EN

2016 Dodge Grand Caravan VAN FWD

8
Recalls
824
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

824 Complaints

for 2016 DODGE GRAND CARAVAN
02/04/2022
Components: STRUCTURE
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

The sliding door on the driver’s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle. There was no precursor signs of any other malfunction prior to this issue. I would like to know if this a recall situation in the near future? Thank you

01/28/2022
Components: POWER TRAIN
Incident Date: 01/20/2022
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg7gr******
Summary

My car died while idling at a stop light 3 times in a row. My engine literally shut off in the middle of the street with 5 kids in the car. Upon further investigation I see there is a major transmission issue with this vehicle and I am currently awaiting confirmation of that diagnosis from our mechanic. Unfortunately, even though this is a 2016 it does not fall under the recall. I'm not sure why since I personally know THREE other people who have had the exact same issue at 95k-100k miles with their 2015/2016 vans. I'm very disappointed and intend to take this further with Dodge itself but the recall needs to be extended to ALL 2015 and 2016 Dodge grand caravans. I will not allow my children or anyone else's to be put at risk because of their clear negligence.

01/24/2022
Components: POWER TRAIN
Incident Date: 01/18/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was operating the vehicle, the transmission suddenly failed and the vehicle suddenly stalled and would not accelerate while depressing the accelerator pedal. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 112,000.

01/24/2022
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

Passenger side sliding door lock, no longer locks/unlocks via lock buttons unless lock on door is manually locked/unlocked by hand. Driver side sliding door makes a grinding sound when using lock buttons to lock door. No sound when unlocking this door.

01/24/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

A month, or so ago our passenger slide sliding door started making a loud buzzing sound when we unlocked the doors. That is annoying, but to me is not a safety issue, so wasn't too concerned about it. What is going on with our driver side sliding door now I do believe is a safety issue and needs to be part of a recall. The driver side sliding door was refusing to unlock, or open sometimes but now it is all the time. We are unable to manually unlock it to use the door. It is stuck in the lock position and totally unusable now as we are unable to manually unlock it by hand and unable to unlock it using the door locks, or the the remote. The lights flash when i click the button on the remote to open that door, but it doesn't respond and unlock it. What is gonna happen when the other door decides to do the same thing and no one can get out of the van in the case of an emergency. This needs to be a recall and be fixed for all the families that drive and love your vans. We've never had an issue like this with our previous years of Dodge vans. I got the warranty thing in the mail for this to be fixed with 150,000 miles, or less. At the time I got the letter ours was only doing the buzzing sound on the one door, but it already had 160,000 miles on it, so it was past the warranty time to get fixed. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/24/2022
Components: STRUCTURE
Incident Date: 01/24/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

The driver's side sliding door will not open, manually or electronically. This apparently is a VERY common issue for Dodge and is a very big safety concern. We have brought it to make mechanics and all have stated that is is extremely expensive to fix and almost impossible to find the needed parts. I have children in the car, and this is a very big safety concern. We also cannot get rid of the car, sell it or trade it due to this issue. The amount of people with the similar issue on the 2016 Dodge Grand Caravan is alarming and this should be taken care of asap.

01/23/2022
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/23/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

Power locks actuators in sliding doors are failing, produce loud buzzing noise. Failure of locks could present risk of trapped passengers.

01/19/2022
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

Sliding door actuator will not lock

01/19/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

The actuator on the sliding door of the minivan is stuck in the unlocked position. This means that the door cannot lock under any circumstances. When driving the door remains unlocked and there is no way to lock it. The other sliding door was previous stuck in the locked position and I had it replaced by a mechanic.

01/13/2022
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/11/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

The right (passenger side) sliding door is locked closed and will not open from the inside or outside. Rear-seat passengers are being forced to exit through the windows, rear hatch, front doors, or the other sliding door. This is not only an unnecessary inconvenience but also potentially very dangerous if there's an accident when occupants need to exit the vehicle quickly. I will take the vehicle to the dealer for inspection. There were no warning lamps, messages or other symptom prior to the failure. The problem first appeared two days ago, the van has less that 100,000 miles.

01/10/2022
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/10/2022
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg5gr******
Summary

Sliding passenger door actuator makes a loud buzzing noise when unlocking, and also will fail to unlock. In the event of an emergency, passengers will be unable to unlock the door and exit from the vehicle. No warning lamps have activated, notifying of a problem. There are no recalls on file.

01/08/2022
Components: UNKNOWN OR OTHER
Incident Date: 12/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

Vehicle: I own a 2016 Dodge Caravan. Issue: When I unlock my van or open the back passenger sliding door, there is a loud annoying buzzing noise coming from the door. It may be a door actuator. Periodically the lock will stop responding and it stays locked until the buzzing noise comes back. I have small children and this worries my wife and I. Fear is the door wouldn't respond in the event of an emergency. I am attaching three files I found online that seem to have observed similar behavior of the doors on 2016 Dodge Caravans.

01/03/2022
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

Sliding door buzzes when locking from front driver and passenger side automatic locks. Not sure if it closes as we have child safety locked so not able to open from inside.

01/02/2022
Components: STRUCTURE
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

THE RIGHT REAR DOOR WILL NOT LOCK CAUSING A CONCERN FOR MY SAFETY AT ANY TIME I'M IN THE PUBLIC. ANYONE CAN ENTER THAT DOOR IF THEY JUST TRIED TO SEE IF ITS UNLOCKED. I CANNOT STRESS THIS ENOUGH AS I AM AN UBER DRIVER AND SOMETIMES UNRULY PASSENGER TRY TO GET INTO MY CAR WITHOUT MY PERMISSION. THAT CAN ALSO BE ANYONE WHO IS PREYING ON WOMEN TO KIDNAP THEM.

01/01/2022
Components: UNKNOWN OR OTHER
Incident Date: 12/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

The drivers side sliding door lock is buzzing and not sure if it auto locks.

12/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

Sliding door locks cannot be operated from outside of the vehicle, once the lock actuator fails. The button on the inside, (both upper console and B pillar button) will not operate the door. The door can only be opened manually after manually moving the lock switch. Small or older passengers would not be able to exit after a crash, and could not be assisted without breaking the window.

12/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

According to research there is known problem with the slidding Van Doors for the 2016 Dodge Caravan. Both of my van doors have went out and is stuck in lock mode, to where it will not unlock or open. This is a safety issue especially when you have children that cannot unrestrain themselves from a seatbelt or car seat.

12/20/2021
Components: STRUCTURE
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

The passenger (right) side rear sliding door has gotten stuck and will not unlock manually. It has been stuck for about a year and after going to the dealer they’re claiming it’s a common defect that is hard to repair. We are unable to enter the car from the passenger side rear sliding door and hopefully the driver side sliding door doesn’t get stuck, otherwise we will be unable to exit the car, which can be excessively dangerous while in an accident type incident. This door being stuck is already reasonably dangerous since our kids are unable to exit the vehicle curb side and must exit on the drivers (left) side of the vehicle. Door became stuck 3 years after it was new, with just under 45,000 miles on the car. When trying to unlock the door with the automatic door button it will just make a sort of buzzing noise.

12/11/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg6gr******
Summary

Loud buzzing sound when unlocking doors coming from sliding passenger side sliding door. At times cannot get door to operate. Safety issue!! I have reported this earlier and want to know when recall will occur. Dealer approx cost $1000 per door. Crazy, that people may get trapped inside car, and there is nothing Dodge is doing about it. Like I said, I have reported this before, so the date shown on this complaint may not match original NHTSA submission.

12/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4rdhdg4gc******
Summary

The car will just turn off, requiring it be placed in park and restarted.

12/08/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds on three separate occasions, the accelerator pedal was sticking. The contact stated there was a warning indicator light illuminated but, was unable to identify the warning light. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 70,000.

12/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg3gr******
Summary

Out of the blue the passenger slider door started making this awful noise everytime you unlock it. Sounds like this is a pretty common probably after doing some research. Should be a re call after multiple searches it’s something that started on the 2016 with the locking mechanism.

12/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

Both of my back sliding doors have locked up….we had to pull by 80 year old mother in law out the back cargo area…this is a 2016 vehicle and now the alarm is constantly going of the horn is blowing and I am on disability and can not afford to fix all that is going wrong with this car….now I have a van that the kids are having to climb in and out the front and this is so embarrassing…please help. I have heard several complaints on the same matter…I have had 2 transmissions out in here and I bought this car with only 313 miles on it…

12/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg9gr******
Summary

The door lock actuator is buzzing on our driver side sliding door. I have read that there are issues with buzzing and then the lock failing and the door not opening. This is super concerning because my three year old sits on this side in a five point harness.

11/30/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

The fuel pump stays on 24 hours a day even after the engine has been turned off. These are referred to online as TIPM Fuel Pump. The Dodge dealer wants to replace the entire box of fuses at a cost of 1000-1500. It is a known problem affecting thousands of users. So much of a known problem that there is a website that is selling electronic modules that kill the fuel pump when the key is off. VerticleVisions.com is a website selling a hack to solve the Dodge issue. Apparently there had been a recall of other models and years but not my make or model. Quoting a Youtuber "As you may know, there has been a recall on certain models of Jeep and Dodge vehicles due to fuel pump relay failures. Other vehicles in the Chrysler and Jeep umbrella may utilize the exact TIPM containing the failing embedded relay as the vehicles listed in the recall, they are NOT listed in the VIN specific recall. To exacerbate the issue, the replacement part manufactured by Mopar is explicitly reserved for only the VINs for the vehicle models and years listed in the recall, so try as you might to order one online or have it serviced at the dealer, Mopar will not send one without a matching VIN. Further worsening the situation, the newest version of the bypass kit is on back order for months, leaving nearly everyone that actually HAS a VIN listed in the recall in as terrible a situation as the rest of us. Aside from a brand new TIPM for nearly $1,200.00 or a junkyard or eBay score for a used one, if your vehicle intermittently cranks but does not start or starts but immediately dies, and is noticeably worse in cold weather and mornings, here is the best solution to bypass the relay altogether and get yourself on the road or off the side of it. Relays are important and without one, you could damage your fuel pump. Please consider this as you look to the future." This is a safety hazard and should be recalled by the manufacturer. Other vehicles with the same issue have been recalled.

11/28/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

The driver's side sliding door no longer opens automatically or manually. The button fob or the interior will not open the door.

11/27/2021
Components: POWER TRAIN
Incident Date: 11/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

While I was driving, down the road from the grocery store, my vehicles rpm's jump high but the vehicle was not going any faster and was actually slowing down. I pulled over as i could not get the vehicle to move. I turned the engine off and back on and put it in gear and it started to go but then it started acting up again. It started giving a whinning noise from the engine compartment so I believe that it is the transmission pump because it will not shift in any gear and when I trottle high enough the whinning noise gets louder.

11/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

Buzzing from driver’s side sliding rear door when power lock button is pressed to lock the doors or when car begins driving (when door locks are activated automatically). Many people have reported this same issue on forums about the 2016 Dodge Grand Caravan. Dealerships have told them it is a faulty door lock actuator.

11/22/2021
Components: ENGINE
Incident Date: 11/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

My 2016 having the same issue as many others and it seems to be a bad cylinder head. We have changed the coil and plug, but that didnt help. Apparently the #2 cylinder head is prone to this problem. Chrysler tells me that it is my problem, and they will not help with the $2700 repair (68,000 miles). I am searching to speak with someone further up the chain of command at Chrysler. Hopefully this helps.......cylinder #2 misfire on my 2016 Dodge Grand Caravan; problems in the valve seats/ cylinder head; I HAD THE SPARK PLUGS CHANGED AND STILL IDLED ROUGH AND CHECK ENGINE LIGHT CAME BACK ON. I HAD A MECHANIC LOOK AT IT AND FOUND DEFECTIVE VALVE GUIDE IN CYLINDER. HE STATED THIS IS A COMMON PROBLEM WITH THIS ENGINE HE SAID COMPRESSION ISSUE! How is there no recall on this issue? What needs to happen for Chrysler to address this major issue

11/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

The right sliding door makes a very loud buzzing noise when it is unlocked. It does still work but when I have mentioned it to mechanics they have said they see this a lot with my vehicle and is likely a faulty door lock actuator.

11/22/2021
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

The hazardous roads symbol will light up on dash and then it will not allow me to use cruise control or shift the car out of park. I have to use the release button accessible from the hole in the dash to shift the car out of park when that hazardous road condition light is on. The hazardous road light will come on out of no where on a perfectly fine day and then mysteriously go off.

11/18/2021
Components: ENGINE
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg2gr******
Summary

My car qualifies for a recall for the Dodge Grand Caravan transmission pump. The dates of affected caravans were from July 31 2015 to April 18th 2016. My caravan was built in February 2016 the recall code from the dealer is S44 and the NHTS a recall code is 16V461000. I have tried working with the dealership because due to this issue it blew my transmission. I have been complaining about the issue of the car is weird tendencies when switching in and out of gear for several years now and they are refusing to do anything. I am simply asking for them to replace the defective part and my transmission because this is clearly during the timeframe of the recall. My van is not pulling up in the recalls. However it is the exact same issue as the actual recall itself that I am having. And it is the reason my transmission has gone out.

11/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

Fold sliding doors have alternated either being locked and unable to be opened or unlocked and will not lock. This does not matter if the car is moving or not. I'm concerned when they both decide not to open and the safety hazard it's will pose if we get in an accident and can't get out of the vehicle. Also we are unable to secure the vehicle when we go anywhere leaving us vulnerable to thieves. Seems to be a very common problem in these vehicles for many many people.

11/16/2021
Components: STRUCTURE
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

Door latching / locking and unlocking operation. Both drivers side and passenger side sliding doors will not unlock. This is very dangerous when trying to get children out of there car seats to exit the car. The car has only 15,000 miles on it and I purchased it new. I did read that there are many complaints about this and it is under investigation and that the manufacture sent out a notice to dealers that the door actuator was defective. This started over a year ago with first the drivers side would not unlock and now both will not unlock.

11/15/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg2gr******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at approximately 45 MPH, the vehicle failed to accelerate, and the RPM was at zero. The contact mentioned that there was a high pitch whining sound. The vehicle coasted and failed to shift gears. Additionally, once the vehicle was restarted, the vehicle jerked forward and was able to operate. The contact stated that the check engine warning light was illuminated continuously. The vehicle was seen by an independent mechanic where the contact was informed to reverse the vehicle however, the vehicle failed to reverse. The contact mentioned that the vehicle needed to be shifted into neutral and the mechanic pushed the vehicle back to check the vehicle. In addition, the contact mentioned that the vehicle failed to exceed 25 MPH a few hours later. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,099.

11/09/2021
Components: POWER TRAIN
Incident Date: 11/08/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1c4rdheg7gc******
Summary

The contact owns a 2016 Dodge Durango. The contact stated that his daughter was in the passenger seat when she activated the push start button and the vehicle rolled backward while in the park position. The contact's daughter got out of the vehicle midway while it was rolling backward and sustained scrapes to her knees and elbows. The vehicle crashed into the neighbor's garage door. The rear windshield was shattered, and the rear fender and liftgate were damaged. No medical attention was received. A police report was filed. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The vehicle remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they would reach out in 4 days. The failure mileage was 77,800.

11/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg4gr******
Summary

Side slider door lock actuator on passenger side makes lots of noise and the lock actuator on left side without notice has stopped working also at same time. This lock mechanism issue prevents the slider door locks or handles from working inside and outside the vehicle. Remote does not work for these doors either, but still work for front doors and hatch.

11/08/2021
Components: STRUCTURE
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

- Left side sliding door will not unlock to open; * safety concern of rear passengers being trapped if right side slider is hit in an accident - Right side sliding door will not lock; * Safety concern for burglary or car-jacking - I will put the Grand Caravan in Bettenhausen Chrysler/Dodge/Jeep (Orland Park, IL) for repairs on Nov 11, 2021! - Stellantis/Chrysler should reimburse me for these repairs!

11/03/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

Vehicle's rear sliding doors intermittently jam locked, one, or the other, or both. The respective sliding locks will not budge, not by remote, not from the button on the driver's door, and especially, not even manually, from the sliding lock on the doors themselves. Sometimes a buzzing sound is heard from one or the other of the the locks when commanding to lock electrically, including when the car starts moving at over 20 mph or so, and all doors lock automatically. I understand that electrical commands ("power" this and that) may stop working at some time in the life of a car, but at least they can be so engineered that in case of the door locks not to jam the lock in the locked position! I understand there are a few hundred complaints about these locks, all jamming, all in the locked position, on all vans w/sliding doors built by Chrysler. What would it take for the Chrysler-Fiat, or whatever they're called now, to fix the problem and issue a recall?? A fire? Injuries? Worse, God forbid? Can you imagine when the injured party lawyers find out there have been hundreds of similar complaints and no recall? ..

11/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

Passenger power sliding door made buzzing sound when unlocking and the next day was stuck in the lock position. The door cannot be opened from the inside or outside.

11/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg2gr******
Summary

Both back sliding door locks are inoperable. The passenger side made a buzzing noise for a while and now won't lock at all and the drive side will not unlock even, manually flipping the switch does not work.

10/28/2021
Components: POWER TRAIN
Incident Date: 10/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg4gr******
Summary

Driving home on the highway. Van began making a loud whirring sound when accelerating. Noise had gotten louder over a few days. Took van in to be checked. Service tech said transmission pump is failing and the part has a safety recall. NHTSA Campaign ID Number 16V461000. Chrysler's number for this recall is S44. Called Chrysler customer service and was told the vin for our vehicle was not included in the recall.

10/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

Driver side middle sliding door will not open

10/26/2021
Components: STRUCTURE
Incident Date: 10/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

Purchase vehicle in April 2021. Discovered after 3 days that left sliding door did not lock when the rest of the vehicle was locked. When the door was opened with the car locked the alarm sounded. Returned to dealer who replaced the door actuator. The repair has lasted 6 months and has now presented itself again.

10/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

Last week the driver's side automatic sliding door in my 2016 Dodge Grand Caravan got stuck in the locked position. It is unable to be opened, either by remote or manually, and the lock can not be disabled rendering this door unusable. THIS IS A MAJOR SAFETY HAZARD! I have 4 children, which is the main reason I got a minivan and specifically one with automatic sliding doors. Two of my children are still in car seats, which are located beside each sliding door so I can help with their seat belts as needed. My youngest is beside the driver's side sliding door, the one I have having the issue with now. Right now, unless I reach over and behind the driver's seat or walk around the car to the opposite door, I CAN NOT REACH MY CHILD'S CAR SEAT!!!! Not only is this extremely inconvenient and time consuming, IT IS EXTREMELY DANGEROUS! What if my son needs help with something and I need to reach him? What if he is choking? What if we are in an accident and I need to get him out of his car seat? When searching this issue online, it quickly became evident THAT THIS IS A COMMON PROBLEM THAT DODGE KNOWS ABOUT AND HASN'T RECALLED!!! I was beyond shocked and appalled! How could this issue be common and known - it's ALL OVER the Internet, and not be acknowledged by Dodge??? Is my children's safety not worthy of a recall? Is this just a money making scheme? ARE THEY WAITING FOR A CHILD TO DIE TO DO A RECALL? The majority of people who buy minivans have young children and need the convenience of sliding doors. So the majority of people at-risk with this issue are children. This is blatant neglect on the part of Dodge and needs to be called out and have Dodge recall it as soon as possible before something bad happens. Thank you for your help in this matter.

10/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

The lock actuator in both rear sliding doors has failed. The first to fail was the rear passenger door. While the door and lock still operate, it makes a loud buzzing noise whenever it is activated (as described in the 2016 TSB issued by the manufacturer.) My mechanic inspected and confirmed this problem in September 2021. Just the other day (10/20/21), the actuator on the rear driver door also failed without any warning (it had never made noise): the lock “seized” and we were unable to unlock and open the door through any means. This exact pattern of failure has been reported by many other owners of this vehicle. Malfunctioning locks present an obvious safety problem, especially in the case of the locked door which would make it difficult for my children to escape the car quickly in an emergency. Neither actuator has been replaced yet and thus they are available for inspection if necessary.

10/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg5gr******
Summary

I have a 2016 dodge grand caravan and every time I unlock the door or lock it it makes this loud buzzing noise, the door works fine it opens and close. But when using the unlock button from the key everyone can hear the load buzzing noise. I think it is the door actuator.

10/21/2021
Components: POWER TRAIN
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 50 MPH, the vehicle failed to properly accelerate. All vehicle movement stopped and traffic was slowed. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle was not covered under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. West Herr Chrysler Dodge RAM of Orchard Park (3551 Southwestern Blvd, Orchard Park, NY 14127) was also contacted and confirmed the information. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 52734. Additional info from the owner. Thet transmission was diagnosed with a transmission pump failure. The failed part fell within the recall dates but the manufacturer refused to cover. The process took almost a month to resolve. Without any assistance from the manufacturer or West Herr Dodge, another local dealer Joe Ciccone Chrysler Dodge offered assistance in the cost of a transmission replacement.

10/21/2021
Components: STRUCTURE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6gr******
Summary

My doors are in a locked position and can't open! I have young children and no access to my doors. Just purchased this car from a dealership!

10/19/2021
Components: STRUCTURE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgegxgr******
Summary

Door lock motors failed and or failing. Replace a couple.

10/18/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcgxgr******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver’s side sliding door had become defective and could not be opened from either the inside or the outside. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 110,000.

10/18/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg7gr******
Summary

Both sliding doors will not open. It started that one would not lock and one would not unlock now both are stuck closed. I have 3 kids and they have to crawl out the front doors in order to get out or in. I have been reading about the actuators going out on other vans.

10/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg0gr******
Summary

The passenger side sliding door will not lock, even the manual lock is stuck in the unlocked position. I just bought the car used 2 months ago and only realized the problem when I went to pick up my children from school. They approached the vehicle and pulled the door handle before I had a chance to put the car in park, and to my surprise it opened. I don't know how long it's been like this. It's my understanding that this is a common point of failure for 2015-2018 Dodge/Chryser minivans, that the locks can become stuck in the locked or unlocked position and it's very expensive for the consumer to fix. The manufacturer ought to issue a recall and replace the faulty components as this is a safety issue.

10/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

Automatic door locks make loud buzzing noise when they lock. I m afraid we will get stuck in locked car. I have not brought to anyone yet. No warning lamps or anything else. This is a definite safety Hazzard and I want it repaired at no charge before something tragic happens.

10/13/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

When the doors are unlocked, a loud buzzing noise comes from the vehicle. Upon research it seems like it is a faulty door actuator. This could cause the doors to be unable to open or close. It has not been repaired and it is available for inspection upon request.

10/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

DRIVERS SIDE, SLIDING DOOR, WON'T OPEN OR CLOSE. EITHER REMOTELY OR MANNUALLY. ALL DOORS HAVE BEEN BUZZING UPON ACTIVATION FOR A FEW YEARS NOW, BUT I CAN"T AFFORD TO FIX THAT. VEHICLE HAS 55,000 MILES PLUS ON IT, AND I REALLY LOVE IT, BUT I DONT THINK I'LL BUY ANOTHER ONE UNLESS I RECEIVE SOME SATISFACTION REGARDING THIS PROBLEM. I HAVE REVIEWED THIS CONDITION ON THE INTERNET AND FOUND IT'S MORE COMMON THAN I WOULD THOUGHT. DODGE SHOULD BE ASHAMED FOR NOT CORRECTING THIS PROBLEM.

10/09/2021
Components: AIR BAGS,SEATS
Incident Date: 10/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.

09/28/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

I have a faulty door lock actuator on the back left sliding door. It is making a buzzing sound. Not sure if it is actually locking or not.

09/24/2021
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

While pulling into a parking lot, the engine suddenly died with no indicator lights or warning of any kind. Steering locked up and brakes were not functional. Coasted to a stop in a stall and put the vehicle in park. Restarted it without incident but I'm afraid it will happen in much more dangerous conditions

09/23/2021
Components: POWER TRAIN
Incident Date: 09/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg1gr******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while his wife was driving at an unknown speed, the vehicle stalled without warning. After the vehicle was restarted, his wife could not accelerate the vehicle above 25 MPH but was able to drive the vehicle home. The next day, his wife attempted to drive the vehicle to an independent mechanic; however, the vehicle stalled again as the check engine warning light illuminated on the instrument panel. Due to the failure, the vehicle was towed to an independent mechanic where it was diagnosed with a transmission failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train) which he linked to the failure; however, the VIN was not included in the recall. The contact also discovered that the recall applied to vehicle’s manufactured within a certain date and realized that his vehicle was manufactured under the date listed. The contact called the dealer and the manufacturer and explained his discovery; however, he was offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.

09/21/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg7gr******
Summary

The driver side sliding door makes a loud buzzing sound whenever the doors lock. I have read up on this and it is a faulty door lock actuator. This sound is sudden and loud and has on multiple times caused the driver to get startled. This sound happens when the van auto-locks at the door locks specific set speed.

09/21/2021
Components: STRUCTURE
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

Driver's side sliding door lock mechanism became suddenly inoperable, without warning, both electrically and manually. Even with manual operation of the door lock knob, the door cannot be unlocked. It is not possible to open the door using either the interior or exterior door latch handle, therefore eliminating this door as a means of exit for the rear passengers. The exact same problem occurred with the passenger side sliding door in December 2018. I personally performed the repair of that door. The problem was a failed door lock actuator. It had a faulty actuator gear. I believe this problem potentially puts the occupants of the vehicle at high risk by obstructing exiting of the vehicle in an emergency situation, especially in a situation where the opposite door was inoperable or obstructed during an accident.

09/21/2021
Components: POWER TRAIN
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg9gr******
Summary

The transmission shifts really hard sometimes, after if feels like it's not shifting while driving. Sometimes it's difficult to get up to speed because it isn't shifting, then when it does shift my van takes off. It's available for inspection. I feel this is unsafe due to the vehicle not being able to get up to speed, because the transmission isn't shifting properly, inhibiting the ability to get up to speed in a timely manner. It's happened a few times over the past few months. It's happened at different speeds. 40-65mph. There haven't been any warnings prior to the incidents. No warning lights or anything on, on the dashboard.

09/19/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Incident Date: 09/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG5GC******
Summary

3 malfunctions within a month time frame. The car will start and run normally. Then it will suddenly come to a halt because the engine will continue to run but the transmission knob will not be able to move, and the entire electrical panel lights up. Repeated attempts to use the push button start to unlock the transmission knob and be able to start car fail. This has happened 2 of the 3 times on major roadways in traffic. PD was called for last incident. The car has been to the dealer 3 times, dealer is unable to replicate problem and unable to pull codes from computer every single time. Vehicle has been inspected by dealer every single time. No warning lights or lamp or messages have appeared prior to this issue. The last incident - as described on major roadway - my children were in vehicle. This is a complete and dangerous issue, still not being addressed. The car had come to a light, stopped, the auto engine had kicked in, and when time to move, the entire panel lit up and transmission knob locked once again.

09/17/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6gr******
Summary

Passenger sliding door lock and latch failed. The repair cost $1,206.47 at the dealer. The dealer will only guarantee the new lock for two years!

09/16/2021
Components: ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT8GC******
Summary

My car showed all kinds of notices on the screen and was not turning on correctly and shaking while driving or standing. I took it to the dealer and was told my entire engine will have to be replaced due to oil sludge on the engine and this will cost be around $9000. I’ve been researching and it seems this tends to happen a lot to dodge car engines. My car has under 60,000 miles.

09/14/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2gR******
Summary

when driving the car stalls. when turn on the air the car shakes. when stop the car acts it changing gears.

09/14/2021
Components: POWER TRAIN
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

The transmission pump lost pressure which caused the vehicle to stop on the side of the road, and it created a hazardous circumstance for my daughter. We had to have the vehicle towed to our residence since the transmission was not working properly. We have not had it looked at by a dealer or certified mechanic since it requires towing to get it to the destination. No warning was given by any lights or indicators in the vehicle prior to the incident. The check engine light did come on after the vehicle had stopped on the side of the road. I plugged in my FIXD sensor, and it indicated the problem was with the transmission pump. A Safety Recall (S44) was issued for the 2015 - 2016 Grand Caravans, but for some reason a notice was not sent to the owner of this vehicle, even though the date of manufacture listed on the vehicle indicates it should have been included in the original safety recall notices.

09/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

Bought van and shortly after the right passenger sliding door starting making a loud buzz every time it was unlocked. Researched that it was the actuator, have not fixed yet. Now, In August 2021, the drivers passenger sliding door will not open. It just stopped one day. it won't open with the latch, inside or outside, with the key fob, or with the button inside on the door or on the visor. I'm afraid if I ever have a wreck, we could be trapped with doors that just don't open. I've reached out to a few dealerships, and it is a costly fix and can't seem to get much info or response back from them anyway.

09/10/2021
Components: POWER TRAIN
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 40-45 MPH, the vehicle downshifted to 1st gear and began to stall. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle, but the vehicle would only remain running for a minute. The vehicle was towed to the residence. The vehicle was then towed to the dealer who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. The vehicle was taken to an independent mechanic who diagnosed that transmission pump had failed and needed to be replaced. The dealer was made aware of the failure and advised the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty. The manufacturer was notified of the failure and confirmed the dealer’s information. The vehicle was not repaired. The approximate failure mileage was 60,000.

09/09/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT5GC******
Summary

Portions of the rear LED taillight have shorted out due to water accumulation in the housing

09/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

2016 Dodge Grand Caravan. The passenger side sliding door makes a groaning or buzzing when unlocking. Cannot manually move passenger side lock switch mechanism either. Both sliding doors have become stuck in the closed position in the past several times over the past several years, making it hard to get people out of car. Seems like a safety type issue. The repair for this (approx $1000 per door) seems to be very expensive for something that should not fail. Problem of doors getting stuck in locked position at times has been intermittent meaning lock/ unlock may work again . Not sure if this is due to unhooking battery and resetting or just because car was turned off and on.

09/04/2021
Components: STRUCTURE
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

Loud buzzing sound when you lock doors

09/02/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6gr******
Summary

The locking mechanism on the passenger rear sliding door makes a loud buzzing noise when unlocking. It is so loud that it can be heard up to 15 feet from the vehicle. Sometimes it will either stay in the locked position or it will remain unlocked regardless of the buttons being pushed. In the event of an accident and the door is stuck in the locked position it will put my children in danger of not being able to get out of the vehicle through that door. I have not taken it to be inspected nor has the manufacturer inspected it. There were no warning lights or indicators prior to or after the problem started. It is available for inspection upon request.

09/01/2021
Components: STRUCTURE
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

The left sliding door has locked up and will not open manually, by key fob, or the overhead buttons. Cannot get out of this door in case of an accident. I haven't taken to dealer because they want $120 just to look at it. No warnings in the vehicle prior to the door locking up.

09/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

Lock actuators on both sliding doors are making a loud "buzzing" or "clicking" sound when the doors are locked and unlocked.

09/01/2021
Components: STRUCTURE
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

Driver side sliding door couldn't be opened manually or with electronic key fob. Anyone seated in second row, driver's side, would have to exit by climbing over to another door or try to get out of a window. Vehicle was taken to a Dodge dealer who confirmed the actuator had failed and that was why the door would not open No other parties have inspected this vehicle for this problem. Once the issue was repaired, I traded this van off for a new vehicle. There were no warnings that this was going to happen. I just went to open the sliding door and it would not budge.

08/31/2021
Components: STRUCTURE
Incident Date: 08/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg8gr******
Summary

The driver side rear sliding door has stopped functioning. It is stuck closed. The lock does not move manually or electronically, the manual door handles do nothing, and the automatic door opening function does nothing. This is a major safety hazard. It’s possible that in an accident that the left slider would be the best way to reach several passengers.

08/30/2021
Components: POWER TRAIN
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg8gr******
Summary

My 2016 dodge van began to lose power while i was on the freeway. While changing gears it was hesitant and would stall and lose power going from the second to the third gear. It appears the RPMs would go past 4 then the gear would change but with less power. Then the check engine light came on. Various times while i was stopped at a light upon acceleration the car would turn off. I took it down to the repair shop for the computer analyzation and was told to change the ignition coils and spark plugs and any and all air filters and check the sensors. The Performance did improve and I discovered the engine mounts were all in need of repair and that was the cause of the transmission stalling. I had those repaired and now the gears work fine. And now after spending quite a bit of money notice another issue. When I am getting out of my drive way and go from Reverse then stop to Drive there is a stall and the transmission does a clunk sound before it changes gear to drive. It very dangerous due to the fact that the gear stall and if the drive gear does not kick it any passing car may hit my van

08/19/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

Passenger and drivers side rear sliding door locks making grinding noise, both during lock and unlock movements.

08/18/2021
Components: POWER TRAIN,ENGINE
Incident Date: 08/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4rdjdg2gc******
Summary

Very common cylinder 2 misfire. Replaced all spark plugs and the cylinder two ignition coil. Replaced upper and lower intake gasket seals, replaced the fuel injector. Still having issues with misfire. Wiring is all correct - pumps and valves are right. It must be a broken head and this is a known issue with previous years of Chrysler engines that have had recalls. This is an expensive fix and dangerous if not fixed. It is not fair to the consumer that Chrysler has still yet to fix such issues after prior years have been recalled, and yet they don’t recall the 2016 pentastar 3.6L. I am requesting this be looked into and recalled for I am one of many who are encountering this serious issue that will inevitably cause wrecks.

08/13/2021
Components: STRUCTURE
Incident Date: 08/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg9gr******
Summary

Vehicle was loaded with 5 people. At destination the passenger sliding door would not unlock. It will still not unlock after trying to push the inside manual lock switch. It will not unlock after trying "fixes" on the internet. I consider it a safety issue when the kids cannot get out of a door that cannot be manually unlocked or opened in any way. Dealer says ~$600 to fix and that is only for one door. They say the other should be replaced also. The problem is the door lock solenoid that burns out. I do not control the number of times the solenoid is operated, that is programmed by the manufacturer. This is not acceptable to have to pay fix a safety issue. There should be a recall and the dealer should fix the problem for free.

08/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

Currently my sliding passenger side door is in the locked position and will not unlock. I purchased the vehicle in January 2016 and had the drivers side sliding door lock actuator replaced by dealer in September 2018. I am now incurring the cost of having the passenger side actuator replaced. I believe this is a major safety issue as my children cannot exit the vehicle on one side, twice now on a relatively new vehicle. The door lock CANNOT be utilized in a manual manor thus it is either risk having to exit through the rear lift gate or front door or pay to have the part replaced. I will ask to have the defective part retained for inspection on the current broke side. There is a FCA service bulletin, 23-017-20 currently recommending dealers replace both sides when brought ot hteir attention.

08/09/2021
Components: STRUCTURE
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

Both passenger and drivers side sliding doors emits a buzzing sound when unlock / locking. Driver side sliding now no longer locks, the auto open/close feature does not work, and often times cannot securely close the door without manual manipulation. Back seated passengers now must exit from the front. This concerns me, especially in the case of an emergency.

08/09/2021
Components: STRUCTURE
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg9gr******
Summary

the sliding doors on the 2016 doge caravan quit working and are in locked position with no way to open ( really bad if young ones are strapped in their car seats) Chrysler will not help in any way, body shop wants to cut holes in door, dodge dealer was pretty informed on it but said they probably will break something trying to repair it, cost per door $150 to 300 or more. how can this not be a serious safety concern?. quite frankly the Chrysler service line is poor to useless.

08/09/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

There is a loud buzzing noise coming from the rear driver's side door when it locks. I have researched this and see that this is a common problem with this model.

08/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg6gr******
Summary

Both sliding doors are not locking or unlocking. Problem started a year ago with the passenger side sliding door not locking. 3 weeks ago, the driver side sliding door will not unlock. As we have 3 children who travel in this van regularly, having a door that cannot open is a huge concern for safety in case of an emergency. Searching online for a solution has brought to light that this is a wide known issue with this model. Why has there not been a recall yet?

08/06/2021
Components: POWER TRAIN
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

Transmission failed. The assembled date is 6/18/2016 - 60 days after a transmission pump recall ended. Our technician specifically mentioned the transmission pump failed. They need to extend the recall date to include our vehicle that was manufactured on 6/18/2016.

08/05/2021
Components: POWER TRAIN
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 15 mph uphill, there was an abnormal whining sound coming from the vehicle. The contact stated that the RPM was fluctuating. Additionally, the vehicle shifted out of gear and started rolling backwards. The contact stopped the vehicle and attempted to restart the vehicle to continue to drive however, the vehicle continued to shift out of gear. The contact had the vehicle towed to an independent mechanic who inspected the vehicle and diagnosed the failure as a transmission failure and recommended that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,000.

08/04/2021
Components: STRUCTURE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

Passenger side sliding door would not lock electronically. I forced the lock to move and now it makes a loud buzzing sound.

08/03/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

Both sliding doors will not unlock. Passengers have to exit either through the front passenger door, through the rear hatch or climb out the sliding door windows. This is a safety issue in an emergency. The driver side sliding door had the problem several months ago. The passenger side sliding door developed the problem today.

07/31/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg6gr******
Summary

Upon arriving home, I tried to remove my special needs daughter from the rear driver sliding door, locking mechanism remained engaged. I attempted to unlock with the fob, the driver door buttons, & on the sliding door itself. Nothing has changed.

07/29/2021
Components: STRUCTURE
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

I have 2 issues related with the sliding doors. The first one is: Driver sliding door does not open I can’t use the remote control to unlock. I can’t open the door manually from inside or outside. The second one is the passenger sliding door does not lock manuallly or with the remote control I have more than 2 years with this problem

07/27/2021
Components: ENGINE
Incident Date: 06/05/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

V1 was parked for at least 12 hours and vehicle engine compartment fire .

07/27/2021
Components: AIR BAGS,SEATS
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1c4rdjag4gc******
Summary

My wife was driving down the road when out of no where her headrest just deployed slamming into the back of her head. After examining the headrest it was clear that a plastic piece had deteriorated causing the headrest to release.

07/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

Vehicle stalls while driving, losing all power. Often cannot be immediately started again. Has been to the dealer several times; they can not duplicate the problem to diagnose. Date of incident selected below was the first of many occurrences.

07/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

Driver side window motor and hardware have been replaced twice in the past 2 years and keeps falling into the door panel. The window falls without being used, just a loud dang and the window falls. There have been no accidents that side of the vehicle and it was parked when it happened

07/23/2021
Components: STRUCTURE
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

The drivers side sliding door won’t open. We have tried locking and unlocking the door, but the lock won’t move. We have tried opening using the indoor and outdoor handles, driver and passenger buttons, and key fob. We have tried changing out the fuse. When getting a repair for another issue, the mechanics were unable to open the door as well. This poses a safety issue because in case of an accident that renders the other sliding door unusable, passengers would not be able to exit the vehicle.

07/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg2gr******
Summary

The doors keep buzzing on door lock and unlock, the sound scares ppl and also not sure if the lock function is functioning correctly after the buzzing sound

07/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

My left sliding door won't open or unlock. My right sliding door is making a loud buzzing sound when the power lock unlocks/locks. The vehicle is currently at a dealership for these problems.

07/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg9gr******
Summary

Passenger side sliding door failed. Not able to open door manually, using key fob, or using inside door button. Driver side sliding door is operational and can be opened using all of the aforementioned methods. Component is available to be inspected. The safety of the driver and passengers are put at risk due to the inability to open the door from the inside. If any situation was to compromise the drivers side then the passenger door would lock in the passengers. The component within the door has not been inspected. The warning before the failure was a loud noise every time the door was unlocked or locked. All methods of locking the door would produce this noise.

07/16/2021
Components: EXTERIOR LIGHTING
Incident Date: 07/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG5GC******
Summary

The contact owns a 2016 Dodge Durango. The contact stated while driving at various speeds, he noticed that the driver’s side headlight would appear dim and would sometimes not illuminate. The contact was relating the failure to corrosion with the connector of the wire and the bulb. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

07/16/2021
Components: POWER TRAIN
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg4gr******
Summary

The vehicle left me stranded and would not go forward and then I got a brand new transmission under warranty and literally 4 month later the transmission started acting up and I have continued to have issues with it ever since I have gotten it and it continues to have transmission issues! It even has low miles but it is frustrating because now I have to pay out of pocket almost 5 grand when this vehicle has been having issues since I have gotten it.

07/15/2021
Components: STRUCTURE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

Passenger sliding rear door latch would not unlatch by any means of normal operation. Lock tab inside would not move to unlock position and key fob also would not unlock door. I took the inside panel off and readjusted the locking rod mechanism. That was the only way to get it to work again. This happened several times in both lock and unlock positions. Currently it is stuck in the unlock position and i will leave it that way for purpose of safety due to if it gets stuck in lock position and i were to be in an accident i would not be able to get my grand kids out by normal operation.

07/14/2021
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger’s side door failed to open. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear passenger’s side door actuator to be replaced. The vehicle was repaired. The contact stated a year later, the rear driver’s side door failed to open. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the rear driver’s side door actuator to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

07/14/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcgxgr******
Summary

Both of our sliding Door locks were unusable after they locked themselves and we could not open them manually or electronically . We had to replace one of the driver passengers door mechanisms, on June 5th, 2021 and the other passengers slide door will not lock at all. This has caused the window mechanism to malfunction repeatedly on the driver passenger sliding door. We saw your warning and update on this issue 7/14/2021.

07/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg9gr******
Summary

Passenger side rear sliding door is locked, as it has been reported in CASE number 11424331. this could cause serious problem in case of fire or accident, delaying back seat passengers exiting the car.

07/14/2021
Components: ENGINE
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

Check engine light on. Cylinder 3 failure. Not spark plug or coil pack related. Defective head.

07/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcgxgr******
Summary

Rear driver side door is stuck in locked position. Can not electrically or manually unlock or open door. This is a safety concern for children in vehicle.

07/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

The driver's side power sliding door locked and would not open either by mechanical means or power slide using the handle or the button over the driver's head. Then the next day the passenger side sliding door did the same thing. I had to hit the door with my socked foot from the inside while trying to unlock the door manually. I was eventually able to get the driver's side sliding door open by this means and the passenger door started to work also. The problem now is the actuator makes a buzzing sound when I hit the lock button either on the door or the keyless remote or when the vehicle reaches auto lock speed. This is a HUGE safety issue for rear passengers. If there is an accident or vehicle fire, the rear passengers will not be able to get out and might suffer severe injuries or die!!!!!!!!!!!

07/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

I am writing today with a serious safety issue on our 2016 Dodge Grand Caravan. Our van has rear power sliding doors and locks; recently the drivers side rear door has stopped sliding and will not unlock at all, either with the key or manually. APPARENTLY this is a WELL-KNOWN ISSUE ; the dealer has stated that they will take a look at a vehicle for repair but we will have to pay the $200 diagnostic fee and approximately $1300-1700 to have the door repaired. THIS IS A COMMON FACTORY DEFECT that is also a SEVERE SAFETY HAZARD . I have two young children; if I was hit on the passenger side of the vehicle, how could I possibly get my children out of the car safely? If it was simply a power vs. Manual door issue, we wouldn't mind. However, the door will NOT OPEN AT ALL!! Now the passengers side rear slide door is making really loud noises, . Loud enough to startle people walking by or in the van trying to get out. So, it is also about to go out and that will leave no way in to the side of the van where my children and elderly parents sit to get them out and it will be another $1300- $1700 to fix. Will it take the Death of a child for Dodge to issue a recall on the common problem? Even the repair tech at the dealer said that it happens all the time. This is not right and not safe for families. After a quick search I have found so many more people that have the same exact problem and Dodge still isn't willing to help. Please contact me if you need more information. Thank You

07/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

I already filed a complaint no: 11351148 about the side power door on the left side being stuck in the locked position with no way to open it. I have now discovered the the power door on the right side isn't locking. I have to manually lock the door with the toggle switch because the electrical locking feature isn't working. This is dangerous because we had assumed that the door was locked when we pushed the electrical lock button in the van or on the fob. This is dangerous for the security of people and items in the vehicle. I believe that this malfunction may be related the the problem with the door being locked shut on the other side of the Caravan with no way to get it opened.

07/09/2021
Components: ENGINE
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgcg3gr******
Summary

Cylinder 3 failure. Loss of power during emergency maneuvering. Check engine light on. Not spark plug or coil pack related. Defective head.

07/06/2021
Components: POWER TRAIN
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, occasionally the vehicle jerked while accelerating. On several occasions, the vehicle loss motive power with the check engine warning light illuminated. The contact was able to restart the vehicle soon after failure. The contact had taken the vehicle to an independent mechanic and was diagnosed with transmission failure. The mechanic linked the failure to NHTSA Campaign Number: 16V461000 (Power Train) however, the Vin was not under recall. An unknown dealer confirmed that the Vin was not included. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.

07/01/2021
Components: POWER TRAIN
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

I was stopped at a stoplight about to turn on to the Florida Turnpike when my car started idling loudly. When I stepped on the gas, I was shifted into neutral. I had to quickly shut down my vehicle, make a u-turn, and pray I would make it home. The car is no longer drivable as it slips into neutral and will not go over 10 miles per hour. The check engine light is on. Upon inspection by the independent mechanic, 6 diagnostic errors came up indicating an issue with the transmission. The mechanic confirmed that the transmission will need to be rebuilt or replaced. The van only has 57,139 miles! It's been maintained with semi-synthetic oil changes. The powertrain warranty expired just 3.5 months ago! Customer service refuses to extend good will even though the car was not driven for several months due to COVID quarantine and is under the 60k mile threshold. There is no reason a car with 57k miles and regular maintenance should have a failed transmission!

06/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

The driver's side door is stuck in the locked position. You cannot unlock it manually, you cannot open the door manually. The key fob will not open it. The button on the top of the van will not open it. If this happens to all the doors, we could be stuck inside. We live in South Carolina where the daily summer temperatures are over 90. If all of the doors get stuck, who knows if the windows will get stuck. What if we get stuck in the car? We have contacted someone to repair it and it is over $1200. That is ridiculous for a 5 year old vehicle. There were no warnings of this and the door opened about 10 minutes before this happened. I am on a Q&A post about this issue with almost 200 other people who all have the same issue. How is this not a huge safety concern for you at Dodge?

06/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

Every time a door is unlocked and sometime locked a loud buzzing happens. It concerns me that the doors will malfunction and not act as they are supposed to which is a big concern with children in the vehicle.

06/24/2021
Components: STRUCTURE
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

The sliding door is sealed shut..It will not open by the fob or manually effectively trapping passengers including my disabled son in the vehicle. UNSAFE AND SHOULD BE RECALLED

06/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

Passenger sliding door lock actuators fail. This failure prevents the ability to lock or unlock the door via the FOB, press buttons or from the drivers console. This also prohibits opening the afflicted door from outside of the vehicle. Children are often unable to manually unlock the door and exit.

06/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg8gr******
Summary

Our van makes a loud buzzing sound each time we open our doors or unlock them.

06/21/2021
Components: POWER TRAIN
Incident Date: 06/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at various speeds, a loud noise would come from the engine compartment. The contact also stated that the vehicle would lose power when the accelerator pedal was depressed. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the hydraulic pump needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 16V461000 (Power train). The manufacturer had been informed of the failure and informed the contact that the vehicle was not listed under any recall. The failure mileage was approximately 166,000.

06/21/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated upon exiting the vehicle, the driver-side rear sliding door would not unlock and open. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the door actuator needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

06/17/2021
Components: POWER TRAIN
Incident Date: 05/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE REVERSE IN THE TRANSMISSION WENT OUT AT 119,000 MILES AND LEFT MY FAMILY STRANDED. I CURRENTLY HAVE BEEN WITHOUT A VEHICLE FOR OVER 2 WEEKS NOW AS IT HAS BEEN SITTING AT A DEALERS LOT.

06/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

Driver rear sliding door stuck in lock position causing a major safety hazard for rear passengers in van. Door will not unlock or open using all unlocking options. Called repair shop and they said this is a common problem with Dodge Caravans. Taking it in for repair soon. I will be getting rid of this vehicle because of this issue in the near future.

06/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

The door lock on the sliding door on the driver's side is stuck in the lock position. The door will not open and no amount of force will unlock it. A simple search online shows many customers dealing with the same issue. Clearly this is a safety concern. My dealership has diagnosed and the cost is over $1000.

06/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

Its a known common problem for the automatic doors to stop working. My driver side back door has stopped working and now is stuck shut where I cannot open. This is a huge safety issue since all exits fo not work and if I was in an accident and needed to get my kids out and that was th only door I was able to use then we would end up dead or in serious condition. This is a very expensive fix and from all the reviews I have read this is a very common problem!!!!

06/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

Passenger side rear sliding door stuck in locked position. Unable to open door/unlock door using key fob lock button, key fob door button, console door button, outside door handle, inside door handle. Cannot manually unlock door or unlock using any of the power unlock buttons in the car or on the fob. Door operates correctly right up until it doesn't with no warning. I have an handicapped passenger for this vehicle. He was not in the car, but could have been. Any person would be unable to exit the vehicle from the middle row passenger seat thru that door. If it was a carseat, another individual would have to climb in from another entry point and release the child. If it was my adult son with cerebral palsy, removing him from the vehicle would be arduous and impossible in an emergency situation. Given that passenger vans are often used for ADA persons, this is a serious safety issue and needs resolution.

06/07/2021
Components: SEATS
Incident Date: 06/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 70 mph, the driver’s side headrest air bag deployed without warning. The contact pulled over and the vehicle was towed to be diagnosed. The vehicle was not yet repaired. The manufacturer was informed of the failure and referred the contact the dealer. The failure mileage was approximately 97,000.

06/03/2021
Components: AIR BAGS
Incident Date: 10/31/2018
Crash: Yes
Fire: No
Summary

The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the airbags failed to deploy. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the airbags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.

05/29/2021
Components: POWER TRAIN
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

2016 Dodge Minivan began jerking and attempting to find gears on/about 24 May, 2021. Brought car in to dealership (where car was purchased and serviced for past five years) that evening for a morning assessment. Was told that the transmission pump failed leading to severe transmission damage and a complete rebuild was required. Car was 6 weeks out of warranty (Mar 31, 2021 warranty expiration) and upon research found that certain 2015/2016 minivans were recalled for same issue/faulty transmission pumps. No warning on dashboard took place until the actual damage had occurred.

05/27/2021
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgbg6gr******
Summary

Headlamps started leaking water into them a year ago, problem is getting much worse. Unsafe to drive in rain as headlamps dim badly with water inside.

05/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2c4rdgeg6gr******
Summary

Rear sliding door locks. The locks on the vehicle have malfunctioned and makes it unsafe for passengers in the rear of the vehicle to exit in an emergency. The driver side door is stuck in the lock position and the door cannot be opened in any way rendering it useless. The actuator on the passenger side has mail functioned as well and cannot be locked/unlocked with the buttons in the vehicle or the fob. This seems to be very common in these vehicles and dodge needs to fix this issue. It is very unsafe as most minivans are purchased for families with children. Heaven forbid the vehicle is involved in a bad accident and the children cannot be removed because the doors are stuck in the locked position

05/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

AFTER DRIVING THE VEHICLE 15 MILES OR SO, THE VEHICLE BEGINS TO CUT OFF WHEN YOU HAVE TO COME TO A STOP. IT WILL START BACK UP, NUT CONTINUES TO GET WORST THE LONGER YOU DRIVE IT.

05/18/2021
Components: VISIBILITY/WIPER
Incident Date: 12/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

I was rear-ended and the windshield on the drivers side come loose from the adhesive that holds it in. the windshield is not damaged but water comes into my vehicle now that the adhesive has failed.

05/18/2021
Components: POWER TRAIN
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

The vehicle lost acceleration power while driving due to a bad transmission. There was a safety recall in the past for this transmission issue for the same make, model, and year but this van was not listed as one that needed recalled.

05/16/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

I HAVE A 2016 DODGE GRAND CARAVAN AND WHEN I UNLOCK THE PASSENGER SIDE SLIDING DOOR USING THE UNLOCK BUTTON FROM THE REMOTE IT MAKES A LOUD BUZZING NOISE. SOUNDS LIKE MAYBE A GEAR IS GRINDING IN THE UNLOCK MECHANISM.

05/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

MY 2016 DGC STARTED BUZZING WHEN EVER YOU LOCK AND UNLOCK DOOR. IT STARTED A MONTH AGO AND NOW IT DRAINED MY BATTERY. MECHANIC THINKS IT'S RELATED TO THE DOOR. THE COST TO GET IT FIXED IS OVER $500, I'M A DISABLED VET I CAN'T AFFORD THAT, AS WELL AS THERE HUNDRED OF OTHER PEOPLE COMPLAINING OF THE SAME ISSUE WITH THE 2016

05/11/2021
Components: STRUCTURE
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

THE DRIVER'S SIDE POWER-SLIDING REAR DOOR WILL NOT OPERATE USING THE KEY FOB, THE CENTER BUTTON IN THE FRONT SEAT, OR BY MANUALLY PULLING THE INSIDE OR OUTSIDE HANDLE. IT APPEARS AS THOUGH THE LOCK MECHANISM IS STUCK IN THE LOCKED POSITION.

05/02/2021
Components: POWER TRAIN
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

2ND TIME WRITING ABOUT OUR VAN'S POWERTRAIN. THIS IS AFTER BUHLER DODGE IN HAZLET, NJ FIXED & PUT IN A BRAND NEW TRANSMISSION. WE NEVER HAD ANY WARNINGS OF ANY PROBLEMS BEFORE THE MALFUNCTION UNTIL WE WERE DRIVING THAT DAY. THE RPM'S WOULD JUST ACCELERATE ON IT'S OWN WITHOUT GAS PEDAL AND ALSO IF WE HIT GAS PEDAL. IT WAS SCARY & HONESTLY DON'T KNOW HOW ANYONE DIDN'T HIT US FROM BEHIND. ON 4/22/2021 IS WHEN IT HAPPENED. WAS AFRAID THE CAR WOULD BLOW SOMETHING. WE TOWED IT TO THE DODGE DEALER. WHERE WE BOUGHT THE CAR. IT'S ONLY 4 AND HALF YEARS OLD WITH 85,000 MILES. WE ASKED HOW COME NO SIGNS OR WARNINGS & THE SERVICE DEPARTMENT TOLD US WE WOULDN'T KNOW. IT'S CAUSE BY A LEAK. I SAID IT WON'T SHOW PARKED AT OUR HOUSE ON THE SERVICE. THE SERVICE DEPARTMENT TOLD US KNOW IT ONLY HAPPENS WHEN DRIVING. SO TO ME THAT DOESN'T MAKE ANY SENSE SO NO WARNING & WE WOULDN'T KNOW. TO ME THAT SAYS THAT'S THE MANUFACTURER/DEALER'S FAULT THEN. THEY TOLD US NO IT'S OVER WARRANTY WITH MILEAGE. I SAID IT'S ONLY 4 AND HALF YEARS OLD & NEVER HAD THIS HAPPEN BEFORE. SO ANYWAY WE PAID $6102.22 FOR NEW TRANSMISSION. TODAY 5/2/2021 NOT EVEN A WEEK SINCE WE PICKED UP & PAID FOR REPAIRS WE TOOK A RIDE AND SAME EXACT THING RPM RACED & JUST BARELY GOT IT OFF ROAD. ONCE AGAIN THOUGHT WE WOULD GET REAR ENDED. THE DEALER ISN'T OPEN TODAY BUT WE TOWED IT THERE. THIS HAS BEEN SCARY, & BEYOND FRUSTRATING. WE COULD HAVE BEEN SERIOUSLY HURT & THE DEALER SERVICE DEPARTMENT TELLS US NO WAY WE WOULD NO OR WARNING. ALSO, THEY DID A MULTI-POINT INSPECTION THEY FIXED OUR VAN. SO THIS SHOULDN'T OF HAPPENED AGAIN AT ALL & IN LESS THE A WEEK. SO THIS JUST HAPPENS I DON'T BUY THAT. DEALER ADDRESS BUHLER & BITTER INC. 3290 HIGHWAY 35 HAZLET, NJ 07730. (732)-264-5000. PLEASE INVESTIGATE CAUSE THIS IS BEYOND NERVE RACKING & I AM SO NERVOUS TO GET IT BACK TO DRIVE AGAIN.

04/29/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

REAR SLIDING DOOR SUDDENLY BECAME STUCK IN THE LOCKED POSITION AND I AM UNABLE TO OPEN THE DOOR IN ANY WAY. THIS IS CAUSING MY CHILDREN TO HAVE TO EXIT THE VAN ON THE TRAFFIC SIDE OF THE CAR. THIS WOULD ALSO LEAVE MY CHILD TRAPPED IN THE CAR SHOULD AN EMERGENCY ARISE OR AN ACCIDENT OCCUR ON THE OTHER SIDE OF THE VAN.

04/28/2021
Components: POWER TRAIN
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

STARTED THE CAR AND IT WAS MAKING A SOUND LIKE AN ELECTRICAL CAR WOULD. THOUGHT MAYBE IT WAS JUST WARMING UP AND I WAS IMAGINING IT. DROVE TO TOWN AND IT STARTED SHIFTING HARD. BY THE TIME I TRIED TO GO HOME IT WOULDN'T SHIFT INTO HIGHER GEARS, HAD REALLY HIGH RPM. I GOT IT INTO A PARKING LOT AND IT WOULDN'T DRIVE AT ALL!

04/27/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6GC******
Summary

ALTERNATOR HAS A MAJOR MALFUNCTION CAUSING A ALL SYSTEMS FAILURE. AFTER GOING TO MULTIPLE CERTIFIED DODGE MECHANICS THIS ISSUE IS STILL UNRESOLVED.

04/27/2021
Components: POWER TRAIN
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED. LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AS A TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 111,000.

04/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

SHORTLY AFTER WE BOUGHT OUR VEHICLE, WHEN WE WOULD UNLOCK THE DOORS, THE VAN MADE A LOUD BUZZING SOUND. WE HAD IT CHECKED WITH ANOTHER WARRANTY ISSUE AND THEY FOUND NOTHING. THEN, IN DECEMBER, THE PASSENGER SIDE DOOR STOPPED WORKING AND IT WAS LOCKED. IT COULDN'T BE UNLOCKED OR OPENED BY ANY METHOD. LAST WEEK, I SCHEDULED IT TO BE FIXED AT THE DEALER. THEN THE DRIVER SIDE SLIDING DOOR ALSO LOCKED SHUT AND IT'S UNABLE TO BE OPENED. DEALER SAID IT IS THE DOOR ACTUATORS (COVERED UNDER WARRANTY). HOWEVER, SINCE THE ACTUATORS WENT BAD, THE DOOR CANNOT BE OPENED. THE DOORS MUST BE OPENED TO TAKE FOR PANELS OFF TO ACCESS/REPLACE ACTUATORS. THEREFORE, THEY HAVE TO BREAK DOOR PANELS TO ACCESS (NOT COVERED WARRANTY PART). QUICK RESEARCH ONLINE SHOWS ACTUATORS GOING BAD IS VERY COMMON ON MULTIPLE YEARS OF DODGE CARAVANS. THIS IS A MAJOR SAFETY ISSUE AS IT RENDERS THE PASSENGERS TRAPPED INSIDE THE VEHICLE, WHICH COULD BE A PROBLEM IN AN EMERGENCY. I FEEL REPLACING THE ACTUATORS SHOULD BE A RECALL AND SHOULD BE DONE ON ALL CARAVANS THAT HAVE THE PARTY THAT HAS BEEN SHOWN TO BE AN ISSUE. THIS SHOULD NOT BE WARRANTY WORK AFTER THERE IS AN ISSUE ON THAT SPECIFIC VEHICLE.

04/22/2021
Components: POWER TRAIN
Incident Date: 04/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

DRIVING MY RPM WOULD AUTOMATICALLY JUST KEEP GOING HIGH. THEN I'LL BE OK THEN IT WOULD GO HIGH WITHOUT ME HITTING GAS. IT GOT TO THE POINT WHERE I WAS SCARED DRIVING IT. HAD TO PULL OVER WITH HAZARDS ON CAUSE I COULDN'T ACCELERATE TO GET UP TO SPEED WITH RPM JUMPING HIGH. I WAS AFRAID SOMEONE WOULD HIT FROM BEHIND. I HAD TO GET MY VAN TOWED BACK TO ME HOUSE. I NEVER HAD THIS HAPPEN AND TODAY ALL OF SUDDEN OUT OF NOWHERE THIS STARTED TO HAPPEN. AT FIRST IT DID IT A LITTLE UP AND DOWN RPM AND DIDN'T THINK MUCH OF IT. IF I DIDN'T NEED TO ACCELERATE AND KEPT IT BETWEEN IT SEEMED LOW OR BETWEEN 1.5 AND 2.0 RPMS IT SEEMED OK. THEN GOING UP HILL/SLOPE MOSTLY DRIVING ON HIGHWAYS IF I PUSHED ON GAS PEDAL IT WOULD TRY TO ACCELERATE THE RPM'S HIGHER. THEN IT WOULD ACCELERATE ON IT'S OWN WITHOUT PUSHING GAS PEDAL. I PARKED ON SHOULDER SHUT OFF CAR AND RESTART TO FET GOING AGAIN. SAME THING ALL OVER HAPPENED. IT WAS SCARY.

04/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

MY 2016 DODGE CARAVAN BACK SLIDING DOOR STARTED BUZZING AND SOMETIMES DOESN'T UNLOCK. IT IS DRIVING ME INSANE. IT IS VERY LOUD. I'VE SEEN MANY PEOPLE COMPLAINING ABOUT IT.

04/19/2021
Components: POWER TRAIN
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

WHILE DRIVING, VEHICLE BROKE DOWN WITHOUT WARNING OR ANY PRIOR ISSUE. NO POWER TO ENGINE AND RPM RACING TO RED LEVELS. I HAVE TAKEN IT TO TWO DEALERS WHO HAVE INFORMED ME THAT TRANSMISSION NEEDS TO BE REBUILT OR REPLACED. VEHICLE IS LESS THAN 6 YR. OLD AND HAS APPROX. 63,000 MILES.

04/14/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

THE DRIVER SIDE, REAR SLIDING DOOR ON MY 2016 DODGE GRAND CARAVAN WHEELCHAIR VAN WITH 38,806 MILES IS LOCKED SHUT. THIS HAPPENED ON APRIL 10, 2021. CANNOT ACCESS THE PERSON IN THE WHEELCHAIR IN THE REAR OF THE VEHICLE QUICKLY IN CASE OF A MEDICAL EMERGENCY. THIS IS A SAFETY ISSUE. THIS DEFECT APPEARS TO AFFLICT THIS DODGE VAN. THE DEFECT PART IS AN ELECTRICAL ACTUATOR THAT LOCKS/UNLOCKS THE SLIDING DOORS.

