EN

2016 Dodge Challenger SRT 2 DR RWD

2
Recalls
54
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

54 Complaints

for 2016 DODGE CHALLENGER SRT
12/31/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c3cdzbt9gh******
Summary

The rear camera wiring harness becomes loose from opening and closing the trunk. Over time the camera intermittently stops working. I had this repaired once by the dealer under warranty but it keeps happening. Now the warranty is expired so the dealer will not repair unless I pay for it. But the original repair did not solve the problem so I am not willing to pay them. When the camera goes out you have to open the trunk and giggle the wires to get it to work again. This has been an ongoing issues since the car was new. I noticed the recent Tesla recall for this same problem and decided to report it.

12/31/2021
Components: STRUCTURE
Incident Date: 12/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c3cdzbt9gh******
Summary

The rear trunk lid struts fail to keep the trunk open causing the trunk to close without warning and has hit me in the head several times while unloading groceries. It is also very hard to open as the trunk is quite heavy. This was noted to the dealer during the warranty period but they said they were unable to duplicate it. The struts need replaced. I feel this should be a recall since it has occurred since the vehicle was new. Someone could be severely hurt or become trapped in the trunk. The struts are under designed for the weight of the trunk.

05/27/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 05/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 99999999999******
Summary

2016 Dodge Challenger. Consumer stated that when accelerating the pedal became stuck in the down position.

04/22/2021
Components: AIR BAGS
Incident Date: 04/19/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZAG1GH******
Summary

ON APRIL 19TH 2021 MY WIFE WAS TRAVELING BETWEEN 30 -35 MPH IN HER 2016 DODGE CHALLENGER SXT ON A MINOR THOROUGHFARE WHEN A CAR TURNED ABRUPTLY IN FRONT OF HER. MY WIFE'S VEHICLE SUSTAINED SIGNIFICANT DAMAGE TO THE FRONT END AND THE AIRBAGS DID NOT DEPLOY. I HAVE FILED A COMPLAINT WITH THE DODGE CORPORATION AS WELL AS THE THE DEALERSHIP AT WHICH SHE PURCHASED THE VEHICLE NEW. AT THE TIME OF THE COLLISION THE VEHICLE HAD ONLY 32,876 MILES ON IT.

03/06/2021
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2000
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG5GH******
Summary

WHEN BRAKING MY HEADLIGHTS WILL GO ON AND OFF RANDOMLY FOR 5 SECONDS AND COME BACK ON. NOTE THIS ISN'T THE HID HEADLAMPS THIS IS THE HALOGEN HEADLAMPS.

02/25/2021
Components: ENGINE
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG9GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE OIL HOUSING FILTER LEAKED ONTO THE ENGINE AND TRANSMISSION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOLFCHASE CHRYSLER DODGE JEEP RAM (8170 US-64, BARTLETT, TN 38133) WHERE IT WAS DIAGNOSED WITH THE OIL HOUSING FILTER NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE PART WAS ON BACK ORDER AND COULD NOT FIX UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

02/24/2021
Components: ENGINE
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG9GH******
Summary

CHRYSLER MAKER OF DODGE CHALLENGER 2016 AND OTHER MODELS AND OTHER YEARS ARE AWARE OF A MAJOR DEFECT. THE OIL FILTER HOUSING ON MANY MAKES AND MODELS LEAK LOTS OF OIL. AS OF RIGHT NOW THERE ARE 40,000 OF THIS PART ON BACK ORDER. THEY LEAK OIL OVER THE TOP OF THE ENGINE AND TRANSMISSION. THE BURNING OIL PUTS FUMES IN THE CAR AS YOU ARE DRIVING. THIS CAN MAKE YOU SLEEPY AND THE CAR CAN CATCH FIRE IN THE RIGHT ENVIRONMENT. YOU CANT TAKE A PICTURE OF THE PART WITHOUT REMOVING THE UPER AND LOWER INTAKE. I SENT A PIC OF THE OIL IN MY DRIVE. PLEASE GOOGLE THIS AND SEE THAT THIS NOT A ISOLATED THING BUT A COMMON ALWAYS GONNA HAPPEN THING. THE BURNING OIL MAKES ME FEEL SICK.

01/21/2021
Components: AIR BAGS
Incident Date: 01/09/2021
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE DRIVER CRASHED INTO A PEDESTRIAN WHO WAS JAY WALKING AND SUCCUMBED TO HIS INJURIES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO HIS RIBS FROM THE SEAT BELT AND FACE DUE TO THE WINDSHIELD GLASS SHATTERING WHICH EMBEDDED INTO HIS SKIN BUT NO MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE DEPARTMENT WHERE IT WAS BEING HELD FOR AN INVESTIGATION. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED, THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *DT*JB*DT*JB

11/12/2020
Components: WHEELS
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT6GH******
Summary

I HAVE THE 6Y TYPE WHEEL ON MY CAR AND ONE HAS CRACKED FROM THE INSIDE EDGE INWARD. I SEE ON DODGE FORUMS SEVERAL INSTANCE OF THIS TYPE WHEEL CRACKING. I HAVE SPOKE TO BOTH A DEALERSHIP AND FCA CUSTOMER SERVICE AND THEY ARE NOT WILLING TO REPLACE IT. STATING ITS OUT OF WARRANTY. THE CAR HAS APPROXIMATELY 65,000 MILES ON IT. HERE IS A SEARCH RESULTS IM SPEAKING OF. HTTPS://WWW.BING.COM/SEARCH?Q=DODGE+CHALLENGER+WHEELS+CRACKING&FORM=EDGSPH&REFIG=C6656ACA600E4B56A05D3F675A0ADEB3&MKT=EN-US&MSNEWS=1&PC=LCTS&SP=-1&GHC=2&PQ=DODGE+CHALLENGER+WHEELS+CRACKING&SC=1-32&QS=N&SK=&CVID=C6656ACA600E4B56A05D3F675A0ADEB3

10/26/2020
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/23/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZBT4GH******
Summary

I HAD A SINGLE CAR ACCIDENT HEAD ON COLLISION TO GUARD RAILS. SEAT BELTS DID NOT RESTRICT ME FROM HITTING WINDSHIELD ALSO MY AIR BAGS DIDN'T DEPLOY AT IMPACT.

