Recalls & safety ratings

2020 DODGE JOURNEY

Every NHTSA recall campaign covering the 2020 DODGE JOURNEY, and the crash-test ratings for the body styles that were tested.
  • 1
    Recalls
  • 64
    Owner complaints
  • 2
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

1 recall campaign

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA campaign 25V552000 · Chrysler (FCA US, LLC)

Summary

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Consequence

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2020 Dodge Journey SUV FWD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

18.5% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: No
  • Lane departure warning: No

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