04/14/2021
Components: STRUCTURE
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

MY DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN OR UNLOCK. AFTER SOME RESEARCH IT SEEMS ITS THE ACTUATOR. WHICH IS COSTLY TO REPAIR AND A SAFETY HAZARD. I READ LOTS OF COMPLAINTS ABOUT THE DOOR BEING STUCK AND ALL OF A SUDDEN COMING OPEN WHILE DRIVING. THIS IS A SAFETY HAZARD ESPECIALLY WITH KIDS IN THE CAR. OR WHAT IF THERES AN ACCIDENT AND WE CANT GET THE DOOR OPENED TO GET EVERYONE OUT SAFETLY.

04/13/2021
Components: POWER TRAIN
Incident Date: 04/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

DRIVING NORMALLY ON 2 LANE ROAD WHEN TRANSMISSION WOULD NOT CHANGE FROM LOWER GEAR TO HIGHER ONE, LOSS OF POWER, AND HIGH RPM. COULD ONLY DRIVE IN LOW GEAR.

04/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

THE SLIDING DOOR ON MY 2016 CARAVAN SOUNDS A LOUD BUZZING ALARM WHILE DRIVING WHEN THE AUTOMATIC DOOR LOCKS ENGAGE. IT WILL PERIODICALLY NOT UNLOCK WHEN STATIONARY AND THE DOOR WILL NOT OPEN WHEN NEEDED. DISABLED MEMBERS ARE NOT ABLE TO HAVE A SAFE EXIT THROUGH THE DOORWAY.

04/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

BACK PASSENGER SEAT SLIDING DOOR LOCK BUZZES WHEN UNLOCKED FROM INSIDE THE VEHICLE, AS WELL AS WITH THE KEY FOB, WHILE THE VEHICLE IS STATIONARY. THE ASSUMPTION BEING MADE IS THAT THIS IS RELATED TO THE ELECTRICAL SYSTEM. THIS VEHICLE ONLY HAS 35,644 MILES, THUS THIS ISSUE SHOULD BOT BE OCCURRING. NOTHING HAS BEEN NOTED VISUALLY THAT WOULD CAUSE THIS NOISE WHEN UNLOCKING VEHICLE DOORS. CURRENTLY THE DOOR CAN BE OPENED AND CLOSED. THIS DOOR LOCK PROBLEM MAY BE A SAFETY CONCERN IN ITSELF, OR IF THIS IS AN ELECTRICAL ISSUE, THEN THERE IS A LARGER CONCERN. IT IS EVIDENT THAT THIS HAS BECOME A COMMON ISSUE WITH THIS VEHICLE BASED ON RESEARCH COMPLETED PRIOR TO FILING THIS CONCERN. THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT IN THE DOOR LOCKING SYSTEM, ESPECIALLY SINCE THIS HAS BEEN SHOWN TO BE A COMMON OCCURRENCE IN THE 2016 MODEL. THANK YOU.

04/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE PASSENGER REAR SLIDING DOOR IS STUCK IN THE CLOSED POSITION. ATTEMPTS TO UNLOCK OR OPEN THE DOOR BOTH MANUALLY AND BY KEY FOB WERE UNSUCCESSFUL. DOOR WILL NOT OPEN NOR WILL IT UNLOCK. FIRST NOTICED WHILE VEHICLE WAS RUNNING BUT STATIONARY.

04/10/2021
Components: SEATS
Incident Date: 05/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

THE FRONT PASSENGER HEADREST POPPED FORWARD WHILE ADJUSTING THE SEAT TO LOAD EQUIPMENT IN THE REAR FLOORBOARD COMPARTMENT. THE PLASTIC ASSEMBLY THAT HOLDS THE METAL PIN WHICH IS USED TO KEEP THE HEADREST IN ITS NORMAL POSITION HAD BROKEN. THIS IS APPARENTLY A COMMON PROBLEM ACCORDING TO INTERNET RESEARCH BUT NO RECALL HAS BEEN ISSUED. THE VEHICLE WAS STATIONARY IN MY DRIVEWAY AND NOT RUNNING.

04/09/2021
Components: EXTERIOR LIGHTING
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1CARDJEG1GC******
Summary

RACE TRACK LIGHTING TAKING IN WATER. AFTER RESEARCHING THIS - LOOKS LIKE DURANGO MODELS 2014-20 ALL HAVE THIS PROBLEM. DODGE DOES NOT TAKE RESPONSIBILITY FOR THIS- THIS IS HAPPENING TO THOUSAND AND THOUSANDS AND THOUSANDS OF PEOPLE. DODGE TAKING ADVANTAGE OF THEIR CONSUMERS. DODGE CONTINUALLY PUTS THIS FAULT PART ON THEIR DURANGOS. THERE SHOULD BE A RECALL ON THIS PART- THEY SHOULD FIX THE PARTS AND THEY SHOULD FIX THE PROBLEM. IS REALLY SAD THAT SO MANY ARE BEING TAKEN ADVANTAGE OF. EVERYONE IN DODGE IS AWARE OF THIS- YET THEY WOULD RATHER MAKE MILLIONS AND MILLIONS OFF THEIR CONSUMERS. IT IS UNACCEPTABLE! PLEASE HELP. - I WORK HARD FOR MY MONEY I SHOULD NOT HAVE TO CONTINUALLY PAY OUT FOR A FAULTY PART THAT DODGE IS AWARE OF.

04/07/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

I'VE HAD NOTHING BUT PROBLEMS WITH MY 2016 DODGE GRAND CARAVAN I HAD TO REPLACE THE LEFT SIDE LIFTER FOR PENTASTAR TICK. BOTH DRIVER SIDE AND PASSENGER SIDE DOORS DON'T ALWAYS OPEN MANUALLY OR WITH REMOTE AND NEITHER ONE LOCKS ANYMORE. JUST HAD TO HAVE THE TRANSMISSION REBUILT, WAS DRIVING VAN IT SUDDENLY STOPPED WOULD NOT ACCELERATE, LUCKILY GOT OFF OF THE MAIN ROAD THEN HAD TO BE TOWED TO GARAGE. THIS VAN HAS COST ME SO MUCH MONEY OUT OF POCKET.

04/05/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

PASSENGER SLIDING DOOR LOCK ACTUATOR MAKING LOUD BUZZING SOUND.

03/31/2021
Components: STRUCTURE
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

DRIVER SIDE MOTORIZED SLIDING DOOR STUCK CLOSED AND WILL NOT UNLOCK TO OPEN. CANNOT MANUALLY UNLOCK DOOR AS THE MECHANISM WILL NOT MOVE. UNLOCKING BY KEY FOB OR BUTTON WILL NOT WORK EITHER. ISSUE FOUND AFTER PARKING VEHICLE UPON ARRIVAL HOME. THE DOOR WOULD NOT OPEN AND I HAD TO ROLL DOWN THE WINDOW TO GET MY INFANT OUT OF THE CAR SEAT LOCATED BY THE STUCK DOOR. I HAVE FOUR CHILDREN IN THE BACK WHO ARE NOW LIMITED TO ENTERING AND EXITING THROUGH A SINGLE PASSENGER SIDE DOOR. IF THERE WAS AN ACCIDENT OR EMERGENCY THEY WOULD NOT BE ABLE TO EXIT THE VEHICLE THROUGH THE DRIVER SIDE SLIDING DOOR. THIS IS A MAJOR SAFETY ISSUE WITH MY CHILDREN BEING THE MOST AT RISK DUE TO A FAILURE OF THE SLIDING DOOR LOCKING ACTUATOR. WITH A HIGH COST OF REPAIR AND NO RECALL CHRYSLER IS JEOPARDIZING THE LIVES OF MANY IN A VEHICLE MADE FOR FAMILIES. THE ISSUE IS ACKNOWLEDGED IN SAFETY BULLETIN 23-017-20 BUT THIS MAY NOT BE COVERED BY WARRANTY. THERE NEEDS TO BE A RECALL FOR THIS ISSUE IMMEDIATELY.

03/30/2021
Components: POWER TRAIN
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE STATIONARY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED AND MOVED TO A PARKING LOT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALT MASSEY CHRYSLER DODGE JEEP RAM COLUMBIA (1470 HWY 98 E, COLUMBIA, MS 39429, (601) 633-0188) TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000.

03/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE SLIDING DOOR ON THE DRIVER'S SIDE OF THE VEHICLE SUDDENLY BECAME INOPERABLE FOR NO REASON. IT DOES NOT OPEN, CLOSE, LOCK, OR UNLOCK. IT WOULD TRAP A PERSON IN THE VEHICLE IF THE WAS A NEED TO ESCAPE FROM THAT SIDE.

03/25/2021
Components: STRUCTURE
Incident Date: 03/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN A LOCKED POSITION. IT WILL NOT UNLOCK WITH THE FOB OR MANUALLY. I HAVE BEEN LIVING WITH THIS HAZARDOUS SITUATION FOR THREE YEARS, ONE YEAR AFTER PURCHASING THE VEHICLE AND THE VEHICLE WAS ONLY TWO YEARS OLD WHEN IT MALFUNCTIONED. I WENT TO A STORE, GETTING OUT OF THE VEHICLE THE DOOR WORKED, AND UPON RETURNING TO THE VEHICLE THE DOOR WOULDN'T BUDGE. AT THE TIME I CALLED MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO FIX AND THEY WOULDN'T QUOTE ME A PRICE SO I NEVER TOOK IT IN. UPON SOME QUICK RESEARCH ONLINE RECENTLY I REALIZED THIS ISN'T AN ISOLATED OCCURRENCE. APPARENTLY MANY DODGE CARAVAN OWNERS HAVE HAD, SPECIFICALLY THE LEFT DOOR, GET STUCK IN THE LOCKED POSITION PERMANENTLY. THIS IS A MAJOR SAFETY ISSUE.

03/24/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE HIS FIANC WAS DRIVING AT APPROXIMATELY 10 MPH AND STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED BUT RESTARTED. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED NORTHSIDE CHRYSLER JEEP DODGE, LLC (812 NORTHSIDE DR, SUMMERSVILLE, WV 26651, (304)712-2063) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

03/22/2021
Components: STRUCTURE,BACK OVER PREVENTION
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE DRIVER'S SIDE PASSENGER SLIDING DOOR HAS BEEN IN THE LOCKED POSITION FOR SOME TIME NOW AND IT CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. I CAME OUT OF THE STORE INTO THE PARKING LOT AND TRIED TO OPEN THE SIDE DOOR TO LOAD MY GROCERIES WITH NO SUCCESS. I HAVE BEEN DOING SOME RESEARCH AND APPARENTLY THIS IS A COMMON PROBLEM IN THE CHRYSLER/DODGE MINIVANS. THIS IS A SAFETY HAZARD NOT TO MENTION A VERY EXPENSIVE PROBLEM TO FIX. I WOULD LIKE THIS ISSUE TO BE EXAMINED AND POSSIBLY RECALLED.

03/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG7GC******
Summary

DURANGO STALLED IN MIDDLE OF INTERSECTION. UNABLE TO START AND VEHICLE WAS TOWED TO LOCAL MECHANIC. MECHANIC STATED THE ISSUES INVOLVES THE ALTERNATOR AND IT HAS AFFECTED THE BATTERY AND WE ARE STILL WAITING TO SEE IF THE PCM WAS AFFECTED. MECHANIC ADVISED ME THAT HE WORKED ON THE SAME YEAR CHRYSLER AND HAD THE SAME EXACT ISSUE, BUT THE ALTERNATOR IN THAT MODEL WAS RECALLED. I HAVE SEEN SEVERAL OTHER ALTERNATOR ISSUES SIMILAR TO MINE WHEN SEARCHING THE INTERNET AND AM WONDERING WHY HAVEN'T THESE ALTERNATORS BEEN RECALLED IF ANOTHER VEHICLE MADE BY CHRYSLER HAS A RECALL BUT THE DURANGO DOES NOT. VEHICLE WAS DRIVING AT LOW SPEEDS UP TO AN INTERSECTION AND ONCE STOPPED, IT SHUT OFF. ORIGINALLY THOUGHT IT WAS THE AUTO START/STOP, BUT ENGINE DID NOT ENGAGE AND POWER STEERING WAS ALSO OUT. UNABLE TO START THERE AFTER.

03/17/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

RPM STARTED BOUNCING BETWEEN 5-7K THEN I COULDN'T ACCELERATE ON FREEWAY AND KEPT LOSING SPEED. HAD TO ACCELERATE HARD TO GET TO THE SIDE OF FREEWAY

03/17/2021
Components: AIR BAGS
Incident Date: 03/10/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. *LN Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

03/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

BOTH LOCKS ON OUR SLIDING DOORS HAVE GONE BAD. ONE IS PERMANENTLY LOCKED AND ONE DOES NOT LOCK AT ALL. THE CAR HAS LESS THAN 60K MILES ON IT. THERE IS WEAR AND TEAR ON A VEHICLE, BUT IT SEEMS ODD BOTH WOULD FAIL THAT QUICKLY. A QUICK GOOGLE SHOWS THAT THIS APPEARS TO BE A KNOWN ISSUE.

03/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

MY 2016 DODGE GRAND CARAVAN HAS 67,842 MILES. I AM THE ORIGINAL OWNER. LOUD BUZZING SOUND EVERY TIME I PARK 2016 DODGE GRAND CARAVAN AND PRESS UNLOCK TO UNLOCK DOORS. I WAS TOLD IT IS THE ACTUATOR. I WAS TOLD ACTUATOR IS $500 TO $600 TO FIX. I WAS TOLD THIS IS COMMON IN 2016 DODGE GRAND CARAVANS WITH 60,000 MILES. NHTSA SHOULD CLASSIFY THIS COMMON ACTUATOR COMPLAINT ON 2016 DODGE GRAND CARAVANS WITH 60,000 MILES AS A RECALL.

03/14/2021
Components: STRUCTURE
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

I DRIVE 10 MINUTES AND PARKED. I WENT TO UNLOCK REAR DRIVER SIDE SLIDING DOOR. IT WAS STUCK. MY INFANT DAUGHTER IS THERE AND I COULD NOT MANUALLY OR ELECTRONICALLY GET THE DOOR TO OPEN. IT'S A SAFETY CONCERN.

03/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

MILEAGE NOW 41,000 MILES. VEHICLE PARKED. DRIVER'S SIDE REAR DOOR LATCH IS STUCK IN LOCKED POSITION. THE REAR DOOR CANNOT BE OPENED BY THE REMOTE, INSIDE DOOR BUTTONS OR MANUALLY. IN THE EVENT OF A CRASH INVOLVING THE PASSENGER SIDE DOOR,OCCUPANTS ARE STUCK IN THE REAR. POTENTIALLY DANGEROUS SITUATION. THIS IS THE SECOND FAILURE OF THE SAME LATCH. IT WAS REPLACED ORIGINALLY IN NOV 2017 UNDER WARRANTY AT 25,500 MILES. LOOKING AT OTHER INTERNET COMMENTARY, THIS IS A KNOWN PART FAILURE AND DEFECT WITH POTENTIAL TO CAUSE PASSENGER HARM. I FEEL CHRYSLER / DODGE SHOULD ISSUE A RECALL TO REPLACE DEFECTIVE PARTS OR AS A MINIMUM REPLACED FAILED LOCK ACTUATORS UNDER A SPECIAL WARRANTY.

03/10/2021
Components: STRUCTURE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

OUR PASSENGER SLIDING DOOR, OF OUR 2016 DODGE GRAND CARAVAN, HAS BEEN MAKING A BUZZING NOISE WHEN WE HIT THE UNLOCK BUTTON. AFTER DOING SOME READING WE HAD CONCERNS THE DOOR WOULD SOON NOT FUNCTION. THEN, JUST A COUPLE WEEKS LATER, OUR DRIVER'S SIDE SLIDING DOOR WAS STUCK IN THE LOCK POSITION. IT CAN'T OPEN, MANUALLY OR AUTOMATICALLY. HUGE SAFETY CONCERN. I BROUGHT IT INTO THE SHOP AND THE DRIVER'S SIDE SLIDING DOOR WILL BE $1,000 TO FIX AND THE PASSENGER DOOR WILL BE SOON TO FOLLOW. IT SOUNDS LIKE THIS IS A COMMON PROBLEM IN THESE GRAND CARAVANS. SOMETHING ISN'T RIGHT.

03/06/2021
Components: STRUCTURE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, I WAS TOLD IT IS A BAD ACTUATOR. THIS POSES A SAFETY RISK FOR PASSENGERS IN THE SECOND AND THIRD ROWS IF THEY MUST EXIT THE VEHICLE IN AN EMERGENCY. THIS IS A PREVALENT PROBLEM WITH IS YEAR, MAKE AND MODEL AND SHOULD BE A RECALL DUE TO THE SAFETY RISKS

03/04/2021
Components: ENGINE
Incident Date: 02/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

LEFT CYLINDER HEAD FAILURE. "PENTASTAR TICK" CYLINDER 2 MISSFIRE, RANDOM MISSFIRE. LOSS OF POWER IN MOTION. NO OVERHEATING. JUST FAULTY MECHANINCAL FAILURE. THIS IS COVERED UP UNTIL 2014. SAME ENGINE. SAME PROBLEMS!

03/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

LOUD BUZZING NOISE FROM AUTOMATIC LOCKS EITHER FROM KEY ACTUATION OR SPEED.

03/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

SIGNIFICANT OIL LEAK ON 2016 GRAND CARAVAN DUE TO OIL FILTER HOUSING CRACK. MECHANIC WAS CAREFUL NOT TO OVER TORQUE AND LEAK DID NOT OCCUR UNTIL OUTSIDE TEMPERATURES DROPPED BELOW ZERO. LEAK WAS DISCOVERED WHILE VEHICLE WAS STATIONARY BC OF LARGE PUDDLE OF OIL. VEHICLE IS UNSAFE TO DRIVE.

02/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

FAULTY DOOR LOCK ACTUATOR ON BOTH POWER SLIDING DOORS AND HAVE DONE NOTHING TO PROVOKE THE ISSUE JUST WENT OUT ON A VAN THAT'S 4 YEARS OLD ABSOLUTELY INSANE

02/23/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLATCH OR OPEN AS DESIGNED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THE ACTUATOR FAILED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. THE DEALER EXPLAINED THE PASSENGER SIDE WOULD FAIL SOON. *JS

02/18/2021
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

MY TRANSMISSION IS GOING OUT CAR GOES INTO 5 RPM WHEN ONLY GOING 30-40 MPH BACK SEATS DON'T UNLOCK TO FOLD AWAY BACK SLIDING DOORS DON'T LOCK EVEN AFTER ALARM IS ACTIVATED AND HAVE HAD A BRAKE IN

02/16/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

I WAS GOING BACK TO HOME AT 8:45 PM WHEN I TURN A ROAD AND PRESS THE GAS TO KEEP GOING THE VEHICLE NEVER MOVE FORWARD AND DID STOP COUPLE SECONDS LATER AND NEVER MOVED AGAIN THE VEHICLE START AND EVERYTHING DOES WORK BUT WON'T MOVE FORWARD OR BACK UP

02/15/2021
Components: EXTERIOR LIGHTING
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG9GC******
Summary

THE LIGHT THAT RUNS ACROSS THE BACK OF THE TRUCK (RAIL LIGHT) CUTS ON AN OFF DUE TO WATER THAT IS INSIDE THE LIGHT DUE TO O A MANUFACTURING PROBLEM. THE CASE THAT THE LIGHT IS IN HOLD MOISTURE. IT SHORT THE LIGHT OUT AND IT ALSO CAN START A FIRE. I ALMOST GOT HIT BY AN 18 WHEELER TRUCK AT NIGHT BECAUSE THE LIGHTS WENT OUT ON THE BACK WITH OUT ME KNOWING IT. MY 4 CHILDREN AND I COULD'VE DIED. PLEASE LOOK INTO THIS. THERE ARE SEVERAL MODELS WITH THIS PROBLEM.

02/13/2021
Components: POWER TRAIN
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

VEHICLE WAS IN MOTION GOING DOWN ROAD WOULD REV REAL HIGH LIKE IT WAS A NEUTRAL EVERY ONCE IN AWHILE TO THE POINT WHERE IT DOESN'T WANT TO MOVE

02/11/2021
Components: STRUCTURE
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4GC******
Summary

2016 DURANGO LIFTGATE HAS WATER DAMAGE ON THE LEFT SIDE WITHIN 2 YEARS OF IT BEING PURCHASED BRAND NEW. I CALLED DODGE AND THEY ADVISED ME THAT THE CAR WAS OUT OF WARRANTY, BY LESS THAN 500 MILES. I RECENTLY PURCHASED A 2019 DURANGO LIFTGATE FROM EBAY BECAUSE MOPAR HAS A NATIONWIDE SHORTAGE ON THIS ITEM AND WITHIN 60 DAYS IT HAPPENED AGAIN BUT THIS TIME ON THE RIGHT SIDE. MOPAR IS MANUFACTURING THIS LIFTGATE TO GAIN PROFIT, BECAUSE THEY KNOW THAT THIS WILL CONTINUE TO HAPPEN. THEY ARE NOT HELP TO CUSTOMER WHO ARE A VICTIM OF THEIR DEFECTIVE PRODUCT.

02/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE LEFT PASSENGER SLIDING DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS IS A MAJOR SAFETY ISSUE FOR PASSENGERS IN MIDDLE AND REAR SEATS. IT WAS REPAIRED ONCE BY A SHOP. RIGHT SIDE PASSENGER SLIDING DOOR IS MAKING A BUZZING NOISE, SIGNALING THAT IT MAY GO NEXT.

02/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

PASSENGER SLIDING DOOR LOCKS ARE FAILING. MAKE VERY LOUD BUZZING NOISE WHEN ACTIVATED. SOUNDS LIKE A WRONG ANSWER BUZZER... AND IT IS LOUD ENOUGH TO STARTLE PASSENGERS. ONE SIDE SEEMS TO NOT UNLOCK ON FIRST TRY. THIS HAPPENS ANYTIME LOCKS ARE ACTIVATED TO LOCK OR UNLOCK, BOTH WHILE MOVING AND WHILE STATIONARY.

02/03/2021
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/19/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

MY HOOD FLEW OPEN WHILE DRIVING ON THE HIGHWAY, AND I CHECKED THE NHTSA SITE AND SEE THERE WAS A RECALL FOR THE HOOD LATCHES, BUT APPARENTLY NOT FOR

02/01/2021
Components: POWER TRAIN
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

TRANSMISSION WENT WHILE DRIVING ON A SECONDARY ROAD IN MAINE AROUND 30 MPH GOING STRAIGHT WITH 107,392 MILES.

01/28/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

DRIVER SIDE DOOR LOCK ACTUATOR HAS FAULTED RESULTING LOUD BUZZ SOUND DUE TO THE ELECTRICAL MOTOR IN ACTUATOR TO NOT PROPERLY MOVE. FEARFUL OF A ELECTRICAL SHORT OCCURRING ESPECIALLY SINCE THIS WHERE MY 4YR OLD DAUGHTER HAS TO SIT. ALSO IF THE LOCK POSSIBLY GOES COMPLETELY OUT I'M FEARFUL OF 2 THINGS 1. AS MY DAUGHTER SIT BY THAT DOOR IT AT ANY MOMENT BECOMES NOT LOCKED ALLOWING HER TO OPEN WHILE VEHICLE IN OPERATION 2. VEHICLE NO LONGER LOCKED WHILE VEHICLE UNATTENDED ALLOWING ANYONE ACESS IT'S BEEN BUYING FOR AWHILE NOW HAVE NOT RECEIVED ANY SAFETY RECALL INFORMATION ON THIS YET. THANK YOU

01/28/2021
Components: SERVICE BRAKES
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. THE CONTACT STATED THAT THE REMOTE START FAILED TO OPERATE AND THAT THE BRAKE LIGHTS INADVERTENTLY REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS (2817 WATSON BLVD, WARNER ROBINS, GA 31088) WHERE SHE WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND RELAY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED HER NHTSA FOR ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

01/22/2021
Components: EXTERIOR LIGHTING
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9GC******
Summary

THE REAR TRACK LIGHTING FOR RUNNING LIGHTS IS BURNING OUT DUE TO WATER INTRUSION. THE ENTIRE UNIT WILL FAIL FROM THE WATER. VERY COMMON ISSUE WITH THESE DODGES. NO POSSIBLE FIXES OTHER THAN REPLACING UNITS AND THE COST IS REALLY HIGH.

01/22/2021
Components: POWER TRAIN
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

I WAS COMING OFF THE INTERSTATE I20 AT THE DOUGLASVILLE/ HWY 5 EXIT WHEN ALL OF A SUDDEN MY VAN WILL NOT GO IN DRIVE IT WOULD NOT PULL FORWARD IN DRIVE SO I THREW MY HAZZERS ON AND HAD TO PUSH IT OFF THE EXIT AND DOWN THE ROAD INTO A GAS STATION AND GET A TOW TRUCK IT GET IT. IT'S IN A SHOP NOW AND THEY SAID THE TRANSMISSION WENT OUT AND IT ONLY HAS 67,000 MILES ON IT SO THEY ARE HAVING TO REBUILD THE TRANSMISSION I THINK ANYWAY I AM HAVING TO HAVE THE TRANSMISSION REPAIRED.

01/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

OUR 2016 TOWN & COUNTRY HAS A PROBLEM WITH THE DOOR ACTUATORS. I GET A BUZZING WHEN I UNLOCK THE DOORS IN THE PASSENGER SLIDING DOOR. I HAVE SEARCHED ON LINE AND THIS IS COMMON DEFECT IN THIS MODEL VEHICLE AND IT SEEM LIKE THE ISSUE IS KNOWN TO CHRYSLER AND REPORTED TO NHTSA.

01/21/2021
Components: EXTERIOR LIGHTING
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9GC******
Summary

WATER HAS LEAKED INTO THE "RACE TRACK LIGHTING" ON THE LIFT GATE. THIS IS FROM NORMAL, EVERYDAY DRIVING USE AND CARE. THE LIFT GATE TAIL LIGHTS, AS WELL AS LICENSE PLATE LIGHTING NO LONGER FUNCTION. THIS MAKES MY VEHICLE DANGEROUS, AND ILLEGAL TO DRIVE AT NIGHT. I HAVE READ ON MULTIPLE DODGE DURANGO FORUMS THAT THIS IS A COMMON PROBLEM, AND ONE DODGE DEALER I SPOKE TO SAID THEY SEE THIS ALL THE TIME. THE PART ALONE TO FIX THE PROBLEM IS QUOTED AT $1000 BEFORE TAX. TO ME, IT IS CRAZY THAT IT COSTS THIS MUCH SIMPLY TO MAKE MY VEHICLE LEGAL AGAIN, ESPECIALLY WHEN IT IS A COMMON ISSUE ACCORDING TO MY RESEARCH. I FEEL THAT DODGE SHOULD ISSUE A RECALL, AS THIS IS A COMMON PROBLEM, IT'S A SAFETY, AND LEGAL ISSUE, AND IT IS SO EXPENSIVE TO FIX. I BOUGHT A NEWER VEHICLE TO NOT HAVE PROBLEMS, AND IT IS HARD TO BE ABLE TO AFFORD SUCH AN EXPENSIVE FIX WHEN ALL I AM TRYING TO DO IS MAKE MY VEHICLE LEGAL TO DRIVE AGAIN. DODGE NEEDS TO DO THE RIGHT THING, AND TAKE CARE OF THIS PROBLEM THAT HAS PLAGUED MANY OF ITS LOYAL CUSTOMERS.

01/21/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

BOTH OF THE SLIDING DOORS ARE STUCK IN THE LOCK POSITION

01/16/2021
Components: UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 07/23/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJCT2GC******
Summary

THE TRUCK EXCELS WHILE AT A STOP LIGHT WHERE YOU MUST BREAK AGAIN.THE TRUCK THE EMERGENCY BREAK FORWARD AND REAR HAS ACTIVATED WHILE IN MOTION. I TOOK THIS TRUCK TO MEINEKA CAR CARE IN JOLIET IL FOR A TIRE AND BREAKS TO BE LOOKED AT WHILE THEY TEST DROVE THE TRUCKTHEY INSTANTLY SAID THE TRUCK WAS DANGEROUS BECAUSE IT TOOK OFF WHIE THE M ALSO DOING A TEST DRIVE . I HAVE COMPLAINED TO THE DEALERSHIP AND DODGE. I WAS PULLING IN THE DRIVEWAY AND PUT THE CAR IN DRIVE TO PULL INTO THE GARAGE AND IT JERKED HITTING TE GARAGE. TOOK THE TRUCK IN FOR A WHEEL ALIGNEMENT AND COULDNT DRIVE BACK WAS TOLD TO SEND CAR TO DEALERSHIP

01/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE SLIDING DOORS MAKE A LOUD BUZZING SOUND WHEN TRYING TO LOCK OR UNLOCK.

01/10/2021
Components: STRUCTURE
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

WHEN DOORS ARE UNLOCKED A LOUD CLICKING/GRINDING NOISE HAPPENS IN BACK PASSENGER SIDE SLIDING DOOR ..NOT SURE IF DOOR STAYS LOCKED..HAVEN'T REALLY TESTED IN WHILE IN MOTION

01/08/2021
Components: EXTERIOR LIGHTING
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET3GC******
Summary

ABOUT A YEAR AGO, THE PASSENGER SIDE HEAD LIGHT STARTED MALFUNCTIONING. IT WOULD TURN ON AND THEN TURN OFF WITHOUT TRIGGERING A WARNING OR ANNOUNCEMENT OF THE OUTAGE. I REPLACED IT AT A COST OF ABOUT $400. NOW, THE DRIVER'S SIDE HEADLIGHT IS HAVING THE SAME FAILURE WITHOUT THERE BEING A WARNING OR ANNOUNCEMENT OF THE ISSUE AND I'M HAVING TO SPEND ANOTHER $400 TO GET IT REPLACED. IT IS CLEARLY A DEFECTIVE PART AND I'M FURIOUS THAT THESE LIGHTS ARE SO COSTLY TO REPLACE. I THOUGHT LEDS WERE SUPPOSED TO BE MUCH LONGER LASTING. I DON'T WANT TO GET PULLED OVER FOR HAVING A HEADLIGHT OUT. DODGE NEEDS TO HAVE A RELIABLE AND SAFE PRODUCT. THIS IS SAFETY ISSUE.

01/07/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE REAR DRIVER SIDE DOOR WILL NOT UNLOCK. IT DOES NOT UNLOCK WITH THE KEY FOB, OR BY MANUALLY TRYING TO UNLOCK THE MECHANISM. THEREFORE, MY CHILDREN CANNOT EXIT THE CAR FROM THE DRIVERS' SIDE. THIS FIRST HAPPENED AFTER TRYING TO UNLOCK THE DOOR USING THE KEY FOB, WHILE PARKED, AND TRYING TO RE-ENTER THE CAR. THIS ISSUE PREVIOUSLY HAPPENED WITH THE REAR PASSENGER SIDE DOOR. THIS IS A KNOWN ISSUE WITH THE CAR AND MUST BE RECALLED.

01/04/2021
Components: SEATS
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING 55 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS HOWEVER, PAUL SHERRY CHRYSLER JEEP DODGE RAM (8645 N CO RD 25A, PIQUA, OH 45356, (937) 778-0830) WAS CONTACTED AND PROVIDED A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

12/30/2020
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

WHILE DRIVING THE ENTIRE VEHICLE INCLUDING ALL FUNCTIONAL SYSTEMS SIMPLY SHUTS OFF. THIS HAS HAPPENED 2 TIMES IN THE LAST 2 MONTHS. ALL SYSTEMS ARE LOST. BRAKES, STEERING, ENGINE, ETC. THERE IS NO ADVANCED WARING OR INDICATIONS. THERE ARE NO ENGINE WARNING LIGHTS. THE VEHICLE HAS BEEN TAKEN INTO THE DEALERSHIP TWICE TO FIX THIS MALFUNCTION WITH NO SUCCESS/PROGRESS. THIS IS CATASTROPHIC FAILURE BECAUSE ALL VEHICLE CONTROLS ARE LOST. BOTH TIMES THE VEHICLE WAS BEING DRIVEN. ONCE IN THE CITY AND THE OTHER WHILE ON THE HIGHWAY.

12/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

A LOUD BUZZ SOUND HAPPENS WHEN I LOCK MY VEHICLE OR WHEN MY DOOR AUTOMATICALLY LOCKS. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY OR IN MOTION. WHEN IT LOCKS IT MAKES A VERY LOUD NOISE

12/20/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

OUR 2016 DODGE GRAND CARAVAN STALLS WHILE DRIVING. THERE IS NO INDICATION WHEN IT WILL HAPPEN. WHEN IT DOES HAPPEN, THE DASH INDICATORS LIGHT UP BRIEFLY AND THE ENGINE LOSES ALL POWER. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING IN TRAFFIC ON THE ROAD. I HAVE SEEN HUNDREDS OF SIMILAR COMPLAINTS ONLINE FOR THIS VEHICLE. WE ARE ABLE TO RESTART THE VEHICLE AFTER COMING TO A COMPLETE STOP, BUT THE CHECK ENGINE LIGHT IS NOT ON AND THERE ARE NO ENGINE CODES WHEN WE RESTART. MANY OF THE COMPLAINTS I HAVE READ STATE THAT THE MECHANICS CAN'T FIGURE OUT WHAT IS WRONG BECAUSE THERE IS NO CODE AND CAN'T IMMEDIATELY RECREATE THE ISSUE. WE HAVE HAD THE SAME EXPERIENCE. YET IT CONTINUES TO HAPPEN. OVER AND OVER. MY VEHICLE IS IN THE 5TH GENERATION OF THIS MODEL (2008 - 2020). ACCORDING TO WIKIPEDIA, WELL OVER 1 MILLION HAVE BEEN SOLD IN THE US ALONE. IF HUNDREDS (MAYBE THOUSANDS) OF PEOPLE HAVE COMPLAINED ON THE INTERNET ABOUT THE SAME EXACT PROBLEM WITH THE SAME EXACT VEHICLE, THEN YOU KNOW THERE ARE MULTIPLES MORE WHO HAVE EXPERIENCED THIS ISSUE. LOSING POWER WHILE DRIVING IS A MASSIVE SAFETY ISSUE, NOT JUST FOR THE VEHICLE THAT LOSES POWER, BUT FOR ALL VEHICLES AROUND IT. I AM DATING THIS AS OF 12/19/2020 BECAUSE IT HAPPENED TO ME AGAIN LAST NIGHT, BUT PLEASE NOTE THAT IT HAS HAPPENED REPEATEDLY OVER THE PAST FEW YEARS. THIS ISSUE SHOULD PROMPT A RECALL SO THAT NOBODY IS KILLED.

12/18/2020
Components: POWER TRAIN
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

TRANSMISSION LOSS OF POWER DRIVING DOWN INTERSTATE NOW SLIPS WHILE DRIVING LOCALLY

12/18/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

REAR LIFT WON'T OPEN SOMETIMES AND NOT MANUALLY EITHER. PASSENGER SLIDING DOOR MAKES A BUZZING SOUND WHEN UNLOCKED

12/18/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

I REPORTED TO DODGE MANAGEMENT TEAM OF MR KUNISNIS AND I WAS TRANSFERRED TO MR. AGOSTA. I WAS INSTRUCTED TO BOOKED AN APPOINTMENT TO DODGE HONOLULU BRANCH WHICH I DID TO CHECK MY AIRBAG THAT NEVER WORK SINCE I TOOK THE CAR BRAND NEW AND THE BATTERY IS BEING REPLACED LESS THAN A YEAR FOR 4 TIMES IN 3 YRS. BUT WHEN I BROUGHT MY CAR TO DODGE HONOLULU, I HAVE BEEN INFORMED THAT DODGE MAIN OFFICE DENIED MY CAR CHECK. I INFORMED BOTH MR KUNISKIS AND MR. AGOSTA BUT NEVER HEARD BACK TODAY.

12/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

FAULTY DOOR LOCK ACTUATOR ON PASSENGER SIDE SLIDING DOOR. DOOR MAKES LOUD BUZZING SOUND EVERY TIME THE AUTOLOCK FEATURE IS ACTIVATED (15MPH). I AM CONCERNED THAT THE SLIDING DOOR NOT LOCKING CAN CAUSE AN ISSUE DURING A COLLISION.

12/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE ELECTRIC LOCKS ON BOTH OF THE SLIDING REAR DOORS HAVE A BUZZ WHEN OPENING AND CLOSING THE DOORS, ALSO WHEN UNLOCKING THEM.

12/16/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

PASSENGER SLIDING DOOR MAKES A LOUD BUZZING NOISE AND WILL NOT UNLOCK. CANNOT MANUALLY UNLOCK THE CAR AND UNABLE TO MANUALLY OR AUTOMATICALLY OPEN. UNSAFE CONDITION. PLEASE ASK THEM TO FIX.

12/13/2020
Components: AIR BAGS,SEATS
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

THE DRIVER'S SIDE HEADREST HAS DEPLOYED ON IT'S OWN WHILE PARKED IN A DRIVEWAY AND TURNED OFF. AFTER INSPECTION, THE PLASTIC BRACKETS THAT RETAIN THE METAL PIN THAT IS SUPPOSED TO SECURE THE HEADREST BROKE APART AND RELEASED THE HEADREST INTO A DEPLOYED POSITION. THIS IS A DESIGN FLAW THAT SHOULD BE RECALLED BEFORE SOMEONE BECOMES INJURED. THE HEADREST IS UNDER A SPRING LOADED FORCE THAT THE PLASTIC WAS NOT ENGINEERED TO RESTRAIN.

12/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

THE SLIDING DOOR LOCKS ARE MAKING A LOUD BUZZING SOUND AND NOT LOCKING PROPERLY WHEN I USE MY REMOTE TO LOCK THE VAN. I HAVE TO MANUALLY UNLOCK AND LOCK THE DOOR.

12/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

POWER SLIDING DOOR ON RIGHT SIDE MAKES BUZZING SOUND WHEN ANY FOOD IS OPENED.

12/07/2020
Components: POWER TRAIN
Incident Date: 11/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

TRANSMISSION STARTED MAKING A WHINING NOISE GOING DOWN THE ROAD THEN STOP PULLING HAVING TO REPLACE THE TRANSMISSION AT 92000 MILES AND IT WAS SERVICE REGULAR WE BOUGHT THIS VAN IN 2016 WITH 4 MILES AND NO RECALL ON IT I WILL NEVER BUY ANOTHER ONE DODGE GRAND CARAVAN

12/03/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED WITHIN A MONTH. THE DOOR ACRE COMPLETELY UNUSABLE AND CANNOT BE OPEN

12/02/2020
Components: STRUCTURE
Incident Date: 11/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

ALL OF A SUDDEN THE DRIVER SIDE SLIDING DOOR IS FROZEN LOCKED AND WILL NOT OPEN. I HAVE TRIED EVERYTHING TO BE ABLE TO OPEN THE DOOR - FROM OUTSIDE AND INSIDE AND IT DOES NOT UNLOCK OR OPEN. THIS IS A SERIOUS SAFETY ISSUE - IF MY GRANDCHILDREN ARE SITTING IN THE MIDDLE AND BACK SEATS - HOW WILL THEY GET OUT IN AN EMERGENCY?

11/30/2020
Components: POWER TRAIN
Incident Date: 11/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

TRANSMISSION PUMP FAILED WHILE DRIVING AND RESULTING IN LOSS OF DRIVABILITY. VEHICLE BEGAN MAKING A WHINING SOUND WHILE ON THE INTERSTATE AND WE EXITED THE HIGHWAY. VEHICLE LOST ABILITY TO MOVE WHILE IN A PARKING LOT/DRIVE-THRU.

11/28/2020
Components: POWER TRAIN
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

WHILE DRIVING, THE VEHICLE BEGAN MAKING A VERY FAINT WHINING NOISE. I STOPPED AT A RED LIGHT, AND THEN THE VEHICLE HAD TROUBLE ACCELERATING. I WAS ABLE TO MAKE IT HOME, BUT THE VEHICLE WOULDN'T MAKE IT UP THE DRIVEWAY; IT KEPT ROLLING BACKWARDS. AFTER READING OVER 100 COMPLAINTS WITH THE SAME PROBLEM, I'M PRETTY IRATE TO FIND OUT THERE WAS A RECALL, BUT MY VIN# ISN'T INCLUDED. THE WARRANTY ALSO COVERS THE POWERTRAIN UP TO 60K MILES AND I'M AT 61832, JUST OVER THE WARRANTY. I SHOULDN'T HAVE TO REPLACE MY TRANSMISSION ON A 4 YEAR OLD VEHICLE, WHEN NUMEROUS OTHERS ARE COMPLAINING OF THE SAME PROBLEM AND OTHER VEHICLES OF THE SAME MAKE/MODEL ARE UNDER RECALL.

11/25/2020
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

WHEN EXITING THE FREEWAY, THE POWER GAVE OUT AND THE STEERING WHEEL LOCKED UP. HOWEVER, THE CAR DID NOT SHUT DOWN IT WAS STILL RUNNING BUT WAS UNABLE TO STEER. THE ENGINE LIGHT IS ON, HAD IT CHECKED OUT AND THERE'S ISSUES WITH THE HEADS. THERE HAS BEEN EXTENDES WARRANTIES FOR THIS ISSUE BUT VIN IS NOT INCLUDED.

11/24/2020
Components: STRUCTURE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

REAR SLIDING DOORS GET STUCK ON THE LOCK POSITION AND CAN'T BE OPENED (DEFECTIVE ACTUATOR). THE DEALER WILL NOT REPLACE IT. IF REAR-END CRASH OR FIRE POSSIBLE DEATH MAY OCCUR.

11/24/2020
Components: POWER TRAIN
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE FAILED TO ACCELERATE WITH AN ABNORMAL SOUND COMING FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO KELLY CHRYSLER JEEP DODGE LOCATED AT 78 ZENTS BOULEVARD, BROOKVILLE, PA 15825, (814)- 352-4129, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION HYDRAULIC PUMP AND TORQUE CONVERTER CAUSED A LOSS OF PRESSURE IN THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V462000 (POWER TRAIN). THE FAILURE MILEAGE WAS 52,000.*LN*DT THE CONSUMER STATED HE HAD TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION. *TR*JB

11/19/2020
Components: POWER TRAIN
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE TRANSMISSION BEGAN MAKING WHINING NOISES AROUND 52000 MILES TOOK TO GARAGE SAYS IT'S NORMAL AT 56000 IT WAS GETTING WORSE WHINING.. THEN AT 79000 THE TRANSMISSION STOPPED COMPLETELY

11/15/2020
Components: POWER TRAIN
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

THE TRANSMISSION PUMP HAS FAILED WHILE DRIVING AND NOW THE TRANSMISSION WILL NOT SHIFT SMOOTHLY IT JERKS AND SOMETIMES WON'T SHIFT AT ALL MAKING THE RPM'S GO VERY HIGH BEFORE IT SHIFT WITH A HARD JERK. MAKES A WHINING NOISE AND IS UNSTABLE.

11/13/2020
Components: POWER TRAIN
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE. THE CONTACT STATED THE VEHICLE FAILED TO SHIFT GEARS CORRECTLY WITH THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY TO HAVE THE COMPUTER WAS RESET HOWEVER, THE GEAR SHIFTED INTO FIRST GEAR THEN BACK INTO NEUTRAL. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

11/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

BOTH POWER SLIDING DOORS HAVE A VERY LOUD & ANNOYING BUZZ WHEN OPENING USING THE KEY FOB AS WELL AS WHEN THE VEHICLE REACHES A CERTAIN SPEED WHERE THE DOOR LOCKS AUTOMATICALLY LOCK.THE DIAGNOSIS IS DEFECTIVE POWER LOCK ACTUATORS. THE REPAIR IS VERY EXPENSIVE AND IF NOT REPAIRED, WILL CAUSE THE POWER DOORS TO FREEZE IN A LOCKED POSITION CREATING A SERIOUS SAFETY ISSUE. A RECALL IS NEEDED IMMEDIATELY AS MOST IF NOT ALL OF THE DODGE GRAND CARAVANS IN THE 2015 THROUGH 2017 WILL EXPERIENCE THIS ISSUE.

11/08/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

THE RIGHT SIDE DOOR MAKES A BUZZING SOUND WHEN THE DOOR IS UNLOCKED. THE DOOR LOCK ACTUATOR IS FAULTY

11/08/2020
Components: POWER TRAIN
Incident Date: 10/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

VEHICLE WILL NOT SHIFT GEARS. WILL REV UP AND SLOW DOWN ON IT'S OWN BUT BARELY MOVES. STEPPING ON GAS PADDLE DOES NOT HELP PROBLEM AS IT WILL NOT SHIFT

11/05/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G4RDGBG9GR******
Summary

RIGHT PASSENGER BACK SLIDING DOOR BUZZES WHEN OPEN WITH KEY OR DOOR LOCKS. VERY LOUD. DRIVER SIDE BACK SLIDING DOOR IS JAMMED SHUT. WILL NOT OPEN AT ALL. THIS IS A DANGER AND CAN CAUSE INJURY OR DEATH BECAUSE YOU CAN NOT EXIT FROM DOOR. DEALER SAID THEY CHARGE 155.00 JUST TO DIAGNOSE.

11/02/2020
Components: STRUCTURE
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

THE DRIVER'S SIDE SLIDING DOOR DOES NOT UNLOCK OR OPEN. THE LOCKING MECHANISM IS STUCK IN THE LOCK POSITION AND DOES NOT ALLOW THE DOOR TO UNLOCK/OPEN. THIS HAPPENED WITHOUT ANY EXTERNAL CAUSE. IT JUST STOPPED WORKING ONE DAY AND IS A SAFETY CONCERN DUE TO CHILDREN UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY.*DT*DT CONSUMER WAS TOLD BY THE FCA GROUP ONLY OPTION WAS TO HAVE IT DIAGNOSIS AND PAY FOR THE REPAIR BUT CASE NUMBER [XXX] WAS OPENED ANYWAYS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

11/01/2020
Components: POWER TRAIN
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE TRANSMISSION ON MY DODGE CARAVAN FAILED. THE PUMP ON IT FAILED. THERE IS A RECALL FOR THIS SAME PROBLEM BUT DODGE SAYS IT'S VIN SPECIFIC AND MINE IS NOT COVERED. SINCE THEY HOLD ALL OF THE INFO. HOW DO I KNOW THEY ARE NOT LYING. THE REPAIR COST ME $4,700.00. THEY REFUSE TO PAY. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST. DODGE RECALL IS HTSA 16V46100. THANKS, DAVID J. ARNOLD

10/29/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5GC******
Summary

WHILE DRIVING MY 2016 DODGE DURANGO LIMITED, MY CHECK ENGINE LIGHT CAME ON, THEN THE (ABS) LIGHT CAME ON AND THEN MY BATTERY LIGHT CAME ON. EVERY LIGHT ON THE DASH AND SYSTEM WARNING WAS LIT UP. THEN THEY STARTED FLICKERING AND THEN THE VEHICLE DIED RIGHT IN THE MIDDLE OF A BUSY CITY ROAD DURING PEAK TRAFFIC. I HAVE REPLACED THE BATTERIES THINKING THAT MAY HAVE SOMETHING TO DO WITH IT. I HAVE HAD THE ALTERNATOR CHECKED AND IT IS GOOD. I HAD TO GET IT TOWED TO MY HOUSE AND HAS BEEN SITTING EVER SENSE WITH NO POWER. I DON'T KNOW WHAT THE ISSUE IS, BUT FOR A CAR TO DIE IN THE MIDDLE OF THE ROAD DURING PEAK TRAFFIC IS COMPLETELY UNSAFE AND UNACCEPTABLE. PLUS I HAD ONLY HAD THE CAR FOR 2 MONTHS

10/29/2020
Components: SUSPENSION
Incident Date: 10/21/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG7GC******
Summary

WHILE REVERSING TURNING THE STEERING WHEEL, THE LOWER CONTROL ARM BROKE CAUSING THE TIRE TO COME OFF AND CAUSING A COLLISION.

10/27/2020
Components: POWER TRAIN
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TRANSMISSION IS SLIPPING AND CONTINUING TO GET WORSE!

10/26/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

PASSANGER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN LOCKING AND UNLOCKING. DID SOME RESEARCH ON THE WEB AND FOUND OUT IT IS A COMMON PROBLEM FOR THE ACCUATOR TO STICK OR MALFUNCTION, AND NOW THE BUZZING STOPED AND THE LOCK IS STUCK IN THE LOCK POSITION AND WILL NOT MOVE.I FEEL IT IS A SAFETY ISSUE WITH 3 YOUNG CHILDREN IN THE CAR AND GOD FORBID AND ACCIDENT OCCURS I WANT TO GET MY KIDS OUT QUICKLY AND SAFELY.......SO SAY I GET T BONED ON DRIVERS SIDE AND PASSENGER DOOR WON'T UNLOCK OR OPEN..... LOOKS LIKE MY WIFE IS CRAWLING THROUGH THE CENTER WITH 2 CARSEATS OR OUT THE BACK....LET'S GET THIS FIXED BEFORE IT KILLS SOMEONE

10/23/2020
Components: STRUCTURE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

DRIVER'S SIDE SLIDING DOOR STUCK IN LOCKED POSITION. 46,544 MILES

10/21/2020
Components: POWER TRAIN
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER WHILE DRIVING UPHILL AND THE VEHICLE ROLLED BACKWARDS. THE CONTACT DEPRESSED THE BRAKE PEDAL FOR THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER SALVADORE CHRYSLER DODGE JEEP RAM (442 W BROADWAY #2, GARDNER, MA 01440) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,973.

10/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

SLIDING DOOR MAKING BUZZING NOISE WHEN LOCKING OR UNLOCKING STATIONARY. DOOR LOCK ACTUATOR

10/20/2020
Components: POWER TRAIN
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TRANSMISSION PUMP NOT COVERED HAS THIS PROBLEM SHOULD BE COVERED UNDER RECALL BUT IS NOT WHY

10/20/2020
Components: STRUCTURE
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

THE DRIVER SIDE PASSENGER DOOR WILL NOT OPEN AND IS "LOCKED". NO MANUAL OR FOB ATTEMPT WILL ALLOW ENTRY OR EXIT. IN THE EVENT OF AN ACCIDENT NO ONE WILL BE ABLE TO OPEN THIS DOOR. THIS IS REPORTED 100'S OF TIMES ON VARIOUS SITES AS A KNOWN ISSUE WITH THIS MODEL.

10/19/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

LOCK ACTUATOR IN PASSENGER SIDE SLIDING DOOR DOES NOT FUNCTION, BUZZES LOUDLY. WHETHER VEHICLE IS STATIONARY OR MOVING, LOCK FAILS.

10/19/2020
Components: ENGINE
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE FAILED TO RESTART. THE CONTACT CALLED A TOWING SERVICE HOWEVER, THE VEHICLE WAS UNABLE TO BE JUMP STARTED. THE CONTACT HAD THE BATTERY CHECKED HOWEVER, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. VICTORVILLE MOTORS CHRYSLER JEEP DODGE RAM (14617 CIVIC DR, VICTORVILLE, CA 92394, (760) 843-8317) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VIN. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT HE WAS RESPONSIBLE TO PAY THE DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,888.

10/18/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

OUR SLIDING DOOR HAS SEIZED UP IN THE LOCK POSITION. WE ARE UNABLE TO OPEN IT AT ALL. AFTER READING HUNDREDS OF OTHER COMPLAINTS IT SOUNDS LIKE THE SLIDING DOOR ACTUATOR NEEDS TO BE REPLACED. THIS IS ON ONE SIDE BUT NOW THE OTHER SIDE IS SOUNDING LIKE IT MAY GO AS WELL. HAVING DOORS WE CAN NOT OPEN IS A SAFETY ISSUE AND NEEDS TO BE FIXED BEFORE WE ARE COMFORTABLE DRIVING WITH OUR CHILDREN AGAIN. THE VEHICLE IS A 2016 DODGE CARAVAN AND JUST BROKE 60K MILES. AVERAGE FIX IS OVER $1100 AND THE MECHANICS ARE ALL TO FAMILIAR WITH THE ISSUE.

10/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE PASSENGER SIDE SLIDING DOOR LOCK ACTUATOR MAKES A LOUD OBNOXIOUS BUZZING SOUND WHEN IT IS UNLOCKED. IT HAPPENS EVERY TIME THE ACTUATOR UNLOCKS THE DOOR. WE ARE CONCERNED AS IT IS A SIGN OF A FAULTY PART THAT COULD AT SOME POINT FAIL COMPLETELY CREATING A SAFETY HAZARD. MANY 2016 DODGE GRAND CARAVAN OWNERS ARE COMPLAINING OF THIS EXACT SAME PHENOMENON. APPARENTLY A GEAR WITH PLASTIC TEETH IS WEARING DOWN AND A WORM GEAR IS GRINDING ON THE TEETH. THIS WILL EVENTUALLY CAUSE TOTAL FAILURE. THERE NEEDS TO BE A RECALL ON THIS AS IT IS A SYSTEMIC PROBLEM.

10/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

BOTH SLIDING DOORS ON MY VEHICLE ALL OF A SUDDEN STOPPED WORKING WITH NO WARNING GIVING. I'VE LOOKED INTO THIS AN SEEN THERE HAS BEEN MANY COMPLAINT ABOUT THIS ISSUE TO DODGE AND NOTHING HAS BEEN DONE. UNABLE TO OPEN THE SLIDING DOORS IS A SAFETY ISSUE AND PUTS PEOPLE LIVES IN DANGER ON A DAILY BASIS DUE TO NOT ADDRESSING THE ISSUE IMMEDIATELY. I AM REACHING OUT TO HAVE THIS ISSUE RESOLVED BEFORE SOMEONE LOSE THEIR LIFE TO THIS OR EITHER SOMEONE KIDS. IF THERE IS AN EMERGENCY WITH AN FIRE, OR AND ACCIDENT AND PEOPLE NEED TO VACATE IMMEDIATELY THERE WILL BE LIVES LOST.

10/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

PASSENGER SIDE DOOR LOCK IS FROZEN IN THE LOCKED POSITION. CAN'T UNLOCK OR OPEN DOOR. THIS IS A FIRE/SAFETY HAZARD.

10/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

DRIVERS SIDE SLIDING PASSENGER DOOR STUCK IN LOCKED POSITION. CANNOT OPEN MANUALLY OR ELECTRONICALLY.

10/05/2020
Components: AIR BAGS,STRUCTURE
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO OPERATE CORRECTLY. THE AIR BAG WARNING LIGHT ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED. THE VEHICLE WAS TAKEN TO RIO VISTA DODGE CHRYSLER JEEP INC (1006 STATE HIGHWAY 12, DIRECTIONS RIO VISTA, CA 94571-1442) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE OCS PASSENGER REAR DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,500.

10/02/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5GC******
Summary

VEHICLE TURNS OFF WHILE DRIVING. THE IGNITION BUTTON GOES TO ACC. THE CLUSTER BOARD THEN SAYS TO PRESS BRAKE AND PUT VEHICLE IN PARK. THIS IS HAPPENING MORE OFTEN IT WAS PERIODICALLY BUT NOW HAPPENING ON EVERY TRIP.

09/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

SLIDER DOORS WILL NOT OPEN MANUALLY. DOORS NO LONGER AUTO LOCK WHILE DRIVING HAS COMMENCED. REAR HATCH WILL NOT OPEN WITH FOB OCCASIONALLY.

09/28/2020
Components: STRUCTURE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE LOCKS ON BOTH SLIDING SIDE DOORS HAVE STOPPED WORKING. THE PASSENGER SIDE DOOR WILL NOT LOCK AND THE DRIVERS SIDE DOOR HAS LOCKED AND WILL NOT UNLOCK. THE DRIVERS SIDE SLIDING DOOR IS UNUSABLE. THIS CONDITION IS UNSAFE AND IS DOCUMENTED BY MULTITUDES OF OTHER OWNERS. THESE LOCKS ARE NOT RELIABLE AND SHOULD BE RECALLED. THE COST IS APPROXIMATELY $1000 A DOOR AND IS NOT REASONABLE FOR AN OWNER TO ABSORB WHEN IT IS AN OBVIOUS DESIGN DEFICENCY.

09/27/2020
Components: POWER TRAIN
Incident Date: 09/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

TRANSMISSION ISSUES AS DESCRIBED IN THE TRANSMISSION RECALL FOR THE FUDGE GRAND CARAVANS IN 2016 HAPPENED TO US, LOSS OF POWER TO THE DRIVE TRAIN WHILE THE VEHICLE WAS IN OPERATION AND MOVING. SEEMS OUR VIN IS NOT IN THE RECALL LIST.

09/27/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

MY 2016 DODGE CARAVAN RECENTLY STARTED A LOUD BUZZING NOISE AFTER THE DOOR LOCKS OR UNLOCKS. THIS BUZZING HAPPENS WHEN I UNLOCK/LOCK OR OPEN THE DOORS.

09/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

IN THE PAST FEW MONTHS THE BOTH SLIDING DOORS OF THE VAN HAVE NOT BEEN WORKING PROPERLY. TODAY SEPTEMBER 27, 2020 BOTH DOORS DO NOT OPEN AND STAY IN THE LOCK POSITION. IT IS ONLY ABLE TO OPEN BY PULLING THE LOCK TOWARDS UNLOCK POSITION AND THEN PULL THE HANDLE. THE KEY FOB AND THE OPEN DOOR BUTTONS IN THE CAR DO NOT WORK AND THERE IS A SLIGHT CLICK SOUND SOMETIMES BUT THE DOOR STAYS LOCKED. THIS IS A BIG SAFETY ISSUE AS IF WE WERE TO CRASH OUR CHILDREN AND OR PASSENGERS WILL NOT BE ABLE TO EXIT THE CAR!!!!! SEEMS LIKE IT IS HAPPENING TO QUITE A FEW DODGE OWNERS.

09/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE DOOR LOCK ACTUATOR ON THE RIGHT REAR SLIDING DOOR HAS STOPPED WORKING. MY DOOR IS STUCK ON UNLOCK, AND IS UNABLE TO BE LOCKED, MANUALLY OR OTHERWISE. MY DOOR ALSO MAKES A LOUD BUZZING NOISE EVERY TIME I PRESS THE UNLOCK BUTTON.

09/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

I HAD TO GO TO TOWN AT NIGHT TO GET GROCERIES FOR DINNER I PUT MY CHILD IN THE BACKSEAT. WE GOT TO THE GROCERY STORE I PARKED RIGHT AT THE STORE DOORS BECAUSE SOME PEOPLE WERE WALKING AROUND IN THE PARKING LOT, I GOT OUT OF MY VAN AND WENT TO GET MY CHILD OUT AND THE DOOR WAS LOCKED AND WOULD NOT UNLOCK. THE PEOPLE NOTICED ME STRUGGLING TO GET THE DOOR OPEN AND CAME TOWARDS US AND I JUST GOT BACK IN THE VAN AND LEFT. THIS IS A SERIOUS SAFETY HAZARD THAT DODGE SHOULD FIX! I PRAY NO ONE DIES DUE TO BEING LOCKED IN DURING AN EMERGENCY.

09/23/2020
Components: STRUCTURE
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN AS THE LOCK APPEARS TO BE STUCK. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. VEHICLE WAS STATIONARY AS IT JUST RANDOMLY WOULD NOT OPEN ONE MORNING.

09/22/2020
Components: STRUCTURE
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

BOTH THE LEFT AND RIGHT SIDE SLIDING DOORS OF OUR 2016 DODGE GRAND CARAVAN SXT WILL NOT OPEN BECAUSE OF DEFECTIVE SOLENOID VALVES INSIDE THE DOORS. WE ARE UNABLE TO OPEN THE SLIDING DOORS ELECTRONICALLY (PUSH BUTTONS OR KEY FOBS) OR MANUALLY, DUE TO THE FAILED DOOR ACTUATOR VALVES. AS A RESULT, THE SLIDING DOORS ARE COMPLETELY INOPERABLE AND STUCK IN THE CLOSED POSITION. OCCUPANTS COULD EASILY BE TRAPPED IN AN EMERGENCY SINCE THEY WOULD HAVE TO CLIMB INTO THE FRONT SEAT, OR CRAWL OUT THE REAR HATCH TO EXIT THE VEHICLE. THIS IS A MAJOR SAFETY HAZARD. THE SLIDING DOORS STARTED MAKING A LOUD NOISE WHEN WE USED THE KEY FOB TO LOCK THE DOORS. AFTER A WEEK OR SO, THE LOUD NOISE STOPPED AND THE DOORS WOULD NO LONGER OPERATE. OUR VEHICLE IS PAST THE WARRANTY DATE AND THE DEALER STATES THE REPAIR IS IN EXCESS OF $2,300. WE HAD THE SAME ISSUE WITH OUR 2007 GRAND CARAVAN AS WELL.*DT

09/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

MY 2016 DODGE GRAND CARAVAN SPORT VAN, WHICH HAS SLIGHTLY OVER 50,000 THE BACK DRIVER'S SIDE PASSENGER DOOR JUST STOPPED WORKING. IT WORKED IN THE MORNING. AFTER DRIVING TO THE DESTINATION. BUT THEN IN THE AFTERNOON, IT REFUSED TO OPEN WHEN I WAS HEADED HOME. I HAVE USED THE FOB, MANUALLY FROM THE OUTSIDE AND INSIDE AS WELL AS THE OVERHEAD BUTTON IN THE VAN. IT MAKES NO SOUND AS IF IT IS TRYING TO OPEN. THIS IS A HUGE SAFETY HAZARD SHOULD ANYONE EVER GET STUCK IN THE VAN. DEALERSHIP IS REFUSING TO FIX UNLESS I PAY OUT OF POCKET, DESPITE OTHERS HAVING THE SAME COMPLAINT. AT THE VERY LEAST A RECALL NEEDS TO BE DONE.*DT

09/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RFGCG1GR******
Summary

THE DRIVERS SIDE SLIDING DOOR GETS STUCK IN THE LOCKED POSITION AND WONT UNLOCK SO THE DOOR WILL NOT OPEN ELECTRONICALLY OR MANUALLY.*DT CONSUMER HAS STATED DOOR HAS GOTTEN STUCK ON MULTIPE OCCASIONS, 3 TO 4 TIMES BEFORE IT WOULD OPEN.