06/16/2020
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG7GH******
Summary

NOTICED HEADLIGHTS FLICKERED ONCE IN AWHILE WHEN DRIVING DOWN THE ROAD THEN SOMEONE SAID MY PASSENGER HEADLIGHT WAS OUT, MY UPGRADED HEADLIGHTS ARE SO BRIGHT I DIDN'T NOTICE WHILE BEHIND THE WHEEL. I TOOK IT TO DODGE DEALERSHIP TO CHANGE THE $1200. MOPAR BULB WHEN THEY FOUND THAT WAS NOT THE PROBLEM, THE FUSE HAD MELTED INTO THE WIRING HARNESSES. THEY TOLD ME IT'S A $700 PART & 14 HOURS LABOR BUT THE PART IS ON BACK ORDER WITH NO ETA 68273736AE SO I COULDN'T FIX IT ANYWAYS. SO I STARTED LOOKING IT UP & THOUSANDS OF PEOPLE HAVE HAD THIS PROBLEM & CHRYSLER HAD THIS ISSUE ON RECALL BACK IN 2011-2012. *TR

06/12/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZCD4GH******
Summary

UNABLE TO LOOK UP ANY RECALLS BECAUSE YOUR WEBSITE DOESN'T RECOGNIZE MY VIN NUMBER? *TR

04/26/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ7GH******
Summary

MY HEADLIGHTS INTERMITTENTLY WENT OUT. SOMETIMES ONE SIDE, SOMETIMES BOTH. IT HAPPENED LAST NIGHT WHILE I WAS DRIVING. BOTH HEADLIGHTS WENT OUT. LUCKILY I WAS RIGHT DOWN THE STREET FROM MY HOUSE. PULLED IN THE GARAGE TO FIND THAT BOTH HEADLIGHT FUSES (FUSE 15 AND FUSE16) WERE BURNT. UPON FURTHER RESEARCH ON FORUMS AND WEBSITES DEDICATED TO MY CAR, MANY OTHER PEOPLE ARE ALSO HAVING ISSUES WITH THIS. THIS HAS HAPPENED TO MULTIPLE TIMES. LUCKILY THIS TIME I WAS NOT ON A BUSY STREET, BUT I WAS ON A STATE ROUTE A MINUTE PRIOR TO THIS. BOTH MY LOWBEAMS AND HIGH BEAMS WERE AFFECTED.

03/26/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG3GH******
Summary

BOUGHT THE CAR FROM A DEALERSHIP NOT EVEN A MONTH AGO THEY WERE VERY AWARE THAT THE HEADLIGHTS DID NOT SEEM TO WORK ON THE CAR AFTER SEVERAL WEEKS OF ASKING THEM TO GET IN TOUCH WITH THEIR MECHANIC OR SAYING MAYBE TOMOROW OR NEXT WEEK GOT NO ANSWER CAR CURRENTLY IS UNABLE TO DRIVE AT NIGHT OR EARLY MORNING WHICH IS MY WORK HOURS HAVE RECENTLY HAD TO DRIVE WITH HAZARD LIGHTS ON AT DARK HOURS BULBS OR NOT HE CULPRIT NOR RELAYS OR FUSE HAS A MAJOR ELECTRICAL PROBLEM AND LIGHT PROBLEM ALSO CAR SEEMS TO BE STUCK ON THE HEADLIGHTS ON POSITION NOT ALLOWING ME TO TURN OFF LICENSE PLATE LIGHT AND OR SIDE MARKERS ALONG WITH DASH CLUSTER BEING SO DIM WHERE I'M UNABLE TO SEE DURING THE DAY TIME AND ALSO STEERING WHEEL IS OFF CENTERED WHEN DRIVING STRAIGHT

03/14/2020
Components: ENGINE
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT6GH******
Summary

LIFTER NOISE VERY BAD AFTER SITTING STILL TICKS WHEN WARM WAS TOLD BY DODGE THEY ALL DO THAT

01/24/2020
Components: SUSPENSION,POWER TRAIN,SERVICE BRAKES
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ1GH******
Summary

CAXMAX SOLD ME A CAR THAT MY MECHANIC DESCRIBED AS FLOOD DAMAGED UP TO THE BODY LINE JUST BELOW THE WINDOW. RUST FROM THE ENGINE TO THE EXHAUST TIPS. ROCKS AND SAND IN ALL BODY CAVITIES ON THE UNDERSIDE OF THE VEHICLE. I CONVEYED THIS INFORMATION TO MY SALESMAN WHO FACILITATED A REFUND. I INCLUDED PHOTOS. A WEEK LATER IT WAS BACK ON THE CARMAX SOUTH SACRAMENTO WEBSITE (WHERE I BOUGHT IT) WITH UPDATED MILEAGE INFORMATION AND NO MENTION OF THE FLOOD DAMAGE. AS IT IS IN 'UNAVAILABLE' STATUS IT IS LIKELY BEING RESOLD TO ANOTHER UNSUSPECTING CONSUMER.

