Recalls & safety ratings

2024 JEEP GRAND CHEROKEE 4XE

Every NHTSA recall campaign covering the 2024 JEEP GRAND CHEROKEE 4XE, and the crash-test ratings for the body styles that were tested.
  • 2
    Recalls
  • 23
    Owner complaints
  • 0
    Investigations

Sourced from NHTSA recall and safety-rating data — last checked 6 September 2026.

2 recall campaigns

A campaign usually covers only part of a model year's production, so it may not apply to a particular car. Check the VIN to be certain.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

NHTSA campaign 24V720000 · Chrysler (FCA US, LLC)

Summary

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

ENGINE

NHTSA campaign 25V766000 · Chrysler (FCA US, LLC)

Summary

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

NHTSA 5-Star Safety Ratings

NHTSA crash-tests vehicles and rates them out of five stars. More stars mean a safer car. Ratings are per body style, so a model can appear more than once below.

2024 Jeep Grand Cherokee 4xe SUV 4WD

Overall

Frontal crash

Driver
Passenger

Side crash

Driver
Passenger
Pole

Rollover

14% chance of rollover in a single-vehicle crash.

  • Electronic stability control: Standard
  • Forward collision warning: Standard
  • Lane departure warning: Standard

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