Recalls & safety ratings

2020 AUDI Q7

Every NHTSA recall campaign covering the 2020 AUDI Q7, and the crash-test ratings for the body styles that were tested.
  • 5
    Recalls
  • 26
    Owner complaints
  • 0
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

5 recall campaigns

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA campaign 25V900000 · Volkswagen Group of America, Inc.

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

NHTSA campaign 23V212000 · Volkswagen Group of America, Inc.

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Consequence

An overheated heating element can increase the risk of a fire.

Remedy

Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

NHTSA campaign 22V516000 · Volkswagen Group of America, Inc.

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Consequence

Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

NHTSA campaign 21V078000 · Volkswagen Group of America, Inc.

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence

During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Remedy

Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

STRUCTURE:BODY:ROOF AND PILLARS

NHTSA campaign 20V658000 · Volkswagen Group of America, Inc.

Summary

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Consequence

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2020 Audi Q7 SUV AWD

Overall
Not rated

Frontal crash

Not rated
Driver
Not rated
Passenger
Not rated

Side crash

Driver
Passenger
Pole

Rollover

15.7% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: No

Get started for free

Get a free preview of the report