01/23/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ5GH******
Summary

SUNROOF EXPLODED OUTWARD WHILE DRIVING ON A STRAIGHT CITY STREET AT ABOUT 45 MPH. SOUNDED LIKE AN EXPLOSION. WAS NOT HIT BY ANYTHING AND GLASS SHOWS EXPLOSION OUTWARD.

11/14/2019
Components: WHEELS
Incident Date: 11/26/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING 35 MPH, ONE OF THE REAR WHEEL RIMS CRACKED AND THE TIRE WENT FLAT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE RIM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

10/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG0GH******
Summary

UCONNECT WILL NOT ADD TO DEVICES, CAN'T ADD PHONES TO CAR FOR HANDS FREE DRIVING. SOFTWARE DEFECT. MY CAR IS 3YEARS OLD. THERE'S NO WAY THIS SHOULD BE HAPPENING. I NEED SATISFACTION PLEASE.

09/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ3GH******
Summary

BACK UP CAMERA INTERMITTENTLY DOES NOT WORK. BLACK OR GREEN SCREEN. WHILE IN REVERSE WITH A FOOT ON THE BRAKE. AFTER RETURNING TO PARK AND TRYING AGAIN IT STILL DOESN'T WORK. AND OTHER TIMES IT WORKS PERFECTLY FINE.

08/07/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG3GH******
Summary

THE ICON CAME ON TO TELL ME SERVICE IMMEDIATELY, IT'S BOGGING DOWN WHEN IT'S IN GEAR AND THE MOTOR IS EXTREMELY HOT

08/05/2019
Components: STEERING
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG8GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE STEERING WHEEL MADE A CREAKING NOISE WHILE DRIVING OR TURNING. THE CONTACT TOOK THE VEHICLE TO EL CAJON FORD (1595 EAST MAIN STREET, EL CAJON, CA 92021, (619) 312-4107) WHERE THE BRAKE CALIPERS WERE CLEANED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO TOOK THE VEHICLE TO CARL BURGER DODGE (8355 HERCULES STREET, LA MESA, CA 91942, (619) 463-9321) WHERE IT WAS TEST DRIVEN. THE DEALER DUPLICATED THE CREAKING NOISE AND DIAGNOSED THAT IT WAS DUE TO THE STEERING WHEEL BUSHING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 31,000.

06/26/2019
Components: POWER TRAIN
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT0GH******
Summary

REAR DIFFERENTIAL MAKES A GRINDING NOISE WHEN I MAKE TURNS. DODGE ISSUED A STAR NUMBER AND FIXED IT BEFORE

06/21/2019
Components: POWER TRAIN
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG9FH******
Summary

SLOWLY PULLING OUT OF CARPORT AREA MAKING AN INCLINED RIGHT TURN I GET A DISTINCTIVE SCREECHING SOUND. SOMETHING IS SLIPPING ALMOST SOUNDS AND FEELS LIKE IM BRAKING AND HITTING THE GAS: AS IN BURNING RUBBER. JUST HAD POWERTRAIN UPDATED AND SHE STILL DOES IT. PLEASE NOTE THAT THE INCLINE IS RELATIVELY MILD, I DO NOT HAVE A SHARP TURN, SO I AM NOT CRANKING MY STEERING WHEEL, I'VE TRIED TO SHIFT INTO FIRST, GO SUPER SLOW, USE TRACTION CONTROL BUTTON (WHICH INDECENTLY DOES NOT TURN ON ANYMORE AFTER POWERTRAIN RECALL UPDATE). THE MECHANICS AT TWO SEPARATE NISSANS DEALERSHIPS CANNOT FIND AN ERROR WHEN TESTING THEY CANT FIND AN ERROR OR ERROR CODE. ONE OTHER NOTE IS THAT THIS WAS A CONTNIOUS AND EMBARRASSING DAILY PROBLEM. AFTER POWERTRAIN UPDATE IT IS INCONSISTENT BUT 80% OF THE TIME SHE SQUEALS) ONCE AGAIN, I BARLEY TOUCH GAS AM NOT YANKING WHEEL. IT HAPPENS FROM A DEAD STOP TO ME TURNING OR ME COASTING WITHOUT STOPPING. HELL, IVE EVEN TRIED TO GUN IT (IT WAS WORSE) HERE TIRES ARE IN VERY GOOD CONDITION AND ARE INFLATED PROPERLY DON'T KNOW IF THIS NEXT PIECE OF INFO WILL HELP?: SHE SEEMS TO HAVE A SLIGHT LAG IN IN HER ABILITY TO ACCELERATE WHEN I FLOOR THE GAS PEDDLE TO SPEED UP TO PASS SOMEONE OR JUMP ON FREEWAY. SHE DIDN'T DO THAT TO START WITH, AFTER.POWERTRAIN UPDATE RECALL, SHE IS A BIT SMOOTHER. I THANK YOU FOR YOU TIME AGAIN I LOVE MY CAR (BARLEY OVER 30K MILES ). I AND JUST A SIDE NOTE: I DO LET MY HER WARM UP, UNTIL SHE IS DROPS TO A PERFECT 1R :) FOR DATE IT HAPPENED I'M PUTTING THE TODAY. ITS BEEN HAPPENING FOR 1.5 TO TWO YEARS, SLOWLY INCREASED FROM OCCASIONALLY TO CONSTANTLY . AND ONCE AGAIN IT IS AFTER THE POWER TRAIN UPDATE, IT STOPPED DOING IT EVERY TIME BUT IT IS STILL FREQUENT. SHE DOES IT IF I'N TURNING SLOWLY UP OTHER INCLINES. AGAIN IM PUTTING TODAYS DATE SO YOU KNOW IT IS A PRESENT ISSUE. THANK YOU .

