Recalls & safety ratings

2020 DODGE DURANGO

Every NHTSA recall campaign covering the 2020 DODGE DURANGO, and the crash-test ratings for the body styles that were tested.
  • 2
    Recalls
  • 54
    Owner complaints
  • 1
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

2 recall campaigns

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

AIR BAGS:CRITICAL FASTENERS

NHTSA campaign 21V280000 · Chrysler (FCA US, LLC)

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Consequence

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Over-the-air fix

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA campaign 20V191000 · Chrysler (FCA US LLC)

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2020 Dodge Durango SUV 4WD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

21.2% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: No

2020 Dodge Durango SUV RWD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

19.8% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: No

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