EN

2016 Dodge Journey SUV FWD

4
Recalls
262
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

262 Complaints

for 2016 DODGE JOURNEY
01/12/2022
Components: UNKNOWN OR OTHER
Incident Date: 12/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcab3gt******
Summary

my daughter bought a 2016 Dodge Journey SXT new from the dealership. The following have been replaced: Head, Camshaft, four times position sensor A&B & the Radiator Fin Neck. That was $2000. that didn't fix all of the problems so it went to the Dealership. They swore to my daughter & husband that it was the Camshaft sensor failing, wiring harness failing, it had a break in a wire and 1 sensor had a high resistance and another sensor had NO resistance. They quoted us $1750. and that it would fix the problem. Now after 3 weeks they say that wasn't the problem and that it was going to cost another couple of thousands of dollars. There was a important safety recall for 2016 Dodge Journeys on the crankshaft sensor &/or camshaft electrical connector terminal, which says it could cause a crash from the engine stalling while driving. They say it was certain Dodge Journey, Jeep Compass & Jeep Patriot. Vehicles manufactured May 9, 2016 to July 15, 2016 that was a Manufacturer Recall S89(Also, NHTSA safety recall # 16V907000 crankshaft or camshaft sensor, causing engine to stall) I've seen other people with the same problem. Not to mention the dealership is now saying there's a part they need and have no way of getting. WOW so we owe them almost 2K and they really don't know what the problem is. My daughter is a single mother of 2 and can't not have a car. She still makes payments on the Journey the dealership has. How can a business cover one vehicle for the same issue another is having??? That's total crap!! Either fix it under the recall for free or get her out of the vehicle without going upside down... Why should someone have to argue when you know that this problem exists??? It's hard enough these days & dealerships don't care they just want to blame you for the problem and continue to rack up for fixing something that should be covered, & that you cant get a part that the car needs? That one still stumps me, how can you not get a part for your own product?

01/11/2022
Components: SEATS
Incident Date: 01/11/2022
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcab8gt******
Summary

Passenger side head rest popped out while driving. When it popped there was also a loud noise.

12/15/2021
Components: AIR BAGS
Incident Date: 12/15/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3c4pdcbgxgt******
Summary

Head on Collison with light pole high speed the no airbags deployed. Vehicle was towed to tow yard is awaiting insurance to estimate damages.

11/15/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB8GT******
Summary

The contact owns a 2016 Dodge Journey. The contact stated while driving at 55 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the brake pads needed to be replaced. The contact stated that the brake pads were replaced. The contact also stated that the cruise control system failed to operate as designed, and the driver’s side window failed to open as needed. The contact stated that the Navigation System was inoperable and there were also several unknown warning lights illuminated upon starting the vehicle. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 35,000.

10/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcab5gt******
Summary

Catalytic converter is faulty and needs repaired.

10/21/2021
Components: POWER TRAIN
Incident Date: 10/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCFG6GT******
Summary

My car lost power at all due to transmission failure

10/07/2021
Components: ENGINE
Incident Date: 09/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcab9gt******
Summary

The contact owns a 2016 Dodge Journey. The contact stated they while driving 36 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact waited for ten minutes before restarting the vehicle and continue driving however, the failure recurred. The contact had the vehicle towed to the residence. The contact had an independent mechanic inspect the vehicle at the residence. The contact was informed that the crankshaft sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500.

09/10/2021
Components: SEATS
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG1GT******
Summary

Headrest randomly deployed. No accidents nor apparent reason.

09/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB2GT******
Summary

Throttle computer system. Vehicle would shut down while driving. Skid control turned off. No acceleration or wheel control.

08/30/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 08/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcbb6gt******
Summary

My car has many electrical problems, the power steering and today the engine burned out, I almost killed myself because the brakes did not respond to me

08/28/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG0GT******
Summary

Car struggles to gain power when accelerating. Will do small kicks when accelerating and struggle then will automatically kick off and speed up

07/28/2021
Components: POWER TRAIN
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcbg9gt******
Summary

As I was driving 80 miles hour on interstate, I begin to hear a whining noise and pulled into rest area (thankfully). As I pull in, the car stops moving and will not go anywhere...not reverse or drive. At this time Engine light comes on. No early warning signs. After waiting 7 hours on Chryslers Road Side Assistance to send a tow, it was towed to a Dodge dealership and found that the transmission pump has failed and sent metal shaving through the transmission. My car is the same make and model and manufacture date (9/2015) that the S44 recall covered (NHTSA Campaign ID Number 16V461000), however my specific VIN number is not included. Dodge area manager was contacted and refused to add it to the recall. Mileage is 82000 and I just drove the car off the used lot 1 1/2 months ago. This should be added to the recall and all Dodges of that make, model and year should be checked for potential failure and if it occurs, compensated for repairs. I had just driving through a large city with 5 lanes of traffic at a high rate of speed, and if it had stopped just a few moments before, we would have in a major, life threating accident.

07/24/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

Driving home from work (about 10:45p on 7/22/2021), when, without warning, the ETC (electronic throttle control) and the Trac light came on. This led to an immediate lose of power with no ability to accelerate. This happened 7 times from Sterling Boulevard to Loudoun County Parkway exit on Rt 7. At one point, I was almost rear-end after loosing power. This happened to me once before on 7/18/2021 at 11:30p, again I was driving home from work. I called the dealership on 7/22, because I was out of town from 719-7/21, in the morning to see if they could repair the issue. They could not get me in until July 28th. They assured me it was safe to drive. If it happened again, I was instructed to stop and reset the vehicle, which was done every time I lost power on 7/22, but they assured me the vehicle was safe to drive to a job I had Salisbury, Maryland on Saturday (3 hrs away). I ended up canceling the job. My concern is that upon researching the internet, there seemed to be too many of the same stories. This issue seems to be affecting Journeys and Chargers based on my research. If I was on an Interstate with a semi behind me, there is no way that driver could have braked in time.

07/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCABXGT******
Summary

The crankshaft sensor failed and vehicle stopped in the middle of the road. Very unsafe, no warning or anything

07/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB0GT******
Summary

I was traveling on the highway when the vehicle suddenly, without warning, stalled and stopped running. I was able to cruise until the vehicle completely stopped. I was able to restart the engine by pushing the "start" button to off and then pushing my brake and the engine restarted successfully where I can drive to the shoulder off the road. Engine light turned on. I have a OBD scanner tool and the code that the tool read is P0335 Crankshaft Position sensor malfunction. Circuit A. I have about 52,000 miles on my odometer. This is a huge safety issue. At high speed, if the car stalls, this could lead to a significant accident. There was no warning prior to the engine stalling. I have a service appointment at Marino CJD next week. Marino CJD is located at 5133 W Irving Park Rd, Chicago, IL 60641.

07/05/2021
Components: POWER TRAIN
Incident Date: 07/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3c4pddbg0gt******
Summary

The transmission quit pulling. Other 2016 dodge journey had same problem and we're recalled but mine wasn't included in this recall. Really horrible to place all this money in a newer vehicle and have these expensive problems that are a problem from factory. Very dangerous to just stop moving in mid drive.

06/23/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB2GT******
Summary

While driving my 2016 Journey in Raleigh, N.C. the vehicle was working fine until I came to a stop sign and it stalled. I was able to start it up and luckily no vehicle was behind me the first time it occurred. In Raleigh it did this again at a red light but because the vehicle behind me was still at a stop and I was aware from the time before I quickly restarted and drove with little fanfare. The Journey would drive fine, but when stopping at a sign or light or stopping in general the vehicle will stall. It buckle and then stalls as well. I was able to get home from Raleigh to Raeford NC because of driving on the highway. However, upon arriving in local roads in Raeford and having to stop at the lights, the Journey stalled at every light. I was able to start it up and drive a few times, and a few other times it would stall on first, or second try then work on next. It once stalled and took multiple times (more than 3) restarting before I was able to get it driving. At home I was able to get the vehicle safely into the driveway and upon starting it while in park it would idle normally and not shut off. I then put it in reverse to back up and it immediately started to buckle and then stalled. Put in in park and start the engine again and it would idle, went to drive and it stalled again. Restarted it in park and went to neutral and it would idle, but try to go to drive or reverse and it would start to buckle as if to shut off. Back in neutral or park and again it idles. It will role in neutral if I release the brakes too. Put it in drive or reverse and it stalls and shut off. Now I am unable to even get it out of my driveway. So I will have it towed to the dealership.

06/07/2021
Components: POWER TRAIN
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG2GT******
Summary

The contact owns a 2016 Dodge Journey. The contact stated while driving 30 Mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was driven to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was then towed to a dealer and it was confirmed that the transmission had failed and needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the Vin was not under recall. The vehicle was not repaired. The failure mileage was 46,600.

06/07/2021
Components: POWER TRAIN
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3c4pdcgg8gt******
Summary

Transmission had gone out at 102,368 miles. First service on the transmission is at 120,000 miles. Paid for the transmission out of pocket. It went out again 2 weeks later. Put in a 3rd transmission and it lasted several months and went out again. This will be the 4th transmission. There was a recall but I didn’t fall in the parameters but it’s the same issues as the recall, same year make and model. There no reason why it should be a recall. That’s 3 replacement transmission in under a year. All transmission were bought from Victorville motors. A dodge Chrysler car dealer.

05/04/2021
Components: POWER TRAIN
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G8AG52F33Z******
Summary

2016 DODGE JOURNEY. CONSUMER STATED THAT SHE LOSS POWER WHILE OPERATING HER VEHICLE. *LD THE CONSUMER STATED THAT THE THROTTLE BODY WAS REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS. *JS

04/27/2021
Components: POWER TRAIN
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

WHILE DRIVING AT A SPEED OF 40 AND TRYING TO ACCELERATE THE CAR SEEMS LIKE IT WILL STALL AND HAS A HARD TIME SHIFTING TO ANOTHER GEAR. THIS HAPPENS ON HIGHWAY AND ON CITY STREETS.

04/26/2021
Components: POWER TRAIN
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG4GT******
Summary

TL*THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER ON AT LEAST TWO OCCASIONS. THE VEHICLE WAS TAKEN TO WILLIAMSBURG CHRYSLER DODGE JEEP RAM (3012 RICHMOND RD B, WILLIAMSBURG, VA 23185) AND DIAGNOSED AS LOSS OF HYDRAULIC PUMP. ADDITIONALLY, THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 87,000.

04/15/2021
Components: POWER TRAIN
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG7GT******
Summary

2016 DODGE JOURNEY ISSUE WITH TRANSMISSION CLUNKING BETWEEN SECOND AND THIRD GEAR ALSO WHEN DRIVING DOWN THE HIGHWAY THE GEAR SHIFT WILL MOVE TO NEUTRAL ON ITS OWN. REFERENCE RECALL S44 CRANK SHAFT POSITION SENSOR.TRANSMISSION TO NEUTRAL, HAVE ISSUE WITH FLUID PRESSURE. ALSO CAR WHEN PLACED INTO REVERSE WILL NOT ALWAYS ENGAGE GEAR. CALLED AN TOLD TRANSMISSION DG2 MANUFACTURED 08/12/2015 TO 04/15/2016 RECALLED CAR MANUFACTURERS DATE 09/18/2015 HAS 62E TRANSMISSION ARE FAULTY COMPANY REFUSES TO HONOR OR RECALL. MECHANIC SAID MAY BE FAULTY HYDRAULIC PUMP COULD CAUSE A SEVERE ACCIDENT. CHECKED NHTSA CAMPAIGN 16V471000 FOR POWER TRAIN ISSUE.

04/13/2021
Components: SERVICE BRAKES
Incident Date: 04/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB7GT******
Summary

DRIVING IN A PARKING LOT AT A LOW SPEED, NO BREAKING AND 2 SENSORS CAME ON. ANTI-LOCK BRAKE AND TRACTION CONTROL LIGHT. NO REASON FOR THEM TO ENGAGE AND HAVE NOT TURNED OFF.

04/06/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB1GT******
Summary

IT JUST DIES AND SEVERAL TIMES IT HAD TROUBLE RESTARTING. THIS HAPPENED OVER THE WEEKEND AND THEN SEVERAL DAYS LATER IT DID IT AGAIN 3 TIMES IN A ROW.

04/05/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBGXGT******
Summary

TL* THE CONTACT'S FIANCEE OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE HER FIANCEE WAS DRIVING 35 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND PARK AT HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CHAMPIONSHIP 54 AUTO SALES (3349 VILLA POINT, OWENSBORO, KY 42303: (270) 684-4788) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCED THE FAILURE MULTIPLE TIMES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

04/04/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB9GT******
Summary

THE PASSENGER SIDE HEADREST CAME APART WHILE DRIVING. IT WAS PRETTY FORCEFUL THE PLASTIC PORTION SEPERATED FROM THE REST OF HEAD REST.

03/30/2021
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

WENT TO START CAR CAR STARTED MAKING CRANKING NOISES AFTER CAR STARTED WAS DRIVING DOWN STREET GOING ABOUT 40MPH ENGINE SHUT OFF AND STEERING WHEEL LOCKED UP TOOK IT TO GET DIONASTIC FOUND OUT IT WAS. A CRANKSHAFT SENSOR THERE IS A RECALL ON THIS PART BUT NOT UNDER THE MONTH MY CAR WASANAFACTURED

03/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG4GT******
Summary

I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY STOPPED. IT LOST ALL ELECTRIC POWER, NO EMERGENCY LIGHTS, CAN NOT SHIFT TO NEUTRAL, NO BRAKES, NO LIGHTS, CAN NOT UNLOCK DOORS, AND THE VEHICLE DOES NOT DETECT THE KEY FOB. THIS HAPPEN WHILE TRAVELING ON A RESIDENTIAL ROAD. DODGE DOES HAVE A RECALL FOR THIS ISSUE AND I WAS DIRECTED TO BRING THE VEHICLE TO THE DEALERSHIP FOR TROUBLESHOOTING AND REPAIR.

03/10/2021
Components: AIR BAGS,SEATS
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG8GT******
Summary

FOR NO REASON WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE HEADREST POPPED OUT AND NOW THE AIR BAG SENSOR LIGHT IS ON.

03/08/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG2GT******
Summary

OUT OF FUEL VEHICLE ENDED UP IN TRAFFIC WITH CARS ZIPPING BY. POLICE WERE CALLED BECAUSE THE TRANSMISSION COULD NOT BE PLACED IN NEUTRAL TO PUSH VEHICLE OUT OF TRAFFIC. HAD POLICE NOT ASSISTED IT WOULD RESULT IN BEING REAR ENDED WITH CHILDREN IN THE VEHICLE. THE POLICE NOR THE TOW TRUCK KNEW HOW TO PLACE VEHICLE IN NEUTRAL. 3 MONTHS LATER THE BATTERY DIED AND VEHICLE COULD NOT BE PLACED IN NEUTRAL TO ALLOW JUMP START. LUCKY THIS DID NOT HAPPEN IN TRAFFIC OR CHILDREN WOULD BE AT RISK AGAIN . THIS COULD ALSO HAVE BEEN AVOIDED EXCEPT THAT THERE IS NO IDIOT LIGHT ON DASH TO WARN OF BATTERY CONDITION.

03/08/2021
Components: AIR BAGS,SEATS
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG4GT******
Summary

PASSENGER SEAT HEAD RESTRAINT POPPED OPEN JUST SITTING IN MY GARAGE PROMPTING AIRBAG LIGHT.

03/01/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/15/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDDEG0GT******
Summary

BALLBARING AND STIRING PROBLOME..

02/16/2021
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG7GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE DRIVER'S AND PASSENGER'S SIDE HEAD LIGHTS WOULD INTERMITTENTLY FLICKER AND TURN OFF AND ON. THE CONTACT REPLACED THE BULBS SEVERAL TIMES HOWEVER, THE FAILURE PERSISTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RYAN MOTORS DODGE CHRYSLER LOCATED AT 1212 2ND ST W, WILLISTON, ND 58801 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 48,000.

02/12/2021
Components: POWER TRAIN
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG2GT******
Summary

TRANSMISSION IS NOW SLIPPING

02/12/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBGXGT******
Summary

DRIVING THE CAR ON THE HIGHWAY, IT STARTED TO SLOW DOWN; THE VEHICLE STOPPED AND DID NOT MOVE. MY CHILDREN AND I SCARED BUT THANK GOD HELP CAME. THE LIGHTS ON THE CAR TURNED ON, INDICATING SOMETHING WAS WRONG.I COULDN'T READ THE SIGN OR UNDERSTAND WHAT WENT WRONG. THE CAR WILL NOT STAY ON. IT SHUT OFF, AND THE CODE INDICATED THE CYLINDER IS NOT WORKING. I REPORTED IT AND TOWED THE DODGE DEALERSHIP VEHICLE BECAUSE THE REPRESENTATIVE SAID IT WOULD BE COVERED BECAUSE IT'S A RECALL. MY CAR IS STILL AT THE DEALERSHIP. MORE THAN TWO MONTHS AND NO ONE CAN TELL ME WHY THE CAR WON'T WORK.

02/09/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

MY CAR HAS BEEN MAKING A WEIRD NOISE AND THEY ALWAYS SAY THEY DOT HEAR IT. THE ELECTRICAL COMPONENTS GO ON AND OFF, LIGHTS , AIR CONDITIONER, FAN, ,VENT, RADIO ETC. I AM NERVOUS ABOUT DRIVING.

02/03/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 12/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG8GT******
Summary

THE BATTERY FUSE KEEPS BLOWING OUT TRUCK WON'T STOP RUNNING INTERNAL ELECTRICAL SYSTEMS KILLING BATTERY POPPING FUSES,AC THERMOSTAT SYSTEM AFTER BEING TURNED OFF KEEPS TURNING ITSELF BACK ON OVER AND OVER WON'T STAY OFF ,AFTER REPLACING BATTERY IN REMOTE TRUCK DRIVER SIDE DOOR FAILS TO OPEN OR UNLOCK ONLY PASSENGER SIDE WORKS,TRUCK WON'T ACKNOWLEDGE FULLY NEW BATTERY IN REMOTE TO START TRUCK ,LOCKS ME OUT OF TRUCK AND DOESN'T HONK TO TELL ME KEYS ARE INSIDE ANYMORE ,CRUISE CONTROL WILL NOT CANCEL , TRANSMISSION PUMP FAILS CAUSING STALLING IN GEAR NOT SHIFTING GEARS PROPERLY JUMPING OUT OF GEAR. ENGINE WON'T TURN OVER AFTER ELECTRICAL SYSTEMS DRAIN OVERNIGHT PARKED ONE DAY. RADIO STATION TURNS CHANNELS BY ITSELF WITHOUT TOUCHING ANYTHING. DRIVING.

01/20/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

EITHER SITTING OR DRIVING, THE CARS LIGHTS COME ON AND IT LOSES POWER AND STOPS. SOMETIMES WHEN I TRY TO START IT, IT WON'T START AND I JUST GOT A NEW BATTERY! THERE ARE SEVERAL PEOPLE HAVING THIS PROBLEM. I JUST GOT MY JOURNEY 2 MONTHS AGO, IT WAS USED, AND I NEVER COULD HAVE IMAGINED THE PROBLEM I HAVING WITH IT! THIS IS MY ONLY TRANSPORTATION, AND I NEED IT FOR WORK! SOMEONE SAID IT IS THE TIPM, OTHERS HAVE SAID IT'S THE BATTERY, ETC... THIS HAPPENS EITHER WHILE I'M DRIVING OR SITTING IDLE!