05/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT3GH******
Summary

WHEN SHUTTING THE TRUNK WITH THE KEY FOB IN MY POCKET THE LOCKING ACTUATOR WILL ENGAGE AND UNLOCK THE TRUNK. THIS HAPPENS SEVERAL TIMES BEFORE IT WILL STAY LOCKED. ALSO WHEN THIS HAPPENS 2 OTHER ISSUES PRESENT. WHEN LOCKING THE DOOR USING THE LOCK BUTTON ON THE DOOR PANEL AND CLOSING THE DOOR WHILE STANDING OUTSIDE OF THE VEHICLE WITH THE FOB IN MY POCKET. THE DOOR WILL UNLOCK ITS SELF, THE HORN WILL BEEP AND THE LIGHTS WILL FLASH THIS ISSUE WILL HAPPEN SEVERAL TIMES BEFORE IT STOPS, OR I WILL USE THE KEY FOB TO LOCK THE DOOR. ALSO AFTER THESE 2 ISSUES PRESENT, WHEN STARTING THE CAR WITH THE KEY FOB IN MY POCKET THE DISPLAY ON THE DASH WILL READ KEY FOB NOT IN VEHICLE AND THE CAR WILL GIVE THE AUDIBLE TONE AS IF THE KEY WAS NOT IN THE CAR. ALL ISSUES PRESENTED WHILE THE CAR WAS PARKED AND WILL NOT REPLICATE EVERYDAY. THESE ISSUES HAPPENED A FEW WEEKS AGO AND I CALLED CARSON CITY DODGE IN NEVADA. APPOINTMENT WAS MADE AND I LEFT THE CAR WITH THEM FOR A FULL WEEK. I WAS NOTIFIED BY THE SERVICE ADVISOR THAT THE ISSUES WOULD NOT DUPLICATE. THE CAR WAS RETURNED TO ME ON 5/10/219. I WAS TOLD IF THE HAPPEN AGAIN TO CALL. I WILL BE DOING THAT TODAY 5/13/19. THESE ISSUES STARTED ON OR ABOUT 5/1/19.

04/16/2019
Components: VISIBILITY
Incident Date: 02/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE FACTORY EOM WINDSHIELD HAD A CRACK WHEN THE VEHICLE WAS PURCHASED. THE DEALER (EAST HILLS CHRYSLER JEEP DODGE RAM SRT, 2300 NORTHERN BLVD, GREENVALE, NY 11548, 1-(866) 386-2702) SERVICED THE VEHICLE, BUT HAD NOT SPECIFIED IF THE REPLACEMENT OEM WINDSHIELD WAS REPLACED WITH A NEWLY DESIGNED OEM WINDSHIELD. THE MANUFACTURER WAS NOTIFIED AND WAS TO FOLLOW-UP WITH A RESPONSE TO THE DEALER AND VEHICLE OWNER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

01/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG7GH******
Summary

DOOR WEATHERSEAL STRIP, BOUGHT CAR LATE 2016, SINCE 2017 I GET A LOUD SHARP SWISLE NOISE AT 70MPH IN OPEN AREA WITH SIDE WINDS, NOISE IT SO LOUD & SHARP & FAST THAT I HAVE ALMOST WRECKED BECAUSE IT COMES ON SO FAST & THEN GOES AWAY, DEALERSHIP HAS FINALLY DETERMINED IT'S THE WEATHERSTRIPPING THAT IS OBVIOUS A MANUFACTURER DEFECT BUT BECAUSE IT'S OUT OF WARRANTY & MY EXTENDED WON'T COVER IT & THE DEALERSHIP WANTS TO CHARGE $300. I FIGURE MANY OTHER PEOPLE HAVE THIS ISSUE ALSO.

12/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG5GH******
Summary

BATTERY FAILURE LIGHT BROUGHT UP ON DASHBOARD, BATTERY VOLTAGE HEALTHY BUT DASHBOARD READINGS READ OTHERWISE. OVER TIME CAR STALLED OUT, DISABLED ABS, ELECTRONIC STABILITY CONTROL AND BRAKES. SPEEDOMETER WENT UP AND DOWN AND POWER STEERING SHUT OFF. BURNING SMELL FROM ENGINE NEAR THE ALTERNATOR

11/24/2018
Components: STRUCTURE
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDXBG2GH******
Summary

THE DOOR PANELS ARE SEPARATING FROM THE DOORS.

08/27/2018
Components: AIR BAGS
Incident Date: 07/13/2018
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT SHOULDER (DISLOCATED) AND TO THE RIGHT KNEE. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED BY A TOWING COMPANY. HILLTOP CHRYSLER JEEP DODGE RAM (3291 AUTO PLAZA DRIVE, RICHMOND, CALIFORNIA 94804, (510) 243-6100) WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.

07/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2C3CDZBT4GH******
Summary

DRIVING HOME FROM WORK, I STARTED SMELLING SMOKE A FEW BLOCKS FROM MY HOUSE. I THOUGHT A GARBAGE CAN WAS ON FIRE IN THE NEIGHBORHOOD OR SOMETHING LIKE THAT. I PULLED INTO MY DRIVEWAY AND MY TRUNK WAS ON FIRE. CALLED 911 AND THE FIRE DEPARTMENT ARRIVED WITHIN 4 MINUTES. CAR WAS TOTALED. DEALERSHIP AND INSURANCE COMPANY BELIEVE WIRING HARNESS OR BATTERY (LOCATED IN TRUNK) WAS THE CAUSE OF THE FIRE. *TT

06/22/2018
Components: POWER TRAIN
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT4GH******
Summary

CAR STICKS IN GEAR WHEN PARKED OR DRIVING. SNYCHS REPLACED AT 41K NOW AT 49K CLUTCH PLATE NOW NEEDS REPLACING. THIS VEHICLE HAS ALMOST CAUSED ACCIDENTS AS I COULD NOT GET IT IN/ OUT OF GEAR WHILE DRIVING.