09/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

WHEN THE DOORS ARE LOCKED OR UNLOCKED THEY MAKE A BUZZING NOISE.

09/17/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

DRIVER SIDE SLIDER DOOR IS LOCKED SHUT AND I CANNOT OPEN IT. I BELIEVE THE ACTUATOR HAS GONE BAD. DODGE NEEDS TO STAND UP AND TAKE RESPONSIBILITY FOR THE REPAIR ON THIS. THERE ARE MANY, MANY COMPLAINTS ON THIS ITEM. THE REPAIR COST IS WAY TOO MUCH CONSIDERING ALL THE COMPLAINTS. STAND UP AND TAKE OWNERSHIP FOR YOUR PRODUCTS. THAT IS THE BEST WAY TO EARN LOYALTY FROM BUYERS.

09/15/2020
Components: POWER TRAIN
Incident Date: 09/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STOPPING FOR FUEL, THE CONTACT DROVE APPROXIMATELY A MILE AWAY AT 40 MPH, WHEN THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE VEHICLE SEEMED LIKE IT WAS SHIFTED INTO NEUTRAL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE EVENTUALLY FAILED TO EXCEED 5 MPH. CRYSTAL LAKE CHRYSLER JEEP DODGE RAM (5404 S ILLINOIS RTE 31, CRYSTAL LAKE, IL 60012, (815) 768-2885) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT WAS ALSO INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.*DT*DT *TR*DT *TR*DT*JB

09/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/07/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, WHEN SHE STARTED TO SMELL SOMETHING BURNING INSIDE OF THE CAB OF THE VEHICLE. THE CONTACT STATED SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED AND THEN THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE IGNITION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE FUSE BOX WAS NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT CALLED LOCAL DEALER LIVONIA CHRYSLER JEEP LOCATED AT 30777 PLYMOUTH RD, LIVONIA, MI 48150, (734) 525-5000 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 54,727. *LN *JS

09/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE SLIDING DOORS MAKE A BUZZING NOISE WHEN I USE THE LOCK / UNLOCK BUTTON ON MY KEY FAB OR DRIVERS DOOR.

09/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

EVERY TIME I LOCK OR UNLOCK THE DOORS A LOUD BUZZ COMES FROM THE PASSENGER SLIDING DOOR

09/14/2020
Components: STRUCTURE
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

DRIVER SIDE BACK SLIDING DOOR WILL NOT OPEN. DOES NOT OPEN MANUALLY OR WITH THE KEY FOB.

09/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

MY PASSENGERS REAR DOOR WAS NOT LOCKING WHETHER WHEN THE VEHICLE IS PARKED, RUNNING, AND DRIVING. IF SOMEONE WAS TO ATTACK ME, OR MY FAMILY, I WOULD HAVE INSTINCTIVELY LOCKED THE DOOR. IT WOULD NOT HAVE HAD ANY EFFECT ON KEEPING PEOPLE OUT. IN MY RESEARCHING OF HOW TO FIX THE PROBLEM, I DISCOVERED THAT THE MORE COMMON PROBLEM IS THAT THE DOOR WILL NOT UNLOCK CREATING A GREATER HAZARD FOR EMERGENCY EGRESS. THE PART IS RELATIVELY CHEAP, BUT IT IS A REAL BEAR TO REPLACE. PREVIOUS VERSIONS OF THE DODGE GRAND CARAVAN ARE MUCH EASIER TO REPAIR. (I.E., 2000-2008+?) AND CHEAPER TO REPAIR. HOWEVER, ON THE 2016 VERSION (2010-2020) ONE HAS TO DISASSEMBLE THE WHOLE INNER DOOR COSTING $600+ FOR A SIMPLE REPLACEMENT. WITH THE HASSLE, AND COST OWNERS OF VEHICLES WITH SIMILAR PROBLEMS ARE LIKELY TO "LIVE WITH IT." AND PUT THEIR FAMILY AT RISK. HTTPS://YOUTU.BE/DDDCLYJILYA

09/11/2020
Components: ENGINE
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HER MOTHER WAS TURNING INTO THE DRIVEWAY, THE VEHICLE SHUTOFF. THE POWER STEERING AND BRAKES BECAME INOPERABLE. THE DRIVEWAY HAD A ROCKY SURFACE AND SHE WAS GOING 10 MPH SO THE VEHICLE SLOWED DOWN TO A STOP. THE CONTACT'S MOTHER WAITED 5 MINUTES BEFORE RESTARTING THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE FAILURE RECURRED TWICE. THE DEALER AUDUBON CHRYSLER CENTER (2945 US HIGHWAY 41 N, HENDERSON, KY 42420, (270) 826-1270) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH AND TIPM SWITCH COULD BE REPLACED AT A COST OF OVER $1,200 HOWEVER, THERE WAS NO GUARANTEE THAT THE REPAIRS WOULD FIX THE ISSUE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 70,000.

09/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

IN APRIL 2019 ONE SLIDING DOOR STAYED LOCKED THEN THE OTHER SLIDING DOOR STAYED LOCKED I REPORTED IT HERE AND WAS ASKED IF I HAD NOTIFIED CHRYSLER AND I HAD. TOOK TO DEALERSHIP AND THOUGHT THEY WERE FIXED AT A COST OF $1062.00. IN APRIL 2020 I FOUND THE DRIVERS SLIDING DOOR WAS NOT LOCKING, YOU CAN OPEN IT WHILE DRIVING DOWN THE ROAD. TO ME THIS IS A SAFETY HAZARD SINCE MY GRANDSON SITS BACK THERE AND LIKES TO PLAY WITH THE DOOR CONTROLS.

09/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

BOTH LATCH ASSEMBLY'S ON SLIDING DOORS DO NOT WORK

09/10/2020
Components: POWER TRAIN
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

ON FRIDAY SEPT 4TH I WAS USING MY VEHICLE NORMALLY . AFTER TURNING IT OFF AT MY HOME AFTER GOING TO THE BANK, I ATTEMPTED TO TURN IT BACK ON TO GO TO WORK AND IT WOULDN'T MOVE INTO GEAR. I PUT THE VEHICLE IN DRIVE, BUT THE ENGINE JUST MADE A REVVING SOUND AND DIDN'T MOVE. I TRIED REVERSE, NEUTRAL, DRIVE AND THE VEHICLE ONLY REVVED. AFTER MISSING WORK, WE HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP THAT TOLD US A RECALL WAS NOT INCLUDING OUR VIN #. THEY EXPLAINED THAT THE TRANSMISSION PUMP WASN'T GETTING FLUID TO THE TRANSMISSION AND SINCE IT FAILED OUR TRANSMISSION WAS DAMAGED. WE OUR NOW FACING NEEDING A NEW TRANSMISSION. I DON'T SEE HOW THERE IS AN ACTIVE RECALL THAT INCLUDES MY MAKE AND YEAR AND VEHICLE TYPE BUT EXCLUDES MY VIN. IF I HAD BEEN AWARE OF A RECALL A SMALL REPAIR COULD HAVE BEEN MADE. NOW MY VEHICLE NEEDS AN ENTIRE NEW TRANSMISSION. THIS COULD HAVE BEEN DEADLY IF MY VEHICLE DIED IN THE MIDDLE OF AN INTERSECTION. A CARAVAN IS SOLD SPECIFICALLY AS A FAMILY VEHICLE. YET THIS COMPANY IS PUTTING MY BABIES AT RISK. IF THEIR TRANSMISSION PUMP IS BAD IT'S IN ALL THE CARAVANS, NOT JUST ONE OR TWO. THIS NEEDS TO BE FIXED BEFORE SOMEONE ACTUALLY GETS INJURED.

09/09/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

WHEN APPROACHING A RED LIGHT GOING SLOW SPEED AND SLOWING DOWN, CAR SUDDENLY ACCELERATED AS IF IT WAS REGAINING CRUISE CONTROL SPEED, THEREFORE SLAMMING INTO THE CAR IN FRONT OF ME. PRESSING ON BREAK DID NOT HELP. IS THIS A RECALL ISSUE? I SEE OTHERS ON HERE WITH SAME ISSUE. I RECEIVED A CITATION. CAR WAS TOTALED. THIS IS NOT RIGHT.*DT*JB

09/08/2020
Components: POWER TRAIN
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED. THE VEHICLE LOSS MOTIVE POWER AND WAS COASTED TO THE SHOULDER OF THE ROADWAY. THE VEHICLE WAS TURNED OFF AND AN INDEPENDENT MECHANIC WAS CALLED OUT TO THE LOCATION TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC DETERMINED THAT THE TRANSMISSION PUMP FAILED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO CHRYSLER DODGE JEEP RAM FIAT FT. WALTON (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548) WHERE A SECOND DIAGNOSTIC TEST WAS PERFORMED AND IT WAS DETERMINED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.*DT*JB

09/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

THE DRIVER BACK DOOR MAKES A LOUD SOUNDS WHEN IS BEING LOCKED.

09/07/2020
Components: POWER TRAIN
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

UPON PRESSING THE GAS PEDAL TO ACCELERATE IT FEELS AND SOUNDS AS IF MY VAN IS IN THE NEUTRAL POSITION. IT TAKES TIME FOR IT TO FINALLY 'CATCH' AND BEGIN TO ACTUALLY ACCELERATE. THE HOTTER IT IS THE WORSE THE VAN SEEMS TO GET WITH THIS PROBLEM TO THE POINT WHERE IT MAKES A HIGH PITCH SOUNDS LIKE IT IS JUST BEING SET TO A NEUTRAL POSITION AND PRESSING THE GAS PEDAL TO MAKE A HIGH PITCHED SOUND. AT THIS POINT IT DOES NOT MOVE UNTIL SOMETHING FINALLY 'CATCHES' AND MAKES IT GO-EVEN THEN MOVING FROM A CRAWL SPEED. WHILE DRIVING THE VEHICLE IT ALSO MAKES A HIGH PITCH SOUND FROM THE ENGINE AREA.

09/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE SLIDING DOORS ARE LOCKED, WILL NOT OPEN, STUCK CLOSED, WILL NOT MANUALLY OR POWER OPEN. THIS IS A SAFETY ISSUES AS MY CHILDREN CANNOT ENTER OR EXIT THE VAN. THERE IS NO WAY TO FOR PASSENGERS TO OPEN THEIR DOOR. WILL NOT OPEN FROM INTERIOR OR EXTERIOR.*DT

09/05/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

ALL OF THE SUDDEN, I HAVE NO POWER TO EVEN GET OVER 40 MPH. GREAT TO HAPPEN IN A BUSY CITY WITH MY CHILD IN THE CAR RECOVERING FROM SURGERY. HAD TO PULL OVER AND GET A RIDE HOME.

09/01/2020
Components: POWER TRAIN,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

IF THE TRANSMISSION LOSES HYDRAULIC PRESSURE, THE VEHICLE MAY LOSE MOTIVE POWER, INCREASING THE RISK OF A CRASH.

08/31/2020
Components: STRUCTURE
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

I BOUGHT A 2016 DODGE CARAVAN NEW FROM THE DEALERSHIP AND HAVE HAD SEVERAL ISSUES WITH REAR SLIDING DOORS NOT OPENING. THEY REPLACED THE DOOR RELAY SHORTLY AFTER PURCHASING THIS VEHICLE. ON NUMEROUS OCCASIONS 1 OR BOTH REAR SLIDING DOORS WITH LOCK AND WON'T RELEASE FROM THE INSIDE OR OUTSIDE AFTER UNLOCKING WITH KEY FOB AND THEN TRIED MANUALLY UNLOCKING FROM INSIDE. THIS HAS HAPPENED MANY TIMES IN THE WINTER AND AFTER ABOUT 5 MINUTES OF DRIVING THE DOOR WILL OPEN AS I'M DRIVING. I HAVE SMALL CHILDREN AND THIS IS A SERIOUS SAFETY ISSUE. THIS IS NOW HAPPENING IN THE SUMMER AS WELL MAKING ME THINK IT WASN'T DUE TO FROZEN DOORS. I'VE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM BECAUSE THE DOORS WILL EVENTUALLY RELEASE BEFORE I CAN GET TO DEALERSHIP AFTER WORK.

08/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THE DOOR LOCKS ON BOTH SLIDING PASSENGER DOORS FAILED. THERE IS NO MANUAL LOCK TO BE ABLE TO INGRESS AND EGRESS THE VEHICLE. IT STARTED WITH AN OBNOXIOUS BUZZING SOUND WHEN THE LOCK OR UNLOCK BUTTON WAS PRESSED. IT QUICKLY THEN STOPPED WORKING AT ALL SO THAT PASSENGERS HAVE TO CLIMB IN THROUGH THE REAR. THIS IS NOT ACCEPTABLE FOR ELDERLY PEOPLE OR VERY SMALL CHILDREN. IT IS A DANGEROUS SITUATION IN AN EMERGENCY AND HIGHLY ANNOYING TO SAY THE LEAST IN DAY TO DAY USAGE. THIS HAPPENED WHEN THE VEHICLE WAS JUST TWO YEARS OLD! NOT ACCEPTABLE! JUST WAIT UNTIL SOMEBODY IS TRAPPED IN A DANGEROUS SITUATION THAT LEADS TO DEATH OR SEVERE INJURY. THERE SHOULD ALWAYS BE A MANUAL WAY TO ENTER AND EXIT A VEHICLE.

08/26/2020
Components: STRUCTURE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

THE DRIVER SIDE SLIDING DOOR STOPPED FUNCTIONING. IT IS STUCK IN LOCKED POSITION RENDERING IT UNUSABLE IN AN EMERGENCY SITUATION. THE LOCK CANNOT BE FREED AUTOMATICALLY OR MANUALLY.

08/26/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

WHEN IDLING THE CYLINDER #2 MISS FIRES, TUNE UP WAS DONE, OIL CHANGED, I SEARCHED THE VIN NUMBER AND IT SAYS NO RECALLS

08/25/2020
Components: STRUCTURE
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

THE SIDE POWER DOOR ON THE LEFT DRIVER SIDE IS STUCK SHUT WITH NO WAY TO OPEN IT. THIS IS VERY DANGEROUS WITH NO WAY TO GET IT OPEN MANUALLY IN AN EMERGENCY SITUATION. THIS APPEARS TO BE A COMMON PROBLEM ON DODGE CARAVAN VEHICLES AND SHOULD BE ADDRESSED WITH A WAY TO MANUALLY OPEN THESE SIDE DOORS WHEN THE POWER FAILS AND THEY WILL NOT OPEN?*DT Consumer has contacted the manufacture and CAIR number [XXX] was issued. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

08/19/2020
Components: POWER TRAIN
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ENGINE BEGAN MAKING AN ABNORMAL WINDING NOISE WITHOUT WARNING. AS THE CONTACT PROCEEDED TO DRIVE, THE VEHICLE BEGAN TO STALL AND HESITATE UPON DEPRESSING THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT INITIALLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC INFORMED HER THAT THE TRANSMISSION PUMP HAD FAILED. THE MECHANIC HAD ALSO INFORMED HER OF A RECALL THAT HAD BEEN PLACED ON HER MODEL VEHICLE NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE CONTACT THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION AND HE ALSO DETERMINED THAT THE TRANSMISSION PUMP HAD FAILED AND THAT THE VEHICLE NEEDED A TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

08/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

THE SLIDING DOOR ON THE DRIVER'S SIDE HAS FROZEN. THE DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. IT WILL NOT OPEN WITH THE REMOTE BUTTONS OR MANUALLY. I HAVE CHILDREN, SO THIS IS DEFINITELY A SAFETY ISSUE. I HAVE LOOKED ON THE INTERNET AND OBSERVED THAT MANY PEOPLE HAVE HAD SIMILAR EXPERIENCES WITH THE SAME MODEL VEHICLE. THERE SHOULD BE A RECALL FOR THIS PROBLEM. THE AVERAGE COST FOR THE REPAIR SEEMS TO BE $1000.

08/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCTXGC******
Summary

MY TAILLIGHTS HAVE A SHORTAGE WITH WATER IN IT AND MY TAILLIGHT ISN'T FLUSHED WITH THE BODY OF MY VEHICLE. GOT PULLED OVER BY LOUISIANA STATE POLICE BECAUSE OF LIGHT FLICKERING OFF AND ON.

08/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

TODAY, ARRIVING HOME, PARKED IN MY GARAGE AND TURNED OFF THE VEHICLE, I WAS TRYING TO TAKE MY 2 YEAR OLD BABY OUT OF MY 2016 DODGE CARAVAN AND THE PILOT SLIDING DOOR (REAR) IS STUCK IN THE LOCK POSITION. I CAN NOT OPEN THE DOOR. LOOK LIKE THE CABLE, INSIDE HANDLE, IS STUCK.*DT CONSUMER STATED REPLACEMENT PART HAS BEEN REPLACED.*JB

08/13/2020
Components: STRUCTURE
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

THE SLIDING DOOR STARTED MAKING BUZZING/GRINDING NOISE WHEN ACTIVATED. PAYED A DEALERSHIP $1000 TO REPAIR AND WAS TOLD BY THE SERVICE PERSON THEY'D SEEN 3 OF THESE IN THE PAST WEEK. GOOGLE SEARCH SHOWS LOTS OF COMPLAINTS FOR THE SAME ISSUE.

08/12/2020
Components: STRUCTURE
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2CARDGCG0GR******
Summary

OUT OF THE BLUE, WITH JUST OVER 60K MILES, THE DRIVER SIDE SLIDING DOOR, WON'T OPEN WITH THE KEY FOB, NEITHER BY PULLING ON THE INSIDE OR OUTSIDE HANDLE, NOR PUSHING THE INSIDE BUTTON (BY THE DOOR) OR PUSHING THE CONSOLE BUTTON. IT IS STUCK CLOSED. THIS IS A SAFETY HAZARD AS THIS SITUATION TRAPS PASSENGERS.*DT

08/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE SLIDING DOOR ON THE RIGHT SIDE MAKES A LOUD BUZZING NOISE WHEN YOU UNLOCK THE DOOR.

08/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

DRIVER SIDE PASSENGER SLIDING DOOR WILL NOT UNLOCK/OPEN. COULDN'T GET MY CHILD OUT. HAD TO GO AROUND.

08/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

CAN NOT UNLOCK OR OPEN MY LEFT SLIDER DOOR AT ANY TIME.

08/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

2016 DODGE CARAVAN WITH 53,000 MILES ON IT. BOTH SLIDING DOORS STOPPED WORKING. ONE WAS IN THE LOCKED POSITION AND ONE IN THE UNLOCKED POSITION. WE WERE ABLE TO GET THEM TO WORK BY PUSHING THE LOCK BUTTONS MANUALLY WHILE HITTING LOCK/ UNLOCK BUTTONS. NOW BOTH DOORS MAKE A LOUD BUZZING NOISE WHEN LOCKING AND UNLOCKING. WE BOUGHT THE EXTENDED WARRANTY AND THEY TELL US THIS IS NOT COVERED UNDER WARRANTY. DEALER WANTS $900 PER DOOR TO FIX. THIS IS A SAFETY ISSUE BECAUSE THEY WILL GET STUCK AGAIN IN THE LOCKED POSITION AND WITH SMALL CHILDREN IN CAR SEATS THIS IS VERY DANGEROUS AND UNACCEPTABLE. CHRYSLER NEEDS TO TAKE RESPONSIBILITY FOR POOR PRODUCTS. LAST VAN WE WILL EVER PURCHASE BY CHRYSLER OR DODGE. TOYOTA OR HONDA HERE WE COME!!! ALSO WHEN A VEHICLE CANT BE LOCKED WHO KNOW WHO IS HIDING INSIDE WHEN YOU GET OUT OF WORK. IT GETS DARK BY 5PM WHERE I LIVE.

08/08/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

DRIVER SIDE SLIDING DOOR BUZZES WHENEVER IT IS LOCKING. PASSENGER SIDE SLIDING DOOR WILL NOT COME UNLOCKED.

08/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

I OWN A 2016 DODGE GRAND CARAVAN. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDMARK DODGE IN INDEPENDENCE, MO AND THE IDENTIFIED THE PROBLEM AS A FAILED LOCK ACTUATOR WITH ESTIMATED COST OF $1,000. THE SAME VEHICLE HAD THE LOCK ACTUATOR FAIL ON THE PASSENGER SIDE 2 YEARS AGO AND HAD IT FIXED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. OBVIOUSLY THERE IS AN ISSUE WITH THE LOCK ACTUATORS FOR THIS MODEL VEHICLE AS THERE ARE NUMEROUS COMPLAINTS OF THE SAME ISSUE. I BELIEVE THIS IS A HUGE SAFETY HAZARD BECAUSE IF WE WERE IN AN ACCIDENT OR THE CAR CAUGHT FIRE IT WOULD BE VERY DIFFICULT TO GET MY 4 KIDS OUT OF THE BACK SEAT USING ONLY THE PASSENGER SIDE DOOR, AND THAT IS ASSUMING THE ACCIDENT DIDN'T DAMAGE THE PASSENGER DOOR. I BELIEVE THIS SHOULD BE CONSIDERED FOR A RECALL, THE CAR IS 4 YEARS OLD AND SHOULD NOT BE HAVING THESE ISSUES.

08/04/2020
Components: AIR BAGS
Incident Date: 08/02/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE DRIVER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

08/04/2020
Components: POWER TRAIN
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

TL* THE CONTACT CALLED ON BEHALF OF A CUSTOMER WHO OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION PUMP FAILED AND CAUSING THE TRANSMISSION TO SLIP WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM FIAT (2707 SHORTCUT RD, PASCAGOULA, MS 39567, AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,194.

08/03/2020
Components: POWER TRAIN,STRUCTURE
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE SLIDING DOOR ON THE DRIVER SIDE JUST QUIT OPENING ABOUT 6 MONTHS AGO, LAST WEEK THE TRANSMISSION HAS WENT COMPLETELY OUT. I WAS GETTING READY TO LEAVE HOME AND WHEN I PUT THE VAN IN DRIVE IT PULLED OFF AND WHEN I GOT UP TO THE SPEED LIMIT AND THE RPM'S WAS GOING UP THE VAN WOULDN'T SHIFT. I SENT IT TO THE SHOP AND THEY JUST CALLED ME SAYING THAT THE TRANSMISSION IS COMPLETELY GONE AND I NEED A NEW TRANSMISSION OR A RE-BUILD. THIS VAN IS A 2016 WITH 78,000 MILES. I AM STILL PAYING ON THIS VEHICLE AND I AM HAVING ALL THESE PROBLEMS. I WOULD LIKE TO KNOW IF THERE IS ANY RECALLS OR COMPLAINTS ABOUT THIS VEHICLE.

08/03/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. PER DEALER, "FOUND ACTUATOR INTERNAL FAULT. REPLACE LEFT SLIDING DOOR LOCK ACTUATOR AND C PILLAR APPLIQUES."

07/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

WHEN I UNLOCK DOORS, THERE IS A BUZZING SOUND. PASSENGER SLIDING DOOR, ACTUATOR IS GOING BAD. IT IS LOUD, ANNOYING AND IT COULD LEAD TO A SAFETY ISSUE WITH LOCK WORKING.

07/30/2020
Components: POWER TRAIN
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT VEHICLE FAILED TO RESPOND WHEN SHIFTED INTO REVERSE. THE CONTACT STATED THAT THE ENGINE WOULD REV UP HOWEVER, THE TRANSMISSION FAILED TO ENGAGE. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THOMPSON CHRYSLER DODGE JEEP RAM BALTIMORE (124 NORTH POINT BLVD, BALTIMORE, MD 21224) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.

07/28/2020
Components: POWER TRAIN
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

I WAS DRIVING OUR AUTOMATIC 2016 DODGE CARAVAN WHEN IT SUDDENLY LOST POWER AND WOULDN'T ACCELERATE. IT FELT LIKE I WAS ABOUT TO RUN OUT OF GAS. THE MECHANIC HAS SPENT THE LAST 3 WEEKS DOING EXTENSIVE (AND EXPENSIVE) TESTING TO FIND OUT WHAT IS WRONG. HE SAID THAT IT IS GOING INTO 'LIMP MODE' AND IS STUCK IN SECOND GEAR. IT IS UNDRIVABLE AND UNSAFE IN THE CURRENT CONDITION. THE MECHANIC SAID IT IS A 'SHIFT SOLENOID' ISSUE AND THAT WE NEED A BRAND NEW TRANSMISSION, WHICH WILL COST $4000. WE BOUGHT THE VEHICLE BRAND NEW AND HAVE ONLY PUT 73,000 MILES ON IT. SEEMS EARLY TO NEED A NEW TRANSMISSION SO I AM WONDERING IF SOME OF THE POWER TRAIN COMPONENTS USED BY THE MANUFACTURER WERE FAULTY.

07/28/2020
Components: STRUCTURE
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

THE DRIVER'S SIDE SLIDING DOOR ON OUR 2016 DODGE CARAVAN CANNOT BE OPENED. IT STOPPED WORKING AFTER HAVING THE VEHICLE FOR LESS THAN TWO YEARS. IT CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE WHICH IS A SAFETY CONCERN FOR PASSENGERS TRYING TO GET OUT OF THE VEHICLE QUICKLY IN AN EMERGENCY. WE WERE TOLD THE INTERIOR LATCH WAS BROKEN AND THAT IT WOULD BE EXPENSIVE TO FIX. I BELIEVE THIS IS A KNOWN ISSUE WITH THESE VEHICLES AS A NUMBER OF OTHERS HAVE REPORTED THE SAME PROBLEM.

07/27/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE SLIDING DOORS BOTH OF THEM BUZZ WHEN THEY EITHER LOCK OR UNLOCK. I HAVE HEARD IT IS THE DOOR ACTUATOR AND A LOT OF PEOPLE WITH 2016 DODGE GRAND CARAVNAS ARE HAVING THIS PROBLEM. THERE NEEDS TO BE A RECALL ON THIS. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T59001_DS1042449

07/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

MY REAR SLIDING DOOR ON THE PASSENGERS SIDE WILL NOT UNLOCK MANUALLY, WITH THE KEY FOB, OR WITH ANY OF THE CONTROL PANELS FROM THE INSIDE EFFECTIVELY LOCKING AND TRAPPING ANYONE INSIDE WHO DOES NOT HAVE ACCESS FROM ANOTHER DOOR. NO MATTER WHAT I DO THE DOOR WILL NOT UNLOCK. IT SOUNDS LIKE MANY OTHER HAVE EXPERIENCED SIMILAR PROBLEMS HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499. THIS HAPPENS IF THE VEHICLE IS OFF, ON, IN PARK, OR IN DRIVE. MY BABIES CAR SEAT IS ON THAT SIDE AND I COULD ACCESS HER FROM THE PASSENGERS SIDE SLIDING DOOR.

07/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG6GC******
Summary

I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 IN PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WE HEAR A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR AS WELL.. SOUNDS LIKE A LIFTER OR SIMILAR IS GOING OR ARE BAD

07/25/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6GC******
Summary

ON 06/2018 I CAME HOME AND PULLED INTO OUR DRIVEWAY. I PUT OUR DODGE DURANGO 2016 WITH 21110 MILES IN THE PARK POSITION AND I THEN OPENED OUR GARAGE DOOR HALFWAY OPEN. I WALKED UNDER THE DOOR AND WENT INTO THE HOUSE TO GET MY WALLET OUT OF MY PANTS WHICH I WAS WEARING EARLIER. IT WAS A COUPLE MINUTES LATER WHEN MY WIFE AND I HEARD A BIG BANG. WE BOTH RAN OUT TO THE GARAGE AND SAW THE 2016 DODGE DURANGO SUV HALFWAY INTO THE GARAGE. THE GARAGE DOOR WAS STOPPING THE SUV FROM GAINING SPEED AND COMING INTO THE HOUSE. IT DAMAGE OUR GARAGE DOOR SIGNIFICANTLY AND PUT SCRATCHES ON OUR SUV HOOD AND WINDSHIELD. LUCKILY THE GARAGE DOOR STOPPED IT OTHERWISE IT WOULD'VE BROKEN DOWN THE WALL AND COULD'VE RAN OVER ONE OF OUR CHILDREN OR US OR DONE SO MUCH DAMAGE. MY GARAGE DOOR IS DAMAGED IN OUR SUV IS SCRATCHED UP AND FORTUNATELY IT'S NOT OUR LIFE THAT WAS HURT. AS FAR AS THE ENGINE IS CONCERNED WITH YOU A KNOCKING WHEN WE PRESS THE GAS AT FIRST. BETWEEN FIRST AND SECOND GEAR. SOUND LIKE A LIFTER IS GOING OR ARE BAD

07/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

THE DRIVERS SIDE, SLIDING DOOR ACTUATOR STOPPED FUNCTIONING. THERE WAS NO WAY TO OPEN THE DOOR AT ALL. NOT FROM INSIDE OR OUTSIDE OF THE VEHICLE. WE RESEARCHED ONLINE THAT THIS SEEMS TO BE A HUGE PROBLEM THAT CHRYSLER KNOWS ABOUT BUT REFUSES TO REMEDY. IN FACT, MANY PEOPLE SEEM TO HAVE THE PROBLEM AGAIN, EVEN USING THE DEALER TO REPLACE THE ACTUATOR. IT'S A SAFETY ISSUE THAT WOULD NOT ALLOW MY KIDS TO EXIT THE VEHICLE IN AN ACCIDENT, FIRE, OTHER EMERGECY.

07/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. THE KEY FOB WON'T WORK NOR THE BUTTON INSIDE. CANNOT MANUALLY UNLOCK OR OPEN THE DOOR. THE OTHER DOORS WORK FINE. I CHECKED ON LINE AND THERE ARE MANY OTHER PEOPLE WHO HAVE HAD AND ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THE VEHICLE. THIS IS A HUGE SAFETY ISSUE. WHAT IF I AM IN AN ACCIDENT AND CANNOT GET MY KIDS OUT OF THE BACK. THE DOOR WAS WORKING FINE AND 30 MINUTES LATER NOTHING. IT IS A 2016 AND THIS SHOULD NOT BE HAPPENING.

07/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE DRIVERS SIDE SLIDING DOOR STOPPED WORKING. IT WON'T UNLOCK OR OPEN WITH THE KEY FOB OR WITH THE BUTTON INSIDE OR MANUALLY. IT WAS WORKING FINE AND 30 MINUTES LATER IT WON'T DO ANYTHING. I LOOKED ON LINE AND MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH DIFFERENT YEARS OF THIS VEHICLE. THIS IS ALSO A HUGE SAFETY ISSUE.

07/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

DRIVERS SIDE DOOR BUZZES WHEN LOCKED. APPEARS TO BE A KNOWN ISSUE. I AM WORRIED ABOUT LOCK FAILURE AS MY KIDS USE THE SLIDING DOORS EXCLUSIVELY.

07/23/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

2016 GRAND CARAVAN DRIVERS SIDE, PASSENGER SLIDING DOOR WAS STUCK IN THE LOCKED POSITION AND WOULD NOT OPEN MANUALLY OR AUTOMATIC. THIS WAS REPAIRED WITH THE LOCK ACTUATOR BEING REPLACED. WITHIN 2 MONTHS THE DOOR WOULD NOT OPEN AUTOMATICALLY PUSHING THE INSIDE BUTTON OR KEY FOB. WE COULD OPEN MANUALLY, BUT WHEN CLOSING THE DOOR WON'T LATCH AND IT POPS BACK OPEN. THE DOOR HAS OPENED WHILE DRIVING.

07/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDG2GR******
Summary

LOUD BUZZING NOISE WHEN UNLOCKING AND LOCKING THE DOORS I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES LOUD BUZZING NOISE, THE DOOR WORKS WELL. BUT WHEN OPEN DTIVER DOOR, THE RIGHT REAL SLIDING DOOR MAKEA A LOUD BUZZING NOISE.

07/20/2020
Components: POWER TRAIN
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TURNED OFF TO ALLOW THE ENGINE TO COOL DOWN. THE VEHICLE WAS THEN RESTARTED AND OPERATED AS INTENDED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE MANUFACTURER NOR DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

07/20/2020
Components: STRUCTURE
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

BOTH REAR SLIDING DOOR LOCKS HAVE BECOME JAMMED/STUCK IN THE LOCKED POSITION. DOOR ARE STUCK CLOSED WITH NO WAY TO OPEN THEM FROM THE INSIDE OR OUTSIDE OF THE VAN. NEITHER THE AUTOMATIC DOOR OPEN/CLOSE BUTTON OR MANUAL SLIDING OPTIONS ARE OPERATIONAL. NO DAMAGE WAS DONE TO THE VEHICLE TO CAUSE THIS PROBLEM. AS I TRIED TO UNLOCK THE VAN WITH MY REMOTE KEY BUTTON, THE PASSENGER SIDE REAR SLIDING DOOR LOCK WAS JAMMED AND WOULD NOT UNLOCK OR OPEN. THEN A FEW MONTHS LATER THE DRIVER'S SIDE SLIDING DOOR LOCK HAS JAMMED NOW TOO AND CAN NOT BE UNLOCKED OR OPENED. VEHICLE WAS NOT MOVING OR RUNNING WHEN PROBLEMS WERE DISCOVERED.

07/16/2020
Components: STRUCTURE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE RIGHT SIDE SLIDING DOOR IS MAKING A BUZZING SOUND AFTER THE VEHICLE IS PUT INTO PARK AND THE DOORS UNLOCK.

07/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

WHEN LOCKING THE CAR THERE IS A BUZZING SOUND FROM THE DRIVERS SIDE DOOR. THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK. AFTER IT IS LOCKED IT IS ABLE TO BE OPENED. I HAVE A 2012 DODGE CARAVAN AND IT HAS NEVER DONE THIS. THIS IS ISSUE IS CURRENT

07/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

BOTH REAR SLIDING DOOR ACTUATORS HAVE FAILED. DOORS WILL NOT LOCK. WE LEARNED OF THE ISSUE WHEN MY CHILD WAS ABLE TO OPEN THE DOOR WHILE WE WERE DRIVING. WE TRIED THE OTHER DOOR AND REALIZED AFTER A FEW WEEKS OF BUZZING THAT DOOR LOCK BURNED OUT AS WELL.

07/14/2020
Components: POWER TRAIN
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

2016 DODGE GRAND CARAVAN, PURCHASED IN 2017. DRIVING ON FREEWAY NEAR OHARE AIRPORT, VEHICLE DIDN'T WANT TO SHIFT. WOULD REV AS HIGH AS 5K RPM JUST TO REACH 45MPH. VEHICLE DOESN'T WANT TO GO INTO REVERSE. THERE WAS A RECALL FOR SOME OF THESE VANS. THERE NEEDS TO BE ANOTHER RECALL. MY VEHICLE HAS 121,000 MILES ON IT. I BELIEVE THE PUMP HAS FAILED, THE CODE IS P0868

07/13/2020
Components: STRUCTURE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

RIGHT SLIDING DOOR STUCK IN LOCK POSITION. STARTED A YEAR AGO. SEEMS MANY PEOPLE HAVING THIS PROBLEM AND IS SAFETY ISSUE.

07/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

BOTH REAR SLIDING DOORS BUZZ EVERY TIME THE DOOR IS LOCKED OR UNLOCKED. THE DRIVER SIDE REAR SLIDING DOOR LOCK FREEZES UP AND WONT UNLOCK. TERRIBLE 4 YEAR OLD VEHICLE.

07/12/2020
Components: STRUCTURE
Incident Date: 07/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

AUTOMATIC SLIDING DOOR LOCKED SHUT AND UNABLE TO OPEN AT ALL. TRAP HAZARD TO PASSENGERS IN AN EMERGENCY.

07/11/2020
Components: STRUCTURE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

REAR LEFT SLIDING DOOR LOCK ACTUATOR FAILED IN LOCKED POSITION - TRAPPING REAR SEAT OCCUPANTS IN VEHICLE.

07/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

MY DRIVER SIDE SLIDING DOOR JUST STOPPED WORKING. IT'S LOCKED. I CAN'T MANUALLY UNLOCK IT. IT'S STUCK. IT WORKED THIS MORNING. THE VEHICLE HAD BEEN PARKED FOR 9 HOURS, SINCE THAT DOOR WAS LAST USED.

07/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

DOOR LOCKS ARE MAKING BUZZING SOUND ON PASSENGER REAR DOOR ALL OF A SUDDEN AND LOCKS ARE HAVING A HARD TIME OPENING NOW. *TR

07/03/2020
Components: ENGINE
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

MY VAN HAS BEEN DIAGNOSED WITH A CYLINDER 5 MISS FIRE I HAVE REPLACED THE FUEL INJECTOR, SPARK PLUGS, AND IGNITOR PLUGS. WHEN THE VEHICLE STARTS I HEAR A KNOCK IN THE MOTOR AND THE DOES NOT RUN SMOOTHLY. WHILE MOVING THE VEHICLE SOMETIMES STRUGGLES TO GAIN SPEED FROM A STOPPED POSITION. I HAVE NOTICED A REDUCTION IN MY FUEL MILEAGE SINCE THE ISSUE APPEARED. *TR

07/02/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR CEASED IN THE CLOSED/LOCKED POSITION. THE CONTACT WAS UNABLE TO UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER DODGE JEEP RAM OF SPRINGFIELD (770 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-5300) HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000.

07/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

2016 GRAND CARAVAN. DRIVER'S SLIDING DOOR JUST FROZE-- WIL NOT OPEN ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN YOU TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN EXERTING FORCE THE LEVER CANNOT BE MOVED TO THE UNLOCKED POSITION-- TO MUCH FORCE FEELS LIKE I'M GOING TO BREAK THE LEVER. THE DOOR IS IN THE LOCKED POSITION AND IS NOT ABLE TO BE OPENED. THIS IS THE 2ND TIME THIS HAS HAPPENED ON THIS SAME DOOR

06/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

WHEN UNLOCKING THE DOORS USING THE KEY FOB, THE PASSENGER SLIDING DOOR MAKES A VERY LOUD BUZZING NOISE. IT STARTED IN 2019 AND OCCURS EVERY TIME THE PASSENGER DOOR UNLOCKS.

06/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

ONCE I RETURNED HOME AFTER THE STORE, I PULLED IN MY DRIVEWAY AND NOTICED NOT ALL LOCKS SOUNDED WHEN PARKING. I USED MY BUTTONS ON MY OVERHEAD TO OPEN MY 2 SIDE DOORS. THE RIGHT SIDE SLIDING DOOR OPENED FINE, BUT THE LEFT SLIDING DOOR WOULDNT OPEN. AS I WAS TRYING TO OPEN I NOTICED IT WASNT UNLOCKING. I TRIED EVERYTHING AND IT'S STILL STUCK. THIS SEEMS TO BE A VERY COMMON PROBLEM FOR 2011 TO 2018 VAN'S, ACCORDING TO THE 100+ REVIEWS I READ ONLINE. WITH THIS PROBLEM I WAS UNABLE TO GET MY BABY OUT OF THE VAN AND HAD TO CRAWL THROUGH THE VAN TO GET HIM OUT. THIS IS A HUGE SAFETY CONCERN, WHAT IF THE CIRCUMSTANCES WERE DIFFERENT AND IT WAS AN EMERGENCY??? THIS COULD HAVE BEEN DEADLY FOR MY BABY OR ONE OF MY OTHER 3 CHILDREN. THIS IS A KNOWN CONCERN AND THIS SHOULD BE ADDRESSED AND FIXED BY DODGE UNTIL SOMETHING TRAGIC DOES HAPPEN. PLEASE FIX BEFORE THIS HAPPENS. ALSO ABOUT 1 MONTH AGO THE RIGHT BACKSEAT DOOR STARTED MAKING A STRANGE BUZZING NOISE EVERYTIME IT UNLOCKS. NOT SURE IF THIS IS CONNECTED BUT THIS IS ALSO A VERY COMMON ISSUE TOO. THANK YOU!

06/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK TO OPEN, TIME IS 2 WEEKS. THE VEHICLE WAS PARKED IN MY DRIVE WAY. *TR

06/22/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND WILL NOT OPEN. OPENED FINE AND AFTER A 20 MINUTE CAR RIDE IT WAS THEN STUCK. I HAVE REVIEWED SEVERAL FORUMS REGARDING THIS SIMILAR PROBLEM, AND HAVE SEEN COUNTLESS REPORTS ON THE NAME ISSUE. SHOULD THERE BE AN EMERGENCY OF ANY SORTS, THE PASSENGERS IN THE BACK WOULD NOT BE ABLE TO GET OUT SAFELY. *TR

06/22/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXGC******
Summary

MY CAR STALLED ON ME IN THE MIDDLE OF AN INTERSECTION. I ALMOST GOT HIT BY AN 18 WHEELER. IT WOULD NOT MOVE, ALL KINDS OF THINGS STARTED GOING OFF ON THE DASH AND CODES . WE HAD TO PULL THE GEAR SHIFT RELEASE TO GET IT IN N TO PUSH IT OUT OF THE ROAD. IT LOST ALL POWER AND WOULDN'T EVEN START HAD TO JUMP IT OFF AND REPLACED THE BATTERIES STILL NOTHING, ALTERNATOR AND EVERYTHING ELSE TESTED GOOD. NO IDEA WHAT'S GOING ON AND THE DEALERSHIP HAS BEEN NO HELP! I HAVEN'T EVEN HAD THIS CAR FOR 30 DAYS YET. I HAVE VIDEO I CAN SEND OF WHAT IT'S DOING. *TR

06/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

DRIVERS SIDE MANUAL SLIDING DOOR REMAINS LOCKED. CAN NOT UNLOCK MANUALLY OR ELECTRICALLY. SAFETY ISSUE, EGRESS NOT EASILY POSSIBLE.

06/20/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

UNLOCK THE KIDS REAR DOORS ARE MAKING DO YOU PLAY SOUND IN THE LOCK AND NOT SURE WHY THEY ARE LOCKING AND UNLOCKING EVERY TIME WE TURN ON THE CAR? UPON RESEARCHING IT ONLINE THERE'S TONS OF COMPLAINTS THAT THE DOORS ARE BUZZING WHEN WE GET INTO THE CAR. THIS PROBLEM SEEMS TO BE WITH ALL 2016 MODELS. TOPIC SEEING COMPLAINTS ONLINE TELLS ME I'M NOT THE ONLY ONE AND IT SHOULD BE CONSIDERED A RECALL BECAUSE THIS PROBLEM DEVELOPED BY ITSELF WITH MANY PEOPLE WHO ARE ON THIS MODEL.. *TR

06/19/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

SLIDING DOOR MAKES A BUZZING SOUND WHEN LOCKED. *TR

06/18/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

PASSENGER SLIDING DOOR STARTED BUZZING THEN WOULDN'T OPEN. *TR

06/18/2020
Components: STRUCTURE
Incident Date: 06/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

DRIVER'S SIDE SLIDING DOOR WILL NOT OPEN. IT IS STUCK CLOSER. *TR

06/18/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

PASSENGER SIDE SLIDING DOOR WON'T LOCK WITH REMOTE, OR BY BUTTON ON DRIVER'S DOOR. IT WILL ONLY LOCK MANUALLY. WHEN THE CAR IS LOCKED BY REMOTE THEN, THE ALARM SOUNDS ANY TIME SOMEONE TRIES TO OPEN THE UNLOCKED SLIDING DOOR. *TR

06/18/2020
Components: POWER TRAIN
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

WAS SITTING IN A DRI E THRU LINE AT THE PHARMACY. WHEN I TOOK MY FOOT OFF THE BREAK TO HIT THE GAS THE VAN WOULD NOT MOVE AND AFTER ABOUT 2 SECONDS VAN JUMPED FORWARD. AFTER THAT I HEARD A LOUD WHINNING SOUND FROM THE ENGINE. THAT JUST GOT LOUDER. NOW VAN NOT SHIFTING. *TR

06/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

STATIONARY, PASSENGER SIDE DOOR MAKES BUZZER NOISE WHEN YOU UNLOCK OR OPEN DOOR. *TR

06/17/2020
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

AS I DRIVE IT AND PUT INTO STOP ON STOP LIGHT. THE BREAK DIDN'T ENGAGE. I HAD TO STEP ALL THE WAY OUT AND IT ENGAGE. IT FELT LIKE I LOST THE BRAKE FLUID . BUT THEN AFTER THAT.. WHEN THE GREEN LIGHT WENT ON.. THE VAN JUST OPERATED ITSELF JUST FINE. AFTER FEW MONTHS.. THE VAN STARTS OUT FINE BUT CANT BE DRIVEN. AS OF NOW WE MANAGED TO PARK IT IN BUSINESSES PLAZA. AND THE A/C FEELS LIKE OR SOUNDS LIKE ACTING UP. AND NOW, TOTALLY CANT BE DRIVEN . *TR

06/15/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

DRIVERS SIDE SLIDING DOOR STUCK IN A LOCKED POSITION. INCIDENT OCCURRED 6 DAYS AFTER PURCHASE FROM DEALERSHIP ON 6/6/2020. *TR

06/14/2020
Components: STRUCTURE
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

DRIVER SIDE BACK SLIDING DOOR STUCK SHUT AND WILL NOT OPEN FROM HANDLE,REMOTE,OR FROM INSIDE ITS LIKE IT WON'T UNLOCK

06/14/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

MY 2016 DODGE CARAVAN FOR NO APPARENT REASON LOCKED THE DRIVERS SIDE REAR SLIDING DDOOR AND WILL NOT RELEASE. THIS COULD BE SERIOS SAFETY PROBLEM IN CASE OF AN ACCIDENT

06/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

SIDE SLIDING DOOR LOCK IS STUCK AND THE DOOR CAN NOT BE OPENED ELECTRONICALLY OR MANUALLY. PASSENGERS CAN BECOME TRAPPED AND UNABLE TO EXIT THE VEHICLE. LUCKILY THIS HAPPENED IN A NON-EMERGENCY SITUATION AND THE CHILDREN WERE ABLE TO SLOWLY CLIMB OUT A DIFFERENT DOOR. *TR

06/12/2020
Components: STRUCTURE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

BOTH SLIDING DOORS LOCKING MECHANISM HAVE MALFUNCTIONED. THIS IS A COMMON PROBLEM ON THIS VEHICLE. EITHER THE DOOR IS STUCK IN LOCKED POSITION (DRIVER SIDE) OR IN UNLOCKED POSITION (PASSENGER SIDE). NEITHER THE POWER LOCKING/UNLOCKING FUNCTION CHANGES THIS, NOT MANUALLY SLIDING THE LOCK. THIS IS UNACCEPTABLE AS CHILDREN IN BACK OF VAN MAY BE UNABLE TO EXIT VEHICLE IN CASE OF ACCIDENT. I HAD TO PAY MECHANIC HUNDREDS OF DOLLARS TO FIX BOTH DOORS. *TR

06/12/2020
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

SLIDING DOOR LOCKS JAMMED AND NOT WORKING...STUCK. CAN'T OPEN THE DOOR MANUALLY EITHER. THIS IS DANGEROUS BECAUSE CAN'T GET KIDS OUT FROM THE BACK ESPECIALLY DURING EMERGENCY SITUATION. DODGE SHOULD RECALL ALL SLIDING DOOR ACTUATOR OR WHATEVER IS CAUSING THIS STUCK LOCK ON SLIDING DOORS TO OPEN. *TR

06/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE PASSENGER SLIDING DOOR MAKES AN AWFUL WHINING/GRINDING NOISE WHEN UNLOCKING AND LOCKING THE DOOR. IT APPEARS TO ALSO TRY AND OPEN AT TIMES WHEN DRIVING DOWN THE ROAD. IT SEEMS VERY UNSAFE AND ALSO VERY OBNOXIOUS TO LISTEN TO. I AM AFRAID IT MAY NOT OPEN WHEN NEEDED OR WILL OPEN WHEN IT SHOULDN'T. *TR

06/06/2020
Components: ENGINE
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE ENGINE MAKES A VERY LOUD TAPPING/TICKING NOISE WHEN IDLING AND SLIGHT ACCELERATION. IT APPEARS TO BE COMING FROM THE TOP OF THE ENGINE, POSSIBLE A ROCKER ARM OR LIFTER. I HOPE THERE IS A RECALL ON THIS ISSUE. *TR

06/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THE DRIVER SIDE, SLIDING DOOR LOCK, IS MAKING A BUZZING SOUND WHEN IT IS LOCKED MANUALLY OR WHEN IT AUTOMATICALLY LOCKS WHEN DRIVING. I'M NOT SURE IF THE DOOR IS ACTUALLY LOCKING OR IF THE LOCK IS FULLY ENGAGED. *TR

06/05/2020
Components: POWER TRAIN
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

HAD A WHINING NOISE COMING FROM THE ENGINE COMPARTMENT. AFTER ABOUT 1 OR 2 MILES THE CHECK ENGINE LIGHT CAME ON AND THE WHINING GOT REAL LOUD AND THE TRANSMISSION WOULDN'T SHIFT INTO THE NEXT GEAR. I LET OFF OF THE ACCELERATOR AND IT NEVER DOWN SHIFTED OR UPSHIFTED. IT JUST COASTED. WENT TO ACCELERATE AND THE ENGINE JUST REVVED THE RPMS HIGH. EVENTUALLY COASTED TO A SPOT TO GET OFF THE ROAD. CAN SMELL TRANSMISSION FLUID. HAVE NO LEAKS. NOW IT WON'T DO ANYTHING TRANSMISSION WISE. THE VAN WILL START UP AND IDLE FINE. JUST NOTHING FROM THE TRANSMISSION. *TR

06/05/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

THE DRIVER'S REAR SLIDING DOOR WILL NOT OPEN WITH REMOTE OR MANUALLY AND I'M NOT HAPPY ABOUT BECAUSE OF THE SAFETY OF MY CHILD. *TR

06/04/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

THE DRIVERS PASSENGER DOOR DOES NOT OPEN OR CLOSE MANUALLY OR ELECTRONICALLY. IT IS A SAFETY HAZARD WHEN YOU ARE NOT ABLE TO EXIT IN AN EMERGENCY. *TR

06/03/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

DRIVER AND PASSENGER SLIDING DOORS WILL NOT LOCK OR UNLOCK WITH KEY FOB OR MANUALLY. SLIDING DOORS CAN OPEN WHILE VEHICLE IS IN MOTION. *TR

06/03/2020
Components: POWER TRAIN
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNS 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

06/03/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE DRIVER SIDE REAR SLIDING DOOR WILL NOT OPEN. IT APPEARS TO BE STUCK IN THE LOCKED POSITION AND ANY ATTEMPTS TO UNLOCK IT, EITHER WITH THE FOB, ALL DRIVER (DOOR & OVERHEAD) LOCK/OPEN BUTTONS, OR MANUALLY TRYING TO MOVE THE LOCK, FAIL TO RELEASE IT. THIS OCCURRED WHEN THE VEHICLE WAS STATIONARY, IN PARK, IN OUR DRIVEWAY, WHEN I PUSHED THE OVERHEAD "DOOR OPEN" BUTTON IN ORDER TO GET MY CHILDREN (2 WEEKS OLD AND 3 YEARS OLD) OUT OF THEIR CAR SEATS. THANKFULLY WE WERE NOT INVOLVED IN AN INCIDENT REQUIRING IMMEDIATE EVACUATION AT THE TIME THAT THIS OCCURRED. STILL, I HAD TO GO IN VIA THE PASSENGER SIDE SLIDING DOOR, UNINSTALL MY NEWBORN INFANT'S CAR SEAT, AND LEAVE HER ON THE GROUND IN ORDER TO ACCESS MY TODDLER'S SEAT AND GET HIM OUT. I'M HORRIFIED TO THINK WHAT A DANGEROUS SITUATION THIS COULD BECOME IN THE CASE OF AN EMERGENCY, OR IF BOTH DOORS WERE TO FAIL. THIS HAS RENDERED THE VAN UNUSABLE FOR MY FAMILY, AS GETTING EVERYONE IN AND OUT QUICKLY AND SAFELY IS NOW IMPOSSIBLE. *TR

06/02/2020
Components: POWER TRAIN
Incident Date: 05/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

I HAVE PROBLEMS WITH THE VEHICLE THE DAY I GOT IT FIRST IT WAS THE CADILLAC CONVERTER AND SOME OTHER PROBLEMS THAT I AM NOT A MECHANIC SO I REALLY DON'T KNOW BUT NOW THE TRANSMISSION IN THE VEHICLE ONLY HAVE A HUNDRED THOUSAND MILES. *TR

05/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

DRIVERS SIDE DOOR IS LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH BUTTONS. THE MANUAL LOCK ON DOOR IS STUCK AND WILL NOT MOVE. PASSENGER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH BUTTON. IT IS ALWAYS UNLOCKED. ALARM DOES NOT GO OFF WHEN THIS DOOR IS OPENED. PASSENGER DOOR LOCK DOES NOT UNLOCK WITH ANY BUTTON 80% OF THE TIME

05/31/2020
Components: STRUCTURE
Incident Date: 05/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN REMOTELY OR MANUALLY.

05/28/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THE AUTOMATIC REAR SLIDING DOORS QUIT WORKING AND ARE STUCK CLOSED. THEY CAN'T BE OPENED WITH THE REMOTE, MANUALLY FROM THE INSIDE OR WITH THE INSIDE BUTTONS ON THE B PILLAR POST OR BY THE DRIVER FROM THE OVERHEAD DRIVER'S CONSOLE. APPARENTLY THIS IS A COMMON AND VERY DANGEROUS SAFETY ISSUE FOR THESE VEHICLES. THIS SHOULD BE COVERED BY WARRANTY FROM DODGE BUT APPARENTLY IS NOT. THIS SHOULD BE A FACTOR RECALL DEALERSHIP FIX. *TR

05/27/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR LOCK CEASED IN THE LOCK POSITION. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE REAR DOOR CEASED IN THE UNLOCK POSITION. FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365, (928) 344-2650) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE LOCK ACTUATOR NEEDED TO BE REPLACED. THE PASSENGER'S SIDE DOOR WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 49,250.

05/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

DRIVERS SIDE SLIDING DOOR SEIZED IN THE 'LOCKED' POSITION. VEHICLE WAS PARKED IN DRIVEWAY AND HAD BEEN USED NORMALLY EARLIER IN THE DAY AND WITHOUT ISSUE. THE DOOR COULD NOT BE OPENED MANUALLY FROM THE INSIDE OR THE OUTSIDE OR WITH ANY REMOTE OR INTERIOR BUTTON. HAVE BEEN UNABLE TO RESOLVE ISSUE.

05/20/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR WAS INOPERABLE AND NO LONGER OPERATED AS NEEDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER THROUGH FACEBOOK ABOUT THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

05/14/2020
Components: ENGINE
Incident Date: 05/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

THIS VEHICLE HAS BEEN GIVING ME PROBLEMS THE MISFIRE THE PUTTING LOSE OF POWER ON THE HIGHWAY [XXX] NEAR GOT ME KILLED TOOK THE CAR TO MY MECHANIC WHEN ENGINE LIGHT CAME ON CODE READ BANK1 02 SENSOR CHANGED IT LEFT THE SHOP NO PROBLEM TWO DAYS LATER ON HIGHWAY AGAIN ENGINE LIGHT STARTS TO BLINK ON AND OFF AGAIN CAR STARTS LOSING POWER TAKE CAT BACK TO MECHANIC CODE IS NOW READING COIL 6 AND NEED TUNE UP GET THAT DONE CAR IS NOT DRIVING RIGHT AND THE ENGINE LIGHT IS BACK ON THIS VEHICLE IS A 2016 AND ALREADY GIVING ME TROUBLE I HAVE ALREADY REPLACED BOTH DOOR MOTORS I AM A SINGLE MOTHER ON A FIXED INCOME WITH A CAR PAYMENT ON A [XXX] LEMON! SOMEONE NEED TO CHECK THESE COMPLAINTS OUT ON THE VEHICLE ASAP I DON'T HAVE A LOT OF MONEY TO KEEP PAYING FOR ALL THE THESE WRONG CODES THAT POP UP WHEN GET A DIAGNOSTIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/13/2020
Components: STRUCTURE
Incident Date: 01/01/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THE DRIVER SIDE REAR SLIDING DOOR LOCKING MECHANISM MALFUNCTIONED AND THE DOOR CEASED IN THE LOCKED POSITION AND COULD NOT BE OPENED. THE FAILURE ALSO OCCURRED ON THE PASSENGER'S SIDE SLIDING DOOR ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MIRACLE CHRYSLER LOCATED AT 1290 NASHVILLE PIKE, GALLATIN, TN 37066, WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

05/13/2020
Components: STRUCTURE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

SLIDING DOOR REMAINED LOCKED AND WOULD NOT OPEN WHEN THE VEHICLE WAS SHUT OFF .OR RUNNING. THIS WAS REPAIRED BY REPLACING THE ACTUATOR. SHORTLY AFTER, THE OTHER SLIDING DOOR DID THE SAME. THIS HAPPENED WITHOUT WARNING. HAZARDOUS TO HAVE SOMEONE TRAPPED WITH NO EGRESS IN THE EVENT OF AN EMERGENCY. *TR

05/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

I LOADED ALL OF MY CHILDREN IN MY VAN TO GO DO A WALMART PICK UP. ALL OF THE DOORS WERE WORKING FINE. WE GOT HOME FROM DOING OUR PICK UP, AND THE BACK DRIVER SIDE DOOR WOULD NOT OPEN. ALL OF THE CHILDREN HAD TO GET OUT OF THE OTHER SIDE, AND CLIMB OVER A BABY CAR SEAT. WE TRIED TO GET THE DOOR OPEN FROM THE INSIDE, AND THE OUTSIDE, WE TRIED TO DISENGAGE THE LOCKS, BUT IT SEEMS AS THOUGH THEY ARE PERMANENTLY STUCK. IF I GET INTO A WRECK, THIS IS A SAFETY HAZARD. SIMULTANEOUSLY, THE DOOR ON THE PASSENGER SIDE IN THE BACK WILL NOT LOCK AT ALL. THESE ARE BOTH HAZARDS WHICH SHOULD BE RECALLED, AND FIXED IMMEDIATELY! I BELIEVE IT HAS SOMETHING TO DO WITH THE ELECTRICAL SYSTEM, HOWEVER I AM NO MECHANIC. I AM NOT THE ONLY ONE WHO HAS HAD THIS PROBLEM, I HAVE BEEN RESEARCHING THE PROBLEM AND THERE ARE MANY. I JUST WANT TO DRIVE A CAR THAT IS SAFE FOR MY CHILDREN, AND MY VAN HAS LESS THAN 50K MILES ON IT, I BOUGHT IT BRAND NEW OFF OF THE LOT. THIS SHOULD NOT BE A PROBLEM I AM EXPERIENCING. *TR

05/10/2020
Components: STRUCTURE
Incident Date: 04/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

RIGHT SLIDING DOOR WOULD NOT UNLOCK. NEITHER THE KEY FOB. OVERHEAD BUTTON, OUTSIDE DOOR HANDLE NOR THE INSIDE MANUAL OR ELECTRIC BUTTON WILL ALLOW THE DOOR TO OPEN. BIG SAFETY HAZARD AS I TRANSPORT MY GRANDCHILDREN. I FIXED IT BY FORCING THE ACTUATOR CONNECTING ROD. HOWEVER, NOW THE LEFT SLIDING DOOR WILL NOT UNLOCK. *TR

05/09/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

YOU CANNOT OPEN OR CLOSE THE DRIVERS SIDE SLIDING DOOR. THIS CANNOT BE DONE MANUALLY OR ELECTRONICALLY. *TR

05/07/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

LEFT REAR DOOR LOCK IS INOPERATIVE. DOOR WILL NOT UNLOCK WITH REMOTE (POWER LOCK) OR MANUALLY. ABOUT A MONTH AGO, THE POWER LOCK STARTED FAILING INTERMITTENTLY. AS OF 5/6/2020, THE LOCK IS FROZEN IN THE LOCKED POSITION. THIS APPEARS TO BE A COMMON ISSUE WITH THIS VEHICLE FROM MODEL YEARS 2010 FORWARD, LINKED TO A FAILED DOOR LOCK ACTUATOR. THIS IS A SAFETY HAZARD IN THAT REAR PASSENGERS WILL HAVE GREAT DIFFICULTY EXITING THE VEHICLE IN CASE OF AN EMERGENCY. *TR

05/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

I HAVE A 2016 CARAVAN, PASSENGER SIDE SLIDING DOOR WILL NOT OPEN, STUCK IN LOCKED POSITION. *TR

05/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

THE DRIVER SIDE REAR DOOR WILL NOT OPEN. I WAS NOT DRIVING, SIMPLY TRIED TO OPEN MY CAR ONE DAY AND IT STOPPED OPENING AND IS A SAFETY ISSUE. *TR

05/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

THE DRIVERS SIDE BLOWS COLD AIR WITH AIR CONDITIONER ON, BUT ALL THE OTHER VENTS, BLOW HOT AIR.

05/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK AND THEREFORE WILL NOT OPEN.

05/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

MY 2016 DODGE GRAND CARAVAN HAS 44000 MILES. MY DRIVER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. I CAN-NOT UNLOCK IT MANUALLY. IN CASE OF EMERGENCY MY KIDS COULD BE TRAPPED. I CALLED THE DEALERSHIP TO INFORM THEM ABOUT THE PROBLEM, THEY TOLD ME IT'S NOT COVERED BY WARRANTEE AND IT WILL COST MORE THAN $1000 TO FIX. THIS PROBLEM IS HAPPENING TO MANY OF THIS MINIVAN OWNERS. I HOPE THERE IS A RECALL IN REGARDS OF THIS PROBLEM.

05/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

TRANSMISSION IS DEAD AT 74640 MILES, LUCKILY IT DIED BEFORE ME GETTING ON THE TURNPIKE. I WAS AT A LIGHT AND WHEN THE LIGHT TURN RED I WAS GOING TO GO AND A LOUD NOISE HAPPENED AND IT WOULDN'T GO FORWARD.

