EN

2016 Ford Escape SUV FWD

1
Recalls
357
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 19.1%

Complaints
Recalls

357 Complaints

for 2016 FORD ESCAPE
01/19/2022
Components: EXTERIOR LIGHTING
Incident Date: 07/15/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1fmcu9j93gu******
Summary

The contact owns a 2016 Ford Escape. The contact noticed that there was a burn mark and a bubble in the front driver’s side fog light. The contact stated that heat from the bulb melted the cover. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

01/18/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96GU******
Summary

APIM MODULE SHUTS DOWN IN THE MIDDLE OF DRIVING CAUSING GPS, RADIO, BACK UP CAMERA AND REST OF DASH TO GO BLACK

01/12/2022
Components: ENGINE
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95GU******
Summary

The contact owns a 2016 Ford Escape. The contact stated that while driving uphill at 35 MPH, the vehicle inadvertently started jerking. The check engine warning light illuminated. The contact stated that he released the accelerator pedal and the failure stopped. The contact was able to continue to drive the vehicle; however, the failure reoccurred several times while driving uphill and while passing other vehicles. The vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the repair because the VIN was not included in a recall. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in an unknown engine recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

01/06/2022
Components: ENGINE
Incident Date: 12/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9j9xgu******
Summary

Car gets stuck in overdrive. I was told by someone it has something to do with the turbo boost

01/03/2022
Components: WHEELS
Incident Date: 01/02/2022
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95GU******
Summary

Had to change the front parking lamp. To do this it was necessary to remove the front wheel. Due to swollen lug nuts I could not remove the tire. Tried the wrench on all remaining nuts and found it would not fit on any of them. It is impossible to change a flat tire. Faulty design/manufacturing. I had to replace all 20 lug nuts.

12/22/2021
Components: ENGINE
Incident Date: 12/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0j97gu******
Summary

Blown head gasket. Class action lawsuit pending against current issue I am having due to setup of motor and allowing water to sit and deteriorate gaskets. Caused vehicle to overheat while driving. Confirmed by mechanic shop.

12/21/2021
Components: AIR BAGS
Incident Date: 12/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

The airbag icon came on and I did not have an accident. I did not bump into anything. I took it to the dealership and they nothing about it. I also had problems with my transmission. The icon never came on about my transmission. I was driving home and the car stop shifting gears. My vehicle is only 5 years old and it should not have a transmission problem. I have only taken my car to the dealership. No other person or mechanic has ever worked on my car. Ford is selling cars that are not operable and safe for the consumer. Ford knows about this problem and they want to charge me over $6,000 for transmission fix. This 2016 Ford Escape should be recalled.

12/01/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX9GU******
Summary

My car has 25000.00 miles on it. This started last year. It is a 2016 escape. Runs fine until I put gas in it. The car will not start after I fill up. I thought I was crazy, as that is the only time it does this. Once I get it started it is fine until I fill up again. I look online to see if anyone else had this problem and found out it is common with this car. I spent 257.00 for new purge valve and it fixed the problem. The car never showed a check engine or code. This is a comon problem and should be recalled!

11/24/2021
Components: WHEELS
Incident Date: 11/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX7GU******
Summary

During routine oil change, the mechanic informed me that the tires could not be rotated due to swollen lug nuts. In order for other routine maintenance to be performed to ensure the vehicle is in safe operating condition, I had to purchase new lug nuts so the mechanic could complete the maintenance. The mechanic did not have the lug nuts available and I had to pay for labor. The reason the mechanic gave for not removing the swollen lug nuts was the lug nuts are likely to break during removal. In the event I have a flat tire, I would either be unable to remove the nuts myself or would drive with possibly damaged lug nuts. Damaged lug nuts could cause undue stress on other lug nuts, leading to breaks. Broken lug nuts mean tires can fly off cars. This seems like a major safety issue that Ford needs to address.

11/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0G79GU******
Summary

Vehicle caught fire while sitting in my driveway after being driven 30-45 minutes prior. No prior issues with the vehicle. No warning lights or messages while driving vehicle home. Drive home from work was approximately 1 hour drive time. I heard car horn blowing and looked outside to find car engulfed in flames. Local fire dept and police responded. Claim filed with insurance company who towed vehicle to salvage lot the next day. Car deemed a total loss.

11/22/2021
Components: POWER TRAIN
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G95GU******
Summary

The contact owns a 2016 Ford Escape. The contact stated while operating the vehicle, the transmission would not operate in the reverse position. The vehicle was towed to the local dealer who diagnosed that the shaft lock cable assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously repaired for the same failure in 2018. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 80,000

11/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97GU******
Summary

Rear view camera doesn't always work when putting the car in reverse. It doesn't go blank, the monitor just remains as if it was going forward. Sometimes when it does work, it remains on while moving forward momentarily.

11/16/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G92GU******
Summary

The contact owns a 2016 Ford Escape. The contact stated that after refueling the vehicle, the vehicle was difficult to start up. The vehicle was eventually restarted but after stopping at a traffic light the vehicle was there was an abnormal vibration coming from the engine compartment. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the canister purge valve was stuck in the open position. The contact was informed that the valve lining needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

11/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX7GU******
Summary

My vehicle stopped shifting as I was on the highway. I had to pull over to the side. The vehicle had to be towed to the dealership where I bought it and I've been told the transmission needs a total rebuild. The is a 2016 Ford Escape with under 100,000 miles. There was no warning prior to this happening. Once the transmission stopped working I finally received a warning to have the vehicle checked.

10/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

Yesterday we experienced a complete engine fail in our 2016 Ford Escape because coolant leakage caused a hole in engine block. We have about 80000 miles in our vehicle and regularly maintain it. Going to cost about 6,000 to replace entire engine.

10/03/2021
Components: WHEELS
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G94GU******
Summary

THE LUG NUTS ON MY FORD ESCAPE ARE DEFECTIVE. I DISCOVERED THIS AFTER A FLAT TIRE. THE "OVERCAP" ON THE LUG NUTS WIGGLED. THEY WERE ALSO ENLARGED AND WOULD NOT FIT ANY STANDARD LUG NUT WRENCH. THEY COULD NOT BE SAFELY REMOVED AND REPLACED ON MY VEHICLE. I HAVE SINCE HAD THEM PROFESSIONALLY REPLACED. THIS APPEARS TO BE ALL OVER THE INTERNET.

09/27/2021
Components: POWER TRAIN
Incident Date: 09/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9gx1gu******
Summary

While driving the vehicle suddenly deccelerated. Pressing the gas peddle did nothing. It acted as if it was in neutral. Transmission fault light illuminated. This blocked all traffic as there was no shoulder and no time or place to get off the road. It was an extremely dangerous situation on the curve of a road. Vehicle was towed to dealer. Dealer verified abundant metal particles in transmission and recommended replacement ($6,247.69). Regular maintenance was done and mileage is only 61,537 so only recently out of the 60,000 mile warranty. There was never a warning or symptoms. Light came on later during the incident.

09/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9g95gu******
Summary

Rear door on drivers side will not open from the inside after it has been locked and unlocked unless it has been opened already. It something is wrong with the child lock. This is a major safety issue. Someone on the outside has to open the door to let the person out. If there was an accident or some type of incident and the person needed to get out quickly they would not be able to.

09/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

According to the dealership the throttle body is putting the vehicle in Limp mode and the car dies out because of it. Ford has had a recall on vehicles with the same issue. However, the dealership wants yo charge 469.04 for the repair.

09/11/2021
Components: POWER TRAIN
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

Car suddenly would not shift and engine revved without moving in the middle of driving. This is an extreme hazard as my 2 year old son and I were pulling out into traffic. Had to turn the car off and back on and was able to get off the road. The transmission died without warning and the car is only at 55k miles.

09/07/2021
Components: POWER TRAIN
Incident Date: 09/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XGU******
Summary

I had driven my vehicle normally until one day I put the car into Park and it continued to roll forward. The shifter was stuck in park and would not move, but my dash indicated the vehicle was in Nuetral. The cable between the shifter and the transmission was damaged. Prior to this the sun roof has stopped working and my backup camera started malfunctioning as well. This is after I had to get the fuel injector replaced and the turbo replaced before that.

08/25/2021
Components: POWER TRAIN
Incident Date: 08/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

"transmission fault - repair now" light came on. Engine went to high RPM but very little forward movement. Was able to limp short distance back to home. Transmission then would not shift into reverse. Had car towed to dealer on 8/24/2021 for repair. Dealer indicated total transmission failure had occurred and would need to be completely replaced. Cost quoted at $5500.00. Transmission is a sealed unit with no way to check fluids and is recommended for service at 150000 miles. This car is at 90000 miles, way before the 150000 service call. There was no forewarning or symptoms of complete failure prior to incident.

08/23/2021
Components: BACK OVER PREVENTION
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

Back up camera don’t work when backing up.

08/23/2021
Components: POWER TRAIN
Incident Date: 05/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

A few months ago, out of nowhere and with no warning my 2016 Ford Escape flashed a transmission failure and car immediately started having acceleration issues. I was on a 8 lane highway (4 lanes each direction), in the far left lane as I was approaching my left hand turn lane. I had to pull over on this 8 lane highway on the far left lane causing a major safety hazard, not only for myself, but for all the cars in the south bound direction. Once traffic had a break, I started my car back up and was able to make the next left hand turn (which was actually the turn lane I needed to take) to get off an extremely 8 lane highway. This left hand turn also could have caused a safety issue as I wasn't able to accelerate at a normal rate and had to coast across this highway going around 5mph. I immediately pulled over after that turn and got the car towed to the nearest Ford dealership. The tow truck driver wished I had pulled over a little further up since he would have to stop traffic to get the car on the tow bed, obviously something I couldn't do since I was unable to accelerate. When the car was turned back on no transmission warning was on. Ford did replace the battery and confirmed multiple internal transmission component failures with the diagnosis and the transmission would have to be replaced. I did get a second opinion and they also confirmed the failures that the Ford dealership told me. The car is only 5 years old, gave me no indication that there was anything wrong until it happened, there was zero warning, zero noise, zero reasoning given as how/why a car only 5 years old would have multiple internal failing transmission components! I was also told by the mechanic that this is not an uncommon occurrence for Fords to have early transmission failures and that my 2016 Ford Escape was the 6th Ford that month!!! In total, I have had to pay over $6,100 worth of work/service/equipment in a 2016 car I purchased on 2/25/19! Official explanation would be great!!!

08/13/2021
Components: AIR BAGS
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

My airbag light kept coming on and off over the past month. Within the last week and half or so it has stayed on steadily. I seen a recall for other escapes with airbag defects but not mine and so I am not sure if there is about to be a recall on my vehicle.

08/02/2021
Components: POWER TRAIN
Incident Date: 08/01/2020
Crash: No
Fire: No
Summary

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65 mph, the vehicle abruptly came to a sudden stop. The contact indicated that the incident occurred without warning and nearly caused a collision while driving on a busy freeway. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The VIN was not available. The approximate failure mileage was 100,000.

07/27/2021
Components: ENGINE
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92GU******
Summary

Experienced a vibration upon engine startup in April 2021 at about 60,000 miles, diagnostic from check engine light suggests that it was a cylinder misfire. I had it in to 4 different appointments before it was found that I have a bad head gasket, causing coolant to leak into the engine, damaging the engine and risking a catastrophe. Ford will not cover 100% of costs due to it being 4k out of warranty, so this is an out of pocket expense.

07/15/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 65-70 mph, the vehicle decelerated without warning. The vehicle loss motive power and stalled. The contact was unable to shift the vehicle into drive or reverse. The contact stated that the vehicle was revving abnormally. The vehicle was restarted and driven off the highway. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

07/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XGU******
Summary

Only had for a week, and vehicle has trouble at 40mph when shifting, slips or hesitates/misfires when driving at lower speeds, but drives ok past 55mph. Not sure if it is engine or transmission and was recently bought from dealership that said they checked it over, and now after a week I have to take it back in because I do not want it to be anything fuel related ever since it is Ecoboost engine and do not want it to catch fire while driving. Also the trunk will open with remote and only occasionally close with remote, does not work.

07/10/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

APIM Malfunction; 2016 Ford Escape. The vehicle’s APIM is encountering issues that are causing the SYNC system, voice command, GPS, radio, Bluetooth, audio control, USB, HVAC, and rearview camera features of the vehicle to be impaired and/or fail completely.

07/06/2021
Components: STEERING
Incident Date: 06/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu9j98gu******
Summary

I received the "Steering Assist Fault Service Required" message as I was parking. Because the wheels became stiff I had to wait an hour to drive again. At the same time I received the 911 assist error. This was not the first time that it happened to me. Previously I took the car to the dealership and they did not fix it.

06/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1fmcu0jx1gu******
Summary

While driving approximately 1-5 mph the vehicle shuts off and and will not move when the gas peddle is pressed. The vehicle engine light comes on. Vehicle operator has to press the power button in order to shut off the car, put the car in park, and press the power button to turn the car back on. Vehicle then works as intended.

06/26/2021
Components: POWER TRAIN
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX6GU******
Summary

TRANSMISSION FAILURE warning came up on dash. I saw the RPMs go up to over 120. I had no previous problems with the car before this incident. CAR RAPIDLY LOST ACCELERATION while driving 60MPH on State Road 80 in Labelle FL. Since the car lost acceleration so fast the car behind me had to pass quickly as to not hit me. Other cars behind had to continually pass until I could move from the left lane to the right, and then to the shoulder to safely pull off the road. I had to wait there with the car for over an hour before AAA came to tow it. Mechanic at AAMCO Transmission Total Care in Bonita Springs, FL identified a burned drum. He showed me grooves in it that should not have been there, it should have been smooth. Computer scan gave codes P0219 Engine Overspeed Condition, P0729 Incorrect Gear Ratio 6th, P07AA Trans Friction Element E. I have the drum and other parts that had to be replaced. The repair took 6 weeks as the torque converter was on backorder from FORD. This repair was $4047.00

06/12/2021
Components: ENGINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

Engine block crack at 88,000 miles. Now deemed totaled and inoperable.

06/08/2021
Components: STEERING
Incident Date: 06/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F71GU******
Summary

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the power steering failed which made the vehicle harder to steer. The contact stated that the power steering warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 14V284000 (Steering). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 50,096.

06/05/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

Cooling fan failure.. resulting in $1300 in repairs not needed and is now in shop for more money… to reapir

06/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/04/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9G97GU******
Summary

HAD THE CAR IN TO GET THE FRONT BUMPER, PASSENGER BLINKER LIGHT AND THE BLACK PANEL REPLACED. UPON THE BODY SHOP GETTING THE PARTS PREPPED AND GETTING THE CAR STRIPPED DOWN THEY FOUND THE ISSUE WITH THE CROSS MEMBER CONNECTIONS BEING RUSTED THROUGH. HE CALLED ME TO COME LOOK THINGS OVER BEFORE CONTINUING WITH THE WORK.

04/29/2021
Components: STEERING
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX6GU******
Summary

I WAS IN A DRIVE THRU AT MCDONALD'S AND I TURNED MY WHEEL TO PULL AROUND AND MY STEERING WHEEL LOCKED UP AND HAS BEEN DOING THIS ON AND OFF WHEN I DRIVE.

04/28/2021
Components: STEERING
Incident Date: 04/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

STEERING FAILED WHILE DRIVING. IT BECAME VERY DIFFICULT TO TURN THE STEERING WHEEL WHILE DRIVING. MADE LOUD GRINDING SOUND AND VERY DIFFICULT TO MOVE THE WHEEL. AS THE VEHICLE BECAME UNDRIVABLE, IT HAD TO BE TOWED.

04/09/2021
Components: ENGINE
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING THE VEHICLE. ON A ANOTHER OCCASION WHILE DRIVING 70 MPH, THE HOT TEMPERATURE SENSOR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND THE TEMPERATURE GAUGE WENT BACK TO NORMAL. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE TEMPERATURE GAUGE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO CORWIN FORD SALES INC (5107 US-250, MANNINGTON, WV 26582, (304) 986-1111) AND WAS IN THE PROCESS OF BEING REPAIRED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

04/09/2021
Components: ENGINE
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

JANUARY 5, 2021 WE TOOK THE CAR INTO THE FORD DEALERSHIP BECAUSE AFTER 20 MINUTES OF DRIVING THE CAR STARTED TO SHUDDER AND JERK AND HESITATE. AND THIS HAPPENED AT 50 MPH. THE CHECK ENGINE LIGHT CAME ON AND WE COULD SMELL WHAT WE THOUGHT WAS EXHAUST IN THE CAR. THEY USED THE DIAGNOSTICS AND DETERMINED THE NUMBER TWO IGNITION COIL AS BAD AND NEEDED TO BE REPLACED. THE SPARK PLUG WAS ALSO REPLACED. ALSO WHILE THE CAR WAS BEING DIAGNOSED THE BATTERY DIED AND HAD TO BE REPLACED. COST $484. ***WE WERE BACK AT THE DEALERSHIP ON FEBRUARY 8TH WITH THE SAME ISSUE. THIS TIME THEY INFORMED US THAT THE NUMBER 2 AND 3 CYLINDERS WERE MISFIRING AND THAT THERE WAS THERE WAS COOLANT INTRUSION IN THE ENGINE. I WAS INFORMED IT WOULD COST ABOUT $900 JUST TO TAKE THE ENGINE OUT AND DO FURTHER DIAGNOSTICS AND THAT THE ENGINE MAY NEED TO BE REPLACED. THEY ONLY OFFERED $375 TOWARD THE EXPENSES. AFTER SEEING ALL THE REMARKS ABOUT THE ISSUE WITH THE FORD ECO BOOST ENGINE, I HOPE THEY WILL DO A RECALL AND FIX THE PROBLEM. THE CAR IS CURRENTLY PARKED IN MY DRIVEWAY.

04/09/2021
Components: SERVICE BRAKES
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G97GU******
Summary

TOOK VEHICLE IN FOR A RECALL FIX ON 4-8-2021 AT KELLER MOTORS HANFORD CA DROVE THE FOLLOWING DAY TO A GAS STATION WENT TO ENTER A GAS PUMP AND LOSS OF BREAKS AT A LOW SPEED ALMOST BUMPING INTO A CAR HAD TO USE MY EMERGENCY BRAKE TO STOP MY TRUCK.

04/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/30/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

TL*THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT 8 MPH, THE BALL JOINT FRACTURED CAUSING THE FRONT DRIVER SIDE TIRE TO DETACH. AS A RESULT, THE VEHICLE REAR ENDED A VEHICLE ON THE STREET. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH THE BALL JOINT AND CV AXYL NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE'S NO RECALLS ASSOCIATED WITH THEIR VEHICLE. THE FAILURE MILEAGE WAS 81,000.

03/28/2021
Components: POWER TRAIN
Incident Date: 03/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G97GU******
Summary

WHILE TRAVELING DOWN THE HIGHWAY MY VEHICLE ABRUPTLY SWITCHED INTO REVERSE AT 75 MPH I ALMOST LOST CONTROL. I LET THE CAR COME TO A COMPLETE STOP BUT WAS ABLE TO GET TO THE SIDE OF THE ROAD GOING ON REVERSE CAR SHIFTER WOULD GO INTO PARK BUT DASH SAID IT WAS IN REVERSE AND WANTED TO GO IN REVERSE, I CUT OFF THE IGNITION BUT COULD NOT START BACK DUE TO IT BEING IN REVERSE AND NOT ABLE TO GO INTO PARK , FORD SHOWS A RECALL ON THIS MODEL VEHICLE IN 2014 FOR THE SAME ISSUE.

03/27/2021
Components: POWER TRAIN
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

I WAS DRIVING HOME FROM WORK AND THE CAR SHUCK AND THE TRANSMISSION MADE A WHINNING SOUND AND THE CAR ROLLED TO A STOP BECAUSE THE TRANSMISSION WOULD;NT SHIFT.I BARELY MADE IT HOME..PARKED IT IN GARAGE AND NOW LOOKING FOR ANSWERS TO WHAT HAPPENED. THE TRANSMISSION COST FROM $1500.00 TO $4000.00

03/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT THE LOCAL DEALER SOUTH BAY FORD LOCATED AT 5100 ROSECRANS AVENUEHAWTHORNE, CA 90250 WHEN THE CENTER CONSOLE PHONE CHARGER SUDDENLY CAUGHT ON FIRE DESTROYING THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

03/09/2021
Components: POWER TRAIN
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

TRANSMISSION FAILED AT 70,000 MILES, WILL NOT GO IN DRIVE OR REVERSE, ALL OF A SUDDEN

03/06/2021
Components: POWER TRAIN
Incident Date: 03/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

DRIVING HOME FROM TOWN AND THE TRANSMISSION WENT OUT. NO WARNING OF ANY KIND. JUST DRIVING THROUGH TOWN AND IT QUIT MOVING AND WAS LIKE IT WAS IN NEUTRAL.

03/03/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0G92GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT NOTICED THAT THERE WAS A BURNING ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBOCHARGER WAS LEAKING AND THEY NEEDED TO REPLACED THE TURBOCHARGER, FUEL LINE AND FUEL GASKET. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,805.

02/23/2021
Components: ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED TO STALL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VAN BORTEL FORD, INC. (71 MARSH RD, EAST ROCHESTER, NY 14445, (585)586-4415) WHERE IT WAS DIAGNOSED WITH NEEDING THE COIL FOR CYLINDER NUMBER 3 TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

02/18/2021
Components: STEERING
Incident Date: 02/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GXXGU******
Summary

MY WIFE WAS RETURNING FROM THE STORE WHEN THE STEERING GOT STIFF. AS IF THE POWER-ASSISTED STEERING HAD FAILED. SHE MANAGED TO GET IT HOME SINCE SHE WAS ON OUR ROAD AND ONLY HAD TO TURN INTO OUR DRIVEWAY. I TOOK IT OUT AND THE STEERING WAS OK FOR ABOUT A MILE. THEN IT DID THE SAME FOR ME. FORD HAS HAD THIS ISSUE WITH SEVERAL OF THEIR VEHICLES FOR SOME TIME NOW. MANY HAVE BEEN RECALLED AND THIS ONE SHOULD BE. I HAVE READ MANY COMPLAINTS AND REVIEWS ABOUT THIS ISSUE. I BELIEVE THIS IS A SERIOUS ISSUE. IF THE STEERING FAILS AT AN INOPPORTUNE TIME PEOPLE COULD BE KILLED.

02/15/2021
Components: POWER TRAIN
Incident Date: 02/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

WHEN DRIVING ON HIGHWAY, ESCAPE LOST ABILITY TO ACCELERATE OR STAY ABOVE 1000 RPM. PULLED OFF ROAD, TURNED VEHICLE OFF, AND RESTARTED VEHICLE, TRIED TO DRIVE IT, HEARD A "CLUNK" NOISE AND SMELLED SOMETHING BURNING. VEHICLE COULD MOVE AND CHANGE GEARS, BUT NOT ACCELERATE TO DRIVE, TURNED VEHICLE OFF AND HAD IT TOWED TO MECHANIC. MECHANIC DIAGNOSED IT AS A TRANSMISSION ISSUE. VEHICLE IS CURRENTLY IN THE SHOP FOR A MORE THOROUGH DIAGNOSIS AND POSSIBLE REPAIR. VEHICLE HAD 104,000 MILES ON IT AT THE TIME OF INCIDENT.

02/13/2021
Components: STEERING
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX9GA******
Summary

WENT TO LEAVE MY HOUSE FOR WORK AND STARTED MY ESCAPE AND HAD NO STEERING. THE STEERING WHEEL WAS FROZEN STUCK. I HAVE NEVER HAD THIS PROBLEM AS I BOUGHT THE CAR BRAND NEW. HAD IT TOWED TO A MECHANIC AND WAS TOLD THERE ARE TONS OF COMPLAINTS ABOUT FROZEN STEERING WHEELS IN THE ESCAPES AND THERE IS NO FIX FOR THE PROBLEM. ONLY THING I CAN DO IS START THE CAR AND LET IT WARM UP FOR AN HOUR, OR UNTIL THE STEERING BOX GETS TO 42 DEGREES AND THE STEERING WHEEL WILL UNFREEZE. THEN WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL TRIES TO LOCK UP AND NOT TURN. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND CORRECTED BEFORE LIVES ARE LOST!!!!!!!!!

02/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90GU******
Summary

STARTING BACK IN THE SUMMER OF 2020 MY CAR WOULD NOT START, LIKE THE BATTERY WAS DEAD. THE CAR WAS PARKED IN MY GARAGE, ALWAYS STATIONARY. I HAD REPLACED THE BATTERY IN JUL OF 2019. I'VE TAKEN IT TO 3 MECHANICS TESTING THE ELECTRICAL SYSTEM AT $300 AND ALSO TESTING THE BATTERY AT THE OTHER MECHANICS. AFTER DOING SOME RESEARCH I FOUND THAT THE FOB TALKS TO THE CAR EVEN WHEN IT'S NOT ON OR WHEN THE FOB IS NOT NEAR THE CAR. A COUPLE MONTHS AGO I PURCHASED A TRICKLE CHARGER WHICH I USED FOR A MONTH OR SO UNTIL I STARTED TO PUT THE FOB IN A FARADAY CAGE TO BLOCK THE SIGNAL FROM THE FOB TO THE CAR. THIS SEEMED TO HELP FOR A WHILE UNTIL LAST WEEK WHEN I COULD NOT START MY CAR. AGAIN, ACTING LIKE THE BATTERY WAS DEAD. I'VE ALSO PURCHASED A JUMP STARTER WHICH WAS WORKING WHEN THE CAR WOULDN'T START. THE PROBLEM HAS GOTTEN WORSE IN THE LAST WEEK AS I'VE HAD TO JUMP IT SEVERAL TIMES. I'M REALLY AT A LOSS AS TO WHAT TO DO NEXT OTHER THAN SELL THE CAR.

01/29/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/15/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

WHEN PURCHASE 2016 FORD ESCAPE WITHIN A MONTH SERVICE ENGINE LIGHT CAME ON YOU CAN SMELL COOLANT SOMETINES SMOKE SMELL TOOK VEHICLE IN THEY TOLD IT WAS NOTHING TO WORRY ABOUT, FROM 2016 TO 2021 I HAD TO PURCHASE COOLANT OVER TEN TIMES IT WAS ALWAYS LOW THE SMELL CONTINUE TOO THE CHECK ENGINE LIGHTS COMES ON STAYS ON HOWEVER TOOK IT IN THREE TIMES WITH THE SAME ANSWER NOTHING TO WORRY ABOUT IS FINE. I WROTE LETTERS TO FORD CUSTOMER RELATIONS REPORTING ELECTRICAL AND MECHANICAL CONCERNS THAT NEEDS REPAIRING.-REPORTING MY EYES AND BREATHING WAS AFFECTED WHEN INSIDE THE FORD ESCAPE-SOMETIMES THE ENGINE WOULD TURN OFF THERE WAS ALSO AN ODOR OF SMOKE AND COOLANT THESE ISSUES CONTINUE DAILY. EVIDENTLY FORD DIDN'T CARE BUT IT WAS REPORTED TO THEM. I ALSO WROTE TO YOUR DEPARTMENT HOWEVER I HAVE NOT HEARD BACK THEREFORE I AM DOING THIS ONLINE COMPLAINT, PLEASE NOTE I WANT TO SEND PHOTOS HOWEVER IT WOULD NOT LET ME DOWNLOAD CAN YOU SEND ME YOUR EMAIL TO SEND THIEM TO YOU IITS VERY IMPORTANT EVIDENCE THANK YOU. I

01/27/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

VEHICLE AT VARIOUS TIMES ACTS AS IF IT IS NOT GETTING FUEL, TENDS TO ALMOST STALL, SEEMS TO BE WHEN MAKING START FROM BEING STOPPED THEN MOVING FORWARD AND SOMETIMES WHEN MAKING LEFT TURN AT LIGHT, OCCASIONALLY ON RIGHT .

01/23/2021
Components: POWER TRAIN
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

AS I WAS DRIVING DOWN THE ROAD I NOTICED I WASN'T ACCELERATING; AS I TRIED TO PRESS ON THE ACCELERATOR THE RPMS WOULD INCREASE, BUT THE VEHICLE WOULD NOT SPEED UP. I PULLED OFF THE TO A SIDE ROAD, STOPPED THE CAR, PUT IT IN PARK AND THEN BACK INTO DRIVE AND HAD NO CHANGE IN ABILITY TO ACCELERATE. I TRIED TURNING IT OFF AND BACK ON. AS I THEN TRIED TO GET THE CAR BACK HOME (THANKFULLY I WASN'T FAR) I HAD TO PUT IT IN LOW GEAR AND COULD ONLY GO 10-15 MPH. THE TRANSMISSION FAILURE LIGHT CAME UP AT THIS POINT. AFTER TRYING TO LET THE VEHICLE COOL DOWN, THERE WAS NO CHANGE. I HAD THE VEHICLE REPAIRED AT A TRANSMISSION SHOP; COSTING $4,100; THE TRANSMISSION MECHANIC COULDN'T TELL ME EXACTLY WHAT WENT WRONG OTHER THAN IT HAD OVERHEATED IN THE TRANSMISSION AND THERE WAS A LOT OF INTERNAL DAMAGE. I AM STILL STRUGGLING WITH ISSUES WITH ACCELERATING WHEN THE VEHICLE IS COLD. THE VEHICLE IS SLUGGISH AND SHIFTS VERY HARD WHEN IT IS COLD. THE MECHANIC IS LOOKING INTO IT AGAIN.

01/04/2021
Components: STRUCTURE
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

I WAS DRIVING AND TURNED A CORNER ON A LOCAL ROAD AND MY REAR LEFT DOOR SWUNG OPEN. THERE HAD BEEN NO INDICATION IT WASN'T CLOSED. THEN, AFTER STOPPING, I TRIED TO CLOSE IT AND IT WOULDN'T LATCH--IT JUST BOUNCED BACK OPEN. THE FOLLOWING LINK IS VIDEO SOMEONE ELSE POSTED THAT SHOWS THE EXACT ISSUE I HAD: HTTPS://WWW.YOUTUBE.COM/WATCH?V=_EIOZPH8_XG IT'S A DIFFERENT MAKE AND MODEL FROM FORD, BUT THE ISSUE IS IDENTICAL TO WHAT I AM DEALING WITH NOW.

12/19/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

THE TRANSMISSION WENT OUT WHILE DRIVING ON A CITY STREET. MILEAGE AT THE TIME OF FAILURE WAS SLIGHTLY OVER 86, 000 MILES. THAT SHOULD NOT BE A THING. WE HAVE ALSO HAD CONSTANT ISSUES WITH THE RADIO/DISPLAY INCLUDING TOTAL FAILURE AND REAR CAMERA NOT SHOWING.

12/04/2020
Components: POWER TRAIN
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH WHEN ALL OF A SUDDEN OUT OF NOWHERE I COULDN'T ACCELERATE ANYMORE IT WAS ALMOST LIKE I WAS STUCK IN NEUTRAL BUT I WAS CLEARLY IN DRIVE. I BEGAN HAVING OTHER DRIVERS HONK AT ME AND TRYING TO PASS ME, I HAD MY DAUGHTER IN THE CAR WITH ME, IT WAS REALLY SCARY. I COULD HAVE EASILY BEEN IN A ACCIDENT. I PULLED OVER TO THE SIDE OF THE HIGHWAY, TURNED MY HAZARDS ON, AND CALLED A TOW TRUCK. THE MECHANIC SAID MY TRANSMISSION WAS DONE AND I NEEDED A NEW ONE, HE ALSO SAID THIS IS A COMMON PROBLEM WITH THE FORD ESCAPES. I REPAIRED IT IT COST 5600$. THE PART THAT BOTHERED ME MOST WAS WHEN I CONTACTED FORD THEY DIDN'T CARE ONE BIT. I FEEL THIS IS A SAFETY HAZARD AND FORD NEEDS TO RECALL THIS PART AND MAKE IT RIGHT AND STAND BEHIND THEIR NAME, BECAUSE I GUARANTEE THEY ARE FULLY AWARE OF THIS HAPPENING AND YET FAIL TO RECALL IT AND FIX IT.

12/03/2020
Components: POWER TRAIN
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX7GU******
Summary

MY VEHICLE STARTED MAKING A FAINT WHISTLING / WINDING SOUND WHEN BEING DRIVEN. THEN MY CAR WOULD NOT DRIVE ANY MORE WHILE IT WAS IN THE DRIVE POSITION . THE RPM NEEDLE KEPT JUMPING AS IF IT WAS BEING DRIVEN. I WAS PULLING INTO MY DRIVEWAY WHEN ALL OF A SUDDEN MY CAR WOULD NOT GO. I STOPPED , STUCK IN THE MIDDLE OF THE DRIVEWAY. I TURNED THE CAR OFF, WAITED FOR A MIN OR 2 THEN TURNED THE CAR BACK ON, AFTER THAT THE CAR FINALLY SHIFT INTO GEAR, AND I WAS ABLE TO PARK MY CAR. THE LIGHT FINALLY CAME ON SAYING TRANMISSIONS FAILURE SERVICE NOW OR SOMETHING TO THAT AFFECT. SO I TOOK THE CAR TO FORD SEEING HOW I WAS STILL UNDER FACTORY WARRANTY, FINALLY AFTER A MONTH , GOT MY CAR BACK. THEY DIDN'T REPLACE THE TRANSMISSION JUST PARTS OF IT FROM WHAT I WAS TOLD -MANS A HOSE FOR MY HEATER. NOW A FEW WEEKS LATER, MY CAR IS MAKING THE SAME NOISE.