01/16/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

I WAS DRIVING DOWN THE STREET AND LOSS ALL POWER AND BRAKE CONTROL. NO WARNING LIGHTS AND NO NOTICE JUST SHUT OFF WHILE DRIVING, RADIO AND LIGHTS EVERYTHING CUT OFF WITHOUT WARNING.

01/12/2021
Components: SEATS
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG1GT******
Summary

I I SAT DOWN IN THE PASSENGERS SEAT AND ADJUSTED THE SEAT BACK. WHEN I LEANED BACK THE HEAD SNAPPED OUT WITH A DEGREE OF FORCE AND HIT ME IN THE BACK OF THE HEAD. IT APPEARS TO BE BROKEN AS IT WILL NOT GO BACK IN TO PLACE AND REMAIN THERE. THE CAR WAS IN PARK AT THE TIME AND WAS NOT HIT OR BUMPED BY ANOTHER VEHICLE.

12/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

I HAVE HAD THE CRANKSHAFT POSITION SENSOR REPLACED TWO TIMES NOW. THIS IS A DANGEROUS ISSUE AS THE CAR BECOMES DISABLED WHILE DRIVING.

12/11/2020
Components: POWER TRAIN,ENGINE
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

TL* THE CONTACT OWNS 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GEAR SHIFTER FAILED TO CHANGE GEARS. ADDITIONALLY, WHILE ACCELERATING THERE WAS ABNORMAL WINDING NOISE DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 146,000.

11/29/2020
Components: AIR BAGS,SEATS
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG7GT******
Summary

PASSENGER SIDE HEAD RESTRAIN IS DEPLOYED/BROKEN. CAME OUT TO CAR IN MORNING AND HEAD RESTRAIN WAS SPLIT OPEN. APPEARS TO BE BROKEN TABS AND CANNOT BE REASSEMBLED. NOW HAVE A BROKEN HEAD RESTRAIN ON PASSENGER SEAT. SEEMS UNSAFE. NOT MOVING, NOT NOT OCCUPIED.

11/24/2020
Components: SEATS
Incident Date: 11/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

WHILE MY CAR WAS PARKED IN THE DRIVE WAY AT MY HOUSE, THE PASSENGER SIDE HEAD REST RESTRAINT DEPLOYED WHEN NO ONE WAS IN THE VEHICLE. PARKED THE VEHICLE MONDAY (11/23/2020) AT 6:00 PM CST. WENT TO DRIVE THE CAR ON TUESDAY (11/24/2020) AT 11:30 CST AND THE HEAD REST RESTRAINT ON THE PASSENGER SIDE FRONT SEAT HAD DEPLOYED. THERE IS NO EVIDENCE OF THE VEHICLE BEING STRUCK WHILE PARKED.

11/23/2020
Components: SERVICE BRAKES
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG2GT******
Summary

WHEN DRIVING DOWN HILL ON THE FREEWAY ( 65 MPH OR FASTER) AND BRAKING TO SLOW THE CAR, A HEAVY VIBRATION AND WOBBLING OCCURS ON THE FRONT RIGHT SIDE ( TIRE, SUSPENSION). ALSO OCCURS WHEN CAR IS WASHED AND THE WHEEL IS WET. APPLYING BREAKS MAKES IT WOBBLE GOING AT A SLOWER SPEED, 25/35MPH

11/22/2020
Components: POWER TRAIN
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG6GT******
Summary

WHILE AT A STOP LIGHT VEHICLE STARTED ROLLING BACKWARDS AFTER LIGHT TURNED GREEN. VEHICLE WAS IN DRIVE AND WAS SOMEHOW NOT IN GEAR. HAD TO PLACE IN PARK THEN BACK TO DRIVE SEVERAL TIMES BEFORE IT FINALLY GOT IN GEAR. IT DID THIS SEVERAL TIMES THROUGHOUT THE DAY SO HAD TO GET CAR TOWED. TOOK CAR TO DEALERS AND THEY COULD NOT FIND THE PROBLEM. SUGGESTED WE REPLACE THE ENTIRE TRANSMISSION FOR ALMOST $5,000. THE CAR ONLY HAS 68,000 APPROXIMATELY. CAR WAS PURCHASED BRAND NEW IN 2016. STILL OWE MONEY ON THE VEHICLE AND ENDED UP TAKING THE CAR TO GET THE TRANSMISSION REBUILD ELSEWHERE.

11/18/2020
Components: ENGINE
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGGXGT******
Summary

MISSED SAFETY RECALL FOR TRANSMISSION OIL PUMP. VEHICLE LEAKS.

11/01/2020
Components: AIR BAGS
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

RECALL ON AIRBAG WIRE CHAFFING IN STEERING COLUMN, ENDS UP TO 2015, MY VEHICLE IS NOT COVERED SAYS THE DEALER, BUT IF YOU LOOK AT THE DATE OF MANUFACTURE IT WAS MADE 10/15 , BUT MY TITTLE SAYS ITS A 2016, NOW I DRIVE AROUND WITH AIRBAG LIGHT INTERMITTENTLY ON AND OFF. READING FURTHER ON RECALL SAYING DRIVERS AIRBAG MAY DEPLOY ANY TIME

10/19/2020
Components: SEATS
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

HEADREST DEPLOYED WHILE DRIVING. NO CRASH NO ONE IN PASSENGER SEAT OR BEHIND IT. DRIVING IN CITY ON A STRAIGHT STREET. UPON FURTHER INVESTIGATION IT APPEARS A SMALL PLASTIC PIECE THAT HOLDS A PIN HAS BROKEN OFF.

10/18/2020
Components: SEATS
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

PUT HEAD BACK ON HEAD REST & IT JUST DEPLOYED/CAME OPEN.

10/11/2020
Components: SEATS
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG9GT******
Summary

DRIVERS ACTIVE HEADREST DEPLOYED WHILE CAR UNOCCUPIED.

10/09/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB5GT******
Summary

PULLING TO GO UP BRIDGE OR HIGHWAY. TRACKING LIGHTS CHECK ENGINE LIGHT ABS LIGHT COMES OFF AND ON. BRAKING IS HARD

10/08/2020
Components: SEATS
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG4GT******
Summary

MY SON EXITED THE PASSENGER SIDE FRONT SEAT AND THE HEADREST DEPLOYED. WE WEREN'T INVOLVED IN AN ACCIDENT. WE HAD JUST PARKED THE CAR. I REVERSED INTO THE PARKING SPOT, PUT THE CAR IN PARK, AND WE EXITED THE CAR. I HEARD A THUMP WHEN WE CLOSED THE DOORS. WHEN I OPENED THE DOOR TO SEE WHAT HAPPENED, THE HEADREST HAD SPRANG FORWARD.

09/22/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON AND OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LARRY H. MILLER DODGE LOCATED AT 1800 W 104TH AVE, DENVER, CO 80234, WHO DIAGNOSED THAT THE EXHAUST MANIFOLD CRACKED DUE TO A DEFECTIVE CATALYTIC CONVERTER. THE VEHICLE WAS NOT YET REPAIRED. ADDITIONALLY, WHILE OPERATING THE VEHICLE SEVERAL LIGHTS LOCATED ON THE REAR LIFTGATE WOULD NOT ILLUMINATE OR WAS VERY DIM DUE TO AN ELECTRICAL SHORT IN THE TAIL GATE WIRING HARNESS. THE BRAKE LIGHTS, TAG LIGHTS AND SIGNAL LIGHTS WERE AFFECTED BY THE ELECTRICAL SHORT. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 103,000.

09/15/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG3GT******
Summary

MY CAR STARTED WHINING BAD AND LOSS POWER IT WAS STUCK IN ONE GEAR. NOW I'M HAVING TO GET A NEW TRAINSMISSION I HAVE 113,000MILES ON IT AND ONLY 4 YRS OLD BEFOR THIS HAPPENED I HAVE TO REPLACE 2 ROCKER ARMS AT 2 DIFFERENT TIMES ON 2 DIFFERENT CAMS THE ROCKER ARMS ARE A TERRIBLE DESIGNED IN THIS CAR AND GO BAD EASILY AND COST ALOT OF TIME AND MONEY TO GET THEM REPLACED

09/09/2020
Components: POWER TRAIN
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG7GT******
Summary

DRIVING DOWN THE ROAD MY JEEP STARTED WHINING. THE MORE THE PRESSED THE GAS THE MORE IT WOULDN'T GO INTO GEAR. I STOPPED AND TRIED GOING AGAIN AND IT WOULDN'T GO JUST THE RPM'S WAS GOING UP AND NO MOVEMENT.

09/04/2020
Components: POWER TRAIN
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG0GT******
Summary

THE TRANSMISSION STARTED TO SLIP AND THE RPM'S WERE REALLY HIGH. COULD ONLY DRIVE 40 MPH.

08/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

THE FRONT PASSENGER HEADREST DEPLOYED WHILE THE CAR WAS PARKED AND SHUT OFF IN THE DEIVEWAY.

08/16/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

WHEN DRIVING, AT ANY SPEED OR UPON ACCELERATION, THE ENGINE SUDDENLY LOSES POWER AND GOES TO 1500RPM(APPROX.) WITH A TRACTION CONTROL LIGHT AND BATTERY CHARGING LIGHT ( CAR SWERVING LIGHT AND RED LIGHTNING BOLT LIGHT) ILLUMINATED. AT HIGHWAY SPEEDS THIS IS VERY HAZARDOUS, ON THE STREET ITS VERY FRUSTRATING. WHEN VEHICLE IS BROUGHT TO A STOP AND COMPLETELY SHUTDOWN, THEREBY RESETTING THE ECM, THE VEHICLE STARTS NORMALLY AND DRIVES NORMALLY( SOMETIMES!) ON OTHER OCCASIONS AFTER BEING PUT INTO GEAR AND PROCEEDING THE SAME THING OCCURS AND ENGINE WILL NOT REV OVER 1500-1800 RPMS AND SO LONG AS YOU ARE NOT GOING UP A HILL WILL SHIFT NORMALLY TO GET TO ABOUT 40 MPH TOPS, ON A HILL HOWEVER SPEED WILL DROP TO ABOUT 15-20 DEPENDING ON THE HILL I GUESS. THIS HAPPENED ON 8-15-20 AND CAR RESET AND DROVE NORMALLY AFTER THAT WITH NO ISSUES BUT THE FOLLOWING MORNING AS I LEFT HOME FOR WORK IT OCCURRED 2 BLOCKS AWAY FROM HOME AND AFTER RESETTING CAR VIA SHUTTING IT DOWN SEVERAL TIMES THE ISSUE WOULD NOT "SELF CURE". HOPEFULLY, AS THIS IS SUNDAY AT 5 AM WHEN THE MECHANIC TROUBLESHOOTS IT DISPLAYS THE SAME BEHAVIOR AND I WILL UPDATE THIS POST.

08/03/2020
Components: SEATS
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG7GT******
Summary

THE HEADREST POPPED OUT AND WON'T GO BACK IN WHILE I WAS DRIVING ON THE HIGHWAY. NO SUDDEN STOP. JUST DRIVING AS USUAL AND IT POPPED OUT AND WILL NOT GO BACK IN.

07/22/2020
Components: ENGINE
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAITED FOR A FEW MINUTES AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PURCHASED HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. FRESNO CHRYSLER DODGE JEEP RAM (6162 N BLACKSTONE AVE, FRESNO, CA 93710) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

07/20/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG0GT******
Summary

ENGINE KEEPS LOSING POWER AND DYING. CRUISE CONTROL REVES ENGINE TO HIGH UP AND DOWN FOR NOW REASON ON A STRAIGHT STRETCH OF STREET WHEN YOURTURN TO THE LEFT TO SHARP THE ENGINE DIES.

07/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

I WENT TO GO TO TOWN, OPENED THE DRIVER'S DOOR, STARTED WORKING THE LEVER TO RAISE THE SEAT, NEXT THING I KNEW THERE WAS A LOUD BANG AND THE HEADREST EXPLODED. THERE WAS A SMALL PIECE OF BLACK PLASTIC THAT LANDED IN THE SEAT. THE VEHICLE WAS SITTING IN MY DRIVEWAY, THE IGNITION WAS STILL OFF.

07/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

AROUND 11 MTHS AGO.PRESTON DEALERSHIP REPLACED 3 CENSORS BUT STILL ENGINE LIGHT CAME ON . THEN REPLACE ENGINE HARNESS IT WAS OK UNTIL LAST WEEK WHEN MY ENGINE LIGHT CAME ON AGAIN AND CAR STALLED ALL 3 TIMES.HARD TIME STATING .AFTER AROUND 8 HOURS LIGHT GOES OUT .HAD CODE READ BY AUTO ZONE SHOWROOM CRANKSHAFT SENSOR AND HATNESS..ITS VERY UNSAFE WHEN MY CAR STALLS ON HIGHWAY IN HEAVEY TRAFFIC AT 70 MPHS. PLEASE HELP.

07/15/2020
Components: ENGINE
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND COASTED TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CRANKSHAFT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. CRONIN CHRYSLER DODGE JEEP RAM LOCATED AT 518 W MAIN ST, LEBANON, OH 45036, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

07/09/2020
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

MY AIRBAG LIGHT KEEPS COMING ON AND GOING OFF. MY ABS LIGHT STAYS OFF AFTER STARTING AND WHILE DRIVING. NOW MY BRAKE LIGHT IS ON. THE BRAKE POPS ON AFTER I BEGAN TO DRIVE AND STAYS ON.

07/03/2020
Components: STEERING,STRUCTURE,SERVICE BRAKES
Incident Date: 06/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

MY VEHICLE WAS IN MOTION ON A CITY STREET WHEN SUDDENLY MY STEERING WHEEL LOCKED AND BRAKE WERE HARD TO PUSH CAUSING ME TO SIDE SWIPE A PARKED CAR.

06/17/2020
Components: POWER TRAIN,ENGINE
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB0GT******
Summary

THE ENGINE ON MY CAR WAS STALLING AND IT DIED IN THE MIDDLE OF A BUSY ROAD. THANKFULLY, IT HAPPENED IN THE TURNING LANE SO I DIDN'T GET HIT. THOUGHT IT WAS THE BATTERY, SO WE BOUGHT AND NEW ONE AND HAD IT REPLACED. THE CHECK ENGINE LIGHT CAME ON AFTER THE BATTERY WAS REPLACED AND THE CAR ENGINE WOULD JUST TURN AND STALL AND WOULD NOT START. HAD TO TOW MY CAR TO THE DEALERSHIP. I CALLED AND THERE WERE NO RECALLS LISTED FOR MY VIN, BUT I SAW A CHRYSLER RECALL S89 THAT WAS FOR 2016 DODGE JOURNEYS FOR ENGINE STALLING AND WOULD NEED THE CAMSHAFT OR CRANKSHAFT SENSOR REPLACED. IT AFFECTS 2016 DODGE JOURNEYS MANUFACTURED MAY 9, 2016 TO JULY 15, 2016. MY 2016 DODGE JOURNEY WAS MANUFACTURED ON JULY 11, 2016. HAD DIAGNOSTICS RAN (AT MY EXPENSE) AND THE CRANK SENSOR NEEDS TO BE REPLACED. CHRYSLER WAS CONTACTED AND IS GIVING ME THE RUNAROUND TO FIXING THE ISSUE ALL BECAUSE THE RECALL IS NOT ON MY VIN. *TR

06/10/2020
Components: ENGINE
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

STALLING IN TRAFFIC WHILE DRIVING, VERY DANGEROUS WITH MY FAMILY IN CAR. WHEN YOU CRANK UP THE CAR AND START DRIVING IT JUST SHUTS OFF NO MATTER HOW FAST OR SLOW YOU'RE GOING. SCARED TO DEATH, JUST HAD TO PARK IT UNTIL WE FIND OUT WHAT'S GOING ON. WE READ ABOUT A NUMBER OF COMPLAINTS VERY SIMILAR TO WHAT WE'RE GOING THROUGH. PLEASE HELP!! *TR

06/09/2020
Components: WHEELS,SERVICE BRAKES
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG5GT******
Summary

THIS IS THE SECOND TIME THE REAR ABS WHEEL SPEED SENSOR FAILED. MY VEHICLE HAS 26,651 MILES ON IT. THIS CAUSED ME TO HAVE TO PULL OVER ON AN INTERSTATE IN ORDER TO CHECK TO SEE WHAT WAS HAPPENING. THIS WAS A SAFETY CONCERN FOR ME AND I ASKED THE DEALERSHIP THEY SAID IT'S A KNOWN ISSUE BUT NO RECALLS ON IT. *TR

06/04/2020
Components: ENGINE
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGBXGT******
Summary

THE CAR STALLED WHILE I WAS DRIVING DOWN THE HIGHWAY AND WOULD NOT RUN. THE CRANKSHAFT SENSOR WAS FOUND TO BE THE CAUSE OF ISSUE UPON DIAGNOSIS. DODGE HAS A RECALL UNDER CAMPAIGN S49 BUT MY DECLINED TO FIX MY VEHICLE UNDER THE RECALL SINCE IT WAS BEYOND THE MANUFACTURING DATE RANGE. *TR

06/01/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG2GT******
Summary

THE AIR CONDITIONING TURNS ON BY IT SELF. WE'VE TRIED MANY DIFFERENT THINGS AND IT STILL JUST TURNS ON BY ITSELF. *TR

05/27/2020
Components: SEAT BELTS
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG4GT******
Summary

PASSENGER SEAT BELT WON'T REMAIN CONNECTED. EASILY DISCONNECTED WITH A SLIGHT PULL. *TR

05/24/2020
Components: AIR BAGS
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG4GT******
Summary

I WAS DRIVING DOWN I5 (HIGHWAY) GOING 70 MILES PER HOUR AND MY HEADREST AIR BAG WENT OFF WITH NO WARNING. CAUSING ME TO ALMOST LOSE CONTROL OF MY CAR. LUCKILY I DID NOT HIT ANYONE, OR WRECK MY CAR. THERE WAS NO REASON FOR MY HEADREST AIR BAG TO GO OFF. *TR

05/16/2020
Components: SUSPENSION
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG7GT******
Summary

WE WERE DRIVING THE CAR WHEN STEERING SUDDENLY BECAME ALMOST IMPOSSIBLE. IT WAS FRIGHTENING AND DANGEROUS. WE WERE FINALLY ABLE TO MUSCLE THE CAR TO THE SIDE OF THE ROAD, DODGING TRAFFIC ALL THE WAY, AND STOP. WE TOOK IT TO THE SHOP AND WERE INFORMED THE RACK AND PINION STEERING HAD GONE OUT. WE TOOK THE CAR TO THE SHOP AND THE MECHANIC TOLD US WHAT HAD HAPPENED. THE REPAIR WORK WAS VERY EXPENSIVE BUT WHAT WAS SHOCKING WAS TO FIND OUT THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THE JOURNEY WHICH DODGE HAS ELECTED TO IGNORE. BELOW IS A LINK TO ONE SITE WHICH REPORTS THIS. THIS IS IRRESPONSIBLE. HTTPS://WWW.CARPROBLEMZOO.COM/DODGE/JOURNEY/STEERING-RACK-AND-PINION-PROBLEMS.PHP *TR

05/05/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBGXGT******
Summary

CAR VIBRATE WHEN ON THE FREEWAY, I WAS TOLD MY MOTOR MOUNTS WHICH WERE REPLACE 2018. *TR

04/29/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB8GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED, FAILED TO ACCELERATE AND STALLED WITH AN UNKNOWN WARNING LIGHT FLASHING. THE VEHICLE WAS TOWED TO POWAY CHRYSLER JEEP DODGE RAM (13811 POWAY RD, POWAY, CA 92064), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

04/24/2020
Components: ENGINE
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG7GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A TUNE-UP. THE MECHANIC INFORMED THE CONTACT THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE STARTED TO MISFIRE AFTER THE IGNITION COILS WERE REPLACED. ADDITIONALLY, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE CYLINDER HEAD WAS DEFECTIVE AND NEEDED TO BE REPLACED. STOCKTON DODGE CHRYSLER JEEP RAM (3333 AUTO CENTER CIR, STOCKTON, CA 95212) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY NOR SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,582.

