Recalls & safety ratings

2020 JEEP CHEROKEE

Every NHTSA recall campaign covering the 2020 JEEP CHEROKEE, and the crash-test ratings for the body styles that were tested.
  • 3
    Recalls
  • 288
    Owner complaints
  • 0
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

3 recall campaigns

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

POWER TRAIN

NHTSA campaign 26V290000 · Chrysler (FCA US, LLC)

Summary

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

STEERING:RACK AND PINION:RACK

NHTSA campaign 19V637000 · Chrysler (FCA US LLC)

Summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence

A loss of steering control increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Over-the-air fix

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

NHTSA campaign 20V191000 · Chrysler (FCA US LLC)

Summary

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2020 Jeep Cherokee SUV 4WD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

16.9% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional

2020 Jeep Cherokee SUV FWD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

17.4% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Optional
  • Lane departure warning: Optional

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