12/02/2020
Components: ENGINE
Incident Date: 11/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

I OWN A 2016 FORD ESCAPE, WHILE I WAS DRIVING AT 55 MILES AN HOUR, IT DOWNSHIFTED AND LOST POWER, I WAS ABLE TO GET IT TO MY DRIVEWAY, WHERE I PARKED IT. IT SHIFTED OUT OF PARK TO REVERSE, AND ROLLED BACKWARD. THERE WERE NO INJURIES, THANK GOODNESS. I HAD TO TOWED TO A FORD DEALERSHIP. IT NEEDS TO HAVE A TOTAL TRANSMISSION REPLACEMENT. I HAVE READ OF MORE THAN 15 CASES ON THIS FORUM THAT ARE THE SAME AS MINE. I BELIEVE A RECALL NEEDS TO HAPPEN . I REACHED OUT TO FORD, THEY WILL NOT HELP ON REPLACEMENT COST OF 5000.00 REPAIR.

11/22/2020
Components: POWER TRAIN
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

TRANSMISSION WILL NOT SHIFT OUT OF DRIVE INTO NEUTRAL REVERSE OR PARK. YET I AM ABLE TO REMOVE THE KEY. CAR ALSO WILL NOT START BECAUSE OF THIS

11/10/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY RESTART. AFTER RESTARTING THE VEHICLE, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000. THE CONSUMER STATED SNOW WAS ENTERING THE VEHICLE AT THE HATCH AND THE DRIVER SIDE BACK DOOR.

11/04/2020
Components: ENGINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F7XGU******
Summary

I WAS ON MY WAY HOME AFTER DROPPING MY HUSBAND OFF AT WORK WHEN MY LOW TIRE PRESSURE LIGHT CAME ON. I TURNED AROUND AND HEADED TO THE NEAREST GAS STATION WITH FREE AIR. I DROVE FOR APPROXIMATELY ANOTHER 10 MINUTES AND WAS ONLY TWO BLOCKS FROM THE GAS STATION. I WAS STOPPED AT A RED LIGHT ON A MAIN ROAD DURING MORNING RUSH HOUR. THE LIGHT TURNED GREEN. FROM A DEAD STOP, I ACCELERATED TO ABOUT 25 MPH, JUST GOT PAST THE INTERSECTION, WHEN THE ENGINE LIGHT CAME ON AND THE VEHICLE SUDDENLY LOST POWER AND THE GAS PEDDLE STOPPED WORKING. I ONLY HAD ENOUGH MOMENTUM TO MAKE IT ABOUT 50 FEET BEFORE THE VEHICLE STOPPED COMPLETELY. LUCKILY, I MADE IT ALMOST ALL THE WAY INTO A LEFT TURN LANE. THE TRAFFIC PASSING WAS SO CLOSE THAT MY CAR SHOOK EACH TIME I WAS PASSED. I WAS TERRIFIED I'D BE STRUCK FROM BEHIND BY A PASSING VEHICLE. I CALLED THE DEALERSHIP TO INFORM THEM OF WHAT HAPPENED AND THAT I'D BE HAVING MY CAR TOWED TO THE DEALERSHIP. HAVING NO IDEA WHAT HAD HAPPENED, I WASN'T SURE IF I'D DO MORE DAMAGE BY TRYING TO START THE CAR AGAIN, SO I CALLED A TOW TRUCK. THE DEALERSHIP DID NOT OFFER TO TOW MY VEHICLE FOR ME AND I HAD TO PAY $75 FOR THE TOW. AFTER THE DEALERSHIP LOOKED AT THE CODES, THEY TOLD ME THE ELECTRONIC THROTTLE BODY HAD FAILED AND HAD TO BE REPLACED. IT COST ME JUST UNDER $400 IN TOTAL FOR THE REPAIR. MY VEHICLE IS NOT UNDER WARRANTY ANYMORE, SO THIS WAS 100% OUT OF POCKET FOR ME.

11/03/2020
Components: POWER TRAIN
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

I PUT MY VEHICLE IN PARK AND THEN TRIED TO PUT VEHICLE BACK IN GEAR. GEARSHIFT WOULD NOT MOVE WHEN BRAKE WAS DEPRESSED AND VEHICLE WAS ACTUALLY IN NEUTRAL I HAD TO PUT EMERGENCY BRAKE ON TO PREVENT VEHICLE FROM ROLLING AND HAVE VEHICLE TOWED TO HAVE BUSHING JOINING TRANSMISSION TO SHIFTER CABLE REPLACED. THIS IS SOMETHING THAT HAS BEEN COVERED UNDER PREVIOUS RECALL FOR 2014 ESCAPES AND VERY OBVIOUSLY IS STILL A PROBLEM.

11/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

THE TRANSMISSION NOT IN PARK IS SHOWING AND WHAT HAPPENS IS MY CAR TENDS TO GO FORWARD IF I PUT IT IN REVERSE AND GO IN REVERSE WHEN I PUT IT IN DRIVE BUT IT ALSO GO FORWARD WHENEVER I FIRST TURN MY CAR ON THAT ALL HAPPENS WHEN I CHANGE GEARS TO PROCEED TO DRIVE. MY CAR ALSO STAYS IN 3RD AND 4TH YEAR WHEN I DRIVE THE RPM GOES UP REALLY HIGH EVEN IF I'M JUST GOING 20MPH. IF I DO DRIVE MY CAR AT TIMES IT WILL ALL OF A SUDDEN SLOW DOWN AND STOP MOVING SO I HAVE TO PULL OVER TURN OFF MY CAR WAIT A BIT AND THEN TURN IT BACK ON AND THEN IT'S GOOD TO GO FOR A FEW MILES AND MY CAR UNEXPECTEDLY WILL MOVE FOR EXAMPLE I WILL BE IN PARK ABOUT TO CHANGE GEARS INTO REVERSE AND MY CAR WILL GO FORWARD I HAVE TO SLAM ON BREAKS SO I DON'T CRASH IT DOES THIS EVEN IF I AM PARKED AND I PUT MY CAR INTO DRIVE MY CAR WILL GO INTO REVERSE THIS ACTUALLY HAPPENED TO ME WHEN I WAS AT THE GROCERY STORE.

10/26/2020
Components: ENGINE
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

CAR SHUTTERED TO A STOP AND WOULD NOT GO INTO GEAR AT ALL. TOOK IT TO A SHOP AND THE TRANSMISSION NEEDED TO BE REPLACED. THERE WAS JUST 100,000K MILES ON THE CAR. TOTAL TRANSMISSION REPLACEMENT PERFORMED. THE CAR LEFT ME ON THE SIDE OF THE HIGHWAY.

10/26/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

THE ORIGINAL TRANSMISSION WENT OUT AND THE 2ND ONE JUST WENT OUT. HAVE TO PUT ANOTHER ONE IN. HOW LONG WILL IT LAST. WHY HAS FORD NOT DONE A RECALL ON THESE TRANSMISSION'S,

10/20/2020
Components: POWER TRAIN
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

VEHICLE WAS DRIVING ON INTERSTATE WHEN IT STARTED HESITATING AND RPMS REVVING UP AND DOWN CHAOTICALLY. NO CHECK ENGINE OR SERVICE LIGHTS WERE ON. VEHICLE TOWED HOME, AND DRIVEN TO DEALERSHIP NEXT DAY. SAME PROBLEM STARTED HAPPENING WHEN THE CHECK TRANSMISSION LIGHT CAME ON AND VEHICLE WOULD NOT MOVE. DEALERSHIP HAD IT FOR A WEEK AND SAID THE TORQUE CONVERTER IS COMING APART INSIDE THE 6F35 TRANSMISSION AND NEEDS TO BE REPLACED AT A COST OF 5400 FOR A REMAN OR 3400 OVERHAUL. VEHICLE AT 75K MILES. CODES P0219/P0735/P0731. CONTACTED FORD MOTOR CO AND THEY DID NOT OFFER ANY ASSISTANCE WHEN NOTIFIED OF THIS FAULT. THE CSR SAID THERE IS NO ONE AT FORD MOTOR COMPANY THAT COULD LET ME KNOW HOW MANY COMPLAINTS THEY HAVE RECEIVED ON THE 6F35 TRANSMISSION, DESPITE EMPLOYING 175,000 PEOPLE. THERE ARE NUMEROUS COMPLAINTS ON TRANSMISSION FAILURE ON THIS VEHICLE AND IT NEEDS TO BE ADDRESSED BY FORD. IT IS ABSOLUTELY ABSURD THAT A CAR WITH 75K MILES NEEDS A NEW TRANSMISSION AND FORD WILL NOT OFFER ANY ASSISTANCE DESPITE BEING PAID 28,000 FOR THE VEHICLE! FORD NEEDS TO RECALL THIS TRANSMISSION AND OWN UP TO THEIR FAULTY MANUFACTURING, AGAIN TRANSMISSION JUST RANDOMLY GOING OUT WITH NO PRIOR ISSUES SHOULD BE A HUGE RED FLAG. FORD DOESN'T EVEN RECOMMEND TRANSMISSION SERVICE ON THIS VEHICLE UNTIL 150K

10/18/2020
Components: POWER TRAIN
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

OUT OF NOWHERE CAR'S TRANSMISSION STARTED SLIPPING REALLY BAD ON A MAIN STREET INTERSECTION. THE CAR WOULD STALL THEN WOULD CATCH UNEXPECTEDLY AND LAUNCH FORWARD. THEN A MESSAGE CAME ON THE SCREEN OF "TRANSMISSION FAULT SERVICE ENGINE NOW". HOW IN THE WORLD DOES THIS HAPPEN WITH A 4 YR OLD CAR!!!!!

10/09/2020
Components: STEERING
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G98GU******
Summary

THIS VEHICLE HAS AN ELECTRIC POWER STEERING THAT TURNS OFF WHILE DRIVING MAKING IT IMPOSSIBLE TO STEER PROPERLY. TO GET THE STEERING TO WORK AGAIN YOU NEED TO GET TO THE SIDE OF THE HIGHWAY (WHICH IS NOT EASY), MAKE A COMPLETE STOP, TURN THE IGNITION OFF AND THEN BACK ON TO GET THE STEERING TO WORK SAFELY AGAIN. THIS HAS HAPPENED OVER 100 TIMES, INCLUDING FIVE TIMES THIS WEEK. IN LOOKING AT FACTORY RECALLS, MANY 1000S OF FORDS, OF MANY YEARS AND MODELS HAVE HAD FACTORY RECALLS FOR THIS SAME ISSUE. BUT, NOT THIS SPECIFIC VIN NUMBER. I NEED TO GET A FACTORY RECALL WHICH INCLUDES THIS VIN NUMBER BEFORE THEIR IS A FATAL ACCIDENT INVOLVING THIS CAR.

10/08/2020
Components: AIR BAGS
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WF0CP6B79G1******
Summary

DASH AIRBAG WARNING LIGHT COMES ON WHEN VEHICLE IS IN MOTION. THIS PROBLEM HAS REMAINED INTERMITTENT UNTIL TODAY, ON THREE OCCASIONS THE DRIVER'S AIR BAG HAS BEEN CHANGED, THE ELECTRICAL HARNESS AND THE MODULE HAVE ALSO BEEN CHANGED. TODAY THE TRUCK IS WITH THE FORD DEALER, AND THEY HAVE NOT BEEN ABLE TO FIND A SOLUTION.

10/07/2020
Components: POWER TRAIN
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

MY 2016 FORD ESCAPE HAD A TOTAL TRANSMISSION FAILURE WITHOUT WARNING WHILE I WAS DRIVING ON A CITY STREET, APPROX. GOING 45 TO 50 MPH. THE TRANSMISSION WENT OUT OF GEAR AND LOST POWER. THE TRANSMISSION WOULD STALL AND THEN SUDDENLY GO INTO GEAR WITHOUT WARNING CAUSING MY ESCAPE TO JERK FORWARD. I PARKED MY ESCAPE AND HAD IT TOWED TO A REPAIR SHOP. I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS "BURNED UP" AND HAD TO BE REPLACED. I HAD A REBUILT TRANSMISSION IN MY ESCAPE, COSTING ME $3,700 IN REPAIRS.

10/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G76GU******
Summary

THE REAR VIEW CAMERA IS NOT WORKING OR WORKS INTERMITTENTLY WHEN THE CAR IS PLACED IN REVERSE

10/01/2020
Components: POWER TRAIN
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO JERK THE RPMS REVVED UP. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,400.*DT*JB

10/01/2020
Components: STEERING
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76GU******
Summary

2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO DEFECTIVE RACK AND PINION SYSTEM. *LD THE CONSUMER STATED THE RACK AND PINION SYSTEM NEEDS TO BE REPLACED DUE TO A FAULTY SNESOR. THE VEHICLE HAD 23,907 MILES ON IT. *JS

09/21/2020
Components: STRUCTURE
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX2GU******
Summary

2016 FORD ESCAPE DOOR WILL NOT STAY CLOSED. I WAS BACKING UP OUT OF MY DRIVEWAY WHEN THE LIGHT ALERTED ME THAT THE REAR DRIVERS DOOR WAS NOT CLOSED, I GOT OUT AND CLOSED IT AGAIN BUT IT WILL NOT STAYED CLOSED. UPON CLOSER INSPECTION THE LATCH WILL NOT ENGAGE. MY VEHICLE WAS NOT INCLUDED IN A RECALL OF 2013-2015 FORD ESCAPES WITH THE SAME LATCH DEFECT.

09/14/2020
Components: POWER TRAIN
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

HERE I SIT WITH A 4 YEAR OLD CAR WITH LESS THAN 72,000 MILES GETTING IT'S TRANSMISSION REBUILD!!! AFTER SEEING ALL THE COMPLAINTS I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL YET?? THIS IS VERY SORRY ON FORDS END. THERE SHOULD BE A RECALL FOR THIS TRANSMISSION. IT GAVE ME VERY LITTLE WARNING. MADE A NOISE, LESS THAN HALF A MILE JUMPED TO 5,000 RPMS THEN THAT WAS IT... DEAD ON THE SIDE OF THE ROAD. LET'S NOT TALK ABOUT HOW HARD IT IS TO GET PARTS FOR THIS TRANSMISSION #1 DUE TO THE AGE #2 DUE TO THE VIRUS. FIX THIS ISSUE FORD!!!!

09/03/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX8GU******
Summary

WHILE DRIVING IN TRAFFIC THE CAR LUNGES FORWARD AND JERKS IN TRAFFIC AND LOSSES POWER. NO TO LITTLE MOVEMENT WITH THE ENGINE RUNNING. ALSO YOU CAN NOT ACCELERATE THAT IS A NON FACTOR AND YOU ARE IN THE FLOW OF TRAFFIC WITHOUT WARNING! MY CAR NEVER GAVE ME ANY SIGNS OF A BAD TRANSMISSION UNTIL OUT THE BLUE ONE DAY AND A TRANSMISSION VAULT LIGHT CAME ON MY DASH! MY FAMILY AND I WAS VISITING MY SON AT HIS COLLEGE TOWN OF BEVERCREEK OHIO WERE HE ATTENDED WRIGHT STATE UNIVERSITY AND THIS HAPPENED ON THE WEEKEND. I WAITED UNTIL THE WEEKDAY TO CALL CUSTOMER SERVICE AND FORD GAVE ME A CASE #CAS27510020. MY SON DROPPED IT OFF AND MADE THE APPOINTMENT AND RENTED A CAR AND DROVE BACK TO CHICAGO. THE CAR IS AT GERMAINE FORD AND THEY CALLED HIM BACK AND SAID $4 THOUSAND OVERHAUL OR $8 THOUSAND FOR REPLACEMENT AND I STILL OWE A YEAR OR 2 YEARS WORTH OF PAYMENTS TOTALLY UNFAIR. A CAR SHOULD LAST LONGER THAN 85,000 MILES OFF HIGHWAY AND NORMAL DRIVING! P.S FORD HAS BEEN SUED FOR THERE POWER SHIFT TRANSMISSION FOR BAD TORQUE CONVERTERS , WHO'S TO SAY THEY ARE NOT USING THOSE SAME TORQUE CONVETERS IN THEIR 6SPEED AUTOMATIC SELECT SHIFT TRANSMISSIONS.

09/02/2020
Components: POWER TRAIN
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

2016 FORD ESCAPE WITH LESS THAN 80 THOUSAND MILES WOULD NO LONGER ACCELERATE RANDOMLY ONE DAY. ENGINE WOULD REV. DEALERSHIP STATED THERE WAS METAL IN THE TRANSMISSION PAN AND THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THEY COULDN'T TELL ME THE CAUSE AND THAT IT WOULD COST 7 THOUSAND DOLLARS. FORD DOES NOT RECOMMEND TRANSMISSION SERVICE UNTIL 150 THOUSAND MILES AND THEIR WARRANTY EXPIRES AT 60 THOUSAND MILES BECAUSE THEY KNOW THIS IS AN ONGOING PROBLEM. NOW I HAVE A CAR PAYMENT AND NO CAR. FORD NEEDS TO FIX THEIR SHOTTY PRODUCT.

08/30/2020
Components: POWER TRAIN
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. NOW CAR IS SITTING IN MY DRIVEWAY, ONLY 4 YEARS OLD AND I CAN'T USE IT TO WORK OR ANYTHING, WE BARELY GOT HOME. I'VE READ THAT A LOT OF PEOPLE ARE HAVING THIS ISSUE WHO AND WHAT IS BEING DONE TO RESOLVE OR TO MANDATE A RECALL?

08/28/2020
Components: POWER TRAIN
Incident Date: 08/21/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 75 MPH AND SLOWING DOWN IN A CONSTRUCTION ZONE, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SIGNATURE FORD ' PERRY DEALER LOCATED AT 3942 LANSING RD, PERRY, MI 48872, WHERE IT WAS DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD BE REPLACED WITH A REBUILT TRANSMISSION. THE CONTACT DECLINED THE REBUILT TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000. THE VIN WAS NOT PROVIDED.

08/25/2020
Components: POWER TRAIN
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED AFTER PARKING THE VEHICLE IN HIS GARAGE, WHEN EXITING THE VEHICLE, IT BEGAN TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT THE VEHICLE WAS IN THE PARK POSITION, HE MANAGED TO JUMP IN, AND USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED LOCAL DEALER TALLAPOOSA FORD LOCATED AT 1551 US-280, ALEXANDER CITY, AL 35010, (256) 234-3432 AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,420.

08/19/2020
Components: ENGINE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

WHEN ROLLING TROUGH A TURN THEN PRESSING THE GAS PEDDLE, AT TIMES THERE IS NO POWER, ENGINE STALLS BUT DOES NOT SHUT OFF. THIS HAS BEEN HAPPENING SINCE APRIL AND IT IS GETTING WORSE.

07/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F71GU******
Summary

2016 FORD ESCAPE WHILE DRIVING THE CAR GOES INTO LIMP MODE ESPECIALLY ON HOT DAYS. WHILE DRIVING ON THE EXPRESSWAY WITH MY FAMILY IN THE CAR, THE VEHICLE JUST SHUTS DOWN AND I PRAY THAT I CAN GET OVER TO THE SHOULDER TO TURN IT OFF AND LET IT REST. IS NOT PULLING ANY CODES SO THEY CAN'T FIGURE OUT WHAT NEEDS TO BE FIXED. I BOUGHT THIS VEHICLE BRAND NEW. IT IS SCARY KNOWING IT COULD SHUT DOWN AT ANY TIME WHILE I AM DRIVING WITH MY FAMILY IN IT. FORD NEEDS TO FIX THIS PROBELM ASAP!

07/28/2020
Components: POWER TRAIN
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX9GU******
Summary

TRANSMISSION FAILED WITH NO WARNING. DRIVING HOME ONE DAY, GETTING OFF THE HIGHWAY, THE CAR HAD A DELAY IN ACCELERATING AND WOULD THEN SUDDENLY LURCH FORWARD. TRIED TO MAKE IT HOME WITH THE CAR, EVENTUALLY A "TRANSMISSION FAULT" MESSAGE CAME UP. HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER (CAPITAL FORD, RALEIGH NC). IT TOOK OVER TWO WEEKS FOR THEM TO LOOK AT MY CAR. THEY THEN CALLED AND TOLD ME THAT THE "TORQUE CONVERTER HAD COME APART" AND THAT I NEEDED A FULL TRANSMISSION REPLACEMENT FOR $7500. MY CAR IS FOUR YEARS OLD AND BARELY OUTSIDE OF THE POWERTRAIN MILEAGE WARRANTY. THIS IS ABSOLUTELY ABSURD.

07/22/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

REAR VIEW CAMERA WORK WHEN THE CAR IS COLD AS SOON I START MOVING AND THE CAR ( THE MOTOR) GET HOT IS NOT WORKING ANYMORE

07/20/2020
Components: POWER TRAIN
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

THE TRANSMISSION FAILED IN AUGUST 2019. WE REPLACED IT WITH A FORD TRANSMISSION AND NOW (JULY 2020) IT NEEDS REPAIR AGAIN. THE SERIAL NUMBER ON THE REPLACEMENT TRANSMISSION IS 5136077

07/13/2020
Components: STEERING
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GXXGU******
Summary

POWER STEERING NOT WORKING AND POWER STEERING ASSIST FAILURE LIGHT APPEARED. ALMOST IMPOSSIBLE TO CONTROL STEERING.

07/09/2020
Components: POWER TRAIN
Incident Date: 07/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

VEHICLE WOULD NOT GO INTO ANY GEAR AFTER PARKING IN PARKING SPACE. COMPLETE LOSS OF ABILITY TO SHIFT GEARS TO ANYTHING OTHER THAN GEAR IT WAS LAST IN (PARK). BUSHING ON SHIFT CABLE WAS MISSING AND SHIFT CABLE WAS DETACHED AS HAS OCCURRED IN PREVIOUS MODEL YEARS

07/09/2020
Components: EXTERIOR LIGHTING
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS BECAME DIM, DECREASING THE VISIBILITY IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HOLIDAY FORD LOCATED AT 1003 US-82, WHITESBORO, TX 76273, 1-800-293-6213, TO BE DIAGNOSED. THE TECHNICIAN DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS 17. *LN CONSUMER STATED DUE TO POOR LIGHTING VEHICLE IS UNSAFE AT NIGHT.*JB

07/07/2020
Components: SERVICE BRAKES
Incident Date: 07/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G97GU******
Summary

BRAKES FAILED WITHOUT WARNING DRIVING DOWN THE HIGHWAY WITH MY FAMILY AND BREAKS WENT OUT WITHOUT ANY WARNING LIGHTS ANY NOISE OF PUMP FAILER, HAD TO DRIVE IN THE MEDIAN GRASS TO AVOID A COLLISION THAT WOULD HAVE KILLED MY FAMILY. THE PART THAT FAILED IS THE BRAKE VACUUM PUMP PART # BB5Z-2A451-C IT LOOKS AS IF AN INTERNAL PART INSIDE THIS PUMP FAILED CAUSING METAL SHAVINGS AND FAILING THE PUMP. A SIMILAR ISSUE REGARDING THE SAME PUMP IN THE F-150 WAS RECALLED IN CANADA.

07/07/2020
Components: POWER TRAIN
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92GU******
Summary

SHIFT CABLE BUSHING CAME OFF SHIFTER CABLE. GEAR SHIFT MOVES BUT DOES NOT ENGAGE IN ANY GEAR NOR DOES THE DASH SHIFT INDICATOR SHOW IT IS IN ANY GEAR. TRUCK STARTS, ENGINE REVS AND ALL BREAKS AND LIGHTS ARE WORKING. IT WAS FINE YESTERDAY WHEN I PARKED IT IN MY SLOPED DRIVEWAY. TODAY IT WILL NOT ENGAGE IN ORDER TO DRIVE.

07/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92GU******
Summary

EMISSIONS PURGE VALVE IS BAD/STUCK. TRUCK STALLS WHILE DRIVING AT TIMES. WHEN SHUT OFF TO GET GAS, MUST WAIT 20 MINUTES BEFORE TRUCK WILL START.

07/02/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93GU******
Summary

HEAD GASKET WHITE SMOKE COMING OUT OF EXHAUST KEEP LOSING ANTI FREEZE. *TR

07/01/2020
Components: POWER TRAIN
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

THE TRANSMISSION WENT OUT WITH OUT WARNING OR ENGINE LIGHT. *TR

06/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

VEHICLE PARKED IN DRIVEWAY HAS STARTED TO SEND OFF THE AUDIBLE ANTI-THEFT ALARM AND LIGHTS AT ALL HOURS OF THE NIGHT. I HAVE RESEARCHED THIS AND NO ONE SEEMS TO HAVE AN EXPLANATION. THE CAR GETS DROVE 1-2 TIMES A WEEK (~100 MILES). JUST HIT 80,000. I HAVE HAD NO PROBLEMS WITH THIS VEHICLE OTHER THAN THE AUDIBLE ALARM/ LIGHTS GOING OFF FOR NO REASON! THE FIRST TIME IT HAPPENED WAS JUNE 19, 2020 AT 8:00PM...NEXT WAS JUNE 20 AT 7PM, 1:30AM, 4:30AM. I LEFT THE CAR UNLOCKED FOR SEVERAL DAYS AND IT WAS QUIET UNTIL I LOCKED IT. IT WENT OFF ON JUNE 28, 2020 AT 3:18AM. I HAVE CHECKED THE BATTERY TERMINALS FOR CORROSION. VERY CLEAN. I RESET THE COMPUTER BY PULLING THE POSITIVE TERMINAL OFF THE BATTERY, INSERTING KEY TO ON POSITION, REPLACING POSITIVE TERMINAL. CONSULTED A REPUTABLE MECHANIC. HELP

06/09/2020
Components: POWER TRAIN
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J97GU******
Summary

WHEN SHIFTING INTO REVERSE THE VEHICLE OFTEN SHUDDERS OR CLUNKS. *TR

06/07/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/03/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0G98GU******
Summary

I BELIEVE THE SAME ISSUE WITH PREVIOUS MODELS OF FORD ESCAPES AND OTHER MODELS WITH THE RECALL BASED ON THE COOLANT LEAKING INTO THE ENGINE AND CAUSING BURNING AND FIRES IS STILL A RELEVANT ISSUE IN MODELS FURTHER. I BOUGHT MY 2016 FORD ESCAPE A YEAR AGO FROM CARMAX WITH 61K MILES. WITHIN ONE MONTH AND CONSTANT SERVICE THE CAR WOULD NOT STOP BURNING COOLANT. NO LEAKS OR ANYTHING I PAID TO HAVE IT CHECKED BY THREE DIFFERENT MECHANICS BECAUSE ALL OF THEM TOLD ME THERE HAD TO BE A LEAK. CARMAX STATES THAT THIS IS NOT SOMETHING THEY CAN NOT COVER. BUT IT SEEMS TO NOT BE ANY PERSON AT FAULT. THERE ARE NO LEAKS I'VE HAD THE CAR INSPECTED. IT'S STILL RUNS A YEAR LATER, BUT CATCHES ON FIRE IF LEFT RUNNING IN PARK OR IDLE FOR MORE THAN FIVE MINUTES. SMOKES A TON FIRST THEN SOMETHING IGNITES. EVERY TIME YOU START IT THOUGH THERE'S A CLOUD OF THICK WHITE SMOKE WHICH EVENTUALLY CLEARS WHILE I'M DRIVING. DON'T HAVE THE MONEY TO REPAIR THIS SO I HAVE TO KEEP DRIVING IT LIKE THIS. FORD HAS HAD THIS ISSUE ALREADY IN THE PREVIOUS MODELS. I'VE ATTACHED THE CUTOUT FROM THE PRIOR RECALL ON PREVIOUS MODELS. I APPRECIATE AND THANKYOU FOR YOUR TIME. I'VE ALWAYS WANTED TO BE APART OF HELPING THE BIGGER PICTURE.

06/01/2020
Components: STEERING
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX4GU******
Summary

2016 FORD ESCAPE W/ONLY 64K MILES. I DROVE TO PICK UP MY DAUGHTER IN CHICAGO ABOUT 2.5 HOURS AWAY FROM HOME WITH ABSOLUTELY NO SIGNS OF PROBLEMS. ON THE WAY BACK, I STOPPED AT THE GAS STATION, ON THE OASIS, AND SHUT OFF THE VEHICLE. WHEN I STARTED IT BACK UP (JUST A FEW MINUTES LATER) THE WARNING POPPED UP ON THE DASH AND IT BECAME NEARLY IMPOSSIBLE TO STEER THE VEHICLE... DROVE STRAIGHT (LITERALLY) TO THE FORD SERVICE DEPT & $2030 LATER (CUZ OF COURSE WARRANTY IS DEPLETED), I CAN STEER AGAIN. I SERIOUSLY DON'T UNDERSTAND WHY I HAVE TO PAY SUCH A HEFTY CHARGE JUST BECAUSE FORD MOTOR DIDN'T LEARN FROM THEIR 'POWER STEERING ASSIST' RECALL BACK IN 2014 AND ACTUALLY CORRECT THE PROBLEM.

05/05/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

I HAVE ONLY HAD MY CAR 4. BOUGHT IT BRAND NEW. NOW THE TRANSMISSION IS OUT. I ATTACHED A COPY OF WHAT THEY SAID IS WRONG WITH IT. IT DID NOT SET OFF ANY SENSORS. IT WOULD NOT REVERSE IR DRIVE. THEN A SENSOR WENT ON. I HAD TO GET IT TOWED. THIS IS SOME SORT OF DEFECT. A COUPLE OF DAYS BEFORE IT WENT OUT IT WAS CHUGGING IN LIW GEAR. LIKE IT KEPT SLIPPING. ONCE AGAIN NO LIGHTS CAME ON. SO I CONTINUED TO DRIVE THINKING IT WAS JUST BECAUSE IT WAS IN LOW GEAR. THEN THE DAY IT WENT OUT. I WENT TO PUT IT IN REVERSE AND IT WOULD NOT GO. I TURNED THE CAR OFF AND STARTED IT AGAIN AND IT WORKED. AT THIS POINT I JUST WANTED TO GET IT HOME BUT DID NOT MAKE IT. HAD TO GET IT TOWED. I DO NOT FEEL I SHOULD HAVE TO PAY $8000 TO GET IT FIXED. I HAVE MAINTAINED THE WHOLE TIME. *TR

05/04/2020
Components: POWER TRAIN
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

WHILE TRAVELING AWAY FROM HOME, THE SPEED CHANGED FROM 40 MPH TO 55 MPH. WHEN PUSHING THE ACCELERATOR, THE VEHICLE WOULD NOT ACCELERATE. AFTER WAITING ON THE SIDE OF THE ROAD FOR THREE HOURS, MY 2016 FORD ESCAPE WITH 69,123 MILES, WAS TOWED BACK TO MY HOMETOWN TO A TRUSTED MECHANIC. AFTER LOOKING OVER THE VEHICLE, IT WAS DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOTIFIED WHO ADVISED TO HAVE THE VEHICLE TRANSFERRED TO THE DEALERSHIP TO BE DIAGNOSED. A COUPLE DAYS LATER, THE TECH CALLED AND STATED THE TRANSMISSION DID IN FACT NEED TO BE REPLACED FOR A COST OF $7505.00. THE GM OF THE DEALERSHIP STATED THEY CONTACTED FORD DIRECTLY AND THEY WERE NOT WILLING TO ASSIST, AS 'FORD HAS NO ISSUES WITH THIS VEHICLE AND TRANSMISSIONS.' THE GM FURTHER STATED I COULD ROLL OVER WHAT I OWED AND DRIVE OFF IN A BRAND NEW ESCAPE FOR $500.00 A MONTH. AFTER RESEARCH, IT'S CLEAR THE TRANSMISSIONS ARE DEFECTIVE, COSTING MANY PEOPLE THOUSANDS OF DOLLARS TO REPAIR. MY VEHICLE WAS TAKEN BACK TO OUR TRUSTED MECHANIC WHERE IT WILL BE REPAIRED FOR $3500.00.