05/26/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAGXGH******
Summary

ABOUT A WEEK OR TWO AGO I REMOTE STARTED MY VEHICLE WITH THE FACTORY REMOTE STARTER. I ENTERED THE VEHICLE WHICH WAS STATIONARY, PUSHED THE START BUTTON TO COMPLETE THE ACTIVATION. THE VEHICLE STARTED AND RAN NORMALLY, ABOUT A MINUTE OR TWO LATER THE VEHICLE IDLED ROUGHLY AND SHUTOFF, ALL THE DASHBOARD CLUSTER LIGHTS AND SIDE MIRROR PROXIMITY LIGHTS CAME ON. THE PUSH BUTTON WAS ALSO ILLUMINATED IN THE "RUN" POSITION. I TRIED TO PUSH THE START BUTTON AND NOTHING HAPPENED, I TRIED TO OPEN MY DRIVERS DOOR AND IT WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN TO ALLOW ME TO OPEN THE DOOR (FRAME LESS DOOR), IF I HAD FORCED THE DOOR OPEN THE WINDOW WOULD HAVE BROKE. I WAS STUCK INSIDE MY VEHICLE WHICH WAS STATIONARY AND NOT IN DRIVE. I THEN PRESSED THE UNLOCK FUNCTION ON THE KEY FOB AND THE CAR MADE ALL THE NOISES TO UNLOCK, I AGAIN TRIED OPENING THE DOOR AND THE WINDOW WOULD NOT ROLL DOWN. I THEN TRIED PUSHING THE START BUTTON AND THE BUTTON WOULD NOT COME OUT OF "RUN" MODE. I PRESSED THE LOCK FUNCTION ON THE KEY FOB, THE VEHICLE MADE ALL THE NOISES OF LOCKING (HORN, FLASHING LIGHTS, ACTUATOR NOISE FOR LOCK) BUT THE DOOR STILL WOULD NOT OPEN AS THE WINDOW WOULD NOT ROLL DOWN; THE VEHICLE START BUTTON WAS STILL IN "RUN" MODE. I PRESSED THE LOCK AND UNLOCK BUTTON A FEW MORE TIMES UNTIL I WAS FINALLY ABLE TO OPEN THE DOOR. ONCE THE DOOR WAS OPEN I CONTINUE PRESSING THE LOCK/UNLOCK BUTTON ON THE KEY FOB, THE VEHICLE FINALLY LET ME PUSH THE START BUTTON TO TAKE IT OUT OF "RUN" MODE. ONCE THE VEHICLE WENT "OFF" I WAS ABLE TO START IT BY PUSHING THE START BUTTON. ON MAY 22, 2018 I TOOK THE VEHICLE TO GRESHAM DODGE DEALERSHIP, THEY RAN A QUICK DIAGNOSTIC AND SAID THERE WAS NO EVENT STORED, THAT I WOULD HAVE TO LET IT HAPPEN AGAIN BEFORE THEY COULD DO ANYTHING.

01/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2018
Crash: No
Fire: No
Summary

THE ACCERATOR STUCK IN DOWN POSITION, WENT TO DEALERSHIP STATED MY PEDAL WAS DEFECTIVE REPLACED IT, WHEN I TAPPED ON PEDAL IN WENT ALL THE WAY DAY, MY CARE STARTED TO SPEED PAST 100MPH ON HIGHWAY,

12/12/2017
Components: ENGINE
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ1GH******
Summary

2016 DODGE CHALLENGER 392 ENGINE. WHEN SHIFTING THE MANUAL TRANSMISSION FROM SECOND TO THIRD GEAR, THERE IS A SEVERE HESITATION THAT LASTS A FEW SECONDS. THIS HESITATION IS SO SEVERE THAT I HAVE NEARLY BEEN INVOLVED IN 2 ACCIDENTS. ONCE WHILE TURNING LEFT IN FRONT OF ON-COMING TRAFFIC AND ONCE WHILE TRYING TO MERGE ONTO A HIGHWAY. THE ENGINE LOSES ALL POWER FOR ABOUT 3-4 SECONDS BEFORE RESPONDING. THIS PROBLEM HAS ALSO BEEN REPORTED BY OTHER OWNERS ON CHALLENGER CAR FORUMS ON THE INTERNET. PROBLEM HAS BEEN IDENTIFIED ON 2016 & 2017 MODELS WITH MANUAL TRANSMISSION ONLY. WHEN CAR WAS ONLY 3 WEEKS OLD, DEALER KEPT CAR FOR ALMOST A MONTH TRYING TO FIX THE PROBLEM. APRIL OF 2016. PROBLEM WENT AWAY FOR ALMOST 18 MONTHS BUT NOW HAS RETURNED IN NOVEMBER OF 2017 WORSE THAN BEFORE. DEALER, LEE DODGE IN WESTBROOK MAINE UNABLE TO FIX THE VEHICLE EVEN AFTER THEIR EXPERTS DROVE THE VEHICLE. THEY DO NOT KNOW WHAT IS WRONG EVEN THOUGH THEY CAN DUPLICATE THE PROBLEM. CAR IS DANGEROUS TO DRIVE IN THIS CONDITION.

