light was not functioning properly/off when I brake. I replaced the brake light bulb in summer 2020. Not long thereafter, I heard the same complaint from other drivers who noticed and were able to notify me while at a stop. I had it checked at a local oil change shop and they found nothing wrong. This year, I was told at separate times that it was not turning on. A couple of days ago, I had someone I knew report that the night brake lights function but when I brake, the driver side light is off. It could be an internal wiring issue or something else I can't reach. Either way, it is a brand new car I bought and should not experience issues this early. The earliest they can get my car into the dealership service department is November 16, 2021.

09/27/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: km8sr4hf6ju******
Summary

Vehicle lost complete control of steering, as it felt "loose" during a left turn at an intersection. Vehicle could not be controlled by steering wheel causing me to drive into oncoming traffic lanes until vehicle slowed to a stop.

09/25/2021
Components: ENGINE
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLA0JG******
Summary

On 9/22/21, was driving on a major highway when gears started spinning loudly, acceleration went down to 30mph from 65mph, car started vibrating and smoke coming from the exhaust. Made it safely to the next exit without incident by a prayer and slowly made our way to a Hyundai dealer at 5-10mph, any faster would shut down the car. We barely made it and tow truck came and towed it to original dealer that sold it to us. Previously we told them about the recall update but it went on deaf ears from the dealer and Hyundai. Now we don't have a car, and most likely needs a new engine.

09/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: km8sn4hf0ju******
Summary

My vehicle is available for inspection upon request. On multiple occasions the fluid in coolant reservoir has drained out. There is no visible signs of coolant on the under carriage nor is there a puddle on the floor of my garage and no warning lights have come on. In the span of approximately 2 weeks the fluid dropped 1/4 of an inch. Hyundia of Wesley Chapel (in Wesley Chapel, Fl) has had my vehicle on two occasions for this issue. They documented a lose of pressure in the coolant system of 10psi after an extended pressure test on a cold engine. Various other tests were performed but the source of the loss of coolant has not been found. The vehicle also intermittently experiences a loss of power when trying to accelerate from a full stop. The above mentioned dealership has not been able to replicate this issue either.

09/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5NMZT3LB7JH******
Summary

The Pearl White paint is chipping from the hood of my 2018 Hyundai Santa Fe Sport. The issue is getting worse, with new chipped spots appearing monthly. This should not be an issue with a vehicle that is garage kept and barely 3 years old. This is due to poor paint quality and Hyundai should assume responsibility for correcting this painting defect. This issue is rampant across the country and significantly impacts a consumer's resale value.

08/30/2021
Components: AIR BAGS
Incident Date: 08/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 99999999999******
Summary

2018 HYUNDAI SANTA FE. CONSUMER WRITES REQUESTING THAT AIRBAG SENSOR IN VEHICLE BE DEACTIVATED. THE CONSUMER STATED THE AIRBAG WOULD NOT ACTIVATE DUE TO BEING PETITE. THE CONSUMER QUESTIONED IF THERE WAS A FIX.

08/23/2021
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/22/2021
Crash: No
Fire: No
Vehicle Identification Number: KM8SN4HF2JU******
Summary

This will be the fourth time our vehicle has to go to the dealer. We purchased this car in April of this year and the car has lived more at the dealer service department than with us. The first time, the car started smoking and left us stranded. The dealer changed out the fuel injectors. When it randomly started smoking it smelled strongly of gas and we were scared that the car would catch fire. The other times were due to the car not accelerating as it should on the highway making it quite difficult to merge and speed up as needed on the highway. This time, it's the same thing. The car does not want to shift gears and it's very dangerous when you are trying to accelerate to get to the right speed and you have cars coming in close from behind and there is no way to signal to them that the car is having trouble shifting. This problem started again yesterday. The check engine light turned on yesterday as well and we took the car to Autozone to scan it. the only code that came up was abs. The car just got towed to the dealer yet again but I have lost hope that they will be able to fix the issue as they have failed 3 times already. (one of these times the dealer failed to refill my radiator coolant after the flushed it causing the car to overheat as well and the car ac malfunctioned as well as a result.

08/11/2021
Components: ENGINE
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xyztdlb9jg******
Summary

First my car started consuming and alarming amont of oil at 40000 to 50000 miles in 2020. I have been put through 3 oil consumption test and every 1,000 miles i took it in it was consuming more oil. One time it had lost 4 quart of oil in 1,000 miles with no oil leaks detected. They never did anything about it. Early 2021 While i was on the highway in traffic going 70 miles per hour. Mile car started to sputter and slowed down to 30 miles per hour in the middle of the highway at night. I was so afraid that i would be hit. Another time it slowed down on the highway 1 day after i got an oil change and i was out of town on a sunday. The car was struggling to get up a highway hill at 25 miles an hour with other cars going well over the 70 mile speed limt. I was terrified. The dealer finally admitted that the engin is bad but Hyundai will not replace it. Help please!!!!!

07/29/2021
Components: ENGINE
Incident Date: 05/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB6JG******
Summary

Desde hace 3 meses la camioneta ha estado presentando el encendido de la luz de testigo de aceite lo cual indica que el el motor a quedado sin aceite lo lleve al concesionario para que revisen cuál es la falla y para que la garantía de Hyundai tiene 100000 millas y aún no las tengo y me indican que el fabricante no cubre la garantía, también tengo una garantía extendida y le han indicado que el concesionario debe revisar el problema y tampoco he logrado que lo hagan, me siento de manos atadas dos garantías y ninguna quiere cubrir el problema

07/08/2021
Components: AIR BAGS
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 5NMZT3LB4JH******
Summary

Defective Passenger Airbag,the Airbag warning light flickers on and off periodically I was told by a Licensed Mechanic the Sensor for the front passenger seat may not deploy during a Collision

06/16/2021
Components: ENGINE
Incident Date: 04/15/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5NMZUDLB1JH******
Summary

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle stalled with the oil warning light illuminated on the instrument panel. The contact took the vehicle to the dealer who replaced the gasket, engine plug, and replenished the oil. After return of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Additionally, there was an abnormal odor of burning engine oil. The contact also stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where metal shavings were discovered in the oil pan. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 45,000.

01/17/2021
Components: VISIBILITY/WIPER
Incident Date: 01/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB1JH******
Summary

ON THE NIGHT OF 01/13/2021 I LEFT MY SUV PARKED OUTSIDE FOR THE FIRST TIME IN 25 DECREE WEATHER . THE NEXT MORNING AT 5AM I STARTED MY CAR BY REMOTE START TO GET THE ICE OFF THE WINDOWS . I THEN DROVE TO WORK AND PARKED MY SUV. WHEN I WENT TO LEAVE AT 3PM THE REAR WINDOW WAS SHATTERING YOU COULD EVEN HEAR IT CRACKING ALL OVER IT IT BLEW A HOLE IN IT ! THERE WAS NOT O PIECE OF THE REAR WINDOW THAT WAS NOT SHATTERED . MY SUV WAS PARKED WITH THE REAR WINDOW FACING THE SUN. MY SUV HAS ALWAYS BEEN KEPT IN MY HEATED GARAGE AT NIGHT UNT THE NIGHT IN QUESTION ! I DO NOT KNOW IF THE HEAT FROM THE SUN CAUSED THIS TO HAPPEN DO TO THE WINDOW BEING SO COLD! BUT I DO KNOW IT WAS PARKED IN A PRIVATE PARKING LOT WITH NOTHING AROUND IT ! I WOULD APPRECIATE ANY INPUT ON THIS MATTER! THANKS

12/29/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2020
Crash: No
Fire: Yes
Vehicle Identification Number: KM8SN4HF4JU******
Summary

THE CAR BEGAN SHUTTERING WHILE DRIVING DOWN A MAIN STREET (45-50MPH). WHEN WE PULLED OVER WE SMELLED GASOLINE AND BURNING. THE CAR WAS TOWED TO HYUNDAI SERVICE DEPARTMENT. THE SERVICE DEPARTMENT INFORMED MY THE FUEL INJECTORS WERE LEAKING CAUSING A FIRE. THE ARE REPLYING THE FUEL INJECTORS AND TOLD ME IT WOULD BE WISE TO HAVE THEM REPLACE ALL SPARKS PLUGS ($190) WHILE THEY HAD THE ENGINE OPENED UP.

11/18/2020
Components: ENGINE
Incident Date: 11/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB2JH******
Summary

VEHICLE DIED WHEN DRIVING ON CITY STREET THEN WOULD NOT START. HAD TO HAVE VEHICLE TOWED. WAS TOLD IT WAS THE ALTERNATOR AND THE BATTERY IS DEAD. HYUNDAI WON'T REPLACE THE BATTERY AS THEY SAID BATTERY WAS OVER 3 YEARS OLD. THE BATTERY WAS FINE UNTIL THE ALTERNATOR KILLED THE BATTERY. VEHICLE IS STILL AT DEALERSHIP SO I DON'T HAVE ANY PAPERWORK YET

10/01/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB4JH******
Summary

I HAVE BEEN STOPPED AT A SINGLE LIGHT (ON A STATE HIGHWAY) AND WAITING TO TURN LEFT BUT WHEN I ACCELERATED THE VEHICLE DID NOT GO. BUT IN A SECOND IT TOOK OFF BUT I BRAKED BECAUSE BY NOW IT WAS NOT SAFE/CLEAR TO GO. ALSO, WHEN I USE CRUSE IT GOES DOWN HILL WHILE RAISING THE RPMS (ALWAYS), THIS IS MY THIRD HYUNDAI VEHICLE THEREFORE I HAVE NEVER HAD THIS HAPPEN BEFORE.