04/27/2020
Components: POWER TRAIN
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX9GU******
Summary

FROM THE SECOND WEEK OF OWNERSHIP, MY VEHICLE HAD EXPERIENCED INTERMITTENT HESITATION UPON ACCELERATION. THE DEALER COULD NOT DUPLICATE. I WAS VERY PUNCTUAL ABOUT GETTING MY VEHICLE SERVICED AS I PURCHASED A SERVICE MAINTENANCE PLAN AND AN EXTENDED WARRANTY AND BELIEVED MY TRANSMISSION WAS BEING LOOKED AT DURING THE SERVICE CALLS. I PRESUMED IT WAS MY IMAGINATION HOWEVER AT 121,000 MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD FROM THE SPEED OF 45MPH. I WAS TRAVELING BETWEEN TRAFFIC LIGHTS AT THAT TIME. THE VEHICLE JUST STOPPED. I WAS ABLE TO RESTART THE VEHICLE BUT IT CLEARLY WAS HAVING DIFFICULTY AS IT WAS NOT MOVING WHEN ACCELERATING. THERE WAS NO 'CHECK ENGINE' LIGHTS OR ANY OTHER WARNING LIGHTS. I TURNED THE VEHICLE OFF AND TURNED IT BACK ON AND IT DID ENGAGE INTO GEAR AND MOVED FOR ANOTHER TWO MILES THEN I GOT THE RED WARNING MESSAGE "SERVICE TRANSMISSION NOW". BECAUSE I AM STILL MAKING PAYMENTS ON THE VEHICLE(A 2016 MODEL) I HAVE NOT BEEN ABLE TO AFFORD THE REPAIR HENCE MY VEHICLE HAS BEEN SITTING SINCE OCTOBER 2019 WHEN IT BROKE DOWN. I SAW A RECALL FOR THE FORD FESTIVA/FUSION THAT DESCRIBED THE SAME SITUATION BUT HAVE NOT SEEN ANY INFORMATION ON A RECALL FOR THIS MAKE/MODEL. I HAVE ALSO SEEN COMPLAINTS FROM OTHER OWNERS OF THIS MAKE/MODEL FOR THE SAME ISSUE AND FEEL THAT IT IS DANGEROUS. NORMALLY I DRIVE THE FREEWAY BUT THE MORNING IT BROKE DOWN I WAS ON A SURFACE STREET. I FOR SURE WOULD HAVE HAD A BAD ACCIDENT IF I WAS ON THE FREEWAY. I DO NOT HAVE ANY REPAIR DOCUMENTATION AS I CANNOT AFFORD TO REPAIR MY VEHICLE AND MAKE PAYMENTS ON IT TOO!

04/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G91GU******
Summary

DRIVING DOWN VERY BUSY STREET AND VEHICLE STALLED AS I PULLED UP TO TRAFFIC LIGHT AND CAME TO A STOP. AS MANY AS 3-4 TIMES I WAS ALMOST REAR ENDED WHILE TRYING TO GET VEHICLE STARTED. PROBLEM SEEMED TO ONLY OCCUR WHEN FUEL TANK IS BELOW 1/2 TANK AND I WOULD NOTICE FUEL FILL PORT FLAPPER VIBRATING AND SUCKING AIR INTO FUEL TANK. THE FORD FOCUS HAS THIS RECALL ON THE CANISTER PURGE VALVE, WHY NOT ON A FORD ESCAPE. SAME PART USED ON BOTH. THIS PROBLEM WENT ON FOR TWO WEEKS BEFORE I COULD GET VEHICLE INTO DEALERSHIP.

04/26/2020
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

OVER THE PAST YEAR (PURCHASED VEHICLE 4/30/2019), I'VE EXPERIENCED STALLING AT DIFFERENT INSTANCES. THE VEHICLE HAS STALLED WHILE WAITING AT A TRAFFIC LIGHT. IT HAS STALLED WHILE DRIVING 65 MPH ON THE HIGHWAY. IN THE PAST YEAR, I'VE TAKING THE VEHICLE TO THE FORD DEALER FOR REPAIR ON 2 OCCASIONS BECAUSE OF THIS. THE FIRST TIME I TOOK IT IN 2019, THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG. DURING THIS PERIOD, THE ENGINE LIGHT WASN'T ON. HOWEVER, THE LAST TIME I TOOK IT IN, THE ENGINE LIGHT WAS ON. THE SERVICE DEPARTMENT AT FORDS INFORMED ME THAT I NEEDED THE CO2 SENSOR REPLACED. I PAID THEM $500 TO REPLACE THE SENSOR. THE VEHICLE STALLED AGAIN ON MY WAY HOME FROM FORDS. I CALLED THEM AS SOON AS GOT HOME TO INFORM THEM THAT THE VEHICLE STALLED AGAIN. AGAIN, I WILL BE TAKING IT BACK TO THEM ON 4/27. I ALSO FOUND OUT THAT THE VEHICLE WAS RECALLED IN 2017 OF AUGUST, RECALL # 17C11 (AIR BAG ISSUE). ACCORDING TO THE HISTORY OF THE VEHICLE, THIS HAS NEVER BEEN ADDRESSED/REPAIRED/REPLACED.

04/23/2020
Components: POWER TRAIN
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

DROVE THE CAR 90 MILES TO THE HOSPITAL WITHOUT ANY PROBLEMS OR NO SIGNS THAT ANYTHING WAS GOING WRONG. AFTER THE HOSPITAL VISIT WAS OVER, AND WE STARTED TO LEAVE THE HOSPITAL, THE VEHICLE STOPPED MOVING FORWARD WHILE STILL ACCELERATING. THE ENGINE FAULT FAILURE WARNING APPEARED ALONG WITH THE ENGINE LIGHT. I STOPPED THE CAR. SHUT IF OFF AND BACK ON AGAIN. THE CAR PROCEEDED TO MOVE FORWARD BUT THEN QUICKLY LOST THE DRIVING POWER AGAIN. IT WOULD NOT MOVE FORWARD ON ACCELERATION. WHEN PLACING THE VEHICLE IN GEAR TO MOVE IT WOULD MAKE A CLUNKING NOISE LIKE IT WAS HAVING ISSUES PULLING INTO GEAR. WE ENDED UP STRANDED AT THE TRAFFIC LIGHT IN THE HEAVY INTERSECTION OUTSIDE OF THE HOSPITAL. NO.ACCIDENTS HAPPENED. I WAS ABLE TO AVOID IT AND HAD THE VEHICLE TOWED TO NEAREST FORD GARAGE.

04/20/2020
Components: POWER TRAIN
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

JUST AS MY CAR REACHED 61,699 MILES, THE TRANSMISSION FAILS. ON MARCH 29, I WAS DRIVING ON RIDGE RD IN OAK RIDGE, NJ AND STEPPED ON THE ACCELERATOR GOING UP A VERY SLIGHT HILL TO MAINTAIN MY SPEED OF 40 MPH, BUT THE CAR JUST STARTED SLOWING DOWN TO A STOP AND WOULD NOT MOVE FORWARD. AS A MATTER OF FACT, IT STARTED ROLL BACKWARDS DOWN THE HILL AND I HAD TO IMMEDIATELY STEP ON THE BRAKE. THE DIRECTION I WAS GOING IN WAS ON A SINGLE LANE ROAD AND THERE WERE CARS COMING BEHIND ME.THE ENGINE WAS STILL RUNNING BUT THE CAR WOULD NOT ENGAGE OR MOVE. THE ENGINE WAS REVVING BUT NO MOVEMENT. IN FACT, THE CAR STARTED TO GO BACKWARDS INTO THE OTHER CARS BEHIND ME. I IMMEDIATELY STEPPED ON THE BRAKE TO AVOID HITTING ANYONE BUT WAS NOT ABLE TO MOVE THE CAR OUT OF THE ROAD. SOMEONE CAME OUT OF THEIR HOME TO HELP ME BACK MY CAR INTO HIS DRIVEWAY WHILE I CALLED A TOW TRUCK. MY CAR IS STILL IN THE SHOP AT FETTE FORD IN CLIFTON, NJ. THEY WOULDN'T EVEN HELP ME WITH FINANCIAL ASSISTANCE BEING THAT I WAS ONLY 1,699 MILES OVER THE WARRANTY. IS IT NORMAL FOR A TRANSMISSION TO GO BAD IMMEDIATELY AFTER THE WARRANTY? I AM AN ESSENTIAL WORKER. ALSO, MY CAR WAS IN THE SHOP ON 3/2/20 BEFORE THIS HAPPENED FOR WHAT THEY CALL THE WORKS WHERE THEY CHECK ' TIRE ROTATION AND PRESSURE CHECK ' BRAKE INSPECTION ' VEHICLE CHECKUP ' FLUID TOP-OFF ' BATTERY TEST ' FILTER CHECK ' BELTS AND HOSES CHECK AFTER A CERTAIN AMOUNT OF MILES. THEY DID NOT PROPERLY SEAL THE OIL PLUG BECAUSE OIL WAS LEAKING OUT OF MY CAR AFTER I LEFT THEM AND I HADN'T NOTICED UNTIL MY HUSBAND TOLD ME. I WOULD THINK THEY SHOULD HAVE BEEN ABLE TO CATCH ANYTHING WRONG WITH THE TRANSMISSION. IT WAS VERY BUSY THE DAY I WENT IN FOR THE WORKS AND IT TOOK HOURS TO GET THAT DONE.

04/13/2020
Components: POWER TRAIN
Incident Date: 04/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND DECELERATED INDEPENDENTLY. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND TWO UNKNOWN CODES AND TOLD THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

04/05/2020
Components: AIR BAGS
Incident Date: 04/04/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

HIT A CONCRETE BARRIER WITH LEFT FRONT QUARTER PANEL AT 72 MPH ON INTERSTATE AND AIRBAGS DID NOT DEPLOY BUT PHONE WAS TRIGGER THROUGH SYNC TO CALL 911 FOR CRASH DETECTED.

03/31/2020
Components: POWER TRAIN
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

MY 2016 FORD ESCAPE TORQUE CONVERTER IN MY TRANSMISSION EXPLODED AT 85,000 MILES. AAMCO TOLD ME ITS A KNOWN PROBLEM WITH THIS TRANSMISSION. FORD SHOULD HAVE A RECALL ON THIS PART. WHEN THE TRANSMISSION FAILED, I WAS IN HEAVY TRAFFIC AND TRAVELLING AROUND 30 MPH. COST $5400.00 TO REPAIR BECAUSE THE METAL SHAVINGS WENT BACK INTO THE TRANSMISSION. VERY DANGEROUS!

03/24/2020
Components: POWER TRAIN
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G98GU******
Summary

SLOWED AT FLASHING YELLOW LIGHT ON HIGHWAY, WHEN ACCELERATING AFTER LIGHT, TRANSMISSION SLIPPED. WAS IN THE MIDDLE OF A LONG TRIP. SLIPPAGE OCCURRED INTERMITTENTLY, THEN FREQUENTLY AND "SERVICE TRANSMISSION NOW" MESSAGE APPEARED. SLIPPAGE OCCURRED WHENEVER CAR WAS SLOWED AND TRANSMISSION ATTEMPTED TO DOWNSHIFT AND THEN ACCELERATE AFTERWARD. VERY DANGEROUS AT INTERSECTIONS, ESPECIALLY WHEN TAKING LEFT HAND TURNS IN TRAFFIC. VEHICLE LESS THAN THREE YEARS OLD AND SLIGHTLY OVER 60K MILE WARRANTEE LIMIT. TRANSMISSION HAD TO BE REPLACED FOR $6500.

03/16/2020
Components: SUSPENSION
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT, THE VEHICLE DRIFTED RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE TOM MASANO FORD LINCOLN LOCATED AT (1600 LANCASTER AVE, READING PA 19607) WHO CONFIRMED THE OIL LEAK AND THAT THE RIGHT REAR SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

03/13/2020
Components: POWER TRAIN
Incident Date: 03/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

WHILE DRIVING, WITHOUT ANY WARNINGS....NO ENGINE LIGHTS, THE VEHICLE JERKED THEN WHEN TRYING TO ACCELERATE IT WOULDN'T MOVE, ONLY ENGINE WOULD REV UP. VEHICLE STALLED ONE TIME AND AFTER STARTING BACK UP IT WAS ABLE TO ACCELERATE BUT NO MORE THAN 20-40MPH. HAD TO KEEP PULLING OVER AND RESTARTING TO GET VEHICLE TO KEEP MOVING TO GET TO A SAFE PLACE. WARNING MESSAGE FINALLY CAME UP TO SERVICE TRANSMISSION NOW. HAD NO PREVIOUS TRANSMISSION ISSUES OR MESSAGES. THIS ALL HAPPENED DURING RUSH HOUR TRAFFIC ON THE HIGHWAY.

03/05/2020
Components: ENGINE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

CAR ONLY HAS 80,000 AND THE TRANSMISSION WENT OUT, TRANSMISSION SLIPPED, RATTLED.

02/23/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.

02/17/2020
Components: STEERING
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F79GU******
Summary

CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.

02/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98GU******
Summary

WHILE DRIVING ON I-95 IN MARYLAND ON 1/29/20 WHEN I HEARD AN EXPLOSION AND REALIZED MY SUNROOF HAD EITHER EXPLODED OR IMPLODED. AS I DROVE I COULD HEAR THE GLASS SLIDING ON THE HEADLINER WHICH FORTUNATELY WAS CLOSED. I WAS ABLE TO DRIVE TO WHERE I WAS STAYING AS I WAS WORKING OUT OF STATE (I LIVE IN WELLINGTON, FL) , COVERED MY CAR ROOF WITH A TARP AND THEN TOOK IT IN FOR REPAIRS. THE DAY IT HAPPENED THE WEATHER WAS SUNNY, NOT VERY HOT AND THERE WERE NO OBJECTS THAT HIT THE ROOF OF MY CAR.

02/08/2020
Components: POWER TRAIN
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX0GU******
Summary

TRANSMISSION FAILED ON MY 2016. IT'S NOT EVEN 5 YEARS OLD. NO WARNING OF ISSUES. MY VEHICLE IS REGULARLY HAS OIL CHANGES. IT JUST STOP ON ME AND WOULD MOVE FORWARD.

02/05/2020
Components: POWER TRAIN
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74GU******
Summary

FORD ESCAPE 2016, WHILE DRIVING ON THE STREET MY CAR STARTED SMOKING FROM THE HOOD I STOPPED IMMEDIATELY CHECKED FOR WATER, COOLANT WATER WAS EMPTY SO I FILLED WATER AND I TOOK TO THE MECHANIC SHOP THEY SAID ITS COOLANT RESERVOIR

02/03/2020
Components: AIR BAGS
Incident Date: 01/25/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.

02/01/2020
Components: POWER TRAIN
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX7GU******
Summary

MY 2016 FORD ESCAPE BROKE DOWN ON THE MORNING OF FRIDAY, JANUARY 24TH. NO WARNING, NO PRIOR ISSUES OCCURRED. IT WAS A COMPLETE SHOCK. THE WARNING LIGHT, 'TRANSMISSION FAULT SERVICE NOW,' CAME ON ONLY WHEN THE CAR BROKE DOWN. NOT ONLY WAS IT SCARY, BUT IT WAS EXTREMELY DANGEROUS. AS A RESULT, WE HAD TO TOW THE CAR TO THE ANDERSON FORD DEALERSHIP (ANDERSON, SC) WHERE WE PURCHASED THE CAR. UNFORTUNATELY, THE CAR'S WARRANTY HAD JUST EXPIRED. MY CAR HAS 62.5K MILES. THE LOCAL DEALERSHIP WAS OF NO HELP. EVEN CONTACTING THE FORD CORPORATION BROUGHT VERY LITTLE IF ANY RELIEF. THERE'S NO DOUBT IN MY MIND THAT THIS IS A FAULTY PART. I'VE NOT SEEN A RECALL, BUT I HAVE NOTICED MANY SIMILAR ISSUES HAVE BEEN POSTED. PLEASE HELP!

01/31/2020
Components: WHEELS
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

AUG 2019 HAD TO REPLACE LUG NUTS ON 3 WHEELS AND JAN 2020 HAD TO REPLACE 4TH WHEEL I WAS TOLD THAT ROUND TIPS ON NUTS WERE LOUSE AND THEY WERE BULDGED WHEELS COULD COME OFF THESE WERE ORIGINAL I ASKED ABOUT RECALL NONE WEST HERR DEALER ITOOK TO MY MECHAINIC AND HE CHANGED 3 WHEEL NUT AUG THEN JAN HE FIX THE RR LUGS I V HEARD OTHERS COMPLAIN GRAND AUTO TECK GRAND IS NY DID MY REPAIRS WHEELS NEVER CAME OFF

01/22/2020
Components: POWER TRAIN
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

I'VE HAD THIS CAR FOR A LITTLE OVER 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. IT CURRENTLY HAS 87,000 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MECHANIC SAID THAT THERE WAS A GASKET THAT FAILED AND CAUSED A TRANSMISSION LEAK. AND THANKS TO THE DESIGN TRANSMISSION FLUID IS NOT SOMETHING THAT I CAN CHECK MYSELF.

01/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J95GU******
Summary

THE APIM IN THE TOUCH SCREEN THAT CONTROLS GPS, RADIO, BLU TOOTH, IS FAULTY SO NAVIGATION WILL STOP WORKING, CALLS ON BLU TOOTH WILL DROP, AND YOU CAN'T CHANGE RADIO STATIONS. MY BACKUP CAMERA WILL ALSO GET STUCK ON THE SCREEN EVEN WHEN I'M IN DRIVE. THIS CAN HAPPEN AT ALL TIMES, BUT USUALLY WILL START OUT WORKING THEN

01/20/2020
Components: POWER TRAIN
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

I'VE HAD THIS CAR FOR LESS THAN 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE RELIABLE AFTER I HAD MY DAUGHTER. IT CURRENTLY HAS 86,850 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, THANKFULLY ON BACK ROADS, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MY MECHANIC TRIED A FLUSH, WHICH HAD IT WORKING LONG ENOUGH FOR ME TO GET 5 MILES DOWN THE ROAD, WHERE IT COMPLETELY QUIT ACCELERATING AFTER I STOPPED AT A STOP SIGN. THIS CAR IS IN IMPECCABLE SHAPE OTHERWISE, HAS LESS THAN 90K MILES ON IT, AND IS LESS THAN 3 YEARS OLD. THERE IS ABSOLUTELY NO REASON IT SHOULD BE NEEDING A COMPLETELY NEW TRANSMISSION.

01/17/2020
Components: POWER TRAIN
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92GU******
Summary

FAILURE OF THE SHIFT INTERLOCK CABLE. CAR WILL NOT GO INTO PARK OR REVERSE. VEHICLE WAS AT A HOSPITAL PARKING LOT AND MY WIFE THOUGHT IT WAS IN PARK REMOVED THE KEYS FROM THE IGNITION, EXITED VEHICLE AND THE VEHICLE ROLLED BACKWARDS INTO THE PARKING LOT TRAFFIC. SHE IMMEDIATELY JUMP BACK IN THE CAR AND APPLIED THE FOOT BREAK, PLACED THE EMERGENCY BRAKE ON AND TURNED ON FLASHERS.

01/17/2020
Components: POWER TRAIN
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE SHIFTER CABLE BUSHING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED AND THE SHIFTER CABLE BUSHING WAS REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.

01/14/2020
Components: POWER TRAIN
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JIM SHORKEY FORD LOCATED AT 1234 LONG RUN RD. WHITE OAK PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: 2194740). NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,100.

01/10/2020
Components: POWER TRAIN
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE OFF FROM AN INTERSECTION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLACIER VALLEY FORD LOCATED AT 1243 SOUTH BLVD, BARABOO, WI 53913, (608) 356-2222 WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE AT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

01/08/2020
Components: POWER TRAIN
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX5GU******
Summary

CAR BEGAN TO SHOW HESITATION WHEN ACCELERATING ON HIGHWAY ONRAMP. THE NEXT DAY, TRANSMISSION DISENGAGED WHILE AT A DRIVE THROUGH. CAR WOULD NOT MOVE AT ALL. I THEN SHIFTED INTO PARK AND BACK INTO DRIVE. CAR VIOLENTLY JUMPED AND THEN BEGAN TO CRAWL. WAS ABLE TO SLOWLY MOVE IN AN ATTEMPT TO GET IT HOME. TRANSMISSION AGAIN DISENGAGED WHILE DRIVING CAUSING RPM TO SHOOT UP. WAS ABLE TO PUSH TO PARKING LOT AND GET IT TOWED TO LOCAL FORD DEALERSHIP. I HAVE SEEN MANY REPORTS ONLINE OF THIS SAME ACTIVITY AND CARE IS LESS THAN 4 YEARS OLD. MOST OWNERS HAVE JUST PASSED THE 60K MILEAGE MARK THAT THE POWERTRAIN WARRANTY COVERS. RIDICULOUS - FORD HAS ALREADY HAD RECALLS FOR OTHER YEAR MODELS OF THE ESCAPE AND FOR OTHER VEHICLES IN THE SAME YEAR FOR THIS SAME ISSUE. THE 2016 ESCAPE NEEDS TO BE INCLUDED IN THESE TRANSMISSION RECALLS!

12/12/2019
Components: STRUCTURE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

THE TAILGATE IS NOT CLOSING OR OPENING PROPERLY. IT TOOK ME OVER 1.5 HRS TO GET THE DOOR COMPLETELY SHUT. I HAS HAPPENED A FEW OTHER TIMES AND I KNOW AM SCARED TO USE IT. I DON'T WANT TO BE STUCK WITH THE DOOR UNABLE TO SHUT, RESULTING IN MY BATTERY BEING DRAINED & GETTING STUCK SOMEWHERE BECAUSE THE TAILGATE WON'T SHUT. I LOOKED ONLINE AND IT SEEMS I AM NOT AT ALL THE ONLY PERSON WHO HAS HAD THIS ISSUE!

12/06/2019
Components: STEERING
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

STEERING MADE CREAKING NOISE. WHEN I TOOK IT INTO THE DEALERSHIP IT WAS DETERMINED THAT THE BRAC AND PINION STEERING HAD FAILED. THE VEHICLE HAS 46,000 MILES. THERE HAVE BEEN NEARLY 200 REPORTS OF THIS FAILURE.

12/05/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

I BOUGHT IT AROUND AUG 1, 2019 WITH ABOUT 30,000 MI. LESS 2 MONTHS AFTER I BOUGHT IT, IT STARTED INTERMITTENTLY GOING TO LIMP MODE, WHERE I CAN'T ACCELERATE PAST ~1500 RPMS. RESTARTING THE CAR USUALLY MAKES IT GO BACK TO NORMAL. THOUGH SOMETIMES I HAVE TO RESTART THE CAR SEVERAL TIMES, WHICH SOMETIMES TRIGGERS THE CHECK ENGINE LIGHT, AND/OR TURN IT OFF AND WAIT A COUPLE MIN TO MAKE IT GO AWAY. IF I RESTART THE CAR, AND IT IMMEDIATELY GOES BACK TO LIMP MODE, I CAN HEAR/SEE THE RPMS GO ABNORMALLY HIGH FOR SEC THEN GO BACK DOWN. WHEN IN LIMP MODE, THE TRACTION CONTROL WARNING LIGHT, AIRBNB WARNING LIGHT, "HILL START ASSIST NOT AVAILABLE" MESSAGE, AND "ENGINE FAULT SERVICE NOW" MESSAGE COME ON. IT USUALLY GOES INTO LIMP MODE AT LOW SPEEDS IN STOP AND GO TRAFFIC WHEN I'M STOPPING AND SOMETIMES WHEN ACCELERATING, ESPECIALLY ON HILLS. THOUGH IT CAME ONCE ON THE INTERSTATE WHEN I WAS JUST SLIGHT BRAKING GOING FROM ~ 70 MPH TO 65 MPH, REQUIRING ME TO DANGEROUSLY PULL OVER ONTO THE SHOULDER OF THE INTERSTATE AT NIGHT. I TOOK IT TO THE TOOTHMAN FORD DEALER IN GRAFTON, WV WHERE I BOUGHT THE CAR, AND THEY THE FOUND CODE P2107 ABOUT THE THROTTLE ACTUATOR. THEY TOLD ME THAT THE THROTTLE BODY NEEDS REPLACED. I HAD THAT DONE 2 TIMES WITH 2 DIFFERENT THROTTLE BODIES BUT THAT DIDN'T FIX IT. I TOOK IT TO ANOTHER FORD DEALER FOR A 2ND OPINION WHILE IT WAS IN LIMP MODE, AND THEY FOUND A CODE ABOUT A PROBLEM WITH THE THROTTLE BODY CIRCUITRY/WIRING, BUT THEY CHECKED ALL THE WIRING AND COULDN'T FIND ANYTHING WRONG. ALSO, ONCE WHEN I DID A COLD START AFTER MY CAR WAS PARKED IN THE RAIN ALL DAY, THE CAR WENT STRAIGHT INTO LIMP MODE AS SOON AS I TURNED IT ON.ALSO, ONE TIME IN LIMP MODE I SMELLED GAS BURNING. I TOOK IT TO AN INDEPENDENT SHOP TO DIAGNOSE THE ODOR AND WAS TOLD THE GAS WASN'T GETTING TO ALL THE CYLINDERS. RESTARTING THE CAR TEMPORARILY MADE THE PROBLEMS GO AWAY THESE TIMES TOO.

12/05/2019
Components: ENGINE
Incident Date: 11/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G79GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BECAUSE THE ENGINE COOLANT INDICATOR WAS DISPLAYED AS LOW. THE MECHANIC FILLED THE COOLANT RESERVOIR AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

12/03/2019
Components: SEATS
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

THE HEATED SEAT MECHANISM STOPPED WORKING ON THE FRONT PASSENGER SEAT. A BURN MARK APPEARED ON THE BACK PORTION OF THE SEAT. ACCORDING TO THE FORD DEALER WHERE IN TOOK THE CAR FOR SEAT REPAIR, THERE WAS AN ELECTRICAL SHORT WHICH CAUSED THE BURN. THIS COULD HAVE CAUSED A FIRE BUT LUCKILY IT WAS NOTICED RIGHT AWAY AND WE TOOK THE CAR IN FOR A COSTLY REPLACEMENT.

12/03/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95GU******
Summary

I HAVE A 2016 FORD ESCAPE 4WD. IT IS CONSISTENTLY STALLING WHEN DRIVING. I'VE BEEN TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. I PAID $22,000 FOR THE CAR AND IT IS ONLY A FEW YEARS OLD. THE INTERNET HAS SEVERAL COMPLAINTS FROM OTHERS REPORTING THE SAME OR SIMILAR PROBLEM WITH THEIR 2016 FORD ESCAPE. IT IS EXTREMELY DANGEROUS TO DRIVE THE CAR AS IT STALLS IN INTERSECTIONS WITH ON COMING TRAFFIC. FORD COMPANY IS STATING IF IT'S NOT UNDER WARRANTY AND THEIR IS NO RECALL FOR THIS PROBLEM THEY WILL NOT DO ANYTHING ACCEPT AN ENGINE OR TRANSMISSION REPLACEMENT AT MY COST WHICH IS UPWARDS OF $6000. I CAN'T DO ANYTHING WITH THE CAR AND IT'S TOO EXPENSIVE TO DO WHAT THEY ARE SAYING IS THE REPAIR. THEY KNOW THIS PROBLEM IS COMMON AND A HUGE SAFETY ISSUE. I GUESS THEY HAVE WEIGHED THE COST OF THE RECALL AND DECIDED PEOPLE SHOULD DIE FIRST BEFORE THEY WILL BE FORCED TO DO THE RIGHT THING BY ACKNOWLEDGING AND FIXING THE PROBLEM.

12/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F71GU******
Summary

I HAVE A 2016 FORD ESCAPE SE AND WENT TO DRIVE 15 MINUTES DOWN THE ROAD TO THE STORE. AFTER SHOPPING I RETURNED TO THE CAR AND IT WOULDN'T START. A PERSON NEAR ME OFFERED TO GIVE ME A JUMP. HOWEVER IT WAS WEIRD THE CAR DIDN'T SEEM LIKE THE BATTERY WAS DEAD. A LIGHT WAS ALSO FLASHING THAT I HAD NEVER SEEN BEFORE. HAVE BEEN TOLD NOW THAT IT IS APART OF THE ANTI THEFT SYSTEM. THEN I NOTICED THE DASHBOARD SAID NO KEY DETECTED. I DON'T HAVE A PUSH START. I HAVE A KEY THAT GOES IN THE IGNITION. I'M SITTING IN FRONT OF THE STORE WITH A CAR THAT WONT START BECAUSE IT SAYING NO KEY WHEN I HAVE THE KEY IN THE IGNITION. I STARTED LOOKING ONLINE AND FOUND THIS WAS A KNOWN ISSUES WITH FORD ESCAPE AND THERE WAS NO FIX. THAT MAKES NO SENSE. ITS INSANE THAT AT ANY TIME MY CAR WILL NOT START BECAUSE OF NO KEY DETECTED WHEN I HAVE THE KEY IN THE IGNITION. I SHOULD NOT BE FORCED TO PAY FOR NEW KEYS AND BATTERIES THAT WON'T EVER SOLVE MY ISSUE. WHAT IS FORD GOING TO DO TO FIX THIS ISSUE? LINKS TO ALL OTHER PEOPLE HAVING SAME ISSUE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C22847_DS900555 HTTPS://WWW.FOCUSFANATICS.COM/THREADS/NO-KEY-DETECTED-FOCUS-SE.580745/ HTTPS://COMMUNITY.CARTALK.COM/T/NO-KEY-DETECTED/109563 HTTPS://WWW.YOUTUBE.COM/WATCH?V=R0OSBTBB4TE

11/27/2019
Components: POWER TRAIN
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

I'VE OWNED THE CAR FOR A LITTLE OVER 3 YEARS. THE OTHER DAY I WAS AT A STOP SIGN AND WHEN I WENT TO ACCELERATE MY CAR WOULD MOVE. THE RPM WENT UP BUT NO MOVEMENT. FINALLY IN SLAMMED INTO GEAR SO I COULD MOVE AND PARK. UP UNTIL THIS DAY I HAD NO ISSUES THAT WOULD MAKE ME SUSPECT THAT MY TRANSMISSION WAS GOING BAD. SO I HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD THAT I DEFINITELY NEEDED A NEW TRANSMISSION. WHEN MY HUSBAND SPOKE TO THE MAN HE ASKED IF IT WAS COMMON IN THAT VEHICLE FOR THE TRANSMISSION NOT TO LAST. THE MAN TOLD HIM YES THAT IT IS A FAULTY DESIGN ON FORDS PART AND THAT THEY ACTUALLY HAVE ANOTHER ONE AT THERE SHOP FOR THE SAME.PROBLEM. I AM BY NO MEANS HARD IN MY VEHICLE AND I DONT FEEL THAT TRANSMISSION PROBLEMS SHOULD BE SOMETHING TO WORRY ABOUT IN A VEHICLE THAT IS 3 YEARS OLD.

11/23/2019
Components: POWER TRAIN
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX2GU******
Summary

WHILE DRIVING IN HIGHWAY, CAR BEGAN TO INCREASE ACCELERATION SUDDENLY AND BEGAN TO LOSE SPEED. TRANSMISSION COULD NOT ENGAGE AND VEHICLE WOULD NOT MOVE. STRANDED IN HIGHWAY. CAR WAS TOWED TO FORD DEALER. MILEAGE WAS 61,700 AND FORD REFUSED COVER UNDER 60K POWERTRAIN WARRANTY. TRANSMISSION WAS REBUILT BY DEALER AT A COST OF $3,400.

11/18/2019
Components: POWER TRAIN
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO ACCELERATE, THE RPMS WOULD INCREASE; HOWEVER, THE VEHICLE DID NOT RESPOND PROPERLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CHAMPION FORD EDINBORO (LOCATED AT 11941 EDINBORO RD, EDINBORO, PA 16412, 888-787-8756) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO THE MILEAGE. THE APPROXIMATE FAILURE MILEAGE WAS 74,887. *DT VIN PROVIDED HAS NO DISPLAYABLE RECORDS IN CARFAX. *JB

11/18/2019
Components: POWER TRAIN
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GXXGU******
Summary

GOT IN MY CAR STARTED IT UP AND PUT IT IN DRIVE. INSTEAD OF GOING FORWARD THE CAR WENT IN REVERSE. I PUT THE CAR IN PARK AND EVEN THOUGH THE GEAR SHIFT IS IN PARK THE CAR IS IN NEUTRAL. I HAD TO PUT THE PARKING BAKE ON TO KEEP FROM ROLLING.