04/21/2020
Components: POWER TRAIN,ENGINE
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

04/16/2020
Components: SERVICE BRAKES
Incident Date: 04/13/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCGB5GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

04/14/2020
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB7GT******
Summary

WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR

03/27/2020
Components: ENGINE
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4GT******
Summary

WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.

03/24/2020
Components: SEATS
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB5GT******
Summary

WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT

03/21/2020
Components: POWER TRAIN
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

I WAS DRIVING AND MY CAR SUDDENLY WOULDNT SHIFT GEARS. RECENTLY BEFORE THAT MY CAR WAS IN A BODY SHOP GETTING REPAIRED DUE TO A FENDER BENDER A COUPLE MONTHS BEFORE. BUT I HAD NO WARNING OR NO WARNING LIGHT COME ON TIL THE CAR WOULD NO LONGER DRIVE. RIGHT BEFORE IT STOP DRIVING IT DID REV HIGH AND THEN JUST STOP DRIVING NEVER HAD ANY PROBLEMS BEOFEE THIS

03/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBGXGT******
Summary

DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED

02/26/2020
Components: ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG3GT******
Summary

THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.

02/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME MAKE A YEAR HAD BEEN RECALLED DUE TO THIS ISSUE AND I WAS WONDERING WHY MY VIN # WAS NOT. CAN YOU HELP ME SO THAT THIS ISSUE WON'T HAPPEN AGAIN AND A REIMBURSEMENT HAD WELL,

02/21/2020
Components: POWER TRAIN
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

I BROUGHT MY VEHICLE TO A MECHANIC TODAY AND FOUND THAT THE PROBLEM I AM HAVING WITH THE TRANSMISSION LOSING POWER IS IDENTICAL TO RECALL S44. WHEN I STEP ON THE GAS I OFTEN INITIALLY LOSE POWER. IT ISN'T COMING UP AS MY VIN BEING INCLUDED IN THE RECALL, BUT I BELIEVE IT SHOULD BE. I SPOKE WITH CHRYSLER RECALL AND THEY OPENED CASE# 75725905 AND I HAVE AN APPOINTMENT SET UP FOR NEXT MONDAY AT 10:30 AT KOONS DEALER IN VIRGINIA TO HAVE IT LOOKED AT. THANK YOU

02/21/2020
Components: ENGINE
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG0GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AFTER THE FAILURE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS LOW COMPRESSION ON CYLINDER NUMBER 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

02/11/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT

02/07/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 108,000.

02/03/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

WHEN YOU TRY TO START CAR IT IS NOT CONNECTING

01/29/2020
Components: ENGINE
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG8GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AN ABNORMALLY LOUD TAPPING SOUND WAS HEARD COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THEN STALLED. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO (PATTY PECK HONDA LOCATED AT 555 SUNNYBROOK, RD, RIDGELAND, MS 39157, (601) 957-34000) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT METAL SHAVINGS WAS FOUND IN THE ENGINE OIL AND THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

01/28/2020
Components: ENGINE
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. ON SOME OCCASIONS THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE CAMSHAFT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE LANDERS CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT 315 E GOODMAN RD, SOUTHAVEN, MS 38671, WHERE THE CAMSHAFT SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT CONCERNED THAT THE REPAIR WAS NOT SUFFICIENT TO FIX THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

01/28/2020
Components: STEERING
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB5GT******
Summary

VEHICLE WAS STATIONARY IN DRIVE WAY. STARTED THE VEHICLE (VERY COLD OUTSIDE), POWER STEERING FLUID STARTING POURING OUT THE BOTTOM OF THE CAR AND THE CAR IS VERY HARD TO STEER. TOOK IT TO THE SHOP AND THEY SAID IT WAS SOMETHING WITH THE POWER STEERING POWER ASSIST HOSE.

01/27/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB1GT******
Summary

I WAS RIDING DOWN A BUSY HIGHWAY AND DOING 55MPH MY CAR STARTED TO STALL AND JUST CUT OFF, I COULDN'T GET OVER TO THE SLOW LANE ALOT OF TRAFFIC. IT CUTOFF AND I HAD TO GET OUT THE CAR AND WAVE OTHER CARS OFF SO THEY WOULDNT HIT ME. AS I GOT TO A SAFE AREA FROM HELP OF ANOTHER DRIVER THE CHECK ENGINE LIGHT WAS ON. I CUT THE CAR OFF AND CALLED MY HUSBAND AND HE SAID AFTER 10 TO TRY AND START IT BACK UP AND IT DID IT CRUNK BACK UP AND I DROVE SLOWLY HOME WITH HAZARD LIGHTS ON AND WHEN I GOT HOME AND CUT THE CAR OFF I LET IT SIT FOR 10 MINUTES AGAIN AND WHEN I TURNED IT BACK ON THE CHECK ENGINE LIGHT WAS OFF. THIS WAS SCARY FOR ME AND WHEN I RESEARCHED THIS PROBLEM IT SHOWS IT'S A RECALL FOR A CRANKSHAFT POSITION SENSOR BUT MY CAR IS NOT IN THE RECALL AND I CANT UNDERSTAND WHY NOT THIS COULD HAVE CAUSE ME AND MY FAMILY TO HAVE DIED BECAUSE OF THIS DODGE NEED TO INCLUDE ALL DODGE JOURNEYS AS I SEE ALOT OF PEOPLE ARE HAVING THIS ISSUE MY MILEAGE IS 68000.

01/22/2020
Components: POWER TRAIN
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG4GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SHOULDER AND THE VEHICLE WAS RESTARTED. THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN AN UNKNOW MECHANIC FOR ROUTINE MAINTENANCE AND THE CONTACT WAS INFORMED THAT THERE WAS A TRANSMISSION FLUID LEAK. ADDITIONALLY, THE GEAR SHIFTER WAS SHIFTED TO REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO BE TOWED TO AN UNNAMED DEALER, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/23/2019
Components: SERVICE BRAKES
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG1GT******
Summary

HAD ABOUT 20,000 MI ON THE ODOMETER AND BRAKES START TO PULSATE VERY BAD, CAUSING LOTS OF VIBRATION IN THE STEERING WHEEL. HAD DEALER CHECK BRAKES AND SHOWED LITTLE SIGNS OF WEAR ON THE PADS. THIS CONTINUED TILL I FINALLY HAD THE BRAKES AND ROTORS REPLACED WITH AFTERMARKET VENTILATED ROTORS AND NEW BRAKE PADS. AFTER ONLY 200 MILES, VEHICLE IS AGAIN VIBRATING VERY BAD ON HARD BRAKING AND STEEP INCLINES. GOING TO HAVE DEALER CHECK THE CALIBERS ON THE FRONT TO SEE IF ONE IS STICKING, WHERE BRAKES WERE CHANGED. NEVER HAD THIS OCCUR IN ANY OTHER VEHICLE WHERE THE PULSATING RETURNED AFTER REPLACING BRAKES AND ROTORS.

12/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG9GT******
Summary

VEHICLE WAS STATIONARY AND REMOTE STARTED FOR ABOUT 5 MINUTES. WE LOADED UP OUR CHILDREN IN THE CAR AND STARTED SMELLING A STRONG PLASTIC/RUBBER BURNING SMELL THAT STINGS IN THE THROAT. THE SMELL WAS COMING OUT OF THE HEAT VENTS, COULD BE SMELLED OUTSIDE THE CAR AND UNDER THE HOOD. WE SHUT OFF THE VEHICLE AND I LOOKED FOR THE SOURCE OF THE BURNING, BUT DIDN'T IMMEDIATELY FIND IT. AFTER SOME TIME WE RESTARTED AND WAITED ABOUT 5 MINUTES AND IT CAME BACK AGAIN. THIS TIME I LOCATED A GLOWING RED CHASSIS GROUND STRAP WIRE THAT WAS BURNING OFF THE COATING. THE CAR WAS TOWED TO MY HOUSE FOR INSPECTION DURING DAYLIGHT HOURS. I NOTICED THAT THE METHOD OF ATTACHMENT OF THE SHEET METAL CLIP TO THE MOTOR MOUNT SEEMS DUBIOUS AS THIS TYPE OF CONNECTION MAY CAUSE HIGH ELECTRICAL RESISTANCE AND LEAD TO HEAT BUILD-UP. FORTUNATELY THIS HAPPENED WHEN THE VEHICLE WAS PARKED AND WE WERE WAITING ON WARM-UP. HAD MY WIFE JUST DRIVEN OFF THE SMOKE SMELL WOULD HAVE BEEN A DISTRACTION AND COULD LEAD TO INCREASED CRASH RISK. ALSO WHEN THE WIRE FINALLY BURNED AND DISCONNECTED THE CIRCUIT, THE VEHICLE COULD HAVE STALLED IN AN VERY DANGEROUS SITUATION AND LEAD TO A CRASH. PHOTOS ADDED *DT *DT *DT*JB*JB *DT *TP*DT*DT*JB*DT*JB*DT*JB

12/02/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

ENGINE CUTS OFF WHILE GOING DOWN THE ROAD WITHOUT WARNING. THE PROBLEM IS THE CRANKSHAFT POSITION SENSOR. VERY DANGEROUS NEARLY KILLED MY WIFE AND I WHEN A 18 WHEELER BARELY MISSED US. WE WERE ON A MAJOR INTERSTATE DOING 70MPH WHEN IT JUST SHUT OFF. THERE ARE ACTIVE RECALLS FOR THIS PROBLEM. CHRYSLER IS AWARE OF THE PROBLEM BUT WILL ONLY TALK TO PEOPLE WHOSE VEHICLE IS LISTED UNDER THEIR RECALL LIST. THE PROBLEM IS A LOT MORE WIDESPREAD. RECALL NUMBER IS S-89

12/02/2019
Components: ENGINE
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE VEHICLE UNINTENTIONALLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND EMAIL THEM THE INFORMATION. THE FAILURE MILEAGE WAS 69,000.

11/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

THE CATALYTIC CONVERTER ALWAYS A PROBLEM TWO TIMES I CHANGE THIS BUT AFTER 3 MONTHS BROKEN AGAIN

11/19/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGBXGT******
Summary

ENGINE HAS STALLED NUMEROUS TIMES, OR CUT OFF COMPLETELY RESULTING IN THE STEERING AND BRAKES TO NOT WORK, THERE IS A RECALL BUT, DEALER SAID THAT IT DOESN'T PERTAIN TO MY VEHICLE, THIS WAS AT APPROXIMATELY 73,000 MILES

11/18/2019
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

I WAS DRIVING TO WORK AND THERE WAS A STRANGE SMELL AS IF GAS FILLED THE CAR UP AND I GOT OUT AND MY HEAD WAS HURTING FROM THE SMELL AND I GOT NAUSEOUS AND THREW UP. WHILE I WAS DRIVING IT I ALMOST PASSED OUT. ALSO MY VOLUME GOES UP AND DOWN BY ITSELF AND THE A/C TURNS ON AND OFF.

11/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG9GT******
Summary

SHORTLY AFTER PURCHASING MY VEHICLE, I STARTED HAVING PROBLEMS WITH IT. THE TRACTION CONTROL LIGHT, ABS LIGHT AND SERVICE AWD LIGHT CAME ON. THE CAR WOULDN'T LET ME ACCELERATE UPON THE INITIAL ACCELERATION. I WOULD HAVE TO EITHER SLAM ON THE BRAKES HARD OR PUSH THE ACCELERATION ALL THE WAY TO THE FLOOR. I TOOK IT BACK TO WHERE I GOT IT FROM AND THEY SAID IT WAS THE RIGHT FRONT PASSENGER ABS SENSOR THAT WENT BAD. THEY FIXED IT AND IT WAS FINE. HERE WE ARE 3 MONTHS LATER AND THE ISSUE IS HAPPENING AGAIN.

11/12/2019
Components: ENGINE
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG9GT******
Summary

ENGINE SHUT OFF ON FREEWAY AND OVERHEATED

11/08/2019
Components: STEERING,ENGINE
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG6GT******
Summary

THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.

11/07/2019
Components: SERVICE BRAKES
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCEG6GT******
Summary

BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.

11/06/2019
Components: ELECTRICAL SYSTEM,BACK OVER PREVENTION
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG8GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

10/17/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 254-3294), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V461000 (STEERING). THE FAILURE MILEAGE WAS 62,292.

10/16/2019
Components: ENGINE
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

VEHICLE NEARLY STALLS AT HIGHWAY SPEEDS. TOTAL LOSSOF POWER. TURN VEHICLE OFF AND RESTARTS. TAKEN TO DEALER AND FOUND TO BE BAD CRANK SENSOR.

10/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB

10/02/2019
Components: ENGINE
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.

09/23/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG8GT******
Summary

TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.

09/19/2019
Components: POWER TRAIN
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG1GT******
Summary

MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A SECOND OPINION. I HAVE LEARNED THAT THERE IS A RECALL FOR POWER TRAIN TRANSMISSIONS ON 2016 DODGE JOURNEY. GIVEN THE AVERAGE LIFE EXPECTANCY OF AN AUTOMATIC TRANSMISSION AND OUR VEHICLE'S SPECIFICATIONS, IT SEEMS EVIDENT THAT THIS ISSUE CORRESPONDS WITH THE MANUFACTURER'S RECALL.

09/19/2019
Components: POWER TRAIN
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG1GT******
Summary

MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER JUST 3 YEARS. SEEMS TO BE A RECURRENT ISSUE WITH THIS MAKE, MODEL AND YEAR. WE STILL OWE A LOT OF MONEY ON THE CAR SO WE CANNOT SCRAP OR TRADE IT. NOT GETTING MUCH HELP FROM CUSTOMER SERVICE DESPITE ALL OF THE SIMILARITIES WITH THE PRIOR RECALL. MAYBE FORCED TO PAY THOUSANDS FOR THIS REPAIR. WARRANTY JUST EXPIRED AT 60000 MILES WHICH WOULD HAVE COVERED THE POWER TRAIN. THIS ISSUE HAS BEEN A PERFECT STORM. I WISH MY FAMILY COULD GET SOME HELP.

09/17/2019
Components: POWER TRAIN
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (301-459-6800, LOCATED AT 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784). AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 26, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *DT*JB

09/17/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON

09/16/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.

09/16/2019
Components: ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS FORCED TO TURN ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS RESTARTED. THE CONTACT DROVE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116, 972-427-4019) WHERE SHE WAS INFORMED THAT THE CRANKSHAFT AND THE OTHER WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A YEAR LATER, WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER. UPON TAKING THE VEHICLE BACK TO THE SAME DEALER, THE CONTACT WAS INFORMED OF HAD TWO OTHER UNKNOWN AND UNRELATED RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS AGAIN DUE TO THE CRANKSHAFT; HOWEVER, THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.

09/11/2019
Components: ENGINE
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

ENGINE STALLS WHILE DRIVING CAUSING VEHICLE TO SHUT OFF WITH NO WARNING. IT HAS TO COAST TO A STOP AS POWER STEERING AND BRAKES GO OUT ONCE SHUT OFF. THIS IS VERY DANGEROUS AND COULD CAUSE A FATAL ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE SHOP AND NOTHING COULD BE FOUND WRONG WITH IT. THIS IS VERY FRUSTRATING AND POTENTIALLY FATAL.

09/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH THE VEHICLE. THE FUSES BLEW OUT WHEN A CHARGER WAS PLACED IN THE OUTLET AND THE AIR CONDITIONER AND POWER WINDOWS WORKED INTERMITTENTLY. ALSO, THE CONTACT FELT THE TRANSMISSION SLIPPING WHILE DRIVING, THE VEHICLE'S WATER TEMPERATURE OVERHEATED AND REMAINED ON THE "H" SETTING, AND THE VEHICLE STALLED WHILE DRIVING ON AN INCLINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE VEHICLE WAS TAKEN TO DEPENDABLE CHRYSLER DODGE JEEP RAM (21415 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 883-9060) FOR THE RECALL REPAIR. AFTER THE REPAIR, THE CONTACT EXPERIENCED FAILURES WHILE DRIVING VARIOUS SPEEDS AND A BURNING ODOR WAS PRESENT. THERE WAS NO SMOKE OR FLAMES. THE CONTACT HAD TO TURN THE VEHICLE OFF AND WAIT TEN MINUTES TO RESTART IT IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE DEALER WAS CONTACTED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. *TR*JB

08/28/2019
Components: SERVICE BRAKES
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG4GT******
Summary

BRAKES AND PUCKS, DRUMS, BOTH FRONT AND REAR. NEEDED REPLACEMENT AT 19500 MILES, VERIFIED THE REMOVED PARTS, WERE TOTALLY RUSTED AND DEFORMED. NUMEROUS VEHICLES AND MOST HAD 50,000 MILES PLUS BEFORE REPLACEMENT. THE ITEMS REMOVED BORDERED ON SAFETY ISSUES.

08/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE SPEEDOMETER STARTED TO FLUCTUATE. THE BATTERY WARNING INDICATOR ALSO ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT WAS CONCERNED THAT THE FAILURE WOULD RECUR. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,866.

08/22/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE TRANSMISSION SYMBOL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE HUM VEHICLE DETECTOR TRACKING SYSTEM THROUGH VERIZON DETECTED FAILURE CODES FOR THE CAMSHAFT AND SOLENOID. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

08/17/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

MY 2016 DODGE JOURNEY EXPERIENCED A CRANKSHAFT POSITION SENSOR "A" CIRCUIT MALFUNCTION (OBD CODE P0335) WHILE I WAS DRIVING, RESULTING IN AN ENGINE STALL AND TOTAL LOSS OF POWER. NEARLY RESULTED IN A CRASH. I'VE SINCE OBSERVED FROM OTHER DRIVERS THAT THIS IS A VERY COMMON FAILURE ON THE DODGE JOURNEY, AND A SERIOUS SAFETY ISSUE. A RECALL FOR THIS PROBLEM (SAFETY RECALL S89 / NHTSA 16V-907) WAS ISSUED IN FEBRUARY 2017, BUT APPLIES ONLY TO A LIMITED NUMBER OF VEHICLES BUILT FROM MAY TO JULY 2016. BASED ON MY OWN EXPERIENCE AND THAT OF OTHER OWNERS AS REPORTED ONLINE, I BELIEVE THE ISSUE IS MORE WIDESPREAD THAN THE NHTSA APPARENTLY BELIEVES, AND I SUGGEST THAT THE EXISTING RECALL BE EXPANDED CONSIDERABLY.

08/16/2019
Components: AIR BAGS
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG2GT******
Summary

AIRBAG LIGHT FLASHES ON AND OFF.