09/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5NMZT3LB9JH******
Summary

WHERE THE AIR CONDITIONING COMES FROM IS BROKEN FROM INSIDE.I TRIED TO LOCK THE AIR WHEN IT WAS TOO COLD THEN VENT WENT INSIDE I DID THE SAME ON THE OTHER PART IT WENT INSIDE I TOOK IT TO GET CHECKED DAY TOLD ME THAT IT'S BROKEN FROM INSIDE

09/09/2020
Components: TIRES
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KM8SR4HF3JU******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE EQUIPPED WITH KUMHO TIRES, TIRE LINE: CRUGEN PREMIUM KL33 N/A, TIRE SIZE: 235/55/R19 N/A, THE DOT NUMBER: 000JTYANH4419. THE CONTACT STATED WHILE DRIVING 65 MPH, THE FRONT PASSENGER'S SIDE TIRE WAS SHAKING ABNORMALLY. THE CONTACT DROVE TO A TIRE SHOP AND NOTICE THAT THE TREAD BELT WAS SEPARATING FROM THE FRONT PASSENGER'S SIDE TIRE. THE CONTACT STATED THAT THE TIRE WAS REPLACED HOWEVER, IN APRIL THE FRONT AND REAR DRIVER'S SIDE TIRES EXPERIENCED THE SAME FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,758.

08/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZTDLB8JG******
Summary

THE VEHICLE WILL OCCASIONALLY STALL AND SOMETIMES WILL NOT START WITHOUT SEVERAL ATTEMPTS. STALLS OCCASIONALLY WHEN MOVING

07/22/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB9JG******
Summary

I WAS DRIVING A FEW MONTHS AGO AND AFTER GETTING FUEL MY CHECK ENGINE LIGHT COMES ON. I DROVE IT FOR A WHILE AND IT CLEARED ITSELF. ABOUT 3 WEEKS AGO IT CAME ON ABOUT 50 MILES AFTER PUTTING FUEL INTO IT AND GOT IT CLEARED BY SOMEONE WITH OBS II READER. SINCE THEN IVE PUT ABOUT 2000 MILES ON MY CAR AND IT CAME ON AGAIN ABOUT 50 MILES AFTER PUTTING FUEL INTO IT. I REPLACED THE GAS CAP MAKING SURE IT WENT ON CORRECTLY BUT NOTHING. I SMELT LEAKING FUMES WITH THE GAS CAP ON. IM TAKING IT TO A REPAIR SHOP TOMORROW TO HAVE IT LOOKED AT.

06/13/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB3JG******
Summary

SEVERE ACCELERATION HESITATION AFTER STOPPING, WHEN MAKING SLOW SPEED TURNS AND AFTER HITTING SLOW SPEED DIPS OR BUMPS. VEHICLE GIVES INTERMITTENT WARNING OF ROLLOVER OR EXCESSIVE VEHICLE ANGEL. THIS OCCURES DURING GOOD WEATHER CONDITIONS, HOWEVER, THIS BEHAVIOR CREATES COLLISION AND SAFETY HAZARDS, AS THE FUEL SYSTEM APPEARS TO BE SHUT DOWN AS IF A ROLLOVER HAS OCCURED, WHEN IT HAS NOT!!

06/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA0JG******
Summary

ONE DAY FOR NO APPARENT REASON THE BSD SYSTEM STOPPED WORKING. *TR

05/03/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5NMZT3LB4JH******
Summary

THE REAR CAMERA HAS A BLUE SCREEN THIS IS KNOWN FOR HYUNDAI SANTA FE SPORT. ALSO MY SUV RAN HOT WHILE DRIVING. THE SUV IS ONLY 2 YEARS WHY IS THE ANTIFREEZE/COOLANT RAN OUT. IT WAS BONE DRY. TALK TO CAR SHOP AND I WAS TOLD THAT THE WATER PUMP USUALLY HO OUT ON THE HYUNDAI SANTA FE SPORT. ALSO MY SUV ACT LIKE IT DONT WANT EXCELLARATE AND SWITCH GEARS ESPECIALLY WHEN TURNING.

04/02/2020
Components: EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
Incident Date: 03/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5NMZT3LB2JH******
Summary

DRIVING A RENTAL CAR AT 4:30 A.M. ON COUNTRY ROAD ATTEMPTING TO CATCH OUR FLIGHT BACK HOME. AFTER DRIVING APPROX. 20 MINUTES, HEADLIGHTS WENT OUT AND DASHBOARD LIGHTS. WE HAD NO VISIBILITY, ATTEMPTED TO STOP VEHICLE, LEFT PAVEMENT AND STRUCK A TREE. DURING OUR WEEK RENTAL OF THIS VEHICLE WE DID HAVE ISSUES WITH SUV LOSING POWER WHEN CLIMBING A HILL, BUT NOT A STEEP ONE AT ALL. SUV WOULD DROP AT LEAST 10 MPH WHEN DOING SO. NOT SURE IF THESE TWO ISSUES ARE RELATED AT ALL.

03/08/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLB7JG******
Summary

80 MILES INTO A WEEKS VACATION MY ENGINE LIGHT CAME ON, CAR WAS STILL DRIVABLE, BACKTRACKED 20 MILES TO DEALER, LEFT MY NICE CAR (11,000 MILES)THERE FOR THE WEEK WHILE USING A RENTAL CAR WITH 177,000 MILES ON IT. PROBLEM WAS PERTAINING TO CAMPAIGN 953 ENGINE PROBLEMS. A WIRING HARNESS WAS PUT IN, AND THE DEALER UPDATED THE SOFTWARE THAT HAD BEEN UPDATED THAT MARCH, AND THEY SAID THAT WAS ALL FIXED. I HAVE WATCHED THE VIDEO ON THIS CAMPAIGN PROBLEM, AND IT SCARES ME WHERE I CANNOT TAKE MY CAR OUT OF TOWN/ON VACATIONS OUT WEST! IF THIS ENGINE FAILS, I WOULDN'T ALWAYS BE ABLE TO GET TO A DEALER. I'M LIVING IN THE FEAR OF THIS, AND AM SUPPOSED TO HAVE "PEACE OF MIND" ENJOYING MY NICE CAR? I HAD TO LEAVE VACATION A DAY EARLY( RESORT PAID FOR THAT FINAL NIGHT WE DIDN'T GET TO ENJOY), SPENT THAT NIGHT IN HOTEL, JUST TO GET TO THAT DEALER TO PICK UP MY CAR BEFORE THEIR CLOSING TIME. I HAD TO FIGHT TO GET THE FULL REIMBURSEMENT FOR THE CAR RENTAL AND ONE NIGHT HOTEL BILL. THROUGH THE ATTORNEY GENERALS OFFICE, HYUNDAI FINALLY PAID THAT WHICH WAS ONLY FAIR WHEN A RECALL WAS INVOLVED! NOW I FIND THAT I HAVE CANCELLED GOING TO OUT OF TOWN FUNERALS, AND SHORT WEEKEND VACATIONS, BECAUSE MY ENGINE COULD GO OUT. I HAVE ASKED FOR A NEW ENGINE, AND THE LAST MESSAGE FROM HYUNDAI WAS ALL ABOUT MY CAR DOESN'T FIT THE DESCRIPTION FOR THE LEMON LAW....WHICH I HAVE NEVER MENTIONED.I HAVE ASKED FOR STATISTICS ON HOW MANY ENGINES HAVE HAD TO BE REPLACED BECAUSE OF THIS CAMPAIGN 953 ISSUE, BUT NO ONE HAS ANY! IS THIS TRUE?? HOW CAN I GET MY ENGINE REPLACED, SO I CAN ENJOY MY CAR? THAT VIDEO SHOULD NEVER HAVE BEEN OUT THERE IF I AND OTHERS HAVE TO KEEP DRIVING WITH AN ENGINE THAT CAN BE DANGEROUS IN MANY WAYS!

03/07/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB7JB******
Summary

EVERYTIME I ACCELERATE THERE IS A HORRIBLE . AND SOMETIMES WHEN COMING DOWN FROM ACCELERATING TO STOP IT SEEM TO BE GRINDING. THERE IS A SLIPPING SOUND THAT COMES AND GOES. ON CITY STREETS AND TURNING

02/08/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SM4HF1JU******
Summary

6 MONTHS AFTER I PURCHASE A BRAND NEW 2018 SANTA FE GRANDE MY VEHICLE START CUTTING OFF WHEN I TURN THE WHEEL A CERTAIN WAY I REPORTED IT TO THE COMPANY IT WILL NOT DETECT ON THE MACHINES SO THEY CANNOT FIX IT SO I'M STUCK WITH A CAR THAT CONTINUE TO CUT OFF AND NOBODY KNOWS WHY

12/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZTDLB8JG******
Summary

MY VEHICLE HESITATES RANDOMLY UPON ACCELERATION AFTER HAVING STOPPED.....GOING FROM FIRST GEAR TO THIRD....IT FEELS LIKE IT IS ABOUT TO STALL, SO I LET UP ON THE GAS PEDAL AND THEN IMMEDIATELY PRESS IT AGAIN TO ACCELORATE.....AS I THEN ACCELERATE, THE VEHICLE LURCHES FORWARD ABRUPTLY, JERKING EVERYONE INSIDE THE VEHICLE....IN READING ABOUT THIS PROBLEM, IT SEEMS TO HAVE OCCURED IN YOUR 2017 SANTA FE SPORT SUVS.....

