2016 Buick Cascada C FWD

My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.

The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.

I PURCHASED MY 2016 BUICK CASCADA IN 2017, IN THE SUMMER OF 2018 I NOTICED THE PAINT CHIPPING OFF ALL 4 OF MY RIMS. THEN IN DECEMBER OF 2020 I NOTICED THE BACK WINDOW STARTED TO BECOME UNATTACHED FROM THE CONVERTIBLE TOP. THE VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP TELLS ME I NEED TO REPLACE THE ENTIRE TOP, WHICH IS ABSOLUTELY RIDICULOUS. I PAID $38,000 FOR A VEHICLE THAT IS FALLING APART. I DON'T UNDERSTAND WHY GENERAL MOTORS IT'S NOT HELD RESPONSIBLE FOR THIS?

THE BACK WINDOW IS COMING AWAY FROM THE FABRIC TOP. HAD BEEN GETTING WORSE FOR MONTHS. I HAVE COMPLAINED TO GM. I WAS TOLD TO TAKE MY CAR TO DEALERSHIP I DID THAT MONTHS AGO, WHEN I STILL HAD WARRANTY. NOTHING WAS DONE. I HAVE TAKEN IT AGAIN TO DEALERSHIP BECAUSE THE WINDOW IS COMING OUT MORE. I NOW HAVE TO GET IT FIXED AND I HAVE TO PAY A PORTION OF THE COST OF A NEW TOP, SINCE THE WINDOW CANNOT BE PUT BACK PROPERLY. I AM MAD THAT THE DEALERSHIP WOULD NOT HELP WHEN IT FIRST STARTED AND THAT MOW. I HAVE TO PAY SOME NOW THAT I AM OUT OF WARRANTY.

THE REAR GLASS WINDOW IS LIFTING ON THE BOTTOM LEFT CORNER. MY HUSBAND JUST NOTICED IT ONE DAY. A SERVICE BULLETIN WAS RELEASED BY GM IN NOVEMBER, 2019 REGARDING THIS ISSUE. MY INSURANCE WON'T COVER IT AS IT WAS NOT CAUSED BY AN OUTSIDE FORCE. SAFETY HAZARD: IF I DRIVE WITH MY WINDOWS OPEN AND TOP UP, I'M AFRAID THE PRESSURE WILL CAUSE THE WINDOW TO DETACH, WHICH WOULD INJURE ANY VEHICLE BEHIND ME. THIS SHOULD BE A GM RECALL. THE GLASS CAN NOT BE REPLACED WITHOUT REPLACING THE ENTIRE SOFT TOP.

TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND/OR SHUT COMPLETELY OFF. THE VEHICLE WAS RETURNED TO ED MORRIS AUTO BLVD (10133 US HWY 19, PORT RICHIE, FL) ON FIFTEEN SEPARATE OCCASIONS FOR THE SAME FAILURE. DURING THE SERVICE VISITS, THE BATTERY AND TURBO CHARGER WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS INVALID.

ON TWO (2) OCCASIONS DURING A TWO WEEK PERIOD THE FRONT BREAKS HAVE LOCKED WHILE IN MOTION (ONCE ON A CITY STREET & ONCE ON LOCAL HIGHWAY) BRAKES WERE REPLACED ON FIRST EVENT & VEHICLE IS BEING INSPECTED AFTER TOWING TO BUICK DEALER AFTER SECOND EVENT.

TL* THE CONTACT OWNS A 2016 BUICK CASCADA. WHILE DRIVING APPROXIMATELY 1 MPH, THE VEHICLE DROVE OVER A CURB. WHEN THE VEHICLE WAS TAKEN TO AXELROD GMC BUICK (PARMA, OH, 216-661-5060) FOR AN OIL CHANGE, THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK IN THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INVESTIGATOR TO ASSESS THE DAMAGE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS OFFERED A RENTAL VEHICLE WHILE THE DEALER KEPT THE VEHICLE FOR INVESTIGATION. WHEN THE CONTACT RETRIEVED THE VEHICLE, SHE NOTICED THAT ALL PARTS OF THE VEHICLE, INCLUDING THE STEERING WHEEL AND SEATS, VIBRATED. THE DEALER WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURES AND DID NOT TEST DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VEHICLE WAS PERFORMING AS EXPECTED. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE ASSISTANCE IN GETTING GM TO PROVIDE PARTS FOR THE REPAIR OF 2016 BUICK CASCADE. *SMD THE CONSUMER STATED THE VEHICLE SUSTAINED FRONT END DAMAGE IN A COLLISION ON JUNE 23 ,2016 AND THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2016 BUICK CASCADA (NA). WHEN THE CONTACT STARTED THE VEHICLE, THE FRONT CAMERA EXPERIENCED A FAILURE AND SEVERAL SAFETY FEATURES WERE DISABLED IN THE VEHICLE. THE DEALER DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9.