08/05/2019
Components: ENGINE
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

AT THE END OF JAN/BEGINNING OF FEB I CONTACTED DODGE CARES WITH CATALYTIC CONVERTER ISSUE AND MY CAR WAS JUST AT WARRANTY OF THE THAT 30 MILES FROM WARRANTY AND WANTED THEM TO GIVE AN EXTENSION BECAUSE AS SOON AS THE LIGHT CAME ON I COULD NOT GET TO THE DEALERSHIP. I HAVE A 2016 DODGE JOURNEY AND HAVE LONG COMMUTES. I WAS ABLE TO HAVE A MOBILE MECHANIC DIAGNOSE FOR ME. DODGE WAS UNHELPFUL AND WOULD ONLY TAKE THEIR DEALERSHIPS DIAGNOSTIC. THEN 6 WEEKS LATER IT COMES OUT THAT DODGE 2016 JOURNEYS ARE HAVING CATALYTIC ISSUES BUT MINE WILL NOT ANYTHING MAILED OUT IF AFFECTED UNTIL Q4 OF 2019 AND DODGE IS ALSO TELLING ME AT THIS POINT MY CAR WHICH IS A V4 DODGE 2016 WITH CATALYTIC FAILURE AT THE MILEAGE I TOLD THEM IS NOT PART OF THE RECALL. IT REALLY DOES NOT MAKE SENSE THAT MINE WOULD NOT BE. I ALREADY PAID TO HAVE A MOBILE DIAGNOSE. I HAVE BEEN TREATED HORRIBLY BY 2 OF THERE DEALERSHIPS AND RIPPED OFF WHICH IS WHY I AVOID THEIR DEALERSHIPS LIKE THE PLAGUE. THIS NEEDS TO BE ADDRESSED. THIS CAR HAS HAD SO MANY EXPENSIVE REPAIRS. ALL RIGHT OUT OF WARRANTY!!! THE CODE P0420 CAME ON AND I NOTIFIED DODGE OF THE PROBLEM IN JAN 23 2019 AND THEN IN MARCH THEY START WITH CAT PROBLEMS. I HAVE ATTACHED THE DODGE CARES MESSAGES AND ALSO THE DODGE CHAT SUPPORT. WITH THE INFORMATION ON 2016 DODGE JOURNEY HAVING CAT ISSUES I ONLY GET THE RUN AROUND FROM THEM AS THIS IS NOT THE FIRST CASE I HAD WITH THEM. I ALSO HAD THE CAMSHAFT RECALL THEY TRIED TO NOT GIVE ME AS WELL. CASE ESCALATIONS HAVE NEVER BEEN HELPFUL AND ALWAYS COME UP WITH A REASON TO FAULT ME NOT THEM. THE CARBON MINOXIDE CAN KILL

08/02/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING INDICATOR WAS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO A NEARBY PARKING LOT. THE VEHICLE WAS TAKEN TO CECIL ATKISSION MOTORS (LOCATED AT 2630 E MAIN ST, UVALDE, TX 78801, (830) 278-4124) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 56,237.

07/30/2019
Components: POWER TRAIN
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG9GT******
Summary

TRANSMISSION RECALL

07/23/2019
Components: POWER TRAIN
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG9GT******
Summary

TRANSMISSION SWITCHES TO NEUTRAL POSITION WHILE DRIVING CREATING A DANGER WHILE DRIVING IN TRAFFIC.

07/13/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB6GT******
Summary

WHILE DRIVING MY JOURNEY WILL STALL AND I LOSE POWER STEERING AND BRAKES WITH NO WARNING. IT ALSO RANDOMLY HAPPENS WHEN STOPPING. THIS HAS HAPPENED WHILE SITTING IN TRAFFIC AT A RED LIGHT AND WHEN IT TURNS GREEN MY CAR DOESN'T MOVE. HAD TO PUT IT IN PARK AND RESTARTED WITH NO ISSUES. THIS HAPPENED WHEN STOPPING AT A STOP SIGN. HAD TO PUT IT IN PARK AND RESTART. THIS HAPPENED WHEN SLOWING DOWN TO TURN LEFT. LOST ALL POWER STEERING AND BRAKES. ALMOST HAD A HEAD ON COLLISION AND REAR ENDED WITH 2 CHILDREN IN THE CAR. AFTER I GOT THE CAR TO STOP I HAD TO PUT IT IN PARK AND START. EVERY TIME THIS ISSUE HAPPENS I HAVE TO PUT IT IN PARK AND IT STARTS RIGHT BACK UP. I HAVE TAKEN TO THE DEALERSHIP TWICE, SAME ISSUES AND THEY SAY NOTHING IS WRONG BECAUSE THEY ARE NOT GETTING AN ERROR CODE.

07/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Summary

CAR DOES NOT HAVE A SAFETY FEATURE TO SHUT OFF THE ENGINE AFTER TIMES IDLE. CAR RAN FOR 15 HOURS!

06/17/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCABOGT******
Summary

2016 DODGE JOURNEY POWER SHUTS OFF WHILE DRIVING ON A CITY STREET. REPLACED ONCE ALREADY AND SAME CODE CAME UP: CRANKSHAFT. THIS WILL BE THE SECOND TIME REPLACING IT IN UNDER SIX MONTHS.

06/15/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

CAR WAS DRIVING WHEN THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND ABILITY TO BRAKE. THIS IS HAPPENED TWO TIMES TODAY. I HAVE READ FORUMS WHERE OLDER MODELS HAVE HAD THIS SAME PROBLEM WITH RECALLS TO THE IGNITION SWITCH. THIS VEHICLE IS UNSAFE TO DRIVE.

06/12/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB5GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT OFF WHILE DRIVING 25 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED, THE POWER STEERING SEIZED, AND THE BRAKES STOPPED WORKING. THE CONTACT STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND IT ROLLED TO A STOP. THE VEHICLE WAS TOWED TO FRED MARTIN SUPERSTORE (3195 BARBER RD, BARBERTON, OH 44203, (330) 753-4444) WHERE IT WAS DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR FAILED. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,194. *BF CONSUMER STATED THERE ARE RECALLS ON OTHER 2016 DODGE JOURNEYS FOR PROBLEMS WITH THE CRANKSHAFT SENSOR. I THINK THEY NEED TO INCLUDE OTHER MODELS. *JB

06/10/2019
Components: POWER TRAIN
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 20 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE FAILED TO ACCELERATE OR MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FLUID PRESSURE PUMP AND GEAR 2 NEEDED TO BE REPLACED. PREMIER CHRYSLER DODGE JEEP RAM OF TROY (LOCATED AT 113 US-231, TROY, AL 36081, (334) 403-4646) PROVIDED THE SAME DIAGNOSIS. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

06/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/28/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCAB56T******
Summary

STOLEN VEHICLE STOLEN PLATES 2922 N 88TH AVE PHOENIX ARIZONA 85037

06/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

THE LIFT GATE PROP RODS WENT OUT UNEXPECTEDLY AND CAME BACK DOWN ON MY NECK, SHOULDERS AND BACK. I WAS TRYING TO LOAD GROCERIES IN THE BACK WHEN IT FELL BACK DOWN ON ME.

05/28/2019
Components: SEATS
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

MY HEADREST DEPLOYED ON ITS OWN. I WOKE UP IN THE MORNING WENT OUT TO THE CAR TO GO TO THE STORE AND THE HEADREST ON THE PASSENGER SIDE HAS DEPLOYED MAKING IT POP OUT FROM THE BACK PIECE. THE CAR WAS PARKED IN THE DRIVEWAY AND NO ONE WAS IN THE CAR WHEN IT HAPPENED.

05/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/28/2019
Crash: No
Fire: No
Summary

AFTER DOWNLOADING THE REPORTS FOR TEST 9471 AND 9472, I AM UNABLE TO OPEN THE PDF. I GET AN ERROR THAT THE FILE IS DAMAGED. THIS HAPPENS TO ME ON NUMEROUS OCCASIONS WHEN DOWNLOADING VEHICLE TEST REPORTS.

05/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1G1******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS LOW AND NEEDED TO BE REPLACED. THE CONTACT REPLACED THE BATTERY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.

05/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

THE WIRING HARNESS ON THE DRIVER DOOR, IS A PIECE OF CRAP. CHEAP CHINA THIN WIRE. BREAKS IT'S TERRIBLE. I NEVER SAW CHEAP#SS WIRE LIKE THAT. IT'S MORE BRITTLE, THAN PEANUT BRITTLE. THEN, I SEE ABOUT GETTING IT FIXED. WITH LABOR OVER $500.00 I DIDN'T PAY FOR CHEAP #SS WIRE'S TO BREAK, FOR ALMOST $30,000.00 I'VE NEVER HAD THIS ISSUE IN ANY CAR I'VE EVER HAD IN THE PAST 30+ YEAR'S EVER. THE DOOR'S WON'T LOCK THE INTERIOR LIGHTS FLAAH. IT BEEPS. WTH..........

05/24/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB1GT******
Summary

I WAS DRIVING MY 2016 DODGE JOURNEY CROSSROAD AND THE ABS LIGHTS CAME ON AND THEN I FELT MY CAR JERK LIKE IT WAS GOING TO STALL. I TRIED TO GET OFF THE FREEWAY AND MY CAR STALLED OUT. I PUT IT IN DRIVE AND IT WOULD STALL AGAIN. IT SOUNDED LIKE THE ENGINE WAS GOING TO FALL OUT OF MY CAR. IT WOULD STALL OUT EVEN IN REVERSE. IT WOULD ONLY RUN IN PARK. THE TOW TRUCK DRIVER SAID IT SOUNDS LIKE THE CRANK SHAFT OR TRANSMISSION. MY CAR IS ONLY 3YRS OLD AND WELL TAKEN CARE OF. NO CHECK ENGINE LIGHT CAME ON, THE SCANNER WOULDN'T READ ANY ERROR CODES. I AM CURRENTLY WAITING ON THE MECHANIC TO LOOK AT IT THIS WEEKEND, MY 9MONTH OLD NIECE AND I ALMOST DIED BY BEING REAR ENDED BY TRAFFIC COMING OFF THE OFF RAMP.

05/24/2019
Components: SUSPENSION,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG8FT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

05/18/2019
Components: SEATS
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG0GT******
Summary

WHILE DRIVE THE HEADREST JUST DEPLOYED. THREW MY BOYFRIENDS HEAD FORWARDED. NO BUMPS OR ACCIDENTS IT JUST POP APART AND THREW HIM FORWARD.

05/07/2019
Components: SEAT BELTS
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO LOCK IN PLACE. THE VEHICLE WAS TAKEN TO GILLIS AUTO CENTER (LOCATED AT 180 W HULBERT RD, SHELTON, WA 98584, (360) 426-5585) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,448.

05/02/2019
Components: STEERING,SUSPENSION
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED BY CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850). THE DEALER INDICATED THAT THEY MADE A PROVISION OF SERVICING THE VEHICLE FOR A MANUFACTURER SERVICE CAMPAIGN REGARDING THE SUSPENSION, AND THEY REPLACED THE LOWER CONTROL ARM. THE REPAIR FAILED TO PROVIDE A SOLUTION; THEREFORE, THE DEALER STATED THAT THE STEERING BOOT MAY BE FAULTY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AND THE SUSPENSION WAS VERY UNSTABLE WHEN DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN THREE, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

04/29/2019
Components: ENGINE
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG9GT******
Summary

FOR THE PAST WEEK, WHILE TAKING MY CHILDREN TO SCHOOL, ON A RESIDENTIAL STREET, THE CAR STALLS. I WILL BE ON THE ROAD AND GO TO SLOW DOWN BECAUSE I AM COMING UP ON A CAR AT THE STOP SIGN AND THE CAR STALLS OUT. I HAVE TO PUT IT IN PARK, TURN IT OFF, AND THEN TURN IT BACK ON AGAIN. AGAIN, THIS HAPPENS EVERY DAY.

04/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

MY WIFE WAS DRIVING HER 2016 DODGE JOURNEY ON A STREET WITH A 45 MPH SPEED LIMIT WHEN IT SUDDENLY LOST POWER AND DIED. IT WAS TOWED TO THE DEALERSHIP AND THEY REPLACED THE CRANKSHAFT SENSOR PLUG . WE PICKED UP THE VEHICLE ON 4/19/19 AND IT DIED AGAIN ON 4/22/19. THIS TIME, THE CAR WAS STATIONARY, BUT HAD I BE TOWED AGAIN. THIS TIME, THEY REPLACED THE CRANK SHAFT SENSOR. WE FOUND A RECALL ISSUED BY NHTSA - RECALL S89/NHTSA 16V-907 COVERING 2016 JOURNEYS FOR THE ENGINE BUILT FROM MAY 8,2016 TO JULY 12, 2016. THE BUILD DATE ON THE JOURNEY WE BOUGHT WAS 8/13/2015 AND IN SERVICE DATE OF 1/15/2016. I CALLED CHRYSLER AND THEY DENIED ANY RECALL INITIALLY ( SAME AS THE DEALERSHIP ) BUT THEN SAID THE BUILD DATE WAS SET OUTSIDE OF THE TIME FRAME SET BY NHTSA. I HAVE THE ORIGINAL PART, REPLACED. IN MY POSSESSION. I FEEL THAT THIS PROBLEM MAY BE MORE WIDESPREAD AND MAY NOT BE REPORTED BY MORE PEOPLE BASED ON LACK OF ACKNOWLEDGMENT BY BOTH CHRYSLER AND THE DEALERSHIP AS THEY ARE WRITING IT OFF AS A PART THAT ' JUST BROKE '

04/23/2019
Components: SERVICE BRAKES
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB9GT******
Summary

"SOMETIMES" THE ABS AND TRACTION CONTROL LIGHT TURN ON. I HEAR A TICKING NOISE FOR A FEW SECONDS.. IF I PUSH ON THE BREAKS I CAN HEAR A GRINDING NOISE. THE LIGHTS ALWAYS TURN OFF AFTER A MINUTE OR TWO AND THE GRINDING NOISE ONLY HAPPENS WHEN BOTH THE ABS AND TRACKING LIGHTS ARE ON.

04/20/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

THE REVERSE HAS QUIT WORKING AND THE RADIO GOES IN AND OUT AND CHANGES ON OWN AND TURNS VOLUME UP AND DOWN KEYS POP UP NOT DETECTED WHILE DRIVING

04/16/2019
Components: WHEELS
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGGXGT******
Summary

I HAD A FLAT TIRE AND I WENT TO CHANGE THE FLAT FOR THE SPARE BUT I FOUND OUT THAT THE LUG NUT WRENCH THAT DODGE SUPPLIED WITH MY DODGE JOURNEY CROSSROAD WAS THE WRONG SIZE. I HAD TO THEN DRIVE THE VEHICLE OFF THE MAIN ROAD TO SAFETY CAUSING MORE DAMAGE TO THE RIM.

04/12/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBGXGT******
Summary

ASB LIGHT STAYS ON AS WELL AS A DEPICTION OF VEHICLE SLIDING ON ROAD, BOTH IN MOTION AND IN PARK. MILAGE ON VEHICLE IS JUST 13K MILES

04/11/2019
Components: SERVICE BRAKES
Incident Date: 02/26/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCGB3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, ERIAL, NJ 08081, (856) 316-7956) WHERE THEY REPLACED THE FRONT SENSOR AND HUB BEARING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THEY DID NOT HAVE THE UNSPECIFIED PART AVAILABLE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE IN THE INTERIM. WHILE DRIVING, THE CONTACT'S VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. THE GRILL OF THE CONTACT'S VEHICLE WAS DAMAGED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THEY REPLACED THE ABS PART AFTER THE CRASH. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WANTED TO EXAMINE THE VEHICLE. THE MANUFACTURER CONCLUDED THAT THERE WAS NO MALFUNCTION WITH THE BRAKES AFTER THE REPAIRS FROM THE CRASH WERE ALREADY COMPLETED. THE MANUFACTURER STATED THAT THE BEARINGS WERE THE CAUSE OF THE FAILURE. THE CONTACT FELT THAT THE DEALER WAS RESPONSIBLE FOR THE CRASH. THE FAILURE MILEAGE WAS 19,960. *BF CONSUMER STATED REPAIRS WERE DONE BUT ADJUSTOR ASKED CONSUMER TO BRING IN THE CAR.*JB

04/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

MY CRANKSHAFT IS GOING OUT WE GOT THE VEHICLE CHECKED DUE TO THE ENGINE LIGHT TURNING ON. WE NOTICED THERE WAS A RECALL THE CRANKSHAFT FOR THE 2016 DODGE JOURNEY

03/31/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4GT******
Summary

ABS SYSTEM LIGHT COMES ON AND OFF AT WILL AND THIS WOULD BE THE 2ND TIME IN ABOUT A YEAR LAST TIME THE ABS LIGHT HAS DONE THIS LAST TIME IT CAUSED THE BRAKES TO LOCK DOWN RESULTING IT AN NON-INJURY ACCIDENT ALSO IT WOULD NOT CLEAR AFTER REPAIRS AND COMPUTER RESET

03/26/2019
Components: SERVICE BRAKES
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB1GT******
Summary

'TAKATA RECALL' IN LESS THAN A YEAR THE ABS LIGHT HAVE COME ON. THE FIRST TIME IT EVER CAME ON WAS STOPPING FOR A RED LIGHT ON THE HIGHWAY THE VEHICLE KEPT GOING. SECOND TIME LESS THAN A YEAR LATER THE LIGHT HAS COME BACK ON AND YOU HAVE TO PRESS THE BRAKES THEN RELEASE AND AND PRESS THE BRAKES AGAIN FOR THE VEHICLE TO STOP ADEQUATELY.

03/26/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB2GT******
Summary

POWER DISTRIBUTION CENTER WENT OUT IN VEHICLE AND REPAIRED FOR THE SECOND TIME. I DONT TRUST THE VEHICLE. STALLED ON THE HIGHWAY, WITH CHILDREN IN THE CAR. THIS WAS VERY SCARY AND DANGEROUS. THIS VEHICLE HAD A RECALL THAT TRIGGERED ALOT OF ISSUES WITH THE TRUCK, TO BE QUIET HONEST WHEN IT GETS FIXED I DON'T FEEL SAFE DRIVING THE VEHICLE.

03/21/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG6GT******
Summary

THE ISSUES STARTED AFTER THE RECALL FOR THE SPEED CONTROL COMPUTER FLASH WAS DONE, ABOUT 2 WEEKS AFTER I NOTICED THAT MY REAR WIPER WOULD ONLY TURN ON WHEN THE CAR WAS IN REVERSE. IF I WOULD PUT THE REAR WIPER SWITCH IN THE ON POSITION NOTHING WOULD HAPPEN. SO IN ORDER TO STOP THE REAR WIPER FROM MOVING WHILE IN REVERSE, I HAVE TO LEAVE THE SWITCH ON THE ON POSITION, MY REAR WIPER ALSO MOVES WHEN I UNLOCK MY CAR.. FOLLOWING THAT MY REVERSE LIGHTS DO NOT COME ON. THEN MY LEFT TAIL GATE LIGHT DOES NOT COME ON WHEN LIGHTS ARE TURNED ON BUT IT DOES COME ON WHEN I UNLOCKED THE CAR. WHEN I OPEN THE REAR HATCH DOOR NONE OF THE INTERIOR LIGHTS TURN ON. SO I AM FORCED TO OPEN ANOTHER DOOR IF I WANT THE LIGHTS TO TURN ON. ALSO WHEN I GO TO REVERSE MY BACK UP CAMERA SCREEN GOES BLACK AND ALSO STARTS TO GLITCH. THIS HAPPENS OCCASIONALLY.