11/18/2019
Components: POWER TRAIN
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93GU******
Summary

THE CAR WAS PLACED IN PARK AND THE DASH SHOWED NEUTRAL. THE KEY COULD BE REMOVED AND THE CAR TURNED ON AND OFF BUT UNABLE TO SHIFT THE CAR INTO ANY GEAR SUCH AS DRIVE OR REVERSE. USING GOOGLE AND A YOUTUBE VIDEO I WAS ABLE TO LOCATE THE OVERRIDE FOR THE SHIFTER AND PUT CAR IN DRIVE AND DRIVE THE ONE MILE TO THE DEALERSHIP. THE DEALERSHIP OFFERED NO REAL ASSISTANCE OR ADVISE ON WHAT TO DO OTHER THAN 'GET THE CAR TO THEM' AND A STATEMENT THAT THE ISSUE SOUNDED 'JUST LIKE A RECALL' - 'BUT THE RECALL IS NOT ON YOUR CAR'. PER THE DEALERSHIP THE SHIFT CABLE BUSHING WAS WORN AND CABLE CAME LOOSE FROM TRANSMISSION. THIS APPEARS TO BE THE EXACT SAME DEFECT AS NHTSA CAMPAIGN NUMBER: 19V362000 HOWEVER MY VEHICLE IS NOT INCLUDED IN THE RECALL AND I WAS CHARGED $258 FOR REPLACEMENT OF A $6.35 PART THAT IS KNOWN TO BE AN ISSUE. THIS RECALL SHOULD BE REVIEWED AND EXPANDED IF ADDITIONAL VEHICLES ARE AFFECTED. THIS IS A HUGE SAFETY CONCERN TO HAVE YOUR SHIFTER AND TRANSMISSION CEASE COMMUNICATION.

11/18/2019
Components: POWER TRAIN
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G91GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED AND COULD NOT BE SHIFTED OUT OF REVERSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

11/17/2019
Components: STEERING
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G97GU******
Summary

WAS DRIVING 55MPH IN CORNER MY 2016 FORD ESCAPE AND STEERING ASSIST FAILURE CAME UP ON DASH AND I LOST ALL POWER STEERING TO THE CAR AND ALMOST CAUSING AN ACCIDENT

11/13/2019
Components: POWER TRAIN
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX7GU******
Summary

AT 84,000 MILES, MY CAR STARTED JERKING AND HESITATING AS IT WAS TRYING TO GO INTO 2ND AND THIRD GEAR...THEN THE REVERSE WOULDN'T WORK AT ALL. THANKFULLY, I WAS ALMOST HOME WHEN THIS HAPPENED, AS THE CAR BECAME UNDRIVABLE. I WOULD HIT THE GAS AND IT WOULDN'T GO ANYWHERE....I HAVE IT AT A REPAIR SHOP AND WAS TOLD THIS IS COMMON ISSUE WITH FORD ESCAPES AND THEY ARE SURPRISED THAT FORD HASN'T ISSUED A RECALL. I HAVE TO REPLACE THE ENTIRE TRANSMISSION AT THE COST OF $5,500. I AM NOT COVERED AS THE POWERTRAIN IS ONLY COVERED UP UNTIL 60,000 MILES. I AM SO DISGUSTED THAT THIS IS A COMMON PROBLEM AND I HAVE TO PAY SO MUCH MONEY. I AM A SINGLE MOTHER AND THIS IS NOT SOMETHING I CAN AFFORD, BUT I HAVE TO CHOICE BUT TO GO INTO DEBT.

11/12/2019
Components: POWER TRAIN
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX2GU******
Summary

THE CAR JUST QUIT WITHOUT ANY WARNING STOPPED DEAD. LEFT ME STRANDED AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. IT WAS DRIVING FINE AND THE NEXT THING I KNOW THE TACT WAS GOING WAY UP AND MY SPEED WAS NOT. THEN THE TRANSMISSION FAULT CAME ON THE DASHBOARD DISPLAY. THIS WAS ON A RURAL ROAD BUSY TRAFFIC.

11/09/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

MY VEHICLE LEAKS IN WATER AT MULTIPLE SPOTS BUT ONE THAT IS EXTREMELY VISIBLE. THIS HAPPENS DURING HEAVY RAIN AS WELL AS DURING A CAR WASH. THIS HAPPENING IS RUINING MY HEAD LINER AND ALSMOST CERTAIN RUSTING MY VEHICLE.THER ARE HUNDREDS OF REPORTS OF THIS ISSUE THAT IS NOT GETTING ADDRESSED FROM FORD I FILL I HAVE GOTTEN A LEMON OF A VEHICLE WITH IN TURN WOULD ALLOW (LEMON LAW TO TAKE AFFECT).

11/07/2019
Components: POWER TRAIN
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

TORQUE CONVERTER BEARING AND SEAL LEAKING A QUART OF TRANSMISSION FLUID A DAY. REPLACED DUE TO FAULTY SEAL AND BEARING. ITS' ONLY A 2016. THE SEAL/BEARING/TORQUE CONVERTER SHOULD NOT BE ALREADY BREAKING DOWN IN 3 YEARS.

11/04/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX9GU******
Summary

WHILE DRIVING FAULT ENGINE SERVICE NOW LIGHT KEEPS COMING ON TOOL IT TO THE DEALERSHIP AND THEY SAID IT WAS A P1450 PURGE VALVE THAT NEEDED TO BE REPLACED DID THAT AND THE LIGHT KEEPS COMING ON AND WHILE DRIVING IT LOSES ACCELERATION AS IF IT WANTS TO CUT OFF AND THE CAR KEEPS CUTTING OFF WHEN STARTING THE CAR THIS HAS BEEN AN ONGOING ISSUE FOR 2 OR MORE MONTHS

11/01/2019
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 10/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GX3GU******
Summary

TL* THE CONTACT OWNED A 2016 FORD ESCAPE. WHILE THE CONTACT WAS AT A CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED AND WENT AIRBORNE. THE VEHICLE CRASHED HEAD ON INTO SOME BUSHES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE VEHICLE HAD SHOWN SIGNS OF SUDDENLY ACCELERATING PREVIOUSLY WHEN ATTEMPTING TO SPEED UP. THE CONTACT WAS NOT INJURED, BUT WAS CURRENTLY UNDER HER DOCTOR'S CARE AND TAKING SEVERAL PAIN MEDICATIONS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS TOTALED AND BOTH FRONT TIRES WERE FLAT. THE VEHICLE WAS TOWED AND WAS BEING INSPECTED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 29,954.

10/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G70GU******
Summary

WIND NOISE COMING FROM WORE OUT MOLDING AROUND BOTTOM OF FRONT WINDSHIELD. CAN HEAR WHEN GOING 60 MPH OR MORE.

10/24/2019
Components: POWER TRAIN
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97GU******
Summary

CAR GOT STUCK IN REVERSE WHEN TRYING TO PUT INTO PARK IN A PARKING LOT. FOUND OUT THE BUSHING ON THE SHIFTER CABLE WENT BAD. WITH FURTHER RESEARCH UP TO 2014'S ARE ALREADY BEING RECALLED. I FOUND THAT YOU CAN ONLY BUY THE FULL CABLE KIT AND NOT JUST THE BUSHING. SOUNDS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM WHICH SEEMS PRETTY DANGEROUS NOT TO BE ABLE TO PUT YOUR CARS INTO DIFFERENT GEARS.

10/16/2019
Components: POWER TRAIN
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

TRANSMISSION FAILURE AT ONLY 90K MILES FOR A VEHICLE THAT WAS BUILT IN 2016 IS ABSOLUTELY CRAZY! THE VEHICLE WILL NOT SHIFT INTO GEAR AND WHEN IT DOES IT STRUGGLES TO MOVE UNDER ITS OWN WEIGHT. THE VEHICLE WAS AT A STOP WHEN IT JOLTED REALLY HARD. IT FELT LIKE SOMEONE HIT ME FROM THE BACK. AFTER THAT JOLT THE CAR WAS MAKING SOME GRINDING NOISES. WE BARELY MADE IT TO A PARKING LOT AS THE CAR WAS STRUGGLING TO MOVE IN A BUSY STREET.

10/11/2019
Components: STEERING
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

DIFFICULTY WITH TURNING STEERING WHEEL. CLANKY NOISE WHEN TURNING. CHECKED AND SEVERAL PEOPLE WHO DRIVE 2016 FORD ESCAPES ARE HAVING OR HAVE HAD THE SAME PROBLEM EVEN WORSE. SOME PEOPLE COMPLETELY NOT ABLE TO TURN THE WHEEL. HAD THIS HAPPEN TO ME BEFORE WITH THIS ESCAPE AND HAD ISSUE REPAIRED BUT SEEMS THAT THERE SHOULD BE A RECALL FOR THIS ISSUE BECAUSE THOUSANDS OF PEOPLE HAVE HAD THIS ISSUE AND IT IS QUITE DANGEROUS ESPECIALLY WHILE DRIVING ON THE HIGHWAY

10/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93GU******
Summary

10/2/19 DRIVING 55 MPH, LARGE GUN LIKE EXPLOSION SOUND IN VEHICLE, GOT TO WORK, INSPECTED VEHICLE, PANORAMIC SUNROOF SHATTERED. NOTHING ABNORMAL HAPPENED TO CAUSE IT, NO BUMPS, NO TRUCKS, NO FLYING DEBRI, DRIVING BY MYSELF AND NOT ALONGSIDE ANY OTHER VEHICLE. DRIVING DOWN MECHANICSVILLE TURNPIKE IN RICHMOND, VA JUST CROSSED OVER LABURNUM ROAD AT 7:50AM 10/2/19

09/27/2019
Components: POWER TRAIN
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

CAR BECAME STUCK IN PARK DUE TO A FAILURE OF A RUBBER BUSHING THAT SECURES THE TRANSMISSION SHIFT CABLE TO THE TRANSMISSION. THIS OCCURRED TO WHEN I WAS DRIVING OUT OF MY DRIVE WAY, I STOPPED TO CLOSE THE DRIVEWAY GATE AND THE CAR WOULD NOT SHIFT INTO DRIVE. CAR WAS STUCK IN PARK, TOW TRUCK FEE, FORD DIAGNOSTIC FEE WAS OVER $300 DOLLARS FOR A $7 DOLLAR RUBBER BUSHING. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED DUE TO THE POTENTIAL ROLL AWAY IF THE TRANSMISSION IS STILL IN GEAR WHEN BUSHING FAILS.

09/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96GU******
Summary

SHIFTER CABLE BUSHING PART #DG9Z 7K340 A BUSHING BROKE/WHICH CAUSED CABLE TO POP OFF AND WOULD NOT ALLOW CUSTOMER TO SHIFT OUT OF PARK. THE CAR WAS IN MOTION. CAR WAS FIXED AT APPLE FORD IN LYNCHBURG. PART WAS $5, LABOR WAS $75, TOWING $125. PREVIOUS ESCAPE'S HAD THE SAME PROBLEM AND THERE WAS A RECALL. MY CAR WAS NOT INCLUDED.

09/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G95GU******
Summary

REAR REVERSE CAMERA NOT WORKING PROPERLY. IT WILL ALWAYS BLUR AND WILL TURN UPSIDE DOWN WHEN BACKING UP, THUS MAKING IT DANGEROUS FOR ACCIDENT.

09/16/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

2 WEEKS AFTER I PURCHASED MY 2016 FORD ESCAPE, THE RADIO STARTED TO TURN OFF AND ON, THEN RANDOMLY STARTED CHANGING STATIONS ON ITS OWN. ALSO, WHEN THE BLUETOOTH IS IN USE, AFTER ENDING A CALL THE SCREEN WOULD FREEZE. I WOULD THEN NEED TO TURN OFF THE VEHICLE AND TAKE THE KEY OUT OF THE IGNITION TO SORT OF RESET BUT NOW THAT DOESN'T WORK ANYMORE BC THE SCREEN IS BLACK AND THE RADIO ONLY WORKS. THE CAMERAS DO NOT WORK EITHER.

09/16/2019
Components: POWER TRAIN
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

CAR SAYS IT'S IN REVERSE BUT SHIFTER IS IN PARK. CAR WON'T START.

09/16/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G94GU******
Summary

STEERING ASSIST FAILURE WARNING LIGHT CAME ON WHEN WE WERE DRIVING DOWN THE ROAD. TRIED RESETTING IT LIKE THE MANUAL SAID BUT IT ONLY WORKED FOR A LITTLE WHILE AND CAME ON AGAIN. IT IS VERY HARD TO STEER

09/09/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOJX9GU******
Summary

I HAVE NOTICED THAT AFTER APPLYING NORMAL PRESSURE TO THE BRAKES, THE ABS INDICATOR AND THE HILL ASSIST NOTICE APPEAR. ALSO ANOTHER WARNING LIGHT COMES ON THE DASH BOARD. ALSO, THE SPEEDOMETER DOESN'T WORK ANYMORE. WHEN THIS HAPPENS THE ENGINE WILL NOT TURN OFF. THIS HAS HAPPENED 10 TIMES IN THE PAST 2 WEEKS. EVENTUALLY THE ENGINE WILL TORN ITSELF OFF AFTER APPROXIMATELY 20-30 MINUTES. I NOTICED THAT THE ABS LIGHT COMES ON AFTER STOPPING AT A LIGHT. IT MAY COME ON AT OTHER TIMES WHILE I AM DRIVING THE VEHICLE, BUT I NOTICE THE LIGHT WHEN STOPPED AT A TRAFFIC LIGHT OR PULLING INTO A PARKING SPACE.

08/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

ENGINE LIGHT INDICATES CANISTER PURGE VALVE IS FAULTY. AFTER RESEARCH I FOUND THESE NEW VALVES CONSTANTLY GO OUT. IN 2009 THE VALVES WERE REDESIGNED. THIS NEW DESIGN IS FAULTY. NEW/NEWER CARS ARE AFFECTED WITH THIS POORLY DESIGNED VALVE.

08/12/2019
Components: VISIBILITY/WIPER
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93GU******
Summary

SOMETHING IS WRONG WITH THE DESIGN OF THE WINDSHIELD. I JUST REPLACED THE WINDSHIELD ON JULY 19, 2019, AND HAVE A CRACKED WINDSHIELD AGAIN TODAY, AUGUST 12, 2019. IN MY 30 YEARS OF DRIVING, I'VE NEVER HAD TO REPLACE A WINDSHIELD FOR CRACKING AND NOW I'VE DONE IT TWICE IN LESS THAN A MONTH.

08/07/2019
Components: STEERING
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

POWER STEERING ASSIST FAULT. ON JULY 25, I STARTED MY 2016 FORD ESCAPE TO BACK OUT OF MY DRIVEWAY. I WAS UNABLE TO TURN THE STEERING WHEEL TO MANUEVER OUT OF THE DRIVEWAY. I TURNED OFF IGNITION, PLACED IN PARK TO EXIT VEHICLE TO INSPECT TIRES, AS I THOUGHT I PERHAPS HAD A FLAT TIRE, AFFECTING THE STEERING. I THEN RESTARTED THE CAR AND ON THE DASH INFORMATION RECEIVED A MESSAGE TO THE EFFECT OF "POWER STEERING ASSIST FAULT". I CHECKED THE OWNER MANUAL AND IT SAID THIS WAS A FAULT OF THE STEERING AND TO TAKE CAR FOR SERVICE. SINCE THE CAR WAS UNMANEUVERABLE AND UNABLE TO BE DRIVEN, I CALLED FOR TOW SERVICE TO TAKE CAR TO DEALER. DEALER INSPECTED VEHICLE AND INFORMED ME IT WOULD BE A $2200 REPAIR, BUT THAT THEY WOULD CALL FORD TO SEE WHAT COULD BE DONE. THEY THEN CAME BACK WITH A $1200 QUOTE FOR REPAIR. SINCE I NEEDED VEHICLE, I AGREED AND THE FINAL INVOICE WAS $1000. I ASKED SERVICE MANAGER IF THIS WAS INVOLVING A SAFETY RECALL WITH FORD AND SHE SAID AT THIS TIME IT WAS NOT, BUT TO HOLD ON TO MY RECEIPTS IN CASE FORD MADE ONE. FORD/LINCOLN HAS HAD RECALLS ON OTHER VEHICLES IN THEIR FLEET FROM OTHER YEARS, SO THEY SHOULD BE AWARE THIS IS A SAFETY PROBLEM AND SHOULD ISSUE A RECALL ON THESE VEHICLES.

08/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD) AND VEHICLE WAS STATIONARY AND JUST STARTED UP WHEN NOTICED; CANNOT DETERMINE MILEAGE AT THE TIME. AND VEHICLE LOCKED WHEN IF THERE WAS A FOB INSIDE AND MOTOR NOT RUNNING; HAPPENED AUGUST 1, 2019

07/31/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

WE BOUGHT THE 2016 FORD ESCAPE BRAND NEW. WE'VE OWNED IT ALL 3 YEARS AND IT HAS 80,000 MILES AND THE TRANSMISSION BROKE. I KNOW THERE ARE ISSUES WITH OTHER FORD TRANSMISSIONS SO I'M WONDERING IF THE ISSUE EXTENDS INTO MY VEHICLE.

07/27/2019
Components: POWER TRAIN
Incident Date: 07/22/2019
Crash: No
Fire: No
Summary

MY ESCAPE HAS EXACTLY 88,000 MILES IN IT . I WAS DRIVING HOME FROM WORK AND MY TRANSMISSION STARTED SLIPPING. I WAS DRIVING 50 MPH AND THEN IT DROPPED TO 10MPH JERKING ME HARD. THEN IT REVED UP ON ITS OWN AND STARTED GOING LIKE 60 MPH. I WAS AT A STOP LIGHT WITH MY FOOT ON THE BRAKE AND IT WAS GOING IN REVERSE THERE WAS NO PREVIOUS INDICATION THAT ANYTHING WAS WRONG I CANNOT BELIEVE I WASN'T IN AN ACCIDENT OR CAUSED ONE. THE JERKING OF THE CAR WAS SO HARD I WAS AFRAID THE AIR BAGS WOULD DEPLOY. MY THREE YEAR OLD FORD IS RECEIVING A NEW TRANSMISSION THAT IS NOT COVERED.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G99GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK, IT CONTINUED TO MOVE EITHER BACKWARDS OR FORWARDS WITHOUT WARNING. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HOMER SKELTON FORD (6950 HANNA COVE, OLIVE BRANCH, MS 38654, (800) 490-7699) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER CABLE BUSH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 95,000.

07/23/2019
Components: AIR BAGS
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

TAKATA AIRBAGS REPORTEDLY HAVE ZAXC HAVE A NEED TO BE REPAIRED.

07/23/2019
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Summary

TAKATA AIRBAGS ALLEGEDLY RECALLED!

07/23/2019
Components: POWER TRAIN
Incident Date: 07/19/2019
Crash: No
Fire: No
Summary

DRIVING AT 55MPH ON A HIGHWAY, CAR SPUTTERED A FEW TIMES THEN SLOWED TO ZERO, WOULD NOT RESPOND TO GAS PEDAL. THANKFULLY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. HAD CAR TOWED TO GARAGE AND JUST GOT WORD THAT THE TRANSMISSION HAS TO BE REPLACED... IN MY 3 YEAR OLD CAR WITH 70000 MILES. FORD SAYS TOO BAD OUT OF WARRANTY.

07/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J93GU******
Summary

FACTORY REMOTE START STOPPED WORKING DUE TO LOW BATTERY. NOW THAT BATTERY IS REPLACED, REMOTE START ONLY LASTS 10 SECONDS BEFORE SHUTTING OFF. ALSO, WHEN CAR IS STARTED MANUALLY, WINDSHIELD WIPES HOP FOR NO APPARENT REASON.

07/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G98GU******
Summary

WHEN SHIFTING MY CAR INTO DRIVE THE DISPLAY ON THE DASHBOARD INDICATED THAT THE CAR WAS IN REVERSE EVEN THOUGH THE GEAR SELECTOR WAS IN DRIVE. WHEN I SHIFTED THE GEAR SELECTOR INTO PARK THE DASHBOARD DISPLAY CONTINUED TO SAY THAT IT WAS IN REVERSE EVEN THOUGH THE GEAR SELECTOR WAS IN PARK. WITH THE GEAR SELECTOR IN PARK I TURNED OFF THE VEHICLE AND ATTEMPTED TO TAKE MY FOOT OFF OF THE BRAKES BUT THE CAR BEGAN TO ROLL FORWARD AND THE ONLY WAY THAT I COULD STOP IT WAS TO STEP ON THE BRAKES AND THEN PUT THE EMERGENCY BRAKE ON TO KEEP THE CAR FROM CONTINUING TO ROLL FORWARD. I CALLED A TOW TRUCK DRIVER TO TAKE MY VEHICLE TO THE DEALERSHIP AND HE SHOWED THAT THE BUSHINGS THAT CONNECTS THE GEAR SHIFT CABLE WAS BROKEN. MY RESEARCH REVEALED THAT THIS IS SAME SAFETY ISSUE THAT FORD HAD WITH PREVIOUS MODEL YEARS OF THE FORD ESCAPE RESULTING IN A VEHICLE RECALLED. IT SEEMS THAT THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODEL YEAR AS WELL, AS I AM EXPERIENCING THE EXACT SAME SAFETY ISSUE WITH THE FORD ESCAPE 2016 MODEL YEAR VEHICLE THAT OTHER CONSUMERS EXPERIENCED WITH EARLIER MODEL YEAR FORD ESCAPE VEHICLES. THE ONLY WAY TO KEEP THIS CAR FROM ROLLING FORWARD AT ANYTIME EVEN IF THE VEHICLE IS TURNED OFF IS TO KEEP ON THE EMERGENCY BRAKE. THE RECALL INFORMATION FOR THE EARLIER MODEL YEAR FORD ESCAPES IS RECALL NUMBER 18V471000. THE DESCRIPTION OF THE SAFETY ISSUE NOTED IN THIS RECALL IS IDENTICAL TO THE SAFETY ISSUE CONCERNING MY VEHICLE.

07/12/2019
Components: STEERING
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G94GU******
Summary

MY WIFE WAS DRIVING ON A HIGHWAY AT 70 MPH IN MY 2016 FORD ESCAPE. SUDDENLY THE CAR FLASHED "STEERING ASSIST FAULT" AND IMMEDIATELY LOST POWER STEERING. THE STEERIMG WHEEL FELT LIKE IT LOCKED, AND BECAME SUPER DIFFICULT TO DRIVE. WE CAME VERY CLOSE TO HAVING A MAJOR ACCIDENT, AS THE VEHICLE WAS NOT RESPONDING NORMALLY. THE CAR HAD BEEN DRIVING COMPLETELY WELL BEFORE THIS. IT HAS JUST 60,000 MILES ON IT. WE ARE WAITING ON THE MECHANIC'S CALL, BUT HE INITIALLY THOUGHT IT WAS A FAULTY SENSOR AS THE VISUAL INSPECTION DIDN'T TURN UP ANY PROBLEMS. WHAT A DANGEROUS THING TO HAPPEN WITH NO WARNING IN A 2 AND A HALF YEAR OLD CAR.

07/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

THE VEHICLE WAS TRAVELLING DOWN RURAL HIGHWAY ON A HOT DAY. IT SHUT DOWN ALMOST IN THE MIDDLE OF NOWHERE. THE TEMPERATURE OUTSIDE WAS 99 DEGREES. THE FUEL LEVEL WAS AT A QUARTER TANK. THE DRIVER THEN LEFT THE VEHICLE OFF ON THE SIDE OFF THE ROAD FOR 10 MINUTES AND WAS ABLE TO TRAVEL ANOTHER 20 MILES BEFORE BREAKING DOWN AGAIN.

07/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

DRIVER WAS DRIVING ON DIRT ROAD ON A HOT DAY. THE TEMPERATURE WAS 102 DEGREES OUTSIDE. THE VEHICLE BEGIN TO LOSE POWER AND SUDDENLY IT JUST STALLED. THE DRIVER THEN WAITED A FEW MINUTES AND TURNED THE VEHICLE BACK ON AND IT HAPPENED AGAIN UNTIL IT FINALLY WOULDN'T TURN BACK ON. THIS TIME THE DRIVER WAITED AN ADDITIONAL 20 MINUTES AND FINALLY IT WORKED AGAIN UNTIL THEY MADE IT BACK TO A GAS STATION. THE FUEL LEVEL WAS BARELY UNDER A HALF A TANK. THE VEHICLE TENDS TO SHUT DOWN ON A HOT DAY WHEN FUEL GOES BELOW A HALF A TANK. IT IS CONSISTENT WITH OTHER 2016 FORD ESCAPES.

07/11/2019
Components: STEERING
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXXGU******
Summary

POWER STEERING FAULT MESSAGE POPPED UP WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND WE LOST POWER STEERING. WE WERE FORCED TO TAKE THE CAR TO A SHOP 10 HOURS AWAY FROM OUR HOME TO BE REPLACED. WE WILL BE MAKING THE 20 HOUR ROUND TRIP TO GET THE VEHICLE NEXT WEEK AS WE HAS TO RENT A VEHICLE TO GET HOME.

07/10/2019
Components: POWER TRAIN
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX1GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE. THE CONTACT STATED THAT THE TRANSMISSION GEAR MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO MARK LEROSE FORD (LOCATED AT 2764 STATE ST, GASSAWAY, WV 26624, (304) 364-5132) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000.

07/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX3GU******
Summary

"TAKATA RECALL". WHEN DRIVING A LOUD SOUND IS HEARD AT THE REAR OF THE PASSENGER SIDE OF THE VEHICLE. THIS SOUND GOES ON AND OFF AND THEN THE VEHICLE STARTS TO SHAKE, THE BRAKE GOES TO THE FLOOR AND THEN THERE IS NO WAY YOU CAN CONTROL THE VEHICLE AND EVERYTHING SHUTS DOWN . THIS HAPPENS WHILE I WAS IN THE MIDDLE LANE DRIVING ON A CITY STREET. THIS WAS A SCARY EXPERIENCE. THIS SAME SOUND HAPPEN THREE TIMES BEFORE BUT THE CAR DID NOT SHUT DOWN, THE VEHICLE SHAKE AFTER THE SOUNDS BUT I CONTINUE DRIVING. MY LAST EXPERIENCE WAS FRIGHTENING AND I DON'T THINK THAT THIS VEHICLE IS SAFE TO DRIVE BECAUSE WITH THAT SUDDEN STOP I COULD HAVE BEEN REAR END. MY LIFE WAS IN DANGER WITH MY PASSENGER AND ALSO THE TRUCK DRIVER WHO CAME UP BEHIND ME BLOWING BECAUSE HE DID NOT KNOW WHAT WAS GOING ON. TO BE IN THAT SITUATION BY SEEING A VEHICLE COMING TOWARDS YOU AND YOUR VEHICLE IS STATIONERY IN THE ROAD AND IN THE END THE PERSON WHO REAR END YOU WOULD BE AT FAULT. THIS KEEP ON HAPPENING AND I THINK THIS IS A DANGER TO THE DRIVER AND PASSENGERS, THE PUBLIC BECAUSE THIS VEHICLE CANNOT BE CONTROLLED WHEN THIS HAPPENS. I AM SCARED TO DRIVE THE VEHICLE AFTER THAT INCIDENT

07/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90GU******
Summary

THE VEHICLE WAS SHIFTED FROM PARK INTO GEAR WHILE IN A PARKING LOT. THE BUSHING WAS GONE FROM THE SHIFTER CABLE AND THE VEHICLE WAS STUCK IN REVERSE. THE SHIFTER LEVER COULD NOT BE PLACED IN PARK.

06/30/2019
Components: VISIBILITY/WIPER
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90GU******
Summary

WINDSHIELD WIPERS COMPLETELY STOPPED WORKING ON JUNE 20, 2019. CONFIRMED IT WAS NOT A FUSE. IT WAS SUMMER WHILE I WAS AWAY ON VACATION WHEN THIS HAPPENED WHICH IS AN 8 HR DRIVE FROM HOME. WIPERS SPONTANEOUSLY STARTED WORKING LIKE NORMAL AFTER TWO DAYS NOT WORKING. THAT SAME DAY ON JUNE 22, 2019 DURING DRIVE IN 95 DEGREE HEAT ON HIGHWAY IN STAND STILL TRAFFIC ON 8 HOUR DRIVE HOME, WIPERS STARTED TURNING ON AT VARIABLE SPEEDS ON THEIR OWN AND COULD NOT BE SHUT OFF, CHANGED SPEEDS, OR AFFECTED BY ANYTHING WITH THE WIPER SWITCH. THE WIPERS ARE NOT AUTOMATIC OR RAIN SENSING AND IT WAS A CLEAR DAY. WIPERS DID NOT TURN OFF UNTIL TRAFFIC CLEARED, THE CAR WAS AT HIGHWAY SPEEDS AND PRESUMABLY COULD BE COOLED BY THE CAR MOVING. A SLIGHT MELTING SMELL WAS NOTED DURING SPONTANEOUS TURNING ON OF WIPERS. TOOK IT TO DEALERSHIP AND THEY REPLACED THE BATTERY CONTROL MODULE AS THE CONNECTION WAS BAD AND AFFECTING THE WINDSHIELD WIPERS. COST ME $433.47 IN PARTS AND LABOR.

06/12/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 05/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

I WAS DRIVING ON MY WAY TO PICK CHILD UP FROM DAYCARE AND CAR WOULD NOT MOVE EVEN WHEN GIVING GAS. IT FELT AS IF IT WOULDN'T SHIFT. I TOOK IT TO CAR DEALERSHIP AND THEY ARE SAYING THAT MY TRANSMISSION IS GOING OUT. THIS CAR WAS BOUGHT BRAND NEW AND AS ONLY 60,000 MILES IF THAT AND NOW THEY ARE TELLING ME MY TRANSMISSION IS OUT AND IT WILL COST ME $9,500 TO $6,000 I FIND IT FUNNY THAT THEY CALLED A RECALL ON FOCUS FROM THAT YEAR ON ISSUES WITH TRANSMISSION AND NOW MINE IS OUT AND SOME HOW IT IS MY FAULT. IF I WOULD HAVE KNOW THERE WAS ONGING PROBLEM I WOULDN'T HAVE BOUGHT THE CAR I DON'T HAVE THAT KIND OF MONEY THAT WHY I BOUGHT NEW THOUGHT I WOULD BE GETTING DEPENDABLE CARE FOR ME DRIVE MY CHILD AROUND IN. THIS HAPPEN IN TOLEDO, OHIO WHILE DRIVING I HAD TO HAVE CARE TOWED TO CAR LOT WHERE IS CURRENTLY SITTING BECAUSE I CAN NOT AFFORD TO FIX SOMETHING THAT FORD KNOWS IT HAS ISSUE WITH. I DON'T HAVE PROBLEM WITH PAYING FOR SOMETHING THAT IS MY FAULT BUT THIS IS NOT IT ESPECIALLY SINCE I KEEP SEEING AND HEARING THAT PEOPLE ARE HAVING ISSUE WITH FORD ESCAPES AND OTHER FORD PRODUCTS.

06/03/2019
Components: SERVICE BRAKES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96GU******
Summary

PURCHASED THIS CAR ON MAY 22, 2018..USED CAR WITH MILEAGE OF 48784 AND WE ARE SENIORS AND DO NOT TRAVEL FAR EACH YEAR. WE WENT TO GET A MAINE STICKER ON OUR VEHICLE AND WAS TOLD NEW BACK BRAKES AND ROTORS ARE NEEDED ASAP. NOW HAS A MILEAGE OF 50284. WE THINK IT IS TOO SOON FOR REAR BRAKES.

05/30/2019
Components: WHEELS
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J94GU******
Summary

A REAR FLAT TIRE, INCONVENIENT BUT NOT A DISASTER, UNLESS THE MANUFACTURER TOOLS YOU ARE SUPPLIED WITH CANT POSSIBLE UNDO THE LUG NUTS, NOW THE SITUATION COULD TURN DANGEROUS.. FORD PUTS A COVER OVER THE LUG NUTS, THAT THE SUPPLIED LUG WRENCH WONT FIT, OR ANY STANDARD TOOL KIT, ' OF COURSE THE DEALERSHIP HAS ONE,,,, WHY ON EARTH SHOULD I HAVE TO HAVE MY CAR TOWED TO A FORD DEALER TO GET THE TIRE CHANGED .FORTUNATELY, MY ROADSIDE ASSISTANT WAS ABLE TO FIX THE TIRE WITHOUT TAKING IT OFF, NOT EVERYONE IS THAT LUCKY...'.

05/21/2019
Components: STEERING
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. EVERY TIME THE VEHICLE'S WHEELS WERE TURNED, A GRINDING NOISE WAS HEARD AND THE STEERING ABILITY BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO KOONS FORD/LINCOLN (2540 RIVA RD, ANNAPOLIS, MD 21401) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,109.

05/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX1GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. AFTER REFUELING THE VEHICLE, THE ENGINE WOULD NOT IMMEDIATELY RESTART. ONCE THE ENGINE WAS RESTARTED, THE VEHICLE WOULD HESITATE AND SPUTTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. *BF *JB

05/02/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FNCY0GX2GU******
Summary

I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.

05/02/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FNCY0GX2GU******
Summary

I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING ON THE STREETS OF TOLEDO. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED.

05/02/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.