12/17/2019
Components: STEERING
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: KM8SN4HF8JU******
Summary

STEERING EXHIBITS "STICTION" AFTER DRIVING FOR 20-30 MINUTES. THIS BECOMES WORSE AS SPEED IS INCREASED. SMALL MOVEMENTS OF THE WHEEL PRODUCE NO STEERING EFFECT BUT RESISTANCE IS FELT. WHEN THE RESISTANCE IS OVERCOME, THE RESULT IS SLIGHT OVER STEER. UNDER THESE CONDITIONS IT IS DIFFICULT TO DRIVE IN STRAIT LINE AS CONSTANT CORRECTIONS AND RE-CORRECTIONS ARE REQUIRED BACK AND FORTH. THE EFFECT IS THAT THE STEERING FEELS TO "FREEZE" UNTIL A MINIMUM BREAK OUT FORCE IS APPLIED, RESULTING IN AN OVERSHOOT PAST THE INTENDED POINT. IT IS SIMILARLY NECESSARY TO APPLY A POSITIVE RETURN TO CENTER FORCE TO RETURN TO STRAIT, AS THE NORMALLY PRESENT SELF CENTERING FEEL IS NOT PRESENT FOR SMALL STEERING ANGLES. THE PROBLEM CAN SOMETIMES BE DETECTED AFTER BEING AT REST FOR A FEW MOMENTS BUT IS NOT INTRUSIVE AT SLOW SPEED. HOWEVER, FROM ~40 UP IT IS VERY TIRING TO STAY IN LANE. HAVE WORKED WITH ONE DEALER WHO PERFORMED A SAS CALIBRATION WITH NO IMPROVEMENT. THEY CLAIM "CANNOT REPRODUCE" BUT SPEND MOST EFFORT TRYING TO PERSUADE ME THAT THE STEERING IS NORMAL. HOWEVER, THE ISSUE DID NOT SHOW UP UNTIL ~ 10,000 MILES WHICH INCLUDED LONG ROAD TRIPS ON THE INTERSTATE WITH NO ISSUES. HAVE REFERRED ISSUE TO HYUNDAI CONSUMER AFFAIRS WHO HAVE ASKED ME TO WORK WITH ANOTHER DEALER - CURRENTLY WAITING FOR A CALL BACK.

12/13/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA8JG******
Summary

PURCHASED VEHICLE IN JUNE 2018 AND NOTICED A PROBLEM WITH HEADLIGHTS, SHADOW ON ROADWAY WHEN DRIVING. I NOTICED IN HOUSING THAT THERE WERE FINGER PRINTS ON LENSES AND TOOK VEHICLE BACK TO DEALER FOR REMEDY...THEY REPLACED HEADLIGHT ON DRIVER'S SIDE. DID NOT THINK ANYTHING ELSE ABOUT IT UNTIL I DROVE THE VEHICLE DURING DARKNESS. SHADOWS WERE OBSERVED ON SIDE OF ROAD THAT COULD AND DID HIDE BIKERS/WALKERS ON THE SIDE OF THE ROADWAY. UPON CLOSER INSPECTION OF THE LIGHTS WHILE PARKED, I NOTICED THAT THESE SHADOWS WERE ALSO OBSERVED ON THE PASSENGER SIDE. PASSENGERS IN VEHICLE ALSO NOTICED HEADLIGHT PROBLEMS ON BOTH SIDES OF VEHICLE. I CONTACTED DEALER ABOUT THIS PROBLEM AND WAS TOLD THAT THIS WAS MADE THAT WAY DURING MANUFACTURING. AS TIME PASSED, ANYTIME THAT I TOOK VEHICLE OUT DURING NIGHT TIME HOURS, WHETHER ON THE HIGHWAY, INTERSTATE, OR COUNTRY ROAD, THESE DARK SPOTS WERE ALWAYS VISIBLE AND CONTINUE TO PREVENT ME AS A DRIVER FROM SEEING THE ROADWAY IN ITS ENTIRETY. A PHOTO IS ATTACHED THAT WAS TAKEN TODAY, BUT THE PROBLEM HAS PERSISTED AND HAVE MET WITH NO SOLUTION BEING OFFERED BY THE DEALER OR MANUFACTURER. I DECIDED TO FILE A FORMAL COMPLAINT ON THIS ONGOING PROBLEM WITH THIS VEHICLE'S LIGHTING PROBLEMS.

12/08/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB6JG******
Summary

SLOW TO ACCELERATED I HAVE TO RE PRESS THE PEDAL JUST TO TRY AN SPEED UP ON THE HIGHWAY IM GETTING HONKED AT TRYING TO GO UP HILLS I HAVE TO PRESS IT TO THE FLOOR TO GO UP HILLS AN IT IDLES OUT AN ITS VERY DANGEROUS TO DRIVE ON THE FREEWAY I CANT GO PAST 50MPH AN I USE SPORT MODE ITS DOSNT HELP IT THIS SHOULD BE A RECALL IN ALL THE HYUNDAI CARS .

11/23/2019
Components: POWER TRAIN
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZWDLA7JH******
Summary

THE COMPLAINT IS IN REGARDS THE ACCELERATION FROM EITHER A ROLLING SLOW OR FROM A STOP TO MERGE INTO TRAFFIC OR OPEN LANE NEXT TO YOU ON THE FREEWAY. WHEN YOU NEED ACCELERATE I'M GETTING A SEVERE LAG OR NORESPONSE FROM THE ACCELERATOR. IN THE LAST TWO WEEKS I'VE HAD TWO OCCASIONS WHERE I NEEDED SOME QUICK ACCELERATION IN ORDER TO AVOID A BAD SITUATION AND THE CAR JUST BASICALLY DIDN'T ACCELERATE CAUSING THE OTHER DRIVERS TO HAVE TO BRAKE IN ORDER TO AVOID A NEAR COLLISION. I'VE BEEN COMPLAINING ABOUT THIS ISSUE WITH THIS CAR NOW SINCE I PURCHASED IT. TOOK THE CAR TO THE DEALERSHIP AND HAD ONE OF THE SERVICE TECHS DRIVE WITH ME SAID WELL IT WAS IN THE ECO-MODE SO YOU CAN EXPECT THAT BUT I'M HERE TO TELL YOU THAT IT IS UNACCEPTABLE THAT WHEN YOU PUSH ON ACCELERATOR THE CAR DANGEROUSLY HESITATES AND IS GOING TO GET SOMEBODY BADLY INJURED. SO TODAY IT HAPPENED TO ME AGAIN ON NORTHBOUND I-5 IN TACOMA, WA, I WAS TRYING TO GET INTO ANOTHER LANE IN STOP AND GO TRAFFIC I HAD ACCELERATE QUICKLY THE CAR JUST SEVERELY HESITATED FOR 1-2 SECONDS AND DID NOTHING??. AFTER THIS INCIDENT I DROVE THE CAR DIRECTLY TO THE HYUNDAI DEALERSHIP IN RENTON WASHINGTON AND TOLD THEM THAT I WOULD NOT DRIVE THE CAR ANYMORE UNTIL SOMEBODY LOOKED AT IT THAT THERE WAS A SEVERE SAFETY ISSUE AND THAT SOMEBODY WAS GOING TO GET HURT BADLY. IT APPEARS THAT MANY PEOPLE ARE HAVING THE SAME ISSUE.. I HAVE A 2018 HYUNDAI SANTA FE ULTIMATE 2.0 ALL WHEEL DRIVE. I TRIED TESTING IT IN SPORT MODE TO SEE IF THE PERFORMANCE WOULD BE A LITTLE BIT BETTER AND IT DID ALSO HESITATE IN THE SPORT MODE AS WELL. WHEN YOU PUNCH THE ACCELERATOR FROM A CREEPING SPEED OR A ROLLING IN SLOW TRAFFIC AND WANTING TO ACCELERATE TO A DIFFERENT LANE OR COMING OUT OF A PARKING LOT ONTO ONCOMING TRAFFIC IS REALLY WHEN YOU NOTICE ISSUE. THIS IS A SAFETY CONCERN, PLEASE ADVISE. THANK YOU.