12/05/2017
Components: POWER TRAIN,AIR BAGS,SERVICE BRAKES
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBG1FH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, WHENEVER THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE A SQUEAKING NOISE AS IF THEY WERE PREMATURELY WEARING. THE CONTACT STATED THAT THE BRAKES FAILED TO STOP THE VEHICLE IN A TIMELY MANNER. THE VEHICLE ALSO MADE A CLUNKING NOISE AS IF METAL WERE TOUCHING WHENEVER THE GEARS WERE SHIFTED FROM PARK TO DRIVE AND VICE VERSA, AS WELL AS WHENEVER THE CONTACT DROVE DOWNHILL. THE CONTACT TOOK THE VEHICLE TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY ROAD, POWAY, CA 92064; 858-218-2213) WHERE IT WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBERS: 30285247 AND 31041577. THE MANUFACTURER ALSO SENT AN INVESTIGATOR TO VIEW THE BRAKES. THE INVESTIGATOR STATED THAT THE BRAKES WERE NOT IN NEED OF REPAIR. THE CONTACT RETURNED THE VEHICLE TO THE POWAY DODGE REGARDING THE TRANSMISSION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE TRANSMISSION FAILURE AND OPENED CASE NUMBERS: 32657810 AND 32920890. THE FAILURE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO THE SAME POWAY DODGE DEALER REGARDING THE AIR BAG WARNING SENSOR, BUT THEY DID NOT DIAGNOSE THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED TWICE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED FOR THE TRANSMISSION AND THE AIR BAG WARNING INDICATOR FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

09/19/2017
Components: SEAT BELTS
Incident Date: 08/15/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZAG6GH******
Summary

TL* THE CONTACT OWNED A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 54 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT MEDIAN CAUSING THE VEHICLE TO FLIP OVER MULTIPLE TIMES. DURING THE CRASH, THE FRONT DRIVER SIDE SEATBELT FAILED TO SECURE THE DRIVER WHO WAS THROWN FROM THE VEHICLE AND SUSTAINED FRACTURED RIBS, A FRACTURED LEFT ARM, AND FRACTURES TO BOTH LEGS. THE 3-YEAR-OLD REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD INJURY. BOTH RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE LOCAL DEALER CURTSY DODGE (LOCATION UNKNOWN) WAS PREVIOUSLY NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

09/14/2017
Components: ENGINE
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG9GH******
Summary

WHEN I OPENED THE CAP OF MY COOLANT EXPANSION TANK, I NOTICED WHAT LOOKED LIKE RUST AROUND THE BOTTOM OF THE CAP. I INSERTED MY FINGER INTO THE TANK AND FOUND RUST INSIDE THE COOLANT. I BROUGHT THE CAR TO THE DODGE DEALERSHIP. THEY COULD NOT FIND ANY PROBLEMS AND CLAIMED THERE WAS NO RUST. WE WENT TO THE DEALERSHIP AND SHOWED THE CAP TO THEM. THE DEALER REPLACED THE CAP WITH AN AFTERMARKET CAP. WHEN I WENT TO MY MECHANIC FOR AN OIL CHANGE, HE NOTIFIED ME THAT THERE SEEMED TO BE OIL IN MY COOLANT. HE PROCEEDED TO DO A HYDROCARBON TEST WHICH RESULTED 483 PPM WHICH WAS BAD FOR EMISSIONS. WE BROUGHT THIS INFORMATION TO A DODGE DEALERSHIP WHO CLAIMED THERE WAS NOTHING WRONG WITH THE VEHICLE AGAIN.

08/14/2017
Components: ENGINE
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG0GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO VICTORVILLE MOTORS (LOCATED AT 14617 CIVIC DR, VICTORVILLE, CA) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE MANUFACTURER WAS NOTFIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,670.

07/12/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ3GH******
Summary

LOST POWER STEERING, LOST STABILITY CONTROL AND ABS BRAKES DRIVING ON INTERSTATE 695. SYSTEMS CYCLED ON AND OFF EVENTUALLY REMAINED OFF. CAR DIFFICULT TO DRIVE.

07/05/2017
Components: SUSPENSION,POWER TRAIN
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ6GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND USING THE PADDLE SHIFTER TO SHIFT TO AN UP GEAR, THE VEHICLE WOULD DOWN SHIFT INSTEAD. THE CONTACT STATED THAT THE WHEN THE FAILURE FIRST OCCURRED THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND WHITTEN BROTHERS OF RICHMOND LOCATED AT 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235, PHONE NUMBER: (804) 378-0707, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT HE THEN PURCHASED A DASH-CAM AND UPON RECORDING THE FAILURE, THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHITTEN BROTHERS OF RICHMOND 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235 (804) 378-0707, WHERE BOTH PADDLE SHIFTER BUTTONS WERE REPLACED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,007.

06/11/2017
Components: SUSPENSION,AIR BAGS,SEAT BELTS
Incident Date: 06/09/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZFJ3GH******
Summary