05/02/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

I'M NOT SURE BUT I FEEL LIKE THERE MIGHT BE AN ISSUE WITH MY FORD ESCAPE TRANSMISSION. I BOUGHT THE CAR IN NOT EVEN 2 YEARS AGO AND NOW I'M BEING TOLD THAT I EITHER NEED NEW TRANSMISSION OR TO HAVE MINE REBUILT AND THIS DOESN'T SEEM RIGHT'.HOW IS THAT A CAR THAT IS BARLEY 3 YEARS OLD, AND BOUGHT BRAND NEW NEEDS A WHOLE NEW TRANSMISSION. I AM CONCERN BECAUSE I HAVE A CHILD AND I AM CURRENTLY PREGNANT AND MY CAR IS SLIPPING IN OUT OF GEAR WHILE DRIVING. I AM ON FIX INCOME THIS WHY I BOUGHT WHAT I THOUGHT WAS A RELIABLE NEW CAR, I DON'T HAVE THE MONEY TO CORRECT FORD'S MISTAKE. I HOPE THIS MATER CAN BE LOOKED INTO ANY HELP WOULD BE GREATLY APPRECIATED. I DO NOT FEEL LIKE SOME SHOULD HAVE TO DIE BEFORE THIS ISSUE IS ADDRESSED AND CORRECTED.

04/30/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

JAN. 24, 2019 POWER STEERING ASSIST LIGHT CAME ON HAD NO POWER STEERING. CONTACTED LANGLADE FORD IN ANTIGO, WI TOOK IT THERE THEY TOLD ME I HAD TO REPLACE THE EPAS COMPLETE SYSTEM AND IT WAS DONE ON FEB. 1, 2019 AT COST OF $1683.41 AS MY 3 YEAR WARRANTY HAD EXPIRED. I WROTE TO FORD IN DEARBORN, MI ABOUT IT, AND RECEIVED A LETTER FROM THEM ON MAR. 8, 2019 THEY STATED "COMMENTS WERE RECEIVED, DOCUMENTED AND SENT TO THEIR APPROPRIATE DEPARTMENT". THEY NEED TO HAVE A RECALL ON THIS AS IT IS A SAFETY ISSUE AND LUCKILY I WAS ABLE TO DRIVE IT AT ALL WITH NO POWER STEERING I AM FORTUNATE IT DID NOT LOCK UP ON ME. THANK YOU FOR LETTING ME SUBMIT THIS, I KNOW I AM NOT THE ONLY ONE THAT'S HAD THIS PROBLEM.

04/29/2019
Components: STEERING
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G96GU******
Summary

STEERING ASSIST FAULT - SERVICE REQUIRED MESSAGE SHOWED UP DURING A ROAD TRIP APPROX 325 MILES AWAY FROM HOME ON STARTUP AFTER A REST STOP. STEERING WAS ALMOST IMPOSSIBLE. FAULT CLEARED AFTER RESTARTING CAR SEVERAL TIMES, AND STEERING PERFORMANCE WAS BACK TO NORMAL. CONTINUED HOME, WHILE STOPPING THE CAR FOR FUEL ONCE AND TURNING OFF AND BACK ON THE ENGINE, WITH NO FAULT. UPON ARRIVING HOME, FAULT APPEARED NEXT TIME ON VEHICLE STARTUP. FAULT DOES NOT CLEAR ANYMORE. STEERING IS VERY DIFFICULT.

04/29/2019
Components: ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9JX4GU******
Summary

WE FREQUENTLY DRIVE FROM MIDWAY, UT TO SALT LAKE CITY, UT ON I-80 WHERE THE HIGHWAY GOES THROUGH PARLEY'S CANYON AND EXPERIENCES 6-7% GRADES. WE WERE DRIVING HOME IN THE FAR LEFT LANE OF I-80 WHEN, WITHOUT WARNING, THE CAR LOST SPEED FROM 70 MPH TO 40 MPH. WE TRIED TO ACCELERATE TO NO AVAIL. WE MOVED AS QUICKLY AS POSSIBLE TO THE FAR RIGHT LANE AND EXITED THE HIGHWAY. THE MESSAGE THAT DISPLAYED LISTED ENGINE OVERHEATING AS THE ISSUE BUT THE TEMPERATURE GAUGE SHOWED NORMAL TEMPERATURE. WE CONTACTED OUR FORD DEALER ABOUT WHAT HAPPENED AND LEARNED THAT THERE IS A SENSOR ON THIS CAR THE DETECTS POSSIBLE ENGINE OVERHEATING AND AUTOMATICALLY REDUCES YOUR SPEED. WE WROTE TO FORD MOTOR COMPANY CUSTOMER SERVICE TO MAKE THEM AWARE OF WHAT WE BELIEVE IS POTENTIALLY A DANGEROUS SITUATION. WHILE THIS MAY BE THE DESIGN POINT OF THE SENSOR, IT IS CERTAINLY DANGEROUS FOR DRIVERS, ESPECIALLY AT HIGHWAY SPEEDS, TO HAVE THE CAR LOOSE SPEED WITHOUT WARNING. WE WERE VERY FORTUNATE TO BE ABLE TO EXIT THE INTERSTATE WITHOUT INCIDENT. FORD WROTE BACK TO US AND INFORMED US THAT THIS SENSOR IS TO PREVENT DAMAGE TO THE ENGINE AND TO ALLOW US TIME TO GET TO A SERVICE FACILITY. WHILE WE APPRECIATE THE VAST ARRAY OF TECHNOLOGY ADVANCEMENTS NOW AVAILABLE THAT PROVIDE THE PUBLIC SMARTER AND SAFER VEHICLES, TAKING THIS KIND OF CONTROL AWAY FROM A DRIVER AT HIGHWAY SPEEDS WITHOUT ANY WARNING BASED ON OUR EXPERIENCE IS QUITE UNSAFE. OBVIOUSLY THE SENSOR IS NOT SENSING THE DRIVER'S SITUATION OR LOCATION WHEN THE CAR SUDDENLY LOOSES SPEED. FORD HAS FURTHER SUGGESTED THAT WE SHARE OUR EXPERIENCE ON FORD SOCIAL WHERE WE CAN POST QUESTIONS FOR FORD'S ENGINEERS AND DESIGN TEAM. IS THE NHTSA AWARE OF THIS ISSUE? IF SO, WHAT IS THEIR OPINION ABOUT THIS TECHNOLOGY? ARE WE OVERREACTING?

04/29/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX7GU******
Summary

THE CAR SHUTS OFF WHILE DRIVING AT ANY SPEED. IT HAS DONE THIS AT HIGHWAY SPEED AND SLOWER. CANNOT PULL OUT INTO TRAFFIC FOR FEAR OF THE ENGINE WILL SHUT OFF WITHOUT WARNING.

04/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95GU******
Summary

P1450 CODE- CHECK ENGINE LIGHT COMES ON, USES MORE GAS PER OUR LOCAL FORD COMPANY THERE IS A RECALL ON THE FOCUS BUT THEY SEE WAY MORE ESCAPES COME IN WITH THIS PROBLEM.

04/22/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

WHILE DRIVING THE CAR, THERE WAS A SUDDEN LOSS OF CONTROL OVER GEAR SELECTION. REGARDLESS OF SHIFT LEVEL POSITION, "D" OR "S", GEARS WILL NOT SHIFT ABOVE 1ST GEAR, FORCING SPEED TO DECELERATE TO ONLY ABOUT 10 MPH. PARKING POSITION BECAME INOPERATIVE AS WELL, AND THE CAR CONTINUED TO MOVE FORWARD WHILE IN "P". NO ALARMS OR WARNING LIGHTS APPEARED. THE CAR WAS NOT ABLE TO CLIMB AN INCLINE, MEANING THAT EVEN 1ST GEAR IS NOT REALLY ENGAGED. THE PROBLEM SOUNDS LIKE A SIMILAR PROBLEM TO A RECALL ISSUED FOR 2013 AND 2014 ESCAPE MODEL YEARS, WHEN THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHES. WE ARE STILL WAITING FOR A DIAGNOSIS FROM THE DEALER.

04/16/2019
Components: ENGINE
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

AFTER THE MECHANIC REPLACED THE SPARK PLUGS AND COIL IN CYLINDER 2 LAST WEEK, THEY NOTED COOLANT IN THE CYLINDER. NOT EVEN A WEEK LATER, THE ENGINE IS LEAKING COOLANT INTO THE CYLINDER. THIS SITUATION HAS BEEN KNOWN TO CAUSE DAMAGE TO THE CYLINDER AND CAUSE AN OIL LEAK WHICH CAN CAUSE FIRE. THE MECHANICS SAY THEY CAN DO NOTHING ELSE TO FIX IT AND FORD REFUSES TO FIX THE ISSUE. I KNOW THIS HAS BEEN A KNOWN ISSUE IN EARLIER MODELS OF FORD ESCAPES AND IT LOOKS LIKE IT IS THE SAME ISSUE.

04/13/2019
Components: WHEELS
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTRF12258K******
Summary

BOUGHT NEW TIRES AT 44,500 MILES (MUSH SOONER THAN EXPECTED ) AND INSTALLER COULD NOT REMOVE LUGS AS THEY WERE "SWOLLEN". WENT TO SAM PACK FORD, LEWISVILLE, TX WHERE I BOUGHT VEHICLE. WAS TOLD BY SERVICE ADVISORS "SWOLLEN" LUG NUTS WERE A KNOWN ISSUE AND THE DEALERS USED SPECIAL 19 1/2 METRIC SOCKETS TO REMOVE THEM. THEY TOLD ME IT COST $10.00 PER LUG TO REPLACE WITH FORD ORIGINAL LUGS OR THEY WOULD SELL ME AN AFTER MARKET SET FOR $50 AND I HAD TO PAY TO HAVE "SWOLLEN" LUGS REMOVED AND NEW ONES RESTORED. THEY REITERATED FORD AND ALL DEALERS WERE WELL AWARE OF THE ISSUE BUT FORD CONTINUES TO INSTALL THE PROBLEM LUGS ON NEW VEHICLES. THE LUG WRENCH SUPPLIED WITH THE AUTOS NO LONGER WILL FIT THE "SWOLLEN" LUGS SO YOU WOULD BE STRANDED IF A FLAT OCCURS.

04/08/2019
Components: WHEELS
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT TOOK THE VEHICLE TO GRAPPONE FORD (530 NH-3A, BOW, NH 03304, (855) 902-0274) FOR ROUTINE MAINTENANCE AND WAS ALERTED ABOUT A LUG NUT FAILURE. ALL 20 LUG NUTS WERE CORRODING FROM ROAD SALT AND COULD NOT BE REUSED OR BE REMOVED IF PLACED ON THE RIM AGAIN. THE MANUFACTURER PROVIDED A CASE NUMBER AND PROMISED A CALL BACK. THE CONTACT HAD NOT YET RECEIVED A RESOLUTION. THE FAILURE MILEAGE WAS 50,962.*BF CONSUMER WAS TOLD IT COULD HAPPEN AGAIN FROM THE DEALER.*JB

04/08/2019
Components: ENGINE
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

MY CAR HAD A PROBLEM IDLING LAST WEEK. GOT IT TO THE MECHANIC. MECHANIC TRIED TO CHANGE THE SPARK PLUG DUE TO A PROBLEM IN THE CYLINDER BUT SPARK PLUG WAS FROZEN. FOUND COOLANT UNDERNEATH. MECHANIC HAD WORKED AS A MECHANIC AT A FORD DEALERSHIP, SAID THIS PROBLEM WAS PREVALENT WITH FORDS. I CONTACTED FORD. THE FORD REPRESENTATIVE SAID I HAD NO EXTENDED WARRANTY AND THAT THERE WAS NO RECALL ON THE PRODUCT SO THERE WAS NOTHING THEY COULD DO. THE ONLY LONG-TERM FIX IS AN ENTIRELY NEW ENGINE BECAUSE COOLANT IS LEAKING FROM THE ENGINE. THE CAR IS ONLY THREE YEARS OLD.

03/18/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

I PULLED OUT INTO AN INTERSECTION TO TURN LEFT GOING BETWEEN 5-10 MPH WHEN MY FORD ESCAPE STALLED. THE ELECTRONICS REMAINED ON, THE CHECK ENGINE LIGHT TURNED ON AND IT DISPLAYED A MESSAGE THAT READ "TRANSMISSION NOT IN PARK". THE CAR WAS STILL IN DRIVE. I WAS ABLE TO SAFELY ROLL THE CAR TO THE SIDE OF THE ROAD. I WAS ABLE TO SUCCESSFULLY RESTART THE CAR FIRST TRY.

03/10/2019
Components: POWER TRAIN,ENGINE
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOGX4GU******
Summary

I JUST BOUGHT THIS 2016 FORD ESCAPE IN OCTOBER, 2018. IT MADE IT UNTIL MAR. 2019. NO WARNING LIGHT, NOTHING. IT HAS 78,000 MILES AND THE TRANSMISSION BLEW. THEY ARE TELLING ME AT THE JENSEN FORD DEALERSHIP THAT IT WILL COST 6,508.00 DUE TO ALL THAT IS WRONG WITH THE TRANSMISSION. WHEN IT GETS HOT IT LEAKS TRANSMISSION FLUID BADLY. IT TOOK ONLY 2 DAYS AND NO WARNING AND IT BLEW. NOW I CAN'T PAY FOR IT, FORD WILL NOT PAY FOR IT AND I BELIEVE THEY SHOULD.

03/06/2019
Components: ENGINE
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

I BOUGHT MY '16 FORD ESCAPE OVER A YEAR AGO. I WAS DRIVING THE VEHICLE ABOUT 2 WEEKS AGO JUST FINE WHEN TURNING IN AN INTERSECTION THE ENGINE COMPLETELY DIED. I HAD TO PULL OVER AND RESTART THE ENGINE. IT WAS DRIVING WITHOUT ISSUES UNTIL THIS PAST WEEK WHEN I WAS DRIVING THE VEHICLE AND WHILE IN MOTION THE ENGINE COMPLETELY DIES. AGAIN I TURN THE IGNITION OFF AND BACK ON. IT IS A MAJOR SAFETY HAZZARD AS THE CAR COMPLETE GOES INTO A COST WHILE IN THE MIDDLE OF DRIVING IT.

03/05/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97GU******
Summary

THIS COMPLAINT IS A FOLLOW-UP TO ONE FILED EARLIER (11181564). THE PROBLEM IS NOW SOLVED THIS WIRE ISSUE IS NOT THE ONE IN THE TSB AND NOT CURRENTLY IN A RECALL. THIS VEHICLE AT APPROXIMATELY 43,000 MILES PRODUCED THE SAME SYMPTOMS AS THE TSB 13-12-12. MOTOR SUDDENLY STALLING, BACKFIRE SOMETIMES, ROUGH RUNNING, LOSS OF POWER, ETC. THE WIRE HARNESS HAD WORN THROUGH THE WRAP AND EVENTUALLY ONE OF THE WIRES IN THE BUNDLE ATOP THE MOTOR MADE INTERMITTENT CONTACT WITH A PART OF THE MOTOR. THIS CAUSED THE PCM TO THROW NUMEROUS CODES AND DISABLE CRITICAL SAFETY SYSTEMS. RANDOM, ERRATIC AND UNPREDICTABLE. WIRE BUNDLE ALIGNED WITH THE FUEL RAIL BEGINS AT THE DRIVER SIDE OF THE MOTOR. AT THE POINT WHERE IT BEGINS UP COME TO THE MOTOR THERE IS A POST (ALUMINUM, TOP, FRONT, DRIVERS' SIDE OF MOTOR). THIS WIRE BUNDLE WAS NOT SUFFICIENTLY PROTECTED FROM CHAFFING. THE REMAINDER OF THE WIRE IS WELL SECURED AND INSULATED BUT THIS POINT IS LITERALLY AND ACCIDENT WAITING TO HAPPEN. THIS WAS VERY DIFFICULT TO FIND AS THE PROBLEM AS IT WAS SO INTERMITTENT. NOT COVERED UNDER 5/60 WARRANTY AND MY DEALER CHARGED ME $318.00. IN TOTAL I'VE SPENT OVER $600 THE GETTING THIS FIGURED OUT AND RESOLVED. THIS LAST BREAKDOWN PLACED MY FAMILY IN GREAT DANGER AS THERE WAS NO SAFE PLACE TO GET OFF THE ROAD (70 MPH INTERSTATE WITH LITTLE SHOULDER AND MERGING STATE HIGHWAY). THIS WAS THE THIRD TIME HAVING TO TOW THIS VEHICLE FOR THIS. I AM CERTAIN OTHERS WILL EXPERIENCE THIS FAILURE AND I HOPE NO ONE GETS HURT. IN MY CASE IT ALSO DISABLED THE RESTRAINT SYSTEMS AND AIRBAGS WHEN IT OCCURRED.

03/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G91GU******
Summary

ENGINE LIGHT HAS BEEN GOING ON AND OFF FOR A FEW MONTHS NOW. FIRST GARAGE TOLD ME THAT IT WAS THE O2 SENSORS, SO I REPLACED THEM. THAT NIGHT THE CHECK ENGINE LIGHT CAME BACK ON AGAIN SO I BRING OUT BACK IN, THIS TIME IT'S THE CATALYTIC CONVERTER. I HOLD OFF AND GET A DIAGNOSIS FROM ANOTHER SHOP, 3 HITS WITH THE 2.0 TURBO. I BRING IT INTO FORD TODAY AND THEY'RE SAYING IT'S BOTH.

03/04/2019
Components: POWER TRAIN
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

A RECENT INCIDENT WITH MY VEHICLE, A 2016 FORD ESCAPE SE AWD, HAS LEFT ME UNHAPPY AND DISAPPOINTED IN FORD MOTOR COMPANY. SINCE I STARTED DRIVING IN 1984 I HAVE ALWAYS BOUGHT AND OWNED A FORD PRODUCT. I HAVE HAD NO REASON TO QUESTION THE QUALITY OF FORD PRODUCTS UNTIL NOW. THE ESCAPE HAD TO BE TOWED INTO THE NEAREST FORD DEALERSHIP, CHAMPION FORD ' EDINBORO, PA. UPON INSPECTION OF MY VEHICLE THE SERVICE MANAGER INDICATED AN INNER SEAL WITHIN THE TRANSMISSION HAD FAILED. THIS RESULTED IN TRANSMISSION FLUID ENTERING ALL AREAS OF THE TRANSMISSION AN ESSENTIAL RUINING THE UNIT. THE SERVICES MANAGER'S RECOMMENDATION WAS REPLACEMENT OF THE TRANSMISSION. THIS WAS DONE WITH THE PURCHASE OF A NEW TRANSMISSION AND THE VEHICLE WAS RETURNED TO ME ON FEBRUARY 27, 2019. MY FIRST DISAPPOINTMENT WAS THE TRANSMISSION OF A 2016 ESCAPE FAILING IN LITTLE OVER THREE YEARS SINCE PURCHASE (OCTOBER 2015). THE SECOND DISAPPOINT WAS THE FAILURE OF THE TRANSMISSION JUST AFTER THE WARRANTY EXPIRED. MY ESCAPE HAD A 5-YEAR/60,000-MILE WARRANTY ON THE POWERTRAIN. AT THE TIME OF THE FAILURE I HAD DRIVEN MY ESCAPE 72,000 MILES. THEREFORE, I WAS LEFT WITH A $6232.67 REPAIR BILL ON A VEHICLE I HAD HOPE TO LAST ME SEVEN TO TEN YEARS. AT THIS POINT I WILL NEED TO KEEP THIS VEHICLE ANOTHER TWO OR THREE YEARS. WHEN I DO BEGIN LOOKING FOR ANOTHER NEW CAR, I NOW BELIEVE I NEED TO START LOOKING AT OUR MANUFACTURER PRODUCTS. I WOULD LIKE TO BELIEVE FORD MOTOR COMPANY WOULD HONOR THEIR PRODUCTS BETTER THAT I HAVE SEEN IN THIS EXPERIENCE. IF THE COMPANY DOES STEP UP AND PROVIDE SOME RE-COMPENSATION FOR MY DIFFICULTIES, I WOULD BE WILLING TO RE-THINK MY LOYALTIES TO THIS BRAND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

02/21/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97GU******
Summary

2016 ESCAPE WITH NO HISTORY OR PROBLEMS PRIOR TO EVENTS HERE. DURING A TRIP FROM HOME APPROXIMATELY 50 MILES AWAY VEHICLE OPERATED JUST FINE. AFTER A 5 MIN STOP, I RE-ENTERED AND STARTED THE VEHICLE. AFTER ABOUT 2 MILES AND WHILE ON THE HIGHWAY TRAVELING 70 MPH VEHICLE SUDDENLY SHUTTERED AND ACCELERATION AGGRAVATED THIS SITUATION. POWER LOSS WAS PRESENT, AND VEHICLE STALLED OUT. I COASTED TO SHOULDER. ATTEMPTED NUMEROUS RESTARTS THAT WOULD SEEM TO CATCH BUT SOON STALL OUT. EVENTUALLY GOT THE VEHICLE TO RUN ENOUGH TO LIMP OFF THE HIGHWAY. VERY LOW POWER. PARKED FOR 20 MIN AND RESTARTED WITH NO APPARENT ISSUE. ENGINE LIGHT WAS PRESENT SINCE FIRST STALL. DROVE ABOUT 1 MILE AND SYMPTOMS RETURNED. LOW POWER AND STALLED OUT. VEHICLE RESTARTED AND I AGAIN LIMPED OFF HIGHWAY. EVENTUALLY GOT TO EXIT AND OFF INTO A PARKING LOT. NUMEROUS STALLS AND NEVER ANY REAL POWER. WAITED FOR A TOW FROM THERE AND VEHICLE RESTARTED WITH NO ISSUES WHEN DRIVING IT ONTO THE TOW TRAILER. FUEL PRESSURES WERE NORMAL, AND CODES WERE P06A7, P0106 AND P0236 WERE PRESENT AND PERMANENT WHICH WAS ALSO A NEW DEVELOPMENT. PERMANENT CODES HAVE BEEN ELUSIVE. A PREVIOUS RECALL ON 2013-2014 ESCAPES FITS THIS ISSUE EXACTLY. AFTER NUMEROUS HOURS OF RESEARCH, I AM CONVINCED THIS IS THE SAME ISSUE INVOLVED IN THE PREVIOUS FORD TSB 13-12-12 AND THE PREVIOUS TSB 13-7-5. I WAS IN GREAT DANGER WHEN THIS VEHICLE STALLED ON THE HIGHWAY WITHOUT WARNING. RUSH HOUR TRAFFIC ON 70 PLUS MPH ROAD WITH ALMOST NO SHOULDER. BECAUSE OF THIS AND THE DISABLING OF THE AIRBAGS WHEN THIS FAILURE OCCURS ALONG WITH THE SEAT BELT ACTUATORS, I THINK IT'S REASONABLE TO ASSUME THIS IS A SAFETY ISSUE. I'M CONFIDENT THIS ISSUE CAN BE REPLICATED.

02/09/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92GU******
Summary

WHEN ACCELERATING ON A HIGHWAY (GOING 55 - 60 MPH) VEHICLE ABRUPTLY SHIFTS GEAR AND SLOWS DOWN ON ITS OWN TO THE POINT OF THINKING THE VEHICLE HAS STOPPED. THIS HAPPENED TWICE AND THEN A FEW DAYS LATER, THE VEHICLE STARTED HESITATING TERRIBLY WHERE THE CAR WAS HOPPING DOWN THE ROAD AND WOULD NOT GO OVER 30 MPH. THEN AT A LIGHT IT STALLED OUT COMPLETELY AND I WAS NEARLY HIT. AFTER RESTARTING, THE VEHICLE WOULD ACCELERATE BEYOND 30 MPH. HAD IT TOWED TO THE DEALERSHIP. DEALERSHIP WAS ABLE TO REPRODUCE THE FOLLOWING DAY WHERE IT HAPPENED THREE TIMES TO THEM. NO CODES PRESENT, BUT A COUPLE HISTORICAL CODES FOR SENSORS. THEY INDICATED THEY WERE UNSURE IF THE SENSORS WERE THE ISSUE, BUT REPLACED. PICKED VEHICLE UP AND THE SAME THING HAPPENED TODAY. THANKFULLY I WAS NOT ON A MAJOR HIGHWAY THIS TIME, BUT THE CALL COMPLETELY STALLED AT LOW SPEED WITH AC ON AND MADE A LOUD GRINDING NOISE. NO CHECK ENGINE LIGHT THIS TIME EITHER. HAD TO HAVE IT TOWED AGAIN TO THE DEALERSHIP. THEY ARE CURRENTLY UNSURE OF THE ISSUE. I HAVE NO CONFIDENCE THIS WILL BE RESOLVED. THIS ISSUE SEEMS SIMILAR TO OTHER REPORTS AND SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN. I AM HAPPY TO PROVIDE MORE INFORMATION. I WILL BE ESCALATING THIS UNTIL APPROPRIATELY RESOLVED. SEEMS THERE SHOULD BE A RECALL, BASED ON THE VOLUME OF REPORTS.

02/08/2019
Components: AIR BAGS
Incident Date: 01/16/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 8-10 MPH, THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED, BUT FAILED TO INFLATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, LEG, AND BACK. MEDICAL ATTENTION WAS PROVIDED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 36,000.

02/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOF73GU******
Summary

CODE P1450 WHICH IS EMISSION PROBLEMS. REGULATES THE FLOW OF STORED FUEL VAPORS FROM ESCAPING INTO THE ATMOSPHERE. FORD SHOULD HAVE A RECALL.

01/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCUOJ92GU******
Summary

MY 2016 FORD ESCAPE CAUGHT FIRE ON 12/24/2018. THE CAR WAS SITTING IN AN OPEN PARKING SPACE AND HAD NOT BEEN DRIVEN SINCE THE AFTERNOON THE DAY BEFORE. NOTE THE ENGINE WAS COLD WHEN THIS HAPPENED. IN THE EARLY AFTERNOON ON 12/24/2018, MY HUSBAND WAS WALKING OUT TO OUR FORD ESCAPE WHEN HE NOTICED SMOKE WAS COMING FROM THE FRONT OF THE ESCAPE. WHEN HE ARRIVED AT THE CAR, WITNESSES SAID THE ESCAPE HAD STARTED SMOKING ON ITS OWN AND THEY HAD HEARD NOISES COMING FROM UNDER THE HOOD OF THE CAR. THE FIRE DEPARTMENT ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. ACCORDING TO THE FIRE REPORT COMPLETED BY THE FIRE DEPARTMENT, THE CAUSE OF THE FIRE WAS DETERMINED TO BE MALFUNCTIONING ELECTRICAL. WE OF COURSE SPOKE TO THE KEN GRODY FORD WHERE WE BOUGHT THE CAR AND THEY TOLD US BECAUSE THIS WAS A FIRE, IT HAS TO GO THROUGH THE FORD GENERAL COUNSEL. WE FILE THE CLAIM WITH THE CUSTOMER SERVICE DEPARTMENT OF FORD. WE WERE TOLD THAT THE GENERAL COUNSEL WOULD RESPOND WITHIN 15 DAYS. THAT TIME FRAME HAS COME AND GONE. WE HAVE COMPLAINT MANY TIMES TO THE CUSTOMER SERVICE. HOWEVER, FORD HAS FAILED TO RESPOND TO US. AAA HAS TOWED THE CAR TO A SECURE SITE AS THE CAR WAS A HEALTH AND SAFETY ISSUE WHERE IT WAS SITTING. AAA HAS BEEN TRYING TO GET FORD TO COME AND INSPECT THE CAR SO THAT THE ACTUAL CAUSE OF THE FIRE CAN BE DETERMINED. BUT FORD WILL NOT RESPOND TO THEM EITHER. WHAT IS MOST DISTURBING TO ME AND SHOULD BE DISTURBING TO EVERYONE, IS FORD'S LACK OF CONCERN AS TO WHAT CAUSED THIS FIRE. HAD THE FIRE STARTED FIFTEEN MINUTES LATER, MY FAMILY WOULD HAVE BEEN IN THE CAR. NOT ONLY WOULD MY FAMILY HAD BEEN IN HARMS WAY BUT SO WOULD OF THE OTHERS AROUND US. THIS CAR SHOULD NOT BE PARKED IN A GARAGE. FORD NEEDS TO RECTIFY THIS PROBLEM.

01/19/2019
Components: ENGINE
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

PRIOR FORD RECALL DOES NOT INCLUDE MY MODEL AND YEAR BUT EXPERIENCING SAME ISSUES AS NOTED IN RECALL #16S46 AND DEALER WILL NOT COVER EXPENSES. THE TURBOCHARGER OIL SUPPLY LINES MAY NOT BE BRAZED PROPERLY, RESULTING IN AN ENGINE OIL LEAK. OIL SUPPLY LINES TO THE TURBOCHARGER IN THE ENGINE COMPARTMENT MAY LEAK ENGINE OIL. THIS COULD ALLOW OIL TO LEAK ONTO HOT ENGINE COMPONENTS, CREATING A FIRE HAZARD. OUR RECENT OIL CHANGE, NOT AT FORD, INDICATED THAT THE MECHANIC IDENTIFIED AN OIL LEAK THAT IS COMING FROM THE TURBO LINE.

01/11/2019
Components: POWER TRAIN
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

USED 2016 FORD ESCAPE BOUGHT IN 2016 WITH 85000 WHILE DRIVING JUST STOP MOVING. GEARS WERE MOVING BUT NO MOVEMENT IN THE VEHICLE. AFTER DIAGNOSIS AT THE DEALER IT WAS DIAGNOSED AS A TRANSMISSION FAULT. WITH ONLY 85000 MILES AND ABOUT 3 YEARS OLD, TRANSMISSION WENT OUT, I DON'T BELIEVE THAT'S NORMAL OR A SEMI NEW VEHICLE, I BELIEVE FORD VEHICLES ARE BEEN BUILT WITH FAULTY TRANSMISSIONS THAT DON'T LAST LONG.

01/06/2019
Components: POWER TRAIN
Incident Date: 07/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G93GU******
Summary

WHEN BOUGHT CAR HEARD HUMMING SOUND AT HIGHER SPEEDS. LOOKED IT UP AND A LOT OF SAME REPORTS ONLINE BUT MIXED CAUSES. BUT NOW THE POWER TRAIN COMPONENTS HAVE TO BE REPLACED BEFORE IT BREAKS COMPLETELY. I CAN FEEL THE VIBRATION WITH MY FEET ON THE FLOORBOARD. NOW IT'S REALLY LOUD AND I'VE ONLY HAD IT 5 MONTHS. IF I CONTINUE TO DRIVE WITHOUT FIXING THE CAR ITSELF WILL FAIL. POTENTIALLY CAUSING AN ACCIDENT. I STILL HAVE 13000 PLUS TO PAY ON A DEFECTIVE VEHICLE. NOT INCLUDING THE PHENOMENAL COST TO REPLACE. THE DEFECTIVE PARTS. CAN PROVIDE ESTIMATEDS FOR REPAIR. NOT EVEN SURE IT'S WORTH KEEPING. THERE WILL BE A CRAS IF I DON'T FIX IT OR CONTINUE TO DRIVE.

12/06/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G90GU******
Summary

AS I WAS DRIVING ON THE FWY MI CAR STOPPED ACCELERATING I PULLED OVER AND MY CAR TURNED OFF. I HAD A QUARTER TANK OF GAS LEFT ONCE I TRIED TO TURN IT ON IT WOULD NOT LET ME. I HAD TO CALL A TOW. I NOW HAD A CHECK ENGINE SIGN ON. I TOOK IT TO AUTOZONE AND THEY SAID I NEEDED A NEW PURGE CANISTER VALVE. BUT THAT DOESNT EXPLAIN WHY IT DID NOT WARN ME ON THE FWY THAT I NEEDED GAS .

11/27/2018
Components: ENGINE
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX1GU******
Summary

I WAS DRIVING ON A RESIDENTIAL ROAD ON 11-24-18, ON MY WAY HOME WHEN I HEAR A VIBRATING NOISE. I THINK IT IS MY PHONE, BUT ALL OF A SUDDEN THE CAR STALLS. THANKFULLY I HAD NO CARS BEHIND ME SO I POWER IT DOWN AND THEN TUNE IT BACK ON AND IT GIVES A LITTLE ISSUE TURNING BACK ON BUT DOES. I MAKE IT HOME. IT WORKS FINE THE NEXT FEW DAYS. ON 11-27-18 AFTER ONLY DRIVING LOCALLY IN BETWEEN I TAKE MY FORD ON THE HIGHWAY TO GO TO THE AIRPORT 30 MINS AWAY AND ALL IS FINE UNTIL THE RIDE BACK HOME ON THE HIGHWAY. I HEAR THE VIBRATING NOISE AGAIN AS IF I WAS GOING OVER RUMBLE STRIPS ON 95. THE CAR GOES ON A LITTLE LONGER AND THEN SHUTS DOWN AGAIN. POWER REMAINS ON BUT THE CAR STALLS. I AM TAKING IT IN TODAY. I HOPE TO GET THIS RESOLVED AS FAST AS POSSIBLE. I BOUGHT A NEW CAR FOR A REASON. RELIABILITY AND NOW I AM JUST ANNOYED THAT THIS IS HAPPENING WITH ONLY 32K MILES ON THE 2016 ESCAPE.