04/26/2020
Components: STRUCTURE
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

DRIVER SIDE SLIDING DOOR STUCK IN LOCKED POSITION

04/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

MY 2016 DODGE GRAND CARAVAN IS HAVING THE SAME ISSUE THAT HUNDREDS OF PEOPLE IS COMPLAINING ABOUT ABOUT TWO THREE DAYS AGO MY BACK PASSENGER ELECTRICAL SIDE DOOR STARTING MAKING A LOUD BUZZING NOISE AND FROM LOOKING ONLINE IT SEEMS ALL OF OUR 2016S ARE STARTING TO HAVE THIS SAME PART FAIL. THE PART IS THE DOOR LOCK ACTUATOR WHICH OF COURSE IS NEVER COVERED BY ANY WARRANTY. THIS SHOULD BE A RECALL FROM DODGE. THIS IS A MAJOR SAFETY ISSUE BECAUSE DOOR IT IS NOT SECURE.

04/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

I HAVE A DODGE CARAVAN 2016 IT IS KNOCKING UP UNDER THE HOOD.

04/23/2020
Components: STRUCTURE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

THE SLIDING DOOR DOOR LOCK ACTUATOR IS VERY NOISY. SOMETHING IS WRONG WITH IT. EVERY TIME I UNLOCK THE DOORS THAT SPECIFIC PASSENGER SIDE SLIDING DOOR IS VERY NOISY.

04/21/2020
Components: STEERING
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1CRSDHCT3GC******
Summary

STEERING LOCKS WHILE DRIVING, USUALLY MAKING A LEFT LANE CHANGE OR TURN. THIS OCCURS MULTIPLE TIMES EVEN ON SHORT TRIPS (LESS THAN 10 MILES). NO WARNING LIGHTS

04/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

DRIVER SIDE SLIDING DOOR STUCK IN THE LOCKED POSITION (LOCK ACTUATOR FAILURE). DOOR CAN NOT BE MANUALLY UNLOCKED OR OPENED. IN AN EMERGENCY SITUATION, PASSENGERS COULD BECOME TRAPPED. 2016 DODGE GRAND CARAVAN 42,000 MILES

04/20/2020
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 04/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

CAR LOSES ALL POWER AND STEERING IS LOST AS WELL. THIS HAS HAPPENED THREE TIMES NOW, WE HAVE TAKEN IT TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR OR RECREATE THE ISSUE. WE HAVE A FAMILY OF 6 AND ARE WORRIED ABOUT DRIVING OUR CAR, THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED.

04/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

EVERY TIME THE ELECTRICAL DOOR LOCKS ON THE DRIVER SIDE SLIDING PASSENGER DOOR IS LOCKED WHILE EITHER DRIVING OR USING THE FOB THERE IS A VERY LOUD BUZZING SOUND. THE AUTO DOOR LOCKS IS MESSED UP AND SHOULD BE FIXED BY THE DEALERSHIP AND NOT COST THE OWNER ABOUT 1500$. *TR

04/17/2020
Components: STRUCTURE
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR SLIDING DOOR WAS DEFECTIVE AND COULD NOT BE OPENED MANUALLY NOR WITH THE KEY FOB. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILAGE WAS 19,000. *LN*JB

04/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

MY DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK. I TRANSPORT MY GRANDCHILDREN ON A REGULAR BASIS AND AM CONCERNED THAT THEY COULD NOT GET OUT OF THE VAN IS THERE WAS AN ACCIDENT. MY VAN HAS ON 66,500 MILES ON IT. I LOVE THE VAN BUT THIS IS NOT SAFE.

04/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

A FEW TIMES WHEN TURNING THE KEY TO START THE VAN IT DID NOT START OR TURN OVER. TURNED KEY BACK AND TRIED RESTARTING AND IT STARTED UP. TODAY WHILE DRIVING THE DASH LIGHTS ALL FLASHED AND THE VAN STARTED TO QUIT. NO WARNINGS OF ANY KIND THIS WAS ABOUT TO HAPPEN. VERY DANGEROUS! LUCKILY THE VAN REGAINED POWER AND I WAS ABLE TO CONTINUE DOWN THE ROAD. VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT OR DEATH. AFTER SOME INVESTIGATING I BELIEVE THE IGNITION SWITCH MAY BE FAILING. THE KEY FOB IS LOOSE IN THE IGNITION SWITCH AND CAN BE WIGGLED.

04/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

WHENEVER THE DOOR UNLOCKS IT MAKES A WEIRD NOISE AROUND THE WINDOW/UNLOCK. IT ALSO DOES IT SOMETIMES WHEN WINDOW IS ROLLED DOWN

04/08/2020
Components: EXTERIOR LIGHTING
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7GC******
Summary

PURCHASED VEHICLE USED IN 2018, WITH LESS THAN 30K MILES ON IT. IT CURRENTLY HAS AROUND 48K MILES ON IT, AND THE RACETRACK LED TAIL LIGHT BAR HAS WATER IN IT, CAUSING PART OF THE BAR TO GO OUT. THERE ARE A TON OF PEOPLE WITH THIS SAME ISSUE - FCA NEEDS TO ADDRESS IT AND NOT EXPECT THEIR CUSTOMERS TO SHELL OUT AROUND $1200 TO FIX THEIR FAULTY DESIGN.

04/06/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

GOOD AFTERNOON, I AM WRITING TODAY WITH A SERIOUS SAFETY ISSUE ON OUR 2016 DODGE GRAND CARAVAN. OUR VAN HAS REAR POWER SLIDER DOORS AND LOCKS; RECENTLY THE DRIVER'S SIDE REAR DOOR HAS STOPPED SLIDING AND WILL NOT UNLOCK AT ALL, EITHER WITH THE KEY OR MANUALLY. APPARENTLY THIS IS A WELL-KNOWN ISSUE; THE DEALER HAS STATED THAT THEY WILL TAKE A LOOK AT A VEHICLE FOR REPAIR BUT WE WILL HAVE TO PAY THE $100 DIAGNOSTIC FEE AND APPROXIMATELY $1100-1300 TO HAVE THE DOOR REPAIRED. THIS IS A COMMON FACTORY DEFECT THAT IS ALSO A SEVERE SAFETY HAZARD. I HAVE THREE YOUNG CHILDREN; IF I WAS HIT ON THE PASSENGER SIDE OF THE VEHICLE, HOW COULD I POSSIBLY GET MY CHILDREN OUT OF THE CAR SAFELY? IF IT WAS SIMPLY A POWER VS. MANUAL DOOR ISSUE, WE WOULDN'T MIND. HOWEVER, THE DOOR WILL NOT OPEN AT ALL. NOT ONLY IS THE INCONVENIENCE SEVERE WITH TWO CHILDREN IN CAR SEATS, BUT THE SAFETY ISSUE IS UNCONSCIONABLE. WILL IT TAKE THE DEATH OF A CHILD FOR DODGE TO ISSUE A RECALL ON THE COMMON PROBLEM? EVEN THE REPAIR TECH AT THE DEALER SAID THAT IT HAPPENS ALL THE TIME. THIS IS NOT RIGHT AND NOT SAFE FOR FAMILIES. PLEASE CONTACT ME VIA EMAIL OR AT [XXX] FOR MORE INFORMATION. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/05/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

WHEN PRESSING THE BUTTON TO UNLOCK MY DOORS, MY RIGHT REAR AUTOMATIC SLIDING DOOR MAKES A LOUD BUZZING SOUND. IT ONLY HAPPENS WHEN THE BUTTON TO UNLOCK OR WHEN I OPEN MY DOOR FROM THE FRONT, THE CAR AUTOMATICALLY UNLOCKS ALL THE DOORS. BASICALLY WHEN EVER THE DOORS ARE UNLOCKED IN ANY WAY. THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. I HAVE BEEN LOOKING AT SOME REVIEWS AND FOUND OUT THERE ARE A LOT OF OTHERS HAVING SAME PROBLEM WITH THE SAME SCENARIO AND SAME DOOR. IT HAPPENS EVERY TIME I UNLOCK THE DOORS.

04/04/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

I HAVE HAD THE ENGINE AND TRANSMISSION REBUILT AND THE CAR IS NOT QUITE FOUR YEARS OLD. THE REAR AC HAS BEEN FIXED, THE T.V. THAT CAME WITH THE CAR HAS BEEN REPAIRED. THE DOOR LOCKS HAVE BEEN FIXED. THE FUEL INJECTED HAVE BEEN REPAIRED AND NOW I AM HAVING PROBLEMS WITH THE CADILLAC CONVERTER. IT CAR HAS HAD SO MANY PROBLEMS AND A LOT OF THE PROBLEMS WERE SOME OF YOU RECALL. I WILL NEVER GET ANOTHER DODGE.

03/30/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

REGARDING 2016 DODGE GRAND CARAVAN, BASE MODEL EXCEPT FOR STOW-N-GO SEATS; NO POWER WINDOWS. VEHICLE PURCHASED NEW IN MAY 2017; PROBABLY HAD BEEN SITTING ON THE LOT FOR CLOSE TO A YEAR. WE'VE PUT ON 32625 MILES TO DATE. WITH NO WARNING, DRIVER SIDE SLIDING (TRANSLATING) DOOR POWER LOCK FROZE IN LOCKED POSITION WITH DOOR SHUT. CANNOT MOVE LOCK LEVER, MANUALLY OR ELECTRICALLY AND CANNOT OPEN DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. WILL BE DISASSEMBLING DOOR LINING PANELS FROM INSIDE THE VEHICLE TO TROUBLESHOOT THE PROBLEM. ANTICIPATE HAVING TO REPLACE DOOR LOCK ACTUATOR OR, AT THE LEAST, FREEING UP THE LOCK TO RESTORE FUNCTION. NOTE: THIS DRIVER'S SIDE DOOR GETS MORE LOCK-UNLOCK CYCLES THAN THE PASSENGER SIDE DOOR AS THE KEY FOB "UNLOCK" BUTTON ACTUATES THE DRIVER SIDE DOORS WITH THE FIRST PUSH, THEN UNLOCKS THE REST OF THE DOORS ON THE SECOND PUSH. "INTERIOR VIEW" PHOTO SHOWS THE BEGINNING OF MY DISASSEMBLY PROCESS. NEED SPECIAL TOOL TO REMOVE SIDE PANEL.

03/14/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

SLIDING DOOR LOCK WILL NOT UNLOCK. IT IS STUCK IN THE LOCK POSITION. CAN NOT UNLOCK IT THROUGH REMOTE, INTERIOR SWITCH OR MANUALLY. THE DOOR IS SHUT AND WILL NOT OPEN, WHICH IS A SAFETY HAZARD. VEHICLE WAS PARKED WHEN I WENT TO DO GROCERIES. RETURNED TO VEHICLE AND THE DRIVERS SIDE SLIDING DOOR WOULD NOT UNLOCK.

03/11/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2G4******
Summary

DRIVER SIDE PASSENGER DOOR WAS LOCKED SHUT. HAD TO BRING THE VEHICLE IN FOR SERVICE MULTIPLE TIMES TO CORRECT THE ISSUES. THE FIRST TIME THEY DISASSEMBLED THE DOOR AND ONCE ON A WORK BENCH IT WORKED FINE, THEY PUT BACK INTO THE VEHICLE AND 2 DAYS LATER IT WAS BACK TO LOCKED SHUT. BROUGHT IN FOR SERVICE AGAIN AND HAD THE LOCK ACTUATOR REPLACED. THIS IS A SAFETY HAZARD FOR MY CHILDREN WHEN THE DOOR IS NOT OPERATIONAL. THE PASSENGER SIDE DOOR IS ALSO MAKING A GRINDING NOISE WHICH WAS SIMILAR TO THE NOISE THE DRIVER SIDE MADE BEFORE IT STOPPED WORKING. IF I HAVE BOTH DOORS NONOPERATIONAL THIS IS AN EXTREMELY BIG SAFETY ISSUE FOR ANYONE RIDING IN THIS VEHICLE. I HAVE SPENT OVER $500 ON THIS ISSUE AND AM WORRIED IT WILL BE AT LEAST AN ADDITIONAL $500 TO FIX THE ISSUES ON THE PASSENGER SIDE DOOR ONCE THAT BEGINS TO FAIL.

03/11/2020
Components: STEERING,POWER TRAIN,SERVICE BRAKES
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

WAS DRIVING ON THE HIGHWAY IN STOP AND GO TRAFFIC WHEN THE VEHICLE DIED. THE ELECTRICAL SYSTEM WAS STILL FUNCTIONAL, BUT THE BRAKES AND THE POWER STEERING WERE NOT WORKING AND THE CAR APPEARED TO BE IDLING, BUT NON-RESPONSIVE. WAS ABLE TO PULL OVER AND FORCE THE GEAR INTO PARK AND TURN THE CAR OFF AND WHEN THE VEHICLE TURNED ON NO WARNING LIGHTS WERE DISPLAYED.

03/10/2020
Components: STRUCTURE
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

MY PASSENGER REAR SLIDING DOOR WON'T UNLOCK. NO MATTER WHAT YOU DO TO TRY TO UNLOCK THE DOOR IT WON'T UNLOCK. THE POWER LOCKS AND MANUAL LOCKS ARE STUCK. IF YOU ARE IN THE REAR SEAT YOU CAN'T GET OUT UNLESS YOU CRAWL TO THE OTHER SIDE OF THE VAN. IT HAPPENED WHEN I PARKED MY VEHICLE AT A RESTAURANT AND THE DOOR WOULDN'T UNLOCK. I HAD TO GET MY 3 YEAR OLD DAUGHTER TO CRAWL ACROSS MY VEHICLE TO GET HER OUT

03/10/2020
Components: STRUCTURE
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER DOOR LOCK WAS CEASED IN THE LOCK POSITION. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE UNLOCKED MANUALLY OR BY USING THE KEY FOB. THE CONTACT STATED THAT IN ORDER TO UNLOCK THE DOOR, THE DOOR PANEL NEEDED TO BE REMOVED AND THE INTERIOR METAL ROD NEEDED TO BE PULLED TO UNLOCK THE DOOR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

03/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

LOCKING ACTUATOR IN THE REAR SLIDING DOOR MALFUNCTUONING

03/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON EVERYONE CAN HEAR THE LOAD BUZZING NOISE.

03/06/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

DRIVERS SIDE DOOR WILL NOT OPEN. MANUALLY OR BY REMOTE. IT IS STUCK IN LOCK MODE. SERIOUS SAFETY ISSUE! I HAVE AN INFANT IN A CARSEAT AND 3 OTHER CHILDREN THAT THIS IMPACTS! IF WE WERE IN AN ACCIDENT SOMEONE COULD DIE!!

03/04/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

WHILE DRIVING THE VEHICLE THE SLIDING REAR DRIVER SIDE DOOR POPS OPEN AND CLOSE CAUSING THE DOME LIGHT TO COME ON AND A DOOR AJAR MESSAGE APPEAR ON THE DASH. NEED TO PULL OVER AND PUSH REAR SLIDING DRIVER SIDE DOOR SHUT TO RESET DOOR. WHEN USING DUAL CLIMATE THE FRONT PASSENGER VENTS AND REAR VENTS BLOW HOT AIR EVEN WHEN SWITCHING TO A/C. WE BROUGHT VAN TO DEALERSHIP WHILE UNDER WARRANTY TO FIX ISSUES BUT STILL HAVE ON GOING ISSUES. WE BROUGHT THE A/C ISSUE IN FOR REPAIR 4 TIMES SINCE 2018. WE BROUGHT THE DOOR ISSUE IN FOR REPAIR MULTIPLE TIMES SINCE 2018 AS WELL. SOMETIME NOT RECEIVING PAPERWORK FROM THE DEALERSHIP BECAUSE THEY DIDN'T WRITE ANY UP. IT IS A CONCERN WHEN DRIVING WITH MY CHILDREN IN BACK IF THE DOOR DOES OPEN WHILE I'M DRIVING. ANOTHER CONCERN IS THE HEAT BLOWING ON THEM DURING SUMMER BECAUSE THE A/C MALFUNCTIONS IN THE REAR AND PASSENGER VENTS. HAS HAPPENED AT VARIOUS DATES WITH DIFFERENT MILAGE. HAS HAPPENED MULTIPLE TIMES.

03/04/2020
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VENTS WOULD BLOW OUT HOT AIR. THE CONTACT HAD TO TURN THE INDICATOR OFF IN ODER FOR THE HOT AIR TO STOP. THE CONTACT MENTIONED THAT THE DRIVER SIDE SLIDING DOOR OPENED WHILE IN MOTION WITH THE DOOR AJAR INDICATOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE KOLOSSO CHRYSLER DODGE JEEP RAM LOCATED AT (2701 W COLLEGE AVE, APPLETON, WI 54914) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ACTUATOR AND DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 18,205.

03/02/2020
Components: POWER TRAIN,STRUCTURE
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHILE DRIVING. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVER REAR SLIDING DOOR FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO SAN LEJANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEJANDRO, CA 94577) WHERE THE BATTERY AND SLIDING DOOR LATCH WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A LOCAL DEALER TO BE DIAGNOSED OUT OF POCKET. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

02/29/2020
Components: POWER TRAIN
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

TRANSMISSION FAILURE AT 59000 MILES, IT WON'T RUN IN REVERSE IT WILL SLIP BUT WON'T MOVE, VERY DISSATISFIED, WAY TOO SOON TO FAIL IN MY OPINION I WILL NEVER BUY A CHRYSLER EVER AGAIN TOTAL GARBAGE

02/26/2020
Components: STRUCTURE
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

THE ACTUATOR IN BOTH SLIDING DOORS HAS BROKEN. OUR MECHANIC SUGGESTED WE REQUEST A RECALL FOR THIS PART AS THE MINIVAN IS STILL FAIRLY NEW AND THE PART IS EXPENSIVE. ONE SLIDING DOOR WOULD NOT OPEN AT ALL AND THE OTHER WOULD NOT LOCK. OUR MECHANIC WAS ABLE TO GET THE DOOR THAT WAS STUCK CLOSED TO OPEN AGAIN BUT NOW IT NO LONGER LOCKS EITHER. IN DOING SOME ONLINE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE MINIVANS.

02/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

SLIDING DOORS LOCKS FAIL AND MAKE IT IMPOSSIBLE TO OPEN DOORS. CAUSING A SAFETY HAZED WHEN TRYING TO EXIT THE VEHICLE.

02/24/2020
Components: STRUCTURE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

BOTH SLIDING DOORS HAVE STOPPED WORKING ON MY 2016 DODGE GRAND CARAVAN. FROM MY RESEARCH THE DOOR LOCK ACTUATORS HAVE GONE BAD ON BOTH SLIDING DOORS. THIS MEANS THAT NEITHER DOOR CAN BE OPENED. PASSENGERS HAVE GOTTEN LOCKED INSIDE. A BASIC SAFETY ITEM LIKE DOOR LOCKS SHOULD NOT GO BAD ON A 2016 VEHICLE. THE DEALERS WANT AN INSANE AMOUNT OF MONEY TO FIX THIS PROBLEM AND IT IS APPARENTLY HAPPENING EVERYDAY TO OTHER OWNERS. THE VAN IS BASICALLY USELESS UNTIL THIS ISSUE IS FIXED. WHEN IT HAPPENED TO ME A PASSENGER HAD A PANIC ATTACK BECAUSE WE COULD NOT GET THE DOORS OPEN. THIS IS A WELL KNOW SAFETY ISSUE AND I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A SAFETY RECALL TO DATE. PLEASE HELP ALL DODGE GRAND CARAVAN OWNERS WITH THE URGENT ISSUE. THANKS

02/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

DRIVER'S SIDE SLIDING DOOR IS LOCKED AN UNABLE TO OPEN USING ANY METHOD SUCH AS MANUALLY, ELECTRIC LOCKS OR REMOTE FOB. THE VAN WAS STATIONARY

02/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

LOUD BUZZING NOISE WHEN UNLOCKING RIGHT SIDE AUTOMATIC DOOR.

02/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

THE SLIDING DOOR ON THE PASSENGER SIDE MAKES A LOUD BUZZING NOISE WHEN YOU LOCK OR UNLOCK THE DOOR.

02/21/2020
Components: EXTERIOR LIGHTING
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG6GC******
Summary

THE TAIL LIGHT THAT RUNS ALL THE WAY ACROSS ON THE BACK LEAKS. I'VE ALREADY THIS REPLACED ONCE WHEN IT WAS STILL UNDER WARRANTY BECAUSE BUGS GOT IN THERE. NOW THIS KEEPS MOISTURE, I CONSTANTLY HAVE TO FIND WAYS TO DRAIN THIS OR IT WOULD MAKE THE LIGHTS GO OUT. I FEEL LIKE THIS IS UNACCEPTABLE, BECAUSE IT SEEMS TO BE HAPPENING ON EVERY VEHICLE THAT HAS THESE LIGHTS. I BOUGHT THIS VEHICLE BRAND NEW, I DIDN'T EXPECT AFTER ONLY A YEAR OF HAVING I WOULD COME ACROSS THIS PROBLEM. THIS SHOULD BE A RECALL!

02/21/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

WHEN I BRAKE HARD (FOR EXAMPLE AT A RED LIGHT), MY VAN SHUTS OFF. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST MONTH.

02/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

THERE IS A LOUD BUZZING NOISE WHEN THE REAR DRIVER SIDE DOOR LOCKS, THE DOOR WORKS FINE IT OPENS AND CLOSES. BUT WHEN USING THE UNLOCK BUTTON OR AUT LOCK YOU CAN HEAR THE LOAD BUZZING NOISE. I BELIEVE THIS IS A COMMON PROBLEM THAT SHOULD BE A RECALL TO ALL OF THESE CARS SO THAT THEY CAN BE FIXED

02/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

VAN MAKES A LOUD BUZZING SOUND WHEN LOCK AND UNLOCK OR OPEN DOORS . THERE HAS BEEN MANY COMPLAINTS BY OWNERS OF SAME MODEL POSTED ON CARGURU.COM ETC. IT APPEARS THIS SHOULD BE A RECALL ITEM AS IT IS VERY LOUD AND FRIGHTENING TO PASSENGERS ETC

02/16/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

I HAVE A 2016 GRAND CARAVAN WITH 52000. THE DRIVER SIDE REAR SLIDING DOOR IS STUCK SHUT IN THE LOCK POSITION. I CAN NOT GET IT UNLOCKED TO OPEN DOOR. IT HAD BEEN WORKING GOOD ALL DAY. I GOT HOME TO TAKE MY KIDS OUT OF THEIR CAR SEAT BUT THE DOOR WOULDN'T OPEN. TRIED WITH THE FOB, DOOR LOCK SWITCH AND MANUALLY UNLOCK IT BUT IT WON'T BUDGE. WHAT'S IT GOING TO TAKE TO GET A RECALL ON THIS. MY CHILD GETTING KILLED (GOD FORBID) AND ME SUEING DODGE AND NHTSA . THERE ARE CERTAINLY HAVE BEEN ENOUGH COMPLAINTS ABOUT THIS HAPPENING.

02/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

BOTH ELECTRIC DOOR LOCKS ON THE SLIDING DOORS MAKE A NOISE EVERY TIME THE DOORS LOCK AND UNLOCK. ONE OF THE DOORS STUCK IN THE LOCK POSITION AND WOULD NOT UNLOCK OR OPEN. HAD IT FIXED BUT IS MAKING THE NOISE AGAIN ALONG WITH THE DOOR ON THE OTHER SIDE. COULD BE A SAFETY ISSUE IF I CAN OPEN THE DOORS! ONE OF THE BACK WINDOWS WILL NOT ROLL DOWN ANYMORE AND THE ENTERTAINMENT SYSTEM DOESN'T WORK ANYMORE. ALL ELECTRICAL PROBLEMS!

02/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

THE DRIVER'S SIDE REAR DOOR WOULD NOT UNLOCK WITH FOB OR MANUALLY. I HAD TO HAVE THE ACTUATOR REPLACED FOR $500. A SAFETY ISSUE FOR PASSENGERS.

02/13/2020
Components: POWER TRAIN
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO HUNTINGTON BEARD CHRYSLER JEEP, 16701 BEACH BOULEVARD, HUTINGTON BEACH, CA 92647 PHONE NUMBER (714)-841-3999. THE DEALER INSPECTED AND LOCATED THE FAILURE AT THE TRANSMISSION PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.

02/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

DOORS BUZZING NOISE WHEN LOCK OR UNLOCK

02/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

DRIVER'S SIDE BACK SLIDING DOOR IS STUCK SHUT AND IN LOCKED POSITION. WILL NOT OPEN WITH REMOTE OR MANUALLY. CAN'T GET IT OPENED AT ALL. PASSENGERS SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN UNLOCKING IT.

02/07/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

AUTOMATIC SECOND ROW PASSENGER DOORS AND OR LOCKS ARE SEALED SHUT. THE DOORS CANNOT BE OPENED OR CLOSED AND ARE SEALED COMPLETELY AND TOTALLY SHUT. THERE IS NO MANUAL OVER RIDE SYSTEM TO MANUALLY OPEN AND CLOSE THE DOORS OR TO MANUALLY UNLOCK THE DOORS TO OPEN THEM. THESE ARE THE DOORS THAT CHILDREN USE TO GET IN AND OUT OF THE VEHICLE AS THESE ARE THE SEATS THAT CHILDREN, TODDLERS, AND BABIES RIDE IN. THESE DOORS ARE COMPLETELY AND TOTALLY SEALED SHUT AND CANNOT BE OPENED MANUALLY. THEY MAY OR MAY NOT BE LOCKED AND CANNOT BE UNLOCKED MANUALLY EITHER. THE AUTO MECHANIC CANNOT GET INSIDE OF THESE DOOR PANELS TO FIND OUT WHAT IS WRONG EVEN AFTER STOWING THE SEATS AS THERE IS ALSO NO WAY TO GET THE DOOR PANELS OFF FROM THE INSIDE OF THE CAR WHILE THE DOORS ARE SEALED SHUT. YOU HAVE TO OPEN THE DOORS TO GET THE DOOR PANELS OFF TO LOOK INSIDE OF THE DOORS TO SEE WHAT IS WRONG. BUT, YOU CANNOT DO THIS BECAUSE THE DOORS ARE SEALED SHUT. FAULTY AND DEFECTIVE DESIGN AND ENGINEERING! SERIOUS SAFETY ISSUE FOR CHILDREN! MECHANIC CANNOT GET ANY INFORMATION FROM DODGE ABOUT HOW TO FIX PROBLEM. DOORS HAVE BEEN SEALED SHUT FOR 6 MONTHS. CANNOT GET IN OR OUT OF EITHER DOOR IN SECOND ROW. NO MANUAL OVERRIDE OF ANY KIND TO USE DOORS AS MANUAL DOORS. AUTOMATIC DOOR DESIGN AND AUTOMATIC LOCK DESIGN ARE DEFECTIVE AND PRESENT A SERIOUS SAFETY ISSUE. DODGE NOT TELLING DEALERS OR MECHANICS HOW TO FIX THIS EITHER. IT IS A MYSTERY AND DODGE IS NOT SHARING INFORMATION TO GET IT FIXED.

02/07/2020
Components: STRUCTURE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE. IN ADDITION, WHILE ATTEMPTING TO OPEN OR CLOSE THE SLIDING DOOR AN ABNORMAL BUZZING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM DEALER, (5901 MADISON AVE, TAMARAC, FL 33321) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WARRANTY WAS EXPIRED. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 22,000.

02/06/2020
Components: STRUCTURE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

SLIDING DOOR BEHIND DRIVER IS CLOSED AND LOCKED. THE DOOR WILL NOT UNLOCK OR OPEN. I FEEL THIS IS A SAFETY ISSUE FOR THE REAR PASSENGERS. IN ANOTHER VAN I RAN OVER A PIECE OF STEEL ON THE HIGHWAY AND PUT A HOLE IN THE GAS TANK. AFTER PULLING OVER TO THE SIDE OF THE HIGHWAY AND SMELLING GAS ALL REAR PASSENGERS WAS ABLE TO GET OUT ON BOTH SIDES. I HAVE HEARD OF OTHER DODGE VANS HAVING THE SAME PROBLEM.

02/06/2020
Components: STRUCTURE
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE DRIVER'S SIDE SLIDING DOOR IS NOT UNLOCKING. THE DOOR WON'T OPEN, SO I AM UNABLE TO PUT MY BABY IN AND OUT OF HIS CAR SEAT THROUGH THAT DOOR. THE DOOR WON'T OPEN MANUALLY OR THROUGH THE USE OF THE AUTOMATIC LOCK BUTTONS. THE VEHICLE'S LOCKS WERE WORKING IN THE MORNING, BUT THE ONE LOCK STOPPED WORKING THAT EVENING. THE CAR WAS STATIONARY AND IN A PARKING LOT WHEN THE LOCK WAS CHECKED AND FOUND TO BE MALFUNCTIONING. THIS IS DEFINITELY A SAFETY RISK BECAUSE I NEED TO BE ABLE TO GET MY BABY IN AND OUT OF HIS CAR SEAT IN CASE OF AN ACCIDENT. ALSO, THE SAFETY OF THE VEHICLE ISN'T GUARANTEED WITH THE FAULTY LOCK.

02/06/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

WE HAVE PROBLEMS WITH BOTH THE REAR PASSENGER AND REAR DRIVER SIDE SLIDING DOORS ON OUR 2016 DODGE GRAND CARAVAN R/T. THE VAN HAD ABOUT 37,000 MILES ON IT AT THE TIME OF THE FIRST INCIDENT. THE REAR SLIDING DOORS WERE NOT UNLOCKING TO OPEN THEM WHILE WE WERE STOPED, AND IN PARK. THIS HAPPENED IN A PUBLIC PARKING LOT. THE ISSUE WITH THIS IS, WE COULDN'T OPEN THE DOORS TO LET OUR KIDS OUT OF THE VAN. THE OPEN/CLOSE SLIDING DOOR SWITCH IN THE VAN WOULD NOT OPEN THEM, NEITHER WOULD THE KEY FOB. WE TRIED TO UNLOCK IT MANUALLY ON THE DOOR ITSELF, BUT THE LOCK WAS STUCK IN THE LOCKED POSITION. I USED A LOT OF FORCE TO UNLOCK IT MANUALLY WITH NO LUCK. THE ACTUATORS THAT POWER THE MECHANICAL LOCKS FELT LIKE THEY WERE JAMMED AND WOULDN'T LET US UNLOCK THE DOORS MANUALLY. I FINALLY WAS ABLE TO GET IT UNLOCKED BY FORCING AND HOLDING THE MANUAL LOCK IN THE UNLOCK POSITION WHILE HITTING THE KEY FOB UNLOCK/LOCK FEATURE OVER AND OVER AGAIN. IT TOOK ME 10 MINUTES TO TROUBLESHOOT THIS IN ORDER TO GET THE KIDS OUT. IT NOW WORKS FOR AWHILE JUST FINE, AND THEN GETS STUCK AGAIN WHEN YOU LEAST EXPECT IT. I THOUGHT AFTER I HAD IT WORKING THAT IT WOULDN'T HAPPEN AGAIN. THIS HAS NOW HAPPENED FIVE MORE TIMES AFTER THE FIRST INCIDENT. THIS IS WHY I'M REPORTING IT. IF WE HAVE A EMERGENCY AND NEED TO GET OUT OF THE VEHICLE FAST, THESE DEFECTIVE DOORS COULD POTENTIALLY CAUSE INJURIES OR DEATH. THE SCARIEST PART ABOUT THIS IS, I NEVER KNOW WHEN THEY WILL ACT UP. I WOULD LEAVE THE DOORS UNLOCKED WHILE DRIVING, BUT THEY AUTOMATICALLY LOCK WHEN YOU REACH A CERTAIN SPEED. I SHOULDN'T HAVE TO DISABLE A SAFETY FEATURE TO FEEL SAFE DRIVING THIS VEHICLE WITH PASSENGERS IN THE BACK.

02/04/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

WE STOPPED TO GET GAY GAS WHILE ON VACATION, EVERYONE EXITED THE VAN AND SHUT ALL THE DOORS. WHEN WE CAME BACK AND I PUSHED THE BUTTON ON THE KEY FOB TO OPEN THE SLIDER DOORS OPEN O LY THE PASSENGER SIDE DOOR OPENED. I WENT TO OPEN IT FROM THE INSIDE AND IT WOULDN'T BUDGE. I UNLOCKED ALL DOORS AND STILL WON'T OPEN. IT FEELS AS THOUGH THE MANUAL LOCK IS JAMMED ON LOCK POSITION!. I FEEL THIS IS A SAFETY ISSUE. IF THERE WERE A NEED TO OPEN THAT DOOR IN AN EMERGENCY IT WOULD NOT WORK! I HAVE ALSO READ ON MULTIPLE CHAT SITES OF OTHER PEOPLE WITH THIS PROBLEM. I FEEL IT NEEDS A RECALL SO IT GETS FIXED.

02/03/2020
Components: EXTERIOR LIGHTING
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8GC******
Summary

REAR TAIL LIGHTS HAD MOISTURE IN THEM AFTER BUYING THE CAR. DEALER STATES DODGE WOULD NOT REPLACE THEM UNDER WARRANTY SO THE DEALER DRILLED HOLES TO HELP THE MOISTURE DRAIN. NOW THE REAR TAIL LIGHTS HAVE POOLING WATER IN THEN ABOUT A 1/4 OF THE LIGHT IS FILLED. REAR TAIL LIGHTS/BRAKE LIGHTS STILL WORK FOR NOW. LED RACETRACK LIGHTING THAT GOES ALL AROUND THE REAR LIGHTS IS BLOWING OUT DUE TO THE WATER GETTING INTO IT. PER THE DEALER DODGE WILL NOT REPLACE IT EVEN THOUGH IT'S A KNOWN DEFECT WITH THIS LIGHTING AND THE WATER GETTING INTO IT. I WILL HAVE TO PAY APPROXIMATELY $1200 TO HAVE IT REPLACED.

01/29/2020
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL SOUND AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND CONTACTED AND TOW TRUCK COMPANY TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO (STEVE WHITE MOTORS LOCATED AT 3470 HIGHWAY 70 SE, NEWTON, NC 28658), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000. *BF*JB

01/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

SLIDING DOOR LOCK ACTUATOR IS MAKING A GRINDING OR BUZZING NOISE.

01/27/2020
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

DRIVER'S SIDE REAR SLIDING DOOR, ALL OF A SUDDEN, WILL NOT OPERATE. NOTIFICATION ON PANEL SAYS "UNLOCK DOOR TO OPERATE" EVEN THOUGH ALL DOORS ARE UNLOCKED. THIS IS A SAFETY ISSUE AS THE DOOR WILL NOT OPEN AND PASSENGERS CAN NOT ESCAPE ON THE DRIVER'S SIDE IN THE CASE OF AN EMERGENCY. MANY, MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINT.

01/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

THE PASSENGER REAR SLIDING DOOR, MAKES A VERY LOUD BUZZING NOISE ANYTIME I LOCK OR UNLOCK IT. IT ALSO DOES NOT ACTUALLY LOCK, YOU CAN OPEN THE DOOR WHILE IT'S LOCKED AND IT WILL SET OFF THE ALARM.

01/26/2020
Components: POWER TRAIN
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

TRANSMISSION WILL NOT SHIFT PAST THIRD GEAR. WAS LEAVING DOCTORS APPOINTMENT AND IT WOULDN'T CHANGE PAST 3RD GEAR. HAVE BEEN TRYING TO GET PART FOR 5 MONTHS

01/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

I APPROACHED MY CAR AND HIT THE BUTTON ON MY REMOTE TO OPEN THE DRIVER SIDE SLIDING DOOR. I PLACED MY ITEMS IN THE CAR AND PUSHED THE DOOR CLOSE BUTTON. I DROVE TO MY DESTINATION AND WHEN TRYING TO OPEN THE DOOR TO RETRIEVE MY ITEMS THE DOOR WILL NOT OPEN. I HAVE TRIED USING THE REMOTE, THE BUTTON IN THE CAR & MANUALLY OPENING. THE DOOR SEEMS TO BE STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. MY HUSBAND HAS TRIED ALL OF THE ABOVE AND CHECKED THE FUSES TO MAKE SURE IT WASN'T JUST A BLOWN FUSE. MY DOOR IS NOW STUCK CLOSED AND I DRIVE AROUND WITH MY CHILDREN IN THE CAR ALL THE TIME. NOW I AM WORRIED IF WE ARE IN AN ACCIDENT THAT THE DOOR CANNOT BE OPENED.

01/21/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

VEHICLE PULSES WHILE SHIFTING THROUGH GEARS, GOOGLE SHOWS A RECALL S44, FOR TRANSAXLE OIL PUMP. I CALLED DODGE CUSTOMER SERVICE AND WAS TOLD BY OPERATOR THAT IT DOES SHOW UP IN THE SERVICE NOTIFICATION. SO I CALLED DEALERSHIP TO SCHEDULE APPOINTMENT, AND WAS TOLD IT'S NOT A RECALL. SO I CALLED CUSTOMER SERVICE AGAIN, GOT A DIFFERENT OPERATOR, WHO TOLD ME THAT SHE ALSO SEES IT IN THE SERVICE NOTIFICATION, SHE CALLED THE DEALERSHIP AND TALKED TO THEM, PATCHED ME THROUGH TO SCHEDULE APPOINTMENT, AND DEALERSHIP TOLD ME IT WOULDN'T BE COVERED, AND THAT I WILL HAVE TO PAY.

01/21/2020
Components: STRUCTURE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

DRIVER SIDE REAR SLIDING DOOR STARTED MAKEING A BUZZING NOISE WHEN YOU WOULD LOCK AND UNLOCK DOOR AFTER A FEW DAYS THE DOOR LOCK FAILED, AND NOW I CANT OPEN DOOR MANUALLY OR REMOTELY. THEY NEED A RECALL, MINE AIN'T THE ONLY ONE THAT HAS BROKEN, LOOK IT UP YOU'LL FIND MORE COMPLAINTS!

01/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

LOUD BUZZING NOISE ON SLIDING DOOR UNLOCKING MECHANISM REAR PASSENGER

01/16/2020
Components: EXTERIOR LIGHTING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG6GC******
Summary

THE RACETRACK LIGHTING ON THE BACK OF THE VEHICLE FILLED WITH WATER AND BURNED OUT SEVERAL LED LIGHTS. IT WAS STILL UNDER WARRANTY AND REPLACED AT NO CHARGE. ONCE I WAS OVER 36,000 MILES, THE SAME THING HAPPENED WITH THE NEW PART THE DEALER INSTALLED. I CALLED DEALER SINCE 5 MONTHS LATER AFTER THE NEW INSTALLATION, THE SAME THING HAPPENED. IT IS OBVIOUSLY A DEFECTIVE PART AND SHOULD BE REPLACED AT NO FEE.

01/14/2020
Components: STRUCTURE
Incident Date: 12/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGNG5GR******
Summary

PASSENGER NON-POWER SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. CANNOT UNLOCK UNLESS YOU USE FOB WHILE HOLDING THE LOCK LEVER IN THE UNLOCK POSITION. THIS IS NOT SAFE IF SOMEONE NEEDS TO EXIT THE VEHICLE QUICKLY IN AN EMERGENCY. THE LOCK ALSO BUZZES EVERY TIME THE VEHICLE LOCKS AUTOMATICALLY. THE VEHICLE WAS PARKED AND ALL DOORS HAD BEEN UNLOCKED BY THE KEYFOB. *TR

01/14/2020
Components: STRUCTURE
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE PASSENGER SIDE DOOR BUZZES LOUDLY WHEN YOU UNLOCK THE DOOR. THIS HAPPENS WHEN YOU PUSH THE UNLOCK BUTTON INSIDE THE VAN, OR THE UNLOCK BUTTON ON THE KEY FOB.

01/13/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG4GC******
Summary

5TH TIME EVENT HAS OCCURRED. AFTER EXTENDED DRIVING WHEN PULLING INTO A PARKING SPOT THE VEHICLE WILL COMMENCE TO ACCELERATE. ONLY BY AGGRESSIVELY APPLYING THE BRAKE TO PREVENT THE VEHICLE FROM PLOWING AHEAD CAN I PLACE THE TRANSMISSION INTO PARK AND TURN OFF THE VEHICLE. CHRYSLER PREVIOUSLY ACKNOWLEDGED CRUISE CONTROL PROBLEMS. I THINK THE PROBLEM STILL EXISTS. THIS IS A DANGEROUS VEHICLE. PREVIOUS FILE NUMBER #10916715.

01/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGDGXGR******
Summary

MY REAR DRIVERS SIDE DOOR LOCK WILL NOT MOVE BACK TO UNLOCK. THE KEY FAB, THE DOME BUTTON, NOT THE DOOR HANDLE WILL MOVE THE LOCK POSITION TO OPEN THE DOOR. I NOTICED IT AFTER I WAS DRIVING AND TURNED OFF THE CAR. IT HAPPENED AFTER THE CAR WAS STARTED AND THEN SHUT OFF AFTER DRIVING IT.

01/08/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6GC******
Summary

WHILE AT A STOP LIGHT, THE ENGINE SHUT DOWN COMPLETELY. I HAD TO SHIFT TO PARK AND RESTART THE TRUCK, THEN SHIFT TO DRIVE. THIS HAPPENED AT LEAST TWICE.

01/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

WITH ECON ON, VEHICLE RUNS VERY ROUGH, SKIPS AND SHUTTERS.

01/07/2020
Components: EXTERIOR LIGHTING
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT5GC******
Summary

THE LED RACE TRACK STYLE LIGHT BARS, WHICH ARE THE TAILLIGHTS FOR DODGE VEHICLES EQUIPPED WITH THEM, ARE DEFECTIVE IN DESIGN; SUCH THAT THEY ARE NOT SEALED PROPERLY TO PREVENT WATER INTRUSION. THE LED LIGHT BARS ALLOW WATER TO POOL IN THE BOTTOM OF THEM CAUSING THE LIGHTS TO GO OUT. NEEDLESS TO SAY, SINCE THIS IS THE TAILLIGHT SYSTEM FOR THE VEHICLE, IT POSES A GRAVE SAFETY RISK. ADDITIONALLY, DODGE DOES NOT CONSIDER 'SEALS' PART OF THEIR WARRANTY COVERAGE WHEN YOU TRY TO HAVE IT REPAIRED THROUGH THAT CHANNEL. I WOULD THINK DRIVING AROUND WITH DEFECTIVE WATER LEAKING AND SOON TO BE MALFUNCTIONING TAILLIGHTS WOULD BE A BIGGER SAFETY RISK IN THE EYES OF DODGE; HOWEVER, THEY SEEM TO THINK TELLING ME THEY CAN ORDER ME A NEW ONE FOR $1,200 WHEN IT LEFT THE FACTORY DEFECTIVE IN DESIGN IS AN APPROPRIATE REMEDY.

01/05/2020
Components: STRUCTURE
Incident Date: 12/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

DRIVERS SIDE, PASSENGER SLIDING DOOR WILL NOT UNLOCK OR OPEN. DOESN'T MAKE ANY DIFFERENCE IF IT IS STATIONARY, OFF OR RUNNING. IN MY OPINION, THIS IS A SAFETY ISSUE, ANYONE SITTING IN THAT POSITION REQUIRING EMERGENCY EGRESS, WOULD BE TRAPPED. I SUSPECT IT IS A BAD DOOR LOCKING SYSTEM, IT SHOULDN'T HAVE HAPPENED WITH <40K MILES.

01/04/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

WHILE DRIVING, SEVERAL DASH PANEL LIGHTS FLASHED, LOST POWER STEERING, LOST ABILITY TO INCREASE SPEED WITH GAS PEDAL. ENGINE STAYED ON BUT ONLY AT IDLE. ABLE TO GET OUT OF TRAFFIC ONTO SIDE ROAD AND STOP. TURNED KEY TO OFF AND THEN TRIED TO START CAR AGAIN. IT WORKED ON THE SECOND TRY. SEEMED TO OPERATE NORMALLY WITH ONLY THE CLOCK RESET TO 12:00AM. THIS SAME SEQUENCE HAPPENED TWICE, ABOUT A WEEK APART. NO RAIN EITHER TIME BOTH DURING DAYLIGHT.

01/04/2020
Components: STRUCTURE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE REAR SLIDING DOOR BEHIND THE DRIVERS SEAT HAS BECOME STUCK IN THE LOCK POSITION OVERNIGHT. THE DOOR WILL NOT OPEN FROM OUTSIDE OR INSIDE. NOTHING CAUSED THIS TO HAPPEN SUCH AS AN ACCIDENT OR FORCIBLY CLOSING THE DOOR. AFTER GOOGLING THIS ISSUE, I'VE DISCOVERED MANY, MANY CUSTOMERS HAVE HAD THIS EXACT SAME PROBLEM AND DODGE WILL NOT ISSUE A RECALL. THIS IS DANGEROUS AND COULD BE DEADLY WITH SMALL CHILDREN IN THE REAR WHO CANNOT ESCAPE THE VAN IN CASE OF FIRE OR AN ACCIDENT.

01/03/2020
Components: POWER TRAIN
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL, WINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT AS THE RATE OF SPEED INCREASED, THE VEHICLE WOULD SHIFT OUT OF GEAR AND INTO NEUTRAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000(POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

01/02/2020
Components: EXTERIOR LIGHTING
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9GC******
Summary

THE RACETRACK LED LIGHTING ON THE BACK OF THE VEHICLE KEEPS BURNING OUT. THE LIGHT ASSEMBLY HOLDS WATER AND IT JUST POOLS UP INSIDE THE PLASTIC ASSEMBLY, EVENTUALLY BURNING THE LED'S OUT. HAVE HAD REPLACED WHILE UNDER WARRANTY, PROBLEM OCCURRED ALMOST IMMEDIATELY AGAIN. NO LONGER UNDER WARRANTY, AND NOW RESPONSIBLE FOR THE REPAIR, DEALER KNOWS ITS AN ISSUE.

12/31/2019
Components: EXTERIOR LIGHTING
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG5GC******
Summary

CENTER SECTION OF REAR VEHICLE LIGHTING FAILED. LEAVING INADEQUATE REAR LIGHTS.

12/29/2019
Components: STEERING
Incident Date: 12/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDGXGC******
Summary

I WAS DRIVING HOME FROM THE STORE ON DEC 8TH 2019. WHEN I WENT TO MAKE A LEFT ONTO MY STREET, MY WHEEL LOCKED UP AND I HIT THE CURB AT A LOW RATE OF SPEED. A WARNING CAME ON THAT SAID "POWER STEERING UNAVAILABLE" (SEE PICTURE)

12/27/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4GC******
Summary

MY LED TAILLIGHTS KEEP GETTING WATER INSIDE THEM CAUSING THE LIGHTS TO SLOWLY GO OUT. THIS WILL CAUSE A SAFETY ISSUE OVER TIME. ALSO WILL CAUSE AN ACCIDENT. I FEEL THAT DODGE DIDN'T DO A GOOD JOB AT SEALING THE LIGHTS. BY LOOKING AT THE PICTURES YOU WILL SEE WHAT I MEAN BY THE WATER. I HAVE DRAINED THE WATER SEVERAL TIMES BY REMOVING A BOLT.

12/27/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT9GC******
Summary

WATER LEAKS INTO AND POOLS IN REAR TAIL LIGHTS/BRAKE LIGHT CAUSING THEM TO FAIL. RESEARCH HAS FOUND THIS TO BE A COMMON PROBLEM.

12/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

2016 DODGE GRAND CARAVAN, DRIVER SIDE REAR SLIDING DOOR. DOOR LOCK MAKES A LOUD BUZZING SOUND WHEN IT LOCKS AUTOMATICALLY, OR USING THE FOB. IT HAPPENS WHILE DRIVING AND THE VAN HITS 15 MILES AN HOUR WITH THE AUTO LOCK, AND WHEN STOPPED USING THE LOCK BUTTON ON THE ARM REST OR WITH THE FOB. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE.

12/26/2019
Components: ENGINE
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

WAS SITTING AT GAS STATION WITH THE VAN AT AN IDLE. THE CHECK ENGINE LIGHT CAME ON. AFTER RUNNING DIAGNOSTICS IT WAS DETERMINED IT HAD A CYLINDER 4 MISFIRE. I HAD THE SPARK PLUG AND IGNITION COIL REPLACED AND STILL HAVE THE CYLINDER 4 MISFIRE. HAS BEEN DETERMINED THAT THE CYLINDER HEAD HAS GONE BAD AND NEEDS TO BE REPLACED. I WAS ALSO TOLD MOPAR HAS HAD PROBLEMS LIKE THIS IN THE PAST.

12/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE ACTUATOR ON BOTH SLIDING DOORS HAVE BEEN A PROBLEM WITH THIS CAR. THEY BOTH HAVE BEEN STUCK WHERE THE DOOR DOES NOT CLOSE AND LOCK. ALSO THE DOOR HAS BEEN CLOSED BEFORE WHERE MY CHILD HAS BEEN ALMOST HURT DUE TO DOOR NOT OPENING BACK UP DUE TO SAFETY OPTION WITH THE DOOR. I HAVE HAD OTHER ISSUE WHERE THE THE TAILGATE DOOR DOES NOT OPEN AND CLOSE IN THE BACK IT WORK WENT WANTS TO. MOST INCIDENTS OCCURRED IN STATIONARY AND MOTOR RUNNING CASES. THE ACTUATOR LOCKING MECHANISM HAPPENS WHILE DRIVING 15 MPH. IF LOCK THE DOORS THIS OCCURS TO. HAD DEALERSHIP LOOK AT THESE ISSUE AND THEY CHARGED TO FIX ONE OF THE SIDES ALREADY. NOW THE THE OTHER SIDE IS HAPPENING. THEY WANT ALMOST A 1000.00 TO FIX. HAVE BEEN READING COMPLAINTS OF OTHER OWNERS OF THIS YEAR HAS BEEN A ISSUE WITH THIS MODEL OF CAR. NEEDS BE ADDRESSED AND FIXED OUT THE DODGE MAKER NOT THE OWNER.

12/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

LEFT HAND SLIDING DOOR LOCK WILL NOT UNLOCK, I CAN HERE THE LOCK TRY TO OPEN BUT DOES NOT OPEN

12/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

I HAVE A 2016 DODGE GRAND CARAVAN AND EVERY TIME I UNLOCK THE DOOR OR LOCK IT IT MAKES THIS LOUD BUZZING NOISE, THE DOOR WORKS FINE IT OPENS AND CLOSE. BUT WHEN USING THE UNLOCK BUTTON FROM THE KEY EVERYONE CAN HEAR THE LOAD BUZZING NOISE TOOK THE CAR TO DEALER AND THEY STATED THE PROBLEM WAS A FAULTY DOOR LOCK ACTUATOR. THEY WANT $650.00 DOLLARS TO FIX THE PROBLEM.

12/17/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT (8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PRICE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 69,633.

12/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

BACK SLIDING DOOR HAS BEGAN MAKING A LOUD BUZZING SOUND ANYTIME I HIT THE UNLOCK BUTTON. IT IS REALLY LOUD.

12/16/2019
Components: POWER TRAIN
Incident Date: 12/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

DRIVING AT 65 MPH, THERE WAS A LURCH IN THE TRANSMISSION, AND THE CAR CAME TO A HALT ON THE HIGHWAY. THANKFULLY WE HAD TIME TO PULL THE VEHICLE OVER BEFORE IT STOPPED COMPLETELY. WE HAD IT TOWED TO A DODGE DEALER, WHERE WE FOUND OUT THAT THE TRANSMISSION PUMP FAILED. THIS FAILURE, NOT ONLY STOPPED THE CAR COMPLETELY, BUT HAS A REPAIR TICKET OF $5,400. THIS IS A KNOWN ISSUE FOR FCA, BUT THE PUMP FAILURE ONLY COVERS A LIMITED NUMBER OF VEHICLES. THIS PUMP FAILURE MAY BE EFFECTING MORE VEHICLES THAN INITIALLY THOUGHT.

12/16/2019
Components: STRUCTURE
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THE LOCK ON THE BACK PASSENGER SIDE DOOR IS MALFUNCTIONING AND MAKES AN AWFUL NOISE EVERY TIME IT LOCKS OR UNLOCKS. SOMETIMES IT DOESN'T LOCK AT ALL OR WON'T UNLOCK. THIS IS VERY DANGEROUS IF GOD FORBID THE CAR IS SUBMERGED (STUCK LOCKED) OR IF A CHILD OPENS THE DOOR WHILE MOVING (STUCK UNLOCKED). THIS IS A COMMON ISSUE WITH 2016 DODGE GRAND CARAVANS IF YOU SEARCH THE INTERNET.

12/14/2019
Components: STRUCTURE
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

AT 17,000 PASSENGER REAR SLIDING DOOR LOCKING MECHANISM ACTUATOR FAILED. DOOR SUDDENLY STARTED MAKING A BUZZING NOISE WHEN ACTIVATED BY KEY FOB OR FRONT CONTROL SWITCHES. PAID DEALERSHIP OVER $1,100 TO REPLACE A $17 DOLLAR PART. NOW, AT 26,000 DRIVER'S SIDE REAR SLIDING DOOR LOCKING MECHANISM HAS FAILED WHILE DRIVING. DOOR IS LOCKED SHUT AND WILL NOT OPEN OR OPERATE. THIS IS A POTENTIAL SAFETY HAZARD AS PASSENGERS MAY BECOME TRAPPED IN VEHICLE IF OPPOSING DOOR HAPPENED TO BE BLOCKED. INTERNET BLOGS SPECIFICALLY SPEAK OF THIS CONDITION AS A COMMON OCCURRENCE. A RECALL SHOULD BE ENFORCED TO REPLACE FAULTY LOCK ACTUATOR MECHANISM, THUS REDUCING DANGER PRIOR TO NEEDLESS HARM OR DEATH.

12/13/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG1GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE SERVICE POWER STEERING, SERVICE ELECTRIC STABILITY, AND CONTROL SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND THE VEHICLE SHUT OFF. THE CONTACT WAS ABLE TO PLACE THE GEAR IN PARK, BUT IT DID NOT RESUME NORMAL OPERATION. THE VEHICLE WAS TOWED TO MOSS MOTOR COMPANY (1000 S CEDAR AVE, SOUTH PITTSBURG, TN 37380, (423) 837-7114), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE AND WERE STILL WORKING ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE CONTACT MENTIONED THAT THE STABILITY CONTROL SYSTEM WAS UPDATED APPROXIMATELY A YEAR AGO AT THE SAME DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.*DT CONSUMER STATED VEHICLE WAS CONSIDERED A LEMON. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

12/12/2019
Components: SUSPENSION
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

DRIVER SIDE STRUT FAILED. THE STRUT MAKES A TERRIBLE SQUEAKING SOUND AS YOU DRIVE. I TOOK IT TO A MECHANIC AND HE SAID "YEP THIS IS A KNOWN ISSUE, I KNOW EXACTLY WHAT YOU ARE TALKING ABOUT". BOTH FRONT STRUTS HAVE TO BE REPLACED. WHY ISN'T THIS A WARRANTY OR RECALL ISSUE?

12/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

DRIVER SIDE REAR PASSENGER DOOR LOCK WILL NOT WORK. THE LOCK ACTUATOR FAILS AND DOES NOT ENGAGE THE LOCK. THIS OCCURS AT 15 MILES PER HOUR WHEN THE DOOR IS SUPPOSED TO AUTO LOCK.

12/10/2019
Components: ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TE LEFT CYLINDER HEAD WENT BAD AT 80,000 MILES

12/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

SAFETY ISSUES WITH BOTH REAR SLIDING DOORS. THE PASSENGER DOOR STOPPED WORKING ALL TOGETHER. IT IS CLOSED AND WILL NOT OPEN USING AUTOMATIC OPENERS OR EVEN BY HAND. THE PASSENGER SIDE SLIDEING DOOR NOW MAKES A LOUD BUZZING NOISE ANY TIME YOU UNLOCK THE DOOR. THE DOOR STILL UNLOCKS AND LOCKS NORMALLY AND OPEN AND CLOSES NORMALLY BUT THE BUZZING NOISE JUST STARTED ABOUT A WEEK AGO. IT DOES THIS WHETHER THE VEHICLE IS RUNNING OR NOT. ONLY MAKES THE NOISE WHEN UNLOCKING THE DOOR, NOT LOCKING.

12/09/2019
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND MADE AN UNUSUAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND DRIVEN TO THE CONTACT'S RESIDENCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER DODGE JEEP RAM FIAT OF BRYAN COLLEGE STATION AT 979-213-53 (LOCATED AT 301 N EARL RUDDER FWY, BRYAN, TX 77802) WHERE IT WAS STATED THAT THE TRANSMISSION WAS ABOUT TO GO OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

12/08/2019
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

WE HAVE PERFORMED VERY REGULAR MAINTENANCE ON OUR VEHICLE SINCE PURCHASING IT. WE REACHED 95K MILES AND OUT OF NOWHERE, WHILE DRIVING, IT LOST ABILITY TO PULL FORWARD AND STARTED WHINING LOUDLY. I TURNED IT OFF AND BACK ON AGAIN AND IT MOVED FORWARD INTO THE DRIVE BUT CONTINUED TO MAKE THE LOUD NOISE. RESEARCH POINTS TO POWER TRAIN AND 2016 DODGE GRAND CARAVAN HAD AN APPARENT RECALL ON THE POWER TRAIN TRANSMISSION PUMP. YOUR REPORT SHOWS 0 UNREPAIRED RECALLS. WHAT DO WE DO?

12/06/2019
Components: STRUCTURE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR SLIDING DOORS WERE STUCK IN THE LOCKED POSITION AND FAILED TO OPEN WITH THE KEY FOB OR MANUALLY. ALSO, THERE WAS AN ABNORMAL BUZZING NOISE DETECTED FROM THE DRIVER'S SIDE SLIDING DOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE GREASE WAS APPLIED TO THE SLIDING DOOR; HOWEVER, THE FAILURE RECURRED WITHIN TWO DAYS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

12/05/2019
Components: SERVICE BRAKES
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT7GC******
Summary

I TOOK MY 2016 DODGE DURANGO TO AN INDEPENDENT GARAGE (NO LONGER UNDER WARRANTY) BECAUSE THE BOOSTER DEVELOPED A VACUUM LEAK INSIDE UNDER THE DASH. AFTER REMOVAL, WE FOUND THE BOOSTER WAS FILLED WITH WATER. I FOUND A RECALL FOR EARLIER YEAR DODGE DURANGOS FROM 2011-2014 WITH A SIMILAR ISSUE (SAFETY RECALL T59 / NHTSA 17V-572), AND THE FIX WAS TO INSTALL A SHIELD TO PROTECT WATER FROM ENTERING. MY BOOSTER ALREADY HAD THIS SHIELD AND WAS INSTALLED CORRECTLY, YET IT STILL FILLED WITH WATER. I PURCHASED THIS VEHICLE USED IN AUGUST 2019, SO I HAVE NO SERVICE HISTORY AVAILABLE. IN ADDITION TO THE PICTURES, I ALSO TOOK A VIDEO SHOWING THE WATER, PLEASE SEE THIS LINK: HTTPS://YOUTU.BE/5BD3JWUNFE4

12/04/2019
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

THE TRANSMISION DOES NOT WORK. THE VEHICLE DONT MOVE. THE VEHICLE IS STATIONARY

12/03/2019
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG5GC******
Summary

WHEN IT RAINS WATER IS COLLECTING IN THE BACK TAILGATE LIGHT. THERE NEEDS TO BE A RECALL TO FIX THIS PROBLEM. APPARENTLY, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.

12/03/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHEN THE VEHICLE WAS STATIONARY, AN ABNORMAL NOISE SOUNDED FROM THE HOOD OF THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

12/03/2019
Components: EXTERIOR LIGHTING
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8GC******
Summary

THE RACING TAILLIGHTS ARE NOT SEALED WELL ENOUGH. WATER IS GETTING INTO THE LIGHT. IT WILL CAUSE PART OF LIGHT TO GO OUT.

12/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

THE REAR DRIVER SIDE SLIDING DOOR WILL NOT OPEN. ONE DAY IT JUST STOPPED WORKING. THIS CAR WAS NOT EVEN 1 YEAR OLD WHEN THIS HAPPENED ONLY 40,000 MILES ON THE CAR. I HAVE CAME TO THE CONCLUSION THIS IS A COMMON PROBLEM AMONG DODGE CARAVAN BUT THIS IS A HUGE SAFETY ISSUE. MOST PEOPLE THAT PURCHASE A MINIVAN HAVE YOUNG CHILDREN AND HAVING A DOOR THAT DOESN'T OPEN POSES A SERIOUS RISK IN AN EMERGENCY. I HAVE READ MANY POST WITH PEOPLE HAVING THE SAME ISSUE AND HOPEFULLY THEY WILL FILE A COMPLAINT AS WELL.

12/01/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG3GC******
Summary

WATER LEAKS INTO THE RACETRACK LIGHTING AND POOLS CAUSING BURNOUT OF LED LIGHTING. THIS RESULTS IN REDUCING VISIBILITY OF THE VEHICLE DUE LACK OF LIGHTING AT NIGHT. THIS IS A COMMON ISSUE WITH MULTIPLE DODGE DURANGO'S.

11/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

THE RIGHT REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE ANYTIME THE UNLOCK BUTTON INSIDE THE VEHICLE OR WHEN THE KEY FOB IS PUSHED TO UNLOCK.

11/28/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE CAR HAS NOISE.

11/25/2019
Components: STRUCTURE
Incident Date: 08/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

THE DOOR ACCENTATORS IN BOTH REAR DOORS HAVE STOPPED WORKING . THE DEALERSHIP FIXED ONE WHICH WAS GREAT BUT THE AUTOMATIC DOOR LOCKS NO LONGER FUNCTION IN EITHER DOOR AS WELL . THE FIRST DOOR WAS GRINDING WHENEVER WE TRIED TO USE THE DOOR LOCKS OR EVEN STOPPED THE CAR AND PUT IT IN PARK . ALSO THE KEY FOB IS DEFECTIVE FOR THIS CAR I HAVE CHANGED THE BATTERY ONCE A MONTH AND IT ONLY UNLOCKS THE DOORS SOMETIMES .

11/23/2019
Components: POWER TRAIN
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

OUR VAN STARTED TO SHUTTER AND WOULD SOMETIMES DIE WHEN WE COMING TO A STOP. IT THEN STARTED NOT SHIFTING RIGHT. WE WERE GOING UP MOUNTAINS AND IT WOULD NOT DRIVE. IT WOULD NOT SHIFT RIGHT. THE TRANSMISSION COMPLETELY WENT OUT AFTER A YEAR AND A HALF OF USE. WE HAVE KEPT ITS OIL CHANGED AND ALWAYS HAD THE FLUID CHECKED. THERE WAS FLUID STILL IN IT. THERE WAS NO REASON.