10/18/2019
Components: SEATS
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB7JH******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. WHILE THE CONTACT'S FATHER WAS DRIVING VARIOUS SPEEDS, HE NOTICED AN ABNORMAL ODOR COMING FROM THE VEHICLE. ONCE THE VEHICLE WAS HOME, THE CONTACT OPENED THE FRONT PASSENGER DOOR AND NOTICED THAT THE PASSENGER SEAT HAD BURNED WITHOUT WARNING. THERE WAS NO INDICATION OF ANY FLAMES. THE VEHICLE WAS TAKEN TO GREEN HYUNDAI (1200 S DIRKSEN PKWY, SPRINGFIELD, IL 62703, (217) 525-1370) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE SEAT COVER WAS CUT BY AN OBJECT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE SEAT AND CONFIRMED THAT IT WAS BURNED BY A FAULTY SEAT WARMER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,845. *LN*JB *TP

09/25/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/25/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5NMZT3LB0JH******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS PARKED AND SHUT OFF, THE REAR BRAKE LIGHTS WERE ILLUMINATED AND SMOKE AND FLAMES WERE PRESENT UNDER THE FRONT PASSENGER SIDE OF THE VEHICLE. THE FLAMES WERE EXTINGUISHED BY THE CAMPUS POLICE PRIOR TO THE FIRE DEPARTMENT'S ARRIVAL. THE FIRE DEPARTMENT DISCONNECTED THE VEHICLE'S BATTERY. A CAMPUS POLICE REPORT AND A FIRE DEPARTMENT REPORT WERE FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

09/09/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE DRIVING WITH A HALF TANK OF FUEL IN THE VEHICLE, IT BEGAN TO STALL ON THE HIGHWAY. THE CONTACT NOTICED FUEL COMING OUT OF THE EXHAUST AND THE VEHICLE RAN COMPLETELY OUT OF FUEL AS SHE PULLED OVER TO THE SHOULDER. THE STATE POLICE PULLED UP BEHIND HER AND ORDERED HER TO GET AWAY FROM THE VEHICLE DUE TO THE FUEL AND FUMES. THE VEHICLE WAS TOWED TO M.J. SULLIVAN HYUNDAI (452 BROAD ST C, NEW LONDON, CT 06320, 860-437-6179) WHERE IT WAS DIAGNOSED THAT TWO FUEL INJECTORS WERE STUCK OPEN AND CAUSED THE VEHICLE TO STALL. THE CONTACT NOTICED A LARGE AMOUNT OF FUEL WAS IN THE OIL PAN DUE TO THE DIPSTICK. ACCORDING TO THE DEALER, THE MANUFACTURER SUGGESTED THAT THEY REPLACE THE FUEL INJECTORS, DRAIN THE OIL, AND PLACE NEW OIL IN THE ENGINE. THE DEALER STATED THAT WAS ALL THEY WOULD DO TO THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO GET A CASE FOR A POSSIBLE BUYBACK. THE MANUFACTURER DENIED THE BUYBACK REQUEST AND OFFERED ONE MONTH CAR PAYMENT TO RESOLVE THE MATTER. THE MANUFACTURER SUGGESTED THE CONTACT REACH OUT TO THE BETTER BUSINESS BUREAU. THE DEALER REFUSED TO PROVIDE A LOANER VEHICLE. THE VEHICLE WAS RETRIEVED AND DRIVEN TO THE CONTACTS HOME. THE FAILURE MILEAGE WAS 14,210. THE VIN WAS UNKNOWN.

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2019
Crash: No
Fire: Yes
Summary

I CALLED THE DEALERSHIP TO REPORT A HOT SMELL IN MY CAR ON TUESDAY. THEY TOLD ME TO BRING IT IN FOR SERVICE INSPECTION. THURSDAY MORNING THE CAR WAS DRIVEN FOR A SHORT TIME AND PARKED IN THE DRIVE WAY AFTER. APPROXIMATELY TWO HOURS TO TWO AND A HALF HOURS LATER THE CAR CAB WAS FULL OF SMOKE. THE FIRE DEPARTMENT AND SHERIFFS DEPARTMENT BOTH ARRIVED ON SCENE.

07/19/2019
Components: ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLB3JG******
Summary

A RECALL LETTER FROM HYUNDAI ON MY 2018 SANTA FE ON A KNOCK SENSOR TOOK IT TO MY DEALERSHIP THEY DID WHAT EVER THE RECALL WAS 3 MILES DOWN THE ROAD MY CAR WENT INTP LIMP MODE TOOK ME FROM 70MPH TO 30 CALL THE DEALER HAD TO LIMP IT BACK THEY HAH IT FOR 3 WEEKS HAD THE WIRE HARNESS REPLACED ASKED THEY HAD ANY TROUBLE WITH THIS AS WE WERE GOING ON VACATON THEY SAID NO HALF WAY THROUGH OUR TRIP TO SOUTH DAKOTA IT WENT INTO LIMP MODE AGAIN THIS TIME THE SPEED WAS 80MPH ON THE HIGHWAY I CALLED HYUNDAI DOESNT SEEM THEY CARE IF WE WERE KILLED OR NOT OFFERED A FEW HUNDRED DOLLARS OUR VACATION WAS RUINED I DONT FEEL SAFE IN THIS SUV BUT CANT SEEM TO GET HELP FROM HYUNDAI I WILL NEVER BUY ANOTHER ONE

06/22/2019
Components: SERVICE BRAKES
Incident Date: 05/29/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XYZT3LB4JG******
Summary

I SUBMITTED A COMPLAINT ON JUNE 11, #11219391 BUT HAVE RECEIVED NO RESPONSE, AND IT DOES NOT SHOW AS A FILED COMPLAINT. PLEASE ADVISE THE STATUS OF THIS COMPLAINT. THANKS

06/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/25/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5NMZUDLB8JH******
Summary

IN AUGUST OF 2018, MY 3 MONTH OLD SANTA FE SPORT CAUGHT FIRE AND WAS COMPLETELY DESTROYED. I WAS DRIVING ON THE NJ TURNPIKE HEADED TO OBX FOR VACATION. I WAS FOLLOWING MY SISTER DOWN WHEN THEY STOPPED TO LET THEIR DOG OUT AT A REST AREA. I PULLED INTO THE SPACE NEXT TO THEM AND AS SOON AS I TURNED THE CAR OFF, IT WENT UP IN FLAMES. BY THE TIME THE FIRE DEPT ARRIVED IT WAS ENGULFED AND I LOST EVERYTHING.

06/11/2019
Components: SERVICE BRAKES
Incident Date: 05/29/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XYZT3LB4JG******
Summary

I RENTED THE VEHICLE FROM ENTERPRISE RENT A CAR ON MAY 28. IT SEEMED TO RUN FINE THEN AND ON THE MORNING OF MAY 29. BUT ABOUT 3.45P.M. I WAS DRIVING ON CITY STREETS IN ARCADIA TO MY DOCTOR'S APPOINTMENT WHEN I SAW A CAR AHEAD OF ME SUDDENLY PUT ON ITS BRAKE LIGHTS. I PRESSED MY BRAKES, BUT MY CAR DID NOT SLOW. I HAD TO SWERVE AROUND THE CAR AHEAD OF ME. SHORTLY THEREAFTER, THE BRAKES STARTED WORKING AGAIN. AT THE NEXT TRAFFIC LIGHT, I MADE A LEFT BEHIND ANOTHER CAR. AT THE NEXT TRAFFIC LIGHT, I WAS GOING TO MAKE A RIGHT BEHIND THE CAR AHEAD OF ME. IT WAS STOPPED AT A RED LIGHT. I WAS ABOUT 50 YARDS AWAY, WHEN I PRESSED ON MY BRAKES, BUT THE CAR DID NOT SLOW. I PRESSED AS HARD AS I COULD, BUT THE CAR KEPT GOING AND GOING AND REAR-ENDED THE CAR IN FRONT OF ME. IT THEN JUMPED BACK AND HIT THE OTHER CAR AGAIN. IT WAS A FRIGHTENING EXPERIENCE. TO THE BEST OF MY RECOLLECTION, I HAVE NOT CAUSED A TRAFFIC ACCIDENT IN MORE THAN 30 YEARS. THE OTHER DRIVER AND I PULLED OVER AND EXCHANGED INFORMATION. BADLY SHAKEN, I DROVE TO MY DOCTOR'S OFFICE AND TOLD HIM ABOUT IT. UPON LEAVING HIS OFFICE, I WAS DRIVING SLOWLY IN HIS PARKING LOT BECAUSE OF THE BRAKES,, BUT THE BRAKES WOULD NOT WORK AGAIN. THIS TERRIFIED ME AS THE TRAFFIC ON THE ROAD AHEAD WAS FULL OF CARS. AS I WENT OVER A SPEED BUMP, THE BRAKES CAME BACK ON. I DROVE HOME AT ABOUT 15 MPH, AND ABOUT 100 YARDS BEHIND ANY OTHER CAR. I WAS VERY AFRAID. I PARKED MY CAR AT HOME. THE NEXT DAY, I CALLED ENTERPRISE TO HAVE THEM TOW THE CAR AWAY. AAA CAME AND DID THAT ON MAY 30.