THE CAR STARTED DOING A REAR WHEEL HOP IN SECOND GEAR CHANGE AS ALREADY REPORTED TO DODGE. DODGE HAS OFFERED TO REPLACE THE CAR PRIOR TO THE ACCIDENT VIA A MR MIKE MACDONALD. THIS WHEEL HOP WAS PREVIOUSLY REPORTED TO 3 DODGE DEALERS WHO SAID THIS WAS "NORMAL". ON THE OFFER TO REPLACE THE CAR I WAS TOLD TO CONTINUE DRIVING THE CAR UNTIL THE REPLACEMENT CAME. I SHOULD HAVE NOT TAKEN THAT OFFER. THE CAR ALMOST KILLED ME. THE AIR BAGS DID NOT DEPLOY. THE SEAT BELT DID NOT RESTRAIN ME, AS MY HEAD SLAMMED INTO THE STEERING WHEEL. MULTIPLE CASES OF AIR BAGS ON THESE CARS NOT DEPLOYING HAS COME UP IN GOOGLE SEARCHES. BOTH DRIVER SIDE TIRES RUPTURES WHEN THE CAR WENT SIDEWAYS FOR THE SECOND TIME AFTER WHAT I CAN ONLY IMAGINE WAS THE THROTTLE BEING STUCK. I CAN PROVIDE IMAGES LATER AFTER THE HOSPITAL OF THE TIRE HOP MARKS. DODGE SHOULD BE HELD ACCOUNTABLE FOR SELLING A COFFIN ON WHEELS. ODDLY, MR. MIKE MACDONALDS PHONE SENDS ME STRAIGHT TO CUSTOMER SERVICE NOW.

03/23/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZFJ1GH******
Summary

TAKATA RECALL AIRBAG

03/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT8GH******
Summary

U CONNECT SAFETY CONCERNS. DRIVE SHIFT PROMPTED FOR SERVICE, BACK UP CAM SHOWING WHILE IN DRIVE IN NAVE SCREEN, NO CONTROL OVER BLOWERS, WITH MANUAL BUTTONS OR NAV SCREEN, NO CONTROL OF RADIO VOLUME, BLACK SCREEN, AND ASSIST LIGHT AND 911 LIGHT NOT FUNCTIONAL. *TR

03/01/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZBT8GH******
Summary

UCONNECT 911 VEHICLE PHONE CHIP NOT WORKING, WHITE SCREEN ON RADIO MODULE, AND UNABLE TO CONTROL RADIO SETTINGS, NOT ABLE TO CONTROL BLOWER FOR HEAT, AC, OR DEFROST, MULTIPLE TRIPS TO DEALER AND CALL TO CUSTOMER CARE HAS NOT RESOLVED ISSUE AS OF YET. HEAD UNIT IS ON BACK ORDER. PHONE CAN NOT BE CONNECTED TO HANDS FREE SYSTEM SAFELY. 10. DEALERSHIP IS NOT BEING COOPERATIVE.

02/03/2017
Components: AIR BAGS
Incident Date: 11/02/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZAG1GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. WHILE DRIVING 25 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED, BUT NOT DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

02/01/2017
Components: SERVICE BRAKES
Incident Date: 02/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE BRAKES FAILED TO ENGAGE. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE UNKNOWN PARTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,730. THE VIN WAS NOT AVAILABLE.

01/26/2017
Components: ENGINE
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG6GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE STALLED. ALL THE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT WATER ENTERED THE ENGINE MANIFOLD TROUGH THE COLD AIR INTAKE, LOCATED SIX INCHES FROM THE GROUND. THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

10/16/2016
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG8GH******
Summary

MY 17 YEAR OLD SON'S 2016 DODGE CHALLENGER TURNS OFF WHILE CAR IS BEING DRIVEN. THE IGNITION SWITCH USUALLY GOES TO ACC (SOMETIMES RUN). ALSO, THE STEERING WHEEL LOCKS UP, THE HEADLIGHTS GO OUT, BRAKING IS DIFFICULT, HEATING/COOLING TURN OFF, AND ACCORDING TO THE MANUAL THE AIRBAGS BECOME INACTIVE IN ACC. MY SON HAS NEARLY HIT A TREE AND HE HAS CROSSED LANES INTO THE OPPOSITE DIRECTION WHEN THE STEERING WHEEL HAS LOCKED. THE PROBLEM STARTED HAPPENING AT ABOUT 2500 MILES 04/2016. IT HAS HAPPENED FROM10 MPH TO 70 MPH. IT HAS HAPPENED 15 OR MORE TIMES AND SEEMS TO HAPPEN AFTER THE CAR HAS BEEN DRIVEN OVER 20 MILES, PARKED, AND THEN DRIVEN AGAIN. IT HAS HAPPENED ON ALL TYPES OF ROAD--RESIDENTIAL, CITY AND HIGHWAY. IT HAS OCCURRED WHILE BEING DRIVEN STRAIGHT AND WHEN TURNING, ON LEVEL ROADS AND UP HILLS. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER CONTACTED CHRYSLER DETROIT WITHOUT SUCCESS. THEY INSTALLED A SPECIAL DATA COLLECTING SWITCH WHICH WE MANUALLY ACTIVATED WHEN THE CAR STALLED. THE DATA WAS FORWARDED TO DETROIT FOR ANALYSIS. I HAVE ATTACHED SERVICE RECORDS. WE HAVE SUPPLIED PHOTOS OF THE INSTRUMENTATION AFTER THE CAR TURNS OFF. MY SON STARTED DRIVING WITH ONE HAND ON HIS IPHONE MAKING A VIDEO RECORDING OF THE CAR STALLING IN LATE SEPTEMBER 2016. THE VIDEO RECORDING IS ON YOUTUBE AT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SE5TAGU6MY8&FEATURE=YOUTU.BE ON OCTOBER 7, 2016, I MET AT OUR LOCAL DEALERSHIP WITH THE GENERAL MANAGER, SERVICE MANAGER, AND HEAD MECHANIC TO DISCUSS THE PROBLEMS AND TO REVIEW THE VIDEO. THEY STATED THAT THEY DID NOT KNOW HOW TO FIX THE CAR AND HAD TO RELY ON CHRYSLER. THE NEW VIDEO WAS FORWARDED TO CHRYSLER AND A MASTER MECHANIC WAS TO REVIEW IT BUT NOTHING HAS HAPPENED. FURTHER, THEY RECOMMENDED THAT THE CAR SHOULD NOT BE DRIVEN AS IT IS TOO DANGEROUS. SINCE THEN, THE CAR HAS BEEN PARKED. *TR

07/27/2016
Components: SUSPENSION,AIR BAGS
Incident Date: 07/11/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME UNCONTROLLABLE AND PULLED TO THE RIGHT. THE CONTACT WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE BARRIER. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER CONTROL ARM FRACTURED AND SEPARATED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND LOST SEVERAL TEETH, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.