03/20/2019
Components: AIR BAGS
Incident Date: 03/20/2019
Crash: No
Fire: No
Summary

THE AIRBAG SIGN SHOW UP

03/14/2019
Components: POWER TRAIN
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

03/14/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG7GT******
Summary

VEHICLE STALLS RANDOMLY. MOSTLY AT LOW SPEEDS OR SLOWING DOWN.

03/09/2019
Components: ENGINE
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG1GT******
Summary

VEHICLE WAS IN REVERSE. AS SOON AS THE GAS WAS PRESSED THE ENGINE STALLED OUT. WE WERE PULLING OUT FROM A PARKING SPOT WHEN IT HAPPENED. THIS IS NOW THE FOURTH INSTANCE IN 4 WEEKS THIS HAS HAPPENED. CLEARLY CHRYSLER HASN'T FOUND ALL ITS VEHICLES PRODUCED WITH THIS PROBLEM SIMPLY BECAUSE THE VIN# SAYS IT SHOULD BE FINE

03/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG7GT******
Summary

THE DRIVERS SIDE MASTER PANEL WILL NOT ALLOW THE WINDOWS TO ROLL DOWN. THERE IS A CLICKING NOISE WHEN TRYING TO ROLL DOWN, AND A HUMMING NOISE WHEN TRYING TO ROLL UP. NONE OF THE WINDOW SWITCHES ON ANY OF THE WINDOWS WILL WORK NOW. THE LOCK/ UNLOCK BUTTONS AND THE REAR VIEW MIRRORS STILL WORK. I STOPPED AT A DRIVE THROUGH PHARMACY WINDOW AND IT WOULD NOT ROLL DOWN. IT WORKED YESTERDAY AND WILL NOT TODAY. NOTHING TRAUMATIC (SPILLS, ETC.) HAPPENED BETWEEN NOW AND THEN.

03/01/2019
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG0GT******
Summary

5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.

02/27/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG1GT******
Summary

VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK

02/22/2019
Components: AIR BAGS
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG2GT******
Summary

JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE THE THE DRIVER SIDE AIRBAG TO UNEXPECTEDLY DEPLOY. WHEN I CALLED THE DEALER THEY SAID NOT TRUE AND IT'S NOT COVERED.HOW CAN THIS BE? PLEAS HELP

02/21/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDAG4GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CRUISE CONTROL WAS ENGAGED, IT WOULD SEIZE AND FAIL TO DEACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT EVANS CHRYSLER, DODGE, JEEP, RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116, (770) 834-5050), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL NEXT MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,123.

02/21/2019
Components: SERVICE BRAKES
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG4GT******
Summary

I STARTED MY VEHICLE FIRST THING IN THE MORNING AND MY ABS LIGHT AND THE TRACTION CONTROL LIGHT WERE ON WHILE THE VEHICLE WAS IN PARK. AND MY CAR MADE A LOUD NOISE WHILE BRAKING NORMALLY JUST PULLING UP TO A STOP SIGN. THE LIGHT WENT OFF AFTER 10 MINUTES AND THEN I GOT TO WORK AND TURNED MY CAR OFF. AFTER WITH I TURNED THE CAR ON AND THE LIGHT HAD COME BACK ON AND I WAS HAVING THE SAME ISSUE. I NOTICED THIS WAS A RECALL FOR PREVIOUS YEARS FROM 2012-2015 OF THE SAME VEHICLE REPORTING SIMILAR ISSUES. PLEASE HELP.

02/20/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG3GT******
Summary

TAKATA RECALL- WILL NOT SHIFT PAST 40 MPH

01/29/2019
Components: ENGINE
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCABXGT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 45-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A FAILURE WITH THE FUEL PUMP SENDING UNIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. RICK HENDRICK DODGE CHRYSLER JEEP RAM (1468 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 352-6931) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

01/24/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB7GT******
Summary

THE CAR WAS IN MOTION ON A CITY STREET THE FIRST TIME THE ENGINE JUST TURNED OFF THEN WE WHERE ON THE HIGHWAY WITH BIG RIGS BEHIND AND ON SIDES WHEN ENGINE JUST SUDDENLY SHUT OFF IT WAS MY HUSBAND DRIVING THE FIRST TIME ANDWE HAD OUR KIDS IN THE BACK AND A FRIEND ALSO IT WAS A VERY FRIGHTENING EXPERIENCE I TOLD MY HUBAND DONT PANIC PUSH THE STARTER BUTTON TO TURN OFF THE CAR BECAUSE U COULDN'T GIVE IT GAS BECAUSE ENGINE WAS OFF BUT CAR STILL ON IN GEAR THEN THANKFULLY THE FIRST TIME WE IT WAS NOT BUSY AT THE TIME WE MY HUSBAND PUSHED THE START BUTTON AND CAR WAS IN OFF MODE AND THEN WAITED A FEW MINUTES BEFORE TURNING CAR BACK ON BY PRESSING THE STARTER BUTTON AND THEN WE PROCEEDED TO ENTER THE HIGHWAY AND ABOUT TWO MILES DOWN YOU FEEL A PULL AND THE ENGINE TURNED OFF AGAIN AT SPEED FROM 75 TO QUICK DECREASE IN SPEED HE VEERED OFF TO THE SHOULDER WITH CARS AND BIG RIGS AROUND US TO THE SHOULDER AND PUSHED THE IGNITION BUTTON TO THE OFF POSITION AND WAITED A FEW MINS PRAYED AND THE CAR STARTED AFTER PUSHING THE IGNITION BUTTON TOOK IT TO THE DEALER THE NEXT DAY AS THAT WAS NIGHT AND IT TOOK A DAY FOR THE DEALERSHIP TO SAY THE CAR WAS FINE IT MIGHT BE..EXACT WORDS THE ENGINE CRANK SHAFT BUT IT WAS WORKING FINE FOR THE TECHS SO IT WAS AT MY CHOICE TO HAVE IT CHANGED OR NOT. IT SEEMED TO BE WORKING FINE. THE ENGINE LIGHT THAT HAD TURNED ON AFTER THE ENGINE SHUT OFF WAS OFF SO I DECIDED IT WAS JUST A GLITCH AND CAR WAS OK. HERE I AM 2 WEEKS LATER AND THE CAR KEEPS DOING THE SAME THIBG ON THE HIGHWAY AND STREET IT IS AWEFUL, I HAVE A ALL POWER TRAIN WARRANTEE AND THE DEALERSHIP SAYS THE ENGINE CRANKSHAFT IS NOT A PART COVERED BY WARRANTEE PLEASE HELP OTHERS NOT GET SERIOUSLY INJURED OR EVEN DIE FROM A CRASH DUE TO THIS NOT TO DETECTABLE DEFECT.

01/15/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG0GT******
Summary

CLOCK SPRING CAUSING ALL LIGHTS AND MENU BUTTONS TO NOT WORK ALONG WITH THE RAIDO CONTROLS ON THE STEERING WHEEL.

01/11/2019
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

INSIDE MIDDLE DOME LIGHT STAYS ON ON SOME OCCASIONS TURNS ITSELF ON EVEN AFTER CAR IS LOCKED. ANOTHER ISSUE THAT JUST STARTED WHILE DRIVING THE CAR OR PREARRANGED MUCH JUST BEING ON IS THE REAR WIPER COMES ON BY ITSELF AND STAYS RUNNIN TILL IT WANTS TO STOP AND WHEN IT DOSE TURN ITSELF OFF THE WIPER BLADE STAYS IN THE MIDDLE POSITION INSTEAD OF GOING DOWN ALL THE WAY.

01/07/2019
Components: POWER TRAIN
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG0GT******
Summary

I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION PUMP HYDRAULIC PRESSURE FOR MY MODEL VEHICLE. I WAS TOLD THAT THERE WAS A RECALL ON THE DODGE JOURNEY FOR THE PUMP, BUT NOT FOR MY PARTICULAR MODEL. I AM CURRENTLY HAVING ISSUES WITH MY VEHICLE LOSING HYDRAULIC PRESSURE IN THE TRANSMISSION. A DIAGNOSTIC CODE IS GIVEN ALSO. WHEN DRIVING, MY VEHICLE WILL SHUT OFF.

01/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG4GT******
Summary

WITH LESS THAN 16000 MILES HAVE HAD BATTERY DRAIN DOWN ON 3 OCCASIONS, IN ONE OCCASION LESS THAN 16 HOURS PARKED IN A HEATED GARAGE. BATTERY DISCHARGED TO THE THE POINT ONCE IGNITION TO START IS PRESSED, LIGHTS FLICKER, CLICKING SOUND FORM ENGINE COMPARTMENT, WONT EVEN STOP THIS ACTION BY TURNING IGNITION OFF. CHECK OF BATTERY VOLTAGE WAS 5.6 VOLTS, BATTERY REPLACED ON FIRST OCCASION BY DEALER, BOTH OTHER TIMES, DEALER CHARGED BATTERY AND NO APPARENT CODES TRIPPED. UNABLE TO LOCATE PROBLEM. NO LIGHTS ETC WERE LEFT ON ON EITHER FAILURE, PARKED IN HEATED GARAGE, DRIVEN FOR OVER 30 MILES EACH TIME. SOMETHING IS PUTTING A SEVERE DRAIN ON THE BATTERY IS A SHORT TIME.

01/06/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/06/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDDBG5GT******
Summary

VEHICLE WHILE DRIVE FINE FOR MANY MILES USUALLY AFTER DRIVING ON THE HIGHWAY BUT WHEN I NEED TO MAKE A TURN IT BECOMES DIFFICULT FOR THE VEHICLE TO ACCELERATE AND WILL SUDDENLY JERK FORWARD OR POP. MY CAR WAS RECENTLY SERVICED DUE TO THE DRIVE SHAFT CRACKING IN AN ABNORMAL WAY ACCORDING TO MECHANICS WHICH COSTED $4200 I EXPECTED THE ISSUE TO BE SOLVED AFTER THE REPAIR BUT IT SEEMS TO HAVE GOTTEN WORSE THERE WAS A HUMMING SOUND NOW WHILE TURNING I'M AFRAID THE PROBLEM MAY BE MANUFACTURER RELATED SINCE IT'S HAPPENING AGAIN AFTER THE REPAIR

01/04/2019
Components: ENGINE
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO GLENBROOK DODGE CHRYSLER JEEP (100 W COLISEUM BLVD, FORT WAYNE, IN 46805) WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR HARNESS PLUGS NEEDED TO BE REPLACED AND THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

12/29/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB4GT******
Summary

TAKATA RECALL FOR A 2016 DODGE JOURNEY. MY DODGE JOURNEY IS EXPERIENCING MULTIPLY ISSUES THAT MAY BE DEEMED AS ELECTRICAL ISSUES. THE FIRST ISSUE IS THE CRUISE CONTROL IS STILL MALFUNCTIONING FROM A PREVIOUS RECALL UNDER RECALL NUMBER 18U49182. WHETHER CRUISE CONTROL IS OFF OR ON THE VEHICLE STILL MAINTAINS IT'S SAME SPEED. THE SECOND ISSUE WITH MY VEHICLE IS ALSO THE VEHICLE CONSTANTLY VEERS OFF THE ROAD. I ALMOST CRASHED ON THE EXPRESSWAY BECAUSE OF THIS ISSUE. THIS ISSUE POSE A SAFETY ISSUE BECAUSE IT CAN CAUSE AN ACCIDENT. THE THIRD ISSUE WITH THIS 2016 DODGE IS THE TIRE PRESSURE SYSTEMS SEEMS TO BE FAULTY. I HAVE BEEN EXPERIENCING A ISSUE WITH THIS FOR A MONTH NOW. WHEN I PUT AIR INTO THE TIRES ALL OF THE TIRES PRESSURE PSI ARE THE SAME THEN WITHIN FIVE MINUTES ALL THE TIRE PSI ARE DIFFERENT BY SUBSTANTIAL DIGITS. ONE TIRE COULD BE 39 WHEN YOU BEGIN AND FIVE MINUTES LATER IT COULD DISPLAY 34 PSI. THE VEHICLE IS ALWAYS IMBALANCED CAUSING IT TO ROCK.

12/17/2018
Components: POWER TRAIN
Incident Date: 12/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG3GT******
Summary

BACKING OUT OF DRIVEWAY IN REVERSE AND THE TRANSFER CASE TWISTED OUT OF THE VEHICLE, SNAPPING HARDWARE AND BREAKING OFF ALUMINUM CASING ALSO FOUND LOSE HARDWARE. VEHICLE ONLY HAS 65,000 MILES ON IT. THIS OCCURRED ON LEVEL GRADE THERE WAS NO INCLINES

12/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Summary

THE TRANSMISSION WOULD NOT SHIFT OUT OF FIRST GEAR LOSS OF POWER.

12/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB1GT******
Summary

THE DOOR LOCKS CONTINUE TO LOCK EVEN IF THE KEY FOB IS IN THE VEHICLE. THIS HAPPENS ESPECIALLY IN THE MORNINGS WHEN IT IS COLD. *BF*JB

12/06/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB6GT******
Summary

VEHICLE NOT USED 4 DAYS, TRIED TO START, THE BATTERY TOTALLY DISCHARGED, ZERO VOLTS MEASURED WITH A VOLTMETER. NO APPARENT REASON, NOTHING WAS LEFT CONNECTED OR POWERED ON (I.E COMPUTER, PHONE, ETC.) STARTED WITH THE HELP OF ANOTHER VEHICLE, THE BATTERY CHARGED AND WORKS OK, THE SYMPTOM DID NOT RECURRED. I READ SEVERAL COMMENTS ONLINE. IS THERE A KNOWN REASON? DURING THE NO POWER ORDEAL, I NOTICED A MAJOR SAFETY CONCERN: THE DRIVER'S DOOR LOCK CAN BE OPENED WITH THE KEY, WHILE THE OTHER DOORS LOCKS ARE ELECTRICALLY ACTIVATED AND IF THE CAR BATTERY IS DEAD CAN NOT BE OPENED, NEITHER FROM INSIDE OR OUTSIDE . THE CAR BATTERY IS PHYSICALLY LOCATED BEHIND THE LEFT FENDER, IN FRONT OF THE LEFT WHEEL AND WILL BE DAMAGED EVEN IN CASE OF A MINOR FENDER-BENDER. IF THIS WILL HAPPEN, ALL THE OCCUPANTS (EXCEPT THE DRIVER WILL BE LOCKED INSIDE). WHAT IF A FIRE WILL OCCUR? THE CAR HAS 7 SEATS! THERE MIGHT BE 7 OCCUPANTS TO BE EVACUATED THROUGH ONE DOOR ONLY! I HOPE MY CONCERN WILL REACH THE RIGHT PERSON (OR DEPARTMENT), AND I HOPE A CURE OR REMEDY WILL BE FIND. THIS WILL POSSIBLE SAVE LIVES! SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

11/22/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG7GT******
Summary

SEVERAL MONTHS AFTER HAVING NEW TIRES PUT ON MY SUV, I NOTICED THE SERVICE AWD, TRACTION CONTROL, AND ABS LIGHTS WERE ON CONTINUOUSLY ON MY PANEL WHEN IN MOTION AND UPON LEARNING THE IGNITION BUTTON. SOMETIMES THEY'D GO OFF EITHER MOVING OR STATIONARY BUT THEN AS 2 MONTHS PASSED, THEY'D REMAIN ON AT ALL TIMES. I WASN'T ABLE TO ENGAGE CRUISE CONTROL WHEN THOSE LIGHTS WERE ON. I HAD 2 NEAR ACCIDENTS FROM NEARLY HITTING 2 LARGE DEER. I HIT MY BRAKES AND MY TIRES DID BUT WASN'T TO GRIP THE ROAD AND JUST FELT LIKE THEY WERE ON ICE (IN SUMMER) . WHEN THEY WOULD GRIP THEY MADE A LOUD NOISE AND THEN I WAS ABLE TO STOP BUT NOT WITHOUT SMELLING BURNT RUBBER. I HAVE HEARD FROM A FRIEND OF MINE THAT IS A MECHANIC THAT HE HAD A FEELING IT WAS MY ABS SENSOR BUT DIDNT HAVE ACCESS TO A DODGE DIAGNOSTIC SYSTEM AS HE WORKS FOR A DIFFERENT DEALERSHIP. IVE HEARD FROM DIFFERENT PEOPLE THAT THIS HAS BEEN A "COMMON" PROBLEM RECENTLY WITH JOURNEYS. I PAID 97 DOLLARS FOR A DIAGNOSTIC FORMA NON-DEALER GARAGE AND THEY CONFIRMED IT WAS MY RIGHT FRONT ABS SENSOR AND IT WAS A MANUFACTURER DEFECT. I CALLED THE DODGE DEALERSHIP AND I WAS NOT INFORMED WHEN I BROUGHT IT IN THERE FOR THE RECALL THAT IT WAS UNDER WARRANTY. I BROUGHT MY SUV IN AND THE ADVISOR DIDN'T BELIEVE IT WAS MY SENSOR UNTIL IT WAS REPLACED. I WAS INFORMED THAT THE JOURNEYS HAVE BEEN COMING IN BY THE DOZEN OVER THIS ISSUE AND ALL OVER THE U.S. THAT WAS THE ONLY SENSOR CHECKED AND REPLACED AND MY WARRANTY IS ABOUT DONE. PLEASE INVESTIGATE HAVE 3 KIDS WITH SPECIAL NEEDS AND I DON'T WANT ACCIDENTS FOR ANYONE OVER THIS ISSUE. MY KIDS NEARLY LOST ME LAST YEAR IN A TERRIBLE ACCIDENT. MY VEHICLE WAS SERVICED OCT. 2018

11/20/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/16/2018
Crash: No
Fire: No
Summary

I HAVE A 2016 DODGE JOURNEY ABOUT A MONTH AGO RAN OVER A LARGE RAIN PUDDLE WHILE TURNING IN TO GET SOME GAS. FILLED UP AND AS I'M DRIVING OFF ABS, BRAKE, AND THE SWERVING CAR SIGNAL KEPT COMING ON. MY FUEL GAUGE READER WENT ALL THE WAY DOWN TO EMPTY AND THE SPEEDOMETER WOULD GO UP AND DOWN RANDOM TIMES WHILE DRIVING. COUPLE DAYS LATER WE HAD TOOK IT IN TO GET CHECKED OUT WAS TOLD MY FUEL SENSOR WENT OUT AND NEEDED TO GET A NEW FUEL PUMP BECAUSE THE SENSOR WAS INSIDE OF IT. HAD IT FIXED AFTER WAITING TWO DAYS FROM OUR CAR GUY DROVE IT OFF THE REPAIR SHOP AND NOT EVEN HOURS LATER THE SAME ISSUE. WAS TOLD I HAD WARRANTY ON FUEL PUMP PURCHASED FROM DEALERSHIP AND THEY WOULD REPLACE IT AGAIN. I TOOK IT TO DEALERSHIP AND WAS TOLD NEEDED A NEW FUEL PUMP AND THEY WERE GOING TO CHARGE ME 135 PER ERROR CODE AND THEN WOULD TELL ME WHAT ADDITIONALLY NEEDED TO BE FIXED AND THAT I WOULD HAVE TO LEAVE THE CAR FOR UP TO A WEEK. THE CAR WAS JUST PURCHASED IN AUG 2018 AND IT HAS UNDER 54K MILES ON IT. WHILE DRIVING THE CAR AT ANY GIVEN TIME ALL THE LIGHTS CONTINUE TO COME ON. THE CAR STOPPED ON ME IN THE MIDDLE OF THE HIGHWAY. IT GAVE OUT ON ME IN THE CENTER HIGHWAY AND I HAD TO WAIT FOR EMERGENCY SERVECES TO ASSIST ME IT TOOK 2 HOURS AND THIS WAS AT 7 AM IN THE MORNING ON 610/10 FREEWAY IN HOUSTON, TX THE CAR HAS GIVEN OUT ON ME TWICE NOW AND IVE REPLACED THE BATTERY TWICE. WHATEVER IS THE ISSUE CONTINUES TO KILL THE BATTERY POWER AND I CAN'T FIND ANY MECHANIC INCLUDING THE DEALERSHIP TO FIX WHAT THE PROBLEM IS, BUT THEY WANT TO CHARGE ME FOR RANDOMN WORK THAT DOES NOTHING TO FIX THE ISSUE.