06/07/2019
Components: ENGINE
Incident Date: 03/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLB7JH******
Summary

WHILE DRIVING MY PRACTICALLY NEW 2018 HYUNDAI SANTA FE SPORT WITH 11,653 MILES, IT SUDDENLY JERKED OUT OF CRUISE AT 65 MPH AND THE DASHBOARD LIT UP ALONG WITH THE TOUCH SCREEN THAT SAID TO CALL CUSTOMER CARE IMMEDIATELY. A NICE MAN AT THE OTHER END OF THE PHONE CHECKED MY CAR AS I WAS DRIVING BUT COULD FIND NOTHING AFTER RUNNING THE DIAGNOSTIC. HE SAID I SHOULD BE ABLE TO DRIVE IT ABOUT ANOTHER 300 MILES BUT SHOULD GET TO MY DEALERSHIP AS SOON AS POSSIBLE. I TOLD HIM I WAS OVER 300 MILES FROM HOME SO HE HELPED LOCATE A HYUNDAI DEALERSHIP CLOSER AND I HEADED THAT WAY WHILE STILL TALKING TO THE CUSTOMER CARE GUY. AS I WAS GETTING ON THE ON-RAMP TO TRAVEL I-35, THE CAR JERKED AND ACTED LIKE IT LOST POWER AND I PULLED OVER. THE GUY CALLED A TOW TRUCK TO COME AFTER THE CAR AND HAVE IT TOWED TO THE DEALERSHIP. MY CAR WENT TO THE NEAREST DEALERSHIP WHERE THEY RAN A DIAGNOSTIC AND COULD NOT FIND ANYTHING EITHER AND SAID THEY HAD TO WAIT ON HYUNDAI CORPORATE TO AUTHORIZE THEM TO CHECK THE ENGINE. THAT TOOK SEVERAL MORE DAYS BUT ONCE THEY RECEIVED THE AUTHORIZATION, THEY DROPPED THE OIL PAN AND FOUND METAL SHAVINGS IN THE OIL WHICH INDICATED MY ENGINE WAS BLOWN AND WOULD NEED A REPLACEMENT. INITIALLY, THEY SAID IT MIGHT TAKE UP TO 6 WEEKS. AFTER SEVERAL PHONE CALLS HYUNDAI FINALLY ASSIGNED ME A CASE NUMBER AND A CASE MANAGER. THE CASE MANAGER WAS WORTHLESS, WOULD NOT RETURN MY CALLS OR SEND ANY UPDATES ABOUT THE STATUS OF MY VEHICLE. FINALLY, HYUNDAI CORPORATE ASSIGNED ME ANOTHER CASE MANAGER AND AFTER LOOKING AT MY STATE'S LEMON LAWS, I ASKED THEM TO BUY MY CAR BACK FROM ME. THE SECOND CASE MANAGER SENT ME A LETTER ASKING FOR SOME DOCUMENTATION AND TOLD ME THEY WOULD SEND A RE-PURCHASE OFFER. THAT WAS OVER A MONTH AGO AND I STILL HAVE HEARD NOTHING FROM HYUNDAI. IT HAS NOW BEEN 83 DAYS SINCE MY CAR QUIT WITH NO RESOLUTION IN SIGHT.

05/03/2019
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 04/19/2019
Crash: No
Fire: No
Summary

THE BRACKET HOLDING THE CHARCOAL CANISTER BROKE AND THE UNDERCARRIAGE OF THE VEHICLE WAS DAMAGED

04/20/2019
Components: ENGINE
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB7JH******
Summary

ENGINE NOISE WHEN STARTING HYUNDAI SANTA FE 2018 STATIONARY

04/09/2019
Components: ENGINE
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLB5JH******
Summary

I WAS DRIVING ON THE INTERSTATE AT 70 MPH AND THE ENGINE SUDDENLY SHUT OFF, IT HAS BEEN AT THE HYUNDAI GARAGE IN DUBOIS, PA FOR 3 WEEKS WAITING FOR A NEW ENGINE AND IT IS A NEW VEHICLE WITH ONLY 12.600 MILES?

04/06/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLAXJG******
Summary

ABOUT A MONTH AGO I WAS DRIVING HOME TO SANTA FE NEW MEXICO WITH MY WIFE AND DOG. THE VEHICLE BEGAN TO SPUTTER AND DIED ON THE SIDE OF THE ROAD. I CALLED BLUE LINK WHICH IS THE HYUNDAI ROAD SIDE ASSISTANCE CLUB AND THEY TOWED MY VEHICLE INTO FIESTA HYUNDAI IN SANTA FE. AT FIRST THEY SAID MY OIL WAS OVER FILLED. I CALLED JIFFY LUBE WHERE I HAD IT SERVICE 5 DAYS PRIOR AND THEY SENT THEIR MANAGER TO HYUNDAI. UPON HIS ARRIVAL THE SERVICE MANAGER AT HYUNDAI SAID THEY MADE A MISTAKE AND IT WAS A FUEL INJECTOR THAT WAS STUCK ON AND FILED THE CYLINDER WITH FUEL CAUSING THE VEHICLE TO SHUT DOWN. THEY REPLACE THE FUEL NOZZLE AFTER 3 DAYS I GOT THE VEHICLE BACK AND HEADED TO MCKINNEY TEXAS, I MADE IT TO WICHITA FALLS TEXAS AND THE CAR SPUTTERED AND DIED AGAIN THIS TIME NOT EVEN TURNING OVER WHEN YOU PUSHED THE BUTTON. ONCE AGAIN I CALLED BLUE LINK AND THEY TOWED THE VEHICLE INTO HYUNDAI TO BE SERVICED. THEY CALLED ME THE NEXT DAY SAID THEY WOULD LOOK AT IT AND ADVISE ME. THEY NEVER CALLED ME BACK SO I HAD TO CALL THEM. THEY SAID THAT THE CATALYTIC CONVERTER BLEW OFF. THEY SAID THEY WOULD HAVE IT IN THE MORNING. THAT NERVE HAPPENED AND THEY HAVE NOT CALLED ME BACK SINCE AND THAT WAS 6 DAYS AGO. THIS VEHICLE POURING FUEL INTO A CYLINDER IS A FIRE HAZARD. THIS TIME IT BUILT UP ENOUGH COMBUSTION TO BLOW THE CATALYTIC CONVERTER COMPLETELY OFF. I DO NOT KNOW THE REASON FOR THIS AS OF YET AS THEY ARE NON RESPONSIVE BUT I HAVE FILED A LEMON LAW CASE AGAINST HYUNDAI AND AM AWAITING THEIR DECISION. THIS CAR IS NOT SAFE AND I REFUSE TO GET BACK ONTO IT AGAIN. IT HAS STRANDING MYSELF AND MY FAMILY DOG INCLUDED TWICE NOW ON THE SIDE OF THE ROAD.. THE VEHICLE WAS IN MOTION WHEN THE ENGINE DIED BOTH TIMES. *TR

04/01/2019
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB3JH******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THE CONTACT HAD TO RESTART THE VEHICLE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. COCONUT CREEK HYUNDAI (4960 NORTH FL-7, COCONUT CREEK, FL 33073, (888) 441-7737) DIAGNOSED THE VEHICLE, BUT COULD NOT FIND A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

03/26/2019
Components: ENGINE
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLB2JH******
Summary

DRIVING VEHICLE ON THE PARKWAY AT APPROXIMATELY 65 MPH, ENGINE FELT LIKE IT WAS SHUTTING DOWN, CAR STOPPED ACCELERATING, ENGINE LIGHT WAS BLINKING, SPEEDOMETER STOPPED WORKING, BLUE LINK NOTIFICATION SYSTEM ADVISED TO GET TO SERVICE TODAY. THIS OCCURRED ONE WEEK AFTER THE CAR RECEIVED A SOFTWARE UPDATE FOR A KNOCK SENSOR RECALL. CAR HAS BEEN IN SERVICE SINCE 3/9/19; DEALERSHIP REPLACED WIRIING HARNESS PER HYUNDAI'S RECOMMENDATION, WHEN THEY TEST DROVE THE VEHICLE, THE ISSUE HAS NOT RESOLVED. THEY ARE WAITING FOR HYUNDAI TO ADVISE OF NEXT STEPS. I DO NOT FEEL SAFE EVER GETTING BACK IN THIS VEHICLE DUE TO ALL OF THE CURRENT ISSUES SURROUNDING HYUNDAI ENGINES, INCLUDING FIRES.

03/24/2019
Components: ENGINE
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LBXJH******
Summary

MY WIFE WAS DRIVING ON NJ PARKWAY IN HEAVY RUSH HOUR TRAFFIC DOING 70 MILES AN HOUR. CAR THEN STUTTERED AND SLOWED DOWN, WITH HER HAVING TO MOVE THREE LANES OVER WHILE TRYING TO GET OVER BRIDGE. HYUNDAI BLUE LINK CAME ON AND TOLD HER TO GET CAR IMMEDIATELY TO THE DEALER. WHEN TAKEN TO DEALER THEY SAID DUE TO THE KNOCK SENSOR UPDATE THE ENGINE WILL NEED TO BE REPLACED AT 27,000 MILES? THIS WAS DONE BY HYUNDAI TWO WEEKS AGO. UPDATE TO YESTERDAY 3/23/19 AND SAME THING HAPPENED TO HER AGAIN GOING TO WORK ON THE NJ PARKWAY. I THEN TOOK THE CAR TO THE DEALER, SAME ISSUES, SAME COMPUTER SCREEN SHOWED IN THE CAR AND WILL BE NEEDING NOW SECOND ENGINE AT 29,000 MILES. TWO BLOWN ENGINES UNDER 30,000 MILES, HYUNDAI ADMITS THE PROBLEM TO US AND NOT SURE WHY OTHERS ARE HAVING ISSUE. RECEIVED RENTAL CAR BOTH TIMES. WILL SEE HOW HYUNDAI RECTIFY THIS PROBLEM, THEY SHOULD BUY BACK CARS FROM OWNERS AND REIMBURSE TIME MISSED FROM WORK, PAIN AND SUFFERING AS WELL AS THE STRESS OF DRIVING ON ,AMIR HIGHWAY AND LOSING POWER IN YOUR CAR.