11/22/2019
Components: POWER TRAIN
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE WOULD SHUDDER OR ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CRONIC CHRYSLER DODGE JEEP RAM (2515 N EXPY, GRIFFIN, GA 30223) WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE TRANSMISSION FLUID AND IT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 64797399. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 94,618.

11/22/2019
Components: STRUCTURE
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

LEFT SIDE SLIDING DOOR STUCK IN SHUT POSITION IN JULY 2019. JUST LOCKED SHUT. THIS IS A MANUAL, NOT ELECTRICAL DOOR. DOES NOT RESPOND TO ANY LOCKS, FOB BUTTONS AND OR HANDLES. THERE WAS NO ACCIDENT OR ANYTHING THAT "CAUSED" IT. IT JUST WILL NOT OPEN.

11/21/2019
Components: STRUCTURE,SEATS
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

I HAVE 2 SEPERATE ISSUES. THE FIRST ISSUE IS LIKE MANY OTHER CARAVAN OWNERS, THE REAR SLIDING DOOR LOCKS ARE BOTH MALFUNCTIONING. THE REAR DRIVERS DOOR STARTED WITH THE LOUD BUZZING WHEN IT WOULD LOCK AT AROUND 60,000 MILES. AT AROUND 92,000 MILES THE REAR PASSENGER DOORLOCK BROKE IN THE LOCKED POSITION. THE DOOR WILL NOT UNLOCK ELECTRICALLY OR MANUALLY. IT IS PERMANENTLY LOCKED. THIS IS A VERY BAD SAFTEY ISSUE! IF THERE WAS AN EMERGENCY AND THE DRIVERS REAR DOOR GOT DAMAGED, NO ONE IN THE REAR OF THE VEHICLE CAN GET OUT! AS MANY COMPLAINTS THAT I HAVE SEEN ON THIS ISSUE, THIS IS CLEARLY A DEFECTIVE PART THAT SHOULD BE RECALLED! MY SECOND ISSUE IS THE CABLES THAT MAKE THE MIDDLE PASSENGER SEAT FOLD UP HAVE BROKEN. THIS HAPPENED AT AROUND 80,000 MILES. BOTH FAILURES HAPPENED WHEN THE VEHICLE WAS STATIONARY.

11/20/2019
Components: STRUCTURE
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

THE DRIVER PASSENGER DOOR IS LOCK AND WILL NOT UNLOCK OR OPEN

11/20/2019
Components: AIR BAGS
Incident Date: 11/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDG1GC******
Summary

TL* THE CONTACT OWNED A 2016 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT FELL ASLEEP AND CRASHED INTO A UTILITY POLE. THE VEHICLE NOSEDIVED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED BACK. THE CONTACT'S WIFE SUSTAINED THIRD DEGREE BURNS TO THE RIGHT SIDE AND BACK. THE CONTACT'S SON SUSTAINED A WHIPLASH. EVERYONE RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE POLICE TOWED THE VEHICLE TO AN UNKNOWN LOT. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED, SENT OUT AN ADJUSTER, AND DEEMED THE VEHICLE A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.*DT*JB

11/16/2019
Components: POWER TRAIN
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

WHILE DRIVING THIS VEHICLE IT BEGAN TO LOSE POWER AND WOULD NOT ACCELERATE WHEN I PUSHED THE GAS AND THEN THE VEHICLE WOULD JUMP FROM 1 TO 5 RPMS. TOOK TO DODGE DEALERSHIP THEY HAD TO REBUILD THE TRANSMISSION DUE TO BAD TRANSMISSION PUMP.

11/15/2019
Components: POWER TRAIN
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...

11/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

I LIVE IN MAINE AND WHEN IT IS COLD OUT THE AUTOMATIC DOORS FREEZE UP YOU CANNOT OPEN IT BY YOURSELF IT CLICKS AND CLICKS. DOESN'T SEEM LIKE A BIG DEAL BUT MY KIDS HAVE TO JUMP THROUGH THE FRONT TO GET IN AND I HAVE A NEWBORN BABY WHO WE HAVE TO STICK THE CAR SEAT THROUGH THE PASSENGER DOORS THE SCARY THING IS I WONDER IF THERE WAS AN EMERGENCY AND WE HAD TO GET OUT OF THE CAR SO THE CAR IS SMOKING OR SOMETHING THE DOORS WOULD NOT OPEN I WOULD HAVE TO TRY TO PULL THE INFANT SEAT OUT THROUGH THE FRONT AND THE KIDS WOULD ALL HAVE TO JUMP OUT THROUGH THE FRONT I DON'T GET HOW THIS HAS NOT BEEN RECALLED.

11/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

PASSENGER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. DOOR WILL NOT OPEN WITH KEY, KEY FOB, OR MANUALLY. WHEN I TRY TO OPEN THE DOOR I GET THE MESSAGE TO 'UNLOCK TO OPERATE'. DEFINITELY A SAFETY ISSUE! MY SMALL CHILDREN RIDE BACK THERE AND I NEED TO BE ABLE TO ACCESS THEM QUICKLY IF SOMETHING HAPPENS.

11/08/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE ELECTRONIC SLIDING DOOR HAD LOCKED AND COULD NO BE RE-OPENED. THE VEHICLE WAS TAKEN TO STRAUB CHRYSLER DODGE (1502 WHEELING AVE, GLENDALE, WV) WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE MECHANISM WAS REPLACED AND THE FAILURE WAS REMEDIED. HOWEVER, WHEN THE VEHICLE WAS TAKEN IN FOR SERVICE, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE SLIDING DOOR. THE PASSENGER SIDE DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *DT*JB

11/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

BOTH SLIDING DOOR LOCKS HAVE FAILED

11/08/2019
Components: POWER TRAIN,STRUCTURE,ENGINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

THE FIRST THING TO GO WRONG WITH THIS VEHICLE WAS THE TELEVISION STOPPED WORKING AND THEY FIXED IT ONCE AND IT WENT OUT AGAIN BUT I DID NOT TAKE IT BACK BECAUSE IT WOULD HAVE COST ME OUT OF POCKET .THE NEXT THING TO GO WRONG WAS THE DRIVER SIDE BACK DOOR WOULD NOT OPEN THEY HAD TO KEEP IT FOR A DAY OR TWO FOR THAT. THE NEXT THING TO GO WRONG WAS THE CYLINDER HEAD THEY TOOK A WEEK TO FIX IT BUT THE CAR STILL HAD WEAK ENGINE PERFORMANCE AND ENGINE MISFIRE SO I TOOK IT BACK FOR THEM TO CHECK IT AGAIN AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDSHIELD WIPER SQUIRTER IS ALSO BROKEN. THE NEXT THING TO GO WRONG WAS THE GEAR SHIFTER, THE CAR WOULD NOT MOVE AND WAS STUCK IN DRIVE WITH KEY STUCK IN THE IGNITION WE HAD JUST GOTTEN IN THE CAR .I TRIED TO TURN THE CAR OFF AND BACK ON BUT THE ENGINE WOULD NOT CRANK. I HAD TO HAVE IT TOWED IN TWICE AND RENT A CAR ON MY OWN INSURANCE DOESN'T PROVIDE RENTAL UNLESS YOU HAVE A ACCIDENT. WHEN THAT HAPPENED MY FAMILY OF SIX WAS IN THE CAR. I HAD TO PAY FOR EVERYTHING OUT OF POCKET. THE PROBLEMS STARTED AFTER 2 YEARS AND THE CAR IS ONLY THREE YEARS OLD AND FOUR MORE YEARS TO PAY FOR IT .I WAS ADVISE BY AN AGENT AT DODGE JEEP CHRYSLER TALLAHASSEE FL THAT IF I CONTINUED TO PAY MY WARRANTY WOULD BE EXTENDED.

11/05/2019
Components: POWER TRAIN
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF HYDRAULIC PUMP IN THE TRANSMISSION, A FAILED LC PRESSURE SWITCH, AND A GEAR RATIO ERROR IN FIRST, THIRD, AND FOURTH GEARS. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PAULDING CHRYSLER DODGE JEEP RAM (1245 OLD GRIFFIN RD, DALLAS, GA 30157, (770) 443-2277) TO BE DIAGNOSED AFTER THE VEHICLE STALLED WHILE DRIVING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE ENGINE CONTROL MODULE WAS FLASHED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,392.

11/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

PASSENGER SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING THE DOORS. I HAVE RESEARCHED THE ISSUE AND IT APPEARS OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH THIS MAKE AND MODEL.

11/03/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

WHILE DRIVING THROUGH A INTERSECTION TURNING RIGHT THE ENGINE SHUTOFF WITHOUT WARNING. ALONG WITH THE ENGINE SHUTOFF, POWER STEERING WAS LOST AND EVERYTHING ON THE DASHBOARD INCLUDING THE SPEEDOMETER, RPMS, RADIO. WITH THE LOSS OF ACCELERATION AND POWER STEERING IT MADE IT VERY DIFFICULT TO MANEUVER TO SAFETY. ONCE STOPPED I WAS ABLE TO PLACE THE VEHICLE IN PARK I TURNED THE KEY TO OFF AND RESTARTED THE VEHICLE AND IT STARTED BACK UP NORMALLY. ABSOLUTELY NO ENGINE LIGHTS OR WARNING WERE SHOWING BEFORE OR AFTER THIS INCIDENT. I SUSPECT THAT THE ISSUE IS THE TIPM BUT CAN'T BE EXACTLY SURE.

11/02/2019
Components: POWER TRAIN
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

WHILE DRIVING ALONG ON THE HIGHWAY ON A BRIDGE THE VEHICLE STARTED TO BUCK AND JERK COULD NOT SELECT ANY GEARS TRANSMISSION WAS SLIPPING A LOUD WHINING HIGH PITCH SOUND CAME FROM THE TRANSMISSION AREA CHECK ENGINE SYMBOL CAME ON I MANAGED TO GET VEHICLE OFF THE ROAD. I HAD VEHICLE TOWED TO DEALERSHIP 41425 MILES ON 2016 DODGE GRAND CARAVAN SXT. VEHICLE WAS DEALER SERVICED AND OWNERS MANUAL WAS SIGNED AT REQUIRED SERVICE TIMES. DATE 5 AUGUST 2019. DEALER REPLACED TORQUE CONVERTER, TRANSMISSION PUMP, TRANSMISSION FILTER, TRANSMISSION FLUID. MY VIN DID NOT COME UP ON ANY RECALLS. DRIVE TRAIN WARRANTY SHOULD BE EXTENDED TO 100,000 MILES ON THESE VANS AS A MINIMUM TO PROTECT THE CONSUMERS.

10/31/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. THE LOCK ELECTRONIC LOCK SWITCH WILL NOT DISENGAGE, THE AUTOMATIC DOOR MECHANISM WILL NOT WORK, AND THE DOOR WILL NOT FUNCTION IN MANUAL MODE. AS A VAN WITH PASSENGERS IN THE BACK, THIS IS POSING A SAFETY HAZARD WITH PEOPLE HAVING TO EXIT THE VAN ON THE SIDE FACING TRAFFIC. IF THE DRIVERS SIDE SLIDING DOOR FAILS IN A SIMILAR FASHION, A GREATER SAFETY WOULD RESULT IF PEOPLE CANT EGRESS THE VEHICLE. THE LOCAL DODGE DEALER INDICATES THIS IS A COMMON ISSUE AND THAT THERE IS NO RECALL FOR THIS ISSUE.

10/31/2019
Components: SEATS
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG8GC******
Summary

SRS HEADREST DRIVER SIDE TRIGGERED WHILE VEHICLE WAS EMPTY SITTING IN DRIVEWAY. RETAINING CLIPS BROKEN AND DAMAGED. IN PROCESS OF GETTING PLAZA DODGE IN ORANGEBURG SC TO LOOK AT THE PART AND MAKE RECOMMENDATIONS AND THEY ARE GOING TO CONTACT FCA.

10/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

MY 2016 DODGE GRAND CARAVAN MAKES A LOUD BUZZING NOISE WHEN PRESSING THE UNLOCK BUTTON, ON THE PASSENGER SIDE.

10/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

THE LOCKING MECHANISM ON MY SIDE DOOR IS MAKING A LOUD BUZZING NOISE - LIKE IT'S NOT WORKING CORRECTLY. I DID SOME RESEARCH AND I'M NOT THE ONLY ONE HAVING THIS PROBLEM. I DON'T THINK THAT I SHOULD BE RESPONSIBLE FOR WHAT LOOKS TO BE A DEFECT.

10/27/2019
Components: POWER TRAIN
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

I WAS IN MOTION ON A COUNTY ROAD WHEN I BELIEVE THE TRANSMISSION BEGAN MESSING UP. UPON RESEARCH I FOUND THERE WAS A RECALL REGARDING THE TRANSMISSION IN 2016 DODGE CARAVANS. I PLACED THE VEHICLE IN "DRIVE" AND WHILE IT SHIFTED FROM 1ST TO 2ND IT REVVED UP TO 3500 RPM BEFORE SHIFTING. WHEN SHIFTING FROM 2ND TO 3RD THE VEHICLE WOULD NOT SHIFT AND REVVED UNTIL ABOUT 8000 RPM BEFORE FINALLY SHIFTING. I STOPPED AND PLACED THE VEHICLE IN "REVERSE" AND AS I TRIED TO ACCELERATE, THE GEAR WOULD NOT CATCH UNTIL APPROXIMATELY 3000 RPM.

10/26/2019
Components: STRUCTURE
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

THE DRIVER SIDE SLIDING DOOR IS CURRENTLY IN THE LOCKED POSITION AND CANNOT BE UNLOCKED EITHER USING THE KEY FOB OR MANUALLY MANIPULATING THE DOOR LOCK MECHANISM. THE DOOR WAS OPERATING PROPERLY IN THE MORNING AND INOPERATIVE IN THE AFTERNOON. BASED ON INTERNET SEARCHES AND CHECKING WITH MY LOCAL MECHANIC, IT APPEARS THAT THE DOOR LOCK ACTUATOR IS DEFECTIVE AND THAT THIS IS A KNOWN DEFECT.

10/25/2019
Components: STRUCTURE
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

RIGHT REAR DOOR LOCK HAS JAMMED. DOOR CANNOT BE OPENED CREATING A SAFETY HAZARD. UNKNOWN IF THIS OCCURRED WHILE VEHICLE WAS IN MOTION. ODOMETER READS ~62,000 MILES.

10/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

VAN STOPPED GOING IN AND OUT OF GEAR IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED A SEVERE ACCIDENT. VAN WAS IN MOTION ON A CITY STREET AND MOVING.

10/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE LIFTGATE WILL NOT OPEN. SOMEDAYS IT WILL OPEN BY PUSH BUTTON OR BY THE FOB, BUT WHEN IT STOPS WORKING IT WILL BE WEEKS BEFORE IT STARTS TO WORK AGAIN. THE LIFTGATE WONT OPEN MANUALLY WHICH CAN BE A SAFETY HAZARD IF THERE WAS A. EMERGENCY. THE CAR IS PARKED WHEN THIS HAPPENS.

10/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THE PASSENGER REAR DOOR MAKES A BUZZING SOUND AND DOES NOT LOCK OR UNLOCK.

10/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE TRANSMISSION IS ALL MESSED UP. WHEN YOU GET IN AND START UP THE VAN AND PUT IT IN GEAR IT ACTS LIKE YOU ARE FEATHERING A MANUAL TRANSMISSION AND IT WILL SLOWLY START TO TAKE OFF. WHEN SIFTING THROUGH THE GEARS IT WILL SOMETIMES SLIP, THE RPMS WILL REV UP AND DOWN THEN JUMP INTO GEAR. SOMETIMES WHEN IT DOWN SHIFTS IT WILL JERK WHEN WE ARE STOPPING, I HAVE LEARNED THAT THIS IS CALL A BUMP STOP BY THE TECHS.ALSO IF WE HAVE 3 OR 4 PEOPLE IN THE VAN AND WE TRY AND BACK UP IT JERKS VIOLENTLY, IT FEELS LIKE YOU ARE ON A BUCKING BRONCO. I HAVE TAKEN IT TO THE DEALER, AUDOBON CHRYSLER IN HENDERSON KY. THEY KEEP TELLING ME THAT THEY CAN'T DUPLICATE THE PROBLEM, AND THAT THEIR ARE NO RECALLS ON THIS VAN. IT'S FUNNY THAT I CAN GO ON LINE AND FIND ALL KINDS OF RECALLS ABOUT THE POWER TRAIN AND MANY OTHER PROBLEMS WITH THE 2016 DODGE GRAND CARAVANS, BUT THE DEALER CAN'T SEEM TO FIND ANY RECALLS??? I CAN'T RECALL THE EXACT DATE WHEN WE PURCHASED THE VAN, I WOULD HAVE TO LOOK IT UP,IT WAS ABOUT A YEAR AGO AND WE ARE STILL FIGHTING WITH THE DEALER AS OF 10/24/2019 BECAUSE THE PROBLEM IS ONGOING AND GETTING WORSE??

10/23/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

THE LOCK SWITCH WENT OUT ON VEHICLE AFTER HAVING IT FOR 2 YEARS. THE AC UNIT IN THE BACK HALF GOES IN/OUT. THE TRANSMISSION IS GOING OUT ON THE CAR AFTER HAVING IT FOR 3YEARS IN MAY.

10/21/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

THE SLIDING DOOR MAKES A BUZZING SOUND UPON LOCKING THE DOOR. THE VEHICLE WAS STATIONARY.

10/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

PASSENGER REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN. I CANNOT OPEN THE DOOR TO GET MY KIDS IN OR OUT. THE DOOR UNLOCKED AND OPENED WITH NO PROBLEMS WHEN PUTTING MY KIDS IN. I DROVE FIVE MILES, STOPPED SHUT THE VAN OFF AND TRIED TO OPEN THE DOOR AND IT WOULDN'T UNLOCK OR OPEN

10/20/2019
Components: POWER TRAIN
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG1GC******
Summary

PARKING AT WALMART PARKING LOT PUT MY CAR ON REVERSE AND THE CAR ROLL FORWARD AND THE SHIFT KNOB WAS BLINKING. THEN PUT THE CAR IN PARK AND THEN REVERSE AND STILL BLINKING AND AT THE SECOND TIME WHEN I PUT IT ON REVERSE IT WORK. THAT THE SECOND TIME THAT SOMETHING LIKE THAT HAPPENED. FIRST AT A RED LIGHT ON A HILL CAR WAS ON DRIVE AND ROLL BACK AND THE SHIFT KNOB WAS BLINK. AND I DID THE SAME THING AT WHEN IT DIDNT GO ON REVERSE. I WHEN TO A DODGE DEALER PAY FOR A DIAGNOSTIC AND THEY DIDN'T FIND ANYTHING THE FIRST TIME THAT HAPPEN.

10/18/2019
Components: POWER TRAIN
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE WAS NOT SHIFTING WHILE THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO ORLANDO DODGE CHRYSLER JEEP RAM (4101 W COLONIAL DR, ORLANDO, FL 32808, (407) 299-1120), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERENCED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT MENTIONED THAT ON THE WAY BACK TO THE DEALER, THE VEHICLE HESITATED TO DRIVE AND STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN BACK TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED TWICE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 93,783. *LN*JB

10/16/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

THE VEHICLE WAS DRIVE-ABLE BUT WOULD NOT GO ABOVE 40MPH WHEN MOTION IN ON THE HIGHWAY OR STREET. THE VEHICLE HESITATE AND SHIFT GEARS WHEN TRYING TO GO ABOVE 40MPH.I TOOK THE VEHICLE TO CERTIFIED DODGE DEALER WHO SAID IT WAS MY TRANSMISSION AND IT NEEDS TO BE REPLACED. THE VEHICLE IS 2016 DODGE CARAVAN.

10/15/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

PASSENGER REAR SLIDING DOOR MAKES EXTREMELY LOUD BUZZING NOISE WHEN ANY DOORS LOCK OR UNLOCK. THERE HAD BEEN NO DAMAGE DONE TO THE VEHICLE AND THIS CAME COMPLETELY RANDOM. VERY DISAPPOINTED IN DODGE! I WALKED OUT HIT UNLOCK ON THE KEY FOB WHILE VEHICLE WAS STATIONARY IN MY DRIVEWAY. HEARD BUSZZZZZZZ SUPER LOUD GOT NERVOUS COULDN'T FIGURE OUT THE NOISE. I FIGURED IT OUT WHEN I TURNED THE IGNITION AND THE DOORS THEN LOCKED AND THE NOISE HAPPENED AGAIN. HAS NOW HAPPENED EVERYTIME SINCE THEN AND IT'S EXTREMELY LOUD.

10/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

REAR PASSENGER SLIDING DOOR MAKES BUZZING NOISE WHEN UNLOCKING. THE LOCK AND UNLOCK DOESN'T ALWAYS WORK.

10/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

THE POWER LOCK ACTUATORS ON THE SIDE SLIDING DOORS HAVE QUIT WORKING ON BOTH THE DRIVER'S SIDE AND PASSENGER SIDE. THE MALFUNCTION IS UNSAFE BECAUSE YOU ARE UNABLE TO UNLOCK THE DOORS MANUALLY OR OPEN THE DOORS. THE DOORS ARE STUCK IN THE LOCKED POSITION AND STUCK CLOSED. IF YOU HAD TO EXIT THE DOOR IN AN EMERGENCY SUCH AS A FIRE OR FLOODING, THE REAR PASSENGERS COULD NOT EXIT THROUGH THE SLIDING DOORS. CURRENTLY, THE PASSENGERS HAVE TO CLIMB OVER THE FRONT SEATS TO EXIT IN THE FRONT.

10/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

RIGHT PASSENGER SLIDING DOOR IS STUCK IN LOCKED POSITION. UNABLE TO OPEN OR UNLOCK THE DOOR, AND THERE IS NO MANUAL OVERRIDE. THIS CREATES A SAFETY ISSUE DUE TO INABILITY TO GET MY YOUNG CHILD OUT. THIS PROBLEM OCCURRED OUT OF NOWHERE, ONE DAY IT WORKED AND THE NEXT IT WASN'T. THE VEHICLE WAS STATIONARY. THE VAN ONLY HAS 36 THOUSAND MILES ON IT.

10/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

DRIVERS SLIDE SLIDING DOOR STUCK IN THE LOCKED POSITION. DOOR COMPLETELY STUCK SHUT

10/11/2019
Components: POWER TRAIN
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE BEGAN TO HESITATE AND WOULD NOT EXCEED 40 MPH. AT TIMES, THE VEHICLE COULD NOT BE DRIVEN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

10/11/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG7GC******
Summary

THIS WINTER WE HAD A LOT OF SNOW. AS THE SNOW MELTED, WATER GOT INTO THE TAILGATE LIGHT ASSEMBLY. NOW THE BOTTOM OF THE LIGHT WERE WATER HAS SETTLED IS OUT. I'VE NOTICED A LOT OF OTHER DURANGO'S. 2016 AND UP WITH THE SAME ISSUE. EITHER ON ONE SIDE OR BOTH LIKE MINES. WHEN I RAISE THE TAILGATE WATER DRAINS OUT BUT NOT COMPLETELY. THERE ARE NO VISIBLE CRACKS IN THE TAILGATE BACKUP LIGHT OR DAMAGE IN ANYWAY. I WAS CURIOUS TO SEE IF ANYONE ELSE HAS REPORTED THIS ISSUE. AS I SAID I NOTICED A LOT OF VEHICLES ON THE ROAD LIKE MINES, WITH THIS PROBLEM THE LIGHT HAS NOT GONE OUT BUT MAY CAUSE AN ELECTRICAL SHORT CREATING ANOTHER PROBLEM OR FAIL WHILE DRIVING RESULTING IN A UNWANTED TICKET. VEHICLE WAS STATIONARY AT THE TIME. AND WHEN I DROVE OFF MY HUSBAND SAW THE TOLD ME. ANY INFO ON WHAT CAUSED THIS WOULD BE HELPFUL. AS I AM NOT SURE IF THE SEALS FAILED TO KEEP THE WATER OR MOISTURE OUT.

10/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

WHEN I OPEN OR UNLOCK MY DOORS, I GET A LOUD BUZZER. I SEE FROM ON-LINE POSTS THIS IS A COMMON PROBLEM WITH 2016 VANS LIKE MINE AND IT COSTS $600 TO FIX. THIS SHOULD BE A RECALL.

10/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

MY 2016 DODGE CARAVAN JUST SHUTS DOWN WHILE DRIVING. AFTER SENDING THE CAR TO THE DODGE DEALER 5 TIMES, IT STILL HAS THE SAME ISSUE. NOW, IT TURNS BACK ON, SO WHEN I TAKE IT, THEY CANT FIND THE PROBLEM. I HEAR THERE ARE LOTS OF THESE ISSUES, BUT NOT SURE WHAT IS WRONG. 1ST TIME, DRIVING IN A PARKING LOT, JUST SHUT DOWN. LOST ALL POWER STEERING, BREAKS, NO LIGHTS, WOULD NOT TURN BACK ON FOR TWO DAYS, SO I TOWED IT TO DODGE.THEY FOUND FAILURE IN THE TIPM, 2ND SAME DAY I GOT THE CAR BACK, I TOWED IT IN AGAIN DRIVING HOME, IT SHUT OFF, NO SIGNS, NO BRAKES, NO STEERING, VERY SCARRY CITY STREET, BLOCKING TRAFFIC. DODGE SAID A WIRE WAS LOOSE. 3RD TIME, COULD NOT DIAGNOSE AS OT IT STARTED BACK UP AND NO CODES. 4TH, THIS TIME IT STOPPED, I SMELLED GAS. THE FUEL LINE BROKE, IT STARTED UP AFTER A GUY PUSHED THE LINE BACK ON. I DROVE IT TO DODGE, HOPING IT WAS THE ISSUE. IT WAS NOT. 5TH TIME, I WAS OUT OF TOWN, IT DROVE THE 4 HOURS, IT WAS THE NEXT DAY IT SHUT DOWN ON ME TWICE ON A BUSY FREEWAY IN AUSTIN TX. IF I WAIT NOW ABOUT 5 TO 10 MINUTES, IT STARTS AGAIN. IN BETWEEN THAT TIME THE THE ENGINE WILL NOT TURN OVER. I TOWED IT TO CARMAX, THEY COULD NOT FIND ANYTHING WRONG AFTER 4 DAYS IN SHOP. DROVE IT HOME, AND IT DIED ON ME 4 TIMES ON THE FREEWAY, BUSY HIGHWAY. IM SO OVER THIS AND SCARED. DROVE IT TO DODGE AGAIN, NO CODES TO SHOW WHY.

10/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

THE VEHICLE HAD NOT BEEN IN ANY KIND OF COLLISION OR HAD ANY DAMAGE TO IT. ONE REAR SLIDING DOOR WILL NOT UNLOCK OR OPEN AND THE OTHER REAR SLIDING DOOR WILL NOT LOCK. THIS IS A VERY CONCERNING SAFETY ISSUE. IF AN ACCIDENT OCCURRED AND THE OCCUPANTS WOULD HAVE TO GET OUT OF THE VEHICLE VERY QUICKLY, THIS COULD BE AFFECTING LIFE OR DEATH. IN ADDITION, THE ONE SLIDING DOOR DOES NOT LOCK SO WHEN THE VEHICLE IS IN MOTION IT CAN BE OPENED. THIS IS A CONCERN FOR ME BECAUSE I HAVE SMALL CHILDREN.. IN ADDITION, THIS IS A MAJOR SECURITY ISSUE SINCE THERE IS NO WAY TO SECURE THE VEHICLE. I HAVE FOUND MANY OTHER PEOPLE THAT HAVE THE SAME COMPLAINTS ABOUT A DEFECT IN THIS VEHICLE AND NOTHING BEING DONE ABOUT IT. ALL I WAS TOLD WAS IT TAKES $1,200 TO FIX IT FOR EACH DOOR.

10/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

DRIVER'S SIDE SLIDING DOOR STUCK LOCKED SHUT. CANT EVEN MANUALLY UNLOCK

10/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

FIRST INCIDENT WAS IN AUGUST 2017.I HAD SERVICE DONE BECAUSE THE DRIVER'S SIDE SLIDING DOOR STOPPED WORKING AND DID NOT OPEN. SECOND INCIDENT - THIS AUGUST 2019 THE SAME DOOR STOPPED WORKING AND DOES NOT OPEN. THIRD INCIDENT - NOW MY PASSENGER SIDE SLIDING DOOR DOES NOT OPEN EITHER. BOTH SLIDING DOORS CURRENTLY DO NOT OPEN. THEY ARE LOCKED WITH NO MANUAL WAY TO UNLOCK OR OPEN. THESE DOORS ARE FAULTY AND A SERIOUS SAFETY CONCERN. I HAVE TO SMALL CHILDREN THAT IN THE EVENT OF AN EMERGENCY, ARE NOT ABLE TO ESCAPE. DODGE SERVICE CENTERS AREN'T ABLE TO PROVIDE COURTESY VEHICLES DURING THE REPAIR, WHICH ACCORDING TO MY EXPERIENCE, WOULD TAKE APPROXIMATELY 3-4 DAYS TO REPAIR THE FAULTY SLIDING DOOR. THERE ARE SEVERAL COMPLAINTS REGARDING THESE SLIDING DOORS. IF THE SAME ISSUE KEEPS HAPPENING WITH THESE DOORS, THEN THE PROBLEM IS NOT WITH THE USERS. THE ISSUE IS IN THE MECHANISM OF THESE SLIDING DOORS.

10/06/2019
Components: AIR BAGS
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

THE ORC TURNED ON WHILE I WAS DRIVING, THEN TURNED OFF. NOW STAYS ON FOR A LONG TIME AND CHIMES. EVEN WHEN I'M PARKED AND THE CAR IS RUNNING, STAYS ON.

10/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

SHORTLY AFTER PURCHASING OUR USED 2016 DODGE CARAVAN R/T WITH UNDER 30000 MILES, THE PASSENGER SIDE SLIDING DOOR LOCK BEGAN MAKING A LOUD BUZZING NOISE WHENEVER LOCKING OR UNLOCKING. NOW AT 33000 MILES THE DRIVERS SIDE SLIDING DOOR IS DOING THE SAME THING. THIS COSTLY REPAIR IS CLEARLY A MANUFACTURING DEFECT CONSIDERING THE LOW MILEAGE OF THE VEHICLE AND HOW COMMON IT SEEMS TO BE AFTER A LITTLE BIT OF RESEARCH.

10/05/2019
Components: SEATS
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE VAN WAS IN PARK, OFF, LOCKED AND UNOCCUPIED, IN MY DRIVEWAY, ON A LEVEL SURFACE, WHEN THE DRIVER SIDE FRONT SEAT HEADREST SAFETY SYSTEM DEPLOYED. IT WAS DISCOVERED WHEN WE WERE PREPARING TO LEAVE. THE PLASTIC TABS ON THE INSIDE OF THE HEADREST APPEAR TO HAVE BROKEN, ALLOWING IT TO MOVE UP AND FORWARD.

10/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

PASSENGER SIDING DOOR WASN'T LOCKING AT ALL WITH POWER LOCK. NOW IT WILL LOCK AND UNLOCK, BUT BUZZES LOUDLY WHEN DOING SO. THIS IS A VERY COMMON PROBLEM FOR THIS MAKE AND MODEL, AND APPEARS TO LEAD TO THE DOOR NOT WORKING AT AL.

09/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

THE SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK. THIS IS A SAFETY ISSUE AS HAVING CHILDREN IN THERE CAR SEAT AND CAN'T OPEN THE DOOR TO GET THEM OUT. I HAVE READ MANY COMPLAINTS ON THE CAR GURUS SITE WITH THE SAME PROBLEM. MANY SAY DODGE IS AWARE OF THE PROBLEM BUT HAS NOT ISSUED A RECALL, BUT WILL REPAIR IT FOR $$$$. I WAS IN A STORE PARKING LOT WHEN THIS HAPPENED AND COULD NOT GET THE DOOR TO UNLOCK TO GET MY GRANDSON OUT. THE DOOR STILL WILL NOT UNLOCK.

09/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

WHEN HITTING THE UNLOCK BUTTON ON EITHER DOOR, THE RIGHT BACK SLIDING DOOR MAKES A LOUD BUZZING NOISE. IT MAKES THIS NOISE ANY TIME WE HIT UNLOCK.

09/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

BUZZING NOISE IN THE PASSENGER SIDE REAR SLIDING DOOR EVERY TIME THAT I UNLOCKED THE DOOR, FROM INSIDE THE CAR AND WITH THE KEY.

09/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

WHEN THE VEHICLE IS SHIFTED INTO PARK AND TURNED OFF THERE IS A LOUD BUZZING WHEN THE ELECTRIC LOCKS UNLOCK. IT BEGAN ABOUT A WEEK AGO. IT DOES IT EVERY TIME YOU SHUT OFF THE VEHICLE WHEN THE LOCKS DISENGAGE.

09/23/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3GC******
Summary

THE CENTER TAIL LIGHT HOUSING LEAKED WATER INSIDE AND MADE THE LIGHTS TO SHORT OUT AND QUIT WORKING.

09/23/2019
Components: SEAT BELTS
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

THIS IS MY 3 TOWN & COUNTRY MINI VAN. HOWEVER THE LAST TWO I'VE HAD ISSUES WITH THE SEAT BELTS GETTING CAUGHT UP IN THE SEAT BELT RETRACTION SYSTEM AND EVENTUALLY BEGIN TO TEAR. THIS HAS COMPROMISED THE SAFETY OF MY FAMILY. OUR 2008 MINI VAN WAS WITHIN WARRANTY WHEN THE PROBLEM OCCURRED AND THEREFORE WE WERE ABLE TO GET IT FIXED. NOW WE HAVE A 2016 TOWN AND COUNTRY AND AT LEAST 4 OF THE 7 SEATBELTS ARE FRAYING.. THE FACT THAT IT'S HAPPENING TO NEARLY ALL THE SEAT BELTS MAKES ME THINK THERE'S A DESIGN FLAW.

09/22/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

SLIDING DOOR ON DRIVER SIDE IS NOT OPENING, WILL NOT EVEN UNLOCK. CONCERNED FOR KIDS SAFETY, BUT HAVE NO OTHER VEHICLE

09/19/2019
Components: SEATS
Incident Date: 12/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

WHEN I COLLAPSE THE SECOND ROW SEATS IN MY 2016 DODGE GRAND CARAVAN, THE HEAD REST SNAP DOWNWARD, EXTREMELY FAST WITH A POWERFUL FORCE. I AM REQUIRED TO PULL ON A HANDLE ON THE DOORSIDE OF THE SEAT, WHICH BEGINS THE AUTOMATIC PROCESS OF THE FOLDING OF THE CHAIR, TO EVENTUALLY BE ABLE TO STORE THE SEAT IN THE FLOOR OF THE VAN, FOR CARGO SPACE. THE FIRST TIME I ATTEMPTED TO STORE THE SECOND ROW PASSENGER SEAT, ON THE DRIVER'S SIDE OF THE VEHICLE, I PLACED MY LEFT HAND ON THE INSIDE, UPPER PART OF THE SEAT, WHERE YOUR RIGHT SHOULDER MIGHT BE IF YOU ARE SITTING IN THE SEAT. WHEN I RAISED THE HANDLE TO COLLAPSE THE SEAT, THE HEAD REST, SLAMMED DOWN ON MY LEFT ARM. IT WAS PAINFUL, IT FELT LIKE MY LEFT ARM MAY HAVE BEEN FRACTURED, AND IT WAS BADLY BRUISED FOR MORE THAN A MONTH. THE NEXT TIME I WAS CLIPPED BY THE HEAD REST, I WAS PULLING UP ON THE HANDLE AND AT THE SAME TIME INSTINCTUALLY REMEMBERED WHAT HAPPENED THE FIRST TIME, AND IN AN ATTEMPTED TO PULL MY ARM OUT OF HARM'S WAY, MY LEFT WRIST WAS SMASHED UNDER THE FORCE OF THE HEADREST. MY MOST RECENT INJURY FROM THE HEAD REST MALFUNCTION, WAS A BASH TO MY HEAD WHILE COLLAPSING THE PASSENGER SIDE SECOND ROW SEAT. I WANTED TO TALK TO SOME ONE AT DODGE ABOUT THIS, BUT I WAS UNABLE TO LOCATE A CONTACT FOR THESE MATTERS. I AM GLAD I FOUND YOUR SITE. I HOPE NO ONE ELSE HAS HAD THE SAME, OR EVEN SIMILAR EXPERIENCES. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. THE VEHICLE WAS STATIONARY WHEN THESE EVENTS TOOK PLACE.*DT*DT *JS

09/18/2019
Components: STRUCTURE
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

DRIVER SIDE PASSENGER SLIDING DOOR (POWER) WILL NOT OPEN. I'VE TRIED THE KEY FOB, THE BUTTON IN THE OVERHEAD CONSOLE, AND THE BUTTON BEHIND THE DRIVER SEAT AND NOTHING HAPPENS.

09/14/2019
Components: ENGINE
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

THIS IS A 2016 DODGE GRAND CARAVAN R/T WITH MILEAGE READING 99570. THE ENGINE IS THE 3.6L FLEX DOHC. THE CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED IT CODED FOR A MISFIRE IN NUMBER 2 CYLINDER. PAID FOR A FULL TUNE UP. LIGHT CAME BACK ON NEXT DAY TOOK THE VAN BACK TO BE CHECKED AGAIN. THEY DID ANOTHER FULL TUNE UP IN CASE OF A POSSIBLE FAULTY PART.CHECK ENGINE LIGHT REMAINED ON. THE CERTIFIED MECHANIC THERE SAID THAT IT'S A COMMON IN THESE ENGINES AND WE MAY COULD CHECK TO SEE IF THERE IS A RECALL. AFTER LOOKING AROUND ON THE INTERNET SEEN WHERE THERE HAS BEEN THOUSANDS OF COMPLAINTS TO DODGE AND CHRYSLER DEALERSHIPS ALL ACROSS THE COUNTRY FOR THE SAME THING AND IT'S ABOUT A $3000 FIX

09/13/2019
Components: STRUCTURE
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

BOTH SLIDING, REAR DOORS OF MY 2016 DODGE GRAND CARAVAN (LESS THAN 40,000 MILES) ARE LOCKED IN PLACE. BOTH DOORS WILL NOT OPEN USING EITHER ELECTRIC SWITCHES OR MANUAL HANDLES AND LOCKS. FIRST THE PASSENGER SIDE DOOR STOPPED FUNCTIONING, AND THEN 5 DAYS LATER THE DRIVER SIDE SLIDING ALSO STOPPED FUNCTIONING. THERE IS NO MANUAL OVERRIDE TO OPERATE THE DOOR, UNLESS THE INTERIOR PANELS ARE REMOVED, AND ONE CAN DISENGAGE THE MECHANISMS. THIS IS APPARENTLY A REGULARLY OCCURRING SAFETY ISSUE THAT DODGE HAS NOT ADDRESSED.

09/13/2019
Components: ENGINE
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

CHECK ENGINE LIGHT COMES ON, CHECKED #2 CYLINDER MISSFIRE, HAD THE COIL CHANGED, THE FUEL INJECTOR CHANGED, LIGHT CAME BACK ON. 73000 MILES, DODGE RECALLED THE 2016 GRAND CARAVAN JUST NOT MY VIN NUMBER,I CALLED AND THEY WILL NOT DO THE REPAIR FOR FREE EVEN THOUGH SAME MODEL YEAR HAS THE SAME DEFECT, #2 CYLINDER

09/11/2019
Components: STRUCTURE
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING MIDDLE DOOR OF THE VEHICLE FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM FAILED. THE TECHNICIAN ADVISED THE CONTACT TO CALL THE MANUFACTURER TO CHECK FOR RECALLS. THE CONTACT WAS INFORMED THAT SHE WOULD NEED TO PULL THE LOCK DOWN AND PUSH IN THE UNLOCK BUTTON AT THE SAME TIME TO OPEN THE DOOR. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,092.

09/11/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

DRIVERS SIDE SLIDING DOOR LOCKED AND WILL NOT UNLOCK MANUALLY OR WITH THE ELECTRONIC MECHANISM. THIS CAUSES THE DOOR TO NOT BE ABLE TO OPEN. THANK GOD THERE WAS NOT AN EMERGENCY THAT REQUIRED QUICK ACCESS TO MY 17 MONTH OLD DAUGHTER AS I HAD TO CRAWL THROUGH THE OTHER DOOR TO GET HER OUT. THE DOOR OPENED PERFECTLY FINE TO PUT HER IN THE CAR. AFTER RESEARCHING THIS I'M SEEING HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE EXACT SAME ISSUE AND THERE ARE STILL NO RECALLS. THIS COULD BE A DEADLY ISSUE. WILL SOMEONE HAVE TO DIE FOR THIS TO BE TAKEN CARE OF???

09/09/2019
Components: AIR BAGS,SEAT BELTS,SEATS
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

WHEN MOVING THE DRIVERS SEAT. THE AIRBAG LIGHT COMES. ON. MOVE THE SEAT BACK THE LIGHT GOES OFF.

09/09/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE PASSENGER DOOR IS STUCK LOCKED. TRIED USING FOB STATES UNLOCK DOOR.

09/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GT******
Summary

SLIDING DOORS LOUD BUZZING WHEN LOCKING OR UNLOCKING THE VEHICLE PASSENGER BACK SLIDING DOOR STARTED FIRST THEN 2 MONTH LATER DRIVER BACK SLIDING DOOR. WHILE DRIVING OR IN PARKED POSITION WITH KEY IN EGNITION OR WITHOUT THE KEY

09/05/2019
Components: STRUCTURE
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

SLIDING SIDE DOOR IS STUCK IN THE LOCK POSITION. THERE IS NO WAY TO EXIT THE CAR, POSING A MAJOR SAFETY CONCERN. THE QUOTES TO GET THIS ISSUE FIXED RANGE FROM $1000-3000. THIS IS SOMETHING THAT IS HAPPENING TO MANY MANY GRAND CARAVAN OWNERS AND IT IS UNBELIEVABLE UNSAFE, AND CLEARLY A FAULTY ISSUE WITH THE CAR.

09/05/2019
Components: STRUCTURE
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN AND CLOSE ELECTRONICALLY AND MANUALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *DT*JB

09/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

DRIVER SIDE SLIDING DOOR ACTUATOR MAKES A BUZZING NOISE WHEN DOORS ARE LOCKED

09/04/2019
Components: STRUCTURE
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR SEIZED IN PLACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ABERNETHY CHRYSLER DODGE JEEP RAM (LOCATED AT 1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

09/04/2019
Components: STRUCTURE
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE MIDDLE PASSENGER SIDE SLIDING DOOR ALARM BUZZED ALL THE TIME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DIRECT CHRYSLER DODGE (276-521-2620, LOCATED AT 495 W LEE HWY, WYTHEVILLE, VA 24382) AND THE CONTACT WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

09/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

DRIVERS SIDE REAR SLIDING DOOR IS LOCKED AND UNABLE TO BE OPENED USING THE KEY FOB OR BUTTONS INSIDE THE VEHICLE. VEHICLE CANNOT BE OPENED MANUALLY EITHER. WHEN ATTEMPTING TO OPEN VIA ALL METHODS THE MESSAGE 'UNLOCK DOOR TO OPERATE' SHOWS ON THE MESSAGE PANEL IN THE DASH. ATTEMPTS TO UNLOCK THE DOOR MANUALLY AND VIA KEY FOB AND BUTTONS INSIDE THE VEHICLE HAVE NO EFFECT. THIS HAPPENED SUDDENLY ONE DAY, NO INTERMITTENT FAILURE LEADING UP TO THIS. IT HAS BEEN THIS WAY FOR ONE MONTH. THIS IS A SAFETY ISSUE BECAUSE IF WE WERE TO GET IN AN ACCIDENT IT WOULD BE DIFFICULT TO REMOVE CHILDREN FROM THE BACK SEAT WHO ARE UNABLE TO UNLOCK THEIR OWN SEATBELTS.

09/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A WIN MODULE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 67,000.

09/03/2019
Components: STRUCTURE
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

FIRST LEFT REAR SLIDING DOOR STUCK IN LOCKED POSITION, WOULD NOT OPEN. WAS REPAIRED BUT NOT UNDER WARRANTY. NOW RIGHT SIDE SLIDING DOOR LOCK IS ALSO STUCK AND UNABLE TO LOCK VEHICLE.

09/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

ELECTRONIC DOOR LOCKS MAKE A BUZZING SOUND WHEN LOCKING AND AFTER SEVERAL WEEKS THE DOOR LOCKS ARE COMPLETELY JAMMED SHUT. BOTH REAR DOORS AFFECTED AND NUMEROUS MENTIONS ONLINE OF THE EXACT SAME ISSUE IN DODGE GRAND CARAVAN AND CHRYSLER TOWN AND COUNTRY MODELS. IN THE EVENT OF AN EMERGENCY DOORS CAN NOT BE UNLOCKED MANUALLY OR VIA REMOTE TO ALLOW PASSENGERS TO EXIT THE VEHICLE. CHRYSLER HAS DENIED A CLAIM TO REPAIR OR ISSUE A RECALL AND HAS ADVISED ME THAT THEY WAIT UNTIL THE NHTSA DIRECTS THEM TO ISSUE A RECALL. THIS IS A SERIOUS SAFETY RISK THAT EXPOSES PASSENGERS TO BEING CONFINED IN THE VEHICLE IN AN EMERGENCY.

09/02/2019
Components: STRUCTURE
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

SLIDING DOOR MAKING BUZZING WHEN LOCKING AND UNLOCKING. THIS OCCURS WHENEVER LOCKING OR UNLOCKING THE DOOR.

08/31/2019
Components: STRUCTURE
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

I ARRIVED AT THE STORE, I WAS WITH MY WIFE AND KIDS. SHUT THE VEHICLE OFF AND TRIED OPENING THE SLIDING DOOR ON THE DRIVERS SIDE. THE DOOR WAS STUCK. I COULD NOT UNLOCK WITH THE REMOTE OR MANUALLY. I TRIED VARIOUS METHODS AND THE DOOR IS SEALED SHUT. THIS IS A MAJOR HAZARD. IN CASE OF AN EMERGENCY YOU WON'T ABLE PASSENGERS OUT FAST ENOUGH. IN THIS CASE BEING MY CHILDREN.

08/29/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR MADE AN ABNORMAL NOISE, WIRES WERE EXPOSED, AND THE REAR PASSENGER DOOR DID NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COIL AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

08/26/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

2C4RDGCG8GR[XXX] 2016 DODGE GRAND CARAVAN WITH >28,000 ORIGINAL MILES. VIN # 2C4RDGCG8GR[XXX] 1ST ' A FEW WEEKS AGO THE ORIGINAL KEY FOB BEGAN NOT ALWAYS UNLOCKING THE DOORS OR STARTING THE CAR. I HAD A NEW BATTERY PUT IN KEY FOB BUT THE PROBLEMS CONTINUED. I HAD AAA TEST MY CAR BATTERY AND IT WAS GOOD. 2ND - CLUSTER LIGHTS BEGAN RANDOMLY FLASHING AND DINGING A FEW WEEKS AGO AFTER THE KEY FOB PROBLEMS BEGAN. THIS LAST WEEK OR TWO THE DIGITAL SPEEDOMETER ALSO BEGAN SPINNING UPWARD AND DOWNWARD AT A HIGH RATE OF SPEED, RANDOMLY. THESE PROBLEMS HAVE PROGRESSIVELY WORSENED BECOMING MORE FREQUENT AND WITH MORE SYSTEMS FLASHING. ONE RED LIGHT HAS EVEN APPEARED UNDER THE GREEN LETTER N, FOR NEUTRAL. NO NAME AND NO SYMBOL, JUST A RED LIGHT. ON WEDNESDAY THE 21ST, I HAD MY BATTERY TESTED AGAIN AND THE ALTERNATOR TESTED AT AUTO ZONE AND O'REILLY'S, BOTH SAID THEY ARE GOOD. I HAD THE ORIGINAL FOB PLUS ANOTHER NEW FOB PROGRAMMED TO THE CAR ON WEDNESDAY, AUG. 21, 2019 AT COURTESY DODGE IN MESA, AZ. THE NEXT DAY, THURSDAY, 1 FOB STARTED THE CAR AND TOOK US TO WALMART WITHOUT INCIDENT. HOWEVER, THE FOB WOULD NOT OPEN ANY DOOR NOR START THE VEHICLE WHEN WE WERE READY TO LEAVE THE STORE. FINALLY CALLED MY SON-IN-LAW AND HE BROUGHT THE OTHER FOB. NEITHER FOB WOULD DO ANYTHING FOR QUITE AWHILE, THEN FINALLY 1 WORKED. I'M QUADRIPLEGIC SO HAVING AN UNRELIABLE VEHICLE AND BEING STRANDED AWAY FROM HOME IN 114 DEGREE HEAT IS EXTREMELY DANGEROUS. ON FRIDAY WE TOOK THE DODGE TO AUTO ZONE, THEY AGAIN SAID MY CAR BATTERY WAS FINE. ON SATURDAY THE 24TH NAPA AND AUTO ZONE CHECKED FOR CODES ON THE DODGE. CAME UP WITH U110A. TODAY, SUNDAY, AUG 25, 2019 NEITHER FOB WORKED AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

08/26/2019
Components: STRUCTURE
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

SLIDING REAR PASSENGER SIDE DOOR DOES NOT LOCK. MANUAL LOCK IS STUCK IN THE OPEN POSITION AND DOES NOT CHANGE POSITION WITH THE INSIDE BUTTONS OR THE KEY FOBS. I'VE READ ONLINE ABOUT MANY VANS LIKE MINE WITH THIS ISSUE (2012 AND UP...). SOME OF THEM ARE STUCK IN THE LOCKED POSITION! THE ESTIMATED COST IS $1100 WHICH I CAN NOT AFFORD. OF COURSE MY WARRANTY RAN OUT IN MARCH AND THIS HAPPENED IN AUGUST. *JS

08/26/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

BOTH SLIDING DOORS HAVE FAILED. THE PASSENGER SIDE ACCUATOR IS FAILING AND THE LOCKING MECHANISM ON THE DRIVER'S SIDE IS STUCK IN THE LOCKED POSITION. I CANNOT OPEN THE DOOR AT ALL AND THIS IS A MAJOR SAFETY ISSUE. THE DOOR DOES NOT OPEN WHEN CAR IS IN PARK AND OFF OR ON.

08/24/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THE VEHICLE WAS OPERATING AS NORMAL, AND WITHOUT WARNING, THE DRIVER'S SIDE REAR SLIDING DOOR WILL NOT OPEN. IT WON'T OPEN WITH THE KEY/FOB OR MANUALLY. IT IS PERMANENTLY LOCKED.

08/24/2019
Components: STRUCTURE
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

THE LEFT SIDE SLIDING DOOR IS STUCK CLOSED WITH NO MANUAL OR REMOTE LOCK HELPING. CAN'T OPEN IT AT ALL. BABY STUCK IN CAR SEAT AND I CAN'T GET HIM OUT WITH OUT HARDSHIP SINCE DOOR WON'T OPEN.

08/23/2019
Components: STRUCTURE
Incident Date: 08/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

2016 GRAND DODGE CARAVAN PASSENGER SLIDER DOOR DOES NOT OPEN OR CLOSE WITH KEY FOBE, OVERHEAD BUTTON OR MANUALLY. IT JUST STOPPED WORKING. SEEMS THAT THE DOOR IS IN THE LOCK POSITION. CANNOT MOVE THE UNLOCK/LOCK BUTTON ON THE DOOR. THIS IS A DANGER WITH CHILDREN IN THE CAR. DID GET IT OPEN BY PUSHING ON THE DOOR BUTTON AND THE KEY FOBE AT THE SAME TIME, AND IT WORKED FOR AWHILE, NOW IT WILL NOT WORK AT ALL AND CANNOT GET THE DOOR OPEN. THERE ARE OTHER PEOPLE THAT HAVE SAME THE PROBLEM AND DODGE WANTS TO CHARGE TO FIX THIS PROBLEM THAT SEEMS TO HAPPEN TO ALOT OF THEIR VANS.

08/15/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

DRIVER SIDE DOOR WILL NOT OPEN THE LOCK IS STUCK IN THE LOCKED POSITION. THIS CREATES A SAFETY CONCERN FOR ME AND MY FAMILY.

08/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

VEHICLE WAS PARKED WHEN A FIRE STARTED IN THE ENGINE COMPARTMENT. SEE UPLOADED DOCUMENT FOR FULL DETAILS. *DT *TR *DT FCA DOCUMENT CONFIDENTIAL 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

08/13/2019
Components: POWER TRAIN
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT4GC******
Summary

WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, TRANSMISSION DOES NOT SHIFT SMOOTHLY. EXHIBITS A JOLT FORWARD, ESPECIALLY WHEN COMING TO A FULL STOP. ISSUE OBSERVED FOR SEVERAL MONTHS. ISSUE WAS RAISED TO THE DODGE DEALERSHIP SERVICE TECHNICIANS OVER THE COURSE OF SEVERAL VISITS AFTER EXPERIENCE THE RECURRING ISSUE. VEHICLE HAS BEEN IN SHOP FOR OVER 4 WEEKS, NO RESOLUTION. SERVICE REPS HAVE OBSERVED THE ISSUE AS WELL. SERVICE TECHNICIAN REFERRED TO IT AS "BUMP STOP". IT IS A CONSISTENTLY NOTICEABLE JOLT MOST TIMES WHEN DOWNSHIFTING TO 1ST GEAR, ESPECIALLY ON CITY STREETS WHEN APPROACHING A STOP SIGN OR RED LIGHT.THE TECHNICIANS CONTINUE TO TRY AND RESET THE COMPUTER PROGRAM AND RUN DIAGNOSTICS BUT NOTHING SEEMS TO BE RESOLVING THE ISSUE.

08/12/2019
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WAS STUCK IN A LOCKED POSITION. ENTERPRISE CAR SALES (5718 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 842-6899) WAS CONTACTED AND STATED THAT MANY CLIENTS EXPERIENCED THE FAILURE AND WOULD COST $100 TO BE REPAIRED. THE CONTACT DID NOT PURCHASE A WARRANTY WHEN SHE PURCHASED THE USED VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

08/12/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

"TAKATA RECALL" I BROUGHT MY 2016 DODGE GRAND CARAVAN SXT, ON 04/17/19 IT HAS 30,000MILE ON IT. PASSENGER SIDE SLIDING DOOR LOCKED AGAIN LAST TIME IT HAPPENS 2 MONTHS AGO I SPEND $1200 IT HAPPENS AGAIN

08/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

THE DRIVER SIDE REAR SLIDING DOOR IS LOCKED AND WILL NOT UNLOCK. I TOOK IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG. TWO DAYS LATER, THE SAME ISSUE HAPPENED. THE DOOR HAS BEEN LOCKED SHUT FOR 1 MONTH NOW. WHEN I LOCK/UNLOCK THE DOORS FROM THE DOOR HANDLE, SOMETIMES IT WORKS AND SOMETIMES IT DOES NOT. I NOTICED THAT THE DRIVER DOOR WOULD OCCASIONALLY LOCK, BUT NOT UNLOCK WHEN THE PASSENGER SIDE DOORS WOULD UNLOCK. THE ENTIRE LOCK SYSTEM MAKES ME VERY NERVOUS IF I WERE TO GET IN A WRECK. SINCE THERE ARE NO MANUAL LOCKS, IT'S POSSIBLE THAT ALL DOORS BE LOCKED AND MY FAMILY (3 KIDS) WOULD NOT BE ABLE TO GET OUT OF THE VEHICLE. I TOOK BACK TO THE DEALERSHIP AND THEY SAID IT'S A COMMON ISSUE WITH THIS MAKE/MODEL. IT WILL REQUIRE A TECHNICIAN TAKING FRONT DASH APART AND REPLACING A WIRELESS SENSOR. IF THIS IS SO COMMON, WHY NO WARRANTY WHEN IT'S A CLEAR SAFETY ISSUE? 55,000 MILES, 2016 MODEL.

08/10/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE DRIVING SIDE SLIDING DOOR HAS BECOME STUCK IN THE LOCKED POSITION. IT IS UNABLE TO BE OPENED MANUALLY OR WITH THE REMOTE OR BUTTONS. I WAS ABLE TO OPEN THE DOOR WITH THE REMOTE TO PUT MY CHILD IN THE CAR. WHEN WE ARRIVED AT OUR DESTINATION I WAS UNABLE TO OPEN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS IF WE WERE IN AN ACCIDENT OR AN EMERGENCY SITUATION I WOULD NOT BE ABLE TO GET MY INFANT OUT OF THE CAR QUICKLY AND SAFELY.

08/10/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

A FEW MONTHS AGO THE PASSENGER SIDE REAR SLIDING DOOR ON MY 2016 DODGE GRAND CARAVAN STOPPED OPERATING WITH MY CHILDREN IN THE VEHICLE. THE DOOR IS STUCK IN LOCK POSITION AND I AM UNABLE TO OPEN THE DOOR AT ALL. TODAY THE OTHER SLIDING DOOR (DRIVER SIDE REAR SLIDING DOOR) STOPPED WORKING, LOCKING MY 4 MONTH OLD, 2 YEAR OLD AND 4 YEAR OLD IN THE REAR OF THE VAN. WE WERE ABLE TO CLIMB OVER THE MIDDLE CONSOLE IN THE FRONT SEAT TO GET THE CHILDREN OUT. IF THIS WAS AN EMERGENCY SITUATION, ALL OF OUR LIVES COULD'VE BEEN IN DANGER DUE TO THE DOORS NOT OPENING. I'VE RESEARCHED IT AND IT SEEMS TO BE A VERY COMMON PROBLEM AMONG DODGE/CHRYSLER VANS IN THE LAST 10 YEARS.

08/09/2019
Components: EXTERIOR LIGHTING
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9GC******
Summary

I NOTICED WATER MADE ITS WAY INTO LED TAILLIGHT HOUSING AFTER OPENING LIFT GATE. WATER WAS VISIBLY DRAINING. VEHICLE WAS STATIONARY. AFTER DRAINING WATER BY REMOVING BOLT, THE LED HAS A ROUGHLY 6 INCH DARK SPOT WHERE THE WATER WAS RESTING. ITS A WIDESPREAD ISSUE WITH 2014+ DODGE DURANGOS AND REPLACEMEBT PARTS ARE $1,100.00. A RECALL SHOULD BE ISSUED FOR THIS ISSUE.

08/08/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S DOOR BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TALER DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX, (214) 327-9361) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE LATCH WAS REPLACED, BUT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTERWARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

08/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE DRIVERS SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN. WE HAVE TRIED EVERY WAY WE CAN TO UNLOCK IT --- KEY FOB, OVERHEAD DOOR OPENER, DRIVERS SIDE ELECTRIC LOCK, AND EVERY COMBINATION OF THE ABOVE --- BUT IT WILL NOT OPEN OR UNLOCK!! THIS IS AN EXTREME SAFETY HAZARD..... NO ONE CAN GET OUT OF VEHICLE IN CASE OF FIRE OR ACCIDENT, THE DOOR WILL JUST NOT OPEN NO MATTER WHAT WE TRY!! ACCORDING TO THE INTERNET.....HUNDREDS OF DODGE GRAND CARAVAN'S HAVE THE SAME PROBLEM!! THIS PROBLEM HAPPENED OVERNIGHT, WITH NO WARNING. WE CAME HOME, UNLOADED GROCERIES THAT EVENING AND LOCKED THE DOORS. THE NEXT MORNING THE DOOR WOULDN'T UNLOCK OR OPEN. ALL OTHER DOORS OPEN AND ARE WORKING FINE.

08/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

ABOUT 6 MONTHS AGO, THE REAR PASSENGER DOOR BEGAN TO STOP RESPONDING TO THE KEY FOB, BUT COULD STILL BE LOCKED/UNLOCKED MANUALLY. IT MADE A BUZZING NOISE ONE DAY THEN STOPPED OPENING ALTOGETHER. WE DECLINED THE REPAIR BECAUSE WE WERE QUOTED OVER $3000!!!! WE ONLY HAVE ABOUT 55,000MILES ON THE VAN. THE DEALERSHIP ACKNOWLEDGED THAT THIS IS A COMMON PROBLEM ON DODGE CARAVANS AND COULD DO NOTHING ABOUT IT. TODAY, THE DRIVER PASSENGER DOOR HAS BEGUN MAKING A BUZZING NOISE AND WE WILL HAVE TO GET IT REPAIRED, OR NO ONE WILL BE ABLE TO GET IN OR OUT OF THE BACKSEAT SAFELY. I HAVE BEEN TO SEVERAL FORUMS ABOUT JUST THIS THING ASKING HOW TO GET THIS REPAIRED WITHOUT PAYING THOUSANDS, AND THE AMOUNT OF PEOPLE WITH THE SAME PROBLEM IS OVERWHELMING. IN ALMOST ALL CASES, THE ACTUATOR INSIDE THE DOOR HAS BEEN EITHER CORRUPTED WITH RUST, OR A GEAR IS BROKEN.

08/05/2019
Components: STRUCTURE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

DRIVER SIDE SLIDING DOOR STUCK IN LOCK POSITION, WILL NOT OPEN.