11/11/2018
Components: ENGINE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GXBGU******
Summary

ENGINE FAULT SERVICE NOW MESSAGE REPEATEDLY SHOW UP WHILE DRIVING, TOOK IT TO HAVE SERVICED, WAS TOLD NOTHING WAS WRONG, AND THE MESSAGE NO HILL ASSISTANCE AVAILABLE SHOWS UP AS WELL, BOUGHT CAR IN 2016, HAS 18,553, MILES ON IT.

11/11/2018
Components: ENGINE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOGX8GU******
Summary

ENGINE FAULT SERVICE NOW MESSAGE APPEARS ON DASH WHILE DRIVING, AND NO HILL ASSISTANCE AVAILABLE, TOOK IT HAVE SERVICE WAS TOLD NOTHING WAS WRONG, BROUGHT CAR IN 2016 WITH AN 150 MILES ON IT, NOW HAVE 18,553 MILES AS OF TODAY.

10/25/2018
Components: ENGINE
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G73GU******
Summary

I PURCHASED A 2016 FORD ESCAPE IN LATE 2015 AND IN 2018 WITH 30000 MILES THE ENGINE LET GO, REQUIRING A REPLACEMENT ENGINE. ADDITIONAL, ISSUES DEVELOPED AS THE VEHICLE WOULD BE DELAYED FOR A MONTH AND WAS DRIVEN BY AN UNDERAGE DRIVER. THUS NO ONE WOULD PROVIDE A RENTAL CAR FOR HER TO LEAVE THE STATE. THE ONLY OPTION GIVEN WAS TO TRADE A VEHICLE UNDER WARRANTY BACK TO THE FORD DEALERSHIP. DURING THIS PROCESS WE LEARNED THAT THE STATE WOULD REQUIRE TITLE CHANGES REQUIRING BRANDING FOR INCORRECT MILEAGE. WE HAVE SINCE IDENTIFIED THE VEHICLE WAS REPAIRED AND SOLD FOR MORE THAN FORD ALLOWED ON THE TRADE. SECONDARILY IT DOES NOT APPEAR THE TITLE WAS PROPERLY BRANDED. WHEN CONTACTING FORD EXECUTIVES IN WRITING (CERTIFIED MAIL) I RECEIVED NO RESPONSE AFTER 2 ATTEMPTS FOR RESOLUTION. UPON CALLING THEIR COMPLAINT DEPARTMENT, I WAS TOLD THERE WAS NO OPEN CASE WHEN ASKED IF ONE COULD BE OPENED, I WAS TOLD "YOU ARE THE OWNER AND THERE IS NOTHING WE CAN DO FOR YOU". WITH MUCH PERSEVERANCE AND SHARING KNOWLEDGE REGARDING CURRENT RECALLS; FOR THE VERY PROBLEM WE EXPERIENCED A CASE NUMBER WAS PROVIDED; BUT WOULD NOT GRANT A TIMELINE FOR FUTURE EXPECTATIONS. THIS THE SAME ENGINE AS IN THE FORD FOCUS WHICH IS CURRENTLY UNDER A MASSIVE RECALL. THE VEHICLE SOUNDS STARTED WHILE IN MOTION, BUT THE ENGINE BLEW UP WHILE IN THE SHOP UNDER A DEFINED DIAGNOSTIC TEST THAT FORD WAS RUNNING PER THERE RECALL PROGRAM BULLETIN.

10/17/2018
Components: VISIBILITY
Incident Date: 10/17/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE SUN ROOF EXPLODED WITH A LOUD NOISE. GLASS ENTERED THE VEHICLE AND THERE WAS A LARGE HOLE DUE TO THE FAILURE. THERE WERE NO INJURIES. THE GLASS WAS REMOVED FROM THE SUN ROOF AREA BY A GLASS REPAIR FACILITY WHO ORDERED THE REPLACEMENT GLASS. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS WAITING FOR THE SUN ROOF REPLACEMENT PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

09/26/2018
Components: STEERING
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

WHEN STARTING THE CAR AN ALERT POPPED UP STATING "STEERING ASSIST FAILURE". THE STEERING WAS VIRTUALLY IMPOSSIBLE TO MOVE. TURNING OFF THE IGNITION AND RESTARTING THE MESSAGE CLEARED. THE CAR HAS ONLY 27100 MILES. FORD STATES THAT THE STEERING GEAR HAS FAILED. IF THIS HAD HAPPENED WHILE MOVING IT COULD HAVE BEEN SERIOUS

09/24/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G78GU******
Summary

CAR LOSES THROTTLE RESPONSE RANDOMLY. LUCKILY I'VE HAD SOMEWHERE TO GET OFF ROAD EVERYTIME ON HIGHWAY. WHEN SEARCHING CODE FOUND OUT THERE WAS A FIELD SERVICE ACTION TO REPLACE THROTTLE BODY. WE WERE NEVER NOTIFIED. THEY REFUSE TO REPLACE NOW.

09/21/2018
Components: ENGINE
Incident Date: 09/18/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FMCU0GX3GU******
Summary

VEHICLE WAS PARKED IN A TOWN CENTER PARKING LOT, AND I WENT IN TO A RESTAURANT TO HAVE DINNER. AFTER ABOUT 5-10 MINUTES, SEVERAL PEOPLE CAME RUNNING IN TO ADVISE THAT A GREY FORD WAS ON FIRE IN THE PARKING LOT. I HAVE A SILVER 2016 FORD ESCAPE, SO I WENT OUT TO SEE IF I NEEDED TO MOVE MY CAR, AND TO MY SURPRISE REALIZED THAT IT WAS MY CAR ON FIRE. THE ENTIRE ENGINE COMPARTMENT WAS IN FLAMES ... AND THE FIRE DEPARTMENT ARRIVED SHORTLY THEREAFTER TO PUT THE FIRE OUT. THE VEHICLE APPEARS TOTALED AND MY INSURANCE COMPANY HAS TOWED IT AWAY. THE ENGINE WAS A 1.6L TURBOCHARGED MODEL ... AND ON CHECKING ON THE INTERNET, THERE APPEAR TO HAVE BEEN MULTIPLE ENGINE FIRES WITH THIS MODEL ENGINE. I NEVER RECEIVED A RECALL NOTICE OR ANY OTHER TYPE OF NOTIFICATION FROM FORD MOTORS, AND THE VEHICLE RAN TOTALLY FINE UNTIL THE FIRE, WITH NO COOLANT LEAKS, OR ENGINE OVERHEATING.

08/31/2018
Components: SERVICE BRAKES
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

I HAVE BEEN ADVISED THAT THE REAR BRAKE ROTORS ON MY ESCAPE ARE SEVERELY CORRODED AND NEED REPLACEMENT. THE CORROSION HAS ALSO DAMAGED THE PADS. THIS HAS LEAD TO PULSATIONS AND UNEVEN BRAKING. MILEAGE APPROXIMATELY 34,000 MILES WHEN I WAS MADE AWARE OF THE PROBLEM THOUGH BRAKING PERFORMANCE SUFFERED BEFORE THAT. FORD HAS TOLD ME THEY ARE NOT RESPONSIBLE FOR THE SALTY CONDITIONS IN PENNSYLVANIA AND DO NOT COVER CORROSION. THIS UNUSUAL WEAR HAS CREATED UNSAFE BRAKING CONDITIONS AND BRAKING SYSTEM FAILURE WHICH WERE NOT EXPECTED SO EARLY IN THE VEHICLE LIFE.

08/27/2018
Components: SERVICE BRAKES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90GU******
Summary

PRE-MATURE WEAR OF REAR BRAKE ROTORS. AFTER 34,000 MILES, SQUEAKING BRAKES DEVELOPED. UPON INSPECTION, BOTH REAR BRAKE ROTORS ARE SEVERELY SCORED WHILE FRONT ROTORS SHOW NO WEAR (SMOOTH IN APPEARANCE). REAR BRAKE PADS ARE STILL AT 8MM THICKNESS. REAR ROTORS WILL HAVE TO BE REPLACED IN NEAR FUTURE AT OUR EXPENSE.

08/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

CAR STARTED VIBRATING WITH REDUCED POWER. THE ERROR CODE WAS P2111: THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN

08/13/2018
Components: VISIBILITY/WIPER
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

****NOTE - VIN FOR A TOYOTA RAV4 2010, NOT A 2016 FORD ESCAPE. NEED MORE INFORMATION **** IN LIGHT RAIN, THE WIPERS JAM ON THE WINDSHIELD. AT TIMES, DIRECTLY IN YOUR VIEW. THIS OCCURS FREQUENTLY. IT OCCURS WHEN MOVING AND STATIONARY.

08/03/2018
Components: POWER TRAIN,WHEELS,SERVICE BRAKES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

TRANSMISSION MAKES WINING NOISE REAR BRAKES GO AT40000 THOU WHEEL BEARINGS GO AT 55000 MILES TRANS JERKS WHEN YOU SHIFT

08/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G93GU******
Summary

I WAS DRIVING DOWN I25 IN COLORADO. IT WAS 75 WITH CLEAR SKIES WITH NO CARS AROUND ME. SUDDENLY I HEARD A LOUD SOUND THAT SOUNDED LIKE A SHOT GUN WENT OFF IN MY VEHICLE. WE SOON REALIZED MY SUNROOF HAD EXPLODED. NOTHING HIT IT. IT JUST EXPLODED. WE LATER FOUND OUT THIS IS FAIRLY COMMON. THANKFULLY WE HAD THE SHADE PULLED CLOSED SO NO ONE WAS INJURED.

08/01/2018
Components: ENGINE
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F7XGU******
Summary

ELECTRONIC THROTTLE BODY - THE CAR STALLED OUT ON THE FREEWAY. PRIOR TO STALLING, THE CAR WAS SHAKING AND THEN STALLED.

07/23/2018
Components: STEERING
Incident Date: 07/17/2018
Crash: No
Fire: No
Summary

VEHICLE HAD JUST BEEN DRIVING, I STOPPED, TURNED CAR OFF, AND AFTER 5 MINUTES TURNED CAR BACK ON. WHEN THE CAR WAS TURNED ON, CAR WAS STATIONARY AND A MEMO FLASHED ON DASHBOARD INDICATING 'AUTOMATIC STEERING FAILURE'. AFTER PUTTING THE CAR IN REVERSE I NOTED THE VEHICLE STEERING WHEEL WAS LOCKED AND WOULDN'T MOVE OUT OF ITS STATIONARY POSITION. CAR WAS TOWED TO FORD DEALERSHIP. MECHANIC INDICATED THAT THE AUTOMATIC POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED.

07/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G71GU******
Summary

THE ESCAPE HAS INCIDENTS WHERE ALL ELECTRICAL POWER STOPS. ALL LIGHTS, IGNITION SYSTEM, EVERYTHING ELECTRICAL STOPS WHILE DRIVING. SOMETIMES AT HIGHWAY SPEED, SOMETIMES AT VERY LOW SPEED, SOMETIMES WHEN TURNING, OR GOING STRAIGHT. AFTER COASTING TO A STOP AND PLACING THE TRANSMISSION IN PARK THE VEHICLE THEN STARTS AGAIN. AFTER REPEATED TRIPS TO CANBY FORD, THE LOCAL DEALERSHIP, THEY CAN FIND NOTHING WRONG, AND THE CAR HAS NOT RECORDED ANY CODE INDICATING A PROBLEM. THIS HAPPENED ONCE ON A LOCAL FREEWAY AT RUSH HOUR WHICH TERRIFIED MY WIFE. IT HAS NEVER HAPPENED WHILE PARKED AND RUNNING. THIS HAS HAPPENED APPROXIMATELY 10 TIMES. THE BELOW DATE IS JUST THE MOST RECENT INCIDENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

VEHICLE WAS IN MOTION AND IT STARTING SHUTTING OFF. CAME TO A POINT WHERE IT HAD TO BE SHUT OFF FOR 10 MINUTES TO TRAVEL ANOTHER 20 MILES BEFORE REOCCURRING.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

WHILE TRAVELING VEHICLE BEGAN TO LOSE POWER AND BEGIN TO SHUT OFF. IT BECAME MORE FREQUENT WHERE IT WOULD NOT START. WE HAD TO LET IT SIT FOR 10 MINUTES TO RESTART BACK UP FOR ANOTHER 20 MILES OF TRAVEL.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX5GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX3GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX7GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT. THIS TIME THE FUEL TANK WAS FULL BUT IT STARTED ACTING UP.

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

VEHICLE WAS IN MOTION GOING SPEED LIMIT WHEN IT STARTED TO SHUT DOWN. IT BECAME MORE FREQUENT AND LASTED LONGER TO START AND TO STAY RUNNING. WHEN SHUT DOWN FOR 10 MINUTES IT WOULD TRAVEL ABOUT 20 MILES BEFORE HAVING ISSUES ONCE AGAIN. FOUND OUT WHEN THE FUEL HAS UNDER A HALF A TANK THE PROBLEM BECOMES MORE FREQUENT.

07/19/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX7GU******
Summary

WHILE TAKING OFF FROM 0 - 20 MPH VEHICLES HESITATES WHILE ACCELERATING CAUSING VEHICLE TO ALMOST STALL IN TRAFFIC. HAVE TO PUMP GAS PEDAL REPEATEDLY TO TRY TO GET CAR MOVING. REPORTED TO DEALERSHIP FOUR TIMES WITH NO REPAIR GIVEN FOR THE PROBLEM OF CAR STALLING WHILE TAKING OFF. HAS DONE THIS SINCE PURCHASED IN 2016 AND CONTINUES UNTIL TODAY. BROUGHT IN FOUR TIMES TO DEALERSHIP CAZENAVE'S MOTOR CO.BUT VEHICLE CONTINUES TO STALL. CONCERNED OF BEING HIT WHILE STALLED IN FAST MOVING TRAFFIC OR WHILE APPROACHING ENTRANCES AND EXITS OR WHILE MAKING TURNS. CONCERNED OF BAD ACCIDENT DUE TO VEHICLE STALLING IN TRAFFIC.

07/12/2018
Components: WHEELS
Incident Date: 07/11/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO CHANGE THE REAR PASSENGER TIRE, THE LUG NUT WRENCH FAILED TO RELEASE THE LUG NUTS BECAUSE IT WAS TOO SMALL TO FIT OVER THE LUG NUTS. THE CONTACT STATED THAT THE EQUIPMENT WAS THE ORIGINAL EQUIPMENT. THE CONTACT MENTIONED THAT ROADSIDE ASSISTANCE WAS ABLE TO ASSIST IN REMOVING THE LUG NUTS AND CHANGED THE TIRE; HOWEVER, THEY HAD DIFFICULTY WITH THE LUG NUTS. THE VEHICLE WAS TAKEN TO GRAPEVINE FORD (801 E TX-114, GRAPEVINE, TX 76051), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DETAILS OF THE WRENCH WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 35,450. THE VIN WAS NOT AVAILABLE.

07/06/2018
Components: SERVICE BRAKES
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

2016 FORD ESCAPE 1.6 SE AWD HAS FRONT BRAKE SQUEELING PROPLEM ONCE HEATED UP AND OCCASIONALLY WHEN DRIVEN FOR SHORTER TIMES. ABOUT 3/4 AROUND TOWN, 1/4 HIGHWAY DRIVING. BROUGHT IN TO FORD AFTER ABOUT 1 YEAR. THEY SANDED THE SURFACE OF THE PADS, ROTORS. PROBLEM CEASED FOR A LITTLE OVER 8 MONTHS. PROBLEM RETURNED AND NOT BROUGHT IN UNTIL INCESSANT LIKE BEFORE. THIS TIME, NOTHING WAS DONE. WAS TOLD WITH NO ABNORMAL SIGNS, THIS WAS NORMAL. VIN CHECK RETURNS NO RECALLS.

07/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G92GU******
Summary

ALARM GOES OFF CONSTANTLY FOR UNKNOWN REASONS

06/27/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90GU******
Summary

DRIVING ON THE HIGHWAY CAR JUST SHUTS DOWN WITH ENGINE FAULT CAR STOPPED RESPONDING MAKING IT A REAL SAFETY ISSUE. I SEE THIS HAS A CLOSED RECALL ALREADY BUT I DON'T THINK THEY HAVE INCLUDED ALL THE CARS AFFECTED.

06/03/2018
Components: ENGINE
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GO******
Summary

WHILE DRIVING OR ACCELERATING FROM A STOP, THE CAR WILL STALL AND/OR THE ENGINE WILL SHUT OFF. THE PROBLEM HAS BEEN ON GOING SINCE MARCH 2018, WHEN IT WAS FIRST NOTICED. THE CAR WAS TAKEN BACK TO THE DEALERSHIP ON APR 2018 AND THEY WERE UNABLE TO DETERMINE THE CAUSE. AFTER 3 VISITS FOR THE SAME PROBLEM, THE DEALERSHIP REPLACED THE FUEL SENSOR. ON MAY 26, 2018, THE CAR FAILED AGAIN. THE "SERVICE ENGINE" LIGHT CAME ON THIS TIME WHEREAS, PREVIOUSLY IT DID NOT. THE CAR WAS TAKEN TO THE NEAREST FORD DEALERSHIP. THE THROTTLE VALVE WAS REPLACED PER THE CODE. HOWEVER, THE CAR CONTINUED TO STALL AND FAILED AGAIN. SERVICE ENGINE LIGHT DI COME ON - BUT SINCE HAS "RESET" BECAUSE IT IS NOW GONE. MY CONCERN OVER THE STALLING IS THAT IT HAPPENS AT ANY TIME AND AT ANY SPEED. THE REACTION IS AS IF THE CAR IS RUNNING OUT OF GAS WHERE IT SPITS AND SPUTTERS. IF A SEMI IS BEHIND ME AT 65-70 MPH, THEY WILL RAM INTO ME BECAUSE THE DECREASE IN SPEED WOULD NOT GIVE THEM TIME TO REACT. SO DANGEROUS. SINCE APRIL 2018, THE CAR HAS BEEN IN FOR THE SAME PROBLEM - 4 TIMES AND NEEDS TO GO BACK AGAIN. BOTTOM LINE - NO ONE KNOWS WHAT TO DO TO CORRECT.

05/18/2018
Components: WHEELS
Incident Date: 05/12/2018
Crash: No
Fire: No
Summary

I HAD A FLAT TIRE . TRIED TO REMOVE LUGNUTS AND MY WRENCH WOULD NOT FIT LUGNUTS AND THE LUGNUTS I DID GET TO FIT WOULD NOT COME LOOSE. WE CALLED FORD ROADSIDE. ASSISTANCE. TECH EXPERIENCED THE SAME THING TRYING TO USE HIS POWER DRIVER TO REMOVE THEM. HE REPORTED THAT LUGNUTS WERE STRIPED DUE TO ALUMINUM COATIING AND THAT CAUSED THE OVER TIGHTENING. I WAS STRANDED FOR 2 HOURS. WOULD NOT COME OFF DUE TO ALUMINUM COATING PLACED OVER STEEL THIS ENABLING WRENCH TO FIT. THE WEAK METAL ALUMINUM SWELLED AND WHEN MY TIRES WERE ROTATED OVER TIGHTENING OCCURED. . THIS HAPPENS BECAUSE THE ALUMINUM IS A WEAK METAL AND IT GIVES. A MAJOR ENGINEERING FLAW. OVER TIGHTENING THESE NUTS WILL CAUSE THE LUGNUTS TO BREAK OFF AND WHEEL COULD COME OFF AND CAUSE FATAL ACCIDENTS. I WAS ON A CITY STREET. I AM ENCOURAGING NHTSA TO CALL A RECALL NOT FOR MY BENEFIT BUT FOR THE BENEFIT OF ALL WHO DRIVE THESE VEHICLES. LIVES ARE SOMETIMES LOST BECAUSE GOOD PEOPLE DO NOTHING. IS THERE A CHANCE A TIRE CAN COME OFF DURING HIGHWAY DRIVING AT 65 MPH AND OVERBECAUSE OF LUGNUTS BEING OVERTIGHTENED? IF THE ANSWER IS YES TO THIS QUESTION THEN THE RIGHT THING TO DO IS TO ISSUE A RECALL TO FORD. IT'S CALLED ACCOUNTABILITY. THANK YOU

05/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

CAR STALLS WHILE DRIVING. IS VERY DIFFICULT TO START BACK UP.

05/09/2018
Components: ENGINE
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX2GU******
Summary

CAR STALLS WHILE DRIVING. STARTS BACK UP

04/25/2018
Components: STEERING
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90GU******
Summary

WHEN DRIVING ON THE EXPRESSWAY AT NEARLY 70 MPH THE STEERING WHEEL SUDDENLY TURNED TO THE RIGHT AND WAS VERY HARD TO TURNBACK TO THE LEFT. COULD HAVE CAUSED AN ACCIDENT.

04/25/2018
Components: STEERING
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90GU******
Summary

WHEN DRIVING ON THE EXPRESSWAY AT NEARLY 70 MPH THE STEERING WHEEL SUDDENLY TURNED TO THE RIGHT AND WAS VERY HARD TO TURNBACK TO THE LEFT. COULD HAVE CAUSED AN ACCIDENT.

04/20/2018
Components: STEERING
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G90GU******
Summary

WHEN DRIVING ON EXPRESSWAY AT NEARLY 70 MPH THE STEERING WHEEL SUDDENLY TURNED TO THE RIGHT AND WAS VERY HARD TO TURN TO THE LEFT. COULD HAVE CAUSED AN ACCIDENT.

04/18/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 12/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0G9XGU******
Summary

ON DECEMBER 13, 2017 I WAS IN THE PROCESS OF PARKING IN FRONT OF A PLACE OF BUSINESS, THE BUSINESS WAS IN A PUBLIC PARKING LOT AND I WAS GOING AT MOST 25 MPH BEFORE STARTING TO PARK. I HAD MY FOOT ON THE BRAKE AND WAS 1/4-1/2 WAY IN THE PARKING PLACE WHEN THE CAR SUDDENLY ACCELERATED, THE CAR WENT THRU THE PLATE GLASS WINDOW, THANKFULLY NO ONE WAS HURT! THE POLICE WERE CALLED AND AS I WAS THE ONLY VEHICLE I WAS FOUND AT FAULT, CAUSE 'EXCESSIVE SPEED'. THE CAR ACCELERATED SO FAST I DIDN'T HAVE A CHANCE TO REACT. THE TIRES DID NOT TOUCH THE CURB AND SEEMED TO FLY THRU THE AIR. MY VEHICLE WAS TOTALED DUE TO THE DAMAGE TO THE FRONT END AND FRAME. FROM WHAT I HAVE READ IT APPEARS TO BE A THROTTLE ISSUE - STUCK OPEN. I DO HAVE A POLICE REPORT IF NEEDED BUT IT ONLY SAYS I WAS AT FAULT, EXCESSIVE SPEED AND THAT THE BUILDING WAS DAMAGED.

04/16/2018
Components: SUSPENSION
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

I'M HEARING A NOISE IN THE FRONT END OF THE TRUCK EVERY TIME I HIT A BUMP WHEN THE STEERING ALL THE WAY TO LOCK RIGHT OR LEFT

04/12/2018
Components: STRUCTURE
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J9XGU******
Summary

LEAKS IN THE FRONT WINDSHIELD,LETTING LARGE AMOUNTS OF WATER INTO THE VEHICLE OVER THE DASHBOARD AND ONTO THE TO FRONT DOORS CAUSING STAINS TO THE INTERIOR OF THE VEHICLE NOTE RETURTNED THE VEHICLE TO THE FORD DEALERSHIP THREE TIME BEFORE THE PROBLE WAS FIXED.

04/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J94GU******
Summary

AFTER FUELING CAR STALLS AND DIES.

03/23/2018
Components: VISIBILITY,STRUCTURE
Incident Date: 02/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 45 MPH OR MORE, THERE WAS AN ABNORMAL WHISTLING NOISE EMERGING FROM THE FRONT WINDSHIELD. ADDITIONALLY, THERE WAS A 3/8 GAP BETWEEN THE WINDSHIELD AND PLASTIC TRIM. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: PAF-14252656-R9Y2C0. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

03/13/2018
Components: STEERING
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97GU******
Summary

THE CAR HAS ONLY 36,400 MILES AND THE STEERING SENSOR IS COMING ON AND WHEN DOSE IT MAKES THE CAR HARDER TO STEER. YOU HAVE TO RESTART THE CAR TO RESET THE POWER STEERING SENSOR. IT SEEMS TO HAPPEN ABOUT EVERY DAY NOW.

03/08/2018
Components: POWER TRAIN
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F79GU******
Summary

TRANSMISSION FAULT ERROR MESSAGE WENT ON TWICE OVER THE COURSE OF 10 DAYS. THEN WE WERE DRIVING ON THE HIGHWAY AND THE SAME MESSAGE KEPT GOING OFF WITH AN ALARM. IT WOULDN'T GO OFF AND THE CAR WAS RUNNING ROUGH. WE BROUGHT THE CAR IN TO OUR FORD DEALER AND WAS TOLD THE TRANSMISSION MODULE WAS BAD AND THE COST @1K. THE CAR IS ONLY 2 YEARS OLD AND THIS SEEMS TO US TO BE A MANUFACTURER DEFECT. WE HAVE HAD 5 OTHER FORD VEHICLES AND DROVE THEM ALL TO 200K MILES WITHOUT HAVING TO REPLACE THIS TRANSMISSION MODULE. WE BELIEVE THIS SHOULD BE A RECALL. HAS TO BE A DEFECTIVE PART.

02/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J99GU******
Summary

HESITATES ON QUICK EXECRATION. MOVING AT ANY SPEED AS FAR AS I CAN TELL. HAPPENS WERE EVER I "HIT THE GAS". BAD WHEN I NEED TO GET OUT OF THE WAY!

02/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76GU******
Summary

WHILE PARKED, THE RADIO RANDOMLY SHUTS OFF WHEN THE CAR IS STARTED. RADIO STATION BUTTONS HAVE TO BE PRESSED NUMEROUS TIME TO CHANGE THE STATION, WHETHER PARKED OR IN MOTION.

02/15/2018
Components: VISIBILITY/WIPER
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

THE BACK WINDSHIELD ON MY 2016 FORD ESCAPE SHATTERED FOR THE SECOND TIME WITHIN THE PAST YEAR AND A HALF FOR NO APPARENT REASON. IN BOTH INSTANCES, THE VEHICLE WAS PARKED. THE FIRST TIME IT OCCURRED WHILE I WAS WARMING UP THE CAR ONE MORNING AT MY RESIDENCE WITH THE BACK DEFROSTER ON. THE SECOND OCCURRENCE HAPPENED WHILE THE VEHICLE WAS PARKED AT MY PLACE OF EMPLOYMENT THIS WEEK, WHICH I DID NOT DISCOVER UNTIL THE MIDDLE OF THE DAY UPON APPROACHING THE VEHICLE. THE BACK DEFROSTER WAS USED WHILE WARMING UP THE VEHICLE THAT MORNING. THE CAUSE OF THIS IS UNKNOWN, HOWEVER, I SUSPECT IT MAY SOMEHOW BE RELATED EITHER WITH USE OF THE BACK DEFROSTER COMBINED WITH THE COLD WEATHER, OR PERHAPS SOMETHING STRUCTURALLY. I HAVE NEVER HAD THIS OCCUR WITH ANY OTHER VEHICLE I'VE DRIVEN BEFORE AND FOR IT TO HAPPEN TWICE LEADS ME TO BELIEVE THAT THERE IS SOME SORT OF DEFECT WITH THE VEHICLE, AS I DO NOT BELIEVE IT WAS HIT WITH A FOREIGN OBJECT, ESPECIALLY TWO TIMES. BESIDES THE COST AND INCONVENIENCE, I AM ALSO CONCERNED WITH A POTENTIAL SAFETY ISSUE INVOLVING THE BACK WINDSHIELD.

01/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

WATER LEAK - WHEN DRIVING IN ANY DEGREE OF RAIN, WATER LEAKS INTO THE CEILING SOMEWHERE. WE HAVE NO LUGGAGE RACK, NO SUNROOF, NO OBVIOUS SOURCES WHERE A LEAK MIGHT FORM. THE WATER GATHERS IN THE FRONT CEILING-LIGHTS AND DRIPS ON THE DRIVER AND PASSENGER'S LEGS. WATER BUILDS UP IN THE CEILING FOAM AND VISIBLE WATERMARKS FORM ON THE WINDSHIELD SUPPORT ARMS AND NEAR THE SUN-VISORS. AFTER EXTENSIVE RESEARCH ONLINE, IT APPEARS THIS IS NOT A SINGULAR EVENT BUT RATHER A RECURRING PROBLEM WITH THE FORD ESCAPES IN RECENT YEARS. COUNTLESS PEOPLE NOTING THAT THEY TOOK THEIR ESCAPES TO FORD DEALERSHIPS AND THEY WERE UNABLE TO LOCATE THE SOURCE OF THE LEAKS. IT HAS BEEN BLAMED ON EVERYTHING FROM EXTREME CONDENSATION LEVELS INSIDE THE CAR TO SOME TYPE OF VENT INTO THE CAR BEING BLOCKED AND BUILDING UP EXCESS FLUIDS...NONE OF WHICH MAKES ANY SENSE.

01/16/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J97GU******
Summary

WHILE DRIVING ON 85N IN ATANTA, GA, WHILE ROUGHLY DRIVING AT A SPEED OF 65MPH IN THE MIDDLE LANE AT 7AM ON FRIDAY, JANUARY 12, 2018, THE BATTERY LIGHT CAME ON AND THE CAR SHUT COMPLETELY OFF AND WITH NO WARNING! I TAKE EXCELLENT CARE OF THE CAR WITH ROUTINE MAINTENANCE AND HAVE APPROXIMATELY 51K MILES ON IT. FOR THIS CAR TO TURN OFF IN THE MIDDLE OF MORNING RUSH HOUR TRAFFIC ON AN ATLANTA MAJOR INTERSTATE, NOT ONLY ENDANGERED MY LIFE BUT THE LIVES OF HUNDREDS OF OTHER DRIVERS! THANKFULLY THERE WAS A GAP IN THE TRAFFIC BEHIND ME SO I WAS ABLE TO GUIDE THE CAR OUT OF THE MIDDLE OF THE INTERSTATE SINCE WHILE THE CAR WAS STILL IN MOVEMENT BUT WITH NO POWER. I BARELY MADE ON TO THE SHOULDER. AFTER SITTING ON THE SHOULDER FOR OVER 30 MINS, WAITING ON A TOW TRUCK, THE CAR FINALLY STARTED BACK UP. I STILL HAD IT TOWED TO THE FORD DEALERSHIP WHERE I PURCHASED IT AND HAVE MY MAINTENANCE DONE ON THE CAR. AFTER HAVING THE CAR FOR 3 DAYS I WAS TOLD THAT THEY CAN NOT "DUPLICATE THE ERROR". DIAGNOSTICS WERE RUN ON THE CAR MULTIPLE TIMES AND NO ISSUES WERE FOUND. THIS IS UNACCEPTABLE. IT IS NOT NORMAL FOR A CAR TO TURN OFF IN THE MIDDLE OF A MAJOR INTERSTATE AND FOR THE CARS COMPUTER TO NOT HAVE A RECORD OF THE SHUT DOWN. IN ADDITION TO THAT, WHAT IF IT HAPPENS AGAIN BUT I AM INJURED OR INJURE SOMEONE ELSE! I'VE LOOKED AT OTHER COMPLAINTS FOR THE SAME TYPE OF VEHICLE AND OTHER MOTORISTS HAVE EXPERIENCED THE SAME TYPE OF PROBLEM; THE CAR TURNING OFF WHILE DRIVING. SOMETHING IS SERIOUSLY WRONG WITH THE 2016 FORD ESCAPE AND FORD ISN'T PROPERLY ADDRESSING THE PROBLEMS!

01/07/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

DRIVING INTO PARKING LOT TO PARK AND THE CAR ACCELERATED JUMP 2 CURBS AND HIT A PARKED VEHICLE. I WOULD HAVE TO HAVE FLOORED THE PEDAL FOR THAT TO HAPPEN. I THINK SOMETHING MALFUNCTIONED. I DID SEE ANOTHER SIMILAR REPORT DATED OCTOBER OF 2017 OF THE SAME THING HAPPENING AND FORD HAD A RECENT PAST OF ACCELERATION PROBLEMS. SO I'M WONDERING IF IT IS A MALFUNCTION OF THE CAR

01/07/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

REAR END KNOCKING SOUND AFTER AND DURING BACKING UP, ALSO DURING LOW SPEED. THE ELECTRONIC RADIO, SYNC3, AUDIO SCREEN WILL NOT TURN ON IN MILDLY COLD TEMPERATURES (20F DEGREES).

01/04/2018
Components: STRUCTURE
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX2GU******
Summary

CAR WAS PARKED OUTSIDE ON A VERY COLD DAY. CAME OUTSIDE TO FIND THAT THE REAR WINDOW HAD SHATTERED FOR NO APPARENT REASON. THIS CAR WAS TAKEN TO A WINDOW SERVICE EARLIER IN THE FALL FOR A MINOR MAINTENANCE ISSUE AS WAS TOLD BY THE TECHNICIAN THAT THIS WAS A REPLACEMENT WINDOW. I AM ONLY REPORTING THIS IN THAT THIS VEHICLE IS ONLY A 2016, YET THE REAR WINDOW HAS BROKEN OUT 2X SINCE ITS TIME ON THE ROAD. IN DOING SOME RESEARCH, THERE HAS BEEN PAST REPORTS OF THE FORD ESCAPE REAR WINDOW BREAKING OUT FOR NO APPARENT REASON.