03/22/2019
Components: SEATS
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZTDLB9JG******
Summary

THE DRIVER'S SEAT APPEARS TO BE SET TOO LOW AT THE BACK OF THE SEAT. THE SIDES OF WINGS OF THE BUCKET SEAT ARE TOO HIGH NEAR THE REAR OF THE SEAT. DUE TO THE POOR DESIGN IT CAUSES THE DRIVER TO POSITION THEMSELVES AWAY FROM THE LEFT SIDE WING EITHER FORWARD OR FORWARD AND TOWARDS THE CENTER CONSOLE. I WORRY THAT DUE TO THE POOR SEAT DESIGN SITTING PROPERLY POSITIONED WITHIN THE SEAT IS NOT POSSIBLE BECAUSE YOU CAN NOT SIT COMFORTABLY. IT APPEARS ONLINE THAT MANY COMPLAIN ABOUT THE DRIVER'S SEAT. DURING AN ACCIDENT I BELIEVE GREATER PERSONAL BODILY INJURY COULD OCCUR TO A DRIVER BECAUSE OF THE POOR SEAT DESIGN AND NOT BEING PROPERLY SEATED IN THE SEAT. I HAVE RIDDEN IN THE PASSENGER'S SEAT AND IT DOES NOT APPEAR TO HAVE THE SAME ISSUE. IT MIGHT BE THE OUTER PLASTIC SHROUD ON THE LEFT SIDE OF THE DRIVER'S SEAT THAT CAUSES THE IMPROPER SEATING WITHIN THE VEHICLE. I WORRY FOR MY SAFETY, MY FAMILY'S SAFETY AND OTHER DRIVER'S SAFETY BECAUSE OF THE POOR SEAT DESIGN.

03/11/2019
Components: ENGINE
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZT3LB2JH******
Summary

I WAS PARKING THE CAR. THE CAR WAS STOPPED AND MY HAND WAS ON THE GEAR SHIFT. THE CAR ACCELERATED SUDDENLY. THE CAR JUMPED THE CURB I WAS FACING AND ENDED UP IN A GRASS MEDIAN. I HAD TO PUSH THE BRAKE VERY HARD TO GET THE CAR TO STOP.

03/08/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLBI3H******
Summary

WENT TO DINNER WITH MY HUSBAND 2/28/2019. THE CHECK ENGINE LIGHT STARTED FLASHING. THE CAR BEGAN TO BUCK AND HESITATED. WE WERE GOING 35MPH. WE GOT TO RESTAURANT, I CALLED JACK GIAMBALVO HYUNDAI SERVICE. I WAS TOLD TO GET VEHICLE TO DEALERSHIP ASAP. MY ENGINE IS BLOWN DUE TO MANUFACTURE DEFECT. I AM BEING TOLD IT COULD BE 3-6 MONTHS OR MORE TILL HYUNDAI CAN GET A NEW ENGINE. I NEED A RELIABLE VEHICLE,JACK GIAMBALVO HYUNDAI IS REFUSING A LOANER CAR UNTIL HYUNDAI APPROVES. I AM NOW GOING INTO MY SECOND WEEK WITH A RENTAL I CAN'T AFFORD, BECAUSE MY VEHICLE WAS USED FOR WORK PURPOSES. PLEASE HELP!!!!!!😞😞😞😞

03/06/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB3JH******
Summary

MY CAR IS 6MONTHS OLD WITH 7600 MILES ON IT. I STOPPED AT A RED LIGHT. MY CAR BEGAN TO SHAKE/SHUDDER AND THEN SHUT OFF. I HAD TO TRY AND RESTART IT 4 TIMES BEFORE IT SUCCESSFULLY RESTARTED. THIS HAPPENED ON A CITY STREET, THANKFULLY RIGHT BEFORE GETTING ON THE HIGHWAY.

02/28/2019
Components: ENGINE
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLB8JH******
Summary

TOOK THE VEHICLE IN FOR AN OIL CHANGE. DEALERSHIP PUT A NEW COMPUTER UPDATE ON CAR DUE TO BAD ENGINES. THE NEXT DAY 1-30-19 THE VEHICLE HAD A ERROR COME ON THE CAR PUTTING IT IN SAFE MODE NOT ALLOWING THE CAR TO MOVE OVER 67 MPH. HAD IT TOWED TO THE DEALERSHIP. MURDOCK HYUNDIA OF LINDON. THEY DID A TEST TO DETERMINE THAT THE ENGINE NEEDED TO BE REPLACED. THIS TOOK 29 DAYS FOR THE DEALERSHIP TO FIX AND MY CAR IS NOT THE SAME. THE MOTOR SEEMS SLUGGISH. CAR IS ONLY 6 MONTHS OLD WITH 14000 MILES.

02/28/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZUDLB9JH******
Summary

ON 2/19/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. AFTER THE UPDATE I WAS DRIVING ON AN ENTRANCE RAMP TO THE HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS TOLD BY THE DEALERSHIP THIS IS CALLED LIMP HOME MODE. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED . THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 13,000 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI WHICH WAS APPROVED IN A FEW DAYS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE TO SPEED ON AN ENTRANXE RAMP TO THE HIGHWAY YET ALONE ANYWHERE. WITH ALL THE RECALLS AND LACK OF INFORMATION GIVEN TO ME FROM HYUNDAI OR THE DEALERSHIP IT HAS MADE ME VERY UNEASY ABOUT WHAT WE'RE NOT BEING TOLD

02/20/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5NMZDULB4JH******
Summary

ON 2/8/2019 AN UPDATE FOR THE KNOCK SENSOR WAS DONE ON MY VEHICLE. ON 2/18/19 I WAS DRIVING UP A STEEP HILL ON A HIGHWAY WHEN MY VEHICLE LOST POWER UPON ACCELERATION. I WAS UNABLE TO GO FASTER THAN 17 MPH UPHILL AND 50 MPH ON LEVEL HIGHWAY (SPEED LIMIT IS 70 MPH). IT WAS 16 DEGREES F AND I HAD AN INFANT IN THE CAR. I WAS TOLD BY THE DEALERSHIP IT IS LIKELY DUE TO THE UPDATE DONE ON THE KNOCK SENSOR AND TO DRIVE IT TO THEIR DEALERSHIP. I DID NOT FEEL IT WAS SAFE TO DRIVE ANY FURTHER THAN NECESSARY SO I HAD IT TOWED (I HAD TO PULL OVER CONSTANTLY BECAUSE THE SPEED LIMIT IS 70 MPH). THE DEALER RAN A DIAGNOSTIC AND IT CAME BACK IT NEEDS A NEW ENGINE. THE CURRENT ENGINE ONLY HAS APPROX. 14,500 MILES ON THE ODOMETER. THE DEALER REQUESTED A NEW ENGINE FROM HYUNDAI BUT IT HAS NOT BEEN APPROVED YET AND THEY BELIEVE IT IS A RESULT OF THE KNOCK SENSOR UPDATE. THEY ESTIMATE I WILL NOT HAVE MY VEHICLE REPAIRED FOR AT LEAST 3 MONTHS. THE DEALER SAID THEY ARE HAVING SEVERAL OTHER VEHICLES OF THIS SAME MAKE, MODEL AND YEAR COME IN FOR THE SAME PROBLEM. IT WAS VERY HAZARDOUS HAVING A VEHICLE UNABLE TO ACCELERATE IN WINTER WITH AN INFANT IN THE CAR. I WAS IN A REMOTE AREA AND THIS COULD HAVE HAD THE POTENTIAL FOR A MUCH WORSE OUTCOME THAN IT DID.

01/14/2019
Components: SEAT BELTS
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB8JG******
Summary

RIGHT REAR PASSENGER SEAT BELT FAILS TO ENGAGE. THIS IS AN INTERMITTENT PROBLEM. PRESSING THE RED BUTTON MAY RESET THE LATCH SO THAT MECHANISM WILL AGAIN WORK.

12/26/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SM4HF7JU******
Summary

OCCASIONALLY STALLS WHEN STOPPED & TAKE OFF & TURN RIGHT OR LEFT AT A SLOW SPEED..ONE T IME DIED COMPLETELY ABLE TO PULL OVER & RESTART ENGINE. HAPPENS ON CITY STREETS. THE DATES IT STALLED ARE 9-14-18 10-5-18 10-18-18 11-16-18 11-28-18 12-04-18

12/20/2018
Components: ENGINE
Incident Date: 12/06/2018
Crash: No
Fire: No
Summary

ENGINE PROBLEM

11/07/2018
Components: STEERING
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SM4HFXJU******
Summary

WHEN DRIVING THE VEHICLE ON THE HIGHWAY AT SPEEDS HIGHER THAN 60MPH, THE STEERING WHEEL SEEMS TO STICK IN ONE POSITION AND JERK WHEN YOU TRY TO ADJUST THE STEERING IN THE SLIGHTEST.

11/07/2018
Components: SEAT BELTS
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLA6JG******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE PASSENGER SEAT BELT FAILED TO MAKE AN AUDIBLE SOUND WHEN IT WAS ENGAGED. THE VEHICLE WAS TAKEN TO SPOKANE HYUNDAI (8801 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 922-1450) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V145000 (SEAT BELTS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

10/31/2018
Components: ENGINE
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB7JG******
Summary

HAS A HESITATION WHEN YOU PRESS ON ACCELERATOR FROM STOP AND THEN SUDDENLY TAKE OFF FAST.

10/16/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5NMZTDLB7JH******
Summary

WHEN DRIVING ON A BACK ROAD GOING ABOUT 35-40 MPH, ALL OF A SUDDEN THE RPMS SPIKED WAY UP AND THE CAR STARTED SHAKING. AS I PRESSED THE GAS PEDAL THE CAR WOULD BARELY MOVE BUT THE RPMS WOULD GO EXTREMELY HIGH. EVERY TIME I HAD A STOP LIGHT AND TRIED ACCELERATING ONCE THE LIGHT TURNED GREEN THE CAR WOULD BARELY MOVE AND RPMS WOULD JUST KEEP REVING UP REAL HIGH. I WAS AFRAID I WAS GOING TO GET HIT OR REAR ENDED. HUGE SAFETY CONCERNS.