08/05/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

DRIVER'S SIDE SLIDING DOOR MECHANICAL LATCHING MECHANISM FOR THE SLIDING DOOR'S LOCK IS MALFUNCTIONING AND CAUSING THE DOOR TO BECOME STUCK IN THE SHUT POSITION, WITH THE MECHANICAL LOCK PHYSICALLY UNABLE TO BE OPERATED, RESULTING IN THE DOOR BEING BOUND IN THE SHUT POSITION. MECHANICAL LOCK DOES NOT RESPOND TO COMMANDS FROM THE DRIVER'S OR PASSENGER'S SIDE UNLOCK BUTTONS, OR FROM EITHER OF TWO KEY FOBS IN THE UNLOCK OR LOCK COMMANDED POSITIONS. ADDITIONALLY, OPEN & SHUT COMMANDS TO THE DOOR FROM THE KEY FOBS AND THE ABOVE-CENTER-CONSOLE BUTTONS DO NOT OPERATE THE DOOR. NOTABLE INFORMATION: WHEN ATTEMPTING TO OPEN THE SLIDING DOOR FROM THE KEY FOB, THE LOCKING MECHANISM IS HEARD TO BE ATTEMPTING TO UNLOCK THE DOOR, BUT RESULTS IN NO OPERATION OF THE SLIDING DOOR, OR THE LOCK ITSELF. THIS IS SAFETY CONCERN AS PASSENGERS IN THE REAR OF THE VEHICLE CAN BECOME TRAPPED SHOULD A ROLL OVER CONDITION EXIST. THE COST FOR THIS REPAIR IS APPROXIMATELY 1100.00 USD, AND IS A KNOWN ISSUE BY DODGE. 1100.00 USD SHOULD NOT BE REQUIRED FOR A MECHANICAL DEFECT THAT WAS PRESENT AT THE TIME OF CONSTRUCTION, THAT IS A KNOWN ISSUE BY THE VEHICLE MANUFACTURER, AND PRESENTS A SIGNIFICANT SAFETY CONCERN FOR ANY OCCUPANTS OF THE REAR PORTION OF THE VEHICLE.

08/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

PASSENGER DOOR LOCK WILL NOT FUNCTION (DOOR WILL NOT OPEN) THE OTHER PASSENGER WIRE HARNESS IS BROKEN AND WIRES ARE EXPOSED. FIRST THE DOORS WHERE BUZZING AND THEN IT JUST STOP WORKING YOU CANNOT GET OUT FROM ONE OF THE DOORS. THE CHILD PROOF LOCK DOES NOT WORK. PROBLEM STARTED LAST MONTH AND IS GETTING WORSE WORRY THAT WE WON'T BE ABLE TO USE THE PASSENGER DOORS IF THERE IS AN EMERGENCY.

08/01/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

I BOUGHT MY 2016 DODGE GRAND CARAVAN IN FEBRUARY OF 2018 WITH 98000 MILES ON IT. HERE I AM 1 YEAR AND 5 MONTHS LATER HAVING TO REPLACE THE TRANSMISSION AT 108000 MILES. I WAS DRIVING AND WITHOUT WARNING ON A CITY STREET MY RPMS WERE GOING UP TO 6000 BUT MY VAN WASN'T ACCELERATING. I ALMOST GOT REAR ENDED AND LUCKILY NONE OF MY CHILDREN WERE WITH ME, ESPECIALLY MY 7 WEEK OLD BABY!! THE TRANSMISSION REPAIR SHOP THAT I HAD IT TOWED TO SAID IT WASN'T DUE TO THE PUMP THAT WAS RECALLED, THAT APPARENTLY DID NOT APPLY TO MY VIN, BUT THE INSIDE OF MY TRANSMISSION WAS BREAKING APART INTERNALLY. WHEN THEY TOOK THE PAN OFF THE TRANSMISSION THERE WERE PIECES OF METAL LAYING IN IT. AND AFTER ALL THIS MY CHECK ENGINE LIGHT NEVER CAME ON.

07/31/2019
Components: STRUCTURE
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE DRIVER SIDE SLIDING DOOR HAD BEEN WORKING PERFECTLY. ON VACATION WE WERE PARKED AT OUR SON'S WHEN WE TRIED TO OPEN IT IT IS IN A LOCKED POSITION NOTHING WILL RELEASE IT WE HAVE TRIED THE CAR FOB, MANUALLY, AND THE CONTROLLER ON THE UPPER CONSOLE. IT IS A SAFETY HAZARD THAT NEEDS RESOLVED. AND AN EXPENSIVE THING TO FIX WHICH SHOULD NEVER HAVE HAPPENED .

07/30/2019
Components: STRUCTURE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

DRIVER SIDE SLIDING DOOR WILL NOT OPEN, NO MATER IF YOU'RE USING KEY FOB, INSIDE DOOR SWITCH, MANUALS, OR BY PUSHING. LOOKING ON LINE THERE ARE HUNDREDS OF THESE COMPLAINTS, WONDERING WHY IT'S NOT A RECALL?

07/30/2019
Components: STRUCTURE
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

I'M WRITING TO INFORM YOU OF AN ISSUE WITH OUR 2016 DODGE CARAVAN. THE SLIDING DOOR ON THE PASSENGER SIDE IS UNABLE TO BE OPENED FROM THE INSIDE, FROM THE OUTSIDE OR WHEN USING THE KEY FOB. THIS IS A MAJOR SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR FIRE AS WELL AS A MAJOR INCONVENIENCE. THE REPAIR COST QUOTED TO ME IS $1000. THIS IS NOT IN OUR BUDGET RIGHT NOW AND $2000 CERTAINLY IS NOT IF THE OTHER SIDE WERE TO MALFUNCTION AS WELL. THIS VAN IS 3 YEARS OLD WITH LESS THAN 70000 MILES ON IT. I'M ASKING FOR A RECALL INQUIRY AS I HAVE READ THAT THIS IS A COMMON ISSUE WITH THESE VANS. PLEASE, FOR THE SAFETY OF THE THOUSANDS OF FAMILIES THAT OWN THESE VANS, ISSUE A RECALL ON THESE SLIDING DOOR MECHANISMS.

07/30/2019
Components: STRUCTURE
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

THE BACK SLIDING DOOR IS STUCK IN THE CLOSED POSITION. THIS IS A PROBLEM EXPERIENCED BY MANY OWNERS IN MODELS MADE SENSE 2011. THE DOOR CAN NOT BE MANUALLY OR ELECTRONICALLY OPENED.

07/30/2019
Components: STRUCTURE
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THE DRIVER SIDE SLIDER DOOR WILL NOT UNLOCK BY ANY MEANS. THE LOCAL DODGE DEALERSHIP SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS THE ACTUATOR NEEDING TO BE REPLACED. IT SEEMS THAT THIS IS A COMMON COMPLAINT AND IS A SAFETY ISSUE. A MAJOR DOOR PART SHOULD LAST MORE THAN 3 YEARS.

07/29/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

ON 7-24-19 I NOTICED THAT THE REAR SLIDER DOOR ON THE DRIVER SIDE WOULD NOT OPEN. IT WOULD NOT RESPOND TO THE KEY FOB, THE OVERHEAD CONSOLE BUTTON, THE INTERIOR DOOR SWITCH OR THE EXTERIOR HANDLE. IT JUST WOULD NOT OPEN.I TOOK THE CAR TO MY LOCAL MECHANIC (THE CAR WAS NO LONGER COVERED BY THE MANUFACTURE'S WARRANTY). HE DETERMINED THAT IS WAS A PROBLEM WITH THE DOOR LOCK ACTUATOR . UNTIL THE SWITCH WAS REPLACED THE DOOR WOULD NOT OPEN. I FEEL THIS IS A SAFETY CONCERN BECAUSE A REAR PASSENGER WOULD HAVE A DIFFICULT TIME EXITING THE CAR IN AN EMERGENCY . I HAVE SEEN SEVERAL RECENT POSTING OF THIS PROBLEM ON YOUR WEBSITE AND FEEL YOU SHOULD INVESTIGATE THIS PROBLEM. THE DOOR WAS REPAIRED BUT I AM CONCERNED ABOUT THE PROBLEM HAPPENING ON THE OTHER DOOR . I HAVE OWNED THIS VEHICLE FOR 37 MONTHS AND IT HAS 41,000.00 MILES.

07/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

SLIDING SIDE DOOR LOCKED SHUT AND CANNOT OPEN. THIS HAPPENED TO THE PASSENGER SIDE FIRST. DEALER QUOTED $900. NOW DRIVERS SIDE IS LOCKED SHUT. THIS IS A REAL SAFETY ISSUE THAT MUST BE ADDRESSED. PASSENGERS IN BACK CANNOT GET OUT IN CASE OF EMERGENCY. IF ELECTRICAL LOCK GOES BAD, DOOR SHOULD STILL BE ABLE TO OPEN MANUALLY. INTERNET BLOGS SHOW THIS IS VERY COMMON ON THESE VEHICLES. CHRYSLER SHOULD RECALL AND FIX.

07/23/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

DRIVERS SIDE SLIDING DOOR DOES NOT UNLOCK. CAUSING VEHICLE DOOR NOT TO OPEN ON COMMAND. WAS TOLD IT HAS FAULTY ACTUATOR. TO MANUALLY UNLOCK IT IS EXTREMELY DIFFICULT FOR SMALL CHILDREN. COULD BECOME HAZARD IN AN EMERGENCY.

07/23/2019
Components: STRUCTURE
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO FUNCTION PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED CONKLIN AUTOMOTIVE AT (785) 825-8271 (SALINA, KS 67401) AND RECEIVED A QUOTE FOR THE REPAIRS. THE PARTS THAT NEEDED TO BE REPLACED WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,625.

07/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

2016 GRAND CARAVAN R/T - DRIVER SIDE SLIDING DOOR LOCK IS STUCK. IT RESPONDS TO NOTHING. PRESSING THE DOME PANEL BUTTON DOES NOTHING. TRYING TO LOCK/UNLOCK WITH THE DRIVER'S LOCK BUTTON OR THE REMOTE DOES NOTHING. THE DOOR LOCK SWITCH MOVES, BUT HAS A "MUSHY" FEEL AND NEVER SEEMS TO ENGAGE OR DISENGAGE. I'VE TRIED PUSHING THE DOOR OPEN (OUT AND BACK) WITH AS MUCH FORCE AS IT SEEMS I CAN WITHOUT BREAKING SOMETHING. NOTHING. THE DOOR IS EFFECTIVELY LOCKED SHUT AND THE LOCK MECHANISM SEEMS TO HAVE FAILED. TO ME, THIS IS A BIG SAFETY CONCERN.

07/16/2019
Components: STRUCTURE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8GC******
Summary

DOOR SMALL PANEL NEXT TO DOOR HANDLE CAME UNGLUED AND SNAPPED OFF ONTO VEHICLE BEHIND ME AND HIT VEHICLE BEHIND ME. THIS IS A FACTORY DEFECT ON GLUE AND SNAP IN INSERTION, AS PICTURE SHOWS, NOTHING ABRUPTED THIS PART, IT JUST FLEW OFF NEARLY HURTING SOMEONE. I WANT THIS PART REPLACED AS VEHICLE IS ONLY 2 AND A HALF YEARS OLD. PLEASE ADVISE NEXT STEPS .

07/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

THE LATCH SYSTEM IN MY SLIDING DOORS ARE GOING OUT. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH DODGE VANS, ESPECIALLY 2016 MODELS. I ONLY HAVE 58K ON THE VAN AND HAVE ONLY OWNED IT 2 YEARS. I MAINTAIN THE VAN WELL. THIS IS RIDICULOUS. A LOUD BUZZING SOUND OCCURS ANYTIME I PUSH ANY BUTTONS OR EXIT THE VEHICLE.

07/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

THE CAR WAS PARKED IN THE PARKING LOT AT MY SON'S DAYCARE. I WENT TO OPEN THE PASSENGER SIDE REAR SLIDING DOOR WITH THE KEY FOB, AND THE DOOR DID NOT OPEN. IT WAS FULLY FUNCTIONING THAT SAME DAY, AND NOW THE DOOR IS STUCK IN THE LOCKED POSITION. I CANNOT UNLOCK THE REAR SLIDING PASSENGER DOOR MANUALLY OR WITH THE KEY FOB. SO, I AM UNABLE TO ACCESS THAT SIDE OF THE VEHICLE AT ANY TIME TO HELP BUCKLE/UNBUCKLE HIS CAR SEAT OR TO OPEN THE DOOR IN AN EMERGENCY.

07/14/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

OWNED DODGE GRAND CARAVAN RT 2016 ONE YEAR SLIDING DOOR ON DRIVER SIDE STOPPED WORKING FROM ONE DAY TO NEXT. THEN DRIVING DOWN HILL FROM FREEWAY, BRAKES MADE A LOUD SCREECHING SOUND AND THE WHOLE VAN WAS SHAKING I THOUGHT I WAS GONNA LOOSE CONTROL I REPLACE NEW BRAKES AND DRUM ITS BETTER BUT STILL SHAKY GOING DOWN HILL. AFTER MONTH OF OWNING THE CAR I COULD FILL A LIL MISFIRE WHEN I GIVE A LIL GAS BUT JUST THOUGHT ITS AN RT HAS POWER. WELL RECENTLY MY VAN BEEN IN THE SHOP TWICE FOR THE SAME PROBLEM CHECK ENGINE LIGHT CAME ON SHOWS ITS MISS FIRING (IGNITION COILS) AND SPARKPLUGS NEEDED TO BE REPLACED. WELL WE REPLACE ALL SPARK PLUGS AND 1 IGNITION COIL BECAUSE THE OTHER COILS WERE STILL GOOD. THINGS WERE GOOD AND DROVE AROUND FOR 3 WEEKS THEN CHECK ENGINE LIGHT COMES AGAIN. CODE STILL SHOWS IGNITION COIL NEED TO BE REPLACE. THIS TIME REPLACE ALL 6 IGNITION COIL, GUESS WHAT I JUST PICKED UP MY VAN TODAY AND 10 MIN OF DRIVING BACK HOME CHECK ENGINE LIGHT COMES ON AGAIN. TOOK IT BACK TO THE MECHANIC IT STILL MISS FIRING IGNITION COILS. I ABOUT READY TO THROW THIS VAN AWAY. THIS VAN IS ONLY 3 YEARS OLD HOW COULD IT POSSIBLY HAVE THIS MUCH PROBLEMS. IN ADDITION WHEN I TURN ON MY SIGNAL LIGHT ON TO GO RIGHT OR LEFT MY WIPERS WILL GO OFF TOO.

07/12/2019
Components: STRUCTURE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

BOTH LEFT AND RIGHT PASSENGER SLIDING DOOR LOCKS CAN JAM IN THE LOCKED POSITION MAKING IT IMPOSSIBLE TO OPEN THE DOOR. THIS HAS HAPPENED RANDOMLY TO EACH DOOR WITH NO KNOWN CAUSE. THIS COULD BE A SERIOUS SAFETY PROBLEM IF PASSENGERS CANT EGRESS IN AN EMERGENCY AND IT COSTS SEVERAL HUNDRED DOLLARS TO FIX.

07/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4DGBG5GR3******
Summary

3 YEAR OLD VAN, PURCHASED NEW, LESS THAN 100K MILES, TRANSMISDON DIED & CAR IS OUT OF WARRANTY. NO HELP FROM DODGE OR DEALERSHIP.

07/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

BOTH THE DRIVER SIDE AND PASSENGER SIDE REAR POWER SLIDING DOORS WILL NOT OPEN MANUALLY OR VIA THE POWER BUTTONS ON THE KEY. THE DRIVER SIDE REAR DOOR DID STOPPED OPENING AT 38K MILES AND THE PASSENGER SIDE REAR DOOR STOPPED WORKING AT 46K. THIS IS A SAFETY ISSUE AS WE HAVE CHILDREN IN CARSEATS, AND WE CANNOT OPEN THE DOORS TO REMOVE THEM.

07/10/2019
Components: STRUCTURE
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

DRIVER SIDE SLIDING DOOR IS STUCK IN LOCK POSITION AND CANNOT BE MANUALLY OR OTHERWISE UNLOCKED FROM THE INSIDE OR OUTSIDE. JUST HAPPENED ONE DAY NOTHING SPECIFICALLY TRIGGERED THE DOOR TO BE STUCK. THE VEHICLE WAS STATIONARY.

07/08/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

RET'D FROM A WEEK LONG TRIP INTO MY DRIVEWAY, READY TO UNLOAD CLOTHES, ETC. DRIVER SIDE SLIDING DOOR WOULD NOT ACTIVATE, NOR COULD I OPEN IT MANUALLY. TRIED, TRIED, TRIED - BOTH MANUALLY AND WITH KEY FOB & WITH BUTTON ABOVE DASH, TO NO AVAIL. IN EARLY AM LEFT MILITARY FACILITY LODGING IN INDIANA - NO PROB. TOOK TO LOCAL HERTRICH DEALER POCOMOKE CITY, MD. INDICATED 'ACTUATOR' AT A COST OF OVER $700. DECIDED TO CHECK RECALL POSSIBILITY AS A TRUE SAFETY PROBLEM IF MY GREAT GRAND CHILDREN WERE INSIDE. STARTED COPYING ALL THE 2019 COMPLAINTS ONLY TO FIND OUT THAT OUT OF 222 COMPLAINTS THE LARGE MAJORITY ARE RELATED TO THIS PROBLEM. SURELY DODGE SHOULD PUT OUT A RECALL. SUDDEN, UNEXPECTED, HAD BOUGHT 2016 DODGE AS USED CAR W/REMAINING WARRANTY. HAD TO FIX PASSENGER SIDE DOOR WHILE STILL UNDER WARRANTY BECAUSE OF A GROWLING SOUND IN MID 2017. HERTRICH DODGE CAN PROVIDE THOSE DETAILS. YES, I WANT THIS COVERED, AFTER SEEING ALL THE COMPLAINTS JUST IN 2019. WILL INFORM MY DODGE DEALER RE THIS COMPLAINT & AWAIT A RECALL SURELY! CAR HAS OVER 79K MILES. AT 81, DON'T NEED SOMEONE KILLED OR INJURED ON MY WATCH BECAUSE THEY CANNOT EXIT IN AN EMERGENCY! 7/2/19 - AM LVG LODGING FINE; HOME IN DRIVEWAY IT OCCURRED.

07/08/2019
Components: POWER TRAIN
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT4GC******
Summary

TRANSMISSION HARD DOWNSHIFT FROM 2ND TO 1ST GEAR AND VEHICLE LURCHES FORWARD WHEN COMING TO A STOP AND FROM 4TH TO 5TH GEAR AT TIMES WHILE UP SHIFTS AT SLOW CRUISING SPEED IT FEELS LIKE IT'S BOGGING BEFORE SHIFTING UP TO 5TH. DOWNSHIFTING 5TH TO 4TH FEELS A CLUNK. BROUGHT IT TO THE DEALER 3 RIVER DODGE IN PITTSBURGH PA WHEN I 1ST BOUGHT IT THEY SAID ALL THE SOFTWARE WAS UP TO DATE AND NOTHING THEY CAN DO FOR ME. THIS SEEMS TO BE A ISSUE BUT I CANNOT GET A RESOLUTION FROM DEALER.I BOUGHT IT SEPTEMBER 27 2018 AND PROBLEM STILL THERE.

07/08/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT4GC******
Summary

BOUGHT MY DURANGO USED ON 09/27/2018 WITH 44,500 MILES AND ABOUT 20 DAYS LATER NOTICED WATER IN MY TAIL LIGHT. I CALLED THE DEALER AND THEY SAID THERE IS NO RECALL ON THIS ITEM AND I WOULD HAVE TO PAY FOR A NEW ONE EVEN THOUGH WATER IS GETTING INTO MY TAIL LIGHT THIS DOES NOT SOUND RIGHT NOW 10 MONTHS LATER AND MY RACETRACK LED LIGHT PANEL STOPPED WORKING THIS ITEM NEEDS RECALLED AND DODGE SHOULD BE REPLACING THEM AT NO CHARGE BECAUSE IT'S NOT NORMAL FOR IT TO HAPPEN

07/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

THE SLIDING DOOR BEHIND THE DRIVER'S SEAT IS PERMANENTLY LOCKED. IT DOESN'T UNLOCK WITH THE KEY NOR DOES IT UNLOCK MANUALLY. THIS IS A SAFETY HAZARD AS IF I WERE TO BE IN AN ACCIDENT, THE KIDS CANNOT GET OUT OF THE CAR SAFELY.

07/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

LEFT SIDE SLIDING DOOR LOCKING ACTUATOR WILL NOT UNLOCK WITH KEYFOD, OVERHEAD DOOR OPEN BUTTON OR EVEN THE MANUAL BUTTON. SO THE DOOR WILL NOT OPEN AT ALL STUCK SHUT AND LOCKED. THIS IS A SAFETY ISSUE DUE TO IF THERE IS AN EMERGENCY AND YOU NEEDED TO GET SOMEONE OUT OF THAT SIDE THEY ARE STUCK. THIS JUST ALL OF A SUDDEN HAPPENED. THERE WAS NOT WARNING OR NOISE MADE. HERE IS A LINK TO A BLOG WITH TONS OF PEOPLE WITH SAME PROBLEM. I HAVE ONLY 56600 MILES ON MY VAN.HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499

07/02/2019
Components: POWER TRAIN
Incident Date: 06/25/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

THE VEHICLE WAS IN MOTION BUT WOULDNT SHIFT WOULD JUST TAKE THE RPMS TO 7000. THE TRANSMISSION WAS GETTING SO HOT IT WAS MAKING MY TEMPERATURES GAUGE FOR MY ENGINE RISE. I PULLED OFF ON EXIT 92 ON 81 SOUTHBOUND BY THE TIME THE VEHICLE CAME TO A STOP I WAS SEEING FLAMES COMING OUT FROM THE FLOORBOARD. I BOUGHT THE VEHICLE CERTIFIED PREOWNED BUT I NEVER RECIEVED A RECALL FOR THE TRANSMISSION PUMP AS IT SHOWS THERE IS ONE ON THIS WEBSITE. MY VEHICLE IS A TOTAL LOSE AND IT COMPLETELY BURNED MY VEHICLE BY THE TIME THE FIRE DEPARTMENT GOT THERE.

06/28/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9GC******
Summary

'TAKATA RECALL' PROBLEM WHEN SHIFTING, THE CHECK ENGINE LIGHT AND IT SAID THAT THERE IS A PROBLEM WITH THE SENSOR. IT ALWAYS HAPPEN WHENEVER IM RUNNING IN FREEWAY. IT'S LIKE SHIFTING AND WHENEVER I PUT IT ON REVERSE I GET STUCK ON NEUTRAL WHENEVER I SWITCH IT TO DRIVE OR PARK I HAD TO TURN OFF THE CAR TO MAKE IT WORK AGAIN

06/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

06/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Summary

DRIVER SIDE REAR PASSENGER DOOR RANDOMLY FROZE AND STOPPED WORKING AND IS STUCK IN A LOCKED MODE. MANUAL BUTTON WILL NOT RELEASE DOOR AND ALSO ALL CONTROLS ON REMOTE, DOOR PANEL OR BUTTON ON CEILING WILL NOT OPEN DOOR. SAFETY ISSUE IF GRANDKIDS OR PASSENGERS CAN'T EXIT THROUGH DOOR IN AN EMERGENCY. THIS SHOULD BE A SAFETY RECALL. IT'S NOT COVERED UNDER WARRANTY AND IS A SAFETY ISSUE. MULTIPLE COMPLAINTS FROM OTHERS AND DODGE DOES NOTHING TO RESOLVE THE ISSUES $1300 REPAIR TO FIX ON A 2 YR OLD CAR IS RIDICULOUS. PLEASE MAKE THIS A SAFETY RECALL, I AM AFRAID TO TAKE PASSENGERS IN MY VAN FOR GOD SAKE. I DIDN'T BUY A VAN TO NOT DID USE IT, BUT I HAVE NO MONEY TO FIX IT AND I AM LOCKE INTO AN EXPENSIVE CAR PAYMENT NOT EXPECTING TO HAVE EXPENSIVE REPAIRS.

06/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2019
Crash: No
Fire: No
Summary

PASSENGER SIDE SLIDING DOOR LOCK IS STUCK IN THE LOCKED POSITION. IT WILL NOT UNLOCK WITH THE KEY FOB OR BY MANUALLY UNLOCKING. IT HAS WORKED FINE FOR THE 2 AND 1/2 YEARS WE HAVE HAD THE VEHICLE AND THEN IT SUDDENLY STOPPED WORKING.

06/22/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/21/2019
Crash: No
Fire: No
Summary

ON JUNE 21 2019 MY WIFE AND I DROVE TO OUR IVF DOCTORS APPOINTMENT FROM OUR HOME IN WACO TEXAS TO HOUSTON TEXAS. ON OUR TRIP BACK HOME THE AIR BAG LIGHT CAME ON AS SHE WAS DRIVING OUR 2016 DODGE GRAND CARAVAN. SHE TOOK A PICTURE OF THE DASHBOARD THE LIGHT WENT OFF MAYBE ABOUT 30 MINUTES WHILE DRIVING AND WE NOTICED THE LIGHT OF THE AIRBAG CAME ON SEVEN TIMES MORE WHILE WE WERE DRIVING ON OUR WAY HOME. WE WOULD LIKE LEGAL ADVICE PLEASE.

06/21/2019
Components: STRUCTURE
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR CLOSE ELECTRONICALLY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 58821087. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 39,100.

06/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

THE ACTUATORS IN BOTH SLIDING DOORS HAVE FAILED. THE DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK AND CANNOT BE OPENED. THE PASSENGER SIDE SLIDING DOOR CANNOT BE LOCKED. THIS IS A SAFETY ISSUE. WE NEED TO EXIT THE CAR WHEN NEEDED AND NOT WORRY ABOUT WHETHER THE DOORS WILL OPERATE. LIKEWISE, WE NEED TO HAVE CONFIDENCE THAT OUR CAR IS LOCKED AND THAT NO ONE CAN ENTER WHILE WE'RE IN IT OR WHILE IT'S PARKED. THE REPAIR FOR THIS PROBLEM IS OVER $2000.00. I HAVE COME TO LEARN THAT THIS IS A KNOWN PROBLEM TO DODGE AND YET THEY HAVE NOT TAKEN CARE OF IT! THEY SHOULD RECALL THESE VANS AND PROVIDE A FIX. *DT CONSUMER HAD THE VEHICLE REPAIRED.*JB

06/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

DRIVERS SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION AND CANNOT OPEN DOOR MANUALLY OR WITH KEY FOB OR ANY OTHER BUTTONS THAT WOULD NORMALLY OPEN DOOR. CANNOT MANUALLY UNLOCK DOOR AND WHEN I TRY TO OPEN IT IT SAYS YOU HAVE TO UNLOCK FIRST BUT CANNOT. *DT*JB

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

WHEN THE CAR IS IN PARK, IGNITION ON OR OFF, THE DRIVER'S SIDE SLIDING DOOR IS LOCKED AND CLOSED AND WILL NOT OPEN USING THE KEYFOB, THE DOOR BUTTON ON THE CEILING CONSOLE, THE DOOR BUTTON ON THE DOOR WALL, THE INSIDE OR OUTSIDE DOOR HANDLES. THE LOCK WILL NOT MANUALLY LOCK OR UNLOCK. YOU CANNOT EXIT THE VAN ON THAT SIDE.

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2019
Crash: No
Fire: No
Summary

STATIONARY IN DRIVEWAY, DRIVERS SIDE REAR DOOR UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. BROUGHT TO DEALERSHIP WHERE PURCHASED AND LEFT IT TO THE TUNE OF $296 LABOR FOR DIAGNOSING. NOT FIXED THAT WOULD BE ANOTHER $600 FOR PARTS PLUS LABOR. NEEDS TO BE RECALLED, DANGEROUS IF IN A ACCIDENT.

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY, WITH THE KEY FOB BUTTON, OR WITH EITHER BUTTON INSIDE THE VEHICLE. DOOR WAS ALSO STUCK IN "LOCK" POSITION AND COULD NOT BE UNLOCKED MANUALLY, WITH KEY FOB, OR WITH INTERIOR BUTTONS.

06/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

MY PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TRIED OPENING IT MANUALLY AND WITH THE KEY OFF AND DOME SWITCH, BUT NOT DOING ANYTHING. EVEN WITH VEHICLE IN START AND ALSO PARKED.

06/17/2019
Components: STRUCTURE
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

WHILE STATIONARY, THE LEFT SLIDING FAILED TO OPEN. I TRIED BOTH MANUALLY AND WITH THE KEY FOB. THAT WAS REPAIRED IN JANUARY, 2019. JUNE 14, 2019, THE RIGHT SLIDING DOOR FAILED TO OPEN, WHILE THE VEHICLE WAS PARKED. AGAIN, THE SLIDING DOOR CANNOT BE OPENED BY ANY MEANS. BOTH ISSUES HAPPENED ON MY DRIVEWAY.

06/17/2019
Components: STRUCTURE
Incident Date: 06/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

JUNE 14, 2019, WHILE PARKED IN MY DRIVEWAY, THE RIGHT SLIDING DOOR WOULD NOT UNLOCK . I TRIED BOTH MANUALLY AND ELECTRONICALLY. THE DOOR IS HOPELESSLY LOCKED. I WENT THROUGH THIS WITH THE LEFT SLIDING DOOR IN JANUARY, 2019.

06/15/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE DRIVER SIDE REAR SLIDING DOOR IS UNRESPONSIVE. THE DOOR DOESN'T OPEN OR CLOSE MANUALLY, WITH THE POWER BUTTON, OR WITH THE KEY FOB. ALL THE OTHER DOORS WORK AS THEY ARE SUPPOSED TO. WHEN THE BUTTON ON THE FOB IS PRESSED, THE VEHICLE LIGHTS FLASH, ACKNOWLEDGING THE COMMAND, HOWEVER NOTHING HAPPENS. THE VEHICLE WAS PARKED AT MY HOME, AND WHILE TRYING TO LOAD MY INFANT CHILDREN INTO THEIR CAREERS, WE DISCOVERED THE DOOR WAS INOPERABLE. THE PROBLEM IS NOT WITH A FUSE, BECAUSE THE PASSENGER SLIDER IS ON THE SAME FUSE AND WORKS FINE. I CAN'T OPEN THE DOOR TO INSPECT THE WIRING HARNESSES; BUT IT WOULD HAVE TO BE A POORLY DESIGNED WIRING HARNESS OR PROBLEM WITH THE ACTUATOR. IF MY VEHICLE WERE IN AN ACCIDENT, I WOULD BE UNABLE TO FREE MY CHILDREN FROM THE VEHICLE.

06/13/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

THE LOCK ON THE DRIVER'S SIDE REAR SLIDING DOOR WILL NOT UNLOCK. THE DOOR IS STUCK AND WILL NOT OPEN SINCE THE LOCKING MECHANISM IS STUCK. IT WILL NOT OPEN MANUALLY OR AUTOMATICALLY. IT CAUSES A SAFETY HAZARD DUE TO THE FACT THAT IF AN ACCIDENT OR SOMETHING HAPPENED, THE DOOR CANNOT BE OPENED TO LET MY CHILDREN OUT.

06/07/2019
Components: STRUCTURE
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

WHILE DRIVING ON AN EXPRESSWAY (70MPH) AT NIGHT I HEARD A LOUD BANG ON THE DRIVER'S WINDOW. I THOUGHT A BAT OR BIRD HAD HIT THE WINDOW. WHEN I GOT HOME I SAW THAT THE NOISE WAS DUE TO THE EXTERIOR WINDOW MOLDING ON THE DRIVER'S SIDE FLYING OFF. THANKFULLY NO ONE WAS RIGHT BEHIND ME.

06/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE SLIDING DRIVER'S SIDE DOOR WILL NOT UNLOCK EITHER ELECTRONICALLY OR MANUALLY. THIS IS A SAFETY HAZARD AS THAT DOOR CAN NO LONGER BE OPENED. ALSO, THE SLIDING PASSENGER DOOR WILL NO LONGER LOCK EXCEPT MANUALLY.

06/07/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/07/2019
Crash: No
Fire: No
Summary

DRIVER'S SIDE REAR SLIDING DOOR STUCK SHUT AND LOCKED. WILL NOT UNLOCK. WILL NOT OPEN. JUST PULLED IN THE DRIVEWAY AND WENT TO GRAB LAUNDRY FROM THE BACKSEAT AND THE DOOR WILL NOT OPEN

06/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/05/2019
Crash: No
Fire: No
Summary

DRIVERS SIDE SLIDING DOOR WON'T OPEN OR UNLOCK, MANUALLY OR WITH FOB OR CEILING BUTTON.

06/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

ALL OF A SUDDEN THE PASSENGER SIDE IS ONLY BLOWING HEAT NO COLD AIR.

06/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

THIS IS REGARDING MY 2016 DODGE GRAND CARAVAN (ONLY 45K MILES). BOTH SLIDING DOORS WERE WORKING FINE, THEN ON MAY 20, 2019 THE DRIVER'S SLIDING DOOR JUST FROZE--CAN'T OPEN IT ELECTRONICALLY OR MANUALLY. THE LOCK IS STUCK IN THE LOCKED POSITION AND THE POWER DOOR LOCK SWITCH WON'T MOVE THAT DOOR'S LOCK TO THE 'UNLOCK' POSITION. WHEN I TRY TO MOVE THE LOCK/UNLOCK BUTTON/LEVER ON THAT SLIDING DOOR, IT'S STUCK IN THE LOCKED POSITION--EVEN WITH A BUNCH OF FORCE I CAN'T MOVE THE LEVER TO THE UNLOCKED POSITION--I FEEL LIKE I'M GOING TO BREAK THE LEVER IF I FORCE IT TOO MUCH. SO THE DOOR IS BASICALLY UNUSABLE RIGHT NOW. I HAVE FOUR (4) CHILDREN AND THIS IS A MAJOR SAFETY ISSUE AS THEY CANNOT EXIT THE VEHICLE IN A SAFE MANNER IN CASE OF AN EMERGENCY. THE DODGE DEALERSHIP I GO TO STATED THAT THIS IS A 'KNOWN PROBLEM' WITH DODGE GRAND CARAVANS AND THAT DODGE REFUSES TO ADDRESS THE ISSUE. THE DEALERSHIP SAID THE COST TO FIX THE ISSUE IS $506.59 THE BIGGER CONCERN IS THAT I WENT ON VARIOUS DODGE 'BLOG SITES' AND I COUNTED OVER 100 OTHER POSTS WHERE PEOPLE HAVE HAD THE SAME ISSUE. I HOPE THAT YOU CAN HELP IN GETTING THIS ISSUE RESOLVED. I CANNOT SEE MYSELF PAYING $506.59 TO FIX AN ISSUE THAT IS OBVIOUSLY A MANUFACTURERS DEFECT. I LOOK FORWARD TO YOUR RESPOND.

05/30/2019
Components: SUSPENSION
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG4GC******
Summary

I HAVE BEEN WAITING 2 MONTHS FOR A SHOCK FOR A LEASED VEHICLE.

05/29/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

05/29/2019
Components: STRUCTURE
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

MY VEHICLES (2016 DODGE GRAND CARAVAN)DRIVER'S SIDE SLIDING DOOR FAILS TO OPEN. IT APPEARS TO BE STUCK IN THE LOCK POSITION. THE AUTOMATIC DOOR WILL NOT RESPOND TO THE INTERIOR SWITCH OR THE KEY FOB AND WILL NOT MOVE FROM THE LOCK POSITION WHEN TRYING TO OPEN MANUALLY. THE VEHICLE WAS IN A PARKED POSITION WHEN ATTEMPTING TO USE THE SLIDING DOOR.

05/28/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. IT WONT UNLOCK WITH THE REMOTE, BUTTON INSIDE OR MANUALLY. KEEPS SHOWING ERROR MESSAFE IF YOU TRY TO OPEN IT THAT THE DOOR NEEDS TO BE UNKOCKED BUT WILL NOT UNLOCK. VERY UNSAFE SINCE MINIVANS ARE FOR FAMILY'S AND BOW IN THE CASE OF EMERGENCY I CANT OPEN THAT DOOR. ESPECIALLY SINCE THE VEHICAL HAS LESS THAN 60K MILES ON IT.

05/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

LEFT SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. PASSENGERS ON THAT SIDE WOULD BE TRAPPED IN THE VEHICLE IN AN EMERGENCY. IT WILL NOT OPEN WITH KEY FOB OR MANUALLY, FROM INSIDE OR OUTSIDE.

05/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/29/2019
Crash: No
Fire: No
Summary

TAKATA RECALL, MARINE CORPS. VETERAN AND MY 2016 DODGE GRAND CARAVAN R/T DRIVER SIDE REAR SLIDING DOOR STUCK SHUT ON LOCK POSITION I HAVE TRIED REMOVING FUSES AND STILL NONTHING. AFTER ONLY 10 THIS IS A MAJOR SAFETY ISSUE DUE TO THE FACT I HAVE 6 CHILDREN THAT OCCUPY THE REAR. I HAVE GOTTTEN THE QUOTE FROM 1K - 2K TO FIX THIS ISSUE WHICH IS VERY EXSPENSIVE AND CAN NOT AFFORD. I HAVE READ SEVERAL SIMILAR COMPLAINTS ON THIS VEHICLE RANGING DIFFERENT YEARS OF THE SAME MODEL VEHICAL.

05/24/2019
Components: STRUCTURE
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

DOOR LOCK ACCUATOR FAILED CAUSING DRIVER SIDE SLIDING DOOR TO BE UNABLE TO BE OPENED EITHER REMOTELY, BY DRIVER DOOR SWITCH OR MANUAL LEVER ON DOOR. THIS IS A GREAT SAFETY HAZARD TRAPPING SOMEONE IN THE CAR IN THE EVENT OF AN EMERGENCY. THE DRIVER SIDE FAILED 5/23/19. THE PASSENGER SIDE FAILED LAST YEAR BUT THE DEALER WAS ABLE TO COVER THE REPAIR UNDER WARRANTY. THE PASSENGER SIDE WAS ABLE TO OPEN BUT NOT LOCK. DRIVER SIDE SLIDING DOOR CAN NOT OPEN.

05/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

SLIDING DOOR BEHIND DRIVER LOCKED WILL NOT UNLOCK. GOOGLED PROBLEM MANY VEHICLES WITH SAME PROBLEM. I USE THESE AS SCHOOL BUS AND CANNOT USE IT NOW.READING ABOUT PROBLEM DODGES FIX IS A 1100.00 DOLLAR FIX.

05/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG4GR******
Summary

REAR DRIVER SIDE SLIDING DOOR HAS COMPLETELY STOPPED OPERATING. WILL NOT OPEN EITHER MANUALLY OR ELECTRICALLY. IT IS AS IF IT IS PERMANENTLY LOCKED. PASSENGERS ON THAT SIDE CANNOT EXIT THE VEHICLE THAT SIDE, MAKING IT A SERIOUS SAFETY HAZARD.

05/22/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/20/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR LOCKED AND COULD NOT BE UNLOCKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GENGRAS DODGE (460 CONNECTICUT BLVD, EAST HARTFORD, CT) WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

05/22/2019
Components: STRUCTURE
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT4GC******
Summary

THE EDGE OF THE TAILLIGHTS WHEN THE BACK HATCH IS OPEN ARE EXTREMELY DANGEROUS. THEY ARE SHARP AND I HAVE SEVERELY CUT MYSELF MULTIPLE TIMES

05/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

THE DRIVERS SIDE SLIDING DOOR IS STUCK IN THE CLOSED POSITION. IT WILL NOT LOCK OR UNLOCK EVEN MANUALLY. THE PASSENGER SLIDING DOOR IS NOW MAKING A GRINDING NOISE EVERYTIME THE FRONT DOORS ARE LOCKED OR UNLOCKED AND COULD FAIL SOON CAUSING MY CHILDREN TO BE LOCKED INSIDE THE VAN. ONLY 68,000 MILES ON THIS VAN AND THE REPAIR IS RIDICULOUSLY EXPENSIVE AROUND 1200 DOLLARS. NEEDS TO BE RECALLED. MAJOR SAFETY HAZARD.

05/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG0GC******
Summary

THE VEHICLE HAS ELECTRICAL ISSUES BATTERY GETS WORN OUT AND AFTER BUYING 2 BATTERIES I DON'T KNOW WHAT ELSE COULD BE IT STALLS WHILE DRIVING NO MATTER THE SPEED IT'S REALLY DANGEROUS I'M SCARED TO DRIVE IT MY WIFE WAS DRIVING IN THE FREEWAY AND IT STALLED ON HER ALMOST MADE HER CRASH IN THE HIGHWAY!!!!!THIS HAS HAPPENED 2 TIMES ALREADY WE ARE JUST NOT DRIVING IT AT ALL

05/20/2019
Components: STRUCTURE
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG5GR******
Summary

TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT OPEN FROM OUTSIDE OF THE VEHICLE. ALL THE OTHER DOORS OPERATED PROPERLY. THE CONTACT MADE MULTIPLE ATTEMPTS TO OPEN THE DOOR, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

05/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

PASSENGER REAR SLIDING DOOR INTERMITTENTLY STOPPED WORKING. WOULD NOT OPEN, MAKE A BUZZING NOISE. TOOK TO DEALER TO HAVE IT DIAGNOSED. THEY SAID THE DOOR MOTOR WAS FAULTY AND COULD FAIL CLOSED LOCKING THE REAR PASSENGERS IN THE BACK SEAT. I HAD IT REPAIRED AT A COST OF $1300.00. A MONTH LATER THE DRIVER SIDE REAR DOOR FAILED CLOSED. I AM NOW LOOKING AT ANOTHER $1300.00 REPAIR. THESE ITEMS RE NOT COVERED BY THE EXTENDED WARRANTY

05/14/2019
Components: STRUCTURE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION. IT WILL BOT OPEN MANUALLY OR WITH THE KEY FOB. THE MESSAGE SAYS TO UNLOCK THE DOOR BEFORE ATTEMPTING TO OPEN THE DOOR BUT IT WILL BOT OPEN. THIS VEHICLE HAS LESS THAN 50K MILES ON IT WHEN THE DOOR GOT STUCK. IT IS EXTREMELY INCONVENIENT WHEN A LOT OF PEOPLE WITH VANS HAVE SMALL CHILDREN. THERE ARE NUMEROUS OTHER COMPLAINTS OF THE EXACT SAME ISSUE ONLINE. I BELIEVE THERE IS AN ISSUE WITH THE SLIDING DOORS LOCKING AS WELL. THE PASSENGER SIDE SLIDING DOOR WILL OPEN AFTER BEING LOCKED AND THE ALARM WILL SOUND. THIS IS BAD BECAUSE ANYONE CAN GET INTO YOUR CAR EVEN WITH IT LOCKED. THE LOCKING MECHANISMS IN THESE VANS NEED TO BE RECALLED AND FIXED ASAP! THANK YOU!

05/07/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6GC******
Summary

2016 DODGE DURANGO. THE TAILGATE LIGHTS GETS WATER IN THEM EVERY TIME IS RAINS. THE BULBS BURN OUT AND YOU CAN'T REPLACE THE BULBS YOURSELF. THE ONLY WAY TO FIX THE ISSUE IS PAYING OVER A THOUSAND DOLLARS TO REPLACE THE WHOLE BACK LIGHT.

05/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

BOTH SLIDING DOORS WILL NOT OPEN - JAMMED IN LOCKED POSITION. CANNOT MANUALLY OR ELECTRONIC OPEN. THIS IS VERY DANGEROUS AS I CANNOT GET MY GRANDKIDS OUT OF THE VAN IN AN EMERGENCY. ALSO UNABLE TO USE THE VAN IF THERE ARE MORE THAN 2 ADULTS. THERE WAS NO INCIDENT THAT CAUSED THIS. WORKED ONE DAY...NEXT DAY DIDN'T WORK. HAPPENED WITHIN A COUPLE WEEKS OF EACH OTHER (THE DOORS)

05/03/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2GC******
Summary

WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS.

05/03/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2GC******
Summary

WATER POOLING INSIDE THE RACETRACK TAIL LIGHTS, CAUSING THE LIGHTS TO FAIL.

04/29/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DRIVER'S SIDE DOOR MALFUNCTIONED AND WOULD NOT OPEN. UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR, PEKIN, IL 61554, (309) 340-4594) STATED THAT THEY BELIEVED THE LOCKING MECHANISM WAS STUCK AND MENTIONED THAT THE CONTACT'S WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,260.

04/25/2019
Components: STRUCTURE
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

DRIVER'S SIDE REAR SLIDING DOOR IS STUCK CLOSED. IT CANNOT BE UNLOCKED AT ALL. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND BY PRESSING THE UNLOCK BUTTON. IS IT STUCK LOCKED. IT DOESN'T MATTER WHETHER THE VEHICLE IS PARKED OR MOVING...THE DOOR WILL NOT UNLOCK.

04/25/2019
Components: STRUCTURE
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

THE DRIVER SIDE SIDE DOOR STOPPED WORKING. IT CANNOT BE UNLOCKED EVEN MANUALLY, TRAPPING PASSENGERS INSIDE IF IT IS THE ONLY EXIT POINT. LOCK WILL NOT ENGAGED TO UNLOCK THE DOOR.

04/24/2019
Components: STRUCTURE
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

MY PASSENGER SIDE SLIDING DOOR IN THE BACK WHERE MY CHILD SITS WILL NOT OPEN. YOU CAN NOT MANUALLY OPEN IT OR OPEN IT IN ANY WAY. *DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB

04/22/2019
Components: POWER TRAIN
Incident Date: 10/23/2018
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE THE VEHICLE WAS ENGAGED IN PARK, IT ROLLED BACK AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES WHILE RUNNING AFTER THE VEHICLE AND BRUISED BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) WHERE THE SHIFT KNOB WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

04/22/2019
Components: STRUCTURE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE DRIVER SIDE SLIDING DOOR FAILED WITH LESS THAN 50K MILES ON THE VEHICLE. THE LOCK IS STUCK AND WILL NOT OPEN ELECTRONICALLY OR MANUALLY. THIS PREVENTS A SAFETY ISSUE IF IMMEDIATE EGRESS IS NEEDED FROM THE VEHICLE. THE ACTUATOR ON THE PASSENGER SIDE OF THE VEHICLE STARTED MAKING LOUD BUZZING NOISES AS THOUGH IT MAY FAIL SHORTLY.

04/22/2019
Components: STRUCTURE
Incident Date: 04/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

HAVING SEVERAL ISSUES WITH THIS VEHICLE. THE ONE THAT HAS BEEN APPARENT THE LONGEST IS THE RUST BUBBLES ALONG THE EDGE OF THE HOOD UNDER THE PAINT. PASSENGER SIDE SLIDING DOOR LOCK IS STICKING. WHEN LOCKING USING THE KEY FOB IT MAKES A LOUD BUZZING NOISE. THIS HAS BEEN ONGOING FOR SIX MONTHS OR SO. MORE RECENTLY THE DRIVER SIDE DOOR WHICH WAS FUNCTIONING FLAWLESSLY ALL OF THE SUDDEN IS STUCK IN A LOCKED POSITION AND WILL NOT OPEN. THE MANUAL LOCK ON THE INSIDE OF THE DOOR WILL NOT UNLOCK. ALMOST AS IF IT IS JAMMED. OPENED BOTH SIDE DOORS AND EVERYONE GOT IN. DROVE FOR 20 MINUTES AND TRIED TO DROP OFF MY PASSENGERS AND THE DOOR WOULD NOT OPEN ON THE DRIVER SIDE. ARE THE MOTORS DEFECTIVE? DESIGNED TO BREAK AFTER WARRANTY EXPIRES? VIDEOS ON HOW TO FIX THIS ISSUE APPEAR TO BE QUITE INVOLVED AND COMPLEX. NEARLY IMPOSSIBLE IF THE DOOR CANNOT BE OPENED.

04/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

DRIVERS SIDE SLIDING DOOR LOCKED AND CANNOT BE UNLOCKED WITH POWER CONTROLS OR MANUALLY. GOOGLED AND FOUND MANY PEOPLE HAVE THE SAME PROBLEM.

04/18/2019
Components: EXTERIOR LIGHTING
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG7GC******
Summary

TAKATA RECALL THE PROBLEM WITH MY DURANGO IS THE SAME PROBLEM THAT HUNDREDS OF OTHER DURANGO OWNERS ARE HAVING, ITS THE RACE TRACK LIGHT AND THE POOR MANUFACTURING OF THEM. WATER SHOULDN'T BE ABLE TO GET IN TO THEM CAUSING THEM TO BURN OUT. THOSE LIGHT ARE A MAIN PART OF THE RUNNING LIGHTS IN THE DAY AND NIGHT. HERE IN CANADA IT IS ILLEGAL TO NOT HAVE THEM ON AT NIGHT. THERE WOULD BE NO PROBLEMS IF THESE BULBS WERE ACCESSIBLE TO CHANGE, BUT THEIR NOT WHICH MAKES THEM A MANUFACTURED DEFECT. THE DEALER SHOULD BE RESPONSIBLE TO REPLACE OR REPAIR THE ISSUES AT THEIR OWN COST, NOT TELLING CUSTOMERS SORRY LIGHTS AREN'T COVERED UNDER WARRANTY

04/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

DRIVER SIDE DOOR STOPPED WORKING WILL NOT OPEN. THIS IS UNSAFE FOR PASSENGERS INSDE THE VEHICLE.

04/18/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

TWO DAYS AGO, THE DRIVER SIDE REAR SLIDING DOOR FAILED TO UNLOCK OR OPEN, EITHER WITH THE KEY FOB OR VARIOUS BUTTONS/HANDLES. THE PASSENGER SIDE DOOR LOCK MADE A BUZZING NOISE WHEN IT LOCKED. TODAY, THE PASSENGER SIDE SLIDING DOOR STOPPED WORKING. I TOOK IT TO MY MECHANIC. HE SAID BOTH LOCKING MECHANISM MOTORS WERE BURNED OUT AT A COST TO REPLACE OF $1900. THE FIRST DOOR STOPPED WORKING WITHOUT WARNING, THE SECOND ONE MADE A BUZZING SOUND FOR A DAY OR TWO WHEN LOCKING OR UNLOCKING. THERE WAS NO IMPACT OR ROUGH ROAD DRIVING INVOLVED. *DT *TR

04/18/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

I HAD BEEN HAVING ISSUES WITH THE GAUGES STARTED FLASHING AND GOING CRAZY ON THE 2ND DAY AFTER HAVING IT. THEN AT TIMES I WOULD BE LOCKED OUT FOR EXTENDED PERIODS OF TIME. AFTER THE OIL PUMP IN THE TRANSMISSION WENT OUT I HAD IT CHECKED FOR CODES AND IT SHOWED U0141 AS BEING STORED. AFTER THE TRANSMISSION WAS FIXED THEY WERE IN THE PROCESS OF DELIVERING IT BACK AND IT STARTED ACTING UP ON THEIR WAY WITH IT. AFTER TALKING TO THE DEALER TODAY THEY TELL ME IT IS THE TIPM AND IT IS THROWING 35 CODES. THIS IS NOT SAFE CAUSING YOU TO LOSE POWER WHILE DRIVING OR VEHICLE NOT STARTING OR BEING LOCKED OUT IN AN EMERGENCY SITUATION

04/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4-RDGCG4G******
Summary

LEFT POWER SLIDING DOOR STOPPED WORKING AND UNABLE TO OPEN MANUALLY AFFRAID MY GRANDCHILDREN WILL BE ENDANGERED IF I'M IN A SITUATION AND NEED TO GET THEM OUT FROM THE LEFT SIDE

04/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

TAKATA RECALL - OUR PROBLEM IS THAT THE SLIDING SIDE DOORS WILL NOT OPEN. ONE PLAYED OUT ABOUT 6 MONTHS AGO AND THE OTHER PLAYED OUT A WEEK AGO. I'VE TOOK IT TO BE CHECKED OUT AT AUTO ZONE AND NONE OF THE FUZZES WERE BLOWN OUT. BY IT BEING CONSIDERED A NEW VEHICLE THE SIDE DOORS SHOULDN'T BE HAVING ANY PROBLEMS!

04/17/2019
Components: POWER TRAIN
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

I WAS DRIVING HOME AT NIGHT, AROUND 35MPH. ALL OF A SUDDEN THE TRANSMISSION AND RPMS WENT OFF THE CHARTS, ALL THE WAY UP TO 7000RPMS, ANY SORT OF ACCELERATION BY TAPPING THE GAS PEDAL CAUSED THE VEHICLE TO MALFUNCTION. I HAD MY DAUGHTER IN THE CAR AND TRIED TO GET PULLED OFF TO THE SIDE OF THE ROAD AND GET THE VEHICLE STOPPED. ONCE I GOT IT STOPPED IT WAS UNDRIVABLE AT THIS POINT AND HAD TO CALL A TOW SERVICE. MY LOCAL MECHANIC DEEMED IT TO BE THE TRANSMISSION PUMP WENT OUT WHILE I WAS DRIVING. NO WARNING, NO LIGHTS, NOTHIHG. NOW THE VAN IS AT THE DODGE DEALER FOR INSPECTION. I WAS TOLD THAT GRAND CARAVANS HAD A RECALL ON TRANSMISSION PUMPS BETWEEN THE DATES OF JULY 31, 2015 AND APRIL 18,2016 (MINE WAS MANUFACTRURED OCTOBER 2015) EVEN THOUGH IT FALLS IN THOSE DATES, MY VIN# WAS NOT ATTACHED TO THE RECALL. (S44 IS THE RECALL NUMBER, ALSO THE NHTSA CAMPAIGN NUMBER IS 16V461000) THIS WAS A SERIOUS MALFUNCTION, AND COULD HAVE BEEN MORE SERIOUS IF I WOULD HAVE BEEN DRIVING JUST A LITTLE FASTER. AT ONE POINT, THE VEHICLE KEPT ACCELERATING WITHOUT THE GAS PEDAL BEING PUSHED. WE WERE LUCKY I WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD. ONCE THE VAN WAS SHUT OFF, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. I HAVE LOOKED AND FOUND SEVERAL OTHERS WITH THE SAME ISSUE AS MINE, WHO WERE NOT INCLUDED IN THE RECALL AND SHOULD OF BEEN. HOPEFULLY AN INVESTIGATION WILL OPEN SOON, BEFORE SOMEONE GETS SERIOUSLY INJURED.

04/16/2019
Components: STRUCTURE
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

PURCHASED IN AUG 2018, IN APRIL 2019 BOTH SIDE DOORS WOULD NOT OPEN BY ANY MEANS TRIED. NO RECALL ACCORDING TO DODGE BUT I HAVE READ MANY COMPLAINTS ON LINE AND HERE. I CONSIDER THIS A SAFETY HAZARD. I HAVE MY GRANDSON IN A CAR SEAT IN THE BACK AND IF THERE WAS AN ACCIDENT COULDN'T GET HIM OUT. *DT *TR

04/16/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE STARTED TO SLOW DOWN WHILE TRAVELING UP A HILL. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT PLACED THE SHIFTER INTO PARK AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT A BURNING ODOR WAS PRESENT AROUND THE VEHICLE. THE CONTACT POWERED OFF THE ENGINE AGAIN AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 58391588. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. *DT *JB

04/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE DRIVER SIDE SLIDING DOOR FAULTS TO LOCKED POSITION. CANNOT MANUALLY OVERRIDE LOCK WITH THE ANY ACTION. THE LEAVES PASSENGERS IN THE REAR TRAPPED IN AN EMERGENCY SITUATION. THIS IS THE CASE IF THE VEHICLE IS STATIONARY, IN MOTION, IN THE CITY, ON A HIGHWAY, TURNING, AND ANY OTHER SITUATION. IT IS ALWAYS LOCKED. THE CAR HAS 50,000 MILES.

04/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/16/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO RIDE ROUGHLY AND THE ENGINE HESITATED. WHILE THE CONTACT WAS INSPECTING UNDER THE HOOD, A BURNING ODOR WAS PRESENT. IT WAS DISCOVERED THAT A WIRE HARNESS HAD MELTED. THE VEHICLE WAS TOWED TO STEVE WHITE DODGE(3470 HWY 70 SE, NEWTON, NC) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS, BATTERY, AND ALTERNATOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A REPRESENTATIVE WAS SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 10,000.

04/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE THE AIR CONDITIONER WAS ACTIVATED, THE FRONT PASSENGER SIDE VENTS BLEW OUT HOT AIR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCCLANE MOTOR SALES (618-783-2372, LOCATED AT 702 E JOURDAN ST, NEWTON, IL 62448) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE PASSENGER SIDE ACTUATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,082. *DT CONSUMER STATED THE REPORT IS INCOMPLETE IN THAT IT DOES NOT STATE THAT THERE HAD BEEN A RECALL ON THIS VEHICLE BECAUSE OF THIS PROBLEM WITH THE RECALL ON THOSE MANUFACTURED UP TILL MAY, 2015. OBVIOUSLY, THE PROBLEM WAS NOT SOLVED AS OUR VAN WAS MANUFACTURED IN SEPT. 2015. ADDITIONALLY, WE'VE TAKEN THIS VAN TWICE TO HAVE THE VAN WORKED ON. FOR THE VEHICLE TO HAVE VERY SLOW ACCELERATION. *JB

04/10/2019
Components: STRUCTURE
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG3GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR DID NOT FUNCTION AND THE PASSENGER SIDE SLIDING DOOR MADE AN ABNORMAL NOISE WHEN PRESSING THE BUTTON TO UNLOCK. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,643.

04/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT5GC******
Summary

I CAUGHT STATE FARM AUTO TRYING TO REPLACE MY NEW PARTS WITH ACTUAL JUNKYARD PARTS .. THIS IS AFTER A THEFT IN MY DRIVEWAY OF TIRES AND WHEELS.

04/09/2019
Components: POWER TRAIN
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

I BROUGHT MY NEW DODGE CARAVAN AT ARRIGO SAWGRASS FLORIDA ON AUGUST 2016. IT CURRENTLY HAS 72,000 MILES, THE WARRANTY EXPIRED AT 60,000 MILES. I HAVE DONE ALL REQUIRED MAINTAINANCE AT THERE DEALER, THIS VAM HAS NEVER GIVEN ME PROBLEMS BEFORE, AND HAS ONLY BEEN SEEN BY THEM. ON APRIL 7, IT SUDDENLY STOPPED WORKING AND IT SEEM.TO HAVE TRANSMISSION PROBLEMS. I TOOK IT TO THE DEALER AND THEY INFORMED ME THE TRANSMISSION MAIN PUMP BROKE AND I NEED TO.REPLACE THE TRANSMISSION WITH A NEW ON. REPAIR COST IS 4884.00. THIS IS UNACCEPTABLE, AS I BROUGHT IT NEW, AMD THEY ARE NOW OFFERING 3YR 100,000 WARRANTY IF I DO THE JOB WITH THEM. DOING SOME.RESEARCH ON LINE I SAW THEY HAD A RECALL FOR DODGE CARAVAN 2016-16V461000, S44. THIS RECALL.WAS EFFECTIVE FOR UNITS UNTIL JULY 2016, THIS UNIT IS FROM AUGUST 2016, SO I'M PRETTY SURE THIS IS A MANUFACTURER ISSUE AND THEY SHOULD BE RESPONSABLE REGARDLESS MY WARRANTY ENDED 12,000 MILES AGO. THE VEHICLE CAN NOT BE MOVED AND I PAY 584.81 MONTHLY.

04/09/2019
Components: SUSPENSION
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. COON RAPIDS CHRYSLER DODGE JEEP RAM (10541 WOODCREST DR NW, COON RAPIDS, MN 55433, (763) 290-1011) DIAGNOSED THAT THE REAR SHOCKS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

04/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: C4RDGEGTGR3******
Summary

THE PASSENGER SIDE SLIDING DOOR WILL NOT OPEN OR UNLOCK. I HAVE TRIED MANUALLY UNLOCKING THE DOOR BUT IT WILL NOT OPEN.

04/08/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

THE PASSENGER SLIDING DOOR HAS LOCKED SHUT. I AM UNABLE TO OPEN IT AT ALL. THIS OCCURRED RANDOMLY, WHILE MY WIFE WAS BY HERSELF, 39 WEEKS PREGNANT WITH A SMALL CHILD AND A TODDLER INSIDE THE VEHICLE.. I HAVE RESEARCHED THIS MALFUNCTION AND IT SEEMS TO HAPPEN OFTEN TO THIS MAKE (DODGE AND CHRYSLER) MINIVAN IN THE PAST SEVERAL YEARS. IN MY OPINION, THIS SEEMS LIKE AN EXTREMELY HAZARDOUS MALFUNCTION. I HAVE A 4-YEAR OLD, 2 YEAR OLD, AND A NEWBORN ALL IN CARSEATS IN THE VAN. IN THE CASE OF AN EMERGENCY, AND THIS DOOR WAS UNABLE TO OPEN, I WOULD NOT BE ABLE TO GET ALL OF MY CHILDREN OUT.

04/06/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

I'VE BEEN HAVING ELECTRICAL PROBLEMS SINCE I GOT THE VAN AT SOME POINT WHILE I'M DRIVING ALL THE GAGES WOULD START FLASHING ACTING LIKE IT WAS TRYING TO DIE SOME CASES IT DID SOME CASES IT DID NOT BUT WHEN I STOPPED THE DASHBOARD HAD LOST ALL POWER TO IT NO IGNITION WHATSOEVER I STILL HAD WORKING RADIO HEADLIGHTS AND EVERYTHING ELSE WHENEVER I WOULD PARK THE CAR IT COULD TAKE UP TO AN HOUR OR MORE TO GET IN THE VEHICLE BECAUSE IT WOULD NOT RESPOND TO THE KEY FOBS YOU WOULD BE SITTING DOWN MINDING YOUR OWN BUSINESS AND THEN ALL THE SUDDEN IT WOULD WORK LEFT ME STRANDED TRYING TO GET TO WORK MY CHILD TO SCHOOL AND THEN LAST NIGHT WHILE I WAS DRIVING DOWN THE HIGHWAY I STARTED HEARING A NOISE AND THEN ALL A SUDDEN THE TRANSMISSION STARTED SLIPPING REVVING UP TO 6000 RPM WHILE I'M CROSSING OVER A BRIDGE ON A MAJOR HIGHWAY BARELY WAS ABLE TO GET ACROSS THE BRIDGE LEAVING ME STRANDED IN AN UNSAFE PART OF TOWN I RAN A CODE SCANNER ON THE VEHICLE IT SHOWS CODE U0141 THAT WAS STORED AND P083B WHICH IS THE TRANSMISSION FLUID PUMP AND IT NEVER TURN ON A CHECK ENGINE LIGHT UNTIL I WAS LESS THAN A MILE FROM THE DEALER AFTER I HAD TO DRIVE TO THE DEALER BECAUSE THE ROADSIDE ASSISTANCE NUMBER I HAD I COULD NOT CONTACT THEM. I DO KNOW THAT SOME OF THE VEHICLES WERE UNDER RECALL I'M NOT SURE IF THIS ONE WAS AND IT WAS FIXED OR NOT BUT IS NOT SHOWING AN ACTIVE RECALL BUT IT IS NOT SAFE THE IMAGES I SHARED I WAS ACTUALLY DRIVING FORWARD AND AS YOU CAN SEE THE LIGHTS CAME ON AND AT 1 POINT IT ACTUALLY SHOWED ME AS BEING IN REVERSE IT BEEPS AND GOES CRAZY

04/04/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. AFTER THE VEHICLE WAS PARKED, THE REAR DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

03/29/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

ABOUT 3700 MILES THE A/C STOPPED BLOWING COLD AIR. VEHICLE EQUIPPED WITH R134A. PUT MY GAUGES ON VEHICLE WAY LOW ADD SOME STOP LEAK W/LEAK DETECTOR. FOUND THAT THE VALVE IN REAR A/C LEAKING. AROUND SAME TIME DRIVER REAR SLIDING DOOR STOPPED UNLOCKING AND OPENING, THE CHILD LOCK LEVER MOVED BY ITSELF. SO I MOVED IT BACK TO DISABLE AND THAT WORKED FOR ABOUT A WEAK. THEN IT STARTED TO MAKE A NOISE LIKE GEARS WERE JAMMED OR RUBBING TOGETHER AND THEN IT JUST STOPPED. DORR REMAINS UNLOCKED NOW W/NO SOUND FROM ACTUATOR. TRANSMISSION SEEMS TO SLIP AND LOSE POWER.