07/16/2016
Components: POWER TRAIN
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG2GH******
Summary

DRIVELINE CLUNK NOISE IN REAR OF VEHICLE WHEN COMING TO A STOP BETWEEN 3 TO 6 MPH DOWNSHIFTING. THIS HAPPENS NO MATTER WHAT THE ROAD SURFACE YOUR ON. THIS IS A NEW VEHICLE WITH LESS THAN 500 MILES, AFTER I WENT TO MY COUNTY PROBATE OFFICE TO GET MY LICENCE TAG, THIS OCCURRED EVERY TIME I CAME TO A FULL STOP AT A SIGN, LIGHT OR BEHIND A VEHICLE IN FRONT OF ME. TOOK VEHICLE TO DEALERSHIP, SERVICE MANAGER CAME OUT TO SEE IF ANYTHING WAS LOOSE IN TRUNK, SPARE TIRE,ETC. NO PROBLEM FOUND, I WAS TOLD TO BRING CAR BACK MONDAY MORNING FOR FURTHER DIAGNOSIS WHERE TECHS CAN FIND PROBLEM. I HAVE HEARD OTHERS COMPLAIN OF THIS ISSUE WITH THEIR CHALLENGERS BUT NO AVAIL, OR THEY WOULD TELL THE OWNERS THAT THIS WAS NORMAL. NO THIS IS NOT NORMAL IN THE DRIVELINE, PLEASE INVESTIGATE THIS ISSUE SO IT CAN BE RESOLVED WITH CHRYSLER WETHER A RECALL OR TSB NEEDS TO BE ENFORCED TO SOLVE THIS DRIVELINE ISSUE. THANKS FOR YOUR TIME IN THIS MATTER.

05/31/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 05/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZAG0GH******
Summary

TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. THE CONTACT INDICATED THAT THERE WAS AN ABNORMAL CONDITION IN WHICH THE BRAKES ENGAGED WHEN NECESSARY. IN OTHER INSTANCES, THE BRAKE PEDAL WAS SLOW TO RESPOND RANDOMLY. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS APPLIED AND DID NOT FULLY ENGAGE. THE CONTACT APPLIED FORCE TO THE BRAKE PEDAL IN ADVANCE FOR AN EXTENDED PERIOD OF TIME BEFORE APPROACHING TRAFFIC. DUE TO THE FAILURE, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED WHIPLASH AND A CONCUSSION DUE TO THE LACK OF AIR BAG DEPLOYMENT AND THE FORCE OF HITTING THE STEERING WHEEL. THE SEAT BELT ALSO DID NOT SECURE THE CONTACT, WHICH CAUSED NECK AND BACK INJURIES THAT REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A YARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

05/12/2016
Components: AIR BAGS
Incident Date: 05/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2C3CDZAG1GH******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, ANOTHER VEHICLE FAILED TO YIELD. AS A RESULT, THE VEHICLE CRASHED INTO THE REAR PASSENGER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LEFT KNEE, FINGERS AND RIGHT SIDE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850.

05/04/2016
Components: SUSPENSION,WHEELS,UNKNOWN OR OTHER
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C3CDZAG2GH******
Summary

I BOUGHT THIS CAR AND AFTER I SIGNED THE PAPERS THEY LET ME INSPECT IT. I SAW SOME RUST ON THE JOINTS AND SCREWS THAT HELD THE TIRES. THEY SAID IT WAS SURFACE RUST. I TOOK IT HOME AND EXAMINED IT CLOSED. I FOUND THAT THE RUST IS VERY EXTENSIVE. IT INCLUDED THE METAL THAT HELD THE TIRE TO THE CAR AND IT GOES DEEP. THE RUST FLAKED OFF IN MY HAND. I TOOK THE VEHICLE BACK THE NEXT MORNING. THEY TOLD ME I COULD EXCHANGE IT FOR A SIMILAR VEHICLE BUT THAT ALL OF THEM HAD THE SAME RUST. I TOOK PICTURES OF SOME OF THE RUST. I TOLD THEM TO KEEP THE CAR AND I STOPPED PAYMENT ON THE CHECK. I THEN WENT TO THE DEALER IN ONTARIO AND I FOUND THE SAME EXTENSIVE RUSTING ON ALL OF THEIR CHALLENGERS. I BELIEVE THE DEFECT LIES WITH DODGE AND CHRYSLER. WHY ARE THEY ALLOWED TO SELL NEW VEHICLES WITH EXTENSIVE RUSTING TO THE PUBLIC? I DID SOME RESEARCH AND FOUND THAT THEY HAVE BEEN HAVING RUST PROBLEMS SINCE AT LEAST 2007. I ALSO FOUND THAT MANY OWNERS DO NOT FIND THE RUST AS SOON AS I DID AND THEY SUFFER BECAUSE DODGE HAS DENIED RESPONSIBILITY. I THINK THERE SHOULD BE AN INVESTIGATION AND A RECALL TO FIX THESE PROBLEMS. I FEEL BAD FOR EVERYONE WHO BOUGHT THESE CARS WITHOUT KNOWING ABOUT THIS DEFECT. I TOOK SOME PICTURES.

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