10/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG0GT******
Summary

DRIVING UP LOMBARD STREET IN SAN FRANCISCO, WHEN I STEP ON BRAKES ON STOPS WHILE UPHILL, THEN STEP ON GAS TO DRIVE AGAIN, THE VEHICLE'S TIRES SPINS (NOT CATCHING) THEN VEHICLE WOULD DROP BACKWARDS 2 TO 5 FEET. THIS IS A VERY BUSY STREET BECAUSE IT IS A TOURIST ATTRACTION, BUT OTHER CARS ARE STAYING AWAY FROM THE JOURNEY BECAUSE IT KEEPS FALLING BACK. THIS HAPPENED IN MARCH 2017. TOOK IT TO DEALERSHIP, THEY CANT FIND ANY PROBLEM, SAID THAT IT IS JOURNEY'S DESIGN TO SAVE FUEL. DIDN'T USE JOURNEY IN SF AGAIN, FOR MY SAFETY AND OTHERS. JUST WANTED TO KNOW IF THIS IS REALLY TRUE, THAT THIS IS THEIR DESIGN AND YOU ARE AWARE OF THIS HAPPENING. (NOT SURE OF SPECIFIC DATE BUT MARCH, 2017)

10/23/2018
Components: ENGINE
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4GT******
Summary

VEHICLE IS SHUTTING OFF WHILE DRIVING. ON MULTIPLE OCCASIONS.

10/19/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Summary

2016 DODGE JOURNEY. CONSUMER WRITES IN REGARD TO PROBLEMS WITH VEHICLE THAT CAUSES THE BATTERY TO MALFUNCTION QUICKLY. *AS THE CONSUMER STATED THE BATTERY IN THE VEHICLE FAILED FOUR TIMES AND NEEDED TO BE REPLACED. THE VEHICLE WOULD SHUT DOWN WITHOUT WARNING WHEN THE BATTERY FAILED. THE CONSUMER WAS INFORMED THE FAILURE WAS DUE TO THE VEHICLE ONLY BEING DRIVEN 4000 MILES A YEAR. THE ELECTRONICS ON THE VEHICLE REQUIRE IT TO BE DRIVEN MORE OFTEN OR, INSTALL A BATTERY TRICKLER. *JS

10/19/2018
Components: SEAT BELTS
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB5GT******
Summary

WE BOUGHT A BRAND NEW 2016 JOURNEY. AFTER TWO YEARS OF OWNING (WITH NO ACCIDENTS OR ISSUES) WE HAD A SITUATION WHERE WE HAD TO SLAM ON THE BRAKES DUE TO THE CAR IN FRONT OF US RANDOMLY SLAMMING ON THEIR BRAKES. MY CHILD WAS IN THE BACK SEAT IN A SEAT BELT AND THE SEAT BELT CAME UNLATCHED, HE ENDED UP HITTING HIS HEAD ON THE BACK OF THE FRONT SEAT. ALTHOUGH THERE WAS NO ACCIDENT, IT COULD HAVE BEEN MUCH WORSE. THIS IS THE SECOND SEAT BELT WE HAVE HAD ISSUES WITH IN THIS CAR. WE CAN CONTINUE TO GET THEM FIXED BUT WHAT IF SOMETHING WORSE HAPPENS AND ANOTHER BELT GOES BAD? THIS IS OUR FAMILIES SAFETY AND THE BELTS CONTINUE TO PROVE TO BE FAULTY ON A CAR WE BROUGHT BRAND NEW.

10/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG5GT******
Summary

TIPM RELAY, SOLENOID CIRCUIT, AND TORQUE CONVERTER CLUTCH PRESSURE CONTROL CIRCUIT HAD AND HAS TO BE REPLACED WHICH ON SEVERAL AUTOMOTIVE FORUMS IS NOT AN ISOLATED INCIDENT AND A TECHNICIAN AT A REPAIR SHOP AS STATED AS MUCH. WITH IT BEING A CAR A YEAR OLD I FIND THIS TO BE DISTURBING AND THAT CHRYSLER IS NOT STEPPING UP TO THE PLATE AND ORDER RECALLS AS THIS ALSO RESULTS IN POOR GAS MILEAGE. I HAVE HAD TO SPEND $1000 NOT TO MENTION IF WANT ALL RESOLVED ANOTHER $600 ON A PRACTICALLY NEW VEHICLE. TAKE RESPONSIBILITY FOR ERRORS IN MANUFACTURING OF VEHICLE.

10/17/2018
Components: POWER TRAIN
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEG6GT******
Summary

I HAVE A PROBLEM WITH THE TRANSMISSION SWITCH SOME TIME I FEEL LIKE SOMETHING HIT MY CAR FROM THE BOTTOM (THIS IS A VERY TIGHT SWITCH). THIS IS A FAMILY CAR WE DRIVE VERY SAFETY. I HOPE THIS IS THE WARRANTY ISSUE.

09/17/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG5GT******
Summary

WHILE DRIVING MY CAR IT WOULD SHAKE/JOLT WHEN GOING DOWN HILL AND PRESSING THE BRAKES. I HAVE TAKEN IT TO THE DEALER WHO SAID THAT THE ROTORS WERE WARPED AND NEEDED REPLACED, SAYING THAT THIS WAS DUE TO THE WAY I DROVE THE CAR THROUGH THE MOUNTAINS/DOWN HILL. AT THIS POINT I HAD ONLY HAD THE CAR SHORT OF TWO MONTHS. THEY ALSO SAID THAT THE BRAKES WOULD NEED REPLACED DUE TO THIS WEAR. THIS IS A FAIRLY NEW VEHICLE ONLY A YEAR OLD AT THE TIME. HOW IS THIS POSSIBLE? I AM TOLD THAT THIS IS "NORMAL WEAR" AND NOT COVERED UNDER WARRANTY. I HAD A DODGE DURANGO PREVIOUSLY, WENT OVER THE MOUNTAIN 20+ TIMES OVER ONE YEAR AND DID NOT HAVE TO REPLACE BRAKES OR ROTORS AND IN THE 10 YEARS I HAD THE DURANGO NEVER NEEDED ROTORS REPLACED.... FAULTY MANUFACTURING IN THE DODGE JOURNEY 2016 IF YOU ASK ME

09/17/2018
Components: AIR BAGS
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG5GT******
Summary

AIR BAG LIGHT IS ON DUE TO CLOCK SPRING NOT WORKING. TURNS ON AN OFF RANDOMLY AND BEEPS

08/27/2018
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 09/24/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

08/19/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/16/2018
Crash: No
Fire: No
Summary

WHILE DRIVING ON COUNTY ROAD I CAME TO SHARP CURVE WITH AN INCLINE. AS I ENTERED THE CURVE THE POWER STEERING STOPPED WORKING, BRAKES WERE VERY HARD TO DEPRESS AND THE VEHICLE CAME TO A STOP AND WOULD NOT ACCELERATE, THE ENGINE WAS STILL RUNNING. I WAS ABLE TO SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WORKED AS NORMAL.

08/16/2018
Components: SUSPENSION,WHEELS
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB1GT******
Summary

WHEN YOU DRIVE THE CAR ACCELERATE AND WHEN YOU BREAK THE CAR GOS SIDE BY SIDE AND THE BACK PASSENGER SIDE WHEEL MAKES A LOAD NOISE LIKE ITS LOSSE THIS HAPPEN AFTER THE FIRST RECALL

08/15/2018
Components: ENGINE
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ATTEMPTED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. CORNERSTONE MITSUBISHI (580 MAIN STREET, WILMINGTON, MASSACHUSETTS, 01887) AND LAWLESS CHRYSLER DODGE JEEP RAM (196 LEXINGTON STREET, WOBURN, MASSACHUSETTS 01801) WERE CONTACTED ABOUT THE FAILURE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CRANKSHAFT SENSOR (DTC) WAS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

07/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB4GT******
Summary

AS I WAS DRIVING HOME FROM WORK, I WAS AT A STOP LIGHT WHEN MY ENGINE STALLED. I PUT MY CAR BACK INTO PARK TURNED OFF THE THE CAR AND TURNED IT BACK ON. WHILE STILL DRIVING HOME AS I WAS GETTING OFF THE FREEWAY AND MAKING A LEFT HAND TURN MY CAR THEN SHUT DOWN AGAIN AND I LOST ALL POWER STEERING. I FINISHED MAKING THE TURN IDLING TO A STOP AS I HAD TO TURN OFF MY CAR YET AGAIN. I TURNED IT BACK ON AND MADE IT HOME FINE. THIS CANT BE SAFE FOR MY CAR WHILE IN DRIVE MOVING TO JUST COMPLETELY SHUT DOWN. THE CAR IS ONLY TWO YEARS OLD AND IT'S THE FAMILY CAR. THANKFULLY THE KIDS WHERE NOT IN THE CAR OR IT SHUT DOWN WHILE I WAS ON THE FREEWAY.

07/27/2018
Components: SEAT BELTS
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

WHEN I'M TRYING TO PUT MY SEATBELT IN, IT DOESN'T ALWAYS CATCH. IT WILL SLIDE BACK OUT. THIS FIRST STARTED IN THE FIRST YEAR OF US BUYING. IT HAD 17 MILES ON IT WHEN I BOUGHT IT. IT CAME OUT WHILE DRIVING ONE TIME. *TT *TR

07/27/2018
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

LITTLE OVER 30K MILES. ABOUT 47 MPH ON A 45 HIGHWAY AND NEEDED TO VEER RIGHT. I HAD MY MUSIC TURNED UP AND INSTEAD OF BREAKING I ALLOWED THE CAR TO COAST SO THE SPEED WOULD DROP BEFORE MY TURN I NEEDED TO MAKE. . WHEN I DROPPED TO A SPEED I WAS HAPPY WITH, THEN I START BREAKING AND THATS WHEN I REALIZED THE CAR HAD CUT OFF, THE STEERING WHEEL LOCKED UP, AND THE BRAKES BECAME TOUGHER TO PUSH. IT WAS A BUSY HIGHWAY AND A JUST AS BUSY RIGHT TURN THAT I WAS TRYING TO MAKE. I HAD TO THROW THE CAR IN NEUTRAL TO RESTART WHILE STILL ROLLING OR I WOULD HAVE BEEN HIT.

07/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG8GT******
Summary

I HAVE A PUSH BUTTON IGNITION AND WHEN I PUSH THE BREAK AND TRY TO START THE VEHICLE IT DOES NOT CRANK OVER. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ONE SPECIFIC PROBLEM BUT DODGE HAS FELLED TO CORRECT IT.

07/23/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG7GT******
Summary

WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT APPEAR. WHEN THIS HAPPENS, THE VEHICLE LOSES ALL POWER AND BRAKES. AT THIS POINT I AM UNABLE TO ACCELERATE TO MOVE TO A SAFE AREA WHERE THE CAR NEEDS TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE IS TURNED OFF AND BACK ON THE CHECK ENGINE LIGHT STAYS LIT AND THE TRACTION CONTROL LIGHT WILL TURN OFF MOMENTARILY. UPON DRIVING THE VEHICLE AGAIN, THE TRACTION CONTROL LIGHT WILL TURN BACK ON AND THE PREVIOUS STEPS NEED TO BE REPEATED.

06/27/2018
Components: ENGINE
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

DURING RUSH HOUR, I WAS ON THE WAY TO PICK UP MY DAUGHTER FROM DAY CARE. AS I SLOWED DOWN INTO THE TURNING/MERGE LANE AT AN INTERSECTION, MY CAR JUST TURNED OFF WITHOUT PRIOR WARNING. I CAME TO A STOP AND ATTEMPTED A RESTART, BUT IT WOULD NOT ALLOW A RESTART UNTIL THE 6TH TRY. MY HAZARD LIGHTS WOULD NOT TURN ON, SO I HAD TO WAVE ANGRY DRIVERS TO GO AROUND ME. IT WAS VERY STRESSFUL BECAUSE I WAS AFRAID OF BEING REAR-ENDED WHILE WAITING FOR IT TO RESTART SO I COULD MOVE OUT OF HARM'S WAY. I PURCHASED THIS VEHICLE, BRAND NEW, IN APRIL 2016. I DIDN'T HAVE PROBLEMS WITH IT UNTIL IT WAS 2 YEARS OLD. FOR THE FIRST YEAR, I EVEN COMMUTED TO WORK 3 HOURS DAILY. NOW, I AM AFRAID TO DRIVE IT 3 MILES. THE ENGINE WILL SIMPLY TURN OFF WHILE DRIVING. WE RESEARCHED IT ONLINE AND FOUND IT WAS MOST LIKELY A CAMSHAFT OR CRANKSHAFT SENSOR ISSUE. EVEN AFTER HAVING BOTH SENSORS REPLACED, THE PROBLEM HAS CONTINUED. MECHANICS ARE AT A LOSS BECAUSE THE PROBLEM IS INTERMITTENT. SOMETIMES, I CAN DRIVE IT A FEW DAYS IN A ROW WITHOUT ANY ISSUE. I SIMPLY CANNOT BELIEVE THAT MY PARTICULAR VIN WAS NOT PART OF THE RECALL TO REPLACE THE SENSORS AND THAT THERE SEEMS TO BE NO SOLUTION TO THIS DANGEROUS VEHICLE. I CANNOT DRIVE MY 2-YEAR-OLD CAR ANYWHERE FOR FEAR OF AN ACCIDENT!

06/19/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS TURNED TO THE RIGHT TO AVOID COLLIDING WITH A TRUCK. HOWEVER, THE VEHICLE TURNED TO THE LEFT AND COLLIDED WITH AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LEFT ARM SORENESS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,632.

06/14/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG4GT******
Summary

WHILE DRIVING/TURNING MY CAR SEEMS TO HALT AND MAKE A GRUNTING/RUBBING NOISE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES WHO SAYS THERE IS NOT A PROBLEM. HOWEVER, THEY HAVE HAD ME REPLACE MY BRAKES PADS AND ROTORS TWICE IN THE LAST 10 MONTHS. SOMETHING IS WRONG AND I BELIEVE THAT WHATEVER THE PROBLEM IS CONTINUES TO DAMAGE MY BRAKE PADS AND ROTORS.

06/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

CAM RELAY - CAR DIES, WHEN TRY TO START AGAIN IT "JUMPS" AND MAKES NOISE - IT HAS HAPPENED WHLE SITTING IN A PARKG LOT AND WHILE DRIVING ON CITY STREETS. HAD A RECALL S89 ON THE DODGE JOURNEY FOR THIS ISSUE - BUT HAVE BEEN TOLD IT DOES NOT APPLY TO MY VEHICLE HAPPEND MORE THAN 3-4 TIMES IN PAST MONTH

05/24/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB9GT******
Summary

ON JULY 22, 2017, I TRIED TO START MY CAR AND IT WOULDN'T START. I CALLED A TOW TRUCK COMPANY AND THEY TRIED TO CHARGE THE VEHICLE TO NO AVAIL. THEY TOWED THE VEHICLE TO KENDALL DODGE CHRYSLER AND JEEP. THE VEHICLE SAT AT THE DEALER FOR OVER 8 DAYS. WHEN I RECEIVED THE VEHICLE BACK IT STILL HAD ELECTRICAL ISSUE. I TOOK THE VEHICLE BACK IN AND THEY REPAIRED THE ELECTRICAL ISSUES AGAIN. IN FEBRUARY OF THIS YEAR THE WHILE I WAS DRIVING WITH MY FOUR KIDS IN THE CAR (2 OF WHICH ARE UNDER THE AGE OF 3) THE ANTILOCK BRAKE LIGHT TURNED ON AND THE CAR STOPPED ON ITS OWN. AFTER ACCELERATOR WAS TOUGH TO TOUCH. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE CAR WAS NO LONGER UNDER WARRANTY AND I WILL HAVE TO PAY FOR THE REPAIRS. I CALLED DODGE DIRECTLY AND THEY CALLED THE DEALER AND THE TOLD THEM TO REPAIR THE CAR. THE DEALER STILL GAVE ME A HARD TIME AND WOULD NOT GIVE ME A RENTAL CAR. THEY MADE ME CALL DODGE AGAIN AND HAVE THEM AUTHORIZE A RENTAL. THE CAR IS NOW GIVING ME ELECTRICAL ISSUES AGAIN ALONG WITH THE ANTILOCK BRAKE LIGHT TURNING ON SPORADICALLY AND WHEN I CALLED DODGE DIRECTLY THEY TOLD ME THEY ARE GOING TO SEND A TECH TO CHECK THE VEHICLE OUT. IF THEY CAN RECREATE THE PROBLEM THEN I WOULD HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN. I CAN NOT WAIT FOR THE ANTILOCK BRAKES TO LOCK UP AGAIN WITH MY KIDS IN THE CAR. THE VEHICLE CLEARLY HAS A RECURRING ELECTRICAL ISSUE THAT CAN NOT BE FIXED. THIS VEHICLE IS A DANGER TO ME AND MY FAMILY IT IS A TIME BOMB WAITING TO EXPLODE WITH THE ANTILOCK BRAKE LOCKING UP WHILE I'M DRIVING OR EVEN PARKED IN MY DRIVEWAY. I CONTACTED DODGE AND EXPRESSED MY ISSUES WITH THIS CAR BEING A LEMON AND THEY WANT ME TO CONTINUE TO TRY TO FIX THE PROBLEM AND CONTINUE TO ENDANGER MY LIFE AND MY KIDS LIFE.

