Recalls & safety ratings

2020 MAZDA CX-9

Every NHTSA recall campaign covering the 2020 MAZDA CX-9, and the crash-test ratings for the body styles that were tested.
  • 1
    Recalls
  • 19
    Owner complaints
  • 0
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

1 recall campaign

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

SEATS:MID/REAR ASSEMBLY

NHTSA campaign 21V750000 · Mazda North American Operations

Summary

Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Consequence

A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.

Remedy

Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2020 Mazda CX-9 SUV AWD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

15.9% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard

2020 Mazda CX-9 SUV FWD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

15.1% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard

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