10/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLA3JG******
Summary

WHILE DRIVING AT THE SPEED LIMIT, 65 MPH, THE SUNROOF SUDDENLY EXPLODED, SOUNDING LIKE A SHOTGUN HAS SUDDENLY GONE OFF IN THE CAR. THE OVERHEAD PANEL WAS CLOSED SO NO GLASS CAME INTO THE DRIVERS AREA. IT WAS A CLOUDY DAY, NO RAIN AT TIME OF INCIDENT. I WAS ABLE TO PULL OVER THEN DRIVE HOME AT A REDUCED SPEED.

10/10/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLAXJG******
Summary

WHILE DRIVING TO WORK, THE CAR MAINTAINED THE SPEED DESPITE THE FACT THAT THE GAS PEDAL WAS NOT PRESSED. THE ODOMETER STAYED AT 4 FOR NO REASONS. IT WAS A VERY SCARY EXPERIENCE.

09/26/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SRDHF6JU******
Summary

YESTERDAY WHEN I WAS TEACHING MY VEHICLE I SUDDENLY MARKED STEERING WHEEL ON THE BOARD. AND ON THE BRAKES EVERY TIME I PUT THE EMERGENCY PARKING BRAKE IT MAKES A LOUD SOUND ON THE LEFT REAR SIDE.

09/26/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLA0JG******
Summary

BOTH OF HEADLIGHT AND FOG LIGHT IS GETTING FOGGY TWO DAY AFTER I GOT THE CAR FROM THE DEALER.REPLACED WITH A NEW ONE AND STILL GETTING FOGGY.

09/04/2018
Components: POWER TRAIN
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB5JH******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

08/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/13/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SRDHF5JU******
Summary

LED HEADLIGHTS PARTICULARLY ON UNLIGHTED ROADS PRESENT A DARKEN SHADOW ON THE TOP HALF OF THE WINDSHIELD WHILE CAR IS IN MOTION. NARROWING VIEW IS A SAFETY HAZARD AS ONE IS UNABLE TO SEE APPROACHING TRAFFIC OR PEDESTRIANS. DEALERSHIP AND HYUNDAI CUSTOMER SUPPORT STATED THAT HEADLIGHTS MEET SPECS. SERVICE MANAGER DROVE CAR AT NIGHT AND TOLD ME THAT HE SEES THE ISSUE BUT HAS NO FIX. HYUNDAI CUSTOMER SUPPORT SAID IT WAS NOT A WARRANTY ISSUE, BUT A DESIGN ISSUE AND I COULD MODIFY THE HEADLIGHTS AT MY EXPENSE AND BREAK THE WARRANTY. I WILL ATTACH A PICTURE AND CAN BRING THE VEHICLE TO AN INDEPENDENT AGENT TO VALIDATE.

07/16/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5NMZU3LB0JH******
Summary

THIS PAST SATURDAY I HAD TAKEN MY CAR INTO RICK CASE HYUNDAI IN PLANTATION FL TO HAVE THE DEALERSHIP INSPECT MY CAR FOR THE STEERING WHEEL ASSEMBLY RECALL. THEY GAVE ME THE CAR BACK AND SAID THAT THE LOT NUMBER OF MY ASSEMBLY WAS NOT ON HYUNDAI'S RECALL. TWO DAYS LATER WHILE DRIVING, I STARTED TO NOTICE THE WHEEL BECAME VERY LOOSE. ALMOST TO THE POINT WHERE I WAS CONCERNED IT WOULD FALL OFF. I HAD MY TWO YOUNG CHILDREN IN THE CAR ALONG WITH MY WIFE FOR A WEEK TRIP DOWN TO THE FL ALETA. I DECIDED THE CAR FOR UNSAFE AND BROUGHT IT BACK TO THE SAME DEALER. UPON INSPECTION AFTER THEY PULLED THE AIRBAG OFF, THE WHOLE STEERING ASSEMBLED WAS CRACKED OFF. I HAVE DOCUMENTED WITH PICTURES. I BELIEVE HYUNDAI USA MUST EXPAND THEIR RECALL PART TO INCLUDE MORE LOT NUMBER ASSEMBLIES AS MY DEALER CLAIMS THEY DID NOT DISASSEMBLE THIS PIECE IN ORDER TO INSPECT. THEY CLAIM ALL LOT NUMBERS ENDING IN 9 ARE DEFECTIVE WHILE MINE WAS AN 8. MY FAMILY AND I COULD HAVE BEEN KILLED OR BADLY INJURED IF THE WHEEL HAD FULLY DETACHED WHILE DRIVING THE CAR ARE THE DEALER CONFIRMED MY STEERING WHEEL ASSEMBLY WAS FINE.

07/12/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 07/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLB8JG******
Summary

SEVERAL INCIDENTS OF STALLING WHEN MAKING TURNS FROM STOPS OR YIELDS WITH SLOW ACCELERATION. INTERMITTENT INCIDENTS, THOUGH SEEM TO BE MORE NOTICEABLE WITH A/C RUNNING. MY HYUNDAI SANTA FE SPORT, 2018, AWD, DOES HAVE APPROXIMATELY 12,000 MILES ON IT. WHEN PULLING ONTO THE BUSY HIGHWAY NEAR WHERE WE LIVE, A LEFT TURN WITH PROMPT ACCELERATION IS CRITICAL. ON ABOUT 6 INCIDENTS, INCLUDING 2 IN THE LAST WEEK, I HAVE STARTED THE TURN, THEN LOST ACCELERATION, PUT THE PEDAL TO THE FLOOR THEN IT WOULD HESITATE FOR ANOTHER 1-2 SECONDS, THEN JERK UP TO 7000RPM AND THE TRACTION CONTROL WOULD KICK IN (LIGHT ON DASH COMES ON), THEN TAKES OFF QUICKLY. THUS FAR, NO ONE HAS BEEN IN HARMS WAY, HOWEVER, I FEAR IT WILL HAPPEN. ON 7/12/2018 I DID TAKE TO KC SUMMERS HYUNDAI IN MATTOON, IL. THEY PERFORMED A FULL INSPECTION, TOOK IT FOR TEST DRIVE, RAN DIAGNOSTICS AND FOUND NOTHING. I WAS TOLD THERE WAS NOTHING SHOWING ON THE COMPUTER EITHER. NO TSB'S. THEY ENCOURAGED ME TO BRING IT IN EACH TIME IT OCCURS IN THE FUTURE. NO COMPLAINTS ABOUT THE SERVICE. I DID PROVIDE THEM WITH THE OTHER COMPLAINTS ON THIS SITE FROM MANY OTHERS ABOUT THIS PROBLEM AND ASKED THEM TO KEEP IT IN MY FILE.

06/21/2018
Components: EXTERIOR LIGHTING
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA2JG******
Summary

LOW BEAM HEADLIGHTS HAVE A DARK SPOT APPROX. 100 FEET IN FRONT OF THE VEHICLE IN THE LEFT HAND LANE. HYUNDAI SAYS IT IS DESIGNED THAT WAY TO PREVENT GLARE WITH THE HID LIGHTS THE VEHICLE HAS. IT IS HARD TO SEE MUCH IN THE LEFT LANE WHEN DRIVING. THE ATTACHED PHOTO SHOWS THE DARK SPOT ON THE LEFT SIDE OF CENTER. IT HAS BEEN THAT WAY SINCE I FIRST DROVE THE CAR AT NIGHT. I THINK IT IS A DEFINITE SAFETY ISSUE.

05/30/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLB7JG******
Summary

DRIVING @60 W/CRUSE ON GOING DOWN A HILL ENGINE RPM'S SUDDENLY JUMP FROM 2000 TO ANYWHERE FROM 3000 TO 5000 RPM'S AND THE ONLY WAY TO STOP ENGINE RACING IS TO TAP THE BRAKES TO DISENGAGE CRUSE. ALSO VEHICLE WILL NOT SPEED UP WHEN TURNING A CORNER,LIKE THE TRANSMISSION DOESN'T DOWN SHIFT.THESE BOTH HAPPEN ALL THE TIME.VEHICLE HAS LESS THAN 800 MILES.

05/28/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LAXJG******
Summary

CHECK ENGINE LIGHT COMES ON AND TESTING SHOWS 3RD CYLINDER HAS AS FUEL-OXYGEN IMBALANCE. HAS HAPPENED TWICE. LIGHT WENT OFF THE 2ND TIME. BRAND NEW CAR. IT HAPPENED AT 2,500 AND 5,000 MILES. HAD IT CHECKED BY HYUNDAI THE FIRST TIME AND THEY DIDN'T SEE ANY OTHER PROBLEMS, CHALKING IT UP TO A MALFUNCTION. SOMEONE TOLD ME IT COULD BE A BAD FUEL INJECTOR; BAD SENSOR; OR A MISCALIBRATION OF THE ENGINE/FUEL INJECTOR

04/28/2018
Components: STEERING
Incident Date: 02/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 5NMZTDLB0JH******
Summary

VERY LOSE STEERING AND THERE IS A MANUFACTURE RECALL ON THOUSANDS OF THESE VEHICLES FROM THE STEERING WHEEL ACTUALLY SEPARATING FROM THE STEERING COLUMN ITSELF. VERY HARD TO DRIVE WITHOUT SWERVING.