05/09/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG7GT******
Summary

THE REAR RIGHT SIDE PASSENGER WINDOW ISN'T WORKING. FOR A WHILE IT WAS ROLLING UP AND DOWN SLOWLY, AND SEEMED TO BE STICKING. AFTER A COUPLE OF WEEKS IT GOT WORSE, WE LOCKED THE WINDOWS AND WOULDN'T ALLOW THE KIDS TO ROLL DOWN THEIR WINDOWS. THERE WERE 3 TIMES WHERE WE THOUGHT THE WINDOW WASN'T GOING TO WORK AT ALL. WE WERE OUT OF STATE AND AFTER ROLLING THE WINDOW DOWN IT WOULDN'T GO UP. WE HAD TO PARK OUR CAR OVERNIGHT TWO TIMES AT OUR HOTEL WITH THE WINDOW DOWN BECAUSE IT WOULDN'T GO UP. JUST RECENTLY IT STOPPED WORKING ALL TOGETHER. MY SON ROLLED THE WINDOW DOWN AND HAD HIS UPPER TORSO (HEAD) LEANING OUT THE WINDOW. WE WEREN'T IN MOTION (PARKED) AND THE WAY HIS HAND WAS POSITIONED ON THE WINDOW BUTTON IT PUSHED IT UP, IT STARTED ROLLING UP AND WHEN HE NOTICED HE HAD GOT SQUISHED BETWEEN THE WINDOW ITSELF AND THE UPPER FRAME OF THE DOOR. HE REALIZED HIS HAND WAS PUSHING ON THE WINDOW BUTTON AND TOOK HIS HAND OFF AND TRIED TO ROLL IT BACK DOWN.... IT WOULDN'T BUDGE. HE STARTED YELLING FOR US AND WE WENT AND SHOVED THE WINDOW DOWN WITH OUR HANDS WHILE TRYING TO USE THE WINDOW BUTTON TO ROLL IT DOWN, IT MOVED VERY, VERY, SLOWLY. WE WERE ABLE TO GET IT ALL THE WAY DOWN AND NOW IT WONT GO BACK UP. ITS BEEN ROLLED ALL THE WAY DOWN FOR 4 DAYS NOW. SIGH.......... CURRENTLY LOOKING AT MECHANICS TO TRY AND FIX THE PROBLEM.

04/30/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CODE WAS FOR THE CATALICK CONVERTER NOT FUNCTIONING. THE LAST ISSUE HAPPENED YESTERDAY AND WHENI WAS DRIVING MY CAR DECIDED TO DECELERATE FOR NO REASON. I WAS LUCK I WAS ON A FARM MARKET ROAD AND NOT A MAJOR HIGHWAY. I HAVE CHECKED FOR RECALLS ON MY VEHOCLE VIA VIN NUMBER. HOWEVER MY SPECIFIC VIN IS NOT LISTED, BUT I AM EXPERIENCING SOME OF THE SAME PROBLEMS THAT ARE ASSOCIATED WITH THE RECALLS. THE DEALERSHIP WILL NOT HELP BECAUSE MY VEHICLE IS NOT LISTED IN THE RECALL LIST. I FEAR THAT I AM GOING TO GET IN A WRECK BEFORE THIS COMPANY RECALLS ALL OF ITS DEFECTIVE VEHICLES!

04/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

WHEN I MAKE A STOP IN A STREET WITH STOP SIGNS, ITHEN ACCELERATE QUICKLY THE VEHICLE TREMBLES HARD, IS LIKE TURNING ON THE ENGINE AGAIN...I HAVE THE SMALL MOTOR MODEL. IS SO HARD THAT SOMETIMES I PREFER TO STOP FOR 5 SECS, JUST CAN'T PARTIALLY STOP, IF I REDUCED THE SPEED BUT NOT STOP COMPLETELY THEN ACCELERATE GENTLE, NOT HARD, IT STILL DO IT

04/24/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO REVERSE, THE VEHICLE WOULD JERK AND FAILED TO REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

04/19/2018
Components: STEERING
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTER, 7720 BETH-BATH PIKE BATH, PA, (610) 837-9303) WAS NOTIFIED OF THE FAILURE, AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TT *JS

03/27/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

WHILE DRIVING VEHICLE ON CITY STREET IT SHUT OFF, STEERING LOCKED UP AND HAD TO COAST TO A STOP. WHEN I TRIED TO RESTART THE VEHICLE IT SHOOK AND ACTED LIKE IT WAS TRYING TO TURN OVER FOR ABOUT 30 SECONDS THEN SHUT OFF. PUSH BUTTON START REMAINED ON RUN. TOOK VEHICLE TO DEALERSHIP FOR REPAIR AND WITHIN 10 MINUTES OF LEAVING DEALERSHIP AFTER REPAIR IT HAPPENED AGAIN THIS TIME ON THE HIGHWAY.

03/21/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/25/2018
Crash: No
Fire: No
Summary

BOTH DRIVER AND PASSENGER FLOORS ARE SOAKED ALL THE WAY TO THE BACK ...I WILL LET THEM DRY AND IN A FEW WEEKS IT'S BACK AGAIN . THIS WAS BOUGHT AS A NEW CAR ...WHAT THE HECK IS GOING ON ...I HAVE HAD THE DRAIN TUBE CLEANED OUT AND THE AIR CONDITIONING DRIP CONTAINER DRAINED OUT ...I GOOGLED THE PROBLEM AND FOUND IT COULD BE A SEAL PROBLEM. PLEASE TELL ME HOW I CAN GET THIS FIXED AND NOT HAVE TO PAY FOR IT ....I DON'T THINK THIS IS MY FAULT.

03/21/2018
Components: ENGINE
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. OCCASIONALLY, WHILE DRIVING APPROXIMATELY 45-70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED. THE VEHICLE WAS TAKEN TO TOWBIN DODGE LLC (275 AUTO MALL DR, HENDERSON, NV 89014, (702) 558-3800) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO VERIFY THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED PER THE RECALL; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30. *TT THE CONSUMER STATED THE VEHICLE BEGAN TRYING TO STALL OUT THEN TURNED OFF WHILE DRIVING. AT TIME THE VEHICLE WOULD NOT START. *JS

03/16/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGBXGT******
Summary

MY ACCELERATION DOESN'T WORK WELL, I HAVE TO MAKE SURE THERE IS A LOT OF SPACE TO PULL IN TRAFFIC, OTHER WISE I WILL GET REAR ENDED BECAUSE THE CAR DOESN'T MOVE FAST ENOUGH, IT JUST STALLS.

02/24/2018
Components: SEAT BELTS
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

MY SEAT BELT UNBUCKLES ITS SELF WHEN DRIVING. IT WILL NOT LATCH INTO THE BUCKLE PROPERLY.

01/31/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG7GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TWICE TO THE LOCAL DEALER (FURY MOTORS, 1000 CONCORD ST SOUTH, SAINT PAUL, MN 55075) WHERE IT WAS DIAGNOSED EACH TIME THAT THE DIFFERENTIAL AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33323599. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 26,035.

01/30/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING ON AN INCLINE AT 25 MPH, THE VEHICLE LOST POWER AND ROLLED BACK INTO A DITCH. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (VANN UNDERWOOD DODGE CHRYSLER JEEP, 501 S MADISON ST, WHITEVILLE, NC 28472), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000. *TT *TR

01/19/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

DRIVING MY DAUGHTER TO SCHOOL THIS MORNING, SLOWED FROM 25 MPH FOR UPCOMING STOP SIGN. LOST ALL POWER AND STEERING. ALL ELECTRICAL COMPONENTS IN THE VEHICLE WERE BLANK. SEEMED A BIT DIFFICULT TO STOP BUT NOT SURE IF THAT WAS A BRAKE ISSUE. STORED VEHICLE. PUT IT IN PARK. LIGHTS ON COMPONENTS CAME BACK ON IMMEDIATELY AND BUTTON START INDICATOR STILL LIT IN RUN POSITION. STEPPED ON BRAKES AND PUSHED THE BUTTON AND THE VEHICLE STARTED FINE. NO ISSUES ON RETURN HOME. ALMOST EXACTLY 2 HOURS LATER TRIED TO TAKE MY SON TO SCHOOL. HIT UNLOCK BUTTON ON KEYS, NO RESPONSE. TRIED MULTIPLE TONNES AND ANY/ALL BUTTONS- NO RESPONSE. USED "VALET" KEY TO UNLOCK DOOR. NO COMPONENT LIGHTS OR INDICATORS CAME ON. LEFT THE DRIVERS DOOR OPEN, OPENED HOOD, LOOKED AROUND, NO OBVIOUS PROBLEMS. SHOOK BATTERY CABLES- ALL TIGHT. CLOSED HOOD HAZARD LIGHTS STARTED FLASHING. GOT IN AND PRESSED ON THE BRAKES, PUSHED START BUTTON AND VEHICLE STARTED. DID NOT DRIVE IT AT THAT TIME. BARELY 2 HOURS LATER I STARTED THE VEHICLE TOO DRIVE TO WORK. LET IT WARM UP FOR ABOUT 3 MINUTES, THEN TOOK CITY STREETS. ABOUT 1 MILE INTO THE DRIVE I STOPPED FOR A RED LIGHT. VEHICLE AGAIN LOST ALL POWER, NO LIGHTS ON COMPONENTS, NOTHING. HAD A VEHICLE COMING UP BEHIND ME SO QUICKLY PUT IT IN PARK AND RESTARTED THE VEHICLE. OIL INDICATOR LIGHT CAME ON. LOOKED AT VEHICLE INFO AND TEMPS WERE ALL WITHIN MID-RANGE. GOT TO WORK (APPROXIMATELY 1 MORE MILE AWAY) AND TURNED VEHICLE OFF. I HAVE STARTED IT ON EACH BREAK (EVERY 2-3 HOURS) AND NONE OIL LIGHT IS ON AND NO OTHER ISSUES HAVE OCCURRED. I BOUGHT THIS VEHICLE ON JANUARY 5TH, HAVE DRIVEN IT PRACTICALLY EVERY DAY, PUT ALMOST 400 MILES ON IT (NOW AT 14,807) AND NO ISSUES UNTIL TODAY. SCARED TO DRIVE IT NOW BUT MUST GET TO WORK TO PAY FOR IT!

01/10/2018
Components: POWER TRAIN
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBG7GT******
Summary

I WAS DRIVING THE VEHICLE AND IT JUST LOSS POWER. LUCKILY THERE WERE NO CARS BEHIND ME. THE CAR WILL TURN ON BUT WON'T DRIVE. HAD IT TOWED TO SHOP AND FOUND OUT TRANSMISSION WAS GONE. I JUST PURCHASED VEHICLE IN OCT 2016, HOW CAN TRANSMISSION BE GONE. WARRANTY JUST EXPIRED 3000 AGO. AND DEALERSHIP PURCHASED FROM DIDN'T WANT IT OFFER ANY ASSISTANCE WITH THIS. I HAVE RESEARCHED THERE HAVE BEEN 3 RECALLS (S44) ALREADY FOR SAME ISSUE BUT NO ONE NOTIFIED ME ABOUT THIS EARLIER.

12/26/2017
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB9GT******
Summary

I WAS DRIVING 65 MPH IN A MIDDLE LANE ON THE FREEWAY WHEN MY ENGINE SUDDENLY STALLED OUT. I LOST THE ABILITY TO STEER OR BRAKE, AND MY VEHICLE QUICKLY LOST SPEED. I BARELY MANAGED TO GET TO THE SIDE OF THE FREEWAY BEFORE IT COMPLETELY STOPPED. I CALLED MY HUSBAND TO COME GET ME, AND HE MANAGED TO RESTART IT AND DROVE IT HOME WHILE I FOLLOWED IN OUR TRUCK. ABOUT 5 MILES DOWN THE ROAD, THE ENGINE STALLED OUT ON HIM. WE TOOK IT TO THE DODGE DEALERSHIP, AND THE MECHANIC WHO TOOK IT FOR A TEST DRIVE FREAKED OUT WHEN THE PROBLEM HAPPENED TO HIM WITH MY HUSBAND IN THE PASSENGER SEAT. HOWEVER, THEY FOUND NOTHING WRONG WITH THE VEHICLE AND REFUSE REPLACE ANY OF THE RECALLED PARTS FROM 2016 DODGE JOURNEY'S RELATING TO THE ENGINE STALLING OUT BECAUSE THEY INSIST MY CAR WAS MANUFACTURED A COUPLES OF WEEKS BEFORE THE RECALL GOES INTO EFFECT. MY CONCERN IS FOR MY THREE TODDLERS WHO WERE SITTING IN THE BACK SEAT AND NEARLY GOT KILLED. I HAVE CALLED DODGE REPEATEDLY ABOUT THIS, BUT THEY HAVEN'T FIXED IT YET OR GIVEN ME A REASON WHY MY ONE YEAR OLD CAR IS SO DANGEROUS.

12/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2016
Crash: No
Fire: No
Summary

I LOOSE CONTROL OF THE WINDOWS MOST OF THE TIME. I HAD THE MAIN WINDOW CONTROL SWITCH REPLACED, AND THE PROBLEM STILL DID NOT GO AWAY, PLEASE HELP.

12/07/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1GCEK14K5RE******
Summary

TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.

11/17/2017
Components: POWER TRAIN
Incident Date: 11/16/2017
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

VEHICLE DOWNSHIFTS HARD IN SLOW TRAFFIC. VEHICLE THEN PROCEEDS TO TURN OFF BUT ENGINE WILL NOT STOP UNTIL YOU PUT FOOT ON BRAKE PUT VEHICLE IN PARK AND PUSH ENGINE BUTTON. THE DEALERSHIP RESETS CODE AND RUNS GOOD FOR ABOUT 200 TO 400 MILES AND HAPPENS AGAIN. BEEN BACK TO DEALERSHIP THREE TIMES. THE TRANSMISSION SHIFTS JERKY BETWEEN 30 TO 37 MPH AND THEN ENGINE LIGHT COMES ON AND VEHILCE STOPS.

10/25/2017
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGB6GT******
Summary

WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.

10/21/2017
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1CT******
Summary

THE CAR CUT OUT TRAVELING DOWN THE HIGHWAY WITH ENGINE LIGHT FAULT AND LOSE OF POWER, BRAKES AND STEERING. THIS IS A COMMON PROBLEM WITH THE CRANKSHAFT POSITION SENSOR (CODE P0335) AND NEEDS DODGE TO RECALL ON THIS AND FIX THIS LETHAL FAULT OF COMPLETE LOSE OF CONTROL AT SPEED. YESTERDAY WAS THE 3RD TIME THIS HAS HAPPENED AND I HAD MY FAMILY IN THE CAR THIS TIME...UPDATED 10/23/17 *BF UPDATED 10/25/17 *BF UPDATED 10/30/2017*JS UPDATED 11/2/2017*JS

09/20/2017
Components: ENGINE
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 70 MPH ON THE EXPRESSWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HADDAD DODGE, 3000 HARRIS RD, BAKERSFIELD, CA, 93313), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.

08/29/2017
Components: EQUIPMENT,ENGINE
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE AND THE RADIO SHORTED OUT. THE DEALER (LAWTON CHRYSLER JEEP DODGE RAM, 215 SE INTERSTATE DR, LAWTON, OK 73501, (580) 350-6000) DIAGNOSED THAT IT WAS DUE TO A HARDWARE FAILURE, BUT PROVIDED NO SOLUTION. THE DEALER ADVISED THE CONTACT TO NOTIFY SIRIUS XM. THE CONTACT NOTIFIED SIRIUS XM AND WAS INFORMED TO NOTIFY THE WARRANTY COMPANY TO SERVICE THE RADIO. THE RADIO FAILURE WAS NOT RESOLVED. THE VEHICLE WAS RECENTLY PURCHASED LESS THAN 30 DAYS AGO AND THE DEALER PROVIDED NO REASON AS TO WHY THEY HAD NOT COMPLETED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) PRIOR TO SELLING THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THERE WAS ALSO AN INTERNAL ELECTRICAL FAILURE WITH OTHER COMPONENTS BESIDES THE RADIO. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,300. PARTS DISTRIBUTION DISCONNECT.

08/26/2017
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 08/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB4GT******
Summary

I WAS DRIVING ON THE HIGHWAY, AT ABOUT 60MPH, WAS SLOWLY THE CAR DOWN BECAUSE I WAS GOING TO BE MAKING A RIGHT TURN. OUT OF NOWHERE MY STEERING WHEEL STARTED TO LOCK UP, AS DID THE BRAKES. I HAD NO CONTROL OF MY CAR. MY CAR CAME TO A STOP BY ITSELF AND I DID NOT HAVE CONTROL OF IT AGAIN UNTIL I TURNED IT OFF AND RESTARTED IT. I WAS ALMOST IN A VERY SERIOUS ACCIDENT

08/26/2017
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

THIS IS THE SECOND TIME MY CAR HAS LOST ENGINE POWER, ALONG WITH POWER STEERING AND BREAKS. I PULLED UP TO A LIGHT AND STOPPED TO TURN RIGHT. I WAS ON A BUSY SURFACE STREET. AS I TRIED TO TURN AND ACCELERATE I FOUND THE POWER STEERING WAS GONE AND THAT THE CAR WAS ROLLING. ALL THE CAR ELECTRICAL I.E. MUSIC , LIGHTS WERE ON BUT THE ENGINE WAS DEAD. I HIT THE POWER BUTTON AND THE CAR STARTED AGAIN. I WILL TAKE THIS CAR INTO DODGE AGAIN BUT I SUSPECT THAT THEY WILL TELL ME THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND SEND ME HOME WITH IT. THIS HAPPENED LAST YEAR ALSO AND THERE HAS BEEN NO RESOLUTION.

08/24/2017
Components: SUSPENSION
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

MY NEW CAR "JUMPS" WHEN IT HITS A BUMP GOING AROUND 40-60 MPH. IT FEELS LIKE IT LIFTS UP INTO THE AIR AND IT COMES DOWN IN ANOTHER PLACE, FAIRLY CLOSE BUT DIFFERENT.I SUSPECT THE FRAME IS WARPEDBECAUSE OF AN ACCIDENT BUT PERHAPS IT IS THE ALIGNMENT?

08/15/2017
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 08/10/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCGG3GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CONCRETE BUMPER AND STRUCK A BUILDING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP (ALL MAGIC PAINT AND BODY) AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,545. UPDATED 09/27/17*LJ *TR

07/24/2017
Components: POWER TRAIN
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG3GT******
Summary

THE TRUCK HAS ALWAYS SHIFTED HARD SINCE I PURCHASED IT JANUARY 2016 BUT I FIGURED IT WOULD JUST WORK ITS WAY OUT SINCE IT WAS BRAND NEW. FRIDAY JULY 21ST 2017 I WAS DRIVING AND STARTED HEARING A VERY LOUD GRINDING TYPE OF NOISE COMING FROM THE ENGINE AND I WAS JUST TRYING TO MAKE IT HOME ASAP. ALL OF A SUDDEN WHILE I WAS DRIVING (25 MPH) I WAS SLOWING DOWN AND WHEN I TOOK MY FOOT OFF THE BRAKE AND WENT TO ACCELERATE AGAIN THERE WAS NOTHING THERE LIKE NO POWER AT ALL JUST RPMS GOING HIGHER. I PULLED OVER PUT THE TRUCK IN PARK AND BACK INTO DRIVE AND IT WOULDN'T MOVE ANYWHERE AT ALL. I TURNED THE TRUCK OFF AND QUICKLY PUT IT IN DRIVE SO I HAD SOME MOMENTUM AND AFTER 1ST GEAR IT DID THE SAME EXACT THING. I WAS 10 MILES AWAY FROM MY HOUSE AND HAD TO REPEAT THIS PROCESS FOR OVER AN HOUR JUST TO MAKE IT TO MY DRIVEWAY. THE NEXT MORNING I REPEATED THE PROCESS IN ORDER TO GET IT TO THE CLOSEST DODGE DEALERSHIP WHICH I DID SAFELY. NOW MY TRUCK HAS 53,500 MILES ON IT AND THE DEALERSHIP STATED THE TRANSMISSION IS BLOWN. GREAT REAL GREAT A BRAND NEW CAR AND A BLOWN TRANSMISSION? IT'S RIDICULOUS ESPECIALLY WHEN DODGE WILL NOT DO LOANER VEHICLES LEAVING ME NOW PAYING HUNDREDS OF DOLLARS OUT OF POCKET FOR A RENTAL AND STILL PAYING NY PAYMENTS ON TOP OF THIS ALL. SOMETHING NEEDS TO BE DONE TO HELP PEOPLE LIKE ME WHO ARE INCONVENIENCED IN THESE SITUATIONS. I OWN MY OWN BUSINESS AND DRIVE 150+ MILES A DAY I NEED A CAR AND NO ONE CARES. I'M SO FURIOUS AND UPSET ITS NOT FUNNY

07/22/2017
Components: POWER TRAIN
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB3GT******
Summary

WHILE DRIVING THE CAR, THE TRANSMISSION JERKS AND IT SEEMS THAT THE COMPUTER TELLING THE TRANSMISSION WHEN TO SHIFT GEARS IS SLOW AND NOT PROPERLY FUNCTIONING. IT'S HAPPENING FREQUENTLY, ESPECIALLY WHEN SLOWING DOWN, COMING TO A COMPLETE STOP OR STARTING TO DRIVE FROM A COMPLETE STOP. ALSO PUTTING INTO PARK AND THEN TAKING OUT OF PART, THERE'S A BIT OF RESISTANCE, LOUD BANG AND HARD SHIFT.