03/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/21/2019
Crash: No
Fire: No
Summary

APPROXIMATELY 1 WEEK AGO MY REAR DRIVER SLIDING DOOR BECAME STUCK. UPON SEARCHING ONLINE FOR A FIX I FOUND WHAT APPEARED TO BE HUNDREDS, IF NOT THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. I ATTEMPTED EVERY THING WE COULD THINK OF. TRYING TO OPEN OR UNLOCK THE DOOR VIA MANUALLY, VIA KEY FOB, AND VIA INTERIOR BUTTONS. NOTHING WILL OPEN THIS DOOR. IT IS STUCK AND CANNOT BECOME OPENED OR UNLOCKED. MY DAUGHTER HAS A DISABILITY AND SITS ON THIS SIDE. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE NEEDS TO ADDRESS. DOES MY DAUGHTER HAVE TO DIE BY BEING TRAPPED IN THE VAN BEFORE DODGE DOES SOMETHING? THIS ISN'T A NEW PROBLEM AND IS AFFECT MULTIPLE DODGE VEHICLES.

03/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

THE VEHICLE WOULD NOT START. AND AS A RESULT I HAD TO HAVE IT TOWED TO RICK HARTMAN IN ABERDEEN, WA. WHEN THE VEHICLE ARRIVED IT STILL WOULD NOT START AND SO IT JUST SAT THERE. THE NEXT DAY, THEY ATTEMPTED TO START IT WHICH IT DID. BUT NO CODES CAME UP. MY ATTEMPTS TO GET HELP FROM DODGE HAVE COME UP A ZERO. THEY OPENED A CASE FOR ME AND STATED THAT SOMEONE NAMED AMBER WOULD GET AHOLD OF ME IN 1-2 DAYS. THAT DID NOT HAPPEN. NO LOANER WAS OFFERED. AND IT IS STILL SITTING THERE A WEEK AND A HALF LATER WITH NO ACTION.

03/27/2019
Components: POWER TRAIN
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. *AS *TR

03/23/2019
Components: STRUCTURE
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

DRIVER SIDE SLIDING DOOR JAM, DO NOT LOCK OR UNLOCK ELECTRONICALLY OR MANUAL

03/23/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG2GR******
Summary

WHILE IN MY DRIVEWAY (VEHICLE WAS STATIONARY), I ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR. THE DOOR WAS NOT WORKING MANUALLY OR ELECTRONICALLY. DASHBOARD SCREEN SAID UNLOCK DOOR TO OPERATE, BUT THE DOOR IS STUCK IN LOCK.

03/20/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

NOT SURE ABOUT THE MILEAGE AS TO WHEN THIS HAPPENED (SINCE I AM NOT CURRENTLY IN MY CAR) 1THE CAR HAD BEEN PARKED AT HOME BEFORE ATTEMPTING TO UNLOCK THE DOOR, WHEN THE SLIDING DOOR (DRIVERS SIDE) MADE A "BUZZING" SOUND AND NOW THE DOOR WON'T UNLOCK. WE HAVE TRIED TO GET THE DOOR OPEN BY MANUALLY MOVING THE LOCKING SWITCH AND IT JUST DOESN'T MOVE. WE ARE CURRENTLY ONLY ABLE TO USE THE PASSENGERS SIDE SLIDING DOOR.

03/19/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG6GC******
Summary

THIS DODGE DURANGO IS A GARAGE KEPT VEHICLE THAT HAS HAD WATER LEAK INTO WHAT SHOULD BE A SEALED TAIL LIGHT BAR. THE WATER HAS DESTROYED THE BULBS AND MAKES THAT SIDE OF THE REAR OF THE VEHICLE LESS VISIBLE. THIS VEHICLE HAS NEVER BEEN DAMAGED IN A COLLISION OR BACKED INTO ANYTHING. THERE IS NO RECALL ON THIS DEFECTIVE PART EVEN TOUGH I HAVE SEEN SEVERAL EXAMPLES OF THIS DEFECT ON VARYING YEARS OF THESE DURANGOS.

03/18/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO UNLOCK ELECTRONICALLY. THE FAILURE PROGRESSED WITHOUT WARNING. AUTONATION CHRYSLER DODGE JEEP RAM SOUTH COLUMBUS (2201 VICTORY DR, COLUMBUS, GA 31901, (706) 522-2089) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

03/17/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG9GC******
Summary

THE TAILLIGHT AND BRAKE LIGHT UNIT AT THE REAR OF THE VEHICLE FILLS UP WITH WATER FROM RAIN OR SNOW MELT AND CAUSES THE TAILLIGHT/BRAKE LIGHT TO MALFUNCTION AND ALSO STOP WORKING ALL TOGETHER. THIS HAPPENS WHETHER THE VEHICLE IS SITTING IDLE OR IN MOTION.

03/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

PASSENGER SIDE AIR VENTS BLOW ONLY HOT AIR ON VENT AND AIR CONDITIONER SETTINGS WITH THE DIAL ON COLD. THE DRIVER'S SIDE WORKS FINE.

03/15/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

PASSENGER SIDE REAR POWER SLIDING DOOR IS LOCKED SHUT. IT WILL NOT UNLOCK MANUALLY OR VIA KEY OR INTERIOR UNLOCKING BUTTON. THERE IS NO WAY TO OPEN THIS DOOR. THIS IS A SAFETY CONCERN; IF ANYTHING WERE TO HAPPEN TO REQUIRE THIS DOOR TO BE USED AS AN EMERGENCY EXIT, THERE WOULD BE NO WAY TO GET THE PASSENGERS OUT OF THE VEHICLE.

03/14/2019
Components: POWER TRAIN
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

ERROR CODE P076A -- DRIVE SOLENOID CIRCUIT SHORT OR OPEN WIRE. TRANSMISSION STUCK IN FIRST GEAR, GEAR SHIFT INDICATOR ON DASH (DIGIT) NOT LIT , AS AN INDICATOR OF THE FAILURE ALSO. CHECK ENGINE LIGHT ON DRIVE TO GARAGE WAS NORMAL FREEWAY TRAFFIC. I RECALL A LITTLE ROUGHNESS IN THE SHIFTING/ENGAGING AS I BACKED INTO THE SPOT TO PARK WHEN I ARRIVED. WHEN I PULLED OUT OF THE SPACE (FORWARD) THE TRANSMISSION WAS LOCKED IN FIRST GEAR. DROVE HOME AT 15 MPH ABOUT 7 MILES DISTANCE. I AM THE ORIGINAL OWNER, PURCHASED FROM THE DEALERSHIP. CONTACT INFORMATION HAS NEVER CHANGED, I GET LOTS OF MAIL FROM THE DEALERSHIP, BUT HAVE NEVER BEEN CONTACTED FOR ANY RECALLS ( THERE HAVE BEEN 7) I HAVE NEVER RECEIVED ANY NOTIFICATION (FOR INSTANCE -- RECALL S37 FROM JUNE 2016 HAS NEVER BEEN MENTIONED AND IS STILL NOT REMEDIED). THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR SERVICE MULTIPLE TIMES SINCE S37 WAS ISSUED.

03/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/11/2019
Crash: No
Fire: No
Summary

THE PASSENGER SIDE SLIDING DOOR AUTOMATICALLY LOCKED WHILE I WAS DRIVING AS IT SHOULD. HOWEVER ONCE THE LOCK ENGAGED, IT WOULD NOT UNLOCK AND THE DOOR BECAME INOPERABLE FROM BOTH THE INSIDE AND THE OUTSIDE. THIS IS INCREDIBLY DANGEROUS, BECAUSE IF THERE WAS AN EMERGENCY I OR FIRST RESPONDERS COULD NOT QUICKLY GET TO MY SON, ESPECIALLY IF THE OTHER DOOR WERE TO FAIL IN THE SAME WAY.

03/09/2019
Components: STRUCTURE
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG7GR******
Summary

PASSENGER SLIDING DOOR LOCKED SHUT. WILL NOT OPEN AUTOMATICALLY OR MANUALLY.

03/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

DRIVER SIDE SLIDING DOOR WILL UNLOCK WITH THE KEY FOB, NOR MANUALLY, IT WILL NOT OPEN AT ALL THERE IS NO WAY TO GET OUT OTHER THAN THE PASSENGER SIDE. THIS IS A DEFECT AN SHOULD COVERED. IT IS ALSO A SAFETY HAZARD.

03/07/2019
Components: SUSPENSION,EXTERIOR LIGHTING
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXGC******
Summary

WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN

03/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

WHEN THE CAR WAS AT APPROXIMATELY 20,000 MILES, THE DRIVER SIDE SLIDING BACK DOOR STOPPED OPENING. IT APPEARED TO BE STUCK BETWEEN LOCK AND UNLOCK. IT IS UNABLE TO BE UNLOCKED WITH ANY AMOUNT OF FORCE, WHICH RENDERED IT UNOPENABLE FROM BOTH THE INSIDE AND OUTSIDE OF THE CAR. IT IS A SAFETY HAZARD WHICH WOULD PREVENT EMERGENCY SERVICES FROM GETTING TO THE PASSENGER IN THE EVENT OF A CRASH OR ROLLOVER. IT RENDERS A MAIN EXIT USELESS IN THE EVENT OF AN EMERGENCY.

03/02/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

I BOUGHT A 2016 DODGE GRAND CARAVAN WITH 77,438 MILES. THE VEHICLE RAN GREAT TILL THE END OF NOVEMBER 2018. AT WHICH TIME WE STARTED HAVING MAJOR ISSUES. 1ST THE VEHICLE WILL SELF ACCELERATE WITH TO EXCESSIVE SPEEDS OVER 80 MPH WITH NO ASSISTANCE. YOU HAVE TO HOLD THE BREAK TO KEEP IT UNDER CONTROL. 2ND YOU CAN TAKE THE KEY OUT OF THE IGNITION, CLOSE THE DOOR AND THE CAR CONTINUE TO RUN. 3RD WHEN STARTING THE VAN THE TRANSMISSION GOES INTO LIMP MODE NOT ALLOWING YOU TO SHIFT THE CAR TO REVERSE OR DRIVE. TO RELEASE THE YOU HAVE TO HIT THE SAFETY OVERRIDE SWITCH PLACE THE VAN IN GEAR AND THEN YOU ARE ONLY ABLE TO DRIVE TO THE SPEED OF 30 MPH. WE HAVE TAKEN THIS VAN TO THE SHOP THAT DRIVE TIME WARRANTY COMPANY DIRECTED US TO WHICH WAS PEP BOYS. THEY WERE NOT ABLE TO DO THE WORK THE VEHICLE NEEDED BUT STILL CHARGES US $50. DRIVE TIME SAID WE WOULD BE REIMBURSE FOR BUT NEVER HAPPENED. THEN DRIVE TIME DIRECTED US TO TAKE THE CAR TO MEINEKE THE DIAGNOSED THE VEHICLE WE PAID THE DEDUCTIBLE $100. DROVE THE VAN HOME 1 WEEK LATER IT WAS BACK AT MEINEKE TO BE REPAIRED AGAIN. MEINEKE ADVISED THAT THE PART THAT WAS UNDER WARRANTY CAUSE SEVER DAMAGE TO OTHER COMPONENTS OF THE VAN. DRIVE TIME AUTHORIZED THE WORK. WE WENT TO PICK UP THE VAN AS IT WAS COMPLETED MEINEKE ADVISED US IT WOULD BE $2700 FOR THE REPAIRS AS DRIVE TIME WAS NOT PAYING FOR IT. WE CONTACTED DRIVE TIME ON THIS THEY ADVISED US TO PICK THE VAN UP AND NOT TO PAY MEINEKE ANYTHING. SO WE WENT ROUND AND ROUND WITH DRIVE TIME AND MEINEKE FINALLY GETTING OUR VAN BACK. NOW 10 DAYS LATER IT IS DOING THE SAME THING. I HAVE 4 CHILDREN AND A WIFE THAT IS IN THIS VEHICLE THAT IS UNSAFE AND IS AN ACCIDENT WAITING TO HAPPEN.

03/01/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT8GC******
Summary

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR RACETRACK LIGHT FILLS WITH WATER IN THE LOWER RIGHT AND LEFT CORNERS WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRICAL ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT. ABOVE ISSUE CAN BE VERIFIED VIA THE FOLLOWING LINKS- HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A.HTML HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2015/LIGHTS/EXTERIOR_LIGHTING.SHTML

03/01/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT8GC******
Summary

PASSENGER SIDE HEADLIGHT ASSEMBLY/RIGHT TURN SIGNAL AND DAY TIME RUNNING LIGHT (STRIP) BOTH "BLINK" WHEN RIGHT TURN SIGNAL IS USED. ISSUE LINKED TO WATER/MOISTURE FOUND IN A COMPARTMENT UNDER THE HOOD AND WAS ADDRESSED BY THE SERVICING DEALERSHIP FEBRUARY 2018 BY DISCONNECTING, CLEANING, AND REASSEMBLING THE MENTIONED COMPARTMENT AND ITS ASSOCIATED ELECTRICAL CONNECTIONS. AS OF FEBRUARY 2019, THE MENTIONED "DUAL BLINKING" RETURNED.

03/01/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT8GC******
Summary

PLEASE ADD TO #11183410. LOST COMPLETE FUNCTIONALITY OF THE CENTER TRACK LIGHT ASSEMBLY TO INCLUDE REVERSE LIGHTS. THIS IS NOW A SAFETY ISSUE!

02/28/2019
Components: POWER TRAIN
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT7GC******
Summary

IT WAS NOTED SHORTLY AFTER PURCHASING THE VEHICLE THAT THE CAR WILL SHIFT REALLY HARD WHEN DOWNSHIFTING FROM 2ND TO 1ST. THE HARD SHIFT WILL SOMETIMES CAUSE A JERKING MOTION IN THE CAR. THIS PROBLEM CONTINUES TODAY. I HAVE TAKEN THE CARE MANY TIMES TO THE DEALERSHIP. THEY HAVE TOLD ME EACH TIME THAT EITHER A SOFTWARE UPDATED WAS NEEDED OR THEY COULD NOT REPLICATE THE ISSUE. PLEASE NOTE THE ISSUE IS NOT EVERY TIME. THE PROBLEM DOES COME AND GO. LAST FRIDAY, 2/15, THE CAR WOULD NOT GO INTO REVERSE. I WOULD PUT THE CAR IN REVERSE AND IT WAS AS IF I WERE STILL IN PARK. AFTER A FEW TRIES, I RESTARTED THE CAR AND IT WENT INTO REVERSE WITH NO PROBLEM. THE NEXT DAY SATURDAY 2/16, AFTER I PLACED THE CAR IN PARK, I TOOK MY FOOT OFF THE BRAKE AND THE CAR LUNGED FORWARD AS IF IT WERE STILL IN GEAR. I AGAIN RESTARTED THE CAR, THIS TIME A FEW TIMES, JUST TO SEE IF THE CAR WOULD DO IT AGAIN. IT DID NOT. YESTERDAY, THIS HAS HAPPENED BEFORE AND WAS TAKEN IN FOR SERVICE, A NOISE WOULD COME FROM THE SHIFTER KNOB AREA EACH TIME THE BRAKE WAS PRESSED. THE KNOW HAS BEEN REPLACED ONCE BEFORE BY BOB BAKER DEALERSHIP. ON TOP OF THESE ISSUE, THE ELECTRONICS HAVE GONE OUT ON THE DASHBOARD WHERE THE CLIMATE CONTROL, RADIO, ETC ARE LOCATED. I HAVE AN APPOINTMENT TO TRY AND GET THIS ISSUES ADDRESS AT BOB BAKER DEALERSHIP. I HAVE 20 PAGES OF SERVICE HISTORY ON THIS CAR, MOST OF IT ARE REGARDING THE VERY HARD DOWNSHIFTING.BELOW I WILL MARK THE DATE THE MOST RECENT ISSUE HAPPENED WITH THE CAR. *TR

02/25/2019
Components: POWER TRAIN
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL ON ITS OWN AND THE RPMS INCREASED TO 7,000. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND SHUT OFF. THE VEHICLE WAS RESTARTED AND DRIVEN TO WILDE CHRYSLER JEEP DODGE RAM SOUTH STREET (262-544-5400, LOCATED AT 1710 WI-164, WAUKESHA, WI 53186) WHERE THE TECHNICIAN UPDATED THE COMPUTER AND STATED THAT THERE WERE NO OTHER FAILURES WITH THE VEHICLE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

02/19/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG3GC******
Summary

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR 'RACETRACK' LIGHT FILLS WITH WATER WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRIC ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT, AND IT'S ONLY MATTER OF TIME BEFORE ALL OF THE REMAINING LED BULBS ARE SHORTED OUT AS WELL.

02/18/2019
Components: STRUCTURE
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

AFTER ONLY 27,000 MILES THE SLIDING DOOR ON THE DRIVERS SIDE WILL NOT UNLOCK/OPEN BY ANY MEANS LEAVING IT IMPOSSIBLE TO GET OUT OF THE BACK IN CASE OFF AN EMERGENCY. ALSO THE PASSENGER SIDE SLIDING DOOR WILL NOT LOCK EVEN WHILE DRIVING WHICH MEANS SOMEONE COULD OPEN IT WHILE THE CAR IS MOVING AND FALL OUT. I BELIEVE DODGE HAS INSTALLED A BATCH OF BAD ACTUATORS FOR THESE DOORS. SEARCHING THE INTERNET I HAVE FOUND THIS IS HAPPENING A LOT.

02/10/2019
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

SHORTLY AFTER GETTING MY VAN I FELT THAT IT DID NOT HANDLE PROPERLY. I EXPERIECED HYDRO PLANNING WHEN BRAND NEW TO ME. TRACKING UPON ACCELERATION WAS PORE. VERY POOR TRACKING AT ACCELERATION GOING INTO A TURN AT START UP SPEED. I CALLED CHRYSLER AND THEY SAID THERE HAD BEEN NO COMPLAINTS TO DATE. BY SUGGESTION, I PAID $100 FOR AN ALIGNMENT. THE ALIGNMENT DID NOT HELP WITH THIS MATTER. ANY TYPE OF PRECIPITATION AFFECTS THE TRACKING OF THE VEHICLE. ANY PAINTED LINES ON THE ROAD AFFECT TRACTION. IT SEEMS THAT THE TRACTION CONTROL IS THE PROBLEM, OR MAYBE THE YOKOHAMA AVID TIRES ARE THE PROBLEM. WHEN I ACCELERATE IN ANY GIVEN SITUATION MY TIRES WILL SPIN OR TRACTION CONTROL SLIPS BACK AND FORTH AS I CROSS OVER ANY REFLECTIVE SURFACES (LINES ON ROAD, OR STOP STRIPS, OR CROSSWALKS). I HAVE HAD TO LEARN TO STOP ON ROAD SURFACE, PRIOR TO CROSSING ANY DIFFERENTIATED SURFACES. RIGHT TURN ON RED IS MOSTLY FORBIDDEN, AS I MAY SPIN MY WAY OUT IN FRONT OF FASTER MOVING TRAFFIC. THIS VAN NOW HAS 24,000 MILES ON IT, AND THE TIRES NEED REPLACED FROM THE SPIN IN ACCELERATION.. AT 2 1/2 YEARS OLD, I AM CONCERNED ENOUGH TO TRADE FOR A DIFFERENT MAKE. I HAVE OWNED A 1992 DODGE CARAVAN, A 2007 TOWN & COUNTRY, AND NOW THIS 2016 DODGE CARAVAN. MY FRIEND WHO WORKS FOR THE STATE OF PENNSYLVANIA, HAS TO USE A NEW DODGE CARAVAN, ON OCCASION, OUT OF THEIR FLEET , HE TOO AGREED THAT TRACKING WAS AN ISSUE WTH THE VAN GOING STRAIGHT DOWN THE ROAD. I FIND IT VERY HARD TO BELIEVE THAT I AM ONE OF TWO PEOPLE TO COMPLAIN ON THIS VEHICLES HANDLING. TODAY 02/10/2019 WE RECEIVED ONE INCH OF SNOW. I WAS HEADING OUT FOR ERRANDS. MY TRACKING WAS HORRIBLE. I HAD TO ANTICIPATE ACTIONS OF OTHERS AN MYSELF WELL IN ADVANCE. I STOPPED AT A RED LIGHT ON A OTHER THAN LEVEL DOWN HILL SLOPE (VERY MILD), ANITICPATED VEHICLES AHEAD MOVING, I LEFT OF MY BRAKE TO ROLL. TURNING AT 5MPH, I LOST CONTROL

02/08/2019
Components: ENGINE
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

BOUGHT THE CAR USED WITH 35,982 MILES. A YEAR AFTER I PURCHASED THE VAN MY CHECK ENGINE LIGHT CAME ON. CHANGED THE OIL AND SPARK PLUGS. THE LIGHT STAYED ON AND CONTINUED TO RUN ROUGH. WE CONTACTED DODGE MULTIPLE TIMES TO BE TOLD MY CAR WASN'T UNDER WARRANTY. WE TOOK MY CAR TO BE PUT ON THE COMPUTER AND FOUND A FEW SMALL ISSUES. I BOUGHT A FEW PARTS FROM DODGE AND AGAIN TALKED TO THEM ABOUT THE WARRANTY. WAS TOLD IT STOPPED AT 30,000 MILES. TOOK MY CAR BACK TO THE MECHANIC AND WAS TOLD I HAVE LOW COMPRESSION IN CYLINDER TWO. I CALLED DODGE TO FIND OUT HOW MUCH THEY WOULD CHARGE ME TO FIX IT. TO FIND OUT MY CAR WAS UNDER WARRANTY AND I HAD JUST WENT OVER THE MILEAGE OF 60,000. SO I WAS LIED TO AND MY CAR IS STILL MESSED UP. I HAVE READ OVER AND OVER ABOUT THE MOTORS HAVING ISSUES AND NOTHING IS BEING DONE!!!!

02/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG0GR******
Summary

WHEN VEHICLE IS PARKED, SIDE DOOR CEASES TO FUNCTION AND WILL NEITHER UNLOCK OR OPEN. HAS HAPPENED TO BOTH PASSENGERS DOORS AND IS EXTREMELY DANGEROUS AS IT IS IMPOSSIBLE TO EXIT THE CAR THROUGH THE PASSENGER SPACE AT ANY TIME.

02/05/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG0GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE TAIL LIGHTS, WHICH CAUSED THE BULBS TO BURN OUT. THE DEALER (MOORE CHRYSLER INC, 1523 W 3RD AVE, WILLIAMSON, WV 25661) STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE LIGHTS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

02/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

MY 2016 DODGE GRAND CARAVAN BLOWS ONLY HOT AIR ON PASSENGER SIDE. I TRIED TO TURN AC ON AND FOUND DRIVER SIDE IS BLOWING COLD AIR BUT PASSENGER SIDE IS STILL BLOWING HOT AIR. SHOULD THIS BE A RECALL?

01/31/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG7GC******
Summary

REAR TAIL LIGHTS RACE TRACK LIGHT FILLS WITH WATER AND CAUSES ELECTRICAL ISSUES AND TAIL LIGHTS TO GO OUT.

01/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

DRIVER SIDE SLIDING DOOR REMAINS LOCKED SHUT. UNABLE TO OPEN

01/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

THE PASSENGER SIDE REAR DOOR LOCK ACTUATOR FAILED CAUSING THE DOOR LOCKS TO GET STUCK IN THE LOCK POSITION. THE DOOR LOCK WILL NOT MOVE TO THE UNLOCK POSITION AND THE DOOR WILL NOT OPEN. THIS HAPPENS ON THE STREET WHILE DRIVING AND PASSENGERS HAD TO EXIT THE VEHICLE FROM ANOTHER DOOR. THIS IS EXTREMELY DANGEROUS AS IF I HAD AN ACCIDENT NO ONE WOULD BE ABLE TO ESCAPE FROM THAT DOOR. LOOKING ONLINE IT APPEARS THIS IS COMMON WITH THIS MODEL.

01/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: _1C4RDHAG3G******
Summary

WENT TO DRIVE MY 2016 DURANGO THIS MORNING, CHECK ENGINE LIGHT WAS ON, AND THE CAR WOULD NOT GO INTO REVERSE. AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES, AND LETTING IT WARM UP, IT WENT INTO REVERSE. TOOK IT TO AUTOZONE TO READ THE CODE (P1B14) AND FOR THE SECOND TIME WE HAVE A PROBLEM WITH THE PARK- REVERSE DIAL. COUPLE OF WEEKS AGO IT WAS PUT INTO PARK AND THE CAR DROVE FORWARD ON ITS OWN. I GUESS SOMEONE IS GOING TO HAVE TO GET INJURED BEFORE CHRYSLER GETS IT TOGETHER.

01/17/2019
Components: STRUCTURE
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

MY REAR SLIDING DOOR'S ACTUATOR HAS GONE OUT ON THE DRIVER'S SIDE. THIS WAS NOTICED WHEN I PULLED INTO MY DRIVEWAY AND ATTEMPTED TO LET MY CHILDREN OUT OF THE CAR, SO IT WAS TURNED OFF. THE DOOR IS STUCK IN "LOCK" AND WILL NOT OPEN. IT WILL NOT OPEN MANUALLY, OR WITH ANY OF THE AUTOMATIC BUTTONS. THIS IS AN EXTREME SAFETY HAZARD IN THE EVENT OF AN ACCIDENT TO MY 3 UNDERAGE CHILDREN, AND APPARENTLY HAS BEEN A PROBLEM FOR SEVERAL YEARS. I AM GOING TO REQUEST IN THIS DESCRIPTION THAT A RECALL FINALLY BE ISSUED BEFORE SOMEONE GETS HURT BECAUSE THEY ARE T-BONED ON ONE SIDE AND TRAPPED IN THE CAR.

01/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

THE DRIVER'S SIDE PASSENGER SLIDING DOOR IS PERMANENTLY LOCKED DUE TO A FAULTY ACTUATOR. THIS POSES A SERIOUS SAFETY ISSUE FOR THOSE RIDING IN THE BACK OF THE VAN, IF THE OTHER SLIDER IS DAMAGED, THE PASSENGERS COULD BECOME TRAPPED IN THE VEHICLE. IN RESEARCHING THIS PROBLEM I HAVE ENCOUNTER THOUSANDS OF OTHERS WITH THE SAME PROBABLY IN MODEL YEARS 2014-2017. THE POWER LOCKS WORK FINE, THEN SUDDENLY THE ONE SLIDER WILL NOT OPERATE. THIS IS AN EXPENSIVE REPAIR THAT SHOULD BE ISSUE A RECALL FOR SAFETY ISSUES. I HAVE CONTACTED DODGE CONCERNING THIS ISSUE, WITH NO RESPONSE.

01/11/2019
Components: EXTERIOR LIGHTING
Incident Date: 11/14/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

I HAD SOMEONE RUN A REDLIGHT & HIT MY RIGHT SIDE QUARTER PANEL BEHIND THE TIRE JUST BEFORE THE DOOR. MY RIGHT HEADLIGHT LENSE WAS CRACKED IN THE PROCESS. THE BODY SHOP TOLD ME IT'S DEFECTIVE PRIOR TO YOUR ACCIDENT BECAUSE IT'S NOT EVEN SEALED. I WAS TOLD TO CHECK IF THERE'S A RECALL. WETHER IT IS OR NOT IT'S STILL THE FAULT OF CHRYSLER'S & I HAVE MOISTURE INSIDE IT NOW. IS THIS SOMETHING YOU WILL FIX FOR ME? CAN'T REMEMBER ACTUALL MILEAGE BUT FIFTY NINE THOUSAND SOMETHING. ALSO CAN'T REMEMBER EXACTLY WHAT DATE. NOVEMBER 2018

01/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAGXGC******
Summary

"TAKATA RECALL" I'VE HAD SEVERAL EXPERIENCES WITH MY 2016 DODGE DURANGO THAT WAS BOUGHT BRAND IN JUNE OR JULY 2016 WITH 23 MILES ON IT FROM A DODGE DEALERSHIP. A COUPLE MONTHS AFTER IT WAS BOUGHT, THE CAR CUT OFF WHILE DRIVING PRESENTING SIGNALS OF "PULL OVER", "CHECK ENGINE", "POWER TRAIN" AND MORE. THE SIGNALS WERE FLASHING NON STOP. ONCE I PULLED OVER, THE CAR WOULDN'T START OR MOVE SO I PUT IT IN PARK AND CONTACTED THE DEALERSHIP. MY CAR WAS TOWED TO THE DEALERSHIP AND THE DEALERSHIP STATED THAT THE REPAIRS LIED WITH THE COMPUTER CHIP(S). IT WAS A SIMPLE UPDATE NEEDED. MY HUSBAND AND I PAID FOR THAT. IN MARCH/APRIL OF 2017, WE EXPERIENCED OUR CAR ROLLING INTO THE NEIGHBORS YARD WHILE ON AND IN PARK. OUR HOME CAMERA TAPED ME GETTING OUT OF THE VEHICLE WHILE IN PARK (ACCORDING TO THE REAR LIGHTS) IN MY FRONT YARD ON THE GRASS AND THEN THE CAR MOVING FORWARD OF WHICH THE CAMERA STOPPED RECORDING AT THIS MOMENT. WHEN I WALKED BACK OUTSIDE TO MY CAR, IT WAS ROLLING ONTO THE NEIGHBORS' PROPERTY. I HAD TO RUN AND CATCH IT. IN THE LATER MONTHS OF 2017, THE GAS LEVER STOPPED WORKING. AFTER PUSHING THE GAS BUTTON, IT WOULDN'T OPEN AND STILL DOESN'T OPEN, SO WE HAVE TO OPEN THE GAS USING THE "STRING" OR PULLEY IN THE TRUNK SPACE OF THE DURANGO BY LIFTING THE LIFT GATE TO GET TO IT. IN DECEMBER 2018, THE CAR WOULDN'T START. DODGE TOWED IT TO THE NEAREST DEALERSHIP AND A NEW BATTERY WAS NEEDED ALONG WITH RECALL UPDATES. JANUARY 2019, THE VEHICLE'S DASHBOARD WENT OUT WITH NO LIGHTING OR ANYTHING SHOWING ALTHOUGH THE CAR WAS OPERABLE. IT IS CURRENTLY STILL IN THE SHOP WHILE MY FAMILY OF 5 IS OPERATING WITH ONE VEHICLE.

01/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/08/2019
Crash: No
Fire: No
Summary

MY 2016 DODGE CARAVAN WAS PARKED IN MY DRIVEWAY OVERNIGHT. IN THE MORNING, THE DRIVER SIDE SLIDING DOOR WOULDN'T UNLOCK NEITHER MANUALLY OR WITH THE KEY FOB.

01/08/2019
Components: POWER TRAIN
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

YESTERDAY, I WAS DRIVING STRAIGHT AHEAD AT 25MPH ON LEVEL CITY STREET WITH THE VEHICLE IN "DRIVE." SUDDENLY THE ENGINE ROARED AND REVVED UP BUT THE CAR DID NOT ACCELERATE - IT WAS AS IF THE TRANSMISSION HAD SOMEHOW SLIPPED INTO NEUTRAL. I TOOK MY FOOT OFF THE GAS, LET THE ENGINE SETTLE BACK, AND CAUTIOUSLY APPLIED POWER. THE CAR BEHAVED NORMALLY. HOWEVER, AFTER PARKING AND RUNNING SOME ERRANDS, THE SAME THING HAPPENED ON MY RETURN TRIP HOME. I HAVE NOT USED THE CAR SINCE.

12/31/2018
Components: POWER TRAIN
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE TRANSMISSION. WHILE MAKING A RIGHT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

12/29/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3GC******
Summary

THE POWER STEERING HAS GONE OUT. IT FULLY WENT OUT WHILE DRIVING INTO A PARKING LOT FROM A HIGHWAY EXIT. THE TRUCK STARTED MAKING SOUNDS AND WILL NOT TURN NOW. THE VEHICLE HAS ONLY 60,000 MILES. I HAVE SEEN WHERE OTHER DODGE AND RAM VEHICLES ARE HAVING SIMILAR ISSUES WHERE THE POWER STEERING HAS COMPLETELY GONE OUT AS MINE HAS. WITH THE ELECTRONIC STEERING SYSTEM EVERY TIME I TURN THE WHEEL YOU HEAR A SCREECHING AND ELECTRONIC OR BEING SOUND (AS IF AN ELECTRICAL DEVICE HAS FAILED). I STARTED TO NOTICE A DULL OR NUMB STEERING FEELING TO THE VEHICLE WHICH NOW HAS PROGRESSED INTO UNABLE TO USE ONE BIT. FIAT CHRYSLER HAS INFORMED ME THAT THIS IS NOT COVERED UNDER AN EXTENDED WARRANTY. WE READ THAT SIMILAR DODGE, CHRYSLER AND RAM VEHICLES IN OUR YEAR RANGE HAVE BEEN AFFECTED BY THIS AS WELL. IT'S NOT REALISTIC FOR SOMEONE WHOM IS STILL PAYING FOR A VEHICLE TO NOW BE REQUIRED TO PAY $3,000+ IN REPAIRS TO FIX THIS VEHICLE.

12/26/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG5GC******
Summary

TAIL LIGHT BAR ACROSS BACK COLLECTS WATER (BAD SEALS). NOW HAS SHORTED OUT AND TAIL LIGHT BAR AND TAG LIGHTS DO NOT WORK. NOT COVERED UNDER MY EXTENDED WARRANTY

12/18/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG3GC******
Summary

CAME TO A STOP TURNED THE KNOB TO PARK, AND WENT TO EXIT THE VEHICLE. THE CAR ROLLED FORWARD INTO THE CURB AND DENTED MY LICENSE PLATE . THE CAR APPARENTLY DID NOT GO INTO PARK, LIKE I HAD PUT IT. HAD THERE BEEN PEOPLE IN FRONT OF ME I WOULD HAVE HIT THEM!

12/13/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

BEEN FOR REPAIR TWICE IN 3 MONTHS FIRST TIME SLIDING DOOR ON DRIVERS SIDE WOULD NOT UNLOCK .SECOND TIME SLIDING DOOR ON PASSENGER SIDE WON'T LOCK . I FEEL THESE ARE SAFETY ISSUES

11/30/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHAG8GC******
Summary

THIS IS THE 3RD TIME THAT WHILE DRIVING MY ENGINE SHUT OFF! THE REPAIR SHOP "FIXED" THE ISSUE BUT THE DAY I DROVE HOME IT DIED AGAIN WHILE DRIVING AND I HAD IT TOWED TO DEALERSHIP SERVICE DEPARTMENT. THE REPAIR LASTED MAYBE 6 MONTHS? THE ENGINE DIED AGAIN WHILE DRIVING TO WORK. THE SERVICE EXTENDED WARRANTY IS GIVING ME THE RUN AROUND ABOUT PROVIDING A RENTAL AND COVERING THE REPAIRS. I CANNOT BE DRIVING A VEHICLE THAT SHUTS DOWN WHILE DRIVING! WHAT IF THIS HAPPENS WHILE GOING 70 MPH TO WORK IN AUSTIN?! I'M NOT WRECKING AND DIEING BECAUSE OF A LEMON CAR WITH SAFETY ISSUES

11/12/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE VEHICLE IS 2 YEARS OLD I HAVE OWNED FOR 7 MONTHS. I START THE CAR IT WILL NOT GO INTO GEAR. I SHUT THE CAR OFF THE MOTOR KEEPS RUNNING. THEN IT WILL GO IN GEAR AND MOVE BY ITSELF.

11/12/2018
Components: ENGINE
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

THE ENGINE WON'T SHUT DOWN AFTER BEING DRIVEN. WHEN THE VEHICLE HAS BEEN PARKED, AND PUT INTO PARK, THEN TURN THE KEY OFF, THE VEHICLE IS STILL RUNNING. IT'LL RUN FOR SEVERAL MINUTES, THEN CUT OFF. I'VE TRIED TO PUT THE KEY BACK IN AND TURN IT ON AND THEN OFF, VAN STILL RUNS. I'VE UNHOOKED THE BATTERY TO SEE IF IT WOULD RESET ITSELF. THE PROBLEM STILL EXISTS

10/30/2018
Components: POWER TRAIN
Incident Date: 10/18/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE TAKING OFF AFTER, STOPPING AT A DRIVE THRU RESTAURANT. THE CONTACT WOULD TURN OFF AND RESTART THE VEHICLE BUT IT MADE A GRINDING NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.

10/23/2018
Components: STRUCTURE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

MY DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT SEEMS TO BE AN ISSUE WITH SEVERAL OF THESE VANS WHEN I LOOKED UP A CORRECTION TO IT. IT SEEMS TO BE STUCK IN THE LOCK POSITION AND WONT OPEN MANUALLY OR WITH THE FOB. MY 11 MONTH OLD WAS IN THE VEHICLE AND I HAVE TO CLIMB THROUGH THE CAR TO GET TO HIM.

10/18/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4GC******
Summary

RACE TRACK LIGHT SYSTEM COLLECTING WATER INSIDE THE TAILLIGHT ASSEMBLY AND CAUSING LIGHTS NOT TO WORK

10/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3GR******
Summary

THE DRIVER'S SIDE REAR SLIDING PASSENGER DOOR IS PERMANENTLY LOCKED SHUT. EITHER FAULT ACTUATOR OR LOCKING MECHANISM. WILL NOT OPEN MANUALLY NOR WITH KEY FOB. PRESENTS DANGER ENTERING AND EXITING THE VEHICLE WITH KIDS IN CASE OF EMERGENCY. MANY CONSUMERS WITH SIMILAR ISSUES PER GOOGLE SEARCH OF SAME PROBLEM. APPEARS TO HAPPEN FREQUENTLY WHEN VEHICLES ARE JUST PAST MANUFACTURER WARRANTY. CAR WAS STATIONARY IN A PARKING LOT AND COULDN'T OPEN TO GET CHILD OUT. HAD TO CLIMB IN THROUGH THE BACK. I WILL BE FORCED TO HAVE DEALERSHIP FIX/REPLACE AS CAR IS TOO NEW FOR SECONDARY MARKET PART REPLACEMENT OR MECHANICS, AT A COST OF OVER $1100.

10/11/2018
Components: STRUCTURE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG7GR******
Summary

WITHOUT WARNING, THE DRIVER SIDE POWER SLIDING DOOR LOCKED AND WOULD NOT OPEN. THE DOOR WOULD NOT UNLOCK ELECTRICALLY OR MANUALLY. IF THERE HAD BEEN AN ACCIDENT THE PASSENGERS COULD POTENTIALLY BE TRAPPED IN THE VEHICLE. THE VAN WAS NOT MOVING WHEN THE DOOR FAILED. IT COST $1250 TO REPAIR/REPLACE THE MECHANISMS.

10/08/2018
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK OR OPEN IN ANY WAY. IT CANNOT BE UNLOCKED WITH KEYFOB, ELECTRICAL UNLOCK BUTTON, OR MANUALLY PUSHING THE LOCK. THE DOOR CANNOT BE OPENED BY PULLING ON THE HANDLE (INSIDE OR OUTSIDE), PUSHING ON THE DOOR OPEN BUTTON NEXT TO INTERIOR HANDLE, OR PUSHING THE DOOR OPEN BUTTON ON CEILING CONTROL PANEL. DOOR IS ENTIRELY UNUSABLE. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WITHOUT ANY INCIDENT OR INTERACTION TAKING PLACE. THE DOOR WORKED THE EVENING BEFORE, THEN DID NOT WORK IN THE MORNING.

10/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

WHEN I GOT HOME FROM WORK ON 09.30.18 AND PARKED WE NOTICED OIL LEAKING UNDERNEATH THE VAN. WHEN WE TOOK THE VAN TO OUR MECHANIC, BECAUSE IT WAS OVER 36,000 MILES, 36,208 MILES TO BE EXACT, HE DISCOVERED A CRACKED OIL FILTER HOUSING. HE LET US KNOW THAT IT WAS A PROBLEM HE HAD REPAIRED ON SEVERAL OTHER VANS JUST LIKE OURS. WHEN HE CALLED A DEALERSHIP TO GET A REPLACEMENT PART HE WAS TOLD THAT THE PART WAS BACK-ORDERED BECAUSE THE DEALERSHIP WAS OUT OF STOCK. THEY HAD ALSO HAD TO REPLACE MULTIPLE OIL FILTER HOUSINGS AND COULDN'T KEEP THE PART IN STOCK. OUR MECHANIC CALLED ALL OVER WASHINGTON STATE AND GOT THE SAME ANSWER FROM EVERY DEALERSHIP. HE FINALLY WENT ONLINE AND FOUND A REPLACEMENT PART. MY VAN WENT INTO THE SHOP ON 10.01.18 AND IS STILL THERE. THE PART WON'T BE DELIVERED UNTIL 10.09.18 SO I WILL HAVE BEEN WITHOUT A VEHICLE FOR OVER A WEEK. PLEASE START A CAMPAIGN/RECALL ON THIS PROBLEM. OUR MECHANIC ALSO SAID THAT UNFORTUNATELY THE REPLACEMENT PART IS EXACTLY THE SAME PART AS WHAT IS ALREADY ON THE VEHICLE, A PLASTIC PLASTIC HOUSING, AND THAT WHEN HE REPLACES IT THERE IS A CHANCE THAT IT WILL CRACK AGAIN. WE NEED A REPLACEMENT FOR THIS PART THAT WILL NOT CRACK AND NEED TO BE REPLACED AGAIN. THIS IS A DIFFICULT PART TO REPLACE AS IT REQUIRE REMOVING THE MANIFOLD TO GET TO IT, CONSEQUENTLY IT WILL COST ME OVER $600.00 TO GET IT FIXED!!

10/04/2018
Components: STRUCTURE
Incident Date: 09/21/2018
Crash: No
Fire: No
Summary

DRIVER SIDE SLIDING DOOR IS STUCK IN THE CLOSED AND LOCKED POSITION. WILL NOT UNLOCK MANUALLY OR BY POWER UNLOCK SWITCH. NO CAUSE OR SYMPTOMS OBSERVED BEFORE THE FAILURE. THERE WAS NO MISTREATMENT OF THE DOOR. WE ALWAYS USE THE AUTOMATIC POWER CLOSURE AND LATCHING. THIS IS A SAFETY ISSUE. PASSENGERS CAN BE TRAPPED INSIDE THE VAN IN AN ACCIDENT.

09/28/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG3GC******
Summary

WATER IS GETTING IN TAIL LIGHT

09/26/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/25/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGEG9GR******
Summary

I PUT THE VAN IN PARK. GOT OUT TO WALK AROUND AND GET A CAR SEAT & THE VAN STARTED MOVING IN REVERSE (BACK UP CAMERA WAS NOT ON) SO I KNOW I PUT IT IN PARK. THE VAN HIT ANOTHER CAR BESIDE ME AND IF I WAS NOT ABLE TO STOP IT IN TIME IT WOULD'VE HIT MY APARTMENT COMPLEX BECAUSE IT WAS MOVING FAST ENOUGH TO GO OVER THE CURB BY ITSELF! I WATCH MULTIPLE KIDS ON A DAILY BASIS INCLUDING MY OWN AND THIS IS NOT SAFE! THIS SITUATION COULD'VE ENDED WAY WORSE!

09/25/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG1GR******
Summary

AZ - 2016 DODGE GRAND CARAVAN R/T, APPROX 63,500 MI. 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT WOULDN'T START. I ASSUMED IT WAS THE BATTERY BECAUSE ITS A FAIRLY NEW VEHICLE. I GAVE IT A JUMP AND THE VEHICLE STARTED. I SET THE TIME AS IT HAD RESET TO 12:00AM BUT RADIO STATIONS WERE STILL PROGRAMMED. I WENT ON A 3HR DRIVE BACK HOME WITH NO ISSUES AND FIGURED THE BATTERY WAS CHARGED BY THE TIME I GOT HOME. BEFORE I WENT INSIDE FOR THE NIGHT, I ATTEMPTED TO START VEHICLE UP AND IT STARTED WITH NO ISSUES. THE NEXT MORNING I WENT TO START THE VEHICLE AND IT WOULD NOT START ON THE FIRST OR SECOND ATTEMPT. I NOTICED THE DISPLAY ON THE DASH WOULD ALTERNATE FROM "RUN" TO "OFF" EACH TIME I WOULD TRY TO START IT. THE THIRD TRY THE VEHICLE STARTED FOR A GOOD 3-5 SECONDS THEN DIED. THE NEXT ATTEMPT THE VEHICLE STARTED. I HAD THE SAME ISSUES AFTER WORK AND EACH TIME I WOULD THINK IT WAS THE BATTERY BECAUSE THE CAR WOULD TRY TO TURN OVER AND DASH WOULD ALTERNATE START TO OFF AND THE CLOCK ON THE RADIO WOULD RESET TO 12:00 AM. THIS HAS BEEN GOING ON FOR 2 WEEKS NOW, I REACHED THE POINT OF REPLACING THE ALTERNATOR. I ALSO HAD THE NEW ALTERNATOR AND BATTERY TESTED, BOTH TESTED GOOD. WHAT KEPT LEADING ME TO A BAD ALTERNATOR/BATTERY WAS THE FACT THAT THE CLOCK WOULD RESET AND THE FIRST FEW ATTEMPTS TO START THE VEHICLE WOULD NOT WORK. MY THINKING STARTED TO CHANGE AS THE DAYS PASSED. I THOUGHT THAT HAD IT BEEN A BATTERY OR CHARGING ISSUE THE BATTERY WOULD HAVE BEEN DEAD BY NOW. TODAY I WENT THROUGH THE SAME ROUTINE, TRIED TWICE TO START, THEN IT WOULD START THEN STALL, OF COURSE THE LAST TRY IT WOULD STAY ON. SAME THING IN THE EVENING, AFTER WORK, BUT THIS TIME WHILE DRIVING THE VEHICLE STALLED OUT WHILE DRIVING IN TRAFFIC AT 45MPH. NO WARNINGS OR CHECK ENGINE LIGHT, I PULLED OVER, VEHICLE STARTED RIGHT UP. A SEARCH OF THE SYMPTOMS LEAD ME TO TIPM ISSUES EARLIER MODELS WERE HAVING.

09/25/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/24/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG5GC******
Summary

MY WIFE SHIFTED THE CAR INTO PARK. SHE EXITED THE VEHICLE AND LEFT THE ENGINE RUNNING WHILE SHE GOT OUT . WHEN SHE STEPPED AWAY FROM THE VEHICLE TO GET SOMETHING SHE NOTICED THE VEHICLE ROLLING BACKWARDS AND IT BACKED INTO A DUMPSTER. THE REAR WINDOW SHATTERED AND DAMAGE WAS DONE TO THE LIFT GATE.

09/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG6GR******
Summary

IT STARTED SHAKING WHILE DRIVING ON THE HIGHWAY

08/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V814000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHERMAN DODGE CHRYSLER JEEP RAM (7601 SKOKIE BLVD, SKOKIE, IL) WAS CONTACTED AND REFUSED TO REPAIR THE VEHICLE, CITING IT WAS THE CONTACT'S RESPONSIBILITY TO CONTACT THE COMPANY THE VEHICLE WAS LEASED FROM SO THEY COULD SEND THEM THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/28/2018
Components: WHEELS
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG2GR******
Summary

VEHICLE HAS SLIGHTLY OVER 17000 MILES AND FRONT TIRES ARE BALD. WE HAVE TAKEN TO DEALER FOR ALL SCHEDULED SERVICES AND TIRE ROTATIONS. LAST ROTATION OF TIRES 3/18 WITH NO COMMENT OR CAUTION FROM TECHNICIANS. DURING DISCUSSION WITH SERVICE MANAGER SHE HAD ALL SORTS OF EXCUSES FOR WHY THIS COULD OCCUR. I ASKED ABOUT THE TIRE WARRANTY AND SHE HAD NO INFO TO SHARE. ADDITIONALLY, CONVENIENTLY SHE COULD NOT FIND ANY RECORD OF OUR VEHICLE BEING TO THEM FOR SERVICE SINCE PURCHASE. I DO HAVE PROOF.

07/31/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG9GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE STOPPED AT A RED LIGHT AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE. THE CONTACT STATED THAT THE RPMS INCREASED AND THE VEHICLE HESITATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RETRACT ONCE IT WAS RELEASED. AFTERWARDS, THE VEHICLE INADVERTENTLY ACCELERATED TO 55 MPH. AS A RESULT, THE CONTACT HAD TO PLACE THE GEAR SHIFTER IN NEUTRAL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY SAFELY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT A TOW WOULD BE PROVIDED. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712, (254) 848-6200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TT *DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR CONSUMER STATED THIS WAS THE SECOND ATTEMPT TAKING MY 2016 DODGE GRAND CARAVAN TO THE DEALERSHIP TO FIND OUT WHY MY GAS PEDAL STUCK TO THE FLOOR OF MY VEHICLE. AND VEHICLE TENTS ACCELERATE AND PICK UP SPEED, RPMS REVVING UP WHILE DRIVING. THE ISSUE AND DEFECT AND MECHANICAL ISSUES STILL EXIST. I AM SCHEDULED FOR OCTOBER 16TH 2018. TO TAKE THE VECHICLE BACK TO ALLEN SAMUELS DODGE CHRYSLER FOR THE THIRD TIME. YOU WILL FIND ATTACHED INVOICE FROM MY LAST VISIT FROM THE ABOVE CASE. NOTHING HAS CHANGED. FAMILY LIFE IS AT STAKE HERE EVERY TIME WE GET BEHIND THE WHEEL OF THIS VEHICLE THIS IS WHAT WE HAVE TO WORRY ABOUT THE GAS PEDAL STICKING TO THE FLOOR AGAIN DRIVING WITH IS ON YOUR MIND IT'S NOTA PLEASANT THOUGHT. YET AND STILL BOTH TIMES THAT WE HAVE TAKING A VEHICLE IN TO GET A DIAGNOSTIC AND INSPECTION OF THE PROBLEM AND DEFECT WE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. UPDATED 10/18/18*JB

07/30/2018
Components: POWER TRAIN
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT0GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 10 MPH, THE VEHICLE INTERMITTENTLY FELT LIKE IT WENT INTO ANOTHER GEAR AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TETERBORO CHRYSLER JEEP DODGE RAM (469 US-46, LITTLE FERRY, NJ 07643, 201-440-0222), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

07/30/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 07/20/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO SAFELY SHIFT THE VEHICLE INTO NEUTRAL AND MANUALLY PULL THE ACCELERATOR PEDAL BACK TO POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO ALLEN SAMUELS DODGE CHRYSLER JEEP RAM (201 W LOOP 340, WACO, TX 76712); HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 34782747. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

07/25/2018
Components: STRUCTURE
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

DRIVER SIDE SLIDING DOOR LOCK FAILED. DOOR IS SHUT AND LOCKED AND CANNOT BE UNLOCKED WITH KEY FOB OR BUTTONS ON DRIVER'S DOOR. DOOR CANNOT BE UNLOCKED MANUALLY, SLIDE LEVER WILL NOT MOVE. PASSENGER SLIDING DOOR LOCK IS MAKING LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING AND SOMETIMES HAS TO BE LOCKED/UNLOCKED MANUALLY. VEHICLE HAS NOT BEEN TAKEN TO DEALER YET/

07/21/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG9GC******
Summary

WHILE DRIVING ON THE INTERSTATE ,WITH THE CRUISE CONTROL ENGAGED,TRAFFIC WAS SLOWING DOWN DUE TO ROAD REPAIR, I APPLIED MY BRAKES LIGHTLY TO DISENGAGE THE CRUISE CONTROL, BUT THE VEHICLE REMAINED IN A FORWARD THRUST. I WAS FAST APPROACHING A VEHICLE AHEAD OF ME, AND BEFORE I REALISED I WASNT GOING TO STOP WITH FURTHER APPLICATION OF MY BREAKS, I HIT THE VEHICLE IN FRONT OF ME RESULTING IN A NEAR FATAL COLISION. I WAS SAVED BY MY SEAT BELT AND THE AIR BAGS. I CAN ONLY ESTIMATE MY SPEED AT THE TIME OF COLLISION TO BE BETWEEN 40 OR 50 MPH, AS MY CRUISE CONTROL WAS SET AT 62 MPH *TT

07/12/2018
Components: POWER TRAIN
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG0GR******
Summary

TRANSMISSION PUMP AT ABOUT 20-30 MPH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY OR AT 40MPH IT SLIPS INTO NEUTRAL AND REVS TO 4000 RPMS BUT THE SPEED DOES NOT INCREASE.

07/09/2018
Components: POWER TRAIN
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

THIS IS WHAT YOU GET WITH DODGE!! - PURCHASED MY DODGE GRAND CARAVAN LESS THAN 2 YEARS AGO AND THE TRANSMITION IS GONE LESS THAN 1,000 MILES AFTER THE WARRANTY. THEY WILL NOT BE HELPING ME AT ALL.. LISTEN TO HOW THEY TREAT THEIR CUSTOMER'S BELOW!

07/06/2018
Components: ENGINE
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG7GC******
Summary

THE TRUCK JUST SHUTS OFF WHILE DRIVING AND NOW IT WON'T EVEN START SO I AM OUT OF A CAR

06/26/2018
Components: STRUCTURE
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCTXGC******
Summary

RATTLING NOISE COMING FROM DRIVER'S SIDE DASH AREA WHEN DRIVER ON HIGHWAY. WIND GUSTS MAKE IT SOUND LIKE THE AIR FILTER BOX IS RATTLING BUT IT'S NOT.

06/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2018
Crash: No
Fire: No
Summary

THE DRIVERS SIDE REAR SLIDING DOOR WILL NOT UNLOCK PREVENTING THE DOOR FROM BEING OPENED. IT IS STUCK SHUT AND WILL NOT UNLOCK MANUALLY, ELECTRONICALLY, OR WITH THE FOB.

06/14/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/11/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SLIDING DOOR FAILED TO UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500. THE VIN WAS NOT AVAILABLE.

06/12/2018
Components: POWER TRAIN
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG7GR******
Summary

WHILE DRIVING TO WORK MY WIFE NOTICED THE VAN COASTED TO A TRAFFIC LIGHT WHILE IN DRIVE. A LOUD WHINE COULD BE HEARD WHEN SHE ACCELERATED PASSED THE TRAFFIC LIGHT ALMOST LIKE A OLD POWER STEERING PUMP GOING BAD. THE VAN BARELY MADE IT TO THE PARKING LOT. THAT NIGHT WE TRIED TO SEE IF THE VAN WAS DRIVABLE GOING HOME. THE SAME LOUD SOUND HAPPENED UNDER ACCELERATION THE VAN WOULD BARELY MOVE AGAIN AND WHEN IT FINALLY CAUGHT IT LAUNCHED THE VAN FORWARD. LEAVING THE PARKING LOT THE VAN NO LONGER WOULD ENGAGE IN DRIVE AND COASTED TO ANOTHER PARKING LOT THAT'S WHERE WE HAD THE VAN TOWED TO THE NEAREST DEALER. THE DEALER INSTALLED A NEW TRANSMISSION BECAUSE THE VEHICLE IS STILL UNDER WARRANTY.

05/18/2018
Components: POWER TRAIN
Incident Date: 05/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

THE TRANSMISSION HAD ZERO KNOWN ISSUES PRIOR TO THIS INCIDENT. THE TRANSMISSION BEGAN LOSING POWER AND SHIFTING AGGRESSIVELY. THE TRANSMISSION WOULD SHIFT INTO DRIVE AND MOVE ONE OUT OF EVERY FIVE ATTEMPTS. THE TRANSMISSION IN DRIVE ACTED AS THOUGH IT WAS IN NEUTRAL. UPON TAKING THE VEHICLE TO A SHOP IT WAS DISCOVERED THAT A BULLETIN HAS BEEN PUBLISHED ABOUT THIS ISSUE YET NO RECALL AT THIS TIME. AT ONE POINT THE VEHICLE LOST POWER GOING UPHILL AND BEGAN TO ROLL BACKWARDS. THIS ISSUE POSES A SAFETY ISSUE ESPECIALLY CONSIDER THE PROBLEM DEVELOPED FROM A KNOWN ISSUE AND INSIDE 24 HOURS. POTENTIALLY RELATED: NHTSA CAMPAIGN NUMBER: 16V461000

05/16/2018
Components: PARKING BRAKE,SERVICE BRAKES
Incident Date: 05/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DETECTED AN ODOR OF HOT BRAKES. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE ODOR WAS VERY STRONG AROUND THE REAR DRIVER'S SIDE BRAKE ASSEMBLY ALONG WITH WHITE SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH REAR ROTORS WERE VERY HOT AND THE SPRINGS THAT RELEASE THE EMERGENCY BRAKES WERE RUSTED OUT, WHICH PREVENTED THE EMERGENCY BRAKE FROM BEING RELEASED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

04/17/2018
Components: ENGINE
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG8GR******
Summary

SOMETIMES, THE ENGINE WON'T SHUT DOWN AFTER BEING DRIVEN. WHEN THE VEHICLE HAS BEEN PARKED, AND PUT INTO PARK, THEN TURN THE KEY OFF, THE VEHICLE IS STILL RUNNING. IT'LL RUN FOR SEVERAL MINUTES, THEN CUT OFF. I'VE TRIED TO PUT THE KEY BACK IN AND TURN IT ON AND THEN OFF, VAN STILL RUNS. I'VE UNHOOKED THE BATTERY TO SEE IF IT WOULD RESET ITSELF. THE PROBLEM STILL EXISTS.

04/14/2018
Components: POWER TRAIN
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT9GC******
Summary

WHILE DECELERATING, AT APPROXIMATELY 25 MPH, EXPERIENCED A SEVERE BUMP DURING DOWNSHIFT CAUSING DRIVER TO LOSE TEMPORARY FOOT TO BRAKE PEDAL CONTACT. OCCURRED IN TRAFFIC APPROACHING TRAFFIC LIGHT. MADE DEALER SERVICE DEPARTMENT AWARE OF CONDITION. WHILE ROAD TESTING WITH ADVISOR, I WAS TOLD CONDITION NORMAL TO VEHICLE. ATTEMPTED REPAIR WAS RE FLASH OF TRANSMISSION CONTROL MODULE. SLIGHT IMPROVEMENT WAS SHORT LIVED, NOW WORSE THAN PRIOR TO RE FLASH.

04/13/2018
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJET9GC******
Summary

VISIBLE MOISTURE AND CONDENSATION INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED TAIL LIGHTS TO FLICKER (SHORTING OUT). THIS IS A SAFETY ISSUE AS THE LED TAIL LIGHTS ARE NECESSARY IN ORDER TO SEE THE REAR OF THE VEHICLE AT NIGHTTIME OR DARK DAYS.

04/12/2018
Components: POWER TRAIN
Incident Date: 03/16/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDG8GC******
Summary

WHILE DRIVING THE VEHICLE A MESSAGE CAME UP ON THE CLUSTER "START/STOP SYSTEM DISABLED. SERVICE START/STOP SYSTEM". SHORTLY AFTER THERE WAS ANOTHER MESSAGE "LOW BATTERY MODE. SOME SYSTEMS FUNCTION REDUCED". I LOOKED AT THE SYSTEM HEALTH STATUS AND THE BATTERY VOLTAGE WAS AT 11.2 VOLTS. WHILE DRIVING THE VOLTAGE CONTINUED TO DROP. I CALLED THE DEALER AND THEY ASKED ME TO BRING THE VEHICLE IN TO CHECK DIAGNOSTICS. WHILE DRIVING TO THE DEALER THE VOLTAGE CONTINUED TO DROP AND THE RADIO TURNED OFF AND WOULD NOT TURN BACK ON. WHEN I ARRIVED AT THE DEALERSHIP THE VOLTAGE WAS AT ~10.1 VOLTS. WHEN I PULLED THE VEHICLE INTO THE DEALERSHIP SERVICE BAY THE SERVICE WRITER CAME OVER AND WE AGREED TO NOT SHUT OFF THE VEHICLE AS WE WEREN'T SURE WHETHER IT WOULD RESTART GIVEN THE BATTERY VOLTAGE. AS THE VEHICLE IDLED IN THE SERVICE BAY THE VOLTAGE CONTINUED TO DROP AND THE VOLTAGE WAS JUST OVER 9 VOLTS WHEN I GOT OUT OF THE VEHICLE. THE VEHICLE WAS RUNNING AND WAS IN PARK. PARKING BRAKE WAS NOT ENGAGED. A DEALERSHIP EMPLOYEE GOT INTO THE VEHICLE AND WAS GOING TO MOVE IT BUT THE SERVICE WRITER ASKED HIM TO LEAVE IT WHERE IT WAS UNTIL THEY DETERMINED WHICH TECHNICIAN IT WOULD BE ASSIGNED TO. THE DEALERSHIP EMPLOYEE TOLD ME THAT HE DID NOT MOVE THE VEHICLE AND DID NOT TAKE IT OUT OF PARK. I WENT INTO THE WAITING ROOM INSIDE THE DEALERSHIP AND A FEW MINUTES LATER THE SERVICE MANAGER CAME OUT TO TELL ME THAT THERE WAS AN ISSUE WITH MY VEHICLE AND THAT IT DROVE INTO A WALL IN THE SERVICE BAY WITH NO ONE IN THE VEHICLE. WHEN I WENT OUT INTO THE BAY THE RH FRONT WHEEL HAD CLIMBED A CURB AND THE VEHICLE HAD HIT A WALL. FCA SPECIAL INVESTIGATION TEAM REVIEWED VEHICLE AND DETERMINED THAT THERE WAS NO MECHANICAL ISSUE WHICH WOULD CAUSE THE VEHICLE TO MOVE ON ITS OWN. NO EXPLANATION WAS FOUND FOR LOW VOLTAGE CONDITION. DEALERSHIP HAS VIDEO OF INCIDENT.