04/24/2018
Components: STEERING
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: KM8SNDHF8JU******
Summary

WE LEASED THIS NEW VEHICLE ON APRIL 21ST 2018. AT THE TIME, WE DID NOT KNOW IT HAD AN OPEN RECALL FOR A FAULTY AND DANGEROUS STEERING WHEEL/COLUMN CONNECTION. WE WERE FINALLY NOTIFIED BY THE DEALERSHIP 2 DAYS AFTER THE SALE ON APRIL 23RD, 2018. ATLANTIC HYUNDAI OF ISLIP, NY TOLD US THAT THEY THEMSELVES WERE JUST NOTIFIED OF THE RECALL, BUT THROUGH A SEARCH I LOCATED ARTICLES SHOWING THAT HYUNDAI MOTORS BEGAN NOTIFYING CUSTOMERS ON MARCH 16TH, 2018, OVER A MONTH EARLIER. MY WIFE AND TWO CHILDREN WERE ALLOWED TO DRIVE OFF THE LOT IN THIS VEHICLE, WHICH COULD UNKNOWINGLY EXPERIENCE A SEPARATION OF THE STEERING WHEEL FROM THE STEERING COLUMN WHILE BEING DRIVEN. WE WOULD NOT HAVE LEASED THIS VEHICLE IF WE HAD KNOWN ABOUT THE RECALL AND BECAUSE THEY LIED, STATING THAT THEY HAD JUST GOTTEN NOTICE OF THE RECALL.

04/21/2018
Components: ENGINE
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZUDLB9JG******
Summary

THIS IS A NEW CAR WITH LESS THAN 1200 MILES PURCHASED FEBRUARY 2018. EXPERIENCED SEVERAL ISSUES THE PAST 6 WEEKS WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING A CORNER. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A FULL STOP. UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JOLT. SCARY IN THAT I DO NOT KNOW IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. DRIVING VERY DEFENSIVELY NOW. THIS PROBLEM HAS HAPPENED FROM A STRAIGHT FORWARD DEAD STOP. HAVE SEEN OTHER ISSUES OF THIS TYPE ON LINE. DEALER NOT CONTACTED AS SEEMS TO BE A MANUFACTURERS ISSUE. POINTED THIS OUT IN AN ON-LINE SURVEY FROM HYUNDAI AND NO RESPONSE AS YET.

04/13/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZT3LB9EG******
Summary

TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE SPORT. WHILE THE VEHICLE WAS STOPPED AT A STOP LIGHT AND ATTEMPTING TO MAKE A LEFT TURN, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO IDLE MODE. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES FOR THE VEHICLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER (FITZGERALD'S COUNTRYSIDE HYUNDAI, 27419 U S HIGHWAY 19 N, CLEARWATER, FL 33761, (727) 799-1800) WHERE A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT *TR

04/08/2018
Components: POWER TRAIN
Incident Date: 01/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 5NMZU3LB2JH******
Summary

I WAS SLOWLY CROSSING THREE TRAFFIC LANES AND TURNING LEFT. NO ONE WAS COMING FROM THE RIGHT, SO I APPLIED THE THROTTLE IN THE INSIDE LANE AND NOTHING HAPPENED. THE CAR STALLED WITHOUT WARNING. IT LEFT ME IN THE ROAD AND I WAS T-BONED IN THE DRIVER'S DOOR. THE OTHER DRIVER WAS INJURED, AND I HAVE HAD NECK ISSUES. WE COULD HAVE BOTH BEEN KILLED. THE CAR HAD STALLED ONCE BEFORE. I HAD THE CAR TWO MONTHS WITH 2,400 MILES AND NOW IT WAS DECLARED TOTALED. I REQUESTED THE BLACK BOX TO BE REMOVED AND REVIEWED. IT SHOWED THE SPEED AND TIMING MADE SENSE, BUT WHY DID THE CAR NOT TAKE OFF? I GOT THE TICKET - "FAILURE TO YIELD FROM A PRIVATE DRIVE". VERY, VERY FRIGHTENING. I DID NOT CALL THE HYUNDAI DEALER TO TELL HIM ABOUT THE CRASH UNTIL I HAD BOUGHT A NEW CAR OF ANOTHER BRAND. NO MORE HYUNDAI EVER. THE BIOMECHANICAL ENGINEER WHO READ THE BLACK BOX REQUESTED I CONTACT YOU AFTER I FULLY EXPLAINED THE SITUATION. IF YOU NEED PDF FILES, I WILL HAVE TO FIGURE OUT HOW TO SEND THEM.

03/17/2018
Components: STEERING
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA0JG******
Summary

STEERING BECOMES UNSTABLE DURING DRIVING ON WINDY DAYS. STEERING TRAYS TO OVER COMPENSATE FOR WIND AND BECOMES SCARY TO DRIVE.

02/06/2018
Components: POWER TRAIN
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZU4LA6JG******
Summary

NEW CAR WITH LESS THAN 400 MILES. I HAVE EXPERIENCED 7 EPISODES DURING THE MONTH OF JANUARY, WHERE THE CAR FAILS TO ACCELERATE WHEN TURNING ONTO A CITY STREET. THIS HAS HAPPENED WITH BOTH RIGHT OR LEFT TURNS TO ENTER TRAFFIC FROM A STOP SIGN. IT IS JUST UNRESPONSIVE FOR 1-2 SECONDS THEN ENGAGES WITH A BIT OF A JERK. VERY FRIGHTENING! I'VE HAD A FEELING OF PANIC NOT KNOWING IF THE CAR WILL MOVE FORWARD AS TRAFFIC IS APPROACHING. TOOK TO DEALERSHIP WHERE THEY CHECKED FOR DTCS AND COMPUTER UPDATES. SINCE THE PROBLEM IS UNPREDICTABLY INTERMITTENT, THE ROAD TEST DID NOT REPLICATE THE PROBLEM, AND THEY RETURNED THE CAR SAYING IT "DRIVES AS DESIGNED". THERE IS DEFINITELY A SAFETY ISSUE THAT SHOULD BE RESOLVED BEFORE RELEASING THE CAR. I HAVE LOST CONFIDENCE IN THE CAR I HAD HOPED WOULD BE SAFE AND PROBLEM FREE.

01/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XYZWDLA5JG******
Summary

01/28/2018 - DRIVING ON INTERSTATE 79 NEAR EVANS CITY AT 7:30 AM, SUNDAY MORNING AND SUNROOF SHATTERED AND BLEW OUT OF THE CAR. THERE WERE NO CARS AROUND AT THE TIME, NO ROCKS OR TREES HIT IT.

12/06/2017
Components: ENGINE
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5NMZW4LA3JH******
Summary

I HAVE JUST PURCHASED MY SANTA FE SPORT 2.0T ULTIMATE 4 DAYS AGO AND WHILE DRIVING HOME TODAY FROM WORK TRAFFIC WAS A STOP AND GO. CAR DROVE FINE FOR ABOUT A MILE IN THIS TRAFFIC (I DRIVE A TOTAL OF 16 MILES A DAY TO AND FROM WORK), THEN I TRIED TO GO AFTER STOPPING AND THERE WAS A BIG HESITATION IN THE ACCELERATION. THE CAR WENT TO 8 MPH THEN FELT AS IT HAD STALLED AND I ALMOST WAS HIT, THANKFULLY MY CAR STARTED GOING. IT DID THIS TWICE IN LESS THEN TEN MINUTES AND BOTH TIMES I WAS ALMOST HIT. I WAS ON A HIGHWAY DURING AFTER WORK 5:30 RUSH HOUR TRAFFIC WHEN THIS HAPPENED. THIS HAS MADE ME NOT WANT TO DRIVE MY NEW CAR I AM PAYING FOR.

11/13/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XYZW4LA4JG******
Summary

VEHICLE HAS NO ACCELERATION AFTER A STOP. WHEN TAKING OFF FROM A STOP SIGN OR STOP LIGHT THE VEHICLE DOES NOT RESPOND WHEN STEPPING ON THE GAS PEDAL PUTTING OUR LIVES IN DANGER OF A COLLISION. SEEMS TO HAPPEN WHEN SWITCHING FROM ECO TO NORMAL MODE. IT HAS HAPPENED MULTIPLE TIMES IN THE SHORT MONTH I HAVE OWNED IT. NO INDICATOR LIGHTS OR VISUAL ITEMS TO PROVE IT. IT JUST DOES NOT ACCELERATE. I HAVE TO TURN CAR OFF AND BACK ON TO GET IT TO KICK IN.

3 Recalls

for 2018 HYUNDAI SANTA FE SPORT
20/09/2017
CAMPAIGN NUMBER: 17V577000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.
Campaign Number: 17V577000
Manufacture: Hyundai Motor America
Components: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Summary

Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

13/12/2017
CAMPAIGN NUMBER: 17V801000
AIR BAGS:SIDE/WINDOW
If the component detaches during deployment, the curtain air bag may not inflate properly during a crash, increasing the risk of injury. Additionally, if the detached component were to enter the vehicle occupant compartment, there could be an increased risk of occupant injury.
Campaign Number: 17V801000
Manufacture: Hyundai Motor America
Components: AIR BAGS:SIDE/WINDOW
Summary

Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

03/02/2022
CAMPAIGN NUMBER: 22V056000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
An engine compartment fire while parked or driving can increase the risk of injury.
Campaign Number: 22V056000
Manufacture: Hyundai Motor America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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