12/30/2017
Components: STEERING
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

3 TIMES THIS LAST THREE DAYS I'VE GOTTEN A STEERING ASSIST FAULT AFTER STARTING VECHILE.FIRST TIME STEERING WAS DIFFICULT FOR ONLY A VERY SHORT PERIOD.2ND AND 3RD TIMES I HAD TO STOP AND RESTART VECHILE THEN IT WAS OK.ALL THREE TIMES WHERE FROM STARTUP.

12/14/2017
Components: STEERING
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74GU******
Summary

I HAD THE VEHICLE PARK AT WORK AND WHEN I START THE CAR THE INFORMATION CENTER FROM THE VEHICLE ANNOUNCED THAT THE POWER STEERING IT NEEDS REPAIR. THE VEHICLE IS ONLY 18 MONTHS OLD AND THE POWER STEERING IS GONE.

12/14/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO LOCK, WHICH CAUSED HIM TO BE EJECTED FROM HIS SEAT. THE CONTACT STRUCK THE STEERING WHEEL AND THE DASHBOARD. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A RIGHT SHOULDER INJURY AND THE LEFT ULNAR NERVE WAS SPLIT IN TWO AND WAS SMASHED. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE TO THE HOSPITAL AFTER THE CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, THE RIGHT QUARTER PANEL, THE BOTTOM HALF OF THE TRUNK, THE REAR BUMPER, AND THE STRUCTURAL FRAME BEHIND THE BUMPER'S REINFORCEMENT BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

12/08/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G72GU******
Summary

I WAS WAITING FOR THE RED LIGHT IN THE ROAD. AFTER THE LIGHT TURNED GREEN, I STEPPED ON THE GAS PEDAL, HOWEVER, THE CAR DIDN'T MOVE AT ALL. IT STOPPED THERE. I HAD TO RESTART THE CAR TO MAKE IT MOVE AGAIN. IT HAPPENED ON 2017 SEP, 11/29/2017 AND 11/30/2017. THREE TIMES ALREADY.

11/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX8GU******
Summary

IGNITION SWITCH FAILURE. THE ENGINE DOES NOT TURN ON WHEN IGNITION SWITCH PRESSED. TOOK THE CAR TO FORD DEALER TO FIX AND THEY ACKNOWLEDGED THE PROBLEM AND STATED THERE IS NO FIX AT THIS TIME. TO GO HOME AND WAIT TO RECEIVE A LETTER ONCE THEY HAVE A FIX TO THE PROBLEM. IN THE MEANTIME, YOU ARE ON YOUR OWN!

10/18/2017
Components: STRUCTURE
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX1GU******
Summary

PASSENGER FRONT DOOR POPPED OPEN AND HIT A GAS POLE

10/16/2017
Components: STEERING
Incident Date: 10/15/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

2ND REFERENCE TO 11032043, ROBERTS FORD COULD NOT FIND ANY FAULTS IN THE ECU, ONLY SHOWED A SENSOR ERROR. WAS DRIVING THE SUV ON 10/15/17 AT 1215HRS WHEN I TURNED A 22 DEG TURN AT 15MPH AND STEERING WHEEL LOCKED UP, WENT THOUGH A DITCH, MISSED A TREE AND FINALLY STOPPED 7 FT FROM SOMEONE'S HOME. #FORDMOTORS NOT VERY HAPPY, 25 YEARS OF FORD PRODUCTS AND ALL I GET IS, WE WILL LOOK INTO IT. OH, WOKE UP THIS MORNING, TURNED THE CAR ON, GUESS WHAT, NO POWER STEERING.

10/06/2017
Components: STEERING
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

IN THE LAST MONTH I HAVE HAD A FAULT CODE, STEERING ASSIST FAILURE. 4 TIMES IN MY DRIVEWAY UPON START UP, ALMOST DROVE OFF DRIVEWAY DOWN 20 FOOT CREEK. ONE OF THEM WHILE TRAVELING FROM A 55MPH STATE ROUTE TRYING TO TURN RIGHT, SLOWED TO BELOW 20 MPH AND TRIED TO TURN WHEEL. THE STEERING WHEEL DID NOT TURN, I TRAVELED ACROSS TWO LANES OF TRAFFIC AND ONTO A GRAVEL ENTRANCE FOR TRACTORS INTO THE FIELD. I HAD TO LOCK THE BRAKES UP AND SLID INTO THE CORN FIELD. ONCE STOPPED, I TURNED THE ESCAPE OFF AND LET IT SIT FOR 10 MINUTES, RESTARTED THE ESCAPE AND BACKED OUT ONTO THE ROAD SAFELY. I AM AT ROBERTS FORD IN ALTON, IL. THE CODE IS NOT SHOWING, (SO SAYS THE SERVICE WRITER, SO FORD IS NOT WILLING TO REPAIR. THE DATE BELOW IS THE LAST TIME IN WHICH THIS HAS HAPPEN. SAFETY BEFORE PRODUCTION, MUST BE THEY DON'T CARE ABOUT MY FAMILY OR THE PUBLIC. TIME FOR SOCIAL MEDIA.

10/02/2017
Components: ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

2016 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SEVERAL MECHANICAL AND ELECTRICAL ISSUES THAT NEEDS TO BE ADDRESSED TO THE MANUFACTURER. *SMD THE CONSUMER STATED THE DEALER DID NOT PROVIDE THE VEHICLE THAT WAS AGREED UPON. BUT, PROVIDED ANOTHER VEHICLE THAT WAS NOT CONDUCIVE TO THE CONSUMER'S MEDICAL OR PERSONAL REQUESTS. UPDATED 10/2/2017*JS

09/01/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

SAFETY HAZARD AND SERIOUS LIFE THREATENING SITUATION EXISTS WHEN THIS PROBLEM OCCURS ON THE HIGHWAY AND ESPECIALLY IN FRONT OF A SEMI TRACTOR TRAILER TRUCK DOING THE SPEED LIMIT. NUMEROUS TIMES, (12 TIMES BETWEEN 14,000 AND 15,363 MILES) THE 2016 FORD ESCAPE HAS HAD COMPLETE POWER LOSS DURING ACCELERATION CAUSING VEHICLE TO ABRUPTLY BEGIN SHAKING, LOSE POWER, LOSE STEERING, LOSE BRAKING AND IMMEDIATELY SHUDDER TO A STOP. SERVICE ENGINE LIGHT COMES ON, MESSAGE READS: ENGINE FAULT SERVICE NOW. (SEE ATTACHED PHOTO) ENGINE REMAINS RUNNING. IF ONE TRIES TO CONTINUE DRIVING THE VEHICLE STUMBLE AND WON'T SHIFT FROM LOW GEAR WITHOUT A VERY HARD TORQUING SOUND. THIS FORD ESCAPE BROKE DOWN IN FRONT OF A FORD DEALER AND THE CODE READ BY THIS DEALERS COMPUTER IS P0322-PCM. ACCORDING TO AN INTERNET SEARCH THE P0322 CODE DEFINITION: IF THE PCM (POWERTRAIN CONTROL MODULE) DETECTS AN ERRATIC, INTERRUPTED, OR OTHERWISE UNEXPECTED INPUT SIGNAL FROM THE DISTRIBUTOR OR THE CRANKSHAFT POSITION SENSOR, IT WILL STORE THE P0322 CODE, AND THE CHECK ENGINE LIGHT WILL BE TURNED ON. ON THIS VEHICLE THE CODE IS ONLY ACTIVE WHEN THE FAULT OCCURS, AND THE ENGINE IS RUNNING. THE CODES DO NOT STORE IN MEMORY. IGNITION CAN BE SHUT OFF, THE WARNING MESSAGE DISAPPEARS AND MANY TIMES THE CAR IS ABLE TO BE DRIVEN AGAIN FOR MILES BEFORE REOCCURRING. THE LEASING DEALER STATES THEY HAVE A PROCESS TO FOLLOW IN ORDER TO FIX THE PROBLEM. THEY HAVE TO REPLICATE THE PROBLEM OR THEY DO NOTHING. USING MY PRINTOUT FROM ANOTHER DEALER WITH THE CODE IS MEANINGLESS TO THEM, EVEN THOUGH THEY KNOW THE SOURCE OF THE PROBLEM AND THAT THE CONDITION IS LIFE THREATENING. THEY SAY THAT IF I FEEL THE CONDITION IS LIFE THREATENING THEN DO NOT DRIVE THE CAR. A FORMAL CASE HAS BEEN OPENED WITH FORD CUSTOMER ASSISTANCE, HOWEVER THEY ONLY NOTIFY THE SERVICE MANAGER THAT THERE IS A PROBLEM, WHICH HE ALREADY KNOWS.

08/28/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J91GU******
Summary

CAR SUDDENLY STARTED SHUDDERING AT 45 MPH, LOST ALL POWER, SERVICE ENGINE NOW LIGHT ON, CAR WAS NO RESPONDING TO ANY ACTIONS .

08/21/2017
Components: ENGINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G77GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING 20 MPH, THE VEHICLE HESITATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE ACTUATOR SYSTEM MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNABLE TO CONTACT THE LOCAL DEALER DUE TO AN ONGOING STRIKE AT THE DEALER. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 8,592.

08/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XGU******
Summary

DRIVING THIS RENTAL CAR IN ALASKA. ONE DAY PUT ON THE HEATER AND DRIVER DEVELOPED SEVERE HEADACHE, AND PASSENGER FELT VERY SLEEPY. WINDOWS OPENED, BOTH FELT BETTER, AND HEATER TURNED OFF AND NEVER USED AGAIN. NO PROBLEMS AFTERWARD.

08/10/2017
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

CONSTANT SQUEALING NOISE COMING FROM UNDERNEATH THE BRAKES. THIS PROBLEM WAS ADDRESS TO THE FORD MOTOR PEOPLE. THE CAR TAKEN IN SEVERAL TIME FOR THIS PROBLEM AND THEY COULD NOT FIX THE PROBLEM...

07/29/2017
Components: POWER TRAIN
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76GU******
Summary

WHEN SHIFTING FROM EITHER REVERSE TO DRIVE BACKING ONTO A BUSY STATE ROAD JUST OVER A HILL, OR DRIVE TO REVERSE THE CAR SHUTTERS AND STRUGGLES TO POWER FORWARD OR BACKWARDS. AS WELL AS THE RADIO BUTTONS DO NOT WORK 80 PERCENT OF THE TIME, YOU HAVE TO USE THE STEERING WHEEL CONTROLS TO OPERATE THE RADIO. HORRIBLE WE BOUGHT THE ESCAPE NEW WITH 127 MILES ON IT AND STILL TO THIS DAY HAVEN'T GOTTEN A RECALL ABOUT ANY ISSUES OTHER THAN THE AIRBAG ISSUE. OUR 36 THOUSAND MILE WARRANTY IS ALMOST UP AND DON'T WANT TO GET SLAMMED WITH A BILL FOR TRANSMISSION 200 MILES AFTER THE WARRANTY IS UP.

07/17/2017
Components: WHEELS
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G95GU******
Summary

CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.

07/04/2017
Components: STEERING
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F7XGU******
Summary

2016 FORD ESCAPE WITH 5770 MILES. STARTED CAR AND HAD STEERING ASSIST FAULT. NO POWER STEERING. HAD TO BE TOWED TO DEALER. THEY REPLACED THE STEERING UNIT DUE TO A STEERING CONTROL UNIT FAILURE. IF IT WOULD HAVE HAPPENED WHILE DRIVING I PROBABLY WOULD HAVE BEEN INVOLVED IN AN ACCIDENT AS IT WAS NEAR IMPOSSIBLE TO TURN THE STEERING WHEEL. REPAIR COVERED BY WARRANTY. VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.

06/18/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F73GU******
Summary

CAR WENT TO VERY SLOW SPEED FROM 45 TO ABOUT 2 MPH IN A FEW SECONDS. ON SIDE OF ROAD ENGINE WOULD NOT SPEED UP ALL. TURNED ENGINE OFF/ON TWICE NO HELP. TURNED ENGINE OFF THIRD TIME. CAR STARTED OK THIRD TIME AND WAS ABLE TO DRIVE HOME OK. I READ ERROR CODE OUT. ITS P2111 THIS ERROR IS A COMMON ERROR ON CERTAIN FORDS FROM 2009 ON. THIS PROBLEM NEEDS TO BE ADDRESSED SOON! WHEN YOUR ENGINE QUITS WITH THIS ERROR YOU HAVE VERY POOR POWER STEERING CONTROL,ETC. PLEASE RESEARCH THIS PROBLEM. CAR WAS DRIVING ON A HIGHWAY WHEN THIS EVENT OCCURRED.

05/23/2017
Components: AIR BAGS
Incident Date: 05/18/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9GX9GU******
Summary

VEHICLE IN MOTION TRAVELING ROUGHLY 50MPH, ON RT. 9 IN NORTH BERWICK MAINE. 100 FT AHEAD A SEPARATE VEHICLE PULLED OUT ACROSS TRAFFIC. I SLAMMED ON MY BRAKES BUT WAS UNABLE TO AVOID IMPACT. IMPACT AREA WAS THE FRONT NOSE, NO AIRBAGS DEPLOYED. ASSUMING BUT UNSURE OF SPEED AT POINT OF IMPACT, MY SEAT BELT WAS ON. THIS IS A COMPANY OWNED FLEET VEHICLE, I AM ONE OWNERS OF THE COMPANY.

04/08/2017
Components: ENGINE
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX8GU******
Summary

LOSING ENGINE COOLANT.

04/04/2017
Components: POWER TRAIN
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

3 DAYS IN A ROW, 4/1 - 4/3, I WOULD ENGAGE THE GEAR SHIFT AND THE WHEELS WOULD NOT MOVE. WOULD NOT MOVE IN REVERSE OR DRIVE. AFTER A FEW MINUTES, THE TRANSMISSION WOULD WAKE UP AND DRIVE NORMALLY.

04/03/2017
Components: STEERING
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J90GU******
Summary

POWER STEERING GEAR FAILED CAUSING CAR TO LOOSE POWER STEERING. CAR WAS BEING BACKED OUT OF A PARKING SPACE WHEN THIS HAPPENED. PULLED THE CAR OVER. TURNED THE CAR OFF AND WAITED 2 MINUTES. TURNED CAR BACK ON AND POWER STEERING WAS BACK ON. DROVE TO DEALER WITHOUT ANY FURTHER ISSUE. THEY REPLACED STEERING GEAR.

03/31/2017
Components: WHEELS
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX5GU******
Summary

CONTINUAL GROWLING IN DRIVERS SIDE WHEEL WHILE DRIVING. WOULD GROWL LOUDER AT VARIOUS SPEEDS. HAD IT INSPECTED TODAY AT THE FORD DEALERSHIP. THEY CONFIRMED A NON-SERVICEABLE WHEEL BEARING ISSUE IN THE REAR WHEEL. CAR HAS 29,756 MILES AND STARTED AROUND 24000 MILES. I BOUGHT THIS CAR NEW.

03/23/2017
Components: STRUCTURE
Incident Date: 03/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J96GU******
Summary

THE LIFTGATE GOES DOWN ON ITS OWN. THE KEY FOB WAS NOT IN MY HAND NOR IN MY POCKET. THE VEHICLE DOES NOT HAVE THE FOOT WAVING OPTION TO OPEN OR CLOSE THE LIFTGATE. I HAVE BEEN HIT ON THE HEAD AND AM CONSIDERING A DOCTOR VISIT.

03/15/2017
Components: STRUCTURE
Incident Date: 03/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J98GU******
Summary

VEHICLE STATISTICS: STATIONARY, NOT IN MOTION, IN PARKING LOT. FAULT/PROBLEM: UNANTICIPATED, UNINTENTIONAL, ERRATIC AND ERRANT CLOSURE OF AUTOMATIC LIFTGATE. CAUSE OF SAFETY RISK: POORLY POSITIONED/CALIBRATED SENSOR WHICH TRIGGERS AUTOMATIC CLOSURE OF REAR LIFTGATE IN SPITE OF FOLLOWING OWNERS MANUAL INSTRUCTIONS. THIS FEATURE IS ONLY SUPPOSED TO BE ACTIVATED WHEN MAKING A FORWARD AND BACK KICKING MOTION OF THE FOOT UNDER THE REAR BUMPER. SUMMARY: WAS LOADING GROCERIES INTO BACK OF VEHICLE AT LOCAL WAL-MART EVENING OF 03/14/17 APPROX. 6:30 P.M. CST. I HAD LEANED OVER PLACING BAGS INTO CARGO AREA OF VEHICLE, FEET WERE TOGETHER ON GROUND BEHIND REAR BUMPER, I STRAIGHTENED AND SMASHED MY HEAD INTO THE METAL FLAT EDGE OF THE LIFTGATE WHICH WAS COMING DOWN ON IT'S OWN WITHOUT ME PRESSING BUTTONS OR MAKING GESTURE TO INITIATE AUTOCLOSE FEATURE. AUDIBLE NOTICE OF CLOSURE WASN'T HEARD DUE TO AMBIENT NOISE - WIND, ETC (THE NOTICE NOISE IS EXTREMELY QUIET). I HIT THE TAILGATE HARD ENOUGH THAT I NEARLY KNOCKED MYSELF OUT, AND MY WIFE WHO HAD ALREADY GOTTEN INTO THE PASSENGER SEAT FELT THE VEHICLE MOVE AND HEARD A LOUD NOISE FROM MY HEAD MAKING CONTACT WITH THE LIFTGATE. I COLLECTED MYSELF, FINISHED LOADING THE GROCERIES AND WENT HOME. PAIN IN MY HEAD INCREASED, NECK PAIN PRESENTED AND INCREASED IN INTENSITY, NAUSEA AND SENSITIVITY TO LIGHT. WIFE RECOMMENDED AND TRANSPORTED ME TO ER. ER VISIT INITIATED APPROXIMATELY 8:30 P.M. AT TIME OF TRIAGE, I WAS DRY HEAVING AND WAS GIVEN AN ANTI-NAUSEA MEDICATION. THE ER DOCTOR ORDERED A CT OF MY HEAD BASED ON SYMPTOMS PRESENT WHICH CAME BACK OK, BUT IT WAS DETERMINED I RECEIVED A CONCUSSION AND WAS PRESCRIBED MEDICATIONS APPROPRIATELY. HEADACHE AND NECK PAIN/STIFFNESS ARE PERSISTENT TODAY 03/15/16. WILL FOLLOW-UP WITH PRIMARY CARE PHYSICIAN AS INSTRUCTED WITHIN 48-72 HOURS. BEFORE MAKING THIS INFO PUBLIC, PLEASE REMOVE ATTACHMENT.

03/08/2017
Components: STEERING
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J92GU******
Summary

IN JULY,, 2016 THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AS I WAS BACKING OUT OF DRIVEWAY. I WAS UNABLE TO TURN WHEEL. THE CAR WAS TOWED TO DEALERSHIP WHERE PURCHASED WHERE THEY FOUND A "FAULTY STEERING RACK" THAT, I ASSUME WAS REPAIRED. TODAY, MARCH 8, 2017 I WAS PARKING THE VEHICLE IN TOWN AND THE "STEERING ASSIST FAULT" SENSOR LIGHT CAME ON AGAIN. I WAS UNABLE TO TURN THE WHEEL. IT WAS, AGAIN, TOWED TO THE SAME DEALERSHIP. LUCKILY, BOTH TIMES I WAS NOT IN TRAFFIC BUT ON A SIDE STREET. IF THIS HAD HAPPENED WHILE ON A HIGHWAY OR A MAJOR ROAD THINGS MAY HAVE TURNED OUT DIFFERENTLY AND COULD HAVE BEEN LIFE-THREATENING.

03/06/2017
Components: TIRES
Incident Date: 03/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

MICHELIN GREEN X 55R17 ALL FOUR TIRES HAD THE BELTS SEPARATE FROM THE RUBBER AT LESS THAN 34,000 MILES. NO CRASH AS IT WAS CAUGHT IN TIME BUT VERY DANGEROUS PROBLEM. DOT NUMBER IS NOT ENTIRELY LEGIBLE BUT LOOKS LIKE X3 JJ 0J0X 2115. PURCHASE NEW ON A 2016 FORD ESCAPE.

03/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J9XGU******
Summary

THE BACK HATCH CAN BE FOOT ACTIVATED, BUT ON NUMEROUS OCCASIONS, SUCH AS SITTING ON THE BACK BUMPER AND PUTTING ON GOLF SHOES, I'VE ACCIDENTALLY SLIPPED A FOOT BACKWARDS WHILE BENDING OVER, WHICH HAS ACTIVATED THE HATCH TO CLOSE, AND IT'S CLOSED ON MY HEAD SEVERAL TIMES. ALSO, WITH THE BACK SEATS FOLDED DOWN, AND TRYING TO PUSH SOMETHING AS FAR FORWARD AS POSSIBLE, MY FOOT WOULD SLIP UNDER THE CAR ENOUGH TO ACTIVATE THE DOOR, CLOSING ON ME. IT'S ALSO HAPPENED WHILE UNLOADING GROCERIES IF MY FOOT GETS TOO CLOSE TO THE BUMPER. I'VE HAD THE BACK HATCH HIT MY HEAD WELL OVER A DOZEN TIMES SINCE I LEASED THIS VEHICLE. AT ALL TIMES THE CAR WAS PARKED, AND NOT TURNED ON. I CALLED THE DEALERSHIP TO SEE IF THIS FEATURE (FOOT ACTIVATION ONLY) COULD BE DEACTIVATED, BUT THEY TELL ME IT CANNOT BE. SOMEBODY IS GOING TO GET SERIOUSLY HURT BY THE HATCH CLOSING ON THEIR HEAD.

02/26/2017
Components: POWER TRAIN
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G9XGU******
Summary

SOMETIMES WHEN THE VEHICLE IS SHIFTING IT HESITATES AND OTHER TIMES IT SHIFTS HARD LIKE IT FEELS LIKE IT'S GONNA BREAK I GUESS YOU CAN SAY IT CLUNKS OR JERK'S YOU IN YOUR SEAT A BIT I JUST BOUGHT THIS VEHICLE ON 2/20/17 TODAY IS 2/26/17 MY WIFE WAS DRIVING WHEN THE VEHICLE KINDA THREW HER BACK WHEN THE VEHICLE WAS SHIFTING THREW THE GEARS THIS VEHICLE IS A CERTIFIED PRE OWNED THIS HAPPENS IN TOWN OR ON THE INTERSTATE I WILL BE CONTACTING MY DEALERSHIP ON 2/27/17 TO LET THEM NO WHAT IS GOING ON

02/24/2017
Components: WHEELS
Incident Date: 02/14/2017
Crash: No
Fire: No
Summary

WE ONLY HAVE 16000 MILES ON THIS CAR AND TWO TIRES ARE AT 5/32 TREAD DEPTH. FORD SAYS THE WILL NOT WARRANTY THEM UNTIL 3/32. THIS CREATES A HAZARD FOR US AS WE LIVE IN A SNOW BELT OF THE U.P. MICHIGAN. THIS TREAD DEPTH IS NOT GOOD ENOUGH FOR TRACTION ON SNOW AND ICE.

02/13/2017
Components: STEERING
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX3GU******
Summary

VEHICLE PULLS TO THE RIGHT WHEN ACCELERATING FROM A FULL STOP ON PAVED HIGHWAY. VEHICLE ALSO PULLS TO RIGHT DURING LOWER GEAR SHIFTS UNDER MODERATE ACCELERATION ON PAVED HIGHWAY.

02/07/2017
Components: VISIBILITY
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J93GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH THE SUN ROOF EXPLODED UPWARDS AND MADE A VERY LOUD NOISE WITHOUT WARNING. THE GLASS SHATTERED AND THE PIECES FELL INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DID NOT DO ANYTHING, BUT STATED THAT THE FAILURE WAS UNUSUAL. THE DEALER SPECULATED THAT SOMETHING MAY HAVE HIT THE ROOF TO CAUSE THE EXPLOSION; HOWEVER, THE CONTACT DISAGREED. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND PROMISED TO CALL THE CONTACT BACK. THE VEHICLE REMAINED AT THE DEALER'S, BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,592. UPDATED 05/10/17*LJ *CN

02/05/2017
Components: WHEELS
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G99GU******
Summary

GOT A CERTIFIED PREOWNED 2016 AWD FORD ESCAPE WITH ORIGINAL MANUFACTURER JACK AND LUG WRENCH. GOT A FLAT ON DRIVING ON A WELL MAINTAINED GRAVEL ROAD GOING 20 MPH. THERE WAS LESS THEN 2000 MILES ON THE NEW KELLY AS 235/55 R17 WHEELS (NO ROAD HAZARD! JUST GRAVEL). TMPS SYSTEM WORKED, PULLED OVER RIGHT AWAY AND WATCHED THE TIRE DEFLATE IN FRONT OF MY EYES! GOT JACK AND DONUT OUT. LUG WRENCH DOES NOT FIT LUG NUTS. COULDN'T CHANGE THE TIRE W/O ASSISTANCE. THIS HAS BEEN REPORTED ON 2014 VEHICLES SO FORD IS AWARE. BE CAREFUL AND CHECK BEFORE YOU ALSO GET TRAPPED ON THE SIDE OF THE ROAD. I AM NOT SURE IF THE PROBLEM IS THE WRENCH OR THE NUTS...BUT PLAN ON WORKING THE PROBLEM OUT WITH THE DEALER!

01/20/2017
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX4GU******
Summary

I WAS DRIVING MY CAR AND THE AWD AND TRACTION CONTROL LIGHTS COME ON AND I GET A MESSAGE THAT THEY ARE DISABLED AND/OR INACTIVE. I TAKE THE VEHICLE TO THE DEALER AND THEY GET A CODE. THEY RESET IT AND IT FITS NOT GO BACK ON. OK. A WEEK LATER I'M BACK IN WITH THE SAME WARNING, PLUS I LOST HILL ASSISTANCE. THEY GET THE SAME CODE AND WANT MY VEHICLE TO TRY AND MAKE IT HAPPEN AGAIN, WHY!? THEY PUT 800+MILES ON MY CAT AND SAID NOTHING HAPPEN. YET NOT EVEN TWO DAYS AND I GOT THE AWD AND HILL ASSISTANCE WARNING AGAIN!!! AT THE TIME THESE SENSORS WENT, I WAS ONLY DOING AROUND 5-10 MPH. *TR

01/16/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX0GU******
Summary

WHILE DRIVING AROUND 40MPH, VEHICLE CUT OFF AND DISPLAYED A MESSAGE: TRANSMISSION NOT IN PARK. AFTER PULLING OVER AND RESTARTING VEHICLE, THE VOLUME ON RADIO MOVED UP AND DOWN ON ITS OWN WHILE TRANSMISSION IN THE PARKED POSITION. LATER THAT DAY VEHICLE CUT OFF WITHIN 30 SECONDS OF USING REMOTE STARTER. DEALER UNABLE TO DUPLICATE PROBLEM OR FIND ANY DIAGNOSTIC CODES. *TR

01/05/2017
Components: ENGINE
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX0GU******
Summary

CARBON MONOXIDE: THERE IS A STRONG SMELL OF EXHAUST FREQUENTLY IN THE VEHICLE. I TURNED ON A MULTI-GAS MONITOR TO FIND CARBON MONOXIDE LEVELS AS HIGH AS 100 PPM AND OXYGEN CONCENTRATIONS BELOW 19%. THIS OCCURS AT IDLE AS WELL AS WHILE DRIVING. THERE DOES NOT APPEAR TO BE ANY DIFFERENCE BETWEEN WINDOWS ROLLED UP OR DOWN, AIR ON OR OFF, OR RECIRCULATION ON OR OFF. I DO NOT GET ANY WARNING LIGHTS ON THE DASH. I SEARCHED THE INTERNET AND SAW THAT THERE WAS A SIMILAR ISSUE WITH 2011-2014 EXPLORERS BUT NOT MUCH INFORMATION ON THE ESCAPE. I CALLED MY LOCAL DEALERSHIP AND THERE WERE NOT AWARE OF AN ISSUE EITHER. I HAVE AN APPOINTMENT TO TAKE IT IN AND SEE WHAT CAN BE DONE TO FIX THE PROBLEM. THE ONLY MECHANICAL PROBLEM THAT THE VEHICLE HAS IS A WARNING LIGHT AND REDUCTION OF POWER WHEN THE TURBO CHARGER GETS OVERHEATED. *TR

12/09/2016
Components: STEERING
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F71GU******
Summary

THE 2016 FORD ESCAPE DID NOT HAVE THIS PROBLEM WHEN I FIRST BOUGHT IT, I CHECKED FOR IT. IT NOW HAS APPROXIMATELY 15,000 MILES HAS DEVELOPED WHAT I WOULD CALL TORQUE STEER. IT PULLS TO THE RIGHT UPON FAIRLY HARD OR SUDDEN ACCELERATION FROM A STOPPED POSITION. MY AUTHORIZED FORD DEALER SAYS IT IS NORMAL FOR THE VEHICLE TO DO THIS AND CLAIM THERE IS NO PROBLEM AND NO REPAIRS NEEDED.

12/07/2016
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 11/22/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9JX5GU******
Summary

I WAS DRIVING ABOUT 60 MPH ON INTERSTATE 95 WHEN THE VEHICLE SUDDENLY SHUT OFF WHILE IN MOTION AND I RAN INTO THE BACK OF A 18 WHEELER TRUCK. THANKFULLY I WAS NOT HURT. FORD INSISTS THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. *TR

12/07/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/25/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. THE CONTACT SUSTAINED RIB AND BREAST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FORD DEALER COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

11/17/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0JX8GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO PARK AT 2 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,500.

11/17/2016
Components: STRUCTURE
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J94GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WHILE IN USE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

11/08/2016
Components: ENGINE
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

ENGINE SHUTS DOWN WHILE DRIVING AND THE SERVICE ENGINE NOW LIGHT COME ON. I WAS IN THE PASSING LANE DOING 65MPH THIS MORNING WHEN IT CUT OUT. I WAS LUCKY TO MAKE IT INTO THE BREAKDOWN LANE WITHOUT GETTING HIT. I PUT THE CAR IN PARK AND THE ENGINE SPUTTERS LIKE IT IS ONLY RUNNING ON ONE CYLINDER. IF I SHUT IT OFF AND RESTART IT, THE SERVICE ENGINE NOW LIGHT GO OUT. THE CAR ONLY HAS 11,000 MILES ON IT. I TOOK IT TO THE DEALER AND WAS TOLD THAT UNLESS THE SERVICE ENGINE NOW LIGHT WAS ON, THEY CANT FIX IT. THIS ISSUE HAS HAPPENED 3 TIMES OVER THE COURSE OF TWO WEEKS. I AM AFRAID I WILL GET INTO AN ACCIDENT WHEN THIS HAPPENS.

11/08/2016
Components: ENGINE
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

ELECTRONIC THROTTLE BODY - THE CAR STALLED OUT ON THE FREEWAY. PRIOR TO STALLING, THE CAR WAS SHAKING AND THEN STALLED.

11/02/2016
Components: STRUCTURE
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0JX2GU******
Summary

WHEN TRAVELLING ABOVE 55 MPH THERE IS A WIND NOISE AT DRIVER DOOR THAT IS QUITE ANNOYING. DEALERS ANSWER IS THAT THEY TEST DROVE OTHER YEARS OF THE SAME VEHICLE AND HEARD THE SAME NOISE. UNSURE IF SOMETHING WILL START LEAKING IN THE NEAR FUTURE BUT FOR NOW, THE NOISE IS ANNOYING AND SHOULDN'T BE HEARD.

11/02/2016
Components: ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G70FR******
Summary

JUST TURNED OVER 9,000 MILES ON MY 2016 FORD ESCAPE WHEN ALL OF A SUDDEN THE ENGINE "STALLS" AND STARTS TO SHUDDER WITH THE ENGINE FAULT LIGHT COMING ON. NO CONTROL OVER ACCELERATOR. OR STEERING. THANK GOODNESS I WAS NOT TURNING ON A BUSY STREET OR TRYING TO GET ON A MAJOR HIGHWAY. I WAS BARELY ABLE TO PULL OFF OF THE STREET SINCE THE CAR WOULD HARDLY GO. I SHUT OFF THE CAR, STARTED IT AGAIN AND IT SEEMED FINE. I PULLED BACK ON THE STREET AND IT DID IT AGAIN. PULLED OVER AND DID THE SAME THING, GOT BACK ON THE STREET AND IT STALLED FOR THE 3RD TIME. I PULLED OVER AND IMMEDIATELY CALLED MY LOCAL FORD DEALER. THE CAR HAD TO BE TOWED TO THE FORD DEALER, IT WAS UNSAFE AND UNABLE TO DRIVE. I WAS TOLD TOLD TODAY IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. THIS IS VERY DANGEROUS TO BE SITTING DEAD IN THE WATER LIKE THAT ON A BUSY STREET, I COULD HAVE BEEN REAR ENDED OR EVEN KILLED IF I HAD BEEN ON AN INTERSTATE OR BUSY 4 LANE. MY LOCAL FORD DEALERSHIP WAS WONDERFUL TO WORK WITH AND IMMEDIATELY CAME TO RESCUE ME!