07/10/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3CAPDCABGT2******
Summary

ENGINE SHUT OFF ON 7/7/2017 APPOX 2:40 PST THE VEHICLE WAS STOPPED AT A STOP LIGHT ON A BUSY SURFACE STREET WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS TO MOVE THROUGH THE LIGHT AND THERE WAS NO POWER COMING FROM THE ENGINE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND TURN THE ENGINE OFF. I PUSH BUTTON STARTED THE ENGINE AND THE CAR OPERATED AS NORMAL. ON 7/8/2017 APPROX 1:30 PST I WAS COMPLETING A LEFT HAND TURN WHEN THE VEHICLE STALLED WITH NO POWER COMING FROM THE ENGINE. I PUT MY FLASHERS ON, PUT THE CAR IN PARK, TURNED OFF THE ENGINE. WITHIN SECONDS I PUSH BUTTON STARTED THE VEHICLE AND IT STARTED UP NORMALLY.

06/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG9GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. IN ADDITION, THE FAILURE OCCURRED TWO MORE TIMES. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER: BRYANT MOTORS LOCATED AT 2901 S LIMIT AVE, SEDALIA, MO, 65301 WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

06/06/2017
Components: EXTERIOR LIGHTING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDEGXGT******
Summary

BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS AND HIGHWAY. THE LIGHTS FLICKER WHEN IN PARK.

06/05/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/04/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCBG0GT******
Summary

I WAS TURNING INTO A PARKING SPOT OUTSIDE OF MY WORK AND THE CAR REVVED AND JERKED FORWARD; I HAD TO SWERVE TO MISS AND PILLAR AND SLAM ON MY BRAKES BECAUSE IT JUMPED OVER A CURB AND ALMOST HIT A BUILDING! THE PARKING SPOT WAS A LITTLE UPWARD SO I DID HAVE TO HAVE MY FOOT ON THE GAS

06/05/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB6GT******
Summary

THE VEHICLE HAS TURNED OFF ON THE ROAD WHILE ON DRIVE, WHEN IT TURNS OFF THE STEERING WHEEL IS HARD TO TURN AND CAN'T BRAKE. THE VEHICLE IS RESTARTED BY PRESSING THE ON/OFF BUTTON, AND IT WILL DRIVE LIKE NORMAL AGAIN. THIS IS THE THIRD TIME IT HAS TURNED OFF ON ME.

06/01/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTECTED. FURTHERMORE, I HAVE NEVER RECEIVED ANY WARNING LIGHTS THAT THE AIRBAGS WERE NOT FUNCTIONING AND HAVE NO IDEA HOW LONG THE AIRBAGS HAVE NOT BEEN FUNCTIONING. DURING A GOOGLE SEARCH, I DISCOVERED THAT SEVERAL OLDER DODGE VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUE, YET DODGE REFUSES TO ACKNOWLEDGE THE DESIGN FLAW. THE WIRES UNDER THE PASSENGER SEAT SUPPOSEDLY DO NOT AFFECT THE ABS AND TRACTION CONTROL, BUT I BELIEVE IT IS SUSPECT THAT THESE ISSUE OCCURRED AT THE SAME TIME (AND COMPLAINTS ON OTHER DODGE VEHICLES HAVE INDICATED THAT MOVEMENT OF THE SEATS DISLODGED THE WIRES AND TURNED OFF ABS AND AIRBAGS). THE DEALERSHIP WANTS 300 DOLLARS TO FIX THE WIRES, BUT OFFERS NO WAY OF PREVENTING THE PROBLEM FROM REOCCURRING. I HAVE ALSO FOUND THREE SAFETY RECALLS ON THIS MODEL THAT NEITHER DODGE OR THEIR SERVICES PROVIDERS HAVE NEVER INFORMED ME OF! I BELIEVE THIS MODEL NEEDS TO BE CLOSELY INSPECTED, AS IT ALREADY HAS THREE SAFETY RECALLS IN LESS THAN A YEAR (NOT INCLUDING THIS ISSUE). I DO NOT HAVE PICTURES, BUT THE DEALERSHIP DOES.

05/15/2017
Components: STEERING
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB1GT******
Summary

WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT WHILE TRYING TO PARK IT MAKES A WHINING NOISE

05/10/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB8GT******
Summary

MY VEHICLE RANDOMLY SHUTS OFF. LOSES ALL ENGINE POWER, POWER STEERING, ETC. HAS BEEN AT THE DEALER 3 DIFFERENT TIMES AND NO ONE CAN FIND THE PROBLEM. ONCE WE WERE STOPPED AT A LIGHT, 2 TIMES WE WERE PULLING OUT OF PARKING SPOTS, AND THIS LAST TIME MY VEHICLE WAS IN MOTION ON THE STREET AND THE ENGINE SHUT OFF.

04/12/2017
Components: POWER TRAIN
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG2GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/01/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

THE TRANSMISSION DOESN'T DOWNSHIFT CORRECTLY.

02/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDGG5GT******
Summary

HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

02/16/2017
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGGXGT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SEAL, AND THE TRANSMISSION WAS REBUILT. THE HEADLIGHT ISSUE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

01/05/2017
Components: ENGINE
Incident Date: 12/18/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE VEHICLE SURGED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE LOST ALL POWER AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

12/29/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCGG6GT******
Summary

WHEN I FIRST START THE VEHICLE IT MAKES A LOUD WHINE NOISE FOR ABOUT 2 TO 5 MIN. THEN SEEMS TO GO AWAY. IF THE VEHICLE SITS FOR 3 TO 4 HOURS IT WILL DO THE SAME NOISE AGAIN. DEALER TOLD ME THAT ALL THE SIX CYLINDERS MAKE THAT NOISE AND IT'S NORMAL. HAVE NEVER OWNED A VEHICLE THAT MAKES A WHINE NOISE WHERE SOMETHING WASN'T WRONG ESPECIALLY AT AROUND 6000 MILES ON THE VEHICLE. THE VEHICLE WAS STATIONARY WHEN IT HAPPENS BUT IF YOU DRIVE OFF RIGHT AWAY THE NOISE CONTINUES AS YOU'RE DRIVING. *TR

12/09/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCBB4FT******
Summary

THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE. THE CAR WOULD LOSE STEERING FUNCTIONALITY ALONG WITH BRAKING CAPACITY AND HAS BECOME HAZARDOUS WHILE DRIVING. ON NOVEMBER, 26TH, 2015, AN ACCIDENT OCCURRED DUE TO THE MALFUNCTION OF THIS VEHICLE. AT THIS TIME, THE PARTS TO REPLACE THE MALFUNCTIONED PARTS WERE NOT AVAILABLE. I HAVE RECEIVED 2 RECALL NOTICES FOR MY BRAND NEW TRUCK. MY 2 YEAR OLD DAUGHTER AND I WERE INJURED IN THIS ACCIDENT. *TR

10/07/2016
Components: POWER TRAIN
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCEG3GT******
Summary

THIS VEHICLE WAS SOLD TO ME BY CENTRAL FLORIDA CHRYSLER JEEP DODGE, 8675 COMMODITY CIRCLE, ORLANDO, FL 32819 WITH AN OPEN RECALL. I PURCHASED AND DROVE THIS VEHICLE HOME ON 8/20/2016. THIS CAR WAS A NEW VEHICLE AND SHOULD NOT HAVE BEEN SOLD WITH AN EXISTING RECALL. WHEN I CALLED TO EXPLAIN THE CAR HAD A RECALL, THEY WERE VERY RUDE AND TOLD ME THE RECALL WAS NEW AND THE PART TO CORRECT IT DID NOT EXIST AT THAT TIME.

09/16/2016
Components: ENGINE
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB7GT******
Summary

"TAKATA RECALL" ON 4 OR MORE OCCASIONS MY VEHICLE HAS SHUT DOWN WHILE DRIVING. THIS NORMALLY OCCURS WHEN SLOWING DOWN OR AFTER TAPPING THE BRAKE. THE FIRST TIME WAS ABOUT 2 MONTHS AFTER PURCHASING THE VEHICLE AFTER LEAVING WORK AND STOPPING AT A STOP LIGHT. IT HAS DIED WHILE SLOWING DOWN TO TAKE A CURVE AND ALSO ON A BUSY HIGHWAY OUT OF TOWN TAPPING BRAKES IN HEAVY TRAFFIC GOING ABOUT 50MPH AND ALMOST GETTING REAR ENDED. EACH TIME I WOULD HAVE TO COME TO A COMPLETE STOP, PUT IT IN PARK AND RESTART THE VEHICLE.

09/07/2016
Components: STEERING,POWER TRAIN
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB9GT******
Summary

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

08/18/2016
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDDBG8GT******
Summary

THE CAR STALLED OUT WITH NO WARNING ON THE HIGHWAY. LUCKILY I WAS GOING SLOW BECAUSE I WAS GOING ON AN OFF RAMP TO GET ONTO THE HIGHWAY. THE CAR SIEZED UP COMPLETELY I HAD NO CONTROL I BARELY WAS ABLE TO LIMP IT INTO A PARKING LOT. I WAS LUCKY. THE CAR RESTARTED WITH NO PROBLEMS AFTER THAT. I TOOK IT TO THE DEALER AND THEY SPENT 3 FULL DAYS DIAGNOSING THE PROBLEM. THEY FOUND NOTHING. I LOOKED ONLINE AND THERE ARE SIMILIAR COMPLAINTS ABOUT THIS VEHICLE. AND THE SAME THING IS SAID OVER AND OVER AGAIN.........NOTHING IS KNOWN ABOUT THE PROBLEM THUS NOTHING CAN BE DONE ABOUT THE PROBLEM. MEANWHILE I AM STUCK DRIVING A CAR THAT COULD AT ANY TIME DO THE SAME THING AGAIN. IT IS LIKE PLAYING RUSSIAN ROULETTE. I DO NOT WANT TO DRIVE THIS CAR AGAIN I DO NOT WANT THIS CAR ANYMORE.

08/10/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB0GT******
Summary

I BOUGHT THIS CAR WITH 11 MILES ON IT . A COUPLE WEEKS AGO I WAS GOING ABOUT 30 MPH AND I STOPPED AT A 4 WAY STOP . I DID A COMPLETE STOP THE ENGINE TURNED OFF THE STEERING WHEEL LOCKED AND I WAS STUCK IN THE INTERSECTION LUCKILY I DIDN'T GET HIT . I HAD TO PUT IT BACK IN PARK AND IT TURNED ON . SCARY SITUATION . TODAY I ATTENPTED TO TURN ON THE IGNITION AND IT JUST TURNED AND TURNED FOR 30 SECONDS AND CAR DIDN'T START. I TURNED IT OFF AND TRIED AGAIN THE CAR STARTED BUT CHECK ENGINE LIGHT IS ON STILL DON'T KNOW WHAT'S WRONG WILL TAKE TO DEALER ASAP

08/01/2016
Components: ENGINE
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB2GT******
Summary

WHILE DRIVING MY BRAND NEW DODGE JOURNEY JUST PURCHASED ALMOST 2 MONTHS AGO, THE ENGINE STALLS OUT SUDDENLY WHILE DRIVING. THIS HAS HAPPENED 3 TIMES NOW, WITH THE LAST TIME BEING ON A MAJOR HIGHWAY ALMOST CAUSING A MAJOR ACCIDENT. THE ENGINE SHUTS OFF, STEERING WHEEL AND BRAKES LOCK AND CAR JUST COASTS TO A STOP. AFTER A MINUTE THE CAR CAN BE RESTARTED. NO LIGHTS COME ON TO SIGNIFY A PROBLEM DURING THIS TIME, IT JUST STALLS OUT COMPLETELY CAUSING A MAJOR POTENTIAL FOR AN ACCIDENT. BROUGHT TO THE DEALERSHIP WHO SAYS THEY CAN FIND NOTHING WRONG WITH THE CAR. I HAVE 3 CHILDREN AND THIS HAPPENED WITH 1 IN THE CAR, PUTTING US IN SERIOUS DANGER.

07/20/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCBB6GT******
Summary

VEHICLE STALLS RANDOMLY WHILE DECELLERATING, BRAKING, STOPPED OR DRIVING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL (A/C. RADIO, GAUGES, ETC.) BUT BRAKING AND STEERING BECOME DIFFICULT. YOU MUST COME TO A STOP, PARK AND RESTART THE VEHICLE. THIS HAS HAPPENED THREE TIMES NOW, TWICE TO MYSELF AND ONCE TO MY WIFE. TWO DEALERSHIPS HAVE FOUND NO ISSUE SO NOTHING CAN BE DONE. I AM AT THE END OF MY OPTIONS AND FEAR FOR THE SAFETY OF MY FAMILY. PLEASE ADVISE ME OF MY OPTIONS BEFORE ONE OF US IS HURT OR WORSE.

07/08/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3C4PDCAB5GT******
Summary

I HAD 2016 DODGE JOURNEY BOUGHT FROM SUPERSTITION DODGE IN MESA ARIZONA. THE ENGINE SHUTS OFF BY ITSELF WHILE BRAKING AND ONE TIME WHILE DRIVING. WHEN ENGINE SHUTS OFF THE CAR LOOSES POWER STEERING AND BRAKES. THIS COULD CAUSE FETAL ACCIDENT AND MAY BE DEATH. I CONTACTED DODGE TEMPE ARIZONA. I WENT TO THEM AFTER IT HAPPEN FIRST TIME AND THEY SAID NO ERROR CODE AND IT COULD BE A GLITCH!! THEN WHEN IT HAPPEN FOR SECOND AND THIRD TIME AND I WAS ABOUT TO MAKE AN ACCIDENT, I CONTACTED THEM AGAIN AND CONTACTED DODGE COMPANY. THEY OPEN A CASE # 29588743. AND TEMPE DODGE TOOK AGAIN FOR OVER A WEEK AND THEY WERE NOT ABLE TO FIND THE ROOT CAUSE. THEY WANT TO GIVE ME THE CAR BACK AND I AM AFRAID ABOUT MY FAMILY SAFETY AND PEOPLE AND CARS IN THE STREET. I CONTACTED DODGE AGAIN AND THE CASE MANAGER NAME IS [XXX] . SHE SAID THERE NOTHING SHE CAN DO AND SHE WANTS TO CLOSE THE CASE. THEY DO NOT CARE AND THEY WANT TO GIVE THE CAR BACK TO ME KNOWINGLY THAT THE CAR COULD HAVE AN ACCIDENT AGAIN IF THE ENGINE SHUTS OFF AND THE CAR FAIL TO BRAKE AND STEER. WHAT HAPPEN IS WHEN DRIVING, SOMETIMES "3 TIMES" WHEN BRAKE "2 TIMES" OR WHEN SLOWING WHILE RUNNING "1 TIME" THE ENGINE SHUTS OFF AND THE IGNITION BUTTON STILL SHOWS RUN AND AC IS STILL WORKING ON THE BATTERY. WHEN ENGINE SHUTS OFF NO BRAKES SO CAR KEEPS MOVING AND STEERING IS VERY HARD TO CONTROL BECAUSE OF LOSS OF POWER. IT IS LIFE THREATENING AND COULD CAUSE DEATH TO PEDESTRIANS AND OR PASSENGERS. PLEASE HELP, I DO NOT WANT MY FAMILY TO GET INJURED OR DIE AND I DO NOT WANT PEOPLE IN THE STREET TO GET INJURED OR DIE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/16/2016
Components: STEERING,SUSPENSION
Incident Date: 04/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3C4PDCGG0GT******
Summary

WHILE DRIVING MY 2016 DODGE JOURNEY 12MPH, THE CAR JERKED TO THE LEFT CAUSING ME TO HIT A CEMENT LIGHT POLE. I WAS IN A ROUNDABOUT TURNING TO BRING MY CHILD TO SCHOOL WHEN THIS HAPPENED. NO INJURIES.

03/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

WE WERE DRIVING THROUGH AN INTERSECTION AND THE BACK HATCH BACK OPENED EVEN THOUGH THE VEHICLE LOCKS WERE ENGAGED AND LOCKED SHUT. THE DOOR LOCKS WERE ENGAGED. THERE WAS NO WARNING LIGHT, NO AUDIBLE ALARM-NOT A WARNING OF ANY KIND. AT THAT POINT, WE HAD NOT IDEA THE HATCH BACK WAS OPENED, AND BECAUSE WE WERE ON A SLIGHT INCLINE, A GOLF CLUB FELL OUT OF THE GOLF BAG AND LANDED IN THE MIDDLE OF THE ONTERSECTION. WE REALIZED THE HATCH WAS OPENED AFTER WE PASSED THROUGH THE INTERSECTION ( SAQUARO AND SHEA IN FOUNTAIN HILLS , ARIZONA. MAJOR CONCERN AS THERE WAS NO WARNING OF THE INSTRUMENTATION OF ANY KIND, AND THIS WAS A RENTAL CAR. I BELIEVE IF WE HAD A FULL CARGO PAYLOAD, IT WOULD HAVE DISCHARGED FROM THE REAR CAUSING TRAFFIC IMPEDIMENT AND POSSIBLE CRASHES TO SAY NOTHING OF THE LOSS OF PROPERTY OR IF WE HAD A LIVE ANIMAL , THE LOSS OF THE ANIMAL.

4 Recalls

for 2016 DODGE JOURNEY
06/05/2016
CAMPAIGN NUMBER: 16V273000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Campaign Number: 16V273000
Manufacture: Chrysler (FCA US LLC)
Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/06/2016
CAMPAIGN NUMBER: 16V461000
POWER TRAIN:AUTOMATIC TRANSMISSION
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
Campaign Number: 16V461000
Manufacture: Chrysler (FCA US LLC)
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/12/2016
CAMPAIGN NUMBER: 16V907000
ENGINE AND ENGINE COOLING:ENGINE
If the engine stalls, there is an increased the risk of a crash.
Campaign Number: 16V907000
Manufacture: Chrysler (FCA US LLC)
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

17/05/2018
CAMPAIGN NUMBER: 18V332000
ELECTRICAL SYSTEM:WIRING
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Campaign Number: 18V332000
Manufacture: Chrysler (FCA US LLC)
Components: ELECTRICAL SYSTEM:WIRING
Summary

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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