2016 Chevrolet Express Cargo G33705 VAN RWD

PROBLEM: POWER WINDOW WOULDN'T WORK, REAR DEFROSTER WOULD NOT WORK, VEHICLE WOULD NOT START, VEHICLE WOULD CRANK BUT NOT START. CAR HAD TO BE TOWED. THE RELAYS WERE DEFECTIVE AND WERE REPLACED. UPON TAKING THE RELAYS APART , I FOUND THAT THEY WERE RUSTED INSIDE AND THE RUST WAS FLAKING OFF. I CONTACTED CHEVROLET AND I WAS TOLD THE VEHICLE WAS OUT OF WARRANTY AND IT WOULD NOT COVER RUSTED PARTS.THE REPRESENTATIVE ALSO SAID THAT HE HAD OTHER COMPLAINTS ABOUT THE RELAYS FAILING.THERE ARE TEN OF THESE RELAYS IN THIS VEHICLE AND FOUR HAVE FAILED DUE TO RUST. THERE IS NO WAY TO TEST THE REMAINING UNITS FOR RUST UNTIL THEY FAIL. THIS IS A REAL ELECTRICAL SAFETY ISSUE.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE TRAVELING UP A HILL AT APPROXIMATELY 45 MPH, THE VEHICLE STARTED MISFIRING AND HESITATING. AFTER DEPRESSING THE ACCELERATOR PEDAL SEVERAL TIMES, THE VEHICLE RESPONDED NORMALLY. THE CONTACT STATED THAT THE FAILURES OCCURRED SINCE MAY OF 2019. THE VEHICLE WAS TAKEN TO GEORGE KELL MOTORS INC (3808S VAN DYKE RD, NEWPORT, AR 72112) FOUR TIMES AND THEY REPLACED THE TIMING BELT, TORQUE CONVERTER, FUEL INJECTORS, CATALYTIC CONVERTER, AND MUFFLER; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

FRONT A/C SWITCH TO TURN A/C OFF AND ON AND ALSO TO GO FROM DASH VENT TO FLOOR VENTS AND DEFROST WILL NOT GO TO ANYTHING BUT FRONT VENTS...

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKILL, NY 12414, (518) 291-4586) WHERE IT WAS DIAGNOSED THAT A NEW WI-FI ANTENNA GASKET NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT FAILED AGAIN DAYS LATER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, (510) 999-5999) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE REPAIRS THAT WERE COMPLETED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO AGAIN STATED THAT THE FAILURE COULD BE THE IGNITION KEY; THEREFORE, A NEW KEY SHOULD BE MADE FOR THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

VEHICLE BOUNCES WHEN TRAVELLING ON AN UNEVEN SURFACE. I.E., CONCRETE BRIDGE OR OVERPASS. THIS CONDITION IS MORE PREVALENT WHEN TRAVELLING ON THE HIGHWAY. THIS VEHICLE IS UNSAFE TO OPERATE AND THE MANUFACTURER IS UNWILLING TO REMEDY THE PROBLEM, STATING THIS IS A CHARACTERISTIC OF THE VEHICLE AND THEY CANNOT FIX IT. IN CONTRAST WE HAVE TWO OLDER CHEVROLET VANS THAT DO NOT EXHIBIT THIS PROBLEM. THE VEHICLE IS NOT PRESENTLY IN SERVICE AS A RESULT OF THIS DEFECT. CHEVROLET HAD OPENED A COMPLAINT UNDER THE NUMBER 8-3011733484 FOR FIRE EXTINGUISHER & SUPPLY CO.,INC. THEIR REPRESENTATIVE WAS PAM SAUNDERS. I AM THE PRESIDENT OF FIRE EXTINGUISHER & SUPPLY CO.,INC. THE OWNER OF THE VAN. THE DEALER, BANNER CHEVROLET, HAS MADE SEVERAL UNSUCCESSFUL ATTEMPTS TO REMEDY THE PROBLEM BUT NOW SAYS THERE IS NOTHING THEY CAN DO SINCE THIS IS A CHARACTERISTIC OF THE VEHICLE. THE DEALER HAS REPLACED THE FRONT AND REAR SHOCKS AND SPRINGS, ALSO PAID TO HAVE AN ADDITIONAL LEAF SPRING INSTALLED, ALL TO NO REMEDY. THE LAST ACTION, REPLACING THE FRONT SPRINGS, WAS DONE WITHOUT MY CONSENT OR KNOWLEDGE AND ACTUALLY MADE THE PROBLEM WORSE. NOW, THEY REFUSE TO DO ANYTHING MORE. I HAVE CONSULTED AN ATTORNEY BUT THIS HAS NOT PRODUCED MUCH IN THE WAY OF A REMEDY. SO, WE ARE CURRENTLY PAYING INSURANCE AND A TRUCK NOTE ON A VEHICLE WE CANNOT USE BECAUSE I DON'T WANT TO PUT MY EMPLOYEES OR MYSELF AT RISK OF A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS BEING OPERATED AT 55 MPH, THE VEHICLE STALLED AND THERE WAS AN ABNORMAL FUEL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. UPON INSPECTION, IT WAS NOTICED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TOWED TO A TOW TRUCK LOT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. UPDATED 10/21/16*LJ THE CONSUMER STATED THE FUEL LINE SEPARATED, DUE TO A MISSING RETAINING CLIP. ALSO, TWO BRACKETS THAT WERE SUPPOSE TO ATTACH TO THE FUEL LINE WERE MISSING. UPDATED 10/25/16. *JB

THIS COMPLAINT IN REGARDS TO HOW GENERAL MOTORS HAS CONFISCATED MY NEW CAR!! MY RECENTLY PURCHASED (AND, PAID FOR) CHEVY SS HAS BEEN CONFISCATED BY GM DUE TO GM'S POORLY WORDED RECALL. I HAVE THE TITLE AND KEYS TO THE VEHICLE BUT DUE TO THE RECALL THAT EFFECTS MODEL YEARS 2014-2016, GM HAS BEEN DECIDED THAT THEY CAN NOT RELEASE THE CAR TO ME UNTIL A PART HAS BEEN DESIGNED, MANUFACTURED, TESTED, AND SHIPPED TO THE DEALERS FOR INSTALLATION ON THESE MODELS!! THIS COULD TAKE MONTHS. IN THE MEANTIME: MY CAR IS SITTING ON THE DEALER'S STORAGE LOT IN VILLA PARK, ILLINOIS! EXTREMELY FRUSTRATED BY THIS SITUATION!! THE CONSUMER RECEIVED A NOTICE TO INSPECT THE VEHICLE'S SEAT BELT, BUT THE CONSUMER WAS NOT PERMITTED ACCESS TO THE VEHICLE. *JS

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE AND THE SLIDING DOOR WAS OPENED, THERE WAS NO LOCKING MECHANISM TO PROHIBIT THE SLIDING DOOR FROM CLOSING INDEPENDENTLY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE DOOR CLOSED INDEPENDENTLY WHILE AN EMPLOYEE WAS MAKING DELIVERIES WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED BY THE GENERAL MOTORS FLEET COORDINATOR THAT THE VEHICLE WAS OPERATING AS INTENDED. THE APPROXIMATE FAILURE MILEAGE WAS 300.

TL* THE CONTACT OWNS A 2016 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS PARKED, THE DOOR CLOSED WITHOUT WARNING EVEN WHEN THE VEHICLE WAS ON AN INCLINE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED BY THE TECHNICIAN THAT THE DOOR WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.