10/31/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

WHILE DRIVING THE FORD ESCAPE ON A MAIN ROAD TODAY THE VEHICLE SUDDENLY STARTED TO IDLE VERY ROUGH, THE ORANGE WRENCH LIGHT CAME ON AND I COULD NOT ACCELERATE. THE CAR DECELERATED RAPIDLY AS I WAS GOING UP A SLIGHT HILL. I WAS ABLE TO COAST INTO A PARKING LOT, WHERE I SHUT THE CAR OFF FOR SEVERAL MINUTES, THEN TURNED IT BACK ON AND PROCEEDED HOME. I HAVE CALLED THE FORD DEALERSHIP TO BRING THE CAR IN FOR SERVICE. *TR

10/20/2016
Components: VISIBILITY/WIPER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F79GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHEN IT RAINED, AN EXCESSIVE AMOUNT OF WATER ENTERED THE VEHICLE. THE WATER POURED INTO THE VEHICLE FROM THE PASSENGER AND DRIVER SIDE WINDOWS. THE FAILURE CAUSED THE INSIDE OF THE VEHICLE TO BECOME DRENCHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 500. UPDATED 12/21/16*LJ

10/20/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G79GU******
Summary

DRIVING IN DETROIT TRAFFIC AND IT STARTED TO SPUTTER AND SHUDDER AND WOULD NOT MAINTAIN SPEED. DID GET IT OFF ROAD. TURNED OFF. RESTART WITH SAME SYMPTOMS. TURNED OFF AND LET SIT FOR FIVE MINUTES. RESTARTED AND RAN OK. STRAIGHT TO DEALERSHIP. DIAG CODE: P2111. REPLACED THROTTLE BODY. RUNS FINE NOW. ACCELERATOR PEDAL MUCH LESS TWITCHY THAN BEFORE. *TR

10/03/2016
Components: POWER TRAIN
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J98GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION WHEN DRIVING THE VEHICLE. THE CONTACT NOTICED THAT AN INTERIM SOLUTION WAS TO DRIVE IN THE S GEAR AND, WITHIN A FEW MILES, CHANGE THE GEAR TO DRIVE TO PREVENT THE VIBRATION. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 0.

10/02/2016
Components: POWER TRAIN
Incident Date: 07/23/2016
Crash: No
Fire: No
Summary

WE WENT ON VACATION IN OUR NEW ESCAPE AND THE TRANSMISSION STARTED TO SLIP SURGE AND OTHER THINGS THAT CAME CLOSE TO CAUSING 2 ACCIDENTS. SOMETHING SHOULD BE DONE ABOUT FORD BEING ALLOWED TO PUT OUT FAULTY TRANSMISSIONS FOR YEARS. MY TRANSMISSION HAD TO BE REBUILD WITH ONLY BEING A FEW MONTHS OLD. SOMETHING SHOULD BE DONE ABOUT THIS.

09/19/2016
Components: STEERING,ENGINE
Incident Date: 09/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G78GU******
Summary

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH MY VEHICLE DIED. NO POWER STEERING. VERY DANGEROUS. THE SCREEN SAID 'ENGINE FAULT'. MANAGED TO GET TO THE SHOULDER AND IT RESTARTED RIGHT AWAY. DROVE A LITTLE FURTHER, SAME THING. MANAGED TO GET IT HOME BUT IT DID THIS 4 TIMES OVER THE COURSE OF THE WEEKEND. IT IS AT THE SHOP TODAY BUT THERE ARE NO LIGHTS ON NOW SO I DON'T KNOW IF THEY WILL BE ABLE TO FIND THE PROBLEM.

09/19/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/03/2016
Crash: No
Fire: No
Summary

I WAS TRAVELING 60 MPH WHEN THE ENGINE STARTED SHAKING VIOLENTLY, I LOST THE ABILITY TO ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON WITH AN ERROR MESSAGE OF "ENGINE FAULT". ONCE I MADE IT TO THE SIDE OF THE ROAD, THE ENGINE IDLED DOWN TO 400 AND SHUT OFF. I TRIED TO CRANK IT UP AGAIN AND THE ENGINE IMMEDIATELY STARTED JUMPING VIOLENTLY. VEHICLE WAS TOWED TO THE FORD DEALERSHIP AND THEY SAID IT WAS RECALL 16B32.

09/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G7XGU******
Summary

WHEN I BACK THE CAR UP, STOP, PUT THE CAR IN DRIVE, MOVE FOOT TO ACCELERATOR, THE CAR WANTS TO FLOOD OUT, OR DIE. THE CAR WILL NOT MOVE AND WHEN IT DOES MOVE IT SOMETIMES SHUDDERS AGAIN. MY 2.5 L ENGINE SEEMS TO BE HAVING THE SAME PROBLEM AS THE 2.0 ENGINES ARE HAVING. A ROLLING REVERSE TO DROVE ENGAGEMENT SHUDDER ON ACCELERATION WHICH CONTINUES AFTER YOU START MOVING.

09/15/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/14/2016
Crash: No
Fire: No
Summary

WAS DRIVING AND VEHICLE BEGAN SHUDDERING VIOLENTLY AND SERVICE ENGINE NOW CAME ON AND VEHICLE ENGINE DIED. THANK GOODNESS I WAS NOT ON THE HIGHWAY YET AND FOUR PEOPLE HELPED TO PUSH ME OUT OF THE WAY.

09/12/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F73GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY REDUCED SPEED AND A "SERVICE ENGINE" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

09/11/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G70GU******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS (ROUGHLY 70 MPH) MY VEHICLE COMPLETELY TURNED OFF WITH NO WARNING AND SAID "ENGINE FAULT. SERVICE NOW". BY THE GRACE OF GOD I DID NOT GET REAR ENDED. I SUCCESSFULLY RESTARTED THE VEHICLE AND MADE IT HOME. THE SAME THING HAPPENED THE NEXT MORNING, THIS TIME ON CITY STREETS GOING ROUGHLY 20 MPH DURING RUSH HOUR. AGAINST, I WAS BEYOND LUCKY TO HAVE NOT GOTTEN INJURED OR WORSE AND THERE WAS NO WARNING AGAIN.

09/07/2016
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. WHILE ATTEMPTING TO BRAKE IN DIFFERENT WEATHER CONDITIONS, THE BRAKES MADE AN ABNORMAL SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/01/16*LJ THE CONSUMER STATED WHEN MAKING SHARP LEFT TURNS, THE BRAKES MADE A LOUD SQUEAKING NOISE. ALSO, THERE WAS A SCRAPING ROUGH FEELING WHEN THE BRAKE WAS APPLIED. UPDATED 12/13/16.*JB

08/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J90GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE AIR CONDITIONER WAS ACTIVATED, THE DASHBOARD VIBRATED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS AN HOLE FROM WHICH RODENTS ENTERED AND DESTROYED THE FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. THE VIN WAS NOT PROVIDED. UPDATED 10/13/16*LJ *TR

08/15/2016
Components: POWER TRAIN
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J95GU******
Summary

ON MAY 6, 2016 WE PURCHASED A 2016 FORD ESCAPE TITANIUM 2.0 AWD. ON 6/22/16 I BROUGHT THE VEHICLE IN FOR SERVICE DUE TO A SHUDDERING WHEN THE CAR IS SHIFTED FROM REVERSE TO DRIVE AND GAS IS APPLIED. THE SERVICE DEPARTMENT OF SEYMOUR FORD OF JACKSON , MI, WHO HAVE BEEN VERY HELPFUL, PERFORMED A REPROGRAM OF THE PCM. ON 8/15/16 I BROUGHT THE VEHICLE IN WITH THE SAME SHUDDERING COMPLAINT. SEYMOUR PHONED THE FORD HOT LINE TO ASCERTAIN IF THERE WERE ANY ADDITIONAL RECALLS. SEYMOUR WAS ADVISED BY FORD TO COMPARE LIKE VEHICLES ON THEIR LOT. THEY TESTED A 2015 AND 2017 ESCAPE "BOTH HAD SAME ISSUE" . I WAS INFORMED BY THE SERVICE DEPARTMENT TO BE SURE TO KEEP MY FOOT ON THE BRAKE WHEN SHIFTING FROM REVERSE TO DRIVE AND WAIT FOR THE GEAR TO ENGAGE THAN ACCELERATE. I FOUND UNDER COMPLAINTS.COM OTHER OWNERS THROUGHOUT THE US WHO HAVE MADE THE SAME COMPLAINT. ONE HAS EVEN HAD FORD ACKNOWLEDGE THERE IS A PROBLEM AND THEY ARE WORKING ON IT. I INFORMED THE SERVICE DEPARTMENT THAT I UNDERSTAND THEY DID NOT BUILD THE CAR; HOWEVER, IF THIS CONTINUES TO OCCUR I WOULD BE BACK. THEY INFORMED ME THEY WERE THERE FOR ME. THAT SAID IT APPEARS EITHER FORD IS NOT TELLING THEIR DEALERS THERE IS A PROBLEM AND OR THEY ARE TELLING THEIR DEALERS TO STONEWALL. EITHER WAY FORD SHOULD AT LEAST MAKE IT KNOWN TO THE DEALERS AND THE OWNERS OF THE VEHICLES THAT THERE IS A PROBLEM AND THEY ARE WORKING ON A SOLUTION. WE PAID GOOD MONEY FOR THE CAR AND WE ARE RETIRED ON A FIXED INCOME, ALTHOUGH WE ARE UNDER WARRANTY, I DO NOT WANT TO BE CONSTANTLY GOING TO THE SERVICE DEPARTMENT TO HAVE THE CAR LOOKED AT WITH THE SAME RESULTS. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. *TR

08/09/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/03/2016
Crash: No
Fire: No
Summary

LSUDDEN COMPLETE LOSS OF POWER UNEXPECTEDLY DRIVING AT LOW OR HIGH SPEED. RUFF RUNNING WITHOUT ABILITY TO ACCELERATE. WARING MESSAGE OF "HILL ASSIT" NOT ACTIVATED. VERY DANGEROUS SENARIO WHILE ON INTERSTATE. OCCURRED 3 (THREE) TIMES IN 2 DAYS. CAR WAS A HERTZ RENTAL CAR AND I WAS TOLD, AFTER COMPAINING THAT REQUESTED CAR WAS NOT AVAILABLE, THAT THIS CAR IS BETTER AND MORE RELIABLE THAN MY REQUESTED TOYOTA RAV 4. THINKING BACK IT'S AS IF THEY KNEW ABOUT THE ESCAPE'S LIABILITY.

08/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: FORD ESCAPE******
Summary

I PURCHASED A 2016 FORD ESCAPE IN JANUARY 2016 ON 8-2-16 I WAS ON MY WAY TO WORK ALL OF A SUDDEN MY CAR SLOWED DOWN IN TRAFFIC A THEN STOPPED. MAKE A LONG STORY SHORT I MADE IT TO WORK FORD SENT A TOW TRUCK TO MY JOB TO PICK UP ME AND MY TRUCK

08/01/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G7XGU******
Summary

WAS DRIVING VEHICLE AT 35 MPH THEN ENGINE DIED, SERVICE ENGINE NOW LIGHT CAME ON, MESSAGE CENTER SAID CONTACT DEALER. RESTARTED AFTER PUT IN PARK. CHECKED FOR CODES WITH GENERIC SCAN TOOL, OBD2 CODE P2112 IN MEMORY. CONTACTED DEALER PURCHASED FROM FOR SERVICE. WAS TOLD NO CODES, BUT BATTERY HAD BEEN DISCONNECTED, CLOCK WAS RESET AND ALL RADIO PRESETS ERASED AND BLUETOOTH ERASED.

07/28/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F76GU******
Summary

I WAS CRUISING AT ABOUT 35-40MPH ON CITY STREET. SUDDENLY THE MOTOR PRACTICALLY QUIT. THE VEHICLE IMMEDIATELY SLOWED DOWN TO ABOUT 5 MPH. THE "STABILITY CONTROL" WARNING LIGHT CAME ON. LUCKILY, THERE WERE NO VEHICLES BEHIND ME ON THAT 9:20 PM SUNDAY 7/24. THE PROBLEM WAS SOLVED AFTER DOING WHAT THE MANUAL ADVISED: TURN OFF THE MOTOR, RESTART (AFTER A FEW MINUTE AT LEAST, I FOUND OUT). THE NEXT MORNING AND AFTER STARTING THE MOTOR, THE CHECK ENGINE LIGHT CAME ON. I HAD FORD DEALERSHIP CHECK THE VEHICLE THAT MORNING.

07/25/2016
Components: STEERING
Incident Date: 07/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

STEERING ASSIST FAILURE. NO WARNING SIGNS OR ANYTHING. COMPLETE LOSS OF STEERING WITH ONLY 1186 MILES ON THE CAR. OWNED IT LESS THAN 2 MONTHS.

07/20/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: N?A******
Summary

I WANT TO REPORT A LIFE/HEALTH SAFETY ISSUE FOR A VEHICLE THAT I RENTED AT REAGAN NATIONAL AIRPORT ON 17 JULY 2016 AND RETURNED THE VEHICLE ON 20 JULY 2016. THE VEHICLE THAT WE RENTED IS A 2016 FORD ESCAPE RED, PLATE NUMBER NC EAL2306 AND BUDGET CAR NUMBER 45880623. WE ONLY DROVE THE CAR ON SUNDAY THE 17TH THREE OF THE FOUR OCCUPANTS HAD THE FOLLOWING SYMPTOMS: HEADACHE, DIZZINESS, AND NAUSEA AFTER ONLY A FEW MINUTES IN THE CAR WITH THE A/C ON IN RE-CIRCULATION MODE. THE REASON I REMEMBER THIS DETAIL IS THAT THE TEMPERATURES WERE VERY HOT AND WE WERE TRYING TO KEEP THE CAR COOL INSIDE AS THE VEHCILE HAS BLACK LEATHER SEATS. WE STOPPED BY A RESTAURANT FOR LUNCH AND MY WIFE THOUGHT SHE HAD SOME BAD FOOD. SHE HAD SEVERE NAUSEA, HEADACHE, AND OTHER UPPER RESPIRATORY SYMPTOMS. OUR DAUGHTER HAD SIMILAR SYMPTOMS. I HAD SINUS DRAINAGE, A HEADACHE AND DIZZINESS. WE WENT OUT LATER IN THE DAY TO CHECK THE ROUTE FOR OUR DAUGHTER'S VOLLEYBALL CAMP AND WE'RE IN THE CAR FOR APPROXIMATELY AN HOUR AND A HALF. SAME SYMPTOMS OCCURRED WITH THREE OF FOUR OCCUPANTS.

07/19/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0G72GU******
Summary

NOW LOOKING BACK THE WARNING SIGNS WERE WHEN PUT IN REVERSE WOULD ROUGHLY KICK BACK . THEN ONE DAY WHILE DRIVING ON A CITY STREET GOING ABOUT 50MPH, THERE WAS A JOLT AND AN "ENGINE FAULT,SERVICE NOW" MESSAGE APPEARED AND THE SERVICE ENGINE LIGHT CAME ON. I NOTICED THAT I WAS SLOWING DOWN AND COULD NOT GO OVER 30MPH. I HAD IT TOWED TO DEALERSHIP AND THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. I SEE THERE HAVE BEEN ISSUES WITH THIS BEFORE AFFECTING YEARS 2008-2013, BUT NO RECALL WAS EVER MADE. VERY SURPRISED THAT THIS ISSUE HAS NOT BEEN RESOLVED YET AND STILL OCCURRING IN 2016 VEHICLES.

07/19/2016
Components: STEERING
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

IN FOLLOW UP TO MY ORIGINAL COMPLAINT NUMBER 10885168, STEERING ASSIST MALFUNCTION WHILE OPERATING ON THE MASSACHUSETTS TURNPIKE, WHICH RESULTED IN A LOSS OF POWER STEERING, THE DEALERSHIP CONFIRMED THE VEHICLE NEEDS A NEW STEERING RACK AT 2500 MILES.

07/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F77GU******
Summary

I BOUGHT MY 2016 FORD ESCAPE BACK IN JANUARY BRAND NEW AND AT 12,000 WHILE DRIVING IT ON A BUSY STREET, THE ENGILE LIGHT COMES ON AND IT STARTS SHOWING A MESSAGE THAT SAYS "ENGINE FAULT SERVICE NOW". IT IS VERY SCARY WHEN THAT HAPPENS WHEN DRIVING IT SINCE IT JUST STARTS SHAKING AND IT WON'T GO ANYWHERE. WE HAVE HAD A 2011 FORD ESCAPE THAT HAD THE EXACT SAME PROBLEM AND IT GOT RECALLED FOR IT. YOU WOULD THINK THAT FORD WOULD BUILD THEIR NEWER VEHICLES SAFER AFTER KNOWING THAT THEIR OLDER VERSIONS HAD PROBLEMS WITH THE THROTTLE BODY. THANKFULLY WE TOOK IT TO THE FORD SERVICE CENTER AND THEY ARE GOING TO FIX IT HOHOPEFULLY. BUT IT SUCKS BECAUSE IT'S OUR ONLY VEHICLE WE USE TO GET TO WORK AND THEY HAD NO LOANERS AVAILABLE. HOPEFULLY FORD DOES SOMETHING ABOUT IT BECAUSE THIS COULD HAVE CAUSED AN ACCIDENT.

07/15/2016
Components: STEERING
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX1GU******
Summary

DRIVING MY FAMILY HOME FROM A VACATION, I LOST MY POWER STEERING ON THE MASSACHUSETTS TURNPIKE. THE VEHICLE HAS 2557 MILES ON IT. THE DASHBOARD INDICATED, "STEERING ASSIST OFF - SERVICE REQUIRED - I WAS TRAVELING AT HIGHWAY SPEED WHEN THIS OCCURRED AND FEARED FOR MY SAFETY, THE SAFETY OF MY FAMILY AND THE SAFETY OF OTHERS ON THE TURNPIKE. I CALLED MY DEALER WHO REFERRED ME TO FORD ROADSIDE ASSISTANCE. THE VEHICLE WAS FLAT BEDDED IN TO MY FORD DEALERSHIP. I CHECKED THE NHTSA WEBSITE TO SEE IF THERE WERE ANY KNOWN ISSUES RELATED TO STEERING WITH MY YEAR AND MODEL FORD. ALTHOUGH THERE WAS NONE FOR THE 2016 AT THIS TIME, THERE WAS A HUGE RECALL WITH THE 2014 FORD ESCAPE FOR THIS SAME STEERING ASSIST ISSUE. HOPEFULLY, NOBODY WILL GO THROUGH WHAT I DID. THIS ISSUE COULD HAVE EASILY CALLED A MAJOR ACCIDENT.

07/05/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G97GU******
Summary

AFTER DRIVING 3200 MILE. WE NOTICED WATER DROPS FROM 1/8 TO3/16 OF AN INCH IN THE DRIVER SIDE REAR TAIL LIGHTS.. IN THE MORNING I TOOK THE AUTO TO FORD DEALERSHIP WHERE I PURCHASED IT. THEY TOOK PICTURES OF THE FINE WATER DROPLETS AND SENT THE PICTURES AND OTHER INFO TO MAIN FORD OFFICES. I WAS CALLED BACK A FEW HOURS LATER. NOTIFIED THAT THIS WAS NORMAL AND WATER WILL GO OUT THE LENS'S VALVE. WHEN I SAID I WOULD BRING IT BACK DAILY IF NEEDED TO SOLVE PROBLEM. I WAS TOLD NOT TO DO SO UNLESS A DIFFERENT PICTURE COULD BE TAKEN BECAUSE IT TOOK ALL OF 3 HOURS OF HIS TIME TO REVIEW AND DECIDE WHAT TO DO, WHICH WAS NOTHING.

06/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F75GU******
Summary

TAKATA RECALL. DASHBOARD CLUSTER. ALL DASHBOARD INSTRUMENT NOT WORK. SIGNAL FOR DOOR GAS SEATBELT SPEEDOMETER . THE VEHICLE WAS IN MOTION AND DASHBOARD WHEN DEAD.

06/22/2016
Components: AIR BAGS
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9GX6GU******
Summary

JUST BOUGHT THE VEHICLE 5 MONTHS AGO BRAND NEW WITH 14 MILES ON IT AND JUST THE OTHER DAY THE AIRBAG LIGHT CAME ON AND STAYED ON. TOOK IT BACK TO THE DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THAT THE WIRES FOR THE AIRBAG WAS PINCHED. I WAS ADVISED THAT THIS WAS DONE WHILE THE VEHICLE WAS MANUFACTURED. IF I HAD BEEN IN AN ACCIDENT I WOULD HAVE HAD A 50/50 CHANCE OF THE AIRBAG NOT DEPLOYING.

06/21/2016
Components: POWER TRAIN
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F74GU******
Summary

WE HAVE A NEW 2016 FORD ESCAPE. AFTER ABOUT 1,000 MILES NOTICED A SHUDDERING OF THE TRANSMISSION WHEN SHIFTING. IT HAPPENS WHEN WE SHIFT FROM PARK TO DRIVE, PARK TO REVERSE, OR REVERSE TO DRIVE. TOOK TO FORD SERVICE STATION AT ABOUT 3500 MILES AS IT BECAME A REAL CONCERN. TECH COULD NOT FIND PROBLEM. CHECKED SOCIAL MEDIA TO SEE IF OTHERS WERE HAVING SAME PROBLEM WITH TRANSMISSION. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS TRANSMISSION ISSUE. WE WILL CONTINUE TO TAKE THE ESCAPE BACK TO FORD AS IT APPEARS TO BE A COMPLAINT OF MANY 2016 FORD ESCAPE DRIVERS WITH THESE VEHICLES. THE TRANSMISSION COULD FAIL AT ANY TIME WHILE DRIVING THIS VEHICLE. FORD NEEDS TO BE MADE ACCOUNTABLE AS THEY CONTINUE TO SELL THESE VEHICLES KNOWING THIS PROBLEM EXISTS.

06/20/2016
Components: POWER TRAIN
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J90GU******
Summary

TRANSMISSION STARTED ACTING FUNNY AROUND 5 MONTHS AFTER GETTING MY ESCAPE. I WOULD PUT IT IN REVERSE AND IT WOULD JERK OR NOT GO INTO GEAR A FEW SECONDS. THEN IT STARTED SHUDDERING WHEN I WOULD DRIVE IT. AT FIRST MAYBE A FEW TIMES A DAY. YESTERDAY IT STARTED SHUDDERING AND JERKING ALL DAY. AT ONE POINT I THOUGHT SOMETHING HAD HIT ME OR I HAD HIT SOMETHING AS MY CAR LITERALLY WENT FORWARD AND A LOUD CLUNK WAS HEARD FROM BEHIND. SCARED BOTH ME AND MY PASSENGER AS IT FELT LIKE I HAD HIT SOMETHING. I AM REALLY SCARED TO DRIVE THIS THING BECAUSE I NEVER KNOW WHEN IT WILL START JERKING, SHUDDER, ETC. I HAD AN SE 2013 AND HAD NO TROUBLE WITH THE TRANS BUT IT WAS NOT A TITANIUM MODEL, WHICH I BELIEVE IS THE PROBLEM. I AM AFRAID TO PULL OUT OF OUR DRIVE TODAY WHEN I LEAVE FOR WORK AS IT IS VERY BUSY AND I DON'T KNOW IF IT IS GOING TO STALL, SHUDDER, JERK, WHATEVER. FORD NEEDS TO DO A RECALL ON THEIR ESCAPES AT LEAST THE TITANIUM MODELS. THEY HAVE ALL THE COMPUTER STUFF ON THOSE AND ALTHOUGH MINE IS NOT A TOP OF THE LINE TITANIUM, IT IS STILL A TITANIUM. I CAN'T GET THIS CAR IN UNTIL NEXT MONDAY A FULL WEEK AWAY. THE DEALERSHIP (TAYLOR FORD) SAID HIS SERVICE DEPARTMENT IS FULL OF TRANSMISSION PROBLEMS. DOESN'T THAT TELL YOU SOMETHING??

06/17/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/17/2016
Crash: No
Fire: No
Summary

WHILE DRIVING AT HIGHWAY SPEED, THE CAR SHUTTERED AND FLASHED WARNING LIGHTS, THE POWER WAS DECREASED, THEN SHUTTERED AGAIN AFTER I PULLED OVER AND TURNED IT OFF

06/16/2016
Components: SUSPENSION
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9G98GU******
Summary

TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT ALL FOUR SPINDLES WERE RUSTED OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 28....UPDATED 01/24/17 *BF CONSUMER STATED EXCESSIVE RUST TRANSMISSION, BURNING WIRES, SLIPPING BRAKE FAILURE UPDATED 06/12/18*JB

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8GU******
Summary

WE DIDN'T HAVE THE VEHICLE THREE WEEKS AND HAD TO HAVE IT TOWED TO THE DEALERSHIP DUE TO NOT STARTING. THEY HAD THE VEHICLE FOR A WEEK AND COULDN'T FIGURE IT. THEY CLEARED THE CODE, AFTER KEEPING IT FOR WEEK. 6 DAYS LATER IT WAS TOWED FOR THE ISSUES, THEY CURRENTLY STILL HAVE THE VEHICLE AND THEY SAY THEY ARE NOT SURE WHY IT'S HAPPENING. THEY CAN'T GET IT TO THROW THE CODES, IT WORKS FINE FOR THEM. BOTH TIME WE WENT OUT TO START THE CAR AFTER IT SITTING IN THE GARAGE OVER NIGHT.

05/24/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

ON THURSDAY, MAY 19, 2016 MY WIFE WAS RETURNING HOME WITH A CARLOAD OF KIDS. THEY WERE ON THE HIGHWAY AND THE CRUISE CONTROL WAS SET WHEN THE CAR SLOWWED RAPIDLY AND THE ENGINE DIED. SHE WAS ABLE TO RESTART THE CAR AND GET TO THE CURB AFTER TRAFFIC PASSED. SEVERAL MINUTES LATER THE CASE WAS RESTARTED AND WAS DRIVEN TO THE DEALER A MILE AWAY BY MISSED BADLY ASK THE WAY THERE. THE DEALER MECHANIC WAS ALSO STRANDED IN THE VEHICLE THE NEXT DAY AND IT WAS DECIDED THAT THE THROTTLE BODY HAD GONE BAD. FORTUNATELY IT WAS LATE WHEN OUR INCIDENT OCCURRED; DURING RUSH HOUR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT.

05/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU9J91GU******
Summary

PERIODICALLY (COUPLE TIMES A WEEK), THE REAR CAMERA VIEW DOES NOT TURN OFF WHEN THE CAR IS IN DRIVE. DURING THE DAY, THE FAULT MEANS TEMPERATURE, AUDIO AND NAVIGATION CONTROLS CAN'T BE USED AND THE CONSTANT REAR CAMERA VIEW IN THE CENTER OF THE DASHBOARD IS DISTRACTING WHEN THE CAR IS IN FORWARD MOTION. AT NIGHT, THE FAULT IS DANGEROUS BECAUSE THE GLARE OF HEADLIGHTS FROM FOLLOWING CARS DOMINATES THE LARGE CENTER OF THE INTERNAL CONTROLS. SEVERAL ATTEMPTS BY THE DEALERSHIP (TO RESET, REBOOT, UPDATE SOFTWARE) HAVE NOT RESOLVED THE PROBLEM.

05/02/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F72GU******
Summary

BROUGHT 2016 IN NOVEMBER 2015 AND CHECK ENGINE LIGHT WAS ON AND OFF ON STREETS OR HIGHWAY AND STAYED ON ALWAYS. TRUCK BEEN IN THE SHOP SINCE 3/22/16 TIL 4/13/16 THAN 4/19/16 TIL DATE. REASONS REPLACED COMPUTER PCM, REPAIRED WIRE TWICE, REPLACE CHIPS, REPLACE WIRE AGAIN. MCCARTHY FORD AND REGIONAL MANAGER NOT GOOD WITH FOLLOW UPS OR GOOD FAITH AGREEMENT.

03/31/2016
Components: POWER TRAIN
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0J91GU******
Summary

VEHICLE WILL CHATTER AND VIBRATE WHEN GOING FROM REVERSE TO DRIVE MODE TO GO FORWARD, EVEN WHEN TOTALLY STOPPED TO GO FORWARD. BANGS IN WHEN APPLYING GAS LIGHT OR HARD TRYING TO GET OUT OF WAY OF ON APPROACHING TRAFFIC IN STREET AND PARKING SPOTS. BOUGHT IT BRAND NEW IN JANUARY 2016 STARTED FROM DAY 1 WITH PROBLEM, HAVE NOT TOKEN TO FORD DEALER YET BUT I DID CALL THEM THEY KNOW OF PROBLEM, SAYS CANNOT FIX IT BECAUSE THEY SAY FORD HAS THEIR HANDS TIED UP AND WILL NOT AUTHORIZE TO HAVE IT FIXED THEY ARE AWARE OF PROBLEM

03/28/2016
Components: AIR BAGS,SEAT BELTS,SEATS
Incident Date: 02/27/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FMCU0GX4GU******
Summary

I WAS DRIVING ON INTERSTATE 75 NEAR BRADENTON IN FL. 1:00 P.M. PERFECTLY CLEAR & DRY DAY. I WAS HIT FROM BEHIND, SENT MY FORD INTO THE GRASSY MEDIAN, CAR CAME TO A STOP AT A WIRE GUARD RAIL. I DIDN'T HIT ANOTHER VEHICLE. I WAS KNOCKED UNCONSCIOUS, SO I HAVE NO RECALL. THIS HAPPENED NEAR A CONSTRUCTION AREA & ALL I REMEMBER IS TRAFFIC SLOWING, PERHAPS I WAS GOING 45-50 MPH, & IN PROCESS OF SLOWING DOWN. ALTHOUGH THERE WAS EXTENSIVE DAMAGE TO LEFT FRONT & SIDE NO AIRBAGS DEPLOYED. MY HEAD/FACE APPARENTLY HIT THE STEERING WHEEL. THEREFORE SEAT BELT RESTRAINTS DID NOT HOLD ME TIGHT TO THE SEAT. I WAS TAKEN TO E.R. - HAD A CONCUSSION, THEY DID LOTS OF TESTS, KEPT ME OVERNIGHT IN ICU, DISCHARGED THE NEXT DAY. ALSO, LATER I WAS TOLD BY AUTO COLLISION COMPANY & INSURANCE INVESTIGATOR THAT THE DRIVER SEAT WAS DAMAGED & HAD APPARENTLY COME LOOSE. THE VEHICLE WAS TOTALED.

03/05/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0F78GU******
Summary

TRANSMISSION SLIPS WHEN BACKING UP. PROBLEM IS PERIODIC BUT IS BAD ENOUGH THAT THE CAR WOULD BE SLOW TO REACT TO EMERGENCIES SUCH AS BACKING FROM INTERSECTION WHEN IT OCCURS. PROBLEM OCCURS WHEN CAR IS WARMED UP AND MOST OFTEN WHEN GOING FROM FORWARD TO STOP TO BACKING. WHILE PARKING THIS PROBLEM CAUSES THE CAR TO STALL AND THEN LURCH BACKWARDS.

10/01/2015
Components: POWER TRAIN
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FMCUOG93GU******
Summary

VEHICLE WILL CHATTER AND VIBRATE WHEN GOING FROM REVERSE TO DRIVE MODE TO GO FORWARD, EVEN WHEN TOTALLY STOPPED TO GO FORWARD. BANGS IN WHEN APPLYING GAS LIGHT OR HARD TRYING TO GET OUT OF WAY OF ON APPROACHING TRAFFIC IN STREET AND PARKING SPOTS. BOUGHT IT BRAND NEW IN JULY 2015 STARTED FROM DAY 1WITH PROBLEM, TAKEN IT TO FORD DEALER 3 TIMES THEY KNOW OF PROBLEM, SAYS CANNOT FIX IT BECAUSE THEY SAY FORD HAS THEIR HANDS TIED UP AND WILL NOT AUTHORIZE TO HAVE IT FIXED YET. THAT THEY ARE AWARE OF PROBLEM.

1 Recalls

for 2016 FORD ESCAPE
26/06/2017
CAMPAIGN NUMBER: 17V398000
AIR BAGS:KNEE BOLSTER
In the event of a crash, if the driver's knee air bag does not inflate as intended, the driver has an increased risk of injury.
Campaign Number: 17V398000
Manufacture: Ford Motor Company
Components: AIR BAGS:KNEE BOLSTER
Summary

Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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