04/05/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG7GC******
Summary

NOTICED WATER IN BOTH SIDES OF TAILLIGHT LENS OF TAILGATE. HAD TRUCK IN FOR OIL CHANGE AT DEALER AND SHOWED SVC MANAGER WATER. REPAIR TECH FOUND "STRESS CRACK" IN TAILLIGHT ASSEMBLY ALLLOWING WATER TO INFILTRATE TAILLLIGHT LENS. SVC MANAGER SAID "STRESS CRACK" COULD BE CAUSED BY CLOSING TAILGATE. THERE IS NO INDICATION OF PHYSICAL DAMAGE, IE.,AS IN TAILGATE BEING HIT OR IN AN ACCIDENT.

03/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJAG460******
Summary

I WAS STOPPED AT A STOP SIGN AND PUT VEHICLE IN PARK AND EXITED THE VEHICLE AND IT STARTED ROLLED BACKWARDS AND KNOCKED ME DOWN AND ROLLED OVER ME AND CAUSED A BROKEN ARM, 3 BROKEN RIBS AND A BAD BRUISE THAT NEEDED SURGERY AFTER IT DIDN'T DISSOLVE LIKE IT'S SUPPOSE TO.

03/25/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/23/2018
Crash: No
Fire: No
Summary

WATER IS POOLING INTO THE TAIL LIGHTS. THE "RACETRACK " SECTION OF THE TAIL LIGHT IS NOW FLICKERING AND STAYING OFF. THE REPLACEMENT IS OVER $1000. THE "RACETRACK" TAIL LIGHT HAS TO BE REPLACED WHICH INCLUDES BACK UP CAMERA. YOU SHOULD BE ABLE TO PURCHASE THOSE COMPONENTS SEPARATELY. I SPENT A LOT OF MONEY FOR A VEHICLE THAT I BELIEVED WOULD BE DEPENDABLE AND NOT GIVE ME SUCH BIZARRE ISSUES. I DON'T KNOW IF THE WATER GETS IN WHILE RIDING DOWN THE ROAD OR WHILE STATIONARY

03/22/2018
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG2GC******
Summary

WATER POOLING INSIDE OF CENTER RACETRACK TAIL LIGHT ASSEMBLY HAS CAUSED LED LIGHTS TO SHORT OUT.

03/10/2018
Components: STRUCTURE
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2CRDGBG9GR3******
Summary

JACKING THE CAR USING THE MANUFACTURERS JACK INSTALLED AT THE POINTS INDICATED BY THE MANUAL CAUSED THE METAL RAIL TO SPLIT. TRIED THREE DIFFERENT PLACES ALL WITHIN 6 INCHES AND EACH TIME THE JACKING POINT SPLIT THE METAL. METAL WOULD BREAK AFTER LIFTING THE CAR AND WEIGHT WAS ON THE JACK. THE JACK WOULD HOLD THE CAR BUT THE CAR DROPPED AND MOVED EACH TIME THE METAL BROKE. PHOTOS SHOW THE BROKEN METAL BUT NOT CLEARLY BECAUSE I SPRAY PAINTED IT TO PREVENT RUST. BREAKS ARE THREE UP FRONT AND ONE IN THE BACK. ALL AT THE JACKING POINTS.

03/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJCT7GC******
Summary

ON 2/10/18 I PARKED MY CAR ON A HILL ALONG A CURBED SIDEWALK I PUT THE CAR IN PARK AND SHUT IT OFF AND EXITED AND LOCKED THE DOORS. I WALKED TO A RESTAURANT AROUND THE CORNER FOR TAKE OUT WHEN I RETURNED 5 MINUTES LATER AND MY VEHICLE HAD ROLLED BACK ABOUT TEN FEET INTO ANOTHER VEHICLE THAT WAS PARKED ON THE STREET CAUSING DAMAGE TO THE REAR OF MY VEHICLE. I HAD TO PRIOR EVENTS IN MY DRIVEWAY WHERE AFTER I PARKED MY CAR IN MY DRIVEWAY AND IN THE MORNING I FOUND THE CAR BACKED ED OUT INTO THE ROAD WAY.

02/26/2018
Components: POWER TRAIN
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5GR******
Summary

AT 60,500 MILES WHILE DRIVING AT 60MPH THE TRANSMISSION LOST HYDRAULIC POWER AND WE WERE FORCED TO GET TOWED FROM THE HIGHWAY TO A LOCAL AAMCO TRANSMISSION REPAIR SHOP. THE VEHICLE WAS DIAGNOSED AS HAVING NO HYDRAULIC PRESSURE AND THE MECHANIC THEORIZED THAT THE HYDRAULIC PUMP HAD CEASED AND WAS NO LONGER PROVIDING ADEQUATE FLUID TO THE GEARS. THERE IS A RECALL 16V461000 THAT IS FOR THIS SPECIFIC PROBLEM, YET DESPITE FALLING IN THE RANGE OF THE RECALLED VEHICLES MANUFACTURING DATES, WE WERE TOLD THAT WE HAD NO RECOURSE BECAUSE OUR SPECIFIC VIN NUMBER WAS NOT ON THE LIST. RIGHT CAR, RIGHT MODEL, RIGHT YEAR, RIGHT MANUFACTURING DATE RANGE, EXACTLY THE SAME ISSUE AS THE RECALL, AND YET WE ARE NOT ON THE LIST?? HOW IS THAT POSSIBLE? WE WERE FORTUNATE TO BE ABLE TO PULL SAFELY TO THE SHOULDER OF THE HIGHWAY.

02/09/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDGXGC******
Summary

WATER CONTINUES TO ENTER THE REAR RACE TRACK TAIL LIGHT AND IS NOT COVERED UNDER WARRANTY. ONCE THE WATER FILLS THE LIGHT THE LED GOES OUT AND MUST BE REPLACED FOR SAFETY (HAS NOT GONE OUT ON MINE YET). MY LIGHTS ARE SEALED AND THERE IS NO DAMAGE TO THEM YET THERE IS WATER ENTERING THE INSIDE OF THE LIGHTS. I AM UNABLE TO SEE IF THE WATER ENTERS THE LIGHTS DURING MOTION OR WHEN STATIONARY.

01/31/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG3GC******
Summary

REAR HATCH TAIL/BACKUP LIGHT ASSY FULL OF WATER AND CRACKED

01/13/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG5GC******
Summary

THE FIRST TIME I HAD AN ISSUE WITH MY CAR, MY HUSBAND AND I WERE DRIVING ON THE NJ TURNPIKE IN THE LEFT LANE, WITH CARS COMING UP BEHIND US OVER 85 MPH, AND THE CAR STOPPED ACCELERATING AND WE HAD TO PULL OVER AND THE CAR DIED. AFTER AN AWFUL MESS DODGE TOOK IT IN FOR REPAIRS ON THE RADIO AND ELECTRICAL ISSUES. THEY CALLED ME TO PICK IT UP AND AS I DROVE IT OUT OF THE DEALERSHIP THE SAME ISSUE WAS HAPPENING AND THE CAR ALMOST DIED AGAIN. NOW MY CAR SCREEN AND RADIO WILL NOT SHUT OFF EVEN WHEN THE CAR IS OFF. DODGE CAN'T SUPPLY ME WITH A RENTAL, AND MY HUSBAND IS IN THE MILITARY AND I AM PREGNANT. THEY WERE USELESS ON THE PHONE AND I AM TERRIFIED TO DRIVE IN MY VEHICLE!!

01/11/2018
Components: ENGINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG2GR******
Summary

ENGINE SHUTS OFF WITHOUT WARNING WHEN DRIVING AND/OR STOPPED AT LIGHT.

11/22/2017
Components: ELECTRICAL SYSTEM,SEAT BELTS,ELECTRONIC STABILITY CONTROL
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG4GC******
Summary

MY CAR IS 16 MONTHS OLD, LEASED FOR 3 YEARS. ELECTRICAL MALFUNCTIONS SUCH AS CAMERA NOT WORKING PROPERLY, LIGHTS NOT TURNING OFF INSIDE THE CAR, SOFTWARE IN THE CAR MALFUNCTIONING AND CREATING RANDOM ERROR MESSAGES ON THE SCREEN, AND TURN SIGNALS BURNING OUT WITHIN THE FIRST YEAR OF THE LIFE OF THE CAR HAPPENED VERY OFTEN. WERE REPORTED 2-3 TIMES TO THE SAME DEALERSHIP BUT NO RECORD WAS MADE FOR US AT THE DEALERSHIP, ALTHOUGH MECHANICS SHOWED US HOW TO MANUALLY RESET THE COMPUTER OURSELVES, SO WE DIDN'T HAVE TO KEEP COMING BACK IN FOR IT. THIS TIME THE CAR CAME TO A DEAD STOP A FEW SECONDS AFTER MAKING A LEFT TURN. WHEELS LOCKED UP AT ABOUT 20MPH SPEED. THE IMPACT OF THE STOP CAUSED ME AND MY TWO TODDLERS TO FLY FORWARD SINCE THE SEATBELTS DID NOT LOCK. MY 3 YEAR OLD WAS IN A CONVERTIBLE CAR SEAT, SHE SCOOT FORWARD A LITTLE BIT, BUT MY SON WAS IN A TODDLER BOOSTER AND FLEW FORWARD DOWN THE MIDDLE ISLE ALL THE WAY TO MY FRONT SEAT. ALL THE LIGHTS IN THE CAR FLASHED ON AND OFF REPEATEDLY. CAR WAS BEEPING FOR A GOOD 2-3 MINUTES STRAIGHT. NONE OF THE BUTTONS WORKED! DOORS WERE LOCKED AND WOULD NOT OPEN, THE WINDOWS LOCKED AND WOULD NOT REACT TO THE BUTTONS. TOOK ME A GOOD FEW MINUTES TO GET THE CAR BACK TO FUNCTIONING, AND I DROVE IT IMMEDIATELY DOWN THE STREET TO THE DEALERSHIP WHERE I GOT THIS CAR. AFTER 2 DAYS OF THE CAR BEING THERE, WE WERE TOLD THAT THEY HAD FOUND NOTHING, REPLICATED NOTHING, AND THAT THE COMPUTER RECORDED NO CODES. WE CONTACTED DODGE CORPORATE, BUT WERE TOLD THAT NOTHING WILL BE DONE FOR US (BESIDES PAY THE 2 DAYS OF RENTAL CAR FEE WHILE THEY LOOKED AT OUR CAR). DODGE TOLD US CAR WAS "FUNCTIONING AS DESIGNED" ALTHOUGH THEY CAN NOT GUARANTEE ITS SAFE TO DRIVE, THEY DON'T SEE ANYTHING WRONG WITH IT. TOLD US THAT WE WOULD HAVE TO GO THROUGH THIS 2 MORE TIMES BEFORE THEY CAN OPEN A CLAIM AGAIN. REFUSED TO SWAP THE CAR OUT, TOLD US NOTHING THEY CAN DO.

10/28/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJAG9GC******
Summary

KEY FOB MESSAGE KEY FOB HAS LEFT VEHICLE WHEN VEHICLE IS IN MOTION, DRIVING HIGHWAY, STOPPED AS WELL AS PARKED. AT TIMES UNABLE TO GET IN TO CAR. OTHER TIMES WHEN IN VEHICLE THE VEHICLE WILL NOT START. ALSO, TRANSMISSION COMMAND IN DRIVE THE VEHICLE WILL NOT GO FORWARD AND IN REVERSE THE VEHICLE WILL NOT BACK UP AND WHEN IT DOES IT MAKE A NOISE.

09/25/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS, WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE PASSING GEAR FAILED TO ACCELERATE. WHILE THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WAS STOPPED, THE ENGINE CONTINUED TO REV AT A RAPID SPEED. THE CONTACT HAD TO KEEP PUMPING THE BRAKE PEDAL. ALSO, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

09/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/19/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDGXGC******
Summary

HAVE BEEN DRIVING MY DURANGO FOR APPROXIMATELY 6 MONTHS. ON 9/19 I WAS ON MY WAY TO DROP MY KIDS AT SCHOOL AS I NORMALLY DO IN THE MORNING. TRAFFIC WAS EXTREMELY HEAVY LIKE USUAL, AND I WAS STUCK IN TRAFFIC ON 104 WESTBOUND. MY SON HAD UNDONE HIS CAR SEAT LATCH SO SINCE I WAS STUCK IN TRAFFIC AND I COULD EASILY REACH HIM. HIS SEAT IS TO THE BACK RIGHT OF ME IN THE MIDDLE ROW, AND ITS A MATTER OF JUST REACHING BACK WITH ONE ARM. AFTER SECURING HIM (PUSHED THE CLIP BACK TOGETHER), THE TRAFFIC HAD MOVED FORWARD SO I WAS GOING TO MOVE UP. I HIT THE ACCELERATOR, AND THE CAR DIDN'T MOVE, IT JUST REVVED. I NOTICED THE CAR WAS IN NEUTRAL FOR SOME REASON, SO WITHOUT CONSIDERATION I MOVED IT TO DRIVE. SINCE THE CAR WAS REVVING IT JUMPED FORWARD HITTING THE CAR IN FRONT OF ME. IT WAS A MINOR ACCIDENT, THAT DIDN'T DO MUCH DAMAGE TO MY DURANGO, BUT A SMALL PART OF THE GRILL BROKE AND PUNCTURED MY RADIATOR. MY PROBLEM WITH THE CAR IS THAT THE CAR SHOULD NOT HAVE BEEN IN NEUTRAL. HAD THE CAR NOT BEEN IN NEUTRAL, I WOULDN'T HAVE HIT THE GAS MORE (AS I COULDN'T FIGURE OUT WHY IT WASN'T MOVING AT FIRST) AND THEN IT WOULDN'T HAVE REVVED AND WOULDN'T HAVE JUMPED.

08/24/2017
Components: POWER TRAIN
Incident Date: 08/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG2GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE PARKING THE VEHICLE, THE ELECTRONIC ROTARY CONTROL FAILED TO REVERSE THE VEHICLE AND, INSTEAD, IT INDEPENDENTLY SURGED FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEST CHRYSLER DODGE JEEP RAM, 520 COLONY PL, PLYMOUTH, MA 02360), BUT WAS NOT DIAGNOSED OR REPAIRED. ON SEVERAL OCCASIONS, THE VEHICLE PROCEEDED TO ROLL AWAY AFTER THE GEAR SELECTOR WAS PLACED INTO PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

08/16/2017
Components: AIR BAGS
Incident Date: 08/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO A TREE TO AVOID CRASHING INTO ANOTHER VEHICLE. THE SIDE CURTAIN AIR BAGS DEPLOYED, BUT THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CEDAR BLUFF TOWING COMPANY OF KNOXVILLE, TENNESSEE. CHRYSLER DODGE JEEP OF LENOIR CITY, TENNESSEE WAS CONTACTED BY EMAIL ABOUT THE CRASH. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 42,000.

07/25/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4SDJCT8GC******
Summary

WHILE REVERSING TO HOOK BOAT TRAILER UP TO VEHICLE, VEHICLE TOOK OFF AT A HIGH RATE OF SPEED IN REVERS. HITTING THE BRAKES DID NOT HELP. THE VEHICLE SLAMMED INTO THE TRAILER WITH BOAT SITTING ON IT AND PUSHED INTO A TREE BEFORE THE VEHICLE WOULD STOP. FURTHERMORE, THIS VEHICLE HAS BEEN INTO THE DEALER'S 5 TIMES FOR HEADLINER ISSUES WHICH INCLUDED INTERIOR LIGHTS NOT WORKING, REAR AC VENTS NOT WORKING, PINCHED WIRES IN THE WIRING HARNESS AND AIRBAG LIGHTS ON.

07/20/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG0GC******
Summary

THIS MAY BE A SCENARIO FOR THE ONGOING INVESTIGATION OF ROLLAWAY (NHTSA ACTION NUMBER: PE16014) THE VEHICLE IN THIS SCENARIO WAS STATIONARY. I FOLLOW THE NORMAL PROCEDURE FOR PARKING MY DURANGO BY (1)APPLYING PARKING BRAKE, (2)MOVING THE SHIFTER TO PARK, (3) TURN IGNITION OFF, AND THEN (4)EXITING THE VEHICLE. TODAY, I BROUGHT MY VEHICLE TO STOP FOR PARKING, WHICH TRIGGERED THE STOP-START SYSTEM, TURNING THE ENGINE OFF. AT THIS TIME, BEFORE SHIFTING THE TRANSMISSION TO PARK, I OPENED THE DOOR OF THE VEHICLE. THIS ACTION OF OPENING DOOR MADE THE STOP-START SYSTEM UNAVAILABLE. AFTER THIS WHEN I LIFTED MY FOOT FROM THE BRAKE PEDAL, AND MOVED TRANSMISSION TO PARK (WITH PARK LIGHT LIT), MY THINKING WAS THAT THE VEHICLE WOULD START ITS ENGINE AS IT WOULD BE COMING OUT OF STOP-START SYSTEM. BUT, THIS DID NOT HAPPEN AS THE DRIVER DOOR WAS OPEN AND THE STOP-START SYSTEM WAS DISABLED. AT THIS TIME, WHEN I LIFTED MY FOOT OF THE BRAKE, THE CAR ADVANCED FORWARD WITH NO POWER. EVEN THEN THE ENGINE DID NOT START. THEN I TURNED THE CAR OFF AND TURNED IT BACK ON AND ALL WORKED FINE. WHILE CHECKING THIS SCENARIO AGAIN, I TURNED THE CAR OFF WHILE THE STOP-START WAS DEACTIVATED. THE VEHICLE DID A POWERLESS ROLLING. I STARTED THE VEHICLE AGAIN AND ALL WORKED FINE. IT SEEMS THAT THE OPENING OF THE DRIVER DOOR BEFORE THE VEHICLE EXITS THE STOP-START SYSTEM INITIATED ENGINE-OFF, CAUSES THE VEHICLE TO ENTER A STATE WHERE THINGS ARE NOT PREDICTABLE. MY EXPECTATION WAS THAT THE TAKING FOOT OFF THE BRAKE PEDAL OR CHANGING GEAR SHIFTER, WOULD MAKE THE ENGINE COME BACK TO LIFE. BUT THAT DID NOT HAPPEN. I HOPE THAT THERE COULD BE SOLUTION FOR THIS ISSUE. I ALWAYS APPLY PARKING BRAKE SINCE THE TIME I HAVE LEARNED HOW TO DRIVE, AND THAT SURELY MUST BE HELPING ME HERE.

07/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGEG6GR******
Summary

VEHICLE AT 36500 MILES THE PASSENGER SIDE SLIDING DOOR BUZZING WHEN STARTING OR LOCKING VEHICLE. UPON VISITING THE LOCAL DODGE DEALERSHIP WAS INFORMED THAT THE DOOR ACTUATOR WAS DEFECTIVE AND WOULD COST APPROXIMATELY 300 TO 500 TO REPAIR. THE FULL DODGE WARRANTY ENDED AT 36000 MILES. THE DOOR WILL NOT LOCK. AUTOMATICALLY THIS IS A SERIOUS FLAW AND RISK TO OCCUPANT WHILE DRIVING IF THE DOORS ARE NOT VERIFIED MANUALLY LOCKED. THIS IS A RISK FOR CHILDREN, IN THE EVENT OF AN ACCIDENT, LOCATED IN THE CENTER SEATS OF THE VEHICLE WHILE OPERATING.

07/05/2017
Components: SEAT BELTS,SEATS
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

THE MIDDLE BENCH SEAT IS NOT WIDE ENOUGH TO SAFELY HOLD AN INFANT CAR SEAT EVEN THOUGH IT HAS A LATCH SYSTEM FOR THE CAR SEAT. THE INFANT CAR SEAT HANGS OFF THE SEAT AND IS NOT SAFELY SUPPORTED BY THE SEAT AN CHRYSLER HAS NO SAFE ALTERNATIVE TO FIX THE SAFETY ISSUE. ALSO SINCE IT'S A BENCH SEAT YOU CANNOT USE THE SEATBELT THAT CROSSES THE WALKWAY FOR ANY CAR SEAT BECAUSE THIS IS ALSO A SAFETY ISSUE THAT CHRYSLER DOES NOT HAVE A RESOLUTION FOR. THESE ISSUES ARE WHEN THE VEHICLE IS STATIONARY, AND IN MOTION ON ANY CITY STREET OR HIGHWAY, TURNING, OR TRAVELING STRAIGHT. CHRYSLER DOES NOT CARE IF PARENTS CAN SAFELY SECURE A CAR SEAT OF ANY KIND IN THEIR VEHICLES. INSTEAD THEY TELL YOU TO READ THE MANUAL FOR THE CAR SEAT AND FOR THE VEHICLE YOU PURCHASED AND THAT'S IT.

06/21/2017
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. UPON ATTEMPTING TO OPEN THE VEHICLE'S SLIDING DOORS, THE SLIDING DOOR ON THE DRIVER'S SIDE FAILED TO OPEN. THE PASSENGER SIDE SLIDING DOOR FAILED TO LOCK AND MADE A LOUD BUZZING NOISE WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR. THE VEHICLE WAS TAKEN TO NAPLETON ELLWOOD CITY CHRYSLER DODGE JEEP RAM (1000 LAWRENCE AVE, ELLWOOD CITY, PA 16117) WHERE IT WAS DIAGNOSED THAT THE LOCKS ON BOTH SLIDING DOORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY COULD NOT ASSIST DUE TO THE EXTENDED USE OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

06/04/2017
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

DRIVING ON THE INTERSTATE, HAD TO APPLY BRAKES HARD, THEN HAD TO PUMP THE EXCELLERATOR AND THEN FLOORE IT TO GET GAS TO ENGINE TO RESUME MOMENTUM. AFTER THAT IT DOES IT DOES THIS INTERMEDIATELY, MAYBE FOR QUITE AWHILE THE SAME DAY AND NOT AGAIN FOR WEEKS. THE CHECK ENGINE LIGHT DOES NOT COME ON AND THERE ARE TIMES THAT THE RPM'S HAVE JUMPED UP TO 4 AND ALMOST 5, THE ENGINE SOUNDS LIKE A RACE CAR AND LITTLE MOVEMENT AND THEN QUICKLY LUNGES FORWARD, AT OTHER SOUNDS LIKE IT HAS SHIFTED AND YOU STILL HAVE NOT INCREASED IN SPEED. THE DEALERSHIP KEPT THIS VECHILE OVER A WEEK AND THEY HAD NO PROBLEMS. ANOTHER DATE IT WAS DOING THIS WAS ON AN EXIT RAMP FROM THE INTERSTATE IN CREEPING, STOP AND GO TRAFFIC. TAKEN STRAIGHT TO DEALERSHIP FROM THERE ACTING UP ALL THE WAY. VECHILE WAS NOT SHUT OFF WHEN REP FROM SERVICE DEPARTMENT WENT AS PASSENGER THERE WERE NO PROBLEMS.

05/17/2017
Components: SEATS
Incident Date: 12/27/2016
Crash: No
Fire: No
Summary

THE 2016 DODGE GRAND CARAVAN WAS THE DIRECT CAUSE OF INJURY DURING APPROPRIATE AND EXPECTED USE OF THE VEHICLE. THE VEHICLE DID NOT MALFUNCTION. I WAS SITTING IN THE MIDDLE LEFT PASSENGER'S SEAT WHILE THE VEHICLE WAS IN PARK. I WAS NOT WEARING A SEATBELT BECAUSE THE VEHICLE WAS OFF AND IN A SAFE PARKING LOT. I ATTEMPTED TO ENGAGE THE RECLINING FUNCTION OF THE SEAT. THE SEAT FLEW FORWARD WITH EXTRAORDINARY FORCE UPON ENGAGING THE RECLINER LEVER. THE SEATS HAVE STOW-N-GO, A MECHANICAL FEATURE THAT FOLDS THE SEAT INTO THE FLOOR FOR STORAGE. THE LEVER TO ENGAGE STOW-N-GO AND THE LEVER TO ENGAGE RECLINE ARE THE SAME LEVER, AND THERE IS NO WARNING SIGN ON THE SEAT, IN THE VEHICLE, OR IN THE OWNER'S MANUAL. THE HEADREST FOLDED FORWARD, STRIKING ME IN THE BACK OF THE HEAD AND NECK, AND THE SEAT STRUCK MY BACK. I RECEIVED A CONCUSSION, WHIPLASH, AND PERMANENT HEARING DAMAGE AND TINNITUS DUE TO THE IMPACT. MEDICAL TREATMENT IS ONGOING TO DETERMINE SEVERITY OF COMPRESSED NERVES AND DAMAGE TO BONE, WITH SYMPTOMS PERSISTING FIVE MONTHS AFTER AND ARE CONSIDERED TO CONTINUE PERSISTING FOR MONTHS BY MEDICAL PROFESSIONALS BECAUSE OF THE TRAUMA DIRECTLY CAUSED BY THE VEHICLE.

05/15/2017
Components: POWER TRAIN
Incident Date: 05/10/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHEG1GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE THE GEAR SHIFTER WAS PLACED IN PARK, THE OWNER EXITED THE VEHICLE AND LEFT TWO OF THE OCCUPANTS INSIDE. THE VEHICLE ROLLED AWAY AND STRUCK ANOTHER PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE INSURANCE COMPANY'S COLLISION CENTER STATED THAT THEY DID NOT BELIEVE THE VEHICLE WAS SAFE TO DRIVE. THE MECHANIC FURTHER STATED THAT THEY DID NOT WANT TO SERVICE THE VEHICLE UNTIL AFTER CHRYSLER CONDUCTED AN INVESTIGATION. THE MANUFACTURER HAD NOT CALLED THE CONTACT BACK YET PER CASE NUMBER: 31602871. THE FAILURE MILEAGE WAS APPROXIMATELY 15,240.

05/03/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGB6GR1******
Summary

THIS VEHICLE WAS PURCHASED WITH LESS THAN 2K MILES ON IT AND IN THE MONTH TIMEFRAME I HAVE HAD IT, IT HAS STALLED 3 TIMES ON ME. ONCE WHILE DRIVING ON A BUSY ROAD AND TWICE IN MY DRIVEWAY. THE TIME ON THE BUSY ROAD WAS WHEN I WAS KEEPING UP WITH TRAFFIC AT ABOUT 40 MILES PER HOUR. THE SECOND AND THIRD TIME WAS WHEN I WAS IN MY DRIVEWAY AND I HAD NO SOONER STARTED THE VAN THAT IT SHUT OFF IMMEDIATELY. BOTH INSTANCES I HAVE HAD 1/4 TANK OF GAS. WHEN TOWED TO DEALER, NO CODES CAME ON SO I WAS TOLD THERE WAS NO WAY TO DETERMINE WHAT WENT WRONG WITH VEHICLE.

04/17/2017
Components: STRUCTURE
Incident Date: 04/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG5GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD OPENED WITHOUT WARNING AND CAUSED THE WINDSHIELD TO SHATTER. THE DRIVER SUSTAINED CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE POLICE WAS NOTIFIED, BUT THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN HOME ONCE THE HOOD WAS TIED DOWN WITH ROPES. THE CONTACT INSPECTED THE HOOD AND NOTICED THAT THE HOOD BRACKETS ON BOTH SIDES WERE MISSING BOLTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,100.

04/13/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG8GC******
Summary

SECOND TIME WATER HAS GOTTEN INTO A TAIL LIGHT. FIRST WAS THE DRIVERS SIDE WHICH HAS BEEN REPLACED. WHEN IT WAS REPLACED ONE OF THE MECHANICS DROPPED IT AND CHIPPED A CORNER AND HAVE YET TO ORDER A REPLACEMENT. ALSO, THE MIDDLE "TRACK LIGHT" IS STARTING TO FILL UP WITH WATER. RIDICULOUS FOR A $45,000 VEHICLE.

04/11/2017
Components: SUSPENSION
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCGXGR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL HAD BECOME BENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE FRONT BEARING HAD FAILED CAUSING DAMAGE TO THE FRONT AXLE. THE CONTACT INDICATED THAT THE DAMAGE HAD OCCURRED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

04/04/2017
Components: POWER TRAIN
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG4GC******
Summary

I HAVE OWNED THE 2016 DODGE DURANGO SINCE AUGUST OF 2016. IN THAT TIME, THERE HAVE BEEN TWO CASES WHERE I STOPPED THE CAR, THOUGHT I PUT IT IN PARK, THOUGHT I TURNED IT OFF, AND EXITED THE VEHICLE. WHEN I CAME BACK TO IT, I FOUND THAT IT WAS STILL RUNNING AND STILL IN DRIVE. THE ONLY REASON IT WASN'T MOVING WAS BECAUSE I ALWAYS SET THE PARKING BRAKE. I THINK THERE IS A SERIOUS DESIGN FLAW WITH THE TRANSMISSION ON THIS CAR. I HEARD THAT OTHER CHRYSLER CARS HAVE THIS KIND OF PROBLEM AND HAVE BEEN FIXED BY MAKING IT SO THAT THE CAR WILL TURN OFF IF THE DRIVER TAKES OFF THE SEATBELT AND EXITS THE CAR. THIS PROBLEM MOST RECENTLY HAPPENED TO ME YESTERDAY WHEN I WAS GOING TO PICK UP MY DAUGHTER AT SCHOOL. IF THE PARKING BREAK HAD FAILED, IT WOULD HAVE RUN OVER A BUNCH OF KIDS. THIS IS REALLY SCARY AND NEEDS AN IMMEDIATE FIX

03/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHDG7GC******
Summary

ROLLAWAY DANGER---WE HAVE AN ATTACHED THREE CAR GARAGE AND I WAS PARKED IN THE LARGER 2 CAR SECTION CLOSER TO THE HOUSE. IN EARLY AM ON A RECENT MORNING, WHEN BACKING OUT OF MY GARAGE, I REALIZED I HAD LEFT SOMETHING IN THE HOUSE. AFTER BACKING OUT, I PUT THE CAR IN PARK, UNBUCKLED MY SEATBELT AND OPENED THE DRIVER DOOR IN ORDER TO GO BACK INTO THE HOUSE. AS I WAS EXITING THE VEHICLE, I NOTICED THAT THE CAR WAS STILL MOVING FORWARD. I JUMPED BACK INTO THE CAR AND QUICKLY HIT THE BRAKE IN ORDER TO STOP ITS ROLLING FORWARD. UNFORTUNATELY AS I HAD THROWN MYSELF BACK INTO THE SEAT! I WAS MISALIGNED TO THE CONTROLS AND I HIT THE GAS RATHER HARD WHICH CAUSED THE VEHICLE TO LUNGE FORWARD. AS SOON AS I REALIZED WHAT HAPPENED, I SLAMMED ON THE BREAK BUT UNFORTUNATELY I STILL HIT THE GARAGE (THE SINGLE CAR GARAGE). I WAS AT AN ANGLE TO THE BUILDING WHICH CAUSED DAMAGE TO THE FRONT LEFT OF THE VEHICLE BUT ALSO TO THE RIGHT SIDE PASSENGER DOOR AND ATTACHED MIRROR. AS WELL AS SOME DAMAGE TO THE GARAGE ALSO. THIS WAS A VERY SCARY SITUATION FOR ME BUT THERE'S MORE. MY HUSBAND WAS TAKING OUT THE GARBAGE THAT MORNING AND WAS WALKING ACROSSED THE GARAGE TOWARD THE GARBAGE CAN. HAD HE BEEN 10 PACES FURTHER IN HIS JOURNEY I VERY LIKELY WOULD HAVE HIT HIM OR EVEN PINNED HIM BETWEEN THE VEHICLE AND THE GARAGE CAUSING UNKNOWN HARM TO HIM BUT PERHAPS VERY SERIOUS. TO BE HONEST, THIS VEHICLE SCARES THE CRAP OUTTA ME WHICH IS HORRIBLE CONSIDERING 6 MONTHS AGO I MADE A MAJOR INVESTMENT IN IT I HAVE A PRISTINE DRIVING RECORD. WE CONTACTED DODGE AND WE'VE HAD SOMEONE INSPECT THE VEHICLE WITH A LETTER RESPONSE OF "YOU DON'T KNOW HOW TO DRIVE". GIVEN MY DRIVING RECORD, I WOULD ARGUE THAT I DO AND GIVEN THE KNOWN ISSUES WITH POSSIBLE ROLL AWAYON THESE VEHICLES I WOULD ASK THAT A FIX BE BROUGHT TO MARKET TO MAKE THESE VEHICLES SAFER!

03/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG2GC******
Summary

FCW DOES NOT WORK AS EXPLAINED IN THE DODGE MANUAL. NO WARNING TO BRAKE OR BRAKE JOLT OR STOP OF THE VEHICLE. ALL I GET FROM DODGE DEALERS 4 OF THEM IS WE CAN'T TEST THE SYSTEM AND YOU CAN RUN INTO THE CAR IN FRONT OF YOU. I HAVE IT SET ON THE MOST SET ON THE MOST SENSITIVE SETTING. THIS SYSTEM IS ACCORDING TO THE MANUAL WORK UNDER 25MPH TO 1MPH. THE ADAPTIVE CRUISE WORKS AS DESCRIBED. I CALLED THERE 1-800 NUMBER AND ALL I GET IS THE RUN AROUND AND THAT THEY CAN'T TEST IT. ITS EASY JUST DRIVE AND YOU WILL RUN INTO THE CAR IN FRONT OF YOU WITH NO WARNING AT ALL. I HAD A 2012 DURANGO AND I TRADED IT IN FOR THIS FEATURE. PLEASE HELP ME

02/14/2017
Components: POWER TRAIN
Incident Date: 02/06/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHDG3GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHEN THE VEHICLE WAS STARTED AND STILL IN THE PARK POSITION, IT ROLLED DOWN THE DRIVEWAY AND CRASHED INTO THE NEIGHBOR'S HOUSE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER SENT AN INVESTIGATOR WHO COULD NOT DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS FINE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

01/23/2017
Components: SERVICE BRAKES
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT WENT TO THE FLOORBOARD THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900. UPDATED 05/31/17*LJ *CN

01/08/2017
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG3GR******
Summary

BEGINNING ON 1/7/2017, 1) THE CHECK ENGINE LIGHT WENT ON WHILE MY WIFE WAS DRIVING ON THE SOB (135). 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. TODAY, 1/8/2017 1) I WOKE TO THE CHECK ENGINE LIGHT ON 2) DODGE GRAND CARAVAN 2016 SHAKES (BUCKS) BETWEEN 25 MPH - 30 MPH. 3) I CALLED CHRYSLER (1-800-853-1403) AT 11:11 AM 4) CHRYSLER SAYS MY VIN IS NOT PART OF (DODGE GRAND CARAVAN 2016) RECALL 5) I TOLD CHRYSLER I WILL RIDE THAT BUCKING DODGE GRAND CARAVAN 2016 ALL THE WAY TO CHRYSLER'S DEALER. *TR

01/02/2017
Components: POWER TRAIN
Incident Date: 12/31/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG8GC******
Summary

THE VEHICLE WAS RUNNING AND IN PARK, ROLLED INTO ANOTHER PARKED VEHICLE ABOUT 5FT AWAY. DAMAGE TO BOTH VEHICLES DUE TO IMPACT. SEEMS TO HAVE SHIFTED OUT OF GEAR ON ITS OWN.

12/21/2016
Components: POWER TRAIN
Incident Date: 07/16/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. AFTER DRIVING THE VEHICLE, SHIFTING INTO PARK, AND EXITING, THE CONTACT STATED THAT THE VEHICLE ROLLED FORWARD AND ALMOST CAUSED A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

12/21/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHEG9FC******
Summary

THE 2016 DURANGO RENTED FROM ENTERPRISE REPEATEDLY, INCREASINGLY BUT INTERMITTENTLY AND WITHOUT DRIVER INPUT, CHANGED GEAR, REVVED AND INDICATED ON THE SCREEN THAT THERE WERE ISSUES WITH "KEY FOB NOT IN VEHICLE AND "TIRES PRESSURE". AT FIRST THEIR WERE THREE VERY BRIEF INCIDENTS LASTING LESS THAN THREE SECONDS OVER A WEEK, OCCURRING AT IDLE AND WHEN ACCELERATING. LATER THE OCCURRENCES LASTED SOMETIMES OVER 20 SECONDS EACH AND HAPPENED SOMETIMES SEVERAL TIMES PER HOUR, INCREASINGLY WORSE. WHILE THERE WAS CLEARLY AN ISSUE WITH THE SHIFTER, THERE APPEARED TO BE ADDITIONAL OR RELATED ISSUES WITH THE ELECTRONIC BRAIN. RESETTING THE OPTIONS, LIKE SHUTTING OFF THE HILL CLIMB OPTION WHICH IT WAS SET ON BEFORE WE RENTED IT SEEMED TO HELP AT FIRST BUT DID NOT. THIS WAS DANGEROUS AND DISTURBING. FINALLY, THE CAR LURCHED OUT OF PARK AND HIT A WALL ON ITS OWN FROM A FEW FEET AWAY. I HAVE PHOTOS AND WILL GIVE MORE INFORMATION. THESE INCIDENTS OCCURRED AT VARIOUS TIMES, AND SEEMINGLY MORE IN THE RAIN AND FOG, THOUGH NOT EXCLUSIVELY. THEY OCCURRED ONCE WHEN LEAVING A STOPLIGHT AT A LOW SPEED TURNING LEFT, ON THE FREEWAY, ON STREETS AROUND 30/35 MPH AND AT IDLE AT FULL STOP. MOST OCCURRENCES WERE WHILE DRIVING ON REGULAR CITY STREETS WHERE WE DID MOST OF THE DRIVING ON THAT TRIP IN SAN JOSE, MONTEREY AND CARMEL. THE WORST WAS RIGHT BEFORE THE PEBBLE BEACH CONCOURS D'ELEGANCE, AFTER I HAD DRIVEN NORTH FROM SAN DIEGO ON A CONTINUOUS FREEWAY DRIVE IN THE RAIN. IT MAY JUST BE A COINCIDENCE, BUT ALL THREE OF THE FIRST INSTANCES IN THE FIRST WEEK OF RENTAL OCCURRED AFTER AT LEAST AN HOUR DRIVE ON THE FREEWAY. IN SAN JOSE, I IMMEDIATELY REQUESTED A REPLACEMENT CAR BUT THEY HAD NONE.THE SECOND DRIVER IMMEDIATELY NOTICED ISSUES WITH THE CAR, BUT WE WERE TOLD THERE WERE NO OTHER CARS AVAILABLE. I THINK EITHER THE COMPUTER CIRCUITS WERE CORRODED AND/OR DAMAGED OR DAMP. *TR

12/20/2016
Components: POWER TRAIN
Incident Date: 12/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJEG5GC******
Summary

VEHICLE WAS IN PARK, ENGINE RUNNING, WHILE OWNER WAS PUMPING GAS AT THE STATION. WITH THE DRIVER'S DOOR AJAR, HE WAS STANDING OUTSIDE FOR SEVERAL MINUTES AND SUDDENLY THE VEHICLE TOOK OFF IN REVERSE. VEHICLE WAS IN PARK AND NOT MOVING FOR THE SEVERAL MINUTES WHILE PUMPING GAS. THE VEHICLE TOOK OFF, DRAGGED OWNER BY THE OPEN DOOR UNDER THE VEHICLE AND RAN HIS LEG OVER. CONTINUED MOVING UNTIL IT HIT A POLE. OWNER WAS HOSPITALIZED. *TR

12/17/2016
Components: WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

VEHICLE HAS POOR TRACTION AND IS PRONE TO SLIPPING IN WINTER SNOW CONDITIONS. WHILE DRIVING AS WELL AS WHEN PICKING UP SPEED AT INTERSECTIONS THE VEHICLE IS PRONE TO SLIDING AND HAS POOR TRACTION WHEN ACCELERATING.

11/18/2016
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4GR******
Summary

PURCHASED THIS BRAND NEW SEVERAL MONTHS AGO. DROVE 8,000 MILES TO AND FROM WORK. TWICE WITHIN THE PAST WEEK THE VAN HAS COMPLETELY JUST TURNED OFF ON THE HIGHWAY. I HAVE NO IDEA WHY. I WAS JUST DRIVING DOWN THE HIGHWAY AND THE VAN JUST TURNED OFF. IT'S AS IF SOMEONE WERE TO GRAB THE KEYS AND TURN IT OFF. I PUT IT IN NEUTRAL AND RESTARTED AND KEPT DRIVING. FORTUNATELY, I WAS QUICK ENOUGH AND MY CHILDREN AND I WERE SAFE.

11/14/2016
Components: AIR BAGS
Incident Date: 09/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDHAG9GC******
Summary

A FEW WEEKS AGO WE HAD A CAR ACCIDENT, IT WAS A FRONT IMPACT BETWEEN 40 AND 45 MPH, THE VEHICLE WAS A TOTAL LOSS BUT THE AIRBAG SYSTEM DIDN'T DEPLOY WITH THE IMPACT.

11/03/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBGXGR******
Summary

WHEN THE OUTSIDE TEMPERATURE IS 85-90 DEGREES, OUR VAN HAS A COMPUTER GLITCH. IT HAS OCCURRED BOTH WHEN FIRST STARTING THE ENGINE OR GOING DOWN THE ROAD. IT HAS HAPPENED SEVERAL TIMES BEGINNING JULY 2016. THE WIPERS COME ON AND CANNOT BE TURNED OFF. THERE ARE NO GAGES ON THE DASH AND THE DISPLAY READS "NO BUS." THE TURN SIGNALS AND BRAKE LIGHTS DO NOT WORK. THERE IS NO RADIO, A/C OR HEATER, AND SOME OF THE WINDOWS WON'T WORK. WE ARE NOT ABLE TO TELL HOW FAST WE ARE GOING WITH NO GAGES. THIS PROBLEM DID HAPPEN ONE TIME AS WE WERE GOING 75 MPH DOWN THE INTERSTATE. IT WAS TRULY AN UNSAFE SITUATION WITH NO TURN SIGNALS AND BRAKE LIGHTS AND NO WAY TO KNOW OUR ACTUAL SPEED. THIS LASTED FOR ABOUT 40 MILES UNTIL THE OUTSIDE TEMPERATURE DROPPED. WE HAVE HAD THE VEHICLE TO THE DEALER 6 TIMES FOR A TOTAL OF OVER 40 DAYS IN THE LAST THREE MONTHS. THEY WERE ABLE TO DUPLICATE THE ERROR ONE TIME FOR ABOUT 20 SECONDS BUT THE PROBLEM RESOLVED BEFORE THE TECH COULD GET THE SCANNER HOOKED UP. THE TIPM AND ANOTHER MODULE HAVE BEEN REPLACED BUT THE PROBLEM CONTINUES TO OCCUR. CHRYSLER CUSTOMER CARE HAS CLOSED OUR CLAIM, SAYING THAT BECAUSE THEY CANNOT DUPLICATE THE PROBLEM NOW THAT THE WEATHER IS COOLER, THEY CANNOT DO ANY MORE. OUR CONCERN IS THAT THE PROBLEM WILL ARISE AGAIN WHEN THE WEATHER WARMS UP NEXT SUMMER.

10/20/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJDG3GC******
Summary

I LIVE IN NORTHERN NEW YORK. ON THE MORNING OF 10/18/2016, MY 11Y/O DAUGHTER BUCKLED HER 7Y/O SISTER IN THE BACK PASSENGER SEAT OF OUR 2016 DODGE DURANGO. OUR 11 Y/O THEN ENTER THE FRONT PASSENGER SIDE AND SHUT THE DOOR. THE DURANGO THEN POPPED OUT OF PARK AND ROLLED DOWN OUR STEEP DRIVEWAY WITH OUR TWO DAUGHTERS INSIDE. MY 11 Y/O HAD ENOUGH SENSE TO JUMP TO THE DRIVERS SIDE AND HIT THE BRAKES. THE VEHICLE WAS NOT RUNNING AND THE KEYS WERE NOT IN THE VEHICLE. MY DAUGHTER COULD NOT STOP THE VEHICLE AND IT WENT PARTIALLY OVER A 25' EMBANKMENT, AS MY WIFE WAS WALKING OUT DOOR TO GET IN THE CAR. MY KIDS WERE NOT INJURED AND I CREDIT MY DAUGHTER FOR THAT BY SLOWING DOWN THE VEHICLE. THE LOCAL DEALERSHIP HAS BEEN GREAT AND IS BEHIND US 100% BUT DODGE HAS BEEN LESS THAN HELPFUL, AND MAKE IT SOUND LIKE THERE IS NOTHING THEY CAN DO. I'M NOT SURE THEY UNDERSTAND HOW BAD THIS COULD HAVE BEEN. AGAIN THE VEHICLE IS A 2016 DODGE DURANGO WITH THE ROTARY SHIFTING KNOB. IT WAS NOT RUNNING, NO KEYS IN IT, AND NO ONE WAS IN THE DRIVERS SEAT. MY KIDS ARE TERRIFIED TO EVER GET IN THAT CAR AGAIN AND MY WIFE AND I WOULDN'T ANYWAY BECAUSE IT IS UNSAFE. DODGE MAKES IT SOUND LIKE BECAUSE THE DEALERSHIP FOUND NO FAULT CODES THERE IS NOTHING THEY CAN OR WILL DO. I CALL DODGE EVERYDAY AND I FEEL THEY DON'T UNDERSTAND THE SERIOUSNESS OF THIS COMPLAINT.

10/19/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GF******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER TO START THE VEHICLE. IN ADDITION, THE INSTRUMENT CLUSTER SHORTED OUT AND ALL THE GAUGES AND WARNING INDICATORS RANDOMLY FLICKERED. LASTLY, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSAXLE OIL PUMP NEEDED TO BE REPLACED AND THAT THEY WOULD FURTHER DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

10/18/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJEG4GC******
Summary

AUTONOMOUS ACCELERATION. THE VEHICLE WITHOUT DRIVER ASSIST ACCELERATED TWICE WHEN PULLING INTO PARKING SPOTS. IN BOTH CASES I WAS MAKING A LEFT TURN INTO A PARKING SPOT WHEN THE ACCELERATION COMMENCED. ONLY BY STANDING ON THE BRAKE WHILE AT SAME TIME PLACING THE VEHICLE IN PARK AND PRESSING ENGINE OFF BUTTON WAS I ABLE TO STOP VEHICLES FORWARD MOTION. THE DURANGO CAME CLOSE TO RAMMING PARKED CAR IN THE SPACE IN FRONT OF THE ONE I WAS PULLING INTO. DURANGO HAD APPROX. 3000 MILES ON ODOMETER WHEN THE 2 INCIDENTS OF ACCELERATION OCCURRED. THE INCIDENTS OCCURRED ON CONSECUTIVE DAYS, OCT 9 & 10, AFTER DRIVING THE VEHICLE APPROX. 6-8 HOURS STRAIGHT EACH DAY. PURCHASING DEALER WAS CONTACTED IMMEDIATELY TO INFORM IT'S SERVICE DEPARTMENT OF THE 2 INCIDENTS. VEHICLE WAS TAKEN TO AN OUT OF AREA DEALER ON THE MORNING FOLLOWING 1ST INCIDENT. THEY READ THE FAULT CODES AND INFORMED ME THAT NOTHING REGISTERED OTHER THAN THE ECM HAD BROKEN CONTACT. UPON THE OCCURRENCE OF 2ND INCIDENT WE CUT SHORT OUR TRIP AND RETURNED TO OUR HOME SO THAT WE COULD TAKE VEHICLE TO PURCHASING DEALER, SUBURBAN CHRYSLER IN FARMINGTON HILLS MICHIGAN. AFTER TWO DAYS IN SERVICE THE REPORT THAT CAME BACK WAS NO PROBLEM FOUND. MY CONCERN IS THAT THIS ACCELERATION COULD OCCUR DURING A MORE PROBLEMATIC SITUATION WHERE ABILITY TO CONTROL DURANGO WILL BE LIMITED WHICH COULD RESULT IN BODILY INJURY OR PROPERTY DAMAGE. LETTERS OF RECORD HAVE BEEN SENT TO [XXX], CEO DODGE, AND [XXX], SERVICE MGR AT SUBURBAN CHRYSLER IN FARMINGTON HILLS MI. I HAVE TAKEN PHOTOS OF BRAKE & GAS PEDDLES TO SHOW THERE RELATION TO A WEATHER TECH WHICH THE DEALER HAS SUGGESTED AS A POSSIBLE CAUSE FOR ACCELERATION. CONSUMER STATES THERE WERE 2 MORE OCCURRENCES. DASH BOARD WENT COMPLETELY BLANK DURING LAST OCCURRENCE. CONSUMER BELIEVES FAILURE IS RELATED TO A CRUISE CONTROL RECALL.*DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TR *JS

10/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHEG7GC******
Summary

ORIGINAL ARBITRATION DATA TO NCDS: 1.DURANGO 2016 WAS PURCHASED ON 30 APRIL 2016 WITH THE FORWARD COLLISION WARNING SYSTEM (FCWS) WITH BRAKE ASSIST AS AN OPTION. THIS AND THE ADAPTIVE CRUISE CONTROL (ACC) SYSTEM WAS APP $2K AS A SAFETY OPTION. HTTP://WWW.DODGE.COM/EN/DURANGO/SAFETY_SECURITY/ . THIS WEBSITE DESCRIBES THE FEATURE. 2.ATTACHED FILE CAPTURE 6 AND 7 DESCRIBE THE FEATURE: 'FCWS PROVIDES THE DRIVER THE OPPORTUNITY TO BE NOTIFIED VIA AUDIO OR VISUAL ALERT AND IF THE SITUATION MERITS, A LEVEL OF BRAKING TO HELP SLOW THE VEHICLE AND FINALLY IF THE FCWS EVENT BEGINS BELOW 26 MPH, THE SYSTEM MAY PROVIDE MAXIMUM OR PARTIAL BRAKING TO MITIGATE FORWARD COLLISION.' THIS INFORMATION IS FROM DOCUMENT DOWNLOADED FROM CORPORATE WEBSITE TITLED 2016 DURANGO OM 4TH.PDF PAGE 229 /230 DESCRIBING THE FEATURE. 3. I HAVE ATTEMPTED TO RESOLVE THIS ISSUE FOR OVER 6 WEEKS THROUGH THE CHRYSLER RESOLUTION CENTER CASE # 29403021 WORKING WITH PENNY @ 214-583-2188. SHE INFORMED ME THAT IF THE ACC SYSTEM IS WORKING THEN THE FCWS 'SHOULD' WORK BECAUSE THERE ARE NO ERROR CODES. I HAVE TAKEN THIS VEHICLE TO BOTH LITHIA DODGE IN LAS CRUCES, NM AND SUNLAND DODGE IN EL PASO TX WHERE THE VEHICLE WAS PURCHASED. SERVICE REPRESENTATIVES FROM BOTH DEALERSHIPS TEST DROVE THE VEHICLE AND ENCOUNTERED SIMILAR SITUATIONS IN TRAFFIC CONSISTING OF POTENTIAL COLLISION WITH ANOTHER VEHICLE BUT THE SYSTEM NEVER PROVIDED AUDIO/VISUAL OR LIMITED BRAKING ASSISTANCE AS ADVERTISED. HOWEVER, CHRYSLER RESOLUTION'S POSITION IS THAT IF THERE ARE NO ERROR CODES, AND THE ACC WORKS, THEN THE SYSTEM 'MUST/SHOULD' BE WORKING. THAT IS NOT THE CASE FOR FCWS. ACC DOES WORK. SINCE THEN: 1. ROAD DEMO CONDUCTED WITH VEHICLE AND SYSTEM DOESN'T WORK., 2. ORIGINAL COST OF OPTION WAS REFUNDED. 3. PREFER FAULT BE FIXED AND WILL RETURN REBATE TO DEALER 4. FILES DOCUMENT THE HISTORY OF THIS PROBLEM.

09/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0ER******
Summary

THE VEHICLE'S REAR PASSENGER SLIDING DOOR WILL NOT UNLOCK EITHER FROM THE FOB OR FROM THE OUTSIDE OF THE VEHICLE. THIS VERY WELL COULD CAUSE A SAFETY CONCERN.

09/16/2016
Components: SERVICE BRAKES
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDHCT1GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 55 MPH, THE BRAKES ENGAGED WITHOUT WARNING AND ALMOST CAUSED A CRASH. THE VEHICLE FISHTAILED DOWN THE INTERSTATE AND SPUN AROUND IN THE DIRECTION OF ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000.

09/13/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/12/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 35 MPH WITHOUT WARNING. IN ADDITION, THE RPMS REVVED AND THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 981. THE VIN WAS UNAVAILABLE.

09/10/2016
Components: POWER TRAIN
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG6GR******
Summary

WHILE DRIVING ON INTERSTATE RPMS BEGAN JUMPING TO 5 AND 6 AND THE CAR WAS JERKING. PULLED OVER AND NOTICED TRANSMISSION FLUID LEAKING. THERE WAS NO DAMAGE TO THE VEHICLE TO CAUSE THIS. WE HAVE HAD THE CAR 3 WEEKS AND HAVEN'T EVEN MADE A PAYMENT YET BECAUSE IT IS BRAND NEW. I'VE FOUND RESEARCH WHERE OTHER DODGE CARAVANS ARE HAVING TRANSMISSION ISSUES AND THEY ARE BEING RECALLED.

09/06/2016
Components: SUSPENSION
Incident Date: 08/05/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 10 MPH, THERE WAS AN ABNORMAL RATTLING NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOAD LEVELING SHOCKS NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 600. THE VIN WAS NOT AVAILABLE.

09/06/2016
Components: AIR BAGS
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT0GC******
Summary

WHILE DRIVING AT CRUISING SPEED ON THE HIGHWAY, THE FRONT PASSENGER "ACTIVE HEAD RESTRAINT" DEPLOYED FOR NO REASON. NO IMPACT, NO LARGE BUMP OR POTHOLE...JUST RANDOM. IT HIT MY WIFE IN THE HEAD/NECK.

09/02/2016
Components: POWER TRAIN
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG4GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDHDG7GC******
Summary

THE AUTOMATIC START/STOP FEATURE FAILS TO RESTART THE ENGINE AFTER FOOT IS REMOVED FROM BRAKE. THE ERROR MESSAGE APPEARS IN THE INFORMATION SYSTEM "CYCLE SHIFT TO PARK THEN RECYCLE TO DRIVE". THE D FLASHES ON THE DASHBOARD AND THE D ON THE GEAR SHIFT SELECTOR FLASHES. THIS NORMALLY HAPPENS AT A TRAFFIC LIGHT BUT MAY OCCUR DURING A SHORT STOP PRIOR TO TURNING OR MERGING ONTO A STREET. THIS CAUSES A DANGEROUS PAUSE THAT COULD RESULT IN A REAR END COLLISION BY BEING HIT FROM BEHIND. THERE IS A FUNCTION BUTTON TO DISABLE THE START/STOP FEATURE BUT THE DEFAULT POSITION ON ENGINE START IS ON.

08/24/2016
Components: POWER TRAIN
Incident Date: 08/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1C4RDJEG5GC******
Summary

COMPUTER/TRANSMISSION ISSUES. CAR BROKE DOWN AND COULD NOT PUT IN PARK BECAUSE THE COMPUTER THOUGHT MY SPEED WAS TOO HIGH EVEN THOUGH I WAS STANDING STILL. ONCE THE CAR WAS TOWED TO THE DEALER IT MOVED FORWARD WHILE IT WAS IN PARK. (VIDEO EVIDENCE) IN A PREVIOUS INCIDENT THE CAR WAS PLACED IN PARK AND NOT TURNED OFF. I EXITED THE VEHICLE WITH THE ENGINE STILL RUNNING. THE CAR IDLED FORWARD ON ITS OWN DAMAGING A GARAGE AND THE CAR ITSELF. INITIALLY, I THOUGHT THIS WAS DUE TO ME NOT PUTTING THE CAR IN PARK BUT NOW I DON'T BELIEVE THIS WAS THE CASE. I BELIEVED THE CAR TO BE IN PARK BUT THE ELECTRONIC TRANSMISSION CONTROL KEPT THE DID NOT RECOGNIZE THAT VEHICLE WAS IN PARK.

08/22/2016
Components: POWER TRAIN
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

08/16/2016
Components: POWER TRAIN
Incident Date: 06/22/2016
Crash: No
Fire: No
Summary

RENTAL CAR. CABLES FOR GPS AND PHONE WRAPPED AROUND ROTARY SHIFT CONTROL. WHEN THEY WERE MOVED WHILE AT STOP LIGHT, TRANSMISSION WENT FROM DRIVE TO REVERSE. WHEN FOOT WENT FROM BRAKE TO ACCELERATOR, CAR MOVED BACKWARDS RATHER THAN FORWARD. ROTARY CONTROL SHOULD BE HARDER TO MOVE, EVEN WHEN BRAKE IS APPLIED.

08/12/2016
Components: AIR BAGS
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1D4HD38NX6F******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

08/11/2016
Components: ENGINE
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG8GR******
Summary

TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/17/2016
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG0GR******
Summary

7.5K MILES ON VEHICLE, MOVING FROM A PARKING SPOT THE ESC LIGHT CAME ON, THEN THE RACK AND PINION COMPLETELY SNAPPED. THE VEHICLE IS INOPERABLE. HAD MY FAMILY AND MYSELF BEEN ON THE HIGHWAY AND THIS HAPPENED WOULD'VE RESULTED IN SERIOUS INJURY OR DEATH.

07/13/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4SDJCT1GC******
Summary

AFTER PURCHASE, IMMEDIATELY WE STARTED HAVING PROBLEMS WITH HEADLIGHT NOT WORKING, THEN A REAR LIGHT AND BRAKE LIGHT NOT WORKING. TOOK IN FOR RECALL ON ANOTHER PART AND THEY DISCOVERED IT WAS THE ELECTRICAL, WHILE DRIVING AND SITTING AT LIGHTS. LIGHTS ON DASH, RADIO, HEADLIGHTS, ETC, NOT WORK PROPERLY OR ALL SUDDEN DECIDE NOT TO WORK AT ALL. WE'VE TAKEN IT BACK NOW 5 TIMES. MECHANIC SAYS THE WHOLE WIRING HARNESS IS BAD AND CANNOT BE REPAIRED, BUT CONTINUES TO SAY THEY CALLED CHRYSLER FOR PARTS TO TRY TO REPAIR. WHILE MY 83 YRS OLD DAD WHO BOUGHT THE CAR, LEFT SITTING AT THE DEALER FOR 4-5 HOURS EVERY TRIP AND NO RENTAL VEHICLE AVAILABLE FROM ENTERPRISE OR HERTZ. AFTER SITTING THERE 5 HOURS TODAY, WE HAD TO LEAVE VEHICLE. THIS TIME, WE ARE READY TO CALL ATTORNEY FOR LEMON LAW IN MISSOURI.

06/08/2016
Components: STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/27/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2C4RDGBG1GR******
Summary

I WAS DRIVING AT 2 OR 3 MPH IN HEAVY TRAFFIC ON A CITY STREET AND THE CAR ACCELERATED WHEN I TOUCHED THE BRAKE. PRESSURE ON THE BRAKE PEDAL WOULD NOT STOP THE VEHICLE AND IT CRASHED INTO THE CAR AHEAD, PUSHING IT INTO THE SECOND CAR AHEAD. EVENTUALLY THE RPMS DROPPED AFTER THE COLLISION. FAULT CODE SHOWED HEADLAMP MODULE (TIPM)

04/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2C4RDGBG9GR******
Summary

"TAKATA RECALL THE TIPM IN MY BRAND NEW DODGE GRAND CARVAN GAVE OUT AND CAUSED A FIRE IN MY STARTER WHICH CAUSED SMOKE TO COME OUT OF CARS ENGINE. BOUGHT CAR ON 4/20 ON 4/22 WITH 71 MILES ON IT WHILE TURNING A CORNER THE TIPM GAVE OUT CAUSING THE STARTER TO KEEP TURNING OVER AND MADE A HORRIBLE SCREECHING NOISE THEN WE TURNED CAR OFF AND CAR STARTED TO SHAKE AND SHIMMY WHEN WE TRIED TO TURN CAR BACK ON IT WAS DEAD NOTHING WOULD TURN OVER. HAD TO HAVE CAR TOWED TO DEALERSHIP WHERE THEY TRIED TO CHARGE ME FOR TOWING.

04/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG1GR******
Summary

2016 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO AN ABNORMAL AMOUNT OF PRESSURE THAT MUST BE APPLIED TO OPERATE THE HORN. *SMD UPDATED 07/07/16.*JB

03/15/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1C4RDJDG1GC******
Summary

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE DRIVER SIDE DOOR WAS AJAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.

5 Recalls

for 2016 DODGE GRAND CARAVAN
24/09/2015
CAMPAIGN NUMBER: 15V595000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
Campaign Number: 15V595000
Manufacture: Chrysler (FCA US LLC)
Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Summary

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2016
CAMPAIGN NUMBER: 16V300000
SEATS:MID/REAR ASSEMBLY
If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
Campaign Number: 16V300000
Manufacture: Chrysler (FCA US LLC)
Components: SEATS:MID/REAR ASSEMBLY
Summary

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/06/2016
CAMPAIGN NUMBER: 16V461000
POWER TRAIN:AUTOMATIC TRANSMISSION
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Campaign Number: 16V461000
Manufacture: Chrysler (FCA US LLC)
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/12/2017
CAMPAIGN NUMBER: 17V824000
EQUIPMENT
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Campaign Number: 17V824000
Manufacture: Chrysler (FCA US LLC)
Components: EQUIPMENT
Summary

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

15/05/2020
CAMPAIGN NUMBER: 20V278000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Campaign Number: 20V278000
Manufacture: Vantage Mobility International, LLC
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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